Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Deputy Manager - RGN. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Home Deputy Manager will be to support the General Manager to operate a compliant and effective person-centred care home which provides a safe, caring and stimulating environment for residents and their visitors, whilst meeting stringent professional and statutory standards and commercial performance targets . Other responsibilities will include: Providing on-going inspirational leadership and management to the staff team. Ensuring that medication policies and procedures are adhered to and support with the reviewing of medication and administration. Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans. Completing monthly audits, quality indicator report and any other report as required. Attending weekly clinical meetings and monitor clinical risk areas in the home. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a minimum of two years' experience working in a similar care environment, in a management position. Have excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing and be competent in use of IT systems. Be adaptive and flexible to cover a range of responsibilities at short notice. Have a valid NMC pin and a Nurse qualification ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. P lease note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 20, 2026
Full time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Deputy Manager - RGN. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as Care Home Deputy Manager will be to support the General Manager to operate a compliant and effective person-centred care home which provides a safe, caring and stimulating environment for residents and their visitors, whilst meeting stringent professional and statutory standards and commercial performance targets . Other responsibilities will include: Providing on-going inspirational leadership and management to the staff team. Ensuring that medication policies and procedures are adhered to and support with the reviewing of medication and administration. Monitoring the wellbeing of each resident, being aware of any change impacting on care and care plans. Completing monthly audits, quality indicator report and any other report as required. Attending weekly clinical meetings and monitor clinical risk areas in the home. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Our ideal candidate must: Have a minimum of two years' experience working in a similar care environment, in a management position. Have excellent leadership and management skills. Have the ability to communicate effectively verbally and in writing and be competent in use of IT systems. Be adaptive and flexible to cover a range of responsibilities at short notice. Have a valid NMC pin and a Nurse qualification ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. P lease note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details
Aug 20, 2026
Full time
Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details
This role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the WorkWell programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the Role As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex WorkWell programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex WorkWell framework. Success in this role will contribute to a high-performing, financially robust and fully integrated WorkWell programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments. Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance. Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment. Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of establishing reporting and quality assurance requirements within partnership programmes involving multiple organisations or systems. What was your role and what were the key challenges and outcomes? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of working across organisational boundaries to ensure compliant reporting and quality assurance through collaborative delivery. Please provide an example of a programme or service where you have led reporting, governance or assurance arrangements in a target-driven environment. How did you ensure delivery remained on track and risks were effectively managed? The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 20, 2026
Contractor
This role has a starting salary of 48,698 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for an experienced Reporting and Quality Assurance Officer to lead reporting, quality assurance and compliance for the WorkWell programme, helping to drive high-quality services and improve employment outcomes for residents across Surrey and Sussex. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the Role As Reporting & Quality Assurance Officer, you will play a pivotal role in ensuring the successful delivery of the Surrey & Sussex WorkWell programme on behalf of the Surrey & Sussex ICB, with Surrey County Council as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will lead programme reporting, governance, quality assurance and compliance arrangements, helping to ensure delivery remains on track, achieves agreed outcomes and meets all DWP requirements across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will develop and implement robust reporting, assurance and evaluation frameworks; oversee programme performance, risk and compliance processes; and support financial and governance reporting to senior stakeholders. You will lead the rollout and continuous improvement of the programme's Customer Relationship Management (CRM) system, act as its expert user, and work closely with delivery partners to promote consistent, high-quality local delivery aligned to the wider Surrey & Sussex WorkWell framework. Success in this role will contribute to a high-performing, financially robust and fully integrated WorkWell programme, underpinned by strong governance, effective partnership working and compliance with DWP grant conditions. Ultimately, you will help ensure the programme delivers positive employment and health outcomes, reduces inequalities and creates lasting impact for communities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of managing quality and assurance of large-scale employment, health or public service programmes within complex partnership environments. Demonstrable experience of working collaboratively across NHS, local government and multi-agency partnerships to ensure a robust programme of reporting and quality assurance. Experience of multiagency programme governance, performance management, reporting and quality assurance within a target-driven environment. Ability to set up reporting and quality assurance systems using digital tools and ensure a programme of continuous improvement To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Please describe your experience of establishing reporting and quality assurance requirements within partnership programmes involving multiple organisations or systems. What was your role and what were the key challenges and outcomes? WorkWell operates at the intersection of employment, health and local government systems. Please describe your experience of working across organisational boundaries to ensure compliant reporting and quality assurance through collaborative delivery. Please provide an example of a programme or service where you have led reporting, governance or assurance arrangements in a target-driven environment. How did you ensure delivery remained on track and risks were effectively managed? The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Lead Contract Support and Performance Manager- Hertfordshire- Up to 50,000- Full time Office Based. My client, a leading Facilities Management and Maintenance provider, is seeking an experienced Lead Contract Support & Performance Manager to join their team on a prestigious contract based in Hertfordshire. This is an exciting opportunity to take ownership of contract performance, governance and support functions across a busy account. Working closely with operational teams, suppliers and client stakeholders, you will drive service excellence, oversee performance reporting, ensure contractual compliance and identify opportunities for continuous improvement, ensuring services are consistently delivered to the highest standards and exceed client expectations. Monday to Friday- 8.00-17.00- Office Based Main Duties Lead the monitoring and reporting of contract performance, producing planned and reactive reports against KPIs, SLAs and contractual measures to drive service excellence. Produce contractual, operational and governance reports that provide meaningful performance insights and support informed decision-making. Take ownership of contract support activities, maintaining governance documentation, contract registers, risk logs and action trackers to ensure contractual compliance. Coordinate and oversee Planned Preventative Maintenance (PPM) schedules, supporting statutory compliance, monitoring completion rates and ensuring corrective actions are tracked and closed out. Manage the administration and integrity of CAFM systems, ensuring contract, asset, maintenance and operational data remains accurate and up to date. Raise, process and monitor purchase orders, ensuring accurate financial records are maintained and supplier invoices are reconciled in line with contract procedures. Act as the primary point of contact for client stakeholders on contract performance, reporting, governance and service-related matters, building strong working relationships. Champion a customer-focused approach by identifying service trends, recurring issues and opportunities to improve contract performance and customer satisfaction. Manage customer queries, complaints and escalations, working collaboratively with operational teams and supply chain partners to achieve timely resolutions. Coordinate estate changes and asset management updates across engineering, operational and CAFM teams. Oversee work in progress (WIP), debt management, chargeable works and commercial reporting, working closely with finance and operational colleagues. Review subcontractor performance, compliance and cost information, supporting governance meetings, performance reviews and continuous improvement initiatives. Maintain accurate contract documentation, including quotations, purchase orders, invoices, timesheets, training records and compliance documentation. Manage and develop the Contract Support and Helpdesk team, allocating workloads, setting performance expectations and supporting the ongoing development of team capability. Identify opportunities to improve processes, strengthen governance, enhance service delivery and maximise commercial performance across the contract. If you are interested in this position please contact Claire at CBW Staffing Solutions
Aug 20, 2026
Full time
