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Are you a creative communicator with a strong understanding of the commercial fit out market and a talent for turning ideas, technical solutions and project experience into compelling bids? We're looking for an experienced Proposals Manager or Senior Proposals Manager to join our growing Fit Out team , supporting our ambition to build and develop our presence in the London fit out market. This is a dedicated Fit Out role, working closely with our Fit Out leadership, preconstruction and project teams to help secure new opportunities across the private sector, from early Expressions of Interest and PQQs through to competitive Design & Build tenders, two-stage bids, interviews and client presentations. You'll be at the centre of our work winning activity, helping us respond quickly and creatively to opportunities while ensuring every submission clearly communicates why Willmott Dixon is the right partner. Working flexibly from home and from our office opposite the Old Bailey, you'll have a passion for producing high-quality bids and ideally bring experience of working within the fit out, interiors or wider construction market. As Proposals Manager within our Fit-Out team, you will: Lead the development of EOIs, PQQs, tender submissions and D&B bids from initial strategy through to final submission. Work closely with our Fit-Out lead, Project Managers, estimators, designers, planners and other specialists to shape compelling proposals. Develop clear win themes and differentiators that respond to the client's priorities and set us apart from our competition. Turn technical, commercial and operational information into clear, persuasive and client-focused written responses. Lead answer planning sessions, bid workshops and tender reviews, challenging the team to continually improve the quality of our submissions. Help shape the overall look, feel and messaging of bids, ensuring submissions are engaging, concise and visually strong. Support client presentations, tender interviews and pitch material, helping teams communicate our offer confidently and consistently. Manage submission programmes and contributors to ensure deadlines are achieved in the fast-paced environment of private-sector fit out. Capture and develop project experience, case studies and reusable content as we continue to build our Fit-Out capability and credentials. What we're looking for You may currently be working as a Proposals Manager, Bid Manager, Bid Writer, Bid Editor or Senior Bid Coordinator, ideally within fit out, interiors or construction. Essential criteria Strong experience of writing, editing and managing high-quality construction or fit out bids. Experience of developing compelling win themes and translating them consistently throughout submissions. Experience of working on EOIs, PQQs and competitive tender submissions, ideally including Design & Build opportunities. Ability to understand technical information and turn it into clear, persuasive and client-focused content. Experience of facilitating answer planning sessions, win-theme workshops and tender reviews. Strong organisational and resource-planning skills, including managing contributors and demanding tender deadlines. Confidence working directly with senior leaders, project teams and technical specialists. Strong Microsoft Office skills. Experience using Adobe InDesign. Desirable criteria Direct experience within the commercial fit out or interiors market. Experience of private-sector D&B and two-stage procurement. Understanding of the London commercial property, workplace and fit out market. Experience supporting tender interviews and client presentations. This is an opportunity to join a growing specialist Fit Out team and play an important role in shaping how we present ourselves to the market. You'll have the opportunity to influence our bids, our messaging and our approach as we continue to develop the business and secure the next generation of Fit Out projects. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 'Big' Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Role: Call Centre Team Leader Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 30,000 - 33000 DOE + benefits CCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Call Centre Team Leader Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Call Centre Team Leader Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Call Centre Team Leader role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Role: Call Centre Team Leader Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: 30,000 - 33000 DOE + benefits CCA Recruitment are excited to be recruiting for a Call Centre Team Leader to join a client based in Wythenshawe M22. The ideal candidate will be someone who can inspire and motivate a team of contact centre professionals supporting ambition and building on motivation. The ability to identify training needs to improve performance and most importantly to have a solid understanding of contact centre methodologies which you can draw on to coach and develop your team. This will be a role that delivers growth through improved skills and behaviours of the team. Role duties of the Call Centre Team Leader Build and deliver success plans for the team Evaluate performance throughout the shift and current period to identify improvements and develop/deliver plans to achieve all objectives and KPI's Continually assess the skill levels of the team, implementing remedial plans to enable success