Are you experienced in Private Client and looking to continue your career, ideally in a firm that will be offering a training contract? This role sits within the Private client team which delivers a full range of legal services including drafting of wills and lasting powers of attorney, document preparation, probate and estate administration and search and analysis. As a private client paralegal, you will be responsible for: Assisting the private client lawyers with probate and estate administration Draft correspondence and documents ensuing they are accurate and meet our customer's requirements Using case management systems to generate and complete correspondence and documents Coordinating and attend meetings, take instructions and notes and liaise with customers Researching laws and regulations Liaising with other professionals such as financial advisor's and accountants Assisting the team with their case-load as appropriate Review client documents Assist with ensuring client billing is undertaken accurately and within deadlines Ensuring compliance responsibilities and adhered to This firm is invested in each employee's career progression especially for paralegal's, as their goal is to progress and retain the best legal professionals. We look forward to your application.
Aug 20, 2026
Full time
Are you experienced in Private Client and looking to continue your career, ideally in a firm that will be offering a training contract? This role sits within the Private client team which delivers a full range of legal services including drafting of wills and lasting powers of attorney, document preparation, probate and estate administration and search and analysis. As a private client paralegal, you will be responsible for: Assisting the private client lawyers with probate and estate administration Draft correspondence and documents ensuing they are accurate and meet our customer's requirements Using case management systems to generate and complete correspondence and documents Coordinating and attend meetings, take instructions and notes and liaise with customers Researching laws and regulations Liaising with other professionals such as financial advisor's and accountants Assisting the team with their case-load as appropriate Review client documents Assist with ensuring client billing is undertaken accurately and within deadlines Ensuring compliance responsibilities and adhered to This firm is invested in each employee's career progression especially for paralegal's, as their goal is to progress and retain the best legal professionals. We look forward to your application.
Randstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 20, 2026
Contractor
Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment. Requirements: Essential: Proven contact centre and inbound customer service experience. Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity. Apply today to join our team! Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Storage Python Engineer Location: Glasgow Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Design and develop scalable solutions for enterprise storage provisioning, monitoring, alerting, auditing and inventory management. Build and integrate storage solutions, working with third-party vendors and internal technology teams. Develop in-house applications and automation tools using Python and/or Perl. Support problem management and preventive maintenance, including alerting and capacity management. Work with storage virtualisation, distributed and scale-out file systems, software-defined storage and infrastructure automation. Troubleshoot issues across operating systems, networks and storage environments, while working with global teams and technical stakeholders. What you bring Strong commercial software development experience using Python and/or Perl, with a solid understanding of SDLC, object-oriented programming and SQL. Intermediate to advanced experience supporting and administering Linux/RHEL in an enterprise environment, with knowledge of Windows Server also beneficial. Good understanding of enterprise storage technologies, including NFS, CIFS, Fibre Channel, iSCSI, RAID, SSD/NVMe, object storage and distributed/scale-out storage. Experience with storage architecture, virtualisation, performance and capacity management, alongside an understanding of networking and connectivity. Knowledge of infrastructure automation, containers and cloud platforms, such as Kubernetes, Docker, OpenShift, AWS, Azure or Google Cloud. Strong troubleshooting, communication and organisational skills, with the ability to manage priorities, understand customer requirements and clearly communicate technical solutions; experience with NetApp, IBM Spectrum Scale/GPFS, Brocade, HDS, EMC or Veritas would be advantageous. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Aug 20, 2026
Contractor
Storage Python Engineer Location: Glasgow Role Type: Contract - 12 months Work Setup: Hybrid - 3 days in the office Who We Are Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds. The Role Our client is a large multinational firm that provides a range of financial services, including advisory, investment, and asset management solutions. It serves a diverse set of clients worldwide, focusing on strategic planning, market operations, and long-term financial growth. What you'll do Design and develop scalable solutions for enterprise storage provisioning, monitoring, alerting, auditing and inventory management. Build and integrate storage solutions, working with third-party vendors and internal technology teams. Develop in-house applications and automation tools using Python and/or Perl. Support problem management and preventive maintenance, including alerting and capacity management. Work with storage virtualisation, distributed and scale-out file systems, software-defined storage and infrastructure automation. Troubleshoot issues across operating systems, networks and storage environments, while working with global teams and technical stakeholders. What you bring Strong commercial software development experience using Python and/or Perl, with a solid understanding of SDLC, object-oriented programming and SQL. Intermediate to advanced experience supporting and administering Linux/RHEL in an enterprise environment, with knowledge of Windows Server also beneficial. Good understanding of enterprise storage technologies, including NFS, CIFS, Fibre Channel, iSCSI, RAID, SSD/NVMe, object storage and distributed/scale-out storage. Experience with storage architecture, virtualisation, performance and capacity management, alongside an understanding of networking and connectivity. Knowledge of infrastructure automation, containers and cloud platforms, such as Kubernetes, Docker, OpenShift, AWS, Azure or Google Cloud. Strong troubleshooting, communication and organisational skills, with the ability to manage priorities, understand customer requirements and clearly communicate technical solutions; experience with NetApp, IBM Spectrum Scale/GPFS, Brocade, HDS, EMC or Veritas would be advantageous. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Aug 20, 2026
Full time
Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.
Murphy is recruiting for a SHES Advisor to work with Energy on NOWZ - Norfolk Offshore Wind Zone - NR11 6LS Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy SHES Advisor: Advise and aid Managers and Supervisors to discharge their Health & Safety responsibilities towards employees as defined by Legislation and Company procedure Ensure that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required Aid management teams to ensure compliance with all requirements stipulated in the SHESQ Plans. Carry out accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences Manage and collate the data on SHESQ related issues to find areas for continuous improvement through trends and data analysis Assist and manage the audit programme; carry out audits when required Participate in working groups / forums as required Participate in the work of committees and joint consultations affecting the workforce as required Monitoring of equipment Implement Best Practice and actively seeking innovations to introduce into the Business Unit Still interested, does this sound like you? Previous experience within a SHES Advisor, Health & Safety, or similar position. Experience on Civil Engineering / Construction Projects. SHES Membership i.e. NEBOSH qualified
Aug 20, 2026
Full time
Murphy is recruiting for a SHES Advisor to work with Energy on NOWZ - Norfolk Offshore Wind Zone - NR11 6LS Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy SHES Advisor: Advise and aid Managers and Supervisors to discharge their Health & Safety responsibilities towards employees as defined by Legislation and Company procedure Ensure that all personnel are aware of their statutory duties and responsibilities, and to provide advice as and when required Aid management teams to ensure compliance with all requirements stipulated in the SHESQ Plans. Carry out accident/incident investigations in accordance with the Company procedure and, analysing all data, making recommendations to avoid any reoccurrences Manage and collate the data on SHESQ related issues to find areas for continuous improvement through trends and data analysis Assist and manage the audit programme; carry out audits when required Participate in working groups / forums as required Participate in the work of committees and joint consultations affecting the workforce as required Monitoring of equipment Implement Best Practice and actively seeking innovations to introduce into the Business Unit Still interested, does this sound like you? Previous experience within a SHES Advisor, Health & Safety, or similar position. Experience on Civil Engineering / Construction Projects. SHES Membership i.e. NEBOSH qualified
