Client Accountant Altrincham, Cheshire £32,000 to £42,000 Four day week available Most practice roles ask you to produce the accounts and then hand them on. This one asks you to sit with the client and explain what they mean. I am working with a small, modern accountancy practice in the Altrincham area that has spent around twenty years deliberately doing things differently. No audit. No compliance factory. No timesheets. They have been cloud based from the start and they are noticeably ahead of most firms on technology and AI. Their clients are ambitious owner managed businesses, mostly turning over between £500k and £2m. The client list is kept small on purpose so the team can actually get to know each business rather than churning through them. The role A genuinely client-facing job covering both management accounts and statutory accounts. You would be getting clients set up on Xero, sorting out their integrations, keeping their numbers accurate, and then talking them through what those numbers are telling them. Preparing management accounts and statutory accounts for a varied portfolio Setting clients up on Xero and building the integrations that go with it Bookkeeping, VAT and reconciliations where clients need the support Supporting on corporation tax and self assessment Owning your own client queries rather than passing them up the line Growing into forecasting, cashflow and advisory work over time Who this will suit Someone who has trained in an accountancy practice. If you have since moved into industry, that is fine, the practice grounding is what matters Comfortable with both management accounts and statutory accounts AAT finalist, studying ACCA, or newly qualified Real Xero experience, not just the certificate Curious, ambitious, and genuinely interested in the businesses behind the numbers Happy talking to clients directly and explaining things in plain English This is not a role for someone who wants to sit quietly and produce accounts. They want someone who gets stuck in, asks questions, and cares what happens to the client. What is on offer £32,000 to £42,000 depending on experience Four day week, 36 hours, on full time pay No timesheets. Output is what gets measured Study support and a proper personal development plan Structured onboarding with six months of support built in Private healthcare and life insurance after a qualifying period Pension, employee assistance helpline and free on-site parking Modern self-contained office, team socials, and a route into advisory work If you are in practice and quietly frustrated that nobody ever lets you talk to the client, this is worth a conversation.
Sep 16, 2026
Full time
Client Accountant Altrincham, Cheshire £32,000 to £42,000 Four day week available Most practice roles ask you to produce the accounts and then hand them on. This one asks you to sit with the client and explain what they mean. I am working with a small, modern accountancy practice in the Altrincham area that has spent around twenty years deliberately doing things differently. No audit. No compliance factory. No timesheets. They have been cloud based from the start and they are noticeably ahead of most firms on technology and AI. Their clients are ambitious owner managed businesses, mostly turning over between £500k and £2m. The client list is kept small on purpose so the team can actually get to know each business rather than churning through them. The role A genuinely client-facing job covering both management accounts and statutory accounts. You would be getting clients set up on Xero, sorting out their integrations, keeping their numbers accurate, and then talking them through what those numbers are telling them. Preparing management accounts and statutory accounts for a varied portfolio Setting clients up on Xero and building the integrations that go with it Bookkeeping, VAT and reconciliations where clients need the support Supporting on corporation tax and self assessment Owning your own client queries rather than passing them up the line Growing into forecasting, cashflow and advisory work over time Who this will suit Someone who has trained in an accountancy practice. If you have since moved into industry, that is fine, the practice grounding is what matters Comfortable with both management accounts and statutory accounts AAT finalist, studying ACCA, or newly qualified Real Xero experience, not just the certificate Curious, ambitious, and genuinely interested in the businesses behind the numbers Happy talking to clients directly and explaining things in plain English This is not a role for someone who wants to sit quietly and produce accounts. They want someone who gets stuck in, asks questions, and cares what happens to the client. What is on offer £32,000 to £42,000 depending on experience Four day week, 36 hours, on full time pay No timesheets. Output is what gets measured Study support and a proper personal development plan Structured onboarding with six months of support built in Private healthcare and life insurance after a qualifying period Pension, employee assistance helpline and free on-site parking Modern self-contained office, team socials, and a route into advisory work If you are in practice and quietly frustrated that nobody ever lets you talk to the client, this is worth a conversation.
Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3 weeks of the month) 1 day a week office-based and 4 days working from home 11.30am - 8pm (1 week of the month) 5 days working from home 1 Saturday per month (with a day off in the week) working from home Key Responsibilities: Deliver clear, concise and practical legal advice via telephone Handle legal enquiries relating to: Employment law (disciplinary, redundancy, discrimination) Property disputes (boundaries, rights of way) Consumer matters (faulty goods, service disputes) Landlord & tenant issues (tenancy agreements, eviction processes) Ensure advice remains compliant with current legislation and regulatory standards Maintain accurate case records and documentation Work collaboratively with Legal Advice and Claims teams Contribute to continuous service improvement and knowledge sharing Qualifications & Experience: Recognised legal qualification (Law Degree and LPC or equivalent preferred) Previous experience in a legal advisor or paralegal role is desirable Experience within legal expenses insurance or insurance sector desirable Strong understanding of regulatory and compliance requirements Skills & Attributes: Excellent verbal communication skills Ability to explain complex legal matters in a clear, digestible way High levels of integrity, confidentiality and professionalism Strong organisational skills and ability to manage workload effectively Adaptable and comfortable working in a fast-paced environment Customer-focused with a collaborative mindset IT literate (Microsoft Office and case management systems) What s On Offer: Exposure to a broad range of legal disciplines Structured training and ongoing professional development Supportive team environment Opportunity to build practical legal knowledge early in your career Career progression within a growing organisation If you're looking to develop your legal career in a professional, ethical and customer-focused environment, we would love to hear from you. We review every application carefully, but only shortlisted candidates will be contacted. If you don t hear from us within 7 days, check our website or open the app to see what s new. Quick Staff UK is an equal opportunities employer. We value diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of age, gender, disability, race, religion, sexual orientation, or background.
Sep 16, 2026
Full time
Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3 weeks of the month) 1 day a week office-based and 4 days working from home 11.30am - 8pm (1 week of the month) 5 days working from home 1 Saturday per month (with a day off in the week) working from home Key Responsibilities: Deliver clear, concise and practical legal advice via telephone Handle legal enquiries relating to: Employment law (disciplinary, redundancy, discrimination) Property disputes (boundaries, rights of way) Consumer matters (faulty goods, service disputes) Landlord & tenant issues (tenancy agreements, eviction processes) Ensure advice remains compliant with current legislation and regulatory standards Maintain accurate case records and documentation Work collaboratively with Legal Advice and Claims teams Contribute to continuous service improvement and knowledge sharing Qualifications & Experience: Recognised legal qualification (Law Degree and LPC or equivalent preferred) Previous experience in a legal advisor or paralegal role is desirable Experience within legal expenses insurance or insurance sector desirable Strong understanding of regulatory and compliance requirements Skills & Attributes: Excellent verbal communication skills Ability to explain complex legal matters in a clear, digestible way High levels of integrity, confidentiality and professionalism Strong organisational skills and ability to manage workload effectively Adaptable and comfortable working in a fast-paced environment Customer-focused with a collaborative mindset IT literate (Microsoft Office and case management systems) What s On Offer: Exposure to a broad range of legal disciplines Structured training and ongoing professional development Supportive team environment Opportunity to build practical legal knowledge early in your career Career progression within a growing organisation If you're looking to develop your legal career in a professional, ethical and customer-focused environment, we would love to hear from you. We review every application carefully, but only shortlisted candidates will be contacted. If you don t hear from us within 7 days, check our website or open the app to see what s new. Quick Staff UK is an equal opportunities employer. We value diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of age, gender, disability, race, religion, sexual orientation, or background.
Trauma Stabilisation Practitioner Base: Brunswick House, Cattedown Plymouth, with the option of hybrid working Area Covered: Plymouth City Salary: £25,954 (pro rata actual = £12,997) per annum rising to £26,364 (pro rata actual £13,182) per annum on successful completion of probation. Hours: 18.75 hours per week Contract: Permanent Closing Date : 30/09/2026 About the Role The role of the Trauma Stabilisation Advisor & Administrator at First Light in Plymouth is to predominantly offer some clients psychoeducational support whilst they are waiting for counselling. As a Trauma Stabilisation Advisor, this role will deliver an appointment-based Trauma Stabilisation service to already clinically assessed clients. The advisor will be using techniques which have been delivered through specialist TSP training and there is an expectation to deliver four trauma stabilisation sessions per day, and to complete all notes and admin connected with each case. There is a requirement to be conscientious, meticulous and at all times act in a confidential manner. The Administrator should be highly motivated, flexible and able to work unsupervised. They must also be highly proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts, filter and formulas in Excel using data from our client management system (Oasis). Key responsibilities: To provide 12 Trauma Stabilisation sessions to 12 separate clients per week and keep accurate notes and admin around these sessions, within the boundaries of training and competence. To facilitate, support and deliver of the Trauma Stabilisation Programme for clients who are within and outside of the Criminal Justice process seeking support Continually assess and regularly review the victim's risk and needs and use a Trauma informed Approach to keeping victims and their families safe Undertake assessments on all new referrals to understand the service requirements for each client Provide advice, support and guidance to people accessing the recovery pathway Provide the continuity of support to all victims who have not been assigned further therapeutic support Maintain data integrity and compile and prepare reports using our own Client Management System and its data reporting program. Also using Word, Excel and PowerPoint in accordance with reporting deadlines Undertake specific administration duties related to the children and young people's service, including electronic case and note management, client assessments and contracting, user feedback and provide statistical caseload information for quarterly service reports. To undertake individual assessments and develop creative ways of working therapeutically with young people who have experienced sexual abuse or sexual violence, based on client need. To consistently reach all KPIs for the service and assist the adult service in reaching theirs if possible. Essential requirements: Has completed TSP training or is willing to complete at the earliest opportunity Experience of working with people who have been sexually abused. Has good knowledge of Microsoft and other IT applications Experience of sound knowledge of Child Protection and Safeguarding. Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications: 12 noon on Wednesday 30th September 2026 Expected date for interviews: To be confirmed with the candidate. If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please clicka pply to be redirected to our website to complete your application.
