Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is 27,000 , plus OTE 38,000 . Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme. Daily duties: Arrange vehicle services via telephone and face to face communication Understand customer's requirements, addressing any specific concerns Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames Contact customers to advise of further services or costs that arise during the service Arrange alternative transport for the customer Benefits: Salary per annum is 27,000 OTE 38,000 Achievable bonus plan Pension Life assurance Employee car purchase Repair discount scheme The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly. Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.
Aug 18, 2026
Full time
Experienced Automotive Service Advisor required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary is 27,000 , plus OTE 38,000 . Fantastic additional perks available - such as pension, life assurance, employee car purchase scheme. Daily duties: Arrange vehicle services via telephone and face to face communication Understand customer's requirements, addressing any specific concerns Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames Contact customers to advise of further services or costs that arise during the service Arrange alternative transport for the customer Benefits: Salary per annum is 27,000 OTE 38,000 Achievable bonus plan Pension Life assurance Employee car purchase Repair discount scheme The ideal applicant will have their own transport given the site location. The ideal applicant will have a passion for customer service, excellent face to face and telephone communication skills. Computer literacy is essential, as is the ability to learn new systems quickly. Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our web.
Customer Service Advisor (Private Medical) Manchester - university area £30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You'll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support: - Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management: - Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide detailed information about services and procedures. - Maintain accurate records of call details and outcomes. Confidentiality & Compliance: - Uphold strict patient confidentiality in line with GDPR. - Follow policies related to data protection and information governance. Who You Are: We are looking for someone who embodies professionalism and compassion. The ideal candidate will possess: Previous experience in call handling or a customer service role, preferably within healthcare. Excellent communication and listening skills. The ability to stay calm under pressure while multi-tasking. Strong ICT skills and experience with data inputting. Empathy and professionalism in all interactions. What We Offer: Joining our client means you'll enjoy a rewarding work environment and excellent benefits, including: Annual Leave: 25 days plus Bank Holidays. Overtime & TOIL: Opportunities available. Health Cover: Private health cover after a 6-month probation. Pension Scheme: Employee pension contributions. Birthday Day Off: Celebrate your special day! Employee Assistance Programme: Support when you need it. Bike2Work Scheme: Get active and save on commuting. Additional Requirements: Willingness to undertake an Enhanced DBS check. Right to work in the UK. Flexibility to work occasional out-of-hours, including weekends. If this sounds like the role for you send your CV to or call for further information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 18, 2026
Full time
Customer Service Advisor (Private Medical) Manchester - university area £30,000 per annum Shift pattern: 8-4.30 / 9.30 - 6 - Monday - Friday Applicants must be able to do both shifts Office based Are you ready to make a difference in the healthcare sector? Our client, a leading organisation in patient care, is on the lookout for a dedicated Customer Service Advisor to join their dynamic team in Manchester. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, this role is for you! What You'll Do: As a vital part of the Administration Team, you will be the first point of contact for patients, providing support and guidance. Your key responsibilities will include: Call Handling & Patient Support: - Answer incoming calls professionally and empathetically. - Respond to patient inquiries with clear and accurate information. - Handle sensitive situations with discretion and professionalism. - Manage high call volumes while remaining calm and efficient. Appointment Management: - Book, amend, and cancel patient appointments following procedures. - Prioritise urgent cases appropriately and provide detailed information about services and procedures. - Maintain accurate records of call details and outcomes. Confidentiality & Compliance: - Uphold strict patient confidentiality in line with GDPR. - Follow policies related to data protection and information governance. Who You Are: We are looking for someone who embodies professionalism and compassion. The ideal candidate will possess: Previous experience in call handling or a customer service role, preferably within healthcare. Excellent communication and listening skills. The ability to stay calm under pressure while multi-tasking. Strong ICT skills and experience with data inputting. Empathy and professionalism in all interactions. What We Offer: Joining our client means you'll enjoy a rewarding work environment and excellent benefits, including: Annual Leave: 25 days plus Bank Holidays. Overtime & TOIL: Opportunities available. Health Cover: Private health cover after a 6-month probation. Pension Scheme: Employee pension contributions. Birthday Day Off: Celebrate your special day! Employee Assistance Programme: Support when you need it. Bike2Work Scheme: Get active and save on commuting. Additional Requirements: Willingness to undertake an Enhanced DBS check. Right to work in the UK. Flexibility to work occasional out-of-hours, including weekends. If this sounds like the role for you send your CV to or call for further information Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aug 18, 2026
Full time
