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1st Line Support Helpdesk Analyst Paddock Wood 25k - 30k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.

We are currently urgently recruiting for the attached opportunity below. To show your interest simply reply to this email and we'll arrange a good time to speak with you. They are a global business based in Sheffield that offer a great chance to secure long term employment with a true global organisation. Job description: Benefits: Salary negotiable 25 days holidays (plus stats) + 4% Pension + Life x 3 + Free Parking Cycle Scheme + EAP + Enhanced Family Benefits The opportunity: An exciting time to join a global manufacturing and engineering firm with multiple sites UK wide/globally. The role will offer longevity and a long term career with the chance to work on big infra projects. It is a great opportunity for a senior tech/fairly recent IT Leader to step up and join a Global firm and all the opportunity that will bring. Alternatively you could be an established leader looking for a long term home. Description of the company: The IT Department is a global department with technicians and support based at most sites. The work is shared and IT deal with issues from all sites (nobody is allocated their own site), therefore a great deal of communication skills and flexibility is required. The UK business currently employs around (Apply online only) employees with an average service history of 12 years. Stockport has around (Apply online only) staff and the average length of service here is 11 years. Role Purpose: To support Computer applications and platforms within an office and manufacturing environment. The team are therefore both 1st and 2nd line focused but the added ability to get heavily involved in a high number of 3rd line projects. You will provide unparalleled IT support services while managing day-to-day operations alongside other Technicians in UK Wide sites and supporting the Global IT Team based in the US. This role requires a mix of technical expertise and a strong focus on delivering white-glove service levels. The ideal candidate will be have a good mix of skills including the ability to converse across a range of business levels and will have a solid understanding of Google Workspace, Citrix environments, and advanced troubleshooting of Windows operating systems. Roles & Responsibilities: Responsible for a few engineers in the U.K and working with the support of various IT Leaders, based in global cost centres in the U.S/Singapore. Respond to requests for technical assistance in person, via phone and helpdesk. Assist with diagnosing and resolving technical hardware and software issues. Log all helpdesk interactions. Follow standard operating procedures. Redirect IT issues to appropriate resources. Identify and escalate issues requiring urgent attention. Create and maintain user accounts in Active directory and Google Administration console. Build and refurbish PC Base and Laptops as required. Other duties and projects as assigned. Requirements: Google experience using and/or supporting components of the Google Suite of applications including, but not limited to Gmail, Google Docs, Google Sheets and Google Calendar. (Not essential) MCP (Microsoft Certified Professional) in Windows 10/11 environment. (Not Essential) Understanding and experience of CompTIA A+ (PC Hardware Break Fix), exposure to Windows Server environment, SQL, Jira Helpdesk and bespoke system support would be advantageous. 1-2 year experience in an IT support role both desk and shop floor. HNC/HND or degree equivalent in Computing (Not essential)

If you re a passionate and visionary leader who is committed to making a difference to London s natural environment, we d love to hear from you! The City of London Corporation is the Trustee of 11,000 acres of iconic greenspaces in London and the Home Counties. We deliver multidisciplinary work on nature conservation, climate resilience, heritage, access and recreation, and community engagement. Our Natural Environment Division has an annual budget of over £30m, 350 staff and welcomes more than 20 million visitors to its sites every year. We re looking for an innovative, results-driven Deputy Director to play a leading role in supporting the transformation of the Division and its 8 environmental charities, delivering key projects and continuous improvement. You ll lead the Division's work on heritage and outdoor learning and will support the development and delivery of major projects including the Corporation s Climate Action Strategy. You ll use your business acumen and financial skills to develop and support the long-term sustainability of the Division s charities. You ll also lead on developing strong external partnerships and income generation plans and will use your leadership, organisational and change management skills to develop and embed new ways of working. Working closely with the Natural Environment Director, you ll lead on key initiatives across the Corporation s greenspaces, including the development and resourcing of multi-million-pound projects. You ll be an accomplished leader with experience of leading and managing complex operations, projects and programmes. You ll have expertise in planning and managing major projects, building high-performing teams, and forging strategic partnerships with government bodies, NGOs, local authorities, and businesses. Excellent leadership and communication skills are critical as you ll engage with and influence a wide range of stakeholders to shape and implement strategies, policies and key delivery mechanisms such as business plans. The City of London Corporation offers a unique opportunity to work alongside world-class teams in an environment which respects and celebrates historic traditions and cultures, whilst providing access to leading innovators and disruptors across our global economic hub. We operate a flexible working policy with the opportunity to work from home up to two days per week. Closing date: 12 Noon on Monday 12th January 2026 1st Interview - 2nd February 2nd Interview: 12th February To apply online please click the apply button. The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. We reserve the right to close the advert earlier should we receive a high number of applications. This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain a standard / an enhanced Disclosure & Barring Service check. Because our roles are so varied, we don t have a one size fits all policy for workplace attendance. How many days a week you ll be required to attend your workplace will depend on the requirements of your role. It s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs.

