9 jobs found

Contracts Administrator £29,500 per annum Monday-Friday, 9:00am-5:30pm Wilmslow Time Recruitment - Preferred Supplier Time Recruitment is proud to be recruiting on behalf of a leading property and facilities management organisation, seeking a meticulous and proactive Contracts Administrator to join their expanding team. This is an excellent opportunity for someone with strong administrative capability, confidence in managing high volumes of data, and a keen eye for detail. The Role You will support the Facilities Managers with all administrative aspects of over 2,500 maintenance contracts across a large commercial property portfolio. Acting as the first point of contact for all contract-related queries, you will play a vital role in ensuring compliance, accuracy, and smooth operational delivery. Key responsibilities include: Managing existing maintenance contracts and assisting in drafting new agreements. Handling queries relating to asset/plant lists, labour rates, specifications, cost changes, and invoices. Ensuring all maintenance contracts meet required Health & Safety compliance standards. Liaising directly with contractors to clarify specifications, resolve queries, and maintain accurate documentation. Supporting the Helpdesk team when required, including raising and logging jobs with contractors or maintenance operatives. Conducting audits of contractor specifications, charges, and documentation. Working closely with the Finance department to resolve cost and charge-related queries. Producing correspondence, reports, and maintaining accurate records using Microsoft 365 . About You To succeed in this role, you will bring: Strong administrative experience, ideally within facilities, property, or contract management. Excellent attention to detail and organisational skills. Confidence liaising with contractors and internal teams. Solid working knowledge of Microsoft 365 . Basic accounting understanding. A proactive, solutions-focused approach. Benefits Competitive salary of £29,500 per annum Full-time hours: 9:00am-5:30pm, Monday to Friday Opportunity to join a respected organisation with long-term career potential Supportive team environment and varied workload If you're a detail-driven administrator looking to take the next step in your career, Time Recruitment would love to hear from you. Apply today to be considered for this fantastic opportunity.

We are looking for a Planner Scheduler to join our growing team in Aston, Birmingham . Our iwhub (centralised helpdesk) is an integral part of our thriving Responsive/ Maintenance division at Ian Williams. We value our people, fostering a culture of trust and support that brings out the best in our team. If you thrive in a fast paced, people focused environment, enjoy staying organised and solving problems, and value compassion and teamwork, we'd love to hear from you. This could be the start of something exciting! At Ian Williams, we're committed to fairness, inclusivity and respect. Your hard work will always be recognised and rewarded , and with that in mind, we offer the following: Competitive base salary of £28,583 for a 37.5 hour working week Monthly performance bonuses Profit share scheme 31 days annual leave (inc. Public Holidays) plus buy or sell annual leave Pension contributions up to 5% Life insurance Annual pay reviews Training & development opportunities Health and wellbeing support via Lighthouse Charity. What's involved in the Planner Scheduler role? Plan daily work schedules using our dynamic scheduling system, ensuring a first class experience for our residents through timely and efficient coordination. Own the scheduling process from start to finish, considering priority, location and time while managing risks that could impact KPIs. Act as the first point of contact for customers and operatives, offering support via phone and email to help achieve first time fix resolutions. Ensure accuracy and compliance by maintaining clear and detailed notes for each task on the system. Contribute to contract performance by producing daily KPI reports that reflect the success of our service delivery. What could you bring to the Planner Scheduler role? Previous experience in planning and scheduling is required, preferably within a repairs and maintenance environment, but you may have experience from another sector. You're driven, eager to learn, and thrive in a fast paced, reactive environment, with strong IT and analytical skills, along with the ability to follow processes and quickly adapt to new systems. About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Blackberry Hill Hospital in Bristol. Rydon has established a strong reputation for the quality within our maintenance division with a particular focus on NHS Hard Facilities Management - consisting of responsive repairs as well as planned/preventative maintenance. We look after more than 250 buildings on behalf of 20 NHS Trusts on a planned and responsive repairs and small works projects basis. We provide maintenance services to acute (hospital's), mental health trusts, ambulance and primary care trusts. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Blackberry Hill Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with sub-contractors, our contact centre team, engineers and service managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up sub-contractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. Line Management of two Co-ordinators by providing direction, managing performance and providing support. What we can offer you Competitive Salary 25 days holiday, which can be increased to 30 days with our holiday purchase scheme. Pension Scheme: 4% contributory. Life Assurance and Income Protection. Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Full training, ongoing coaching and support Opportunities for you to progress your career within the business This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will demonstrate previous experience of working in an administration position for a maintenance company and be familiar with statutory compliance administration. It would be an advantage for this experience to have been gained within a company providing a repairs and maintenance service to the NHS, however this is not essential. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel and also be familiar with CAFM systems. You will have strong administration experience, used to multi-tasking and prioritising your work with minimum supervision. Previous line management experience would also be an advantage. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To apply online, please use the 'apply for this job link' at the top of this page to be redirected to our careers page to complete your application.