Product Security Engineer - Defence & Government Location: Luton - 90% onsite Rate: £80-£90 per hour Security Clearance: Active SC Clearance required Nationality: UK Eyes Only/Sole British National required Contract: 12 Months + The Role We are seeking an experienced Product Security Engineer to support the development and maintenance of bespoke security capabilities for Defence and Government customers. You will take responsibility for security across the full product life cycle , from design and development through verification, deployment and ongoing maintenance. The role will focus on security risk assessment, security requirements, risk mitigation, security assurance and the implementation of appropriate security controls . You will work closely with product development teams, security assurance authorities, risk owners and engineering SMEs to ensure products meet relevant customer and organisational security requirements. This is a highly technical role suited to a Product Security professional with experience working across UK Defence, Government, aerospace or other highly regulated environments . Key Responsibilities Develop Security Management Plans, work package descriptions and cost estimates for bids, services and proposals. Undertake security risk assessments and develop risk mitigation plans. Conduct mitigation gap analysis and produce security management documentation for system assurance. Define product security requirements and advise engineering teams on security control implementation. Work directly with product development teams throughout the product life cycle. Liaise with internal and external security assurance authorities to demonstrate compliance with relevant security frameworks. Work collaboratively with external security authorities, including the NCSC , where required to support security assurance. Manage security activities across development, testing and manufacturing environments. Advise engineering teams on platform lockdown, secure configuration and security hardening. Support penetration testing activities, analyse findings and develop remedial action plans. Manage through-life product security, including vulnerability management, patch management and security obsolescence planning. Support security incident management and crisis response activities. Review and contribute to corporate product security policies and processes. Deliver product security training and guidance to engineering teams. Produce and maintain technical security artefacts and assurance documentation. Security Risk & Assurance You will be responsible for ensuring security risks are appropriately identified, assessed and managed throughout the product life cycle. This will include: Security risk assessments. Risk mitigation planning. Security requirements definition. Security cases and assurance documentation. Mitigation gap analysis. Security verification and testing. Penetration testing support and remediation. Engagement with customer security authorities and risk owners. Demonstrating compliance against applicable UK, NATO and international security frameworks. Product Security Engineering The role will require a strong understanding of how security controls are applied to bespoke products and systems, including: Product-specific operating systems. Firmware. Software. Platform security and hardening. Cryptographic technologies. Key management systems. Secure configuration and lockdown. Vulnerability and patch management. Security monitoring and incident response. You will work closely with engineering teams to ensure security requirements are translated into practical and effective technical controls. Essential Skills & Experience Demonstrable experience developing product-based security solutions for military, defence, government or commercial products and systems. Strong experience in Product Security/Information Security/Cyber Security Engineering . Experience undertaking security risk assessments and developing risk mitigation strategies. Experience defining and managing product security requirements. Experience producing technical security assurance documentation. Experience working directly with engineering and product development teams. Strong understanding of security throughout the product life cycle. Practical experience with security assurance and compliance activities. Knowledge of UK Defence and Government security frameworks . Recent experience with relevant UK/EU/NATO information security standards and frameworks, including: UK MOD Secure by Design GovS 007 HMG IS1/IS2 ISO 27001 NIST SP 800-30, 800-37 and 800-53 UK MOD Information Security-related JSPs EU Cyber Resilience Act (CRA) US Department of Defense information security policies Experience producing security artefacts such as Key Management Plans, Security Operating Procedures, Security Cases and security testing documentation . Knowledge of cryptographic technologies and key management. Understanding of Model-Based Systems Engineering (MBSE) and the role of Product Security within the systems engineering life cycle. Understanding of operating system, firmware and software security controls. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to work collaboratively with engineering, security and customer stakeholders. Active SC Clearance or eligibility for SC clearance with UK Eyes Only requirements. Desirable Experience DV Clearance . Practical experience with Common Criteria security evaluation techniques. Knowledge of quantum cryptography and quantum key management. Experience using threat intelligence sources. Knowledge of NATO security policy, risk management and accreditation. Understanding of security advisory boards within UK Government or NATO environments. Experience supporting security incidents or crisis management activities. Experience working across classified or highly sensitive environments. Qualifications & Professional Membership Degree or postgraduate qualification in Engineering, Computer Science, Cyber Security or a related scientific/technical discipline , or equivalent professional experience. Professional membership of an NCSC-recognised security organisation such as CIISec, ISC2 or ISACA .
Aug 20, 2026
Contractor
Product Security Engineer - Defence & Government Location: Luton - 90% onsite Rate: £80-£90 per hour Security Clearance: Active SC Clearance required Nationality: UK Eyes Only/Sole British National required Contract: 12 Months + The Role We are seeking an experienced Product Security Engineer to support the development and maintenance of bespoke security capabilities for Defence and Government customers. You will take responsibility for security across the full product life cycle , from design and development through verification, deployment and ongoing maintenance. The role will focus on security risk assessment, security requirements, risk mitigation, security assurance and the implementation of appropriate security controls . You will work closely with product development teams, security assurance authorities, risk owners and engineering SMEs to ensure products meet relevant customer and organisational security requirements. This is a highly technical role suited to a Product Security professional with experience working across UK Defence, Government, aerospace or other highly regulated environments . Key Responsibilities Develop Security Management Plans, work package descriptions and cost estimates for bids, services and proposals. Undertake security risk assessments and develop risk mitigation plans. Conduct mitigation gap analysis and produce security management documentation for system assurance. Define product security requirements and advise engineering teams on security control implementation. Work directly with product development teams throughout the product life cycle. Liaise with internal and external security assurance authorities to demonstrate compliance with relevant security frameworks. Work collaboratively with external security authorities, including the NCSC , where required to support security assurance. Manage security activities across development, testing and manufacturing environments. Advise engineering teams on platform lockdown, secure configuration and security hardening. Support penetration testing activities, analyse findings and develop remedial action plans. Manage through-life product security, including vulnerability management, patch management and security obsolescence planning. Support security incident management and crisis response activities. Review and contribute to corporate product security policies and processes. Deliver product security training and guidance to engineering teams. Produce and maintain technical security artefacts and assurance documentation. Security Risk & Assurance You will be responsible for ensuring security risks are appropriately identified, assessed and managed throughout the product life cycle. This will include: Security risk assessments. Risk mitigation planning. Security requirements definition. Security cases and assurance documentation. Mitigation gap analysis. Security verification and testing. Penetration testing support and remediation. Engagement with customer security authorities and risk owners. Demonstrating compliance against applicable UK, NATO and international security frameworks. Product Security Engineering The role will require a strong understanding of how security controls are applied to bespoke products and systems, including: Product-specific operating systems. Firmware. Software. Platform security and hardening. Cryptographic technologies. Key management systems. Secure configuration and lockdown. Vulnerability and patch management. Security monitoring and incident response. You will work closely with engineering teams to ensure security requirements are translated into practical and effective technical controls. Essential Skills & Experience Demonstrable experience developing product-based security solutions for military, defence, government or commercial products and systems. Strong experience in Product Security/Information Security/Cyber Security Engineering . Experience undertaking security risk assessments and developing risk mitigation strategies. Experience defining and managing product security requirements. Experience producing technical security assurance documentation. Experience working directly with engineering and product development teams. Strong understanding of security throughout the product life cycle. Practical experience with security assurance and compliance activities. Knowledge of UK Defence and Government security frameworks . Recent experience with relevant UK/EU/NATO information security standards and frameworks, including: UK MOD Secure by Design GovS 007 HMG IS1/IS2 ISO 27001 NIST SP 800-30, 800-37 and 800-53 UK MOD Information Security-related JSPs EU Cyber Resilience Act (CRA) US Department of Defense information security policies Experience producing security artefacts such as Key Management Plans, Security Operating Procedures, Security Cases and security testing documentation . Knowledge of cryptographic technologies and key management. Understanding of Model-Based Systems Engineering (MBSE) and the role of Product Security within the systems engineering life cycle. Understanding of operating system, firmware and software security controls. Excellent written and verbal communication skills. Strong stakeholder management and influencing skills. Ability to work collaboratively with engineering, security and customer stakeholders. Active SC Clearance or eligibility for SC clearance with UK Eyes Only requirements. Desirable Experience DV Clearance . Practical experience with Common Criteria security evaluation techniques. Knowledge of quantum cryptography and quantum key management. Experience using threat intelligence sources. Knowledge of NATO security policy, risk management and accreditation. Understanding of security advisory boards within UK Government or NATO environments. Experience supporting security incidents or crisis management activities. Experience working across classified or highly sensitive environments. Qualifications & Professional Membership Degree or postgraduate qualification in Engineering, Computer Science, Cyber Security or a related scientific/technical discipline , or equivalent professional experience. Professional membership of an NCSC-recognised security organisation such as CIISec, ISC2 or ISACA .
