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2nd line it support engineer
Get Staffed Online Recruitment Limited
IT Support Engineer
Get Staffed Online Recruitment Limited
IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.
Mar 21, 2026
Full time
IT Support Engineer Location: Lowton (Customer Site) 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5 hours per week Overview of the Role Due to continued growth, our client is looking for an IT Support Engineer to work from one of their client s sites in Lowton. This role involves providing an excellent first response to one of their dedicated customers IT queries, ensuring high levels of customer satisfaction and resolution rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with Service Level Agreements (SLAs). Strong communication skills are essential, as you will liaise with customers and third parties via phone and email. They offer a progressive working environment with exposure to new technologies, an internal mentoring system, and genuine opportunities for career progression. At our client, you are not just a number, you are an integral part of their team culture, supported by an active Social Committee that organises events, competitions, and charity initiatives. About Our Client Our client is a leading Managed Service Provider specialising in IT, cyber security, and communications solutions for SMEs. They take a partnership-focused approach, aligning their services with their clients strategic goals to drive business growth. Through comprehensive offerings, technical expertise, and exceptional customer service, they ensure business-critical IT and communications systems operate seamlessly, enabling their clients to achieve their objectives. Benefits: Structured training and development, including internal mentoring. Progressive working environment with a voice in decision-making. 25 days annual leave plus bank holidays. Birthday leave. Flexi Health plan cover. IT purchasing scheme. Cycle-to-work scheme and gym discounts. Company pension. Mental Health First Aider in the business. Active Social Committee organising events and activities. Key Responsibilities: Deliver excellent customer care and support through efficient ticket management. Provide 1st and 2nd line fixes via phone and email. Resolve incidents and requests, escalating where appropriate. Perform ticket triage, prioritising and escalating as required. Liaise with third parties and customers regarding incident resolution and requests. Manage work queues and prioritise tasks to meet SLAs. Assist the Service Desk Supervisor in maintaining high service standards. Work productively to achieve and exceed SLAs, KPIs, and profitability targets. Essential Experience and Knowledge: Previous experience working on an ITIL-based service desk. Basic knowledge of Active Directory configuration and administration. Understanding of DNS. Basic router configuration and support experience (ideally Cisco, Draytek). Experience with Windows OS and Windows Server OS. Familiarity with Office 365, Microsoft Azure, and Microsoft Intune. Experience in schooling or education environments is beneficial. Essential Skills and Attributes: Excellent communication and organisational skills. Results-driven with a proven track record of achievement. Self-motivated, proactive, and resilient under pressure. Strong team player. Apply now with an up-to-date CV.
Access Computer Consulting Plc
Infrastructure Engineer
Access Computer Consulting Plc Stevenage, Hertfordshire
I am recruiting for an Infrastructure Engineer to be based on site in Stevenage. The role falls inside IR35 so you will be required to work through an umbrella company. You will have experience of both 2nd and 3rd Line Support. You will ensure that the IT systems provide a continuous service to all departments and associated stakeholder business. You must be able to support in closing tickets that are logged via the Service Desk. SCCM and packaging experience is required. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualisation technologies such as VMware or Hyper-V. Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualisation platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. You will also be required to participate in the 24/7 IT on-call scheme in support of critical IT Services. Please apply ASAP to find out more.
Mar 21, 2026
Contractor
I am recruiting for an Infrastructure Engineer to be based on site in Stevenage. The role falls inside IR35 so you will be required to work through an umbrella company. You will have experience of both 2nd and 3rd Line Support. You will ensure that the IT systems provide a continuous service to all departments and associated stakeholder business. You must be able to support in closing tickets that are logged via the Service Desk. SCCM and packaging experience is required. Extensive experience managing server infrastructure in a complex, high-availability environment. Experience working with virtualisation technologies such as VMware or Hyper-V. Excellent technical knowledge of server operating systems (Windows Server, Linux) and virtualisation platforms. Strong understanding of networking principles, including TCP/IP, DNS, and DHCP, as they relate to server management. You will also be required to participate in the 24/7 IT on-call scheme in support of critical IT Services. Please apply ASAP to find out more.
Salt
NHS Band 5 Server and Storage Administrator
Salt
NHS | Infrastructure, Servers & Virtualisation Want to run critical infrastructure that directly impacts patient care? This is a hands-on engineering role where your technical decisions matter. We're looking for a sharp, proactive Server & Storage Engineer to own and optimise a complex, high-availability environment. What You'll Be Doing Own server infrastructure (Windows/Linux) across a multi-site environment Deliver 2nd/3rd line support for complex incidents and escalation Manage virtualisation platforms (VMware/Hyper-V) Maintain backup, disaster recovery & business continuity strategies Ensure system security, patching & compliance across all Servers Build and optimise file, print & storage services Support project rollouts, migrations & infrastructure upgrades Troubleshoot deeply - from OS to hardware to network layers Deep understanding of: Strong server engineering experience (Windows Server + Linux) Solid virtualisation expertise (VMware/Hyper-V) Storage, backup & restore processes Patch management & system security Networking fundamentals (TCP/IP, DNS, DHCP) Proven ability to debug complex infrastructure issues end-to-end Experience working in high-availability/mission-critical environments Confident delivering 3rd line support and owning incidents Experience with enterprise server hardware (maintenance, upgrades, replacements) Familiarity with Azure/Microsoft ecosystem Working knowledge of ITIL practices and service management Experience in regulated environments (eg healthcare or similar) Relevant certifications (Microsoft, VMware, CompTIA or equivalent experience) What Makes This Role Different You'll be a key technical authority, not just a ticket resolver Exposure to enterprise-scale infrastructure across multiple sites Real impact: your work supports critical services Involvement in disaster recovery, security, and infrastructure strategy Opportunity to shape and improve systems, not just maintain them *Rates depend on experience and client requirements
Mar 21, 2026
Contractor
NHS | Infrastructure, Servers & Virtualisation Want to run critical infrastructure that directly impacts patient care? This is a hands-on engineering role where your technical decisions matter. We're looking for a sharp, proactive Server & Storage Engineer to own and optimise a complex, high-availability environment. What You'll Be Doing Own server infrastructure (Windows/Linux) across a multi-site environment Deliver 2nd/3rd line support for complex incidents and escalation Manage virtualisation platforms (VMware/Hyper-V) Maintain backup, disaster recovery & business continuity strategies Ensure system security, patching & compliance across all Servers Build and optimise file, print & storage services Support project rollouts, migrations & infrastructure upgrades Troubleshoot deeply - from OS to hardware to network layers Deep understanding of: Strong server engineering experience (Windows Server + Linux) Solid virtualisation expertise (VMware/Hyper-V) Storage, backup & restore processes Patch management & system security Networking fundamentals (TCP/IP, DNS, DHCP) Proven ability to debug complex infrastructure issues end-to-end Experience working in high-availability/mission-critical environments Confident delivering 3rd line support and owning incidents Experience with enterprise server hardware (maintenance, upgrades, replacements) Familiarity with Azure/Microsoft ecosystem Working knowledge of ITIL practices and service management Experience in regulated environments (eg healthcare or similar) Relevant certifications (Microsoft, VMware, CompTIA or equivalent experience) What Makes This Role Different You'll be a key technical authority, not just a ticket resolver Exposure to enterprise-scale infrastructure across multiple sites Real impact: your work supports critical services Involvement in disaster recovery, security, and infrastructure strategy Opportunity to shape and improve systems, not just maintain them *Rates depend on experience and client requirements