Job Title: Senior Nuclear Engineering Manager - Submarines Location: Barrow-in-Furness - Onsite Salary: Competitive (Commensurate with skills and experience) + Excellent Package What you'll be doing: Lead , manage , co-ordinate and supervise the complex delivery of the programme for Test & Commissioning within the specified section Perform appropriate planning, management and review activities to ensure products are integrated, safe, fully compliant, tested and commissioning withing agreed requirements for cost, quality, time and schedule Ensure all commissioning activities are undertaken with the Operational Framework and that compliance with all Test & Commissioning policies is maintained Membership to the Reactor Test Group (Authorisation Group) and associated document preparation review and evaluation Have the ability to act as Nuclear Authorisation & Test Evaluation Committee Chairman when required ensuring adherence to process and regulatory requirements Ensure each team member is assessed, developed & skilled to maximise their personal contribution and to meet the requirements of the contracts, schedules and specifications Ensure capabilities and skills development, performance optimisation and maximisation and efficient use of Test & Commissioning resources Review the processes and procedures within the span of control to reduce waste, improve efficiency and establish a dynamic/flexible best in class capability Your skills and experiences: Be capable of holding Duly Authorised Persons appointment for nuclear hold-points Demonstrable experience in Nuclear/Reactor Systems and/or Propulsion Systems Testing & Commissioning (on submarines preferrable) The ability to control , monitor and manage the Commissioning Team to meet the boat test & commissioning plan to the agreed deliverables Experienced people manager with an ability to give clear direction Experience managing delivery to plan and schedule (Similar Environment) Strong understanding of Nuclear Site Authorisation/Conditions And/or COMAH Excellent communicator with the ability to explain complex and diverse engineering process and procedures effectively Ability to communicate and influence at all levels across the business The ability to understand context and implications of technical issues across a number of engineering and/or Commissioning disciplines Typically an Incorporated Engineer working towards Chartership and a member of the relevant institute ILM Level 2/3 or CMI Level 3/5 MBA/MSc/Degree in Engineering discipline or equivalent experience Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear (Reactor) Commissioning team: As the Nuclear Reactor Commissioning Manager , you will oversee all aspects of the complex outgoings currently underway within the Test and Commissioning team. Responsible for individual boat contracts, You will be Interfacing with both internal and external stakeholders, this role will require an experienced leader with excellent interpersonal skills . We offer a tailored relocation support across all Submarine roles, subject to meeting eligibility criteria. There is also a company car available with this position (Subject To Grade Criteria) Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st December 25 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Nuclear Engineering Manager - Submarines Location: Barrow-in-Furness - Onsite Salary: Competitive (Commensurate with skills and experience) + Excellent Package What you'll be doing: Lead , manage , co-ordinate and supervise the complex delivery of the programme for Test & Commissioning within the specified section Perform appropriate planning, management and review activities to ensure products are integrated, safe, fully compliant, tested and commissioning withing agreed requirements for cost, quality, time and schedule Ensure all commissioning activities are undertaken with the Operational Framework and that compliance with all Test & Commissioning policies is maintained Membership to the Reactor Test Group (Authorisation Group) and associated document preparation review and evaluation Have the ability to act as Nuclear Authorisation & Test Evaluation Committee Chairman when required ensuring adherence to process and regulatory requirements Ensure each team member is assessed, developed & skilled to maximise their personal contribution and to meet the requirements of the contracts, schedules and specifications Ensure capabilities and skills development, performance optimisation and maximisation and efficient use of Test & Commissioning resources Review the processes and procedures within the span of control to reduce waste, improve efficiency and establish a dynamic/flexible best in class capability Your skills and experiences: Be capable of holding Duly Authorised Persons appointment for nuclear hold-points Demonstrable experience in Nuclear/Reactor Systems and/or Propulsion Systems Testing & Commissioning (on submarines preferrable) The ability to control , monitor and manage the Commissioning Team to meet the boat test & commissioning plan to the agreed deliverables Experienced people manager with an ability to give clear direction Experience managing delivery to plan and schedule (Similar Environment) Strong understanding of Nuclear Site Authorisation/Conditions And/or COMAH Excellent communicator with the ability to explain complex and diverse engineering process and procedures effectively Ability to communicate and influence at all levels across the business The ability to understand context and implications of technical issues across a number of engineering and/or Commissioning disciplines Typically an Incorporated Engineer working towards Chartership and a member of the relevant institute ILM Level 2/3 or CMI Level 3/5 MBA/MSc/Degree in Engineering discipline or equivalent experience Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear (Reactor) Commissioning team: As the Nuclear Reactor Commissioning Manager , you will oversee all aspects of the complex outgoings currently underway within the Test and Commissioning team. Responsible for individual boat contracts, You will be Interfacing with both internal and external stakeholders, this role will require an experienced leader with excellent interpersonal skills . We offer a tailored relocation support across all Submarine roles, subject to meeting eligibility criteria. There is also a company car available with this position (Subject To Grade Criteria) Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st December 25 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Job Title: Senior Nuclear Engineering Manager - Submarines Location: Barrow-in-Furness - Onsite Salary: Competitive (Commensurate with skills and experience) + Excellent Package What you'll be doing: Lead , manage , co-ordinate and supervise the complex delivery of the programme for Test & Commissioning within the specified section Perform appropriate planning, management and review activities to ensure products are integrated, safe, fully