Software Implementation Consultant required to join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform. The Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility and close-knit feel of a specialist product business. The company has a strong focus on customer relationships and continued product development, with a collaborative culture where people are encouraged to take ownership, share ideas and develop their expertise. You'll be joining a relatively small and experienced group where your work is visible and you'll have the opportunity to contribute across both customer delivery and the wider product. The Role You'll be responsible for helping customers get from buying the software to successfully using it within their business. That means getting underneath how a customer currently works, understanding what they need the system to achieve and helping shape the best way of implementing it. You'll spend time with customers running workshops and gathering requirements, but you'll also get into the detail - looking at their data, identifying problems, configuring the system and helping resolve issues along the way. You'll work across several implementations, so there is plenty of variety. One week you might be working remotely with a customer on requirements and data, while another could involve spending several days onsite helping deliver a key stage of an implementation. You'll also work closely with the internal product and development teams, bringing customer insight back into the business and helping ensure the platform continues to develop in line with what customers need. Key Responsibilities * Own software implementations through discovery, solution design, configuration and customer go-live * Work with customers to understand their processes and translate business challenges into effective software solutions * Lead workshops and discussions with stakeholders, helping customers challenge existing ways of working where there is an opportunity to improve * Work with customer data as part of implementation projects, identifying issues and ensuring information is suitable for migration * Manage several customer projects and priorities at the same time, keeping delivery organised and maintaining clear communication throughout * Provide product guidance and training, helping customers understand how to get the most from the platform * Feed customer requirements and insights back into the product and development teams to support ongoing improvements About You * Experience delivering software implementations, ideally involving complex business processes or enterprise applications * Comfortable working directly with customers and confident communicating with both technical and non-technical stakeholders * Naturally analytical, with an ability to understand how businesses operate and work through problems logically * Technically curious and comfortable working with systems, data and different technologies * Well organised and capable of managing multiple projects without losing sight of detail or deadlines * Commercially minded and confident enough to offer advice, challenge customers and recommend a better approach when appropriate * A proactive personality with the confidence to learn a specialist product and become a trusted source of knowledge for customers Experience with data migration, ERP or other operational software would be beneficial, alongside exposure to working with large datasets and tools such as SQL or Excel. You'll need a driving licence and be comfortable with travel as part of the role. The amount of travel will vary depending on projects, rather than being a fixed weekly requirement. Why Join? * Work on genuinely varied implementation projects rather than delivering the same solution repeatedly * Develop a broad skill set across software, data, consulting and project delivery * Build relationships with an interesting international customer base and become a trusted advisor throughout their projects * Join a close-knit, remote-first team where you'll have genuine ownership and visibility * Work alongside experienced product and development teams and have an influence on how the platform evolves * Be part of a wider international software group, offering stability and longer-term career opportunities What's on Offer This is a remote-first role but candidates will need to be based in Scotland, It's offering a salary of £40,000 - £45,000 + car allowance + bonus alongside a strong benefits package. Travel to customer sites is expected across the UK and occasionally internationally, although this will vary depending on project requirements. There may be periods with little or no travel, followed by a week onsite with a customer when a project reaches an important stage. If you're an Implementation Consultant who enjoys working with customers, solving problems and getting into the detail of how software can improve the way a business operates, this is a great opportunity to join a specialist software business where you can have a real impact. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Aug 20, 2026
Full time
Software Implementation Consultant required to join a growing, product-led software business operating within a highly specialised industry. The organisation develops a complex platform used by an international customer base and is continuing to invest in its product and services as it grows. This is a varied, customer-facing role where you'll work with clients throughout the implementation journey - understanding how their business operates, translating those requirements into practical solutions, working with their data, and helping them successfully adopt the platform. The Company This is a well-established software business operating within a specialist market where its technology plays an important role in supporting complex customer operations. The organisation is part of a wider international software group, giving it the backing and stability of a larger organisation while retaining the agility and close-knit feel of a specialist product business. The company has a strong focus on customer relationships and continued product development, with a collaborative culture where people are encouraged to take ownership, share ideas and develop their expertise. You'll be joining a relatively small and experienced group where your work is visible and you'll have the opportunity to contribute across both customer delivery and the wider product. The Role You'll be responsible for helping customers get from buying the software to successfully using it within their business. That means getting underneath how a customer currently works, understanding what they need the system to achieve and helping shape the best way of implementing it. You'll spend time with customers running workshops and gathering requirements, but you'll also get into the detail - looking at their data, identifying problems, configuring the system and helping resolve issues along the way. You'll work across several implementations, so there is plenty of variety. One week you might be working remotely with a customer on requirements and data, while another could involve spending several days onsite helping deliver a key stage of an implementation. You'll also work closely with the internal product and development teams, bringing customer insight back into the business and helping ensure the platform continues to develop in line with what customers need. Key Responsibilities * Own software implementations through discovery, solution design, configuration and customer go-live * Work with customers to understand their processes and translate business challenges into effective software solutions * Lead workshops and discussions with stakeholders, helping customers challenge existing ways of working where there is an opportunity to improve * Work with customer data as part of implementation projects, identifying issues and ensuring information is suitable for migration * Manage several customer projects and priorities at the same time, keeping delivery organised and maintaining clear communication throughout * Provide product guidance and training, helping customers understand how to get the most from the platform * Feed customer requirements and insights back into the product and development teams to support ongoing improvements About You * Experience delivering software implementations, ideally involving complex business processes or enterprise applications * Comfortable working directly with customers and confident communicating with both technical and non-technical stakeholders * Naturally analytical, with an ability to understand how businesses operate and work through problems logically * Technically curious and comfortable working with systems, data and different technologies * Well organised and capable of managing multiple projects without losing sight of detail or deadlines * Commercially minded and confident enough to offer advice, challenge customers and recommend a better approach when appropriate * A proactive personality with the confidence to learn a specialist product and become a trusted source of knowledge for customers Experience with data migration, ERP or other operational software would be beneficial, alongside exposure to working with large datasets and tools such as SQL or Excel. You'll need a driving licence and be comfortable with travel as part of the role. The amount of travel will vary depending on projects, rather than being a fixed weekly requirement. Why Join? * Work on genuinely varied implementation projects rather than delivering the same solution repeatedly * Develop a broad skill set across software, data, consulting and project delivery * Build relationships with an interesting international customer base and become a trusted advisor throughout their projects * Join a close-knit, remote-first team where you'll have genuine ownership and visibility * Work alongside experienced product and development teams and have an influence on how the platform evolves * Be part of a wider international software group, offering stability and longer-term career opportunities What's on Offer This is a remote-first role but candidates will need to be based in Scotland, It's offering a salary of £40,000 - £45,000 + car allowance + bonus alongside a strong benefits package. Travel to customer sites is expected across the UK and occasionally internationally, although this will vary depending on project requirements. There may be periods with little or no travel, followed by a week onsite with a customer when a project reaches an important stage. If you're an Implementation Consultant who enjoys working with customers, solving problems and getting into the detail of how software can improve the way a business operates, this is a great opportunity to join a specialist software business where you can have a real impact. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Trainee Retail Sales Advisor Job in Christchurch Our well-established retail client based in Christchurch have an exciting opportunity for a Trainee Retail Sales Advisor to join their expert customer sales team. You will become the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking. Salary and Benefits: A competitive starting salary, with an uncapped OTE Working 5 days per week 9.00 am - 5.30 pm, and some weekends on a rota basis Bonus incentives and commission Pension contribution Training and learning development Free parking Annual leave entitlement Duties and Responsibilities: Greet customers who enter the store Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling. Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion Communicate with customers both face to face and digitally Efficiently and accurately process sales orders Process cash and card payments Minimum Skills and Experience Required: Able to demonstrate outstanding levels of customer service Demonstrate professionalism and enthusiasm to deliver a great customer experience An ability to work under pressure, to clear goals and targets while maximising opportunities IT literate with Office 365, Word & Excel Show initiative to work independently and within a team Problem solving ability This Trainee Retail Sales Advisor job in Christchurch would suit candidates from a customer facing, and or, sales background, and who have excellent communication skills.