Sep 16, 2026
Full time
Trauma Stabilisation Practitioner Base: Brunswick House, Cattedown Plymouth, with the option of hybrid working Area Covered: Plymouth City Salary: £25,954 (pro rata actual = £12,997) per annum rising to £26,364 (pro rata actual £13,182) per annum on successful completion of probation. Hours: 18.75 hours per week Contract: Permanent Closing Date : 30/09/2026 About the Role The role of the Trauma Stabilisation Advisor & Administrator at First Light in Plymouth is to predominantly offer some clients psychoeducational support whilst they are waiting for counselling. As a Trauma Stabilisation Advisor, this role will deliver an appointment-based Trauma Stabilisation service to already clinically assessed clients. The advisor will be using techniques which have been delivered through specialist TSP training and there is an expectation to deliver four trauma stabilisation sessions per day, and to complete all notes and admin connected with each case. There is a requirement to be conscientious, meticulous and at all times act in a confidential manner. The Administrator should be highly motivated, flexible and able to work unsupervised. They must also be highly proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts, filter and formulas in Excel using data from our client management system (Oasis). Key responsibilities: To provide 12 Trauma Stabilisation sessions to 12 separate clients per week and keep accurate notes and admin around these sessions, within the boundaries of training and competence. To facilitate, support and deliver of the Trauma Stabilisation Programme for clients who are within and outside of the Criminal Justice process seeking support Continually assess and regularly review the victim's risk and needs and use a Trauma informed Approach to keeping victims and their families safe Undertake assessments on all new referrals to understand the service requirements for each client Provide advice, support and guidance to people accessing the recovery pathway Provide the continuity of support to all victims who have not been assigned further therapeutic support Maintain data integrity and compile and prepare reports using our own Client Management System and its data reporting program. Also using Word, Excel and PowerPoint in accordance with reporting deadlines Undertake specific administration duties related to the children and young people's service, including electronic case and note management, client assessments and contracting, user feedback and provide statistical caseload information for quarterly service reports. To undertake individual assessments and develop creative ways of working therapeutically with young people who have experienced sexual abuse or sexual violence, based on client need. To consistently reach all KPIs for the service and assist the adult service in reaching theirs if possible. Essential requirements: Has completed TSP training or is willing to complete at the earliest opportunity Experience of working with people who have been sexually abused. Has good knowledge of Microsoft and other IT applications Experience of sound knowledge of Child Protection and Safeguarding. Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications: 12 noon on Wednesday 30th September 2026 Expected date for interviews: To be confirmed with the candidate. If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please clicka pply to be redirected to our website to complete your application.
Job Title Enterprise Architect Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category Enterprise Information Architecture Closing Date 3 September 2026 We are looking for an experienced Enterprise Architect to lead the technology architecture across Asda's customer-facing digital estate, including Grocery Home Shopping, Customer platforms. This role is responsible for defining the technology strategy, target architectures and transformation roadmap that underpin Asda's digital commerce ambitions. The successful candidate will play a key leadership role in shaping the future of online retail at Asda, including the strategic migration of Grocery Home Shopping capabilities to the Ocado platform ecosystem. What You'll Love Define and own the technology strategy and architecture roadmap for eCommerce and Customer platforms. Provide architectural leadership for Asda's Grocery Home Shopping transformation and migration to the Ocado platform. Develop target-state, transition and integration architectures that support business growth and digital transformation. Govern technology decisions, architecture standards and solution designs across the domain. Partner with business and technology stakeholders to shape investment priorities and strategic initiatives. Promote modern architectural approaches including API-led, event-driven and cloud-native patterns. Drive simplification of the technology estate, reducing technical debt and improving platform re-use. Act as a trusted advisor to senior leaders on digital commerce and customer technology strategy. What You'll Need You'll be a strategic technology leader with deep experience delivering architecture across large-scale digital, retail or eCommerce environments. You'll bring: Significant Enterprise Architecture experience within digital, customer or eCommerce domains. Strong knowledge of online retail, customer experience and digital commerce platforms. Experience leading complex transformation programmes and large technology roadmaps. Expertise in architecture governance, operating models, technology strategy and roadmap development. Strong stakeholder management skills with the ability to influence at executive level. Experience designing highly resilient, scalable and integrated platforms. Broad knowledge of cloud technologies, integration patterns, data platforms and modern engineering practices. An ability to balance strategic thinking with practical delivery outcomes. Desirable Experience Grocery eCommerce or omnichannel retail experience. Experience of large-scale platform migration programmes. Knowledge of customer identity, loyalty, personalisation and digital marketing ecosystems. Experience working with strategic technology partners and third-party platform providers. Exposure to Ocado or similar modern commerce and fulfilment platforms. Why Join Asda? This is an opportunity to shape the future of one of the UK's largest retail transformation programmes. You'll influence the architecture that supports millions of customer interactions, lead strategic technology decisions and play a critical role in the evolution of Asda's digital commerce platforms. Working in a highly visible leadership role, you'll help define how customers shop with Asda online for years to come. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up 1.5 times colleagues' contribution (Max 15%) Company Car allowance of £8000 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Sep 16, 2026
Full time
Job Title Enterprise Architect Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 37.5 Salary Competitive Salary plus benefits Category Enterprise Information Architecture Closing Date 3 September 2026 We are looking for an experienced Enterprise Architect to lead the technology architecture across Asda's customer-facing digital estate, including Grocery Home Shopping, Customer platforms. This role is responsible for defining the technology strategy, target architectures and transformation roadmap that underpin Asda's digital commerce ambitions. The successful candidate will play a key leadership role in shaping the future of online retail at Asda, including the strategic migration of Grocery Home Shopping capabilities to the Ocado platform ecosystem. What You'll Love Define and own the technology strategy and architecture roadmap for eCommerce and Customer platforms. Provide architectural leadership for Asda's Grocery Home Shopping transformation and migration to the Ocado platform. Develop target-state, transition and integration architectures that support business growth and digital transformation. Govern technology decisions, architecture standards and solution designs across the domain. Partner with business and technology stakeholders to shape investment priorities and strategic initiatives. Promote modern architectural approaches including API-led, event-driven and cloud-native patterns. Drive simplification of the technology estate, reducing technical debt and improving platform re-use. Act as a trusted advisor to senior leaders on digital commerce and customer technology strategy. What You'll Need You'll be a strategic technology leader with deep experience delivering architecture across large-scale digital, retail or eCommerce environments. You'll bring: Significant Enterprise Architecture experience within digital, customer or eCommerce domains. Strong knowledge of online retail, customer experience and digital commerce platforms. Experience leading complex transformation programmes and large technology roadmaps. Expertise in architecture governance, operating models, technology strategy and roadmap development. Strong stakeholder management skills with the ability to influence at executive level. Experience designing highly resilient, scalable and integrated platforms. Broad knowledge of cloud technologies, integration patterns, data platforms and modern engineering practices. An ability to balance strategic thinking with practical delivery outcomes. Desirable Experience Grocery eCommerce or omnichannel retail experience. Experience of large-scale platform migration programmes. Knowledge of customer identity, loyalty, personalisation and digital marketing ecosystems. Experience working with strategic technology partners and third-party platform providers. Exposure to Ocado or similar modern commerce and fulfilment platforms. Why Join Asda? This is an opportunity to shape the future of one of the UK's largest retail transformation programmes. You'll influence the architecture that supports millions of customer interactions, lead strategic technology decisions and play a critical role in the evolution of Asda's digital commerce platforms. Working in a highly visible leadership role, you'll help define how customers shop with Asda online for years to come. Everything you'll love To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots. You will also get an excellent benefits package including: Discretionary company bonus Company pension up 1.5 times colleagues' contribution (Max 15%) Company Car allowance of £8000 15% colleague discount in store and online Free access to wellbeing services such as Stream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas. Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments. We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Practice Consultant We are seeking an experienced fostering professional to help improve fostering practice, support foster carers and influence positive change across Wales and the wider UK. Position: Practice Consultant, Wales Salary: £43,483 to £48,659 per annum Location: Wales, home-based/hybrid with optional Cardiff office working and some UK travel Hours: Full-time, 35 hours per week Contract: Permanent Closing date: 23 September 2026 Interview date: 9 October 2026, Cardiff About the role As Practice Consultant, you will use your fostering expertise to improve practice and provide high-quality advice, advocacy, mediation, training and consultancy to foster carers, fostering services, social workers and other professionals. Working as part of a UK-wide practice team, you will help ensure that fostering practice is trauma-informed, child-centred and solution-focused. Key responsibilities include: Providing specialist advice, advocacy and mediation Delivering training, webinars, forums and practice consultancy Supporting improvements in fostering policy and practice Developing and sharing evidence-based best practice Building strong relationships with foster carers, fostering services and other stakeholders Contributing to publications, guidance and learning resources Representing the organisation at regional and national events Using feedback and data to evaluate impact and support continuous improvement About you You will bring significant knowledge and experience of fostering, with a strong understanding of the legislation and regulatory framework governing foster care. You will be a foster carer, or hold a relevant degree-level or social work qualification with fostering practitioner experience. You will have experience of providing consultancy and advice within fostering or related services, alongside experience of advocacy, mediation and delivering training. You will also have excellent communication and relationship-building skills, with the ability to work confidently with a wide range of stakeholders. The ability to speak Welsh is desirable but is not essential. About the organisation You will be joining a leading UK fostering charity and membership organisation dedicated to supporting the relationships at the heart of the fostering community. The organisation offers flexible and hybrid working, 38 days' leave including bank holidays, enhanced family-friendly leave, enhanced sick pay, pension and life assurance, and access to an Employee Assistance Helpline. Applications are particularly welcomed from people from under-represented and minoritised backgrounds and those with lived experience of care. Other roles you may have experience of could include: Fostering Social Worker, Fostering Practice Consultant, Fostering Advisor, Practice Development Consultant, Social Work Consultant, Fostering Training Consultant, Fostering Development Officer, Practice Development Manager, Fostering Support Manager, Fostering Services Manager. Ymgynghorydd Ymarfer Rydym yn chwilio am weithiwr proffesiynol profiadol ym maes maethu i helpu i wella ymarfer maethu, cefnogi gofalwyr maeth a dylanwadu ar newid cadarnhaol ledled Cymru a'r DU ehangach. Swydd: Ymgynghorydd Ymarfer, Cymru Cyflog: £43,483 i £48,659 y flwyddyn Lleoliad: Cymru, gweithio gartref/hybrid gyda'r opsiwn o weithio o swyddfa Caerdydd a rhywfaint o deithio ledled y DU Oriau: Llawn amser, 35 awr yr wythnos Contract: Parhaol Dyddiad cau: 23 Medi 2026 Dyddiad cyfweliad: 9 Hydref 2026, Caerdydd Am y rôl Fel Ymgynghorydd Ymarfer, byddwch yn defnyddio eich arbenigedd ym maes maethu i wella ymarfer a darparu cyngor, eiriolaeth, cyfryngu, hyfforddiant ac ymgynghoriaeth o ansawdd uchel i ofalwyr maeth, gwasanaethau maethu, gweithwyr cymdeithasol a gweithwyr proffesiynol eraill. Gan weithio fel rhan o dîm ymarfer ledled y DU, byddwch yn helpu i sicrhau bod ymarfer maethu yn ystyriol o drawma, yn canolbwyntio ar y plentyn ac yn canolbwyntio ar ddatrysiadau. Mae'r egwyddorion hyn hefyd wedi'u nodi yn y proffil rôl Cymraeg a ddarparwyd. Bydd y prif gyfrifoldebau'n cynnwys: Darparu cyngor arbenigol, eiriolaeth a chyfryngu Cyflwyno hyfforddiant, gweminarau, fforymau ac ymgynghoriaeth ymarfer Cefnogi gwelliannau mewn polisi ac ymarfer maethu Datblygu a rhannu arfer gorau sy'n seiliedig ar dystiolaeth Meithrin perthnasoedd cryf gyda gofalwyr maeth, gwasanaethau maethu a rhanddeiliaid eraill Cyfrannu at gyhoeddiadau, canllawiau ac adnoddau dysgu Cynrychioli'r sefydliad mewn digwyddiadau rhanbarthol a chenedlaethol Defnyddio adborth a data i werthuso effaith a chefnogi gwelliant parhaus Amdanoch chi Bydd gennych wybodaeth a phrofiad sylweddol o faethu, ynghyd â dealltwriaeth gref o'r fframwaith deddfwriaethol a rheoliadol sy'n llywodraethu gofal maeth. Byddwch yn ofalwr maeth, neu bydd gennych gymhwyster perthnasol ar lefel gradd neu gymhwyster gwaith cymdeithasol gyda phrofiad fel ymarferydd maethu. Bydd gennych brofiad o ddarparu ymgynghoriaeth a chyngor o fewn gwasanaethau maethu neu wasanaethau cysylltiedig, ynghyd â phrofiad o eiriolaeth, cyfryngu a darparu hyfforddiant. Bydd gennych hefyd sgiliau cyfathrebu a meithrin perthnasoedd rhagorol, gyda'r gallu i weithio'n hyderus gydag ystod eang o randdeiliaid. Mae'r gallu i siarad Cymraeg yn ddymunol ond nid yw'n hanfodol ar gyfer y rôl. Am y sefydliad Byddwch yn ymuno ag elusen faethu a sefydliad aelodaeth blaenllaw yn y DU sy'n ymroddedig i gefnogi'r perthnasoedd sydd wrth wraidd y gymuned faethu. Mae'r sefydliad yn cynnig gweithio hyblyg a hybrid, 38 diwrnod o wyliau gan gynnwys gwyliau banc, polisïau gwyliau gwell sy'n ystyriol o deuluoedd, tâl salwch gwell, pensiwn ac yswiriant bywyd, a mynediad at Linell Gymorth i Weithwyr. Croesewir ceisiadau'n arbennig gan bobl o gefndiroedd sydd heb gynrychiolaeth ddigonol a chefndiroedd lleiafrifol, a chan bobl sydd â phrofiad personol o ofal. Gallai rolau eraill y gallai fod gennych brofiad ohonynt gynnwys: Gweithiwr Cymdeithasol Maethu, Ymgynghorydd Ymarfer Maethu, Cynghorydd Maethu, Ymgynghorydd Datblygu Ymarfer, Ymgynghorydd Gwaith Cymdeithasol, Ymgynghorydd Hyfforddiant Maethu, Swyddog Datblygu Maethu, Rheolwr Datblygu Ymarfer, Rheolwr Cymorth Maethu, Rheolwr Gwasanaethau Maethu.
Sep 16, 2026
Full time
Practice Consultant We are seeking an experienced fostering professional to help improve fostering practice, support foster carers and influence positive change across Wales and the wider UK. Position: Practice Consultant, Wales Salary: £43,483 to £48,659 per annum Location: Wales, home-based/hybrid with optional Cardiff office working and some UK travel Hours: Full-time, 35 hours per week Contract: Permanent Closing date: 23 September 2026 Interview date: 9 October 2026, Cardiff About the role As Practice Consultant, you will use your fostering expertise to improve practice and provide high-quality advice, advocacy, mediation, training and consultancy to foster carers, fostering services, social workers and other professionals. Working as part of a UK-wide practice team, you will help ensure that fostering practice is trauma-informed, child-centred and solution-focused. Key responsibilities include: Providing specialist advice, advocacy and mediation Delivering training, webinars, forums and practice consultancy Supporting improvements in fostering policy and practice Developing and sharing evidence-based best practice Building strong relationships with foster carers, fostering services and other stakeholders Contributing to publications, guidance and learning resources Representing the organisation at regional and national events Using feedback and data to evaluate impact and support continuous improvement About you You will bring significant knowledge and experience of fostering, with a strong understanding of the legislation and regulatory framework governing foster care. You will be a foster carer, or hold a relevant degree-level or social work qualification with fostering practitioner experience. You will have experience of providing consultancy and advice within fostering or related services, alongside experience of advocacy, mediation and delivering training. You will also have excellent communication and relationship-building skills, with the ability to work confidently with a wide range of stakeholders. The ability to speak Welsh is desirable but is not essential. About the organisation You will be joining a leading UK fostering charity and membership organisation dedicated to supporting the relationships at the heart of the fostering community. The organisation offers flexible and hybrid working, 38 days' leave including bank holidays, enhanced family-friendly leave, enhanced sick pay, pension and life assurance, and access to an Employee Assistance Helpline. Applications are particularly welcomed from people from under-represented and minoritised backgrounds and those with lived experience of care. Other roles you may have experience of could include: Fostering Social Worker, Fostering Practice Consultant, Fostering Advisor, Practice Development Consultant, Social Work Consultant, Fostering Training Consultant, Fostering Development Officer, Practice Development Manager, Fostering Support Manager, Fostering Services Manager. Ymgynghorydd Ymarfer Rydym yn chwilio am weithiwr proffesiynol profiadol ym maes maethu i helpu i wella ymarfer maethu, cefnogi gofalwyr maeth a dylanwadu ar newid cadarnhaol ledled Cymru a'r DU ehangach. Swydd: Ymgynghorydd Ymarfer, Cymru Cyflog: £43,483 i £48,659 y flwyddyn Lleoliad: Cymru, gweithio gartref/hybrid gyda'r opsiwn o weithio o swyddfa Caerdydd a rhywfaint o deithio ledled y DU Oriau: Llawn amser, 35 awr yr wythnos Contract: Parhaol Dyddiad cau: 23 Medi 2026 Dyddiad cyfweliad: 9 Hydref 2026, Caerdydd Am y rôl Fel Ymgynghorydd Ymarfer, byddwch yn defnyddio eich arbenigedd ym maes maethu i wella ymarfer a darparu cyngor, eiriolaeth, cyfryngu, hyfforddiant ac ymgynghoriaeth o ansawdd uchel i ofalwyr maeth, gwasanaethau maethu, gweithwyr cymdeithasol a gweithwyr proffesiynol eraill. Gan weithio fel rhan o dîm ymarfer ledled y DU, byddwch yn helpu i sicrhau bod ymarfer maethu yn ystyriol o drawma, yn canolbwyntio ar y plentyn ac yn canolbwyntio ar ddatrysiadau. Mae'r egwyddorion hyn hefyd wedi'u nodi yn y