536 jobs found

Role: Digital Service Desk Analyst Location: Norwich or Chelmsford, UK Duration: 3-Month Contract (Inside IR35) Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00) Job Summary Provides first-line technical support and customer service to Trust staff across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset tracking (CMDB), and escalating Major Incidents. This is a fully on-site, phone-focused role requiring participation in an on-call rota. Key Responsibilities Act as the initial contact for IT queries via phone, email, self-service, and walk-ins. Log, categorise, and maintain ownership of tickets to ensure timely resolution within SLAs. Troubleshoot first-line technical issues and escalate complex problems appropriately. Provide basic support for Mail, clinical systems, end-user computing, and user onboarding/offboarding. Perform RA Agent duties, including smartcard unlocking, passcode resets, and account support. Maintain asset and CMDB records remotely, and provide cover for SACM staff when required. Identify and escalate potential Major Incidents (MIs) and Business Continuity Incidents (DBCIs). Contribute to knowledge base articles and adhere to data protection and information governance policies. Engage in ongoing professional development and annual appraisals. Requirements Skills: Customer service experience is essential; IT experience is desirable. Training: ITIL Foundation certification is desirable. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Senior AI Developer Reading Hybrid 85k We're seeking an experienced software engineer to design and deliver AI-powered applications using modern development frameworks, cloud technologies, and large language models. You'll work on customer-facing projects, developing scalable, production-ready solutions while helping establish best practices for AI engineering across the wider development team. Key Responsibilities Design, build, and deploy AI-enabled software solutions. Develop applications using technologies such as .NET, Python, React, or Node.js. Integrate cloud-based AI services and large language models into production systems. Work with stakeholders to understand requirements and deliver practical technical solutions. Define technical standards, reusable components, and development best practices. Evaluate emerging AI technologies and recommend improvements to engineering processes. Mentor developers and contribute to the growth of AI capability within the team. Skills and Experience Essential Strong commercial experience in full stack software development. Proficiency in one or more of .NET/C#, Python, React, or Node.js. Experience delivering production software in customer or enterprise environments. Practical knowledge of LLMs, prompt engineering, RAG, or AI application development. Experience with Microsoft Azure and CI/CD practices. Familiarity with AI-assisted development tools. Strong software engineering, communication, and problem-solving skills. Desirable Experience with AI agents, vector databases, or AI evaluation techniques. Azure certification or equivalent experience. Previous technical leadership or mentoring experience. Experience working in consulting or professional services. Interested? Apply now or get in touch for a confidential conversation. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Call Centre Agent Based in Leatherhead Permanent Office based 26,227.50 Purpose: To answer all calls, providing residents with information and guidance on ongoing works. The role is responsible for addressing queries, offering updates on scheduled works and following standard procedures to ensure consistency in responses. The role includes basic administrative tasks such as logging calls, updating records and escalating issues when necessary. The responsibilities that the role carries include but are not limited to the below; Obtain client information by answering telephone calls and verifying information. Resolve customer problems Take notes of conversations and record on the internal company IT System Escalate or pass through calls to the appropriate personnel Any other duties as may reasonably be requested by the Call Centre Team Manager or Customer Service Manager

The Customer Service and Operations Coordinator - Freight will manage international freight shipments from booking through to delivery, ensuring customers receive proactive updates and a high level of service throughout the process. The role involves liaising with carriers, overseas agents, transport providers and customs partners to ensure the smooth and compliant movement of goods. Client Details Our client is a growing international logistics business seeking a Customer Service & Operations Coordinator for its Windsor office. This is an excellent opportunity for someone with freight forwarding experience who enjoys managing customer relationships, coordinating shipments, and delivering exceptional service within a fast-paced logistics environment. Description As Customer Service and Operations Coordinator - Freight, you will be responsible for managing international freight movements whilst delivering outstanding customer service to clients, carriers, overseas partners and suppliers. You will take ownership of shipments from booking through to final delivery, ensuring customers are kept informed