Aug 20, 2026
Full time
Trainee Retail Sales Advisor Job in Christchurch Our well-established retail client based in Christchurch have an exciting opportunity for a Trainee Retail Sales Advisor to join their expert customer sales team. You will become the best in the industry, offering knowledge and expert advice to ensure you always delight customers. The package on offer will incorporate basic salary, various commission levels dependant on targets achieved and individual and departmental bonuses on targets achieved. You will receive a range of benefits which includes, preferential discounts on products and free onsite parking. Salary and Benefits: A competitive starting salary, with an uncapped OTE Working 5 days per week 9.00 am - 5.30 pm, and some weekends on a rota basis Bonus incentives and commission Pension contribution Training and learning development Free parking Annual leave entitlement Duties and Responsibilities: Greet customers who enter the store Give advice and guidance on product selection to customers through discovery and effectively process and promote instore offers Assisting shoppers to find the goods and products they are looking for, enhancing sales through add on's and upselling. Work on the CRM to maximise opportunities and conversion, gathering leads and ensuring all follow ups are carried out, therefore gaining the highest levels of sale conversion Communicate with customers both face to face and digitally Efficiently and accurately process sales orders Process cash and card payments Minimum Skills and Experience Required: Able to demonstrate outstanding levels of customer service Demonstrate professionalism and enthusiasm to deliver a great customer experience An ability to work under pressure, to clear goals and targets while maximising opportunities IT literate with Office 365, Word & Excel Show initiative to work independently and within a team Problem solving ability This Trainee Retail Sales Advisor job in Christchurch would suit candidates from a customer facing, and or, sales background, and who have excellent communication skills.
Are you an experienced Sales professional seeking a new and exciting challenge? Clark James Recruitment are delighted to be working with a highly professional and also highly regarded business within the property sector. Our client are looking for a driven, forward thinking and experienced sales professional to join their business within a sales capacity. Role We are seeking an energetic and motivated experienced Sales Advisor to join our dynamic sales team. In this role, you will be the driving force behind delivering exceptional customer service, building strong client relationships, and achieving sales targets. Your passion for sales combined with excellent communication skills will help us create memorable shopping experiences that inspire loyalty and growth. This is an exciting opportunity for a proactive professional eager to thrive in a fast-paced environment and make a tangible impact through their sales expertise. Engage with customers confidently to understand their needs and recommend suitable products or services. Negotiate effectively to close sales and maximize customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Manage your time efficiently to prioritise tasks, follow up on leads, and meet sales goals Maintain organised records of sales activities, customer interactions, and follow-up actions. Candidate Proven experience and ability within a similar sales role with a track record of meeting or exceeding targets. Previous experience within the Property sector desirable however, not essentail. Strong negotiation skills with the ability to influence and persuade customers effectively Excellent communication skills in English, both verbal and written. Valid driving license for travel between client sites or stores as needed. Knowledge of IT systems, CRM tools, and basic organizational skills to manage multiple accounts efficiently. Ability to deliver exceptional customer service while maintaining professionalism under pressure. Strong time management skills with the ability to prioritize tasks in a fast-paced environment. Full Driving Licence and own car essential. Package Basic salary to £35,000 (dependent on experience). Attractive on target earnings £50,000 - £60,000) which are very achievable. Company benefits.
Aug 20, 2026
Full time
Are you an experienced Sales professional seeking a new and exciting challenge? Clark James Recruitment are delighted to be working with a highly professional and also highly regarded business within the property sector. Our client are looking for a driven, forward thinking and experienced sales professional to join their business within a sales capacity. Role We are seeking an energetic and motivated experienced Sales Advisor to join our dynamic sales team. In this role, you will be the driving force behind delivering exceptional customer service, building strong client relationships, and achieving sales targets. Your passion for sales combined with excellent communication skills will help us create memorable shopping experiences that inspire loyalty and growth. This is an exciting opportunity for a proactive professional eager to thrive in a fast-paced environment and make a tangible impact through their sales expertise. Engage with customers confidently to understand their needs and recommend suitable products or services. Negotiate effectively to close sales and maximize customer satisfaction. Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience. Manage your time efficiently to prioritise tasks, follow up on leads, and meet sales goals Maintain organised records of sales activities, customer interactions, and follow-up actions. Candidate Proven experience and ability within a similar sales role with a track record of meeting or exceeding targets. Previous experience within the Property sector desirable however, not essentail. Strong negotiation skills with the ability to influence and persuade customers effectively Excellent communication skills in English, both verbal and written. Valid driving license for travel between client sites or stores as needed. Knowledge of IT systems, CRM tools, and basic organizational skills to manage multiple accounts efficiently. Ability to deliver exceptional customer service while maintaining professionalism under pressure. Strong time management skills with the ability to prioritize tasks in a fast-paced environment. Full Driving Licence and own car essential. Package Basic salary to £35,000 (dependent on experience). Attractive on target earnings £50,000 - £60,000) which are very achievable. Company benefits.
Great Vibes. Great Rewards. Great Career. Customer Sales Advisor Salary: £27,930 + £4,200 Bonus Potential Are you big on service but driven by results? We're looking for a sharp, energetic Customer Sales Advisor to join our punchy, high-speed office in Tamworth This isn't just about answering phones-it's about building relationships, helping customers find the best solutions, and being part of a team that actually enjoys winning together. Why Join Us? Earn More: A competitive £27,930 base with a clear £4.2k bonus structure. Real Progression: We don't just offer jobs; we offer careers. If you're ambitious, the promotion opportunities are right here. The Atmosphere: A lively, supportive "punchy" office culture where team players thrive. The Role: You'll be the go-to contact for our Contract Catering customers, ensuring they get world-class service while looking for every opportunity to grow their account. Be the Expert: Advise customers on products and switch them to our exclusive brands. Stay Sharp: Respond to queries quickly and process orders with total accuracy. Collaborate: Support our National Account Managers and work closely with your team to hit collective KPIs. Be Proactive: Use your initiative to spot new business leads and keep your customers happy. What We're Looking For: The Right Attitude: You're energetic, enthusiastic, and love talking to people. A Team Player: You care about your colleagues and contribute to a positive office vibe. Service-Driven: You have a background in office-based customer service and a "can-do" approach. Detail-Oriented: You're computer literate and stay organized even when the office is buzzing. Ready to level up your career in a team that rewards your hard work? Apply today!
Aug 20, 2026
Full time
Great Vibes. Great Rewards. Great Career. Customer Sales Advisor Salary: £27,930 + £4,200 Bonus Potential Are you big on service but driven by results? We're looking for a sharp, energetic Customer Sales Advisor to join our punchy, high-speed office in Tamworth This isn't just about answering phones-it's about building relationships, helping customers find the best solutions, and being part of a team that actually enjoys winning together. Why Join Us? Earn More: A competitive £27,930 base with a clear £4.2k bonus structure. Real Progression: We don't just offer jobs; we offer careers. If you're ambitious, the promotion opportunities are right here. The Atmosphere: A lively, supportive "punchy" office culture where team players thrive. The Role: You'll be the go-to contact for our Contract Catering customers, ensuring they get world-class service while looking for every opportunity to grow their account. Be the Expert: Advise customers on products and switch them to our exclusive brands. Stay Sharp: Respond to queries quickly and process orders with total accuracy. Collaborate: Support our National Account Managers and work closely with your team to hit collective KPIs. Be Proactive: Use your initiative to spot new business leads and keep your customers happy. What We're Looking For: The Right Attitude: You're energetic, enthusiastic, and love talking to people. A Team Player: You care about your colleagues and contribute to a positive office vibe. Service-Driven: You have a background in office-based customer service and a "can-do" approach. Detail-Oriented: You're computer literate and stay organized even when the office is buzzing. Ready to level up your career in a team that rewards your hard work? Apply today!
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Aug 20, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. EY's Financial Services practice is a unique industry-focused business unit that provides a broad range of integrated services to financial institutions and other capital markets participants, including banks, insurers, wealth and asset managers and government. EY UK's Remediation Team works across all sectors on a broad range of engagements with a diverse portfolio of clients, delivering consultancy services and support focused on the execution of remediation programmes and the management of regulatory risk. The team focuses on delivering some of the industry's largest and most complex remediation programmes. This includes supporting firms in qualifying potential issues, root cause analysis, as well as designing and implementing past business reviews and redress schemes to remediate consumer harm. The opportunity Our objective is to continue being the market leader in delivering large-scale, complex remediation programmes within the Financial Services sector. We collaborate and work closely with teams across EY to design and execute technology-enabled delivery solutions that bring structure, pace and control to high profile programmes for our clients, while also building and deepening senior client relationships and identifying opportunities to support clients across the remediation lifecycle. As a Director, you will play a pivotal role in shaping EY's remediation delivery strategy, taking end-to-end accountability for programme set-up and execution, and acting as a trusted adviser to senior client stakeholders on delivery approach, governance, risks and good customer outcomes. You will also be expected to originate and shape new opportunities, lead pursuits and proposals, and bring the best of EY to clients through strong relationship management and market-facing insight. Your key responsibilities As a Director within the Remediation Team, you will lead complex multi-workstream programmes from mobilisation through to closure, setting the delivery strategy, establishing governance and controls, and assuring high quality outcomes. Typical engagements include leading, directing and assuring the design, implementation or review of: Past business reviews and large-scale remediation programmes for firms Programme design and control, including integrated plans, dependencies, RAID management, milestones, and operational execution Governance and operating rhythm, steering committees, working groups, decision forums, and clear escalation pathways Performance management and reporting including MI and insights, outcome tracking, executive dashboards and Board level reporting Resource and financial management comprising budgeting, forecasting, capacity planning, and commercial oversight Workstream leadership across multi disciplinary teams (operations, technology, data, risk) to deliver at pace Quality management incorporating assurance frameworks, outcome testing and continuous improvement across delivery lifecycle Delivery of FCA agreed actions including Section 166 reviews and Skilled Person engagements Development of programme artefacts, including policy frameworks, remediation principles and redress methodologies to scale repeatable delivery Originating, shaping and leading significant business development opportunities for new and existing clients The successful candidate will be expected to: Provide visible leadership across EY's largest and most complex remediation programmes, acting as the primary point of accountability for delivery, quality and outcomes Be a very established Programme Manager with significant experience of setting up and delivering large scale remediation programmes Set the overall programme strategy and delivery approach, including mobilisation, governance design, delivery controls, reporting and assurance Lead multiple workstreams and engagement teams concurrently, ensuring clear ownership, strong delivery cadence, and effective decision making discipline Own commercial performance and programme control, including budgeting, resourcing, risk management and contractual delivery commitments Translate complex regulatory expectations into actionable delivery plans and operating models that teams can execute at scale. Operate confidently at senior levels, with strong written and verbal communication skills for Board level reporting, regulator engagement and executive presentations Proactively identify and convert opportunities for EY to provide additional advisory services, leveraging existing client relationships Lead, or play a senior role in, the development and governance of proposals for significant new client opportunities Build, maintain and deepen senior client relationships, acting as a trusted adviser across remediation, regulatory risk and broader transformation agendas Create a high performing team culture, mentoring senior managers and managers, and taking accountability for talent development, succession and performance outcomes Demonstrate a proactive, ownership driven mindset with a clear ambition to progress to Partner and help shape the future direction of the practice Skills and Attributes for Success: Demonstrate extensive programme leadership experience, including setting up and delivering large scale remediation programmes Proven programme leadership experience delivering large scale, multi workstream transformation and/or remediation programmes, with complex governance and stakeholder landscapes Strong programme management disciplines and the ability to establish strong delivery controls Working knowledge of financial services regulation and remediation, with the ability to translate regulatory expectations into executable delivery plans and measurable outcomes Outstanding communication skills, strong commercial acumen and the ability to provide constructive challenge at senior levels Highly organised, structured and disciplined, with the flexibility to operate effectively across multiple priorities and under significant regulatory and delivery pressure Proactive and outcomes focused, anticipating issues, shaping solutions and driving decisions to conclusion Strong client facing presence, with the ability to build trusted relationships with senior executives, regulators and external advisers Confident in managing ambiguity and complexity, balancing regulatory expectations with pragmatic delivery considerations Demonstrated ability to originate, shape and grow new business opportunities within remediation and adjacent regulatory risk services A collaborative leader who works effectively across EY's wider Financial Services practice and promotes a strong, inclusive team culture To qualify for the role, you must have some or all of the following: • Typically, 12+ years' experience working within Financial Services or significant experience leading large scale remediation programmes • Proficient in programme set up and execution (governance, planning, controls, reporting, resourcing and budget management) with the ability to translate regulatory expectations into effective delivery plans • Sound technical knowledge of financial products and customer facing regulated activities (e.g. complaint handling, redress, conduct risk) • Strong academic background, ideally to a degree level or equivalent • FPC or QCF Level 4 qualified (preferable but not required) • Proven experience managing, developing and sponsoring senior talent What we look for We are looking for individuals with a strong sense of ownership, commercial awareness and ambition to help transform the financial services industry. If you have a passion for leading some of the industry's most complex and high profile remediation programmes, and are motivated by progression to Partner, this role is for you. What we offer We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with MyReward you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that's right for you If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected . click apply for full job details
Optical Assistant - Woodley So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Salary: Up to £27,000 (Depending on Experience) Full Time - 38.5 hours per week including weekend working 28 days annual leave Specsavers Perks Outstanding clinical and professional development opportunities Enhanced Sick pay (after a year of service) Enhanced pay for family leave (Maternity/Paternity etc) Experience level: Previous Optical experience required What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
Aug 20, 2026
Full time
Optical Assistant - Woodley So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our team We have a wonderful team of dedicated people in our store ready and waiting for you to meet. Salary: Up to £27,000 (Depending on Experience) Full Time - 38.5 hours per week including weekend working 28 days annual leave Specsavers Perks Outstanding clinical and professional development opportunities Enhanced Sick pay (after a year of service) Enhanced pay for family leave (Maternity/Paternity etc) Experience level: Previous Optical experience required What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Previous optical experience as an Optical Advisor or Dispensing Assistant Passion for providing excellent customer service and making customers' lives easier Great teamwork A good initiative Confidence in using IT systems Excellent communication and listening skills Prepared to step out of your comfort zone and try something new Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless). Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics or Audiology business Basic knowledge/experience of optical and/or Audiology terminology. Checked all the boxes? Now's the perfect time to apply!
