Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions-particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty-anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distill complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Aug 19, 2026
Full time
Agile Delivery Manager Based at client locations, working remotely, or based in our Godalming or Milton Keynes offices. Salary up to 75,000 plus excellent company benefits. About Us Triad Group Plc is an award-winning digital, data, and solutions consultancy with over 35 years' experience primarily serving the UK public sector and central government. We deliver high-quality solutions that make a real difference to users, citizens and consumers. At Triad, collaboration thrives, knowledge is shared, and every voice matters. Our close-knit, supportive culture ensures you're valued from day one. Whether working with cutting-edge tech or shaping strategy for national-scale projects, you'll be trusted, challenged, and empowered to grow. We nurture learning through communities of practice and encourage creativity, autonomy, and innovation. If you're passionate about solving meaningful problems with smart and passionate people, Triad could be the place for you. Glassdoor score of 4.7 96% of our staff would recommend Triad to a friend 100% CEO approval See for yourself some of the work that makes us all so proud: Helping law enforcement with secure intelligence systems that keep the UK safe Supporting the UK's national meteorological service in leveraging supercomputers for next-level weather forecasting Assisting the British government department that is responsible for the safety of consumer products, with systems to track unsafe products Powering systems that help the government monitor and reduce greenhouse gas emissions from commercial transport Role Summary We're looking for an exceptional Delivery Manager who brings more than just technical know-how. At the heart of this role lies a strong foundation in Agile Project and Delivery Management, paired with inspirational leadership, sharp commercial instincts, and a solid understanding of procurement processes. You'll have a proven track record of delivering innovative, customer-focused solutions-particularly in mission-critical, public-facing systems within Cloud-based environments. Equally important are your communication and presentation skills. You'll lead and energise a team of 5-10 professionals, guiding them through complex challenges while fostering a culture of collaboration and continuous improvement. Your ability to see the bigger picture, fill organisational gaps, and adapt quickly to change will be key to your success. Key Responsibilities: Accountable for end-to-end technical delivery of government projects, ensuring compliance with the GDS Service Standard, leading service assessments, and managing supplier performance. Motivate, coach, and support teams of 5-10, nurturing talent and cultivating a collaborative, high-performing environment. Foster strong, transparent relationships with stakeholders at all levels, ensuring continuous alignment and shared goals. Encourage and lead the design and implementation of forward-thinking solutions that drive customer and business impact. Proactively identify, assess, and manage risks and issues, maintaining delivery momentum and safeguarding outcomes. Use sound commercial judgement to manage scope, timelines, and resources, ensuring value-driven delivery. Support and execute procurement processes with clarity and efficiency, ensuring compliance and timely delivery of services or products. Stay attuned to evolving business requirements, flexing delivery approaches and stepping in where needed to bridge gaps. Lead the successful deployment of scalable, secure, and resilient systems in cloud environments, particularly in public-facing or mission-critical contexts Skills and Experience: Extensive experience delivering projects using Agile frameworks such as Scrum or Kanban, with a strong grasp of Agile principles and team dynamics. Proven success in leading cross-functional teams, offering mentorship and building cohesive units that thrive in high-pressure environments. Confident in engaging diverse stakeholder groups, ensuring buy-in, managing expectations, and translating business needs into actionable plans. Deep understanding of financial drivers, commercial models, and how to deliver results that align with both client and business objectives. Solid understanding of procurement processes, including vendor engagement and contract management within regulated environments. Skilled in managing uncertainty-anticipating issues before they arise and responding decisively when challenges emerge. Hands-on experience implementing cloud-native or cloud-hosted solutions, with knowledge of platforms like AWS, Azure, or GCP. Demonstrated ability to introduce and scale new ideas, tools, or processes that improve customer outcomes or delivery efficiency. Strong sense of organisational context and an adaptable approach to delivery that responds to shifting priorities and needs. Excellent interpersonal, written, and presentation skills-able to distill complex topics and influence a variety of audiences. Brings relevant domain knowledge to add context and depth to project work, accelerating delivery and insight. Nice to have: Background in leading or contributing to Discovery and Alpha phases, including user research, prototyping, and service design. Experience working within UK government digital frameworks and adherence to GDS service standards. Qualifications & Certifications: A degree or equivalent qualification related to the area you work in - Desirable Due to the nature of this position, you must be willing and eligible to achieve a minimum of SC clearance. To be eligible, you must have been a resident in the UK for a minimum of 5 years and have the right to work in the UK. Triad's Commitment to You As a growing and ambitious company, Triad prioritises your development and well-being: Continuous Training & Development: Access to top-rated Udemy Business courses. Work Environment: Collaborative, creative, and free from discrimination. Benefits: 25 days of annual leave, plus bank holidays. Matched pension contributions (5%). Private healthcare with Bupa Gym membership support or Lakeshore Fitness access. Perkbox membership. Cycle-to-work scheme. Other information If this role is of interest to you or you would like further information, please contact Ben Fowler or submit your application now! Triad is an equal opportunities employer and welcomes applications from all suitably qualified people regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, or belief. We are proud that our recruitment process has been recognised as inclusive and accessible to disabled people who meet the minimum criteria for any role. We are a signatory on the Tech Talent Charter that aims to bring industries and organisations together to drive greater inclusion and diversity in technology roles, in addition, as a Disability Confident Leader.
Business Operations Manager £45,000 £55,000 Ongar, Essex Full-Time Monday Friday; 8:00am 5:00pm Office-based Help Shape the Future of Sees Flooring. Some careers are about finding another job. Others are about finding somewhere you can genuinely make a difference. At Sees Flooring, we are looking for the latter. We are seeking an exceptional Business Operations Manager to become one of the most trusted and influential people within our business. This is not a conventional Office Manager position. It is a broad, hands-on and influential role for someone who enjoys responsibility, naturally brings structure to complexity and gains genuine satisfaction from improving a business and helping good people succeed. Working closely with our Managing Director and senior leadership team, you will connect people, priorities, systems and processes, helping ensure the business operates at its very best. About Sees Flooring Sees Flooring began in 1992, when the original partnership was formed. Since then, we have grown into an established and respected commercial flooring contractor, delivering projects across London, the South East and East Anglia. Our reputation has been built on honesty, integrity, professionalism, quality and doing what we say we will do. We are proud of what we have built, but equally ambitious about what comes next. Our objective is not simply to become a bigger business. It is to become a better business better organised, better connected, more efficient and an exceptional place for good people to work, develop and succeed. This appointment is an important part of that journey. The Opportunity You will work at the heart of the business, alongside the Managing Director and senior colleagues across operations, commercial, estimating and finance. Your role will include: Coordinating the effective day-to-day running of our office operations. Supporting the Managing Director and senior leadership team. Coordinating priorities, meetings, actions and follow-ups. Continually improving systems, processes and ways of working. Supporting recruitment, onboarding, training and employee development. Coordinating HR administration and day-to-day people matters. Improving communication and coordination across departments. Supporting operational, commercial, estimating and finance functions. Managing office facilities, administration and suppliers. Supporting selected administration and compliance across our property portfolio. Taking ownership of business improvement projects from idea through to completion. Identifying problems, inefficiencies and opportunities, and doing something about them. The role is deliberately broad. We want someone who develops a deep understanding of the business, sees what needs attention and takes responsibility for making things happen. Who Are We Looking For Your current job title matters less to us than how you think and how you work. You may currently be a Business Operations Manager, Operations Manager, Senior Office Manager, Executive Assistant, Practice Manager or working within another broad operational role. You are likely to: Take genuine ownership and accountability. Be exceptionally organised and dependable. Create order from complexity. Think ahead rather than simply react. Communicate confidently with people at every level. Build trust and strong working relationships. Exercise sound judgement and challenge constructively. Manage competing priorities without losing attention to detail. Naturally look for better ways of doing things. Enjoy developing and supporting other people. Have the emotional intelligence to handle different personalities and situations. Take pride in completing things properly. Construction experience would be advantageous, but it is not essential. Character, judgement, professionalism, curiosity and potential matter more. Who Will Thrive Here Someone who enjoys responsibility, continual improvement and helping others succeed. Someone who sees a problem and starts thinking about the solution. Someone who can support people while still encouraging accountability. Someone who wants their ideas and contribution to genuinely matter. We don't expect you to arrive knowing everything. Our philosophy is: We do not recruit people because they already know everything. We recruit people because they have the curiosity, humility and determination to continually become better than they were yesterday. What We Offer: £45,000 £55,000, depending on experience. Discretionary performance-related bonus. Company pension and free on-site parking. Direct involvement with the Managing Director and senior leadership team. Genuine autonomy, responsibility and influence. Ongoing learning and professional development. The opportunity to improve the business rather than simply maintain it. Long-term career development as Sees Flooring continues to evolve. Interested If you are looking for more than simply your next job and want an opportunity where your organisation, judgement, ideas and professionalism can genuinely influence the future of a successful business, we would very much like to hear from you. We are not simply looking to fill a vacancy. We are looking for someone who wants to help shape the next chapter of Sees Flooring.
Aug 19, 2026
Full time
Business Operations Manager £45,000 £55,000 Ongar, Essex Full-Time Monday Friday; 8:00am 5:00pm Office-based Help Shape the Future of Sees Flooring. Some careers are about finding another job. Others are about finding somewhere you can genuinely make a difference. At Sees Flooring, we are looking for the latter. We are seeking an exceptional Business Operations Manager to become one of the most trusted and influential people within our business. This is not a conventional Office Manager position. It is a broad, hands-on and influential role for someone who enjoys responsibility, naturally brings structure to complexity and gains genuine satisfaction from improving a business and helping good people succeed. Working closely with our Managing Director and senior leadership team, you will connect people, priorities, systems and processes, helping ensure the business operates at its very best. About Sees Flooring Sees Flooring began in 1992, when the original partnership was formed. Since then, we have grown into an established and respected commercial flooring contractor, delivering projects across London, the South East and East Anglia. Our reputation has been built on honesty, integrity, professionalism, quality and doing what we say we will do. We are proud of what we have built, but equally ambitious about what comes next. Our objective is not simply to become a bigger business. It is to become a better business better organised, better connected, more efficient and an exceptional place for good people to work, develop and succeed. This appointment is an important part of that journey. The Opportunity You will work at the heart of the business, alongside the Managing Director and senior colleagues across operations, commercial, estimating and finance. Your role will include: Coordinating the effective day-to-day running of our office operations. Supporting the Managing Director and senior leadership team. Coordinating priorities, meetings, actions and follow-ups. Continually improving systems, processes and ways of working. Supporting recruitment, onboarding, training and employee development. Coordinating HR administration and day-to-day people matters. Improving communication and coordination across departments. Supporting operational, commercial, estimating and finance functions. Managing office facilities, administration and suppliers. Supporting selected administration and compliance across our property portfolio. Taking ownership of business improvement projects from idea through to completion. Identifying problems, inefficiencies and opportunities, and doing something about them. The role is deliberately broad. We want someone who develops a deep understanding of the business, sees what needs attention and takes responsibility for making things happen. Who Are We Looking For Your current job title matters less to us than how you think and how you work. You may currently be a Business Operations Manager, Operations Manager, Senior Office Manager, Executive Assistant, Practice Manager or working within another broad operational role. You are likely to: Take genuine ownership and accountability. Be exceptionally organised and dependable. Create order from complexity. Think ahead rather than simply react. Communicate confidently with people at every level. Build trust and strong working relationships. Exercise sound judgement and challenge constructively. Manage competing priorities without losing attention to detail. Naturally look for better ways of doing things. Enjoy developing and supporting other people. Have the emotional intelligence to handle different personalities and situations. Take pride in completing things properly. Construction experience would be advantageous, but it is not essential. Character, judgement, professionalism, curiosity and potential matter more. Who Will Thrive Here Someone who enjoys responsibility, continual improvement and helping others succeed. Someone who sees a problem and starts thinking about the solution. Someone who can support people while still encouraging accountability. Someone who wants their ideas and contribution to genuinely matter. We don't expect you to arrive knowing everything. Our philosophy is: We do not recruit people because they already know everything. We recruit people because they have the curiosity, humility and determination to continually become better than they were yesterday. What We Offer: £45,000 £55,000, depending on experience. Discretionary performance-related bonus. Company pension and free on-site parking. Direct involvement with the Managing Director and senior leadership team. Genuine autonomy, responsibility and influence. Ongoing learning and professional development. The opportunity to improve the business rather than simply maintain it. Long-term career development as Sees Flooring continues to evolve. Interested If you are looking for more than simply your next job and want an opportunity where your organisation, judgement, ideas and professionalism can genuinely influence the future of a successful business, we would very much like to hear from you. We are not simply looking to fill a vacancy. We are looking for someone who wants to help shape the next chapter of Sees Flooring.
Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Pay Rate: 15.86 per hour ( 22,600 per annum equivalent) Hours: Full-time, 38.75 hours per week (Monday - Friday, 07:30 - 16:-min lunch break) Positions Available: 2 About the Role We are seeking detail-oriented Customer Service Specialists to join the Compactor Customer Service Admin and Supply Chain Support teams. In this role, you will play a vital part in reviewing projects, managing documentation, initiating client invoices, tracking KPI metrics, and collaborating across internal departments to ensure seamless operational and financial workflows. Key Responsibilities Invoicing & Finance Support: Prepare, verify, and raise client prepayment, product, and freight invoices (TBIs) and transfer them to the Finance team. Serve as a primary point of contact for Finance regarding client invoices and billing queries. Ensure 100% accuracy in invoice creation and ensure projects are invoiced within the correct fiscal period. Collect client-specific invoicing requirements and ensure full compliance with customer contracts. Assist Project Managers with quotes (evaluating routes of goods, VAT rules, estimated freight, insurance, and FX rates). Prepare and redact requested records for internal and external audits. Systems & Data Management: Maintain and regularly update delivery dates and accurate records in Salesforce (SFDC) and ERP systems. Collaborate with Finance at month-end to maintain an accurate accruals list for both customers and suppliers. Track and update Key Performance Indicators (KPIs) for customer business reviews. Supply Chain & Compliance: Support Project Management teams with freight estimates, Incoterms, and import/export queries. Adhere strictly to all relevant Standard Operating Procedures (SOPs). Stakeholder Collaboration: Work closely with internal teams including Project Management, Logistics, Finance, Quality Assurance (QA), and Goods-In/Out. Communicate professionally with external clients and couriers as needed. Requirements & Qualifications Education: Degree in Business, Finance, Supply Chain, Logistics (or equivalent relevant commercial experience). Experience: 2-5 years of experience in supply chain or finance (experience within a pharmaceutical environment is preferred). Technical Skills: Strong MS Office skills; prior user experience with ERP systems and Salesforce is highly beneficial. Core Competencies: Excellent written and verbal communication skills in English. Strong multitasking abilities with a high level of attention to detail. Solid coordination, organisational, and negotiation skills. What We Offer Flexible Working: Remote workplace setup. Equipment Provided: Laptop and necessary accessories provided upon start. Overtime: Available as required. How to Apply If you meet the criteria and are ready to contribute to a fast-paced supply chain environment, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 19, 2026
Seasonal
Customer Service Specialist I Location: Horsham (Langhurstwood Rd) - Remote Pay Rate: 15.86 per hour ( 22,600 per annum equivalent) Hours: Full-time, 38.75 hours per week (Monday - Friday, 07:30 - 16:-min lunch break) Positions Available: 2 About the Role We are seeking detail-oriented Customer Service Specialists to join the Compactor Customer Service Admin and Supply Chain Support teams. In this role, you will play a vital part in reviewing projects, managing documentation, initiating client invoices, tracking KPI metrics, and collaborating across internal departments to ensure seamless operational and financial workflows. Key Responsibilities Invoicing & Finance Support: Prepare, verify, and raise client prepayment, product, and freight invoices (TBIs) and transfer them to the Finance team. Serve as a primary point of contact for Finance regarding client invoices and billing queries. Ensure 100% accuracy in invoice creation and ensure projects are invoiced within the correct fiscal period. Collect client-specific invoicing requirements and ensure full compliance with customer contracts. Assist Project Managers with quotes (evaluating routes of goods, VAT rules, estimated freight, insurance, and FX rates). Prepare and redact requested records for internal and external audits. Systems & Data Management: Maintain and regularly update delivery dates and accurate records in Salesforce (SFDC) and ERP systems. Collaborate with Finance at month-end to maintain an accurate accruals list for both customers and suppliers. Track and update Key Performance Indicators (KPIs) for customer business reviews. Supply Chain & Compliance: Support Project Management teams with freight estimates, Incoterms, and import/export queries. Adhere strictly to all relevant Standard Operating Procedures (SOPs). Stakeholder Collaboration: Work closely with internal teams including Project Management, Logistics, Finance, Quality Assurance (QA), and Goods-In/Out. Communicate professionally with external clients and couriers as needed. Requirements & Qualifications Education: Degree in Business, Finance, Supply Chain, Logistics (or equivalent relevant commercial experience). Experience: 2-5 years of experience in supply chain or finance (experience within a pharmaceutical environment is preferred). Technical Skills: Strong MS Office skills; prior user experience with ERP systems and Salesforce is highly beneficial. Core Competencies: Excellent written and verbal communication skills in English. Strong multitasking abilities with a high level of attention to detail. Solid coordination, organisational, and negotiation skills. What We Offer Flexible Working: Remote workplace setup. Equipment Provided: Laptop and necessary accessories provided upon start. Overtime: Available as required. How to Apply If you meet the criteria and are ready to contribute to a fast-paced supply chain environment, apply today! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Title: Resident Liaison Officer Contract Type: 12-month FTC, 35 hours Salary: 33,688 - 37,093 (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Working Location: Delamere site office, with occasional travel to the Winsford site office Persona: Site Based Closing Date: 01/09/2026 Interview Date: TBC NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator. Please click here for the role profile - Communities Coordinator role profile (1).docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Communities Team at L&Q: We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects. The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects. The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences. If this sounds like you, we would love for you to apply! Your impact in the role: Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information. Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery. Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically. Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery. Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process. Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns. Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation. Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately. Occasional work outside of normal working hours may be required for events, evening meetings and project activities. What you'll bring: Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement. Excellent communication skills, with the ability to explain complex information clearly and in plain English. A customer-focused and empathetic approach, particularly when supporting residents through challenging situations. Strong stakeholder management and relationship-building skills. Experience handling complaints and difficult conversations confidently and professionally. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong written communication skills, including the ability to produce professional letters, emails and resident communications. Good IT skills across Microsoft Office and other business systems. A willingness to travel between sites and attend occasional evening or weekend meetings when required. We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Aug 19, 2026
Full time
Title: Resident Liaison Officer Contract Type: 12-month FTC, 35 hours Salary: 33,688 - 37,093 (Regional salary), dependant on experience Reporting Office: Manchester, Trafford Working Location: Delamere site office, with occasional travel to the Winsford site office Persona: Site Based Closing Date: 01/09/2026 Interview Date: TBC NB: For the purpose of this advertisement, this position is being advertised as Resident Liaison Officer. The official L&Q job title for this role is Communities Coordinator. Please click here for the role profile - Communities Coordinator role profile (1).docx Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months. Join our Communities Team at L&Q: We are looking for an engaging, personable and resilient Resident Liaison Officer to join our busy site-based team supporting residents throughout remedial works, redevelopment and regeneration projects. The role will work closely with our Communities Manager, project teams, contractors and stakeholders to ensure residents are well informed, supported and engaged throughout the lifecycle of projects. The role sits within our Property and Investment division and plays a key role in delivering a customer-first approach, ensuring strong communication and positive resident experiences. If this sounds like you, we would love for you to apply! Your impact in the role: Act as the first point of contact for residents on regeneration, redevelopment, remediation and community projects, providing clear, accurate and timely information. Build positive relationships with residents, contractors, project teams and external stakeholders to ensure effective communication and successful project delivery. Support residents throughout project works, including coordinating appointments, responding to enquiries, managing resident communications and handling complaints professionally and empathetically. Identify and support vulnerable residents, adapting communication methods where required and helping ensure individual needs are considered throughout project delivery. Assist with temporary rehousing activities where required, including communicating options, coordinating practical arrangements and supporting residents through the process. Attend resident meetings, consultation events and site-based meetings, helping to build trust, manage expectations and address concerns. Contribute to community engagement initiatives and projects that promote community cohesion, employment opportunities, training initiatives and resident participation. Maintain accurate records, project updates and management information, ensuring risks, issues and resident concerns are identified and escalated appropriately. Occasional work outside of normal working hours may be required for events, evening meetings and project activities. What you'll bring: Previous experience in resident liaison, housing, regeneration, construction, customer service or community engagement. Excellent communication skills, with the ability to explain complex information clearly and in plain English. A customer-focused and empathetic approach, particularly when supporting residents through challenging situations. Strong stakeholder management and relationship-building skills. Experience handling complaints and difficult conversations confidently and professionally. Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment. Strong written communication skills, including the ability to produce professional letters, emails and resident communications. Good IT skills across Microsoft Office and other business systems. A willingness to travel between sites and attend occasional evening or weekend meetings when required. We look forward to reviewing your application and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words. About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed) At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
D365 F&O Finance Lead (Manager) Salary: 60,000 - 70,000 + Benefits Location: UK (Hybrid) Permanent The Opportunity We are seeking an experienced Microsoft D365 Finance Lead to join a growing digital transformation team, supporting clients through large-scale finance transformation programmes. This is an excellent opportunity for a D365 Finance specialist to work with senior finance stakeholders, helping organisations modernise their finance functions through Microsoft Dynamics 365 Finance & Operations. You will combine finance process expertise with deep D365 knowledge to design and deliver innovative solutions that drive business value. The role offers exposure to complex transformation projects, pre-sales activities, solution design, stakeholder engagement, and programme delivery. Key Responsibilities Act as a subject matter expert in one or more core finance process areas, including: Procure-to-Pay (P2P) Order-to-Cash (O2C/I2C) Record-to-Report (R2R) Projects Fixed Asset Accounting Assess finance operations and reporting requirements to recommend optimal D365 Finance solutions. Support clients in developing business cases for finance transformation initiatives. Contribute to pre-sales activities, including solution design, estimation, scoping and proposal development. Lead finance workstreams within Microsoft D365 Finance & Operations implementation programmes. Build strong relationships with stakeholders and become a trusted adviser on finance transformation. Support knowledge sharing, mentoring and capability development within the wider team. Collaborate with cross-functional teams to deliver successful business outcomes. About You You will have strong finance transformation experience combined with hands-on Microsoft Dynamics 365 Finance & Operations expertise. Essential Skills & Experience Proven expertise in one or more finance process areas such as R2R, P2P or O2C. Microsoft Dynamics 365 Finance & Operations Finance certification. Experience delivering full lifecycle D365 Finance & Operations implementations. Strong understanding of ERP implementation methodologies and best practice. Finance qualification or equivalent practical finance experience. Excellent stakeholder management and communication skills. Ability to translate complex business challenges into practical technology solutions. Strong organisational skills and attention to detail. Passion for developing people and supporting high-performing teams. Desirable Skills & Experience Experience with Project Operations and Project Accounting. Consulting or professional services background. Strong workshop facilitation and presentation skills. Ability to communicate complex concepts clearly to both technical and non-technical audiences. Experience managing stakeholders across multiple business functions. Demonstrated leadership and the ability to work independently within a collaborative environment. What's on Offer? Salary of 60,000 - 70,000 Hybrid and flexible working options Exposure to large-scale transformation programmes Opportunity to work with senior finance leaders and decision makers Ongoing professional development and certification support Clear career progression opportunities within a growing practice If you're an experienced Microsoft D365 Finance professional looking to play a key role in finance transformation programmes and drive meaningful change for clients, we'd love to hear from you.