Lead Contract Support and Performance Manager- Hertfordshire- Up to 50,000- Full time Office Based. My client, a leading Facilities Management and Maintenance provider, is seeking an experienced Lead Contract Support & Performance Manager to join their team on a prestigious contract based in Hertfordshire. This is an exciting opportunity to take ownership of contract performance, governance and support functions across a busy account. Working closely with operational teams, suppliers and client stakeholders, you will drive service excellence, oversee performance reporting, ensure contractual compliance and identify opportunities for continuous improvement, ensuring services are consistently delivered to the highest standards and exceed client expectations. Monday to Friday- 8.00-17.00- Office Based Main Duties Lead the monitoring and reporting of contract performance, producing planned and reactive reports against KPIs, SLAs and contractual measures to drive service excellence. Produce contractual, operational and governance reports that provide meaningful performance insights and support informed decision-making. Take ownership of contract support activities, maintaining governance documentation, contract registers, risk logs and action trackers to ensure contractual compliance. Coordinate and oversee Planned Preventative Maintenance (PPM) schedules, supporting statutory compliance, monitoring completion rates and ensuring corrective actions are tracked and closed out. Manage the administration and integrity of CAFM systems, ensuring contract, asset, maintenance and operational data remains accurate and up to date. Raise, process and monitor purchase orders, ensuring accurate financial records are maintained and supplier invoices are reconciled in line with contract procedures. Act as the primary point of contact for client stakeholders on contract performance, reporting, governance and service-related matters, building strong working relationships. Champion a customer-focused approach by identifying service trends, recurring issues and opportunities to improve contract performance and customer satisfaction. Manage customer queries, complaints and escalations, working collaboratively with operational teams and supply chain partners to achieve timely resolutions. Coordinate estate changes and asset management updates across engineering, operational and CAFM teams. Oversee work in progress (WIP), debt management, chargeable works and commercial reporting, working closely with finance and operational colleagues. Review subcontractor performance, compliance and cost information, supporting governance meetings, performance reviews and continuous improvement initiatives. Maintain accurate contract documentation, including quotations, purchase orders, invoices, timesheets, training records and compliance documentation. Manage and develop the Contract Support and Helpdesk team, allocating workloads, setting performance expectations and supporting the ongoing development of team capability. Identify opportunities to improve processes, strengthen governance, enhance service delivery and maximise commercial performance across the contract. If you are interested in this position please contact Claire at CBW Staffing Solutions
Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details
Aug 20, 2026
Full time
Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details
We are currently recruiting for a Payroll Administrator for a 6-month fixed term contract, the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. 6 MONTH FTC Payroll Advisor 40,000 - 45,000 Based - London Key Responsibilities: Support the monthly payroll delivery for a significant number of UK employees. Collate and process payroll data related to starters, leavers, contractual changes, benefits, and salary sacrifice schemes. Maintain accurate payroll records and meet all audit requirements. Conduct regular payroll data validation and reconciliation checks. Prepare and submit monthly reports to third-party providers. Assist with payroll administration and benefits processing. Address employee and manager payroll queries with top-notch customer service. Ensure all payroll activities comply with company policies and regulations. Proven experience running payroll for 500 employees. Strong payroll administration and advisory skills. Excellent Excel proficiency, including managing and manipulating payroll data. Experience with Workday is highly desirable. Previous in-house payroll function experience (non-bureau). Exceptional attention to detail with a strong compliance awareness. Ability to manage priorities effectively within tight deadlines. Our client is looking for someone to come in and hit the ground running, please apply today! 52150EB INDTEMP The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 20, 2026
Contractor
We are currently recruiting for a Payroll Administrator for a 6-month fixed term contract, the appropriate candidate must be available and ready to start ASAP. Please find more detail on the role below, if this is of interest apply, and one of our consultants will contact you. 6 MONTH FTC Payroll Advisor 40,000 - 45,000 Based - London Key Responsibilities: Support the monthly payroll delivery for a significant number of UK employees. Collate and process payroll data related to starters, leavers, contractual changes, benefits, and salary sacrifice schemes. Maintain accurate payroll records and meet all audit requirements. Conduct regular payroll data validation and reconciliation checks. Prepare and submit monthly reports to third-party providers. Assist with payroll administration and benefits processing. Address employee and manager payroll queries with top-notch customer service. Ensure all payroll activities comply with company policies and regulations. Proven experience running payroll for 500 employees. Strong payroll administration and advisory skills. Excellent Excel proficiency, including managing and manipulating payroll data. Experience with Workday is highly desirable. Previous in-house payroll function experience (non-bureau). Exceptional attention to detail with a strong compliance awareness. Ability to manage priorities effectively within tight deadlines. Our client is looking for someone to come in and hit the ground running, please apply today! 52150EB INDTEMP The Portfolio Group are acting on behalf of our client in recruiting for this position.
Talentmark are recruiting for an HTA, Value & Evidence Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. This role is based at our client's site in Tadworth, Surrey, Salary: 33.78 ph PAYE or 37.86 ph Umb HTA, Value & Evidence Manager Role: Management and tracking of project budgets and invoicing, contracting and publications Provide status updates and manage processes to meet tight timelines Arrange study calls with vendors/stakeholders Act as point of contact for relevant tracker databases (budget, study, project) Manage the publication process, including submission to journals. Your Background: Hold a relevant degree in health economics, outcomes research, epidemiology or similar, or have equivalent working experience Previous experience in a research organisation Experience in HEOR methods Experience and understanding of observational study designs and analysis Be self-directed and able to work without close supervision/support Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Apply: For more information, or to apply for this HTA, Value & Evidence Manager, please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Aug 20, 2026
Contractor
Talentmark are recruiting for an HTA, Value & Evidence Manager to join a company in the pharmaceutical industry on a contract basis for 12 months. This role is based at our client's site in Tadworth, Surrey, Salary: 33.78 ph PAYE or 37.86 ph Umb HTA, Value & Evidence Manager Role: Management and tracking of project budgets and invoicing, contracting and publications Provide status updates and manage processes to meet tight timelines Arrange study calls with vendors/stakeholders Act as point of contact for relevant tracker databases (budget, study, project) Manage the publication process, including submission to journals. Your Background: Hold a relevant degree in health economics, outcomes research, epidemiology or similar, or have equivalent working experience Previous experience in a research organisation Experience in HEOR methods Experience and understanding of observational study designs and analysis Be self-directed and able to work without close supervision/support Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Apply: For more information, or to apply for this HTA, Value & Evidence Manager, please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only). It is essential that applicants hold entitlement to work in the UK Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Your new company A leading UK organisation operating in the industrial, supply chain and logistics sectors. Your new role This is a 12-month fixed term contract (FTC) to move 450 blue collar workers from weekly to monthly pay by April 2027. Reporting into the HR Director and working closely with the Head of Pay Benefits, you will be responsible for the delivery of projects, and services, ensuring strong operational performance, effective stakeholder engagement, and continuous improvement. Lead the day-to-day planning, coordination, and delivery of projects and business priorities to agreed timescales and objectives. Manage stakeholder relationships, providing regular updates, resolving issues, and ensuring alignment with organisational goals. Monitor performance, risks, and project progress, implementing corrective actions where required. Oversee resource allocation, workload management, and budget tracking to ensure efficient delivery. Facilitate governance activities, including reporting, compliance, risk management, and decision-making processes. Drive continuous improvement by identifying opportunities to enhance processes, service delivery, and operational effectiveness. What you'll need to succeed Proven experience leading payroll, HR transformation, Time & Attendance, or wider people change programmes within a complex organisation. Strong project management background, with experience delivering multi-workstream projects involving governance, risk management, stakeholder engagement, and programme reporting. Experience working within a unionised environment, including consultation and engagement with Trade Union representatives and employee groups. Ability to influence and collaborate effectively across HR, Payroll, Finance, IT, Operations, and senior leadership teams to deliver organisational change. Excellent communication and stakeholder management skills, with the ability to develop clear engagement, consultation, and change management plans. Commercially aware and analytically minded, with experience using HR/payroll systems and data to support informed decision-making and successful project delivery. What you'll get in return You can expect a salary in the region of £55,000 to £60,000 (DoE), matched pension up to 10%, hybrid working (up to 4 days a week onsite) and a range of flexible benefits. *Please only apply if you have demonstrable Project Management experience leading HR & Payroll Transformation and Time & Attendance implementation from concept to delivery. *This role also requires a significant onsite presence, with up to 4 days a week in the office, so please only apply if you live within a commutable distance to Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Aug 20, 2026
Your new company A leading UK organisation operating in the industrial, supply chain and logistics sectors. Your new role This is a 12-month fixed term contract (FTC) to move 450 blue collar workers from weekly to monthly pay by April 2027. Reporting into the HR Director and working closely with the Head of Pay Benefits, you will be responsible for the delivery of projects, and services, ensuring strong operational performance, effective stakeholder engagement, and continuous improvement. Lead the day-to-day planning, coordination, and delivery of projects and business priorities to agreed timescales and objectives. Manage stakeholder relationships, providing regular updates, resolving issues, and ensuring alignment with organisational goals. Monitor performance, risks, and project progress, implementing corrective actions where required. Oversee resource allocation, workload management, and budget tracking to ensure efficient delivery. Facilitate governance activities, including reporting, compliance, risk management, and decision-making processes. Drive continuous improvement by identifying opportunities to enhance processes, service delivery, and operational effectiveness. What you'll need to succeed Proven experience leading payroll, HR transformation, Time & Attendance, or wider people change programmes within a complex organisation. Strong project management background, with experience delivering multi-workstream projects involving governance, risk management, stakeholder engagement, and programme reporting. Experience working within a unionised environment, including consultation and engagement with Trade Union representatives and employee groups. Ability to influence and collaborate effectively across HR, Payroll, Finance, IT, Operations, and senior leadership teams to deliver organisational change. Excellent communication and stakeholder management skills, with the ability to develop clear engagement, consultation, and change management plans. Commercially aware and analytically minded, with experience using HR/payroll systems and data to support informed decision-making and successful project delivery. What you'll get in return You can expect a salary in the region of £55,000 to £60,000 (DoE), matched pension up to 10%, hybrid working (up to 4 days a week onsite) and a range of flexible benefits. *Please only apply if you have demonstrable Project Management experience leading HR & Payroll Transformation and Time & Attendance implementation from concept to delivery. *This role also requires a significant onsite presence, with up to 4 days a week in the office, so please only apply if you live within a commutable distance to Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Joint Venture Partner at IOLLA Own and Lead Your Own IOLLA Showroom Exeter is ready. The question is, are you? You're experienced in optics. You understand the industry. Now you're ready for more than employment. We are looking for a Joint Venture Partner in Exeter to open a new IOLLA showroom in the near future, building a stable, community-led optical business in a high-affluence regional centre. IOLLA is offering a limited number of Joint Venture Partnerships to ambitious optical professionals who want to step into true business ownership with the backing of an independent, founder-led brand. This is an opportunity to co-own and operate your own IOLLA showroom in a priority UK location. Unlike many franchise or independent start-up opportunities, IOLLA's Joint Venture model is designed to be more accessible. With structured support and external funding options, personal capital investment can start from as little as £20,000, depending on location and funding structure. About IOLLA Founded in Scotland, IOLLA designs and manufactures its own frames and lenses, selling directly to customers at transparent, honest prices. We operate seven award-winning showrooms and have served hundreds of thousands of customers. We are independent, design-led and people-first - not corporate, not volume-driven, and not built like traditional multiples. We also run our own manufacturing facility, dispatching every single pair ourselves from our Scottish workshop. We are now expanding across the UK with carefully selected Joint Venture Partners. The Opportunity As a Joint Venture Partner, you will: Co-own and lead your own IOLLA showroom Build and manage your own retail team Take responsibility for local performance and profitability Embed the brand in your community Deliver exceptional customer experience, the IOLLA way You bring the leadership, optical knowledge and ambition. We bring the product, supply chain, systems, brand, marketing and operational support. This is ownership with infrastructure. Not a cold start independent, and not a corporate franchise model. What's On Offer A proven, vertically integrated business model Founder-led support and partnership Full retail, operational and marketing playbook Access to our product design and manufacturing advantage Ongoing strategic and commercial support The opportunity to build long-term equity in your region Optical retail remains one of the most stable, repeat-purchase categories in UK retail, with predictable demand and strong gross margins. This is a genuine entrepreneurial opportunity for professionals ready to move from employed to owner. Who We're Looking For Experienced optical professionals (Optometrists, Dispensing Opticians, Retail Managers, Optical Assistants ready to step up) Individuals with strong leadership capability Commercially minded and motivated by ownership Community-focused and customer-first Ready to take accountability for performance, people and growth You do not need previous business ownership experience but you do need drive, resilience and ambition. Why Exeter Exeter combines affluence with a slower pace. Strong independent retail culture, strong family base, and solid disposable income. Customers are considered buyers; not impulse-driven. They value service and trust. For a Joint Venture Partner, Exeter represents stable, predictable growth in a loyal market. Investment & Commitment This is a capital-backed partnership opportunity requiring personal investment and external funding. We are looking for serious candidates who are ready to explore ownership properly review financials, sign an NDA and enter structured discussions. We have selected specific priority locations with strong commercial potential. When they are filled, they are filled. Why IOLLA? Because optics can be better. Better for customers. Better for teams. Better for the professionals who actually run the business. If you're ready to stop building someone else's brand and start building your own, with the right support behind you, we'd love to speak. Apply to arrange a no-obligation conversation and explore whether Joint Venture Partnership with IOLLA is right for you.
Aug 20, 2026
Full time
Joint Venture Partner at IOLLA Own and Lead Your Own IOLLA Showroom Exeter is ready. The question is, are you? You're experienced in optics. You understand the industry. Now you're ready for more than employment. We are looking for a Joint Venture Partner in Exeter to open a new IOLLA showroom in the near future, building a stable, community-led optical business in a high-affluence regional centre. IOLLA is offering a limited number of Joint Venture Partnerships to ambitious optical professionals who want to step into true business ownership with the backing of an independent, founder-led brand. This is an opportunity to co-own and operate your own IOLLA showroom in a priority UK location. Unlike many franchise or independent start-up opportunities, IOLLA's Joint Venture model is designed to be more accessible. With structured support and external funding options, personal capital investment can start from as little as £20,000, depending on location and funding structure. About IOLLA Founded in Scotland, IOLLA designs and manufactures its own frames and lenses, selling directly to customers at transparent, honest prices. We operate seven award-winning showrooms and have served hundreds of thousands of customers. We are independent, design-led and people-first - not corporate, not volume-driven, and not built like traditional multiples. We also run our own manufacturing facility, dispatching every single pair ourselves from our Scottish workshop. We are now expanding across the UK with carefully selected Joint Venture Partners. The Opportunity As a Joint Venture Partner, you will: Co-own and lead your own IOLLA showroom Build and manage your own retail team Take responsibility for local performance and profitability Embed the brand in your community Deliver exceptional customer experience, the IOLLA way You bring the leadership, optical knowledge and ambition. We bring the product, supply chain, systems, brand, marketing and operational support. This is ownership with infrastructure. Not a cold start independent, and not a corporate franchise model. What's On Offer A proven, vertically integrated business model Founder-led support and partnership Full retail, operational and marketing playbook Access to our product design and manufacturing advantage Ongoing strategic and commercial support The opportunity to build long-term equity in your region Optical retail remains one of the most stable, repeat-purchase categories in UK retail, with predictable demand and strong gross margins. This is a genuine entrepreneurial opportunity for professionals ready to move from employed to owner. Who We're Looking For Experienced optical professionals (Optometrists, Dispensing Opticians, Retail Managers, Optical Assistants ready to step up) Individuals with strong leadership capability Commercially minded and motivated by ownership Community-focused and customer-first Ready to take accountability for performance, people and growth You do not need previous business ownership experience but you do need drive, resilience and ambition. Why Exeter Exeter combines affluence with a slower pace. Strong independent retail culture, strong family base, and solid disposable income. Customers are considered buyers; not impulse-driven. They value service and trust. For a Joint Venture Partner, Exeter represents stable, predictable growth in a loyal market. Investment & Commitment This is a capital-backed partnership opportunity requiring personal investment and external funding. We are looking for serious candidates who are ready to explore ownership properly review financials, sign an NDA and enter structured discussions. We have selected specific priority locations with strong commercial potential. When they are filled, they are filled. Why IOLLA? Because optics can be better. Better for customers. Better for teams. Better for the professionals who actually run the business. If you're ready to stop building someone else's brand and start building your own, with the right support behind you, we'd love to speak. Apply to arrange a no-obligation conversation and explore whether Joint Venture Partnership with IOLLA is right for you.
