Engineering Service Coordinator Location: Wakefield, WF2 Fully Office Based Hours: Monday to Friday, 08 00 Salary: £28,000 £32,000 We are looking for an experienced Engineering Service Coordinator to join a busy, fast-paced service operation based in Wakefield. This is a hands-on coordination role where you will be responsible for managing engineers, organising their schedules and allocating jobs across a range of industrial and commercial sites . You will need to be comfortable working in a reactive environment, managing changing priorities and making sure engineers are in the right place, at the right time, with the right information. You will coordinate three key areas of the business: PPM (planned preventative maintenance), reactive service and installations. Key Responsibilities Manage and coordinate a team of field engineers, including their daily schedules, workloads and availability. Plan and allocate engineers to planned maintenance, reactive call-outs and installation jobs across industrial and commercial sites. Manage engineer diaries, appointments and travel to ensure resources are used efficiently. Respond quickly to urgent jobs and changing client requirements, regularly rescheduling engineers when priorities change. Act as a key point of contact for clients, providing professional, proactive and timely updates. Coordinate reactive repairs from initial client call through to engineer attendance and completion. Plan and schedule PPM works, ensuring maintenance is completed within agreed timescales. Coordinate installation works, including site surveys, quotations, purchasing and subcontractor requirements. Liaise closely with engineers to ensure they have the correct job details, parts, equipment and access information. Coordinate suppliers and subcontractors where required. Monitor outstanding jobs and ensure works are completed and closed down correctly. Work closely with the sales and purchasing teams to ensure a smooth service from quotation through to completion. Maintain accurate records of jobs, engineer activity and client requirements. Manage competing priorities while maintaining excellent customer service. Ensure work is delivered efficiently and with commercial awareness, protecting margins wherever possible. What We're Looking For We are looking for someone who has previous experience coordinating or scheduling engineers . You must be confident managing multiple engineers and their diaries, allocating jobs and dealing with last-minute changes in a busy service environment. You will ideally have: Proven experience in engineering, field service, maintenance or technical scheduling . Experience managing engineer workloads, diaries and job allocation . Experience scheduling engineers to customer sites, ideally within an industrial, commercial, facilities, engineering or maintenance environment . Strong organisational skills and the ability to prioritise effectively. Experience working in a reactive, deadline-driven environment. Excellent communication skills and confidence dealing with both engineers and customers. The ability to remain calm and make decisions when priorities change. Good commercial awareness and an understanding of costs, margins and efficient resource planning. Strong attention to detail and excellent administration skills. Suitable Backgrounds This role could suit someone who has previously worked as a: Engineering Coordinator Engineering Scheduler Service Coordinator Service Scheduler Maintenance Coordinator Maintenance Scheduler Field Service Coordinator Field Engineer Scheduler Service Delivery Coordinator Contract Coordinator Engineering Planner Resource Planner Experience directly coordinating field engineers is essential . This is not a general administration role you will be responsible for managing engineer schedules, allocating work and ensuring jobs are delivered efficiently. Why Join? This is a key role within a busy service-based business where every day brings different challenges. You'll have real responsibility for the successful deployment of engineers and the delivery of work to customers, with the opportunity to make a genuine impact on service levels and operational efficiency. If you're an experienced Engineering Coordinator, Service Scheduler or Maintenance Coordinator who enjoys working at pace, managing engineers and solving problems, we'd love to hear from you. Apply now to become part of the team. If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) or (url removed) . INDLEE
Aug 19, 2026
Full time
Engineering Service Coordinator Location: Wakefield, WF2 Fully Office Based Hours: Monday to Friday, 08 00 Salary: £28,000 £32,000 We are looking for an experienced Engineering Service Coordinator to join a busy, fast-paced service operation based in Wakefield. This is a hands-on coordination role where you will be responsible for managing engineers, organising their schedules and allocating jobs across a range of industrial and commercial sites . You will need to be comfortable working in a reactive environment, managing changing priorities and making sure engineers are in the right place, at the right time, with the right information. You will coordinate three key areas of the business: PPM (planned preventative maintenance), reactive service and installations. Key Responsibilities Manage and coordinate a team of field engineers, including their daily schedules, workloads and availability. Plan and allocate engineers to planned maintenance, reactive call-outs and installation jobs across industrial and commercial sites. Manage engineer diaries, appointments and travel to ensure resources are used efficiently. Respond quickly to urgent jobs and changing client requirements, regularly rescheduling engineers when priorities change. Act as a key point of contact for clients, providing professional, proactive and timely