194 jobs found

Technical Support Engineer (PLC / Ladder Logic) 45,000 - 50,000 + 33 Days Holiday + Hybrid + Bonus + Company Benefits Altrincham Are you an Engineer who can read and modify PLC code looking for an off-the-tools, office-based role where you will be recognised as the leading technical expert within a renowned manufacturer? Are you looking for full autonomy to manage your workload and the chance to impart your PLC knowledge across a reputable business who are leaders in their niche? In this varied role you will be debugging and problem solving on software, then liaising with 3rd parties to fix issues within special purpose machinery. Using primarily TIA Portal, Siemens S7 and Ladder Logic, you will be providing customer support and assisting Service Engineers globally, with occasional travel to sites as needed. Founded 40 years ago, this design and manufacturing company are investing heavily into the future and pushing to become leaders in their niche market, exporting their machinery globally. Taking pride in their development of Engineers, they boast excellent retention rates and best in class training opportunities. This role would suit someone with a background in PLCs, looking for an office-based role where they will be the go-to expert in a long-standing business, problem solving issues across the globe. The Role: Identifying issues and debugging PLCs for special purpose machinery Using TIA Portal, Siemens S7 and Ladder Logic Liaising with global Service Engineers and 3rd parties Office based, 1 day from home, some travel to customer sites Monday to Thursday 8am - 4:20pm, finish at 3:20pm on Friday The Person: Service/Maintenance/Applications Engineer or similar Able to read and modify PLC code Looking for a primarily office-based role Reference Number: BBBH Engineer, Engineering, Mechanical, Manufacturing, Production, Industrial, Machinery, Production, Manufacture, PLC, Controls, Control, Logic, Software, Code, Siemens Manchester, Stockport If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd line support individual. With varied support work, mentoring opportunities to 1st / 2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects from inception to implementation - Internal network support if required - Internal staff training Skills/Abilities - Windows Server, Active Directory and Microsoft Operating Systems - Virtualisation Technologies - particularly Hyper-V - Cloud Technologies - Office365/Azure - Experience of leading on installations of servers and networks - Ability to make proactive decisions when an ICT emergency occurs. - Outstanding levels of customer service with positive & pro-active communication skills both verbal and written - Able to work independently and good at planning and organising own time effectively. In return, you will join an outstanding UK ICT support function, who are growing at a rapid rate & can offer great career paths for the future. Please hit the apply now button & get in touch for a strictly confidential conversation.

2nd 3rd Line Software Support Job Type: Permanent Location: Leicester Post Code: LE7 1HR Salary: 35,000 to 38,000 Start Date: ASAP It is required for you to drive and have your own transport as the office location is not served by public transport Established technology company providing software and hardware to specific business sectors is currently looking for an experienced 2nd 3rd Line Software Support Officer to join their UK HQ in Leicester. You role will be to; Provide third line technical response support to UK & Europe and rest of the world Provide highly responsive second-line technical support to the Customer Service Desk, field engineers and designated key client service engineers. Develop and maintain all technical support documentation Provide networking and software set up support to field engineers Attend site to provide technical assistance when required Configure devices where necessary prior to despatch to engineers/customers. Undertake remote set up work for new clients. Undertake on-site training as required. Conduct remote training one on one or via webinars. Skills & Experience Extensive Software Support experience, maybe from an MSP background At least 5 years' experience in similar role. A good understanding of databases - Postgres, MSSQL Some exposure to Software Testing would be advantageous Software Development - PHP, C, Java, React General knowledge of common network protocols Knowledge of ticketing and case management software Excellent communications skills and a customer service ethos. Good problem-solving skills and the ability to come up with creative solutions. Excellent teamwork and able to work with all levels of staff from senior management to end users. Ability to multitask as may need to work on multiple problems simultaneously. Excellent listening skills to establish the issues that users are facing. Ability to work well under pressure and remain calm when things go wrong. The role will suit individuals currently working as 2nd 3rd Line Software Support, Technical Support, Network Support and be living within a commutable distance of Leicester, Melton Mowbray, Loughborough, Nottingham, Derby, Oakham, Corby, Coalville or be willing to relocate. Please forward your CV by clicking Apply Now!

Great opportunity for a Infrastructure Engineer to join a major global group with 45,000 colleagues worldwide offering you the chance to build, secure and future-proof critical IT systems that keep the business running across the UK and beyond. Role - Infrastructure Engineer aka Systems Engineer, 3rd Line Support, IT Engineer Location Milton Keynes - some home working c. 1 day per Week Salary 48K + 5% Pension 25 days rising to 30 + 5 days buy / sell In this role, you ll design, implement and maintain on-premise and Azure cloud infrastructure, support upgrade projects, and keep systems resilient and secure. You ll also play your part in disaster recovery planning and contribute ideas to improve how things are done. What you ll bring: Proven experience across servers, storage (SAN/NAS), networks and cloud (Azure) Strong Microsoft, VMware or Hyper-V know-how Good grasp of networking TCP/IP, DNS, VLANs plus firewalls, IDS/IPS Bonus points for experience with Palo Alto, LogicMonitor or security tools Great problem-solving skills and clear documentation abilities A proactive mindset you re calm under pressure and ready to jump in when needed You ll be based in Milton Keynes with regular travel to Birmingham and occasional trips to other UK or European sites all part of working for a forward-thinking global business where your ideas and expertise really count.

