Join an International Leader in Branded Merchandise and Sustainable Promotional Products This is an opportunity to join an award-winning international business at the forefront of branded merchandise, promotional products, sustainable gifting solutions, supply chain innovation and customer experience. Working with some of the world's best-known brands, the organisation continues to invest heavily in sustainability, employee development, digital transformation, learning and development, workplace wellbeing and people-first culture initiatives. As an HR Advisor, you'll support the Senior HR Manager, gaining exposure to employee relations, recruitment, talent management, succession planning, performance management, workforce engagement and organisational change projects. This role offers genuine career progression for HR professionals. Responsibilities & Duties Assist the Senior HR Manager in EDI. Support the business through structural, cultural, and technological change. Address HR queries, ensuring policy compliance; update management on legislative changes. Manage the recruitment process end-to-end. Conduct pre-screening telephone interviews and co-ordinate all face-to-face interviews and assessment sessions ensuring that interview questions and assessments are both relevant and fit-for-purpose. Validate, track, and manage recruitment requests and costs while training hiring managers on effective interview techniques. Monitor metrics like attrition and time to hire; advise on recruitment trends. Oversee onboarding processes, including induction and paperwork. Support investigations, disciplinary actions, absence management, probationary reviews, performance reviews (e.g. annual appraisals and structured feedback), learning and engagement initiatives. Maintain accurate occupational health records. Ensure compliance with employment legislation, preparing draft contracts of employment, HR policies and standard documentation. Support engagement initiatives, collaborating on internal communication strategies and promoting a culture of high engagement. Support initiatives around compliance with legal frameworks, including audits related to ethical trading, employment law and updates to the employee handbook. Input accurate employee data into the payroll tracker and assist in payroll queries. Manage employee relation cases, facilitating effective resolution strategies and ensuring support for team members. Support all online HR platforms. Support initiatives that foster a positive employee relations climate and support a culture of openness and transparency. Any other ad-hoc HR tasks as required. Essential Skills & Experience CIPD Level 5 qualification or equivalent experience will be considered. Minimum 4 years' HR experience. Strong employee relations experience. Up-to-date knowledge of UK employment law. Experience managing recruitment processes from vacancy through to onboarding. Excellent communication and stakeholder management skills. Strong organisational and administrative abilities. Experience using HR systems, HR databases and Microsoft Office. What's on Offer? Salary of 34,000 plus benefits Career development opportunities Exposure to a broad and varied HR generalist role Collaborative and supportive working environment Opportunity to influence culture, engagement and people initiatives Excellent training and professional development opportunities Why Apply? This is much more than a traditional HR Advisor role. You'll join a highly respected international business that partners with leading global brands, invests heavily in sustainability and innovation, and is passionate about creating an exceptional employee experience. With significant opportunities for professional growth, exposure to strategic HR projects and the chance to make a real impact, this role offers excellent long-term career prospects. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
Sep 22, 2026
Full time
Join an International Leader in Branded Merchandise and Sustainable Promotional Products This is an opportunity to join an award-winning international business at the forefront of branded merchandise, promotional products, sustainable gifting solutions, supply chain innovation and customer experience. Working with some of the world's best-known brands, the organisation continues to invest heavily in sustainability, employee development, digital transformation, learning and development, workplace wellbeing and people-first culture initiatives. As an HR Advisor, you'll support the Senior HR Manager, gaining exposure to employee relations, recruitment, talent management, succession planning, performance management, workforce engagement and organisational change projects. This role offers genuine career progression for HR professionals. Responsibilities & Duties Assist the Senior HR Manager in EDI. Support the business through structural, cultural, and technological change. Address HR queries, ensuring policy compliance; update management on legislative changes. Manage the recruitment process end-to-end. Conduct pre-screening telephone interviews and co-ordinate all face-to-face interviews and assessment sessions ensuring that interview questions and assessments are both relevant and fit-for-purpose. Validate, track, and manage recruitment requests and costs while training hiring managers on effective interview techniques. Monitor metrics like attrition and time to hire; advise on recruitment trends. Oversee onboarding processes, including induction and paperwork. Support investigations, disciplinary actions, absence management, probationary reviews, performance reviews (e.g. annual appraisals and structured feedback), learning and engagement initiatives. Maintain accurate occupational health records. Ensure compliance with employment legislation, preparing draft contracts of employment, HR policies and standard documentation. Support engagement initiatives, collaborating on internal communication strategies and promoting a culture of high engagement. Support initiatives around compliance with legal frameworks, including audits related to ethical trading, employment law and updates to the employee handbook. Input accurate employee data into the payroll tracker and assist in payroll queries. Manage employee relation cases, facilitating effective resolution strategies and ensuring support for team members. Support all online HR platforms. Support initiatives that foster a positive employee relations climate and support a culture of openness and transparency. Any other ad-hoc HR tasks as required. Essential Skills & Experience CIPD Level 5 qualification or equivalent experience will be considered. Minimum 4 years' HR experience. Strong employee relations experience. Up-to-date knowledge of UK employment law. Experience managing recruitment processes from vacancy through to onboarding. Excellent communication and stakeholder management skills. Strong organisational and administrative abilities. Experience using HR systems, HR databases and Microsoft Office. What's on Offer? Salary of 34,000 plus benefits Career development opportunities Exposure to a broad and varied HR generalist role Collaborative and supportive working environment Opportunity to influence culture, engagement and people initiatives Excellent training and professional development opportunities Why Apply? This is much more than a traditional HR Advisor role. You'll join a highly respected international business that partners with leading global brands, invests heavily in sustainability and innovation, and is passionate about creating an exceptional employee experience. With significant opportunities for professional growth, exposure to strategic HR projects and the chance to make a real impact, this role offers excellent long-term career prospects. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Digital assets in the UK are entering a more practical phase, moving beyond pilots towards real products, operating models and market infrastructure. That shift is creating important strategic choices for financial institutions across banking, markets, payments, wealth and asset management. It's creating phenomenal market momentum and transformation potential. Within EY's Financial Services Risk Consulting team, we're looking to expand our team to help clients navigate this transition and turn momentum into tangible outcomes. You will contribute to the delivery of high profile and complex risk engagements across a wide range of financial services clients. The opportunity We are seeking a high-performing Senior Consultant to join our Non-Financial Risk Consulting team, with a focus on digital assets within Wealth and Asset Management. This role will support clients in navigating the evolving digital asset landscape, helping them design and implement robust risk and control frameworks across emerging products and services. You will work at the intersection of innovation and risk, advising clients on governance, regulatory compliance, and operational resilience across digital asset ecosystems. Your key responsibilities Your contribution will play a significant part in helping our clients deliver successful results covering a range of risk projects. There are multiple aspects to the role: Advise clients on non-financial risk frameworks for digital assets, including governance, risk taxonomies, and control environments. Support the design and implementation of risk and control frameworks across digital asset lifecycle processes (issuance, trading, custody, settlement, and reporting) with a specific focus on distribution, product governance and fund operations. Assess and enhance digital asset process flows, identifying key risks and defining indicative controls. Evaluate and map client journeys across digital asset use cases, such as: Tokenisation of assets and funds Investing in digital assets and cryptocurrencies Stablecoin payments and settlements Advise on operating models and target control environments for digital asset use cases for wealth and asset managers. Conduct risk assessments across different participants (e.g., asset manager vs. transfer agent vs. custodian), highlighting how risks and controls vary. Support clients in interpreting and implementing global regulatory requirements related to digital assets. Collaborate with cross-functional teams (technology, regulatory, compliance) to deliver holistic client solutions. Skills and attributes for success You will bring a passion for delivering an exceptional client service experience. You have a collaborative mind-set. You will be outcome focused, but also intellectually curious with a creative approach to problem solving. You have excellent written, listening and verbal communication skills and a track record of building and maintaining relationships with stakeholders. You bring strong analytical skills and are confident in tackling new topics. To qualify for the role you must have Strong wealth/asset management knowledge (inc. buy/sell-side processes) Strong understanding of the digital assets ecosystem, including: Cryptocurrencies, stablecoins, and tokenised assets Blockchain fundamentals and distributed ledger technologies Experience designing or assessing risk taxonomies and control frameworks for digital assets Knowledge of end-to-end digital asset process flows, including: Trading and execution Custody and wallet management Settlement and reconciliation Lifecycle management Understanding of key risks (operational, technology, fraud, regulatory, market, liquidity) and associated controls Experience mapping and analysing client journeys and operating models in financial services Familiarity with global digital asset regulations and frameworks, including: UK FSMA 2023 and FCA guidance GENIUS Act (or equivalent emerging US regulatory frameworks) HKMA guidance on virtual assets MiCA (Markets in Crypto-Assets Regulation) Other relevant regional and global regulatory developments Ability to translate regulatory expectations into practical control and governance solutions Ideally, you'll also have Experience in Wealth & Asset Management, Capital Markets, or Banking Prior consulting experience in risk, compliance, or digital transformation Exposure to digital asset platforms, exchanges, custodians, or fintechs Strong stakeholder management and communication skills A constructive and action-oriented approach A self-starting attitude with the ability to think and act quickly Experience of operating in a project-based environment What we look for We are seeking risk professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses. We are looking for a proactive problem solver with: Strong analytical capabilities An ability to operate in ambiguous and rapidly evolving environments Commercial awareness and the ability to link risk insights to business value A passion for innovation in financial services and digital assets What we offer We offer an attractive remuneration package where you'll be rewarded for your performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Sep 22, 2026
