We are working with a brilliant company based in Leeds, they are a leader in the technology world. They are looking for a Property & Facilities Co-ordinator to support the day to day management of the organisations property portfolio and facilities services across the UK. The role ensure the buildings are safe, compliant and well maintained click apply for full job details
Aug 20, 2026
Contractor
We are working with a brilliant company based in Leeds, they are a leader in the technology world. They are looking for a Property & Facilities Co-ordinator to support the day to day management of the organisations property portfolio and facilities services across the UK. The role ensure the buildings are safe, compliant and well maintained click apply for full job details
The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function's processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. Key Responsibilities Communication and networking Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. Build good professional relationships with key stakeholders across the Foundation. Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries. Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. Maintain sector knowledge, keeping up to date with developments in best practice. Team management Line management responsibility of the Supporter Care Coordinator. Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. Continually review and evaluate the remit of the function to identify any efficiencies that could be made. Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures. Decision making, planning and problem solving Act as an 'early warning system' to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter's request, and escalate where required. Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. Service delivery Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. Manage complex and non-routine requests from supporters and colleagues. Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. Analysis and research Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Excellent project management skills. Able to set objectives, measure performance and achieve ambitious KPIs. Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. Ability to gather, analyse and report on key metrics. Excellent communication skills both written and verbal. Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). Ability to work systematically and accurately under pressure. Conveys enthusiasm and positive attitude, and able to inspire others. Passionate about the fundraising causes supported by Fundraising. Able to work on own initiative, make decisions independently, and think creatively and laterally. Excellent team player willing to be flexible to support colleagues in a busy environment. Knowledge, experience, and qualifications: Previous customer service experience. Experience of Raiser's Edge, or a relationship database. Experience of managing and motivating the Supporter Care function. Knowledge of fundraising operations. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Aug 20, 2026
Full time
The Supporter Care Manager manages and leads the Supporter Services function to provide an exceptional service to our supporters, from initial contact through the whole of their supporter journey, including thanking, welcome and upgrade calls to exemplary complaint handling. The Supporter Care Manager ensures the day-to-day operations of the Supporter Care team are completed within agreed timeframes and to the highest of standards. This role continually reviews and challenges the function's processes to identify improvements and efficiencies in order to continually improve our supporter offer and ultimately increase fundraising income and donor retention. Key Responsibilities Communication and networking Deliver an exceptional service to our supporters from initial contact through to thanking, responding to enquiries in a timely and effective way. Develop and maintain excellent internal relationships to represent the Fundraising department effectively and credibly in person, and in all correspondence with supporters. Manage the relationship with our external suppliers who manage the fulfilment of appeal-led gifts and Direct Debits. Ensure our suppliers are meeting Service Level Agreements (SLAs) and be prepared to hold them to account for any discrepancies or failings to meet SLAs. Build good professional relationships with key stakeholders across the Foundation. Communicate technical and financial information clearly to colleagues and external stakeholders and investigate non-routine queries. Work with Fundraising teams to ensure all fundraising activity is briefed into Supporter Care to enable delivery. Maintain sector knowledge, keeping up to date with developments in best practice. Team management Line management responsibility of the Supporter Care Coordinator. Maintain a high-performing operational function, managing the Supporter Care functions workload to answer all supporter enquiries through post, email and phone within agreed SLAs and to the highest possible standard. Ensure the Supporter Care Coordinator is fully trained, provided with the information they require and offered development opportunities in the way of training and networking where possible and relevant. Continually review and evaluate the remit of the function to identify any efficiencies that could be made. Develop a culture to enable and empower the Supporter Services function to proactively identify opportunities to increase supporter value and improve our ways of working. Support the Supporter Care Coordinator in the development of new guidelines, processes and procedures. Decision making, planning and problem solving Act as an 'early warning system' to spot potential trends and enable the organisation to mitigate these risks and/or respond quickly to opportunities where required. Use good judgement to prioritise requests based on criticality of tasks and relative importance of the supporter's request, and escalate where required. Use experience, initiative and judgement to solve predictable problems using initiative and creative vision to come up with solutions. Run regular diagnostic reports from the database to ensure information is being accurately recorded and any errors picked up at the earliest opportunity. Be prepared to change working practices in time for new fundraising regulations and communicate this to the team. Service delivery Set team KPIs and manage team performance against them. This will include monitoring the performance of our external suppliers. Maintain the CRM, creating and updating donor records to provide an accurate record of communications and contact. Ensure all thanking is completed within agreed SLAs, providing personalised responses as required and develop response templates for the Gift Processing team for automated thanking. Working with the Head of Individual & Legacy Giving to develop and lead a comprehensive programme of internally delivered welcome calls, telephone upgrades and conversion calls to our supporters. Manage complex and non-routine requests from supporters and colleagues. Regularly review and explore new systems and ways of working, seeking to continuously improve delivery. Analysis and research Report back on complaints and incidents to both internal and external stakeholders, with details of the resolutions and plans to mitigate against this in the future. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Excellent project management skills. Able to set objectives, measure performance and achieve ambitious KPIs. Excellent interpersonal skills, able to build rapport and establish credibility quickly, tailoring style to a broad range of individuals at all levels. Ability to gather, analyse and report on key metrics. Excellent communication skills both written and verbal. Able to be diplomatic and sensitive on the telephone (including dealing with angry or emotional callers at times). Ability to work systematically and accurately under pressure. Conveys enthusiasm and positive attitude, and able to inspire others. Passionate about the fundraising causes supported by Fundraising. Able to work on own initiative, make decisions independently, and think creatively and laterally. Excellent team player willing to be flexible to support colleagues in a busy environment. Knowledge, experience, and qualifications: Previous customer service experience. Experience of Raiser's Edge, or a relationship database. Experience of managing and motivating the Supporter Care function. Knowledge of fundraising operations. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Job Title: Helpdesk Operative CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
Aug 20, 2026
Full time
Job Title: Helpdesk Operative CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. People & Development Promote and maintain CBRE culture. Collate and process timesheets and expenses weekly in absence of Contract Support. Communicate effectively and build/maintain relationships at all levels with internal and external customers. Attend and participate in any relevant training courses. Contract: Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Finance: Understand procedures and processes and operate them to the required standard. Examples of these are: Obtaining supplier quotes and uploading onto the internal system for client approval. Arranging agency cover & submitting hours on portal. Updating the CBRE Performance Portal as and when required. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution Customer and team focus - Puts customer and team needs first; always considers impact of their actions