compliant, tested and commissioning withing agreed requirements for cost, quality, time and schedule Ensure all commissioning activities are undertaken with the Operational Framework and that compliance with all Test & Commissioning policies is maintained Membership to the Reactor Test Group (Authorisation Group) and associated document preparation review and evaluation Have the ability to act as Nuclear Authorisation & Test Evaluation Committee Chairman when required ensuring adherence to process and regulatory requirements Ensure each team member is assessed, developed & skilled to maximise their personal contribution and to meet the requirements of the contracts, schedules and specifications Ensure capabilities and skills development, performance optimisation and maximisation and efficient use of Test & Commissioning resources Review the processes and procedures within the span of control to reduce waste, improve efficiency and establish a dynamic/flexible best in class capability Your skills and experiences: Be capable of holding Duly Authorised Persons appointment for nuclear hold-points Demonstrable experience in Nuclear/Reactor Systems and/or Propulsion Systems Testing & Commissioning (on submarines preferrable) The ability to control , monitor and manage the Commissioning Team to meet the boat test & commissioning plan to the agreed deliverables Experienced people manager with an ability to give clear direction Experience managing delivery to plan and schedule (Similar Environment) Strong understanding of Nuclear Site Authorisation/Conditions And/or COMAH Excellent communicator with the ability to explain complex and diverse engineering process and procedures effectively Ability to communicate and influence at all levels across the business The ability to understand context and implications of technical issues across a number of engineering and/or Commissioning disciplines Typically an Incorporated Engineer working towards Chartership and a member of the relevant institute ILM Level 2/3 or CMI Level 3/5 MBA/MSc/Degree in Engineering discipline or equivalent experience Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear (Reactor) Commissioning team: As the Nuclear Reactor Commissioning Manager , you will oversee all aspects of the complex outgoings currently underway within the Test and Commissioning team. Responsible for individual boat contracts, You will be Interfacing with both internal and external stakeholders, this role will require an experienced leader with excellent interpersonal skills . We offer a tailored relocation support across all Submarine roles, subject to meeting eligibility criteria. There is also a company car available with this position (Subject To Grade Criteria) Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st December 25 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

This is a fascinating role for a dynamic commercial property professional with an appreciation of the property needs and experience of the voluntary sector. We are looking for a surveyor with a proven track record in revenue generation and new business development who can work with a small team of dedicated professionals. ABOUT THE ETHICAL PROPERTY FOUNDATION The Ethical Property Foundation ( EPF ) is unique: the UK s only dedicated property advice charity for the voluntary sector. (Registered Charity number in England & Wales) Incorporated in 2003, we have supported thousands of voluntary organisations to manage their premises successfully whether rented or owned. Since 2015, we have been the lead referral partner to the Charity Commission for land & property advice and preferred supplier to the Lloyds Bank Foundation . Our mission is to equip voluntary organisations with the knowledge and confidence to make the most of the property they occupy and manage, for the benefit of their services and beneficiaries, without crises or compliance failures. We are a small, dynamic, and enterprising not-for-profit. Our services comprise free, independent property guidance and support; affordable consultancy; plus online property education. Our combined expertise and unique perspective mean we are much in demand from policymakers, and sector thought leaders. Funding comes from philanthropic donations, grants, corporate partnerships and earned income from affordable consultancy. In 2023, we launched the voluntary sector s first interactive online Weston Property Manual for which we were finalists in two major voluntary sector awards. In 2024 we celebrated the 21st Anniversary of our incorporation. We employ four part-time employees: the CEO, Head of Property Services, Operations Manager, and Administrator - 2.45FTE, supported by a further nine self-employed Associates and Volunteers of whom eight are chartered surveyors. In addition, we run an expert Register of fifteen property professionals, primarily commercial property solicitors, who provide advice on a pro-bono and discounted fee basis. JOB DESCRIPTION The Head of Property Advisory is the lead member of the Property Advice Team comprising Associate Property Advisors. The team is supported by The Foundation s Register of Property Professionals. The Property Advice Team provides advice, consultancy and educational services. This service is delivered by providing on-line information, free helpdesk guidance, training events and consultancy projects to assist organisations in making informed property decisions. The Head of Property Services will have the following key areas of activity and responsibility: 1. Developing the Affordable Consultancy The Head of Property Services leads on all aspects of building our affordable consultancy and delivers sales income in line with agreed targets. This will include: Identifying potential clients and proactively seeking opportunities to bid for work. Responding to enquiries from potential clients, conducting initial meetings to ascertain support required and putting together carefully priced proposals tailored to client needs. Developing and maintaining relationships with key partners, including Lloyds Bank Foundation. Tracking of enquiries and work in progress with support from the Operations Manager; ensuring accurate records are maintained and providing information and reports to the CEO and Trustees for invoicing and fundraising purposes. Developing new products for the charity sector, making the EPF relevant and providing new and growing income streams. Ensuring EPF communication channels appropriately promote our services. 