Kevin Theobald Employment Agency
Reading, Oxfordshire
Implant/ Reading up to £35K! Organising transport by air, road and sea. Customer Services and completion of Dangerous Goods paperwork. Invoicing, job costing and undertaking export documentation. Key Duties: Completion of end-to-end forwarding activities as the individual role requires. Completion of Dangerous Goods paperwork for all modes of transportation Work closely with internal and external customers. Focus on customer service. To organise transport by air, road & sea Use of Next Gen/MS office as requested. Ensure invoicing, job costing, CIA, Netting, and milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist senior forwarders, Supervisor and line manager where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or line manager.
Oct 08, 2025
Full time
Implant/ Reading up to £35K! Organising transport by air, road and sea. Customer Services and completion of Dangerous Goods paperwork. Invoicing, job costing and undertaking export documentation. Key Duties: Completion of end-to-end forwarding activities as the individual role requires. Completion of Dangerous Goods paperwork for all modes of transportation Work closely with internal and external customers. Focus on customer service. To organise transport by air, road & sea Use of Next Gen/MS office as requested. Ensure invoicing, job costing, CIA, Netting, and milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist senior forwarders, Supervisor and line manager where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or line manager.
We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.
Oct 08, 2025
Full time
We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.
Role: Assistant Shipping Manager Location: Bromborough Type: Permanent Salary: Up to £37,000 DOE + bonus scheme Type: Monday-Friday days Russell Taylor Group are seeking an Assistant Shipping Manager to support our client's international logistics and fulfilment operations. This role is ideal for effective logistics professionals with strong leadership experience and an impeccable eye for detail. The role: Manage all aspects of logistics (air, sea, and road) and communicate with carriers to guarantee on-time, economical delivery. Manage and instruct the packing team to improve workflow effectiveness and guarantee quality assurance. Comply with international trade standards when creating packing lists, invoices, customs declarations, and other shipment documentation. Share information and address any shipping-related concerns with internal teams, freight forwarders, and suppliers on a regular basis. Proactively look for ways to streamline logistics procedures and cut expenses. Use ERP & WMS to track shipments and deliver performance reports. The candidate: 5 years' experience in shipping and logistics 2 years in a managerial or supervisory role Knowledge of freight methods Excellent problem-solving skills and meticulousness to guarantee order accuracy and eliminate delays. Previous experience using an ERP and Warehouse Management System A thorough understanding of customs documentation and UK HMRC regulations is required. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Oct 07, 2025
Full time
Role: Assistant Shipping Manager Location: Bromborough Type: Permanent Salary: Up to £37,000 DOE + bonus scheme Type: Monday-Friday days Russell Taylor Group are seeking an Assistant Shipping Manager to support our client's international logistics and fulfilment operations. This role is ideal for effective logistics professionals with strong leadership experience and an impeccable eye for detail. The role: Manage all aspects of logistics (air, sea, and road) and communicate with carriers to guarantee on-time, economical delivery. Manage and instruct the packing team to improve workflow effectiveness and guarantee quality assurance. Comply with international trade standards when creating packing lists, invoices, customs declarations, and other shipment documentation. Share information and address any shipping-related concerns with internal teams, freight forwarders, and suppliers on a regular basis. Proactively look for ways to streamline logistics procedures and cut expenses. Use ERP & WMS to track shipments and deliver performance reports. The candidate: 5 years' experience in shipping and logistics 2 years in a managerial or supervisory role Knowledge of freight methods Excellent problem-solving skills and meticulousness to guarantee order accuracy and eliminate delays. Previous experience using an ERP and Warehouse Management System A thorough understanding of customs documentation and UK HMRC regulations is required. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Customs Administrator Stafford (fully onsite) 12-month contract with potential to extend for the right person 37 hours a week: 08:00-16:30 Mon-Thurs, 08:00-13:00 Fri Up to £13.95 PAYE hourly rate plus holiday and pension contribution (umbrella rates also available) This is a hands-on, fast-paced role at the heart of international trade operations. You'll be joining a respected manufacturer of industrial diesel engines, known worldwide for its reliable and innovative power solutions. The company plays a key role in supporting OEMs and end users across the globe. Based at the Stafford site, you'll take ownership of daily import and customs activities. Working closely with freight forwarders and internal teams, you'll help navigate complex trade regulations and keep goods moving smoothly. A big part of your role will be making sure all imports are cleared in line with HMRC rules and company procedures- without causing delays to delivery schedules. Role Responsibilities: Provide accurate import clearance instructions to Customs Brokers in line with UK regulations and deadlines Manage and verify import documentation, resolving queries and discrepancies with stakeholders Calculate customs duties and apply savings where applicable Maintain audit-ready records and compliance logs Report non-compliance and escalate issues to the Customs Compliance Supervisor Coordinate classification requests and support continuous improvement of import processes Build strong stakeholder relationships and monitor compliance metrics What you need: Self-motivated, disciplined and well-organised, with strong attention to detail Team-oriented with excellent communication and stakeholder engagement skills Skilled at managing multiple priorities, solving problems and meeting tight deadlines Confident using Microsoft Office, especially Excel (formulas, pivot tables, charts) Experience in large, complex organisations is a plus, offering insight into navigating layered systems Knowledge of Incoterms and handling high-volume international trade is beneficial for global operations Prior experience in import/export roles or using the Customs Declaration Service (CDS) is preferred but not essential To apply, please submit a copy of your up-to-date CV indicating your relevant experience. Applicants must have an existing right to work in the UK, and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be provided in a Key Information Document (KID) supplied to registered candidates.
Oct 03, 2025
Contractor
Customs Administrator Stafford (fully onsite) 12-month contract with potential to extend for the right person 37 hours a week: 08:00-16:30 Mon-Thurs, 08:00-13:00 Fri Up to £13.95 PAYE hourly rate plus holiday and pension contribution (umbrella rates also available) This is a hands-on, fast-paced role at the heart of international trade operations. You'll be joining a respected manufacturer of industrial diesel engines, known worldwide for its reliable and innovative power solutions. The company plays a key role in supporting OEMs and end users across the globe. Based at the Stafford site, you'll take ownership of daily import and customs activities. Working closely with freight forwarders and internal teams, you'll help navigate complex trade regulations and keep goods moving smoothly. A big part of your role will be making sure all imports are cleared in line with HMRC rules and company procedures- without causing delays to delivery schedules. Role Responsibilities: Provide accurate import clearance instructions to Customs Brokers in line with UK regulations and deadlines Manage and verify import documentation, resolving queries and discrepancies with stakeholders Calculate customs duties and apply savings where applicable Maintain audit-ready records and compliance logs Report non-compliance and escalate issues to the Customs Compliance Supervisor Coordinate classification requests and support continuous improvement of import processes Build strong stakeholder relationships and monitor compliance metrics What you need: Self-motivated, disciplined and well-organised, with strong attention to detail Team-oriented with excellent communication and stakeholder engagement skills Skilled at managing multiple priorities, solving problems and meeting tight deadlines Confident using Microsoft Office, especially Excel (formulas, pivot tables, charts) Experience in large, complex organisations is a plus, offering insight into navigating layered systems Knowledge of Incoterms and handling high-volume international trade is beneficial for global operations Prior experience in import/export roles or using the Customs Declaration Service (CDS) is preferred but not essential To apply, please submit a copy of your up-to-date CV indicating your relevant experience. Applicants must have an existing right to work in the UK, and evidence of eligibility will be required. Suitable candidates will be contacted. The above represents a summary of the contract assignment. A full description of this contract assignment is available. A full explanation of this rate and all deductions will be provided in a Key Information Document (KID) supplied to registered candidates.
