People (HR) Assistant Location: Leeds (LS14) Job Type: Temporary (Approx. 10 Weeks) Hours: 37.5 hours per week, Monday to Friday, 9am-5pm Salary: £26,414 per annum (£13.55 per hour) Working Pattern: Predominantly office-based The Role Reed Business Support are recruiting for a temporary HR Assistant to join a busy People Team and provide essential administrative support during a period of transition. This role would suit a strong administrator with excellent organisational skills and proven minute-taking experience. Previous HR experience would be beneficial but is not essential. Key Responsibilities Provide administration support across the People Team. Coordinate recruitment activity, including arranging interviews and liaising with candidates. Support onboarding and offboarding processes, including DBS, right to work and reference checks. Produce contracts, letters and other HR documentation. Maintain accurate employee records and HR systems. Take minutes during formal meetings, including disciplinary, grievance and absence meetings. Respond to employee and manager queries via phone, email and shared inboxes. Support HR reporting, trackers, projects and employee engagement initiatives. About You Strong administration experience within a busy office environment. Excellent minute-taking skills are essential. Highly organised with strong attention to detail. Confident communicator with the ability to handle confidential information. Good IT skills, including Microsoft Office. Previous HR administration experience is desirable but not essential. DBS check required. If you're an experienced administrator looking for an immediate temporary opportunity, we'd love to hear from you.
Aug 20, 2026
Seasonal
People (HR) Assistant Location: Leeds (LS14) Job Type: Temporary (Approx. 10 Weeks) Hours: 37.5 hours per week, Monday to Friday, 9am-5pm Salary: £26,414 per annum (£13.55 per hour) Working Pattern: Predominantly office-based The Role Reed Business Support are recruiting for a temporary HR Assistant to join a busy People Team and provide essential administrative support during a period of transition. This role would suit a strong administrator with excellent organisational skills and proven minute-taking experience. Previous HR experience would be beneficial but is not essential. Key Responsibilities Provide administration support across the People Team. Coordinate recruitment activity, including arranging interviews and liaising with candidates. Support onboarding and offboarding processes, including DBS, right to work and reference checks. Produce contracts, letters and other HR documentation. Maintain accurate employee records and HR systems. Take minutes during formal meetings, including disciplinary, grievance and absence meetings. Respond to employee and manager queries via phone, email and shared inboxes. Support HR reporting, trackers, projects and employee engagement initiatives. About You Strong administration experience within a busy office environment. Excellent minute-taking skills are essential. Highly organised with strong attention to detail. Confident communicator with the ability to handle confidential information. Good IT skills, including Microsoft Office. Previous HR administration experience is desirable but not essential. DBS check required. If you're an experienced administrator looking for an immediate temporary opportunity, we'd love to hear from you.
Sales Coordinator Woking (Hybrid 3 days in office) 25,000 + Bonus A fast paced and successful company based in Woking are looking for a bright, enthusiastic and hard working Sales Coordinator to work within their vibrant and fun offices. This role will be supporting Account managers with administrative duties and making sure that clients are dealt with efficiently. Benefits: Pension Scheme, Company Bonus Scheme. Holiday - 25 days + bank holidays, Hybrid working Responsibilities: Providing internal support Working towards a service time scale and delivering a first-class service to clients Dealing with new enquiries Liaising with suppliers to gain accurate prices Prepare and send out quotations to clients Process purchase orders Making sure clients details are correct Send out order acknowledgements to clients Making sure the deliveries are sent out on time Handle queries from both customers and suppliers Skills: Previous administration experience Previous experience of working in a KPI and target led environment preferred Maintain fantastic written and spoken communication skills Work well under pressure Be self motivated and organised Proven experience of Multitasking In return my client offers a great working environment, progression within time for the right candidate and full training on their systems used in house. Please apply to be considered for this fantastic opportunity.
Aug 20, 2026
Full time
Sales Coordinator Woking (Hybrid 3 days in office) 25,000 + Bonus A fast paced and successful company based in Woking are looking for a bright, enthusiastic and hard working Sales Coordinator to work within their vibrant and fun offices. This role will be supporting Account managers with administrative duties and making sure that clients are dealt with efficiently. Benefits: Pension Scheme, Company Bonus Scheme. Holiday - 25 days + bank holidays, Hybrid working Responsibilities: Providing internal support Working towards a service time scale and delivering a first-class service to clients Dealing with new enquiries Liaising with suppliers to gain accurate prices Prepare and send out quotations to clients Process purchase orders Making sure clients details are correct Send out order acknowledgements to clients Making sure the deliveries are sent out on time Handle queries from both customers and suppliers Skills: Previous administration experience Previous experience of working in a KPI and target led environment preferred Maintain fantastic written and spoken communication skills Work well under pressure Be self motivated and organised Proven experience of Multitasking In return my client offers a great working environment, progression within time for the right candidate and full training on their systems used in house. Please apply to be considered for this fantastic opportunity.
Training Account Manager Office-based - Mansfield Full time, Monday-Friday Temporary to Permanent Opportunity SF Partners are looking for a proactive Administrator who loves to offer great customer service, this is essentially an Account Manager position who doesn't just manage accounts - they add value. Someone who spots opportunities others miss, cares deeply about detail, and takes pride in building long-term customer relationships. This is an office-based role for a commercially minded individual who enjoys balancing relationship management with business growth, and who understands that the small details make a big difference. You'll sit at the heart of our customer relationships, responsible for nurturing existing accounts while identifying new opportunities to grow them. You'll work closely with internal teams to ensure accuracy, consistency and excellent service at every touchpoint. Key responsibilities include: Managing and developing a portfolio of customer accounts Identifying upsell, cross-sell and new business opportunities Preparing accurate quotations, proposals and follow-ups Maintaining detailed and up-to-date CRM records Liaising with internal teams to ensure fulfilment is seamless Proactively adding value for customers through insight, ideas and solutions Ensuring all communications, pricing and documentation are precise and professional About You Has experience in business development, account management or a similar commercial role Has a keen eye for detail and takes pride in getting things right Is confident, organised, and professional in written and verbal communication Enjoys building trust-based relationships rather than transactional sales Is commercially aware and naturally spots opportunities for improvement Is comfortable working in an office-based environment and collaborating with colleagues Takes ownership and follows tasks through to completion If you're someone who enjoys adding value, notices the details others overlook, and takes pride in doing a great job, we'd love to hear from you.
Aug 20, 2026
Seasonal
Training Account Manager Office-based - Mansfield Full time, Monday-Friday Temporary to Permanent Opportunity SF Partners are looking for a proactive Administrator who loves to offer great customer service, this is essentially an Account Manager position who doesn't just manage accounts - they add value. Someone who spots opportunities others miss, cares deeply about detail, and takes pride in building long-term customer relationships. This is an office-based role for a commercially minded individual who enjoys balancing relationship management with business growth, and who understands that the small details make a big difference. You'll sit at the heart of our customer relationships, responsible for nurturing existing accounts while identifying new opportunities to grow them. You'll work closely with internal teams to ensure accuracy, consistency and excellent service at every touchpoint. Key responsibilities include: Managing and developing a portfolio of customer accounts Identifying upsell, cross-sell and new business opportunities Preparing accurate quotations, proposals and follow-ups Maintaining detailed and up-to-date CRM records Liaising with internal teams to ensure fulfilment is seamless Proactively adding value for customers through insight, ideas and solutions Ensuring all communications, pricing and documentation are precise and professional About You Has experience in business development, account management or a similar commercial role Has a keen eye for detail and takes pride in getting things right Is confident, organised, and professional in written and verbal communication Enjoys building trust-based relationships rather than transactional sales Is commercially aware and naturally spots opportunities for improvement Is comfortable working in an office-based environment and collaborating with colleagues Takes ownership and follows tasks through to completion If you're someone who enjoys adding value, notices the details others overlook, and takes pride in doing a great job, we'd love to hear from you.
Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - 55,000 - 65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Aug 20, 2026
Full time
Think Specialist Recruitment are delighted to be working with a fantastic company based in the Watford area, this well established company have an exciting opportunity for a IT Service Delivery Manager to join their team. This opportunity will be responsible for the relationship between IT and the wider business, managing vendor relationships and leading a team of 3-4. The position will report directly into the Head of IT and Projects, working alongside the Data Manager and PMO Manager. The suitable candidate will be a strong people manager, with strong communication skills and at levels, with previous experience of IT Service Delivery. Salary - 55,000 - 65,000 plus great benefits This will be a hybrid working position - 3 days in the Watford office and 2 from home Some of the duties will include: Lead and develop a team of 3-4, providing day-to-day direction, workload management, performance support and career development Work with the Technical Governance Forum to promote best practice across development, coding standards, testing, documentation and technical delivery Act as the main operational point of contact between IT and the wider business, managing escalations, resolving queries and building strong stakeholder relationships Communicate IT activity, incidents, changes and planned downtime clearly and proactively across the business Manage relationships with IT vendors and third-party suppliers, ensuring SLAs, contracts and service performance are effectively managed Own business-facing incident and problem management, coordinating major incidents, root cause analysis and corrective actions with internal teams and suppliers Oversee application and service management, including ownership, monitoring, release management, change control, documentation and disaster recovery Maintain a working understanding of technologies including .NET, SQL and Microsoft Power Platform, working with the Technical Governance Forum on technical and architectural decisions Ensure IT governance, security, compliance and audit requirements are met across operational services and applications Identify and deliver continuous improvements to IT processes, technology and service delivery Contribute to IT budgeting and ensure spend is appropriately managed and justified The suitable candidate: At least 3 years experience within a similar IT service delivery role Proven experience within managing and developing teams Previous experience within vendor and contract management Strong communication skills with the ability to communicate with internal and external parties Exposure to .NET, SQL and Microsoft Power Platform Owning incident and problem management processes Must be happy to be office based 3 days a week within a commutable distance to Watford Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Invoicing Administrator 26,000 per annum Corby Permanent, Full Time We are looking for a highly organised and detail-oriented Invoicing / Service Delivery Administrator to join our team in Corby. This is an exciting opportunity to become part of a growing organisation where you'll play an important role in ensuring customer invoices are raised accurately, supplier payments are processed efficiently, and operational data is maintained to a high standard. About the role Working as part of our Service Delivery team, you will play a key role in ensuring customer invoices are raised accurately, and supplier payments are processed efficiently. You'll be responsible for reviewing supplier invoices and reports, entering information into internal systems, and coordinating with Contract Managers to verify data before invoicing customers. This role requires a high level of accuracy, strong organisational skills and the ability to manage large volumes of information. Working closely with colleagues across the business, you will help maintain accurate records, support the invoicing process and contribute to the efficient delivery of our services. Your attention to detail will be essential in ensuring compliance, meeting deadlines and providing an excellent service to both customers and suppliers. What You'll Be Doing Processing orders through to completion by matching data supplied by vendors Processing vendor invoices and matching them to company records for payment approval Proactively contacting vendors to obtain collection data Coordinating with Contract Managers and internal stakeholders to ensure data accuracy Raising customer invoices Checking vendor compliance Producing reports and correspondence as required Answering incoming calls when Customer Services colleagues are engaged What Success Looks Like High levels of customer satisfaction Collection requests processed in a timely manner Data managed accurately and efficiently Customer invoices raised promptly Supplier invoices processed correctly and approved on time What we need from you Previous experience in an administrative role. Experience processing invoices, billing information, or financial data. Experience working with high volumes of data while maintaining excellent attention to detail. Experience using Microsoft Office applications, particularly Excel, and internal business systems. Experience liaising with suppliers, customers, and internal stakeholders. Experience managing workloads and deadlines in a busy office environment. Location & Hours This role is based at our Head Office in Corby, working 37.5 hours per week, Monday to Friday. What we can offer in return Perkbox Rewards Annual Pay Review Above Statutory Holiday Recognition Schemes Training & Development Discounted Health Plan Birthday Leave Enhanced Parental Scheme Death in Service Scheme The Company We are a leading waste management company who specialise in recycling and total customer waste management. Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions. We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost. Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.
Aug 20, 2026
Full time
Invoicing Administrator 26,000 per annum Corby Permanent, Full Time We are looking for a highly organised and detail-oriented Invoicing / Service Delivery Administrator to join our team in Corby. This is an exciting opportunity to become part of a growing organisation where you'll play an important role in ensuring customer invoices are raised accurately, supplier payments are processed efficiently, and operational data is maintained to a high standard. About the role Working as part of our Service Delivery team, you will play a key role in ensuring customer invoices are raised accurately, and supplier payments are processed efficiently. You'll be responsible for reviewing supplier invoices and reports, entering information into internal systems, and coordinating with Contract Managers to verify data before invoicing customers. This role requires a high level of accuracy, strong organisational skills and the ability to manage large volumes of information. Working closely with colleagues across the business, you will help maintain accurate records, support the invoicing process and contribute to the efficient delivery of our services. Your attention to detail will be essential in ensuring compliance, meeting deadlines and providing an excellent service to both customers and suppliers. What You'll Be Doing Processing orders through to completion by matching data supplied by vendors Processing vendor invoices and matching them to company records for payment approval Proactively contacting vendors to obtain collection data Coordinating with Contract Managers and internal stakeholders to ensure data accuracy Raising customer invoices Checking vendor compliance Producing reports and correspondence as required Answering incoming calls when Customer Services colleagues are engaged What Success Looks Like High levels of customer satisfaction Collection requests processed in a timely manner Data managed accurately and efficiently Customer invoices raised promptly Supplier invoices processed correctly and approved on time What we need from you Previous experience in an administrative role. Experience processing invoices, billing information, or financial data. Experience working with high volumes of data while maintaining excellent attention to detail. Experience using Microsoft Office applications, particularly Excel, and internal business systems. Experience liaising with suppliers, customers, and internal stakeholders. Experience managing workloads and deadlines in a busy office environment. Location & Hours This role is based at our Head Office in Corby, working 37.5 hours per week, Monday to Friday. What we can offer in return Perkbox Rewards Annual Pay Review Above Statutory Holiday Recognition Schemes Training & Development Discounted Health Plan Birthday Leave Enhanced Parental Scheme Death in Service Scheme The Company We are a leading waste management company who specialise in recycling and total customer waste management. Our mission is to be a trusted partner in waste prevention, guiding our customers to make informed, data-driven decisions. We aim to set new industry standards and re-engineer waste to reduce environmental impact and cost. Our staff are our most important asset. We pride ourselves in being a friendly, professional and supportive company that champions internal promotion and progression. We employ over 200 employees in a variety of positions across the UK.
Business Support Co-ordinator Join the Team at Gaskells (North West) Ltd Are you highly organised, customer-focused and thrive in a fast-paced environment? Do you enjoy solving problems, building relationships and supporting a busy sales team? If so, we'd love to hear from you. We are looking for a Business Support Co-ordinator to join our growing team and play a key role in delivering excellent customer service, supporting our Business Development Managers and ensuring our customers receive a seamless experience. The role focuses on contract processing, supply chain support and customer excellence. About the Role As a Business Support Co-ordinator, you'll be the link between our customers, sales team and supply chain partners. You'll help manage customer contracts, resolve service issues, coordinate subcontracted services and ensure every customer receives an outstanding level of support. No two days are the same, so we're looking for someone who enjoys variety, takes ownership of their work and is passionate about delivering great service. Key Responsibilities Provide exceptional customer service via telephone and email. Support Business Development Managers with customer enquiries, contracts and day-to-day administration. Process contracts accurately and efficiently. Build strong relationships with customers, suppliers and colleagues. Resolve customer and subcontractor service issues quickly and professionally. Ensure subcontracted services are delivered smoothly and in line with customer expectations. Use business systems including CRM, Microsoft Office and reporting software to maintain accurate records. Provide contract information and support to the sales team. Ensure customer solutions comply with environmental, safety and regulatory requirements. Support continuous improvement within the Business Support function. What We're Looking For We're looking for someone who is: Customer focused with an excellent telephone manner. Positive, resilient and confident. Adaptable with a willingness to learn. A natural problem solver who can think on their feet. Organised with excellent attention to detail. Calm under pressure and able to manage competing priorities. Professional with strong communication and relationship-building skills. Essential Skills & Experience Excellent customer communication skills. Strong organisational skills. Strong conflict resolution and problem-solving abilities. Good PC skills, including Microsoft Office. Self-motivated with the ability to work independently and as part of a team. Ability to negotiate and build lasting customer relationships. Desirable Experience using CRM or sales management systems. Experience within the waste management or environmental sector. Knowledge of sustainability or environmental legislation. Advanced interpersonal and communication skills. Why Join Gaskells? At Gaskells, we pride ourselves on delivering exceptional service while creating a supportive and professional working environment. We value: Teamwork Customer excellence Professionalism Honesty and integrity Continuous learning and development Respect for colleagues and the environment Apply Today If you're looking for an opportunity where your organisational skills, customer service expertise and positive attitude can make a real difference, we'd love to hear from you. Apply now and become part of a team that's committed to delivering outstanding service every day. Please include your CV and a short covering email explaining why you would be a great fit for the Business Support Co-ordinator role.
Aug 20, 2026
Full time
Business Support Co-ordinator Join the Team at Gaskells (North West) Ltd Are you highly organised, customer-focused and thrive in a fast-paced environment? Do you enjoy solving problems, building relationships and supporting a busy sales team? If so, we'd love to hear from you. We are looking for a Business Support Co-ordinator to join our growing team and play a key role in delivering excellent customer service, supporting our Business Development Managers and ensuring our customers receive a seamless experience. The role focuses on contract processing, supply chain support and customer excellence. About the Role As a Business Support Co-ordinator, you'll be the link between our customers, sales team and supply chain partners. You'll help manage customer contracts, resolve service issues, coordinate subcontracted services and ensure every customer receives an outstanding level of support. No two days are the same, so we're looking for someone who enjoys variety, takes ownership of their work and is passionate about delivering great service. Key Responsibilities Provide exceptional customer service via telephone and email. Support Business Development Managers with customer enquiries, contracts and day-to-day administration. Process contracts accurately and efficiently. Build strong relationships with customers, suppliers and colleagues. Resolve customer and subcontractor service issues quickly and professionally. Ensure subcontracted services are delivered smoothly and in line with customer expectations. Use business systems including CRM, Microsoft Office and reporting software to maintain accurate records. Provide contract information and support to the sales team. Ensure customer solutions comply with environmental, safety and regulatory requirements. Support continuous improvement within the Business Support function. What We're Looking For We're looking for someone who is: Customer focused with an excellent telephone manner. Positive, resilient and confident. Adaptable with a willingness to learn. A natural problem solver who can think on their feet. Organised with excellent attention to detail. Calm under pressure and able to manage competing priorities. Professional with strong communication and relationship-building skills. Essential Skills & Experience Excellent customer communication skills. Strong organisational skills. Strong conflict resolution and problem-solving abilities. Good PC skills, including Microsoft Office. Self-motivated with the ability to work independently and as part of a team. Ability to negotiate and build lasting customer relationships. Desirable Experience using CRM or sales management systems. Experience within the waste management or environmental sector. Knowledge of sustainability or environmental legislation. Advanced interpersonal and communication skills. Why Join Gaskells? At Gaskells, we pride ourselves on delivering exceptional service while creating a supportive and professional working environment. We value: Teamwork Customer excellence Professionalism Honesty and integrity Continuous learning and development Respect for colleagues and the environment Apply Today If you're looking for an opportunity where your organisational skills, customer service expertise and positive attitude can make a real difference, we'd love to hear from you. Apply now and become part of a team that's committed to delivering outstanding service every day. Please include your CV and a short covering email explaining why you would be a great fit for the Business Support Co-ordinator role.
SHEQ & Office Coordinator £35,000 Monday to Friday Metal Recycling Some people love doing the same job every day. This isn't one of those jobs. One day you'll be looking after the SHEQ side of the business. The next, you could be helping with contracts or lending a hand with the accounts. If you've worked in a smaller manufacturing business before, that'll probably sound quite familiar. Because that's how smaller businesses work. Everyone mucks in. And that's exactly the sort of person they're hoping to find. The current SHEQ Manager is starting to wind down towards retirement after many years with the business, so they're looking for someone to come in, learn the role properly and eventually take ownership of the SHEQ side. There'll be a handover, so you won't be left to figure it out on your own. Alongside SHEQ, you'll become an important part of the wider office team. Depending on your experience, that could mean supporting with contracts administration or helping the accounts team. The role will naturally play to your strengths. This isn't about trying to squeeze three jobs into one. It's about finding someone who's happy being part of a small team, enjoys variety and likes knowing that what they do makes a difference. As SHEQ & Office Coordinator, you'll already understand how manufacturing businesses work. You know that keeping paperwork up to date, making sure compliance is in order and supporting the wider team are all just as important as what happens out on the shop floor. As SHEQ & Office Coordinator, you'll be working alongside people who genuinely care about the business. It's a friendly team, people help each other out and there's a real sense that everyone is pulling in the same direction. You'll probably recognise yourself here: You've worked in manufacturing, engineering, recycling or a similar industrial environment. You've had responsibility for SHEQ, Health & Safety or compliance as part of your role. You're organised, approachable and happy juggling different priorities. You enjoy variety and would soon get bored doing the same thing every day. You're the sort of person who gets things done without making a fuss. What's in it for you? £35,000 salary. Monday to Friday working. A proper handover from the current SHEQ Manager. A varied SHEQ & Office Coordinator role where no two days are the same. A supportive team who'll value your experience and ideas. If you're looking for a role where you can use your SHEQ experience but also enjoy being involved in the wider business, I'd love to tell you more. This role is exclusive to Marshall Harmony. You won't be contacted by any third parties. If you'd like more info or want to talk it through, just drop us a message or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs, available at: (url removed)/ (url removed)/terms-conditions/ Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.
Aug 20, 2026
Full time
SHEQ & Office Coordinator £35,000 Monday to Friday Metal Recycling Some people love doing the same job every day. This isn't one of those jobs. One day you'll be looking after the SHEQ side of the business. The next, you could be helping with contracts or lending a hand with the accounts. If you've worked in a smaller manufacturing business before, that'll probably sound quite familiar. Because that's how smaller businesses work. Everyone mucks in. And that's exactly the sort of person they're hoping to find. The current SHEQ Manager is starting to wind down towards retirement after many years with the business, so they're looking for someone to come in, learn the role properly and eventually take ownership of the SHEQ side. There'll be a handover, so you won't be left to figure it out on your own. Alongside SHEQ, you'll become an important part of the wider office team. Depending on your experience, that could mean supporting with contracts administration or helping the accounts team. The role will naturally play to your strengths. This isn't about trying to squeeze three jobs into one. It's about finding someone who's happy being part of a small team, enjoys variety and likes knowing that what they do makes a difference. As SHEQ & Office Coordinator, you'll already understand how manufacturing businesses work. You know that keeping paperwork up to date, making sure compliance is in order and supporting the wider team are all just as important as what happens out on the shop floor. As SHEQ & Office Coordinator, you'll be working alongside people who genuinely care about the business. It's a friendly team, people help each other out and there's a real sense that everyone is pulling in the same direction. You'll probably recognise yourself here: You've worked in manufacturing, engineering, recycling or a similar industrial environment. You've had responsibility for SHEQ, Health & Safety or compliance as part of your role. You're organised, approachable and happy juggling different priorities. You enjoy variety and would soon get bored doing the same thing every day. You're the sort of person who gets things done without making a fuss. What's in it for you? £35,000 salary. Monday to Friday working. A proper handover from the current SHEQ Manager. A varied SHEQ & Office Coordinator role where no two days are the same. A supportive team who'll value your experience and ideas. If you're looking for a role where you can use your SHEQ experience but also enjoy being involved in the wider business, I'd love to tell you more. This role is exclusive to Marshall Harmony. You won't be contacted by any third parties. If you'd like more info or want to talk it through, just drop us a message or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs, available at: (url removed)/ (url removed)/terms-conditions/ Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.
Operations Manager Location: Buckinghamshire, within commuting distance of the M1/M40 corridor Salary: £45,000 £50,000 depending on experience, with some flexibility for the right person Contract: Permanent Hours: Monday to Friday, 40 hours per week Working Pattern: Office-based We are looking for an experienced Operations Manager to join an established and growing business within the fire and security industry. This is a key office-based role with responsibility for overseeing the day-to-day operational function, managing internal teams and ensuring service, maintenance and installation work is planned and delivered effectively. The successful candidate MUST have previous operational experience within the fire and security industry. Applications without direct fire and security industry experience cannot be considered. Key Responsibilities of the Operations Manager: Managing and supporting the operations, scheduling and administration teams and coordinating engineer workloads across service, maintenance and installation work Ensuring jobs are correctly planned, resourced and completed within agreed timescales Monitoring work in progress and resolving operational delays or issus and working closely with engineers, project teams, sales and senior management Ensuring engineers have the correct information, materials and access requirements Monitoring operational performance, productivity and service levels and reviewing processes and implementing operational improvements Supporting the recruitment, onboarding, training and development of team members Holding regular team meetings, reviews and performance discussions Managing subcontractors and external suppliers where required Supporting stock, equipment and materials planning Ensuring accurate job records, documentation and operational reporting Maintaining high standards of customer service, quality and compliance Ensuring work is completed in line with company procedures, health and safety requirements and relevant industry standards Producing reports and providing operational updates to the senior management team Key Requirements of the Operations Manager: Previous operational management experience within the fire and security industry is essential Strong understanding of fire alarms, CCTV, intruder alarms and access control systems Experience managing engineers, technical teams, service departments or installation operations Confident managing schedules, workloads and operational priorities Previous responsibility for managing and developing a team Confident working closely with engineers, customers and senior management Good IT skills and experience using job management, scheduling or CRM systems Able to remain calm and organised within a busy operational environment Full UK driving licence Able to work from the office Monday to Friday What s on Offer Salary of £45,000 £50,000 depending on experience Some flexibility for an exceptional candidate Permanent senior operational position Monday-to-Friday working Established and growing fire and security business Opportunity to influence and improve operational processes Genuine scope to develop as the company continues to grow
Aug 20, 2026
Full time
Operations Manager Location: Buckinghamshire, within commuting distance of the M1/M40 corridor Salary: £45,000 £50,000 depending on experience, with some flexibility for the right person Contract: Permanent Hours: Monday to Friday, 40 hours per week Working Pattern: Office-based We are looking for an experienced Operations Manager to join an established and growing business within the fire and security industry. This is a key office-based role with responsibility for overseeing the day-to-day operational function, managing internal teams and ensuring service, maintenance and installation work is planned and delivered effectively. The successful candidate MUST have previous operational experience within the fire and security industry. Applications without direct fire and security industry experience cannot be considered. Key Responsibilities of the Operations Manager: Managing and supporting the operations, scheduling and administration teams and coordinating engineer workloads across service, maintenance and installation work Ensuring jobs are correctly planned, resourced and completed within agreed timescales Monitoring work in progress and resolving operational delays or issus and working closely with engineers, project teams, sales and senior management Ensuring engineers have the correct information, materials and access requirements Monitoring operational performance, productivity and service levels and reviewing processes and implementing operational improvements Supporting the recruitment, onboarding, training and development of team members Holding regular team meetings, reviews and performance discussions Managing subcontractors and external suppliers where required Supporting stock, equipment and materials planning Ensuring accurate job records, documentation and operational reporting Maintaining high standards of customer service, quality and compliance Ensuring work is completed in line with company procedures, health and safety requirements and relevant industry standards Producing reports and providing operational updates to the senior management team Key Requirements of the Operations Manager: Previous operational management experience within the fire and security industry is essential Strong understanding of fire alarms, CCTV, intruder alarms and access control systems Experience managing engineers, technical teams, service departments or installation operations Confident managing schedules, workloads and operational priorities Previous responsibility for managing and developing a team Confident working closely with engineers, customers and senior management Good IT skills and experience using job management, scheduling or CRM systems Able to remain calm and organised within a busy operational environment Full UK driving licence Able to work from the office Monday to Friday What s on Offer Salary of £45,000 £50,000 depending on experience Some flexibility for an exceptional candidate Permanent senior operational position Monday-to-Friday working Established and growing fire and security business Opportunity to influence and improve operational processes Genuine scope to develop as the company continues to grow
Anchor Fire is a fully accredited fire safety contractor working across London and Essex. We install and maintain fire alarm systems, emergency lighting, AOVs, fire doors and passive fire protection for housing providers, schools, healthcare sites and children's charity accommodation. We are looking for someone organised and sharp to join the office team and train into the fire safety industry properly. No previous experience in fire safety is needed. We will teach you. What you will be doing from day one Managing the engineers' diaries and making sure the right person is on the right job with the right kit. Booking in planned maintenance visits and reactive callouts. Answering the phone to clients and sorting out what they need. Sending out service reports and certificates. Keeping our job management system, accurate so our records and invoicing hold up. It is a busy desk. Engineers ring in from site, clients ring in with problems, and you are the person who makes it work. What you will learn Over your first year you will be trained on fire alarm systems and the standards behind them, including BS 5839, BS 9999, the Fire Safety Act and the Building Safety Act. You will learn to read a survey, price remedial works and write quotations that go out to clients under our name. Alongside that we will train and fund you towards a fire door inspection qualification. You will spend time on site with our fire door inspector, surveying doors in occupied buildings and writing up findings. You will be trained by our operations manager, our qualified fire door inspector and the managing director. This is a small enough company that you will learn from the people doing the work, not from a folder. What we need from you Well organised, and able to hold several jobs in your head at once without dropping any. Fluent English. You will be writing and speaking to clients, and in time producing quotations that carry our name. Confident on the phone, including when someone is annoyed. Quick with computers. Willing to learn a technical trade. This role suits someone who wants to build a career rather than fill a seat. A full UK driving licence is essential. The role is subject to a DBS check, as we work in schools, healthcare settings and children's charity accommodation. Any background where you have coordinated people, handled customers or worked to deadlines is relevant. Lettings, property management, plant hire, service desks, dispatch and hospitality supervision all transfer well. What matters is how you think, not the industry you came from. What we offer 28,000 per year from day one, with review as your qualifications come through. A small signwritten company van, or 30p per business mile if you would rather use your own car. 28 days holiday including bank holidays. Workplace pension. Fully funded training and qualifications. Apply with your CV
Aug 20, 2026
Full time
Anchor Fire is a fully accredited fire safety contractor working across London and Essex. We install and maintain fire alarm systems, emergency lighting, AOVs, fire doors and passive fire protection for housing providers, schools, healthcare sites and children's charity accommodation. We are looking for someone organised and sharp to join the office team and train into the fire safety industry properly. No previous experience in fire safety is needed. We will teach you. What you will be doing from day one Managing the engineers' diaries and making sure the right person is on the right job with the right kit. Booking in planned maintenance visits and reactive callouts. Answering the phone to clients and sorting out what they need. Sending out service reports and certificates. Keeping our job management system, accurate so our records and invoicing hold up. It is a busy desk. Engineers ring in from site, clients ring in with problems, and you are the person who makes it work. What you will learn Over your first year you will be trained on fire alarm systems and the standards behind them, including BS 5839, BS 9999, the Fire Safety Act and the Building Safety Act. You will learn to read a survey, price remedial works and write quotations that go out to clients under our name. Alongside that we will train and fund you towards a fire door inspection qualification. You will spend time on site with our fire door inspector, surveying doors in occupied buildings and writing up findings. You will be trained by our operations manager, our qualified fire door inspector and the managing director. This is a small enough company that you will learn from the people doing the work, not from a folder. What we need from you Well organised, and able to hold several jobs in your head at once without dropping any. Fluent English. You will be writing and speaking to clients, and in time producing quotations that carry our name. Confident on the phone, including when someone is annoyed. Quick with computers. Willing to learn a technical trade. This role suits someone who wants to build a career rather than fill a seat. A full UK driving licence is essential. The role is subject to a DBS check, as we work in schools, healthcare settings and children's charity accommodation. Any background where you have coordinated people, handled customers or worked to deadlines is relevant. Lettings, property management, plant hire, service desks, dispatch and hospitality supervision all transfer well. What matters is how you think, not the industry you came from. What we offer 28,000 per year from day one, with review as your qualifications come through. A small signwritten company van, or 30p per business mile if you would rather use your own car. 28 days holiday including bank holidays. Workplace pension. Fully funded training and qualifications. Apply with your CV
Employee Relations Operations Consultant - 28.50/hr (Inside IR35) - West Midlands & Hybrid - 12 Months (potential for yearly renewal) Overview We are seeking a dedicated and professional Employee Relations Operations Consultant to join our client's team, supporting manufacturing facilities across the West Midlands. This role focuses on delivering exceptional HR support, with a primary emphasis on Absence Management. The ideal candidate will embody core values of Customer Love, Unity, Integrity, Growth, and Impact, and will be eager to learn and develop within the field of Employee Relations. This is a contract role, Inside IR35, with an initial requirement of 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter. Responsibilities Lead the coordination and delivery of Employee Relations support, focusing on resolving manufacturing-related absence cases to improve attendance and operational performance. Provide timely and effective support for short- and long-term absence matters, including complex cases and restricted worker cases. Support line managers in conducting absence-related disciplinary investigations and hearings, ensuring consistent and professional processes. Identify cases for early intervention and implement tailored support measures to reduce absence duration and improve employee outcomes. Develop and deliver absence management training to stakeholders, equipping them with the skills to manage attendance effectively. Collaborate with Employee Relations Consultants to standardise best practices and refine absence management policies. Partner with Occupational Health services to ensure timely interventions and effective support plans. Promote and encourage the use of well-being resources to strengthen employee support and reduce absence frequency and duration. Apply sound judgement and balanced risk analysis to recommend appropriate case outcomes in line with company policies. Collaborate with cross-functional teams to support accurate data reporting and trend analysis related to manufacturing absence. Contribute to continuous improvement initiatives within the Employee Relations team. Skills & Experience Essential: Experience in supporting absence, ill-health, restricted workers, and disciplinary casework in a manufacturing environment. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage a varied workload. Effective coaching and advisory skills to support managers at all levels. Customer-focused mindset with a commitment to high-quality HR support. Ability to work autonomously and meet challenging deadlines. Proven ability to deliver consistent results in a fast-paced environment. Strong written and verbal communication skills. Desirable: Ability to work both independently and collaboratively. Proficiency in using HR systems, technologies, and digital tools. Strong critical thinking and data analysis skills to inform decision-making. Day-to-Day Engage with senior and middle line managers, trade union representatives, and HR teams to provide effective Employee Relations support. Manage absence cases, including disciplinary investigations and hearings. Deliver training sessions on absence management to stakeholders. Collaborate with Occupational Health and well-being resources to support employees. Analyse data and trends to inform decision-making and improve processes. Contribute to team initiatives and continuous improvement projects. Benefits Opportunity to work in a dynamic and fast-paced manufacturing environment. Professional development and training opportunities. Hybrid working model after the initial learning phase. Be part of a team that values collaboration, growth, and impactful contributions. Additional Information This role is on a contract basis and is Inside IR35. Initially, the role requires 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter, with no fixed days. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport, and Motorcycle sectors.
Aug 20, 2026
Contractor
Employee Relations Operations Consultant - 28.50/hr (Inside IR35) - West Midlands & Hybrid - 12 Months (potential for yearly renewal) Overview We are seeking a dedicated and professional Employee Relations Operations Consultant to join our client's team, supporting manufacturing facilities across the West Midlands. This role focuses on delivering exceptional HR support, with a primary emphasis on Absence Management. The ideal candidate will embody core values of Customer Love, Unity, Integrity, Growth, and Impact, and will be eager to learn and develop within the field of Employee Relations. This is a contract role, Inside IR35, with an initial requirement of 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter. Responsibilities Lead the coordination and delivery of Employee Relations support, focusing on resolving manufacturing-related absence cases to improve attendance and operational performance. Provide timely and effective support for short- and long-term absence matters, including complex cases and restricted worker cases. Support line managers in conducting absence-related disciplinary investigations and hearings, ensuring consistent and professional processes. Identify cases for early intervention and implement tailored support measures to reduce absence duration and improve employee outcomes. Develop and deliver absence management training to stakeholders, equipping them with the skills to manage attendance effectively. Collaborate with Employee Relations Consultants to standardise best practices and refine absence management policies. Partner with Occupational Health services to ensure timely interventions and effective support plans. Promote and encourage the use of well-being resources to strengthen employee support and reduce absence frequency and duration. Apply sound judgement and balanced risk analysis to recommend appropriate case outcomes in line with company policies. Collaborate with cross-functional teams to support accurate data reporting and trend analysis related to manufacturing absence. Contribute to continuous improvement initiatives within the Employee Relations team. Skills & Experience Essential: Experience in supporting absence, ill-health, restricted workers, and disciplinary casework in a manufacturing environment. High level of accuracy and attention to detail. Strong organisational skills with the ability to manage a varied workload. Effective coaching and advisory skills to support managers at all levels. Customer-focused mindset with a commitment to high-quality HR support. Ability to work autonomously and meet challenging deadlines. Proven ability to deliver consistent results in a fast-paced environment. Strong written and verbal communication skills. Desirable: Ability to work both independently and collaboratively. Proficiency in using HR systems, technologies, and digital tools. Strong critical thinking and data analysis skills to inform decision-making. Day-to-Day Engage with senior and middle line managers, trade union representatives, and HR teams to provide effective Employee Relations support. Manage absence cases, including disciplinary investigations and hearings. Deliver training sessions on absence management to stakeholders. Collaborate with Occupational Health and well-being resources to support employees. Analyse data and trends to inform decision-making and improve processes. Contribute to team initiatives and continuous improvement projects. Benefits Opportunity to work in a dynamic and fast-paced manufacturing environment. Professional development and training opportunities. Hybrid working model after the initial learning phase. Be part of a team that values collaboration, growth, and impactful contributions. Additional Information This role is on a contract basis and is Inside IR35. Initially, the role requires 5 days in the office during the learning phase, transitioning to a hybrid model of 3 days in the office and 2 days remote thereafter, with no fixed days. The services advertised by Premea Limited for this vacancy are those of an Employment Business. Premea is a specialist engineering recruitment consultancy representing clients in the UK and internationally within the Automotive, Motorsport, and Motorcycle sectors.
Supply Care Solutions
Newcastle Upon Tyne, Tyne And Wear
Administrator - Newcastle Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. Hourly Rate: 13.45 (PAYE) TYPE: LOCUM HOURS: Full time role, ongoing until February 2027 Job role Providing proactive administrative support to the wider team Managing diaries, calendars and incoming calls Organising meetings, booking venues, travel and accommodation Preparing agendas and taking accurate meeting minutes, including confidential meetings Booking training courses with third-party providers Updating training records using Oracle Raising purchase orders (POs) for training courses Running compliance reports for managers and services Promoting training courses on Vivo and targeting colleagues who require mandatory training Processing confidential people administration tasks in line with GDPR and company policies Locum Administrators Requirements - Previous administration experience - Excellent verbal and written communication skills - Strong organisational and time management skills - Good attention to detail and accuracy - Ability to prioritise a busy workload and meet deadlines - Competent in Microsoft Office (Word, Excel & Outlook) - Strong numerical and analytical skills - Ability to handle confidential information with discretion - A proactive attitude with excellent problem-solving skills - Able to work independently and as part of a team - Eligibility to work in the UK without work permit or visa restrictions Our locum Administrators benefit from - Excellent Rates - Refer-a-friend scheme - Dedicated consultant support - Varied career and flexible working opportunities If you are interested in this position please apply online or call us directly. Supply Care Solutions have a number of locum jobs across the UK. All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps
Aug 20, 2026
Seasonal
Administrator - Newcastle Supply Care Solutions are a market-leading Medical, Social Care and Education recruitment consultancy, we offer a range of accredited services across the public sector, providing highly skilled, compliant professionals in all grades and specialties, including short, long term and permanent positions. Hourly Rate: 13.45 (PAYE) TYPE: LOCUM HOURS: Full time role, ongoing until February 2027 Job role Providing proactive administrative support to the wider team Managing diaries, calendars and incoming calls Organising meetings, booking venues, travel and accommodation Preparing agendas and taking accurate meeting minutes, including confidential meetings Booking training courses with third-party providers Updating training records using Oracle Raising purchase orders (POs) for training courses Running compliance reports for managers and services Promoting training courses on Vivo and targeting colleagues who require mandatory training Processing confidential people administration tasks in line with GDPR and company policies Locum Administrators Requirements - Previous administration experience - Excellent verbal and written communication skills - Strong organisational and time management skills - Good attention to detail and accuracy - Ability to prioritise a busy workload and meet deadlines - Competent in Microsoft Office (Word, Excel & Outlook) - Strong numerical and analytical skills - Ability to handle confidential information with discretion - A proactive attitude with excellent problem-solving skills - Able to work independently and as part of a team - Eligibility to work in the UK without work permit or visa restrictions Our locum Administrators benefit from - Excellent Rates - Refer-a-friend scheme - Dedicated consultant support - Varied career and flexible working opportunities If you are interested in this position please apply online or call us directly. Supply Care Solutions have a number of locum jobs across the UK. All locums must be contract compliant before commencing work through our agency. We are recruiting professionals across all specialisms and grade. We offer an excellent referral bonus for any new worker you refer to us Terms and conditions apply. Supply Care Solutions works in conjunction with Monitor/TDA rate caps
TITLE: Account Executive JOB REF: T3476 EMPLOYMENT TYPE: Temporary to Permanent LOCATION: Coalville SALARY: £27,000 - £30,000 HOURS: Monday to Friday 40hrs per week JR Personnel are an employment agency acting on behalf of a client who is looking for a customer focused, enthusiastic Sales Account Executive. You will be the primary bridge between existing clients and internal delivery teams. Your mission will be to nurture and strengthen existing client relationships while ensuring every project is executed to the required standard. Working closely with Senior Project Managers, you will play a vital role in the seamless delivery of retail service projects. Role profile: Act as the daily point of contact for clients and internal teams, ensuring professional and proactive communication. Develop and maintain strong, multi-level relationships with clients to provide world-class customer service. Collaborate with the Senior Project Manager and Project Managers to ensure all project milestones are met. Maintain and update project trackers to provide real-time visibility on progress and performance Create accurate quotations and ensure purchase orders and invoices are processed and dispatched on time. Provide essential assistance to the aftermarket team to ensure long-term client satisfaction. Strictly adhere to all company policies, procedures, and safety standards. Essential Experience: Exceptional verbal and written communication skills with the ability to influence at all levels. Ability to work to tight deadlines and prioritise effectively Excellent organisation, planning and communication skills Proficient in Microsoft Office Word, Excel and PowerPoint and experience of dealing with high-volume email correspondence via Outlook Excellent attention to detail Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Aug 20, 2026
Full time
TITLE: Account Executive JOB REF: T3476 EMPLOYMENT TYPE: Temporary to Permanent LOCATION: Coalville SALARY: £27,000 - £30,000 HOURS: Monday to Friday 40hrs per week JR Personnel are an employment agency acting on behalf of a client who is looking for a customer focused, enthusiastic Sales Account Executive. You will be the primary bridge between existing clients and internal delivery teams. Your mission will be to nurture and strengthen existing client relationships while ensuring every project is executed to the required standard. Working closely with Senior Project Managers, you will play a vital role in the seamless delivery of retail service projects. Role profile: Act as the daily point of contact for clients and internal teams, ensuring professional and proactive communication. Develop and maintain strong, multi-level relationships with clients to provide world-class customer service. Collaborate with the Senior Project Manager and Project Managers to ensure all project milestones are met. Maintain and update project trackers to provide real-time visibility on progress and performance Create accurate quotations and ensure purchase orders and invoices are processed and dispatched on time. Provide essential assistance to the aftermarket team to ensure long-term client satisfaction. Strictly adhere to all company policies, procedures, and safety standards. Essential Experience: Exceptional verbal and written communication skills with the ability to influence at all levels. Ability to work to tight deadlines and prioritise effectively Excellent organisation, planning and communication skills Proficient in Microsoft Office Word, Excel and PowerPoint and experience of dealing with high-volume email correspondence via Outlook Excellent attention to detail Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.
Noble Recruiting is delighted to advertise the role of Compliance and Monitoring Officer on behalf of a local authority. Due to the nature of the role, the successful candidate will be required to work on-site, 5 days per week . The Opportunity To support the Operations Manager in ensuring compliance with all relevant Health & Safety legislation, regulations, Council policies, procedures and industry best practice across Operational Services. The role will involve: Carrying out compliance monitoring, workplace inspections, audits and on-the-job assessments to ensure employees, contractors and services operate safely and meet statutory and Council requirements. Identifying non-compliance and improvement opportunities and providing practical advice and recommendations. Developing and delivering health and safety training, inductions, refresher training, toolbox talks and competency assessments. Investigating accidents, incidents, near misses, complaints and procedural breaches, identifying root causes and corrective actions. Providing assurance that operations meet requirements of the HSE, DVSA, Environment Agency and other relevant statutory bodies. Role Accountabilities Compliance and Monitoring Conduct planned and unannounced audits, inspections and site visits across Waste, Street Cleansing, Horts and associated Operational Services. Monitor compliance with legislation, risk assessments, safe systems of work and Council procedures, including route safety assessments and observations. Monitor PPE compliance and take appropriate action where standards are not met. Ensure vehicle, equipment and workplace safety inspections are completed and recorded, maintaining accurate records of inspections, audits, assessments, observations and corrective actions. Monitor operator licence requirements, driver safety procedures and fleet-related health and safety standards where applicable. Support managers with risk assessments, method statements and safe systems of work. Training and Development Deliver health and safety training, inductions, refresher training and toolbox talks, conduct competency assessments and maintain training records. Identify training needs through audits, observations, reviews and investigations. Develop training programmes with managers addressing legislative requirements and operational risks. Promote health and safety responsibilities, safe working practices and behavioural safety, helping managers develop competent, compliant and safety-conscious teams. Investigations and Assurance Investigate accidents, incidents, near misses, damage claims and safety concerns and produce reports identifying contributory factors and recommendations. Monitor corrective and preventative actions with relevant managers. Support disciplinary, capability and performance processes relating to health and safety compliance where required. Prepare reports and performance information for management, committees and regulatory inspections. Assist with enquiries from enforcing authorities, insurers and external auditors. Continuous Improvement Analyse compliance trends, audit findings and incident data to identify risks and improvement opportunities. Recommend changes to procedures, equipment, training and working practices to improve safety and efficiency. Support the development, implementation and review of policies, procedures and compliance frameworks, benchmark against industry standards and best practice, and promote personal responsibility, accountability and continuous improvement. Operational Support Provide health and safety advice to managers, supervisors and employees. Maintain effective relationships with trade unions, contractors, external bodies and regulatory agencies. Support departmental and corporate projects requiring compliance expertise. Participate in emergency response arrangements and support operational incidents. Attend meetings, inspections and site visits outside normal working hours where operational needs require. The Experience You Will Bring Experience in local government, waste management, street cleansing, transport or operational services, including health and safety inspections, audits and compliance monitoring, workplace training and competency assessments, accident and incident investigations, and producing detailed reports and recommendations. You will have: Working knowledge and excellent understanding of Health and Safety legislation, regulations, guidance and best practice. Strong auditing, inspection and compliance monitoring skills. Ability to identify hazards, assess risks and recommend proportionate controls. Ability to build rapport, provide clear guidance and direction, and influence and constructively challenge at all levels. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer with over 17 years' industry experience, specialising in permanent recruitment and temporary workers. By applying, you consent to Noble Recruiting Limited processing your personal data. Further information is available in the Privacy Policy on the Noble Recruiting website. Application Status: Due to the high volume of applications, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Aug 20, 2026
Contractor
Noble Recruiting is delighted to advertise the role of Compliance and Monitoring Officer on behalf of a local authority. Due to the nature of the role, the successful candidate will be required to work on-site, 5 days per week . The Opportunity To support the Operations Manager in ensuring compliance with all relevant Health & Safety legislation, regulations, Council policies, procedures and industry best practice across Operational Services. The role will involve: Carrying out compliance monitoring, workplace inspections, audits and on-the-job assessments to ensure employees, contractors and services operate safely and meet statutory and Council requirements. Identifying non-compliance and improvement opportunities and providing practical advice and recommendations. Developing and delivering health and safety training, inductions, refresher training, toolbox talks and competency assessments. Investigating accidents, incidents, near misses, complaints and procedural breaches, identifying root causes and corrective actions. Providing assurance that operations meet requirements of the HSE, DVSA, Environment Agency and other relevant statutory bodies. Role Accountabilities Compliance and Monitoring Conduct planned and unannounced audits, inspections and site visits across Waste, Street Cleansing, Horts and associated Operational Services. Monitor compliance with legislation, risk assessments, safe systems of work and Council procedures, including route safety assessments and observations. Monitor PPE compliance and take appropriate action where standards are not met. Ensure vehicle, equipment and workplace safety inspections are completed and recorded, maintaining accurate records of inspections, audits, assessments, observations and corrective actions. Monitor operator licence requirements, driver safety procedures and fleet-related health and safety standards where applicable. Support managers with risk assessments, method statements and safe systems of work. Training and Development Deliver health and safety training, inductions, refresher training and toolbox talks, conduct competency assessments and maintain training records. Identify training needs through audits, observations, reviews and investigations. Develop training programmes with managers addressing legislative requirements and operational risks. Promote health and safety responsibilities, safe working practices and behavioural safety, helping managers develop competent, compliant and safety-conscious teams. Investigations and Assurance Investigate accidents, incidents, near misses, damage claims and safety concerns and produce reports identifying contributory factors and recommendations. Monitor corrective and preventative actions with relevant managers. Support disciplinary, capability and performance processes relating to health and safety compliance where required. Prepare reports and performance information for management, committees and regulatory inspections. Assist with enquiries from enforcing authorities, insurers and external auditors. Continuous Improvement Analyse compliance trends, audit findings and incident data to identify risks and improvement opportunities. Recommend changes to procedures, equipment, training and working practices to improve safety and efficiency. Support the development, implementation and review of policies, procedures and compliance frameworks, benchmark against industry standards and best practice, and promote personal responsibility, accountability and continuous improvement. Operational Support Provide health and safety advice to managers, supervisors and employees. Maintain effective relationships with trade unions, contractors, external bodies and regulatory agencies. Support departmental and corporate projects requiring compliance expertise. Participate in emergency response arrangements and support operational incidents. Attend meetings, inspections and site visits outside normal working hours where operational needs require. The Experience You Will Bring Experience in local government, waste management, street cleansing, transport or operational services, including health and safety inspections, audits and compliance monitoring, workplace training and competency assessments, accident and incident investigations, and producing detailed reports and recommendations. You will have: Working knowledge and excellent understanding of Health and Safety legislation, regulations, guidance and best practice. Strong auditing, inspection and compliance monitoring skills. Ability to identify hazards, assess risks and recommend proportionate controls. Ability to build rapport, provide clear guidance and direction, and influence and constructively challenge at all levels. Important Notice Noble Recruiting Limited, based in Billericay, Essex, is an Equal Opportunities Employer with over 17 years' industry experience, specialising in permanent recruitment and temporary workers. By applying, you consent to Noble Recruiting Limited processing your personal data. Further information is available in the Privacy Policy on the Noble Recruiting website. Application Status: Due to the high volume of applications, if you do not hear from us within 14 days , your application has unfortunately not been successful on this occasion.
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote and upsell relevant products and services. Process customer documentation accurately and in line with company procedures and legal requirements. Manage customer enquiries, quotes, bookings and administration efficiently within agreed timescales. Deliver excellent customer service while achieving agreed KPIs and performance targets. Resolve customer queries and issues promptly and professionally. Build strong working relationships with colleagues and other departments to ensure moves run smoothly. Participate in team meetings, briefings and training, sharing ideas and best practice. Carry out any other duties appropriate to the role. Key Performance Areas Manage incoming calls and customer enquiries professionally and promptly. Maintain accurate and up-to-date customer records within the CRM system. Maximise enquiry to quote and booking through effective sales and customer service. Follow the three-call process to maximise sales opportunities and deliver excellent customer service. Process customer payments accurately in line with company procedures. Resolve customer queries and complaints efficiently. Deliver exceptional customer service that encourages positive feedback, online reviews and recommendations. Follow company policies, procedures and compliance standards to ensure a consistent, high-quality customer experience. Skills, Knowledge & Experience Excellent communication and listening skills, with the ability to build rapport with customers and colleagues. Strong customer focus with a passion for delivering outstanding service. Positive, enthusiastic and self-motivated with a proactive, can-do attitude. Strong organisational and time management skills, with the ability to prioritise workloads. Flexible and adaptable, responding positively to changing priorities. Calm and professional when working under pressure in a fast-paced environment. Results-driven with a commitment to delivering work to a high standard. A team player who enjoys collaborating and sharing best practice. Motivated to achieve personal and team objectives. Competent IT skills, including Microsoft Office applications such as Word, Excel and Outlook. If you are a motivated individual with a passion for logistics and relocation services, we would love to hear from you. 'Apply' now to join our dynamic team. Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Job Types: Full-time, Permanent Work Location: In person
Aug 20, 2026
Full time
Pickfords is an iconic British brand, moving excellence is our passion and we have been relocating families and businesses locally and across the world for over 350 years. We are seeking a dedicated and enthusiastic individual to join our Move Manager Team, with a passion for customer service and a desire to exceed our clients expectations. Job Purpose As a Move Manager, you will be the customer's main point of contact throughout their move, delivering excellent customer service and ensuring every move is managed smoothly from enquiry to completion. Working closely with colleagues across the business, you will coordinate each move, maintain accurate records, identify sales opportunities and provide a seamless, stress-free experience for every customer. Key Responsibilities Be the customer's dedicated point of contact throughout their moving journey. Understand customer needs and deliver an outstanding customer experience. Identify opportunities to promote and upsell relevant products and services. Process customer documentation accurately and in line with company procedures and legal requirements. Manage customer enquiries, quotes, bookings and administration efficiently within agreed timescales. Deliver excellent customer service while achieving agreed KPIs and performance targets. Resolve customer queries and issues promptly and professionally. Build strong working relationships with colleagues and other departments to ensure moves run smoothly. Participate in team meetings, briefings and training, sharing ideas and best practice. Carry out any other duties appropriate to the role. Key Performance Areas Manage incoming calls and customer enquiries professionally and promptly. Maintain accurate and up-to-date customer records within the CRM system. Maximise enquiry to quote and booking through effective sales and customer service. Follow the three-call process to maximise sales opportunities and deliver excellent customer service. Process customer payments accurately in line with company procedures. Resolve customer queries and complaints efficiently. Deliver exceptional customer service that encourages positive feedback, online reviews and recommendations. Follow company policies, procedures and compliance standards to ensure a consistent, high-quality customer experience. Skills, Knowledge & Experience Excellent communication and listening skills, with the ability to build rapport with customers and colleagues. Strong customer focus with a passion for delivering outstanding service. Positive, enthusiastic and self-motivated with a proactive, can-do attitude. Strong organisational and time management skills, with the ability to prioritise workloads. Flexible and adaptable, responding positively to changing priorities. Calm and professional when working under pressure in a fast-paced environment. Results-driven with a commitment to delivering work to a high standard. A team player who enjoys collaborating and sharing best practice. Motivated to achieve personal and team objectives. Competent IT skills, including Microsoft Office applications such as Word, Excel and Outlook. If you are a motivated individual with a passion for logistics and relocation services, we would love to hear from you. 'Apply' now to join our dynamic team. Candidates will only be contacted if they are invited for an interview. You must be eligible to work in the UK. We are committed to equal opportunities for all, irrespective of race, colour, religion, nationality, gender, sexuality, disability, marital status or age. Job Types: Full-time, Permanent Work Location: In person
University Access Officer We are looking for a University Access Officer based in Northamptonshire. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised. Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society. Position: University Access Officer Location: Northamptonshire/Hybrid Contract: Permanent Salary: £26,227.50 per annum Hours: Full-time Close Date: Midday 28th August 2026 Interviews: Online from 3rd September 2026 Start date: ASAP after interviews About the Role This vacancy is for a University Access Officer to work in 4 schools within the Brooke Weston Trust: Brook Weston Academy, Corby Technical School, Corby Business Academy and Kettering Science Academy. Monday-Thursday is spent in schools, with Fridays and school holidays as remote working. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised. Role responsibilities include: Work directly with students, mentoring in an impactful, professional and safe manner. Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative of charity. Assess student progress towards being able to make successful university applications. Upload information onto the Salesforce database in a timely manner (training is provided). Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes. Present at termly school meetings with Senior Management to report on the programmes progress. Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). (As this job is based in four schools each week and regular travel is required, a full UK driver's license is advantageous) About You You will also have: Demonstrable skills in mentoring groups of students and 1:1. Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately. Able to communicate and influence impactfully at all levels. Resilient and adaptable. Able to work towards and meet deadlines with a problem-solving mindset. Able to effectively time manage and actively prioritise. Able to work independently, in busy school environments, with an ownership mindset. Skilled in building and maintaining excellent relationships with young people and school staff/leaders Good sense of attention to detail Can demonstrate an ability to take action to keep young people safe and raise concerns. Training and Development You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer tea . There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully. About the Organisation Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days PerkBox Employee Assistance Programme, a 24-hour helpline for staff. Online Medical assistance Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable. Cyclescheme loans. 2 paid Volunteering Days and 1 paid Wellbeing Day Employer's pensions contributions (3%). Learning and Development opportunities. The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 20, 2026
Full time
University Access Officer We are looking for a University Access Officer based in Northamptonshire. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of our programmes is optimised. Join an education charity that believes that every young person can make the most of education, unlocking their potential and creating a fairer society. Position: University Access Officer Location: Northamptonshire/Hybrid Contract: Permanent Salary: £26,227.50 per annum Hours: Full-time Close Date: Midday 28th August 2026 Interviews: Online from 3rd September 2026 Start date: ASAP after interviews About the Role This vacancy is for a University Access Officer to work in 4 schools within the Brooke Weston Trust: Brook Weston Academy, Corby Technical School, Corby Business Academy and Kettering Science Academy. Monday-Thursday is spent in schools, with Fridays and school holidays as remote working. The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised. Role responsibilities include: Work directly with students, mentoring in an impactful, professional and safe manner. Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative of charity. Assess student progress towards being able to make successful university applications. Upload information onto the Salesforce database in a timely manner (training is provided). Work proactively with school staff to ensure their cooperation and timely completion of activities, enabling effective communication to contribute to the smooth running of the programmes. Present at termly school meetings with Senior Management to report on the programmes progress. Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). (As this job is based in four schools each week and regular travel is required, a full UK driver's license is advantageous) About You You will also have: Demonstrable skills in mentoring groups of students and 1:1. Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately. Able to communicate and influence impactfully at all levels. Resilient and adaptable. Able to work towards and meet deadlines with a problem-solving mindset. Able to effectively time manage and actively prioritise. Able to work independently, in busy school environments, with an ownership mindset. Skilled in building and maintaining excellent relationships with young people and school staff/leaders Good sense of attention to detail Can demonstrate an ability to take action to keep young people safe and raise concerns. Training and Development You will be provided with regular training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer tea . There are opportunities for progression, including several additional responsibility roles which are available for University Access Officers to apply for once they have completed their probationary period successfully. About the Organisation Join an organisations that believes that every young person should have the opportunity to fulfil their potential and make the most of their education. The team are passionate about reducing the educational barriers students face, helping them to pursue a career in their chosen field and follow their dreams. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days PerkBox Employee Assistance Programme, a 24-hour helpline for staff. Online Medical assistance Interest-free travelcard loans and travel-allowance for expenses over £10 per day, where applicable. Cyclescheme loans. 2 paid Volunteering Days and 1 paid Wellbeing Day Employer's pensions contributions (3%). Learning and Development opportunities. The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Teaching Assistant, Schools Officer, Mentor, Pupil Mentor, School Mentor, Teacher Support, University Office, Access Officer, School Access Officer, University Access Officer, Education Access Officer, Higher Education Access Officer. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
BRELLIS RECRUITMENT LIMITED
Solihull, West Midlands
Motor Trade Sales Administrator (Dealer / Showroom Background) Solihull (B90) Full time, Monday to Friday, 37.5 hours Competitive salary + superb benefits This role is suited to candidates currently working as a Sales Administrator, Service Advisor, Sales Support Administrator or Sales Coordinator within a car dealership, showroom or motor trade environment . You'll already be comfortable with dealer management systems, vehicle order processing, taxation and finance paperwork, and the pace of a busy automotive sales operation, all of which will help you pick this role up quickly. We're recruiting on behalf of a well established, highly reputable business within the automotive sector, based in Solihull. It's a genuinely lovely place to work, the offices are among the best we've seen, complete with an on-site gym, and the benefits package is fabulous. The role sits at the heart of the sales operation, supporting performance across a range of trade and business channels. You'll work closely with senior members of the sales team, keeping the wheels turning behind the scenes so they can do what they do best. What you'll be doing: Managing the dealer bonus claim process, ensuring accuracy, compliance and timely submission Handling vehicle taxation administration Acting as the main point of contact for partner organisations and supporting programme delivery Managing and analysing sales leads through the lead management system, ensuring effective follow-up and reporting Collating, validating and submitting weekly dealer sales forecasts from the regional team Administering training content and user activity on the company's training portal Providing ad-hoc sales administration support to senior managers across the business, including vehicle orders, logistics and taxation What we're looking for: Current or recent experience as a Sales Administrator, Service Advisor, Sales Support Administrator, Sales Coordinator or Vehicle Administrator within a dealership, showroom or motor trade business Familiarity with dealer management or CRM systems (such as Kerridge, ADP, Pinewood, Keyloop or similar) and vehicle order, invoicing or registration processes Highly organised, with the ability to juggle multiple workstreams efficiently Strong accuracy and attention to detail across data, reporting and bonus claims A confident communicator, comfortable liaising with internal teams, dealers, customers and partner organisations Analytical, able to interpret data, spot trends and support commercial decision-making A collaborative team player who can also work independently and use initiative, knowing when to escalate A positive, professional attitude and a genuine willingness to learn and develop This is a great opportunity for someone with genuine motor trade admin experience to move away from the dealership floor into a varied, office based role, in a workplace that really does stand out. INDH
Aug 20, 2026
Full time