Purpose of the Role The Senior IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting the IT infrastructure across the client's three sites. This includes managing a wide range of systems such as hardware, software, networks, servers, and databases. The Senior IT Systems Engineer will ensure that the client's IT infrastructure and mission-critical simulator operations remain reliable, secure, and efficient, and that all systems effectively support the organisation's overall business objectives. Key Duties and Responsibilities Issue Management: Identify, troubleshoot, and resolve issues related to hardware, software, or network connectivity across both the Simulator and Office networks, ensuring all incidents are properly logged and tracked. Oversee the IT helpdesk system to maintain targeted service level agreements (SLAs). Installation and Configuration: Lead the installation and configuration of hardware, software, and network systems to achieve optimal performance, reliability, and security. Technical Support: Provide 2nd and 3rd line technical support, resolving complex system, hardware, software, and network issues. Security Management: Monitor and maintain IT security measures to protect organisational data, networks, and systems from unauthorised access, data breaches, or other cyber threats. Maintenance and Upgrades: Carry out regular maintenance, updates, and upgrades of IT systems, ensuring high performance and minimal downtime. Documentation: Create and maintain accurate documentation of system configurations, processes, and procedures for use by IT staff and end-users. Training and Support: Deliver inductions, training sessions, and ongoing support to end-users on IT systems, hardware, software, and security best practices. Budgeting and Reporting: Contribute to monthly IT reports and assist with preparing the annual IT budget. Line Management: Manage one direct report, conducting regular one-to-one meetings and performance appraisals. Technical Requirements Strong experience with Windows Server , Azure , O365 , SharePoint , Intune , and Active Directory Group Policy . Expertise in VMware configuration and administration . Advanced knowledge of network and firewall configuration , including VLANs, Access Points, SSL, and IPSEC. Proficiency with antivirus and security technologies , Veeam backup , and HP SAN systems. Formal Microsoft certification . Previous experience managing IT helpdesk operations . Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

OneSchool Global UK is part of the OneSchool Global network, one of the most extensive and progressive networks of schools and educational support services in the world with 126 campuses across 20 countries. We have a fantastic opportunity to join our IT team as an Infrastructure Engineer, on a full time, permanent basis. This is a hybrid position, with regular travel to the Regional Support Office in Warwick- you will be required to be in the office for at least 3 days per week. Please note, our Regional Support Office will be relocating to a new site in Coventry in early 2026. This role will form part of a structured internal technical team responsible for the implementation, maintenance, and continual improvement of the IT Infrastructure environment within the business. The role encompasses varying technologies across a variety of platforms including Microsoft and Azure cloud-based portals. Specific duties: Provide 2nd / 3rd line technical support for all aspects of the core infrastructure and related technologies Implement and support Infrastructure projects aligned to business objectives and global or regional IT roadmap Provide technical knowledge regarding IT Infrastructure. Offering advice and guidance to members of the IT department, service users, and other stakeholders as appropriate Ability to work both independently and as part of the internal team to provide BAU and Project work as required Ensure minimum disruption to the business s operational and educational functions Utilisation of ServiceNow to maintain accurate information against work undertaken in response to technical support issues Adherence to Change Control and CAB approvals before any authorised changes are carried out Liaise effectively with 3rd party suppliers and support providers to ensure solutions are provided within expected service levels Continue to acquire specialist knowledge of relevant emerging developments within the cloud, network and server technologies, as well as general developments and standards mandated by the policy and procedural adoptions within the organisation to ensure the continual development and improvement of organisations information technology systems We offer: A competitive salary, staff laptop, free breakfast and lunches and on-site free parking 25 days annual leave plus statutory bank holidays Workplace pension scheme and Staff Referral scheme Supportive staff and an involved community who are committed to improvement, who will work with you to achieve your goals Excellent premises and well-equipped office space providing a modern and technologically advanced environment Dedicated and talented specialist employees who work together to continually build upon our high standards You will: Have experience and knowledge in the following: Intune Azure / MS Entra AD PowerShell Scripting MS Cloud portals, including Defender and Purview Exchange Online Power Automate Tasks & Flows Barracuda Backup, Barracuda Email Security Network switches, Routers and Firewalls Knowledge of Ubiquiti and Cambium networks is desirable Proven experience of working in an IT Infrastructure position Grade C and above in GCSE English and Maths (or equivalent) and a degree- IT related Continue to acquire specialist knowledge of relevant emerging technologies Working within Change Control and CAB approvals before any authorised changes are carried out Uphold and promulgate the OneSchool Global ethos within all areas of responsibility If you would like an informal conversation about the role, please email (url removed) for this to be arranged. For further information relating to the Campus, or for more information about OneSchool Global UK please visit: OneSchool Global UK Employment Opportunities - OneSchool Global or follow us on LinkedIn. Closing Date for application forms: OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2025 and The Education Act 2002, we expect all staff and volunteers to share this commitment.