Warehouse Operative We are looking to welcome a new member to join our warehouse team. This person will need to be physically able for the manual handling of unpacking containers and computer literate to complete administration tasks. Working Hours: Monday - Friday or (1 hour lunch break) Overtime / Weekend work available during peak times 3 Month probation period - Once passed probation candidate is enrolled into company bonus scheme. 23 days holiday offered plus bank holidays. Basic understanding of ETSF operations would be helpful but not essential. A current counterbalance forklift license is desirable but not essential. Applicant will need access to either a bike or car due to location. DBS checks will be carried out on the successful candidate. Devanning Containers: • Moving pallets (with pallet trucks and if licences, PPT, counterbalance truck and reach truck) • Booking stock onto the WMS system with barcodes during devan • Building pallets to customer spec's • Wrapping pallets both by hand and on wrap machine • Labelling pallets correctly • Putting pallets away into racking and recording their locations correctly • Completing put away notes • Banksman duties if applicable Key Activities: • Cost control within department • Completion of end-to-end warehousing activities as the individual role requires • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Use of Cargowise/WMS/SMS/MS office as requested • Use any scanners/IT equipment provided by the company as appropriate to the task • Assist Supervisors and line managers where required including all tasks as requested • Ensure all reports including internal and customer specific are completed within the deadline • Complete warehouse administration as appropriate • Ensure Best Practice models are adopted • Operate within companies Quality Management and Food Safety systems • Always remain customs, BRC and H&S compliant • Safe unloading and loading of vehicles • Counting and confirming inventory • Communicating discrepancy issues to relevant parties • Mark / label incoming stock as required / instructed • Storing stock / inventory in a safe manner • Ensure all picks are completed and are accurate • Completing all paperwork as instructed and per company policies • Loading and wrapping stock on pallets • General housekeeping, ensuring cleanliness, hygiene, tidiness, and safety of work environment. This includes removal of rubbish, sweeping and general cleaning of work areas. • Carrying out safety checks on vehicles and recording checks as required • Help to train and guide any new staff to make their transition into the company smooth • Report any damages in warehouse to management team • Racking / site checks in accordance with H&S compliance • Taking photos of inbound inventory / containers and outbound loads and uploading photos and documentation onto CargowiseEdocs • Always wear correct PPE • Any other tasks as directed by their supervisor or line manager Technical Experience: • Educated to GCSE/O' level standard or equivalent. • Good operational knowledge • A high level of customer service skills • Driving and forklift licence desirable Behavioural Competencies: • Problem solving skills • Customer service driven • Result-oriented and driven to achieve goals and meet targets • Profitability and result-oriented and always looking for improvement in our business processes • Team oriented • Well organised • Quality focus and engaged in continuous improvement • Willingness to work flexible hours as the business requires • Self-motivation and drive to succeed
Oct 03, 2025
Full time
Warehouse Operative We are looking to welcome a new member to join our warehouse team. This person will need to be physically able for the manual handling of unpacking containers and computer literate to complete administration tasks. Working Hours: Monday - Friday or (1 hour lunch break) Overtime / Weekend work available during peak times 3 Month probation period - Once passed probation candidate is enrolled into company bonus scheme. 23 days holiday offered plus bank holidays. Basic understanding of ETSF operations would be helpful but not essential. A current counterbalance forklift license is desirable but not essential. Applicant will need access to either a bike or car due to location. DBS checks will be carried out on the successful candidate. Devanning Containers: • Moving pallets (with pallet trucks and if licences, PPT, counterbalance truck and reach truck) • Booking stock onto the WMS system with barcodes during devan • Building pallets to customer spec's • Wrapping pallets both by hand and on wrap machine • Labelling pallets correctly • Putting pallets away into racking and recording their locations correctly • Completing put away notes • Banksman duties if applicable Key Activities: • Cost control within department • Completion of end-to-end warehousing activities as the individual role requires • Follow strict and time sensitive SOP's/KPI's to ensure compliance • Use of Cargowise/WMS/SMS/MS office as requested • Use any scanners/IT equipment provided by the company as appropriate to the task • Assist Supervisors and line managers where required including all tasks as requested • Ensure all reports including internal and customer specific are completed within the deadline • Complete warehouse administration as appropriate • Ensure Best Practice models are adopted • Operate within companies Quality Management and Food Safety systems • Always remain customs, BRC and H&S compliant • Safe unloading and loading