Customer Service Manager Location : Sevenoaks, Kent Working pattern: Full-time, office-based Salary: 34,000- 38,000, depending on experience About the client Our client is one of the UK's leading online retailers in their field. They supply thousands of customers each month through our websites and major online marketplaces. They have expanded into Europe, opened a new state of the art warehouse in the north of England and continue to invest in our products, systems and people. They are now looking for an experienced Customer Service Manager to ensure the efficient day-to-day running of their Sevenoaks office and customer service operations. The role The Customer Service Manager will oversee the daily operation of the office, manage the customer service team and provide administrative support across the business. You will be responsible for maintaining an organised, professional and productive working environment. This will include managing staff, improving processes, coordinating office requirements and ensuring customers receive a consistently high standard of service. The role requires someone who is practical, organised and confident taking ownership of day to-day issues. Key responsibilities Manage the day-to-day running of the office. Lead, support and develop the UK customer service and office team. Coordinate with outsourced customer service colleagues in Europe . Allocate workloads and monitor team performance. Recruit, onboard and train new office and customer service staff. Manage staff attendance, holidays and general personnel administration. Conduct regular performance reviews and team meetings. Establish and maintain appropriate office procedures and working practices. Ensure customer enquiries, complaints, returns and escalated issues are handled promptly and professionally. Develop and monitor customer service standards and KPIs. Identify opportunities to improve efficiency and customer satisfaction. Maintain office supplies, equipment and facilities. Liaise with suppliers, contractors and service providers. Review office-related costs and invoices. Maintain accurate business records and ensure filing systems are kept up to date. Support senior management with reports, projects and general administration. Coordinate with warehouse, finance, logistics and marketplace teams. Use technology and automation to reduce manual administration. Ensure relevant company policies and procedures are followed. Support health and safety requirements within the office. Monitor and take responsibility for the company's customer reviews. About you You will be an experienced and dependable Customer Service Manager who is comfortable managing both people and processes. You will be able to prioritise competing demands, resolve problems independently and maintain high standards across the office. You should have: Previous experience in an Office Manager, Customer Service Manager or similar supervisory position. Experience managing and developing a small team. Strong organisational and time-management skills. Excellent written and verbal communication skills. A hands on approach with staff and customers alike. A professional and confident approach to customer complaints and escalations. Good working knowledge of Microsoft Office and other business systems. Experience establishing procedures and improving administrative processes. The ability to review performance data and use KPIs effectively. Strong attention to detail. A practical and commercially minded approach. The confidence to make decisions and hold people accountable. The ability to work independently and use initiative. Experience supporting HR administration would be advantageous. What we offer 22 Days Annual leave + Bank Holidays. Private onsite parking. An exciting opportunity to take ownership of an established office and shape how it operates. A varied role within a growing UK and European ecommerce business. Direct involvement with senior management and wider business operations Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 22, 2026
Full time
Customer Service Manager Location : Sevenoaks, Kent Working pattern: Full-time, office-based Salary: 34,000- 38,000, depending on experience About the client Our client is one of the UK's leading online retailers in their field. They supply thousands of customers each month through our websites and major online marketplaces. They have expanded into Europe, opened a new state of the art warehouse in the north of England and continue to invest in our products, systems and people. They are now looking for an experienced Customer Service Manager to ensure the efficient day-to-day running of their Sevenoaks office and customer service operations. The role The Customer Service Manager will oversee the daily operation of the office, manage the customer service team and provide administrative support across the business. You will be responsible for maintaining an organised, professional and productive working environment. This will include managing staff, improving processes, coordinating office requirements and ensuring customers receive a consistently high standard of service. The role requires someone who is practical, organised and confident taking ownership of day to-day issues. Key responsibilities Manage the day-to-day running of the office. Lead, support and develop the UK customer service and office team. Coordinate with outsourced customer service colleagues in Europe . Allocate workloads and monitor team performance. Recruit, onboard and train new office and customer service staff. Manage staff attendance, holidays and general personnel administration. Conduct regular performance reviews and team meetings. Establish and maintain appropriate office procedures and working practices. Ensure customer enquiries, complaints, returns and escalated issues are handled promptly and professionally. Develop and monitor customer service standards and KPIs. Identify opportunities to improve efficiency and customer satisfaction. Maintain office supplies, equipment and facilities. Liaise with suppliers, contractors and service providers. Review office-related costs and invoices. Maintain accurate business records and ensure filing systems are kept up to date. Support senior management with reports, projects and general administration. Coordinate with warehouse, finance, logistics and marketplace teams. Use technology and automation to reduce manual administration. Ensure relevant company policies and procedures are followed. Support health and safety requirements within the office. Monitor and take responsibility for the company's customer reviews. About you You will be an experienced and dependable Customer Service Manager who is comfortable managing both people and processes. You will be able to prioritise competing demands, resolve problems independently and maintain high standards across the office. You should have: Previous experience in an Office Manager, Customer Service Manager or similar supervisory position. Experience managing and developing a small team. Strong organisational and time-management skills. Excellent written and verbal communication skills. A hands on approach with staff and customers alike. A professional and confident approach to customer complaints and escalations. Good working knowledge of Microsoft Office and other business systems. Experience establishing procedures and improving administrative processes. The ability to review performance data and use KPIs effectively. Strong attention to detail. A practical and commercially minded approach. The confidence to make decisions and hold people accountable. The ability to work independently and use initiative. Experience supporting HR administration would be advantageous. What we offer 22 Days Annual leave + Bank Holidays. Private onsite parking. An exciting opportunity to take ownership of an established office and shape how it operates. A varied role within a growing UK and European ecommerce business. Direct involvement with senior management and wider business operations Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Location: London (5 days onsite) Contract: 12 Months IR35: Inside IR35 Rate: £195 per day Overview Our client is seeking a Chargeback Specialist / Fraud Analyst to evolve a reactive fraud function into a more strategic capability. The successful contractor will continue managing chargeback and product fraud cases while identifying root causes, trends and opportunities to reduce fraud volumes through improved processes, controls and frameworks. This role suits someone who has experience in chargebacks, eCommerce/product fraud and fraud prevention strategy, with the ability to move beyond case management and drive long-term improvements. Role Focus Analyse existing fraud and chargeback case backlogs to identify recurring patterns and root causes. Develop and implement frameworks, processes and controls to reduce future fraud volumes. Support ongoing investigation and resolution of chargeback and product fraud cases. Partner with stakeholders to improve fraud prevention capabilities across the business. Key Responsibilities Manage and investigate chargeback and product fraud cases. Identify trends, patterns and vulnerabilities across fraud incidents. Analyse chargeback data to determine liability and responsibility between merchants, banks and payment providers. Design and implement processes to reduce fraud volumes and improve operational efficiency. Create reporting and insights to support fraud prevention strategies. Work closely with Fraud, Product and Operational teams to drive process improvements. Recommend and implement best practice fraud controls within an eCommerce environment. Support continuous improvement initiatives aimed at reducing chargeback rates and financial losses. Experience Required Proven experience in chargebacks, payment fraud or fraud operations Strong understanding of chargeback processes and dispute management Experience analysing fraud trends and implementing preventative measures Background within eCommerce, online retail or high-volume transaction environments Ability to develop fraud frameworks, controls and operational processes Strong analytical and stakeholder management skills Experience working with fraud case management and investigation workflows Nice to Have Experience within fashion retail or large-scale eCommerce businesses Knowledge of card payment schemes and chargeback regulations Experience working alongside Product teams on fraud prevention initiatives Exposure to fraud tooling, monitoring platforms and risk controls Data analysis and reporting capabilities Interview Process Stage 1: Interview with the Fraud Manager Stage 2: Interview with the Head of Product