CBS butler
2nd Line Wintel Engineer
CBS butler Stevenage, Hertfordshire
2nd Line Wintel Engineer Onsite in Stevenage £40,000 - 44,000 per annum + benefits package High level security clearance As a 2nd Line WINTEL Engineer, you will support and maintain Windows infrastructure in a secure environment, handling customer requests, building and deploying Servers (mainly on VMware), and maintaining documentation, automation, and gold images. You'll carry out patching, upgrades, and system maintenance, resolve incidents within SLA targets, and support data centre activities including physical server builds. The role also involves monitoring capacity, contributing to engineering meetings, ensuring compliance with standards, assisting with testing and projects, and proactively identifying and escalating risks or issues. We're looking for someone with strong technical knowledge and a proactive mindset. Ideal candidates will have experience with: Windows Server 2016, 2019, and 2022 Active Directory, DNS, and WSUS VMware virtualisation Backup technologies (NetApp SAN and Cohesity) Microsoft System Center Operations Scripting and automation Previous experience in a similar 2nd line or infrastructure support role is highly desirable. If you are interested in hearing more about this role, apply now!
Mar 21, 2026
Full time
2nd Line Wintel Engineer Onsite in Stevenage £40,000 - 44,000 per annum + benefits package High level security clearance As a 2nd Line WINTEL Engineer, you will support and maintain Windows infrastructure in a secure environment, handling customer requests, building and deploying Servers (mainly on VMware), and maintaining documentation, automation, and gold images. You'll carry out patching, upgrades, and system maintenance, resolve incidents within SLA targets, and support data centre activities including physical server builds. The role also involves monitoring capacity, contributing to engineering meetings, ensuring compliance with standards, assisting with testing and projects, and proactively identifying and escalating risks or issues. We're looking for someone with strong technical knowledge and a proactive mindset. Ideal candidates will have experience with: Windows Server 2016, 2019, and 2022 Active Directory, DNS, and WSUS VMware virtualisation Backup technologies (NetApp SAN and Cohesity) Microsoft System Center Operations Scripting and automation Previous experience in a similar 2nd line or infrastructure support role is highly desirable. If you are interested in hearing more about this role, apply now!
Mortgage Advice Bureau (MAB)
Lead Software Developer (Squad Lead)
Mortgage Advice Bureau (MAB) Derby, Derbyshire
Lead Software Developer / Squad Lead Permanent, Full-time Hybrid - 2 days at our Derby office, 3 days working from home Salary up to £80,000 depending on experience plus benefits About the role As a Squad Lead, you'll sit at the centre of delivery driving technical quality, supporting the squad, and championing effective Agile practices. This hybrid role blends team leadership, coaching, and hands on engineering across our C#, .NET Core, Angular, PostgreSQL, and Docker based solutions. You'll empower the squad to perform at their best, remove obstacles to progress, and contribute directly to building reliable, scalable software. If you enjoy combining technical contribution with developing high performing teams, this role offers the opportunity to make a real impact. What you'll be doing Your key responsibilities: Provide technical leadership and architectural direction, overseeing design, development, and the management of technical debt. Line manage developers, running 1:1s, performance reviews, onboarding, mentoring, and capability development while fostering a positive engineering culture. Maintain high standards for code quality, scalability, security, and long-term system health, including review and approval of complex technical changes. Lead Agile ceremonies, ensure stories meet the Definition of Ready/Done, remove blockers, and use delivery metrics to improve team workflow. Partner with the Product Owner on prioritisation, effective backlog management, and continuous improvement across the squad. About You You're an experienced people leader who thrives on developing others, confident in line management, running effective 1:1s and performance reviews, mentoring, and creating a positive, collaborative engineering culture. You excel at guiding teams through Agile delivery, facilitating ceremonies, removing blockers, improving workflow, and ensuring work meets high standards of readiness and completion. You work seamlessly with Product Owners, offering clear coaching on prioritisation and backlog management to help the squad deliver meaningful value. You bring solid technical credibility, enabling you to provide direction and support as the team builds scalable, secure, and maintainable solutions. Recruitment Process Call with a member of our TA Team 1st stage: MS Teams interview 2nd stage: In person interview at MAB HQ in Derby What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place. The Company Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.
Mar 20, 2026
Full time
Lead Software Developer / Squad Lead Permanent, Full-time Hybrid - 2 days at our Derby office, 3 days working from home Salary up to £80,000 depending on experience plus benefits About the role As a Squad Lead, you'll sit at the centre of delivery driving technical quality, supporting the squad, and championing effective Agile practices. This hybrid role blends team leadership, coaching, and hands on engineering across our C#, .NET Core, Angular, PostgreSQL, and Docker based solutions. You'll empower the squad to perform at their best, remove obstacles to progress, and contribute directly to building reliable, scalable software. If you enjoy combining technical contribution with developing high performing teams, this role offers the opportunity to make a real impact. What you'll be doing Your key responsibilities: Provide technical leadership and architectural direction, overseeing design, development, and the management of technical debt. Line manage developers, running 1:1s, performance reviews, onboarding, mentoring, and capability development while fostering a positive engineering culture. Maintain high standards for code quality, scalability, security, and long-term system health, including review and approval of complex technical changes. Lead Agile ceremonies, ensure stories meet the Definition of Ready/Done, remove blockers, and use delivery metrics to improve team workflow. Partner with the Product Owner on prioritisation, effective backlog management, and continuous improvement across the squad. About You You're an experienced people leader who thrives on developing others, confident in line management, running effective 1:1s and performance reviews, mentoring, and creating a positive, collaborative engineering culture. You excel at guiding teams through Agile delivery, facilitating ceremonies, removing blockers, improving workflow, and ensuring work meets high standards of readiness and completion. You work seamlessly with Product Owners, offering clear coaching on prioritisation and backlog management to help the squad deliver meaningful value. You bring solid technical credibility, enabling you to provide direction and support as the team builds scalable, secure, and maintainable solutions. Recruitment Process Call with a member of our TA Team 1st stage: MS Teams interview 2nd stage: In person interview at MAB HQ in Derby What's In It For You? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more! Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager) A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work Everyone is Welcome At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us. We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. Use of AI We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It's important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self. Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place. The Company Mortgage Advice Bureau (MAB) PLC is the UK's leading mortgage network. We're experts in Mortgage and Protection advice, with over 200 awards and counting. We're proud of our reputation in the industry and of our people, who continue to be the heart of MAB's success.