throughout the process and operational requirements are completed accurately and efficiently. Key responsibilities include: Coordinating import and export freight shipments from origin through to final delivery. Acting as the primary point of contact for customers, providing proactive updates and resolving queries efficiently. Liaising with airlines, overseas agents, transport providers and customs partners to ensure smooth movement of cargo. Preparing and checking operational documentation, including transport and customs-related paperwork. Managing shipment bookings and negotiating rates with carriers and suppliers. Monitoring shipment progress and communicating any potential delays or issues to customers. Supporting customs clearance processes through third-party customs brokers. Verifying supplier costs, processing invoices and maintaining shipment profitability. Ensuring compliance with relevant freight, customs and transport regulations. Building and maintaining strong relationships with customers and key service providers. Profile The successful Customer Service and Operations Coordinator - Freight candidate will have previous experience within a freight forwarding environment and possess excellent communication and organisational skills. You will ideally have: A minimum of 1 year's experience working within a freight forwarding business. Previous experience in a Customer Service Coordinator, Operations Coordinator, Freight Forwarder or similar role. Strong customer-facing communication skills with the ability to manage multiple stakeholders. Experience coordinating international import and/or export shipments. Knowledge of freight forwarding documentation and operational processes. Strong attention to detail and problem-solving abilities. Ability to work effectively in a fast-paced logistics environment. Good commercial awareness and confidence dealing with suppliers and customers. Experience using freight forwarding or logistics management systems. Knowledge of air freight operations would be advantageous. Information based on the attached role profile Job Offer Salary of £35,000 - £38,000. Opportunity to join a growing international logistics organisation. Varied and customer-focused role with significant operational responsibility. Supportive team environment. Career development opportunities within the logistics and freight forwarding sector. Windsor-based office location. Logistics Distribution and Supply Chain

Freightserve recruitment are looking for a number of experienced Airfreight Export people for Freight Forwarders. The companies are looking for an additional Air Export people due to expansion. The companies are all based in the Heathrow area. Primary Duties & Responsibilities:- Export operations (Busy departments) To deal with all aspects of Airfreight Dealing with various commodities Complete MAWB's ad HAWB's Customs entries Liaising with Airlines and Handling Agents Dealing with Transport (Collection and Delivers) POD's Job Role Essentials Hands on experience in Air Exports Strong Customer service skills Ability to consistently meet deadlines in a timely manner IT literate Effective organisational skills Various hours / shifts available (Days or Nights) As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment

Freightserve recruitment are looking for a number of experienced Import Air people for well established Freight Forwarders based in the Heathrow area. Job Description:- Dealing with all Air Import duties (start to finish) Customs Clearances Customer Services (Highest level) Able to work under pressure Multi-tasking Airline Bookings Quotations Dealing with overseas offices and agents We have roles available on various shifts including; Monday - Friday, 4 on 4 off days or nights As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Top Recruit is partnering with a leading travel and aviation business seeking an experienced Ticketing Manager to oversee its ticketing operation and support continued growth. Key Responsibilities Manage the day-to-day running of the ticketing department. Oversee all ticketing queues, including schedule changes, reissues, web bookings, and general enquiries. Ensure tickets and reissues are issued within required deadlines. Monitor airline schedule changes and update customers, agents, and systems accordingly. Manage TINS reports and system interfacing processes. Support operational relationships with GDS providers. Load and manage specialist fares across GDS platforms, including: NDC Cruise fares Corporate fares IT fares One-way fares Manage the ADM and ACM process. Coordinate airline training alongside the training team. Build strong relationships with e-sales customers. Communicate airline disruptions and support contingency planning. Participate in an out-of-hours emergency rota. About You Previous ticketing management or senior ticketing experience. Strong knowledge of airline fares, ticketing, and worldwide destinations. Experience with Amadeus and Galileo GDS systems. Excellent communication and customer service skills. Strong organisational, analytical, and problem-solving abilities. High attention to detail and ability to work to deadlines. Interested? If you're an experienced aviation ticketing professional looking for your next challenge, apply today through Top Recruit for a confidential discussion.

