78 jobs found

Service Desk Administrator Location: Clapham, London Salary: £28,000 per annum Hours: Full-time, Monday to Friday Office-based About the Role We are looking for a Service Desk Administrator to join our busy team based in Clapham, London . The successful candidate will play a key role in supporting our engineering operations, ensuring engineers are efficiently scheduled and customers receive a professional and responsive service. This is a varied administrative role suited to someone who is organised, proactive and confident communicating with engineers, customers, contractors and internal teams. Key Responsibilities Schedule and coordinate engineers across London. Allocate planned maintenance, servicing and reactive jobs to engineers. Manage and update the engineers' daily schedules. Liaise with engineers throughout the day to ensure jobs are completed on time. Contact customers and residents to arrange appointments and access. Manage incoming service requests and allocate jobs appropriately. Monitor outstanding and completed works. Update the service management system with job details and engineer information. Ensure engineers have the correct job information and access details. Follow up outstanding jobs, reports and paperwork. Assist with organising PPM and servicing schedules . Communicate changes to engineers and customers promptly. Deal with general customer and service enquiries. Assist with invoicing, purchase orders and general administration where required. Maintain accurate records and filing systems. Produce basic reports and spreadsheets. Support the Service Manager and wider operations team with day-to-day administration. Ensure a high level of customer service is maintained at all times. About You The ideal candidate will be: Highly organised with excellent attention to detail. Confident communicating by telephone and email. Comfortable working in a busy, fast-paced service environment. Able to prioritise multiple jobs and changing schedules. Proactive and able to solve problems quickly. Computer literate with good knowledge of Microsoft Office, particularly Outlook and Excel. Professional and confident when dealing with customers and engineers. A strong team player who can also work independently. Previous experience within a service desk, scheduling, facilities, maintenance or engineering environment would be highly advantageous. What We Offer £28,000 per annum. Full-time, office-based position in Clapham, London . Monday to Friday working week. Opportunity to join an established and growing engineering business. Varied role with responsibility across the service and engineering operation. Opportunity for career progression and development. Supportive team environment. The Opportunity This is an excellent opportunity for an experienced administrator, service coordinator or scheduler looking to join a specialist plumbing, heating and HIU maintenance business

HR Administrator (People Services) - 6 Month Temporary Contract Location: Northumbrian Water, Pity Me Durham. Hybrid role. Salary: £13.45 per hour Contract: Temporary, 6 Months Recruiter: Pertemps Pertemps are delighted to be recruiting on behalf of Northumbrian Water for an experienced and organised HR Administrator to join their People Services team on a 6-month temporary basis. This is an excellent opportunity for a proactive administrator with strong organisational skills and a customer-focused approach to support a busy HR function. The successful candidate will play a key role in ensuring the HR Helpdesk and Payroll teams can continue to deliver an excellent service to employees across the business. Key Responsibilities General Administration Provide comprehensive administrative support to the People Team. Coordinate and process invoices and purchase orders for services such as pensions, car leasing, training and other external providers. Manage incoming and outgoing post for the HR team. Arrange induction activities for new HR starters, including system access, introductions and meeting schedules. Schedule and coordinate team meetings, events and activities. Support wider People Services administration as required and provide cover for colleagues when needed. Specialist Administration Process Subject Access Requests and Third-Party Data Requests in line with GDPR requirements. Systems Administration Coordinate the scanning and uploading of employee documentation to SharePoint and Oracle systems. Reset employee and manager access passwords when required. Produce regular and ad hoc reports from Oracle and other HR databases. Administer holiday corrections within the Oracle system. About You Essential Experience A minimum of 2-3 years' administrative experience. Experience managing multiple priorities within a fast-paced, reactive environment. A proven ability to work to deadlines and manage scheduled workloads effectively. Strong relationship-building skills with the ability to communicate effectively across teams and departments. Essential Skills Confident user of Microsoft Office, particularly Excel and Word. Experience using databases and systems to manage and progress work activities. Excellent verbal and written communication skills. Ability to quickly learn HR systems and processes. A proactive approach to identifying improvements and enhancing service delivery. Desirable Skills & Experience Previous experience in an HR Administration or Customer Administration role. Knowledge of Northumbrian Water Group structures and departments. Advanced Excel skills including pivot tables, formulas and data analysis. What We're Looking For Strong customer service focus. Excellent planning and organisational skills. Ability to work proactively and meet deadlines. Resilient, adaptable and confident in a busy environment. Self-motivated with the ability to work independently and as part of a team. Professional, positive and enthusiastic attitude. Ability to handle confidential information with discretion. Flexible approach and willingness to undertake relevant training.