Support personal development planning Inspire teams with creative engagement and effective use of leadership tools to influence performance and create a high energy and motivated work environment Individual coaching sessions for excellence Identify and address barriers to success with individuals and the collective team Collate and track analysis of effectiveness, customer experience and skill levels. Present back tracking to plan, further initiatives to achieve. Contribute to operational action plans and initiatives including process and system improvements Articulate in providing reporting and analysis of the teams performance Effective management of competencies for both self and the team Deliver a fantastic customer experience through all interactions from self and the team Experience required for this Call Centre Team Leader Evidence leading a contact centre team to success Experience of delivering against against metrics Experience of positively influencing growth and improvement with individuals Experience of different sales and coaching methodology Attention to detail Proven track record of analytical and reporting skills Excellent time and task management Please follow the link to apply for this Call Centre Team Leader role based in Wythenshawe. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Sue Ross Recruitment are delighted to be working in partnership with our client, a highly respected and purpose-led creative communications agency , in the recruitment of a Business Development Executive. This is an exciting opportunity to join an innovative agency that delivers impactful campaigns across health, sustainability, equality, diversity and public sector engagement. Due to continued growth and ambitious future plans, our client is seeking a commercially minded and proactive Business Development Executive to support the development of new business opportunities and strengthen their presence across key sectors. Sue Ross Recruitment is looking to speak with ambitious individuals who are passionate about building client relationships, developing new opportunities and utilising the latest AI technologies to drive business growth. This newly created role offers excellent exposure across the business and the opportunity to play a key role in shaping the company's future success. The successful candidate will focus on generating new business opportunities, particularly across public sector markets, whilst supporting wider business development, tendering and marketing activities. Working closely with senior leadership and creative teams, you will identify prospective clients, nurture relationships and contribute towards achieving ambitious growth targets. A significant aspect of the position involves the use of AI platforms and CRM systems to support lead generation, market research and client targeting. Candidates should therefore be confident utilising tools such as HubSpot, Claude, Gemini and LinkedIn as part of a strategic business development approach. Key Responsibilities Produce targeted prospect lists using CRM systems, HubSpot and AI tools. Identify and engage prospective clients through email, LinkedIn and other outreach channels. Build and maintain strong relationships with key decision-makers and commissioning organisations. Achieve agreed quarterly business development targets. Produce reports on activity, market intelligence, lead generation and conversion rates. Gather and interpret client briefs. Prepare proposals, presentations and pitch documentation. Support the wider business development team in converting opportunities into live projects. Research and identify new markets, sectors and growth opportunities. Assist with marketing activities, case studies and content creation to support brand awareness. Collaborate with creative and communications teams to maximise opportunities arising from existing client work and referrals. Tender & Sector Development Research tender portals and identify suitable opportunities. Support the preparation and coordination of tender submissions. Contribute written content and ideas for bid responses. Research new sectors and routes to market. Assist with the preparation of promotional and marketing materials. Person Specification We are interested in hearing from candidates who can demonstrate: Experience in sales, business development or client relationship management. Strong experience using LinkedIn as a business development tool. HubSpot and CRM system experience. Experience using AI tools such as Claude, Gemini or similar platforms. Excellent written and verbal communication skills. Strong commercial awareness and business acumen. Excellent organisation and attention to detail. A proactive, self-motivated and target-driven approach. Creativity and the ability to contribute fresh ideas. The ability to perform effectively under pressure and meet deadlines. A genuine desire to learn, develop and contribute to business growth. Why Apply? This is a genuinely exciting opportunity to join a forward-thinking and values-driven organisation where your ideas and contribution will have a direct impact on business success. The role offers genuine scope for development, exposure to senior stakeholders and the opportunity to work across a diverse range of projects and sectors. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

As a Store Manager Designate at Vision Express, You'll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You'll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!