Customer Service Advisor Red Recruitment is recruiting Customer Service Agents in Leeds to join our client, an award-winning customer management company that has achieved GOLD awards from both Investors in People and Investors in Customers. This is an excellent opportunity for individuals with previous technical customer service experience, ideally within financial services. Experience handling both inbound and outbound calls would be highly advantageous. Benefits and Package for a Customer Service Advisor: Salary: 26,227.50 per annum Hours: Monday - Friday, hours between 8am - 6pm Contract type: Permanent Location: Leeds Free parking Health and wellbeing programme Bonus scheme (monthly bonus) Overtime availability Internal recognition schemes with financial award Pension scheme 33 days annual leave (including bank holidays and your birthday) Social events including Summer and Christmas parties Support and training provided Career progression opportunities Key Responsibilities of a Customer Service Advisor: Provide telephone and remote support to field agents completing warrant installations. Diagnose and resolve technical issues related to hardware, software, connectivity, and installation processes. Guide field teams through troubleshooting steps and procedural requirements. Monitor live jobs and provide operational support to ensure successful completion. Escalate complex technical issues to specialist teams when required. Accurately record all interactions, actions, and outcomes on internal systems. Support compliance with company procedures, safety standards, and regulatory requirements. Work collaboratively with operational, technical, and management teams to continuously improve performance and service delivery. Key Skills and Experience of a Customer Service Advisor: Previous experience in a technical support, helpdesk, operations support, or contact centre environment. Strong troubleshooting and problem-solving abilities. Excellent communication skills with the ability to explain technical information clearly. Confident working under pressure and managing multiple priorities simultaneously. Strong attention to detail and ability to follow processes accurately. Competent using multiple systems and applications simultaneously. If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We've got a great opportunity for an Underwriter to join our Hull & War team. If you're a broker looking to get into underwriting or an experienced Hull underwriter ready for your next challenge, this role will offer you the opportunity to work on a broad and diverse portfolio, as part of a growing Marine account. You'll be responsible for building and developing broker relationships in the Lloyds market, taking ownership of new business and renewals across the entire portfolio. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Contribute to the overall profitability, growth and retention of the Line of Business line and consistency of all related underwriting initiatives. Ensure that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adheres to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw and the Unit's business plan for the relevant year. Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business. Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting. May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards. Monitor market factors and world affairs as part of research and development of new opportunities. Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers. Provide guidance, mentoring and coaching to others as appropriate. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience within the Lloyd's market, with a basic understanding of the internal and external factors which impact the market. Hull and War Underwriting experience. Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority. Able to make sound quoting and pricing decisions that are in the Company's best interests. Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work. Demonstrates Intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Demonstrates Intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Demonstrates Intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority. Demonstrates Intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions. Expected to be studying towards ACII qualification. What is a Must Have? Previous London Market insurance experience in either an underwriting or broker capacity. Secondary level education or equivalent. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .

ARE YOU READY TO SECURE THE SKIES? JOIN THE TEAM AT HEATHROW AIRPORT! Are you looking for a high-energy career in one of the most exciting environments in the world? We are looking for sharp, reliable, and professional Security Officers to step up and protect Heathrow Airport! If you want a job where no two days are the same and you play a vital role in global safety, we want to hear from you right now! We are a leading recruitment agency looking for dedicated staff to support our clients. We need people who are ready to work hard and keep the aviation industry moving safely. Available Roles X-Ray scanner operative X-Ray Screeners: Operating X-ray scanning equipment Screening food, supplies, and equipment before loading onto trolleys. Ensuring all items meet security and safety standards. Flight Checker Checking food and equipment trolleys prior to dispatch Verifying contents against documentation Ensuring trolleys are secure and compliant General Security Agent Carrying out general security duties across the site Monitoring access points and maintaining a safe environment Monitoring vehicle movement and access Ensuring site security and reporting and issues Conducting staff searches in line with company and security procedures Maintaining professionalism and confidentiality at all times Supporting security operation within the organisation and warehouse Assisting with additional duties as required Strict Entry Requirements Working at Heathrow is a big responsibility. To be considered, you must meet these standards: 5-Year Activity History: You must provide a full, clean history for the last five years (work, school, or gaps). We check every single date. DBS & Criminal Record Check: You must pass a clean criminal record check. Full Vetting: You must be willing to go through a deep background check to get your airside pass. No Students: We are only looking for full-time, permanent staff. This is not a summer job or a student role. Job Details Hours: Full-time hours are available. As an agency, our shifts depend on client volume and airport demand. Pay: Competitive rates to be discussed at the interview based on your role and experience. Training: We provide full training on all security equipment and protocols. Apply Today! If you are a professional who can handle a fast-paced environment, send us your CV today. Don't miss your chance to work at the UK's premier airport!