updates. Coordinate reactive repairs from initial client call through to engineer attendance and completion. Plan and schedule PPM works, ensuring maintenance is completed within agreed timescales. Coordinate installation works, including site surveys, quotations, purchasing and subcontractor requirements. Liaise closely with engineers to ensure they have the correct job details, parts, equipment and access information. Coordinate suppliers and subcontractors where required. Monitor outstanding jobs and ensure works are completed and closed down correctly. Work closely with the sales and purchasing teams to ensure a smooth service from quotation through to completion. Maintain accurate records of jobs, engineer activity and client requirements. Manage competing priorities while maintaining excellent customer service. Ensure work is delivered efficiently and with commercial awareness, protecting margins wherever possible. What We're Looking For We are looking for someone who has previous experience coordinating or scheduling engineers . You must be confident managing multiple engineers and their diaries, allocating jobs and dealing with last-minute changes in a busy service environment. You will ideally have: Proven experience in engineering, field service, maintenance or technical scheduling . Experience managing engineer workloads, diaries and job allocation . Experience scheduling engineers to customer sites, ideally within an industrial, commercial, facilities, engineering or maintenance environment . Strong organisational skills and the ability to prioritise effectively. Experience working in a reactive, deadline-driven environment. Excellent communication skills and confidence dealing with both engineers and customers. The ability to remain calm and make decisions when priorities change. Good commercial awareness and an understanding of costs, margins and efficient resource planning. Strong attention to detail and excellent administration skills. Suitable Backgrounds This role could suit someone who has previously worked as a: Engineering Coordinator Engineering Scheduler Service Coordinator Service Scheduler Maintenance Coordinator Maintenance Scheduler Field Service Coordinator Field Engineer Scheduler Service Delivery Coordinator Contract Coordinator Engineering Planner Resource Planner Experience directly coordinating field engineers is essential . This is not a general administration role you will be responsible for managing engineer schedules, allocating work and ensuring jobs are delivered efficiently. Why Join? This is a key role within a busy service-based business where every day brings different challenges. You'll have real responsibility for the successful deployment of engineers and the delivery of work to customers, with the opportunity to make a genuine impact on service levels and operational efficiency. If you're an experienced Engineering Coordinator, Service Scheduler or Maintenance Coordinator who enjoys working at pace, managing engineers and solving problems, we'd love to hear from you. Apply now to become part of the team. If you have any further questions, please contact Shannon Clough at Interaction Leeds on (phone number removed) or (url removed) . INDLEE
Repairs Planner Location: Walton-on-Thames Contract: Temporary to Permanent Pay Rate: 17.84 per hour Umbrella Working Pattern: Monday to Friday, Fully Office Based About the Role We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Walton-on-Thames . This is a fantastic opportunity for someone with experience within social housing, property maintenance or repairs who is looking to secure a long-term position with the potential to move into a permanent role. As a Repairs Planner, you will be responsible for coordinating and scheduling repairs appointments, ensuring jobs are allocated to the appropriate operatives and that customers receive an efficient and responsive service. You will work closely with operatives, residents, contractors and internal teams to ensure repairs are planned effectively and completed within the required timescales. Key Responsibilities Plan and schedule repairs and maintenance appointments. Allocate jobs to the appropriate operatives based on location, skills and availability. Manage and update the repairs scheduling system. Liaise with residents to arrange suitable appointments. Communicate with operatives throughout the day to manage workloads and changes. Monitor outstanding repairs and ensure jobs are progressed within agreed timescales. Reschedule appointments where required and minimise missed appointments. Deal with customer queries relating to repairs and appointments. Liaise with contractors and internal departments where necessary. Prioritise emergency and urgent repairs appropriately. Ensure all repair information is accurately recorded and updated. Monitor operative diaries and maximise productivity. Identify and escalate any issues that could impact service delivery. Provide general administrative support to the repairs and property services team. About You The ideal candidate will have previous experience within a Repairs Planning, Scheduling, Housing or Property Maintenance environment . You will ideally have: Previous experience as a Repairs Planner, Repairs Scheduler, Maintenance Coordinator or similar . Experience working within social housing, housing maintenance or property services. Strong organisational and time-management skills. Excellent communication and customer service skills. The ability to manage a busy workload and prioritise competing demands. Strong attention to detail and accurate data-entry skills. Good IT skills and experience using repairs or housing management systems. The ability to remain calm and organised in a fast-paced environment. A proactive approach to problem-solving. The confidence to liaise with residents, operatives and contractors.