Rolls Royce
Partnership Manager National Composite Centre
Rolls Royce
Job Description Partnership Manager National Composite Centre Full time Bristol Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing You'll be responsible for the successful delivery of all the RR funded programmes of work at the research centre, through working with both the centre's staff and RR business teams. Ensure, with the support of the respective GPO's and wider business stakeholders, that the technical direction of the research at the centre aligns to our own. You will lead improvement activities to improve the safe, secure, timely, and cost-effective delivery of high-quality research, for Rolls-Royce, at the centre. Represent and communicate the views of Rolls-Royce at centre and take a leadership role in broadening, growing and maintaining our portfolio of work. On occasion lead specific projects/activities either at the centre or on behalf of Manufacturing Technology. Responsibilities Governance - Represent the company on the relevant technical / operational committees. Ensure that our membership fees are spent wisely. Through the quality system raise concerns and opportunities for improvement and drive close out. Pull together senior RR stakeholders and the centres leadership to align thinking on a regular basis. Successful Projects - Ensure that projects are well defined, planned correctly, technically appropriate and, once running, that the joint teams operate in a fashion that deliver solutions that add value. Technical Alignment - Through partnership with the appropriate RR specialists, put in place, at the centre, joint roadmaps and associated core research projects to expand our technical knowledge. In addition, influence equipment selection at the centre and resource capability. Strategic Fit - Proactively engage in the development of the centre and look for opportunities to marry current and emergent capability to requirements from across the business. Continuous Improvement - Help to develop network wide improvement solutions and centre specific activities to improve the efficiency and effectiveness of the work we do. Safe and Secure - Work with the centre to enable RR personnel to carry out work in an environment that is compliant with our corporate health and safety guidance. In addition, continuously review and fix, if required, systems and processes to secure our intellectual property. Project Leadership - On behalf of Manufacturing Technology or a new/remote business personally lead specific projects, either within the centre or occasionally beyond, these can be technical or strategic in nature. Communication and Marketing - Project the company and our interests with the employees of the centre, other members, funding agencies and other associated entities e.g. Universities. Represent the company in respect to VIP visits to the centre. Manage communications on behalf of the company, working with corporate comms and government relations to ensure content is correct. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Professionally qualified Engineer (UK minimum BEng degree or another national equivalent) Knowledge of legal, contracts, collaboration agreements and IP management Organised and demonstrated ability to create and manage projects from inception through execution Ability to build strong partnerships with internal and external customers and key stakeholders Excellent interpersonal, written and verbal communications skills Understanding of funding mechanisms and contacts in the funding agencies Perseverance and ability to work independently to identify, prioritize and act upon emerging issues Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 2nd April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 19 Mar 2026; 00:03 Posting End Date 02 Apr 2026PandoLogic.
Mar 20, 2026
Full time
Job Description Partnership Manager National Composite Centre Full time Bristol Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing You'll be responsible for the successful delivery of all the RR funded programmes of work at the research centre, through working with both the centre's staff and RR business teams. Ensure, with the support of the respective GPO's and wider business stakeholders, that the technical direction of the research at the centre aligns to our own. You will lead improvement activities to improve the safe, secure, timely, and cost-effective delivery of high-quality research, for Rolls-Royce, at the centre. Represent and communicate the views of Rolls-Royce at centre and take a leadership role in broadening, growing and maintaining our portfolio of work. On occasion lead specific projects/activities either at the centre or on behalf of Manufacturing Technology. Responsibilities Governance - Represent the company on the relevant technical / operational committees. Ensure that our membership fees are spent wisely. Through the quality system raise concerns and opportunities for improvement and drive close out. Pull together senior RR stakeholders and the centres leadership to align thinking on a regular basis. Successful Projects - Ensure that projects are well defined, planned correctly, technically appropriate and, once running, that the joint teams operate in a fashion that deliver solutions that add value. Technical Alignment - Through partnership with the appropriate RR specialists, put in place, at the centre, joint roadmaps and associated core research projects to expand our technical knowledge. In addition, influence equipment selection at the centre and resource capability. Strategic Fit - Proactively engage in the development of the centre and look for opportunities to marry current and emergent capability to requirements from across the business. Continuous Improvement - Help to develop network wide improvement solutions and centre specific activities to improve the efficiency and effectiveness of the work we do. Safe and Secure - Work with the centre to enable RR personnel to carry out work in an environment that is compliant with our corporate health and safety guidance. In addition, continuously review and fix, if required, systems and processes to secure our intellectual property. Project Leadership - On behalf of Manufacturing Technology or a new/remote business personally lead specific projects, either within the centre or occasionally beyond, these can be technical or strategic in nature. Communication and Marketing - Project the company and our interests with the employees of the centre, other members, funding agencies and other associated entities e.g. Universities. Represent the company in respect to VIP visits to the centre. Manage communications on behalf of the company, working with corporate comms and government relations to ensure content is correct. Who we're looking for: At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles. Professionally qualified Engineer (UK minimum BEng degree or another national equivalent) Knowledge of legal, contracts, collaboration agreements and IP management Organised and demonstrated ability to create and manage projects from inception through execution Ability to build strong partnerships with internal and external customers and key stakeholders Excellent interpersonal, written and verbal communications skills Understanding of funding mechanisms and contacts in the funding agencies Perseverance and ability to work independently to identify, prioritize and act upon emerging issues Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 2nd April 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Engineering Posting Date 19 Mar 2026; 00:03 Posting End Date 02 Apr 2026PandoLogic.
Matchtech
IT Support Engineer
Matchtech Fareham, Hampshire
Our client, a fast-growing global robotics and aerospace company in the Defence & Security sector, is looking for an IT Support Engineer to join their team in Fareham, UK on a contract basis starting ASAP. The organisation is at the forefront of developing cutting-edge uncrewed vehicles (drones) for dual-use applications across air, land, and sea. As an IT Support Engineer, you will play a vital role in maintaining and advancing the company's IT infrastructure and security stance in the UK. Your efforts will ensure the stability, security, and continual improvement of IT systems while aligning with the strategic direction set by the IT Manager. This on-site position involves taking charge of daily IT operations across UK sites and providing crucial support as business needs evolve. Key Responsibilities: Provide advanced technical support for user hardware, software, and network infrastructure across UK operations, ensuring minimal disruption to business-critical activities. Take ownership of incident and problem management, handling complex technical challenges independently with timely resolution and thorough documentation. Monitor system performance, implement optimisation strategies, and oversee backup, patching, and disaster recovery processes for UK systems. Develop and deploy security solutions in response to vulnerability alerts within strict timeframes, ensuring compliance with Cyber Essentials Plus standards and defence industry security requirements. Support IT projects, system upgrades, testing, and rollouts across UK sites. Proactively identify IT risks and opportunities for infrastructure improvement. Create and maintain comprehensive technical documentation for systems, processes, and procedures. Manage IT asset tracking, stock levels, and vendor relationships for procurement and escalated support. Collaborate with the IT Manager on strategic IT development plans and security initiatives. Provide mentorship and guidance to junior IT support staff as the team grows (subject to resource planning). Job Requirements: Experience in 2nd line IT support or systems administration. Strong expertise in Microsoft Windows 11, Windows Server, and M365 administration. Proven experience with Group Policy and Intune configurations. Experience implementing and managing internet and email filtering solutions. Experience with DEFSTAN 05-138 or implementing it. Solid networking knowledge including firewalls, Wi-Fi, TCP/IP, DNS, and DHCP. Mobile device support and MDM platform administration experience. Hands-on experience supporting Microsoft Exchange, Teams, and SharePoint. Strong understanding of ITIL processes and experience with ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and customer service capabilities. Experience working within environments requiring strict security and regulatory compliance, ideally in defence or aerospace sectors. Preferred Qualifications: Linux (Ubuntu) administration experience. Experience with virtualisation technologies (VMware, Hyper-V). Cloud platform experience, particularly with Intune, Azure, or AWS. Demonstrated experience with Cyber Essentials Plus standards and auditing processes. PowerShell scripting and automation capabilities. Microsoft certifications (MCSA, Azure Administrator, etc.). CompTIA A+/Network+ or CCNA certifications. ITIL Foundation certification. Location: This role is based on site in Fareham , working closely with our IT Manager and collaborating with our international team. Security Requirement: To be eligible for this role, you must be able to meet the Baseline Personnel Security Standard (BPSS). This includes confirming your identity, legal right to work in the UK, recent employment history, and criminal record (unspent convictions only). If you are an experienced IT Support Engineer ready to take on a challenging role in a fast-paced, innovative company, we would like to hear from you. Apply now to join our client's dynamic team in Fareham.
Mar 20, 2026
Contractor
Our client, a fast-growing global robotics and aerospace company in the Defence & Security sector, is looking for an IT Support Engineer to join their team in Fareham, UK on a contract basis starting ASAP. The organisation is at the forefront of developing cutting-edge uncrewed vehicles (drones) for dual-use applications across air, land, and sea. As an IT Support Engineer, you will play a vital role in maintaining and advancing the company's IT infrastructure and security stance in the UK. Your efforts will ensure the stability, security, and continual improvement of IT systems while aligning with the strategic direction set by the IT Manager. This on-site position involves taking charge of daily IT operations across UK sites and providing crucial support as business needs evolve. Key Responsibilities: Provide advanced technical support for user hardware, software, and network infrastructure across UK operations, ensuring minimal disruption to business-critical activities. Take ownership of incident and problem management, handling complex technical challenges independently with timely resolution and thorough documentation. Monitor system performance, implement optimisation strategies, and oversee backup, patching, and disaster recovery processes for UK systems. Develop and deploy security solutions in response to vulnerability alerts within strict timeframes, ensuring compliance with Cyber Essentials Plus standards and defence industry security requirements. Support IT projects, system upgrades, testing, and rollouts across UK sites. Proactively identify IT risks and opportunities for infrastructure improvement. Create and maintain comprehensive technical documentation for systems, processes, and procedures. Manage IT asset tracking, stock levels, and vendor relationships for procurement and escalated support. Collaborate with the IT Manager on strategic IT development plans and security initiatives. Provide mentorship and guidance to junior IT support staff as the team grows (subject to resource planning). Job Requirements: Experience in 2nd line IT support or systems administration. Strong expertise in Microsoft Windows 11, Windows Server, and M365 administration. Proven experience with Group Policy and Intune configurations. Experience implementing and managing internet and email filtering solutions. Experience with DEFSTAN 05-138 or implementing it. Solid networking knowledge including firewalls, Wi-Fi, TCP/IP, DNS, and DHCP. Mobile device support and MDM platform administration experience. Hands-on experience supporting Microsoft Exchange, Teams, and SharePoint. Strong understanding of ITIL processes and experience with ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication and customer service capabilities. Experience working within environments requiring strict security and regulatory compliance, ideally in defence or aerospace sectors. Preferred Qualifications: Linux (Ubuntu) administration experience. Experience with virtualisation technologies (VMware, Hyper-V). Cloud platform experience, particularly with Intune, Azure, or AWS. Demonstrated experience with Cyber Essentials Plus standards and auditing processes. PowerShell scripting and automation capabilities. Microsoft certifications (MCSA, Azure Administrator, etc.). CompTIA A+/Network+ or CCNA certifications. ITIL Foundation certification. Location: This role is based on site in Fareham , working closely with our IT Manager and collaborating with our international team. Security Requirement: To be eligible for this role, you must be able to meet the Baseline Personnel Security Standard (BPSS). This includes confirming your identity, legal right to work in the UK, recent employment history, and criminal record (unspent convictions only). If you are an experienced IT Support Engineer ready to take on a challenging role in a fast-paced, innovative company, we would like to hear from you. Apply now to join our client's dynamic team in Fareham.