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services. As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience. This full-time role offers a salary of £32,600 - £34,200 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits. We are looking for two Advisors, one on a permanent basis and one on a 12-month fixed-term contract to provide maternity cover. You will be responsible for: Welcoming customers in person and over the telephone in a professional manner. Booking vehicle servicing, maintenance and repair appointments. Preparing and managing repair orders using the dealership management system. Completing vehicle check-in procedures, recording vehicle condition and customer requirements. Keeping customers updated throughout the repair process. Obtaining approval for any additional work identified during servicing. Arranging vehicle collections, deliveries and customer handovers. Ensuring service documentation is accurate to support invoicing and workshop administration. Reviewing vehicle service records to identify suitable maintenance recommendations. Delivering a high standard of customer service throughout the customer journey. Supporting the day-to-day running of the service department. What we are looking for: Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role. Prior experience within automotive industry. Strong customer service and communication skills. Excellent organisational skills with good attention to detail. Good IT and administrative abilities. Ability to manage priorities effectively in a busy environment. Professional, positive and team-oriented approach. Full UK driving licence. What's on offer: Competitive Salary Performance-related bonus. Manufacturer training and ongoing professional development. Group Profit Share Scheme. Company Sick Pay Scheme. Death in Service benefit. Employee Assistance Programme. Employee discount scheme. Electric Vehicle Salary Sacrifice Scheme. Cycle to Work Scheme. Staff referral bonus scheme (up to £1,000) 22 days annual leave plus Bank Holidays. Long service holiday entitlement. Birthday leave. Seasonal staff gifts. Supportive and friendly working environment. Shift: Working hours: 46.25 per week Monday to Friday, 7:30am - 5:30pm. 1 in 4 Saturdays, 8:00am - 1:00pm. This is a fantastic opportunity for a Service Advisor to join a respected commercial vehicle business offering ongoing development and excellent employee benefits. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Aioi Nissay Dowa Europe
Forest Hall, Tyne And Wear
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
Aug 18, 2026
Full time
We re AND-E one of the fastest-growing insurance companies. And we re proud of our warm and inclusive culture. We re building a diverse community, with a unique blend of strengths, to take our business to the next level. As a DevOps Engineer, you ll be at the heart of our platforms, helping keep everything running smoothly behind the scenes while we deliver for our customers. You ll get hands-on with AWS, working across monitoring, incident response, automation, and CI/CD all the good stuff that keeps modern platforms fast, reliable, and scalable. This isn t a role where you ll just keep the lights on. You ll be solving real problems, reducing manual effort, and helping shape how we build and run our systems going forward. You ll work closely with experienced engineers, share ideas, and continuously look for smarter, better ways of doing things. Your work will directly support the systems that power our business, making sure they re ready when our customers need them most. If you re curious, collaborative, and enjoy solving meaningful technical challenges, this could be your next move join us and take your career further. CHALLENGED NOW AND-EXPERT NEXT. This role is based in the UK and requires candidates to have the right to work in the UK. Responsibilities Manage and support AWS services (EC2, RDS, S3, Lambda, networking), while driving automation using Shell, Python, and AWS-native solutions to improve efficiency and reliability. Assist in building and maintaining CI/CD pipelines using tools such as AWS CodePipeline and Jenkins. Support cloud-based deployment, monitoring, and operational tooling across application environments. Maintain platform availability, resilience, and disaster recovery capabilities, contributing to service reliability improvements (SLIs/SLOs). Participate in deployments, releases, and day-to-day operational support across multiple applications. Monitor system health, including application environments, scheduled jobs, integrations, and message queues, and contribute to logging and alerting standards. Support incident management activities, including triage, troubleshooting, escalation, root cause analysis (RCA), and continuous improvement based on incident trends. Assist with routine maintenance tasks such as data validation, fixes, and batch/integration support. Support containerisation using Docker and follow best practices for image creation and management. Assist with infrastructure and system administration tasks across Linux and Windows environments. Apply Infrastructure as Code (IaC) principles using Terraform. Follow DevOps best practices, including branching strategies and source control using Git and Bitbucket. Contribute to technical documentation, runbooks, and operational procedures using Confluence and Bitbucket. Collaborate in Agile ceremonies with cross-functional teams, including developers, testers, infrastructure teams, and third-party vendors. Support planned out-of-hours changes and incidents where required. Participate in cost-awareness and optimisation activities within AWS environments. Knowledge, Skills and Qualifications Essential • Experience in IT support and systems administration. • Basic understanding of ITIL, DevOps, Agile, and Kanban principles. • Exposure to Linux administration and troubleshooting. • Hands-on exposure to AWS core services (EC2, S3, RDS, IAM, CloudWatch). • Understanding of CI/CD pipelines and deployment automation. • Familiarity with monitoring, logging, and observability tools. • Awareness of application platforms and middleware such as Java, Tomcat, Apache, and NodeJS. • Experience using Git and collaborative development workflows. • Basic scripting skills using Shell or Python. • Understanding of containerisation concepts using Docker. • Strong problem-solving skills and attention to detail. • Good communication and interpersonal skills. • Willingness to learn and develop within a fast-paced technical environment. • Understanding of incident management and production support environments. • Awareness of security best practices (IAM roles, secrets management). Desirable • Exposure to Guidewire applications. • Exposure to Terraform or Infrastructure as Code (IaC) tooling. • Knowledge of AWS Lambda, serverless, and event-driven architecture. • Experience within insurance or financial services environments. • Experience with EKS / container orchestration (or strong Docker usage). • Experience working in 24/7 production environments, ideally within regulated settings. • Understanding of release management and change controls in regulated environments. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else so here s what you can enjoy about AND-E: Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards. Unmatched Work-Life Balance. Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues health, wealth, and lifestyle. We offer: Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday 7.5% Discretionary Annual Bonus Healix Private Medical Insurance Options 3 x Annual Salary Life Assurance A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan , cycle scheme , and financial flexibility through Wagestream . Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy it s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We re committed to making the process accessible and are happy to help.