proffil rôl Cymraeg a ddarparwyd. Bydd y prif gyfrifoldebau'n cynnwys: Darparu cyngor arbenigol, eiriolaeth a chyfryngu Cyflwyno hyfforddiant, gweminarau, fforymau ac ymgynghoriaeth ymarfer Cefnogi gwelliannau mewn polisi ac ymarfer maethu Datblygu a rhannu arfer gorau sy'n seiliedig ar dystiolaeth Meithrin perthnasoedd cryf gyda gofalwyr maeth, gwasanaethau maethu a rhanddeiliaid eraill Cyfrannu at gyhoeddiadau, canllawiau ac adnoddau dysgu Cynrychioli'r sefydliad mewn digwyddiadau rhanbarthol a chenedlaethol Defnyddio adborth a data i werthuso effaith a chefnogi gwelliant parhaus Amdanoch chi Bydd gennych wybodaeth a phrofiad sylweddol o faethu, ynghyd â dealltwriaeth gref o'r fframwaith deddfwriaethol a rheoliadol sy'n llywodraethu gofal maeth. Byddwch yn ofalwr maeth, neu bydd gennych gymhwyster perthnasol ar lefel gradd neu gymhwyster gwaith cymdeithasol gyda phrofiad fel ymarferydd maethu. Bydd gennych brofiad o ddarparu ymgynghoriaeth a chyngor o fewn gwasanaethau maethu neu wasanaethau cysylltiedig, ynghyd â phrofiad o eiriolaeth, cyfryngu a darparu hyfforddiant. Bydd gennych hefyd sgiliau cyfathrebu a meithrin perthnasoedd rhagorol, gyda'r gallu i weithio'n hyderus gydag ystod eang o randdeiliaid. Mae'r gallu i siarad Cymraeg yn ddymunol ond nid yw'n hanfodol ar gyfer y rôl. Am y sefydliad Byddwch yn ymuno ag elusen faethu a sefydliad aelodaeth blaenllaw yn y DU sy'n ymroddedig i gefnogi'r perthnasoedd sydd wrth wraidd y gymuned faethu. Mae'r sefydliad yn cynnig gweithio hyblyg a hybrid, 38 diwrnod o wyliau gan gynnwys gwyliau banc, polisïau gwyliau gwell sy'n ystyriol o deuluoedd, tâl salwch gwell, pensiwn ac yswiriant bywyd, a mynediad at Linell Gymorth i Weithwyr. Croesewir ceisiadau'n arbennig gan bobl o gefndiroedd sydd heb gynrychiolaeth ddigonol a chefndiroedd lleiafrifol, a chan bobl sydd â phrofiad personol o ofal. Gallai rolau eraill y gallai fod gennych brofiad ohonynt gynnwys: Gweithiwr Cymdeithasol Maethu, Ymgynghorydd Ymarfer Maethu, Cynghorydd Maethu, Ymgynghorydd Datblygu Ymarfer, Ymgynghorydd Gwaith Cymdeithasol, Ymgynghorydd Hyfforddiant Maethu, Swyddog Datblygu Maethu, Rheolwr Datblygu Ymarfer, Rheolwr Cymorth Maethu, Rheolwr Gwasanaethau Maethu.
Branch Sales Advisor Location: Stoke On Trent Working Schedule: Thursdays 8am - 5pm and Saturdays 8am - 12pm with overtime available Rate of pay: 13.45ph Contract type: Temp to perm Adecco are recruiting for a customer facing Branch Sales Advisor to join a friendly team based in Stoke on Trent. This is a temp to perm part time role with overtime available and duties of the role will include a mix of customer service, sales support and occasional delivery driving to customers (Full UK Driving License required) . Key Responsibilities Deliver excellent customer service in person, over the phone, and via email. Build relationships with existing and prospective customers, promoting products and services. Carry out customer visits and occasional outbound sales calls. Process orders, transactions, and customer enquiries using internal systems. Maintain a clean, organised, and welcoming branch environment. Support with stock management and general branch duties. Drive a company van to complete customer deliveries when required, covering holidays and absences. What We're Looking For Full UK Driving Licence. Previous customer service experience, ideally within retail, trade, or a customer-facing environment. Strong communication and relationship-building skills. Confidence speaking with customers and promoting products and services. Good IT skills and the ability to learn new systems. A flexible and reliable approach to supporting the wider team. If you're enthusiastic and customer-focused, this could be a great opportunity leading to future progression. Interested? Please apply with an up to date CV today! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sep 15, 2026
Seasonal
Branch Sales Advisor Location: Stoke On Trent Working Schedule: Thursdays 8am - 5pm and Saturdays 8am - 12pm with overtime available Rate of pay: 13.45ph Contract type: Temp to perm Adecco are recruiting for a customer facing Branch Sales Advisor to join a friendly team based in Stoke on Trent. This is a temp to perm part time role with overtime available and duties of the role will include a mix of customer service, sales support and occasional delivery driving to customers (Full UK Driving License required) . Key Responsibilities Deliver excellent customer service in person, over the phone, and via email. Build relationships with existing and prospective customers, promoting products and services. Carry out customer visits and occasional outbound sales calls. Process orders, transactions, and customer enquiries using internal systems. Maintain a clean, organised, and welcoming branch environment. Support with stock management and general branch duties. Drive a company van to complete customer deliveries when required, covering holidays and absences. What We're Looking For Full UK Driving Licence. Previous customer service experience, ideally within retail, trade, or a customer-facing environment. Strong communication and relationship-building skills. Confidence speaking with customers and promoting products and services. Good IT skills and the ability to learn new systems. A flexible and reliable approach to supporting the wider team. If you're enthusiastic and customer-focused, this could be a great opportunity leading to future progression. Interested? Please apply with an up to date CV today! Why Adecco: Annual leave entitlement Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an experienced ER professional who enjoys partnering with managers to navigate complex employee relations matters? We're looking for someone with a strong ER background who can provide expert guidance on disciplinaries, grievances, performance management, absence cases, and organisational change, while helping to create a positive and productive employee experience. If you're CIPD qualified (or equivalent) and passionate about delivering practical, commercially focused HR support, we'd love to hear from you. As the ER Advisor you will be responsible for assisting and guiding Line Managers on how to manage all employee relation matters such as disciplinaries, grievances, appeal and absence management to enable delivery of the HR Strategy and associated people plans. What will your day look like: Provide guidance and support to line managers on the correct application of both formal and informal ER matters, including performance management, grievances and absence management. Assist (e.g. attend disciplinary hearings as management representative) or participate in formal ER matters where appropriate to do so (e.g. undertake investigations and disciplinaries). Most often however, the expectation is for you to assist and guide line managers through this process. Provide wider levels of advice and guidance on ER matters addressing issues of morale, employee recognition, employee engagement and communication. Help prepare, organise and maintain any documentation needed to assist informal or formal ER actions (including updating policies in accordance with Employment Law Changes) Monitor and report to HRBPs any patterns of concerns which cover morale, behavioural and other ER concerns as identified through your daily transactions with the business areas Provide KPIs and input into the monthly HRBP reports on ER matters Assist in change management programmes and restructures when appropriate to do so Provide cover and assistance where required to other business areas of the firm which require ER assistance Liaise with the business on generalist ER matters and become involved in HR projects where appropriate to do so. The above list is not exhaustive and the post holder will be required to assist with other HR matters as appropriate. Knowledge and Abilities: Essential Skills CIPD qualified or equivalent Extensive employee relations experience and be highly customer focussed It is desirable (though not essential) for the successful candidate to have experience of working within a professional services environment IT Literate; Proficient in MS Office to include Outlook, Word, Excel, PowerPoint Ideally to have had some experience of using HR/Recruitment systems Required Soft Skills Personal Effectiveness Excellent interpersonal skills: To include an excellent phone manner and excellent written and verbal communication Team Commitment : Values others perspective Resilience: Adopts strategies to manage pressure and has an ability to remain approachable at all times and act as an ambassador for the business Passion for Growth and Improvement: Does an outstanding job and has an ability to identify means of continuously improving the service Embracing Change: Responds positively to change Client Care: Responds professionally to client requests and had an ability to maintain an even disposition whilst handling sensitive and/or confidential material Decision Making: Operates within formal authority Commercial Insight: Considers some commercial implications when providing ER advice to line managers Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Sep 15, 2026
Full time