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We've got a great opportunity for an Underwriter to join our Hull & War team. If you're a broker looking to get into underwriting or an experienced Hull underwriter ready for your next challenge, this role will offer you the opportunity to work on a broad and diverse portfolio, as part of a growing Marine account. You'll be responsible for building and developing broker relationships in the Lloyds market, taking ownership of new business and renewals across the entire portfolio. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Contribute to the overall profitability, growth and retention of the Line of Business line and consistency of all related underwriting initiatives. Ensure that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adheres to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw and the Unit's business plan for the relevant year. Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business. Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting. May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards. Monitor market factors and world affairs as part of research and development of new opportunities. Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers. Provide guidance, mentoring and coaching to others as appropriate. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience within the Lloyd's market, with a basic understanding of the internal and external factors which impact the market. Hull and War Underwriting experience. Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority. Able to make sound quoting and pricing decisions that are in the Company's best interests. Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work. Demonstrates Intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Demonstrates Intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Demonstrates Intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority. Demonstrates Intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions. Expected to be studying towards ACII qualification. What is a Must Have? Previous London Market insurance experience in either an underwriting or broker capacity. Secondary level education or equivalent. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .

Property Assistant, Newbury, Berkshire Immediate Start, Temporary, £13.50ph A growing property company requires a customer focused Property Assistant to deliver the on-site operations at one of their apartment buildings in Newbury. Working as part of a team, you will play a pivotal role in ensuring the residents receive an excellent level of service. Duties will include: Face to face customer interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe and at home. Responding to resident enquiries over the phone and via email. Booking in prospective residents for viewings and keeping them up to date with progress. Updating the work-flow calender with resident viewings Key Management and arranging access to properties for third parties (agents, contractors, inventory clerks). Conducting Room Inventories and PPM Checks Inspections of communal areas including cleanliness, hazards or health and safety issues, lighting and following through to ensure completion. Requirements Previous Customer Service, Reception, Front of House. Experience within property, hospitality, travel or similar would be an advantage. Strong written and verbal English skills. Passionate about customer service. Ability to build relationships. Self-motivated and able to work alone. Apply now! (Ritz Rec Emp Bus)

This role has a starting salary of £48,698 per annum, based on a 36 hour working week. We are excited to be recruiting a Unit4 Service Delivery Agent (HR & Payroll) to join our fantastic team. This role is based at Woodhatch Place in Reigate and offers the flexibility of a hybrid working model. Our current expectation is a minimum of two days per week in the office, with the opportunity to discuss this arrangement during the interview process. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As an important member of the team, you will help ensure that the Unit4 system runs smoothly and performs effectively, while supporting the delivery of a high-quality service. Reporting to the Service Delivery Team Leader, you will be part of the wider IT & Digital Service and work within a supportive and collaborative team. You will have the opportunity to take ownership of your work and contribute to a positive and fast-paced working environment. Key responsibilities of the Unit4 Service Delivery Agent include: Provide second-line support for HR and Payroll users, helping to resolve system issues quickly and effectively Act as a main point of contact for customer queries, investigating problems, keeping customers updated, and ensuring issues are resolved in a timely manner Carry out regular support and maintenance tasks for the HR and Payroll system Work closely with colleagues and other teams to resolve more complex issues, escalating them when needed Keep accurate records of customer contacts, issues, and resolutions using Cherwell, SharePoint, and other document management systems Test new and updated system functionality to make sure it works correctly and meets business requirements Create and carry out test plans and test scripts, including automated testing where appropriate Support projects, system upgrades, service improvements, and other initiatives to improve the service Share knowledge, provide guidance, and support other team members when required. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience supporting Unit4 ERP/MySurrey, particularly in HR and Payroll, including knowledge of UK payroll processes, Local Government payroll, Local Government and Teachers' Pension schemes, payroll reporting and the employee lifecycle (from recruitment through to leaving employment) Good knowledge of Forms, Workflows, Flex-fields, and Attributes within Unit4 Experience using SQL, including reading, writing, and analysing scripts Strong problem-solving skills and the ability to investigate and resolve system issues The ability to work well with others and build positive working relationships with colleagues and customers An understanding of the ITIL service management framework and how it supports IT service delivery To apply, we request that you submit a CV and you will be asked the following 4 questions: Please confirm how many years' experience you have providing support for Unit4/Agresso. Outline your areas of expertise in Unit4/Agresso, and the context in which you gained this experience. Please detail your functional knowledge/expertise in any of the Unit4/Agresso HR or Payroll modules or processes. Give an example of a time you resolved an issue for a customer or improved the customer service experience using your Unit4/Agresso experience. Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 20/09/2026 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Right Now Group are recruiting for a Freight Pricing Coordinator to join a growing freight forwarding business based in Colnbrook. This is a varied commercial role working across Air, Sea and Road Freight , where you'll be responsible for managing customer enquiries, sourcing competitive buying rates and producing accurate quotations. You'll work closely with airlines, shipping lines, hauliers, overseas agents and the Operations team to identify the most suitable transport solution based on cost, routing, transit time and customer requirements . The position also includes an element of customer development and Inside Sales. You'll follow up quotations, build relationships with existing customers and identify opportunities to generate additional business. This could be an excellent opportunity for someone already working within freight pricing or inside sales , or an operational freight professional who enjoys the commercial and customer-facing side of freight forwarding. Key Responsibilities of a Freight Pricing Coordinator Manage customer pricing enquiries across Air, Sea and Road Freight Source competitive buying rates from airlines, shipping lines, hauliers, overseas agents and suppliers Prepare accurate and commercially competitive freight quotations Compare different carriers, routings and transport options to identify the most appropriate solution Negotiate with carriers and suppliers to secure competitive buying rates Ensure quotations remain competitive whilst achieving appropriate margins Follow up outstanding quotations and work to maximise conversion into bookings Maintain regular communication with customers throughout the quotation process Develop strong working relationships with new and existing customers Identify opportunities to provide additional freight and logistics services Support the external Sales team with pricing, customer proposals and commercial enquiries Carry out proactive customer contact through telephone and email where appropriate Maintain awareness of freight market rates, airline capacity, shipping schedules, surcharges and changing market conditions Provide pricing support across services including Customs Clearance, Warehousing, Time Critical, AOG, Vessel Spares and Project Cargo Maintain accurate quotation and customer information within internal systems and CRM Work closely with the Operations team to ensure a smooth handover when quotations convert into bookings Maintain accurate records of customer activity, quotations and follow-up Skills & Experience Required for a Freight Pricing Coordinator Previous experience within freight forwarding or logistics Good understanding of Air, Sea and Road Freight Experience preparing freight quotations would be highly advantageous Previous experience within Freight Pricing, Operations, Inside Sales or Customer Service would be particularly relevant Strong numerical skills and commercial awareness Confident sourcing and comparing rates from different carriers and suppliers Strong customer service and relationship-building skills Confident communicating with customers, airlines, shipping lines, hauliers and overseas agents Good negotiation skills and the ability to protect margins whilst remaining competitive Strong organisational skills with the ability to manage multiple pricing enquiries Excellent attention to detail and accuracy Proactive attitude with an interest in developing commercially Good Microsoft Office skills Knowledge of Incoterms and Customs Clearance would be advantageous Experience using freight forwarding or CRM systems would be beneficial Salary & Benefits for a Freight Pricing Coordinator Salary up to £35,000 depending on experience Monday to Friday working pattern Colnbrook / London Heathrow location Permanent, full-time position Exposure across Air, Sea and Road Freight Opportunity to develop experience across Pricing, Customer Service and Inside Sales Work closely with experienced commercial and operational freight professionals Long-term career development opportunities within a growing