of vehicles • Counting and confirming inventory • Communicating discrepancy issues to relevant parties • Mark / label incoming stock as required / instructed • Storing stock / inventory in a safe manner • Ensure all picks are completed and are accurate • Completing all paperwork as instructed and per company policies • Loading and wrapping stock on pallets • General housekeeping, ensuring cleanliness, hygiene, tidiness, and safety of work environment. This includes removal of rubbish, sweeping and general cleaning of work areas. • Carrying out safety checks on vehicles and recording checks as required • Help to train and guide any new staff to make their transition into the company smooth • Report any damages in warehouse to management team • Racking / site checks in accordance with H&S compliance • Taking photos of inbound inventory / containers and outbound loads and uploading photos and documentation onto CargowiseEdocs • Always wear correct PPE • Any other tasks as directed by their supervisor or line manager Technical Experience: • Educated to GCSE/O' level standard or equivalent. • Good operational knowledge • A high level of customer service skills • Driving and forklift licence desirable Behavioural Competencies: • Problem solving skills • Customer service driven • Result-oriented and driven to achieve goals and meet targets • Profitability and result-oriented and always looking for improvement in our business processes • Team oriented • Well organised • Quality focus and engaged in continuous improvement • Willingness to work flexible hours as the business requires • Self-motivation and drive to succeed
Gleeson Recruitment Group
Sunbury-on-thames, Middlesex
Gleeson has been partnered with a Global Business for a exciting opportunity has arisen for a Export Freight Supervisor to join a dynamic and forward-thinking company This company is renowned for its commitment to excellence and innovation in the logistics sector, making it an ideal workplace for ambitious professionals seeking to make a significant impact. Job Title: Export Freight SupervisorSalary : £38,000 + Bonus Location : Ashford - Heathrow Duties: Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road. Provide exceptional customer service across all transportation channels. Oversee the entire shipment process to ensure precise and timely bookings. Expedite the processing of shipment information to prevent potential delays. Communicate with customers to provide tailored quotations based on their specific needs. Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures. Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Interact with customers professionally and courteously. Contribute to business development initiatives. Maintain precise documentation, records, and system updates to uphold data integrity. Ideal Candidate: Experience in handling of freight Air, Sea , road Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 1 year of experience in the freight industry. Strong Account Management Pricing Understand Industry : Freight Forwarding At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Sep 24, 2025
Full time
Gleeson has been partnered with a Global Business for a exciting opportunity has arisen for a Export Freight Supervisor to join a dynamic and forward-thinking company This company is renowned for its commitment to excellence and innovation in the logistics sector, making it an ideal workplace for ambitious professionals seeking to make a significant impact. Job Title: Export Freight SupervisorSalary : £38,000 + Bonus Location : Ashford - Heathrow Duties: Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road. Provide exceptional customer service across all transportation channels. Oversee the entire shipment process to ensure precise and timely bookings. Expedite the processing of shipment information to prevent potential delays. Communicate with customers to provide tailored quotations based on their specific needs. Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures. Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Interact with customers professionally and courteously. Contribute to business development initiatives. Maintain precise documentation, records, and system updates to uphold data integrity. Ideal Candidate: Experience in handling of freight Air, Sea , road Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 1 year of experience in the freight industry. Strong Account Management Pricing Understand Industry : Freight Forwarding At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Sep 24, 2025
Full time
Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
We have an Export Supervisor position with an established Forwarder: To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Systems / Software Knowledge - to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure RIF achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Salary - £36k - £38k If you have not heard from us within 7 days, your application has been unsuccessful
Sep 23, 2025
Full time
We have an Export Supervisor position with an established Forwarder: To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Systems / Software Knowledge - to utilise a range of in-house systems to process customer bookings to meet the requirements requested by the customer. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure RIF achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Salary - £36k - £38k If you have not heard from us within 7 days, your application has been unsuccessful