Aug 19, 2026
Contractor
Repairs Planner Location: Walton-on-Thames Contract: Temporary to Permanent Pay Rate: 17.84 per hour Umbrella Working Pattern: Monday to Friday, Fully Office Based About the Role We are currently recruiting for an experienced Repairs Planner to join a busy property services team based in Walton-on-Thames . This is a fantastic opportunity for someone with experience within social housing, property maintenance or repairs who is looking to secure a long-term position with the potential to move into a permanent role. As a Repairs Planner, you will be responsible for coordinating and scheduling repairs appointments, ensuring jobs are allocated to the appropriate operatives and that customers receive an efficient and responsive service. You will work closely with operatives, residents, contractors and internal teams to ensure repairs are planned effectively and completed within the required timescales. Key Responsibilities Plan and schedule repairs and maintenance appointments. Allocate jobs to the appropriate operatives based on location, skills and availability. Manage and update the repairs scheduling system. Liaise with residents to arrange suitable appointments. Communicate with operatives throughout the day to manage workloads and changes. Monitor outstanding repairs and ensure jobs are progressed within agreed timescales. Reschedule appointments where required and minimise missed appointments. Deal with customer queries relating to repairs and appointments. Liaise with contractors and internal departments where necessary. Prioritise emergency and urgent repairs appropriately. Ensure all repair information is accurately recorded and updated. Monitor operative diaries and maximise productivity. Identify and escalate any issues that could impact service delivery. Provide general administrative support to the repairs and property services team. About You The ideal candidate will have previous experience within a Repairs Planning, Scheduling, Housing or Property Maintenance environment . You will ideally have: Previous experience as a Repairs Planner, Repairs Scheduler, Maintenance Coordinator or similar . Experience working within social housing, housing maintenance or property services. Strong organisational and time-management skills. Excellent communication and customer service skills. The ability to manage a busy workload and prioritise competing demands. Strong attention to detail and accurate data-entry skills. Good IT skills and experience using repairs or housing management systems. The ability to remain calm and organised in a fast-paced environment. A proactive approach to problem-solving. The confidence to liaise with residents, operatives and contractors.
Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - 28,882.35 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repairs Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We're Looking for in a Repairs Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm-8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of 28,882.35 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you're ready to make a positive impact and develop your career in our team, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Aug 18, 2026
Full time
Repairs Scheduler Full Time (37 hours per week) Location - Bedford (Hybrid Working) Salary - 28,882.35 per annum This role is hybrid, working from our head office in Bedford and from home. You will be office-based until fully trained; once competent, you can adopt a hybrid working pattern, to be agreed with the Scheduling Team Leader. There is a requirement to work a late shift from home (12pm - 8pm). In addition, one week in every four you will work half a day on a weekday and half a day on a Saturday. We can be flexible with this. Make a real difference in our brand-new in-house repairs & maintenance service Are you an experienced works scheduler with a background in dynamic scheduling systems and a passion for delivering excellent customer service? Do you want to be part of our in-house repairs & maintenance service, where your work makes a difference to our customers and you're valued as a key member of our workforce? If so, we want to hear from you! Repairs and maintenance services affect our customers personally, impacting their quality of life and satisfaction with their homes. To provide the very best service possible, we are bringing our repairs and maintenance service in-house. As a Repairs Scheduler you will be: Be a confident people person who works seamlessly with our tradespeople and sub-contractors. Scheduling the right colleague for each job and plan daily workloads efficiently and effectively. Helping maximise first-time-fix rates and minimise travel between jobs. Reducing disruption to customers by planning thoughtfully and communicating clearly. What We're Looking for in a Repairs Scheduler: Experience of logistical planning or other comparable scheduling service. An organised approach to work, with a positive attitude and great time management. A strong, demonstrable commitment to excellence in customer service through empathetic and considerate approaches to jobs. Housing repairs and maintenance knowledge beneficial, but not essential. Good communication and IT skills. Working pattern Hybrid role: office-based during training, then a mix of office and home working (to be agreed). Late shift 12pm-8pm from home. One week in every four includes half-day weekday and half-day Saturday working (flexible). Why Join Us? At bpha, our values are at the heart of everything we do: We take responsibility: We do what we say and are accountable for our actions. We show empathy: We respect and listen to every colleague and customer. We are better together: We value diversity and achieve more as one team. We are ambitious: We strive for excellence and make a positive difference. Employee Benefits We believe in rewarding our team with more than just a pay cheque. In addition to a wealth of other benefits and as part of our commitment to your wellbeing and development, we offer: A competitive salary of 28,882.35 per annum. Annual leave entitlement of 28 days (increasing, with length of service to 33 days) PLUS paid bank holidays. Generous contributory pension scheme, with up to 12% contributed by bpha. Free private health care (family members can also be added at a cost). Free life assurance. Discounted gym membership. A range of free wellbeing services including digital gym and fitness classes. Hybrid working. Are you ready to make a difference? If you're ready to make a positive impact and develop your career in our team, we'd love to hear from you! Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references.