Aug 19, 2026
Full time
D365 F&O Finance Lead (Manager) Salary: 60,000 - 70,000 + Benefits Location: UK (Hybrid) Permanent The Opportunity We are seeking an experienced Microsoft D365 Finance Lead to join a growing digital transformation team, supporting clients through large-scale finance transformation programmes. This is an excellent opportunity for a D365 Finance specialist to work with senior finance stakeholders, helping organisations modernise their finance functions through Microsoft Dynamics 365 Finance & Operations. You will combine finance process expertise with deep D365 knowledge to design and deliver innovative solutions that drive business value. The role offers exposure to complex transformation projects, pre-sales activities, solution design, stakeholder engagement, and programme delivery. Key Responsibilities Act as a subject matter expert in one or more core finance process areas, including: Procure-to-Pay (P2P) Order-to-Cash (O2C/I2C) Record-to-Report (R2R) Projects Fixed Asset Accounting Assess finance operations and reporting requirements to recommend optimal D365 Finance solutions. Support clients in developing business cases for finance transformation initiatives. Contribute to pre-sales activities, including solution design, estimation, scoping and proposal development. Lead finance workstreams within Microsoft D365 Finance & Operations implementation programmes. Build strong relationships with stakeholders and become a trusted adviser on finance transformation. Support knowledge sharing, mentoring and capability development within the wider team. Collaborate with cross-functional teams to deliver successful business outcomes. About You You will have strong finance transformation experience combined with hands-on Microsoft Dynamics 365 Finance & Operations expertise. Essential Skills & Experience Proven expertise in one or more finance process areas such as R2R, P2P or O2C. Microsoft Dynamics 365 Finance & Operations Finance certification. Experience delivering full lifecycle D365 Finance & Operations implementations. Strong understanding of ERP implementation methodologies and best practice. Finance qualification or equivalent practical finance experience. Excellent stakeholder management and communication skills. Ability to translate complex business challenges into practical technology solutions. Strong organisational skills and attention to detail. Passion for developing people and supporting high-performing teams. Desirable Skills & Experience Experience with Project Operations and Project Accounting. Consulting or professional services background. Strong workshop facilitation and presentation skills. Ability to communicate complex concepts clearly to both technical and non-technical audiences. Experience managing stakeholders across multiple business functions. Demonstrated leadership and the ability to work independently within a collaborative environment. What's on Offer? Salary of 60,000 - 70,000 Hybrid and flexible working options Exposure to large-scale transformation programmes Opportunity to work with senior finance leaders and decision makers Ongoing professional development and certification support Clear career progression opportunities within a growing practice If you're an experienced Microsoft D365 Finance professional looking to play a key role in finance transformation programmes and drive meaningful change for clients, we'd love to hear from you.
Oracle EPM Senior Manager Big 4 Salary: 80K - 100K Location: Birmingham Hybrid / Client Site Role Overview: We are working with a leading consultancy looking to hire an Oracle EPM Solution Architect to lead the design and delivery of complex Oracle Cloud EPM transformation programmes. You will act as a trusted advisor to senior clients, owning the EPM solution from initial strategy and design through to successful delivery and go-live. This is a high-impact role where you will lead workshops, shape solution architecture, influence key design decisions and guide delivery teams across complex EPM programmes. It's an opportunity to combine deep EPM expertise with strategic client engagement, solution ownership and leadership across some of the most complex Oracle transformation programmes in the market. What You'll Be Doing: Lead the architecture and design of Oracle Cloud EPM solutions. Own the customer relationship from a solution perspective. Lead discovery, requirements and solution design workshops. Advise senior stakeholders on how Oracle EPM can support their finance transformation objectives. Take ownership of Planning solutions across PBCS / EPBCS, from initial design through to delivery. Bring wider EPM modules into the solution where appropriate, including FCCS, ARCS, EDMCS and PCMCS. Guide functional and technical consultants responsible for configuration and build. Oversee integration, data, governance and wider solution dependencies. Support proposals, bids and pre-sales activity for new EPM programmes. What We're Looking For: Extensive Oracle EPM implementation experience. Strong PBCS / EPBCS and Planning expertise Experience leading EPM solutions or workstreams from initial design through to go-live. Ability to understand both the finance process and the Oracle solution required to support it. FCCS experience would be an advantage. Exposure to the wider Oracle EPM Cloud suite is highly desirable. Strong customer-facing skills and confidence advising senior stakeholders. Experience leading delivery teams rather than solely operating as an individual contributor. Strong consultancy experience Why This Opportunity Stands Out Be Part of a High-Growth Practice - Join one of the most dynamic Oracle teams in the market, known for delivering excellence at scale. Shape Major Programmes - Work on industry-defining projects with FTSE 100 clients and public sector organisations. Stay at the Cutting Edge - Gain exposure to the latest Oracle innovations, tools, and delivery methodologies. Advance Your Career - Enjoy a clearly defined path to leadership, with ongoing support, sponsorship, and training. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 19, 2026
Full time
Oracle EPM Senior Manager Big 4 Salary: 80K - 100K Location: Birmingham Hybrid / Client Site Role Overview: We are working with a leading consultancy looking to hire an Oracle EPM Solution Architect to lead the design and delivery of complex Oracle Cloud EPM transformation programmes. You will act as a trusted advisor to senior clients, owning the EPM solution from initial strategy and design through to successful delivery and go-live. This is a high-impact role where you will lead workshops, shape solution architecture, influence key design decisions and guide delivery teams across complex EPM programmes. It's an opportunity to combine deep EPM expertise with strategic client engagement, solution ownership and leadership across some of the most complex Oracle transformation programmes in the market. What You'll Be Doing: Lead the architecture and design of Oracle Cloud EPM solutions. Own the customer relationship from a solution perspective. Lead discovery, requirements and solution design workshops. Advise senior stakeholders on how Oracle EPM can support their finance transformation objectives. Take ownership of Planning solutions across PBCS / EPBCS, from initial design through to delivery. Bring wider EPM modules into the solution where appropriate, including FCCS, ARCS, EDMCS and PCMCS. Guide functional and technical consultants responsible for configuration and build. Oversee integration, data, governance and wider solution dependencies. Support proposals, bids and pre-sales activity for new EPM programmes. What We're Looking For: Extensive Oracle EPM implementation experience. Strong PBCS / EPBCS and Planning expertise Experience leading EPM solutions or workstreams from initial design through to go-live. Ability to understand both the finance process and the Oracle solution required to support it. FCCS experience would be an advantage. Exposure to the wider Oracle EPM Cloud suite is highly desirable. Strong customer-facing skills and confidence advising senior stakeholders. Experience leading delivery teams rather than solely operating as an individual contributor. Strong consultancy experience Why This Opportunity Stands Out Be Part of a High-Growth Practice - Join one of the most dynamic Oracle teams in the market, known for delivering excellence at scale. Shape Major Programmes - Work on industry-defining projects with FTSE 100 clients and public sector organisations. Stay at the Cutting Edge - Gain exposure to the latest Oracle innovations, tools, and delivery methodologies. Advance Your Career - Enjoy a clearly defined path to leadership, with ongoing support, sponsorship, and training. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
About the Role Contract: 6 months Fixed Term Hybrid 416 per day We are seeking an experienced Automation Application Developer to join our Development team in London. This is an exciting opportunity for a skilled RPA professional to design, develop and support intelligent automation solutions that drive operational efficiency across the organisation. Working closely with Business Analysts, SMEs, Project Managers and development teams, you will play a key role in delivering robust automation solutions using UiPath , C# .NET , and SQL technologies . You will be involved throughout the entire development lifecycle, from solution design and build through to deployment, support and continuous improvement. Key Responsibilities Design, develop, test and deploy end-to-end RPA solutions using UiPath. Collaborate with Business Analysts to analyse and optimise business processes for automation. Produce and maintain Solution Design Documents (SDDs), technical specifications and process documentation. Develop reliable and scalable automation solutions using UiPath REFramework. Build supporting applications and utilities using C# .NET where automation alone does not meet business requirements. Develop SQL scripts and data solutions across SQL Server and Oracle environments. Troubleshoot production issues, perform root cause analysis and implement long-term solutions. Support User Acceptance Testing (UAT), deployment activities and post-production monitoring. Work closely with wider development teams to ensure seamless integration across enterprise platforms. Provide regular progress updates and contribute to continuous improvement initiatives. Support and maintain existing automation processes and environments. What We're Looking For Essential Skills & Experience Extensive hands-on experience with UiPath RPA technologies . Experience working with both UiPath Cloud and standalone environments. Strong knowledge of UiPath Orchestrator, including assets, queues, triggers and deployments. Strong experience developing applications using C# .NET and SQL . Proven ability to design and deliver complex automation solutions. Experience developing unattended robots and enterprise-scale automations. Experience delivering the full automation lifecycle, including design, development, testing and deployment. Knowledge of relational database design and SQL querying. Strong debugging, troubleshooting and problem-solving skills. Excellent communication skills with both technical and non-technical stakeholders. Qualifications Degree-level education or equivalent professional experience. UiPath Advanced Certification (or equivalent UiPath qualifications). Desirable Skills Financial services or banking industry experience. Experience with API automation. Knowledge of Agile delivery methodologies, DevOps practices and Jira. WPF development experience. Exposure to UiPath Automation Cloud and Generative AI capabilities. Personal Attributes Proactive and self-motivated approach. Strong sense of ownership and accountability. Ability to manage multiple priorities and projects simultaneously. Collaborative team player with excellent attention to detail. Commitment to delivering high-quality, reliable solutions. Why Join Us? You'll have the opportunity to work on innovative automation initiatives that directly impact business operations, collaborate with experienced technology professionals, and help shape the future of intelligent automation within a dynamic and evolving environment. If you're passionate about automation, problem solving and building high-quality enterprise solutions, we'd love to hear from you.
Aug 19, 2026
Contractor
About the Role Contract: 6 months Fixed Term Hybrid 416 per day We are seeking an experienced Automation Application Developer to join our Development team in London. This is an exciting opportunity for a skilled RPA professional to design, develop and support intelligent automation solutions that drive operational efficiency across the organisation. Working closely with Business Analysts, SMEs, Project Managers and development teams, you will play a key role in delivering robust automation solutions using UiPath , C# .NET , and SQL technologies . You will be involved throughout the entire development lifecycle, from solution design and build through to deployment, support and continuous improvement. Key Responsibilities Design, develop, test and deploy end-to-end RPA solutions using UiPath. Collaborate with Business Analysts to analyse and optimise business processes for automation. Produce and maintain Solution Design Documents (SDDs), technical specifications and process documentation. Develop reliable and scalable automation solutions using UiPath REFramework. Build supporting applications and utilities using C# .NET where automation alone does not meet business requirements. Develop SQL scripts and data solutions across SQL Server and Oracle environments. Troubleshoot production issues, perform root cause analysis and implement long-term solutions. Support User Acceptance Testing (UAT), deployment activities and post-production monitoring. Work closely with wider development teams to ensure seamless integration across enterprise platforms. Provide regular progress updates and contribute to continuous improvement initiatives. Support and maintain existing automation processes and environments. What We're Looking For Essential Skills & Experience Extensive hands-on experience with UiPath RPA technologies . Experience working with both UiPath Cloud and standalone environments. Strong knowledge of UiPath Orchestrator, including assets, queues, triggers and deployments. Strong experience developing applications using C# .NET and SQL . Proven ability to design and deliver complex automation solutions. Experience developing unattended robots and enterprise-scale automations. Experience delivering the full automation lifecycle, including design, development, testing and deployment. Knowledge of relational database design and SQL querying. Strong debugging, troubleshooting and problem-solving skills. Excellent communication skills with both technical and non-technical stakeholders. Qualifications Degree-level education or equivalent professional experience. UiPath Advanced Certification (or equivalent UiPath qualifications). Desirable Skills Financial services or banking industry experience. Experience with API automation. Knowledge of Agile delivery methodologies, DevOps practices and Jira. WPF development experience. Exposure to UiPath Automation Cloud and Generative AI capabilities. Personal Attributes Proactive and self-motivated approach. Strong sense of ownership and accountability. Ability to manage multiple priorities and projects simultaneously. Collaborative team player with excellent attention to detail. Commitment to delivering high-quality, reliable solutions. Why Join Us? You'll have the opportunity to work on innovative automation initiatives that directly impact business operations, collaborate with experienced technology professionals, and help shape the future of intelligent automation within a dynamic and evolving environment. If you're passionate about automation, problem solving and building high-quality enterprise solutions, we'd love to hear from you.