We have an new opportunity for a Customer Support Advisor to join our Customer Services team in Hertford. This is a 12 month fixed term role where you will be working 25 hours a week, Monday to Friday 9.30am - 2.30pm. The starting salary is £17,568 - £18,919 (£26,000 - £28,000 full time equivalent) The Role: Our Customer Support Advisors provide administrative support in our Hertford Customer Service Management Centre. Where you'll be also be part of the team on reception. You'll deliver administrative support to our Customer and Neighbourhood Teams including Mutual Exchanges, Garages and Repairs. This may include meeting support, mail merges, consent forms and purchase order processing. This is a busy and varied role where you'll use your administrative and people skills to deliver great outcomes for our customers. What we are looking for: As a Customer Support Advisor you'll need strong communication skills and the ability to empathise with our customers. You will need to be customer focused and experienced in delivering positive customer results. You'll also have A positive and flexible approach to meeting customer and business needs Strong administration skills and the ability to provide administrative support to a team Experience in creating and maintaining accurate records and files The ability to take ownership and accountability for your work Experience in using multiple computer systems
Aug 18, 2026
Seasonal
We have an new opportunity for a Customer Support Advisor to join our Customer Services team in Hertford. This is a 12 month fixed term role where you will be working 25 hours a week, Monday to Friday 9.30am - 2.30pm. The starting salary is £17,568 - £18,919 (£26,000 - £28,000 full time equivalent) The Role: Our Customer Support Advisors provide administrative support in our Hertford Customer Service Management Centre. Where you'll be also be part of the team on reception. You'll deliver administrative support to our Customer and Neighbourhood Teams including Mutual Exchanges, Garages and Repairs. This may include meeting support, mail merges, consent forms and purchase order processing. This is a busy and varied role where you'll use your administrative and people skills to deliver great outcomes for our customers. What we are looking for: As a Customer Support Advisor you'll need strong communication skills and the ability to empathise with our customers. You will need to be customer focused and experienced in delivering positive customer results. You'll also have A positive and flexible approach to meeting customer and business needs Strong administration skills and the ability to provide administrative support to a team Experience in creating and maintaining accurate records and files The ability to take ownership and accountability for your work Experience in using multiple computer systems
The starting salary for this role is 34,660 per annum, working 36 hours per week (prorated for part time staff). Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Advisory Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. This full-time position is based at Dakota, Weybridge, and is offered as a permanent contract opportunity. Following your induction, there will be flexibility to work from home for part of the week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Adult Social Care Information & Advice Service serves as the first point of contact-our 'front door'-for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. About the Role In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. What a Typical Day Might Look Like You'll be the first point of contact for incoming enquiries, managing each interaction within agreed service level targets. You'll assess the urgency and risk of each call, using your judgement to prioritise and respond effectively. Working closely with colleagues across Surrey, you'll help coordinate timely responses to requests for support, advice, information, and safeguarding concerns. You'll engage with residents and their families to gather important background information. This insight is crucial in supporting our partner agencies and ensuring the right help is provided. You'll play a key role in supporting emergency responses by working with police and ambulance teams. Your coordination will help ensure the right resources are deployed quickly and efficiently during critical situations. To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern-typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs. Shortlisting Criteria To be considered for an interview, your application will need to outline and evidence your previous skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies, Experience of providing high levels of customer care and professionalism to members of the public, Dealing empathically with sensitive calls/situations, Excellent IT skills and use of databases to a high standard of accuracy, Ability to work effectively and flexibly and as part of a team, High level written and verbal communication and interpersonal skills. To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words): Describe your experience of providing high-quality customer service in a fast-paced environment What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals? What systems or databases have you used in your previous roles, and how do you ensure accuracy and attention to detail when working with digital records? Tell us about a time you worked collaboratively to respond to a challenging situation or emergency You will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases. If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 26th August with interviews planned for the week beginning 31st August. The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 18, 2026
Full time
The starting salary for this role is 34,660 per annum, working 36 hours per week (prorated for part time staff). Join our dedicated team at Surrey County Council's Adult Social Care Information & Advice Service as an Advisory Officer! We're looking for someone enthusiastic and committed to making a difference to the lives of our residents. In this role, you'll be part of a supportive and collaborative team that values growth and continuous improvement, playing a key role in delivering the high-quality service we're proud to offer. This full-time position is based at Dakota, Weybridge, and is offered as a permanent contract opportunity. Following your induction, there will be flexibility to work from home for part of the week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Adult Social Care Information & Advice Service serves as the first point of contact-our 'front door'-for anyone seeking support from Surrey's Adult Services. In this dynamic and fast-paced role, you'll handle a diverse and engaging range of enquiries. While the environment can be demanding, it's also highly rewarding. You'll be trusted to make informed, independent decisions and encouraged to bring your energy, ideas, and initiative to help continuously enhance the quality of our service. About the Role In this role, you'll respond to enquiries from both the public and professionals seeking support for adults, offering clear and comprehensive information about local care and support services. Your guidance will help individuals understand how adult social care works in their area, explore available care and funding options, and navigate the process of accessing the right support. What a Typical Day Might Look Like You'll be the first point of contact for incoming enquiries, managing each interaction within agreed service level targets. You'll assess the urgency and risk of each call, using your judgement to prioritise and respond effectively. Working closely with colleagues across Surrey, you'll help coordinate timely responses to requests for support, advice, information, and safeguarding concerns. You'll engage with residents and their families to gather important background information. This insight is crucial in supporting our partner agencies and ensuring the right help is provided. You'll play a key role in supporting emergency responses by working with police and ambulance teams. Your coordination will help ensure the right resources are deployed quickly and efficiently during critical situations. To help you settle in and feel fully supported, all new team members will work from the office 4 days a week during the initial induction and training period (up to 12 weeks). Once you're confident and ready to work independently, you'll move to a hybrid pattern-typically 2 days in the office and 3 days from home. You are required to be flexible, as there will be times when you'll need to come into the office more often depending on team or service needs. Shortlisting Criteria To be considered for an interview, your application will need to outline and evidence your previous skills: A good understanding of social care and health issues, with a basic