2. Management of Property Advice Team The Head of Property Services directly line-manages the Associates in delivery of the Affordable Consultancy: Developing and maintaining appropriate processes and templates for development and delivery of work. Disseminating as necessary and ensuring processes followed by team members. Oversight of all support, advice and training provided by the team to ensure consistent high levels of content quality and customer care are maintained. Oversight of the free Property Advice Service, co-ordinating with the Property Advisors running the service and responding to enquires who may require affordable consultancy services. Ensuring consultancy projects are allocated to team members with appropriate knowledge, experiences and availability. Developing excellent working relationships with members of our Register of Property Professionals to introduce charities for effective support. Delivering excellent customer care by coordinating the Foundation s support to charities until their project is resolved. Supporting the team to ensure property materials for training and online guidance are accurate and appropriate. 3. Additional duties may include: Representing the Foundation and presenting at external events. Working proactively to ensure that the Property Advice Team remains up to date with property and charity sector knowledge. Develop a broad knowledge of complementary organisations and services that can provide support to enquirers to the Property Advice Service, or opportunities for partnership working or collaboration with the Foundation. The Foundation requires all employees to work with due regard for the Foundation s ethos and policies including health and safety, equality and the environment. All our team must have DBS clearance.

Job Title: Senior Nuclear Engineering Manager - Submarines Location: Barrow-in-Furness - Onsite Salary: Competitive (Commensurate with skills and experience) + Excellent Package What you'll be doing: Lead , manage , co-ordinate and supervise the complex delivery of the programme for Test & Commissioning within the specified section Perform appropriate planning, management and review activities to ensure products are integrated, safe, fully compliant, tested and commissioning withing agreed requirements for cost, quality, time and schedule Ensure all commissioning activities are undertaken with the Operational Framework and that compliance with all Test & Commissioning policies is maintained Membership to the Reactor Test Group (Authorisation Group) and associated document preparation review and evaluation Have the ability to act as Nuclear Authorisation & Test Evaluation Committee Chairman when required ensuring adherence to process and regulatory requirements Ensure each team member is assessed, developed & skilled to maximise their personal contribution and to meet the requirements of the contracts, schedules and specifications Ensure capabilities and skills development, performance optimisation and maximisation and efficient use of Test & Commissioning resources Review the processes and procedures within the span of control to reduce waste, improve efficiency and establish a dynamic/flexible best in class capability Your skills and experiences: Be capable of holding Duly Authorised Persons appointment for nuclear hold-points Demonstrable experience in Nuclear/Reactor Systems and/or Propulsion Systems Testing & Commissioning (on submarines preferrable) The ability to control , monitor and manage the Commissioning Team to meet the boat test & commissioning plan to the agreed deliverables Experienced people manager with an ability to give clear direction Experience managing delivery to plan and schedule (Similar Environment) Strong understanding of Nuclear Site Authorisation/Conditions And/or COMAH Excellent communicator with the ability to explain complex and diverse engineering process and procedures effectively Ability to communicate and influence at all levels across the business The ability to understand context and implications of technical issues across a number of engineering and/or Commissioning disciplines Typically an Incorporated Engineer working towards Chartership and a member of the relevant institute ILM Level 2/3 or CMI Level 3/5 MBA/MSc/Degree in Engineering discipline or equivalent experience Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear (Reactor) Commissioning team: As the Nuclear Reactor Commissioning Manager , you will oversee all aspects of the complex outgoings currently underway within the Test and Commissioning team. Responsible for individual boat contracts, You will be Interfacing with both internal and external stakeholders, this role will require an experienced leader with excellent interpersonal skills . We offer a tailored relocation support across all Submarine roles, subject to meeting eligibility criteria. There is also a company car available with this position (Subject To Grade Criteria) Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st December 25 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

2nd Line Support Analyst Farnborough 30,000 - 36,000 + 25 Days Holiday + Bank Holidays + Enhanced Pension + Training + Progression Excellent opportunity for an experienced 2nd Line Support Analyst with strong networking skills to join an industry leading business offering brilliant development, the chance to own complex technical investigations, and an environment that encourages continual improvement. This company are a national provider of advanced wireless connectivity and IoT solutions, supporting thousands of sites each year. Due to growth across their Technical Operations function they are looking to bring in an experienced 2nd Liner who can hit the ground running. In this role you will act as the senior escalation point for complex technical issues, carrying out detailed investigation and working with vendors and 3rd parties where required. You will proactively look for solutions, seek information independently, and help upskill 1st Line colleagues through guidance and knowledge sharing. You will be office based at their Farnborough headquarters. The ideal candidate will be an experienced 2nd Line Support Analyst, confident working within a networking focused environment, and able to work autonomously when required. You will be comfortable taking initiative, engaging with others, and improving the overall capability of the support function. This is a fantastic opportunity to join a forward thinking organisation offering excellent training, personal development, and the chance to make a meaningful contribution to a growing technical team. The Role: Act as the escalation point for complex technical incidents, with a strong focus on network troubleshooting Proactively investigate issues, seek information, and drive incidents through to resolution Upskill 1st Line Analysts through guidance, mentoring and knowledge sharing Support user account requests, change management processes and occasional on site activities The Person: Proven experience in 2nd Line Support within a networking or NOC environment Confident troubleshooting across connectivity, networks and user support Proactive approach with the ability to work autonomously and engage with others to find solutions Any cellular networking experience or vendor certifications are advantageous Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click Apply Now or contact Tommy Williams at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.