Full time
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Digital assets in the UK are entering a more practical phase, moving beyond pilots towards real products, operating models and market infrastructure. That shift is creating important strategic choices for financial institutions across banking, markets, payments, wealth and asset management. It's creating phenomenal market momentum and transformation potential. Within EY's Financial Services Risk Consulting team, we're looking to expand our team to help clients navigate this transition and turn momentum into tangible outcomes. You will contribute to the delivery of high profile and complex risk engagements across a wide range of financial services clients. The opportunity We are seeking a high-performing Senior Consultant to join our Non-Financial Risk Consulting team, with a focus on digital assets within Wealth and Asset Management. This role will support clients in navigating the evolving digital asset landscape, helping them design and implement robust risk and control frameworks across emerging products and services. You will work at the intersection of innovation and risk, advising clients on governance, regulatory compliance, and operational resilience across digital asset ecosystems. Your key responsibilities Your contribution will play a significant part in helping our clients deliver successful results covering a range of risk projects. There are multiple aspects to the role: Advise clients on non-financial risk frameworks for digital assets, including governance, risk taxonomies, and control environments. Support the design and implementation of risk and control frameworks across digital asset lifecycle processes (issuance, trading, custody, settlement, and reporting) with a specific focus on distribution, product governance and fund operations. Assess and enhance digital asset process flows, identifying key risks and defining indicative controls. Evaluate and map client journeys across digital asset use cases, such as: Tokenisation of assets and funds Investing in digital assets and cryptocurrencies Stablecoin payments and settlements Advise on operating models and target control environments for digital asset use cases for wealth and asset managers. Conduct risk assessments across different participants (e.g., asset manager vs. transfer agent vs. custodian), highlighting how risks and controls vary. Support clients in interpreting and implementing global regulatory requirements related to digital assets. Collaborate with cross-functional teams (technology, regulatory, compliance) to deliver holistic client solutions. Skills and attributes for success You will bring a passion for delivering an exceptional client service experience. You have a collaborative mind-set. You will be outcome focused, but also intellectually curious with a creative approach to problem solving. You have excellent written, listening and verbal communication skills and a track record of building and maintaining relationships with stakeholders. You bring strong analytical skills and are confident in tackling new topics. To qualify for the role you must have Strong wealth/asset management knowledge (inc. buy/sell-side processes) Strong understanding of the digital assets ecosystem, including: Cryptocurrencies, stablecoins, and tokenised assets Blockchain fundamentals and distributed ledger technologies Experience designing or assessing risk taxonomies and control frameworks for digital assets Knowledge of end-to-end digital asset process flows, including: Trading and execution Custody and wallet management Settlement and reconciliation Lifecycle management Understanding of key risks (operational, technology, fraud, regulatory, market, liquidity) and associated controls Experience mapping and analysing client journeys and operating models in financial services Familiarity with global digital asset regulations and frameworks, including: UK FSMA 2023 and FCA guidance GENIUS Act (or equivalent emerging US regulatory frameworks) HKMA guidance on virtual assets MiCA (Markets in Crypto-Assets Regulation) Other relevant regional and global regulatory developments Ability to translate regulatory expectations into practical control and governance solutions Ideally, you'll also have Experience in Wealth & Asset Management, Capital Markets, or Banking Prior consulting experience in risk, compliance, or digital transformation Exposure to digital asset platforms, exchanges, custodians, or fintechs Strong stakeholder management and communication skills A constructive and action-oriented approach A self-starting attitude with the ability to think and act quickly Experience of operating in a project-based environment What we look for We are seeking risk professionals, with good knowledge of DLT and digital assets processes and products, to join our growing team to build our business and support our clients build more resilient, efficient and profitable businesses. We are looking for a proactive problem solver with: Strong analytical capabilities An ability to operate in ambiguous and rapidly evolving environments Commercial awareness and the ability to link risk insights to business value A passion for innovation in financial services and digital assets What we offer We offer an attractive remuneration package where you'll be rewarded for your performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. Apply now. EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Ipswich. This is a full time 44 hour role. You mustbe flexible and available to work within the opening hours of the business. The salary for this role is up to £33k depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Mobility to travel and work in other sites as required Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Sep 22, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Ipswich. This is a full time 44 hour role. You mustbe flexible and available to work within the opening hours of the business. The salary for this role is up to £33k depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Mobility to travel and work in other sites as required Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' Self-aware and welcomes constructive feedback Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
We have an exciting opportunity for a Bench Deputy General Manager to join us here at Buzz Bingo in Glasgow and surrounding areas. This is a bench role, meaning you'll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £33,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Sep 21, 2026
Full time
We have an exciting opportunity for a Bench Deputy General Manager to join us here at Buzz Bingo in Glasgow and surrounding areas. This is a bench role, meaning you'll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £33,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: - a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App - for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards - Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training - IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme - opportunity to buy an extra week's holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
CRM Manager Cambridgeshire Fashion Salary up to 50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually improve performance and customer lifetime value. Key Responsibilities in the position of CRM Manager Own and deliver the CRM strategy across email, SMS, push notifications, website, loyalty and app channels, with a clear focus on customer engagement, retention, loyalty and sales. Plan and manage targeted CRM campaigns across multiple brands, ensuring activity is relevant, commercially focused and aligned with wider trading priorities. Use customer data, segmentation and personalisation to improve campaign performance, customer journeys, conversion and lifetime value across different brands and territories. Lead the development and optimisation of automated lifecycle journeys, including welcome, retention, reactivation and post-purchase communications. Work closely with Trading, Ecommerce and Marketing teams to identify customer opportunities and ensure CRM activity supports wider commercial objectives. Analyse campaign performance and customer behaviour, translating data and insight into clear recommendations and actions. Champion a test-and-learn approach , using A/B testing across creative, content, subject lines, timing, targeting and customer journeys to continually improve performance. Work collaboratively with Design, Customer Services and wider teams to deliver consistent, engaging and accurate customer communications across channels. Ensure CRM activity adheres to brand guidelines, data protection requirements, customer consent and internal best practice. Manage and develop the CRM team, creating a culture of high performance, accuracy, continuous improvement and commercial thinking. Own the customer blocklist process, investigating permission, preference and communication queries referred by Customer Services. Lead and support ad-hoc CRM projects as required, identifying opportunities to improve processes, customer experience and commercial performance. Key Requirements Proven experience in CRM, customer lifecycle marketing, retention or loyalty , ideally within a retail or consumer-focused environment. Strong understanding of how CRM can drive engagement, conversion, repeat purchase and customer lifetime value . Confident working with customer data, segmentation and personalisation to develop targeted and commercially effective campaigns. Experience planning, delivering and optimising campaigns across email, SMS, push notifications and automated customer journeys . Strong analytical skills, with the ability to understand campaign and customer data, identify opportunities and turn insight into action. A commercially minded approach, with an understanding of how CRM fits into wider trading, Ecommerce and Marketing strategies. Strong project management and organisational skills, with the ability to manage multiple campaigns, stakeholders and deadlines simultaneously. Excellent communication and stakeholder management skills, with the confidence to work across Marketing, Trading, Ecommerce, Creative and Customer Services. Exceptional attention to detail, particularly when managing customer data, campaign selections and customer communications. Good working knowledge of CRM platforms, email service providers, Google Analytics and Microsoft Excel . Previous experience managing, coaching or developing a CRM team, with the ability to create a collaborative and continuous improvement culture. Apply today to find out more. BH37298
Sep 21, 2026
Full time
CRM Manager Cambridgeshire Fashion Salary up to 50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their brands, using insight, segmentation and personalisation to strengthen engagement, retention and loyalty. This is a commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually improve performance and customer lifetime value. Key Responsibilities in the position of CRM Manager Own and deliver the CRM strategy across email, SMS, push notifications, website, loyalty and app channels, with a clear focus on customer engagement, retention, loyalty and sales. Plan and manage targeted CRM campaigns across multiple brands, ensuring activity is relevant, commercially focused and aligned with wider trading priorities. Use customer data, segmentation and personalisation to improve campaign performance, customer journeys, conversion and lifetime value across different brands and territories. Lead the development and optimisation of automated lifecycle journeys, including welcome, retention, reactivation and post-purchase communications. Work closely with Trading, Ecommerce and Marketing teams to identify customer opportunities and ensure CRM activity supports wider commercial objectives. Analyse campaign performance and customer behaviour, translating data and insight into clear recommendations and actions. Champion a test-and-learn approach , using A/B testing across creative, content, subject lines, timing, targeting and customer journeys to continually improve performance. Work collaboratively with Design, Customer Services and wider teams to deliver consistent, engaging and accurate customer communications across channels. Ensure CRM activity adheres to brand guidelines, data protection requirements, customer consent and internal best practice. Manage and develop the CRM team, creating a culture of high performance, accuracy, continuous improvement and commercial thinking. Own the customer blocklist process, investigating permission, preference and communication queries referred by Customer Services. Lead and support ad-hoc CRM projects as required, identifying opportunities to improve processes, customer experience and commercial performance. Key Requirements Proven experience in CRM, customer lifecycle marketing, retention or loyalty , ideally within a retail or consumer-focused environment. Strong understanding of how CRM can drive engagement, conversion, repeat purchase and customer lifetime value . Confident working with customer data, segmentation and personalisation to develop targeted and commercially effective campaigns. Experience planning, delivering and optimising campaigns across email, SMS, push notifications and automated customer journeys . Strong analytical skills, with the ability to understand campaign and customer data, identify opportunities and turn insight into action. A commercially minded approach, with an understanding of how CRM fits into wider trading, Ecommerce and Marketing strategies. Strong project management and organisational skills, with the ability to manage multiple campaigns, stakeholders and deadlines simultaneously. Excellent communication and stakeholder management skills, with the confidence to work across Marketing, Trading, Ecommerce, Creative and Customer Services. Exceptional attention to detail, particularly when managing customer data, campaign selections and customer communications. Good working knowledge of CRM platforms, email service providers, Google Analytics and Microsoft Excel . Previous experience managing, coaching or developing a CRM team, with the ability to create a collaborative and continuous improvement culture. Apply today to find out more. BH37298
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
Sep 21, 2026
Full time
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
Store Manager Great company! Salary up to 38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail environment is essential, having food retail/ convenience retail or a supermarket background would be an advantage. We are open to speaking to candidates who want to reach the next level in their career and will consider applications from Assistant Managers or Deputy Managers or want to develop to become a Store Manager for the first time. To be our clients new Store Manager, you will be a hands-on, shop floor based, commercial and a result driven retail manager who has a passion for coaching and developing teams, combined with a passion for delivering world class customer service! You will need your own transport to travel to our clients' stores, they have a high number of stores and with store trading hours this is an advantage. Responsibilities as a Store Manager: People management experience and passion for development Develop a great team culture and positive working environment Driving customer service standards in your store. Increase sales in store and ensuring site profitability. Training, coaching and developing your team. Maintain company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Profit protection and stock management Keeping up with current trends, including competitor analysis. Our client's Store Manager role is the ideal next challenge for someone with experience of managing teams and driving results in fast paced stores. We will consider applications from ambitious candidates who want to step up to become a Store Manager or even retail managers who want a return to an industry they are passionate about. In reward for your hard work, you will receive a basic salary circa 36-38,000 with great bonuses you will earn over 42,000 - at least, plus benefits, which is reviewed throughout your career. Please note, due to locations and working hours you will need your own transport. This is essential. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH37392
Sep 21, 2026
Full time
Store Manager Great company! Salary up to 38,000 + Bonus and Benefits! Zachary Daniels Retail Recruitment are currently recruiting for a Store Manager for a retailer who are opening more stores and expanding! We want to recruit a Store Manager who thrives in a fast paced environment, takes pride in their store and will drive store service standards Experience of working in a fast-paced retail environment is essential, having food retail/ convenience retail or a supermarket background would be an advantage. We are open to speaking to candidates who want to reach the next level in their career and will consider applications from Assistant Managers or Deputy Managers or want to develop to become a Store Manager for the first time. To be our clients new Store Manager, you will be a hands-on, shop floor based, commercial and a result driven retail manager who has a passion for coaching and developing teams, combined with a passion for delivering world class customer service! You will need your own transport to travel to our clients' stores, they have a high number of stores and with store trading hours this is an advantage. Responsibilities as a Store Manager: People management experience and passion for development Develop a great team culture and positive working environment Driving customer service standards in your store. Increase sales in store and ensuring site profitability. Training, coaching and developing your team. Maintain company and brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Profit protection and stock management Keeping up with current trends, including competitor analysis. Our client's Store Manager role is the ideal next challenge for someone with experience of managing teams and driving results in fast paced stores. We will consider applications from ambitious candidates who want to step up to become a Store Manager or even retail managers who want a return to an industry they are passionate about. In reward for your hard work, you will receive a basic salary circa 36-38,000 with great bonuses you will earn over 42,000 - at least, plus benefits, which is reviewed throughout your career. Please note, due to locations and working hours you will need your own transport. This is essential. Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BH37392
SOX Tester and Financial Controls (equivalent senior manager level - sole contributor) Qualified accountant From Big 4 or Top 60 Practice auditing FS clients (banks, commodities, brokerage, investment banks, traders), strong SOX Client Details Global Brokerage house with expanding digital lines Solid leadership team, long term vision Description SOX Tester and Financial Controls - Investment Bank City of London - 3x days a week in office Brokerage - financial services Build and maintain relationships with control owners and key stakeholders across Risk, Treasury, Finance, Operations, and Revenue-Generating Business Functions, developing a strong understanding of business activities and operational processes Review and assess internal control activities across multiple business areas, including: - Maintaining process documentation and control frameworks to ensure compliance with internal control and regulatory requirements - Reviewing and testing controls to assess design and operating effectiveness through ongoing monitoring and periodic evaluation - Supporting the implementation, monitoring, and validation of controls designed to mitigate financial reporting risks and strengthen the control environment Perform scheduled testing of financial control activities relating to balance sheet and profit-and-loss processes, ensuring control owners appropriately consider: - Compliance with internal control requirements, including end-user computing controls, information used in controls, and management review controls The adequacy of systems, processes, and governance arrangements supporting financial reporting and regulatory compliance Support annual internal control and compliance testing activities, including application-level controls, third-party assurance reporting, key technology-dependent controls, and coordination with relevant technology and operational teams Act as a role model by demonstrating high standards of integrity, professionalism, and ethical conduct Comply with the organisation's Code of Conduct and all relevant policies and procedures Maintain awareness of and adherence to internal policies relevant to the role and associated responsibilities Escalate policy breaches, control deficiencies, and compliance concerns through appropriate channels Promptly identify and escalate risk events and incidents Contribute to risk management, governance, and control enhancement initiatives as required Profile SOX Tester and Financial Controls - Investment Bank City of London - 3x days a week in office Brokerage - financial services Experience with Internal or external audit preferable as it pertains to SOX compliance - and PCAOB auditing standards Big 4 Audit or Top 60 Practice - working with relevant Bank, Investment Bank, Capital Markets, Brokerage, Trading clients Qualified Accountant Job Offer SOX Tester and Financial Controls - Investment Bank Base from 75,000 to 100,000 Exceptional company benefits package (will disclose on application) Competitive bonus scheme
Sep 21, 2026
Full time
SOX Tester and Financial Controls (equivalent senior manager level - sole contributor) Qualified accountant From Big 4 or Top 60 Practice auditing FS clients (banks, commodities, brokerage, investment banks, traders), strong SOX Client Details Global Brokerage house with expanding digital lines Solid leadership team, long term vision Description SOX Tester and Financial Controls - Investment Bank City of London - 3x days a week in office Brokerage - financial services Build and maintain relationships with control owners and key stakeholders across Risk, Treasury, Finance, Operations, and Revenue-Generating Business Functions, developing a strong understanding of business activities and operational processes Review and assess internal control activities across multiple business areas, including: - Maintaining process documentation and control frameworks to ensure compliance with internal control and regulatory requirements - Reviewing and testing controls to assess design and operating effectiveness through ongoing monitoring and periodic evaluation - Supporting the implementation, monitoring, and validation of controls designed to mitigate financial reporting risks and strengthen the control environment Perform scheduled testing of financial control activities relating to balance sheet and profit-and-loss processes, ensuring control owners appropriately consider: - Compliance with internal control requirements, including end-user computing controls, information used in controls, and management review controls The adequacy of systems, processes, and governance arrangements supporting financial reporting and regulatory compliance Support annual internal control and compliance testing activities, including application-level controls, third-party assurance reporting, key technology-dependent controls, and coordination with relevant technology and operational teams Act as a role model by demonstrating high standards of integrity, professionalism, and ethical conduct Comply with the organisation's Code of Conduct and all relevant policies and procedures Maintain awareness of and adherence to internal policies relevant to the role and associated responsibilities Escalate policy breaches, control deficiencies, and compliance concerns through appropriate channels Promptly identify and escalate risk events and incidents Contribute to risk management, governance, and control enhancement initiatives as required Profile SOX Tester and Financial Controls - Investment Bank City of London - 3x days a week in office Brokerage - financial services Experience with Internal or external audit preferable as it pertains to SOX compliance - and PCAOB auditing standards Big 4 Audit or Top 60 Practice - working with relevant Bank, Investment Bank, Capital Markets, Brokerage, Trading clients Qualified Accountant Job Offer SOX Tester and Financial Controls - Investment Bank Base from 75,000 to 100,000 Exceptional company benefits package (will disclose on application) Competitive bonus scheme
Learner Analytics Product Manager Remote Outside IR35 3-6 Month Contract We are seeking an experienced Learner Analytics Product Manager to support the development and enhancement of a learner analytics capability for a leading higher education organisation. This is an exciting opportunity to shape how learner data is used to improve student outcomes, retention, engagement, and institutional decision-making. You will work closely with academic stakeholders, data teams, technology partners, and senior leadership to define and deliver a product roadmap that maximises the value of learner analytics across the organisation. Key Responsibilities Define and own the learner analytics product vision, strategy, and roadmap. Engage with stakeholders across academic, student services, planning, and IT teams to gather requirements and prioritise initiatives. Translate business needs into detailed product requirements and user stories. Drive the development and adoption of learner analytics solutions and dashboards. Ensure products deliver actionable insights that support student success, engagement, retention, and attainment. Work closely with data engineers, BI developers, analysts, and technology partners to deliver product enhancements. Champion user-centred design and continuous improvement practices. Monitor product performance and user adoption, identifying opportunities for further optimisation. Support governance, data quality, and compliance considerations relating to learner data. Required Experience Proven experience as a Product Manager, Product Owner, or similar role delivering data and analytics products. Experience working within Higher Education, Further Education, EdTech, or a learner-focused environment. Strong understanding of learner analytics, student data, retention analysis, engagement monitoring, or related areas. Experience managing product roadmaps and engaging diverse stakeholder groups. Ability to bridge the gap between technical teams and business users. Strong communication and facilitation skills. Experience working within Agile delivery environments. Desirable Experience Knowledge of Student Records Systems and VLE platforms. Experience with Power BI, Microsoft Fabric, Azure Data Platform, or similar analytics technologies. Understanding of data governance and data quality principles. Experience supporting digital transformation or data strategy initiatives within education. Contract Details Remote role Outside IR35 3-6 month initial contract Immediate start preferred Competitive day rate Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 19, 2026
Contractor
Learner Analytics Product Manager Remote Outside IR35 3-6 Month Contract We are seeking an experienced Learner Analytics Product Manager to support the development and enhancement of a learner analytics capability for a leading higher education organisation. This is an exciting opportunity to shape how learner data is used to improve student outcomes, retention, engagement, and institutional decision-making. You will work closely with academic stakeholders, data teams, technology partners, and senior leadership to define and deliver a product roadmap that maximises the value of learner analytics across the organisation. Key Responsibilities Define and own the learner analytics product vision, strategy, and roadmap. Engage with stakeholders across academic, student services, planning, and IT teams to gather requirements and prioritise initiatives. Translate business needs into detailed product requirements and user stories. Drive the development and adoption of learner analytics solutions and dashboards. Ensure products deliver actionable insights that support student success, engagement, retention, and attainment. Work closely with data engineers, BI developers, analysts, and technology partners to deliver product enhancements. Champion user-centred design and continuous improvement practices. Monitor product performance and user adoption, identifying opportunities for further optimisation. Support governance, data quality, and compliance considerations relating to learner data. Required Experience Proven experience as a Product Manager, Product Owner, or similar role delivering data and analytics products. Experience working within Higher Education, Further Education, EdTech, or a learner-focused environment. Strong understanding of learner analytics, student data, retention analysis, engagement monitoring, or related areas. Experience managing product roadmaps and engaging diverse stakeholder groups. Ability to bridge the gap between technical teams and business users. Strong communication and facilitation skills. Experience working within Agile delivery environments. Desirable Experience Knowledge of Student Records Systems and VLE platforms. Experience with Power BI, Microsoft Fabric, Azure Data Platform, or similar analytics technologies. Understanding of data governance and data quality principles. Experience supporting digital transformation or data strategy initiatives within education. Contract Details Remote role Outside IR35 3-6 month initial contract Immediate start preferred Competitive day rate Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Real, please visit (url removed) Real Staffing, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail / B2C customer insight analysis / customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment Hands-on experience with web analytics tools such as Google Analytics 4 (GA4) and customer journey analysis methodologies Strong ability to identify customer trends, issues and conversion opportunities using website and marketing data. Ability to work identify problems through digital analytics, produce reports then work with different marketing stakeholders so they are able to rectify these issues Translating complex customer and trading data into clear, actionable insights that improve customer experience and commercial performance. Strong understanding of customer acquisition, retention, engagement and conversion metrics, with the ability to make data-driven recommendations. Experience evaluating the effectiveness of digital marketing campaigns and understanding how different channels influence customer behaviour and sales performance. Ideally some knowledge of Google Tag Manager & understanding data layers / digital tracking frameworks We are looking for an experienced ecommerce analytics professional with strong GA4 and GTM expertise, experience in digital tracking and data governance, and a proven ability to turn customer, marketing and eCommerce data into actionable commercial insights. The ideal candidate will have experience with attribution, customer journey analysis, stakeholder engagement, and working closely with development and marketing teams in a fast-paced digital environment This role would suit a current Digital Analytics Manager or a Senior Digital Insight Analyst that is looking for that step up. They are looking to pay a starting salary of £50,000 - £70,000 + Hybrid working. To apply, press apply now or contact Matthew Recruitment via LinkedIn or on . Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Sep 19, 2026
Full time
Digital Analytics & Insights Manager - Leeds Digital Analytics & Insights Manager with excellent e-commerce retail / B2C customer insight analysis / customer journey analysis, reporting & Google Tag Manager experience is required by a leading ecommerce retail company based near Leeds. This role is hybrid working, ideally 2 - 3 days in the office. This is not just reporting data, but owning GA4, GTM, attribution, customer journey analysis, marketing performance measurement, and stakeholder enablement. You should have the following experience: Analysing customer behaviour, journey data and online purchasing patterns within an eCommerce environment Hands-on experience with web analytics tools such as Google Analytics 4 (GA4) and customer journey analysis methodologies Strong ability to identify customer trends, issues and conversion opportunities using website and marketing data. Ability to work identify problems through digital analytics, produce reports then work with different marketing stakeholders so they are able to rectify these issues Translating complex customer and trading data into clear, actionable insights that improve customer experience and commercial performance. Strong understanding of customer acquisition, retention, engagement and conversion metrics, with the ability to make data-driven recommendations. Experience evaluating the effectiveness of digital marketing campaigns and understanding how different channels influence customer behaviour and sales performance. Ideally some knowledge of Google Tag Manager & understanding data layers / digital tracking frameworks We are looking for an experienced ecommerce analytics professional with strong GA4 and GTM expertise, experience in digital tracking and data governance, and a proven ability to turn customer, marketing and eCommerce data into actionable commercial insights. The ideal candidate will have experience with attribution, customer journey analysis, stakeholder engagement, and working closely with development and marketing teams in a fast-paced digital environment This role would suit a current Digital Analytics Manager or a Senior Digital Insight Analyst that is looking for that step up. They are looking to pay a starting salary of £50,000 - £70,000 + Hybrid working. To apply, press apply now or contact Matthew Recruitment via LinkedIn or on . Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
I'm working with a leading technology-led government department in Milton Keynes who are looking to appoint an experienced Senior Product Manager to take ownership of critical, high-value products within a complex and secure environment. You'll play a pivotal role in shaping product direction, ensuring delivery excellence, and maximising value for users and the organisation. What You'll Be Doing - Set the vision and direction for your product(s), ensuring alignment with wider organisational goals, technology strategies, and evolving customer needs. - Own and drive a clear, value-focused roadmap, balancing competing priorities while maintaining transparency across business stakeholders. - Lead the end-to-end product life cycle, from shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value. - Act as the senior voice of the product, influencing leadership decisions through clear reporting, insight, and strategic recommendations. - Build strong relationships with suppliers and partners, overseeing performance and ensuring services deliver value, compliance, and quality - Work within structured governance frameworks, contributing to boards and ensuring adherence to standards, controls, and audit requirements - Translate user needs into actionable product improvements, making informed decisions on enhancements, innovation, and future capability development. - Collaborate with procurement and commercial teams to manage supplier engagements across their life cycle - Contribute to the development of future product capability, supporting continuous improvement and organisational growth What We're Looking For: - Proven experience in product management within IT or digital services environments - Strong understanding of service delivery across the full life cycle, including design, transition, and live service - Experience working with and managing third-party suppliers in complex delivery environments - Ability to operate confidently with senior stakeholders, influencing decisions and managing competing priorities - Familiarity with structured delivery and governance frameworks, ideally in regulated or government environments - Certifications such as ITIL4 Foundation, Scrum Product Owner / SAFe Product Manager, or PRINCE2 Agile (or equivalent experience) - Knowledge of the government delivery environment or the wider public sector is highly desirable. This role requires eligibility for SC (Security Check) clearance. You don't need to hold this today but it would be an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 18, 2026
Contractor
I'm working with a leading technology-led government department in Milton Keynes who are looking to appoint an experienced Senior Product Manager to take ownership of critical, high-value products within a complex and secure environment. You'll play a pivotal role in shaping product direction, ensuring delivery excellence, and maximising value for users and the organisation. What You'll Be Doing - Set the vision and direction for your product(s), ensuring alignment with wider organisational goals, technology strategies, and evolving customer needs. - Own and drive a clear, value-focused roadmap, balancing competing priorities while maintaining transparency across business stakeholders. - Lead the end-to-end product life cycle, from shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value. - Act as the senior voice of the product, influencing leadership decisions through clear reporting, insight, and strategic recommendations. - Build strong relationships with suppliers and partners, overseeing performance and ensuring services deliver value, compliance, and quality - Work within structured governance frameworks, contributing to boards and ensuring adherence to standards, controls, and audit requirements - Translate user needs into actionable product improvements, making informed decisions on enhancements, innovation, and future capability development. - Collaborate with procurement and commercial teams to manage supplier engagements across their life cycle - Contribute to the development of future product capability, supporting continuous improvement and organisational growth What We're Looking For: - Proven experience in product management within IT or digital services environments - Strong understanding of service delivery across the full life cycle, including design, transition, and live service - Experience working with and managing third-party suppliers in complex delivery environments - Ability to operate confidently with senior stakeholders, influencing decisions and managing competing priorities - Familiarity with structured delivery and governance frameworks, ideally in regulated or government environments - Certifications such as ITIL4 Foundation, Scrum Product Owner / SAFe Product Manager, or PRINCE2 Agile (or equivalent experience) - Knowledge of the government delivery environment or the wider public sector is highly desirable. This role requires eligibility for SC (Security Check) clearance. You don't need to hold this today but it would be an advantage. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ecommerce Manager The role: This is a hands-on trading role. Reporting to the Managing Director, you will own the day-to-day commercial performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers and agencies. As a member of the brand's Senior Leadership Team, you will lead the eCommerce function within the brand. We are looking for someone who does the work rather than directs it, and who can tell us what each change was worth. What you will do Trading and commercial performance Own the weekly trading rhythm: what happened against plan, why, and what you are doing about it Own the numbers day to day - conversion rate, traffic, sessions, AOV and margin - and act quickly when trading moves off plan Plan and execute the trading calendar, promotions and launches with the brand and merchandising teams Keep the site aligned with stock reality: work with merchandising on availability and pricing so we never promote what we cannot supply, and protect brand integrity Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what wins Own conversion optimisation across product pages, collection pages, cart and checkout Merchandise the site day to day: collections, search and discovery, product sequencing, and landing pages for campaigns and launches Work with tech, ops and our developers/agencies to specify and ship site changes on Shopify - integrations, releases, tracking and technical optimisation - so the site performs seamlessly Use data and insight to improve conversion, engagement and retention Search Develop and deliver the brand's SEO strategy, across traditional search engines and AI platforms Leadership and collaboration Lead the eCommerce function within the brand, as a member of the Senior Leadership Team Align with Marketing, Merchandising, Product and Performance teams so that traffic and conversion goals connect Drive collaboration and continuous improvement across the eCommerce function and the brand as a whole Reporting and insight Own the trading reports and dashboards, and turn them into actionable growth plans Bring digital retail insight and trends into the business to guide innovation and strategy WHAT WE LOOK FOR Essential Proven track record in eCommerce roles, running a site day to day - ideally on Shopify Plus or a similar platform Real CRO experience - you have run A/B tests, read them properly, and can talk about the ones that failed as well as the ones that worked Confident in GA4, trading dashboards and site analytics, and able to reach your own conclusions from data rather than reporting it Hands-on with the platform - you can make changes yourself rather than always briefing someone else Strong understanding of UX, web design, customer flow and the sales journey Able to size your work commercially: what changed, what it moved, and what it was worth Comfortable owning a number and being accountable for it Excellent communication and stakeholder management across teams and agencies Helpful Experience in a DTC business Knowledge of attribution modelling, website speed optimisation and traffic analysis tools Experience with merchandising or personalisation tools Fashion, apparel or another considered-purchase category BBBH37264
Sep 18, 2026
Full time
Ecommerce Manager The role: This is a hands-on trading role. Reporting to the Managing Director, you will own the day-to-day commercial performance of the brand's Shopify store - running the weekly trading rhythm, shipping site changes and improving conversion week by week - while delivering a customer experience that reflects the brand's brand values. You will work alongside our Marketing, Merchandising, Product and Performance teams, and with our developers and agencies. As a member of the brand's Senior Leadership Team, you will lead the eCommerce function within the brand. We are looking for someone who does the work rather than directs it, and who can tell us what each change was worth. What you will do Trading and commercial performance Own the weekly trading rhythm: what happened against plan, why, and what you are doing about it Own the numbers day to day - conversion rate, traffic, sessions, AOV and margin - and act quickly when trading moves off plan Plan and execute the trading calendar, promotions and launches with the brand and merchandising teams Keep the site aligned with stock reality: work with merchandising on availability and pricing so we never promote what we cannot supply, and protect brand integrity Trade our DTC site and third-party channels for performance and profitability Customer experience and conversion Run the on-site testing programme - design, build and read A/B tests, act on the results and roll out what wins Own conversion optimisation across product pages, collection pages, cart and checkout Merchandise the site day to day: collections, search and discovery, product sequencing, and landing pages for campaigns and launches Work with tech, ops and our developers/agencies to specify and ship site changes on Shopify - integrations, releases, tracking and technical optimisation - so the site performs seamlessly Use data and insight to improve conversion, engagement and retention Search Develop and deliver the brand's SEO strategy, across traditional search engines and AI platforms Leadership and collaboration Lead the eCommerce function within the brand, as a member of the Senior Leadership Team Align with Marketing, Merchandising, Product and Performance teams so that traffic and conversion goals connect Drive collaboration and continuous improvement across the eCommerce function and the brand as a whole Reporting and insight Own the trading reports and dashboards, and turn them into actionable growth plans Bring digital retail insight and trends into the business to guide innovation and strategy WHAT WE LOOK FOR Essential Proven track record in eCommerce roles, running a site day to day - ideally on Shopify Plus or a similar platform Real CRO experience - you have run A/B tests, read them properly, and can talk about the ones that failed as well as the ones that worked Confident in GA4, trading dashboards and site analytics, and able to reach your own conclusions from data rather than reporting it Hands-on with the platform - you can make changes yourself rather than always briefing someone else Strong understanding of UX, web design, customer flow and the sales journey Able to size your work commercially: what changed, what it moved, and what it was worth Comfortable owning a number and being accountable for it Excellent communication and stakeholder management across teams and agencies Helpful Experience in a DTC business Knowledge of attribution modelling, website speed optimisation and traffic analysis tools Experience with merchandising or personalisation tools Fashion, apparel or another considered-purchase category BBBH37264
Digital Trading Manager - 10-12 Month FTC Watford Hybrid - 3 days office / 2 days WFH £45,000-£50,000 + benefits Zachary Daniels are excited to be partnering with a leading national retailer to recruit a Digital Trading Manager on a 10-12 month fixed-term contract. This is a great opportunity for an experienced digital trading professional to take ownership of online performance across key categories, working closely with commercial teams to drive sales, improve the customer journey and maximise digital conversion. You'll be responsible for delivering the digital trading plan, optimising onsite merchandising and product discovery, and using performance data to identify opportunities for growth. Key responsibilities will include: Delivering the digital trading plan across website and digital channels Optimising site search, visual merchandising, bundling, cross-selling and product discovery Analysing customer journeys and identifying opportunities to improve conversion Partnering with Buying, Planning and Commercial teams to develop digital growth plans Reporting on key eCommerce KPIs including traffic, conversion, ATV and path to purchase Managing and developing one direct report We're looking for someone with a minimum of 4+ years' experience in digital trading or eCommerce, ideally within a fast-paced retail environment. It could be a great opportunity for a very senior ecommerce executive ready to step up! You'll have strong experience with web analytics, CMS platforms and digital merchandising tools, with exposure to platforms such as GA4, Contentsquare, Looker Studio, Bloomreach, Taggstar or Increasingly highly desirable. You'll be commercially minded, analytical and confident working with stakeholders, with the ability to turn insight into clear actions that improve trading performance. Experience using AI tools to improve productivity or website performance would also be a real advantage. This is an exciting opportunity to join a high-profile national retailer and make a genuine impact within a well-established digital team. Apply today or contact Zachary Daniels for more information. BH37271
Sep 18, 2026
Contractor
Digital Trading Manager - 10-12 Month FTC Watford Hybrid - 3 days office / 2 days WFH £45,000-£50,000 + benefits Zachary Daniels are excited to be partnering with a leading national retailer to recruit a Digital Trading Manager on a 10-12 month fixed-term contract. This is a great opportunity for an experienced digital trading professional to take ownership of online performance across key categories, working closely with commercial teams to drive sales, improve the customer journey and maximise digital conversion. You'll be responsible for delivering the digital trading plan, optimising onsite merchandising and product discovery, and using performance data to identify opportunities for growth. Key responsibilities will include: Delivering the digital trading plan across website and digital channels Optimising site search, visual merchandising, bundling, cross-selling and product discovery Analysing customer journeys and identifying opportunities to improve conversion Partnering with Buying, Planning and Commercial teams to develop digital growth plans Reporting on key eCommerce KPIs including traffic, conversion, ATV and path to purchase Managing and developing one direct report We're looking for someone with a minimum of 4+ years' experience in digital trading or eCommerce, ideally within a fast-paced retail environment. It could be a great opportunity for a very senior ecommerce executive ready to step up! You'll have strong experience with web analytics, CMS platforms and digital merchandising tools, with exposure to platforms such as GA4, Contentsquare, Looker Studio, Bloomreach, Taggstar or Increasingly highly desirable. You'll be commercially minded, analytical and confident working with stakeholders, with the ability to turn insight into clear actions that improve trading performance. Experience using AI tools to improve productivity or website performance would also be a real advantage. This is an exciting opportunity to join a high-profile national retailer and make a genuine impact within a well-established digital team. Apply today or contact Zachary Daniels for more information. BH37271
Bucks Students Union
High Wycombe, Buckinghamshire
Communications and Marketing Manager Location: High Wycombe campus with travel to other sites as required. Department: Central Services Contract type: Permanent Hours: Full-time Salary: Grade G, salary range £39,014 to £43,740 per annum Closing date for applications: Tuesday 25th August 2026 at midnight. Interview date: Throughout application period. Start date: October 2026. At Bucks Students' Union, the 4th best Students' Union in the UK, we're looking for a creative, dynamic and highly organised professional to lead the way we communicate with our members, partners and stakeholders. You'll be responsible for developing engaging, accessible and consistent communications that bring our brand to life across digital and print channels, ensuring every interaction reflects the Union's identity and values. With a keen eye for detail and a strong understanding of branding, you'll produce high-quality marketing materials, oversee print production, monitor emerging student trends and use insight and feedback to ensure our communications remain relevant, inclusive and impactful. Working collaboratively across the organisation, you'll inspire colleagues to promote their services effectively while identifying opportunities to grow awareness, engagement and income beyond our core trading activities. You'll be tenacious in exploring new commercial opportunities, developing campaigns that strengthen our reputation and support the Union's long-term sustainability. If you're passionate about creating meaningful connections with students, thrive in a fast-paced environment and combine creativity with excellent organisation and attention to detail, we'd love to hear from you. Bucks Students' Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life. Not only are we ranked in the top 5 students' unions in the UK for the tenth consecutive year, we are a Mindful Employer and have achieved the highest standards in accreditation for Fairtrade, Green Impact, Best Bar None and Quality Students' Unions. Our reward package provides over 40 days paid annual leave each year as well as a competitive pension, extensive development opportunities, wellbeing support and discount schemes, amongst other benefits. We are committed to tackling inequality and offer a 'guaranteed interview scheme' for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the 'guaranteed interview scheme' option on the application form. To Apply: If you have the skills and experience we require for this role and are looking for a new challenge please click on APPLY to be considered. We will be in touch should we wish to take your application forward in the recruitment process. No agencies please.
Sep 18, 2026
Full time
Communications and Marketing Manager Location: High Wycombe campus with travel to other sites as required. Department: Central Services Contract type: Permanent Hours: Full-time Salary: Grade G, salary range £39,014 to £43,740 per annum Closing date for applications: Tuesday 25th August 2026 at midnight. Interview date: Throughout application period. Start date: October 2026. At Bucks Students' Union, the 4th best Students' Union in the UK, we're looking for a creative, dynamic and highly organised professional to lead the way we communicate with our members, partners and stakeholders. You'll be responsible for developing engaging, accessible and consistent communications that bring our brand to life across digital and print channels, ensuring every interaction reflects the Union's identity and values. With a keen eye for detail and a strong understanding of branding, you'll produce high-quality marketing materials, oversee print production, monitor emerging student trends and use insight and feedback to ensure our communications remain relevant, inclusive and impactful. Working collaboratively across the organisation, you'll inspire colleagues to promote their services effectively while identifying opportunities to grow awareness, engagement and income beyond our core trading activities. You'll be tenacious in exploring new commercial opportunities, developing campaigns that strengthen our reputation and support the Union's long-term sustainability. If you're passionate about creating meaningful connections with students, thrive in a fast-paced environment and combine creativity with excellent organisation and attention to detail, we'd love to hear from you. Bucks Students' Union is a democratic, student-led organisation whose mission is to make life better for students at Bucks. We are committed to improving the student experience and actively seek to bring positive change to student life. Not only are we ranked in the top 5 students' unions in the UK for the tenth consecutive year, we are a Mindful Employer and have achieved the highest standards in accreditation for Fairtrade, Green Impact, Best Bar None and Quality Students' Unions. Our reward package provides over 40 days paid annual leave each year as well as a competitive pension, extensive development opportunities, wellbeing support and discount schemes, amongst other benefits. We are committed to tackling inequality and offer a 'guaranteed interview scheme' for applicants of colour and/or applicants with a disability. If you have a disability and/or are a person of colour and you meet the criteria of a role description and person specification of a role, please select the 'guaranteed interview scheme' option on the application form. To Apply: If you have the skills and experience we require for this role and are looking for a new challenge please click on APPLY to be considered. We will be in touch should we wish to take your application forward in the recruitment process. No agencies please.
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
Sep 18, 2026
Full time
Digital Trading Manager Peterborough Multi-Channel Retailer Competitive Salary + Benefits Zachary Daniels Recruitment are partnering with a growing multi-channel retail business to recruit a Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales, improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn customer and performance data into actionable trading opportunities. The Digital Trading Manager will be responsible for managing day-to-day digital trading performance, supporting online revenue growth and maximising the effectiveness of digital campaigns and customer activity. Key Responsibilities Manage day-to-day digital trading activity across key online channels, supporting revenue and customer acquisition targets Monitor online trading performance and identify opportunities to drive sales, conversion and customer value Support the planning and delivery of digital campaigns, promotions and trading activity Work across paid media, paid social, CRM, email, display and organic channels to maximise digital performance Analyse key ecommerce and digital KPIs including revenue, conversion, AOV, ROAS, traffic and customer acquisition Use trading and customer data to identify trends, opportunities and areas for improvement Work closely with marketing, trading, ecommerce and commercial teams to coordinate digital activity Manage relationships with relevant agencies and external partners, monitoring performance and ROI Support customer acquisition and retention activity through effective digital campaign execution Contribute to the ongoing optimisation of the digital customer journey and onsite experience Develop and implement a test-and-learn approach across digital activity Produce regular performance reporting and communicate key insights and recommendations to stakeholders Keep up to date with digital trading, ecommerce and customer acquisition trends, identifying new opportunities for growth Support wider digital projects and initiatives as the business continues to develop its online proposition Key Requirements Proven experience within a digital trading, ecommerce, digital marketing or performance marketing role Experience working within a retail, fashion, footwear, lifestyle or other high-SKU consumer environment Strong understanding of digital acquisition and retention channels, including paid media, paid social, CRM and email Commercially focused, with a clear understanding of how digital activity impacts revenue and profitability Strong analytical skills with the ability to interpret performance data and turn insight into action Experience managing and optimising digital campaigns against clear commercial KPIs Comfortable working with agencies and external partners to drive performance Hands-on and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Naturally curious, proactive and willing to challenge existing ways of working Comfortable working within a test-and-learn environment and making decisions based on data A genuine interest in ecommerce, digital trading and understanding what drives customer behaviour Why Apply? Join a growing multi-channel retailer with ambitious digital plans Take ownership of meaningful digital trading activity and directly influence online performance Work across a broad mix of digital acquisition and retention channels Join a commercially focused, collaborative and fast-paced team Opportunity to develop your digital trading expertise within a growing business Competitive salary and benefits package If you are a Digital Trading Manager , Digital Trading Executive , Ecommerce Trading Manager or experienced digital performance professional looking for your next opportunity within a growing consumer business, we would love to hear from you. BH36192
eCommerce Visual Merchandiser Location: Street, Somerset The Role: Responsible for managing site optimisation and the UK/ROI digital trading plan to deliver commercial growth within the eCommerce channels of Clarks UK & ROI What You'll Be Doing: Responsible for delivering and managing the digital trading plan for the UK and ROI ecommerce sites. Working alongside the wider ecommerce and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance. Responsible for optimising and maintaining the ecommerce sites, completing regular housekeeping checks, analysing the consumer journey, identifying cross sell and MVT opportunities to implement changes to enhance experience and maximise sales conversion. Provide weekly data analysis of site performance, sharing cross functionally within the business to recommend & manage actions that will optimise the digital experience across the UK & ROI websites, driving an increase in conversion, net turnover and consumer satisfaction (eSAT score). Update websites based on agreed plans with Ecommerce Trading and Performance Manager and Head of Ecommerce. Working with front end developers to implement banner updates and managing all onsite navigation and site rankings through Hybris systems. Ensure that onsite and marketing plans are aligned so that all landing pages are fully optimised to drive the best consumer experience. Work collaboratively with the digital Merchandiser to agree seasonal approaches and product focuses. Ownership of online product categorisation to ensure a smooth and logical customer journey and increase sales. Execute planned and ad hoc work as requested by the wider business as and when required e.g. Website Testing for monthly site Dev releases/customer care issues/operational updates. Manage and enable product recommendations through Monetate, utilising the data insights to provide consumer feedback into the wider regional teams as well as optimise to maximise commercial performance. Provide feed in for editorial page briefs for both brand directed and additional in team content. Working with the Front-End Developers to build out the pages and ensuring that the onsite consumer journey is optimised. What You'll Bring: Motivated by driving positive commercial outcomes you will have proven experience as an eCommerce Visual Merchandiser or a similar online retail trading role. Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Experience of working with Hybris systems and knowledge of personalisation tools such as Monetate. Excellent communication skills, confident to work cross functionally and influence where required. Ability to work under pressure and in a fast-paced environment. Self-sufficient and also very adaptable at working remotely. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results. What We Offer Competitive salary Flexible working options Career development and progression opportunities Supportive and collaborative culture Comprehensive benefits package Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
Sep 17, 2026
Full time
eCommerce Visual Merchandiser Location: Street, Somerset The Role: Responsible for managing site optimisation and the UK/ROI digital trading plan to deliver commercial growth within the eCommerce channels of Clarks UK & ROI What You'll Be Doing: Responsible for delivering and managing the digital trading plan for the UK and ROI ecommerce sites. Working alongside the wider ecommerce and global brand teams to align all trading activity and ensure a consistent approach for the brand that is appropriate to drive online commercial performance. Responsible for optimising and maintaining the ecommerce sites, completing regular housekeeping checks, analysing the consumer journey, identifying cross sell and MVT opportunities to implement changes to enhance experience and maximise sales conversion. Provide weekly data analysis of site performance, sharing cross functionally within the business to recommend & manage actions that will optimise the digital experience across the UK & ROI websites, driving an increase in conversion, net turnover and consumer satisfaction (eSAT score). Update websites based on agreed plans with Ecommerce Trading and Performance Manager and Head of Ecommerce. Working with front end developers to implement banner updates and managing all onsite navigation and site rankings through Hybris systems. Ensure that onsite and marketing plans are aligned so that all landing pages are fully optimised to drive the best consumer experience. Work collaboratively with the digital Merchandiser to agree seasonal approaches and product focuses. Ownership of online product categorisation to ensure a smooth and logical customer journey and increase sales. Execute planned and ad hoc work as requested by the wider business as and when required e.g. Website Testing for monthly site Dev releases/customer care issues/operational updates. Manage and enable product recommendations through Monetate, utilising the data insights to provide consumer feedback into the wider regional teams as well as optimise to maximise commercial performance. Provide feed in for editorial page briefs for both brand directed and additional in team content. Working with the Front-End Developers to build out the pages and ensuring that the onsite consumer journey is optimised. What You'll Bring: Motivated by driving positive commercial outcomes you will have proven experience as an eCommerce Visual Merchandiser or a similar online retail trading role. Commercially minded with strong data analytical skills you will be able to demonstrate your ability to analyse / critique and propose solutions to drive good commercial decisions. In depth knowledge of Website Optimisation techniques/tools and Ecommerce best practice, you will be able demonstrate good judgement and have examples of when you've spotted and executed opportunities in order to drive profitable growth. Experience of working with Hybris systems and knowledge of personalisation tools such as Monetate. Excellent communication skills, confident to work cross functionally and influence where required. Ability to work under pressure and in a fast-paced environment. Self-sufficient and also very adaptable at working remotely. Excellent attention to detail, capable of ensuring accuracy and high standards at all times. Enthusiastic, positive, with a determination to achieve results. What We Offer Competitive salary Flexible working options Career development and progression opportunities Supportive and collaborative culture Comprehensive benefits package Why join us? At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Clarks, based in Somerset, England, has been at the forefront of innovative shoemaking since its foundation in 1825 when brothers James and Cyrus Clark made a slipper from sheepskin off-cuts. At the time, it was ground-breaking: a combination of invention and craftsmanship that has remained at the heart of what the brand does now. In the Clarks archive, more than 22,000 pairs of shoes have sparked revolutions and defined generations. From the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognisable signature that makes it unmistakably Clarks. Disclaimer This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.
An established and highly reputable domestic window and door company, trading for over 30 years and manufacturing its own windows for more than 25 years, is looking for an experienced Sales Manager to take the business forward. With a turnover of around 2 million, this is an exciting opportunity for a commercially driven sales professional to take full responsibility for delivering sales in line with business targets, whilst modernising and developing the sales operation. The Role You will be responsible for: Driving sales growth, volume and revenue across the business. Recruiting, leading and managing direct sales, telesales and canvassing teams. Improving the journey from initial lead through to conversion and repeat business. Managing and maximising leads through an effective CRM system. Ensuring leads are organised, followed up and delegated effectively. Developing new sales techniques and processes to improve conversion rates. Leading social media and digital campaigns to generate new enquiries and increase brand awareness. Monitoring performance against targets and identifying opportunities for growth. About You We are looking for an experienced Sales Manager with a strong background in domestic windows, doors, conservatories or a similar home improvement sector. You will be commercially focused, organised and confident managing sales teams, with the vision to modernise processes and deliver sustainable growth. This is a key role for someone who wants to make a genuine impact and help take an established 2m business to the next level.
Sep 17, 2026
Full time
An established and highly reputable domestic window and door company, trading for over 30 years and manufacturing its own windows for more than 25 years, is looking for an experienced Sales Manager to take the business forward. With a turnover of around 2 million, this is an exciting opportunity for a commercially driven sales professional to take full responsibility for delivering sales in line with business targets, whilst modernising and developing the sales operation. The Role You will be responsible for: Driving sales growth, volume and revenue across the business. Recruiting, leading and managing direct sales, telesales and canvassing teams. Improving the journey from initial lead through to conversion and repeat business. Managing and maximising leads through an effective CRM system. Ensuring leads are organised, followed up and delegated effectively. Developing new sales techniques and processes to improve conversion rates. Leading social media and digital campaigns to generate new enquiries and increase brand awareness. Monitoring performance against targets and identifying opportunities for growth. About You We are looking for an experienced Sales Manager with a strong background in domestic windows, doors, conservatories or a similar home improvement sector. You will be commercially focused, organised and confident managing sales teams, with the vision to modernise processes and deliver sustainable growth. This is a key role for someone who wants to make a genuine impact and help take an established 2m business to the next level.