Hire Desk Controller required in Edmonton, North London, joining a well-established plant hire business offering £30,000 £32,000, progression and stability. Join a well-established and growing business within the plant hire and equipment rental industry. The company is committed to investing in its people, creating a friendly working environment and providing genuine opportunities to develop your career. Key Benefits of the Hire Desk Controller: £30,000 32,000 basic salary Monday to Friday, 42.5 hours per week 24 days holiday plus bank holidays Standard pension Friendly and supportive working environment Career progression and development opportunities Join an established business that invests in its staff Varied role with plenty of customer interaction About the Role As a Hire Desk Controller , you will play a key role in ensuring the smooth running of the hire desk and delivering excellent customer service. Your responsibilities will include: Taking customer enquiries and identifying their equipment requirements Processing equipment on-hire and off-hire requests accurately Building and maintaining strong customer relationships Organising equipment deliveries and collections Liaising with customers, drivers and internal teams to coordinate hire requirements Keeping hire records and systems up to date Providing a professional and efficient service throughout the hire process This is a busy and varied position where you will become an important part of the day-to-day operation, helping customers get the right equipment where they need it, when they need it. About You We are looking for a customer-focused and organised individual who enjoys working in a busy environment. You may have previous experience within plant hire, equipment rental, tool hire, construction. You may have worked as a Hire Desk Controller, Hire and Sales Coordinator, Hire Administrator, Hire Negotiator, Rental Manager, Hire Controller, Plant Hire Controller, Rental Administrator or similar to be considered. Next Steps If you are looking for a Hire Desk Controller opportunity with a well-established business that genuinely invests in its staff, we want to hear from you. Apply today to take the next step in your career or contact Georgina on (phone number removed)/(url removed) to find out more on this Hire Desk Controller position!

Graduate ServiceNow Support Analyst Competitive Salary Derby (Hybrid) Permanent We are continuing to invest heavily in our ServiceNow platform and digital transformation capabilities. As part of this growth, we are looking to appoint a Graduate ServiceNow Support Analyst on a permanent basis. This is an exciting opportunity for a recent graduate looking to begin a career within technology, platform support, and enterprise applications. You'll receive hands-on training, work alongside experienced ServiceNow professionals, and gain exposure to one of the world's leading digital workflow platforms. Role Summary As a Graduate ServiceNow Support Analyst, you will support the day-to-day operation of the ServiceNow platform, helping to resolve user queries, investigate incidents, and assist with system configuration and enhancement activities. Working closely with platform specialists, developers, business stakeholders, and third-party partners, you will develop your technical knowledge while contributing to the ongoing success of a business-critical platform. This role offers an excellent foundation for a long-term career within ServiceNow and could lead to opportunities as a ServiceNow Developer, Technical Consultant, Platform Administrator, or Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with maintaining system documentation, user guides, and knowledge articles. • Work with senior team members to identify recurring issues and potential improvements. • Learn ServiceNow administration and configuration best practices. • Participate in training and development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications About You We're looking for enthusiastic graduates who are passionate about technology and eager to build a career in digital platforms and IT services. You may have: • A degree in Computer Science, Information Technology, Business Information Systems, Software Engineering, Cyber Security, or a related discipline. • A genuine interest in technology, digital transformation, and enterprise systems. • Strong problem-solving and analytical skills. • Excellent communication and interpersonal skills. • The ability to learn quickly and work collaboratively within a team. • Strong attention to detail and organisational skills. Desirable Skills • Basic understanding of IT Service Management or ITIL principles. • Exposure to JavaScript, programming, or scripting through studies or personal projects. • Knowledge of databases, APIs, or system integrations. • Experience using service desk, ticketing, or workflow management tools. • Relevant university projects, internships, placements, or work experience within technology. What You'll Receive • Structured training and mentoring from experienced ServiceNow professionals. • Clear career progression opportunities. • Exposure to enterprise-scale technology platforms. • Support towards ServiceNow certifications. • Hybrid working environment. • Competitive salary and benefits package. Key Competencies • Customer Focus • Problem Solving • Communication Skills • Curiosity and Willingness to Learn • Teamwork and Collaboration • Attention to Detail • Adaptability