Noble Recruiting
Centre-less Grinder
Noble Recruiting Southend-on-sea, Essex
SKILLED CENTRE-LESS GRINDER Southend-On-Sea, Essex £30,000 TO £35,000 per annum DOE Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced & skilled centre-less Grinder to set & run several grinder machines within the workshop. Job Role: • Set and run centreless grinders, with experience running Wickman Scrivener, Ghiringhelli Grinder, Cincinnati or Tschadun Grinder (Experience is essential) •Experience operating Myford Grinder (desirable) •Support 2nd Operations machines safely as required - Thread-rolling (desirable), part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). •Carry out first-off and job run inspection of 2nd Op Machine parts. •Adhere to all documented health and safety, with correct PPE used to perform role. •Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. •Reduce scrap/rework reporting back efficiencies to the Production Manager. •Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). •Manufacture good quality products in line with agreed standards and quality procedures. •Complete daily maintenance check sheets and cycle timesheets. Person Specification: •Strong understanding of aerospace standards. •Set and Run Manual Centre-less Grinders. •Experience running Wickman Scrivener, Ghiringhelli Grinder, Cincinnati or Tschadun Grinder (Experience is essential) •Experience operating Myford Grinder (desirable) •Ability to interpret engineering drawings and specifications. •Measurement skills - proficient in reading micrometre and working to tight tolerances. •Driver & own transport required due to the location of the company. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Mar 20, 2026
Full time
SKILLED CENTRE-LESS GRINDER Southend-On-Sea, Essex £30,000 TO £35,000 per annum DOE Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced & skilled centre-less Grinder to set & run several grinder machines within the workshop. Job Role: • Set and run centreless grinders, with experience running Wickman Scrivener, Ghiringhelli Grinder, Cincinnati or Tschadun Grinder (Experience is essential) •Experience operating Myford Grinder (desirable) •Support 2nd Operations machines safely as required - Thread-rolling (desirable), part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). •Carry out first-off and job run inspection of 2nd Op Machine parts. •Adhere to all documented health and safety, with correct PPE used to perform role. •Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. •Reduce scrap/rework reporting back efficiencies to the Production Manager. •Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). •Manufacture good quality products in line with agreed standards and quality procedures. •Complete daily maintenance check sheets and cycle timesheets. Person Specification: •Strong understanding of aerospace standards. •Set and Run Manual Centre-less Grinders. •Experience running Wickman Scrivener, Ghiringhelli Grinder, Cincinnati or Tschadun Grinder (Experience is essential) •Experience operating Myford Grinder (desirable) •Ability to interpret engineering drawings and specifications. •Measurement skills - proficient in reading micrometre and working to tight tolerances. •Driver & own transport required due to the location of the company. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Noble Recruiting
CNC Setter / Operator
Noble Recruiting Southend-on-sea, Essex
CNC SETTER Southend-On-Sea, Essex £30,000 TO £35,000 per annum DOE Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced CNC Setter / Operator. Job Role: Set and Run 1st Operations machinery safely - CNC machines including fixed head, sliding head, Lathes, turning mills and Bar feeders (including Dooson, Hardinge, Mori and Star). Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts. Adhere to all documented health and safety, with correct PPE used to perform role. Ensure all clockings and production records are completed accurately, and that the movement of work is recorded on the company computerised system. Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). Manufacture good quality products in line with agreed standards and quality procedures. Complete daily maintenance check sheets and cycle timesheets. Ensure a safe and clean working environment is maintained at all times. Willing to train junior operators to develop skills, when necessary. Benefits are disclosed at interview stage. Person specification: Able to commute within or to Southend-On-Sea. Run, Set 1st and 2nd Ops machining tools, with some programming experience. Experience with bar feed machines. CNC setting & operating experience is a must! (min. 3 years experienced required). Set and Run Machines with Fanuc and Seiki controls. Attention to detail, including numeracy, and quality performance. Ability to interpret engineering drawings and specifications. Service minded and continuous enhancement of product/service knowledge. Experience of working in the Automotive / Aerospace or Defence Industries is desirable. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Mar 20, 2026
Full time
CNC SETTER Southend-On-Sea, Essex £30,000 TO £35,000 per annum DOE Permanent position / Full time - 6:45am - 4:30pm Mon - Thurs We are working with an established Engineering company who are looking to grow their team internally with new contracts and workload increase and require an experienced CNC Setter / Operator. Job Role: Set and Run 1st Operations machinery safely - CNC machines including fixed head, sliding head, Lathes, turning mills and Bar feeders (including Dooson, Hardinge, Mori and Star). Support as required, with set and run 2nd Operations machinery safely - thread rollers, grinding, part markers, drill banks, depitching presses, torque testers and deburrers (manual/rotary etc). Work confidently with material from Aluminium, stainless steels and Inconel. Coordination of all programming and setting activities, coordinating with other existing setters. Carry out first-off and job run inspection of 2nd Op Machine parts. Adhere to all documented health and safety, with correct PPE used to perform role. Ensure all clockings and production records are completed accurately, and that the movement of work is recorded on the company computerised system. Carry out first-off buddy checks and job run inspection of 1st and 2nd Operations machine parts. Reduce scrap/rework reporting back efficiencies to the Production Manager. Maintain machine efficiency to ensure we comply with On Time Deliveries, Arrears, Parts Per Hour (PPH) and Key Performance Indicators (KPIs). Manufacture good quality products in line with agreed standards and quality procedures. Complete daily maintenance check sheets and cycle timesheets. Ensure a safe and clean working environment is maintained at all times. Willing to train junior operators to develop skills, when necessary. Benefits are disclosed at interview stage. Person specification: Able to commute within or to Southend-On-Sea. Run, Set 1st and 2nd Ops machining tools, with some programming experience. Experience with bar feed machines. CNC setting & operating experience is a must! (min. 3 years experienced required). Set and Run Machines with Fanuc and Seiki controls. Attention to detail, including numeracy, and quality performance. Ability to interpret engineering drawings and specifications. Service minded and continuous enhancement of product/service knowledge. Experience of working in the Automotive / Aerospace or Defence Industries is desirable. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Isr Recruitment Limited
It Support Engineer
Isr Recruitment Limited Fareham, Hampshire
1st / 2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c 28,000 to 32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st / 2nd Line Support Technician to join and become a valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within the EPOS environment and escalate issues when required. Skills and Experience: Over 1 year of experience in an IT Support Technician role desirable Strong customer service experience Ability to meet deadlines and work within a team Understanding of EPOS systems desirable Understanding of Servers, TCP/IP or experience using VNC all desirable Role and Responsibilities: Provide 1st/ 2nd Line technical support Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance with SLA's Install, upgrade, support and troubleshoot in-house EPOS Application Experience of SQL Server and windows server Install, upgrade, support and troubleshoot in house back-office application Diagnose and quickly resolve a wide range of EPOS, Windows, and networking problems to help minimize downtime Troubleshooting network connectivity in a LAN/WAN environment Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector in Hampshire with their expertise and range of technology products?