JOB ROLE: School Premises Coordinator HOURS: Monday - Friday 7am - 3pm (Flex required) SALARY: 15 - 16 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Ongoing DUTIES INCLUDE; Working closely with the School Business Manager and Site Team, you will play a key role in coordinating the day-to-day operations of the school's premises, facilities, health and safety requirements, and contractor activities. Key Responsibilities: Coordinate the day-to-day operation of the school's premises and facilities. Support the maintenance, security, and cleanliness of the school site. Monitor and manage planned preventative maintenance schedules. Liaise with contractors and service providers, ensuring work is completed to agreed standards. Assist with health and safety compliance, inspections, and record keeping. Coordinate site access for visitors, contractors, and external organisations. Support the management of lettings and community use of school facilities. Report and respond to maintenance issues promptly and effectively. Help ensure the school site is safe, secure, and compliant with statutory requirements. Maintain accurate records relating to premises, facilities, and health and safety. Person Specification: Proven experience in premises or facilities management (preferably in an educational setting). Strong understanding of health and safety legislation. Excellent organisational and problem-solving skills. Ability to lead a team and manage contractors effectively. Practical skills in building maintenance and repair. Flexibility to respond to out-of-hours emergencies when required. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 20, 2026
Contractor
JOB ROLE: School Premises Coordinator HOURS: Monday - Friday 7am - 3pm (Flex required) SALARY: 15 - 16 per hour LOCATION: Burgess Hill Must be a car driver DURATION: Ongoing DUTIES INCLUDE; Working closely with the School Business Manager and Site Team, you will play a key role in coordinating the day-to-day operations of the school's premises, facilities, health and safety requirements, and contractor activities. Key Responsibilities: Coordinate the day-to-day operation of the school's premises and facilities. Support the maintenance, security, and cleanliness of the school site. Monitor and manage planned preventative maintenance schedules. Liaise with contractors and service providers, ensuring work is completed to agreed standards. Assist with health and safety compliance, inspections, and record keeping. Coordinate site access for visitors, contractors, and external organisations. Support the management of lettings and community use of school facilities. Report and respond to maintenance issues promptly and effectively. Help ensure the school site is safe, secure, and compliant with statutory requirements. Maintain accurate records relating to premises, facilities, and health and safety. Person Specification: Proven experience in premises or facilities management (preferably in an educational setting). Strong understanding of health and safety legislation. Excellent organisational and problem-solving skills. Ability to lead a team and manage contractors effectively. Practical skills in building maintenance and repair. Flexibility to respond to out-of-hours emergencies when required. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. Where applicable to the role a Criminal Record Check at the appropriate level for the role will be required prior to commencing employment. Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Aug 20, 2026
Full time
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to 32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to 32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
SENIOR BID COORDINATOR Playing a pivotal role within a busy and collaborative studio, we're seeking a proactive Senior Bid Coordinator to lead and take charge of the Bids process! SENIOR BID COORDINATOR ROLE: Managing day-to-day studio operations, facilities, onboarding activities and workspace planning to ensure an organised and professional working environment Supporting Business Unit Leadership and the Operations Principal through coordinating priorities, diaries, meetings and administrative activities Coordinating project reviews, tracking actions and supporting Project Managers with programme, resourcing and financial information within CMap Assisting with project governance, financial administration, invoicing preparation and commercial reporting while promoting compliance and consistency Maintaining accurate project records, documentation and information management processes, including document control within Common Data Environments (CDEs) Preparing reports, presentations, submissions, meeting papers, agendas and minutes to support project and business objectives Driving continuous improvement initiatives, identifying opportunities to enhance efficiency, consistency and ways of working across the studio Acting as a trusted point of contact for operational, administrative and business support queries, building strong stakeholder relationships and managing issues through to resolution SENIOR BID COORDINATOR ESSENTIALS: Demonstrating previous experience in bid coordination and management, ideally within the architectural industry Utilising excellent InDesign skills Demonstrating strong time management and organisational skills Applying excellent written and verbal communication skills with exceptional attention to detail Collaborating effectively with stakeholders at all levels and adapting communication styles to suit different audiences Using procurement portals to support bid and tender processes Utilising CMAP and Open Asset systems, where desirable experience is required SENIOR BID COORDINATOR BENEFITS: Friendly and fun office environments Flexible working arrangements Comprehensive benefits scheme Competitive annual and parental leave structure Private Medical Cover Professional Development initiatives Profit share scheme If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Aug 20, 2026
Full time
SENIOR BID COORDINATOR Playing a pivotal role within a busy and collaborative studio, we're seeking a proactive Senior Bid Coordinator to lead and take charge of the Bids process! SENIOR BID COORDINATOR ROLE: Managing day-to-day studio operations, facilities, onboarding activities and workspace planning to ensure an organised and professional working environment Supporting Business Unit Leadership and the Operations Principal through coordinating priorities, diaries, meetings and administrative activities Coordinating project reviews, tracking actions and supporting Project Managers with programme, resourcing and financial information within CMap Assisting with project governance, financial administration, invoicing preparation and commercial reporting while promoting compliance and consistency Maintaining accurate project records, documentation and information management processes, including document control within Common Data Environments (CDEs) Preparing reports, presentations, submissions, meeting papers, agendas and minutes to support project and business objectives Driving continuous improvement initiatives, identifying opportunities to enhance efficiency, consistency and ways of working across the studio Acting as a trusted point of contact for operational, administrative and business support queries, building strong stakeholder relationships and managing issues through to resolution SENIOR BID COORDINATOR ESSENTIALS: Demonstrating previous experience in bid coordination and management, ideally within the architectural industry Utilising excellent InDesign skills Demonstrating strong time management and organisational skills Applying excellent written and verbal communication skills with exceptional attention to detail Collaborating effectively with stakeholders at all levels and adapting communication styles to suit different audiences Using procurement portals to support bid and tender processes Utilising CMAP and Open Asset systems, where desirable experience is required SENIOR BID COORDINATOR BENEFITS: Friendly and fun office environments Flexible working arrangements Comprehensive benefits scheme Competitive annual and parental leave structure Private Medical Cover Professional Development initiatives Profit share scheme If you feel that you fit the above criteria, then please apply today by submitting your CV to us. Please note that due to the high volume of applications that we receive, only successful applicants will be contacted. For information on how we process personal information, please refer to our website: How We Use Your Personal Information. At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We are seeking a proactive and detail-orientated Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy's and St Thomas' Charity, Evelina London Children's Charity and Guy's Cancer Charity. Together, these charities support Guy's and St Thomas' NHS Foundation Trust, one of the UK's largest and busiest NHS Foundation Trusts. We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme. This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment. Key Responsibilities Stewardship and Account Management Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys. Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory. Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams. Deliver training where applicable for our volunteer programme and colleagues. Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling. Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. Ensure data processing is accurate, timely and up to date. Other Duties Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors. Ability to prioritise and manage a demanding workload. Ability to plan and deliver projects within budget and time. Excellent written and verbal skills. Willingness to work hard and attend, where necessary commitments outside normal office hours. Motivated by high standards with excellent attention to detail. Ability to support project delivery to meet objectives, budget and time Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools. Knowledge, experience, and qualifications: Experience of working in a fundraising environment. Experience of delivering an excellent customer/support stewardship experience. Knowledge of a Fundraising Database (e.g. Raiser's Edge or SalesForce). Understanding of NHS Charities or healthcare fundraising. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Aug 20, 2026