Service Desk & Administrative Coordinator Location: Aylesbury Salary: 30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support, and general administration, making it ideal for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact for customers, handling service enquiries and logging requests. Coordinate planned maintenance visits and respond to emergency call-outs. Schedule engineers and manage workloads to ensure efficient service delivery. Monitor and maintain service management systems, ensuring all jobs are accurately recorded and updated. Track job progress and ensure service levels and deadlines are achieved. Provide customers with regular updates regarding job status and completed works. Source and order parts, liaising with suppliers to meet service requirements. Administration & Business Support Manage incoming calls, emails, and general correspondence. Maintain accurate company records, databases, and documentation. Assist with the preparation of service reports, quotations, and invoices. Provide administrative support to the HR and Finance functions. Coordinate team schedules, meetings, and other business activities. Support compliance activities and assist with audit preparation where required. About You To be successful in this role, you will have: Previous experience within a Service Desk, Service Coordinator, Scheduling, Administration, or Customer Service position. Strong organisational skills with the ability to manage multiple priorities effectively. Excellent communication skills and a professional telephone manner. A customer-focused approach with a commitment to delivering outstanding service. Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. Experience using CRM, scheduling, or service management systems. The ability to work under pressure whilst maintaining accuracy and attention to detail. A reliable, proactive, and hardworking attitude. What We Offer A friendly and supportive working environment. Opportunity to join a growing and successful business. Varied and engaging role with excellent responsibility. Training and development opportunities. Competitive salary and benefits package. If you are an organised administrator with strong coordination skills and enjoy working in a customer-focused environment, we'd love to hear from you. Apply today to become an integral part of our team. Provide your feedback on BizChat

Job Title: IT Project Coordinator Location: Bridgend / St Asaph / Plymouth Salary: 28,000 - 30,000 per annum Job Type: Full-time, Permanent Ready to take the first step in your project career? We're looking for a driven, highly organised and enthusiastic Projects Coordinator to join our growing team, with plenty of opportunity to learn, develop and progress in one of the UK's fastest-growing MSPs. About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do. About The Role: As our technical IT project coordinator, you will organise and coordinate the delivery of IT services to our ever-expanding customer base. You will be responsible for planning and managing all IT related projects whilst handling administrative tasks such as provisioning, hardware orders and scheduling engineering diaries. Our IT projects cover various aspects, including: Server migrations Email migrations IT support onboarding Managed Print installations Cyber projects Day to day, you will organise your queue that your Team Leader has allocated you and join check-in sessions to document progress and address any obstacles that are delaying delivery. Each week you will join a Work In Progress (WIP) meeting where you will be required to provide an update on the status of your projects and any projects going live. Some travel to our other offices may be required. Key Responsibilities: Projects: Planning projects that have been received from the sales team. Facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. Consistently updating customers on the progress of their orders. Provide documentation and a clear handover to both the client and the support teams. Responsible for always delivering world-class service. Creating accurate assets and assigning to customer agreements. Ordering: Raising purchase orders on our PSA and ensuring prices are accurate to supplier. Ordering services. Ordering hardware. Provisioning of licences such as Microsoft. Booking in stock and managing stock, including taking part in Stock Takes Engineering: Schedule engineers to attend site for installation and training. Create task tickets for engineers as part of your project planning. Creating accurate appointments including configuration, installation and follow up. What we're looking for: Experience Required: Previous project management experience IT project delivery and/or provisioning would be a benefit A positive attitude with a can do approach to everything! Highly organised and structured individual The ability to multitask effectively and deal with large volumes of workload Excellent communication skills both verbal and written A team player Renumeration and Benefits: Basic Salary of 28,000 - 30,000 Staff Share Equity Scheme - your piece of the "Purple Pie" New customer referral incentive 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; IT Services Manager, IT Desk Support, IT Project Coordinator, IT Project Management, IT Project Administrator, MSP Project Manager, Managed IT Services Coordinator may also be considered for this role.

IT Systems & Network Administrator Location: Heathrow Salary: £50,000 £80,000 depending on experience Working arrangement: Office/depot based not a remote role Our client is looking for an experienced and hands-on IT Systems & Network Administrator to join their IT team. This is a key role responsible for the day-to-day operation, maintenance, security and troubleshooting of the organisation s IT infrastructure. The successful candidate will have strong practical experience across network administration, firewall management and virtualisation , with particular expertise in SonicWall firewalls and VMware ESXi/vSphere . Proven, demonstrable experience in a similar IT systems/network administration role is essential. The Role You will be responsible for: Network Security & Firewall Management Configure, manage and maintain SonicWall firewalls , including security policies, access rules, NAT, VPN and content filtering. Monitor firewall logs and network traffic to identify and respond to potential security threats. Carry out firmware upgrades, configuration backups and security hardening. Troubleshoot network connectivity and security issues. Virtualisation & Server Administration Administer and maintain VMware ESXi/vSphere hosts and virtual machines. Provision virtual machines and manage resource allocation and performance. Manage snapshots, backups, migrations and capacity planning. Monitor the health, availability and performance of the virtual infrastructure. Support patching and ongoing infrastructure improvements. End-User Support Provide 1st and 2nd line technical support to users across hardware, software, network and connectivity issues. Investigate and resolve support tickets efficiently and professionally. Provide a high level of customer service to internal users. Document incidents, solutions and standard operating procedures. General IT Operations Support Windows Server, Active Directory and associated services. Assist with backup, disaster recovery and business continuity processes. Work with external IT vendors and service providers to resolve technical issues. Support IT procurement and infrastructure projects where required. About You We are looking for someone with: At least 5 years' experience in an IT Systems, Network Administration or similar infrastructure-focused role. Proven, hands-on experience managing SonicWall firewalls , including configuration, VPNs, policies and troubleshooting. Strong working knowledge of VMware ESXi / vSphere . Excellent troubleshooting skills across desktop, server and network environments. Experience with Windows Server and Active Directory . A proactive approach to identifying and resolving technical issues. Strong problem-solving skills and the ability to take ownership of issues through to resolution. Excellent communication skills and a customer-focused approach. The ability to work independently, prioritise workload and operate effectively in a busy environment. Desirable Experience The following would be advantageous: Relevant IT certifications such as SonicWall CSSA, VMware VCP, CompTIA Network+/Security+ or Microsoft certifications . Experience supporting multi-site or international environments . Knowledge of PowerShell or other scripting . Experience with IT infrastructure monitoring tools. Previous experience working within a busy operational or depot-based environment. Salary & Working Arrangements The salary will be dependent on experience: Intermediate-level candidate: up to £50,000 Highly experienced candidate: up to £80,000 This is a fully office/depot-based position at Heathrow , and the role does not offer remote working. If you are an experienced IT Systems or Network Administrator looking for a hands-on infrastructure role where your technical expertise will be highly valued, we would be keen to hear from you.