Motor Trade Sales Administrator (Dealer / Showroom Background) Solihull (B90) Full time, Monday to Friday, 37.5 hours Competitive salary + superb benefits This role is suited to candidates currently working as a Sales Administrator, Service Advisor, Sales Support Administrator or Sales Coordinator within a car dealership, showroom or motor trade environment . You'll already be comfortable with dealer management systems, vehicle order processing, taxation and finance paperwork, and the pace of a busy automotive sales operation, all of which will help you pick this role up quickly. We're recruiting on behalf of a well established, highly reputable business within the automotive sector, based in Solihull. It's a genuinely lovely place to work, the offices are among the best we've seen, complete with an on-site gym, and the benefits package is fabulous. The role sits at the heart of the sales operation, supporting performance across a range of trade and business channels. You'll work closely with senior members of the sales team, keeping the wheels turning behind the scenes so they can do what they do best. What you'll be doing: Managing the dealer bonus claim process, ensuring accuracy, compliance and timely submission Handling vehicle taxation administration Acting as the main point of contact for partner organisations and supporting programme delivery Managing and analysing sales leads through the lead management system, ensuring effective follow-up and reporting Collating, validating and submitting weekly dealer sales forecasts from the regional team Administering training content and user activity on the company's training portal Providing ad-hoc sales administration support to senior managers across the business, including vehicle orders, logistics and taxation What we're looking for: Current or recent experience as a Sales Administrator, Service Advisor, Sales Support Administrator, Sales Coordinator or Vehicle Administrator within a dealership, showroom or motor trade business Familiarity with dealer management or CRM systems (such as Kerridge, ADP, Pinewood, Keyloop or similar) and vehicle order, invoicing or registration processes Highly organised, with the ability to juggle multiple workstreams efficiently Strong accuracy and attention to detail across data, reporting and bonus claims A confident communicator, comfortable liaising with internal teams, dealers, customers and partner organisations Analytical, able to interpret data, spot trends and support commercial decision-making A collaborative team player who can also work independently and use initiative, knowing when to escalate A positive, professional attitude and a genuine willingness to learn and develop This is a great opportunity for someone with genuine motor trade admin experience to move away from the dealership floor into a varied, office based role, in a workplace that really does stand out. INDH
Data & Insights Manager Location: Office Based Job Type: Full-Time Salary: to About Trade Mastermind Trade Mastermind is a leading UK business growth and development organisation dedicated to helping ambitious business owners build more profitable, scalable and sustainable businesses. While we have a strong heritage and established reputation within the trades sector, our coaching, mentoring, events, training and business growth programmes support entrepreneurs and business owners across all industries and sectors. We help ambitious business owners improve their strategy, sales, marketing, leadership, operations and overall business performance. As Trade Mastermind continues to grow, so does the volume and importance of our data. We are looking for an experienced Data & Insights Manager to take ownership of the quality, structure, governance and effective use of data across the organisation. This is an opportunity to play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows between our systems. This role requires someone who is comfortable working both strategically and hands-on. One day you may be analysing business performance and developing dashboards for senior leadership, while another may involve investigating CRM data quality, improving an integration or working with a department to establish better data capture processes. We are looking for someone who enjoys bringing structure to complexity, solving problems and transforming data into meaningful business value. What You'll Be Responsible For You will take ownership of data management and governance across our key business systems, ensuring information is accurate, consistent and maintained to a high standard. A major focus of the role will be improving data quality. You will regularly review and audit our databases to identify duplicate, incomplete or inaccurate records and establish processes to prevent these issues from recurring. Where possible, you will introduce automation and controls to reduce manual intervention and improve reliability. You will develop and maintain dashboards, reports and performance metrics that give teams and senior leaders clear visibility of business performance. Working with stakeholders across the organisation, you will help define meaningful KPIs and ensure decisions are supported by reliable information. You will also be responsible for improving how data moves between our systems. This will include supporting CRM administration and optimisation, reviewing integrations, identifying opportunities for automation and contributing to system implementations, migrations and upgrades. Working closely with our Marketing and Sales teams, you will help improve lead management, segmentation, attribution and customer journey reporting. You will ensure that information generated through marketing campaigns, events, sales activity and customer interactions is captured accurately and can be used to improve acquisition, conversion, retention and customer experience. As our data capabilities develop, you will also help establish clear governance standards, documentation and best practices for how information is captured, stored, maintained and used throughout the organisation. About You You are likely to have previous experience as a Data Manager, Data Operations Manager, CRM Manager, Data Analyst, Business Intelligence Manager or in a similar data-focused position. You will have a strong understanding of data management and data quality principles, with experience working with large or complex datasets. You should be confident identifying problems within data, understanding why they are happening and implementing practical solutions. Strong analytical and problem-solving skills are essential, alongside advanced Microsoft Excel capabilities and experience producing reports, dashboards and performance metrics. You will need excellent attention to detail and a structured, process-driven approach. Just as importantly, you will be comfortable communicating with people across different areas and levels of a business, translating complex data into clear insights and practical recommendations. Experience with CRM platforms such as HubSpot, Salesforce or similar would be highly advantageous. Knowledge of SQL, Power BI, Looker Studio or Tableau would also be beneficial, as would experience working with system integrations, APIs and automation platforms. An understanding of UK GDPR, data protection and data governance requirements is desirable, particularly if you have previously helped establish or improve data governance processes. Experience within a fast-paced, entrepreneurial or high-growth business environment would be an advantage. What Success Looks Like Your work will create a trusted and reliable source of data across Trade Mastermind, giving teams greater confidence in the information they use every day. You will improve the accuracy, consistency and accessibility of our data while reducing duplication, inefficiencies and unnecessary manual processes. Senior leaders and departmental teams will have clearer visibility of performance through better dashboards, reporting and business intelligence. You will help connect information across Marketing, Sales, Customer Success, Finance and Operations, enabling us to better understand the complete customer journey and make smarter commercial decisions. Ultimately, you will help create a more data-driven culture where accurate information and meaningful insights are used to improve performance, customer experience and business growth. Why Join Trade Mastermind? Trade Mastermind is an ambitious and growing organisation where you will have the opportunity to make a genuine impact on how the business operates and makes decisions. This is not a role where you will simply maintain existing reports and databases. You will have the opportunity to shape our approach to data, improve systems and processes, introduce new ideas and build capabilities that will support the next stage of our growth. You will work alongside ambitious, entrepreneurial and high-performing teams while gaining exposure to multiple areas of the organisation. We offer opportunities for professional development and career progression, alongside a collaborative working environment where initiative, expertise and new ideas are valued. Most importantly, your work will contribute to our mission of helping ambitious business owners within the trades and across all other sectors build stronger, more profitable and sustainable businesses. If you are passionate about data quality, business intelligence and process improvement and want to help a growing organisation make smarter decisions through better use of data, we would love to hear from you.
Aug 20, 2026
Full time
Data & Insights Manager Location: Office Based Job Type: Full-Time Salary: to About Trade Mastermind Trade Mastermind is a leading UK business growth and development organisation dedicated to helping ambitious business owners build more profitable, scalable and sustainable businesses. While we have a strong heritage and established reputation within the trades sector, our coaching, mentoring, events, training and business growth programmes support entrepreneurs and business owners across all industries and sectors. We help ambitious business owners improve their strategy, sales, marketing, leadership, operations and overall business performance. As Trade Mastermind continues to grow, so does the volume and importance of our data. We are looking for an experienced Data & Insights Manager to take ownership of the quality, structure, governance and effective use of data across the organisation. This is an opportunity to play an important role in developing our data capabilities and ensuring that accurate, reliable and actionable information supports business growth, operational excellence and exceptional customer experiences. The Role As our Data & Insights Manager, you will take ownership of how data is collected, structured, maintained, governed and utilised across Trade Mastermind. Working closely with Marketing, Sales, Customer Success, Finance and Operations, you will ensure that business-critical information is accurate, consistent, accessible and actionable. You will be responsible for improving data quality, developing robust processes, strengthening reporting capabilities and identifying opportunities to automate and optimise the way information flows between our systems. This role requires someone who is comfortable working both strategically and hands-on. One day you may be analysing business performance and developing dashboards for senior leadership, while another may involve investigating CRM data quality, improving an integration or working with a department to establish better data capture processes. We are looking for someone who enjoys bringing structure to complexity, solving problems and transforming data into meaningful business value. What You'll Be Responsible For You will take ownership of data management and governance across our key business systems, ensuring information is accurate, consistent and maintained to a high standard. A major focus of the role will be improving data quality. You will regularly review and audit our databases to identify duplicate, incomplete or inaccurate records and establish processes to prevent these issues from recurring. Where possible, you will introduce automation and controls to reduce manual intervention and improve reliability. You will develop and maintain dashboards, reports and performance metrics that give teams and senior leaders clear visibility of business performance. Working with stakeholders across the organisation, you will help define meaningful KPIs and ensure decisions are supported by reliable information. You will also be responsible for improving how data moves between our systems. This will include supporting CRM administration and optimisation, reviewing integrations, identifying opportunities for automation and contributing to system implementations, migrations and upgrades. Working closely with our Marketing and Sales teams, you will help improve lead management, segmentation, attribution and customer journey reporting. You will ensure that information generated through marketing campaigns, events, sales activity and customer interactions is captured accurately and can be used to improve acquisition, conversion, retention and customer experience. As our data capabilities develop, you will also help establish clear governance standards, documentation and best practices for how information is captured, stored, maintained and used throughout the organisation. About You You are likely to have previous experience as a Data Manager, Data Operations Manager, CRM Manager, Data Analyst, Business Intelligence Manager or in a similar data-focused position. You will have a strong understanding of data management and data quality principles, with experience working with large or complex datasets. You should be confident identifying problems within data, understanding why they are happening and implementing practical solutions. Strong analytical and problem-solving skills are essential, alongside advanced Microsoft Excel capabilities and experience producing reports, dashboards and performance metrics. You will need excellent attention to detail and a structured, process-driven approach. Just as importantly, you will be comfortable communicating with people across different areas and levels of a business, translating complex data into clear insights and practical recommendations. Experience with CRM platforms such as HubSpot, Salesforce or similar would be highly advantageous. Knowledge of SQL, Power BI, Looker Studio or Tableau would also be beneficial, as would experience working with system integrations, APIs and automation platforms. An understanding of UK GDPR, data protection and data governance requirements is desirable, particularly if you have previously helped establish or improve data governance processes. Experience within a fast-paced, entrepreneurial or high-growth business environment would be an advantage. What Success Looks Like Your work will create a trusted and reliable source of data across Trade Mastermind, giving teams greater confidence in the information they use every day. You will improve the accuracy, consistency and accessibility of our data while reducing duplication, inefficiencies and unnecessary manual processes. Senior leaders and departmental teams will have clearer visibility of performance through better dashboards, reporting and business intelligence. You will help connect information across Marketing, Sales, Customer Success, Finance and Operations, enabling us to better understand the complete customer journey and make smarter commercial decisions. Ultimately, you will help create a more data-driven culture where accurate information and meaningful insights are used to improve performance, customer experience and business growth. Why Join Trade Mastermind? Trade Mastermind is an ambitious and growing organisation where you will have the opportunity to make a genuine impact on how the business operates and makes decisions. This is not a role where you will simply maintain existing reports and databases. You will have the opportunity to shape our approach to data, improve systems and processes, introduce new ideas and build capabilities that will support the next stage of our growth. You will work alongside ambitious, entrepreneurial and high-performing teams while gaining exposure to multiple areas of the organisation. We offer opportunities for professional development and career progression, alongside a collaborative working environment where initiative, expertise and new ideas are valued. Most importantly, your work will contribute to our mission of helping ambitious business owners within the trades and across all other sectors build stronger, more profitable and sustainable businesses. If you are passionate about data quality, business intelligence and process improvement and want to help a growing organisation make smarter decisions through better use of data, we would love to hear from you.