Parts Manager Bournemouth, Dorset Up to £35k basic and £50k OTE Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) We are currently looking for a Parts Manager for a well-respected Dealership Group in the Bournemouth area. The basic on offer is £35k, plus bonus taking potential earnings to £50k. Job Description: Your role will be to manage the Parts Department and ensuring it achieves all target objectives. You will maintain an effective control of expenses and review management accounts and comparisons with budgets. You must be experienced in and capable of maximising departmental profitability through the sale of parts, accessories and where possible, other value-added products and services. You will monitor all outstanding over-age debtors and any unauthorised cash customers on a regular basis. You will assist with monitoring of warranty claim submissions, rejections and resubmissions. You must be able to organise regular stock checks to minimise obsolete stock and to maintain parts stockholding at agreed levels to ensure first time availability of parts to all customers. You will be expected to maintain existing trade parts accounts and developing new business channels through regular liaison with new and existing customers. Knowledge of Keyloop and Kerridge would be advantageous. For further details on this Parts Manager role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Aug 20, 2026
Full time
Parts Manager Bournemouth, Dorset Up to £35k basic and £50k OTE Permanent/Full Time Working Hours: Monday to Friday (8am - 5.30pm) We are currently looking for a Parts Manager for a well-respected Dealership Group in the Bournemouth area. The basic on offer is £35k, plus bonus taking potential earnings to £50k. Job Description: Your role will be to manage the Parts Department and ensuring it achieves all target objectives. You will maintain an effective control of expenses and review management accounts and comparisons with budgets. You must be experienced in and capable of maximising departmental profitability through the sale of parts, accessories and where possible, other value-added products and services. You will monitor all outstanding over-age debtors and any unauthorised cash customers on a regular basis. You will assist with monitoring of warranty claim submissions, rejections and resubmissions. You must be able to organise regular stock checks to minimise obsolete stock and to maintain parts stockholding at agreed levels to ensure first time availability of parts to all customers. You will be expected to maintain existing trade parts accounts and developing new business channels through regular liaison with new and existing customers. Knowledge of Keyloop and Kerridge would be advantageous. For further details on this Parts Manager role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy.
Job Title: National Account Executive Field Sales, Commercial Catering / Foodservice Contract Type: Full-Time, Permanent Location: Home-based with regular UK travel Salary: £32,000 £35,000 per annum (DOE) Hours: Monday to Friday, core hours 08 00 (some flexibility for travel, trade shows and client events) Package Highlights 10% performance bonus on top of basic salary Company car 25 days holiday + bank holidays (option to buy up to 5 more) Matched 5% employer pension High street retail discounts Free parking Summary We're recruiting a National Account Executive on behalf of our client, a market-leading commercial catering solutions provider, for a permanent, field-based sales role covering accounts across the UK. You'll manage and grow a portfolio of key national accounts, run Quarterly Business Reviews, and deliver measurable growth across multi-site operations backed by a strong package including a company car, performance bonus, and genuine career development. This is a strong fit for a driven B2B sales or account management professional ideally with food, foodservice, or commercial catering experience who wants autonomy, variety, and a real career path managing complex client accounts. What You'll Be Doing Account Management & Client Relationships Manage a defined portfolio of core clients, conducting regular site visits and GAP analysis Carry out customer-facing meetings with clear, documented objectives Conduct Quarterly Business Reviews (QBRs) with key accounts, producing joint business plans focused on growth Build and maintain relationships with key stakeholders across multi-site, complex client structures Sales Planning & Delivery Develop and implement a structured sales plan to retain existing customers and win new business Achieve sales and margin targets, ensuring profitable conversion of contracts and quoted works Monitor customer and internal KPIs, addressing performance proactively Representation & Collaboration Represent the business at national trade shows, conferences, and networking events Work closely with the National Account Manager and wider internal teams (operations, marketing, finance) What We're Looking For Essential: Proven customer-facing or external sales experience Strong ability to build and maintain relationships with key stakeholders Excellent verbal and written communication skills Good numerical skills and commercial acumen IT literate Excel, Word, and ERP systems Full UK driving licence with no more than 3 points Desirable: Experience in the food, foodservice, or commercial catering sector Familiarity with CRM systems and PowerPoint Experience working with multi-site clients or complex stakeholder structures GCSE Maths and English at grade C or above (or equivalent), or degree-level education Why This Role Alongside a competitive basic salary, this role comes with a performance bonus, a company car, and one of the stronger benefits packages we see at this level 25+ days holiday (with the option to buy more), a matched 5% pension, retail discounts, and free parking. It's a genuine opportunity to step into national account management with autonomy, variety, and a clear path to grow into a more senior account role. This role suits: Field sales professionals ready to step up to national account level Foodservice / commercial catering sales specialists B2B Account Managers looking for a home-based role with a company car Candidates who enjoy autonomy, travel, and managing complex, multi-site relationships How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Aug 20, 2026
Full time
Job Title: National Account Executive Field Sales, Commercial Catering / Foodservice Contract Type: Full-Time, Permanent Location: Home-based with regular UK travel Salary: £32,000 £35,000 per annum (DOE) Hours: Monday to Friday, core hours 08 00 (some flexibility for travel, trade shows and client events) Package Highlights 10% performance bonus on top of basic salary Company car 25 days holiday + bank holidays (option to buy up to 5 more) Matched 5% employer pension High street retail discounts Free parking Summary We're recruiting a National Account Executive on behalf of our client, a market-leading commercial catering solutions provider, for a permanent, field-based sales role covering accounts across the UK. You'll manage and grow a portfolio of key national accounts, run Quarterly Business Reviews, and deliver measurable growth across multi-site operations backed by a strong package including a company car, performance bonus, and genuine career development. This is a strong fit for a driven B2B sales or account management professional ideally with food, foodservice, or commercial catering experience who wants autonomy, variety, and a real career path managing complex client accounts. What You'll Be Doing Account Management & Client Relationships Manage a defined portfolio of core clients, conducting regular site visits and GAP analysis Carry out customer-facing meetings with clear, documented objectives Conduct Quarterly Business Reviews (QBRs) with key accounts, producing joint business plans focused on growth Build and maintain relationships with key stakeholders across multi-site, complex client structures Sales Planning & Delivery Develop and implement a structured sales plan to retain existing customers and win new business Achieve sales and margin targets, ensuring profitable conversion of contracts and quoted works Monitor customer and internal KPIs, addressing performance proactively Representation & Collaboration Represent the business at national trade shows, conferences, and networking events Work closely with the National Account Manager and wider internal teams (operations, marketing, finance) What We're Looking For Essential: Proven customer-facing or external sales experience Strong ability to build and maintain relationships with key stakeholders Excellent verbal and written communication skills Good numerical skills and commercial acumen IT literate Excel, Word, and ERP systems Full UK driving licence with no more than 3 points Desirable: Experience in the food, foodservice, or commercial catering sector Familiarity with CRM systems and PowerPoint Experience working with multi-site clients or complex stakeholder structures GCSE Maths and English at grade C or above (or equivalent), or degree-level education Why This Role Alongside a competitive basic salary, this role comes with a performance bonus, a company car, and one of the stronger benefits packages we see at this level 25+ days holiday (with the option to buy more), a matched 5% pension, retail discounts, and free parking. It's a genuine opportunity to step into national account management with autonomy, variety, and a clear path to grow into a more senior account role. This role suits: Field sales professionals ready to step up to national account level Foodservice / commercial catering sales specialists B2B Account Managers looking for a home-based role with a company car Candidates who enjoy autonomy, travel, and managing complex, multi-site relationships How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
This role has a starting salary of 34,660 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for a proactive and highly organised WorkWell Programme Support Officer to play a key role in delivering a programme that helps people across Surrey and Sussex overcome health-related barriers to employment, creating lasting positive outcomes for individuals, communities and the wider health and care system. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the role As a Programme Support Officer, you will play a key role in supporting the delivery of WorkWell across Surrey and Sussex on behalf of the Surrey & Sussex ICB, with Surrey County Council acting as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will support the reporting, monitoring and governance of the programme, helping to ensure it is delivered on time, within budget and to agreed quality standards across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will support programme governance and performance management activities, including coordinating reporting requirements for the Department for Work and Pensions (DWP), the ICB and other senior stakeholders. You will provide secretariat support to programme boards and meetings, prepare reports and programme documentation, assist with financial processes and grant claims, and work closely with delivery partners to ensure services are aligned to the wider Surrey & Sussex WorkWell framework. You will also support the onboarding of new staff and contribute to stakeholder engagement activities, events and meetings across the partnership. A key aspect of the role will be maintaining accurate programme data and supporting compliance with contractual and reporting requirements. You will become an expert user of the programme's Customer Relationship Management (CRM) system, ensuring participant records are maintained to a high standard and supporting the Reporting and Quality Assurance Officer with management information reporting, governance processes and continuous improvement activity. You will help ensure compliance with DWP grant conditions, reporting requirements and audit expectations while promoting effective and consistent ways of working across the programme. Success in this role will contribute to the delivery of a high-quality, compliant and financially robust WorkWell programme, supported by strong governance, effective partnership working and robust reporting arrangements. Ultimately, you will help ensure the programme delivers positive employment outcomes for residents, supports people to remain in or return to work, and contributes to reducing health-related inequalities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of using CRM systems and/or people centred databases Experience of working with colleagues to secure information Experience analysing and presenting data to inform decision making Experience with general administration tasks Experience supporting finance processes Experience of providing secretariat support to programme boards How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Outline your experience of using CRM systems to capture information, manage reporting and maintain accurate records. In your response, describe how you ensure data is kept accurate, secure, and up to date. Outline your experience of providing administrative support within employment support programmes (or similar services). In your response, include examples of tasks such as producing reports, preparing programme documentation, supporting with audit preparation, monitoring compliance, providing financial administrative support (including basic bookkeeping), and managing diaries. Outline your experience of supporting employment support or health programmes (or similar services), and the role you have played within these. In your response, include examples of your responsibilities and how you contributed to the delivery and outcomes of the programme. Outline your experience of providing high-quality customer service within employment support or health programmes (or similar services). In your response, include examples of how you built positive relationships with stakeholders, and how you ensured a responsive and professional service. The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 20, 2026
Contractor
This role has a starting salary of 34,660 per annum, based on a 36 hour working week. This is a fixed term contract / secondment opportunity until March 31st 2029. We are looking for a proactive and highly organised WorkWell Programme Support Officer to play a key role in delivering a programme that helps people across Surrey and Sussex overcome health-related barriers to employment, creating lasting positive outcomes for individuals, communities and the wider health and care system. The contractual base for this role is Woodhatch Place, Reigate. The role is hybrid, with at least one day a week at Woodhatch Place (usually Tuesdays), alongside regular travel across the Surrey & Sussex geography to attend meetings, workshops and events. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Surrey County Council has been appointed as the Lead Accountable Body for the delivery of the national WorkWell programme across the Surrey & Sussex Integrated Care Board (ICB) geography. WorkWell is a major Department for Work and Pensions (DWP) funded programme designed to support individuals experiencing health-related barriers to work, helping people remain in employment or return to work through integrated work, health and skills support. This post is based within Surrey County Council's Economy & Growth service but will operate across the whole Surrey & Sussex ICB area. About the role As a Programme Support Officer, you will play a key role in supporting the delivery of WorkWell across Surrey and Sussex on behalf of the Surrey & Sussex ICB, with Surrey County Council acting as the Lead Accountable Body. Working across NHS, local government and wider partner organisations, you will support the reporting, monitoring and governance of the programme, helping to ensure it is delivered on time, within budget and to agreed quality standards across Surrey, East Sussex, West Sussex and Brighton & Hove. Reporting to the WorkWell Strategic Programme Manager, you will support programme governance and performance management activities, including coordinating reporting requirements for the Department for Work and Pensions (DWP), the ICB and other senior stakeholders. You will provide secretariat support to programme boards and meetings, prepare reports and programme documentation, assist with financial processes and grant claims, and work closely with delivery partners to ensure services are aligned to the wider Surrey & Sussex WorkWell framework. You will also support the onboarding of new staff and contribute to stakeholder engagement activities, events and meetings across the partnership. A key aspect of the role will be maintaining accurate programme data and supporting compliance with contractual and reporting requirements. You will become an expert user of the programme's Customer Relationship Management (CRM) system, ensuring participant records are maintained to a high standard and supporting the Reporting and Quality Assurance Officer with management information reporting, governance processes and continuous improvement activity. You will help ensure compliance with DWP grant conditions, reporting requirements and audit expectations while promoting effective and consistent ways of working across the programme. Success in this role will contribute to the delivery of a high-quality, compliant and financially robust WorkWell programme, supported by strong governance, effective partnership working and robust reporting arrangements. Ultimately, you will help ensure the programme delivers positive employment outcomes for residents, supports people to remain in or return to work, and contributes to reducing health-related inequalities across Surrey and Sussex. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience of using CRM systems and/or people centred databases Experience of working with colleagues to secure information Experience analysing and presenting data to inform decision making Experience with general administration tasks Experience supporting finance processes Experience of providing secretariat support to programme boards How to Apply To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Outline your experience of using CRM systems to capture information, manage reporting and maintain accurate records. In your response, describe how you ensure data is kept accurate, secure, and up to date. Outline your experience of providing administrative support within employment support programmes (or similar services). In your response, include examples of tasks such as producing reports, preparing programme documentation, supporting with audit preparation, monitoring compliance, providing financial administrative support (including basic bookkeeping), and managing diaries. Outline your experience of supporting employment support or health programmes (or similar services), and the role you have played within these. In your response, include examples of your responsibilities and how you contributed to the delivery and outcomes of the programme. Outline your experience of providing high-quality customer service within employment support or health programmes (or similar services). In your response, include examples of how you built positive relationships with stakeholders, and how you ensured a responsive and professional service. The job advert closes at 23:59 on 19/08/2026 with interviews planned to follow. Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Marc Daniels are partnering with a growing London-based business to recruit an experienced Interim Finance Manager to support through a busy period. This is an excellent opportunity for a fully qualified finance professional to own both statutory and management reporting in a hands-on role, and is particularly well suited to candidates on a visa seeking shorter-term assignments. The role Preparation of monthly management accounts (P&L, balance sheet, cashflow and commentary) Production of year-end statutory accounts and liaison with external auditors Balance sheet reconciliations and review of journals, accruals and prepayments Variance analysis and insight for senior stakeholders Support with budgeting, forecasting and cashflow planning Driving process and control improvements across the finance function Oversight/mentoring of junior finance team members as required About you Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience across both statutory reporting and management accounts Top 10 practice background/training highly beneficial Comfortable working in a fast-paced, changing environment with tight deadlines Strong systems and Excel skills; able to get up to speed quickly Immediately available or on short notice and able to commit for at least 6 months Open to interim/contract work; ideal for candidates on a visa looking for short-term opportunities
Aug 20, 2026
Seasonal
Marc Daniels are partnering with a growing London-based business to recruit an experienced Interim Finance Manager to support through a busy period. This is an excellent opportunity for a fully qualified finance professional to own both statutory and management reporting in a hands-on role, and is particularly well suited to candidates on a visa seeking shorter-term assignments. The role Preparation of monthly management accounts (P&L, balance sheet, cashflow and commentary) Production of year-end statutory accounts and liaison with external auditors Balance sheet reconciliations and review of journals, accruals and prepayments Variance analysis and insight for senior stakeholders Support with budgeting, forecasting and cashflow planning Driving process and control improvements across the finance function Oversight/mentoring of junior finance team members as required About you Fully qualified accountant (ACA / ACCA / CIMA or equivalent) Strong experience across both statutory reporting and management accounts Top 10 practice background/training highly beneficial Comfortable working in a fast-paced, changing environment with tight deadlines Strong systems and Excel skills; able to get up to speed quickly Immediately available or on short notice and able to commit for at least 6 months Open to interim/contract work; ideal for candidates on a visa looking for short-term opportunities
Senior Accounts Manager Eastbourne Circa £50,000-£60,000 A long-standing and extremely reputable local accountancy practice are looking for a Senior Accounts Manager to take real ownership of a varied client portfolio, and to help shape the team around them. If you want a role where your voice carries weight with the partner and your development matters just as much as client delivery, this is worth a proper look. What you will be doing: - Managing a broad accounts-focused portfolio, with some tax compliance work mixed in - Holding client meetings directly, building relationships that go beyond the numbers - Mentoring and managing a team, helping them grow their own technical skills - Planning and overseeing work in progress across your portfolio - Getting involved in business development, spotting opportunities within existing client relationships What you will need: - Solid experience managing a mixed accounts and tax portfolio within practice - Confidence leading client meetings and building trust quickly - Proven people management skills, whether that is one junior or a small team - A relevant accountancy qualification (ACA, ACCA or equivalent) What is in it for you: Circa £50,000 to £60,000, reporting directly to the partner rather than sitting several layers down. That means your ideas get heard and your progression is not stuck behind a queue of other managers. If this sounds like the sort of role where you could actually make an impact rather than just keep the wheels turning, I would like to hear from you. Drop me a line or give me a call and we can talk it through properly, no pressure, just a conversation.