Joining our Adults' and Children's Services Transformation Team, as a Project Manager or Senior Project Officer, you'll lead or support high-profile transformational programmes and initiatives that improve services and outcomes for our communities. You may be assigned to lead or support any workstream, project, or programme identified as a priority by the directorate or wider organisation. What you'll do: Lead and manage, or support, strategic projects and programmes across the directorate, delivering structured change using recognised project management methodologies. Build and maintain strong stakeholder relationships and ensure effective communication throughout the project lifecycle. Support workstream leads and maintain robust project controls, including RAID logs, resource tracking, and cost monitoring. Prepare and lead, or support with, project boards and team meetings, producing high-quality reports and presentations to communicate progress and outcomes. Develop and oversee implementation plans, including PID reviews and performance modelling. Collaborate with other project teams to identify dependencies, share resources, and drive efficiencies. What we're looking for: For the Project Manager role, a project professional who has: Strong understanding of change management, service design, and process improvement. Proven project or programme delivery experience working in complex environments and managing diverse stakeholders. The ability to lead change and help people adapt to new ways of working. Excellent communication and presentation skills. Strong leadership, analytical, and digital skills. A positive, self-motivated attitude and commitment to organisational values. A professional qualification in business or project management, or equivalent experience. For the Senior Project Officer role: Strong organisational and communication skills. T The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in supporting project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in Adults' Health and Care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Change and Transformation Manager; Business Transformation Manager; Project Delivery Manager; Strategic Projects Manager; Project Portfolio Manager; Senior Project Manager; Programme Implementation Manager; Transformation Officer; Strategic Projects Officer; Service Improvement Lead; Service Improvement Officer; Project Delivery Specialist; Adult Services Transformation Officer; Transformation Programme Officer.
Aug 19, 2026
Full time
Joining our Adults' and Children's Services Transformation Team, as a Project Manager or Senior Project Officer, you'll lead or support high-profile transformational programmes and initiatives that improve services and outcomes for our communities. You may be assigned to lead or support any workstream, project, or programme identified as a priority by the directorate or wider organisation. What you'll do: Lead and manage, or support, strategic projects and programmes across the directorate, delivering structured change using recognised project management methodologies. Build and maintain strong stakeholder relationships and ensure effective communication throughout the project lifecycle. Support workstream leads and maintain robust project controls, including RAID logs, resource tracking, and cost monitoring. Prepare and lead, or support with, project boards and team meetings, producing high-quality reports and presentations to communicate progress and outcomes. Develop and oversee implementation plans, including PID reviews and performance modelling. Collaborate with other project teams to identify dependencies, share resources, and drive efficiencies. What we're looking for: For the Project Manager role, a project professional who has: Strong understanding of change management, service design, and process improvement. Proven project or programme delivery experience working in complex environments and managing diverse stakeholders. The ability to lead change and help people adapt to new ways of working. Excellent communication and presentation skills. Strong leadership, analytical, and digital skills. A positive, self-motivated attitude and commitment to organisational values. A professional qualification in business or project management, or equivalent experience. For the Senior Project Officer role: Strong organisational and communication skills. T The ability to work collaboratively with a wide range of stakeholders. A pro-active, solution-focused mindset with a passion for improving public services. Experience in supporting project or programme delivery, ideally within health, care, or public sector settings. Why join us: Be part of a supportive and forward-thinking team committed to making a positive impact. Contribute to some of the most exciting and meaningful work in Adults' Health and Care. Enjoy flexible working arrangements that support work-life balance. Benefit from supportive development opportunities that enhance your skills and knowledge and support your career progression. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Change and Transformation Manager; Business Transformation Manager; Project Delivery Manager; Strategic Projects Manager; Project Portfolio Manager; Senior Project Manager; Programme Implementation Manager; Transformation Officer; Strategic Projects Officer; Service Improvement Lead; Service Improvement Officer; Project Delivery Specialist; Adult Services Transformation Officer; Transformation Programme Officer.
Caledonian Recruitment Group Ltd
Bulwell, Nottinghamshire
We are looking for a excel database specialist who can support on a short term project focusing on developing standard project/commercial documentation tools. The successful candidate will create robust Excel-based databases, templates, and automated workflows that allow information to be maintained in a single master file and automatically populate multiple linked documents. The role will involve designing and building intelligent spreadsheets and databases for project execution documents such as Bills of Materials (BOMs), Packing Lists, Commercial Invoices, Product Data Registers (PDRs), Vendor Data Registers (VDRs), document trackers, and similar project deliverables. The objective is to eliminate duplicate data entry, improve accuracy, and reduce administrative effort through automation and standardisation. Key Responsibilities Design and develop advanced Excel-based databases and management tools. Create master data files that automatically update linked project documents and reports. Develop automated templates for: Bills of Materials (BOMs) Packing Lists Commercial Invoices Product Data Registers (PDRs) Vendor Data Registers (VDRs) Document Registers Project Tracking Logs Other project and commercial documentation Build formulas, data relationships, lookups, validation rules, dashboards, and reporting tools. Implement automation using advanced Excel functionality, including: Power Query Power Pivot VBA Macros (where appropriate) Dynamic Arrays Advanced Formulas and Data Linking Simplify and standardise document generation processes across multiple project teams. Create user-friendly interfaces and instructions for end users. Work with Project Managers, Engineering, Procurement, Logistics and Commercial teams to understand requirements and convert them into efficient Excel-based solutions. Test and validate all tools to ensure data accuracy and reliability. Provide knowledge transfer and user training before project completion.
Aug 19, 2026
Seasonal
We are looking for a excel database specialist who can support on a short term project focusing on developing standard project/commercial documentation tools. The successful candidate will create robust Excel-based databases, templates, and automated workflows that allow information to be maintained in a single master file and automatically populate multiple linked documents. The role will involve designing and building intelligent spreadsheets and databases for project execution documents such as Bills of Materials (BOMs), Packing Lists, Commercial Invoices, Product Data Registers (PDRs), Vendor Data Registers (VDRs), document trackers, and similar project deliverables. The objective is to eliminate duplicate data entry, improve accuracy, and reduce administrative effort through automation and standardisation. Key Responsibilities Design and develop advanced Excel-based databases and management tools. Create master data files that automatically update linked project documents and reports. Develop automated templates for: Bills of Materials (BOMs) Packing Lists Commercial Invoices Product Data Registers (PDRs) Vendor Data Registers (VDRs) Document Registers Project Tracking Logs Other project and commercial documentation Build formulas, data relationships, lookups, validation rules, dashboards, and reporting tools. Implement automation using advanced Excel functionality, including: Power Query Power Pivot VBA Macros (where appropriate) Dynamic Arrays Advanced Formulas and Data Linking Simplify and standardise document generation processes across multiple project teams. Create user-friendly interfaces and instructions for end users. Work with Project Managers, Engineering, Procurement, Logistics and Commercial teams to understand requirements and convert them into efficient Excel-based solutions. Test and validate all tools to ensure data accuracy and reliability. Provide knowledge transfer and user training before project completion.
Projects & Business Improvement Manager £52,000 - £58,000 per annum dependant on relevant skills and experience. Location - Hybrid working split between the Foundation's office in London and home. We are the Football Foundation - the Premier League, the FA and government's charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. This is a key organisation-wide role supporting the delivery of the Foundation's strategic projects, business improvement initiatives, governance programmes and ESG Roadmap. Acting as a trusted internal partner, you will build strong relationships across the Foundation to understand priorities, identify opportunities for improvement, and provide support where it will have the greatest impact. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. We're incredibly proud of the difference we've made to grassroots sport up and down the country since we started our journey, but we're not slowing down any time soon. What are we looking for? We're looking for an experienced project and business improvement professional with a proven ability to lead complex projects, engage stakeholders and successfully deliver organisational change. You will have strong project management, analytical and influencing skills, with the ability to balance competing priorities, develop robust business cases and provide clear, evidence-based recommendations to senior decision-makers. Working across a varied portfolio of initiatives, you will apply sound judgement and a pragmatic approach to provide the right level of challenge, coordination and project leadership. You will be adaptable, proactive and comfortable operating in a dynamic environment. A recognised project management qualification, such as PRINCE2 or APM PMQ, is desirable but not essential. For full details of the role and requirements, please download our recruitment pack below. What can we offer you? The salary for this role is £52,000 - £58,000 per annum dependant on relevant skills and experience. You will initially be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley. We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. Equality and Diversity Commitment The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at The closing date for applications is: Tuesday, 01/09/2026 at midnight. Virtual interviews will be held 7 & 8 September, with in-person interviews held 14 September at Wembley Stadium. Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful. Please note that you must be eligible to work in the UK to apply.
Aug 19, 2026
Full time
Projects & Business Improvement Manager £52,000 - £58,000 per annum dependant on relevant skills and experience. Location - Hybrid working split between the Foundation's office in London and home. We are the Football Foundation - the Premier League, the FA and government's charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most. This is a key organisation-wide role supporting the delivery of the Foundation's strategic projects, business improvement initiatives, governance programmes and ESG Roadmap. Acting as a trusted internal partner, you will build strong relationships across the Foundation to understand priorities, identify opportunities for improvement, and provide support where it will have the greatest impact. About the Football Foundation Over the last 25 years, the Foundation has awarded more than 75,000 grants worth more than £1.3 billion to deliver the grassroots facilities that every community across the country needs and deserves. As the biggest sport charity in the country, we're a unique partnership between key football partners with a shared goal - ensuring every community in England has a great place to play. We're incredibly proud of the difference we've made to grassroots sport up and down the country since we started our journey, but we're not slowing down any time soon. What are we looking for? We're looking for an experienced project and business improvement professional with a proven ability to lead complex projects, engage stakeholders and successfully deliver organisational change. You will have strong project management, analytical and influencing skills, with the ability to balance competing priorities, develop robust business cases and provide clear, evidence-based recommendations to senior decision-makers. Working across a varied portfolio of initiatives, you will apply sound judgement and a pragmatic approach to provide the right level of challenge, coordination and project leadership. You will be adaptable, proactive and comfortable operating in a dynamic environment. A recognised project management qualification, such as PRINCE2 or APM PMQ, is desirable but not essential. For full details of the role and requirements, please download our recruitment pack below. What can we offer you? The salary for this role is £52,000 - £58,000 per annum dependant on relevant skills and experience. You will initially be entitled to 25 days annual leave plus bank holidays. The Foundation also offer a generous pension scheme (8% employer contribution), free healthcare provision, a monthly gym subsidy, death in service benefit free match tickets and access to selected events at Wembley. We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that. Equality and Diversity Commitment The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community. Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at The closing date for applications is: Tuesday, 01/09/2026 at midnight. Virtual interviews will be held 7 & 8 September, with in-person interviews held 14 September at Wembley Stadium. Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful. Please note that you must be eligible to work in the UK to apply.