Job Title: Repairs Scheduler (Temporary) Location: Gloucestershire Contract Length: 3 Months Hourly Rate: 16.00 Are you an organised and customer-focused individual looking for a temporary role within the housing sector? Our client is searching for a dynamic Repairs Scheduler to join their dedicated Repairs Team! If you thrive in a fast-paced environment and enjoy coordinating schedules, this is the perfect opportunity for you! About the Role: As a Repairs Scheduler, you will play a pivotal role in delivering a seamless repairs service. Your responsibilities will include: Scheduling & Coordination: Efficiently schedule and allocate repair works to trade operatives and external contractors, ensuring customer satisfaction and operational efficiency. Diary Management: Monitor and adjust daily diaries to maximise productivity and minimise downtime. Customer Engagement: Liaise with tenants to arrange convenient repair appointments, providing timely information regarding their home maintenance. Fleet Management: Oversee fleet vehicle compliance, coordinating servicing and MOTs, while maintaining accurate mileage records. Key Responsibilities: Proactively manage repair works and ensure effective communication with all stakeholders. Raise and manage works orders in the housing system. Process supplier invoices for accuracy and timely payment. Support the Repairs Support Manager with reporting and KPI measurement. What We're Looking For: To succeed in this role, you should possess: Experience in office administration and database management; knowledge of the housing sector is a plus! Strong organisational and communication skills to effectively engage with both internal teams and external partners. A proactive attitude with the ability to prioritise tasks and manage your own workload. NVQ level 3 or GCSE in Maths and English (or equivalent); qualifications in database management or business administration are advantageous. Contact Liam Jones on (url removed) or (phone number removed)
Aug 18, 2026
Seasonal
Job Title: Repairs Scheduler (Temporary) Location: Gloucestershire Contract Length: 3 Months Hourly Rate: 16.00 Are you an organised and customer-focused individual looking for a temporary role within the housing sector? Our client is searching for a dynamic Repairs Scheduler to join their dedicated Repairs Team! If you thrive in a fast-paced environment and enjoy coordinating schedules, this is the perfect opportunity for you! About the Role: As a Repairs Scheduler, you will play a pivotal role in delivering a seamless repairs service. Your responsibilities will include: Scheduling & Coordination: Efficiently schedule and allocate repair works to trade operatives and external contractors, ensuring customer satisfaction and operational efficiency. Diary Management: Monitor and adjust daily diaries to maximise productivity and minimise downtime. Customer Engagement: Liaise with tenants to arrange convenient repair appointments, providing timely information regarding their home maintenance. Fleet Management: Oversee fleet vehicle compliance, coordinating servicing and MOTs, while maintaining accurate mileage records. Key Responsibilities: Proactively manage repair works and ensure effective communication with all stakeholders. Raise and manage works orders in the housing system. Process supplier invoices for accuracy and timely payment. Support the Repairs Support Manager with reporting and KPI measurement. What We're Looking For: To succeed in this role, you should possess: Experience in office administration and database management; knowledge of the housing sector is a plus! Strong organisational and communication skills to effectively engage with both internal teams and external partners. A proactive attitude with the ability to prioritise tasks and manage your own workload. NVQ level 3 or GCSE in Maths and English (or equivalent); qualifications in database management or business administration are advantageous. Contact Liam Jones on (url removed) or (phone number removed)
The Scheduler will be responsible for managing incoming calls, high levels of planned maintenance and reactive maintenance work coming through from external clients. Reporting to the Operations Delivery Supervisor, to work as part of the Contract Management Team, carrying out the duties below. Schedule PPM's for Engineers. Schedule work orders with engineers Scheduling responsive repairs; liaising with tenants, clients, contractors and external parties. Scheduling work across all stated contracts Reacting to emergencies raised by the client and overseeing the engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of daily workload Diagnose technical abilities Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's Manage completion of reactive tasks Manage "Soft Service" Contractors; Window Cleaning, Security, Grounds and Gardens, Pest Control. Control and issue an engineer's uniform. Client liaison Occasion support to ACM, CM Production of monthly performance report. Management of contract performance schedule. Chasing subcontractors' reports/schedules To achieve the team's agreed performance targets and ensure that SLA's are met IT Knowledge - o MS Office o CAFM Systems Facilities Management experience Experience of working in financial performance penalties Strong organisation skills and a high attention to detail General knowledge of Intranet services Happy to work as part of a team or under own initiative. Good communication skills. PFI Experience Technical Knowledge/Experience Previous experience in a customer-facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 18, 2026
Seasonal