Training & Quality Assurance Manager Location: Wiltshire Salary: 40000 + benefits Contract Type: Full-time, Permanent About the Role We are looking for an experienced and passionate Training & Quality Assurance Manager to lead our learning, development and quality functions within our busy contact centre operation. Reporting to the Head of Operations, you will be responsible for designing and delivering engaging training programmes, managing quality assurance processes, and driving continuous improvement across customer interactions. You will play a critical role in ensuring our teams have the skills, knowledge and support needed to deliver exceptional customer experiences while meeting operational and regulatory standards. This is an exciting opportunity for a results-driven leader who is passionate about coaching, performance improvement and creating a culture of learning and excellence. Key Responsibilities of this Training & Quality Assurance Manager role Training & Development Design, develop and deliver onboarding and induction programmes for new starters. Create and implement ongoing training initiatives to support operational and business objectives. Conduct training needs analyses and identify knowledge and skills gaps. Develop coaching frameworks that drive colleague engagement and performance. Evaluate training effectiveness through performance metrics, feedback and quality outcomes. Maintain training materials, documentation and e-learning content. Quality Assurance Develop and manage the contact centre quality framework and scorecards. Lead a team of Quality Analysts and Trainers. Monitor calls, emails, webchat and other customer interactions to assess quality standards. Deliver regular feedback, coaching and development plans to improve performance. Analyse QA results and identify trends, risks and opportunities for improvement. Ensure compliance with company policies, regulatory requirements and customer service standards. Performance & Continuous Improvement Produce and present quality and training reports to senior stakeholders. Use customer feedback, quality insights and operational data to recommend improvements. Work closely with Operations, Workforce Planning and HR teams to support business objectives. Champion a culture of continuous learning, accountability and customer excellence. Support change initiatives and operational projects across the contact centre. About You for this Training & Quality Assurance Manager role Essential Skills & Experience Proven experience in a Training Manager, Learning & Development Manager, Quality Manager, or similar role within a contact centre environment. Strong understanding of contact centre quality monitoring and coaching methodologies. Experience designing and delivering training programmes for multi-channel customer service teams. Demonstrable experience managing and developing teams. Excellent communication, presentation and stakeholder management skills. Strong analytical skills with the ability to interpret performance data and identify trends. Experience using quality monitoring and contact centre reporting systems. Ability to manage multiple priorities in a fast-paced environment. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

About The Advocacy Project We help people speak up and make decisions about their health, wellbeing and social care. We're here to make sure people who are vulnerable because of their circumstance can understand their rights, make effective choices about their lives and voice their concerns. Some of the ways we do this include: advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing user involvement projects that help organisations improve what they offer by listening to people who use their services local Healthwatch services, which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback Accessible communication - we specialise in producing easy read documents designed to help organisations communicate with people with learning disabilities. Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them. About the role The Senior Advocate (Practice Lead) provides organisation-wide advocacy practice leadership while maintaining a complex advocacy caseload when required. The postholder manages the operational delivery of the Spot Purchase Advocacy Service and Paid for Advocacy service and provides expert case consultation to all advocates, supports safeguarding practice, allocates spot purchase referrals, mentors advocates, delivers training and contributes to the continuous development and quality assurance of advocacy practice across the organisation. Working under the direction of the Head of Service Delivery, the postholder supports service development, raises awareness of advocacy services and deputises for aspects of the safeguarding lead role when required. Key responsibilities Practice Leadership Provide expert case-related advice and guidance to advocates across all advocacy services. Act as the first point of contact for complex advocacy practice queries. Support quality assurance through case audits, reflective discussions and feedback. Identify learning needs and contribute to improving advocacy practice across services. Support advocacy managers with practice-related issues. Spot Purchase Service Manage the day-to-day operational delivery of the Spot Purchase Advocacy Service. Support the Customer Advisors with referral allocation, operational queries and monitoring. Allocate referrals appropriately according to advocate skills, availability and contractual requirements. Monitor referral progression, maintain spreadsheets and ensure contractual timescales are met. Support invoice checking and performance reporting. Help develop and expand the Spot Purchase Advocacy Service alongside the Head of Service Delivery. Paid for Advocacy service Maintain online appointment diary for enquires. Undertake initial triage conversations. Provide advocacy as required. Manage end to end process. Report monthly on activity. Support with marketing of service as required. Advocacy Casework Maintain a reduced but complex advocacy caseload across statutory and non-statutory advocacy services if/when required. Provide urgent advocacy cover where operationally required. Work across multiple advocacy services according to organisational need. Support zero-hours advocates and new staff through mentoring and shadowing. Safeguarding Provide safeguarding advice