Finance Manager- Maidstone- Kent- 45k- Full Time Office Based. Location: Maidstone, Kent Salary: 45,000 per annum Job Type: Full-time, Permanent Working Arrangement: Fully office-based My client, a leading facilities management company, are recruiting for an experienced and proactive Finance Manager to join their highly valued team based in Maidstone, Kent. Working with large commercial clients across planned, reactive and project works, my client provides a single point of contact for a wide range of facilities and maintenance requirements. This is an excellent opportunity for an experienced Finance Manager with a strong background in management accounting to join a growing business and play a key role in the ongoing development of the finance function. The successful candidate will work closely with the Group Finance Director, supporting the delivery of the company's financial operations, reporting and strategic objectives. You will also take responsibility for the day-to-day management of the finance team, acting as a link between the finance department and senior management. Key responsibilities Support the Group Finance Director with the overall financial management and reporting of the business. Prepare accurate monthly financial reports and management information for senior management and monthly Board meetings. Assist with month-end and year-end accounts, ensuring reporting deadlines are consistently achieved. Oversee the day-to-day financial operations, ensuring transactions and financial records are accurate and up to date. Oversee and assist with accounts payable, accounts receivable and expense processing. Oversee daily financial reporting and banking activities. Manage VAT reconciliations and ensure financial records are maintained accurately. Ensure the business meets all reporting requirements for its funding partner. Liaise directly with the funding partner, resolving any queries, reconciliations or disputes that may arise. Assist with quarterly and annual audits, working closely with external auditors and ensuring robust financial records are maintained. Manage, supervise and support the finance team, including allocating workloads, setting performance expectations, training and mentoring. Act as a key link between the finance team and senior management, ensuring effective communication across the business. Monitor the team's workload and ensure key financial deadlines and reporting requirements are met. Support the Group Finance Director with financial analysis and information to assist with strategic business decisions. Identify opportunities to improve financial processes, systems and efficiencies. Provide guidance and support to the wider finance team on financial and operational matters. Undertake any other duties required to support the Group Finance Director and the effective operation of the finance function. About you The successful candidate will have previous experience in a Finance Manager, Management Accountant or similar role and will be comfortable taking ownership of day-to-day financial operations whilst supporting senior management. You will ideally have: Previous experience managing or supervising a finance team. A strong background in management accounting. Experience with month-end and year-end accounts. Good understanding of financial reporting and compliance. Experience with accounts payable, accounts receivable and expenses. Strong attention to detail and an accurate, methodical approach. Excellent organisational and time management skills. The ability to prioritise workloads and consistently meet deadlines. Strong communication skills with the confidence to liaise with people at all levels. The ability to delegate effectively and manage a busy workload. The ability to deal confidently with challenging situations and resolve issues effectively. A professional and competent approach to work. Desirable experience AAT or other relevant accounting qualification. Experience with Invoice Discounting. Experience using FM or maintenance operating systems such as Simpro or Job Logic. Strong Excel skills. Experience using Xero. What my client offers Salary of 45,000 per annum. Full-time, permanent position. Fully office-based role in Maidstone, Kent. Opportunity to join a growing facilities management business. Key role working closely with the Group Finance Director. Opportunity to play a key part in the development and improvement of the finance function. Professional and supportive working environment. If you are interested in this position please email your CV to (url removed).
Aug 19, 2026
Full time
Finance Manager- Maidstone- Kent- 45k- Full Time Office Based. Location: Maidstone, Kent Salary: 45,000 per annum Job Type: Full-time, Permanent Working Arrangement: Fully office-based My client, a leading facilities management company, are recruiting for an experienced and proactive Finance Manager to join their highly valued team based in Maidstone, Kent. Working with large commercial clients across planned, reactive and project works, my client provides a single point of contact for a wide range of facilities and maintenance requirements. This is an excellent opportunity for an experienced Finance Manager with a strong background in management accounting to join a growing business and play a key role in the ongoing development of the finance function. The successful candidate will work closely with the Group Finance Director, supporting the delivery of the company's financial operations, reporting and strategic objectives. You will also take responsibility for the day-to-day management of the finance team, acting as a link between the finance department and senior management. Key responsibilities Support the Group Finance Director with the overall financial management and reporting of the business. Prepare accurate monthly financial reports and management information for senior management and monthly Board meetings. Assist with month-end and year-end accounts, ensuring reporting deadlines are consistently achieved. Oversee the day-to-day financial operations, ensuring transactions and financial records are accurate and up to date. Oversee and assist with accounts payable, accounts receivable and expense processing. Oversee daily financial reporting and banking activities. Manage VAT reconciliations and ensure financial records are maintained accurately. Ensure the business meets all reporting requirements for its funding partner. Liaise directly with the funding partner, resolving any queries, reconciliations or disputes that may arise. Assist with quarterly and annual audits, working closely with external auditors and ensuring robust financial records are maintained. Manage, supervise and support the finance team, including allocating workloads, setting performance expectations, training and mentoring. Act as a key link between the finance team and senior management, ensuring effective communication across the business. Monitor the team's workload and ensure key financial deadlines and reporting requirements are met. Support the Group Finance Director with financial analysis and information to assist with strategic business decisions. Identify opportunities to improve financial processes, systems and efficiencies. Provide guidance and support to the wider finance team on financial and operational matters. Undertake any other duties required to support the Group Finance Director and the effective operation of the finance function. About you The successful candidate will have previous experience in a Finance Manager, Management Accountant or similar role and will be comfortable taking ownership of day-to-day financial operations whilst supporting senior management. You will ideally have: Previous experience managing or supervising a finance team. A strong background in management accounting. Experience with month-end and year-end accounts. Good understanding of financial reporting and compliance. Experience with accounts payable, accounts receivable and expenses. Strong attention to detail and an accurate, methodical approach. Excellent organisational and time management skills. The ability to prioritise workloads and consistently meet deadlines. Strong communication skills with the confidence to liaise with people at all levels. The ability to delegate effectively and manage a busy workload. The ability to deal confidently with challenging situations and resolve issues effectively. A professional and competent approach to work. Desirable experience AAT or other relevant accounting qualification. Experience with Invoice Discounting. Experience using FM or maintenance operating systems such as Simpro or Job Logic. Strong Excel skills. Experience using Xero. What my client offers Salary of 45,000 per annum. Full-time, permanent position. Fully office-based role in Maidstone, Kent. Opportunity to join a growing facilities management business. Key role working closely with the Group Finance Director. Opportunity to play a key part in the development and improvement of the finance function. Professional and supportive working environment. If you are interested in this position please email your CV to (url removed).
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Aug 19, 2026
Full time
AAT Accounts Technician. Axminster. 30,000- 34,000. My client is an Accountancy Practice and Real Living Wage Employer, with over 290 team members based across Devon and Somerset. We're looking for an AAT Accounts Technician to join our Axminster office on a permanent basis. AAT qualified or QBE, would suit an experienced bookkeeper, my client might consider ACA/ACCA PQ which would have wiggle room on the salary depending on how far candidates are into their studies. Work is mainly VAT returns, bookkeeping, simple accounts This is a great opportunity to develop your career within a friendly and supportive team, working with a wide variety of clients and gaining experience across all aspects of general practice. My client know our people are our greatest strength. When you join us, you'll be part of a welcoming, down-to-earth team where your contribution really matters. You'll enjoy: A friendly and supportive working environment. Varied and meaningful work that helps you develop your skills. A genuine focus on wellbeing and work/life balance. The opportunity to grow your career within an established and respected firm. Main Duties: In this role, you'll enjoy a varied workload and play an important part in supporting our clients and wider team. Your responsibilities will include: Preparing and completing quarterly VAT returns. Preparing financial statements for limited companies, partnerships, and sole traders. Providing bookkeeping services across a range of clients. Preparing personal and corporate tax computations and returns. Filing documents with Companies House and HMRC on behalf of clients. Ensuring accounting records are accurate, well maintained, and up to date. Providing general administrative support to Partners, Managers, and the office when needed. Supporting the Partners with client communications. Undertaking assignments both in the office and occasionally at client premises. Working in line with internal policies, ethical standards, and regulatory requirements. This list summarises the main duties of the role but is not exhaustive - you may be asked to support with additional tasks and projects at a similar level as required. Attributes, Skills, Experience and Qualifications: We're looking for someone who is organised, proactive, and enjoys working in a team environment. Ideally, you'll have: AAT qualification or qualified by experience. Experience in an accountancy practice environment is essential. Strong analytical, numerical, and problem-solving skills. A positive, friendly, and approachable manner. Confidence in communicating with clients and colleagues. Resilience, flexibility, and the ability to manage multiple tasks. An organised and conscientious approach, with excellent attention to detail. Initiative and the ability to prioritise your workload to meet deadlines. A professional and team-oriented mindset. Good working knowledge of Word, Excel, Xero and QuickBooks. Experience of delivering great customer service in an office environment. Excellent written and verbal communication skills. The ability to learn new systems and IT tools quickly. Terms / Benefits: Ideally 36.25 hours / 5 days per week however part time hours / days can also be considered. Hybrid and flexible working arrangements can be considered. Annual salary review. 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service. Opportunity to carry over 1 week's holiday into the following year. Death in service 3 x annual salary. Access to Westfield Rewards and Health scheme. 24-hour external Employee Assistance Programme helpline. Flexible benefits including Buy and Sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance. Introducing clients and staff commission schemes. Pension 3% rising to 4% (but matched up to 6%) after 4 years' service. Enhanced Maternity and Paternity pay after one years' service. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Salary: Generous package up to £100,000 DOE Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 19, 2026
Full time
Salary: Generous package up to £100,000 DOE Hours: 40 hours per week, Monday to Friday with hybrid working Location: Bolton, with travel around the local area When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. As a Senior Contract Manager, you will oversee decommissioning projects from start to finish across all business sectors, ensuring delivery on time and within budget, whilst acting as the internal expert for clients, stakeholders, and the HSE, and supporting the sales team with technical input on tender responses. What we can offer you: 25 days annual leave plus bank holidays Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Manage multiple decommissioning projects end-to-end, overseeing budgets, programmes, and quality, whilst producing all required project documentation and ensuring contractual cover is in place for any changes. Develop and implement all SHEQ requirements, maintain the risk register, and ensure all site personnel and subcontractors are trained and compliant with statutory and contractual obligations. Act as the key point of contact for clients, engineers, local authorities, and the HSE, providing regular progress reports and managing community relations. Support external accreditation audits (ISO9001, 14001, 45001, NFDC etc.), maintain integrated management systems, and provide expert advice on decommissioning techniques and best practice. Build and maintain strong customer relationships, drive innovation and efficiencies, and manage operations to deliver profitable, high-quality service in line with Veolia's minimum requirements. What we're looking for: Strong leadership and people management skills. Excellent communication, negotiation, and influencing skills Proven experience in the decommissioning or demolition industry. Relevant qualifications including CCDO Black Card Level 6 or above, Asbestos Management, and CDM Temporary Works Coordinator. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Role: Quality Assurance Manager Location: Milton Keynes (Hybrid typically, 1-2 days a week on-site) Salary: 50,000 - 60,000 depending on experience Due to continued growth and the success of a market-leading AI-powered platform used across central government, our client is seeking an experienced Software QA Manager to play a critical role in ensuring the quality, reliability and compliance of software products and services. This is a hands-on software quality assurance position, working closely with software engineering, data science, project management and technical leadership teams. You will be responsible for driving quality assurance activities across the full software development lifecycle, ensuring robust testing practices, quality standards and continuous improvement initiatives are embedded into delivery. As the lead for software quality, you will act as the primary point of contact for QA-related matters across multiple concurrent projects, supporting the delivery of innovative solutions used by major UK Government departments. You will collaborate with development teams to define testing strategies, improve QA processes, oversee defect management and ensure solutions meet both customer and regulatory requirements. The successful candidate will contribute to product and design reviews, support independent testing activities, analyse quality metrics, facilitate root cause investigations and help drive a culture of quality across the organisation. You will also work closely with stakeholders to ensure software solutions align with ISO standards, security requirements and best practice software engineering principles. Key Responsibilities Lead and manage software quality assurance activities across multiple projects and releases. Develop, implement and continuously improve QA processes, standards and testing methodologies. Work closely with Software Engineering, Data Science and Project teams to ensure quality is embedded throughout the SDLC. Define and oversee test strategies, test plans, defect management and release quality controls. Act as the primary escalation point for software quality issues and ensure timely resolution. Lead root cause analysis and corrective action activities to address recurring defects and quality concerns. Participate in requirement, design and technical reviews to identify risks and quality improvements early. Review and approve software quality and technical documentation. Monitor QA metrics and provide reporting, insights and recommendations to improve product quality. Support independent testing and act as a witness during formal testing activities where required. Contribute to continuous improvement initiatives, promoting a strong quality-first culture. Support customer engagements, audits and compliance activities relating to quality, security and software delivery standards. Skills and Experience Required Essential Skills & Experience Minimum 5 years' experience in a Software Quality Assurance Manager, QA Lead or Senior Software QA role within a software development environment. Strong understanding of the Software Development Lifecycle (SDLC), including both Agile and Waterfall methodologies. Experience developing and implementing software QA frameworks, processes and testing standards. Proven experience managing software quality across multiple concurrent projects. Strong understanding of software testing methodologies, defect management and quality metrics. Experience working with development lifecycle tools such as Jira, GitLab or equivalent platforms. Experience conducting root cause analysis and driving corrective and preventative actions. Ability to review technical documentation and provide quality-focused recommendations. Excellent stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences. Strong problem-solving, organisational and decision-making capabilities. Degree in Computer Science, Software Engineering, Software Quality or a related discipline, or equivalent commercial experience. Currently hold SC Clearance or be eligible and willing to obtain SC Clearance. Desirable Skills & Experience Experience working within highly regulated, government, defence or public sector environments. Knowledge of quality and compliance frameworks including ISO 9001, ISO 20000 and ISO 27001. Experience supporting software audits, accreditation or certification activities. Exposure to AI, machine learning, data analytics or data-driven software products. Familiarity with DevOps and continuous integration/continuous deployment (CI/CD) practices. Personal Attributes Passionate about software quality and continuous improvement. Able to manage competing priorities while maintaining exceptional attention to detail. Collaborative and proactive approach to problem solving. Confident engaging with stakeholders at all levels. Strong leadership skills with the ability to influence teams and drive quality best practice. Committed to delivering high-quality outcomes in fast-paced and evolving environments. Please note: Candidates must be eligible for UK Security Clearance (SC) and be willing to undergo the clearance process if not already cleared. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 19, 2026
Full time
Role: Quality Assurance Manager Location: Milton Keynes (Hybrid typically, 1-2 days a week on-site) Salary: 50,000 - 60,000 depending on experience Due to continued growth and the success of a market-leading AI-powered platform used across central government, our client is seeking an experienced Software QA Manager to play a critical role in ensuring the quality, reliability and compliance of software products and services. This is a hands-on software quality assurance position, working closely with software engineering, data science, project management and technical leadership teams. You will be responsible for driving quality assurance activities across the full software development lifecycle, ensuring robust testing practices, quality standards and continuous improvement initiatives are embedded into delivery. As the lead for software quality, you will act as the primary point of contact for QA-related matters across multiple concurrent projects, supporting the delivery of innovative solutions used by major UK Government departments. You will collaborate with development teams to define testing strategies, improve QA processes, oversee defect management and ensure solutions meet both customer and regulatory requirements. The successful candidate will contribute to product and design reviews, support independent testing activities, analyse quality metrics, facilitate root cause investigations and help drive a culture of quality across the organisation. You will also work closely with stakeholders to ensure software solutions align with ISO standards, security requirements and best practice software engineering principles. Key Responsibilities Lead and manage software quality assurance activities across multiple projects and releases. Develop, implement and continuously improve QA processes, standards and testing methodologies. Work closely with Software Engineering, Data Science and Project teams to ensure quality is embedded throughout the SDLC. Define and oversee test strategies, test plans, defect management and release quality controls. Act as the primary escalation point for software quality issues and ensure timely resolution. Lead root cause analysis and corrective action activities to address recurring defects and quality concerns. Participate in requirement, design and technical reviews to identify risks and quality improvements early. Review and approve software quality and technical documentation. Monitor QA metrics and provide reporting, insights and recommendations to improve product quality. Support independent testing and act as a witness during formal testing activities where required. Contribute to continuous improvement initiatives, promoting a strong quality-first culture. Support customer engagements, audits and compliance activities relating to quality, security and software delivery standards. Skills and Experience Required Essential Skills & Experience Minimum 5 years' experience in a Software Quality Assurance Manager, QA Lead or Senior Software QA role within a software development environment. Strong understanding of the Software Development Lifecycle (SDLC), including both Agile and Waterfall methodologies. Experience developing and implementing software QA frameworks, processes and testing standards. Proven experience managing software quality across multiple concurrent projects. Strong understanding of software testing methodologies, defect management and quality metrics. Experience working with development lifecycle tools such as Jira, GitLab or equivalent platforms. Experience conducting root cause analysis and driving corrective and preventative actions. Ability to review technical documentation and provide quality-focused recommendations. Excellent stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences. Strong problem-solving, organisational and decision-making capabilities. Degree in Computer Science, Software Engineering, Software Quality or a related discipline, or equivalent commercial experience. Currently hold SC Clearance or be eligible and willing to obtain SC Clearance. Desirable Skills & Experience Experience working within highly regulated, government, defence or public sector environments. Knowledge of quality and compliance frameworks including ISO 9001, ISO 20000 and ISO 27001. Experience supporting software audits, accreditation or certification activities. Exposure to AI, machine learning, data analytics or data-driven software products. Familiarity with DevOps and continuous integration/continuous deployment (CI/CD) practices. Personal Attributes Passionate about software quality and continuous improvement. Able to manage competing priorities while maintaining exceptional attention to detail. Collaborative and proactive approach to problem solving. Confident engaging with stakeholders at all levels. Strong leadership skills with the ability to influence teams and drive quality best practice. Committed to delivering high-quality outcomes in fast-paced and evolving environments. Please note: Candidates must be eligible for UK Security Clearance (SC) and be willing to undergo the clearance process if not already cleared. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids The Role Regen Solutions is currently working with one of the sector's fastest-growing maintenance contractors in their search for a high-performing Operations Director . Driven by recent framework wins and rapid regional expansion, they are scaling their senior leadership team. They are seeking an experienced Operations Director to take full operational and commercial responsibility for 30m- 50m worth of social housing repairs and maintenance contracts . All contracts will be based across the Southeast , focusing primarily on responsive repairs, emergency maintenance, and void property refurbishments, damp & mould / disrepair for local authority and housing association clients. Reporting directly to the Managing Director and working alongside the Commercial Director, you will lead a large operational framework including Operations Managers, Contract Managers, Supervisors, and direct labour/subcontractor workforces. Key Responsibilities & Requirements Contract Delivery: Strategic leadership across day-to-day responsive repairs, voids, and minor works contracts, ensuring KPIs, SLAs, and customer satisfaction targets are consistently hit. Commercial Acumen: Full P&L responsibility, overseeing cash flow, cost management, and operational profitability alongside the commercial team. Client Relationships: Act as the key executive contact for housing associations and local authority clients, building long-term partnerships and managing framework performance. Safety & Quality: Drive a zero-harm, work-safe culture and maintain high standards of Health & Safety, compliance, and quality across all contracts. Leadership & Team Management: Direct and mentor a multi-tiered operational team, fostering a high-performance, collaborative culture. Planning & Reporting: Produce and present detailed progress and performance reports to the Board and client stakeholders. Technical Proficiency: Strong IT skills (MS Office, MS Project) with the ability to review operational schedules, programs, and resource planning. Candidate Profile Proven experience operating at a senior operational level within the social housing responsive repairs / voids sector. Demonstrable track record of managing multi-site contracts valued at 30m+. Exceptional leadership, communication, and client-facing skills. A flexible, proactive "can-do" attitude with a commitment to team success. Summary Title: Operations Director Location: Southeast / London Salary: Up to 130,000 + Package Sector: Social Housing Repairs & Maintenance This is an exceptional opportunity to join one of the sector's fastest-growing contractors and play a pivotal role in shaping their operational delivery across the Southeast. Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids
Aug 19, 2026
Full time
Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids The Role Regen Solutions is currently working with one of the sector's fastest-growing maintenance contractors in their search for a high-performing Operations Director . Driven by recent framework wins and rapid regional expansion, they are scaling their senior leadership team. They are seeking an experienced Operations Director to take full operational and commercial responsibility for 30m- 50m worth of social housing repairs and maintenance contracts . All contracts will be based across the Southeast , focusing primarily on responsive repairs, emergency maintenance, and void property refurbishments, damp & mould / disrepair for local authority and housing association clients. Reporting directly to the Managing Director and working alongside the Commercial Director, you will lead a large operational framework including Operations Managers, Contract Managers, Supervisors, and direct labour/subcontractor workforces. Key Responsibilities & Requirements Contract Delivery: Strategic leadership across day-to-day responsive repairs, voids, and minor works contracts, ensuring KPIs, SLAs, and customer satisfaction targets are consistently hit. Commercial Acumen: Full P&L responsibility, overseeing cash flow, cost management, and operational profitability alongside the commercial team. Client Relationships: Act as the key executive contact for housing associations and local authority clients, building long-term partnerships and managing framework performance. Safety & Quality: Drive a zero-harm, work-safe culture and maintain high standards of Health & Safety, compliance, and quality across all contracts. Leadership & Team Management: Direct and mentor a multi-tiered operational team, fostering a high-performance, collaborative culture. Planning & Reporting: Produce and present detailed progress and performance reports to the Board and client stakeholders. Technical Proficiency: Strong IT skills (MS Office, MS Project) with the ability to review operational schedules, programs, and resource planning. Candidate Profile Proven experience operating at a senior operational level within the social housing responsive repairs / voids sector. Demonstrable track record of managing multi-site contracts valued at 30m+. Exceptional leadership, communication, and client-facing skills. A flexible, proactive "can-do" attitude with a commitment to team success. Summary Title: Operations Director Location: Southeast / London Salary: Up to 130,000 + Package Sector: Social Housing Repairs & Maintenance This is an exceptional opportunity to join one of the sector's fastest-growing contractors and play a pivotal role in shaping their operational delivery across the Southeast. Operations Director Location: London & Southeast Salary: Up to 130,000 + Car / Travel Allowance Company: Tier 1 Maintenance Contractor Sector: Social Housing - Responsive Repairs & Voids
Bennett and Game Recruitment LTD
Wigginton, Staffordshire
Job Title: Practice Manager/Assistant Manager Location: Tamworth Package: Paying up to 65k, flexible hours (full time or part time), 28 days holiday, holiday & pension, and more Working Hours: Full time or Part Time. Standard hours are Monday-Friday 9am-5pm An exciting opportunity has arisen for a Practice Manager to join a reputable, growing Accountancy Practice, in Tamworth. This practice has established an excellent reputation across the West Midlands, and pride themselves on the tailored services and relationships that they have established with clients. With some exciting future growth plans, this is a great time to join! You will be working closely alongside the practices director playing a crucial role within the practice. This includes ensuring smooth day-to-day operations, supervise a dedicated team, help retain clients by providing an excellent service, and assisting in business growth and development. Practice Manager Job Responsibilities Manage the day-to-day operations of the practice, ensuring smooth workflows and timely client delivery Act as the Director's right-hand support across operational, strategic, and client matters Oversee staff coordination, performance, and team development Maintain strong client relationships and deliver exceptional client service Monitor deadlines, compliance requirements, and practice procedures Improve internal systems, processes, and overall practice efficiency Support billing, fee collection, and profitability tracking Take ownership of projects and help drive the continued growth of the practice Practice Manager Job Requirements ACCA or ACA qualifications are advantageous, but QBE can also be considered Minimum of 10 years experience within Accountancy Practice Experience operating at Management level within practice. Providing hands on support to a team of staff, and managing a portfolio of clients Able to commute to Tamworth Excellent communication, organisational, and interpersonal skills Should have a hard-working and approachable attitude, someone who is confident managing client relationships, and has a proactive approach Practice Manager Salary & Benefits Salary dependant on experience. Ranging from (phone number removed) Full time or part time hours. Long term sub contractors can also be considered 28 days holiday, including bank holidays, plus 3 days Christmas Shutdown Standard workplace pension and sick pay On-site parking Excellent workplace culture, in modernised office Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 19, 2026
Full time
Job Title: Practice Manager/Assistant Manager Location: Tamworth Package: Paying up to 65k, flexible hours (full time or part time), 28 days holiday, holiday & pension, and more Working Hours: Full time or Part Time. Standard hours are Monday-Friday 9am-5pm An exciting opportunity has arisen for a Practice Manager to join a reputable, growing Accountancy Practice, in Tamworth. This practice has established an excellent reputation across the West Midlands, and pride themselves on the tailored services and relationships that they have established with clients. With some exciting future growth plans, this is a great time to join! You will be working closely alongside the practices director playing a crucial role within the practice. This includes ensuring smooth day-to-day operations, supervise a dedicated team, help retain clients by providing an excellent service, and assisting in business growth and development. Practice Manager Job Responsibilities Manage the day-to-day operations of the practice, ensuring smooth workflows and timely client delivery Act as the Director's right-hand support across operational, strategic, and client matters Oversee staff coordination, performance, and team development Maintain strong client relationships and deliver exceptional client service Monitor deadlines, compliance requirements, and practice procedures Improve internal systems, processes, and overall practice efficiency Support billing, fee collection, and profitability tracking Take ownership of projects and help drive the continued growth of the practice Practice Manager Job Requirements ACCA or ACA qualifications are advantageous, but QBE can also be considered Minimum of 10 years experience within Accountancy Practice Experience operating at Management level within practice. Providing hands on support to a team of staff, and managing a portfolio of clients Able to commute to Tamworth Excellent communication, organisational, and interpersonal skills Should have a hard-working and approachable attitude, someone who is confident managing client relationships, and has a proactive approach Practice Manager Salary & Benefits Salary dependant on experience. Ranging from (phone number removed) Full time or part time hours. Long term sub contractors can also be considered 28 days holiday, including bank holidays, plus 3 days Christmas Shutdown Standard workplace pension and sick pay On-site parking Excellent workplace culture, in modernised office Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Aug 19, 2026