Full time
We are seeking a proactive and detail-orientated Community Fundraising Coordinator to support the Community Fundraising Team to deliver income growth across our three charity brands: Guy's and St Thomas' Charity, Evelina London Children's Charity and Guy's Cancer Charity. Together, these charities support Guy's and St Thomas' NHS Foundation Trust, one of the UK's largest and busiest NHS Foundation Trusts. We have exciting plans to grow our Community Fundraising programme and this role will be key in supporting the implementation of these plans. In particular, the Community Fundraising Coordinator will develop and deliver engaging supporter journeys, build meaningful relationships with our charity supporters as well as ensure the smooth day to day operational delivery of the Community Fundraising Programme. This role is suitable for someone who enjoys working with charity supporters and is passionate about creating an excellent supporter experience. You will need to be organised, supporter focused and comfortable working in a fast paced, hands-on team environment. Key Responsibilities Stewardship and Account Management Manage relationships with community fundraisers, including patients, patient families and in memory fundraisers, providing first class stewardship to maximise engagement and loyalty. In collaboration with the Supporter Experience team, lead on and deliver stewardship excellence and supporter journeys that are supporter centric, creative and mindful of ROI as well as developing and delivering a continuous improvement approach to the ongoing management of these journeys. Lead on the fulfilment of fundraising materials requests from supporters, managing and replenishing stock levels. Collaboration and Team Support. Support the Community Fundraising Leads on the project management of growing income from community fundraising audiences, e.g. Do Your Own Fundraising, clubs, groups and organisations and In Memory. Support the Community Fundraising Leads to develop and ensure project milestones and KPIs are met. Deliver monthly updates on progress. Work collaboratively across the wider fundraising team, charity and hospital colleagues, to create a culture of fundraising at the Trust to grow our grateful patient audience. This will include co-ordinating and attending activities onsite in our hospitals. Work collaboratively with Supporter Care to manage escalated supporter enquiries and develop effective processes, ways of working and response templates that support consistent, high-quality supporter care and smooth transition of supporter enquiries across teams. Deliver training where applicable for our volunteer programme and colleagues. Support the wider Community & Events team with stewardship, fulfilment and events preparation where needed. Take a proactive approach to working in a high performing and collaborative team. Data, Insight & Marketing Support content generation for Fundraising and Experience & Engagement teams by identifying fundraisers to share their experience to inspire impact-led communications and storytelling. Have an insight-led approach to our activities, regularly analysing data and gathering supporter feedback. Ensure data processing is accurate, timely and up to date. Other Duties Undertake other duties as directed by the Community Fundraising Manager or Head of Community & Events as required. Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. Skills, Knowledge and Expertise Skills, abilities, and attributes: Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors. Ability to prioritise and manage a demanding workload. Ability to plan and deliver projects within budget and time. Excellent written and verbal skills. Willingness to work hard and attend, where necessary commitments outside normal office hours. Motivated by high standards with excellent attention to detail. Ability to support project delivery to meet objectives, budget and time Computer literate, i.e. Word, Outlook, Excel with capability to quickly learn and upskill in learning new fundraising platforms and tools. Knowledge, experience, and qualifications: Experience of working in a fundraising environment. Experience of delivering an excellent customer/support stewardship experience. Knowledge of a Fundraising Database (e.g. Raiser's Edge or SalesForce). Understanding of NHS Charities or healthcare fundraising. Benefits Contributory Pension Annual health and wellbeing personal allowance Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements. Health and wellbeing programme that offers optional free yearly health check-ups. Support for healthy eating via fruit bowls and onsite lunch facilities. Agile working, flexible hours, and supportive IT kit. Shower facilities and bike lock area. Generous annual leave (27 days + bank holidays) Subsidies for glasses Employee Assistance Programme
Are you an experienced HR Coordinator or HR Administrator looking for your next opportunity within a busy construction or engineering environment? We're recruiting on behalf of a growing business for an HR Coordinator to join their Head Office team in Bolton. You'll play a key role in the day-to-day running of the HR function, supporting managers and employees across recruitment, onboarding, HR administration, employee relations and compliance. Working closely with the People Manager, you'll help ensure HR processes are efficient, compliant and deliver an excellent employee experience. Benefits: £30,000 - £35,000 depending on experience. Permanent, full-time position. Fully office-based role in Bolton. 40-hour working week. Genuine opportunities for career development and progression. Supportive working environment within a growing business. Key Responsibilities: Coordinate recruitment activities, interviews and onboarding for new employees. Prepare contracts, offer letters and employment documentation. Maintain accurate employee records and HR systems. Manage probation reviews, contract amendments and employee lifecycle administration. Produce HR reports including headcount, absence, recruitment and training data. Provide first-line HR support to managers and employees. Coordinate training, inductions and compliance records. Support employee engagement initiatives and HR projects. Ensure HR practices remain compliant with UK employment legislation and GDPR. Skills/Experience required: Previous experience in an HR Coordinator or HR Administrator role. Experience within construction, engineering, facilities management, manufacturing or a similar industry is essential. Good understanding of UK employment legislation and HR best practice. Experience managing recruitment and onboarding processes. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and HR systems. CIPD Level 3 qualified essential and working towards a Level 5 is advantageous. If this sounds like you, please apply today!
Aug 20, 2026
Full time
Are you an experienced HR Coordinator or HR Administrator looking for your next opportunity within a busy construction or engineering environment? We're recruiting on behalf of a growing business for an HR Coordinator to join their Head Office team in Bolton. You'll play a key role in the day-to-day running of the HR function, supporting managers and employees across recruitment, onboarding, HR administration, employee relations and compliance. Working closely with the People Manager, you'll help ensure HR processes are efficient, compliant and deliver an excellent employee experience. Benefits: £30,000 - £35,000 depending on experience. Permanent, full-time position. Fully office-based role in Bolton. 40-hour working week. Genuine opportunities for career development and progression. Supportive working environment within a growing business. Key Responsibilities: Coordinate recruitment activities, interviews and onboarding for new employees. Prepare contracts, offer letters and employment documentation. Maintain accurate employee records and HR systems. Manage probation reviews, contract amendments and employee lifecycle administration. Produce HR reports including headcount, absence, recruitment and training data. Provide first-line HR support to managers and employees. Coordinate training, inductions and compliance records. Support employee engagement initiatives and HR projects. Ensure HR practices remain compliant with UK employment legislation and GDPR. Skills/Experience required: Previous experience in an HR Coordinator or HR Administrator role. Experience within construction, engineering, facilities management, manufacturing or a similar industry is essential. Good understanding of UK employment legislation and HR best practice. Experience managing recruitment and onboarding processes. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and HR systems. CIPD Level 3 qualified essential and working towards a Level 5 is advantageous. If this sounds like you, please apply today!