business Why Apply for this Freight Pricing Coordinator Position? This is an excellent opportunity for someone who enjoys the commercial side of freight forwarding and wants a position offering exposure across multiple transport modes. Rather than being restricted to one product, you'll work across Air, Sea and Road Freight , building relationships with carriers and suppliers, sourcing competitive rates and working directly with customers to turn enquiries into profitable bookings. You don't necessarily need to come from a traditional sales background. An experienced Air Freight, Sea Freight or Road Freight Operator who enjoys sourcing rates, producing quotations and dealing with customers could also be well suited to the position. This role would suit an experienced Freight Pricing Coordinator, Multimodal Pricing Coordinator, Pricing Executive, Inside Sales Executive, Freight Forwarding Coordinator, Commercial Coordinator or Freight Operator looking for their next opportunity. Suitable candidates will be contacted within 24 hours.

Right Now Group are recruiting for an experienced Air Export Operator on behalf of a well-established freight forwarding business based in Colnbrook. This is an excellent opportunity to join a close-knit, highly experienced export team , where you'll take ownership of international air export shipments from start to finish . The business is looking for a technically strong Air Export professional who can hit the ground running, manage complex export movements, and deliver the high operational standards their customers expect. Working alongside experienced freight professionals, you'll be responsible for everything from airline bookings and customs entries through to documentation, customer communication, and post-flight updates. This is a varied operational role where no two days are the same. Whilst the immediate requirement is for a hands-on Air Export Operator, the business continues to grow, creating genuine opportunities for progression into a future Supervisory position , leading a team of 5-6 Export Operators. Key Responsibilities of an Air Export Operator Manage international air export shipments from start to finish Contact customers to arrange collections and coordinate export movements Prepare and process all export documentation including MAWBs, HAWBs, commercial invoices, and export customs declarations Complete export customs entries using Descartes CDS Demonstrate knowledge of more complex customs procedures including IPR, bonded shipments, export licensing, and other specialist export movements Book freight directly with airlines and negotiate rates to maximise profitability Liaise with airlines, overseas agents, transport providers, and customers to ensure shipments move efficiently Provide overseas agents with pre-alerts, post-flight information, and departure advice Prepare quotations and maintain a strong understanding of current airline and market rates Monitor export shipments and proactively resolve operational issues Maintain accurate shipment records using internal freight forwarding systems Deliver exceptional customer service throughout the shipment lifecycle Ensure all export activities comply with HMRC regulations, airline requirements, and aviation security procedures Skills & Experience Required for an Air Export Operator Minimum of 5 years' experience within Air Freight Exports Ability to manage export shipments from start to finish Full working knowledge of CDS Export Customs Entries Strong understanding of export documentation and customs compliance Experience negotiating directly with airlines and securing freight capacity Excellent communication skills with the ability to build strong relationships with customers, airlines, overseas agents, and internal departments Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Excellent attention to detail and a proactive approach to problem-solving Confident using Microsoft Office, including Excel, Word, and Outlook Reliable, professional, and able to work both independently and as part of a team Full UK Driving Licence and own transport due to the location of the business Dangerous Goods and Aviation Security (CO) qualifications would be advantageous but are not essential Stable employment history, ideally no more than two employers within the last five years Salary & Benefits for an Air Export Operator Salary up to £40,000 depending on experience Monday to Friday working pattern Working hours of 09:00 - 17:30 Opportunity to join a growing freight forwarding business Genuine opportunity to progress into a future Supervisory role Supportive and collaborative working environment Long-term career development opportunities Why Apply for this Air Export Operator Position? This is an excellent opportunity to join a business that values operational expertise and gives its team the autonomy to manage shipments properly from start to finish. Working within a small, experienced export team , you'll play a key role in delivering first-class service to customers whilst developing your own career within a growing organisation. For ambitious Air Export professionals, the role also offers a genuine pathway into future leadership as the business continues to expand. This role would suit an experienced Air Export Operator, Air Export Clerk, Air Freight Export Coordinator, Export Freight Forwarder, Senior Air Export Clerk, or Air Freight Operator looking to take the next step in their career. Suitable candidates will be contacted within 24 hours.