We're currently recruiting for up to 4 " Assembly Operatives " to join a very longstanding and stable company based in the Berkhamsted area in their site based just off of the Highstreet; to support them on a contract project for the next 4+ months and then to be reviewed. This is a global company and you'd have the chance to join their small specialist assembly team, being responsible for helping produce high-precision assemblies. The company offers full and structured training as well as the chance to be involved in hands-on experience with some of the most advanced manufacturing processes and techniques. A position like this is going to be ideal for someone with a kind and sociable attitude to fit in with the team, someone enthusiastic with great attention to detail, and definitely someone that doesn't mind getting stuck into something hands on and working with some intricate assembly work - With this in mind, any previous assembly type experience and work would be hugely advantageous, but not essential as full training will be given and some of our most recent and most successful placements in this exact role had no experience at all either, but the right attitude! Due to the nature of this work, this is going to be ideal for someone happy to do something extremely repetitive, you'll be working on the same projects and components daily with little variation. There is also an element of computer-based work that goes alongside the assembly work, so you will need to be comfortable with picking up and using a new CRM/ERP system to help log and track work/goods. The role itself will be based fully in their Berkhamsted site and you'd be working 8am to 4.45pm (Mon-Thurs) and then it's a 3.30pm finish on a Friday. With this being a contracted project to begin with, this will be paying an hourly rate of £12.71 per hour + holiday accrual and you would be directly employed by the company. What to expect day to day: Precision Assembly: Execute intricate assembly processes adhering to technical drawings, work instructions, and quality protocols. Quality Assurance: Conduct continuous in-process inspections using calibrated measurement tools. Digital Documentation: Accurately record production data, material usage, and quality metrics in an ERP system (training provided). Continuous Improvement: Identify opportunities to reduce waste, optimize processes, and enhance workplace safety. Collaborative Operations: Work cross-functionally with engineering, quality control, and logistics teams to meet on-time delivery targets. Compliance: Maintain strict adherence to health & safety regulations. What do we need from you: Quality Focus: Exceptional attention to detail. Core Qualifications: Minimum of GCSEs including Maths & English Good computer skills are an absolute must and essential to already have. Right to live and work full time in the UK - And easily work fully in Berkhamsted, the offices are about a 10 minute walk from the train station and there is plenty of parking on site too. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.

Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.

Site Porter Full-Time 37.5 Hours per Week Permanent Role Are you a hands-on, reliable, and proactive individual looking for a varied role within a busy school environment? We are currently recruiting for a Site Porter to join a dedicated Estates and Services team, supporting the smooth day-to-day operation of a prestigious school site. This is an excellent opportunity for someone who enjoys practical work, takes pride in delivering excellent service, and thrives in a fast-paced environment where no two days are the same. Working Hours This role operates on a two-week alternating rota across 52 weeks of the year: Week A: 10:00am - 6:00pm Week B: 6:00am - 2:00pm (30-minute unpaid lunch break included) As Site Porter, you will play a key role in supporting the operational running of the school and wider charity facilities. Working within the in-house portering team, you will assist with site logistics, deliveries, event set-ups, security duties, and general operational support while ensuring health and safety standards are maintained at all times. This is a physically active role requiring excellent organisation, communication, and time management skills. You will regularly interact with staff, visitors, contractors, parents, and senior leadership, so professionalism and a positive approach are essential. Key Responsibilities as the Site Porter: Managing and responding to portering requests through the CAFM helpdesk system Unlocking and securing buildings and gates during early and late shifts Receiving, distributing, and storing deliveries, parcels, and incoming post Assisting with furniture moves, room set-ups, assemblies, parents' evenings, and school events Supporting the smooth running of major school and charity events Monitoring site safety and responding to alarms when required Providing reception cover during designated times Supporting traffic management and maintaining site security awareness Ensuring photocopier supplies are stocked across the site Carrying out manual handling duties safely and efficiently Assisting with vehicle checks, basic maintenance, and minibus duties when required Supporting wider Estates, Cleaning, Grounds, and Maintenance teams as needed Maintaining excellent housekeeping standards across the site The person: Essential Requirements Full clean UK driving licence Good understanding of health & safety practices Ability to work on a rotating shift pattern Professional appearance and attitude at all times Experience Physically fit and comfortable with manual handling duties Highly organised with good time management skills A strong communicator with a professional and approachable manner Able to work independently and as part of a team Proactive, reliable, and willing to support wider operational activities Comfortable using computers and online systems Flexible and adaptable to changing priorities Desirable Experience Previous experience in a porter, facilities, caretaking, estates, or operational support role Experience working within schools, education, or large sites Basic vehicle maintenance knowledge Manual handling or health & safety training What our client is offering: A varied and rewarding role within a supportive team Opportunities for training and development A professional and friendly working environment The opportunity to contribute to the smooth running of a respected educational setting If you are practical, dependable, and enjoy working in a busy environment where your contribution truly matters, we would love to hear from you.