awareness of public sector and voluntary agencies, Experience of providing high levels of customer care and professionalism to members of the public, Dealing empathically with sensitive calls/situations, Excellent IT skills and use of databases to a high standard of accuracy, Ability to work effectively and flexibly and as part of a team, High level written and verbal communication and interpersonal skills. To apply, we request that you submit a CV and you will be asked the following 4 questions (each with a maximum limit of 200 words): Describe your experience of providing high-quality customer service in a fast-paced environment What is your understanding of adult social care and the role of public and voluntary sector agencies in supporting individuals? What systems or databases have you used in your previous roles, and how do you ensure accuracy and attention to detail when working with digital records? Tell us about a time you worked collaboratively to respond to a challenging situation or emergency You will need to evidence relevant experience combined with a natural capacity for empathy in dealing with sensitive and potentially distressing calls and have keen eye for detail and accuracy when inputting information onto databases. If you can tick all the above and are enthusiastic about helping our residents with their requests and enquiries, then please do not hesitate in applying. A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role. The job advert closes at 23:59 on 26th August with interviews planned for the week beginning 31st August. The interview will include a 10-minute presentation in a format of your choice on a topic shared in advance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Role: Infrastructure Systems Administrator Location: Cheltenham - 3 days/week on-site Salary: 65,000 - 80,000 + benefits Infrastructure Systems Administrator needed to join our client, an established defence engineering firm based in Cheltenham. We're looking for an Infrastructure Systems Administrator to play a critical role in providing technical guidance, design and administration for key business infrastructure. You will be responsible for delivering advanced technical solutions, contribute to the development of new principles and concepts, and act as advisor to management and customer on advanced technical research studies and applications. Please note we can only consider UK nationals for this position based on UK Security Clearance requirements. What the role of the Infrastructure Systems Administrator entails: Some of the main duties of the Infrastructure Systems Administrator will include: Apply subject matter expertise to provide recommendations regarding systems administration to management and guide other team members as needed Contribute to the planning and development of the overall service Install, configure, administer, troubleshoot, and resolve system issues as required Participate as directed by the System Administration Manager in rosters and other arrangements necessary for the delivery of 24/7 services, undertaking responsibilities as part of the Systems Administration Team On-call rota, working flexibly to deliver out-of-hours planned and unplanned network changes Serve as Systems Administration lead on advanced projects and/or programmes Contribute to the development of new principles & concepts Follow, maintain and disseminate approved procedures, including adherence to ISO20000 & ISO27001 standards Collaborate with vendors for application support, upgrades, and issue resolution. Troubleshoot and resolve complex issues related to deployment, infrastructure, and system performance. What experience you need to be the successful Infrastructure Systems Administrator: Strong technical foundation in several of the following technologies: VMware vSphere 8.0+ Fiber Channel Storage Technologies - Dell NetApp Citrix XenApp/XenDesktop and Citrix Netscalar Amazon Web Services/Azure Microsoft OS 2019/2022, Exchange and Office 365 SQL Server administration/database concepts - MS SQL 2019 Certificate Authorities Administrative experience Experience with Linux and Ansible Experience with Active Directory Federated trusts Familiarity with project management methodologies including ITIL, AGILE and SCRUM Sound networking knowledge - TCP/IP, DHCP, DNS, MPLS This really is a fantastic opportunity for a Infrastructure Systems Administrator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 18, 2026
Full time
Role: Infrastructure Systems Administrator Location: Cheltenham - 3 days/week on-site Salary: 65,000 - 80,000 + benefits Infrastructure Systems Administrator needed to join our client, an established defence engineering firm based in Cheltenham. We're looking for an Infrastructure Systems Administrator to play a critical role in providing technical guidance, design and administration for key business infrastructure. You will be responsible for delivering advanced technical solutions, contribute to the development of new principles and concepts, and act as advisor to management and customer on advanced technical research studies and applications. Please note we can only consider UK nationals for this position based on UK Security Clearance requirements. What the role of the Infrastructure Systems Administrator entails: Some of the main duties of the Infrastructure Systems Administrator will include: Apply subject matter expertise to provide recommendations regarding systems administration to management and guide other team members as needed Contribute to the planning and development of the overall service Install, configure, administer, troubleshoot, and resolve system issues as required Participate as directed by the System Administration Manager in rosters and other arrangements necessary for the delivery of 24/7 services, undertaking responsibilities as part of the Systems Administration Team On-call rota, working flexibly to deliver out-of-hours planned and unplanned network changes Serve as Systems Administration lead on advanced projects and/or programmes Contribute to the development of new principles & concepts Follow, maintain and disseminate approved procedures, including adherence to ISO20000 & ISO27001 standards Collaborate with vendors for application support, upgrades, and issue resolution. Troubleshoot and resolve complex issues related to deployment, infrastructure, and system performance. What experience you need to be the successful Infrastructure Systems Administrator: Strong technical foundation in several of the following technologies: VMware vSphere 8.0+ Fiber Channel Storage Technologies - Dell NetApp Citrix XenApp/XenDesktop and Citrix Netscalar Amazon Web Services/Azure Microsoft OS 2019/2022, Exchange and Office 365 SQL Server administration/database concepts - MS SQL 2019 Certificate Authorities Administrative experience Experience with Linux and Ansible Experience with Active Directory Federated trusts Familiarity with project management methodologies including ITIL, AGILE and SCRUM Sound networking knowledge - TCP/IP, DHCP, DNS, MPLS This really is a fantastic opportunity for a Infrastructure Systems Administrator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
We are currently seeking an experienced Service Advisor to join our client's franchised dealership team in Glasgow. This is a fantastic opportunity for skilled Service Advisors looking to progress their career within a reputable automotive business. Benefits for the successful Service Advisor include: Achievable earnings of 36,000+ per annum Basic salary starting at 30,000 depending on experience 33 days annual leave inclusive of bank holidays Dealership-level benefits package Opportunities for career development within a structured environment Working within a well-established franchise in Glasgow Service Advisor Duties: Deliver exceptional customer service by acting as the key point of contact between the customer and the dealership Promote and upsell additional products and services effectively, including add-ons initiatives Conduct general administrative duties related to service bookings and customer records Ensure customer satisfaction is prioritised throughout the service process Maintain accurate records of customer interactions and sales activities Support the workshop team with relevant service administration Requirements for the Service Advisor are: Proven experience as a Service Advisor within a main dealer environment Strong organisational skills and attention to detail Ability to work efficiently in a fast-paced, high-pressure environment Excellent communication and interpersonal skills Ability to work well within a team and independently where required Knowledge of dealership management systems and service processes Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Glasgow and Glasgow City, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a new job in the motor trade, be sure to contact our team today.