Position: Junior Airtime Administrator Job ID: MFJ Location: Redhill Rate/Salary: 24,784.50 per annum Type: Permanent / Full Time HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Maritime Shipping, Energy, Subsea and Fire & Security sectors. The below job description outlines the position of: Junior Airtime Administrator Typically, this person will support the Airtime team by assisting with the administration of customer billing, provisioning requests and airtime services. The successful candidate will learn the company's products, internal systems and billing processes while ensuring customer requests are processed accurately and efficiently. HSB Technical's client is looking for someone who has: A good level of secondary education. Strong numerical skills. Excellent attention to detail. Good interpersonal and communication skills. Competent with Microsoft Office, particularly Excel and Word. Self-motivated with a willingness to learn. Flexible, trustworthy and able to work effectively within a team. Previous experience within a billing or finance environment would be advantageous but is not essential. Duties and Responsibilities: Assist with the administration of customer billing and provisioning requests. Learn and understand the company's products, services and billing processes. Use internal billing systems and third-party platforms to process customer requests. Process customer activations, deactivations and package changes. Support monthly airtime billing cycles. Carry out daily and weekly housekeeping checks to identify billing or processing errors. Validate invoices before final approval and issue invoices to customers. Respond to customer queries and ensure they are resolved within agreed timescales. Manage assigned tickets through the Freshdesk ticketing system until completion. Process customer prepay voucher sales, invoices and voucher deliveries. Liaise with internal departments to ensure customer requests are completed accurately and on time. Maintain accurate records while ensuring confidential information is handled appropriately. Prioritise workload effectively while maintaining a high level of accuracy. This is an excellent opportunity for someone looking to start or develop a career within administration, billing or customer services. Full training will be provided, offering the chance to gain experience with specialist billing systems and develop within a supportive Airtime team. This vacancy is being advertised by HSB Technical Ltd , who have been appointed to act as the recruitment consultancy for this role.

Role: Infrastructure Systems Administrator Location: Cheltenham - 3 days/week on-site Salary: 65,000 - 80,000 + benefits Infrastructure Systems Administrator needed to join our client, an established defence engineering firm based in Cheltenham. We're looking for an Infrastructure Systems Administrator to play a critical role in providing technical guidance, design and administration for key business infrastructure. You will be responsible for delivering advanced technical solutions, contribute to the development of new principles and concepts, and act as advisor to management and customer on advanced technical research studies and applications. Please note we can only consider UK nationals for this position based on UK Security Clearance requirements. What the role of the Infrastructure Systems Administrator entails: Some of the main duties of the Infrastructure Systems Administrator will include: Apply subject matter expertise to provide recommendations regarding systems administration to management and guide other team members as needed Contribute to the planning and development of the overall service Install, configure, administer, troubleshoot, and resolve system issues as required Participate as directed by the System Administration Manager in rosters and other arrangements necessary for the delivery of 24/7 services, undertaking responsibilities as part of the Systems Administration Team On-call rota, working flexibly to deliver out-of-hours planned and unplanned network changes Serve as Systems Administration lead on advanced projects and/or programmes Contribute to the development of new principles & concepts Follow, maintain and disseminate approved procedures, including adherence to ISO20000 & ISO27001 standards Collaborate with vendors for application support, upgrades, and issue resolution. Troubleshoot and resolve complex issues related to deployment, infrastructure, and system performance. What experience you need to be the successful Infrastructure Systems Administrator: Strong technical foundation in several of the following technologies: VMware vSphere 8.0+ Fiber Channel Storage Technologies - Dell NetApp Citrix XenApp/XenDesktop and Citrix Netscalar Amazon Web Services/Azure Microsoft OS 2019/2022, Exchange and Office 365 SQL Server administration/database concepts - MS SQL 2019 Certificate Authorities Administrative experience Experience with Linux and Ansible Experience with Active Directory Federated trusts Familiarity with project management methodologies including ITIL, AGILE and SCRUM Sound networking knowledge - TCP/IP, DHCP, DNS, MPLS This really is a fantastic opportunity for a Infrastructure Systems Administrator to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Office Administrator Location: Uddingston, Glasgow Salary: 27,500 - 30,000 Hours: Monday to Friday, 8:00am - 4:30pm Job Type: Permanent Are you an organised and proactive administrator looking for a varied role within a friendly and supportive team? We are recruiting on behalf of a well-established and successful business seeking an Office Administrator to support the smooth day-to-day running of its operations. This is an excellent opportunity to join a company that offers a fun working environment, a positive culture, and genuine long-term career prospects. The Role: As an Office Administrator, you'll play a key part in supporting office operations, transport administration, and, with training provided, the hire desk when required. This is a varied position where no two days are the same, making it ideal for someone who enjoys working in a busy environment and thrives on organisation. Key Responsibilities: Raising and processing purchase orders. Maintaining accurate records, files, and operational documentation. Supporting invoicing processes and liaising with the accounts team. Handling incoming telephone calls, emails, and general office enquiries. Assisting with reporting, data entry, and general administration. Monitoring and updating transport schedules and operational records. Supporting compliance administration and maintaining accurate documentation. Providing cover for the hire desk when required (full training provided). Taking customer enquiries and processing crane hire bookings. Preparing hire documentation and delivering excellent customer service. About You: We're looking for someone who has: Previous administration experience, ideally within transport, logistics, construction, or a similar industry. Excellent organisational skills with strong attention to detail. Confident communication skills and the ability to build positive relationships with customers and colleagues. Good working knowledge of Microsoft Office, including Word, Excel, and Outlook. The ability to prioritise workloads and work effectively in a fast-paced environment. A positive attitude, willingness to learn, and a team-focused approach. What's on Offer Competitive salary of 27,500 - 33,000 , depending on experience. Monday to Friday working hours - 8:00am to 4:30pm . Friendly, supportive, and fun working environment. Positive company culture where employees are valued. Full training provided for hire desk responsibilities. Opportunity to develop your skills and build a long-term career. If you're looking for a varied administration role with a growing business that values teamwork and offers excellent career stability, we'd love to hear from you. Apply now or email (url removed) if you are interested in this opportunity. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Logistics & Customer Service Administrator Rugby ( CV21 ) Monday to Friday: 9:00am until 5:00pm Our client based in Rugby are looking for a Logistics & Customer Service Administrator to join their growing team. This is a fantastic opportunity for someone looking for obtain a permanent position! The Role Logistics & Customer Service Administrator Key accountabilites Daily Tasks: Manage all E-commerce returns, maintaining master file(s) Uploading/downloading date from SAP and updating E-commerce portals once credits have been confirmed. Rebook all fail orders prompted by insufficient stock email alerts received from 3PL. Manage and update KAM file, liaising with 3PL as required. Request POD from 3PL as requested by customer s, Customer service order desks and Finance. Raise customer credits as necessary based on POD evidence. Updating Google returns log once raised. Weekly work: Update EDI return log(s) and report to 3PL for them to update their system. Update & issue TBR hidden stock report to TBR sales management. Respond to BC stock availability alert report. Update DX return report after receiving inspection report from Kumho Technical manager. Update collection outstanding list for all customers and send to 3PL Monthly work: Calculate TBR credit amounts, confirm with TBR Sales Management & raise credit notes. Manage consignment stock file(s). Liaise with account managers to ensure monthly stock files are received from account manager. Quarterly work: Calculate and report quarterly Blackcircles logistic fee to Finance. Calculate BC promotion rebate(s) and confirm back to Marketing. & supporting other team members as necessary - Fill out and forward to 3PL - Northern Ireland Export document for GB sales to NI. Confirm Open orders to 3PL (sales, returns/transfer) Perform Inventory Control Adjustments in SAP - Isolated/Q/I Management Inbound Container Receipt on SAP Close Open orders on SAP ( Once Open sales and returns are done) Covering Order desks as required Assist in logging KCOMP Tyre Returns as required. Booking NO FTP orders as required (Cancelled orders still delivered by 3PL) Pay & benefits 30,000 - 33,000 per annum Temp to perm opportunity Excellent opportunity to join and develop within a growing business Requirements Ideally someone used to working in a fast dynamic work place, with experience of B2B sales and customer service environments. Must have practical experience of working with SAP & Microsoft office products. Candidates will need to multi-task and be comfortable communicating directly with customers by phone and by email. Essential Skills - Time management skills sufficient to meet and exceed daily weekly monthly and quarterly deadlines. Familiarity and use of SAP (retrieving sales orders, raising credits & downloading data) Advance Excel skills (specifically in the use of pivot tables & VLookup calculations) Highly motivated team player with a positive and proactive approach Detail-oriented with the ability to prioritise workloads as required. Excellent organizational and analytical skills Good communication and negotiation abilities Reliable and dependable with the strongest of work ethics. For more information and to apply click 'Apply Now' to submit your application. If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