The Scheduler will be responsible for managing incoming calls, high levels of planned maintenance and reactive maintenance work coming through from external clients. Reporting to the Operations Delivery Supervisor, to work as part of the Contract Management Team, carrying out the duties below. Schedule PPM's for Engineers. Schedule work orders with engineers Scheduling responsive repairs; liaising with tenants, clients, contractors and external parties. Scheduling work across all stated contracts Reacting to emergencies raised by the client and overseeing the engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM's / WAF's to Subcontractors. Taking ownership of daily workload Diagnose technical abilities Handling customer complaints or queries via telephone, email or letter. Manage completion of PPM's Manage completion of reactive tasks Manage "Soft Service" Contractors; Window Cleaning, Security, Grounds and Gardens, Pest Control. Control and issue an engineer's uniform. Client liaison Occasion support to ACM, CM Production of monthly performance report. Management of contract performance schedule. Chasing subcontractors' reports/schedules To achieve the team's agreed performance targets and ensure that SLA's are met IT Knowledge - o MS Office o CAFM Systems Facilities Management experience Experience of working in financial performance penalties Strong organisation skills and a high attention to detail General knowledge of Intranet services Happy to work as part of a team or under own initiative. Good communication skills. PFI Experience Technical Knowledge/Experience Previous experience in a customer-facing role (Customer Services, Admin, PA, Project Management) Excellent communication skills and ability to work well as part of a team Ability to work in a fast-paced environment, multitask and make effective decisions quickly Experience of working in financial performance penalties If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
Aug 18, 2026
Full time
We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
Town & Country Housing Group
Tunbridge Wells, Kent
Role Summary We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. Salary: 45,743 Hours of work: 42.5 per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.
Aug 18, 2026
Full time
Role Summary We have an exciting opportunity for an experienced Repairs Supervisor to join our team, leading a dedicated group of tradespeople and subcontractors delivering high-quality repairs and maintenance services across the Kent area. This is a hands-on leadership role where you'll play a key part in ensuring our customers receive an outstanding service while supporting and developing a high-performing workforce. As Repairs Supervisor, you'll be responsible for driving operational performance, maintaining excellent health and safety standards, and ensuring repairs are completed right first time. You'll work closely with operatives, schedulers, customer care teams and managers to improve productivity, resolve challenges and deliver a customer-focused service that makes a real difference to residents. Salary: 45,743 Hours of work: 42.5 per week Contract: Full Time Probation Period: 6 Months Notice Period: 1 Month For more information or to apply, click 'Apply now'.
Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Aug 15, 2026
Full time
Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Winchester £28,000 - £30,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Winchester. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Aug 15, 2026
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Winchester £28,000 - £30,000 per annum DOE Are you an experienced Repairs Planner? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Winchester. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now!
Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Aug 15, 2026
Full time
Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Aug 15, 2026
Seasonal
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Howells Solutions Limited
Kingston Upon Thames, London
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames 13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Aug 15, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames 13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 15, 2026
Full time
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
Aug 14, 2026
Full time
Senior Disrepair Planner Salary: Up to £31,600 per annum, depending on experience Location: Eastleigh Hours: 37 hours per week Contract: Full-time, Permanent The Role We are looking for an experienced Senior Disrepair Planner to coordinate complex housing disrepair cases from inspection through to completion, ensuring works are delivered efficiently, compliantly and with a strong focus on customer service. Key Responsibilities Lead and support a team of Disrepair Schedulers. Manage workloads and optimise trade diaries. Plan and coordinate disrepair works from inspection through to completion. Liaise with contractors, internal teams and key stakeholders. Ensure resources, materials and approvals are in place. Monitor complex cases and provide regular updates. Maintain accurate records and ensure compliance with legal and regulatory requirements. Monitor performance and identify areas for improvement. Support and develop the wider scheduling team. About You The ideal candidate will have: Experience within housing repairs, disrepair or property services. A good understanding of the housing disrepair process. Previous experience in planning, scheduling or coordinating repairs. Strong leadership and organisational skills. Excellent communication and stakeholder-management skills. The ability to manage competing priorities and solve problems effectively. A strong customer-focused approach. Apply Today If you have experience in housing repairs, disrepair planning or repairs scheduling and are looking for a permanent senior position, we d love to hear from you.
Scheduler/Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as a Aftercare Coordinator: 20 days plus bank holidays Free onsite parking Pension scheme
Aug 14, 2026
Full time
Scheduler/Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as a Aftercare Coordinator: 20 days plus bank holidays Free onsite parking Pension scheme
Howells Solutions Limited
Kingston Upon Thames, London
Customer Service Advisor - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston upon Thames 12.50 - 13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now!
Aug 14, 2026
Seasonal
Customer Service Advisor - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston upon Thames 12.50 - 13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now!
Repairs Coordinator Location: Rayleigh, Essex (SS6) Salary: 32,000 - 35,000 per annum Hours: Monday to Friday, 8:00am - 5:00pm Contract: Full Time, Permanent Office Based Experienced Repairs Coordinator Required Our client is seeking an experienced Repairs Coordinator to join their established team based in Rayleigh. This is an excellent opportunity for someone with a strong background in repairs scheduling or property maintenance coordination who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The successful candidate will have previous experience coordinating reactive maintenance works, liaising with operatives and contractors, and ensuring repairs are completed efficiently while meeting service level agreements. Key Responsibilities Coordinate and schedule reactive repairs and maintenance works. Allocate jobs to operatives and subcontractors based on location, availability and skill set. Act as the main point of contact for residents, clients and engineers, providing regular updates on repair progress. Manage diaries and ensure appointments are planned effectively to maximise productivity. Monitor outstanding repairs, chasing progress and ensuring works are completed within agreed timescales. Prioritise emergency and urgent repairs while balancing planned workloads. Update internal systems with accurate information and maintain detailed records. Work closely with operational teams to resolve scheduling issues and deliver a high-quality customer experience. Ensure all works are completed in line with company procedures and client KPIs. About You Previous experience as a Repairs Coordinator, Repairs Scheduler, Planner or Maintenance Administrator. Experience within social housing, property maintenance, facilities management or construction is highly desirable. Excellent organisational and time management skills, with the ability to prioritise a busy workload. Strong communication skills and confidence liaising with customers, operatives and clients. A proactive approach with excellent problem-solving abilities. Competent using Microsoft Office and repairs scheduling systems such as DRS, Northgate, Dynamics, or similar. Ability to work under pressure while maintaining a high level of accuracy and customer service. What's on Offer 32,000 - 35,000 depending on experience. Monday to Friday, 8:00am - 5:00pm. Permanent, full-time position. Office-based role in Rayleigh (SS6). Supportive and collaborative working environment. Opportunity to join a growing business with long-term career prospects. If you're an experienced Repairs Coordinator looking for your next opportunity within a busy and supportive team, we'd love to hear from you.
Aug 14, 2026
Full time
Repairs Coordinator Location: Rayleigh, Essex (SS6) Salary: 32,000 - 35,000 per annum Hours: Monday to Friday, 8:00am - 5:00pm Contract: Full Time, Permanent Office Based Experienced Repairs Coordinator Required Our client is seeking an experienced Repairs Coordinator to join their established team based in Rayleigh. This is an excellent opportunity for someone with a strong background in repairs scheduling or property maintenance coordination who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. The successful candidate will have previous experience coordinating reactive maintenance works, liaising with operatives and contractors, and ensuring repairs are completed efficiently while meeting service level agreements. Key Responsibilities Coordinate and schedule reactive repairs and maintenance works. Allocate jobs to operatives and subcontractors based on location, availability and skill set. Act as the main point of contact for residents, clients and engineers, providing regular updates on repair progress. Manage diaries and ensure appointments are planned effectively to maximise productivity. Monitor outstanding repairs, chasing progress and ensuring works are completed within agreed timescales. Prioritise emergency and urgent repairs while balancing planned workloads. Update internal systems with accurate information and maintain detailed records. Work closely with operational teams to resolve scheduling issues and deliver a high-quality customer experience. Ensure all works are completed in line with company procedures and client KPIs. About You Previous experience as a Repairs Coordinator, Repairs Scheduler, Planner or Maintenance Administrator. Experience within social housing, property maintenance, facilities management or construction is highly desirable. Excellent organisational and time management skills, with the ability to prioritise a busy workload. Strong communication skills and confidence liaising with customers, operatives and clients. A proactive approach with excellent problem-solving abilities. Competent using Microsoft Office and repairs scheduling systems such as DRS, Northgate, Dynamics, or similar. Ability to work under pressure while maintaining a high level of accuracy and customer service. What's on Offer 32,000 - 35,000 depending on experience. Monday to Friday, 8:00am - 5:00pm. Permanent, full-time position. Office-based role in Rayleigh (SS6). Supportive and collaborative working environment. Opportunity to join a growing business with long-term career prospects. If you're an experienced Repairs Coordinator looking for your next opportunity within a busy and supportive team, we'd love to hear from you.