Aug 17, 2026
Full time
We are currently seeking an experienced Service Advisor to join our client's franchised dealership team in Glasgow. This is a fantastic opportunity for skilled Service Advisors looking to progress their career within a reputable automotive business. Benefits for the successful Service Advisor include: Achievable earnings of 36,000+ per annum Basic salary starting at 30,000 depending on experience 33 days annual leave inclusive of bank holidays Dealership-level benefits package Opportunities for career development within a structured environment Working within a well-established franchise in Glasgow Service Advisor Duties: Deliver exceptional customer service by acting as the key point of contact between the customer and the dealership Promote and upsell additional products and services effectively, including add-ons initiatives Conduct general administrative duties related to service bookings and customer records Ensure customer satisfaction is prioritised throughout the service process Maintain accurate records of customer interactions and sales activities Support the workshop team with relevant service administration Requirements for the Service Advisor are: Proven experience as a Service Advisor within a main dealer environment Strong organisational skills and attention to detail Ability to work efficiently in a fast-paced, high-pressure environment Excellent communication and interpersonal skills Ability to work well within a team and independently where required Knowledge of dealership management systems and service processes Contact Will Grant, Automotive Recruitment Specialist at Perfect Placement covering Glasgow and Glasgow City, today to discover more about this fantastic Service Advisor opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a new job in the motor trade, be sure to contact our team today.
Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.
Aug 17, 2026
Seasonal
Complaints Handler (Hybrid Working) Wigston, Leicestershire Hybrid Working 12.71 per hour Monday-Friday 3-Month Temporary Contract Complaints Handler Location: Wigston, Leicestershire (Hybrid Working) Pay: 12.71 per hour Hours: Monday-Friday, 9:00am-5:00pm Contract: 3 Months (Temporary) Start Date: 1st September We're recruiting on behalf of a well-established national organisation for an experienced Complaints Handler to join their customer relations team on an initial 3-month temporary contract. This is an excellent opportunity for someone with experience investigating and resolving formal complaints, particularly within financial services, banking, insurance, housing or other regulated environments. The role offers a hybrid working pattern following an initial induction period. The Role As a Complaints Handler, you'll manage complaints from initial receipt through to resolution, ensuring every case is investigated thoroughly and responded to professionally. You'll be responsible for reviewing information, liaising with internal departments, gathering evidence and producing well-written, empathetic response letters that meet company standards and timescales. This role requires excellent written communication, sound judgement and the ability to handle sensitive situations professionally. Key Responsibilities Acknowledge and log formal customer complaints. Investigate complaints by gathering information from internal teams. Review evidence and establish the facts of each case. Draft professional, clear and empathetic written complaint responses. Ensure complaints are resolved within agreed service levels. Maintain accurate records throughout the investigation process. Liaise with internal stakeholders to obtain information and updates. Escalate complex cases where appropriate. Identify trends and highlight opportunities for service improvement. About You We're looking for someone who is organised, analytical and confident dealing with complex customer issues. You'll ideally have experience working within a regulated environment where complaint handling and written communication are key. Essential Previous experience handling formal customer complaints. Excellent written communication and report-writing skills. Strong investigation and problem-solving abilities. High attention to detail. Confident using Microsoft Office. Ability to manage multiple cases and meet deadlines. Highly Desirable Experience within banking, financial services, insurance or credit control. Experience working for the Housing Ombudsman, Financial Ombudsman or another regulated complaints function. Experience interpreting policies, procedures and regulations. What's on Offer 12.71 per hour. Hybrid working. Monday-Friday, 9:00am-5:00pm. Immediate opportunity with a respected national organisation. Friendly and supportive team environment. Valuable experience within a professional complaints handling function. If you're an experienced Complaints Handler, Customer Resolution Advisor, Complaints Investigator, Case Handler, Customer Relations Advisor or Customer Complaints Officer looking for your next opportunity, we'd love to hear from you. Apply today for an immediate interview.
Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
Aug 17, 2026
Full time
Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success
Consortium Professional Recruitment Ltd
Scarborough, Yorkshire
Consortium Professional Recruitment are working with an established and growing engineering supplies business to recruit an Internal Sales Advisor to join their team. This is a varied role where you ll manage customer enquiries, support existing accounts and work closely with colleagues across the wider sales function. Previous experience within engineering or technical products would be an advantage, but it certainly isn t essential. What matters most is that you re confident dealing with customers, organised in your approach and keen to learn. What you ll be doing: Working as part of a supportive sales team, your responsibilities will include: Managing customer enquiries received by telephone and email, from initial request through to order processing. Looking after a portfolio of customer accounts and developing strong, positive working relationships. Preparing quotations and ensuring customers receive accurate and competitive information. Keeping customers updated on orders, availability and delivery timescales. Monitoring outstanding and back orders and helping resolve any issues that arise. Raising purchase orders and supporting the purchasing process where required. Working closely with the external sales team to identify and support customer opportunities. Assisting with tenders, promotions and other sales activity across the business. You ll become an important point of contact for customers and play a key part in ensuring they receive a responsive, reliable and professional service. What we re looking for: We d be interested in hearing from candidates with experience in internal sales, sales administration, account support, customer service or a similar commercial environment. You ll ideally bring: Strong communication skills and confidence dealing with customers by telephone and email. The ability to build lasting relationships and understand individual customer requirements. A well-organised approach, with good attention to detail. The ability to manage multiple enquiries and priorities effectively. A proactive attitude and willingness to take ownership of customer queries. A team-focused approach and a genuine commitment to delivering excellent service. Experience within engineering, industrial supplies, distribution or technical products would be beneficial, although full product knowledge is not expected from day one. Salary and Benefits The package includes: Salary from £30,000 per annum. Full-time, permanent employment, working 40 hours per week. One Saturday morning in every four, paid as overtime. 25 days annual leave, plus an additional day off for your birthday. Company pension. Death in Service benefit. The opportunity to join an established, supportive business offering long-term development and progression. Interested? This Internal Sales Advisor vacancy is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you have a background in sales support, customer service or account management and are looking for a role where you can develop your knowledge and build long-term customer relationships, we d be pleased to hear from you. Please apply with an up-to-date CV. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