Technical Advisor Specialist - World Class Lubricant Brand West Midlands / Central England / Birmingham Lubricants, Oils & Fuel Additives 48,000 Basic + Bonus Company Car Generous Holiday Allowance Industry-Leading Product Training Ongoing Technical Development Global Manufacturer Become the Technical Authority Behind a World-Class Lubricants Brand As part of a strategic investment in automotive technical services, we are seeking an experienced Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies. This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customer channels across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio. If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry's most respected names. What You'll Be Doing Delivering expert Technical Support to internal sales & marketing teams as well as external customers on our complete product group. Advising on correct Automotive applications aligning product with specifications and applications. Investigating Technical Product issues, diagnosing root causes and recommending effective solutions. Supporting product positioning through delivering Technical Presentations , onsite training and customer engagement. Acting as a trusted technical resource across OEM , Distributor and end-user / Workshop Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications. Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction. What We're Looking For We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or Automotive Engine / Drivetrain related technologies. Able to engage and communicate at all levels and delivering "best in class" technical support across the aftermarket channels. Essential Technical Expertise Strong understanding of technical automotive under bonnet applications Knowledge of automotive lubricants would be particularly interesting. Experience interpreting technical documentation , specifications and performance data. Technical application knowledge across sectors such as: Passenger Car Motor Oils (PCMO) Motorcycles Electric Vehicles (EV) Commercial Vehicles Marine Bicycle Agricultural and Off-Highway Equipment Good working knowledge of additive technologies including: Fuel System Cleaners Oil Additives Maintenance Products Problem-Solving Treatments Preferred Background Academic achievement in Chemistry, Mechanical / Automotive Engineering or a related Engineering Genuine passion for automotive technology and vehicle performance. Strong communication, presentation and stakeholder management skills. Flexible approach to office-based work and customer-facing travel when required. Training & Development Representing products manufactured to stringent OEM standards, you'll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology. Through ongoing product, industry and technical training, you'll be empowered to become the recognised go-to expert within the business and across the wider customer network. Interested? Register your interest by sending: Your up-to-date CV A brief note outlining why this opportunity aligns with your experience and career aspirations Glen Shepherd (phone number removed) REF 4371GSA Technical Advisor / Technical Application Support Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Aug 20, 2026
Full time
Technical Advisor Specialist - World Class Lubricant Brand West Midlands / Central England / Birmingham Lubricants, Oils & Fuel Additives 48,000 Basic + Bonus Company Car Generous Holiday Allowance Industry-Leading Product Training Ongoing Technical Development Global Manufacturer Become the Technical Authority Behind a World-Class Lubricants Brand As part of a strategic investment in automotive technical services, we are seeking an experienced Technical Advisor to join a globally recognised manufacturer of premium lubricants, oils and fuel additive technologies. This is a highly visible and influential technical position, acting as the critical link between Product Development, Sales, Marketing and Customer channels across multiple automotive sectors. You will provide expert guidance on product selection, application suitability, technical troubleshooting and performance optimisation, helping customers and colleagues maximise the value of a market-leading product portfolio. If you thrive on solving complex technical challenges and enjoy being recognised as the subject matter expert, this is an opportunity to build your reputation with one of the industry's most respected names. What You'll Be Doing Delivering expert Technical Support to internal sales & marketing teams as well as external customers on our complete product group. Advising on correct Automotive applications aligning product with specifications and applications. Investigating Technical Product issues, diagnosing root causes and recommending effective solutions. Supporting product positioning through delivering Technical Presentations , onsite training and customer engagement. Acting as a trusted technical resource across OEM , Distributor and end-user / Workshop Maintaining technical documentation and ensuring compliance with relevant industry specifications and classifications. Collaborating with colleagues across commercial and technical functions to support business growth and customer satisfaction. What We're Looking For We are seeking a technically accomplished individual with a strong background in lubricants, oils, additive chemistry or Automotive Engine / Drivetrain related technologies. Able to engage and communicate at all levels and delivering "best in class" technical support across the aftermarket channels. Essential Technical Expertise Strong understanding of technical automotive under bonnet applications Knowledge of automotive lubricants would be particularly interesting. Experience interpreting technical documentation , specifications and performance data. Technical application knowledge across sectors such as: Passenger Car Motor Oils (PCMO) Motorcycles Electric Vehicles (EV) Commercial Vehicles Marine Bicycle Agricultural and Off-Highway Equipment Good working knowledge of additive technologies including: Fuel System Cleaners Oil Additives Maintenance Products Problem-Solving Treatments Preferred Background Academic achievement in Chemistry, Mechanical / Automotive Engineering or a related Engineering Genuine passion for automotive technology and vehicle performance. Strong communication, presentation and stakeholder management skills. Flexible approach to office-based work and customer-facing travel when required. Training & Development Representing products manufactured to stringent OEM standards, you'll receive extensive support to deepen your technical expertise and remain at the forefront of lubricant and additive technology. Through ongoing product, industry and technical training, you'll be empowered to become the recognised go-to expert within the business and across the wider customer network. Interested? Register your interest by sending: Your up-to-date CV A brief note outlining why this opportunity aligns with your experience and career aspirations Glen Shepherd (phone number removed) REF 4371GSA Technical Advisor / Technical Application Support Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: £12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 20, 2026
Contractor
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: £12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ernest Gordon Recruitment Limited
Inverness, Highland
Parts Sales Admin (Any Background) £26,000 - £28,000 (OTE 40K) + Bonus & Overtime + 30 Days Holiday + Training + Progression Inverness, Highlands Are you a Parts Sales Admin, Parts Advisor or similar looking for a role that can offer high earning potential through lucrative bonuses? Do you want to work in a busy and highly skilled department that can offer ample overtime opportunities paid at 1.5x - 2x to significantly boost your earnings? In this role you will be responsible for dealing with clients and customers on agricultural equipment, providing quotes, checking deliveries, managing stock and assisting depot staff. This is a busy depot and a customer facing role offering plenty of variety.This company is a market leading distributor of heavy construction and agricultural machinery in the United Kingdom. They have built a solid reputation over the last 40 years for providing the best quality equipment and have grown consistently since their start and are looking to capitalise on this growth with this recent vacancy.This role would suit a Parts Sales Admin or Parts Advisor from any background looking for a generous bonus and plenty of overtime to significantly increase your earnings. The Role: Selling parts for Agricultural and Heavy Plant equipment Being the first point of contact for inbound enquiries Supporting the Service Department as needed Maintaining Stock as needed Monday to Friday, 39 hours with plenty of overtime available paid 1.5x - 2x rates The Person: Parts Sales Admin, Parts Advisor or similar Commutable to Inverness Reference Number: BBBH 26831 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 20, 2026
Full time