Orchard Professional Solutions are working with a local manufacturer, who are looking for a Group IT Support Administrator to join their team on a permanent basis For this role, we are looking for a self-motivated individual with a passion for technology who can deliver expectational customer service to both colleagues and clients Key Duties / Responsibilities Ensure the Service Desk is up to date Driving continuous improvement for processes within the service desk Lead weekly Service Desk review meetings to confirm state of all tickets Provide support of hardware, software and network issues Assist users with IT-related problems Answer queries and provide training where necessary Update service desk software to reflect work carried out to keep queries up to date Maintain accurate records of IT assets and users Provide accurate user work instructions and IT technical documentation for incidents, problems and projects completed Perform and monitor updates, backups and preventive maintenance on all IT systems Contribute to the implementation and monitoring of security measures to safeguard organisational data Participate in IT projects, including system upgrades, migrations and installations Work with third-party vendors to ensure a timely resolution of issues Skills and Competencies Experience woking within a IT Service Desk environment Able to demonstrate ability to manage objects within M365 tenant administration (Entra ID, Exchange Online and MS265 Admin Centre) along with on-premises active directory management Show knowledge of networking protocols and hardware Experience with virtualisation technologies (e.g. Hyper-V) Familiarity with Cloud services (e.g. AWS , Azure) String analytical and problem-solving skills Excellent communication and interpersonal skills Required Training / Qualifications At least 2 years experience in IT support or similar role Proven proficiency in Windows Desktop and Server operating systems Desirable Training / Qualifications Qualification / Degree in Information Technology, or a related field CompTIA: A+, Network+ and Security+ Certification Microsoft CertifiedL Windows Fundamentals (MTA) The specifics: Monday - Friday Office based in Melksham 37.5 hours per week Salary from 28,000 - 32,000 per annum D.O.E Orchard Professional Solutions Ltd are an equal opportunity employer. All applications will be considered for employment without attention to race, colour, religion, sex, sexual orientations, gender identity, national origin, veteran or disability status.

My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office 365, IP networking, and Windows operating systems. Install, configure, and maintain hardware and software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate IT systems and applications. Document support activities, solutions, and processes in the ticketing system. Collaborate with other IT team members to ensure seamless support and knowledge sharing. Stay updated on the latest industry trends and technologies to continuously improve support services. Requirements: A qualification in Computer Science, Information Technology, or a related field, or equivalent work experience. Proven experience in a 1st/2nd line IT support role. Strong knowledge of MS Office 365, IP networking, and Windows operating systems. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent are a plus. Please send an up to date CV for an immediate response and more information on a great role with a fantastic Client.

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee safety, attendance, onboarding and operational efficiency through a combination of software, automation and innovative workplace technology. Their customers span a range of sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst, you'll be the first point of contact for customers using the platform and will play a key role in delivering an excellent support experience. You'll help customers resolve queries, investigate issues, provide guidance and ensure they get maximum value from the technology. This is an excellent opportunity for someone with strong customer service skills who enjoys helping people and wants to build a career within technology and software support. What You'll Be Doing Acting as the first point of contact for customers via phone, email and ticketing systems. Delivering a professional, friendly and efficient customer experience. Logging, prioritising and managing customer enquiries and incidents. Investigating issues and identifying solutions using internal documentation and knowledge resources. Keeping customers informed throughout the lifecycle of their enquiry. Resolving issues wherever possible within agreed service levels. Escalating more complex incidents to specialist teams with clear and accurate information. Maintaining detailed records of customer interactions and resolutions. Contributing to internal knowledge articles and support documentation. Working collaboratively with colleagues to continuously improve customer service delivery. What We're Looking For We're looking for someone who genuinely enjoys helping customers and takes pride in delivering a great service experience. You'll likely have experience in: Customer Service Advisor Customer Support Advisor Helpdesk Advisor Service Desk Analyst Contact Centre Advisor Technical Support Administrator Customer Experience Executive Essential Skills Excellent verbal and written communication skills. Strong customer service mindset. Positive and professional approach. Good problem-solving abilities and attention to detail. Ability to manage multiple tasks and prioritise workload. Confidence using technology and learning new systems. Proactive attitude with a willingness to take ownership. Ability to work independently in a remote environment whilst contributing effectively to a team. Desirable Experience Whilst not essential, we'd be particularly interested in people with: Previous customer service experience. Experience using business software. Exposure to helpdesk or ticket management systems. An interest in technology and software. Previous experience working within a support environment. Why Apply? Hybrid working. Comprehensive training and onboarding. Opportunity to join a growing SaaS business. Supportive and collaborative team culture. Clear pathway into software and technology support. Exposure to a modern technology platform used by organisations across the UK 26,000 salary plus benefits

