6 jobs found

Customer Experience Advisor 12.71ph, beautiful, modern offices based in Harrogate, hybrid working options offered after full training period, on site parking, easily commutable on public transport due to location, multiple vacancies, language skills in Spanish, Italian, French & German would be a bonus! We are urgently looking for a team of excellent customer service superstars to join this team on a temporary basis. This is a temporary seasonal role working as a customer experience assistant to help with the increased volume of calls and business in the run up to Christmas Yes we did say the C word Short listing for this role will begin at the end of summer, however there are limited places, so don't delay in applying. We are keen to find candidates with the following language skills: German French Spanish Italian If you are a student and looking to go travelling next year then we want you! If you are just looking for a temporary or fixed term contract until your next opportunity begins then please give us a call. These temporary customer experience advisor positions are likely to start at the end of September, beginning of October. You will work 40 hours per week, Monday to Friday with a requirement to work the occasional weekend shift in November and December on a rota basis. These weekend hours can be worked from home. This role would suit someone who has worked in customer service, customer experience, customer relations, retail or a call centre or environment. We require several English speaking applicants, but also German, Spanish, Italian and French. You will be speaking to customers over the phone in your chosen language to assist with worldwide communications. Responsibilities will include: Providing a high level of customer service to customers all over the UK and Europe Dealing with inbound customer calls and enquiries Responding to customer calls, e-mails and live web chat Processing customer orders Assisting with after care services Working alongside the established customer support team For anyone with language skills you will be dealing with overseas customers speaking in Spanish, Italian, French or German (however not essential for all applicants) Requirements for these seasonal customer experience assistant positions: Excellent customer service skills A friendly and polite telephone manner Excellent communication skills Confident computer user, competent with microsoft packages Previous experience in a similar role We do specifically look for language skills in Spanish, Italian, French & German, so if you have any of these language skills please do get in touch today but we are also looking for good solid English speaking representatives. If you would like further information on this role or would like to apply, please Contact Nicola Wilson. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

Customer Advisor (Italian-speaking) Heanor (Commutable from: Ilkeston, Nottingham, Derby, Mansfield, Ripley, Matlock, Beeston, Ashbourne, Newark 28,000 + Training + Progression + Benefits Are you fluent in Italian looking to join an international automotive business in a highly varied and rewarding customer focused role? This is a secure permanent position in which you will be given clear progression opportunities, good training and a range of benefits. This multi-million pound manufacturer supply equipment directly into leading Automotive businesses. Due to growth this is a new role within a friendly team. You will be working on a Monday - Fridays days-basis out of their modern and fully equipped office. You will be responsible for customer advising on the best parts and services on a global basis. With huge presence in Italy you will be supporting their international branch. This role would suit someone Italian speaking, customer service experience and looking for a good work life balance, clear training and a range of great benefits. The role: Customer advising and sales. B2B Selling parts, services within Automotive sector. Monday - Friday days role. The candidate: Admin, Customer support, Sales background. Italian-speaking. Ideally located to West Nottingham. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive business for an Italian-speaking Parts Sales Advisor to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers, providing expert advice and identifying the correct parts and solutions to meet their needs. You'll work closely with internal teams to ensure a smooth customer journey from enquiry through to order completion. Key Responsibilities Manage inbound and outbound customer calls in a professional and timely manner. Provide technical advice and support relating to automotive parts and products. Respond to customer enquiries via telephone, email and live chat. Identify opportunities to recommend additional products and services. Process customer orders, quotations, invoices, credit notes and proformas. Create and manage courier bookings and shipping documentation. Maintain accurate customer records using internal systems. Liaise with technical departments to resolve customer queries efficiently. Deliver an outstanding customer experience at every stage. About You We're looking for someone who has: Fluency in Italian and English (written and spoken). Previous experience in a customer service, sales support or contact centre environment. A genuine interest in the automotive industry, with the confidence to discuss technical vehicle parts. Excellent communication and problem-solving skills. Strong IT skills and the ability to learn new systems quickly. The ability to multitask and remain calm under pressure. A proactive approach with a passion for delivering exceptional customer service. What's on Offer Competitive salary. Comprehensive training and ongoing professional development. Genuine opportunities for career progression. Generous annual leave entitlement. Company pension. Employee wellbeing initiatives, including access to on-site fitness facilities. Regular team events and company social activities. A supportive and collaborative working environment. If you're fluent in Italian, enjoy technical conversations, and are looking to join a successful business where you can develop your career, we'd love to hear from you. Apply today for immediate consideration.

Full job description Italian Speaking Accounts Payable Analyst Location Hybrid - Central London (3 days in the office, 2 days from home) Languages Fluent Italian & English The Company Our client is a globally recognised consulting and financial advisory firm that partners with CEOs, governments and many of the world's leading organisations to solve complex business challenges. As the business continues to grow, they are looking for an Italian Speaking Accounts Payable Analyst to join their collaborative finance team in Central London. This is an excellent opportunity to develop your career within a prestigious international organisation that offers genuine career progression, professional development and a supportive hybrid working environment. The Job As Italian Speaking Accounts Payable Analyst, you will play a key role in ensuring the efficient processing of supplier invoices and payments across the business. You will be responsible for maintaining accurate financial records, ensuring compliance with VAT regulations, supporting suppliers and internal stakeholders, and helping to drive continuous process improvements. Key Responsibilities: Process, review and verify supplier invoices, ensuring accuracy, completeness and compliance with company policies and Italian VAT requirements. Review invoices and expenses using the Concur system, ensuring correct coding, cost allocations and tax treatment. Work closely with internal stakeholders to obtain invoice approvals in line with company delegation of authority procedures. Respond promptly to supplier queries, resolving invoice, payment and account discrepancies professionally and efficiently. Investigate supplier invoice and payment history to resolve issues accurately. Maintain organised electronic records to support regulatory compliance and audit requirements. Build strong relationships with internal departments and external suppliers, delivering exceptional customer service. Identify opportunities to improve accounts payable processes and contribute to continuous improvement initiatives. Support additional finance projects and responsibilities as required Build relationships with key stakeholders, ensuring best in class customer service, proactive identification and resolution of issues, while continually improving end-to-end processes Candidate Skills & Profile Fluent Italian and English (written and spoken) Previous experience in an Accounts Payable or similar finance position. Good knowledge of Italian VAT regulations and invoice processing requirements. Experience using finance systems such as Concur or similar ERP platforms (preferred). Excellent attention to detail and a high level of accuracy. Strong organisational skills with the ability to manage multiple priorities and meet deadlines. Excellent communication and stakeholder management skills. A positive, solutions-focused approach with a desire to improve processes and deliver outstanding service. A Bachelor's degree or equivalent qualification in Business, Finance or a related discipline is advantageous. Salary and Benefits Negotiable - Salary 50,000 - 55,000 Benefits include: Annual bonus, Hybrid working (3 days in Central London office), Career progression within a globally recognised organisation, International, collaborative working environment, Ongoing professional development opportunities, How to Apply To apply, please send your CV to Jonathan Grimes

Brook Street is working with a growing client that is seeking a Spanish Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native Italian speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent Spanish Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.