Facilities Coordinator Location: Central London (Trafalgar Square area) Hourly Rate: 15.42 Contract Length: 3/6 months Working Pattern: Full Time (Monday - Friday, 9:00 AM - 5:00 PM) based in office full time Key Responsibilities: Help Desk: Assist with travel bookings, couriers, car hire, and stationery orders. Maintain and update internal spreadsheets. Switchboard Operations: Answer and transfer calls on the switchboard. Provide appropriate contact details to callers. Office Support: Set up conference and meeting rooms for various activities. Manage the movement of post, stationery, and other materials. Issue access passes and monitor service areas to ensure stock availability. Escort non-employees on-site as needed. Maintain cleanliness in all areas, ensuring a clutter-free environment. General Duties: Assist with various tasks as requested by the FM team. To succeed in this role, you should have: A successful track record in a customer-focused environment. Excellent interpersonal skills, both written and oral. Proficiency in MS Office, particularly Outlook and Word, with some Excel experience. A fast learner who thrives under pressure and can meet tight deadlines. Sound numeracy skills and a flexible approach. The ability to lift and move bulk materials. An approachable and helpful demeanour. Awareness of health and safety issues. A proactive attitude with the ability to take initiative. Note: This job description may evolve over time, but the essence of the role and its responsibilities will remain intact. We look forward to welcoming a dedicated Facilities Coordinator to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 20, 2026
Seasonal
Facilities Coordinator Location: Central London (Trafalgar Square area) Hourly Rate: 15.42 Contract Length: 3/6 months Working Pattern: Full Time (Monday - Friday, 9:00 AM - 5:00 PM) based in office full time Key Responsibilities: Help Desk: Assist with travel bookings, couriers, car hire, and stationery orders. Maintain and update internal spreadsheets. Switchboard Operations: Answer and transfer calls on the switchboard. Provide appropriate contact details to callers. Office Support: Set up conference and meeting rooms for various activities. Manage the movement of post, stationery, and other materials. Issue access passes and monitor service areas to ensure stock availability. Escort non-employees on-site as needed. Maintain cleanliness in all areas, ensuring a clutter-free environment. General Duties: Assist with various tasks as requested by the FM team. To succeed in this role, you should have: A successful track record in a customer-focused environment. Excellent interpersonal skills, both written and oral. Proficiency in MS Office, particularly Outlook and Word, with some Excel experience. A fast learner who thrives under pressure and can meet tight deadlines. Sound numeracy skills and a flexible approach. The ability to lift and move bulk materials. An approachable and helpful demeanour. Awareness of health and safety issues. A proactive attitude with the ability to take initiative. Note: This job description may evolve over time, but the essence of the role and its responsibilities will remain intact. We look forward to welcoming a dedicated Facilities Coordinator to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Bid & Marketing Coordinator Portsmouth £35,000 - £45,000 + Benefits Love writing winning bids but want a role with more variety? We're looking for an organised and creative Bid & Marketing Coordinator to join a growing business where you'll play a key role in winning new work while helping shape the company's marketing and brand. If you enjoy writing compelling content, keeping multiple projects moving, and working with different teams to produce high-quality submissions, this could be a brilliant next step. No two days are the same. One day you'll be coordinating a major tender submission, the next you'll be creating marketing content, updating the website or supporting social media campaigns. Why Join Us? Up to 36 days' annual leave with long service Enhanced sick pay and company pension Life assurance cover Flexibility to buy or sell annual leave Cycle to Work and Electric Vehicle salary sacrifice schemes Employee wellbeing platform with health and lifestyle support Long service awards to recognise your commitment Refer a friend bonus scheme Uniform and PPE provided Company vehicle, fuel card and tool loan scheme for qualifying trade roles What you'll be doing Writing and coordinating high-quality bid and tender submissions Managing multiple live tenders and ensuring deadlines are met Working closely with estimating, operational and commercial teams Maintaining bid libraries, case studies and tender documentation Supporting marketing activity including website updates, newsletters and social media Producing professional branded documents and presentations Helping develop compelling content that showcases the business What we're looking for: You'll ideally have experience in bid writing, bid coordination, proposals or marketing, with excellent written communication skills and strong attention to detail. You'll also be someone who: Enjoys writing and producing high-quality documents Can manage several deadlines at once Is highly organised and proactive Communicates confidently with colleagues across the business Has good Microsoft Office skills Bonus points if you have experience with: Construction, Building Maintenance, Facilities Management or Housing CMS platforms such as Drupal Adobe InDesign or Illustrator What's on offer? Salary of £35,000 - £45,000 , depending on experience A varied role combining bids and marketing Opportunity to make a real impact within a growing business Collaborative and supportive team Career development opportunities Modern Portsmouth office If you're looking for a role where your writing skills, organisation and creativity can genuinely make a difference, we'd love to hear from you.
Aug 20, 2026
Full time
Bid & Marketing Coordinator Portsmouth £35,000 - £45,000 + Benefits Love writing winning bids but want a role with more variety? We're looking for an organised and creative Bid & Marketing Coordinator to join a growing business where you'll play a key role in winning new work while helping shape the company's marketing and brand. If you enjoy writing compelling content, keeping multiple projects moving, and working with different teams to produce high-quality submissions, this could be a brilliant next step. No two days are the same. One day you'll be coordinating a major tender submission, the next you'll be creating marketing content, updating the website or supporting social media campaigns. Why Join Us? Up to 36 days' annual leave with long service Enhanced sick pay and company pension Life assurance cover Flexibility to buy or sell annual leave Cycle to Work and Electric Vehicle salary sacrifice schemes Employee wellbeing platform with health and lifestyle support Long service awards to recognise your commitment Refer a friend bonus scheme Uniform and PPE provided Company vehicle, fuel card and tool loan scheme for qualifying trade roles What you'll be doing Writing and coordinating high-quality bid and tender submissions Managing multiple live tenders and ensuring deadlines are met Working closely with estimating, operational and commercial teams Maintaining bid libraries, case studies and tender documentation Supporting marketing activity including website updates, newsletters and social media Producing professional branded documents and presentations Helping develop compelling content that showcases the business What we're looking for: You'll ideally have experience in bid writing, bid coordination, proposals or marketing, with excellent written communication skills and strong attention to detail. You'll also be someone who: Enjoys writing and producing high-quality documents Can manage several deadlines at once Is highly organised and proactive Communicates confidently with colleagues across the business Has good Microsoft Office skills Bonus points if you have experience with: Construction, Building Maintenance, Facilities Management or Housing CMS platforms such as Drupal Adobe InDesign or Illustrator What's on offer? Salary of £35,000 - £45,000 , depending on experience A varied role combining bids and marketing Opportunity to make a real impact within a growing business Collaborative and supportive team Career development opportunities Modern Portsmouth office If you're looking for a role where your writing skills, organisation and creativity can genuinely make a difference, we'd love to hear from you.
Facilities Professional Location: Leeds City Centre Salary: Circa £35,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Risk Management / Facilities Management THE ROLE We are looking for an organised, proactive and commercially minded Facilities Professional to join a rapidly growing risk management business based in Leeds City Centre. The company provides risk management, compliance and facilities management services to a property portfolio consisting predominantly of vacant properties, managing the risks and requirements associated with empty buildings. The business has grown significantly, increasing revenue from approximately £2m to £10m over the past two years, and is now looking for the right person to take ownership of the facilities management requirements across a major contract. The contract will initially cover approximately 700 properties in Phase 1, with the portfolio expected to increase to around 6,000 properties in Phase 2. This is an exciting opportunity to join the business at an important stage of its growth. A team will be built around the successful candidate as the contract expands, creating genuine opportunities for career progression, increased responsibility and team management. You will oversee the coordination and delivery of hard FM and compliance works, working closely with subcontractors, clients and internal teams to ensure works are delivered efficiently and within agreed SLAs. KEY RESPONSIBILITIES Coordinating and overseeing planned and reactive hard FM works across the property portfolio. Managing works across areas including roller shutters, fire systems, water, electrical works, remedials and other building services. Managing and coordinating subcontractors to ensure works are allocated, scheduled and completed within agreed timescales. Building and maintaining strong relationships with the subcontractor network. Acting as a key point of contact for the client, providing clear updates on works, progress, outstanding issues and performance. Monitoring service delivery against agreed SLAs and taking action where performance falls below expectations. Managing multiple properties, contractors and workstreams simultaneously within a fast-paced environment. Chasing subcontractors for updates, attendance dates, completion information and outstanding documentation. Ensuring all systems, job records and compliance information are kept accurate and up to date. Identifying opportunities to improve efficiency, processes and service delivery across the contract. Working closely with the wider management team to ensure the contract is delivered effectively. As the portfolio grows, helping to build and develop a team around the contract and taking on increased responsibility. ABOUT YOU The successful candidate must have previous hard Facilities Management experience and a strong understanding of building services, maintenance and compliance. You must have experience dealing with and managing subcontractors, including allocating works, monitoring performance, chasing outstanding jobs and ensuring works are delivered to the required standard and timescale. You will be highly organised, proactive and comfortable managing a high volume of work across multiple properties. You will have excellent communication skills and be confident dealing directly with clients, contractors and internal stakeholders. You will be commercially aware, solution-focused and able to identify issues before they become problems. Strong attention to detail, administration and IT skills are essential, along with the ability to prioritise workloads and work effectively under pressure. Most importantly, you will be someone who wants to develop with the business. As the contract grows from 700 to potentially 6,000 properties, there will be a genuine opportunity to build a team, take on more responsibility and progress your career. WHAT'S ON OFFER Annual company bonus. Leeds City Centre office. Opportunity to take ownership of a major FM contract. Initial responsibility for approximately 700 properties, growing to around 6,000 properties. The opportunity to build a team around the contract as it expands. Clear opportunities for progression and increased responsibility. Join a business that has grown from £2m to £10m revenue in just two years. The opportunity to play a key role in the continued growth and development of the FM operation. THE IDEAL BACKGROUND This role could suit an experienced Facilities Professional, Facilities Coordinator, Facilities Manager, Hard FM Coordinator, Hard Services Coordinator, Facilities Management Coordinator, Maintenance Coordinator, Contract Coordinator or Facilities Operations Coordinator. Candidates must have genuine hard FM experience and subcontractor management experience.