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk administrator to join the team located in Warrington! Reporting to the Helpdesk Manager, the successful candidate is accountable to provide exceptional customer service and business support in order to contribute to the continued growth and success of the account. The Role: Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Collate and process timesheets and expenses weekly. Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Strong customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

We are currently looking for Service Administrator to join a team in Bristol! You will coordinate service requests, manage help desk tickets, and ensure issues are resolved quickly. Responsibilities - Act as the first point of contact for help desk queries via phone and email Log and manage support requests in the help desk system Prioritise and assign tasks to maintenance engineers or internal teams Coordinate servicing and repairs of coffee machines and equipment Assist with resolving delivery or order-related queries Maintain accurate records and reports of support requests Personal Requirements - Previous experience in customer service or A coordination role Strong organisational and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks in a fast-paced environment Good IT skills including Microsoft Office Experience in hospitality, retail, or the coffee industry is desirable Salary - 13PH . This is a 100% office based role. For more information, apply today and I will get in touch! About Marble Talent As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates

Build Your Recruitment Career with Adore Recruitment Adore Recruitment is an established independent agency with a strong reputation for delivering recruitment solutions across the Industrial, Logistics and Manufacturing sectors. As our client base continues to grow, we're looking for an enthusiastic Recruitment Consultant to join our successful Basildon office. This is an excellent opportunity for an experienced Industrial recruiter or someone with a strong sales background who is looking to build a rewarding career within recruitment. You'll have access to established clients, active vacancies and the support of an experienced team to help you succeed. What You'll Be Doing As part of our Industrial division, you'll be responsible for managing client accounts while sourcing quality candidates for temporary and permanent vacancies. Your day-to-day responsibilities will include: Managing the full recruitment process from taking job briefs through to successful placements. Recruiting for a range of Industrial and Logistics roles, including Warehouse Operatives, Forklift Drivers, Production Operatives, Van Drivers, Administrators and Team Leaders. Developing relationships with new and existing clients. Advertising vacancies and proactively sourcing candidates using job boards, social media and networking. Interviewing, registering and matching candidates to suitable opportunities. Coordinating temporary workforce bookings and maintaining regular contact with clients and workers. Negotiating rates, offers and terms. Ensuring compliance with recruitment legislation and Right to Work requirements. About You We're looking for someone who enjoys working with people and can thrive in a busy recruitment environment. You'll ideally have: Experience within recruitment, sales or business development. Previous exposure to the Industrial, Logistics or Manufacturing sector is advantageous. Excellent communication and relationship-building skills. A proactive, organised and commercially minded approach. Strong customer service skills with the ability to manage multiple priorities. A positive attitude and a genuine desire to succeed. Why Choose Adore Recruitment? Joining Adore Recruitment means becoming part of a supportive business where your success is recognised and rewarded. We offer: Competitive basic salary. Uncapped commission structure. Established client relationships and live vacancies. A friendly and collaborative working environment. Ongoing training and development. Genuine opportunities for career progression. Autonomy to build and develop your desk. A results-focused culture without excessive KPI pressure. If you're looking to join a growing independent recruitment agency where you can make a real impact and develop your career, we'd love to hear from you.

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support, and general administration, making it ideal for someone who enjoys working in a fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact for customers, handling service enquiries and logging requests. Coordinate planned maintenance visits and respond to emergency call-outs. Schedule engineers and manage workloads to ensure efficient service delivery. Monitor and maintain service management systems, ensuring all jobs are accurately recorded and updated. Track job progress and ensure service levels and deadlines are achieved. Provide customers with regular updates regarding job status and completed works. Source and order parts, liaising with suppliers to meet service requirements. Administration & Business Support Manage incoming calls, emails, and general correspondence. Maintain accurate company records, databases, and documentation. Assist with the preparation of service reports, quotations, and invoices. Provide administrative support to the HR and Finance functions. Coordinate team schedules, meetings, and other business activities. Support compliance activities and assist with audit preparation where required. About You To be successful in this role, you will have: Previous experience within a Service Desk, Service Coordinator, Scheduling, Administration, or Customer Service position. Strong organisational skills with the ability to manage multiple priorities effectively. Excellent communication skills and a professional telephone manner. A customer-focused approach with a commitment to delivering outstanding service. Good working knowledge of Microsoft Office applications, including Word, Excel, and Outlook. Experience using CRM, scheduling, or service management systems. The ability to work under pressure whilst maintaining accuracy and attention to detail. A reliable, proactive, and hardworking attitude. What We Offer A friendly and supportive working environment. Opportunity to join a growing and successful business. Varied and engaging role with excellent responsibility. Training and development opportunities. Competitive salary and benefits package. If you are an organised administrator with strong coordination skills and enjoy working in a customer-focused environment, we'd love to hear from you. Apply today to become an integral part of our team. Provide your feedback on BizChat