Aug 20, 2026
Full time
Senior Accounts Manager Eastbourne Circa £50,000-£60,000 A long-standing and extremely reputable local accountancy practice are looking for a Senior Accounts Manager to take real ownership of a varied client portfolio, and to help shape the team around them. If you want a role where your voice carries weight with the partner and your development matters just as much as client delivery, this is worth a proper look. What you will be doing: - Managing a broad accounts-focused portfolio, with some tax compliance work mixed in - Holding client meetings directly, building relationships that go beyond the numbers - Mentoring and managing a team, helping them grow their own technical skills - Planning and overseeing work in progress across your portfolio - Getting involved in business development, spotting opportunities within existing client relationships What you will need: - Solid experience managing a mixed accounts and tax portfolio within practice - Confidence leading client meetings and building trust quickly - Proven people management skills, whether that is one junior or a small team - A relevant accountancy qualification (ACA, ACCA or equivalent) What is in it for you: Circa £50,000 to £60,000, reporting directly to the partner rather than sitting several layers down. That means your ideas get heard and your progression is not stuck behind a queue of other managers. If this sounds like the sort of role where you could actually make an impact rather than just keep the wheels turning, I would like to hear from you. Drop me a line or give me a call and we can talk it through properly, no pressure, just a conversation.
A globally recognised business who have an outstanding reputation across the sector, are currently looking to add a Payroll & Benefits Specialist to their team. This role will join the wider HR function & will report to the Payroll Manager. As the Payroll & Benefits Specialist, you will be responsible for: Managing the UK monthly payroll for c500 employees Working with the outsourced payroll provider to ensure data is accurate Resolving all payroll related queries Working with the Payroll Manager with companywide benefits. This includes benefit renewals, benefit related queries, benefit communication. Benchmarking and benefit research. Supporting the Payroll Manager with payroll and/or benefit related projects This is a super varied & busy role. Candidates need to be able to use Excel to a high standard. A superb benefits package is available with this role, including pension, life assurance, medical & dental cover. Interviewing now - please apply immediately. 52003GC INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 20, 2026
Contractor
A globally recognised business who have an outstanding reputation across the sector, are currently looking to add a Payroll & Benefits Specialist to their team. This role will join the wider HR function & will report to the Payroll Manager. As the Payroll & Benefits Specialist, you will be responsible for: Managing the UK monthly payroll for c500 employees Working with the outsourced payroll provider to ensure data is accurate Resolving all payroll related queries Working with the Payroll Manager with companywide benefits. This includes benefit renewals, benefit related queries, benefit communication. Benchmarking and benefit research. Supporting the Payroll Manager with payroll and/or benefit related projects This is a super varied & busy role. Candidates need to be able to use Excel to a high standard. A superb benefits package is available with this role, including pension, life assurance, medical & dental cover. Interviewing now - please apply immediately. 52003GC INDPAY The Portfolio Group are acting on behalf of our client in recruiting for this position.
The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of accounting, reporting, and transactional processes. The role combines accuracy, attention to detail, and effective communication to maintain financial integrity across the organisation. The post-holder will work closely with operational managers, the Senior Management Team, and external stakeholders to ensure timely processing of financial information and compliance with internal controls and governance standards. In this role, you'll be responsible for processing day-to-day financial transactions, maintaining accurate financial records, supporting payroll and month-end processes, preparing reports, monitoring budgets, and ensuring compliance with financial policies and audit requirements. You'll also work closely with internal teams, suppliers, and external stakeholders while helping to improve finance systems and processes. What we're looking for: Previous experience in finance administration, accounts, or bookkeeping. Strong numerical, analytical, and organisational skills with excellent attention to detail. Proficiency in Microsoft Excel and finance software. Excellent communication skills and the ability to work both independently and as part of a team. Knowledge of payroll, VAT, budgeting, or experience in a regulated or public sector environment would be an advantage. If you're looking to join a supportive organisation where accuracy, integrity, and continuous improvement are valued, we'd love to hear from you. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.
Aug 20, 2026
Full time
The Finance Administrator will provide professional financial and administrative support to the Finance Team, ensuring the smooth operation of accounting, reporting, and transactional processes. The role combines accuracy, attention to detail, and effective communication to maintain financial integrity across the organisation. The post-holder will work closely with operational managers, the Senior Management Team, and external stakeholders to ensure timely processing of financial information and compliance with internal controls and governance standards. In this role, you'll be responsible for processing day-to-day financial transactions, maintaining accurate financial records, supporting payroll and month-end processes, preparing reports, monitoring budgets, and ensuring compliance with financial policies and audit requirements. You'll also work closely with internal teams, suppliers, and external stakeholders while helping to improve finance systems and processes. What we're looking for: Previous experience in finance administration, accounts, or bookkeeping. Strong numerical, analytical, and organisational skills with excellent attention to detail. Proficiency in Microsoft Excel and finance software. Excellent communication skills and the ability to work both independently and as part of a team. Knowledge of payroll, VAT, budgeting, or experience in a regulated or public sector environment would be an advantage. If you're looking to join a supportive organisation where accuracy, integrity, and continuous improvement are valued, we'd love to hear from you. Please note, in order to apply, all applicants need to have been living in the United Kingdom (with residency in the UK, such as UK/Irish/EU Passport, or an Indefinite Leave to Remain Visa) for the last 5 years with no more than a 28 day break being outside of the UK and no gaps in employment during this time.
Finance Manager Peterborough 45,000 - 50,000 + 5% Pension + Stability + Growing Business + Long-Term Progression + Immediate Start Are you an experienced Finance Manager looking for a role where you can genuinely influence the direction of a growing engineering business? Join a well-established manufacturer investing heavily in growth and product development, where you'll work closely with senior leadership and take full ownership of the finance function. This is a fantastic opportunity to become a key part of a successful business, leading financial operations while driving improvements across reporting, cash flow, controls and business performance. If you're looking for a stable, long-term finance manager role where your work will have a real impact, this is the role for you. Your Role As A Finance Manager Will Include: Leading the finance function across the business. Preparing monthly management accounts, board reports and financial forecasts. Managing payroll, pensions, VAT and statutory compliance. Developing cash flow forecasts and improving working capital. Managing audits, insurance, banking relationships and financial controls. Leading and developing the finance team. Producing profitability analysis and supporting strategic business decisions. Working extensively with Sage 50 and Excel. Office based in Peterborough & Gainsborough The Successful Finance Manager Will Have: Previous experience as a Finance Manager, Financial Controller or Senior Management Accountant. Strong experience using Sage 50 / Sage Line 50. Excellent Excel and financial reporting skills. Experience managing payroll, VAT, budgets and cash flow. Strong leadership skills with experience managing finance teams. Manufacturing or engineering experience would be advantageous. Commutable to Peterborough. If interested, please apply or contact Charlie Auburn on (phone number removed) for immediate consideration.