Aug 20, 2026
Full time
Facilities Professional Location: Leeds City Centre Salary: Circa £35,000 per annum Bonus: Annual company bonus Working Pattern: Office-based Sector: Risk Management / Facilities Management THE ROLE We are looking for an organised, proactive and commercially minded Facilities Professional to join a rapidly growing risk management business based in Leeds City Centre. The company provides risk management, compliance and facilities management services to a property portfolio consisting predominantly of vacant properties, managing the risks and requirements associated with empty buildings. The business has grown significantly, increasing revenue from approximately £2m to £10m over the past two years, and is now looking for the right person to take ownership of the facilities management requirements across a major contract. The contract will initially cover approximately 700 properties in Phase 1, with the portfolio expected to increase to around 6,000 properties in Phase 2. This is an exciting opportunity to join the business at an important stage of its growth. A team will be built around the successful candidate as the contract expands, creating genuine opportunities for career progression, increased responsibility and team management. You will oversee the coordination and delivery of hard FM and compliance works, working closely with subcontractors, clients and internal teams to ensure works are delivered efficiently and within agreed SLAs. KEY RESPONSIBILITIES Coordinating and overseeing planned and reactive hard FM works across the property portfolio. Managing works across areas including roller shutters, fire systems, water, electrical works, remedials and other building services. Managing and coordinating subcontractors to ensure works are allocated, scheduled and completed within agreed timescales. Building and maintaining strong relationships with the subcontractor network. Acting as a key point of contact for the client, providing clear updates on works, progress, outstanding issues and performance. Monitoring service delivery against agreed SLAs and taking action where performance falls below expectations. Managing multiple properties, contractors and workstreams simultaneously within a fast-paced environment. Chasing subcontractors for updates, attendance dates, completion information and outstanding documentation. Ensuring all systems, job records and compliance information are kept accurate and up to date. Identifying opportunities to improve efficiency, processes and service delivery across the contract. Working closely with the wider management team to ensure the contract is delivered effectively. As the portfolio grows, helping to build and develop a team around the contract and taking on increased responsibility. ABOUT YOU The successful candidate must have previous hard Facilities Management experience and a strong understanding of building services, maintenance and compliance. You must have experience dealing with and managing subcontractors, including allocating works, monitoring performance, chasing outstanding jobs and ensuring works are delivered to the required standard and timescale. You will be highly organised, proactive and comfortable managing a high volume of work across multiple properties. You will have excellent communication skills and be confident dealing directly with clients, contractors and internal stakeholders. You will be commercially aware, solution-focused and able to identify issues before they become problems. Strong attention to detail, administration and IT skills are essential, along with the ability to prioritise workloads and work effectively under pressure. Most importantly, you will be someone who wants to develop with the business. As the contract grows from 700 to potentially 6,000 properties, there will be a genuine opportunity to build a team, take on more responsibility and progress your career. WHAT'S ON OFFER Annual company bonus. Leeds City Centre office. Opportunity to take ownership of a major FM contract. Initial responsibility for approximately 700 properties, growing to around 6,000 properties. The opportunity to build a team around the contract as it expands. Clear opportunities for progression and increased responsibility. Join a business that has grown from £2m to £10m revenue in just two years. The opportunity to play a key role in the continued growth and development of the FM operation. THE IDEAL BACKGROUND This role could suit an experienced Facilities Professional, Facilities Coordinator, Facilities Manager, Hard FM Coordinator, Hard Services Coordinator, Facilities Management Coordinator, Maintenance Coordinator, Contract Coordinator or Facilities Operations Coordinator. Candidates must have genuine hard FM experience and subcontractor management experience.
Office Manager - competitive package depending on experience - Ipswich Are you the person who naturally keeps a busy office organised, focused and moving forward? Do you enjoy bringing teams together, improving the way things work and making sure nothing slips through the cracks? Sapphire Cooling Services is looking for an experienced Office Manager to join its team. This is a fully office based, hands-on role for someone who likes being at the centre of a business. The role In this role, you will oversee the day-to-day office and administrative functions. Reporting to the Operations Director, you will manage and support the Back Office Team while working closely with Service Coordination, Administration and Sales. A big part of the role is making sure everyone has the information and support they need to do their jobs effectively. You will spot where processes could work better, help resolve issues and keep activity moving across the business. Key Responsibilities Manage and support the Back Office Team, Service Coordinator and Administrator. Organise workloads, priorities and daily office activity. Keep communication flowing between Sales, Service and Operations. Monitor workflows and help ensure activities progress on time. Support the Operations Director with day-to-day operational matters. Maintain accurate business records, systems and documentation. Coordinate compliance and ISO activities. Help prepare for internal and external audits. Track actions, improvements and process changes through to completion. Support customer requirements and response times. Look for practical ways to improve efficiency across the office. About our company At Sapphire Cooling Services, the office team plays an important part in keeping customer, sales and service activity connected. The Benefits Full-time, 40-hour working week. Varied role with responsibility across people, processes, operations and compliance. The person We are looking for someone who is organised, approachable and comfortable taking ownership. You will ideally have: Previous office or operations management experience. Experience managing and supporting a team. Strong communication and organisational skills. The ability to juggle competing priorities. Excellent attention to detail. Good commercial and operational awareness. Experience within engineering, HVAC or facilities management would be useful, as would experience with Atlas, JobLogic or similar systems. What s next If you are an experienced Office Manager who enjoys keeping a busy team organised and making everyday operations work better, apply today to join Sapphire Cooling Services in Ipswich.
Aug 20, 2026
Full time
Office Manager - competitive package depending on experience - Ipswich Are you the person who naturally keeps a busy office organised, focused and moving forward? Do you enjoy bringing teams together, improving the way things work and making sure nothing slips through the cracks? Sapphire Cooling Services is looking for an experienced Office Manager to join its team. This is a fully office based, hands-on role for someone who likes being at the centre of a business. The role In this role, you will oversee the day-to-day office and administrative functions. Reporting to the Operations Director, you will manage and support the Back Office Team while working closely with Service Coordination, Administration and Sales. A big part of the role is making sure everyone has the information and support they need to do their jobs effectively. You will spot where processes could work better, help resolve issues and keep activity moving across the business. Key Responsibilities Manage and support the Back Office Team, Service Coordinator and Administrator. Organise workloads, priorities and daily office activity. Keep communication flowing between Sales, Service and Operations. Monitor workflows and help ensure activities progress on time. Support the Operations Director with day-to-day operational matters. Maintain accurate business records, systems and documentation. Coordinate compliance and ISO activities. Help prepare for internal and external audits. Track actions, improvements and process changes through to completion. Support customer requirements and response times. Look for practical ways to improve efficiency across the office. About our company At Sapphire Cooling Services, the office team plays an important part in keeping customer, sales and service activity connected. The Benefits Full-time, 40-hour working week. Varied role with responsibility across people, processes, operations and compliance. The person We are looking for someone who is organised, approachable and comfortable taking ownership. You will ideally have: Previous office or operations management experience. Experience managing and supporting a team. Strong communication and organisational skills. The ability to juggle competing priorities. Excellent attention to detail. Good commercial and operational awareness. Experience within engineering, HVAC or facilities management would be useful, as would experience with Atlas, JobLogic or similar systems. What s next If you are an experienced Office Manager who enjoys keeping a busy team organised and making everyday operations work better, apply today to join Sapphire Cooling Services in Ipswich.