Job Title: Senior Nuclear Engineering Manager - Submarines Location: Barrow-in-Furness - Onsite Salary: Competitive (Commensurate with skills and experience) + Excellent Package What you'll be doing: Lead , manage , co-ordinate and supervise the complex delivery of the programme for Test & Commissioning within the specified section Perform appropriate planning, management and review activities to ensure products are integrated, safe, fully compliant, tested and commissioning withing agreed requirements for cost, quality, time and schedule Ensure all commissioning activities are undertaken with the Operational Framework and that compliance with all Test & Commissioning policies is maintained Membership to the Reactor Test Group (Authorisation Group) and associated document preparation review and evaluation Have the ability to act as Nuclear Authorisation & Test Evaluation Committee Chairman when required ensuring adherence to process and regulatory requirements Ensure each team member is assessed, developed & skilled to maximise their personal contribution and to meet the requirements of the contracts, schedules and specifications Ensure capabilities and skills development, performance optimisation and maximisation and efficient use of Test & Commissioning resources Review the processes and procedures within the span of control to reduce waste, improve efficiency and establish a dynamic/flexible best in class capability Your skills and experiences: Be capable of holding Duly Authorised Persons appointment for nuclear hold-points Demonstrable experience in Nuclear/Reactor Systems and/or Propulsion Systems Testing & Commissioning (on submarines preferrable) The ability to control , monitor and manage the Commissioning Team to meet the boat test & commissioning plan to the agreed deliverables Experienced people manager with an ability to give clear direction Experience managing delivery to plan and schedule (Similar Environment) Strong understanding of Nuclear Site Authorisation/Conditions And/or COMAH Excellent communicator with the ability to explain complex and diverse engineering process and procedures effectively Ability to communicate and influence at all levels across the business The ability to understand context and implications of technical issues across a number of engineering and/or Commissioning disciplines Typically an Incorporated Engineer working towards Chartership and a member of the relevant institute ILM Level 2/3 or CMI Level 3/5 MBA/MSc/Degree in Engineering discipline or equivalent experience Benefits As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. The Nuclear (Reactor) Commissioning team: As the Nuclear Reactor Commissioning Manager , you will oversee all aspects of the complex outgoings currently underway within the Test and Commissioning team. Responsible for individual boat contracts, You will be Interfacing with both internal and external stakeholders, this role will require an experienced leader with excellent interpersonal skills . We offer a tailored relocation support across all Submarine roles, subject to meeting eligibility criteria. There is also a company car available with this position (Subject To Grade Criteria) Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 21st December 25 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.

Position: Senior ICT Consultant Location: High Wycombe Salary: 30,000 - 35,000 Benefits: Pension Scheme Car scheme Cycle scheme Eye care scheme Mental health first aid Employee assistance programme Employee recognition scheme This role will involve supporting a Trust of primary schools where you will be the liaison between your school, ensuring that they are kept informed about the products and services and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver effective teaching and learning through ICT solutions. Responsibilities include: Ability to handle 2nd/3rd line issues, respond to ICT emergencies & school complaints. Resolve and manage any technical issues that impact the running of the school's function by providing robust technical solutions. Provide internal network support. Help with the support/mentoring of the 1st/2nd support roles. Enforcing and monitoring in line with School policies Internal staff training Lead on the installation or repair of computers with standardised applications and networking software, diagnosing and solving problems that develop in their operations. Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

IT Helpdesk Support Technician Swindon, Wiltshire 35,000 per annum + benefits Permanent A leading UK organisation is seeking an IT Helpdesk Support Technician to provide high-quality 1st and 2nd line support across its IT systems and users. This is an excellent opportunity for someone who enjoys hands-on technical work in a busy, customer-focused environment. You will support and maintain hardware, software, mobile devices, and networks, acting as the first point of contact for IT queries. The role also includes user account administration, supporting internal business systems, assisting with onboarding/offboarding, and helping maintain accurate asset records. Key Responsibilities: Deliver 1st/2nd line support for helpdesk incidents and requests Install, troubleshoot, and maintain IT hardware, software, and peripherals Support internal business systems and user administration Assist with onboarding/offboarding Maintain and document assets Liaise with internal teams and third-party suppliers Contribute to projects and process improvements Follow procedures and information security standards About You: Experience in a 1st/2nd line support role Strong troubleshooting and customer service skills Good understanding of hardware, software, and networking Clear communicator with a proactive, solution-focused mindset What's on Offer: 35,000 per annum 25 days holidays plus bank holidays Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