Sep 22, 2026
Full time
Location: London (5 days onsite) Contract: 12 Months IR35: Inside IR35 Rate: £195 per day Overview Our client is seeking a Chargeback Specialist / Fraud Analyst to evolve a reactive fraud function into a more strategic capability. The successful contractor will continue managing chargeback and product fraud cases while identifying root causes, trends and opportunities to reduce fraud volumes through improved processes, controls and frameworks. This role suits someone who has experience in chargebacks, eCommerce/product fraud and fraud prevention strategy, with the ability to move beyond case management and drive long-term improvements. Role Focus Analyse existing fraud and chargeback case backlogs to identify recurring patterns and root causes. Develop and implement frameworks, processes and controls to reduce future fraud volumes. Support ongoing investigation and resolution of chargeback and product fraud cases. Partner with stakeholders to improve fraud prevention capabilities across the business. Key Responsibilities Manage and investigate chargeback and product fraud cases. Identify trends, patterns and vulnerabilities across fraud incidents. Analyse chargeback data to determine liability and responsibility between merchants, banks and payment providers. Design and implement processes to reduce fraud volumes and improve operational efficiency. Create reporting and insights to support fraud prevention strategies. Work closely with Fraud, Product and Operational teams to drive process improvements. Recommend and implement best practice fraud controls within an eCommerce environment. Support continuous improvement initiatives aimed at reducing chargeback rates and financial losses. Experience Required Proven experience in chargebacks, payment fraud or fraud operations Strong understanding of chargeback processes and dispute management Experience analysing fraud trends and implementing preventative measures Background within eCommerce, online retail or high-volume transaction environments Ability to develop fraud frameworks, controls and operational processes Strong analytical and stakeholder management skills Experience working with fraud case management and investigation workflows Nice to Have Experience within fashion retail or large-scale eCommerce businesses Knowledge of card payment schemes and chargeback regulations Experience working alongside Product teams on fraud prevention initiatives Exposure to fraud tooling, monitoring platforms and risk controls Data analysis and reporting capabilities Interview Process Stage 1: Interview with the Fraud Manager Stage 2: Interview with the Head of Product
Turning advertising spend into profitable growth takes more than keeping campaigns ticking over. As a Paid Search Manager, you'll use data, testing and commercial insight to scale acquisition across international markets while making every pound of budget work harder. You'll take hands-on ownership of campaigns across major advertising platforms, working closely with Marketing, Analytics, Creative and Product teams to uncover opportunities, improve performance and support continued market growth. There's also genuine scope to develop your leadership skills, with the opportunity to take on people management responsibilities as the team evolves. What's in it for you Competitive salary plus an annual bonus following successful completion of probation 24 days' annual leave, with additional days awarded after three years' service Career development within a large international iGaming organisation, including the opportunity to progress into people management Your responsibilities as Paid Search Manager Develop, manage and optimise acquisition campaigns across Google Ads, Microsoft Advertising, Apple Search Ads and Universal App Campaigns, identifying opportunities to increase profitable growth Own campaign structure, keyword strategy, search query analysis, bidding, targeting and budget pacing across multiple international markets Plan and analyse A/B tests across advertising copy, creative assets, landing pages, bidding strategies and targeting, using results to drive continuous improvements Monitor CTR, CPC, conversion rates, CPA, ROAS and revenue, working with Analytics to turn campaign and market-level data into clear actions and recommendations Support budget planning, forecasting and reporting, highlighting performance issues and building evidence-based recommendations for further investment Collaborate with Creative, Product and other stakeholders on messaging, Custom Product Pages and acquisition testing while keeping pace with platform developments and new growth opportunities What we're looking for in a Paid Search Manager Strong hands-on PPC or performance marketing experience, including managing significant campaigns and budgets across Google Ads and Microsoft Advertising Excellent knowledge of keyword strategy, bidding, targeting, campaign structure, optimisation, forecasting and performance measurement Strong analytical capability, with experience interpreting campaign data, evaluating commercial performance and making evidence-led decisions Experience of A/B testing across advertising copy, landing pages, messaging and targeting, with the ability to understand how creative changes influence CTR and conversion Experience with international markets, app acquisition, Universal App Campaigns or Apple Search Ads would be advantageous, as would exposure to iGaming, betting, casino, ecommerce or another performance-led sector If you know how to find the opportunities hidden in campaign data and turn them into profitable growth, this Paid Search Manager position gives you the platform to make a measurable impact. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Sep 22, 2026
Full time
Turning advertising spend into profitable growth takes more than keeping campaigns ticking over. As a Paid Search Manager, you'll use data, testing and commercial insight to scale acquisition across international markets while making every pound of budget work harder. You'll take hands-on ownership of campaigns across major advertising platforms, working closely with Marketing, Analytics, Creative and Product teams to uncover opportunities, improve performance and support continued market growth. There's also genuine scope to develop your leadership skills, with the opportunity to take on people management responsibilities as the team evolves. What's in it for you Competitive salary plus an annual bonus following successful completion of probation 24 days' annual leave, with additional days awarded after three years' service Career development within a large international iGaming organisation, including the opportunity to progress into people management Your responsibilities as Paid Search Manager Develop, manage and optimise acquisition campaigns across Google Ads, Microsoft Advertising, Apple Search Ads and Universal App Campaigns, identifying opportunities to increase profitable growth Own campaign structure, keyword strategy, search query analysis, bidding, targeting and budget pacing across multiple international markets Plan and analyse A/B tests across advertising copy, creative assets, landing pages, bidding strategies and targeting, using results to drive continuous improvements Monitor CTR, CPC, conversion rates, CPA, ROAS and revenue, working with Analytics to turn campaign and market-level data into clear actions and recommendations Support budget planning, forecasting and reporting, highlighting performance issues and building evidence-based recommendations for further investment Collaborate with Creative, Product and other stakeholders on messaging, Custom Product Pages and acquisition testing while keeping pace with platform developments and new growth opportunities What we're looking for in a Paid Search Manager Strong hands-on PPC or performance marketing experience, including managing significant campaigns and budgets across Google Ads and Microsoft Advertising Excellent knowledge of keyword strategy, bidding, targeting, campaign structure, optimisation, forecasting and performance measurement Strong analytical capability, with experience interpreting campaign data, evaluating commercial performance and making evidence-led decisions Experience of A/B testing across advertising copy, landing pages, messaging and targeting, with the ability to understand how creative changes influence CTR and conversion Experience with international markets, app acquisition, Universal App Campaigns or Apple Search Ads would be advantageous, as would exposure to iGaming, betting, casino, ecommerce or another performance-led sector If you know how to find the opportunities hidden in campaign data and turn them into profitable growth, this Paid Search Manager position gives you the platform to make a measurable impact. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
Sep 21, 2026
Full time
Paid Marketing Executive Altrincham Office-based 40,000- 45,000 Zachary Daniels are excited to be partnering with a fast-growing premium retail brand to recruit a Paid Marketing Executive as the business continues to expand its digital presence across both the UK and US. This is a fantastic opportunity for a hands-on paid media specialist who wants genuine ownership. You'll take responsibility for planning, delivering and optimising paid activity across Google and Meta, managing meaningful budgets and playing a key role in driving profitable eCommerce growth. You'll be in the platforms, making decisions, testing campaigns and using performance data to continually improve results. Key responsibilities will include: Owning paid media activity across Google Ads and Meta in the UK and US Managing budgets, spend pacing and reallocating investment based on performance Building and optimising Search, Shopping, Performance Max, remarketing and paid social campaigns Managing Google Merchant Centre, product feeds and campaign segmentation Running structured testing across creative, audiences, messaging and campaign structure Analysing ROAS, CPA, conversion, revenue and customer acquisition performance Working closely with eCommerce, Buying, Product and Finance teams Turning performance data into clear commercial recommendations We're looking for someone with proven hands-on paid search and paid social experience, ideally gained within eCommerce, retail or a commercially focused team environment. You'll be confident across Google Ads, Meta Ads Manager, Google Analytics and Google Merchant Centre, with a strong understanding of metrics including ROAS, CPA, AOV and conversion. Experience with Shopify, product feeds, Google Tag Manager or international campaigns would be a real advantage. Most importantly, you'll be analytical, commercially minded and comfortable taking ownership of a channel where your decisions have a direct impact on business performance. This is an exciting opportunity to join an ambitious premium retailer where you'll have real autonomy, visibility and the chance to make a measurable impact. Apply today or contact Zachary Daniels for more information. BH37393