Aug 20, 2026
Full time
Finance Manager Peterborough 45,000 - 50,000 + 5% Pension + Stability + Growing Business + Long-Term Progression + Immediate Start Are you an experienced Finance Manager looking for a role where you can genuinely influence the direction of a growing engineering business? Join a well-established manufacturer investing heavily in growth and product development, where you'll work closely with senior leadership and take full ownership of the finance function. This is a fantastic opportunity to become a key part of a successful business, leading financial operations while driving improvements across reporting, cash flow, controls and business performance. If you're looking for a stable, long-term finance manager role where your work will have a real impact, this is the role for you. Your Role As A Finance Manager Will Include: Leading the finance function across the business. Preparing monthly management accounts, board reports and financial forecasts. Managing payroll, pensions, VAT and statutory compliance. Developing cash flow forecasts and improving working capital. Managing audits, insurance, banking relationships and financial controls. Leading and developing the finance team. Producing profitability analysis and supporting strategic business decisions. Working extensively with Sage 50 and Excel. Office based in Peterborough & Gainsborough The Successful Finance Manager Will Have: Previous experience as a Finance Manager, Financial Controller or Senior Management Accountant. Strong experience using Sage 50 / Sage Line 50. Excellent Excel and financial reporting skills. Experience managing payroll, VAT, budgets and cash flow. Strong leadership skills with experience managing finance teams. Manufacturing or engineering experience would be advantageous. Commutable to Peterborough. If interested, please apply or contact Charlie Auburn on (phone number removed) for immediate consideration.
Job Title: Derivatives Operations Analyst Duration: 6 months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About Us: Our client is a leading organisation in the finance industry, dedicated to providing exceptional investment management services. We are currently seeking a skilled Derivatives Operations Analyst to join their dynamic team. This role will primarily focus on managing derivatives operations on the Blackrock Aladdin OMS platform, working closely with front office portfolio managers and traders, as well as middle office providers. Key Responsibilities: Collaborate with front office teams to oversee derivative trading processes, ensuring accurate trade processing and reconciliation. Manage collateral requirements associated with various derivative instruments, including futures, swaps, swaptions, and equity options. Address operational issues related to derivatives, providing solutions that enhance efficiency and effectiveness. Engage directly with investment teams to facilitate smooth communication and workflow. Provide exceptional front office services, ensuring alignment with client expectations and organisational standards. Participate in the evaluation and implementation of new derivative investment types, supporting innovative strategies within the organisation. Qualifications: Bachelor's degree (B.S.) in Finance, Economics, or a related field is desirable. A Master's degree (M.S.) or CFA designation is preferred. Strong knowledge of debt and equity instruments, with hands-on experience in futures, swaps, swaptions, and equity options. Familiarity with the Blackrock Aladdin OMS platform is highly desirable. Proficient understanding of trade processing, reconciliation, OTC, stock lending, and collateral management. Excellent communication skills, with the ability to engage effectively with front office personnel and investment teams. Demonstrated experience in client services, showcasing a commitment to meeting client needs. What We Offer: Opportunity to work in a fast-paced, collaborative environment within a prestigious financial organisation. Exposure to innovative trading strategies and complex derivative products. Competitive compensation and potential for professional growth within the finance sector. Our client is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other status. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 20, 2026
Contractor
Job Title: Derivatives Operations Analyst Duration: 6 months (Potential extension) Working Pattern: Full Time Location: London (Hybrid) About Us: Our client is a leading organisation in the finance industry, dedicated to providing exceptional investment management services. We are currently seeking a skilled Derivatives Operations Analyst to join their dynamic team. This role will primarily focus on managing derivatives operations on the Blackrock Aladdin OMS platform, working closely with front office portfolio managers and traders, as well as middle office providers. Key Responsibilities: Collaborate with front office teams to oversee derivative trading processes, ensuring accurate trade processing and reconciliation. Manage collateral requirements associated with various derivative instruments, including futures, swaps, swaptions, and equity options. Address operational issues related to derivatives, providing solutions that enhance efficiency and effectiveness. Engage directly with investment teams to facilitate smooth communication and workflow. Provide exceptional front office services, ensuring alignment with client expectations and organisational standards. Participate in the evaluation and implementation of new derivative investment types, supporting innovative strategies within the organisation. Qualifications: Bachelor's degree (B.S.) in Finance, Economics, or a related field is desirable. A Master's degree (M.S.) or CFA designation is preferred. Strong knowledge of debt and equity instruments, with hands-on experience in futures, swaps, swaptions, and equity options. Familiarity with the Blackrock Aladdin OMS platform is highly desirable. Proficient understanding of trade processing, reconciliation, OTC, stock lending, and collateral management. Excellent communication skills, with the ability to engage effectively with front office personnel and investment teams. Demonstrated experience in client services, showcasing a commitment to meeting client needs. What We Offer: Opportunity to work in a fast-paced, collaborative environment within a prestigious financial organisation. Exposure to innovative trading strategies and complex derivative products. Competitive compensation and potential for professional growth within the finance sector. Our client is an equal opportunity employer and values diversity in the workplace. We encourage all qualified candidates to apply, regardless of race, gender, age, sexual orientation, disability, or any other status. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Data Governance Manager Location: Bristol/Hybrid Salary: Competitive + Benefits The Opportunity We are seeking an experienced Data Governance Manager to lead and evolve our enterprise Data Governance capability. Reporting to the Chief Information Security Officer (CISO) , you will be responsible for defining and delivering the organisation's Data Governance strategy, framework and operating model. You will ensure data is managed as a trusted, secure and valuable business asset, supporting regulatory compliance, informed decision-making and business innovation. Working across Information Security, Data & Analytics, Risk, Legal, Architecture and business functions, you will drive governance adoption, establish clear accountability for data ownership and quality, and embed governance practices across the organisation. Key Responsibilities Define and lead the enterprise Data Governance strategy, framework and operating model. Establish governance policies and standards covering data ownership, quality, classification, retention and life cycle management. Drive organisation-wide adoption of Data Governance practices and accountability. Chair governance forums and provide oversight of governance risks, compliance and improvement activities. Build strong relationships with senior stakeholders and influence strategic decision-making. Define governance maturity measures and lead continuous improvement initiatives. Sponsor governance technologies and work with technical teams to deliver supporting capabilities, including metadata, lineage and data quality solutions. Ensure alignment with regulatory requirements, information security standards and risk management objectives. About You You are a strategic leader with a proven track record of establishing and maturing Data Governance capabilities within complex organisations. You have strong stakeholder management skills and can influence effectively at executive level, while also working closely with technical teams to deliver practical governance outcomes. You understand the importance of balancing regulatory requirements, business objectives and operational realities to create governance that enables rather than hinders progress. Essential Experience Significant experience leading enterprise Data Governance programmes in a regulated environment. Proven experience developing Data Governance strategies, operating models, frameworks and policies. Strong knowledge of Data Governance best practice, including DAMA-DMBOK or equivalent frameworks. Understanding of GDPR, Data Protection legislation, FCA expectations and information security standards such as ISO 27001. Experience establishing Data Owner, Data Steward and governance forum structures. Strong stakeholder engagement, communication and influencing skills. Experience driving organisational change and embedding governance practices across multiple business areas. Knowledge of modern data platforms, cloud technologies and governance tooling. Desirable Experience leading large-scale governance transformation initiatives. Knowledge of Snowflake, AWS and modern cloud data platforms. Experience with governance tools such as Collibra, Alation or Informatica. Understanding of AI Governance and emerging data regulations. Professional certifications such as DAMA CDMP, TOGAF, CISSP or CISM. Why Join Us? This is an opportunity to shape and lead a strategic enterprise capability, working with senior leaders across the organisation to improve data quality, strengthen compliance, enable innovation and maximise the value of data as a key business asset.