As the Office Coordinator , you will work closely with all departments across the business, ensuring the company is represented in a professional, efficient, and welcoming manner, both internally and externally. You will play a key role in supporting the Senior Management Team with the smooth day-to-day running of the business and helping to achieve operational objectives. Location: Stanwell Moor Hours: Monday to Friday, 9:00am-5:00pm (40 hours per week) Salary: 28,500 per annum As the first point of contact for clients, customers, contractors, and visitors, you will provide a warm, friendly, and professional welcome, creating a positive first impression of the company. Working closely with the Maintenance Department , you will be responsible for coordinating and preparing daily work schedules , ensuring all worksheets are created and issued in advance of the next working day. You will prioritise tasks based on urgency, operational requirements, and customer needs, helping to maximise efficiency and service delivery. In addition, you will compile, maintain, and analyse operational data , producing accurate reports and performance information to support the monthly reporting requirements of the HSQE Manager . You will ensure records are kept up to date and contribute to the continuous improvement of administrative processes across the business. Key Duties of Office Coordinator: Responding to general emails and postal correspondence with customers and suppliers; ensuring files and archives are accurate, accessible, and auditable Managing and reconciling the company ordering system, including stock inventory and replenishment Supporting the HSEQ & HR Managers with training administration, accident and incident reporting, return-to-work interviews, and personal filing/correspondence Supporting the Maintenance Manager with maintenance sheets (production, completion/sign-off, recording and filing) to meet contractual obligations Working with the General Manager (GM) to produce required contractual reports Supporting strong customer relationships through accurate documentation and operational knowledge Keeping the GM informed of office-based functions, processes, concerns, and requirements at all times Taking the lead on office-based functions where required, ensuring outputs are delivered on time , in the correct format , and to the required standard Experience Similar or transferable experience in an office-based role or customer service environment (sector background not essential) Up-to-date, practical knowledge of office management , including its application and impact Qualifications & Education for desired Office Coordinator: GCSEs (minimum), including English Language/Literature and Maths Proficient in Microsoft Office, particularly Excel, Word, and Outlook Experience using job management, scheduling, or maintenance management software (desirable) Good understanding of data management and report preparation Preferred Skills Previous experience in an office coordination or administration role Experience scheduling work and coordinating operational teams Ability to prioritise a high-volume workload and work well under pressure Excellent organisational and time management skills Strong communication and interpersonal skills High accuracy and attention to detail Ability to maintain confidentiality and exercise discretion Confident producing reports and analysing data Customer-focused with a professional and approachable manner Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Aug 20, 2026
Full time
As the Office Coordinator , you will work closely with all departments across the business, ensuring the company is represented in a professional, efficient, and welcoming manner, both internally and externally. You will play a key role in supporting the Senior Management Team with the smooth day-to-day running of the business and helping to achieve operational objectives. Location: Stanwell Moor Hours: Monday to Friday, 9:00am-5:00pm (40 hours per week) Salary: 28,500 per annum As the first point of contact for clients, customers, contractors, and visitors, you will provide a warm, friendly, and professional welcome, creating a positive first impression of the company. Working closely with the Maintenance Department , you will be responsible for coordinating and preparing daily work schedules , ensuring all worksheets are created and issued in advance of the next working day. You will prioritise tasks based on urgency, operational requirements, and customer needs, helping to maximise efficiency and service delivery. In addition, you will compile, maintain, and analyse operational data , producing accurate reports and performance information to support the monthly reporting requirements of the HSQE Manager . You will ensure records are kept up to date and contribute to the continuous improvement of administrative processes across the business. Key Duties of Office Coordinator: Responding to general emails and postal correspondence with customers and suppliers; ensuring files and archives are accurate, accessible, and auditable Managing and reconciling the company ordering system, including stock inventory and replenishment Supporting the HSEQ & HR Managers with training administration, accident and incident reporting, return-to-work interviews, and personal filing/correspondence Supporting the Maintenance Manager with maintenance sheets (production, completion/sign-off, recording and filing) to meet contractual obligations Working with the General Manager (GM) to produce required contractual reports Supporting strong customer relationships through accurate documentation and operational knowledge Keeping the GM informed of office-based functions, processes, concerns, and requirements at all times Taking the lead on office-based functions where required, ensuring outputs are delivered on time , in the correct format , and to the required standard Experience Similar or transferable experience in an office-based role or customer service environment (sector background not essential) Up-to-date, practical knowledge of office management , including its application and impact Qualifications & Education for desired Office Coordinator: GCSEs (minimum), including English Language/Literature and Maths Proficient in Microsoft Office, particularly Excel, Word, and Outlook Experience using job management, scheduling, or maintenance management software (desirable) Good understanding of data management and report preparation Preferred Skills Previous experience in an office coordination or administration role Experience scheduling work and coordinating operational teams Ability to prioritise a high-volume workload and work well under pressure Excellent organisational and time management skills Strong communication and interpersonal skills High accuracy and attention to detail Ability to maintain confidentiality and exercise discretion Confident producing reports and analysing data Customer-focused with a professional and approachable manner Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
IAM Technology Analyst Location: Manchester Role Type: Permanent Work Setup: Hybrid - 3 days in the office (Tuesday to Thursday) Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do Support the design, implementation and ongoing enhancement of Identity and Access Management and Privileged Access Management controls across privileged accounts, service accounts, administrative access paths, enterprise platforms and critical applications. Work closely with security, infrastructure, application and IAM/PAM teams to ensure solutions meet security standards, business requirements and strategic objectives. Assist with the onboarding of applications, accounts and platforms into the IAM and PAM environment, ensuring secure, compliant access controls are established. Troubleshoot and resolve complex IAM/PAM issues across multiple technologies and environments, including privileged access failures, vaulting, password rotation, session management and temporary access processes. Conduct access and privileged access risk assessments, identifying security risks, control gaps and practical remediation actions. Develop and maintain technical documentation, standards and procedures to support operational governance, audit readiness and control monitoring. Contribute to automation, root-cause analysis, continuous improvement and broader cybersecurity or transformation initiatives to strengthen service stability, control effectiveness and security posture. What You Bring Experience in Information Security, Identity and Access Management, Privileged Access Management, Network Administration or a closely related IT discipline. Strong understanding of identity life cycle management, authentication, authorisation, access controls, least privilege, privileged account life cycle management and secure administration practices. Experience supporting enterprise technology platforms and resolving complex technical issues, particularly those involving privileged access, administrative accounts, access controls or security tooling. Strong analytical and problem-solving skills, with the ability to assess access and privileged access risks and recommend practical solutions. Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams, including security, infrastructure, application, audit and business stakeholders. Degree-qualified in Information Technology, Computer Science, Cybersecurity or a related subject, or equivalent relevant experience. Preferred experience with IAM and PAM tools, along with AWS Secrets Manager, SSO, MFA, Active Directory, LDAP, automation, Scripting and workflow tools. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Aug 20, 2026
Full time
IAM Technology Analyst Location: Manchester Role Type: Permanent Work Setup: Hybrid - 3 days in the office (Tuesday to Thursday) Who We Are Vanguard is one of the world's leading investment firms, dedicated to helping clients achieve lasting financial success. Established in 1975, its unique ownership structure-where funds own the company and investors own the funds-ensures all efforts are focused on client outcomes. Known for integrity, innovation, and low-cost investing, fosters an inclusive and collaborative culture that empowers employees to make a meaningful impact globally. What You'll Do Support the design, implementation and ongoing enhancement of Identity and Access Management and Privileged Access Management controls across privileged accounts, service accounts, administrative access paths, enterprise platforms and critical applications. Work closely with security, infrastructure, application and IAM/PAM teams to ensure solutions meet security standards, business requirements and strategic objectives. Assist with the onboarding of applications, accounts and platforms into the IAM and PAM environment, ensuring secure, compliant access controls are established. Troubleshoot and resolve complex IAM/PAM issues across multiple technologies and environments, including privileged access failures, vaulting, password rotation, session management and temporary access processes. Conduct access and privileged access risk assessments, identifying security risks, control gaps and practical remediation actions. Develop and maintain technical documentation, standards and procedures to support operational governance, audit readiness and control monitoring. Contribute to automation, root-cause analysis, continuous improvement and broader cybersecurity or transformation initiatives to strengthen service stability, control effectiveness and security posture. What You Bring Experience in Information Security, Identity and Access Management, Privileged Access Management, Network Administration or a closely related IT discipline. Strong understanding of identity life cycle management, authentication, authorisation, access controls, least privilege, privileged account life cycle management and secure administration practices. Experience supporting enterprise technology platforms and resolving complex technical issues, particularly those involving privileged access, administrative accounts, access controls or security tooling. Strong analytical and problem-solving skills, with the ability to assess access and privileged access risks and recommend practical solutions. Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams, including security, infrastructure, application, audit and business stakeholders. Degree-qualified in Information Technology, Computer Science, Cybersecurity or a related subject, or equivalent relevant experience. Preferred experience with IAM and PAM tools, along with AWS Secrets Manager, SSO, MFA, Active Directory, LDAP, automation, Scripting and workflow tools. What's Next If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more. We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at (see below) to discuss how we can support you. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Aug 20, 2026
Full time
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!