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 21, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
International Insignia
Fallings Park, Wolverhampton
Business Coordinator to MD Wolverhampton, WV6 £30,000 £34,000 depending on experience Full-Time Permanent Office-based We're looking for someone who doesn't just organise work but makes sure it gets done. The Role International Insignia is an established UK merchandise and garment branding business supplying universities, museums, heritage organisations, visitor attractions and retailers. We're looking for an exceptional Business Coordinator to work directly with our Managing Director. This isn't a traditional PA role focused on diaries and travel. You'll become a central point of coordination across customers, suppliers, purchasing, projects and internal teams. Our MD is entrepreneurial and ideas driven. Your role is to bring structure around that, prioritising, following things through, solving problems and progressively taking responsibility for routine matters that currently reach the MD. One part of your day could involve an overseas supplier, another preparing a customer costing, another tracking an incoming order and another coordinating a project across the business. What You'll Be Doing: Help manage and prioritise the MD's inbox, actions and workload. Identify what's urgent, what can wait and what can be dealt with independently. Draft and respond to emails where appropriate. Keep track of decisions, actions and outstanding matters. Prepare customer quotations using established costing methods. Research previous orders, prices and products. Communicate with UK and international suppliers. Request and chase prices, production information and delivery dates. Raise and track purchase orders through to delivery. Keep Sales and Operations updated on incoming stock and changing dates. Turn discussions and ideas into clear actions, owners and deadlines. Maintain projects and actions using (url removed). Follow up colleagues and suppliers to ensure actions are completed. Identify problems, blockers and loose ends before they become bigger issues. Help document processes and business knowledge. Identify opportunities to simplify, automate or improve how we work. Support the introduction of new order, stock and business systems. About You You're someone who naturally likes getting things finished. If you're given responsibility for something, people shouldn't need to keep asking whether it's been done. You track it, chase where necessary, resolve what you can and close the loop. You work with pace and understand commercial urgency. You can look at ten things that need doing and recognise that two matter far more than the other eight. You learn quickly, look for answers and apply what you've learned rather than automatically asking someone else. You're proactive, dependable and comfortable making sensible decisions within agreed boundaries. You'll also be comfortable working in an entrepreneurial SME where priorities can change and not every answer is already written in a procedure. You can bring structure to an environment rather than needing the environment to already be structured for you. What We're Looking For: Experience in business support, executive support, project coordination, purchasing, operations, account management, commercial administration or a similar role. Excellent organisation and prioritisation skills. Strong written and verbal communication. Confidence dealing with customers and suppliers. Good numerical ability and confidence with pricing / costings. Strong Microsoft Office skills, particularly Outlook and Excel. Strong digital skills and ability to learn new software quickly. High attention to detail and personal responsibility. Comfortable using initiative and solving problems independently. Experience with purchasing, stock / inventory, manufacturing, ecommerce, ERP / CRM systems, (url removed), international suppliers or AI tools would be useful but isn't essential. Industry experience isn't required. We're more interested in how quickly you can learn. Opportunity to Develop This role could suit an experienced Senior Administrator, Executive Assistant, Project Coordinator, Operations Coordinator, Purchasing Coordinator, Account Manager or Office Manager who feels capable of more responsibility. You don't need to arrive as a finished Business Manager. We're looking for somebody with the potential to develop into one. For the right person, there is genuine opportunity for this position to develop into a broader Executive Business Manager role over time. What We Offer: Company pension Free on-site parking Employee discount Casual dress Genuine opportunity for progression and increased responsibility Shortlisted candidates will be invited to complete a practical work-based assessment as part of the selection process.
Sep 21, 2026
Full time
Business Coordinator to MD Wolverhampton, WV6 £30,000 £34,000 depending on experience Full-Time Permanent Office-based We're looking for someone who doesn't just organise work but makes sure it gets done. The Role International Insignia is an established UK merchandise and garment branding business supplying universities, museums, heritage organisations, visitor attractions and retailers. We're looking for an exceptional Business Coordinator to work directly with our Managing Director. This isn't a traditional PA role focused on diaries and travel. You'll become a central point of coordination across customers, suppliers, purchasing, projects and internal teams. Our MD is entrepreneurial and ideas driven. Your role is to bring structure around that, prioritising, following things through, solving problems and progressively taking responsibility for routine matters that currently reach the MD. One part of your day could involve an overseas supplier, another preparing a customer costing, another tracking an incoming order and another coordinating a project across the business. What You'll Be Doing: Help manage and prioritise the MD's inbox, actions and workload. Identify what's urgent, what can wait and what can be dealt with independently. Draft and respond to emails where appropriate. Keep track of decisions, actions and outstanding matters. Prepare customer quotations using established costing methods. Research previous orders, prices and products. Communicate with UK and international suppliers. Request and chase prices, production information and delivery dates. Raise and track purchase orders through to delivery. Keep Sales and Operations updated on incoming stock and changing dates. Turn discussions and ideas into clear actions, owners and deadlines. Maintain projects and actions using (url removed). Follow up colleagues and suppliers to ensure actions are completed. Identify problems, blockers and loose ends before they become bigger issues. Help document processes and business knowledge. Identify opportunities to simplify, automate or improve how we work. Support the introduction of new order, stock and business systems. About You You're someone who naturally likes getting things finished. If you're given responsibility for something, people shouldn't need to keep asking whether it's been done. You track it, chase where necessary, resolve what you can and close the loop. You work with pace and understand commercial urgency. You can look at ten things that need doing and recognise that two matter far more than the other eight. You learn quickly, look for answers and apply what you've learned rather than automatically asking someone else. You're proactive, dependable and comfortable making sensible decisions within agreed boundaries. You'll also be comfortable working in an entrepreneurial SME where priorities can change and not every answer is already written in a procedure. You can bring structure to an environment rather than needing the environment to already be structured for you. What We're Looking For: Experience in business support, executive support, project coordination, purchasing, operations, account management, commercial administration or a similar role. Excellent organisation and prioritisation skills. Strong written and verbal communication. Confidence dealing with customers and suppliers. Good numerical ability and confidence with pricing / costings. Strong Microsoft Office skills, particularly Outlook and Excel. Strong digital skills and ability to learn new software quickly. High attention to detail and personal responsibility. Comfortable using initiative and solving problems independently. Experience with purchasing, stock / inventory, manufacturing, ecommerce, ERP / CRM systems, (url removed), international suppliers or AI tools would be useful but isn't essential. Industry experience isn't required. We're more interested in how quickly you can learn. Opportunity to Develop This role could suit an experienced Senior Administrator, Executive Assistant, Project Coordinator, Operations Coordinator, Purchasing Coordinator, Account Manager or Office Manager who feels capable of more responsibility. You don't need to arrive as a finished Business Manager. We're looking for somebody with the potential to develop into one. For the right person, there is genuine opportunity for this position to develop into a broader Executive Business Manager role over time. What We Offer: Company pension Free on-site parking Employee discount Casual dress Genuine opportunity for progression and increased responsibility Shortlisted candidates will be invited to complete a practical work-based assessment as part of the selection process.
Email Marketing Manager Location: Blair Athol Salary: £35,000 - £40,000 Maternity Cover 12 months , accommodation available in Ballinluig Situated just off the A9 in majestic Highland Perthshire, my client is Scotland's most celebrated department store. Celebrating their 30th anniversary, they continue to expand and innovate, offering huge scope for career growth, job security and consistent hours of work all year round. A big company but on an intimate scale, they notice ability and hard work, recognising and rewarding loyal service. Their diverse customer base is reflected in our workplace, which is friendly and welcoming to all. Role overview We're looking for an experienced Email Marketing Manager to lead their busy team, managing a large database and a packed email calendar that brings their full product range to life for customers. This is a genuinely exciting time to join them. They are investing heavily in personalisation and micro-segmentation, taking their targeting to the next level, while their international expansion with the US is now also driving strong email revenue and opens up new opportunities for growth. What you will be doing Leading and developing a team of 3, delivering targeted email campaigns several times a week Managing automated, triggered emails across the customer journey Owning customer lifecycle flows that extend beyond email into other channels Driving forward our personalisation and micro-segmentation strategy Supporting our international growth, particularly in the US market Working closely with the Head of Ecommerce and Content Manager as a key member of the Mail Order and Ecommerce Management Team, helping shape and deliver their digital marketing strategy. What we are looking for Proven experience managing an email marketing function, ideally with people management experience A strong track record with large databases, segmentation, and lifecycle marketing Comfort balancing strategic thinking with hands-on campaign delivery Experience working in a fast-paced, high-volume email environment A collaborative approach - you'll be working across teams and channels Retail or ecommerce background preferred Why join my client? Be part of an ambitious, growing brand with real international momentum Lead a talented team and shape strategy at an exciting stage of development While this is role is maternity cover, you would be joining a dynamic team in a rapidly growing company with lots of potential opportunities for progression and career development
Sep 21, 2026
Full time
Email Marketing Manager Location: Blair Athol Salary: £35,000 - £40,000 Maternity Cover 12 months , accommodation available in Ballinluig Situated just off the A9 in majestic Highland Perthshire, my client is Scotland's most celebrated department store. Celebrating their 30th anniversary, they continue to expand and innovate, offering huge scope for career growth, job security and consistent hours of work all year round. A big company but on an intimate scale, they notice ability and hard work, recognising and rewarding loyal service. Their diverse customer base is reflected in our workplace, which is friendly and welcoming to all. Role overview We're looking for an experienced Email Marketing Manager to lead their busy team, managing a large database and a packed email calendar that brings their full product range to life for customers. This is a genuinely exciting time to join them. They are investing heavily in personalisation and micro-segmentation, taking their targeting to the next level, while their international expansion with the US is now also driving strong email revenue and opens up new opportunities for growth. What you will be doing Leading and developing a team of 3, delivering targeted email campaigns several times a week Managing automated, triggered emails across the customer journey Owning customer lifecycle flows that extend beyond email into other channels Driving forward our personalisation and micro-segmentation strategy Supporting our international growth, particularly in the US market Working closely with the Head of Ecommerce and Content Manager as a key member of the Mail Order and Ecommerce Management Team, helping shape and deliver their digital marketing strategy. What we are looking for Proven experience managing an email marketing function, ideally with people management experience A strong track record with large databases, segmentation, and lifecycle marketing Comfort balancing strategic thinking with hands-on campaign delivery Experience working in a fast-paced, high-volume email environment A collaborative approach - you'll be working across teams and channels Retail or ecommerce background preferred Why join my client? Be part of an ambitious, growing brand with real international momentum Lead a talented team and shape strategy at an exciting stage of development While this is role is maternity cover, you would be joining a dynamic team in a rapidly growing company with lots of potential opportunities for progression and career development
CRM Manager Cambridgeshire Fashion Salary up to 50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually improve performance and customer lifetime value. Key Responsibilities in the position of CRM Manager Own and deliver the CRM strategy across email, SMS, push notifications, website, loyalty and app channels, with a clear focus on customer engagement, retention, loyalty and sales. Plan and manage targeted CRM campaigns across multiple brands, ensuring activity is relevant, commercially focused and aligned with wider trading priorities. Use customer data, segmentation and personalisation to improve campaign performance, customer journeys, conversion and lifetime value across different brands and territories. Lead the development and optimisation of automated lifecycle journeys, including welcome, retention, reactivation and post-purchase communications. Work closely with Trading, Ecommerce and Marketing teams to identify customer opportunities and ensure CRM activity supports wider commercial objectives. Analyse campaign performance and customer behaviour, translating data and insight into clear recommendations and actions. Champion a test-and-learn approach , using A/B testing across creative, content, subject lines, timing, targeting and customer journeys to continually improve performance. Work collaboratively with Design, Customer Services and wider teams to deliver consistent, engaging and accurate customer communications across channels. Ensure CRM activity adheres to brand guidelines, data protection requirements, customer consent and internal best practice. Manage and develop the CRM team, creating a culture of high performance, accuracy, continuous improvement and commercial thinking. Own the customer blocklist process, investigating permission, preference and communication queries referred by Customer Services. Lead and support ad-hoc CRM projects as required, identifying opportunities to improve processes, customer experience and commercial performance. Key Requirements Proven experience in CRM, customer lifecycle marketing, retention or loyalty , ideally within a retail or consumer-focused environment. Strong understanding of how CRM can drive engagement, conversion, repeat purchase and customer lifetime value . Confident working with customer data, segmentation and personalisation to develop targeted and commercially effective campaigns. Experience planning, delivering and optimising campaigns across email, SMS, push notifications and automated customer journeys . Strong analytical skills, with the ability to understand campaign and customer data, identify opportunities and turn insight into action. A commercially minded approach, with an understanding of how CRM fits into wider trading, Ecommerce and Marketing strategies. Strong project management and organisational skills, with the ability to manage multiple campaigns, stakeholders and deadlines simultaneously. Excellent communication and stakeholder management skills, with the confidence to work across Marketing, Trading, Ecommerce, Creative and Customer Services. Exceptional attention to detail, particularly when managing customer data, campaign selections and customer communications. Good working knowledge of CRM platforms, email service providers, Google Analytics and Microsoft Excel . Previous experience managing, coaching or developing a CRM team, with the ability to create a collaborative and continuous improvement culture. Apply today to find out more. BH37298
Sep 21, 2026
Full time
CRM Manager Cambridgeshire Fashion Salary up to 50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually improve performance and customer lifetime value. Key Responsibilities in the position of CRM Manager Own and deliver the CRM strategy across email, SMS, push notifications, website, loyalty and app channels, with a clear focus on customer engagement, retention, loyalty and sales. Plan and manage targeted CRM campaigns across multiple brands, ensuring activity is relevant, commercially focused and aligned with wider trading priorities. Use customer data, segmentation and personalisation to improve campaign performance, customer journeys, conversion and lifetime value across different brands and territories. Lead the development and optimisation of automated lifecycle journeys, including welcome, retention, reactivation and post-purchase communications. Work closely with Trading, Ecommerce and Marketing teams to identify customer opportunities and ensure CRM activity supports wider commercial objectives. Analyse campaign performance and customer behaviour, translating data and insight into clear recommendations and actions. Champion a test-and-learn approach , using A/B testing across creative, content, subject lines, timing, targeting and customer journeys to continually improve performance. Work collaboratively with Design, Customer Services and wider teams to deliver consistent, engaging and accurate customer communications across channels. Ensure CRM activity adheres to brand guidelines, data protection requirements, customer consent and internal best practice. Manage and develop the CRM team, creating a culture of high performance, accuracy, continuous improvement and commercial thinking. Own the customer blocklist process, investigating permission, preference and communication queries referred by Customer Services. Lead and support ad-hoc CRM projects as required, identifying opportunities to improve processes, customer experience and commercial performance. Key Requirements Proven experience in CRM, customer lifecycle marketing, retention or loyalty , ideally within a retail or consumer-focused environment. Strong understanding of how CRM can drive engagement, conversion, repeat purchase and customer lifetime value . Confident working with customer data, segmentation and personalisation to develop targeted and commercially effective campaigns. Experience planning, delivering and optimising campaigns across email, SMS, push notifications and automated customer journeys . Strong analytical skills, with the ability to understand campaign and customer data, identify opportunities and turn insight into action. A commercially minded approach, with an understanding of how CRM fits into wider trading, Ecommerce and Marketing strategies. Strong project management and organisational skills, with the ability to manage multiple campaigns, stakeholders and deadlines simultaneously. Excellent communication and stakeholder management skills, with the confidence to work across Marketing, Trading, Ecommerce, Creative and Customer Services. Exceptional attention to detail, particularly when managing customer data, campaign selections and customer communications. Good working knowledge of CRM platforms, email service providers, Google Analytics and Microsoft Excel . Previous experience managing, coaching or developing a CRM team, with the ability to create a collaborative and continuous improvement culture. Apply today to find out more. BH37298
Senior Account Manager - Creator Growth London £50,000-£70,000 DOE 5 days in office I'm working with a fast-growing, VC-backed tech business that is changing the way consumer brands approach creator marketing. Their AI-powered platform helps some of the UK's fastest-growing DTC brands turn creator and influencer activity into a scalable, measurable growth channel - combining creator strategy, performance marketing, data and AI. They're now looking for a Senior Account Manager to own and grow a portfolio of creator programmes. The role This isn't traditional influencer account management or campaign delivery. You'll essentially own each client's creator channel - understanding their wider business and growth objectives, building the strategy around them, analysing performance and continuously testing ways to improve results. You'll be part strategist, part account manager and part growth marketer , working with AI-powered technology that handles much of the manual creator sourcing, outreach and onboarding at scale. You'll be responsible for: Owning senior relationships with a portfolio of high-growth DTC/consumer brands Developing creator strategies tied directly to commercial objectives including acquisition, revenue, content and paid social Building creator journeys across activation, retention, repeat posting and advocacy Developing gifting, commission, incentive and retention strategies Analysing programme performance and turning data into clear recommendations Designing and running experiments across creator segments, messaging, incentives and lifecycle activity Proactively identifying growth opportunities rather than waiting for client briefs Presenting performance and strategic recommendations to senior client stakeholders Working closely with product and engineering teams to identify opportunities for further automation Who they're looking for You don't need to come from a traditional influencer marketing background . They're particularly interested in people from DTC/ecommerce brands, growth or performance agencies, affiliate marketing, CRM/lifecycle marketing or performance-led creator marketing . Ideally, you'll have: 3+ years' experience across growth, DTC/ecommerce, performance, affiliate, creator marketing or performance-led account management Experience owning a channel, client account or programme against measurable commercial targets Strong understanding of how consumer/DTC brands acquire and retain customers Confidence analysing performance data and turning it into action Experience testing, experimenting and optimising rather than simply executing an existing playbook Excellent client management skills and confidence advising/challenging senior stakeholders A proactive, commercially minded approach Genuine interest in AI and how it can transform marketing at scale Salary: £50,000-£70,000 DOE Location: Central London Working pattern: 5 days per week in the office Bonus: Equity/share options included This would be a brilliant opportunity for someone who loves clients, creators and performance , but wants to move beyond traditional campaign-based influencer marketing and genuinely own creator as a growth channel. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Sep 21, 2026
Full time
Senior Account Manager - Creator Growth London £50,000-£70,000 DOE 5 days in office I'm working with a fast-growing, VC-backed tech business that is changing the way consumer brands approach creator marketing. Their AI-powered platform helps some of the UK's fastest-growing DTC brands turn creator and influencer activity into a scalable, measurable growth channel - combining creator strategy, performance marketing, data and AI. They're now looking for a Senior Account Manager to own and grow a portfolio of creator programmes. The role This isn't traditional influencer account management or campaign delivery. You'll essentially own each client's creator channel - understanding their wider business and growth objectives, building the strategy around them, analysing performance and continuously testing ways to improve results. You'll be part strategist, part account manager and part growth marketer , working with AI-powered technology that handles much of the manual creator sourcing, outreach and onboarding at scale. You'll be responsible for: Owning senior relationships with a portfolio of high-growth DTC/consumer brands Developing creator strategies tied directly to commercial objectives including acquisition, revenue, content and paid social Building creator journeys across activation, retention, repeat posting and advocacy Developing gifting, commission, incentive and retention strategies Analysing programme performance and turning data into clear recommendations Designing and running experiments across creator segments, messaging, incentives and lifecycle activity Proactively identifying growth opportunities rather than waiting for client briefs Presenting performance and strategic recommendations to senior client stakeholders Working closely with product and engineering teams to identify opportunities for further automation Who they're looking for You don't need to come from a traditional influencer marketing background . They're particularly interested in people from DTC/ecommerce brands, growth or performance agencies, affiliate marketing, CRM/lifecycle marketing or performance-led creator marketing . Ideally, you'll have: 3+ years' experience across growth, DTC/ecommerce, performance, affiliate, creator marketing or performance-led account management Experience owning a channel, client account or programme against measurable commercial targets Strong understanding of how consumer/DTC brands acquire and retain customers Confidence analysing performance data and turning it into action Experience testing, experimenting and optimising rather than simply executing an existing playbook Excellent client management skills and confidence advising/challenging senior stakeholders A proactive, commercially minded approach Genuine interest in AI and how it can transform marketing at scale Salary: £50,000-£70,000 DOE Location: Central London Working pattern: 5 days per week in the office Bonus: Equity/share options included This would be a brilliant opportunity for someone who loves clients, creators and performance , but wants to move beyond traditional campaign-based influencer marketing and genuinely own creator as a growth channel. Sphere Digital Recruitment currently have a variety of job opportunities across digital so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. If you require any adjustments or additional support during the recruitment process for any reason whatsoever, please let us know.