Aug 20, 2026
Full time
Data Governance Manager Location: Bristol/Hybrid Salary: Competitive + Benefits The Opportunity We are seeking an experienced Data Governance Manager to lead and evolve our enterprise Data Governance capability. Reporting to the Chief Information Security Officer (CISO) , you will be responsible for defining and delivering the organisation's Data Governance strategy, framework and operating model. You will ensure data is managed as a trusted, secure and valuable business asset, supporting regulatory compliance, informed decision-making and business innovation. Working across Information Security, Data & Analytics, Risk, Legal, Architecture and business functions, you will drive governance adoption, establish clear accountability for data ownership and quality, and embed governance practices across the organisation. Key Responsibilities Define and lead the enterprise Data Governance strategy, framework and operating model. Establish governance policies and standards covering data ownership, quality, classification, retention and life cycle management. Drive organisation-wide adoption of Data Governance practices and accountability. Chair governance forums and provide oversight of governance risks, compliance and improvement activities. Build strong relationships with senior stakeholders and influence strategic decision-making. Define governance maturity measures and lead continuous improvement initiatives. Sponsor governance technologies and work with technical teams to deliver supporting capabilities, including metadata, lineage and data quality solutions. Ensure alignment with regulatory requirements, information security standards and risk management objectives. About You You are a strategic leader with a proven track record of establishing and maturing Data Governance capabilities within complex organisations. You have strong stakeholder management skills and can influence effectively at executive level, while also working closely with technical teams to deliver practical governance outcomes. You understand the importance of balancing regulatory requirements, business objectives and operational realities to create governance that enables rather than hinders progress. Essential Experience Significant experience leading enterprise Data Governance programmes in a regulated environment. Proven experience developing Data Governance strategies, operating models, frameworks and policies. Strong knowledge of Data Governance best practice, including DAMA-DMBOK or equivalent frameworks. Understanding of GDPR, Data Protection legislation, FCA expectations and information security standards such as ISO 27001. Experience establishing Data Owner, Data Steward and governance forum structures. Strong stakeholder engagement, communication and influencing skills. Experience driving organisational change and embedding governance practices across multiple business areas. Knowledge of modern data platforms, cloud technologies and governance tooling. Desirable Experience leading large-scale governance transformation initiatives. Knowledge of Snowflake, AWS and modern cloud data platforms. Experience with governance tools such as Collibra, Alation or Informatica. Understanding of AI Governance and emerging data regulations. Professional certifications such as DAMA CDMP, TOGAF, CISSP or CISM. Why Join Us? This is an opportunity to shape and lead a strategic enterprise capability, working with senior leaders across the organisation to improve data quality, strengthen compliance, enable innovation and maximise the value of data as a key business asset.
National Account Manager Field based £45,000 - £52,000 per annum Car/Allowance & Bonus We are seeking a strategic, tenacious, and growth-oriented National Account Manager to lead a portfolio of high-potential contract catering accounts at a Head Office and central procurement level. Our client is a market-leading, customer-centric catering equipment and commercial kitchen solutions business. They specialise in supporting the contract catering industry, helping major catering operators optimise their kitchens, realise the value of their equipment assets, and maintain seamless operations through structured purchasing frameworks. The Role In this high-impact position, you will take full ownership of a defined portfolio of national contract caterers holding immense growth potential. Operating primarily at a Head Office level, you will navigate central procurement and category management teams to secure and maximise framework agreements. A major focus of this role is expanding their footprint within these frameworks. While capital equipment sales remain core, you will strategically introduce and upsell our comprehensive service & maintenance contracts . Key Responsibilities Framework & Portfolio Management: Manage and grow a defined portfolio of national contract catering accounts, operating at Head Office, category management, and central procurement levels. Commercial Growth: Execute a balanced "Hunter/Farmer" approach-retaining core business while driving organic framework growth through service & maintenance contracts, capital equipment sales, and asset replacements. Contract Negotiation: Support, negotiate, and secure long-term contracts and agreements with national clients to build enduring business partnerships. Strategic Planning: Conduct structured Quarterly Business Reviews (QBRs) and collaborate with clients on joint business plans focused on shared value and efficiency. Team Leadership: Support, develop, and coach your direct reports (National Account Executive / Internal Sales Executive), ensuring national targets are clearly understood and consistently met. Market Presence: Represent the business at national trade shows, conferences, and networking events to enhance brand visibility and forge new corporate relationships. About You We are looking for a positive, determined, and highly commercial sales professional who combines deep relationship-building expertise with an uncompromising desire to deliver customer-centric service. You'll ideally have: Proven Track Record: A minimum of 3 to 5 years of corporate sales experience managing large, multi-site national accounts within a dynamic business environment. Sector & Service Expertise: Strong industry knowledge specifically within commercial catering service & maintenance or kitchen infrastructure solutions. Leadership Experience: Previous management or leadership experience in a challenging, target-driven environment, with a knack for coaching and development. Procurement Fluency: Proven experience building robust client relationships with senior procurement functions, category managers, and corporate stakeholders. Commercial Acumen: Strong numerical, analytical, and contract negotiation skills with a deep understanding of sales margins and profit optimisation. Mobility: Full UK driving licence (with no more than 3 points) and a willingness to travel for high-profile customer-facing meetings. What's on Offer? Competitive base salary with an industry-leading bonus scheme aligned with portfolio growth. Company car or car allowance to support national travel. A supportive, collaborative leadership environment where your strategic ideas are valued. Structured personal development within a corporate group that actively lives its core values. How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
Aug 20, 2026
Full time
National Account Manager Field based £45,000 - £52,000 per annum Car/Allowance & Bonus We are seeking a strategic, tenacious, and growth-oriented National Account Manager to lead a portfolio of high-potential contract catering accounts at a Head Office and central procurement level. Our client is a market-leading, customer-centric catering equipment and commercial kitchen solutions business. They specialise in supporting the contract catering industry, helping major catering operators optimise their kitchens, realise the value of their equipment assets, and maintain seamless operations through structured purchasing frameworks. The Role In this high-impact position, you will take full ownership of a defined portfolio of national contract caterers holding immense growth potential. Operating primarily at a Head Office level, you will navigate central procurement and category management teams to secure and maximise framework agreements. A major focus of this role is expanding their footprint within these frameworks. While capital equipment sales remain core, you will strategically introduce and upsell our comprehensive service & maintenance contracts . Key Responsibilities Framework & Portfolio Management: Manage and grow a defined portfolio of national contract catering accounts, operating at Head Office, category management, and central procurement levels. Commercial Growth: Execute a balanced "Hunter/Farmer" approach-retaining core business while driving organic framework growth through service & maintenance contracts, capital equipment sales, and asset replacements. Contract Negotiation: Support, negotiate, and secure long-term contracts and agreements with national clients to build enduring business partnerships. Strategic Planning: Conduct structured Quarterly Business Reviews (QBRs) and collaborate with clients on joint business plans focused on shared value and efficiency. Team Leadership: Support, develop, and coach your direct reports (National Account Executive / Internal Sales Executive), ensuring national targets are clearly understood and consistently met. Market Presence: Represent the business at national trade shows, conferences, and networking events to enhance brand visibility and forge new corporate relationships. About You We are looking for a positive, determined, and highly commercial sales professional who combines deep relationship-building expertise with an uncompromising desire to deliver customer-centric service. You'll ideally have: Proven Track Record: A minimum of 3 to 5 years of corporate sales experience managing large, multi-site national accounts within a dynamic business environment. Sector & Service Expertise: Strong industry knowledge specifically within commercial catering service & maintenance or kitchen infrastructure solutions. Leadership Experience: Previous management or leadership experience in a challenging, target-driven environment, with a knack for coaching and development. Procurement Fluency: Proven experience building robust client relationships with senior procurement functions, category managers, and corporate stakeholders. Commercial Acumen: Strong numerical, analytical, and contract negotiation skills with a deep understanding of sales margins and profit optimisation. Mobility: Full UK driving licence (with no more than 3 points) and a willingness to travel for high-profile customer-facing meetings. What's on Offer? Competitive base salary with an industry-leading bonus scheme aligned with portfolio growth. Company car or car allowance to support national travel. A supportive, collaborative leadership environment where your strategic ideas are valued. Structured personal development within a corporate group that actively lives its core values. How to Apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel: Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer