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role: We are looking for an organised and customer-focused Gas Scheduler to support the delivery of responsive gas repairs and maintenance services. You will be the first point of contact for tenants, handling incoming calls, logging repair requests, resolving queries efficiently, and coordinating appointments with operatives. This role requires excellent communication, strong administrative skills, and the ability to manage multiple priorities while delivering a high standard of customer service in a fast-paced social housing environment. What You'll Do: Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents. Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both subcontract and client. Working with Supervisors and trades people to organise and schedule work Ordering equipment needed for the operative's job. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. What You'll Bring: Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers' needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player What We Offer: Salary of £31,000 per annum plus benefits including: 25 days' holiday + bank holidays Pension scheme and life assurance Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Aug 13, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. The Role: We are looking for an organised and customer-focused Gas Scheduler to support the delivery of responsive gas repairs and maintenance services. You will be the first point of contact for tenants, handling incoming calls, logging repair requests, resolving queries efficiently, and coordinating appointments with operatives. This role requires excellent communication, strong administrative skills, and the ability to manage multiple priorities while delivering a high standard of customer service in a fast-paced social housing environment. What You'll Do: Using company systems to process orders adequately in order to invoice clients. Updating the system with all interactions with residents. Processing supervisory or trade reports to determine action required to resolve repairs. Resolution of minor complaints at call level. Maintain logs and monitor variation request. Maintain and action emails from contract mailboxes. Answering payment queries of both subcontract and client. Working with Supervisors and trades people to organise and schedule work Ordering equipment needed for the operative's job. Keeping all activity logged and up to date in an accurate manner. Liaising with staff at customer sites keeping them up to date with progress information. Follow and support policies, procedures, initiatives and work instructions related to sustainability improvement and environmental compliance. What You'll Bring: Excellent Telephone Manner Customer Service focused Excellent Communication skills Ability to identify problems Ability to identify customers' needs Willing to go the extra mile to deal with a difficult situation Ability to prioritise issues Ability to meet tight deadlines Ability to work under pressure Attention to detail Team player What We Offer: Salary of £31,000 per annum plus benefits including: 25 days' holiday + bank holidays Pension scheme and life assurance Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2,000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value insight, quality and evidence-based decision-making, and offer roles where your work directly influences business performance and long-term growth. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.
Location: Croydon Salary: £17.84 per hour Hours: Monday to Friday, 8:00am 5:00pm Contract: Full-time Working Arrangement: Office-based Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Croydon. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales. Role and Responsibilites Scheduling and coordinating repairs and maintenance works for a team of operatives. Managing daily diaries and allocating jobs efficiently. Liaising with operatives, residents, contractors and internal teams. Booking appointments with residents and ensuring works are scheduled within agreed timescales. Monitoring outstanding jobs and following up on delays or issues. Updating internal systems with accurate job and appointment information. Prioritising urgent and time-sensitive repairs. Supporting the Disrepair Team with the day-to-day coordination of works. Dealing with resident queries professionally and efficiently. Ensuring appointments and repair information are accurately recorded. Requirements The successful candidate will ideally have: Previous experience working as a Planner, Scheduler or Repairs Coordinator. Experience within social housing, housing repairs, maintenance or disrepair. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. The ability to work in a fast-paced, high-volume environment. Good IT and administration skills, with the ability to update multiple systems accurately. A proactive approach and the ability to prioritise competing workloads. Experience coordinating trades/operatives would be highly advantageous.