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
Sep 21, 2026
Full time
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
Store Manager Great company! Salary up to 38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail environment is essential, having food retail/ convenience retail or a supermarket background would be an advantage. We are open to speaking to candidates who want to reach the next level in their career and will consider applications from Assistant Managers or Deputy Managers or want to develop to become a Store Manager for the first time. To be our clients new Store Manager, you will be a hands-on, shop floor based, commercial and a result driven retail manager who has a passion for coaching and developing teams, combined with a passion for delivering world class customer service! You will need your own transport to travel to our clients' stores, they have a high number of stores and with store trading hours this is an advantage. Responsibilities as a Store Manager: People management experience and passion for development Develop a great team culture and positive working environment Driving customer service standards in your store. Increase sales in store and ensuring site profitability. Training, coaching and developing your team. Maintain company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Profit protection and stock management Keeping up with current trends, including competitor analysis. Our client's Store Manager role is the ideal next challenge for someone with experience of managing teams and driving results in fast paced stores. We will consider applications from ambitious candidates who want to step up to become a Store Manager or even retail managers who want a return to an industry they are passionate about. In reward for your hard work, you will receive a basic salary circa 36-38,000 with great bonuses you will earn over 42,000 - at least, plus benefits, which is reviewed throughout your career. Please note, due to locations and working hours you will need your own transport. This is essential. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH37392
Sep 21, 2026
Full time
Store Manager Great company! Salary up to 38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail environment is essential, having food retail/ convenience retail or a supermarket background would be an advantage. We are open to speaking to candidates who want to reach the next level in their career and will consider applications from Assistant Managers or Deputy Managers or want to develop to become a Store Manager for the first time. To be our clients new Store Manager, you will be a hands-on, shop floor based, commercial and a result driven retail manager who has a passion for coaching and developing teams, combined with a passion for delivering world class customer service! You will need your own transport to travel to our clients' stores, they have a high number of stores and with store trading hours this is an advantage. Responsibilities as a Store Manager: People management experience and passion for development Develop a great team culture and positive working environment Driving customer service standards in your store. Increase sales in store and ensuring site profitability. Training, coaching and developing your team. Maintain company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Profit protection and stock management Keeping up with current trends, including competitor analysis. Our client's Store Manager role is the ideal next challenge for someone with experience of managing teams and driving results in fast paced stores. We will consider applications from ambitious candidates who want to step up to become a Store Manager or even retail managers who want a return to an industry they are passionate about. In reward for your hard work, you will receive a basic salary circa 36-38,000 with great bonuses you will earn over 42,000 - at least, plus benefits, which is reviewed throughout your career. Please note, due to locations and working hours you will need your own transport. This is essential. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH37392
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 21, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 21, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 21, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 20, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Sep 20, 2026
Full time
Are you an experienced leader from the food industry who wants to take ownership of our production operations as our new Manufacturing Manager? You will be managing and leading a team of 3 direct and 30 indirect reports across a double day shift. We are a multi-site FMCG operation in Basingstoke. Please apply to learn more. BASIC SALARY: Up to £45,000 dependant on your relevant experience. BENEFITS: 22 Days Holiday + Bank Holidays LOCATION: Basingstoke COMMUTABLE LOCATIONS: Hook, Fleet, Farnham, Aldershot, Farnborough, Frimley, Camberley, Alton, Andover, Thatcham, Newbury, Reading, Wokingham. Why you should join us: Brand new role - as our new Manufacturing Manager, you'll take on responsibility for the production operations. Own it and develop it with your knowledge and expertise in food manufacturing and food safety. We are growing quickly in headcount and turnover, so it is an exciting time to join us with strong development opportunities for you too JOB DESCRIPTION: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing As our new Manufacturing Manager, you will be responsible for leading production operations including planning through your Production Manager, whilst overseeing engineering through your Engineers and driving continuous improvement and the Health and Safety, in your department, personally. With a small direct team of 3 reports and an indirect team of circa 30 people, you will work closely with supply-chain, warehousing and quality and you'll report into our Operations Director. KEY RESPONSIBILITIES: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing People management and leadership - coaching, training, mentorship, performance management and developing a succession plan so you can grow Production operations - planning, scheduling, capacity, labour and production KPI's Engineering and maintenance - own the ppm schedule, asset management, capital expenditure utilising the in-house team and external suppliers / contractors Health, Safety & Compliance of your production operation insuring everything is carried out safely Continuous improvement of your department - you'll identify opportunities to improve processes, SOP's, lean manufacturing and problem solving YOUR BACKGROUND: Manufacturing Manager, Production Manager - FMCG, Food Manufacturing Essential experience: Proven experience as a Production Manager or Manufacturing Manager in a fast-paced manufacturing, packing or FMCG environment Experience managing multi-skilled production teams utilising a production / MES system Strong leadership and people-management skills, with the ability to develop a team through a structured career pathway Hands-on, practical problem-solver comfortable working on the shop floor as well as in planning meetings Good analytical skills - comfortable using data (OEE, downtime, KPIs) to drive decisions Clear communicator, able to work cross-functionally with Warehouse, Client Services and Quality Organised, with the ability to prioritise competing production and maintenance demands. Recognised qualification in engineering, manufacturing or operations management desirable (e.g. NVQ, HNC or HND in Engineering or Manufacturing, IOSH or NEBOSH for H&S) Full UK driving licence - we have two sites within a short distance of each other Desirable experience: Nulogy software experience is advantageous Previously ran a production operation across a multi shift pattern Working knowledge of plant maintenance and a planned preventative maintenance schedule, breakdown response and contractor management Understanding of relevant H&S and statutory compliance requirements for production machinery (e.g. PUWER, LOLER) We will consider a senior Shift Leader / Manager ready to step up into this Manufacturing Managers role THE COMPANY: We are a multi-site FMCG operation and support our customers with a range of services including storage, eCommerce fulfilment, contract packing, shrink sleeving, pick & pack, and distribution - letting you focus on selling, scaling, and being shelf ready. We already work with businesses of all sizes, from start up brands to global FMCG players, delivering tailored, no-fuss logistics solutions. PROSPECTS: Development - with business growth comes opportunity, people who work here wear many hats, but as the business expands, your opportunities will be endless - potential for progressions as well as your own personal development. To create something to look back at and say, "we did that". It will be difficult, but the rewards are there to be had. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Manufacturing Manager, Production Manager, Team Leader - food, BRC, FMCG, fulfilment, contract packing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JAC148673 - Wallace Hind Selection
Marketing Manager - Part Time Weybridge Part Time £50k- £60k pa + £5k bonus pro rata Are you an experienced marketer looking for a part-time role where you can genuinely take ownership? We're recruiting for an established organisation within the healthcare sector, looking for a hands-on Marketing Manager to help shape and deliver marketing activity across its UK business. This is a broad, varied role combining digital marketing, content, ecommerce, events and campaign management. You'll be involved from planning through to delivery, working closely with the wider UK team as well as international colleagues. What you'll be doing: Developing and delivering the annual marketing plan within budget Managing B2B and B2C marketing campaigns across multiple channels Creating email campaigns, content calendars and customer communications Managing website and ecommerce content, including Shopify Working with external agencies across Google, Meta and Amazon advertising Monitoring website and campaign performance using Google Analytics Coordinating brochures, promotional materials, blogs and other content Planning and managing attendance at industry conferences and events Supporting the sales team with lead generation and marketing materials Maintaining customer and professional databases in line with GDPR Supporting NHS tenders, industry partnerships and other marketing projects Ensuring marketing activity meets relevant industry and compliance requirements About you: We're looking for someone who enjoys being hands-on and is comfortable managing a varied workload independently. You'll ideally bring: Previous experience within a broad marketing role A Level 4 marketing qualification/CIM Professional Certificate or equivalent Experience within medical devices, healthcare or another relevant regulated environment Strong digital marketing knowledge Experience with platforms such as Mailchimp, Shopify and Google Analytics Confidence working with external agencies and internal stakeholders Excellent written communication and attention to detail A proactive approach - someone who sees something through and takes ownership Experience within the pharmaceutical sector, knowledge of ABPI requirements and Amazon Vendor/Seller platforms would be particularly useful, although not necessarily essential. This could be a lovely opportunity for an experienced marketer looking to bring their knowledge into a flexible part-time position, while still having plenty of responsibility, variety and autonomy.
Sep 20, 2026
Full time
Marketing Manager - Part Time Weybridge Part Time £50k- £60k pa + £5k bonus pro rata Are you an experienced marketer looking for a part-time role where you can genuinely take ownership? We're recruiting for an established organisation within the healthcare sector, looking for a hands-on Marketing Manager to help shape and deliver marketing activity across its UK business. This is a broad, varied role combining digital marketing, content, ecommerce, events and campaign management. You'll be involved from planning through to delivery, working closely with the wider UK team as well as international colleagues. What you'll be doing: Developing and delivering the annual marketing plan within budget Managing B2B and B2C marketing campaigns across multiple channels Creating email campaigns, content calendars and customer communications Managing website and ecommerce content, including Shopify Working with external agencies across Google, Meta and Amazon advertising Monitoring website and campaign performance using Google Analytics Coordinating brochures, promotional materials, blogs and other content Planning and managing attendance at industry conferences and events Supporting the sales team with lead generation and marketing materials Maintaining customer and professional databases in line with GDPR Supporting NHS tenders, industry partnerships and other marketing projects Ensuring marketing activity meets relevant industry and compliance requirements About you: We're looking for someone who enjoys being hands-on and is comfortable managing a varied workload independently. You'll ideally bring: Previous experience within a broad marketing role A Level 4 marketing qualification/CIM Professional Certificate or equivalent Experience within medical devices, healthcare or another relevant regulated environment Strong digital marketing knowledge Experience with platforms such as Mailchimp, Shopify and Google Analytics Confidence working with external agencies and internal stakeholders Excellent written communication and attention to detail A proactive approach - someone who sees something through and takes ownership Experience within the pharmaceutical sector, knowledge of ABPI requirements and Amazon Vendor/Seller platforms would be particularly useful, although not necessarily essential. This could be a lovely opportunity for an experienced marketer looking to bring their knowledge into a flexible part-time position, while still having plenty of responsibility, variety and autonomy.
Carrier Performance Manager Location: Remote (UK-based) International ecommerce cross border parcel delivery specialist looking for an experienced Carrier Performance Manager based from home anywhere across the UK The Role The Carrier Performance Manager plays a key role in ensuring the ongoing performance and reliability of our International eCommerce whole delivery network. Reporting to the Head of Quality, this role is responsible for investigating, escalating and communicating service performance issues at any stage of the parcel journey. This is done by identifying trends and service failures, working with internal team members and external partners until they are resolved, and ensuring that service performance alerts are distributed, discussed, tracked and closed out effectively once issues are fixed. Working closely with Quality, Carrier Management, Customer Service, Operations, IT and external line-haul providers, clearance brokers and final mile carrier partners, you will help ensure performance of the whole parcel journey is proactively monitored, business impacts are identified early, and service disruptions are communicated clearly across the organisation. This role is purely focused on the network's operational performance, continuous improvement and maintaining service quality at all touch-points. Key Responsibilities - Monitor daily performance from warehouse to linehaul to clearance to carrier, reviewing operational data and service reports, comparing to KPIs to identify trends, risks and opportunities for improvement. - Investigate performance issues, exceptions and recurring operational anomalies, facilitating identification of trends and root causes. - Raise and manage performance escalations through to resolution, ensuring actions are tracked, followed up and completed within agreed timescales. - Escalate unresolved or significant service issues to the appropriate internal or external teams where additional support or intervention is required. - Produce regular performance analysis, highlighting trends, recurring issues and recommendations to the Head of Quality and wider business. - Monitor carrier tracking events and operational data to identify inconsistencies, missing scans or service failures impacting customer experience. - Own the communication of carrier & line-haul service disruptions, ensuring internal stakeholders are informed of operational issues, escalations, expected impacts and recovery plans. - Support service reviews by providing performance insight, operational analysis and quality observations. - Work closely with Customer Service, Operations, IT and Carrier Management to ensure issues are understood, prioritised and resolved efficiently. - Maintain documentation relating to airline, broker & final mile operational processes, known issues, service alerts and performance trends. - Identify opportunities to improve monitoring, reporting and operational processes to strengthen service quality and visibility. - Own testing and validation activities for new carrier services, tracking enhancements and operational process changes where required. - Act as a bridge between quality and carrier management What We're Looking For Experience & Skills - Strong understanding of International parcel carrier operations, International cross-border logistics or International e-commerce fulfilment. - Experience analysing operational performance data and identifying trends, service failures and process improvement opportunities. - Excellent analytical and problem-solving skills with the ability to interpret operational data and identify root causes. - Comfortable working with large datasets, reports and performance dashboards. - Highly organised with strong attention to detail and the ability to manage multiple investigations simultaneously. - Confident communicator capable of clearly presenting findings and recommendations to both technical and non-technical stakeholders. - Experience managing operational incidents, service disruptions or quality investigations would be advantageous. - Good understanding of the parcel delivery lifecycle, including collection, linehaul, customs, final mile, tracking events, delivery exceptions. - Proactive approach with the ability to independently identify issues, investigate root causes and drive corrective actions. - Continuous improvement mindset with a focus on improving operational quality and customer experience. The role would also potentially suit someone from a Carrier Management or Analyst background
Sep 20, 2026
Full time
Carrier Performance Manager Location: Remote (UK-based) International ecommerce cross border parcel delivery specialist looking for an experienced Carrier Performance Manager based from home anywhere across the UK The Role The Carrier Performance Manager plays a key role in ensuring the ongoing performance and reliability of our International eCommerce whole delivery network. Reporting to the Head of Quality, this role is responsible for investigating, escalating and communicating service performance issues at any stage of the parcel journey. This is done by identifying trends and service failures, working with internal team members and external partners until they are resolved, and ensuring that service performance alerts are distributed, discussed, tracked and closed out effectively once issues are fixed. Working closely with Quality, Carrier Management, Customer Service, Operations, IT and external line-haul providers, clearance brokers and final mile carrier partners, you will help ensure performance of the whole parcel journey is proactively monitored, business impacts are identified early, and service disruptions are communicated clearly across the organisation. This role is purely focused on the network's operational performance, continuous improvement and maintaining service quality at all touch-points. Key Responsibilities - Monitor daily performance from warehouse to linehaul to clearance to carrier, reviewing operational data and service reports, comparing to KPIs to identify trends, risks and opportunities for improvement. - Investigate performance issues, exceptions and recurring operational anomalies, facilitating identification of trends and root causes. - Raise and manage performance escalations through to resolution, ensuring actions are tracked, followed up and completed within agreed timescales. - Escalate unresolved or significant service issues to the appropriate internal or external teams where additional support or intervention is required. - Produce regular performance analysis, highlighting trends, recurring issues and recommendations to the Head of Quality and wider business. - Monitor carrier tracking events and operational data to identify inconsistencies, missing scans or service failures impacting customer experience. - Own the communication of carrier & line-haul service disruptions, ensuring internal stakeholders are informed of operational issues, escalations, expected impacts and recovery plans. - Support service reviews by providing performance insight, operational analysis and quality observations. - Work closely with Customer Service, Operations, IT and Carrier Management to ensure issues are understood, prioritised and resolved efficiently. - Maintain documentation relating to airline, broker & final mile operational processes, known issues, service alerts and performance trends. - Identify opportunities to improve monitoring, reporting and operational processes to strengthen service quality and visibility. - Own testing and validation activities for new carrier services, tracking enhancements and operational process changes where required. - Act as a bridge between quality and carrier management What We're Looking For Experience & Skills - Strong understanding of International parcel carrier operations, International cross-border logistics or International e-commerce fulfilment. - Experience analysing operational performance data and identifying trends, service failures and process improvement opportunities. - Excellent analytical and problem-solving skills with the ability to interpret operational data and identify root causes. - Comfortable working with large datasets, reports and performance dashboards. - Highly organised with strong attention to detail and the ability to manage multiple investigations simultaneously. - Confident communicator capable of clearly presenting findings and recommendations to both technical and non-technical stakeholders. - Experience managing operational incidents, service disruptions or quality investigations would be advantageous. - Good understanding of the parcel delivery lifecycle, including collection, linehaul, customs, final mile, tracking events, delivery exceptions. - Proactive approach with the ability to independently identify issues, investigate root causes and drive corrective actions. - Continuous improvement mindset with a focus on improving operational quality and customer experience. The role would also potentially suit someone from a Carrier Management or Analyst background