Reception Administrator (Civic Services) - Belfast City Council Location: Donegall Square, Belfast, BT1 5GS Job Type: Temporary, 12 Weeks Hours: 22.5 hours per week Pay: 13.47 per hour About the Role We are recruiting on behalf of Belfast City Council for a Reception Administrator (Civic Services) to join the Facilities Management Section within the Legal and Civic Services Department. This is a fantastic opportunity to be the welcoming face of one of Belfast's most iconic buildings, City Hall, providing an excellent reception and information service to Members, staff, customers, contractors, tourists, and the general public. Key Responsibilities Provide a friendly, efficient reception and information service across Belfast City Council's city centre premises Deal with reception desk enquiries, including displaying and issuing council information Issue visitor and contractor passes and provide directions as required Assist with the receipt, reconciliation, and safe-keeping of income from retail areas and admission activities, including stock-taking of merchandise Handle telephone and in-person enquiries, including making bookings for tours Support general administrative duties such as customer support, data input/extraction, and compiling statistics Keep visitor information points and public information boards up to date Operate internal public address systems and access-control/automated systems as required Assist with postal duties, including sorting and distributing incoming mail Support the induction and training of new reception staff and temporary cover workers Assist visitors and members of the public with evacuation procedures when required What We're Looking For Essential Experience (minimum 1 year in each): Providing a reception service, ideally within a large organisation Handling enquiries from internal and external customers, both in person and by phone, with a high standard of customer service Essential Skills & Attributes: Strong verbal and written communication skills Excellent customer care and presentation skills Good organisational and work planning abilities Ability to work independently and as part of a team Basic proficiency with Microsoft Office packages Sound understanding of basic health and safety responsibilities Qualifications: At least 5 GCSEs (Grades A-C), including English, or equivalent What's on Offer Competitive hourly rate Immediate start available Opportunity to work within a well-known public sector organisation Central Belfast location How to Apply If you have the relevant reception and customer service experience and are looking for a new temporary opportunity in the heart of Belfast, we'd love to hear from you. Apply today with your up-to-date CV.

Are you an organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are recruiting on behalf of a growing business in Bolton for a Helpdesk / Estimator Administrator to join their busy Helpdesk team. This is a varied role combining customer service, job coordination, administration and estimating, making it ideal for someone who enjoys being at the centre of day-to-day operations and managing multiple priorities Benefits: Salary up to £30,000 - may be some wiggle room for the right candidate Hours: Full-time, 40 hours per week 20 days annual leave + 8 bank holidays Free on-site parking Full-time, permanent position Opportunity to develop within a varied operational role Monday to Friday working hours The Role You will manage client requests from initial enquiry through to completion, coordinate engineers and subcontractors, prepare quotations and ensure jobs are accurately recorded and progressed. Key responsibilities include: Managing incoming client enquiries via telephone, email and helpdesk systems Logging, prioritising and allocating reactive maintenance jobs Preparing quotations and estimates for maintenance and construction works Liaising with clients, contractors, suppliers and internal teams Scheduling engineers and subcontractors Monitoring jobs against SLAs and client deadlines Raising purchase orders and maintaining accurate job costing information Producing work orders, reports and supporting documentation Maintaining accurate records of jobs, quotations, invoices and communications Providing customers with regular progress updates Supporting project managers and operational teams with administration Booking accommodation for field-based engineers Ensuring company procedures, quality and health & safety requirements are followed Skills/Experience required: We are looking for someone who is highly organised, commercially aware and confident dealing with customers and contractors.Pr Pevious experience within a helpdesk, service desk, estimating, maintenance or administration environment Experience using CAFM or job management systems Strong organisational and time-management skills Excellent telephone and written communication skills Strong attention to detail and accuracy Good Microsoft Office skills, particularly Excel, Outlook and Word A customer-focused approach The ability to manage multiple jobs and priorities in a fast-paced environment Experience within facilities management, construction, maintenance, property services or engineering would be advantageous. Desirable experience BigChange or another CAFM system Reactive and planned maintenance Preparing quotations or cost estimates Purchase orders, invoicing and job costing Subcontractor and supplier coordination If you are an organised Helpdesk administrator who enjoys coordinating work, dealing with customers and keeping jobs moving, we'd love to hear from you. Apply today for more information.