We're working with a specialist financial services business that has built an outstanding reputation within the UK agriculture and food sectors. Following continued growth, they're looking to appoint an experienced Corporate Regional Manager to help expand their corporate banking division. This is an opportunity to join a small, high-performing team where you'll have genuine autonomy to develop relationships, win new business and influence the future direction of a growing specialist business. Unlike many traditional banking environments, you'll have the flexibility to take a commercial approach to supporting clients, with the opportunity to work across a broad range of complex lending solutions. The Role This is a relationship-led position focused on developing and managing a portfolio of larger agricultural and food businesses across the UK. Typical clients may include: Large farming businesses and landed estates Food manufacturers and processors Packhouses and produce businesses Supply chain organisations Diversified rural enterprises You'll be responsible for originating new opportunities through your own professional network, building long-term relationships with senior decision makers and guiding lending opportunities from initial discussions through to completion. No two weeks are the same. You'll spend time visiting clients across the UK, working alongside professional advisers and collaborating with an experienced internal team to deliver tailored funding solutions. Responsibilities Build and develop a portfolio of corporate clients across the agriculture and food sectors. Generate new lending opportunities through networking and relationship building. Develop trusted relationships with business owners, finance directors, accountants, land agents and professional advisers. Structure and present complex lending proposals. Analyse financial information and assess commercial risk. Carry out ongoing portfolio reviews and monitor client performance. Work collaboratively with credit and operational teams to ensure an excellent customer experience. Represent the business at industry events and continue to strengthen its profile within the rural economy. About You We're keen to speak with individuals who have experience within: Agricultural Banking Rural or Specialist Property Finance CFO Roles within the supply chain You'll ideally bring: Experience managing larger corporate lending relationships. A strong understanding of agricultural, food or rural businesses. The ability to assess complex financial information and present credit proposals. Excellent commercial judgement and relationship-building skills. Gravitas and confidence when dealing with senior stakeholders. An existing professional network within the rural, agricultural or food sectors would be advantageous. What's on Offer? Highly competitive basic salary Performance-related bonus Private healthcare Generous holiday allowance Share scheme Home-based role with national coverage Significant autonomy and the opportunity to shape your own portfolio Supportive, collaborative team culture with genuine scope to influence a growing business This role would suit an experienced Relationship Director, Chief Financial Officer or Agricultural Banker looking for more autonomy, the opportunity to build something, and the chance to work with specialist agricultural and food businesses. For more information or for a private and confidential conversation, please get in touch with me, Hannah on (phone number removed) or email me on (url removed)

Unleash your potential: Become a self-employed sales professional and transform your ambitions into success with uncapped commission. As a Membership Advisor for the Federation of Small Businesses, you are empowered to build a strong and sustainable business model, servicing the SME community, backed by a trusted, national business support organisation. This is your opportunity to build a successful business developing long lasting relationships within your business community. You can build your business network and be recognised across your territory as a trusted business advisor. Be your own boss, run your business your way and take charge of your destiny with unrivalled support every step of the way. What You ll Do A Membership Advisor is a field-based opportunity to join a dynamic organisation selling a suite of business support services into the small business sector. You will be responsible for managing your territory to deliver new members. This opportunity requires a self-motivated and ambitious individual with a proven track record in sales. Drive new member acquisition: Achieve quarterly sales targets within your assigned territory. Develop