Senior Clerk Hours: Monday to Friday, 8:30am 5:30pm (1-hour unpaid lunch break) Holidays: 32 per year plus Bank Holidays Benefits: contributory pension scheme, private healthcare and cash plan, group life policy, enhanced maternity pay. Location: Sheffield City Centre, with travel to other sites in the North and to clients. One of the largest barristers chambers in the country with sites across the North of England and over 240 barristers practising across multiple disciplines. We pride ourselves on excellent service and management and hold ISO9001 and ISO27001 accreditations as well as adhering to the regulatory requirements of the Bar Standards Board and Bar Council. Our Sheffield site is host to 50 barristers servicing clients across the country, but primarily in Yorkshire and the surrounding areas. In this vital role you will: Report directly to the Chief Executive; Be an active member of Chambers Senior Management Team, contributing to the strategic vision and operational plans of chambers; Lead and manage a staff team of 10 (with some matrix management from others); Have management responsibility for running the Sheffield site, ensuring facilities are maintained and appropriate conference facilities provided to members and clients; Drive business development activity for the Sheffield site, building and sustaining a network of clients; Ensure the delivery of excellent clerking services and facilities from our Sheffield site, working in synergy with colleagues and barristers across all sites; Assist in the recruitment and development of new pupils and barristers guiding and supporting practice development and sustainable careers The successful candidate will: Be a highly experienced and effective barristers clerk either working as a Senior Clerk already or ready for the step into a Senior Clerk role; Be an excellent diary manager, ideally with experience clerking Family, Crime and Civil law, although expertise in one field will be sufficient to be considered for the role; Have a positive record of business development, both in maintaining existing relationships through strong networking and interpersonal skills and the delivery of excellent service and in bringing in new clients and cases; Have experience of training, supervising and ideally line managing others; Have a robust knowledge of the legal market and the regulatory environment in which we operate; Have an established network of contacts in the legal marketplace (ideally in the same region) and the skills and drive to build that further to the benefit of Chambers and its members; Have a personality and approach that builds credibility and rapport with all stakeholders; Be ready to work as part of a wider management team and unified multi-site chambers; Have strong working knowledge of diary management software, e.g. MLC, Lex. Have strong general computer literacy. To apply for this role, please click on the apply link, complete the application form and upload your CV. Please submit applications by 24th December 2025. We are aiming for a start date of 1st April 2026. We positively encourage applications from all sections of the community and operate an equal opportunities approach.

Resources Co-ordinator Location : Hybrid United Kingdom (multiple locations) Edinburgh - Salford - Cardiff Belfast - London Employment Type : Full time. Fixed Term Contract until 31st January 2027 Salary : £28,000 - £35,500 Team : Activation Team Seniority : Mid-level About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The Resources Coordinator role sits within the learning content creation team, which is responsible for the devising, commissioning and delivering of high quality, film-focused learning opportunities. These include the production of resources and online courses for teachers and their learners which are made available on the charity's website and on their learning platform. Main Responsibilities: Produce high quality, exciting and engaging resources for educators and young people, including commercial resources for film industry clients. Contribute to the planning and evaluation of resources within three key areas of work: Teaching with Film, Careers and Progression, and Filmmaking. Project manage the resource process Assist the corporate partnerships team by contributing to pitches for educational resources with partners to support new film releases. Contribute to the development of courses aimed at educators via an online learning platform. Evaluate resources, training, online materials and related areas of organisational interest through surveys, focus groups and other methods, to identify and implement changes and programme developments. Develop quality assurance processes and documentation for resources, training and online programmes. Carry out external and internal training to a range of staff and stakeholders Assist the resources and training leads in collaborating with external organisations and individuals to create resources and training materials. Develop and maintain good working relationships and provide training, educational insight and administrative support. Attend meetings across the organisation and with external partners to provide resource and training guidance covering all areas of work. Complete administrative tasks including supporting educators, uploading resources to the charity website and assisting with reporting on resources to stakeholders. Copywriting, consultancy and research for News and Views and other marketing content. Develop and contribute to the planning and filming of video content for resources or courses. Support staff with resource production. General Responsibilities: Commitment to quality internally and in all dealings with the public, members, teachers, children and young people, partners, funders, supporters etc. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the charity's work. Commitment to equality of opportunity in line with the organisation's Equal Opportunities Policy. Person Specification: Minimum Requirements: A minimum of two years' experience of teaching in the UK. Experience of creating resources which include moving image/film. Knowledge of the educational landscape across all four UK nations. Demonstrable creativity and commitment to making resources and training interesting and exciting for teachers/educators and students/young people. Excellent communication skills and attention to detail, with the ability to write accurately and correctly, and the ability to persuade and influence others and feedback ideas in a professional manner. Experience of chairing and guiding meetings. Experience of managing a range of projects, from initiation to completion, working with a range of stakeholders. Demonstrable understanding of monitoring and evaluation. Commitment to film as a powerful tool for education, both as a cultural art form and to engage young people and raise attainment. Current knowledge of the Microsoft Office suite Desirable: Experience in creating resources or opportunities which support young people's careers education. Experience of filmmaking with young people. Experience of training teachers or other professionals. A love and knowledge of film. All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave Pension Flexible working Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme Wisdom health insurance cover BenefitHub portal Closing: 8:00am, 5th Jan 2026 Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form. There you can find out more information and complete your application by following the instructions . All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check. No agencies please.

Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Locum Consultant in Adult Psychiatry - UK-Wide Opportunities Medacs Healthcare Job Title: Locum Consultant Psychiatrist - Adult Mental Health Location: London Rate: 90 - 110 per hour Contract Type: Locum (long-term) Start Date & End Date: 2nd January - 1st April Make a Real Difference in Mental Health - On Your Terms Are you a dedicated Consultant in Adult Psychiatry looking for the flexibility and variety that locum work offers? At Medacs Healthcare , we're proud to support the NHS with expert mental health professionals across the UK. We're currently recruiting for locum Consultant Psychiatrists in Adult Mental Health with UK-wide opportunities tailored to your availability and preferences. Whether you're seeking a short-term placement or a longer-term assignment, we'll help you find the right fit. Why Work Locum with Medacs Healthcare? With over 30 years of experience in healthcare staffing, we offer: Priority Access to Locum Shifts - Get exclusive early access to psychiatry locum roles across the UK. Shifts That Works for You - Flexible long-term or short-term assignments to match your lifestyle and career goals NHS-Approved Framework Agency - As a trusted Tier 1 supplier to over 150 NHS Trusts, we offer consistent, high-quality opportunities. Dedicated Recruitment Consultant - Receive one-to-one support from a specialist who understands your clinical area and career goals. Streamlined Registration & Fast Onboarding - Our expert compliance team helps you get fully registered and ready to work quick and efficiently. Free Wellbeing Support - Benefit from free mental health and wellbeing support, including webinars by The Joyful Doctor (with CPD points) GMC Revalidation & Appraisal Support - We're a Designated Body and provide full support with your annual appraisals. Lucrative Referral Scheme - Earn generous bonuses for every successful referral you make. 24/7/365 Support - Our team is available around the clock - whenever you need us. About the Role As a locum Consultant Psychiatrist, you'll work within multidisciplinary teams to provide high-quality psychiatric care to adults with complex mental health needs. Your responsibilities may include: Conducting psychiatric assessments and reviews Leading treatment planning and clinical decision-making Supporting junior medical staff and MDTs Liaising with community services and external partners What We're Looking For Essential: MBBS or equivalent medical degree Full GMC registration with a licence to practise Section 12/Section 22 and Approved/Responsible Clinician status (or eligibility) A current Disclosure and Barring Service (DBS) check or PVG check - or a willingness to undergo one as part of the registration process Experience in adult mental health settings UK Right to Work A flexible, collaborative, and patient-focused approach Desirable: CCT in General Adult Psychiatry (or within 6 months of achieving it) Locations Available We're recruiting for locum roles across the UK, including: Greater London Midlands North West & North East England South East & South West England Scotland Wales Let us know your preferred region and availability, and we'll match you with the right opportunity. Apply Today Take control of your psychiatry career with flexible locum opportunities through a trusted partner in healthcare staffing. Submit your CV below.