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to £32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Aug 20, 2026
Full time
Immediate Maintenance Helpdesk Administrator Maintenance Controller Salary: Up to £32,000 Contract: 3-Month Contract (Immediate Start this coming Monday) Location: Portsmouth area We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start. This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently. Key Responsibilities Log and allocate reactive maintenance jobs. Coordinate engineers and subcontractors to ensure service levels are achieved. Update and maintain records using JobLogic or Concerto . Raise work orders and monitor jobs through to completion. Provide administrative support to the maintenance and facilities team. Maintain accurate data, reports and maintenance records. Liaise with clients, contractors and engineers regarding ongoing works. Ensure all maintenance requests are processed accurately and efficiently. Requirements Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role. Experience using JobLogic or Concerto is essential. Strong administration and data entry skills. Excellent organisational and communication skills. Ability to prioritise workloads in a fast-paced environment. Good working knowledge of Microsoft Office. What's on Offer Salary up to £32,000 . Immediate start. 3-month contract. Office-based role in the Portsmouth area. Friendly and supportive team environment. Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants. If you have experience using JobLogic or Concerto and are available to start immediately, we'd like to hear from you. Apply today with your up-to-date CV for immediate consideration.
Search Consultancy are currently looking for a Facilities Coordinator to join their client based in Glasgow City Centre on a temporary basis. This contract will last for approx 6 months with the possibility for it to be extended. The hours for this position are Monday - Friday, core hours are 9am - 5pm with some flexibility required to meet the demands of the job. The hourly rate of pay is 20.33ph. Your main duties will include: Ensuring office space is managed and organised at all times that will include desk allocations, management of meeting rooms and common areas Coordination of all office maintenance which includes planned and reactive Ensure that facilities are well-maintained and comply with safety standards Managing relationships with external vendors, contractors, and service providers Overseeing security measures and safety protocols to protect employees and assets Managing budgets related to facility operations Planning and coordinating events that take place within the facilities, such as meetings, conference, or social gatherings Ensuring that facilities comply with relevant regulations and standards, including building codes and safety regulations. Be the main point of contact between facility users and management Support with any FM related projects To be considered for this role my client would like someone that has experience working in a similar role with a strong background in Facilities Management. Good written and verbal communication skills. First aid qualified / willing to train Experience in a facilities/ maintenance role Facilities Coordinator Experienced administrator with good IT skills (Microsoft Office) and other IT data systems Ability to work as part of a team and also individually and on own initiative Customer focused with experience of providing good customer service Positive, proactive with good organisational skills and attention to detail Self-motivated, capable of being sensitive with good communication skills Flexible with ability to multi-task A PVG check will be completed upon offer of this role. If you think you have the experience suitable for this role then please apply now or email Denise at the Glasgow office on (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 19, 2026
Contractor
Search Consultancy are currently looking for a Facilities Coordinator to join their client based in Glasgow City Centre on a temporary basis. This contract will last for approx 6 months with the possibility for it to be extended. The hours for this position are Monday - Friday, core hours are 9am - 5pm with some flexibility required to meet the demands of the job. The hourly rate of pay is 20.33ph. Your main duties will include: Ensuring office space is managed and organised at all times that will include desk allocations, management of meeting rooms and common areas Coordination of all office maintenance which includes planned and reactive Ensure that facilities are well-maintained and comply with safety standards Managing relationships with external vendors, contractors, and service providers Overseeing security measures and safety protocols to protect employees and assets Managing budgets related to facility operations Planning and coordinating events that take place within the facilities, such as meetings, conference, or social gatherings Ensuring that facilities comply with relevant regulations and standards, including building codes and safety regulations. Be the main point of contact between facility users and management Support with any FM related projects To be considered for this role my client would like someone that has experience working in a similar role with a strong background in Facilities Management. Good written and verbal communication skills. First aid qualified / willing to train Experience in a facilities/ maintenance role Facilities Coordinator Experienced administrator with good IT skills (Microsoft Office) and other IT data systems Ability to work as part of a team and also individually and on own initiative Customer focused with experience of providing good customer service Positive, proactive with good organisational skills and attention to detail Self-motivated, capable of being sensitive with good communication skills Flexible with ability to multi-task A PVG check will be completed upon offer of this role. If you think you have the experience suitable for this role then please apply now or email Denise at the Glasgow office on (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Facilities Management Contract Coordinator Dartford, Kent Upto £41,000 + Excellent Benefits An excellent opportunity has arisen for a Facilities Management Contract Coordinator to join a well-established team supporting a large and complex FM contract in Dartford. This is a varied role where you will play a key part in supporting contract performance, maintaining compliance, coordinating projects and planned maintenance activities, and ensuring the smooth running of day-to-day contract operations. Working closely with clients, subcontractors, and operational teams, you will be at the centre of the contract, helping to deliver high service standards and ensuring contractual obligations are met. Key Responsibilities • Supporting the day-to-day administration and coordination of the FM contract • Monitoring compliance with statutory, contractual, and health & safety requirements • Coordinating planned maintenance activities and supporting project delivery • Liaising with subcontractors, scheduling works, and monitoring performance • Producing and maintaining contract reports, KPIs, and performance information • Acting as a key point of contact for clients, contractors, and internal stakeholders • Maintaining accurate records, documentation, and audit trails • Supporting contract meetings, action tracking, and contract governance activities About You • Previous experience within a Facilities Management administration role is essential • Strong organisational skills with the ability to manage multiple priorities and stakeholders • Experience coordinating planned works and working with subcontractors • Good understanding of compliance requirements within an FM environment • Confident producing reports and maintaining accurate documentation • Experience working on a PFI contract would be highly desirable • Professional, proactive, and highly organised with excellent attention to detail What's on Offer? • Salary upto £41,000 depending on experience • Excellent benefits package • Opportunity to work on a high-profile FM contract • Exposure to compliance, projects, contract management, and stakeholder engagement • Long-term career development opportunities within a respected organisation To apply, please send your CV to (url removed)
Aug 19, 2026
Full time
Facilities Management Contract Coordinator Dartford, Kent Upto £41,000 + Excellent Benefits An excellent opportunity has arisen for a Facilities Management Contract Coordinator to join a well-established team supporting a large and complex FM contract in Dartford. This is a varied role where you will play a key part in supporting contract performance, maintaining compliance, coordinating projects and planned maintenance activities, and ensuring the smooth running of day-to-day contract operations. Working closely with clients, subcontractors, and operational teams, you will be at the centre of the contract, helping to deliver high service standards and ensuring contractual obligations are met. Key Responsibilities • Supporting the day-to-day administration and coordination of the FM contract • Monitoring compliance with statutory, contractual, and health & safety requirements • Coordinating planned maintenance activities and supporting project delivery • Liaising with subcontractors, scheduling works, and monitoring performance • Producing and maintaining contract reports, KPIs, and performance information • Acting as a key point of contact for clients, contractors, and internal stakeholders • Maintaining accurate records, documentation, and audit trails • Supporting contract meetings, action tracking, and contract governance activities About You • Previous experience within a Facilities Management administration role is essential • Strong organisational skills with the ability to manage multiple priorities and stakeholders • Experience coordinating planned works and working with subcontractors • Good understanding of compliance requirements within an FM environment • Confident producing reports and maintaining accurate documentation • Experience working on a PFI contract would be highly desirable • Professional, proactive, and highly organised with excellent attention to detail What's on Offer? • Salary upto £41,000 depending on experience • Excellent benefits package • Opportunity to work on a high-profile FM contract • Exposure to compliance, projects, contract management, and stakeholder engagement • Long-term career development opportunities within a respected organisation To apply, please send your CV to (url removed)