Junior IT Support Technician Our client is looking for a Junior helpdesk support Technician, This position will be best suited to a school leaver or someone who has recently graduated from College or university with related credentials / Degree etc in this field of expertise and who is looking for a future career but has not got the experience . This company is a very well established company based in Saltley in Birmingham .This will be a full time Temporary permanent role working Monday Friday between 8.00am 17.00pm Pay Rate From £12.21 per hour Depending on experience We are looking for an individual with a passion for technology and someone who is driven to provide technical solutions. You will ideally need to have a good understanding of computer systems , mobile devices, and other technical products Overview / To have the ability to: Take ownership of customer issues reported and see problems through to resolution Research, diagnose, troubleshoot and identify solutions to resolve Mobile devices and system issues Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ability to provide step-by-step technical help, both written and verbal Role & Responsibilities Providing technical assistance and support related to computer systems, hardware, or software to clients, end users, and the organization they work for. Monitor, respond to and document all service support requests and resolutions via telephone or email to support clients Responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Manage equipment inventory, including booking out of replacement parts, as well as arranging collection and return of faulty goods. A good understanding of MS Windows, installation and configuration of Windows drivers and troubleshooting of general technical issues of products Coordinating with and providing support to remote field operatives, client IT personnel and contractor IT personnel as required. Completing administrative aspects of the role whilst striving to identify and eliminate errors. Install, configure, and maintain any related hardware. Tear down, rebuild, repair and refurbish hardware and goods for redeployment. Key Skills Required You will need excellent customer service and communication skills. Ability to diagnose and resolve hardware, firmware and software issues relating to all products Be well-versed in all aspects of computer systems configuration, set up, and maintenance. Hands on approach to PC hardware and basic system building skills. Mechanical and electrical aptitude will be an advantage. Demonstrate analytical skills and an ability to troubleshoot and think independently Knowledge of Linux based operating systems would be advantageous but not essential Diagnosing and troubleshooting hardware and software issues affecting mobile devices and other products Performing maintenance and updates to ensure optimal software/hardware performance. If you are available and have the correct accreditations or degree level in this sector please apply online and one of our consultants will get back to you asap

Temporary - Faultline Helpdesk Operative Your new company A facilities management and service provider based in Gatwick is looking for an operative to join their team on a temporary 3-month contract (until the end of September). Your new role Below is a list of day-to-day responsibilities - Handling inbound telephone calls and emailsLogging all faults called and emailed inMaintaining accurate and up-to-date customer information Identifying health and safety jobs to be called through to shift team members Transferring faults to relevant teams when required What you'll need to succeed You will have excellent written and verbal communication and attention to detail. You will have previous experience handling inbound telephone calls and emails and be able to work well within a team and independently. What you'll get in return This is a 2-month temporary contract paying £16.35 per hour. This role works on the following shifts each month: Week 1 - 4 days (7am-7pm), Week 2 - 3 days (7am-7pm) and 3 nights (7pm-7am), Week 3 - 4 nights (&pm-7am) and Week 4 - OFF. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #