Conveyancing Paralegal Elephant & Castle, London 33,000 - 41,000 depending on experience + discretionary bonus other bens Our client is looking to secure the services of a new Conveyancing Paralegal. Reporting into the Director of Governance the Conveyancing Paralegal is vital in navigating the complexities of shared ownership property deals. The role will be responsible for all conveyancing aspects including legal documentation, customer communication, and property searches. They will coordinate with the Sparrow team, to ensure smooth transactions and compliance within the relevant regulations. As the Conveyancing Paralegal you will also be Overview: Working with limited supervision, dealing with shared ownership resales, staircasing, and re-mortgages, from start to finish from receiving instructions through to post-completion formalities. Legal documentation: Handling administrative duties including analysing and inputting data, organising and maintaining documents, dealing with all post completion formalities, maintaining a resale and staircasing tracker and recording and regularly updating on finances on each completed transaction. Customer liaison: Point of contact for customers, providing updates and answering all queries. Conducting all investigating and dealing with any customer complaints. Property Searches: Conducting property searches to check for any legal issues or restrictions. Coordination: Coordinate with other professionals involved in the transaction i.e. the Sparrow leadership and team, solicitors, mortgage brokers, etc. Compliance: Ensuring all transactions comply with relevant laws and regulations. General: Assisting with ad hoc title and lease enquiries, as and when required. Conducting legal research. Drafting correspondence and documents as required. Skills & experience required of the Conveyancing Paralegal role: A bachelor's degree in law or equivalent (e.g. Council for Licenced Conveyancers (CLC Previous conveyancing experience, particularly in shared ownership transactions required Experience liaising with customers and managing their experience desirable Knowledge of shared ownership sales desirable Knowledge of Property Law, conveyancing procedures and shared Ownership regulations Familiarity with legal terminology and procedures Clear and effective communication skills in both oral and written English Ability to organise and prioritise own workload Ability to work both independently and as part of a team Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Aug 21, 2026
Full time
Conveyancing Paralegal Elephant & Castle, London 33,000 - 41,000 depending on experience + discretionary bonus other bens Our client is looking to secure the services of a new Conveyancing Paralegal. Reporting into the Director of Governance the Conveyancing Paralegal is vital in navigating the complexities of shared ownership property deals. The role will be responsible for all conveyancing aspects including legal documentation, customer communication, and property searches. They will coordinate with the Sparrow team, to ensure smooth transactions and compliance within the relevant regulations. As the Conveyancing Paralegal you will also be Overview: Working with limited supervision, dealing with shared ownership resales, staircasing, and re-mortgages, from start to finish from receiving instructions through to post-completion formalities. Legal documentation: Handling administrative duties including analysing and inputting data, organising and maintaining documents, dealing with all post completion formalities, maintaining a resale and staircasing tracker and recording and regularly updating on finances on each completed transaction. Customer liaison: Point of contact for customers, providing updates and answering all queries. Conducting all investigating and dealing with any customer complaints. Property Searches: Conducting property searches to check for any legal issues or restrictions. Coordination: Coordinate with other professionals involved in the transaction i.e. the Sparrow leadership and team, solicitors, mortgage brokers, etc. Compliance: Ensuring all transactions comply with relevant laws and regulations. General: Assisting with ad hoc title and lease enquiries, as and when required. Conducting legal research. Drafting correspondence and documents as required. Skills & experience required of the Conveyancing Paralegal role: A bachelor's degree in law or equivalent (e.g. Council for Licenced Conveyancers (CLC Previous conveyancing experience, particularly in shared ownership transactions required Experience liaising with customers and managing their experience desirable Knowledge of shared ownership sales desirable Knowledge of Property Law, conveyancing procedures and shared Ownership regulations Familiarity with legal terminology and procedures Clear and effective communication skills in both oral and written English Ability to organise and prioritise own workload Ability to work both independently and as part of a team Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
IT Desktop Support 30-35 p/h Rugby 6 months 37 hours per week Role Summary In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting and problem-solving processes Focal point for customer interaction and support for all local IT issues including client, mobility, wireless, AV, conference room, Telepresence and physical connectivity Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. Partner with Digital Workplace Solutions Team on new technology introduction projects to ensure the campus is prepared to deploy and support the new solutions. Onsite hands and eyes support for other IT teams. Ensure all business policies and standards related to client services and IT security and compliance are being met. Deliver a customer service approach for IT support issues for Corporate and on-site clients, using any available and approved tools and resources. Analyze and resolve complex hardware and software issues. Be a resource and guidance for customers with regards to Digital Workplace Team policies and procedures Establish working relationships with customers. Identify and resolve problems, applying knowledge in complex, difficult or stressful situations. Communicate, orally and in writing, technical information to audiences at all levels of the organization. Be a participative member of various teams Perform all other duties as specified by leadership team. Technical Expertise: Different OS like Windows 10 and 11 / MAC OS Microsoft Teams / unified communications technologies AV Cisco Telepresence equipment Local Network infrastructure management (switches, firewalls,) Servers' administration basic knowledge Management of small projects Business Acumen: Experience in mission critical IT operations support environments Ability to effectively interface with all levels of the organisation and external customers Experience working in a global organisation Personal Attributes: Strong problem-solving and analytical skills Openness to learning new technologies Strong listening skills Ability to manage multiple, simultaneous tasks, client relationships and expectations Excellent written and oral communication skills Patience and interpersonal skills to successfully help all clients Strong team player - collaborates well with others to solve problems and actively incorporates Effective problem identification and solution skills Proven analytical and organizational ability High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment Customer service focused Proactive attitude to anticipate business needs and risks Capacity to propose innovative technical solutions All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 21, 2026
Contractor
IT Desktop Support 30-35 p/h Rugby 6 months 37 hours per week Role Summary In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Responsibilities: Serving new commercial sites (customer sites) in regard of network installation and site connectivity. Supporting commercial sites in their needs in regard of workplace support and IT issues. Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues. Respond to issues over the phone, via email, in person, or through online chats Determine the best troubleshooting solutions or processes based on the issue and details provided by customers Walk customers through troubleshooting and problem-solving processes Focal point for customer interaction and support for all local IT issues including client, mobility, wireless, AV, conference room, Telepresence and physical connectivity Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. Partner with Digital Workplace Solutions Team on new technology introduction projects to ensure the campus is prepared to deploy and support the new solutions. Onsite hands and eyes support for other IT teams. Ensure all business policies and standards related to client services and IT security and compliance are being met. Deliver a customer service approach for IT support issues for Corporate and on-site clients, using any available and approved tools and resources. Analyze and resolve complex hardware and software issues. Be a resource and guidance for customers with regards to Digital Workplace Team policies and procedures Establish working relationships with customers. Identify and resolve problems, applying knowledge in complex, difficult or stressful situations. Communicate, orally and in writing, technical information to audiences at all levels of the organization. Be a participative member of various teams Perform all other duties as specified by leadership team. Technical Expertise: Different OS like Windows 10 and 11 / MAC OS Microsoft Teams / unified communications technologies AV Cisco Telepresence equipment Local Network infrastructure management (switches, firewalls,) Servers' administration basic knowledge Management of small projects Business Acumen: Experience in mission critical IT operations support environments Ability to effectively interface with all levels of the organisation and external customers Experience working in a global organisation Personal Attributes: Strong problem-solving and analytical skills Openness to learning new technologies Strong listening skills Ability to manage multiple, simultaneous tasks, client relationships and expectations Excellent written and oral communication skills Patience and interpersonal skills to successfully help all clients Strong team player - collaborates well with others to solve problems and actively incorporates Effective problem identification and solution skills Proven analytical and organizational ability High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment Customer service focused Proactive attitude to anticipate business needs and risks Capacity to propose innovative technical solutions All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination/person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Co-ordinate with Security and report any faults on access entry system where necessary Raise Purchase Orders for goods or services as required, in compliance of business controls at all times Approve invoices; goods received notes and statements for payment purposes Act as responsible person in line with DFA to carry out cost control function Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the FM team as defined by line management In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels
Aug 21, 2026
Full time
Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Facilities Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London. The successful candidate will be responsible for providing the operational delivery of all Facility Management services. Key Tasks Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising Comply with HSE requirements as outlined within the SLA and as instructed by the company policy Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities Report all accidents, occupational illnesses and emergencies in relevant books/documentation Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed Check that printers and photocopiers are supplied with paper and change toner cartridges when required Monitor and maintain stationery levels Deliver goods received to correct destination/person Co-ordinate site waste and recycling arrangements Carry out statutory fire testing and associated checks Co-ordinate with Security and report any faults on access entry system where necessary Raise Purchase Orders for goods or services as required, in compliance of business controls at all times Approve invoices; goods received notes and statements for payment purposes Act as responsible person in line with DFA to carry out cost control function Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times Act as deputy in the absence of line management Provide and arrange cover for the FM team as defined by line management In addition to the tasks mentioned above, other activities and responsibilities may be individually defined Person Specification Strong PC skills, MS Office Self-motivated and resourceful Good administrative skills Well organised and good prioritisation and planning skills Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner Service orientated attitude combined with innovative thinking Knowledge and awareness of the facilities management industry Practical experience in working with supply partners to deliver a seamless, integrated service Customer services experience and the ability to communicate at all levels
Job Title: Systems Engineer Location: Plymouth - Hybrid 2+ days per week on-site Role Type: Permanent Salary: 50,000 - 60,000 depending on experience Our client, an established engineering consultancy, require an experienced Systems Engineer to join their multi-disciplined team based in Plymouth. Please note we can only consider sole UK Nationals due to security clearance restrictions The Systems Engineer will work together with the customer contributing to requirements management and problem understanding, supporting facilities engineering and major infrastructure projects. What the role of the Systems Engineer entails: Some of the main duties of the Systems Engineer will include: Work collaboratively with engineering discipline leads to obtain engineering assistance required, define activities and jointly establish Statements of Work. Work collaboratively with the client leadership to ensure goals of engagement are fulfilled, new ideas are discussed and workstream expansion plans implemented Ensure project scoping, requirements capture and problem definition are done effectively and collaboratively Support the development of technical documentation including requirement sets, interface definitions, V&V plans and logical architectures. Apply and promote practical systems thinking in support of infrastructure and facilities maintenance projects Compile and peer review project and technical reports. Workload Management - Workload planning, estimating & scheduling, support project coordination if part of a multi-disciplinary team Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes in the project Drive customer satisfaction. What experience you need to be the successful Systems Engineer: Bachelor's degree (minimum) in Systems or Mechanical Engineering or a closely related discipline. Typically 2+ years of relevant systems engineering experience in a highly regulated industry (e.g., aerospace, nuclear, maritime, infrastructure, oil and gas etc. ). Understanding of systems engineering principles, including requirements management, integration and verification and validation. Knowledge of requirements engineering practices and methods Experience organising and supporting stakeholder meetings. Ability to engage with stakeholders, technical teams and cross-functional groups to understand their key needs. Experience in applying systems thinking in environments with legacy systems, real-world constraints and evolving problem sets. Good understanding of project life cycle from concept, commissioning to operations and maintenance. This really is a fantastic opportunity for a Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 21, 2026
Full time
Job Title: Systems Engineer Location: Plymouth - Hybrid 2+ days per week on-site Role Type: Permanent Salary: 50,000 - 60,000 depending on experience Our client, an established engineering consultancy, require an experienced Systems Engineer to join their multi-disciplined team based in Plymouth. Please note we can only consider sole UK Nationals due to security clearance restrictions The Systems Engineer will work together with the customer contributing to requirements management and problem understanding, supporting facilities engineering and major infrastructure projects. What the role of the Systems Engineer entails: Some of the main duties of the Systems Engineer will include: Work collaboratively with engineering discipline leads to obtain engineering assistance required, define activities and jointly establish Statements of Work. Work collaboratively with the client leadership to ensure goals of engagement are fulfilled, new ideas are discussed and workstream expansion plans implemented Ensure project scoping, requirements capture and problem definition are done effectively and collaboratively Support the development of technical documentation including requirement sets, interface definitions, V&V plans and logical architectures. Apply and promote practical systems thinking in support of infrastructure and facilities maintenance projects Compile and peer review project and technical reports. Workload Management - Workload planning, estimating & scheduling, support project coordination if part of a multi-disciplinary team Be adaptable, as project requirements evolve, and ensure relevant parties are notified of changes in the project Drive customer satisfaction. What experience you need to be the successful Systems Engineer: Bachelor's degree (minimum) in Systems or Mechanical Engineering or a closely related discipline. Typically 2+ years of relevant systems engineering experience in a highly regulated industry (e.g., aerospace, nuclear, maritime, infrastructure, oil and gas etc. ). Understanding of systems engineering principles, including requirements management, integration and verification and validation. Knowledge of requirements engineering practices and methods Experience organising and supporting stakeholder meetings. Ability to engage with stakeholders, technical teams and cross-functional groups to understand their key needs. Experience in applying systems thinking in environments with legacy systems, real-world constraints and evolving problem sets. Good understanding of project life cycle from concept, commissioning to operations and maintenance. This really is a fantastic opportunity for a Systems Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Head of Salesforce Location: Hybrid - Gerrards Cross - 2-3 days per week Salary: 80- 100k + Bonus Type: Permanent No Sponsorship Available Purpose of the Role We are looking for an experienced Head of Salesforce to take end-to-end ownership of Salesforce and the wider commercial technology ecosystem supporting Sales, Customer Success, Order Management and Support. Salesforce is the operational backbone of the commercial organisation, and you will be accountable for its strategy, roadmap, governance, optimisation and day-to-day effectiveness. This is a leadership role but not a hands-off position. You will need to be technically credible within Salesforce, comfortable getting into the detail of configuration and processes, while providing strategic direction and challenging internal stakeholders and external implementation partners. A key priority will be ownership of Salesforce CPQ, ensuring pricing, product configuration, bundles, discounting and approval processes are scalable and well governed. Strong working knowledge of Salesforce CPQ is a mandatory requirement for this role. You will lead a small internal Salesforce team, manage an external Salesforce implementation partner and work closely with senior commercial stakeholders to ensure the platform delivers measurable business value. Key Responsibilities Salesforce Strategy & Ownership Own the Salesforce strategy, roadmap and operating model across the organisation. Define and prioritise Salesforce initiatives aligned to commercial objectives and business growth. Act as the senior Salesforce authority, providing direction on platform design, governance and best practice. Translate commercial requirements into scalable Salesforce processes across lead management, opportunities, pipeline, quoting, renewals, forecasting, attribution and approvals. Establish effective governance around platform changes, configuration, integrations, data and user access. Salesforce CPQ Own the ongoing administration, optimisation and roadmap of Salesforce CPQ. Manage product configuration, pricing structures, bundles, discounting and approval processes. Partner with Sales and Finance to ensure CPQ supports effective and scalable quote-to-cash processes. Manage specialist CPQ development and configuration delivered by external Salesforce partners. Identify opportunities to simplify and automate quoting and approval processes. Platform & Technical Leadership Maintain technical oversight across Sales Cloud and Service Cloud. Provide hands-on configuration where required, including Flow, validation rules, permission sets, page layouts, record types, reports and dashboards. Establish technical standards and design principles across the Salesforce environment. Ensure platform changes are effectively scoped, tested, documented and deployed. Lead investigations into complex platform issues and address root causes. Reduce support demand through better design, automation, governance and user self-service. Manage Salesforce releases and identify opportunities to utilise new functionality. Commercial Technology Ecosystem Own the wider Salesforce ecosystem, including platforms such as HubSpot, Clari, SalesLoft and Highspot. Ensure integrations, field mappings and data flows remain reliable and scalable. Evaluate Salesforce and AppExchange capabilities based on commercial value. Identify opportunities to automate, consolidate and improve the commercial technology stack. Help shape the roadmap for emerging Salesforce capabilities including Agentforce and AI. Leadership & Partner Management Lead, manage and develop a small internal Salesforce team. Establish clear priorities, responsibilities and technical standards. Coach team members and support professional development and Salesforce certifications. Own the relationship with the Salesforce implementation partner and relevant technology vendors. Scope specialist development, integration and transformation work. Hold external partners accountable for quality, cost, delivery and technical standards. Manage Salesforce resources, workload and relevant partner budgets. Governance, Data & Optimisation Ensure Salesforce remains stable, secure and high performing. Establish governance around data quality, security, permissions and platform changes. Own Salesforce data standards, including imports, mass updates, deduplication and data integrity. Monitor platform health, user adoption, performance and data quality. Establish KPIs for measuring Salesforce effectiveness and commercial value. Continuously identify opportunities to simplify processes and improve user experience. Senior Stakeholder Management Act as the senior Salesforce subject-matter expert across the organisation. Partner with leaders across Sales, Customer Success, Finance, Operations and Technology. Challenge requirements where appropriate and ensure solutions address genuine business problems. Communicate the Salesforce roadmap, priorities and platform changes to senior stakeholders. Provide visibility of platform performance, adoption, investment and ROI. Lead Salesforce adoption, training and change initiatives. Essential Experience Significant experience owning or leading Salesforce within a B2B commercial environment, ideally SaaS or technology. Strong hands-on Salesforce knowledge across Sales Cloud and Service Cloud. Strong working knowledge of Salesforce CPQ is mandatory, including pricing, product configuration, bundles, discounting and approval processes. Strong understanding of B2B commercial processes including pipeline, opportunities, quoting, renewals, forecasting and attribution. Strong declarative Salesforce configuration experience, including Flow, validation rules, permission sets, record types, page layouts, reports and dashboards. Experience defining and owning a Salesforce strategy and roadmap. Experience integrating Salesforce with commercial platforms such as HubSpot, Clari, SalesLoft or similar. Strong understanding of Salesforce data management, governance and security. Experience managing Salesforce implementation partners and external vendors. Experience leading, mentoring or managing Salesforce professionals. Track record of improving Salesforce adoption, reducing technical debt and simplifying business processes. Ability to influence and challenge senior commercial stakeholders. Strong communication skills with the ability to translate between commercial and technical requirements. Desirable Experience Previous experience as a Head of Salesforce, Salesforce Platform Lead, Salesforce Product Owner, Salesforce Manager or Senior Salesforce Lead. SaaS, software or technology industry experience. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or CPQ accreditation. Knowledge of Agentforce and Salesforce AI capabilities. Experience with AppExchange products and vendor evaluation. Familiarity with Jira and Salesforce integrations. Tableau, Power BI or similar reporting experience. Experience across broader Quote-to-Cash / Lead-to-Cash transformation. Key Competencies Strategic leadership - able to define the direction of Salesforce while remaining technically close to the platform. Commercial mindset - understands how B2B organisations sell, quote, forecast, renew and grow customers. Technical credibility - confident challenging solution designs, partners and technical decisions. Leadership - capable of developing a strong internal Salesforce capability. Stakeholder influence - comfortable engaging with and challenging senior leaders. Continuous improvement - constantly looking to simplify, automate and optimise the Salesforce ecosystem.
Aug 21, 2026
Full time
Head of Salesforce Location: Hybrid - Gerrards Cross - 2-3 days per week Salary: 80- 100k + Bonus Type: Permanent No Sponsorship Available Purpose of the Role We are looking for an experienced Head of Salesforce to take end-to-end ownership of Salesforce and the wider commercial technology ecosystem supporting Sales, Customer Success, Order Management and Support. Salesforce is the operational backbone of the commercial organisation, and you will be accountable for its strategy, roadmap, governance, optimisation and day-to-day effectiveness. This is a leadership role but not a hands-off position. You will need to be technically credible within Salesforce, comfortable getting into the detail of configuration and processes, while providing strategic direction and challenging internal stakeholders and external implementation partners. A key priority will be ownership of Salesforce CPQ, ensuring pricing, product configuration, bundles, discounting and approval processes are scalable and well governed. Strong working knowledge of Salesforce CPQ is a mandatory requirement for this role. You will lead a small internal Salesforce team, manage an external Salesforce implementation partner and work closely with senior commercial stakeholders to ensure the platform delivers measurable business value. Key Responsibilities Salesforce Strategy & Ownership Own the Salesforce strategy, roadmap and operating model across the organisation. Define and prioritise Salesforce initiatives aligned to commercial objectives and business growth. Act as the senior Salesforce authority, providing direction on platform design, governance and best practice. Translate commercial requirements into scalable Salesforce processes across lead management, opportunities, pipeline, quoting, renewals, forecasting, attribution and approvals. Establish effective governance around platform changes, configuration, integrations, data and user access. Salesforce CPQ Own the ongoing administration, optimisation and roadmap of Salesforce CPQ. Manage product configuration, pricing structures, bundles, discounting and approval processes. Partner with Sales and Finance to ensure CPQ supports effective and scalable quote-to-cash processes. Manage specialist CPQ development and configuration delivered by external Salesforce partners. Identify opportunities to simplify and automate quoting and approval processes. Platform & Technical Leadership Maintain technical oversight across Sales Cloud and Service Cloud. Provide hands-on configuration where required, including Flow, validation rules, permission sets, page layouts, record types, reports and dashboards. Establish technical standards and design principles across the Salesforce environment. Ensure platform changes are effectively scoped, tested, documented and deployed. Lead investigations into complex platform issues and address root causes. Reduce support demand through better design, automation, governance and user self-service. Manage Salesforce releases and identify opportunities to utilise new functionality. Commercial Technology Ecosystem Own the wider Salesforce ecosystem, including platforms such as HubSpot, Clari, SalesLoft and Highspot. Ensure integrations, field mappings and data flows remain reliable and scalable. Evaluate Salesforce and AppExchange capabilities based on commercial value. Identify opportunities to automate, consolidate and improve the commercial technology stack. Help shape the roadmap for emerging Salesforce capabilities including Agentforce and AI. Leadership & Partner Management Lead, manage and develop a small internal Salesforce team. Establish clear priorities, responsibilities and technical standards. Coach team members and support professional development and Salesforce certifications. Own the relationship with the Salesforce implementation partner and relevant technology vendors. Scope specialist development, integration and transformation work. Hold external partners accountable for quality, cost, delivery and technical standards. Manage Salesforce resources, workload and relevant partner budgets. Governance, Data & Optimisation Ensure Salesforce remains stable, secure and high performing. Establish governance around data quality, security, permissions and platform changes. Own Salesforce data standards, including imports, mass updates, deduplication and data integrity. Monitor platform health, user adoption, performance and data quality. Establish KPIs for measuring Salesforce effectiveness and commercial value. Continuously identify opportunities to simplify processes and improve user experience. Senior Stakeholder Management Act as the senior Salesforce subject-matter expert across the organisation. Partner with leaders across Sales, Customer Success, Finance, Operations and Technology. Challenge requirements where appropriate and ensure solutions address genuine business problems. Communicate the Salesforce roadmap, priorities and platform changes to senior stakeholders. Provide visibility of platform performance, adoption, investment and ROI. Lead Salesforce adoption, training and change initiatives. Essential Experience Significant experience owning or leading Salesforce within a B2B commercial environment, ideally SaaS or technology. Strong hands-on Salesforce knowledge across Sales Cloud and Service Cloud. Strong working knowledge of Salesforce CPQ is mandatory, including pricing, product configuration, bundles, discounting and approval processes. Strong understanding of B2B commercial processes including pipeline, opportunities, quoting, renewals, forecasting and attribution. Strong declarative Salesforce configuration experience, including Flow, validation rules, permission sets, record types, page layouts, reports and dashboards. Experience defining and owning a Salesforce strategy and roadmap. Experience integrating Salesforce with commercial platforms such as HubSpot, Clari, SalesLoft or similar. Strong understanding of Salesforce data management, governance and security. Experience managing Salesforce implementation partners and external vendors. Experience leading, mentoring or managing Salesforce professionals. Track record of improving Salesforce adoption, reducing technical debt and simplifying business processes. Ability to influence and challenge senior commercial stakeholders. Strong communication skills with the ability to translate between commercial and technical requirements. Desirable Experience Previous experience as a Head of Salesforce, Salesforce Platform Lead, Salesforce Product Owner, Salesforce Manager or Senior Salesforce Lead. SaaS, software or technology industry experience. Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder or CPQ accreditation. Knowledge of Agentforce and Salesforce AI capabilities. Experience with AppExchange products and vendor evaluation. Familiarity with Jira and Salesforce integrations. Tableau, Power BI or similar reporting experience. Experience across broader Quote-to-Cash / Lead-to-Cash transformation. Key Competencies Strategic leadership - able to define the direction of Salesforce while remaining technically close to the platform. Commercial mindset - understands how B2B organisations sell, quote, forecast, renew and grow customers. Technical credibility - confident challenging solution designs, partners and technical decisions. Leadership - capable of developing a strong internal Salesforce capability. Stakeholder influence - comfortable engaging with and challenging senior leaders. Continuous improvement - constantly looking to simplify, automate and optimise the Salesforce ecosystem.
SRT Marine Systems plc
Gloucester, Gloucestershire
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Engineer to help ensure security is properly built into our products from the ground up - in the designs we choose, the code we write, and the way our software is developed, tested and delivered. This is a hands-on role embedded within our product development teams. You as a Product Security Engineer will work day-to-day with software developers, testers and product owners to improve the security of what we build and how we build it, and to make sure security has a clear voice when product priorities are set. The role is a dedicated security role focused on the security of how we develop our products. It combines technical depth - reviewing designs and code, threat modelling, assessing risk pragmatically - with the credibility and communication skills to bring experienced developers along. It offers a genuine opportunity to grow into the leadership of our product security capability, and we welcome ambitious candidates ready to step up into a security specialism from a strong software engineering background. The role of Product Security Engineer is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Engineer - not exhaustive: Champion security within our product development teams, providing a clear day-to-day voice for security in design, code and backlog decisions. Embed secure development practices across the software development lifecycle, including secure coding standards, code review, testing, CI/CD and related controls. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities, so that security is designed in from the start. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Support vulnerability remediation, including root cause analysis and long-term fixes. Track the security of third-party components and dependencies within our products, and lead our response when new vulnerabilities and supply-chain incidents emerge. Ensure security features and fixes are properly represented in product roadmap, backlog and design decisions, working with product owners and engineering leadership. Work with our external security partners to arrange and act on penetration testing and security assessments of our products. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Support wider assurance and certification activity, including ISO 27001 or other relevant standards, with evidence of how our softwareis securely built. Requirements - Product Security Engineer - not exhaustive: A strong software engineering background, with the technical depth to read code, review designs and engage credibly with experienced developers. Experience of, or a strong demonstrable specialism in, application security or secure software engineering in a software-led environment. Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. The judgement to assess exploitability and business impact pragmatically. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions that developers respect. The ambition to make security your dedicated focus and to grow with the role as we build our product security capability. Familiarity with recognised standards, frameworks or certifications such as OWASP, CSSLP, ISO 27001 or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 21, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Product Security Engineer to help ensure security is properly built into our products from the ground up - in the designs we choose, the code we write, and the way our software is developed, tested and delivered. This is a hands-on role embedded within our product development teams. You as a Product Security Engineer will work day-to-day with software developers, testers and product owners to improve the security of what we build and how we build it, and to make sure security has a clear voice when product priorities are set. The role is a dedicated security role focused on the security of how we develop our products. It combines technical depth - reviewing designs and code, threat modelling, assessing risk pragmatically - with the credibility and communication skills to bring experienced developers along. It offers a genuine opportunity to grow into the leadership of our product security capability, and we welcome ambitious candidates ready to step up into a security specialism from a strong software engineering background. The role of Product Security Engineer is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, with good flexibility for Hybrid working. Responsibilities - Product Security Engineer - not exhaustive: Champion security within our product development teams, providing a clear day-to-day voice for security in design, code and backlog decisions. Embed secure development practices across the software development lifecycle, including secure coding standards, code review, testing, CI/CD and related controls. Carry out threat modelling, secure design reviews and technical risk assessments for new and existing product capabilities, so that security is designed in from the start. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside feature delivery and other technical work. Support vulnerability remediation, including root cause analysis and long-term fixes. Track the security of third-party components and dependencies within our products, and lead our response when new vulnerabilities and supply-chain incidents emerge. Ensure security features and fixes are properly represented in product roadmap, backlog and design decisions, working with product owners and engineering leadership. Work with our external security partners to arrange and act on penetration testing and security assessments of our products. Contribute to security standards, metrics and ways of working that improve product security maturity over time. Support wider assurance and certification activity, including ISO 27001 or other relevant standards, with evidence of how our softwareis securely built. Requirements - Product Security Engineer - not exhaustive: A strong software engineering background, with the technical depth to read code, review designs and engage credibly with experienced developers. Experience of, or a strong demonstrable specialism in, application security or secure software engineering in a software-led environment. Practical experience applying security across the software development lifecycle, including areas such as threat modelling, secure coding, testing, vulnerability management and secure delivery. Good understanding of how product and development teams operate, including how security considerations are balanced alongside product delivery. The judgement to assess exploitability and business impact pragmatically. Strong communication skills, with the ability to turn technical security concerns into clear, actionable decisions that developers respect. The ambition to make security your dedicated focus and to grow with the role as we build our product security capability. Familiarity with recognised standards, frameworks or certifications such as OWASP, CSSLP, ISO 27001 or similar would be helpful. Experience in a product, platform or SaaS business. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Aug 21, 2026
Full time
SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness 'MDA' technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. We are looking for a Security & Compliance Manager to own the security of how our products and systems are deployed, operated and maintained in customer environments around the world, and to lead the security assurance and certification activity that stands behind them. This is a senior, customer-facing leadership role sitting at the intersection of secure delivery, customer operations and corporate security. You as a Security & Compliance Manager will work closely with our delivery, customer-facing, network & infrastructure and corporate IT teams, and with our external security partners, to make sure the systems we deploy remain secure throughout their operational life. The role is focused on leadership, coordination and communication rather than hands-on engineering. Much of the knowledge needed already exists across the business - your job is to bring it together into a coherent programme, and to be the champion who drives it through, backed by enough technical understanding to hold detailed conversations with customers, auditors and developers. The role of Security & Compliance Manager is primarily based from our Bristol office, but you must be willing to travel to our offices in Cardiff and Bath on occasion, and from time to time to customer sites worldwide, with good flexibility for Hybrid working. Responsibilities - Security & Compliance Manager - not exhaustive: Act as the senior voice and champion for security across our delivery and customer operations, ensuring deployed systems receive the same security attention as new ones. Define the customer operating policies, principles and patterns that delivery and customer-facing teams should follow for the secure implementation and operation of SRT systems. Own the through-life security of equipment deployed in customer environments, including patching, secure configuration, and equipment lifecycle and end-of-life replacement. Lead SRT's responses to customer security requirements, assurance questionnaires and connection approvals, including for sophisticated government and defence customers. Work with internal stakeholders to ensure engineering and operational reality supports the security claims we make to customers, partners and auditors. Lead our assurance and certification activity, including Cyber Essentials Plus, ISO 27001 and other relevant standards. Bring together the security expertise that already exists across the business into one coherent, prioritised programme of improvement. Direct our external security partners as an extended resource pool for monitoring, assessments and remediation. Assign pragmatic risk levels and support sensible prioritisation of remediation alongside project delivery and other commitments. Report clearly to senior leadership on risk, progress and priorities in business terms. Requirements - Security & Compliance Manager - not exhaustive: Strong experience in security management, security assurance, compliance or a similar role, ideally where systems are delivered into and operated within customer environments. A track record of achieving and maintaining certifications such as ISO 27001 and Cyber Essentials Plus, including managing audits. Practical understanding of securing deployed infrastructure, including firewalls, patching, secure configuration and equipment lifecycle management. Experience leading customer-facing security engagements, including security questionnaires, accreditation and third-party assurance. The presence and communication skills to champion change across teams and to influence stakeholders without direct authority. The judgement to assess risk and business impact pragmatically. Experience coordinating third-party security providers such as managed SOC or security service partners. Familiarity with recognised frameworks such as ISO 27001, Cyber Essentials Plus, NIST CSF or similar. Experience in an engineering or manufacturing business delivering long-lived systems would be helpful. Experience in high-trust, regulated or mission-critical environments would be valuable. Benefits Highly Competitive Salary and benefits package 25 days annual leave rising to 28 days with service Real individual development opportunities SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.
Job Title: Deputy Director (Development & Transformation) Location: Cambridge/Chelmsford Salary: Competitive Job type: Full Time, Permanent Closing Date: 07/09/2026 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: As Deputy Director - Development & Transformation, you will play a pivotal leadership role in delivering ARU's digital vision and supporting the ambitions of our new University Strategy. Leading teams across product management, solution development, project delivery, digital skills and business engagement, you will drive digitally enabled change that improves services, strengthens user experience and delivers measurable value for students, staff and partners. Working closely with senior leaders across ARU, you will shape priorities, oversee delivery of major digital initiatives, manage key supplier relationships and ensure innovation, quality and customer focus are embedded across our digital transformation agenda. We're looking for an experienced digital leader with strong strategic, technical and operational skills, able to turn ARU's digital vision into successful delivery. You will bring excellent stakeholder engagement, communication and influencing skills, with the ability to lead diverse teams, manage complex portfolios, and deliver high-quality digital products and services. You'll combine sound judgement, commercial awareness and customer focus with a strong understanding of emerging technologies, data governance and change delivery, inspiring others to achieve lasting improvement for ARU's students and staff. Interviews scheduled for Wednesday, 23rd September 2026 at Chelmsford Campus. Extra Information: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI's Right to Work policy and our own institutional policy. Furthermore, we must note: Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa. Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with experience in roles such as Deputy Director of Digital Transformation, Deputy Director of Development and Transformation, Director of Digital Transformation, Digital Transformation Director, Director of Digital Services, Director of Technology, Director of IT, Director of Digital and Technology, Head of Digital Transformation, Head of Digital Services, Head of Digital Development, Head of Technology Transformation, Head of Digital Delivery, Digital Transformation Lead, Digital Strategy Director, Digital Programme Director, will also be considered for this role.
Aug 21, 2026
Full time
Job Title: Deputy Director (Development & Transformation) Location: Cambridge/Chelmsford Salary: Competitive Job type: Full Time, Permanent Closing Date: 07/09/2026 About ARU: ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role: As Deputy Director - Development & Transformation, you will play a pivotal leadership role in delivering ARU's digital vision and supporting the ambitions of our new University Strategy. Leading teams across product management, solution development, project delivery, digital skills and business engagement, you will drive digitally enabled change that improves services, strengthens user experience and delivers measurable value for students, staff and partners. Working closely with senior leaders across ARU, you will shape priorities, oversee delivery of major digital initiatives, manage key supplier relationships and ensure innovation, quality and customer focus are embedded across our digital transformation agenda. We're looking for an experienced digital leader with strong strategic, technical and operational skills, able to turn ARU's digital vision into successful delivery. You will bring excellent stakeholder engagement, communication and influencing skills, with the ability to lead diverse teams, manage complex portfolios, and deliver high-quality digital products and services. You'll combine sound judgement, commercial awareness and customer focus with a strong understanding of emerging technologies, data governance and change delivery, inspiring others to achieve lasting improvement for ARU's students and staff. Interviews scheduled for Wednesday, 23rd September 2026 at Chelmsford Campus. Extra Information: We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI's Right to Work policy and our own institutional policy. Furthermore, we must note: Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa. Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity. Candidates with experience in roles such as Deputy Director of Digital Transformation, Deputy Director of Development and Transformation, Director of Digital Transformation, Digital Transformation Director, Director of Digital Services, Director of Technology, Director of IT, Director of Digital and Technology, Head of Digital Transformation, Head of Digital Services, Head of Digital Development, Head of Technology Transformation, Head of Digital Delivery, Digital Transformation Lead, Digital Strategy Director, Digital Programme Director, will also be considered for this role.
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Aug 21, 2026
Full time
Service Delivery Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £50,000 £55,000 + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a key member of the management team and joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving the achievement of contractual KPIs, managing customer escalations, producing insightful service reporting, and maintaining high standards of operational performance across the support function. Duties Include: Ensure contractual KPIs, SLAs and compliance targets are consistently achieved. Build strong working relationships with Heads of Department to support business objectives and service delivery. Develop and deliver the Service Management Plan in line with organisational goals. Drive a culture of continuous improvement, accountability and service excellence. Manage resources effectively to deliver high-quality services within budget. Maintain and oversee key elements of the Service Management System (SMS). Maintain and develop the service catalogue to meet customer requirements. Identify service trends, risks and opportunities for improvement through data analysis. Lead major incident response and recovery activities. Ensure compliance with relevant regulations, standards and internal processes. Gather and act on customer feedback to enhance service quality. Monitor, review and improve service management processes and performance. Skills and Experience: Proven leadership experience within an IT Service Delivery or Managed Services environment. Strong knowledge of service management frameworks and best practices, including ITIL. Experience working with ISO / IEC 20000 service management standards. Excellent people management, coaching and team development skills. Experience of working within a Managed Service Provider. Strong stakeholder management and relationship-building abilities. Experience managing KPIs, SLAs and service performance reporting. Ability to analyse data and drive continual service improvements. Strong problem-solving and decision-making capabilities. Experience managing major incidents and customer escalations. Excellent organisational, communication and planning skills. Commercial awareness with experience managing budgets and resources. A proactive, customer-focused approach with a commitment to service excellence. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Job Title: Class 2 Multi-Drop Driver Location: Bedford Shift Pattern: Monday to Friday, approximately 42 hours per week on a job-and-finish basis Contract Type: Full-Time, Temp to Prem Supreme Recruitment are proud to be recruiting on behalf of a leading national drinks wholesaler . Our client is a trusted supply partner to pubs, bars, restaurants, and hospitality venues across the UK. With a commitment to customer service, sustainability, and operational excellence, they deliver a wide portfolio of premium, craft, and mainstream alcoholic and non-alcoholic drinks to customers on a daily basis. We're seeking an experienced and professional Class 2 Multi-Drop Driver to join their busy logistics team. You will be working with a Driver's Mate to ensure customer orders are delivered safely, courteously, and on time. Key Responsibilities: Carry out daily vehicle safety checks and ensure all loads are secure before departure Deliver products to customer premises across a designated geographical area, assisted by a Driver's Mate Unload deliveries with care and professionalism, ensuring customer satisfaction Communicate any order delays, stock issues, or discrepancies with customers in a polite and professional manner Collect empty kegs, pallets, or returns and ensure they are handled correctly on return to depot Ensure health & safety procedures are strictly followed Accurately complete delivery paperwork and use EPOD systems where required Report any vehicle issues or delivery delays to the transport management team Operate in full compliance with tachograph and driver legislation What We're Looking For: A minimum of 3 years' driving experience, including at least 12 months driving a Class 2 vehicle A valid HGV Class 2 licence and up-to-date CPC certification A strong knowledge of local routes and delivery protocols Excellent customer service and communication skills Experience with multi-drop delivery is desirable but not essential A proactive, team-oriented approach to work and a focus on reliability and punctuality About the Client: Our client is a recognised leader in the drinks distribution sector, operating at national scale with a focus on local service. They are part of a larger group that manages some of the most iconic and well-loved drink brands across the UK and Ireland. Sustainability, diversity, and community are core values embedded throughout their business operations, and they are committed to supporting and developing their workforce.
Aug 21, 2026
Full time
Job Title: Class 2 Multi-Drop Driver Location: Bedford Shift Pattern: Monday to Friday, approximately 42 hours per week on a job-and-finish basis Contract Type: Full-Time, Temp to Prem Supreme Recruitment are proud to be recruiting on behalf of a leading national drinks wholesaler . Our client is a trusted supply partner to pubs, bars, restaurants, and hospitality venues across the UK. With a commitment to customer service, sustainability, and operational excellence, they deliver a wide portfolio of premium, craft, and mainstream alcoholic and non-alcoholic drinks to customers on a daily basis. We're seeking an experienced and professional Class 2 Multi-Drop Driver to join their busy logistics team. You will be working with a Driver's Mate to ensure customer orders are delivered safely, courteously, and on time. Key Responsibilities: Carry out daily vehicle safety checks and ensure all loads are secure before departure Deliver products to customer premises across a designated geographical area, assisted by a Driver's Mate Unload deliveries with care and professionalism, ensuring customer satisfaction Communicate any order delays, stock issues, or discrepancies with customers in a polite and professional manner Collect empty kegs, pallets, or returns and ensure they are handled correctly on return to depot Ensure health & safety procedures are strictly followed Accurately complete delivery paperwork and use EPOD systems where required Report any vehicle issues or delivery delays to the transport management team Operate in full compliance with tachograph and driver legislation What We're Looking For: A minimum of 3 years' driving experience, including at least 12 months driving a Class 2 vehicle A valid HGV Class 2 licence and up-to-date CPC certification A strong knowledge of local routes and delivery protocols Excellent customer service and communication skills Experience with multi-drop delivery is desirable but not essential A proactive, team-oriented approach to work and a focus on reliability and punctuality About the Client: Our client is a recognised leader in the drinks distribution sector, operating at national scale with a focus on local service. They are part of a larger group that manages some of the most iconic and well-loved drink brands across the UK and Ireland. Sustainability, diversity, and community are core values embedded throughout their business operations, and they are committed to supporting and developing their workforce.
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 21, 2026
Full time
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Are you an experienced retail manager looking for your next challenge? We're hiring a Store Manager to: Lead and support a team to do their best Help the store reach its goals while giving great customer service Enjoy 40 - 60% discount on top outdoor brands Work 37.5 hours per week in a hands on role where your leadership makes a real difference Sound interesting? Read on to learn more click apply for full job details
Aug 21, 2026
Full time
Are you an experienced retail manager looking for your next challenge? We're hiring a Store Manager to: Lead and support a team to do their best Help the store reach its goals while giving great customer service Enjoy 40 - 60% discount on top outdoor brands Work 37.5 hours per week in a hands on role where your leadership makes a real difference Sound interesting? Read on to learn more click apply for full job details
Job Title: Head of Housing Transformation & Improvement Contract: Interim Job Description We are currently recruiting for an experienced Head of Housing Transformation & Improvement to lead the redesign, recovery and transformation of housing services within a Local Authority setting. This role requires a highly accomplished housing leader who has operated at Head of Service, Assistant Director or equivalent level and has a proven track record of delivering complex transformation programmes across housing, homelessness and wider community services. We are looking for someone who is as comfortable shaping strategy as they are driving operational improvement and embedding sustainable change. The successful candidate will have extensive experience across housing services including homelessness, housing options, temporary accommodation, rough sleeping, supported housing, allocations, housing needs and safeguarding, alongside a strong background in service redesign, performance improvement and organisational transformation. Key Responsibilities Lead large-scale housing transformation and improvement programmes Review and redesign service delivery models to improve customer outcomes and operational efficiency Drive cultural change and embed a high-performance environment Reduce demand pressures and improve homelessness prevention outcomes Oversee housing options, homelessness, temporary accommodation and wider housing services Develop and implement strategic housing plans, policies and operating models Deliver performance improvement, governance and assurance frameworks Build effective partnerships across housing, health, social care and third-sector organisations Identify efficiencies and deliver value-for-money savings Provide strategic advice to senior leadership teams, elected members and key stakeholders Essential Requirements Significant senior leadership experience within Local Authority housing services Proven track record delivering major transformation, recovery or improvement programmes Strong understanding of homelessness legislation, housing policy and statutory housing functions Experience transforming homelessness, housing options, temporary accommodation or housing needs services Demonstrable success delivering service redesign, organisational change and performance improvement Exceptional stakeholder management and partnership-building skills Experience leading large multidisciplinary teams through periods of change Ability to operate effectively within complex and politically sensitive environments Desirable Experience Head of Housing, Head of Housing & Homelessness, Strategic Housing Manager, Assistant Director Housing or equivalent background Experience reducing temporary accommodation and B&B usage Experience implementing new operating models and service structures Knowledge of commissioning, supported housing, rough sleeping and safeguarding CIH qualification or relevant leadership qualification Candidate Profile We are seeking a transformational housing specialist with a reputation for delivering meaningful change, improving services and achieving tangible outcomes. You will bring strategic vision, strong leadership credentials and a proven ability to transform housing services, improve performance and deliver lasting benefits for residents and stakeholders alike.
Aug 21, 2026
Seasonal
Job Title: Head of Housing Transformation & Improvement Contract: Interim Job Description We are currently recruiting for an experienced Head of Housing Transformation & Improvement to lead the redesign, recovery and transformation of housing services within a Local Authority setting. This role requires a highly accomplished housing leader who has operated at Head of Service, Assistant Director or equivalent level and has a proven track record of delivering complex transformation programmes across housing, homelessness and wider community services. We are looking for someone who is as comfortable shaping strategy as they are driving operational improvement and embedding sustainable change. The successful candidate will have extensive experience across housing services including homelessness, housing options, temporary accommodation, rough sleeping, supported housing, allocations, housing needs and safeguarding, alongside a strong background in service redesign, performance improvement and organisational transformation. Key Responsibilities Lead large-scale housing transformation and improvement programmes Review and redesign service delivery models to improve customer outcomes and operational efficiency Drive cultural change and embed a high-performance environment Reduce demand pressures and improve homelessness prevention outcomes Oversee housing options, homelessness, temporary accommodation and wider housing services Develop and implement strategic housing plans, policies and operating models Deliver performance improvement, governance and assurance frameworks Build effective partnerships across housing, health, social care and third-sector organisations Identify efficiencies and deliver value-for-money savings Provide strategic advice to senior leadership teams, elected members and key stakeholders Essential Requirements Significant senior leadership experience within Local Authority housing services Proven track record delivering major transformation, recovery or improvement programmes Strong understanding of homelessness legislation, housing policy and statutory housing functions Experience transforming homelessness, housing options, temporary accommodation or housing needs services Demonstrable success delivering service redesign, organisational change and performance improvement Exceptional stakeholder management and partnership-building skills Experience leading large multidisciplinary teams through periods of change Ability to operate effectively within complex and politically sensitive environments Desirable Experience Head of Housing, Head of Housing & Homelessness, Strategic Housing Manager, Assistant Director Housing or equivalent background Experience reducing temporary accommodation and B&B usage Experience implementing new operating models and service structures Knowledge of commissioning, supported housing, rough sleeping and safeguarding CIH qualification or relevant leadership qualification Candidate Profile We are seeking a transformational housing specialist with a reputation for delivering meaningful change, improving services and achieving tangible outcomes. You will bring strategic vision, strong leadership credentials and a proven ability to transform housing services, improve performance and deliver lasting benefits for residents and stakeholders alike.
Parts Advisor £28,000 to £30,000 + Training + Progression + Benefits Wakefield, West Yorkshire (Commutable from: Manchester, Preston, Blackburn, Halifax, Bury, Rochdale) Are you a Parts Advisor, or have you got a hands-on background, looking to work for a leading company, where you will enjoy a varied office-based with opportunities to progress your career to Parts Manager?This is a fantastic chance to work for an established local business, where you will work in a friendly team environment, receive specialist training and develop your skills.The company are a leader in their field, developing and manufacturing specialist plant machinery for cars and agriculture. You'll be joining at an excellent time as they look to onboard a Parts Advisor.This is a fast-paced role, which will see you work closely with the service team and customers to ensure spare parts are identified and provided in a timely manner. Training will be provided and there will be opportunities to progress.This role would suit a Parts Advisor looking to join a well-established company within a fast-paced and varied working environment.The Role: Parts Advisor Work with service teams and customers to provide spare / new parts Help with ecommerce / input requirements into system Stock control Office based The Person: Experience in customer support Experience with parts or knowledge of machinery Full uk driving license Reference Number: To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 21, 2026
Full time
Parts Advisor £28,000 to £30,000 + Training + Progression + Benefits Wakefield, West Yorkshire (Commutable from: Manchester, Preston, Blackburn, Halifax, Bury, Rochdale) Are you a Parts Advisor, or have you got a hands-on background, looking to work for a leading company, where you will enjoy a varied office-based with opportunities to progress your career to Parts Manager?This is a fantastic chance to work for an established local business, where you will work in a friendly team environment, receive specialist training and develop your skills.The company are a leader in their field, developing and manufacturing specialist plant machinery for cars and agriculture. You'll be joining at an excellent time as they look to onboard a Parts Advisor.This is a fast-paced role, which will see you work closely with the service team and customers to ensure spare parts are identified and provided in a timely manner. Training will be provided and there will be opportunities to progress.This role would suit a Parts Advisor looking to join a well-established company within a fast-paced and varied working environment.The Role: Parts Advisor Work with service teams and customers to provide spare / new parts Help with ecommerce / input requirements into system Stock control Office based The Person: Experience in customer support Experience with parts or knowledge of machinery Full uk driving license Reference Number: To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ben Fenton at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
UK Air Freight & LHR Branch Manager Location: London Heathrow Salary: £80,000 per annum, including car allowance Role Overview We are seeking an experienced UK Air Freight and LHR Branch Manager to oversee all aspects of the branch's air freight operations. The successful candidate will lead the import and export teams, manage the branch's financial performance and ensure the efficient movement, storage and distribution of goods. This is a senior leadership position with responsibility for operational performance, staff development, customer satisfaction, regulatory compliance and continued branch growth. Key Responsibilities Branch and Operational Management Oversee the daily operation of the LHR air freight branch. Manage air import and export activities from start to finish. Ensure shipments are handled efficiently, accurately and within agreed timescales. Resolve operational problems, including shipment delays, supply-chain disruption and service failures. Work closely with the ocean freight, sales and customer service departments to provide a seamless service. Leadership and Staff Management Recruit, train and supervise operational employees, drivers and support staff. Lead, motivate and develop the air freight team to achieve consistently high performance. Set clear objectives and ensure employees follow company procedures and service standards. Manage performance, training requirements and staff development. Financial Management Take ownership of the branch P&L, budgets and overall financial performance. Control branch expenditure and identify opportunities to improve profitability. Monitor margins, operational costs and budget adherence. Prepare financial and management reports for senior leadership. Commercial and Relationship Management Build and maintain strong relationships with airlines, subcontractors, suppliers and customers. Oversee pricing strategies and negotiate competitive rates. Support customer retention and identify opportunities for account and branch growth. Assist with the development and implementation of new air freight products and services. Customer Service Maintain high standards of customer service across the branch. Respond to customer enquiries and ensure issues are resolved promptly and professionally. Monitor service quality and implement improvements where required. Develop strong relationships with key customers. Performance and Process Improvement Establish and monitor operational and financial KPIs. Analyse performance data to identify areas for improvement. Optimise transport, order-fulfilment and operational processes. Introduce efficiencies that reduce costs and improve service and delivery times. Compliance Ensure compliance with customs procedures, aviation-security requirements and relevant transport regulations. Maintain appropriate health, safety and operational standards. Ensure employees understand and follow all regulatory and company procedures. Strategy and Branch Development Develop and implement plans to support branch growth and improvement. Identify new commercial opportunities within the air freight market. Align branch operations with wider company objectives and financial targets. Candidate Requirements Significant air freight management experience, ideally within a Heathrow-based operation. Strong knowledge of air imports and exports. Previous branch, station or senior operational management experience. Demonstrable experience managing budgets and taking ownership of a P&L. Strong leadership, team-development and performance-management skills. Established relationships with airlines, subcontractors and industry partners would be advantageous. Sound knowledge of customs, aviation security and regulatory compliance. Commercially aware, with experience of pricing, rate negotiation and cost control. Strong analytical, reporting and problem-solving abilities. Customer-focused, organised and capable of working effectively under pressure. If you do not hear from us within 7 days, your application has been unsuccessful
Aug 21, 2026
Full time
UK Air Freight & LHR Branch Manager Location: London Heathrow Salary: £80,000 per annum, including car allowance Role Overview We are seeking an experienced UK Air Freight and LHR Branch Manager to oversee all aspects of the branch's air freight operations. The successful candidate will lead the import and export teams, manage the branch's financial performance and ensure the efficient movement, storage and distribution of goods. This is a senior leadership position with responsibility for operational performance, staff development, customer satisfaction, regulatory compliance and continued branch growth. Key Responsibilities Branch and Operational Management Oversee the daily operation of the LHR air freight branch. Manage air import and export activities from start to finish. Ensure shipments are handled efficiently, accurately and within agreed timescales. Resolve operational problems, including shipment delays, supply-chain disruption and service failures. Work closely with the ocean freight, sales and customer service departments to provide a seamless service. Leadership and Staff Management Recruit, train and supervise operational employees, drivers and support staff. Lead, motivate and develop the air freight team to achieve consistently high performance. Set clear objectives and ensure employees follow company procedures and service standards. Manage performance, training requirements and staff development. Financial Management Take ownership of the branch P&L, budgets and overall financial performance. Control branch expenditure and identify opportunities to improve profitability. Monitor margins, operational costs and budget adherence. Prepare financial and management reports for senior leadership. Commercial and Relationship Management Build and maintain strong relationships with airlines, subcontractors, suppliers and customers. Oversee pricing strategies and negotiate competitive rates. Support customer retention and identify opportunities for account and branch growth. Assist with the development and implementation of new air freight products and services. Customer Service Maintain high standards of customer service across the branch. Respond to customer enquiries and ensure issues are resolved promptly and professionally. Monitor service quality and implement improvements where required. Develop strong relationships with key customers. Performance and Process Improvement Establish and monitor operational and financial KPIs. Analyse performance data to identify areas for improvement. Optimise transport, order-fulfilment and operational processes. Introduce efficiencies that reduce costs and improve service and delivery times. Compliance Ensure compliance with customs procedures, aviation-security requirements and relevant transport regulations. Maintain appropriate health, safety and operational standards. Ensure employees understand and follow all regulatory and company procedures. Strategy and Branch Development Develop and implement plans to support branch growth and improvement. Identify new commercial opportunities within the air freight market. Align branch operations with wider company objectives and financial targets. Candidate Requirements Significant air freight management experience, ideally within a Heathrow-based operation. Strong knowledge of air imports and exports. Previous branch, station or senior operational management experience. Demonstrable experience managing budgets and taking ownership of a P&L. Strong leadership, team-development and performance-management skills. Established relationships with airlines, subcontractors and industry partners would be advantageous. Sound knowledge of customs, aviation security and regulatory compliance. Commercially aware, with experience of pricing, rate negotiation and cost control. Strong analytical, reporting and problem-solving abilities. Customer-focused, organised and capable of working effectively under pressure. If you do not hear from us within 7 days, your application has been unsuccessful
Centre Manager, We have an exciting opportunity to join this expanding garden centre business. You should come from a seasonal retail background Be a strong commercial manager Able to manage a team, have top people management skills You should have hands on manager, good commercial acumen and an ability to develop and inspire the team at their garden Centre and able to grow the site to its full potential! Experience is essential and the appointed person will have a proven track record at this level of management as Garden Centre Manager or Store Manager within a seasonal business. As Garden Centre Manager, you will be: Accountable for the operational excellence and financial performance of your Centre. Ensuring the highest standards of display, compliance and inventory control are maintained and that sales revenue targets are achieved and exceeded. An inspirational leader for your team of Department Managers ensuring that they receive clear direction and performance management within a culture of coaching and mentoring. Highly commercial and results driven with a proven track record in a Store Manager position. Positive and strong communicator and a skilled motivational people manager. Adept at succession planning and performance management. This role requires someone to manage all staffing, priorities the needs of the business, train, and support all staff. Accountable for providing great customer service and have a keen eye for detail around the consumers experience in your Centre. A solution orientated thinker with excellent problem-solving skills. You will be either come from a garden Centre or seasonal retail/DIY environment. Come from a medium size turnover site. Able to manage upwards of 40 staff. Have strong commercial acumen and operational acumen. Have knowledge of the seasonal retail sector. A hands-on individual looking to develop their career with an expanding business.
Aug 21, 2026
Full time
Centre Manager, We have an exciting opportunity to join this expanding garden centre business. You should come from a seasonal retail background Be a strong commercial manager Able to manage a team, have top people management skills You should have hands on manager, good commercial acumen and an ability to develop and inspire the team at their garden Centre and able to grow the site to its full potential! Experience is essential and the appointed person will have a proven track record at this level of management as Garden Centre Manager or Store Manager within a seasonal business. As Garden Centre Manager, you will be: Accountable for the operational excellence and financial performance of your Centre. Ensuring the highest standards of display, compliance and inventory control are maintained and that sales revenue targets are achieved and exceeded. An inspirational leader for your team of Department Managers ensuring that they receive clear direction and performance management within a culture of coaching and mentoring. Highly commercial and results driven with a proven track record in a Store Manager position. Positive and strong communicator and a skilled motivational people manager. Adept at succession planning and performance management. This role requires someone to manage all staffing, priorities the needs of the business, train, and support all staff. Accountable for providing great customer service and have a keen eye for detail around the consumers experience in your Centre. A solution orientated thinker with excellent problem-solving skills. You will be either come from a garden Centre or seasonal retail/DIY environment. Come from a medium size turnover site. Able to manage upwards of 40 staff. Have strong commercial acumen and operational acumen. Have knowledge of the seasonal retail sector. A hands-on individual looking to develop their career with an expanding business.
We are seeking an experienced and pro-active Site Supply Chain Manager to lead and develop the supply chain function within a manufacturing environment. Working closely with local and Group functions, you will develop effective site-level supply chain operations, playing a leading role in change and transformation, process implementation and continuous improvement , using data and insight to improve performance and build a high-performing supply chain organisation. Key Responsibilities Lead the Site Supply Chain function , managing, developing and coaching the team while building strong collaborative relationships across Manufacturing, Sales, Procurement, Finance, Logistics and Group functions. Lead and own the S&OE and S&OP processes , balancing global demand with site capacity, identifying risks and opportunities, developing scenarios and ensuring timely escalation and resolution of supply constraints. Drive change, transformation and continuous improvement , implementing robust supply chain processes, improving ERP utilisation, enhancing planning capability and delivering measurable improvements in customer service, inventory, working capital and operational performance. Own supply chain performance and KPIs , including forecast accuracy, production plan attainment and adherence, inventory, obsolescence and customer service, using data and analytics to identify improvement opportunities and drive action. Manage supply, inventory and working capital , ensuring effective stock deployment, safety stock levels. Key Experience & Skills Extensive experience in multi-site, global S&OP and lean supply chain management , ideally within a manufacturing or complex operational environment. Proven experience of leading change and transformation , including process implementation, continuous improvement and embedding new ways of working to improve supply chain performance. Strong people leadership and development experience , with the ability to coach, motivate and develop teams while effectively influencing within matrix organisations and across dotted-line relationships. Experience working successfully in a multi-cultural, global environment , with excellent stakeholder management, influencing and facilitation skills and the ability to build strong partnerships across functions and geographies. Highly analytical and commercially focused, with strong ERP and data skills , attention to detail, effective risk management capabilities and the ability to translate complex data into practical decisions and actions. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Aug 21, 2026
Full time
We are seeking an experienced and pro-active Site Supply Chain Manager to lead and develop the supply chain function within a manufacturing environment. Working closely with local and Group functions, you will develop effective site-level supply chain operations, playing a leading role in change and transformation, process implementation and continuous improvement , using data and insight to improve performance and build a high-performing supply chain organisation. Key Responsibilities Lead the Site Supply Chain function , managing, developing and coaching the team while building strong collaborative relationships across Manufacturing, Sales, Procurement, Finance, Logistics and Group functions. Lead and own the S&OE and S&OP processes , balancing global demand with site capacity, identifying risks and opportunities, developing scenarios and ensuring timely escalation and resolution of supply constraints. Drive change, transformation and continuous improvement , implementing robust supply chain processes, improving ERP utilisation, enhancing planning capability and delivering measurable improvements in customer service, inventory, working capital and operational performance. Own supply chain performance and KPIs , including forecast accuracy, production plan attainment and adherence, inventory, obsolescence and customer service, using data and analytics to identify improvement opportunities and drive action. Manage supply, inventory and working capital , ensuring effective stock deployment, safety stock levels. Key Experience & Skills Extensive experience in multi-site, global S&OP and lean supply chain management , ideally within a manufacturing or complex operational environment. Proven experience of leading change and transformation , including process implementation, continuous improvement and embedding new ways of working to improve supply chain performance. Strong people leadership and development experience , with the ability to coach, motivate and develop teams while effectively influencing within matrix organisations and across dotted-line relationships. Experience working successfully in a multi-cultural, global environment , with excellent stakeholder management, influencing and facilitation skills and the ability to build strong partnerships across functions and geographies. Highly analytical and commercially focused, with strong ERP and data skills , attention to detail, effective risk management capabilities and the ability to translate complex data into practical decisions and actions. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Assistant Store Manager Central London Are you a passionate retail leader who thrives on delivering exceptional customer experiences and motivating high-performing teams? We are looking for an enthusiastic and commercially focused Deputy Store Manager to support the day-to-day running of a busy fashion retail store. Working closely with the Store Manager, you'll play a key role in driving sales, developing the team and ensuring customers receive an outstanding shopping experience every time they visit. The Role As Deputy Store Manager, you will: Support the Store Manager in leading, coaching and developing a motivated retail team Drive sales performance and help achieve store targets and KPIs Deliver exceptional customer service and create a positive shopping experience Promote new products, promotions and loyalty initiatives with confidence Ensure operational standards are maintained across stock control, administration, security, health & safety and loss prevention Monitor team performance and provide regular feedback, coaching and support Lead by example and inspire colleagues through a positive and customer-focused approach Support the delivery of business objectives and store performance targets About You We're looking for someone who: Has previous experience in a retail supervisory, assistant manager or deputy manager role Is commercially aware and target driven Has strong leadership and people management skills Can motivate, coach and develop others Is organised and able to prioritise effectively in a fast-paced environment Leads by example with high standards of professionalism and presentation Is passionate about delivering outstanding customer service Enjoys working as part of a collaborative and supportive team If you're an energetic retail leader looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your retail management career.
Aug 21, 2026
Full time
Assistant Store Manager Central London Are you a passionate retail leader who thrives on delivering exceptional customer experiences and motivating high-performing teams? We are looking for an enthusiastic and commercially focused Deputy Store Manager to support the day-to-day running of a busy fashion retail store. Working closely with the Store Manager, you'll play a key role in driving sales, developing the team and ensuring customers receive an outstanding shopping experience every time they visit. The Role As Deputy Store Manager, you will: Support the Store Manager in leading, coaching and developing a motivated retail team Drive sales performance and help achieve store targets and KPIs Deliver exceptional customer service and create a positive shopping experience Promote new products, promotions and loyalty initiatives with confidence Ensure operational standards are maintained across stock control, administration, security, health & safety and loss prevention Monitor team performance and provide regular feedback, coaching and support Lead by example and inspire colleagues through a positive and customer-focused approach Support the delivery of business objectives and store performance targets About You We're looking for someone who: Has previous experience in a retail supervisory, assistant manager or deputy manager role Is commercially aware and target driven Has strong leadership and people management skills Can motivate, coach and develop others Is organised and able to prioritise effectively in a fast-paced environment Leads by example with high standards of professionalism and presentation Is passionate about delivering outstanding customer service Enjoys working as part of a collaborative and supportive team If you're an energetic retail leader looking for your next challenge, we'd love to hear from you. Apply today and take the next step in your retail management career.
ROLE: Customer Service Administrator HOURS: 08:30 - 17:00 Monday - Friday SALARY: £28,039.04 plus excellent benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Recycling, Ilkeston Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional Administrator to join our Infeed team supporting heavily on customer enquires, building supplier relationships, supporting our current supplier base along with reaching out for new suppliers with a view to expanding our network based at our Recycling site, Ilkeston. This role would suit an experienced Customer Service advisor or administrator with strong communication skills. WHAT OUR CUSTOMER SERVICR ADMINISTRATORS DO: Develop and maintain excellent working relationships with new and future suppliers Respond to supplier enquiries, queries both on the phone and via email Liaise with our Transport and Administration department regarding delivery and collections, purchase orders Continue to review the market for trends and conduct analysis to make new business proposals with potential new suppliers Providing data on supplier trends and volumes to the Recycling Commercial Manager WHAT WE NEED FROM OUR CUSTOMER SERVICE ADMINISTRATORS: Previous experience in Customer Service, Administration or Purchasing Good attention to detail and strong organisational skills Computer literate including Microsoft packages - Outlook, Excel, Word, PowerPoint Working as part of a fast paced and dynamic team cross functionally Being able to multitask and prioritise your workload WHAT WE OFFER OUR CUSTOMER SERVICE ADMINISTATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Aug 21, 2026
Full time
ROLE: Customer Service Administrator HOURS: 08:30 - 17:00 Monday - Friday SALARY: £28,039.04 plus excellent benefits BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Eurocell Recycling, Ilkeston Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting for an additional Administrator to join our Infeed team supporting heavily on customer enquires, building supplier relationships, supporting our current supplier base along with reaching out for new suppliers with a view to expanding our network based at our Recycling site, Ilkeston. This role would suit an experienced Customer Service advisor or administrator with strong communication skills. WHAT OUR CUSTOMER SERVICR ADMINISTRATORS DO: Develop and maintain excellent working relationships with new and future suppliers Respond to supplier enquiries, queries both on the phone and via email Liaise with our Transport and Administration department regarding delivery and collections, purchase orders Continue to review the market for trends and conduct analysis to make new business proposals with potential new suppliers Providing data on supplier trends and volumes to the Recycling Commercial Manager WHAT WE NEED FROM OUR CUSTOMER SERVICE ADMINISTRATORS: Previous experience in Customer Service, Administration or Purchasing Good attention to detail and strong organisational skills Computer literate including Microsoft packages - Outlook, Excel, Word, PowerPoint Working as part of a fast paced and dynamic team cross functionally Being able to multitask and prioritise your workload WHAT WE OFFER OUR CUSTOMER SERVICE ADMINISTATORS: You will be rewarded with a very competitive basic salary 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Programme Administrator Temporary contract until September 2026 £19.92 per hour (PAYE) Central London (Hybrid), 35 hours per week A fantastic opportunity has arisen for an experienced Administrator to join a national organisation supporting high impact programmes that shape nursing excellence across the UK. This is a great fit for someone who thrives in a busy, collaborative environment and enjoys varied, meaningful work. The Role You'll provide high quality administrative and organisational support across projects, meetings and academy workstreams. Working closely with senior leaders, members and internal teams, you'll help ensure smooth delivery of programmes and efficient day to day operations. Key responsibilities include: Project & programme support across multiple workstreams Diary, travel and expenses coordination Meeting administration including agendas, minutes and action tracking Financial admin such as processing invoices, expenses and bookings Stakeholder communication with staff, members and external partners Supporting CRM use, document formatting and internal processes Contributing to continuous improvement across administrative systems Experience: Strong background in administrative roles Confident building relationships at all levels Experience improving admin processes Excellent customer service skills Skills: Clear written and verbal communication Planning & prioritisation under tight deadlines Ability to take ownership of tasks and support multiple projects Minute taking and meeting support Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint) Accurate data entry, invoice/expense processing High attention to detail This is a brilliant short term opportunity to support impactful work within a respected national body. Ideal for an organised, proactive administrator who enjoys variety and responsibility.
Aug 21, 2026
Full time
Programme Administrator Temporary contract until September 2026 £19.92 per hour (PAYE) Central London (Hybrid), 35 hours per week A fantastic opportunity has arisen for an experienced Administrator to join a national organisation supporting high impact programmes that shape nursing excellence across the UK. This is a great fit for someone who thrives in a busy, collaborative environment and enjoys varied, meaningful work. The Role You'll provide high quality administrative and organisational support across projects, meetings and academy workstreams. Working closely with senior leaders, members and internal teams, you'll help ensure smooth delivery of programmes and efficient day to day operations. Key responsibilities include: Project & programme support across multiple workstreams Diary, travel and expenses coordination Meeting administration including agendas, minutes and action tracking Financial admin such as processing invoices, expenses and bookings Stakeholder communication with staff, members and external partners Supporting CRM use, document formatting and internal processes Contributing to continuous improvement across administrative systems Experience: Strong background in administrative roles Confident building relationships at all levels Experience improving admin processes Excellent customer service skills Skills: Clear written and verbal communication Planning & prioritisation under tight deadlines Ability to take ownership of tasks and support multiple projects Minute taking and meeting support Microsoft Office proficiency (Word, Excel, Outlook, PowerPoint) Accurate data entry, invoice/expense processing High attention to detail This is a brilliant short term opportunity to support impactful work within a respected national body. Ideal for an organised, proactive administrator who enjoys variety and responsibility.