and guidance to staff. Deputise for the Designated Safeguarding Lead during periods of absence. Support safeguarding decision-making and promote best practice. Training & Awareness Deliver induction, refresher training and practice workshops. Support awareness raising and promotional activity for advocacy services. î Contribute to presentations for professionals and stakeholders. General Develop effective relationships with commissioners, professionals and partner organisations. Undertake projects delegated by the Head of Service Delivery. Participate in meetings, service development and organisational initiatives. Comply with all organisational policies and procedures. Carry out other projects and tasks as needed Person Specification Essential Independent Advocacy Qualification in at least one statutory advocacy discipline (e.g. Care Act Advocacy, IMCA or IMHA). Significant experience working as an advocate. Excellent knowledge of advocacy legislation including the Care Act 2014, Mental Capacity Act 2005, Mental Health Act 1983, Human Rights Act and safeguarding adults. Experience supporting or mentoring advocates with casework. Experience managing complex advocacy cases. Strong understanding of safeguarding procedures and ability to deputise for the Designated Safeguarding Lead. Excellent organisational, leadership and prioritisation skills. Excellent written and verbal communication skills. Excellent IT skills including Microsoft Excel and case management systems. Ability to manage spreadsheets, referral allocation and operational monitoring. Ability to work independently and across multiple advocacy services. Willingness to undertake advocacy casework when required. Desirable Qualifications in multiple advocacy disciplines (e.g. Care Act, IMCA, IMHA, RPR). Experience in delivery training. Experience promoting or marketing advocacy services. Experience supporting service development and quality improvement. Knowledge of commissioning and contract monitoring. Personal Attributes Professional and approachable. Supportive and collaborative. Solution-focused with excellent attention to detail. Creative and proactive. Committed to high-quality advocacy and continuous improvement. Benefits of working for us We're committed to providing an empowering, flexible and supportive working environment for all our staff. Our employee benefits include 30 days annual leave (including up to 3 days between Christmas and New Year), participation in a pension scheme with 6% employer contribution, access to a free confidential counselling service, and an interest-free travel/bike loan. All our staff are supported to learn and develop in a variety of ways, including a monthly lecture series where we invite sector experts to talk to our staff on topical issues. We are a Disability Confident and Mindful Employer.

Sue Ross Legal are working on behalf of our client, a highly respected Law Firm who are seeking a PI/Clinical Negligence Fee Earner . They will consider candidates at paralegal, legal executive, and solicitor level on a permanent basis. An exciting opportunity has arisen for a committed and empathetic legal professional to join a specialist team handling personal injury and clinical negligence claims. This role offers hands-on experience in cases involving serious and catastrophic injuries, allowing you to make a tangible impact in clients lives. As a Personal Injury Fee Earner, you ll be responsible for managing legal claims for individuals who have suffered injuries due to third-party negligence. Building strong client relationships is vital you ll become a key part of their support system, helping to secure the treatment, rehabilitation, and compensation they deserve. The position is structured across three progressive levels Assistant, Associate, and Senior with each level increasing in complexity and case value. At the senior level, you will typically handle claims exceeding £250,000 and collaborate with some of the UK s leading barristers. Key Responsibilities for the PI/Clinical Negligence Fee Earner role: Manage and maintain strong communication with clients throughout their case Draft pre-action correspondence and key litigation documents Assess liability, quantum, and prepare medical and damages evidence Coordinate treatment and rehabilitation where needed Instruct Counsel and attend conferences, applications, and trials Take witness statements and compile special damages documentation Ensure compliance with Pre-Action Protocols and Court directions Conduct litigation and dispute resolution Prepare claims for trial and support successful outcomes Candidate Requirements for the PI/Clinical Negligence Fee Earner role: Excellent telephone and written communication skills Strong legal research and document preparation skills Highly organised, proactive, and task-driven Demonstrated client care and relationship-building abilities Working knowledge of personal injury and/or clinical negligence litigation Familiarity with the Pre-Action Protocols, Civil Procedure Rules (CPR), and litigation process Understanding of solicitor/client retainers What s on Offer for the PI/Clinical Negligence Fee Earner role: This role offers a clear and supported career path. As you gain experience and demonstrate your capabilities, you will take on more complex, higher-value cases, and may progress into mentoring, supervisory, or senior leadership roles within the team. The chance to work on high-impact personal injury cases Exposure to complex and rewarding legal work A supportive and collaborative legal team Flexibility with full-time and part-time hours Structured career development opportunities This is an outstanding organisation to work with and the successful candidate will enjoy being part of a dynamic and forward thinking team culture. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