Aug 17, 2026
Full time
Consortium Professional Recruitment are working with an established and growing engineering supplies business to recruit an Internal Sales Advisor to join their team. This is a varied role where you ll manage customer enquiries, support existing accounts and work closely with colleagues across the wider sales function. Previous experience within engineering or technical products would be an advantage, but it certainly isn t essential. What matters most is that you re confident dealing with customers, organised in your approach and keen to learn. What you ll be doing: Working as part of a supportive sales team, your responsibilities will include: Managing customer enquiries received by telephone and email, from initial request through to order processing. Looking after a portfolio of customer accounts and developing strong, positive working relationships. Preparing quotations and ensuring customers receive accurate and competitive information. Keeping customers updated on orders, availability and delivery timescales. Monitoring outstanding and back orders and helping resolve any issues that arise. Raising purchase orders and supporting the purchasing process where required. Working closely with the external sales team to identify and support customer opportunities. Assisting with tenders, promotions and other sales activity across the business. You ll become an important point of contact for customers and play a key part in ensuring they receive a responsive, reliable and professional service. What we re looking for: We d be interested in hearing from candidates with experience in internal sales, sales administration, account support, customer service or a similar commercial environment. You ll ideally bring: Strong communication skills and confidence dealing with customers by telephone and email. The ability to build lasting relationships and understand individual customer requirements. A well-organised approach, with good attention to detail. The ability to manage multiple enquiries and priorities effectively. A proactive attitude and willingness to take ownership of customer queries. A team-focused approach and a genuine commitment to delivering excellent service. Experience within engineering, industrial supplies, distribution or technical products would be beneficial, although full product knowledge is not expected from day one. Salary and Benefits The package includes: Salary from £30,000 per annum. Full-time, permanent employment, working 40 hours per week. One Saturday morning in every four, paid as overtime. 25 days annual leave, plus an additional day off for your birthday. Company pension. Death in Service benefit. The opportunity to join an established, supportive business offering long-term development and progression. Interested? This Internal Sales Advisor vacancy is being managed by Consortium Professional Recruitment, a trusted recruitment partner with a Human First approach. If you have a background in sales support, customer service or account management and are looking for a role where you can develop your knowledge and build long-term customer relationships, we d be pleased to hear from you. Please apply with an up-to-date CV. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed).
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers. Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team. External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If
Aug 17, 2026
Full time
The role of the Customer Service Representative is to co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. This role is based in Liverpool City Centre. On completion of probation period, the successful candidate will be able to work a hybrid model, with some days in the office and some days working from home. Candidates must have the Right to Work in the UK and be living in the UK to be considered for this role. Job Summary Fully manage each day's appointment sessions Carry out reminder calls to customers for appointments Monitor session progress and backfill appointments where necessary Identify additional support with other sites where necessary in management of the appointment session Work collaboratively with other Assessment Centres (AC) teams, Team Leaders and Health Practitioners to ensure cohesion within unit and work flow progression Welcome and greet customers on arrival whether this be face to face, via telephone or video link Arrange travel for customers who require assistance in getting to their appointment Provide a professional outstanding service to customers in line with Maximus vision and values Prepare and maintain rooms and equipment to ensure they are ready for the Health Practitioner and Customer Complete daily checks to ensure all completed assessments have been closed down and moved on to prevent a delay with the customer journey Work closely with the Team Performance lead to ensure the sessions run smoothly and to time Effectively communicate with external stakeholders such as General Practitioner surgeries, Hospitals, Interpreting services and Department of Work and Pensions Co-ordinate incoming and outgoing post, ensuring All files are checked to ensure they have arrived at the correct AC. Forwarding on any files to the correct AC. Carry out stop and searches for any missing customer files Update records accurately using in house computer system Provide cover at other sites on occasion General administrative duties Daily test of Solo Protect device, designed to protect employees Regularly test of panic alarms designed, to protect employees Regular WIP checks (Fortnightly) Maintain and order stationary, including keeping all reception leaflets and information up to date Prepare and distribute confidential customer documentation securely across different teams within Maximus Arrange and set up additional equipment for Health Practitioners Please note this job description is not exhaustive. The duties and responsibilities referred to are an outline only and may be changed from time to time in accordance with the needs of Maximus, subject to review in conjunction with the post-holder. Qualifications & Experience Must be educated to a minimum of GCSE level or equivalent including Maths & English at grade C or above IT literate, with good Microsoft Office skills Experience in dealing with both internal and external stakeholders (preferred not essential) Good level of written English, grammar and punctuation for correspondence and record keeping on referral management systems Individual Competencies Demonstrable experience in an administrative or customer service position Fluent English Language skills, able to communicate with stakeholders on a day to day basis, via telephone, email and face to face in a clear, caring, courteous and professional manner Able to demonstrate a clear attention to detail in relation to office administration duties such as, updating spreadsheets and presenting information clearly and accurately Able to manage filing in a clear and logical structure, writing/typing information in a clear understandable level of English and ensuring relevant information is documented in a consistent manner Able to demonstrate prioritisation skills when multi-tasking Ability to deliver work to set targets and specified standards Self motivated: Ability to work unsupervised and use own initiative Ability to remain calm in difficult situations A positive enthusiastic approach to solving problems Proven ability to make logical and solid decisions Flexible and adaptable to meet the needs of the business and our customers. Key Contacts & Relationships Internal Performance Director Performance Manager Assessment Centre Manager Team Performance Lead Healthcare Professional Resource Manager Business Support Manager Service Delivery Lead Local Health and Safety Advisor Customer Relations Team. External DWP Performance Manager DWP Colleagues (SPoC) Local customer support groups Local GP Surgeries Private travel supplier Interpreting services. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: £27,000-£30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer £27,000-£30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 17, 2026
Contractor
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: £27,000-£30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer £27,000-£30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
A leading Independent Financial Advisors are currently seeking to recruit a professional Financial Services Administrator to support their team. This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. The successful candidate will be fully responsible for providing efficient, compliant, and comprehensive technical, administrative support to the firm's Financial Consultants. Duties & responsibilities Include: Processing premium payments Answering the telephone, note and message taking, dealing with enquiries Creating new files. Maintaining accurate client and policy records through client management systems and associated IT solutions Liaising with third parties to obtain client valuations. Preparing illustrations for products, ready for advice team to present at client meetings. With the assistance of the financial advice team, prepare suitability reports, confirming advice and financial solutions to the customer Liaising with product providers and head office to maintain up to date product knowledge. Ensuring that all compliance procedures are adhered to Skills & Experience Required: Must have experience working in an IFA firm or Wealth Management experience Driven, with a 'can-do' attitude A high degree of accuracy and attention to deal Excellent organisational and planning skills with the ability to prioritise workloads Strong IT skills, including the use of MS Word, Excel & Outlook GCSE passes at grades B/Level 6 or above in English or Maths (or the equivalent) Benefits Include (subject to eligibility): Health & wellbeing programme Company events Additional leave Company pension Enhanced maternity and paternity leave Cycle to work scheme Life insurance Paid volunteer time Referral programme Hybrid working upon successful completion of a probationary period
Aug 17, 2026
Full time
A leading Independent Financial Advisors are currently seeking to recruit a professional Financial Services Administrator to support their team. This is a fantastic opportunity to join a company that pride themselves on providing a dedicated and trusted service to their clients. The successful candidate will be fully responsible for providing efficient, compliant, and comprehensive technical, administrative support to the firm's Financial Consultants. Duties & responsibilities Include: Processing premium payments Answering the telephone, note and message taking, dealing with enquiries Creating new files. Maintaining accurate client and policy records through client management systems and associated IT solutions Liaising with third parties to obtain client valuations. Preparing illustrations for products, ready for advice team to present at client meetings. With the assistance of the financial advice team, prepare suitability reports, confirming advice and financial solutions to the customer Liaising with product providers and head office to maintain up to date product knowledge. Ensuring that all compliance procedures are adhered to Skills & Experience Required: Must have experience working in an IFA firm or Wealth Management experience Driven, with a 'can-do' attitude A high degree of accuracy and attention to deal Excellent organisational and planning skills with the ability to prioritise workloads Strong IT skills, including the use of MS Word, Excel & Outlook GCSE passes at grades B/Level 6 or above in English or Maths (or the equivalent) Benefits Include (subject to eligibility): Health & wellbeing programme Company events Additional leave Company pension Enhanced maternity and paternity leave Cycle to work scheme Life insurance Paid volunteer time Referral programme Hybrid working upon successful completion of a probationary period
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
Aug 17, 2026
Full time
Dealership Service Advisor, Swindon Reactive Recruitment are proud to be working with one of the largest dealership groups across the South of the UK. Due to continued success, their prestigious Swindon site require a number of experienced Service Advisors. Service Advisor package: Excellent starting salary £30,000 per annum Up to £10,000 per annum bonus paid on top of the basic salary based on additional products/services upsold and customer service scores Working from their prestigious Swindon site - with flexible working hours to be discussed at interview on a case by case basis Rewarding loyalty with up to 33 days holiday per annum Retail discount scheme Discount for friends and family on vehicles and repair An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events Death in Service benefit of 4 x salary Workplace pension scheme In-house management development scheme Access to an Employee Assistance Programme, including on-line GP for you and your dependants Duties & Responsibilities: Supporting Customers: You'll be the friendly face that helps customers with their service and repair needs, ensuring everything is handled professionally and efficiently Coordinating Repairs: Work closely with our workshop team to ensure vehicles move smoothly through the repair process Providing Clear Solutions: If there are any faults or repairs needed, you'll explain them to customers in a way that's easy to understand and offer clear, practical solutions Staying Organised: Keep the customer database updated and always ready for action Managing the Details: Keep on top of computer-based jobs, purchasing, and invoicing while protecting the interests of both our customers and the company Keeping Records Spotless: Accurately maintain customer and vehicle details, including service histories Upselling with Care: Use your knowledge of our aftersales products and services to recommend the right options to our customers when appropriate Experience Required: A very high level/standard of customer service gained in a face to face and/phone based situations Clear communication skills essential when dealing with customers sometimes dissatisfied Great multi-tasker along with strong attention to detail Good standard of administration Confident in the ability to recommend (up-sell) additional products & services that match customers needs (great bonus paid) A motor background is advantageous but not essential We look forward to receiving your application. KEY: Dealership Service Advisor, Service Advisor, Snr Service Advisor, Dealership Aftersales Advisor, Snr Aftersales Advisor, Aftersales Advisor, Swindon.