We have an exciting opportunity for a Bench Deputy General Manager to join us here at Buzz Bingo in Glasgow and surrounding areas. This is a bench role, meaning you ll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £33,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Sep 17, 2026
Full time
We have an exciting opportunity for a Bench Deputy General Manager to join us here at Buzz Bingo in Glasgow and surrounding areas. This is a bench role, meaning you ll be working flexibly across multiple clubs in the area, supporting different locations as required. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £33,000 depending on experience. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Referral a Friend Scheme to Refer a Friend Scheme for Support Centre and Club Management roles Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Assist the General Manager to implement the brand strategy flawlessly at a local level Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance, based on information provided by the General Manager Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club s local strategic plan on a trimester basis Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensure the Club is operating in strict accordance with the Company's Operating Manuals, standards and procedures Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives You are driven by a need to deliver tangible results Applicants must be 18+
Your new company A well-established international technology solutions business operating within the leisure and hospitality sector is seeking a Finance & Administration Manager to join its UK leadership team. As part of a larger European group, the business provides innovative, technology-led services to customers across the UK and international markets. Your new role Reporting directly to the CEO and working closely with the Group Finance function, you will act as a trusted business partner, leading all aspects of finance, administration and operational support. Key responsibilities will include: Leading all financial management activities including cash flow forecasting, treasury management and working capital optimisation. Managing month-end processes, management accounts and statutory reporting. Overseeing accounts payable, accounts receivable, VAT compliance and general ledger activities. Producing budgets, forecasts and performance analysis to support strategic decision-making. Delivering detailed KPI reporting and profitability analysis across products, services and projects. Managing relationships with auditors, banks, insurers, external accountants and regulatory bodies. Leading and developing a small finance and administration team. Driving ERP system enhancements, process improvements and digital transformation initiatives. Overseeing contracts, insurance, facilities management, fleet management, IT resources and indirect procurement. Implementing and maintaining robust financial controls and risk management procedures. What you'll need to succeed To be successful in this role, you will be a hands-on finance professional who enjoys operating in a broad role within a growing SME environment. You will ideally have: Relevant finance, accounting or business qualification. Previous experience in a Finance Manager, Finance & Administration Manager or similar leadership position. Strong knowledge of financial accounting, management reporting, budgeting and forecasting. Experience managing cash flow and treasury activities. Strong understanding of VAT, taxation and financial compliance requirements. Advanced Excel skills including Pivot Tables, Lookups and complex formulas. ERP system experience and a passion for continuous improvement. Excellent communication skills with the ability to engage stakeholders at all levels. A proactive, adaptable and commercially focused approach. What you'll get in return Salary of £60,000 - £70,000 per annum. Performance-related bonus opportunity. Private healthcare. Additional employee benefits package. One day per week remote working. Opportunity to work directly with senior leadership and influence business decisions. Exposure to an international group environment. A varied and highly visible role offering genuine scope for development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Sep 16, 2026
Full time
Your new company A well-established international technology solutions business operating within the leisure and hospitality sector is seeking a Finance & Administration Manager to join its UK leadership team. As part of a larger European group, the business provides innovative, technology-led services to customers across the UK and international markets. Your new role Reporting directly to the CEO and working closely with the Group Finance function, you will act as a trusted business partner, leading all aspects of finance, administration and operational support. Key responsibilities will include: Leading all financial management activities including cash flow forecasting, treasury management and working capital optimisation. Managing month-end processes, management accounts and statutory reporting. Overseeing accounts payable, accounts receivable, VAT compliance and general ledger activities. Producing budgets, forecasts and performance analysis to support strategic decision-making. Delivering detailed KPI reporting and profitability analysis across products, services and projects. Managing relationships with auditors, banks, insurers, external accountants and regulatory bodies. Leading and developing a small finance and administration team. Driving ERP system enhancements, process improvements and digital transformation initiatives. Overseeing contracts, insurance, facilities management, fleet management, IT resources and indirect procurement. Implementing and maintaining robust financial controls and risk management procedures. What you'll need to succeed To be successful in this role, you will be a hands-on finance professional who enjoys operating in a broad role within a growing SME environment. You will ideally have: Relevant finance, accounting or business qualification. Previous experience in a Finance Manager, Finance & Administration Manager or similar leadership position. Strong knowledge of financial accounting, management reporting, budgeting and forecasting. Experience managing cash flow and treasury activities. Strong understanding of VAT, taxation and financial compliance requirements. Advanced Excel skills including Pivot Tables, Lookups and complex formulas. ERP system experience and a passion for continuous improvement. Excellent communication skills with the ability to engage stakeholders at all levels. A proactive, adaptable and commercially focused approach. What you'll get in return Salary of £60,000 - £70,000 per annum. Performance-related bonus opportunity. Private healthcare. Additional employee benefits package. One day per week remote working. Opportunity to work directly with senior leadership and influence business decisions. Exposure to an international group environment. A varied and highly visible role offering genuine scope for development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SAP HR / Payroll Consultant Location: Telford (2 days per week onsite) Duration: 6 Months Start date: 05/10/2026 Pay Rate: 460 p/d (Inside IR-35) Security Clearance: BPSS, SC clearance or eligibility required Overview I am currently seeking an experienced SAP HR / Payroll Consultant to join a major digital transformation programme within a large-scale public sector environment. This is an excellent opportunity to work across a substantial SAP landscape, contributing to both project delivery and live service support for SAP HCM and Payroll solutions. The successful consultant will play a key role in enhancing existing functionality, resolving complex issues, and delivering high-quality SAP solutions within a collaborative, multi-supplier environment. Key Responsibilities Design, configure, enhance and support SAP HCM and Payroll solutions. Work as part of an established HCM and Payroll team within a large SAP practice. Investigate, analyse and resolve live service issues across SAP Payroll and HCM modules. Deliver project work within a multi-supplier environment, ensuring quality and timely execution. Produce and maintain high-quality documentation including: Solution Design Documents Functional Specifications WRICEF documentation Technical and support artefacts Collaborate with both onshore and offshore teams, reporting into the Team Lead. Provide accurate delivery estimates and contribute to project planning activities. Engage closely with client stakeholders to provide support, advice and effective solutions. Support ongoing digital transformation initiatives and continuous service improvements. Required Skills & Experience Proven experience as an SAP Payroll Consultant with multiple end-to-end project deliveries. Strong background supporting SAP environments across both project and BAU/live support functions. Expert-level knowledge of: SAP Payroll Strong functional experience across: Personnel Administration (PA) Organisational Management (OM) Employee & Manager Self-Service Time Management Travel Management SuccessFactors Country Legal Changes Experience working within large, complex SAP landscapes. Ability to operate effectively within multi-vendor environments. Strong stakeholder management and communication skills. Experience producing detailed functional and solution design documentation. Ability to work independently while contributing effectively to a wider team. Desirable Previous public sector experience. Active SC Clearance or eligibility to obtain SC Clearance. Technical awareness of: SAP Workflow ABAP BASIS SAP Security SAP Portals SAP Integrations SAP UI5 Exposure to SAP's strategic technologies, including: SuccessFactors SAP BTP SAP S/4HANA SAP Analytics Cloud SAP Concur Experience supporting large-scale digital transformation programmes. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Sep 16, 2026
Contractor
SAP HR / Payroll Consultant Location: Telford (2 days per week onsite) Duration: 6 Months Start date: 05/10/2026 Pay Rate: 460 p/d (Inside IR-35) Security Clearance: BPSS, SC clearance or eligibility required Overview I am currently seeking an experienced SAP HR / Payroll Consultant to join a major digital transformation programme within a large-scale public sector environment. This is an excellent opportunity to work across a substantial SAP landscape, contributing to both project delivery and live service support for SAP HCM and Payroll solutions. The successful consultant will play a key role in enhancing existing functionality, resolving complex issues, and delivering high-quality SAP solutions within a collaborative, multi-supplier environment. Key Responsibilities Design, configure, enhance and support SAP HCM and Payroll solutions. Work as part of an established HCM and Payroll team within a large SAP practice. Investigate, analyse and resolve live service issues across SAP Payroll and HCM modules. Deliver project work within a multi-supplier environment, ensuring quality and timely execution. Produce and maintain high-quality documentation including: Solution Design Documents Functional Specifications WRICEF documentation Technical and support artefacts Collaborate with both onshore and offshore teams, reporting into the Team Lead. Provide accurate delivery estimates and contribute to project planning activities. Engage closely with client stakeholders to provide support, advice and effective solutions. Support ongoing digital transformation initiatives and continuous service improvements. Required Skills & Experience Proven experience as an SAP Payroll Consultant with multiple end-to-end project deliveries. Strong background supporting SAP environments across both project and BAU/live support functions. Expert-level knowledge of: SAP Payroll Strong functional experience across: Personnel Administration (PA) Organisational Management (OM) Employee & Manager Self-Service Time Management Travel Management SuccessFactors Country Legal Changes Experience working within large, complex SAP landscapes. Ability to operate effectively within multi-vendor environments. Strong stakeholder management and communication skills. Experience producing detailed functional and solution design documentation. Ability to work independently while contributing effectively to a wider team. Desirable Previous public sector experience. Active SC Clearance or eligibility to obtain SC Clearance. Technical awareness of: SAP Workflow ABAP BASIS SAP Security SAP Portals SAP Integrations SAP UI5 Exposure to SAP's strategic technologies, including: SuccessFactors SAP BTP SAP S/4HANA SAP Analytics Cloud SAP Concur Experience supporting large-scale digital transformation programmes. Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