Full time
CRM Manager (Salesforce) Contract: Permanent Hours: Full time (35 hours per week) Location: Somerset House, Strand, London WC2R 1LA (hybrid, in office Tuesday-Thursday, minimum of three days per week) Salary: £36,000-38,000 (dependant on experience) Main Purpose of the Role The CRM Manager will lead the strategic development, optimisation, and ownership of our Salesforce-based CRM system. This pivotal role will ensure that the CRM supports and advances the charity's business strategy, operational priorities, and mission to achieve its charitable objectives. The successful candidate will be an enthusiastic advocate for continuous improvement, working collaboratively across the organisation to identify opportunities to modernise processes, solve operational challenges and maximise the value of our CRM. They will be comfortable questioning existing ways of working, introducing new ideas, and helping colleagues embrace change as our systems and programmes continue to evolve. Acting as the organisation's Product Owner for Salesforce, the CRM Manager will develop and maintain the CRM roadmap, balancing organisational priorities, user needs and technical opportunities to ensure the platform continues to evolve alongside the charity. The postholder will play a key leadership role in aligning the system with our programme delivery, stakeholder management, evaluation, communication, and partnership engagement needs. This includes identifying and addressing inefficiencies, ensuring accuracy, enhancing user experience across internal teams and our national partner network, and supporting the long-term scalability of the system. Following the implementation of the CRM system in recent years, the CRM Manager will be instrumental in continuing to embed the system across the organisation, leading onboarding and training, driving user engagement, and refining how the platform underpins core business operations. The CRM Manager will play a central role in ensuring the system continues to evolve to meet changing organisational needs, supporting innovation, organisational growth and the delivery of an expanding national programme. In addition to their CRM focus, the role will maintain a strategic lens on broader digital systems and IT development, ensuring CRM integrations and related technologies are future-proofed and coherent across the organisation. Key Objectives of the CRM System Enable scalable and efficient delivery of our national programmes, network and events Improve partnership and stakeholder relationship engagement Support robust data capture, reporting and impact evaluation Drive automation of core processes to reduce administrative burden Increase data quality and accessibility across teams Embed best practice in data governance and user training Key Responsibilities CRM System Leadership Act as the internal lead for the Salesforce CRM, ensuring ongoing development aligns with organisational needs and charitable goals Proactively identify and resolve system inefficiencies, user challenges, and development opportunities Continually review organisational processes, identifying opportunities to simplify, automate and improve workflows through effective use of Salesforce and associated digital systems. Work closely with colleagues to understand business requirements, map existing processes, and translate operational needs into CRM improvements, ensuring solutions are user-focused, scalable and aligned with organisational priorities. Work collaboratively across departments to embed CRM use into workflows and champion user adoption Lead onboarding, training, and ongoing support for new and existing users across internal teams and external partner organisations Oversee the administration and ongoing management of the organisation's form builder platform (e.g. FormAssembly, ensuring forms are integrated effectively with the CRM, and support key data capture processes across programmes, partnerships, and internal operations Manage relationships with our external Salesforce implementation partner, including coordinating projects, updates and technical troubleshooting Maintain and support community engagement with our digital portal (The Exchange) supporting National Saturday Club's network of Tutors and Coordinators. Oversee and maintain clear, accessible system documentation, user guidance, training materials, and change logs to support effective knowledge transfer, continuity of operations, and future handover Coordinate support staff responsible for CRM and data administration tasks Data and Reporting Design and maintain robust dashboards, reports, and contact data views that support programme delivery, fundraising, reporting, evaluation and operational needs Ensure CRM data is clean, accurate, and compliant with data protection regulations Oversee the management of data retention, working with our external partner to embedd our data retention policies in accordance with GDPR Manage data imports and exports, using dataloader and import wizard Champion a data-informed culture, enabling teams to access and interpret data to inform decision-making Systems Integration and Development Work collaboratively with teams across the organisation to understand emerging needs, challenge existing processes where appropriate, and identify opportunities to improve efficiency through technology Play a key role in scoping and delivering CRM-related digital projects or system improvements, including integrations with other tools (e.g. email marketing, project management, event tools) Contribute to organisational digital strategy from a CRM perspective Actively engage with the wider salesforce community to keep up to date with developments in the salesforce eco-system General IT Support (CRM Lens) Provide light-touch oversight and coordination on general systems support (e.g., software access, licences, hardware needs), as they relate to CRM use Support the Head of Operations in digital risk management, supplier liaison, and IT and data policy updates and implementation Work collaboratively and with support from the Administration Assistant to manage queries from community users, complete routine data management tasks and simple system administration needs Person Specification Essential Salesforce Platform Administrator Certification (AD001) or equivalent experience Minimum 3 years' experience working with CRM systems (Salesforce specific experience highly desirable) in a professional setting, with demonstrable responsibility for system management, configuration, data management, and/or user support. Strategic thinker with ability to translate organisational needs into system functionality Demonstrable ability to identify opportunities for continuous improvement and successfully implement change. Curious, proactive and solutions-focused, with a genuine interest in improving systems and ways of working. Excellent facilitation and stakeholder engagement skills, with the confidence to challenge constructively and influence change. Excellent data management, analysis and reporting skills including data imports and exports Experience leading user onboarding, training, and documentation Strong project management skills with a proactive and solution-focused approach Outstanding communication and interpersonal skills, with the ability to work across teams and levels Highly organised with excellent attention to detail Desirable Experience managing relationships with CRM implementation or support partners Experience with third party integrations, particularly FormAssembly and Campaign Monitor Understanding of digital integrations and system mapping Familiarity with the charity or education sector and understanding of working with partner networks Other Information Some occasional travel and weekend work is required including team-wide responsibility to supporting the delivery of the national events Training and professional development support available This post may be required to undertake other duties that fall within the scope and purpose of the role Employment benefits The Saturday Club Trust offers the following employment benefits: Working at the prestigious cultural destination Somerset House in central London, with access to offers and events from our resident community and discounts at onsite restaurants, bars and cafes Enhanced annual leave - 25 days plus bank holidays Flexible hybrid working upon agreement Company pension scheme Life insurance cover Access to our external employee assistance programme (Health Assured) for free 24/7 confidential advice and support Cycle to Work scheme How to Apply Closing date: Monday 07 September 2026 Send your CV and covering letter to and complete our Equality & Diversity Monitoring Form. We will review applications as they are received and may invite suitable candidates to interview before the closing date. We therefore encourage you to apply as soon as possible. The vacancy may close early if a suitable candidate is appointed. For questions: Equality, Diversity & Inclusion . click apply for full job details
Role: Automation Test Engineer Work Location: Telford, UK (2 Days Onsite Weekly) Job Type: Full time Role Overview: We are seeking an experienced Automation Test Engineer with approximately 10 years of QA and Testing experience to join our team. The ideal candidate will have strong expertise in Automation Testing, excellent stakeholder management skills, and experience working within complex enterprise environments. Experience within the Public Sector. Mandatory Requirements 10+ years of experience in Software Testing/QA ISTQB/ISEB Certified Tester Strong experience in both Manual and Automation Testing Excellent communication and stakeholder management skills Preferred Experience Public Sector experience SAP experience Pega experience Data Warehouse testing experience Core Testing Expertise Functional Testing System Testing System Integration Testing (SIT) User Acceptance Testing (UAT) GUI Testing Exploratory Testing Compatibility Testing Strong Experience In Test Design and Test Execution Defect Management Requirements Analysis Stakeholder Collaboration Defect Triage and Reporting Automation & Technical Skills Automation Tools Selenium Playwright Cucumber (BDD) API Testing Postman SOAP UI JMeter CI/CD & DevOps Jenkins Git GitLab Technical Knowledge Java SQL XML JSON AWS Cloud Environments Test Management & Tools Tools JIRA Xray Zephyr Azure DevOps (ADO) Confluence Microsoft Excel Expertise Test Planning and Strategy Test Case and Test Scenario Creation Test Reporting and Documentation Quality Assurance Best Practices Methodologies Experience working across: Agile (Scrum) Waterfall V-Model Active participation in: Daily Stand-ups Sprint Planning and Execution Defect Triage Meetings Release Planning Activities Leadership & Stakeholder Management Experience leading QA teams and mentoring junior testers Strong collaboration with Business Analysts, Developers, Project Managers, and SMEs Ability to work effectively in high-pressure and distributed team environments Excellent problem-solving and decision-making skills Certifications ISEB Certified Tester ISTQB Certified Tester Agile Testing Certifications (Preferred)
Aug 19, 2026
Full time
Role: Automation Test Engineer Work Location: Telford, UK (2 Days Onsite Weekly) Job Type: Full time Role Overview: We are seeking an experienced Automation Test Engineer with approximately 10 years of QA and Testing experience to join our team. The ideal candidate will have strong expertise in Automation Testing, excellent stakeholder management skills, and experience working within complex enterprise environments. Experience within the Public Sector. Mandatory Requirements 10+ years of experience in Software Testing/QA ISTQB/ISEB Certified Tester Strong experience in both Manual and Automation Testing Excellent communication and stakeholder management skills Preferred Experience Public Sector experience SAP experience Pega experience Data Warehouse testing experience Core Testing Expertise Functional Testing System Testing System Integration Testing (SIT) User Acceptance Testing (UAT) GUI Testing Exploratory Testing Compatibility Testing Strong Experience In Test Design and Test Execution Defect Management Requirements Analysis Stakeholder Collaboration Defect Triage and Reporting Automation & Technical Skills Automation Tools Selenium Playwright Cucumber (BDD) API Testing Postman SOAP UI JMeter CI/CD & DevOps Jenkins Git GitLab Technical Knowledge Java SQL XML JSON AWS Cloud Environments Test Management & Tools Tools JIRA Xray Zephyr Azure DevOps (ADO) Confluence Microsoft Excel Expertise Test Planning and Strategy Test Case and Test Scenario Creation Test Reporting and Documentation Quality Assurance Best Practices Methodologies Experience working across: Agile (Scrum) Waterfall V-Model Active participation in: Daily Stand-ups Sprint Planning and Execution Defect Triage Meetings Release Planning Activities Leadership & Stakeholder Management Experience leading QA teams and mentoring junior testers Strong collaboration with Business Analysts, Developers, Project Managers, and SMEs Ability to work effectively in high-pressure and distributed team environments Excellent problem-solving and decision-making skills Certifications ISEB Certified Tester ISTQB Certified Tester Agile Testing Certifications (Preferred)
Job Title: Strategic Legal Projects Manager Organisation: ILPA Duration: fixed term contract of 2 years, with possibility of extension depending on funding Reporting to: Director of Strategic Litigation and Advice Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £15,200), depending on skills and experience. NB: pension is 5% of salary Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK) Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm). Application Deadline: 9.00am, Tuesday 25 August 2026 Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026. Applications from individuals only - no agencies. Please do not use artificial intelligence in completing your application form. Job Description Application: Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this to by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. Successful candidates must be eligible to work in the UK. About the Role This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms. The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants' rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole. For further information about the Fund and the type of work we support see Main Tasks: liaise with applicants including legal practitioners and organisations working with migrants across the UK; co-ordinate the meetings of an expert panel and decision-making panel; carry out financial due diligence checks in relation to potential grants; manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders; communicate updates and successes by grantees on the SLF website and on social media; build capacity of groups and individuals working in support of migrants' rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other. Person Specification Essential A proven record of project management or grant management; Good working knowledge of the refugee and migrant sector in the UK; Experience of coordinating networks of organisations or individuals, including running meetings; Experience of working and communicating with a range of external stakeholders; Excellent written and oral communication skills; Excellent attention to detail; Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including: an ability to take a proactive approach to independent working, managing workstreams effectively, confidently taking responsibility for tasks and decisions, meeting tight deadlines, and taking a calm and diligent approach to problem solving; Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success Desirable Experience of grant-making; An understanding of strategic litigation and good legal analysis skills; A project management qualification such as PRINCE2 or equivalent; Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce About the Immigration Law Practitioners' Association The Immigration Law Practitioners' Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts. Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice. ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments. To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience. About the ILPA Team You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.