Are you an experienced ER professional who enjoys partnering with managers to navigate complex employee relations matters? We're looking for someone with a strong ER background who can provide expert guidance on disciplinaries, grievances, performance management, absence cases, and organisational change, while helping to create a positive and productive employee experience. If you're CIPD qualified (or equivalent) and passionate about delivering practical, commercially focused HR support, we'd love to hear from you. As the ER Advisor you will be responsible for assisting and guiding Line Managers on how to manage all employee relation matters such as disciplinaries, grievances, appeal and absence management to enable delivery of the HR Strategy and associated people plans. What will your day look like: Provide guidance and support to line managers on the correct application of both formal and informal ER matters, including performance management, grievances and absence management. Assist (e.g. attend disciplinary hearings as management representative) or participate in formal ER matters where appropriate to do so (e.g. undertake investigations and disciplinaries). Most often however, the expectation is for you to assist and guide line managers through this process. Provide wider levels of advice and guidance on ER matters addressing issues of morale, employee recognition, employee engagement and communication. Help prepare, organise and maintain any documentation needed to assist informal or formal ER actions (including updating policies in accordance with Employment Law Changes) Monitor and report to HRBPs any patterns of concerns which cover morale, behavioural and other ER concerns as identified through your daily transactions with the business areas Provide KPIs and input into the monthly HRBP reports on ER matters Assist in change management programmes and restructures when appropriate to do so Provide cover and assistance where required to other business areas of the firm which require ER assistance Liaise with the business on generalist ER matters and become involved in HR projects where appropriate to do so. The above list is not exhaustive and the post holder will be required to assist with other HR matters as appropriate. Knowledge and Abilities: Essential Skills CIPD qualified or equivalent Extensive employee relations experience and be highly customer focussed It is desirable (though not essential) for the successful candidate to have experience of working within a professional services environment IT Literate; Proficient in MS Office to include Outlook, Word, Excel, PowerPoint Ideally to have had some experience of using HR/Recruitment systems Required Soft Skills Personal Effectiveness Excellent interpersonal skills: To include an excellent phone manner and excellent written and verbal communication Team Commitment : Values others perspective Resilience: Adopts strategies to manage pressure and has an ability to remain approachable at all times and act as an ambassador for the business Passion for Growth and Improvement: Does an outstanding job and has an ability to identify means of continuously improving the service Embracing Change: Responds positively to change Client Care: Responds professionally to client requests and had an ability to maintain an even disposition whilst handling sensitive and/or confidential material Decision Making: Operates within formal authority Commercial Insight: Considers some commercial implications when providing ER advice to line managers Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Role: Domestic Abuse Helpline Advisor Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until January 2027 Hours: Full-time 35 hours per week, Monday Sunday, work from home. 24-hour service - Rota Pattern including evenings, weekends and nights. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline Synopsis of duties: To participate in answering helpline calls and online communication inquiries on a 24-hour rota system, responding to women experiencing domestic violence and other forms of violence against women and girls (VAWG), and family and friends supporting them, by providing trauma-informed emotional support and practical help, led by the caller s needs. To support and advise other professionals in their delivery of services to women experiencing domestic abuse and liaise with agencies on behalf of callers as necessary, including searching for vacancies and making referrals to women s refuges when needed. To work in partnership with other agencies to contribute to the design of interventions and plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. To provide independent assessment, advice and support across all facets of domestic abuse, whether physical, psychological, emotional, financial or controlling behaviour, by informing women of the dynamics around these behaviours and providing callers with information about the laws and services that exist to support and protect women. To provide one-to-one support and safety planning to high-risk women, often at the point of crisis. To establish the risks to and the needs of survivors of domestic violence and other forms of violence and abuse, by providing practical and emotional support and non-directive safety planning, and appropriate signposting. To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or on-call manager. To listen and assess each interaction individually to ensure the support and assistance given to callers is appropriate and of the highest standard. To manage high call and response volumes, ensuring continuity of service levels and use best judgment and practices to manage time effectively To maintain up-to-date knowledge of women s rights and entitlements when fleeing domestic abuse, including but not limited to civil and criminal law, housing, benefits, and other relevant legal measures. To maintain up-to-date knowledge of resources and services for women fleeing domestic abuse, both statutory and voluntary. To ensure a quality service is given to women regardless of class/culture/language/religion, or sexual orientation; to speak with callers via Language Line when needed To recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people and other hard-to-reach groups To respond and provide high-quality support and advice to women, families and professionals via additional platforms and communication methods, notably web forms and live webchat, where safe and appropriate to do so and maintain appropriate records. To ensure helpline database records are completed accurately and promptly To contribute to the ongoing evaluation of the Helpline service. To ensure systems of information and dissemination are of a high standard, ensuring callers receive quality support and referral services. To undertake efficient handover and debriefing after each shift (e.g. update on referrals, admissions, vacancies) and ensure relevant information and issues are passed Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Sep 15, 2026
Seasonal
Role: Domestic Abuse Helpline Advisor Based: Remote Rate: £14 PAYE / £18 umb Start Date: ASAP Duration: Temporary until January 2027 Hours: Full-time 35 hours per week, Monday Sunday, work from home. 24-hour service - Rota Pattern including evenings, weekends and nights. Our client, a national Domestic Abuse charity, is looking for several Helpline Advisors to join their team providing high-quality, empowering, emotional and practical support, assistance and information to women and those supporting them, who contact the Freephone 24-hour National Domestic Abuse Helpline Synopsis of duties: To participate in answering helpline calls and online communication inquiries on a 24-hour rota system, responding to women experiencing domestic violence and other forms of violence against women and girls (VAWG), and family and friends supporting them, by providing trauma-informed emotional support and practical help, led by the caller s needs. To support and advise other professionals in their delivery of services to women experiencing domestic abuse and liaise with agencies on behalf of callers as necessary, including searching for vacancies and making referrals to women s refuges when needed. To work in partnership with other agencies to contribute to the design of interventions and plans which protect survivors and their children whilst maintaining an independent role on behalf of the survivors, keeping their safety central to the plans. To provide independent assessment, advice and support across all facets of domestic abuse, whether physical, psychological, emotional, financial or controlling behaviour, by informing women of the dynamics around these behaviours and providing callers with information about the laws and services that exist to support and protect women. To provide one-to-one support and safety planning to high-risk women, often at the point of crisis. To establish the risks to and the needs of survivors of domestic violence and other forms of violence and abuse, by providing practical and emotional support and non-directive safety planning, and appropriate signposting. To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager or on-call manager. To listen and assess each interaction individually to ensure the support and assistance given to callers is appropriate and of the highest standard. To manage high call and response volumes, ensuring continuity of service levels and use best judgment and practices to manage time effectively To maintain up-to-date knowledge of women s rights and entitlements when fleeing domestic abuse, including but not limited to civil and criminal law, housing, benefits, and other relevant legal measures. To maintain up-to-date knowledge of resources and services for women fleeing domestic abuse, both statutory and voluntary. To ensure a quality service is given to women regardless of class/culture/language/religion, or sexual orientation; to speak with callers via Language Line when needed To recognise, respect and address the needs of service-users who face particular barriers when seeking help to access the advocacy service, including those from different ethnic and cultural backgrounds, LGBT communities, disabled people and other hard-to-reach groups To respond and provide high-quality support and advice to women, families and professionals via additional platforms and communication methods, notably web forms and live webchat, where safe and appropriate to do so and maintain appropriate records. To ensure helpline database records are completed accurately and promptly To contribute to the ongoing evaluation of the Helpline service. To ensure systems of information and dissemination are of a high standard, ensuring callers receive quality support and referral services. To undertake efficient handover and debriefing after each shift (e.g. update on referrals, admissions, vacancies) and ensure relevant information and issues are passed Essential Requirements: In-depth knowledge and understanding of the issues facing women who have experienced domestic violence and abuse and/or sexual violence. An understanding of the impact of multiple, intersecting oppressions (e.g., sexism, racism, homophobia, ableism, etc) and the consequent barriers for some survivors of domestic abuse to accessing services. Knowledge and understanding of trauma and trauma symptoms. At least two years experience working within the domestic abuse sector (desirable). Experience in conducting needs and risk assessments. Experience in providing needs-led support to clients with a variety of support needs. Experience in building and maintaining partnerships with other agencies. DBS dated within the last 6 months or on the update service Supporting Futures Consulting acts as both an employer and an agency.
Pin Point Recruitment
Newcastle Upon Tyne, Tyne And Wear
Payroll Advisor Location: Newcastle upon Tyne (City Centre) Salary: £28,000 (DOE) Type: Full-time, 37.5 hours Benefits include: 31 days holiday (increasing with service) + option to buy more. 5% matched pension and professional subscription fees paid. Private medical helpline (24/7), free therapy, and yearly flu jabs. Discounted shopping app, cycle to work scheme, and paid volunteering. Join a growing payroll bureau in the heart of Newcastle! We are looking for an enthusiastic Payroll Advisor to manage end-to-end payroll services for a diverse range of clients. You ll work closely with Assistant Managers to deliver high-quality service in a fast-paced, professional environment. What you will be doing: End-to-End Payroll: Processing weekly and monthly payrolls for various client sizes. Pensions: Setting up schemes, calculating contributions, and managing data. Client Care: Building strong relationships and resolving queries directly. Technical Tasks: Handling manual calculations, reconciliations, and Bacs payments. What You Will Bring to the Team: Experience in end-to-end payroll (Bureau experience is essential). Software Skills ideally with Star Payroll (or similar) and advanced Excel skills A high degree of numeracy and a "right-first time" approach to detail. Experienced in managing multiple client portfolios. Interested? Click Apply and submit a copy of your up to date CV GATEX
Sep 11, 2026
Full time
Payroll Advisor Location: Newcastle upon Tyne (City Centre) Salary: £28,000 (DOE) Type: Full-time, 37.5 hours Benefits include: 31 days holiday (increasing with service) + option to buy more. 5% matched pension and professional subscription fees paid. Private medical helpline (24/7), free therapy, and yearly flu jabs. Discounted shopping app, cycle to work scheme, and paid volunteering. Join a growing payroll bureau in the heart of Newcastle! We are looking for an enthusiastic Payroll Advisor to manage end-to-end payroll services for a diverse range of clients. You ll work closely with Assistant Managers to deliver high-quality service in a fast-paced, professional environment. What you will be doing: End-to-End Payroll: Processing weekly and monthly payrolls for various client sizes. Pensions: Setting up schemes, calculating contributions, and managing data. Client Care: Building strong relationships and resolving queries directly. Technical Tasks: Handling manual calculations, reconciliations, and Bacs payments. What You Will Bring to the Team: Experience in end-to-end payroll (Bureau experience is essential). Software Skills ideally with Star Payroll (or similar) and advanced Excel skills A high degree of numeracy and a "right-first time" approach to detail. Experienced in managing multiple client portfolios. Interested? Click Apply and submit a copy of your up to date CV GATEX
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a IT Helpdesk Technician on a full-time permanent basis. Culture and Environment Our client is a progressive and fast-evolving business with ambitious growth plans and a clear vision for the future. Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level. You will be joining a vibrant and supportive team where collaboration is valued and success is shared. The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress. The workspace itself reflects the energy of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment to work in. It is a fantastic space to be part of, where high standards, teamwork and growth go hand in hand. Personality You ll be a motivated, hands-on and naturally curious individual with a genuine passion for technology and solving problems. You ll enjoy getting to the bottom of an issue rather than simply passing it on, taking ownership and seeing things through to resolution. Personable and approachable, you ll be confident supporting users with different levels of technical knowledge and will understand the importance of delivering a positive experience. You ll be organised, adaptable and comfortable working independently while also enjoying being part of a wider IT team. Most importantly, you ll be keen to learn, develop your technical knowledge and build a long-term career within IT. Package and benefits Monday to Friday (9am 5:30pm) 40 hours Pension 3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year Healthcare All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues. On completion of the 6-month probationary period, healthcare cash plan is available Holiday Entitlement 23 days holiday plus 8 statutory bank holidays. After 3 years service this increases to 24 days plus BH and at 6 years service it increases again to a maximum of 25 days plus BH. After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation. Life Assurance 2x annual salary Free onsite parking Incredible core company values Job Role: Acting as the first point of contact for IT support across the business Providing 1st line technical support via telephone, email, remote support and in person Taking ownership of incidents and requests through to resolution, escalating more complex issues where required Supporting Microsoft 365 applications including Outlook, Teams, SharePoint and OneDrive Supporting Windows 11 desktop and laptop environments and troubleshooting hardware, software, printing, connectivity and access issues Building, configuring and deploying end-user devices and peripherals Supporting user account administration within Active Directory and Entra ID Assisting with Intune device enrolment, compliance and deployment Supporting endpoint security standards including MFA, device compliance and antivirus controls Supporting warehouse technology including scanners, printers and label devices Completing software installations, patching and system updates Maintaining accurate technical documentation and ensuring activity is recorded within the IT ticketing system Supporting office moves, desk setups and hardware deployments across multiple sites Skills and experience: Previous experience in a similar role Demonstrating a genuine passion for technology and a desire to continually develop technical knowledge Possessing excellent diagnostic and problem-solving skills Demonstrating strong communication and interpersonal skills with a customer-focused approach Possessing strong organisational and time-management skills Being confident working independently while collaborating effectively as part of a wider team Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
Sep 11, 2026
Full time
Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as a IT Helpdesk Technician on a full-time permanent basis. Culture and Environment Our client is a progressive and fast-evolving business with ambitious growth plans and a clear vision for the future. Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level. You will be joining a vibrant and supportive team where collaboration is valued and success is shared. The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress. The workspace itself reflects the energy of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment to work in. It is a fantastic space to be part of, where high standards, teamwork and growth go hand in hand. Personality You ll be a motivated, hands-on and naturally curious individual with a genuine passion for technology and solving problems. You ll enjoy getting to the bottom of an issue rather than simply passing it on, taking ownership and seeing things through to resolution. Personable and approachable, you ll be confident supporting users with different levels of technical knowledge and will understand the importance of delivering a positive experience. You ll be organised, adaptable and comfortable working independently while also enjoying being part of a wider IT team. Most importantly, you ll be keen to learn, develop your technical knowledge and build a long-term career within IT. Package and benefits Monday to Friday (9am 5:30pm) 40 hours Pension 3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year Healthcare All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues. On completion of the 6-month probationary period, healthcare cash plan is available Holiday Entitlement 23 days holiday plus 8 statutory bank holidays. After 3 years service this increases to 24 days plus BH and at 6 years service it increases again to a maximum of 25 days plus BH. After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation. Life Assurance 2x annual salary Free onsite parking Incredible core company values Job Role: Acting as the first point of contact for IT support across the business Providing 1st line technical support via telephone, email, remote support and in person Taking ownership of incidents and requests through to resolution, escalating more complex issues where required Supporting Microsoft 365 applications including Outlook, Teams, SharePoint and OneDrive Supporting Windows 11 desktop and laptop environments and troubleshooting hardware, software, printing, connectivity and access issues Building, configuring and deploying end-user devices and peripherals Supporting user account administration within Active Directory and Entra ID Assisting with Intune device enrolment, compliance and deployment Supporting endpoint security standards including MFA, device compliance and antivirus controls Supporting warehouse technology including scanners, printers and label devices Completing software installations, patching and system updates Maintaining accurate technical documentation and ensuring activity is recorded within the IT ticketing system Supporting office moves, desk setups and hardware deployments across multiple sites Skills and experience: Previous experience in a similar role Demonstrating a genuine passion for technology and a desire to continually develop technical knowledge Possessing excellent diagnostic and problem-solving skills Demonstrating strong communication and interpersonal skills with a customer-focused approach Possessing strong organisational and time-management skills Being confident working independently while collaborating effectively as part of a wider team Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.
People & Recruitment Coordinator Location: Kings Norton, Birmingham About the Role We're looking for a People & Recruitment Coordinator to join our Group HR team and support both recruitment and day-to-day HR administration across adi Group. Around 40-50% of the role will focus on recruitment , including sourcing candidates, screening applications, carrying out initial telephone calls, coordinating interviews, managing candidate communication and maintaining recruitment systems and pipelines. You'll work closely with our People & Talent Advisor, supporting recruitment across a range of specialist and technical roles. The rest of the role will focus on practical HR administration, including new starters, onboarding, induction, HR systems, employee records, benefits, training, employee changes, leavers and general HR support. This role would suit someone who enjoys a varied, hands-on coordination role, likes keeping processes organised and accurate, and is happy supporting a busy HR team. Key Responsibilities Support recruitment activity across the Group, from vacancy advertising through to interview coordination and candidate management. Proactively source candidates using LinkedIn, job boards and recruitment databases. Review CVs and applications and carry out initial screening calls. Maintain candidate pipelines and recruitment records. Coordinate interviews and maintain regular communication with candidates and hiring managers. Support with recruitment reporting and system administration. Prepare offer letters, contracts and new starter documentation. Support onboarding and induction activity. Set up new starters on HR systems and relevant platforms. Support with Human Focus, Drive IQ and other employee system administration. Maintain accurate employee records and documentation. Support with employee changes and standard HR administration. Support with benefits portal administration. Support with leaver and offboarding administration. Support apprenticeship recruitment and Apprenticeship Academy activity. Support the Responsible Business programme and associated activity. Assist the People & Talent Advisor and Group HR Director with people projects and process improvements. Provide a professional, responsive and confidential service to candidates, employees and managers. About You We would like to hear from you if you have: Some previous experience in recruitment, HR administration or a people-focused role. A good understanding of the recruitment process. Strong organisation and attention to detail. Confidence dealing with candidates, employees and managers. Good communication and people skills. Confidence using Microsoft Office, recruitment platforms and HR systems. The ability to manage multiple tasks and meet deadlines. A professional approach to confidential information. A reliable, consistent and methodical approach to work. An interest in a varied coordination role with a strong mix of recruitment and HR administration. The Benefits The adi Pit Stop - savings and discounts portal with Reward Gateway Healthcare cash plan 24/7 GP helpline including private electronic prescription service Enhanced Employee Assistance Programme Cycle to work scheme Employee referral bonus of £500 for every successful new employee Generous holiday allowance Celebration days Company-wide Christmas party for employees and partners Annual employee awards Long service awards Free workwear The Company Find out more about adi at: Other organisations may call this role a Recruitment & HR Coordinator, People Services Coordinator, Talent Acquisition Coordinator or Recruitment & Resourcing Coordinator. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees is free from the effects of bias and prejudice. If you're looking for a varied People & Recruitment Coordinator role in a busy, supportive HR team, please apply via the button shown.
Sep 11, 2026
Full time
People & Recruitment Coordinator Location: Kings Norton, Birmingham About the Role We're looking for a People & Recruitment Coordinator to join our Group HR team and support both recruitment and day-to-day HR administration across adi Group. Around 40-50% of the role will focus on recruitment , including sourcing candidates, screening applications, carrying out initial telephone calls, coordinating interviews, managing candidate communication and maintaining recruitment systems and pipelines. You'll work closely with our People & Talent Advisor, supporting recruitment across a range of specialist and technical roles. The rest of the role will focus on practical HR administration, including new starters, onboarding, induction, HR systems, employee records, benefits, training, employee changes, leavers and general HR support. This role would suit someone who enjoys a varied, hands-on coordination role, likes keeping processes organised and accurate, and is happy supporting a busy HR team. Key Responsibilities Support recruitment activity across the Group, from vacancy advertising through to interview coordination and candidate management. Proactively source candidates using LinkedIn, job boards and recruitment databases. Review CVs and applications and carry out initial screening calls. Maintain candidate pipelines and recruitment records. Coordinate interviews and maintain regular communication with candidates and hiring managers. Support with recruitment reporting and system administration. Prepare offer letters, contracts and new starter documentation. Support onboarding and induction activity. Set up new starters on HR systems and relevant platforms. Support with Human Focus, Drive IQ and other employee system administration. Maintain accurate employee records and documentation. Support with employee changes and standard HR administration. Support with benefits portal administration. Support with leaver and offboarding administration. Support apprenticeship recruitment and Apprenticeship Academy activity. Support the Responsible Business programme and associated activity. Assist the People & Talent Advisor and Group HR Director with people projects and process improvements. Provide a professional, responsive and confidential service to candidates, employees and managers. About You We would like to hear from you if you have: Some previous experience in recruitment, HR administration or a people-focused role. A good understanding of the recruitment process. Strong organisation and attention to detail. Confidence dealing with candidates, employees and managers. Good communication and people skills. Confidence using Microsoft Office, recruitment platforms and HR systems. The ability to manage multiple tasks and meet deadlines. A professional approach to confidential information. A reliable, consistent and methodical approach to work. An interest in a varied coordination role with a strong mix of recruitment and HR administration. The Benefits The adi Pit Stop - savings and discounts portal with Reward Gateway Healthcare cash plan 24/7 GP helpline including private electronic prescription service Enhanced Employee Assistance Programme Cycle to work scheme Employee referral bonus of £500 for every successful new employee Generous holiday allowance Celebration days Company-wide Christmas party for employees and partners Annual employee awards Long service awards Free workwear The Company Find out more about adi at: Other organisations may call this role a Recruitment & HR Coordinator, People Services Coordinator, Talent Acquisition Coordinator or Recruitment & Resourcing Coordinator. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees is free from the effects of bias and prejudice. If you're looking for a varied People & Recruitment Coordinator role in a busy, supportive HR team, please apply via the button shown.
Trauma Stabilisation Practitioner Base: Brunswick House, Cattedown Plymouth, with the option of hybrid working Area Covered: Plymouth City Salary: £25,954 (pro rata actual = £12,997) per annum rising to £26,364 (pro rata actual £13,182) per annum on successful completion of probation. Hours: 18.75 hours per week Contract: Permanent Closing Date: 30/09/2026 About the Role The role of the Trauma Stabilisation Advisor & Administrator at First Light in Plymouth is to predominantly offer some clients psychoeducational support whilst they are waiting for counselling. As a Trauma Stabilisation Advisor, this role will deliver an appointment-based Trauma Stabilisation service to already clinically assessed clients. The advisor will be using techniques which have been delivered through specialist TSP training and there is an expectation to deliver four trauma stabilisation sessions per day, and to complete all notes and admin connected with each case. There is a requirement to be conscientious, meticulous and at all times act in a confidential manner. The Administrator should be highly motivated, flexible and able to work unsupervised. They must also be highly proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts, filter and formulas in Excel using data from our client management system (Oasis). Key responsibilities: To provide 12 Trauma Stabilisation sessions to 12 separate clients per week and keep accurate notes and admin around these sessions, within the boundaries of training and competence. To facilitate, support and deliver of the Trauma Stabilisation Programme for clients who are within and outside of the Criminal Justice process seeking support Continually assess and regularly review the victim s risk and needs and use a Trauma informed Approach to keeping victims and their families safe Undertake assessments on all new referrals to understand the service requirements for each client Provide advice, support and guidance to people accessing the recovery pathway Provide the continuity of support to all victims who have not been assigned further therapeutic support Maintain data integrity and compile and prepare reports using our own Client Management System and its data reporting program. Also using Word, Excel and PowerPoint in accordance with reporting deadlines Undertake specific administration duties related to the children and young people s service, including electronic case and note management, client assessments and contracting, user feedback and provide statistical caseload information for quarterly service reports. To undertake individual assessments and develop creative ways of working therapeutically with young people who have experienced sexual abuse or sexual violence, based on client need. To consistently reach all KPIs for the service and assist the adult service in reaching theirs if possible. Essential requirements: Has completed TSP training or is willing to complete at the earliest opportunity Experience of working with people who have been sexually abused. Has good knowledge of Microsoft and other IT applications Experience of sound knowledge of Child Protection and Safeguarding. Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications: 12 noon on Wednesday 30th September 2026 Expected date for interviews: To be confirmed with the candidate. If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please clicka pply to be redirected to our website to complete your application.
Sep 10, 2026
Full time
Trauma Stabilisation Practitioner Base: Brunswick House, Cattedown Plymouth, with the option of hybrid working Area Covered: Plymouth City Salary: £25,954 (pro rata actual = £12,997) per annum rising to £26,364 (pro rata actual £13,182) per annum on successful completion of probation. Hours: 18.75 hours per week Contract: Permanent Closing Date: 30/09/2026 About the Role The role of the Trauma Stabilisation Advisor & Administrator at First Light in Plymouth is to predominantly offer some clients psychoeducational support whilst they are waiting for counselling. As a Trauma Stabilisation Advisor, this role will deliver an appointment-based Trauma Stabilisation service to already clinically assessed clients. The advisor will be using techniques which have been delivered through specialist TSP training and there is an expectation to deliver four trauma stabilisation sessions per day, and to complete all notes and admin connected with each case. There is a requirement to be conscientious, meticulous and at all times act in a confidential manner. The Administrator should be highly motivated, flexible and able to work unsupervised. They must also be highly proficient in the use of Microsoft Word, Excel and Outlook and be able to create charts, filter and formulas in Excel using data from our client management system (Oasis). Key responsibilities: To provide 12 Trauma Stabilisation sessions to 12 separate clients per week and keep accurate notes and admin around these sessions, within the boundaries of training and competence. To facilitate, support and deliver of the Trauma Stabilisation Programme for clients who are within and outside of the Criminal Justice process seeking support Continually assess and regularly review the victim s risk and needs and use a Trauma informed Approach to keeping victims and their families safe Undertake assessments on all new referrals to understand the service requirements for each client Provide advice, support and guidance to people accessing the recovery pathway Provide the continuity of support to all victims who have not been assigned further therapeutic support Maintain data integrity and compile and prepare reports using our own Client Management System and its data reporting program. Also using Word, Excel and PowerPoint in accordance with reporting deadlines Undertake specific administration duties related to the children and young people s service, including electronic case and note management, client assessments and contracting, user feedback and provide statistical caseload information for quarterly service reports. To undertake individual assessments and develop creative ways of working therapeutically with young people who have experienced sexual abuse or sexual violence, based on client need. To consistently reach all KPIs for the service and assist the adult service in reaching theirs if possible. Essential requirements: Has completed TSP training or is willing to complete at the earliest opportunity Experience of working with people who have been sexually abused. Has good knowledge of Microsoft and other IT applications Experience of sound knowledge of Child Protection and Safeguarding. Added benefits: A comprehensive induction and training programme. A well-being day per financial year (1st April to 31st March) Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological well-being. Health and well-being resources including our staff Well-being Group, Staff Consultation Committee and active participation in our employee engagement platform. Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support. Working for an organisation committed to Equality, Diversity and Inclusion. We encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network. Annual pay review and employer contribution pension scheme. Additional Information: The successful applicant will be subject to a Disclosure & Barring check, and a social media check conducted by a third party organisation as part of our Safer Recruitment process. Any future offer of employment is contingent on the satisfactory completion of these checks, as well as the receipt of two satisfactory employment references, with one being from your current or most recent employer. Please note that in some roles staff may be required to work from a home/office base in accordance with our Hybrid Working policy. Deadline for receipt of applications: 12 noon on Wednesday 30th September 2026 Expected date for interviews: To be confirmed with the candidate. If you do not hear from us within 10 working days of the deadline for receipt of applications, please assume you have been unsuccessful at this time. We reserve the right to withdraw this advert early for the right candidate, so we encourage early applications. To Apply If you feel you are a suitable candidate and would like to work for First Light, please clicka pply to be redirected to our website to complete your application.