Sue Ross Legal is seeking a Fast Track Claims Team Leader to support the Team Manager and Head of Fast Track in leading a high-performing group of RTA Fee Earners and administrative staff. This is a fantastic opportunity for an experienced personal injury professional with leadership skills to make a real impact driving performance, mentoring colleagues, and ensuring exceptional client service. As a Claims Team Leader, you ll play a pivotal role in balancing technical expertise with team leadership. You ll be responsible for performance management, coaching, and embedding best practices, while also providing technical guidance on personal injury cases. Key responsibilities include: Delivering divisional financial targets and KPIs Conducting monthly 1:1s, appraisals, and team performance meetings Monitoring case progression, telephony performance, and client complaints Ensuring compliance with DPA, SRA rules, and company policies Providing technical support on litigated and non-litigated PI cases Mentoring and developing team members, identifying training needs Driving engagement and continuous improvement across the Fast Track division Key Performance Indicators: Achieve planned financial and operational results for Fast Track Meet SLA targets agreed with your Line Manager Demonstrate team competence and development Drive engagement leading to improved team output You ll bring: Experience mentoring and developing colleagues Clear direction and accountability for team objectives Excellent communication and time management skills Proven track record in PI claims (Part 7 litigation and MOJ Portal Stages 1 3) Understanding of OIC and Intermediate Track case tracks Strong knowledge of Fast Track procedures and MI Commitment to delivering outstanding client care Previous supervisory or team management experience Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

A rare opportunity has arisen for an experienced Financial Controller to join a growing and ambitious business within a niche sector. Ideally you will be ACCA, ACA or CIMA qualified Financial Controller; however, due consideration will be given to QBE candidates. Reporting directly to the CEO, the Financial Controller will lead a small team of finance and operational professionals. This is a hands-on role requiring close collaboration with colleagues, senior stakeholders, and the Board to support the continued growth and success of the business. The primary purpose of the role is to provide financial leadership, ensuring robust financial reporting, effective internal controls, and full compliance with statutory and regulatory obligations. Core Responsibilities Prepare accurate monthly and quarterly Management Accounts for internal and external stakeholders. Prepare weekly sales, margin, and performance reports. Month-end reporting, journals and reconciliations. Variance analysis and financial reports to support business decision-making and presentation to the CEO and Board. Budgetary control. Financial forecasting and risk analysis. Reconcile VAT, import duties and associated tax liabilities and complete VAT returns. Maintain strong financial controls and ensure compliance with UK accounting standards and statutory requirements. Maintain awareness of Corporation Tax requirements and support compliance. Manage financial hedging activities in accordance with company policy. Ensure financial records are accurate and completed for audit. Coordinate the monthly payroll process through an external provider. Year-end accounts, ensuring all statutory deadlines are met. In addition to the finance responsibilities, the successful candidate will act as the Company's Money Laundering Reporting Officer (MLRO), ensuring compliance with all applicable anti-money laundering (AML), counter-terrorist financing (CTF) and financial crime regulations. The role will involve maintaining AML policies and procedures, conducting relevant reporting activities, and liaising with regulators, advisers and other external stakeholders as required. This is a rare opportunity to join a growing and ambitious company as a Financial Controller. Please apply today to express your interest and a member of the team will be in touch with all shortlisted candidates ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.

Assistant Catering Manager - Secondary School Location: Wirral Contract: Term Time Only Hours: Full Time (Monday-Friday) Salary: 15.50- 18.50 per hour (dependent on experience) Start Date: September 2026 Tradewind Recruitment are seeking an experienced and enthusiastic Assistant Catering Manager to join the catering team at a welcoming secondary school on the Wirral. This is an exciting opportunity for a motivated individual with catering and supervisory experience who is passionate about delivering high-quality food services within an educational environment. The successful candidate will support the Catering Manager in the day-to-day operation of the school's catering provision, ensuring excellent food quality, customer service, and compliance with food safety regulations. Main Purpose of the Role: To support the Catering Manager in the effective management of the school's catering service, ensuring the delivery of nutritious, high-quality meals while maintaining the highest standards of food hygiene, health and safety, and customer service. Key Requirements: Previous experience within a catering, hospitality, or food service environment Experience supervising or leading a team Level 2 Food Hygiene Certificate (Level 3 desirable) Strong organisational and communication skills Ability to work effectively in a fast-paced environment Understanding of food safety and health & safety regulations A commitment to safeguarding and promoting the welfare of children Key Responsibilities: Support the Catering Manager with the day-to-day running of the kitchen and dining facilities Assist with menu planning, food preparation, and service delivery Supervise catering staff and allocate duties as required Ensure high standards of food quality, presentation, and customer service Monitor stock levels and assist with ordering and stock control Maintain accurate records relating to food safety and hygiene Ensure compliance with all food safety, health and safety, and safeguarding procedures Assist with training and supporting catering team members Promote a positive dining experience for students, staff, and visitors What We're Looking For: A positive and proactive approach to work Strong leadership and team-working skills Excellent attention to detail and organisational ability A passion for providing high-quality food and service Reliable, professional, and adaptable Previous experience in a supervisory catering role is highly desirable Apply Now: To express interest or request further information, please click 'apply now' or send your CV and a brief cover letter to (url removed) as soon as possible. The successful candidate will be required to undergo an enhanced DBS check prior to appointment.