Parts Sales Admin (Any Background) £26,000 - £28,000 (OTE 40K) + Bonus & Overtime + 30 Days Holiday + Training + Progression Inverness, Highlands Are you a Parts Sales Admin, Parts Advisor or similar looking for a role that can offer high earning potential through lucrative bonuses? Do you want to work in a busy and highly skilled department that can offer ample overtime opportunities paid at 1.5x - 2x to significantly boost your earnings? In this role you will be responsible for dealing with clients and customers on agricultural equipment, providing quotes, checking deliveries, managing stock and assisting depot staff. This is a busy depot and a customer facing role offering plenty of variety.This company is a market leading distributor of heavy construction and agricultural machinery in the United Kingdom. They have built a solid reputation over the last 40 years for providing the best quality equipment and have grown consistently since their start and are looking to capitalise on this growth with this recent vacancy.This role would suit a Parts Sales Admin or Parts Advisor from any background looking for a generous bonus and plenty of overtime to significantly increase your earnings. The Role: Selling parts for Agricultural and Heavy Plant equipment Being the first point of contact for inbound enquiries Supporting the Service Department as needed Maintaining Stock as needed Monday to Friday, 39 hours with plenty of overtime available paid 1.5x - 2x rates The Person: Parts Sales Admin, Parts Advisor or similar Commutable to Inverness Reference Number: BBBH 26831 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Michael Page are working with a reputable business within the leisure sector in Hull to recruit for a Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees! Immediate interviews being held! Client Details Michael Page are working with a reputable business within the leisure sector in Hull to recruit for a Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees! Immediate interviews being held! Description As a Customer Service Advisor you will be the first point of contact for customers looking to place an order with the business. You will be handing a range of queries providing excellent product knowledge supporting with quotations and taking orders alongside processing on the system. The role will be supporting customers throughout their order journey from start to finish and will work closely with other members of the business to ensure a seamless experience. If you are extremely customer centric thrive in busy environments and passionate about providing excellent client care we would love to hear from you! Profile Previous customer service and sales order processing experience An excellent telephone manner and strong communication skills Able to work in a busy fast paced volume environment A keen eye for detail and good organisation An excellent team player Job Offer Salary of £28000+ reputable business within the leisure sector+ easily accessible location in Hull+ free parking+ hybrid working+ full training provided and excellent supportive environment+ good progression and development routes+ no shift patterns or weekends+ excellent benefits package+ good facilities and offices+ immediate interviews being held
Aug 20, 2026
Full time
Michael Page are working with a reputable business within the leisure sector in Hull to recruit for a Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees! Immediate interviews being held! Client Details Michael Page are working with a reputable business within the leisure sector in Hull to recruit for a Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone experienced with customer services and a order processing position looking to join a company which are growing and offer an excellent progression plan for all their employees! Immediate interviews being held! Description As a Customer Service Advisor you will be the first point of contact for customers looking to place an order with the business. You will be handing a range of queries providing excellent product knowledge supporting with quotations and taking orders alongside processing on the system. The role will be supporting customers throughout their order journey from start to finish and will work closely with other members of the business to ensure a seamless experience. If you are extremely customer centric thrive in busy environments and passionate about providing excellent client care we would love to hear from you! Profile Previous customer service and sales order processing experience An excellent telephone manner and strong communication skills Able to work in a busy fast paced volume environment A keen eye for detail and good organisation An excellent team player Job Offer Salary of £28000+ reputable business within the leisure sector+ easily accessible location in Hull+ free parking+ hybrid working+ full training provided and excellent supportive environment+ good progression and development routes+ no shift patterns or weekends+ excellent benefits package+ good facilities and offices+ immediate interviews being held
Customer Support Advisor As a Customer Support Advisor, you will be the first point of contact for customers, handling a wide range of enquiries across phone, email, and digital channels. No two days are the same, and you'll be expected to manage everything from routine questions and administrative requests to more complex issues and complaints.Strong communication skills are essential, as you'll be responsible for building relationships, investigating concerns, providing updates, and ensuring all customer interactions are followed through to resolution.This role requires a confident all-round communicator who can adapt their approach to different situations while delivering an excellent customer experience. The Role As a Customer Support Advisor, you will be the first point of contact for customers, handling enquiries via phone, email, and digital channels. You'll provide timely solutions, investigate issues, and support customers throughout their journey while maintaining high service standards. Key Responsibilities Respond to customer enquiries across multiple channels. Resolve queries efficiently and professionally. Build positive customer relationships through clear communication. Manage complaints and identify appropriate solutions. Maintain accurate customer records and complete administrative tasks. Support continuous improvement of processes and customer experience. About You Excellent communication and interpersonal skills. Patient, empathetic, and customer focused. Confident problem-solver with strong attention to detail. Comfortable working in a fast-paced team environment. What's on Offer Full-time, Monday to Friday role Competitive holiday allowance and pension scheme. Performance-related bonus opportunities. Comprehensive benefits package. Ongoing training and career development opportunities. Please Note: Successful candidates will be required to pass relevant pre-employment screening and background checks. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.ME15787
Aug 20, 2026
Full time
Customer Support Advisor As a Customer Support Advisor, you will be the first point of contact for customers, handling a wide range of enquiries across phone, email, and digital channels. No two days are the same, and you'll be expected to manage everything from routine questions and administrative requests to more complex issues and complaints.Strong communication skills are essential, as you'll be responsible for building relationships, investigating concerns, providing updates, and ensuring all customer interactions are followed through to resolution.This role requires a confident all-round communicator who can adapt their approach to different situations while delivering an excellent customer experience. The Role As a Customer Support Advisor, you will be the first point of contact for customers, handling enquiries via phone, email, and digital channels. You'll provide timely solutions, investigate issues, and support customers throughout their journey while maintaining high service standards. Key Responsibilities Respond to customer enquiries across multiple channels. Resolve queries efficiently and professionally. Build positive customer relationships through clear communication. Manage complaints and identify appropriate solutions. Maintain accurate customer records and complete administrative tasks. Support continuous improvement of processes and customer experience. About You Excellent communication and interpersonal skills. Patient, empathetic, and customer focused. Confident problem-solver with strong attention to detail. Comfortable working in a fast-paced team environment. What's on Offer Full-time, Monday to Friday role Competitive holiday allowance and pension scheme. Performance-related bonus opportunities. Comprehensive benefits package. Ongoing training and career development opportunities. Please Note: Successful candidates will be required to pass relevant pre-employment screening and background checks. Refer a friend and earn a retail voucher worth up to £500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.ME15787
Service Advisor Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group. As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Providing customers with clear updates on vehicle progress and required work Liaising closely with technicians and the workshop team Upselling additional work where required while maintaining excellent customer service Producing accurate job cards, invoices, and service documentation Ensuring customers receive a first-class aftersales experience Requirements Minimum 12 months experience as a Service Advisor (or similar aftersales role) Experience within a main dealer environment is highly desirable Strong communication and customer service skills Ability to work in a busy, target-driven environment Good organisational skills and attention to detail Working Hours 45 hours per week Saturday rota: 8:00am - 1:00pm (1 in 3) Salary & Benefits Basic Salary: £30,000+ depending on experience OTE of up to £40,800 Opportunity to work with a recognised VAG brand Career progression within a reputable dealership group If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Aug 20, 2026
Full time