Mar 20, 2026
Full time
1st / 2nd Line Support Technician Fareham, Portsmouth (Fully on-site) c 28,000 to 32,000 per year Plus an excellent company benefits including Employer Pension and BUPA Medical Insurance The Opportunity: Our client are looking for a 1st / 2nd Line Support Technician to join and become a valued team member, who will contribute and provide desk support to our customers assisting them with hardware and software problems via phone, email and in person within the EPOS environment. Operating as a 2nd Line Support Technician, you will communicate with customers effectively supporting their IT issues within the EPOS environment and escalate issues when required. Skills and Experience: Over 1 year of experience in an IT Support Technician role desirable Strong customer service experience Ability to meet deadlines and work within a team Understanding of EPOS systems desirable Understanding of Servers, TCP/IP or experience using VNC all desirable Role and Responsibilities: Provide 1st/ 2nd Line technical support Manage work queues and prioritise calls, re-assigning work where and when necessary to ensure compliance with SLA's Install, upgrade, support and troubleshoot in-house EPOS Application Experience of SQL Server and windows server Install, upgrade, support and troubleshoot in house back-office application Diagnose and quickly resolve a wide range of EPOS, Windows, and networking problems to help minimize downtime Troubleshooting network connectivity in a LAN/WAN environment Applications: Please contact John here at ISR to learn more about our client who are continuing to grow and dominate their sector in Hampshire with their expertise and range of technology products?
hireful.
ICT Technician - Schools
hireful. Slough, Berkshire
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Covering schools in the Slough area of Berkshire Salary: £26k- £32k base salary + mileage payments What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
Mar 19, 2026
Full time
Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You'll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software - all while delivering excellent customer service that schools can rely on. You'll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager Location: Covering schools in the Slough area of Berkshire Salary: £26k- £32k base salary + mileage payments What you will bring to the role: Previous experience in an IT Support capacity up to 2nd line would be great, but not essential. Experience of working within a school, academy or College would be very highly desired and advantageous. Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 Excellent customer services skills with a passion for providing a customer facing first class service. If you like the sound of the above and would like to find out more or apply, please do send through a CV by clicking on the apply now button. We really look forward to seeing your profile!
BAE Systems
Health and Safety Advisor (High Hazard and Explosive)
BAE Systems Glascoed, Gwent
Job Title: Health and Safety Advisor (High Hazard and Explosive) Location: Glascoed, Hybrid, Minimum 3 days onsite We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £55,869 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: In this role, you will be advising on explosives safety on new and existing processes and supporting the delivery of new processes and facilities on site. You will also be supporting the delivery of explosive licences and supporting the site deliver the safety report to ensure compliance and safe operations. You will be responsible for communicating and hosting the competent authorities including the HSE and NRW, building strong and transparent relationships. Additionally, you will be managing a small team of process safety coordinators, providing leadership and fostering an inclusive, safety focused culture. Core duties: Proven experience working in an explosives environment, with considerable knowledge of safety, hazards, effects, and licensing Knowledge or experience within the explosives sector or other high hazard, highly regulated industries, including upper tier COMAH Considerable understanding of HSE guidelines, including Explosives Regulations 2014, L150 Safety Provisions, and L151 Security Provisions Experience managing explosives safety activities, including writing and maintaining clear, practical safety policies The BAE Systems High Hazard Team: The central High Hazard function brings together SMEs across engineering and human factors to support five munitions sites. The team advises on high risk operations, explosives licensing, testing, COMAH planning, best practice, and technical justifications, while contributing to major new process and facility development projects. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Mar 19, 2026
Full time
Job Title: Health and Safety Advisor (High Hazard and Explosive) Location: Glascoed, Hybrid, Minimum 3 days onsite We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: £55,869 Who we are: Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you. What you'll be doing: In this role, you will be advising on explosives safety on new and existing processes and supporting the delivery of new processes and facilities on site. You will also be supporting the delivery of explosive licences and supporting the site deliver the safety report to ensure compliance and safe operations. You will be responsible for communicating and hosting the competent authorities including the HSE and NRW, building strong and transparent relationships. Additionally, you will be managing a small team of process safety coordinators, providing leadership and fostering an inclusive, safety focused culture. Core duties: Proven experience working in an explosives environment, with considerable knowledge of safety, hazards, effects, and licensing Knowledge or experience within the explosives sector or other high hazard, highly regulated industries, including upper tier COMAH Considerable understanding of HSE guidelines, including Explosives Regulations 2014, L150 Safety Provisions, and L151 Security Provisions Experience managing explosives safety activities, including writing and maintaining clear, practical safety policies The BAE Systems High Hazard Team: The central High Hazard function brings together SMEs across engineering and human factors to support five munitions sites. The team advises on high risk operations, explosives licensing, testing, COMAH planning, best practice, and technical justifications, while contributing to major new process and facility development projects. Why BAE Systems? Here you'll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You'll be recognised for your contribution and enjoy rewards tailored to what's most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We're committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date: 2nd April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Lucid Support Services Ltd
EDBS 2nd Line Support Engineer
Lucid Support Services Ltd Bolton, Lancashire
We are currently recruiting for a EDBS Cleared 2nd line Support Engineer to work on an initial month contract for one of our most prestigious clients based in Bolton. The successful candidate will be responsible for providing advanced technical support and administration across a range of IT systems and services. This role involves managing user accounts and permissions within Active Directory, Office 365, and Azure AD, as well as configuring and maintaining access controls on SharePoint and file Servers. The engineer will deliver second-line support for end-user devices including laptops, mobile phones, tablets, and printers, ensuring both hardware and software issues are resolved efficiently *All candidates must have an up to date EDBS Clearance dated within the last 6 months* Main Responsibilities Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD). Configure and maintain user permissions on Sharepoint or file Servers. Provide support for printers, both hardware and software. Configure devices such as laptops, mobile phones, and tablets. Manage mobile device configurations in Jamf or InTune. Support Web filtering. Support of cloud telephone systems and ensure a smooth operation. Support networking equipment such as Routers and Switches (Cisco Meraki & Unifi). if you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Mar 19, 2026
Contractor