The future is uncertain - unless you're with a company that's always investing in it. That's because at Vision Express, when it comes to sight, we take it seriously. We're confident in our capabilities, thanks to our unmatched technology, countless opportunities for growth and the backing of EssilorLuxottica, a global leader in the eyecare industry. Become one of our pre-registration optometrists and your career can only benefit. We are proud to offer Pre-registration Optometrist Placement in partnership with the College of Optometrists. Our structured placement program provides students with invaluable, practical real-world experience, in a supportive retail environment. Why Choose Vision Express? We're part of EssilorLuxottica, a global leader in cutting-edge eye care and premium eyewear, with an extensive portfolio of brands such as Oakley and Ray-Ban. You'll be backed by a business passionate about quality, innovation, and excellence, giving you confidence in offering your customers the widest range of products. You'll work with world-class technology that keeps you at the forefront of optometry. This includes OCT, visual field analysers, automated refraction, fundus cameras, non-contact tonometry, automated keratometry, and automated phoropters among much else. Being part of both Vision Express and EssilorLuxottica means diverse career paths, excellent training programmes and impressive development opportunities. We're proud of the clinical training we offer. Right now, we have colleagues across the business studying everything from IP and Medical Retina to glaucoma and myopia. You might want to become an Optometrist Store Manager, a Dispensing Optician or support the next generation of Pre-Registration students by becoming a Pre-Reg Supervisor or Pre-Reg Development Tutor. Every step you take comes with fascinating challenges and great rewards. Life outside the test room is very important to us. You can get involved in the OneSight EssilorLuxottica Foundation, helping our mission to eliminate uncorrected poor vision in countries across the world, in one generation. What to expect from your Pre-registration Optomtrist Placement? Practical experience in a busy optical practice, collaborating with experienced optometrists and dispensing opticians. Hands-on patient care, refining your clinical skills in real consultations. Mentoring from knowledgeable optometrists to guide you through your placement journey. Exposure to a wide range of eye conditions and treatment pathways to enhance your clinical knowledge. Access to modern technology and techniques that gives you an experience of innovative optical equipment and industry best practices. Opportunity to progress on to our newly qualified support programme once you have completed your degree. Our people always have and always will be our greatest asset. Our values reflect this - we care about our people and like to show it. We offer an extensive range of benefits that shows our appreciation for your contribution to the team and the business. Our Benefits 33 days' annual leave including bank holidays - this increases with length of service. Free annual eyewear & discounts for your family & friends Sales and performance-based bonus & incentives Private medical cover Life Assurance Competitive pension Coverage of your professional fees Additional benefits We offer an impressive range of additional benefits: Lifestyle benefits, such as Gymflex, dining cards, discounted travel, experience days and discounted bicycles through our cycle to work scheme. Access to a company-wide eye care professional community, where you can share knowledge and collaborate via internal channels. Access to world-leading technology and flexible working environments. Access to Leonardo - EssilorLuxottica's learning platform. Ongoing CPD and personal development opportunities. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join us and we'll help you unlock your full potential, every step of the way.