Credit Controller Salary: Competitive, depending on experience Location: Manchester My Client, a well-established and successful business, now has an excellent opportunity for an experienced Credit Controller to join their Finance team. This is a great role for a candidate with previous credit control experience who enjoys a varied position combining account management, customer service and financial administration. The successful candidate will have excellent attention to detail, strong communication skills and the ability to manage their own workload effectively. Experience using Microsoft Dynamics/Navision would be advantageous. Duties include: • Daily posting and reconciliation of customer receipts using Microsoft Dynamics/Navision. • Update the Cash Book relating to the Invoice Finance facility on a daily basis. • Prepare daily spreadsheets detailing payments received. • Chase customers for overdue payments and manage outstanding debt. • Resolve customer account queries and disputes, ensuring outcomes are communicated clearly to customers. • Allocate Amazon payments received and maintain a log of outstanding queries, working closely with the Ecommerce Co-Ordinator. • Take card payments from customers and accurately allocate payments to customer accounts. • Prepare Aged Debt reports for monthly review meetings with the Credit Control Supervisor. • Run credit checking reports and liaise with Sales Administration to determine appropriate customer credit limits. • Maintain accurate notes and account status information on customer accounts. • Ensure payments are accurately and promptly allocated to customer accounts. • Liaise with Sales Administration regarding credits to be raised on customer accounts and maintain accurate records of debit notes. • Send monthly customer statements and provide copy invoices where required. • Maintain account information and prepare debtor lists by Area Representative for internal use. • Prepare bad debt claims in conjunction with Insurance Brokers and the Finance Manager. • Manage and maintain the Credit Control mailbox. • Complete monthly reconciliation of the Invoice Finance facility for submission to the bank. • Assist with audit requirements when necessary. Key Skills Required: • Previous Credit Control experience is essential. • Excellent attention to detail and accuracy. • Excellent communication and interpersonal skills. • Strong customer service skills. • Intermediate to Advanced Excel skills. • Ability to manage workload effectively and work to deadlines. • Strong problem-solving skills with the ability to resolve customer account queries. • Experience working with Microsoft Dynamics/Navision would be highly desirable. • Professional, organised and proactive approach to work. Apply online or for further information, please contact one of our specialist consultants quoting the relevant reference number NJR16975
Sep 19, 2026
Full time
Credit Controller Salary: Competitive, depending on experience Location: Manchester My Client, a well-established and successful business, now has an excellent opportunity for an experienced Credit Controller to join their Finance team. This is a great role for a candidate with previous credit control experience who enjoys a varied position combining account management, customer service and financial administration. The successful candidate will have excellent attention to detail, strong communication skills and the ability to manage their own workload effectively. Experience using Microsoft Dynamics/Navision would be advantageous. Duties include: • Daily posting and reconciliation of customer receipts using Microsoft Dynamics/Navision. • Update the Cash Book relating to the Invoice Finance facility on a daily basis. • Prepare daily spreadsheets detailing payments received. • Chase customers for overdue payments and manage outstanding debt. • Resolve customer account queries and disputes, ensuring outcomes are communicated clearly to customers. • Allocate Amazon payments received and maintain a log of outstanding queries, working closely with the Ecommerce Co-Ordinator. • Take card payments from customers and accurately allocate payments to customer accounts. • Prepare Aged Debt reports for monthly review meetings with the Credit Control Supervisor. • Run credit checking reports and liaise with Sales Administration to determine appropriate customer credit limits. • Maintain accurate notes and account status information on customer accounts. • Ensure payments are accurately and promptly allocated to customer accounts. • Liaise with Sales Administration regarding credits to be raised on customer accounts and maintain accurate records of debit notes. • Send monthly customer statements and provide copy invoices where required. • Maintain account information and prepare debtor lists by Area Representative for internal use. • Prepare bad debt claims in conjunction with Insurance Brokers and the Finance Manager. • Manage and maintain the Credit Control mailbox. • Complete monthly reconciliation of the Invoice Finance facility for submission to the bank. • Assist with audit requirements when necessary. Key Skills Required: • Previous Credit Control experience is essential. • Excellent attention to detail and accuracy. • Excellent communication and interpersonal skills. • Strong customer service skills. • Intermediate to Advanced Excel skills. • Ability to manage workload effectively and work to deadlines. • Strong problem-solving skills with the ability to resolve customer account queries. • Experience working with Microsoft Dynamics/Navision would be highly desirable. • Professional, organised and proactive approach to work. Apply online or for further information, please contact one of our specialist consultants quoting the relevant reference number NJR16975
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail / B2C customer insight analysis / customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment Hands-on experience with web analytics tools such as Google Analytics 4 (GA4) and customer journey analysis methodologies Strong ability to identify customer trends, issues and conversion opportunities using website and marketing data. Ability to work identify problems through digital analytics, produce reports then work with different marketing stakeholders so they are able to rectify these issues Translating complex customer and trading data into clear, actionable insights that improve customer experience and commercial performance. Strong understanding of customer acquisition, retention, engagement and conversion metrics, with the ability to make data-driven recommendations. Experience evaluating the effectiveness of digital marketing campaigns and understanding how different channels influence customer behaviour and sales performance. Ideally some knowledge of Google Tag Manager & understanding data layers / digital tracking frameworks We are looking for an experienced ecommerce analytics professional with strong GA4 and GTM expertise, experience in digital tracking and data governance, and a proven ability to turn customer, marketing and eCommerce data into actionable commercial insights. The ideal candidate will have experience with attribution, customer journey analysis, stakeholder engagement, and working closely with development and marketing teams in a fast-paced digital environment This role would suit a current Digital Analytics Manager or a Senior Digital Insight Analyst that is looking for that step up. They are looking to pay a starting salary of £50,000 - £70,000 + Hybrid working. To apply, press apply now or contact Matthew Recruitment via LinkedIn or on . Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 19, 2026
Full time
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail / B2C customer insight analysis / customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment Hands-on experience with web analytics tools such as Google Analytics 4 (GA4) and customer journey analysis methodologies Strong ability to identify customer trends, issues and conversion opportunities using website and marketing data. Ability to work identify problems through digital analytics, produce reports then work with different marketing stakeholders so they are able to rectify these issues Translating complex customer and trading data into clear, actionable insights that improve customer experience and commercial performance. Strong understanding of customer acquisition, retention, engagement and conversion metrics, with the ability to make data-driven recommendations. Experience evaluating the effectiveness of digital marketing campaigns and understanding how different channels influence customer behaviour and sales performance. Ideally some knowledge of Google Tag Manager & understanding data layers / digital tracking frameworks We are looking for an experienced ecommerce analytics professional with strong GA4 and GTM expertise, experience in digital tracking and data governance, and a proven ability to turn customer, marketing and eCommerce data into actionable commercial insights. The ideal candidate will have experience with attribution, customer journey analysis, stakeholder engagement, and working closely with development and marketing teams in a fast-paced digital environment This role would suit a current Digital Analytics Manager or a Senior Digital Insight Analyst that is looking for that step up. They are looking to pay a starting salary of £50,000 - £70,000 + Hybrid working. To apply, press apply now or contact Matthew Recruitment via LinkedIn or on . Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