We are currently recruiting for a EDBS Cleared 2nd line Support Engineer to work on an initial month contract for one of our most prestigious clients based in Bolton. The successful candidate will be responsible for providing advanced technical support and administration across a range of IT systems and services. This role involves managing user accounts and permissions within Active Directory, Office 365, and Azure AD, as well as configuring and maintaining access controls on SharePoint and file Servers. The engineer will deliver second-line support for end-user devices including laptops, mobile phones, tablets, and printers, ensuring both hardware and software issues are resolved efficiently *All candidates must have an up to date EDBS Clearance dated within the last 6 months* Main Responsibilities Administer and manage user accounts and permissions (Active Directory/Office 365/Azure AD). Configure and maintain user permissions on Sharepoint or file Servers. Provide support for printers, both hardware and software. Configure devices such as laptops, mobile phones, and tablets. Manage mobile device configurations in Jamf or InTune. Support Web filtering. Support of cloud telephone systems and ensure a smooth operation. Support networking equipment such as Routers and Switches (Cisco Meraki & Unifi). if you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Proactive Appointments
2nd Line IT Support Engineer
Proactive Appointments Liverpool, Merseyside
2nd Line IT Support Engineer Liverpool | On-site | Permanent | Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 19, 2026
Full time
2nd Line IT Support Engineer Liverpool | On-site | Permanent | Up to £45,000 per annum Proactive IT Appointments are currently recruiting on behalf of a leading employer for an experienced 2nd Line IT Support Engineer to join their team based in Liverpool city centre. This is an excellent opportunity for an experienced support professional who enjoys working in a hands-on, fully on-site environment and is looking to further develop their technical skills across modern Microsoft technologies. The Role: Provide 2nd line support, handling escalations from 1st line teams Diagnose and resolve a wide range of technical issues across user devices and systems Support and administer Microsoft 365 services Manage and maintain Windows 11 environments Utilise Intune for device management and configuration Administer Active Directory (user accounts, permissions, group policies) Support Azure-based infrastructure (essential) Work closely with wider IT teams to ensure efficient service delivery Maintain accurate documentation and contribute to process improvements Key Requirements: Proven experience in a 2nd line support role Strong technical knowledge of Microsoft 365 and Windows 11 Experience with Intune and device management Solid Active Directory administration skills Essential: Hands-on experience with Microsoft Azure Strong troubleshooting and analytical skills Excellent communication and customer-facing abilities Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Xact Placements Limited
2nd Line Support Engineer
Xact Placements Limited Aldershot, Hampshire
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 2+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus
Mar 19, 2026
Full time
Are you looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA's Your Skills and Experience 2+ years' experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus
Get Staffed Online Recruitment Limited
IT Support Engineer (2nd Line)
Get Staffed Online Recruitment Limited Ringwood, Hampshire
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
Mar 18, 2026
Full time
2nd Line Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role Our client is looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to their customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer infrastructure. Receiving technical escalations from 1st Line. Performing routine maintenance checks and updates. Supporting the 1st Line team and knowledge sharing. Progressing and closing incidents and requests. Liaising with internal and external customers. On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years experience in a 2nd line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using Microsoft services. This role is subject to a clear standard DBS check being received. The Package: Ongoing training and support. Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including Dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join their friendly company, where a great team and a positive culture await you.
AWD RECRUITMENT LTD
Technical Support Engineer / 2nd Line IT Service Desk Analyst
AWD RECRUITMENT LTD Taunton, Somerset
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 18, 2026
Full time
2nd Line Technical Support Engineer / IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work across diverse client environments. If you've also worked in the following roles, we'd also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support and project work. Successful candidates must have a Full Driving Licence and Access to their own Vehicle SALARY: £32,000 to £35,000 per annum LOCATION: Hybrid Working 2 Days at Home, 3 Days from the Office in Taunton, Somerset JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week. Two Shifts: 8:30am - 5:00pm / 10:00am - 6:30pm JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. As a 2nd Line Technical Support Engineer / IT Service Desk Analyst you will provide remote support, on-site technical support and project delivery across Microsoft 365, Windows Server and network infrastructure environments. This is a varied role combining troubleshooting, systems support and customer service. The 2nd Line Technical Support Engineer / IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the 2nd Line Technical Support Engineer / IT Service Desk Analyst include: Service Desk Support: Act as a point of contact for end users via phone, email and chat, delivering remote and telephone IT support Ticket Management: Qualify, assign and document incidents and service requests within the ticketing system, ensuring accurate updates and SLA compliance Technical Troubleshooting: Resolve 20+ tickets per day across Microsoft 365, Windows, servers, networks and end-user devices, escalating where required On-Site Support: Travel to client sites across the UK to deliver hands-on technical support and project implementation Systems Administration: Support Azure Active Directory, Exchange Online, SharePoint Online and Endpoint Manager environments Security Checks: Perform daily security monitoring and best practice checks across client systems Network Support: Assist with router, firewall and managed switch configurations, including TCP/IP subnetting and routing Documentation & Knowledge Sharing: Create and maintain technical documentation and knowledgebase articles Vendor Liaison: Work with third-party suppliers to resolve application and infrastructure issues Project Delivery: Support IT projects, upgrades and change implementations, coordinating with internal teams CANDIDATE REQUIREMENTS ESSENTIAL Educated to GCSE level (including Maths and English) (or equivalent) Proof of right to work in the UK A valid UK driving licence and access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting skills across hardware, software and network support Excellent written and verbal communication skills with a professional phone manner Ability to work independently and as part of a team, remaining calm under pressure DESIRABLE Microsoft certifications or advanced Microsoft 365 administration training A background in a managed service provider (MSP) environment Experience supporting Windows Server environments Knowledge of Microsoft Intune configuration and PowerShell scripting Understanding of router, firewall and switch configuration, plus DKIM, DMARC and SPF Experience delivering IT projects and acting as an escalation point HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14477 Full-Time, Permanent IT Jobs, Careers and Vacancies. Find a new job and work in Taunton, Somerset, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Get Staffed Online Recruitment Limited
IT Service Engineer
Get Staffed Online Recruitment Limited Woking, Surrey
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client? If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
Mar 18, 2026
Full time