Service Advisor Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group. As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Key Responsibilities Booking vehicles in for servicing, maintenance, and repair work Providing customers with clear updates on vehicle progress and required work Liaising closely with technicians and the workshop team Upselling additional work where required while maintaining excellent customer service Producing accurate job cards, invoices, and service documentation Ensuring customers receive a first-class aftersales experience Requirements Minimum 12 months experience as a Service Advisor (or similar aftersales role) Experience within a main dealer environment is highly desirable Strong communication and customer service skills Ability to work in a busy, target-driven environment Good organisational skills and attention to detail Working Hours 45 hours per week Saturday rota: 8:00am - 1:00pm (1 in 3) Salary & Benefits Basic Salary: £30,000+ depending on experience OTE of up to £40,800 Opportunity to work with a recognised VAG brand Career progression within a reputable dealership group If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Retail Training Manager - Luxury Retail We are looking for an exceptional Retail Training Manager to join a prestigious luxury retail environment, playing a key role in developing the capability, performance and client experience of a large, high-profile store . This is a highly visible, hands-on training and development role, based in store and working closely with Store Leadership and the wider retail team. You will identify learning needs, build and deliver development plans, coach individuals and leaders, and ensure training translates into stronger performance and an exceptional client experience. The Role As Retail Training Manager, you will: Own the in-store training and development agenda, aligning learning priorities with business and store objectives. Partner with Store Leadership to identify capability gaps and develop targeted training action plans. Conduct training needs analysis using KPIs, performance data, observation, feedback and business priorities. Deliver engaging training sessions, coaching, shadowing, daily briefings and best-practice sharing across the store. Build and manage individual development and coaching plans, providing regular feedback and monitoring progress. Establish a strong culture of observation, feedback and coaching across all levels of the store. Coach Store Leadership on effective people development and "Coach the Coach" techniques. Support the development of Client Advisors across selling skills, client experience, clienteling, CRM, styling, product knowledge, brand storytelling and high-end products. Lead and coordinate onboarding and induction programmes for new starters, working closely with Head Office and Store Leadership. Partner with wider functions including CRM, Merchandising, Events and Retail to deliver relevant learning initiatives. Champion digital learning tools and encourage a culture of continuous self-development. Monitor the effectiveness, retention and commercial impact of training, ensuring learning is embedded on the shop floor. Maintain a highly visible presence within the store, using real-time observation and coaching to reinforce learning and improve performance. About You We are looking for an experienced training and learning professional who is passionate about developing people and has a strong understanding of customer-facing environments. You may currently be a Retail Training Manager, Learning & Development Manager, Retail Trainer, Learning Partner, Training Business Partner or a similar training and development professional. We are open to candidates from fashion and luxury retail as well as other retail, premium, hospitality, service or customer-focused environments . The most important factor is that you bring strong training and L&D expertise and understand how to translate learning into improved performance. You will ideally bring: Proven experience in retail training, learning and development, coaching or people development. Experience designing and delivering training programmes and development plans. Strong experience in training needs analysis, identifying capability gaps and creating targeted learning solutions. A track record of coaching individuals and leaders and providing effective feedback. Experience working within a large, complex or high-volume customer-facing environment. Strong commercial awareness and an understanding of retail KPIs, particularly customer engagement, CRM, clienteling and conversion. The ability to use data and performance information to identify learning opportunities and measure the impact of training. A confident, engaging and credible communication style, with the ability to work with people at all levels. A highly hands-on approach and the ability to build strong relationships on the shop floor. Strong organisational skills and the ability to manage multiple priorities. A genuine passion for learning, development and creating high-performing teams. Fluency in English. The Opportunity This is an exciting opportunity for a passionate training professional to take ownership of the learning and development agenda within a large and prestigious luxury retail store . You will work closely with senior Store Leadership and have a genuine opportunity to influence capability, performance and client experience across a significant team. If you are a Retail Training Manager, L&D professional or experienced trainer who thrives on coaching, developing people and turning learning into measurable performance , we'd love to hear from you. Zachary Daniels is acting as an employment business in relation to this vacancy. BBBH37112
Aug 20, 2026
Full time
Retail Training Manager - Luxury Retail We are looking for an exceptional Retail Training Manager to join a prestigious luxury retail environment, playing a key role in developing the capability, performance and client experience of a large, high-profile store . This is a highly visible, hands-on training and development role, based in store and working closely with Store Leadership and the wider retail team. You will identify learning needs, build and deliver development plans, coach individuals and leaders, and ensure training translates into stronger performance and an exceptional client experience. The Role As Retail Training Manager, you will: Own the in-store training and development agenda, aligning learning priorities with business and store objectives. Partner with Store Leadership to identify capability gaps and develop targeted training action plans. Conduct training needs analysis using KPIs, performance data, observation, feedback and business priorities. Deliver engaging training sessions, coaching, shadowing, daily briefings and best-practice sharing across the store. Build and manage individual development and coaching plans, providing regular feedback and monitoring progress. Establish a strong culture of observation, feedback and coaching across all levels of the store. Coach Store Leadership on effective people development and "Coach the Coach" techniques. Support the development of Client Advisors across selling skills, client experience, clienteling, CRM, styling, product knowledge, brand storytelling and high-end products. Lead and coordinate onboarding and induction programmes for new starters, working closely with Head Office and Store Leadership. Partner with wider functions including CRM, Merchandising, Events and Retail to deliver relevant learning initiatives. Champion digital learning tools and encourage a culture of continuous self-development. Monitor the effectiveness, retention and commercial impact of training, ensuring learning is embedded on the shop floor. Maintain a highly visible presence within the store, using real-time observation and coaching to reinforce learning and improve performance. About You We are looking for an experienced training and learning professional who is passionate about developing people and has a strong understanding of customer-facing environments. You may currently be a Retail Training Manager, Learning & Development Manager, Retail Trainer, Learning Partner, Training Business Partner or a similar training and development professional. We are open to candidates from fashion and luxury retail as well as other retail, premium, hospitality, service or customer-focused environments . The most important factor is that you bring strong training and L&D expertise and understand how to translate learning into improved performance. You will ideally bring: Proven experience in retail training, learning and development, coaching or people development. Experience designing and delivering training programmes and development plans. Strong experience in training needs analysis, identifying capability gaps and creating targeted learning solutions. A track record of coaching individuals and leaders and providing effective feedback. Experience working within a large, complex or high-volume customer-facing environment. Strong commercial awareness and an understanding of retail KPIs, particularly customer engagement, CRM, clienteling and conversion. The ability to use data and performance information to identify learning opportunities and measure the impact of training. A confident, engaging and credible communication style, with the ability to work with people at all levels. A highly hands-on approach and the ability to build strong relationships on the shop floor. Strong organisational skills and the ability to manage multiple priorities. A genuine passion for learning, development and creating high-performing teams. Fluency in English. The Opportunity This is an exciting opportunity for a passionate training professional to take ownership of the learning and development agenda within a large and prestigious luxury retail store . You will work closely with senior Store Leadership and have a genuine opportunity to influence capability, performance and client experience across a significant team. If you are a Retail Training Manager, L&D professional or experienced trainer who thrives on coaching, developing people and turning learning into measurable performance , we'd love to hear from you. Zachary Daniels is acting as an employment business in relation to this vacancy. BBBH37112
Customer Service Advisor Bromsgrove £25,000-£26,000 per annum Our client is looking for a Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. Effectively gather customer information to diagnose and resolve issues efficiently. Provide accurate and up-to-date information about products, pricing, promotions, and warranties. Process customer orders, returns, and exchanges according to company policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service experiences. Document customer interactions and service resolutions accurately and efficiently. The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour with a focus on customer satisfaction. If you think you have the skills and experience my client is looking for then please click APPLY with your updated CV and I will be in touch soon.
Aug 20, 2026
Full time
Customer Service Advisor Bromsgrove £25,000-£26,000 per annum Our client is looking for a Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. Effectively gather customer information to diagnose and resolve issues efficiently. Provide accurate and up-to-date information about products, pricing, promotions, and warranties. Process customer orders, returns, and exchanges according to company policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service experiences. Document customer interactions and service resolutions accurately and efficiently. The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour with a focus on customer satisfaction. If you think you have the skills and experience my client is looking for then please click APPLY with your updated CV and I will be in touch soon.