Team: Community Fundraising Location : Kent & Sussex (successful candidate must be based within the region as this is a hybrid role working both from home and within the region ) Work pattern: 35 hours per week, Monday to Friday Salary: Up to £30,809.93 per annum Contract: Fixed term until 31st July 2026 We are the UK s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Community Fundraising Volunteer Team Leader: To recruit, develop, retain and support a diverse team of volunteers to enhance community fundraising activities and income generating opportunities. To lead on the promotion and coordination of volunteer activities within a community fundraising hub working collaboratively with the Community Fundraising Officers to drive income generation within the local vicinity. To provide practical, role specific and pastoral support for community fundraising volunteers adopting an exemplary approach to volunteer management and volunteer engagement. To ensure our dedicated volunteers have excellent experiences and have the skill, resources and motivation to maximize income generating opportunities . About the Community Fundraising team: We sit within the Community Events team Our team is responsible for leading and supporting community activities to drive and grow our community fundraised income. We currently have a team of over 30 What we re looking for in our Community Fundraising Volunteer Team Leader: Evidence of raising funds in a community fundraising environment Good experience in volunteer management/ supervision Experience as a team leader or supervisor Direct experience of working with volunteers Experience in Community Fundraising Full UK driving licence and access to a car What we can offer you: range of health benefits 26 days annual leave plus bank holidays, increasing with length of service Salary Finance, which empowers you to take control of your financial wellbeing and much more, which you can learn about Interested? Here s how to apply: Application closing date: 4th January 2026 Virtual interview date: Week commencing 12th January 2026 Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If you re enthusiastic about this opportunity but your experience doesn t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. If successful, your recruitment journey will include: 1.Anonymised application form 2.Virtual interview via Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Compliance Officer Join a Team That s Redefining Safer Recruitment in education! Location: Westfield House, Sheffield Hours: Full Time Mon-Fri 8.30am-5pm Work from home Thursday s Enjoy reduced hours (9am 4pm) during school holidays About Us The Edwin Group , a Sunday Times Best Places to Work 2025, for the third consecutive year. Rated Excellent by our people across the board, we re known for our world-class employee engagement, ethical leadership, and purpose-driven culture. As a carbon-neutral, ESG-certified organisation, we re not just leading the education sector-we re creating positive change for schools, communities, and the planet. Our work supports the UN Sustainable Development Goals, and we walk the talk on wellbeing, inclusivity, and climate action. Summary: Reporting to the Compliance Manager, the Compliance Officer will provide a diligent, independent vetting service of candidates to our wider branch network. Working in a central compliance team you will be responsible for ensuring that candidate applications are compliant with government statutory guidance and our own company policies. Responsibilities: Receive and process candidate applications including undertaking further investigation where required to assess suitability for work with children or vulnerable adults Review candidate employment references in line with requirements and ensure there are no safeguarding concerns Make decisions on complex candidate applications and ensure that appropriate and necessary procedures are followed e.g. complete relevant risk assessments Identify errors and seek corrections to applications Manage existing compliance pending candidates through the transition of IT systems Communicate effectively with colleagues and candidates regarding applications Chase references and other outstanding information from candidates and referees where required Inform candidates of unsuccessful application if they have not met vetting requirements. Understand policies and procedures, relevant legislation and statutory guidance and ensure that these are applied Perform TRA and Update Service checks Review and implement any clearance restrictions on candidate applications Provide prompt responses to departmental queries received in the Safeguarding inboxes Advise and train the business on best compliance practices Skills and requirements: Have a strong eye for detail and be able to work accurately and quickly Have a keen grasp of understanding policy, legislation and guidance and able to apply these effectively Be self-motivated and able to prioritise and organise own workload Have excellent time management skills Be able to work to strict deadlines Use initiative to solve problems Be a confident decision maker Be computer literate and have good communication skills Have an excellent phone manner and enjoy phone work Able to build appropriate rapport with colleagues, candidates, and third parties e.g. schools, LADO, social services Able to handle and act appropriately with confidential or sensitive data Be able to work as part of a team Why join The Edwin Group? A Sunday Times Top 100 Employer (for the third consecutive year) 25 days holiday plus bank holidays, increasing with length of service Company laptop Pension scheme One work from home day per week Commission incentives throughout the year A portfolio of mission-driven businesses making a real impact in education Real progression routes as we continue to expand nationally The education sector is evolving and we re here to support that change. This is your chance to be part of something purposeful, ambitious and rewarding. Process: Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion. Phone Call with the Talent Team - You will share a call with our Talent Acquisition team who will answer any questions you have about the role, our business and any next steps. 1st Interview - This first stage will involve meeting your potential manager and team members. Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business. The Edwin Group do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world s most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will support customers as their first point of contact, providing guidance on using the MSite system and offering first-line assistance with any issues or faults, including managing tickets requiring escalation through to technical teams. You will be responsible for collaborating closely with our customers to coordinate and oversee the provision of technical assistance, incident resolution, and problem-solving. Your expertise in managing cases within their service level agreements (SLAs), monitoring customer performance, and optimising service desk operations between different tiers of support will be crucial in maintaining high levels of client satisfaction. What you will do as our Customer Service Representative: Providing telephone and ticketing 1st level customer support and triage of support tickets to the relevant support teams/functions across our business. Assess the impact and urgency of tickets and gather the appropriate information for the type of Incident / Request. Responsible for the resolution of customer issues where possible, ensuring that customers are updated within agreed SLA s and that issues are resolved quickly and efficiently. Support the Team Manager towards continued improvement of team process and customer experience. Escalate incidents/requests that cannot be resolved within agreed timescales, whilst maintaining responsibility for ticket management and customer communication throughout. Proactive and accurate communication to customers on incident and request ticket progress. Act as a central point of contact between the customer and MSite, providing an interface for other functions such as Change Management and Incident Management. Maintain clear and open communication channels with customers and internal teams providing regular updates on service desk performance and any pertinent changes. Our ideal Customer Service Representative will have: A passion for delivering exceptional customer service Excellent communication skills (written and verbal) A positive growth mindset Highly motivated and energetic team player Understanding of IT Service Management methodology Ability to work in a highly pressurised environment Experience Previous experience in a customer service role and customer service tools. Previous experience of supporting IT / software systems Working knowledge of Microsoft Office suite, Excel and Outlook in particular MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Customer Service Representative ? role, click apply today. We d love to hear from you!