and execute territory plans: Identify and target potential members through strategic territory planning and relationship building with key decision-makers. Maximise revenue: Proactively identify upselling and cross-selling opportunities with new and existing members to increase revenue and income generation. Utilise Salesforce CRM: Effectively manage the sales pipeline through lead generation, referrals, and conversions. Collaborate effectively: Work seamlessly with internal teams, including the field-based development management team, to ensure excellent customer service and efficient lead follow-up. You Bring Proven sales record: Demonstrated ability to achieve and exceed sales targets, with experience in new business acquisition and account management. Industry knowledge: Strong understanding of the SME sector and its unique challenges. CRM proficiency: Experience using Salesforce CRM or a similar platform. Relationship building skills: Excellent communication, negotiation, and presentation skills, with the ability to build and maintain strong relationships. Driving license: Full UK driving license. Sales-focused mindset: Self-motivated, results-oriented, and resilient with a positive attitude. Interested? Apply now to build an amazing business and be part of a progressive organisation that has supported SMEs across the UK for over 50 years. This is a commission-only position and Field Sales Agents must have a driving licence and a vehicle.

JR339 - Customer Service Agent Location Leatherhead, Surrey Salary £26,227 Per Annum Overview: First Military Recruitment is working in partnership with our reputable client who is seeking a Customer Service Agent to join their team in Leatherhead. The Customer Service Agent will be responsible for answering calls and advising tenants/residents on works being carried out, to help book appointments as necessary, answer queries raised and to pass through calls to the business as required. My client is a property maintenance and installation organisation, the Mechanical arm specialises in the servicing, repair and installation of gas central heating and hot water services to local authority and Housing Association landlords. Duties and Responsibilities: Obtaining, verifying, and confirming customer information through answering incoming calls. Resolve customer queries and problems. Raise notes on the internal company IT system for use, as necessary, by office and filed-based personnel Escalate or pass through calls to the appropriate department or personnel. Any other duties as may reasonably by requested by the Customer Care Team Leader or Customer Care Manager. Skills & Qualifications: Call centre experience or face to face customer service experience or sales experience or retail experience. Experience of working in a multi-sited company. Experience of high volume, high pressure environments. Inbound call/service centre experience. Customer Service experience. Administration/data inputting experience. Excellent communication skills. Good level of spoken English. In return our client offers: Competitive Salary. Pension. 25 days annual + 8 bank holidays. Employee Assistance Programme.

Recruit4staff are representing a well-established waste management business in their search for a Customer Service Advisor to work in Wrexham Job Details: Pay: £26,500 per annum (depending on experience) Hours of Work: Monday to Friday 8.30 am to 5.00 pm Potential need to work a Saturday (around 1 in 8) if needed (Paid at x1.5 rate) Duration: Permanent Benefits: Free parking, 20 Days holiday + Bank Holidays (increases by 1 day per year worked, up to 23 days) Job Role: The Customer Service Advisor will be responsible for handling inbound calls and emails, managing enquiries across two UK services, and delivering high-quality responses to customers and members of the public. This includes managing complaints, responding professionally in both written and verbal formats, and maintaining accurate communication records. Essential Skills, Experience, or Qualifications: Previous customer service experience Experience working with customer complaints and problem-solving Good MS Office literacy Advantageous Skills, Experience, or Qualifications Confident communicator Able to cope under pressure in a call handling environment Commutable From: Wrexham, Chester, Denbighshire Similar Job Titles: Retentions Advisor, Customer Service Advisor, Complaint Hander, Account Manager, Post-Sales Account Manager For further information about this and other positions please apply now. This vacancy is being advertised on behalf of Recruit4staff who are operating as a recruitment agency, agent, agencies, employment agency or employment business.