IT Service Engineer Location: Surrey / London Home-Based with Travel to Customer Sites Salary: £27 £30,000 per annum (depending on experience) Employment Type: Full-Time Our client is a modern MSP with real growth, great culture and varied tech exposure. They are not your typical Managed Service Provider. They support a wide range of clients across industries, giving their Engineers exposure to the full modern ecosystems not small slices of tech or repetitive ticket queues. They are searching for an IT Service Engineer who s passionate about technology, great with people, and eager to grow in a supportive, fast-paced MSP environment. You ll work from home, visit customer sites, collaborate closely with their technical team, and play an important role in delivering excellent service across their client base. Why You ll Love Working with Our Client: Home-Based with varied customer work. Enjoy the flexibility of working from home while still getting hands-on experience through customer site visits across Surrey, London, and occasionally further afield. Career Growth You won't be stuck in a silo. You'll gain exposure across: Microsoft 365. Azure / Entra ID. Intune / Endpoint Management. Windows, macOS and iOS. Hardware deployments. Networking fundamentals. Get stuck into real project work. Clear progression into 2nd Line, Projects, or Technical Specialist roles: Certification Funding and Exam Incentive Scheme. Our client invests in your technical development through sponsored training, funded Microsoft exams, and incentive scheme for passed certifications. Private medical insurance. Employee Assistance Programme. 20 days annual leave plus bank holidays. Your birthday off, paid. One additional day of holiday for every year of service after year one. Tools and Financial Security: Modern, high-spec IT equipment. Company mobile phone. Pension scheme. All software and tools provided. What You ll Be Doing Service Desk and Technical Support You ll be the first point of contact for incoming support requests and will: Handle queries via phone, email, and our client s ticketing system. Diagnose and resolve 1st / 2nd Line issues efficiently. Log and manage tickets with clear communication and updates. Provide excellent customer service at all times. Customer onsite visits. You will regularly visit customer sites to: Install, configure, and deploy new hardware. Deliver face-to-face support. Assist with project rollouts, system upgrades, or migration support. Build strong, positive relationships with end users. Operational and Technical Ownership. You will also: Receive, set up, and configure hardware to customer specifications. Create detailed build guides and documentation. Contribute to improving internal processes and knowledge articles. Collaborate closely with our client s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure / Entra ID, Windows 11, macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. You must be able to travel reliably to customer sites across London, Surrey, and wider UK when required. Desirable Skills (Not Essential): Intune / Endpoint Manager. Networking basics. Hardware deployment experience. Prior involvement in IT projects. Ready to Join Our Client? If you re passionate about delivering great IT support, want variety in your work, and are excited to develop your skills in a modern MSP environment, our client would love to hear from you. Apply now through their recruitment partner s portal and take the next step in your IT career. This role may suit IT Support Specialist, IT Support Technician, IT Support Analyst, IT Technician, Technical Support Engineer, and Service Desk Engineer.
ARC IT Recruitment
IT Infrastructure Engineer
ARC IT Recruitment Eastbourne, Sussex
IT Infrastructure Engineer Eastbourne | Fully Onsite | Up to £45,000 DOE We're looking for a talented IT Infrastructure Engineer with strong Azure skills to join a growing tech business in Eastbourne. You'll support and improve Real Time services and web application management systems in a fully onsite role. Key Responsibilities Provide technical support across core systems and infrastructure Troubleshoot complex issues in an Azure-centric environment Maintain, monitor and optimise SQL Server databases Support Real Time services and web application management platforms Participate in an on-call rota (1 in 3 weeks) for out-of-hours support Requirements 3+ years in 2nd/3rd line IT support Strong hands-on experience with Microsoft Azure (IaaS/PaaS, monitoring, configuration) Proven SQL Server administration and troubleshooting skills Good general infrastructure knowledge and solid problem-solving ability Clear communication and ability to work closely with internal teams If you're an Azure-focused IT Support Engineer looking for a hands-on onsite role, apply now with your CV. Please note: Our client cannot offer sponsorship - you must have the right to work in the UK.
Mar 17, 2026
Full time
IT Infrastructure Engineer Eastbourne | Fully Onsite | Up to £45,000 DOE We're looking for a talented IT Infrastructure Engineer with strong Azure skills to join a growing tech business in Eastbourne. You'll support and improve Real Time services and web application management systems in a fully onsite role. Key Responsibilities Provide technical support across core systems and infrastructure Troubleshoot complex issues in an Azure-centric environment Maintain, monitor and optimise SQL Server databases Support Real Time services and web application management platforms Participate in an on-call rota (1 in 3 weeks) for out-of-hours support Requirements 3+ years in 2nd/3rd line IT support Strong hands-on experience with Microsoft Azure (IaaS/PaaS, monitoring, configuration) Proven SQL Server administration and troubleshooting skills Good general infrastructure knowledge and solid problem-solving ability Clear communication and ability to work closely with internal teams If you're an Azure-focused IT Support Engineer looking for a hands-on onsite role, apply now with your CV. Please note: Our client cannot offer sponsorship - you must have the right to work in the UK.
Get Staffed Online Recruitment Limited
2nd Line IT Service Desk Engineer
Get Staffed Online Recruitment Limited
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.
Mar 17, 2026
Full time
Our client is recruiting for two 2nd Line IT Service Desk Engineers to join their knowledgeable team, headed up by an experienced Team Leader. As one of their Engineers, you will support a wide range of customers via the telephone, live chat and emails. You will be utilising your excellent and prompt customer support skills, representing our client in a professional and courteous manner. This role is based on their site in Whiteley (Monday to Friday) with an on call out of business hours expectation once a month. You have a strong team of management around you who will support your growth within this role. Benefits of working for our client: A competitive salary. Training opportunities set out with a clear training structure. Progressive working environment with access to voice your opinions to decision makers. 25 days holiday plus bank holidays. Your birthday off. Flexi health plan cover and access to a range of Health Benefits. IT Purchasing Scheme. Company Pension. An active Social Committee who plans monthly competitions and events. A brilliant breakout room with free breakfast and a pool table. Join a Trusted Partner for Transformative Managed Technology Experts in Managed IT, Cyber Security and Communications solutions, our client is on a mission to help small and medium-sized enterprises leverage business technology to achieve their goals. Partnership-focused with a deep and deliberate understanding of customers strategic goals, their in-house teams tailor their services to suit every client s unique requirement and drive business growth. Through comprehensive offerings, broad technical knowledge and excellent customer service, they ensure your business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and Responsibilities of our client s 2nd Line IT Service Desk Engineer: To provide excellent customer care and support through efficient and organised ticket management. Providing first response fixes to customers via the phone, live chat or email. Providing resolution to incidents, requests, and appropriately escalating all others. Ticket triage assessing ticket priorities and escalating when required. Liaising with third parties and customers with regards to incident resolution and requests. Handling customer requests and escalate according to company procedures. Manage work queues and prioritise events, ensuring compliance with SLAs. Assist the Service Desk Team Leader in managing their service desk in such a way as to deliver excellent customer service. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. Good understanding of Microsoft Azure. An understanding of Microsoft Intune. Essential Skills: Excellent communication skills. Organisational skills. Results driven with a proven track record. Team player. Self-motivated and proactive. Ability to be resilient and to work under pressure.

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