Aug 19, 2026
Full time
Job Title: Strategic Legal Projects Manager Organisation: ILPA Duration: fixed term contract of 2 years, with possibility of extension depending on funding Reporting to: Director of Strategic Litigation and Advice Salary: £33,000 to £38,000 per annum salary (actual salary for 2 days a week, £13,200 - £15,200), depending on skills and experience. NB: pension is 5% of salary Location: Remote/Hybrid/London depending on working days (our anchor day is in London on a Tuesday, with occasional other travel within the UK) Working Hours: 14 hours per week, plus 1 hour lunch break (NB. evening working is required to attend 5 scheduled evening meetings per year, which ordinarily finish no later than 6.30pm). Application Deadline: 9.00am, Tuesday 25 August 2026 Interviews are anticipated to be held on 10 and 11 September 2026 online. Shortlisted candidates will be notified Thursday 3rd September 2026. Applications from individuals only - no agencies. Please do not use artificial intelligence in completing your application form. Job Description Application: Please submit a completed application form highlighting why you are applying for this position and how you meet the personal specification, providing examples where applicable. Please return this to by 9:00 am, Tuesday 25 August 2026, along with a completed equalities monitoring form. Applications should be submitted as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. Successful candidates must be eligible to work in the UK. About the Role This is a new role which will be pivotal to the work of the Strategic Legal Projects Team. The post-holder will work with the Director of Strategic Litigation and Advice to coordinate the delivery of the Strategic Legal Fund (SLF). This is an innovative programme of grant funding, supporting strategic legal work that benefits people who are disadvantaged or discriminated against because of their immigration status. We define strategic litigation as work where the impact goes beyond an individual case and results in changes to law, policy and practice that will benefit a wider group of people. The fund supports pre-litigation research, and third-party interventions in cases before the courts, as well as advocacy related to the legal activities undertaken. Grants can be awarded to non-governmental organisations and law firms. The post provides an opportunity to contribute strategically to supporting the legal sector working on migrants' rights in the UK. You will gain experience of all aspects of the grant-making process in the intersection of legal and policy work on issues facing people seeking asylum, migrants and refugees in the UK today. The ideal candidate may be someone wishing to develop a career in philanthropic work in this area or build relationships with esteemed human rights lawyers and social justice organisations. Whatever their interest, they will bring to the work a flair for organising, project management to include building relationships and supporting joint working and the vision to see the separate grants as part of a coherent whole. For further information about the Fund and the type of work we support see Main Tasks: liaise with applicants including legal practitioners and organisations working with migrants across the UK; co-ordinate the meetings of an expert panel and decision-making panel; carry out financial due diligence checks in relation to potential grants; manage monitoring and evaluation, collecting reports from grantees and available data evidencing outcomes, and contributing to reports and updates for ILPA and for the funders; communicate updates and successes by grantees on the SLF website and on social media; build capacity of groups and individuals working in support of migrants' rights, including working with the Legal Project Officer to ensure the work of the Strategic Legal Advice Committee (SLAC) and the SLF align and complement each other. Person Specification Essential A proven record of project management or grant management; Good working knowledge of the refugee and migrant sector in the UK; Experience of coordinating networks of organisations or individuals, including running meetings; Experience of working and communicating with a range of external stakeholders; Excellent written and oral communication skills; Excellent attention to detail; Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including: an ability to take a proactive approach to independent working, managing workstreams effectively, confidently taking responsibility for tasks and decisions, meeting tight deadlines, and taking a calm and diligent approach to problem solving; Good IT skills and competency in the use of office IT programmes and equipment and managing and updating a website. Commitment to the principles of a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law Commitment to the principles of diversity, equity and inclusion, and taking a proactive approach to espousing these principles Commitment to be a champion of ILPA by positively encouraging and collaborating with your team, identifying and encouraging opportunities for growth and celebrating success Desirable Experience of grant-making; An understanding of strategic litigation and good legal analysis skills; A project management qualification such as PRINCE2 or equivalent; Experience of using accounting packages and CRMs and experience of Quickbooks and Salesforce About the Immigration Law Practitioners' Association The Immigration Law Practitioners' Association (ILPA) is a professional association and registered charity, the majority of whose members are barristers, solicitors, advocates and IAA regulated advisers practising in all aspects of immigration, asylum and nationality law. ILPA currently has approximately 4500 individual member contacts. Founded in 1984 by leading practitioners in the field, and 42 years on, stronger than ever, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. Our vision is a fair and effective immigration system that respects human rights and the rule of law. We realise this by empowering members to provide the best possible advice and support for migrants and collaboratively working to improve law, policy and practice. ILPA is represented on numerous Government, official and non-Governmental advisory groups and regularly provides high-level evidence to Parliamentary and official enquiries. ILPA is at the forefront of engagement with the Home Office, NGOs and other Government departments. To our members, ILPA is a community where they come to share knowledge, keep up to date with changes and receive high-quality training to enable them to practise effectively. Members also rely on ILPA to be their voice in seeking change for the better to immigration, asylum and nationality law and practice. This we do through the work of our expert legal team, engaging with policymakers and stakeholders, and drawing on the experiences and expertise of our members. ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and lower socio-economic backgrounds, and we are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome applications from you if you can see yourself in this role and have an appetite to gain new skills, knowledge and experience. We particularly welcome applications from individuals who have lived experience of the UK immigration system We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience. About the ILPA Team You would be joining a small team, of around 12 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in London, together with team members living in England and Scotland. On average, once every two months, there will be an online meeting in the evening that you will need to attend. As this is a two day a week role there is flexibility on what days are worked.
Exams Coordinator - 12 Month Maternity Cover £30,962 London Temporary, Full Time - Contract - 12 month fixed term contract Working hours - Full time (35 hours per week). Standard working hours between 9am - 5pm. Working arrangements - London, hybrid homeworking (minimum 6 days a month in office). The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including: Examinations (Membership of the Royal Colleges of Physicians of the UK - MRCP(UK) Training (Joint Royal Colleges of Physicians Training Board - JRCPTB) Continuing Professional Development (CPD) The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of Specialty Certificate Examinations (SCEs). Key responsibilities Lead the co-ordination of the Specialty Certificate Examinations (SCEs) Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate. Coordinate results processing and shipping of diplomas for SCE exams Manage the scheduling of all SCE exams - liaising with Federation Leads and suppliers to set exam calendars for future diets - confirmation of timeslots and capacity. Work with colleagues across the department to maintain accurate files, records, and statistics for audit, appeals and research purposes. Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date. Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets. Prepare various management information reports, for both internal and external meetings, as necessary Lead on processing reasonable adjustment requests for SCE exams Lead on project work in order to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process. Support examination managers in identifying and mitigating risks, as per the risk register. Deputise for the Exams Managers as required. Any other duties as may be reasonably expected, and which are commensurate with the level of the post. About you Experience of coordinating and delivering exams or similar event management. Experience of delivering strong customer service. Experience of working in a busy team, delivering complex and high-stakes work. Experience of building and developing relationships with a range of internal and external stakeholders at all levels. Excellent written and verbal communication, tailored for audience and purpose. Expertise of general office software and able to quickly become competent with specialist software used by Federation. A high degree of accuracy and attention to detail in all work. Accurate data entry and good attention to detail. Interacts with staff and other professions with respect for difference and diversity. Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely. Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important. Demonstrates an ability to work to deadlines and to agreed standard operating procedures. For more information about the role please view the job description downloadable at the bottom of this page. How to apply Please click apply to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. For an informal discussion about this role, candidates are welcome to contact our recruitment team. Closing date: 31 August 2026 Interviewing date: ongoing Please note, We will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
Aug 19, 2026
Full time
Exams Coordinator - 12 Month Maternity Cover £30,962 London Temporary, Full Time - Contract - 12 month fixed term contract Working hours - Full time (35 hours per week). Standard working hours between 9am - 5pm. Working arrangements - London, hybrid homeworking (minimum 6 days a month in office). The Federation of Royal Colleges of Physicians based in the UK and with an international reach is a collaboration between the Royal College of Edinburgh, Royal College of Physicians and Glasgow and Royal College of Physicians. Collectively the colleges represent 50,000 physicians worldwide. For physicians in the UK and globally, the colleges provide an invaluable professional network, opportunities to share best practice and ongoing educational opportunities. The Federation develops and delivers services to support doctors at every stage of their careers, including: Examinations (Membership of the Royal Colleges of Physicians of the UK - MRCP(UK) Training (Joint Royal Colleges of Physicians Training Board - JRCPTB) Continuing Professional Development (CPD) The Federation is looking for a Coordinator to join the Examinations team and support with the coordination and delivery of Specialty Certificate Examinations (SCEs). Key responsibilities Lead the co-ordination of the Specialty Certificate Examinations (SCEs) Coordinating various tasks within the examinations cycle (diet), ensuring tasks are performed accurately as per standard operating procedures and agreed timelines, assigning tasks to administrators where appropriate. Coordinate results processing and shipping of diplomas for SCE exams Manage the scheduling of all SCE exams - liaising with Federation Leads and suppliers to set exam calendars for future diets - confirmation of timeslots and capacity. Work with colleagues across the department to maintain accurate files, records, and statistics for audit, appeals and research purposes. Lead on completing SOPs and ensuring they are reviewed regularly and fully up to date. Track, monitor and report on exams related income, overseeing monthly reconciliation and support with the annual setting of budgets. Prepare various management information reports, for both internal and external meetings, as necessary Lead on processing reasonable adjustment requests for SCE exams Lead on project work in order to meet the needs of the business (including development of business systems/ processes) and deliver on initiatives identified in the business planning process. Support examination managers in identifying and mitigating risks, as per the risk register. Deputise for the Exams Managers as required. Any other duties as may be reasonably expected, and which are commensurate with the level of the post. About you Experience of coordinating and delivering exams or similar event management. Experience of delivering strong customer service. Experience of working in a busy team, delivering complex and high-stakes work. Experience of building and developing relationships with a range of internal and external stakeholders at all levels. Excellent written and verbal communication, tailored for audience and purpose. Expertise of general office software and able to quickly become competent with specialist software used by Federation. A high degree of accuracy and attention to detail in all work. Accurate data entry and good attention to detail. Interacts with staff and other professions with respect for difference and diversity. Demonstrates flexibility and adapts to agreed changes and new ways of working positively, effectively and completely. Able to prioritise and manage your workload according to importance and urgency and remains focused on routine tasks and understands why achievement is important. Demonstrates an ability to work to deadlines and to agreed standard operating procedures. For more information about the role please view the job description downloadable at the bottom of this page. How to apply Please click apply to submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. For an informal discussion about this role, candidates are welcome to contact our recruitment team. Closing date: 31 August 2026 Interviewing date: ongoing Please note, We will be reviewing applications as they are received. Interviews may be arranged, and the role may be filled before the advertised closing date. Early applications are therefore encouraged. The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. The RCP is all about our people - our members, staff, volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.