Police Scotland is seeking an experienced and motivated senior leader to undertake the role of Interim Chief Operating Officer (COO) within our Digital Division for a period of up to 12 months. This is a unique opportunity to play a pivotal leadership role in one of the UK's largest and most complex public sector digital environments, supporting frontline policing, public safety and national digital transformation. Reporting directly to the Chief Digital and Information Officer (CDIO) and acting as their formal deputy, the postholder will provide strategic and operational leadership across Digital Division, helping to shape and deliver the organisation's Digital, Data and ICT ambitions while ensuring the effective delivery of critical digital services. The Role The Interim Digital Division COO will lead the operational management of the Digital Division, providing leadership across digital service delivery, technology operations, governance, financial management, programmes and people leadership. The role carries accountability for significant revenue and capital budgets, strategic supplier relationships, digital transformation programmes and the delivery of technology services that support policing across Scotland. Working closely with the CDIO, Police Scotland colleagues, the Scottish Police Authority, Scottish Government and national policing partners, you will provide leadership on digital strategy, innovation and organisational performance while helping to deliver measurable improvements in operational effectiveness and public service outcomes. What We Are Looking For We are interested in hearing from candidates who can demonstrate: Significant senior leadership experience in a Departmental Chief Operating Officer, Digital Operations Director, Deputy Director, Chief Technology Officer, Chief Information Officer or equivalent role. A strong track record of leading Digital, Technology and data operations/service delivery. Experience of managing substantial operational and capital budgets, resources and strategic investment programmes. Proven capability in leading complex portfolios of projects and programmes within large organisations. Strong stakeholder management skills, including experience operating and influencing senior stakeholders Experience of delivering organisational change, service improvement and innovation in complex environments. Excellent communication skills, with the ability to translate technical matters into clear business outcomes. A collaborative and values-driven leadership approach that inspires high-performing teams and builds effective partnerships. Desirable Experience Applications are particularly welcomed from individuals with experience within below areas but this is only desirable: The UK Public Sector. Policing, law enforcement, criminal justice or wider public safety organisations. National or multi-site organisations operating within complex governance and regulatory environments. Large-scale digital service delivery and technology-enabled transformation programmes. Flexible Working Police Scotland is committed to supporting flexible ways of working. We welcome expressions of interest from candidates seeking: Full-time or part-time arrangements. A combination of on-site and home-based working, subject to business requirements. Flexible working patterns that support both organisational needs and individual circumstances. The primary work location is currently Dalmarnock, Glasgow, with regular engagement across Police Scotland, partner organisations and national stakeholder groups. Who Should Apply? This opportunity will suit a highly motivated leader who combines strategic vision with operational delivery, has a passion for public service and can quickly establish credibility across a complex stakeholder landscape. You will bring the experience, judgement and leadership capability required to help shape the future of digital policing while ensuring the continued delivery of critical services that support officers, staff and communities across Scotland. Applications from candidates with relevant policing, justice, public sector and digital leadership experience are strongly encouraged. You should have been resident in the UK for a minimum of five years immediately prior to application for this role Currently Police Scotland have guidance in place that allows appropriate roles to be operated on an agile basis, should you have an interest in working more flexibly then we would encourage your application. In accordance with the Police and Fire Reform Scotland Act 2012, this post has been designated as politically restricted or sensitive. Please contact the Talent Acquisition team for further information and guidance if required.

Production Shift Manager We have a fantastic new job opportunity for a Production Shift Manager to join The Magnum Ice Cream Company within a busy factory and manufacturing environment, leading operator teams and supporting safe, efficient and high-quality production. If you ve also worked in the following roles, we d also like to hear from you: Manufacturing Shift Manager, Shift Manager, Production Manager, Manufacturing Manager, Operations Manager, Factory Shift Manager, Production Team Leader, Manufacturing Team Leader, Factory Manager, Continuous Improvement Manager SALARY: £37,800 - £59,100 per annum (depending on experience) + Benefits LOCATION: Gloucester, Gloucestershire, South West England JOB TYPE: Full Time, Permanent WORKING HOURS: Shift work working pattern to be confirmed JOB OVERVIEW This is an excellent opportunity for a Production Shift Manager who has a strong background in manufacturing, people leadership and continuous improvement. Working as the Production Shift Manager you will lead semi-autonomous operator teams on shift, helping to deliver safety, quality, efficiency, waste, housekeeping and hygiene objectives across your production area. As the Production Shift Manager you will make operational decisions in a fast-paced factory environment, manage incidents professionally, support improvement activity and coach teams to achieve high standards of performance. ABOUT US The Magnum Ice Cream Company is a leading global ice cream business and a EUR 7.9 billion publicly listed company, with 19,000 expert ice cream colleagues and iconic brands including Wall s, Cornetto and Ben & Jerry s, loved by consumers in 76 countries. Formerly part of Unilever, the company has been taking pleasure seriously for more than 100 years, serving happiness with every lick and scoop of ice cream for generations. Now operating as a standalone organisation, The Magnum Ice Cream Company is focused on growth, innovation, performance and creating extraordinary ice cream experiences. With deep expertise in the ice cream category, the company offers an environment where people are encouraged to work with ownership, move at pace, win together and help shape the future of ice cream. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Production Shift Manager include: Lead Operator Teams: Provide day-to-day line management, coaching, guidance and support for semi-autonomous operator teams on shift Manage Safety Standards: Complete safety actions, carry out audits, manage safety incidents and support investigations where required Support Quality Performance: Drive quality standards, validate checks, follow up quality actions and manage quality incidents professionally Coordinate Shift Operations: Make key operational decisions, coordinate factory activity and adapt plans where needed to maintain production performance Enforce Site Standards: Ensure teams follow expected standards for behaviour, safety, quality, breaks, processes, housekeeping and hygiene Manage Performance: Support appraisals, absence management, employee relations, development planning and performance conversations Communicate Disruption: Provide clear updates on operational changes, absence, material shortages, downtime and production disruption Deliver Effective Handovers: Ensure accurate, detailed and professional handovers between shift managers and operational teams Support Continuous Improvement: Identify losses, communicate improvement opportunities and support initiatives to reduce waste, cost and inefficiency Coordinate Training Activity: Work with the site training team to support training plans, scheduling and day-to-day training delivery CANDIDATE REQUIREMENTS ESSENTIAL Strong background in manufacturing, production or factory operations Strong understanding of end-to-end manufacturing processes Knowledge of safety and environmental legislation, factory standards, company policy, systems and working practices Proven people leadership skills with experience leading teams in a manufacturing environment Experience of supporting improvement projects and managing change with teams Strong continuous improvement knowledge, including tools used to identify and reduce time, cost and waste losses Excellent organisation, communication and decision-making skills Ability to work in a fast-paced, changing environment and prioritise operational activity in real time Ability to drive a strong safety culture and support high standards of quality and performance Good reading, writing, numeracy and communication skills to support data recording, machine performance analysis and teamwork Curious about self-development and motivated to progress into senior people leadership or technical roles in manufacturing DESIRABLE Background in shop floor roles Reasonable mechanical skills to help address day-to-day operational issues NO AGENCIES PLEASE APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P15044 This job is being advertised by AWD online on behalf of The Magnum Ice Cream Company AWD-IN-SPJ

Transport Focus is the independent watchdog for transport users across Britain. As the organisation prepares to take on significant new responsibilities through rail reform, we're looking for a Public Affairs Lead to help shape their influence, profile and engagement across the UK. This is a newly created role with genuine scope and autonomy. Reporting to the Head of Communications, you'll take ownership of the public affairs function, developing strategy, building relationships with key political and stakeholder audiences, and ensuring the voice of transport users is heard where decisions are made. The Role You'll lead engagement across Westminster, Whitehall, devolved governments and regional authorities, helping Transport Focus expand its influence as its remit grows. Working closely with senior leaders, you'll identify opportunities, manage risks and develop relationships that help drive meaningful change for passengers and road users. About You You could come from public affairs, policy, government relations or a related field, but you'll have a strong understanding of the UK political landscape and a track record of building influential stakeholder relationships. Most importantly, you'll be a strategic thinker who is equally comfortable delivering. You'll be motivated by public impact, confident working autonomously, savvy, proactive and excited by the opportunity to build and shape a growing function. We're particularly interested in candidates with experience spanning national, regional and devolved politics, alongside a collaborative and pragmatic approach to influencing. Why Join? This is a rare opportunity to take ownership of a public affairs agenda at a pivotal moment for a respected, purpose-driven organisation. Alongside an excellent benefits package, you'll have the chance to make a tangible impact on the future of transport policy and passenger advocacy across the UK. Additional Information & How to Apply This role will be based at either their London or Manchester Office, 2 days a week (hybrid). Salary is up to 65,000pa with 28.9% civil service pension. Application deadline is 23:59, Sunday 23rd August. No cover letter required, but please ensure all relevant experience is highlighted on your CV. Full UK right to work required. Sponsorship not available. Our commitments to diversity and inclusion Transport Focus is committed to building a diverse and inclusive organisation that reflects the people and communities we serve. We welcome applications from candidates of all backgrounds. Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Murray McIntosh is a specialist Policy, Public Affairs, Strategic Communications and Economics recruitment consultancy, recruiting positions at all levels and across all sectors. Our team boasts over 20 years of experience in this space, with expertise spanning all industries and subject areas.