Aug 13, 2026
Seasonal
Location: Croydon Salary: £17.84 per hour Hours: Monday to Friday, 8:00am 5:00pm Contract: Full-time Working Arrangement: Office-based Nuco Solutions are currently recruiting for an experienced Planner / Scheduler to join a busy Social Housing contractor based in Croydon. This is an excellent opportunity for someone with previous experience within social housing, repairs, maintenance or disrepair who is confident managing a high-volume workload and coordinating operatives to ensure repairs are completed efficiently and within agreed timescales. Role and Responsibilites Scheduling and coordinating repairs and maintenance works for a team of operatives. Managing daily diaries and allocating jobs efficiently. Liaising with operatives, residents, contractors and internal teams. Booking appointments with residents and ensuring works are scheduled within agreed timescales. Monitoring outstanding jobs and following up on delays or issues. Updating internal systems with accurate job and appointment information. Prioritising urgent and time-sensitive repairs. Supporting the Disrepair Team with the day-to-day coordination of works. Dealing with resident queries professionally and efficiently. Ensuring appointments and repair information are accurately recorded. Requirements The successful candidate will ideally have: Previous experience working as a Planner, Scheduler or Repairs Coordinator. Experience within social housing, housing repairs, maintenance or disrepair. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. The ability to work in a fast-paced, high-volume environment. Good IT and administration skills, with the ability to update multiple systems accurately. A proactive approach and the ability to prioritise competing workloads. Experience coordinating trades/operatives would be highly advantageous.
Senior Repairs Coordinator Location: Basildon Job Type: Permanent Working Arrangement: Fully Office Based Salary: 28-30K About the Role We are currently seeking an experienced Senior Repairs Coordinator to join our growing team based in Basildon. This is a permanent, fully office-based position within a fast-paced social housing environment. The successful candidate will play a key role in managing and coordinating responsive repairs and maintenance works, ensuring high levels of customer service, operational efficiency, and compliance with client KPIs and SLAs. Previous social housing repairs experience is essential for this role. Key Responsibilities Coordinate and schedule responsive repair and maintenance works for operatives and subcontractors. Manage daily diaries to ensure maximum productivity and efficient planning. Act as the main point of contact for tenants, clients, and engineers regarding repair updates and appointments. Monitor works in progress and ensure jobs are completed within agreed timeframes and service levels. Escalate complex repairs and complaints where required. Support the management team with day-to-day operational oversight. Ensure all systems and records are accurately maintained and updated. Liaise closely with supervisors, planners, and contractors to resolve scheduling and operational issues. Monitor outstanding jobs and proactively drive completion. Assist in mentoring and supporting junior coordinators where required. Maintain excellent customer service standards at all times. Essential Experience & Skills Proven experience working within social housing repairs and maintenance. Previous experience in a Senior Repairs Coordinator, Repairs Planner, Scheduler, or similar role. Strong understanding of responsive repairs processes and scheduling systems. Experience managing high-volume workloads in a fast-paced environment. Excellent organisational and communication skills. Ability to prioritise workloads and problem-solve effectively. Strong IT skills including Microsoft Office and housing/repairs management systems. Ability to work well under pressure and meet deadlines.
Aug 12, 2026
Full time
Senior Repairs Coordinator Location: Basildon Job Type: Permanent Working Arrangement: Fully Office Based Salary: 28-30K About the Role We are currently seeking an experienced Senior Repairs Coordinator to join our growing team based in Basildon. This is a permanent, fully office-based position within a fast-paced social housing environment. The successful candidate will play a key role in managing and coordinating responsive repairs and maintenance works, ensuring high levels of customer service, operational efficiency, and compliance with client KPIs and SLAs. Previous social housing repairs experience is essential for this role. Key Responsibilities Coordinate and schedule responsive repair and maintenance works for operatives and subcontractors. Manage daily diaries to ensure maximum productivity and efficient planning. Act as the main point of contact for tenants, clients, and engineers regarding repair updates and appointments. Monitor works in progress and ensure jobs are completed within agreed timeframes and service levels. Escalate complex repairs and complaints where required. Support the management team with day-to-day operational oversight. Ensure all systems and records are accurately maintained and updated. Liaise closely with supervisors, planners, and contractors to resolve scheduling and operational issues. Monitor outstanding jobs and proactively drive completion. Assist in mentoring and supporting junior coordinators where required. Maintain excellent customer service standards at all times. Essential Experience & Skills Proven experience working within social housing repairs and maintenance. Previous experience in a Senior Repairs Coordinator, Repairs Planner, Scheduler, or similar role. Strong understanding of responsive repairs processes and scheduling systems. Experience managing high-volume workloads in a fast-paced environment. Excellent organisational and communication skills. Ability to prioritise workloads and problem-solve effectively. Strong IT skills including Microsoft Office and housing/repairs management systems. Ability to work well under pressure and meet deadlines.