Client Service Managers are vital day-to-day points of contact for Davies insurance market clients. They build strong relationships with technical and procurement teams within client organisations to establish themselves as trusted advisors. They understand client needs and champion those needs internally to ensure first-class service delivery. Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship. The client service manager role in our core and volume motor team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. What will your day look like: Client Relationship Management: Manage day-to-day interactions with a portfolio of core and volume motor clients to ensure we meet client expectations and maintain positive relationships. Build and maintain strong relationships with a variety of technical and supply chain management teams within client organisations. Proactively seek feedback from clients and gather insights to inform an engagement plan focused on each client's specific needs and objectives. Contribute to the development and execution of client engagement and growth plans. Service Delivery: Champion client needs and objectives internally to ensure a fully aligned and first-class service is consistently delivered. Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence. Coordinate internal activity to optimise service delivery relative to client needs and resolve client issues promptly and effectively. Onboarding and Implementation: Support the planning and delivery of new motor client onboarding, ensuring a smooth and on schedule launch. Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly. Coordinate with internal teams to ensure all client-specific setups and configurations are completed and maintained in accordance with client requirements. Performance Management and Reporting: Liaise with client reporting team to manage the timely and accurate production of client management information ahead of release to clients. Monitor and report on service performance metrics to clients and internal stakeholders. Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement. Proactive Engagement: Immerse yourself in client businesses and stay informed on motor market developments in order to pre-empt challenges and opportunities for your clients. Proactively engage internal teams to respond to client and market developments to maintain leading service standards. Ensure clients are alerted to relevant industry developments and how they may impact their business whilst offering suitable solutions to support. Knowledge and Abilities: Relationship management experience in the insurance industry Confident communicator capable of building relationships Knowledge of the motor insurance claims market Ability to work proactively and autonomously to understand and respond to client challenges Sound understanding of MI reporting with a keen eye for detail Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Sep 08, 2026
Full time
Client Service Managers are vital day-to-day points of contact for Davies insurance market clients. They build strong relationships with technical and procurement teams within client organisations to establish themselves as trusted advisors. They understand client needs and champion those needs internally to ensure first-class service delivery. Commercially astute and excellent communicators, Client Service Managers immerse themselves in client businesses, pre-empting challenges and proactively identifying opportunities to enhance the relationship. The client service manager role in our core and volume motor team involves coordinating the breadth of client engagement from initial onboarding of new clients to the ongoing management of day-to-day engagement and performance reporting. What will your day look like: Client Relationship Management: Manage day-to-day interactions with a portfolio of core and volume motor clients to ensure we meet client expectations and maintain positive relationships. Build and maintain strong relationships with a variety of technical and supply chain management teams within client organisations. Proactively seek feedback from clients and gather insights to inform an engagement plan focused on each client's specific needs and objectives. Contribute to the development and execution of client engagement and growth plans. Service Delivery: Champion client needs and objectives internally to ensure a fully aligned and first-class service is consistently delivered. Ensure that service delivery aligns with contractual obligations and SLA/KPI requirements by proactively monitoring adherence. Coordinate internal activity to optimise service delivery relative to client needs and resolve client issues promptly and effectively. Onboarding and Implementation: Support the planning and delivery of new motor client onboarding, ensuring a smooth and on schedule launch. Work closely with clients to understand their specific requirements and tailor services and engagement plans accordingly. Coordinate with internal teams to ensure all client-specific setups and configurations are completed and maintained in accordance with client requirements. Performance Management and Reporting: Liaise with client reporting team to manage the timely and accurate production of client management information ahead of release to clients. Monitor and report on service performance metrics to clients and internal stakeholders. Conduct regular performance reviews with clients to assess satisfaction and identify areas for improvement. Proactive Engagement: Immerse yourself in client businesses and stay informed on motor market developments in order to pre-empt challenges and opportunities for your clients. Proactively engage internal teams to respond to client and market developments to maintain leading service standards. Ensure clients are alerted to relevant industry developments and how they may impact their business whilst offering suitable solutions to support. Knowledge and Abilities: Relationship management experience in the insurance industry Confident communicator capable of building relationships Knowledge of the motor insurance claims market Ability to work proactively and autonomously to understand and respond to client challenges Sound understanding of MI reporting with a keen eye for detail Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Guest Experience Advisor Fallbarrow Holiday Park Part time role - 22.5 hours across 3 days a week. Weekends needed Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor , where guest experience comes first and creating amazing memories is second nature. What you will be doing Provide excellent customer service and care in our reception areas. Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner. Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. Ensure that the reception area is customer focused and that all point-of-sale materials including flyers and promotions are correct, maintained and up to date. Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers. About you Experience within a customer facing role, ideally within the leisure or hospitality industry. Excellent IT skills, as you'll be working on our systems to keep everything up-to-date and seamless as you engage with guests. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 06, 2025
Full time
Guest Experience Advisor Fallbarrow Holiday Park Part time role - 22.5 hours across 3 days a week. Weekends needed Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor , where guest experience comes first and creating amazing memories is second nature. What you will be doing Provide excellent customer service and care in our reception areas. Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner. Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. Ensure that the reception area is customer focused and that all point-of-sale materials including flyers and promotions are correct, maintained and up to date. Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers. About you Experience within a customer facing role, ideally within the leisure or hospitality industry. Excellent IT skills, as you'll be working on our systems to keep everything up-to-date and seamless as you engage with guests. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Guest Experience Advisor Fallbarrow Holiday Park Part time role - 22.5 hours across 3 days a week. Weekends needed Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor , where guest experience comes first and creating amazing memories is second nature. What you will be doing Provide excellent customer service and care in our reception areas. Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner. Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. Ensure that the reception area is customer focused and that all point-of-sale materials including flyers and promotions are correct, maintained and up to date. Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers. About you Experience within a customer facing role, ideally within the leisure or hospitality industry. Excellent IT skills, as you'll be working on our systems to keep everything up-to-date and seamless as you engage with guests. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 05, 2025
Full time
Guest Experience Advisor Fallbarrow Holiday Park Part time role - 22.5 hours across 3 days a week. Weekends needed Are you a fun loving people person looking for a career with a little more life? Join us as a Guest Experience Advisor , where guest experience comes first and creating amazing memories is second nature. What you will be doing Provide excellent customer service and care in our reception areas. Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner. Keeping all administration work up to date, including bookings, cash reconciliation, arrivals and filing. Ensure that the reception area is customer focused and that all point-of-sale materials including flyers and promotions are correct, maintained and up to date. Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers. About you Experience within a customer facing role, ideally within the leisure or hospitality industry. Excellent IT skills, as you'll be working on our systems to keep everything up-to-date and seamless as you engage with guests. Whatever you do, please don't filter yourself out! We are often flexible when considering an applicant's skills and experience for a role. So, don't be put off if you don't tick all the boxes. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training! You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Base salary £27,500. On target earnings £70,000 Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 05, 2025
Full time
Base salary £27,500. On target earnings £70,000 Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Holiday Home Sales Advisor Salary £27,500 with on Target earnings of £70,000 Withernsea Sands Holiday Park Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 05, 2025
Full time
Holiday Home Sales Advisor Salary £27,500 with on Target earnings of £70,000 Withernsea Sands Holiday Park Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Holiday Home Sales Advisor Manor Park Holiday Park £27,500 basic salary, OTE £65k Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Holiday Home Sales Advisor Manor Park Holiday Park £27,500 basic salary, OTE £65k Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Base salary £27,500. On target earnings £70,000 Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
Base salary £27,500. On target earnings £70,000 Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
White Cross Bay - Holiday Home Sales Advisor Basic Salary of £27,500 & OTE of £75K Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
Oct 04, 2025
Full time
White Cross Bay - Holiday Home Sales Advisor Basic Salary of £27,500 & OTE of £75K Be part of the team bringing Holiday Home ownership to life! At Parkdean Resorts, we're not just selling holiday homes - we're passionate about ensuring our owners can holiday like they mean it, whenever they want. As a Holiday Homes Sales Advisor, you'll be at the heart of making those dreams come true. You'll welcome potential owners with a smile, show them everything our parks have to offer, and guide them toward finding their perfect holiday home. It's more than just sales - it's about creating experiences that leave a lasting impression. From generating leads and hosting park tours to supporting new owners after they move in, you'll be with them every step of the way. If you love meeting people, building relationships, and are super resilient, this could be the perfect role for you. To be successful in this role, you must be prepared to work during peak times, including Saturdays, Sundays, and holidays. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: Great earning potential with a life-changing commission structure. The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training at our Holiday Home Sales Academy! Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programmes! A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing: Engage with potential buyers through walk-ins, referrals, and social media to find people who'd love a holiday home. Follow up and respond quickly to every enquiry - turning interest into excitement and excitement into sales. Deliver the full experience by checking everything's ready for handover and be there to support buyers even after the sale. Be their holiday home expert. Show them around the park, answer questions, address concerns, and walk them through finance options. Stay on top of your game. Review your sales numbers, identify what's working (and what's not), and always aim to exceed your targets. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can make amazing memories! Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability.