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? 30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
Aug 19, 2026
Full time
New Offices Free Parking Great Team Long-Term Career Opportunity Due to continued growth and exciting new client wins, we're looking for an organised and proactive Maintenance Coordinator to join a friendly Help Desk team in modern new offices based in Basildon. This is a fantastic opportunity to join a company that has gone from strength to strength, building an impressive portfolio of prestigious clients, including well-known designer brands. If you enjoy coordinating jobs, speaking with customers and suppliers, and keeping everything running smoothly, this could be the perfect role for you. What you'll be doing: Managing maintenance requests received by phone, email and client portals Scheduling engineers and subcontractors to attend planned and reactive maintenance jobs Updating the CAFM system with accurate job information and progress notes Raising purchase orders and coordinating permits where required Liaising with clients and suppliers to provide updates and obtain quotations Ensuring jobs are completed and closed correctly within the system Supporting planned maintenance programmes, including handyman and electrical works Working closely with the wider Help Desk team to deliver an outstanding service We're looking for someone who has: Previous experience within Facilities Management Help Desk or Service Desk, Maintenance Coordination or Scheduling Excellent organisational and administration skills Strong customer service and communication skills Good IT skills, including Microsoft Office (training on CAFM systems can be provided) What's on offer? 30,000 depending on experience Modern, newly refurbished offices Free surrounding parking Friendly, supportive team environment Opportunity to work with an established business that continues to grow Long-term career prospects and ongoing training Overtime available for out-of-hours support If you're looking for a role with a successful and growing company where your organisation and customer service skills will be valued, we'd love to hear from you. Apply today with your CV!
Your new company A well-established and personable organisation based in Bristol is seeking an Office Manager to join their team on a permanent basis. This is a varied and hands-on role offering the opportunity to take ownership of office operations, support senior management and contribute to the continued success of the business. Your new role As Office Manager, you will be responsible for ensuring the smooth day-to-day running of the office and supporting a range of administrative, operational and customer-focused activities. Key duties will include: Overseeing daily office operations and facilities management Managing office supplies, equipment and supplier relationships Coordinating vehicle and fleet administration, including servicing, MOTs and compliance records Organising meetings, calendars, correspondence and office documentation Acting as the first point of contact for customer enquiries Supporting onboarding activities and general HR administration Processing invoices, expenses and basic financial administration Maintaining compliance, health & safety and company records Identifying and implementing process improvements to increase efficiency What you'll need to succeed Previous experience in an Office Manager, Office Coordinator or Administrator position Strong organisational and time management skills Excellent communication skills, both written and verbal Ability to manage multiple priorities and meet deadlines Strong attention to detail and problem-solving skills Confident using Microsoft Office and administrative systems Professional and customer-focused approach Ability to work independently and use initiative What you'll get in return Salary up to 35,000, dependent on experience Permanent opportunity Opportunity to support Directors and collaborate with business planning Join and support a friendly team who pride themselves on their high quality service Flexi hours, (late start/early finish) Hybrid 1x per week with more flexibility available Varied role with genuine responsibility and autonomy Parking on site Potential development into wider operational, HR or management responsibilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Full time
Your new company A well-established and personable organisation based in Bristol is seeking an Office Manager to join their team on a permanent basis. This is a varied and hands-on role offering the opportunity to take ownership of office operations, support senior management and contribute to the continued success of the business. Your new role As Office Manager, you will be responsible for ensuring the smooth day-to-day running of the office and supporting a range of administrative, operational and customer-focused activities. Key duties will include: Overseeing daily office operations and facilities management Managing office supplies, equipment and supplier relationships Coordinating vehicle and fleet administration, including servicing, MOTs and compliance records Organising meetings, calendars, correspondence and office documentation Acting as the first point of contact for customer enquiries Supporting onboarding activities and general HR administration Processing invoices, expenses and basic financial administration Maintaining compliance, health & safety and company records Identifying and implementing process improvements to increase efficiency What you'll need to succeed Previous experience in an Office Manager, Office Coordinator or Administrator position Strong organisational and time management skills Excellent communication skills, both written and verbal Ability to manage multiple priorities and meet deadlines Strong attention to detail and problem-solving skills Confident using Microsoft Office and administrative systems Professional and customer-focused approach Ability to work independently and use initiative What you'll get in return Salary up to 35,000, dependent on experience Permanent opportunity Opportunity to support Directors and collaborate with business planning Join and support a friendly team who pride themselves on their high quality service Flexi hours, (late start/early finish) Hybrid 1x per week with more flexibility available Varied role with genuine responsibility and autonomy Parking on site Potential development into wider operational, HR or management responsibilities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
Aug 19, 2026
Full time
Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Maintenance Coordinator at Darwin Court Care Home in Lichfield. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as a Maintenance Coordinator will be to maintain a safe and comfortable environment for residents and team members, ensuring the smooth running of the facilities, whilst maintaining a good standard of general upkeep for the building. Other responsibilities will include: Resolving any home maintenance concerns promptly. This is accomplished with a working knowledge of building systems and related regulatory requirements. These systems include plumbing, heating, ventilation, air conditioning, electrical, equipment repairs, and interior/exterior finishes. Engaging with approved contractors as and when required and sourcing alternative suppliers as and when needed. Covering all emergencies relating to the fabric of the home or systems contained within the building. Where applicable, the Maintenance Coordinator will have direct line management of the Maintenance Assistant , which includes day-to-day supervision, objective setting and annual reviews, approval of hours, absence management and holiday authorisation . ABOUT YOU To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must: Possess a solid understanding of HVAC, plumbing, electrical, and mechanical systems. Possess an understanding of safety and fire safety systems. Have the ability to make responsible choices and decisions and act in a resident's best interest. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Aug 19, 2026
Full time
Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day - your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Maintenance Coordinator at Darwin Court Care Home in Lichfield. If this sounds like the place for you, we'd love to hear from you! ABOUT THE ROLE Your focus as a Maintenance Coordinator will be to maintain a safe and comfortable environment for residents and team members, ensuring the smooth running of the facilities, whilst maintaining a good standard of general upkeep for the building. Other responsibilities will include: Resolving any home maintenance concerns promptly. This is accomplished with a working knowledge of building systems and related regulatory requirements. These systems include plumbing, heating, ventilation, air conditioning, electrical, equipment repairs, and interior/exterior finishes. Engaging with approved contractors as and when required and sourcing alternative suppliers as and when needed. Covering all emergencies relating to the fabric of the home or systems contained within the building. Where applicable, the Maintenance Coordinator will have direct line management of the Maintenance Assistant , which includes day-to-day supervision, objective setting and annual reviews, approval of hours, absence management and holiday authorisation . ABOUT YOU To succeed in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all you do. Our ideal candidate must: Possess a solid understanding of HVAC, plumbing, electrical, and mechanical systems. Possess an understanding of safety and fire safety systems. Have the ability to make responsible choices and decisions and act in a resident's best interest. ABOUT AVERY At Avery, we're not just one of the UK's largest providers of luxury elderly care homes - we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Job Purpose The Office/Workplace Experience Manager (WEM) is the senior onsite coordinator responsible for the delivery of safe, secure, effective, and fully compliant workplace operations across our clients office. The WEM drives service excellence through the Workplace Experience Specialist team, ensuring a consistently high-quality workplace experience for colleagues, clients, and visitors. Acting as the guardian of the office environment on behalf of both our client and SPS Leadership, the WEM ensures policies, procedures, and values are embedded into daily operations, while actively promoting a positive, inclusive, and people-focused workplace culture. The WEM leads onsite Workplace Experience teams at their designated location(s), working in close alignment with stakeholders including Central Service Owners, Workplace, Real Estate, Landlords, Physical Security, Network & Information Security, Energy & Environment, and Health & Safety teams. Strong local knowledge and visible leadership are critical to maintaining safe, compliant workplaces while upholding values and service standards. Team Management & Service Delivery Drive service excellence to ensure customers receive frictionless access to workplace services, spaces, and support through the Workplace Experience Team. Ensure Workplace Experience Specialists deliver proactive, scheduled, and reactive support consistently across all floors and offices. Lead the delivery of a high-quality Welcome Experience for guests, visitors, and colleagues. Provide line management responsibility for Workplace Experience teams, including attendance management, rota planning, performance management, development, and succession planning. Act as a mentor and coach, supporting team members' career pathways and building future capability. Serve as the onsite advocate for the One Team approach, resolving issues and representing the Workplace Experience function and wider SPS services within the local office. Lead One Team engagement activities at site level, including informal working practices, formal meetings, and reward and recognition initiatives. Drive continuous improvement across workplace services, identifying opportunities to enhance efficiency, compliance, and experience. Follow SPS escalation processes and procedures at all times. Adhere to SPS HR, compliance, and Health & Safety procedures. Stakeholder Engagement Act as the central onsite Workplace point of contact for Partners and key stakeholders. Build and maintain strong, trusted relationships with stakeholders at both local and central levels. Act as liaison with landlords, managing agents, and site security providers. Represent values and culture in all interactions with colleagues, clients, and visitors. Proactively seek and act upon customer feedback, working in partnership with local stakeholders to drive continuous improvement. Workplace Management Responsibilities In support of our client, the WEM is responsible for the effective delivery of the following areas at site level: Security & Access Management Audit & Compliance Building Management and Maintenance Health & Safety responsibilities Office Space Management Digital Fluency and adoption of workplace systems Capital Projects and Workplace Experience initiatives Business Continuity planning and response Candidate Skills & Experience People-focused leader with demonstrable experience of managing teams and being accountable for service performance. Proven ability to coach, upskill, and empower individuals, with the flexibility to adapt leadership style to different stakeholder groups and environments. Experience and/or qualifications in facilities or workplace management are desirable. Strong client focus with excellent customer service skills and the ability to handle issues compliantly and professionally. A clear commitment to enhancing the office experience for staff and visitors, with strong attention to detail and pride in workplace environments. Ability to think dynamically, decisively, and calmly when problem-solving a wide range of issues, including incident management and business continuity scenarios. Demonstrated ability to build trusted relationships quickly with senior stakeholders and team members, supported by strong interpersonal, influencing, and negotiation skills. Experience of change management, including leading and supporting teams through periods of organisational or operational change. This position is offered as a 12-month fixed-term contract. Equality, Diversity & Inclusion SPS is committed to providing equal opportunities and fostering an inclusive workplace culture. We actively support diversity through employee networks covering gender, LGBTQIA+, neurodiversity, disability, wellbeing, cultural backgrounds, menopause, domestic abuse support, and men's health. SPS is a Disability Confident employer and welcomes applications from candidates of all backgrounds.
Aug 19, 2026
Contractor
Job Purpose The Office/Workplace Experience Manager (WEM) is the senior onsite coordinator responsible for the delivery of safe, secure, effective, and fully compliant workplace operations across our clients office. The WEM drives service excellence through the Workplace Experience Specialist team, ensuring a consistently high-quality workplace experience for colleagues, clients, and visitors. Acting as the guardian of the office environment on behalf of both our client and SPS Leadership, the WEM ensures policies, procedures, and values are embedded into daily operations, while actively promoting a positive, inclusive, and people-focused workplace culture. The WEM leads onsite Workplace Experience teams at their designated location(s), working in close alignment with stakeholders including Central Service Owners, Workplace, Real Estate, Landlords, Physical Security, Network & Information Security, Energy & Environment, and Health & Safety teams. Strong local knowledge and visible leadership are critical to maintaining safe, compliant workplaces while upholding values and service standards. Team Management & Service Delivery Drive service excellence to ensure customers receive frictionless access to workplace services, spaces, and support through the Workplace Experience Team. Ensure Workplace Experience Specialists deliver proactive, scheduled, and reactive support consistently across all floors and offices. Lead the delivery of a high-quality Welcome Experience for guests, visitors, and colleagues. Provide line management responsibility for Workplace Experience teams, including attendance management, rota planning, performance management, development, and succession planning. Act as a mentor and coach, supporting team members' career pathways and building future capability. Serve as the onsite advocate for the One Team approach, resolving issues and representing the Workplace Experience function and wider SPS services within the local office. Lead One Team engagement activities at site level, including informal working practices, formal meetings, and reward and recognition initiatives. Drive continuous improvement across workplace services, identifying opportunities to enhance efficiency, compliance, and experience. Follow SPS escalation processes and procedures at all times. Adhere to SPS HR, compliance, and Health & Safety procedures. Stakeholder Engagement Act as the central onsite Workplace point of contact for Partners and key stakeholders. Build and maintain strong, trusted relationships with stakeholders at both local and central levels. Act as liaison with landlords, managing agents, and site security providers. Represent values and culture in all interactions with colleagues, clients, and visitors. Proactively seek and act upon customer feedback, working in partnership with local stakeholders to drive continuous improvement. Workplace Management Responsibilities In support of our client, the WEM is responsible for the effective delivery of the following areas at site level: Security & Access Management Audit & Compliance Building Management and Maintenance Health & Safety responsibilities Office Space Management Digital Fluency and adoption of workplace systems Capital Projects and Workplace Experience initiatives Business Continuity planning and response Candidate Skills & Experience People-focused leader with demonstrable experience of managing teams and being accountable for service performance. Proven ability to coach, upskill, and empower individuals, with the flexibility to adapt leadership style to different stakeholder groups and environments. Experience and/or qualifications in facilities or workplace management are desirable. Strong client focus with excellent customer service skills and the ability to handle issues compliantly and professionally. A clear commitment to enhancing the office experience for staff and visitors, with strong attention to detail and pride in workplace environments. Ability to think dynamically, decisively, and calmly when problem-solving a wide range of issues, including incident management and business continuity scenarios. Demonstrated ability to build trusted relationships quickly with senior stakeholders and team members, supported by strong interpersonal, influencing, and negotiation skills. Experience of change management, including leading and supporting teams through periods of organisational or operational change. This position is offered as a 12-month fixed-term contract. Equality, Diversity & Inclusion SPS is committed to providing equal opportunities and fostering an inclusive workplace culture. We actively support diversity through employee networks covering gender, LGBTQIA+, neurodiversity, disability, wellbeing, cultural backgrounds, menopause, domestic abuse support, and men's health. SPS is a Disability Confident employer and welcomes applications from candidates of all backgrounds.