Mortgage Paraplanner Full Time Office Based Warrington Salary: £32k The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service dealing with customer's queries to successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer effecting issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the researching of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of Financial Services industry up to date. Good understanding of Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Aug 16, 2026
Full time
Mortgage Paraplanner Full Time Office Based Warrington Salary: £32k The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service dealing with customer's queries to successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer effecting issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the researching of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of Financial Services industry up to date. Good understanding of Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 16, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking a Trainee Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Aug 16, 2026
Full time
Company Description About FRP At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory, and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role overview We are seeking an experienced Office Coordinator to deliver high-quality administrative support across our Newcastle office, encompassing front of house, office administration, and local events management. This pivotal role is responsible for ensuring the smooth day-to-day running of the office, creating a professional and welcoming environment for visitors and employees, and supporting the successful delivery of local events. The successful candidate will play a key part in maintaining efficient administrative processes, enabling business functions to operate effectively, and contributing to the overall success of the firm. Please note: FRP will be relocating its Newcastle office in the coming months. As part of this transition, the successful candidate will be required to work from our new office at One Trinity Gardens, Broad Chare, Newcastle upon Tyne, NE1 2HF . Key Responsibilities Handle telephone calls and enquiries efficiently, courteously, and professionally Receive clients, visitors, and suppliers; notify relevant staff members for deliveries Ensure the front of house and meeting rooms are clean and presentable at all times Assist with administrative duties for office matters including processing invoices, maintain accurate records within business systems and assisting to implement with building and safety requirements Assist with general administrative duties for the partners and wider team Coordinate and Organise local Marketing and Events including preparing and monitoring invites. Maintain electronic filing systems, ensuring data accuracy and supporting data cleansing initiatives as required Research and book venues; maintain relationships with suppliers Coordinate and monitor e-brief communications and other internal communications activities. Support client onboarding activities, including referrals, conflict checks and CRM maintenance. Book Partner/Director client team lunches, presentations, and local networking events Assist with administrative duties for events (e.g., badges, place settings, documents/presentation packs) Coordinate internal local networking across the business Further Development FRP is committed to supporting your professional development through ongoing training and learning opportunities. This may include a relevant apprenticeship or recognised qualification to help you develop your skills and progress in your role. Qualifications Minimum five grade A to C GCSEs including English and Mathematics Previous experience in business administration and front-of-house/customer-facing roles is advantageous. Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook. Strong written and verbal communication skills. Highly organised and meticulous, with excellent attention to detail. Excellent time management and prioritisation skills, with the ability to manage multiple tasks effectively. Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 16, 2026
Contractor
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Join Our Team as a Part Time Receptionist/Customer Service Advisor! Are you a friendly and reliable individual with a passion for helping others? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want YOU to join our team as a Receptionist/ Customer Service Advisor! Position Details: Contract Type: Temporary Hours: 21 hours per week Start Date: Week commencing 17th August 2026 About the Role: As a Customer Service Advisor, you will be a key player in providing exceptional support . Your role will be diverse and rewarding, ensuring that visitors, colleagues, and customers receive the highest level of service. You will be the friendly face that greets visitors, assists with conference facilities, and keeps the reception running smoothly. Key Responsibilities: In this exciting position, you will: Provide outstanding cover for Reception and Reprographics services. Greet, welcome, and direct visitors with warmth and professionalism. Be the first point of contact for enquiries, both in-person and over the phone. Efficiently operate the main switchboard and transfer calls. Receive, sort, and distribute internal and external mail and deliveries. Process outgoing post and dispatch items, ensuring everything is handled with care. Adhere to security procedures, including issuing visitor and staff passes. Carry out printing, scanning, and photocopying requests. Set up conference and meeting rooms to client specifications and restore them post-event. Deliver and remove refreshments for meetings and conferences with a smile. Maintain high standards of customer service across all facilities. Support the wider team with administrative and operational duties as needed. About You: We're on the lookout for a someone who: Has outstanding customer service and communication skills. Is confident in interacting with visitors, colleagues, and external stakeholders. Brings previous experience in a reception, administration, hospitality, customer service, or facilities support role. Is organised, reliable, and adept at managing multiple tasks. Works brilliantly both independently and as part of a team. Exudes a positive, professional, and helpful attitude. Is comfortable using Microsoft Office applications and general office equipment. Takes pride in delivering an exceptional customer experience. Why Join Us? Be part of a vibrant team dedicated to making a difference in the community! Gain invaluable experience in a public sector environment. Enjoy the opportunity for additional hours based on business needs. Work in a supportive atmosphere where your contributions are valued. If you are ready to take on this rewarding role and make a positive impact in the government and public sector, we want to hear from you! Apply Now! Join us in creating a welcoming and efficient environment for everyone who walks through our doors. Submit your application today and let's make a difference together! Adecco aim to respond to all applicants, however due to the substantial number of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notice that you have not been shortlisted on this occasion. Adecco is an equal opportunities employer Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 15, 2026
Seasonal
Join Our Team as a Part Time Receptionist/Customer Service Advisor! Are you a friendly and reliable individual with a passion for helping others? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want YOU to join our team as a Receptionist/ Customer Service Advisor! Position Details: Contract Type: Temporary Hours: 21 hours per week Start Date: Week commencing 17th August 2026 About the Role: As a Customer Service Advisor, you will be a key player in providing exceptional support . Your role will be diverse and rewarding, ensuring that visitors, colleagues, and customers receive the highest level of service. You will be the friendly face that greets visitors, assists with conference facilities, and keeps the reception running smoothly. Key Responsibilities: In this exciting position, you will: Provide outstanding cover for Reception and Reprographics services. Greet, welcome, and direct visitors with warmth and professionalism. Be the first point of contact for enquiries, both in-person and over the phone. Efficiently operate the main switchboard and transfer calls. Receive, sort, and distribute internal and external mail and deliveries. Process outgoing post and dispatch items, ensuring everything is handled with care. Adhere to security procedures, including issuing visitor and staff passes. Carry out printing, scanning, and photocopying requests. Set up conference and meeting rooms to client specifications and restore them post-event. Deliver and remove refreshments for meetings and conferences with a smile. Maintain high standards of customer service across all facilities. Support the wider team with administrative and operational duties as needed. About You: We're on the lookout for a someone who: Has outstanding customer service and communication skills. Is confident in interacting with visitors, colleagues, and external stakeholders. Brings previous experience in a reception, administration, hospitality, customer service, or facilities support role. Is organised, reliable, and adept at managing multiple tasks. Works brilliantly both independently and as part of a team. Exudes a positive, professional, and helpful attitude. Is comfortable using Microsoft Office applications and general office equipment. Takes pride in delivering an exceptional customer experience. Why Join Us? Be part of a vibrant team dedicated to making a difference in the community! Gain invaluable experience in a public sector environment. Enjoy the opportunity for additional hours based on business needs. Work in a supportive atmosphere where your contributions are valued. If you are ready to take on this rewarding role and make a positive impact in the government and public sector, we want to hear from you! Apply Now! Join us in creating a welcoming and efficient environment for everyone who walks through our doors. Submit your application today and let's make a difference together! Adecco aim to respond to all applicants, however due to the substantial number of applications we receive this may not always be possible. Should you not receive a response within five working days please accept this as notice that you have not been shortlisted on this occasion. Adecco is an equal opportunities employer Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.