Our client are seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service. Location: Hybrid - working between Head Office in Cardiff, home and at client site (primarily London). What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup & Disaster Recovery: Ensure smooth backup operations, conduct regular recovery tests, and manage incident response. Upgrades & Improvements: Proactively monitor and enhance infrastructure, participate in technical projects, and engage in monthly client meetings. Service Desk: Handle tickets, diagnose issues, escalate when needed, and contribute to knowledge base development. What we're looking for: Bachelor's degree in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. Ability to handle complex technical issues and provide advanced support. Strong analytical and reporting skills. Salary & Benefits: Salary between 30-35k dependant on experience, plus excellent benefits including: Private Healthcare Package through BUPA Death in Service (4 x salary) Group Income Protection 23 days holiday per year plus bank holidays First class reward and recognition initiatives Discounted gym membership

2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of hardware & services. Asset Management - Assist with the Inventory Management of software licenses, software, hardware & IT supplies. Managing, maintaining and developing IT Security & Compliance Policies. Align to school procedures and Health & Safety polices. Support with the smooth running & development of the IT department. Technical Skills Required: 2nd Line IT Support Engineer. Education Sector experience preferred. MDM - JAMF or similar InTune etc. MacOS & iOS devices - support experience. Google Workspace - Office & Email Support. Support of End User Devices iPhone & iPad. Windows 10/11 - support experience. Audio/Visual devices - Smart Boards, Projectors & Interactive Displays etc. Hardware & Software support - installation & deployment. IP Telephone support. Antivirus & Anti-Spam support. Network Printer support. Basic Networking - Network Connectivity, Domian Controllers, Internet Access, Email, etc. Basic Networking - TCP/IP, DNS, VLAN, VPN, SSL & IPSec, Switches, Routers, Wi-Fi Aps. Basic Understanding - issues involved in administering & maintaining, LAN & Wireless Network, Firewalls etc. Good organizational skills, combined with a proactive approach. Excellent communication skills. Working Hours: Onsite Role - 8:30am - 4:30pm - with some flexibility to work from home during school holidays. Benefits Package: 27 Days Holiday + Bank Holidays / Pension Scheme / Free School Lunches / Training.

3rd Line Engineer - Solaris Basingstoke 55k plus 3% bonus and 10% DV bonus and 10% Pension Candidates must be willing and eligible to go through SC and DV clearance for this role I am looking for an experienced 3rd Line Messaging Engineer for a client of mine who are a leading IT Systems integrator operating within the UK defence sector. Your role will involve: Incident management - Incident logging, triage and assignment on required toolsets. Manage the Incident to resolution. Keep the incident record updated in accordance with agreed WI. Escalate where necessary. Problem management - Perform detailed and extensive investigations on any ongoing Problem Records. Collate data from various sources and provide expert analysis. Monitor, investigate and fix any problems with the Nexor X500 DSA. Monitor, investigate and fix any problems with the Exchange 2003 Messaging system. Communicate and collaborate with the customer who is an intermediary to the end user Your transferable skills and experience: Knowledge of Simple Mail Transfer Protocol (SMTP) Knowledge of X400 messaging Knowledge of Nexor DSA Knowledge of X500 addressing and address book replication Knowledge and Experience of UNIX scripting Experience of Interoperable C4I Services (ICS) Experience of Oracle 8-10g Experience of Solaris 10 Experience of UNIX / HP-UX Desirable -or willing to learn - Microsoft Exchange 2003 Desirable - or willing to learn - Microsoft Server 2003 Desirable - or willing to learn - Active Directory Desirable - or willing to learn - VMWare V5 / V5.5 Desirable - or willing to learn - ITIL

At Aberdeen, our ambition is to be the UK's leading Wealth & Investments group. Strengthening talent and culture is one of our strategic priorities. We strive to make Aberdeen a great place to work so that we can attract and retain the industry's best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders, and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent. Aberdeen comprises three businesses, interactive investor (ii), Investments, and Adviser, each of which focuses on meeting and adapting to our clients' evolving needs: interactive investor, the UK's second largest direct-to-consumer investment platform, enables individuals in the UK to plan, save, and invest in the way that works for them. Our Adviser business provides financial planning solutions and technology for UK financial advisers, enabling them to create value for their customers. Our Investments business is a specialist asset manager that focuses on areas where we have both strength and scale to capitalise on the key themes shaping the market, through either public markets or alternative asset classes. About the Department Aberdeen's Platform & Enablement Squad sits within the Corporate Technology Office; this is responsible for managing the Corporate Tribes infrastructure and integrations. This will support all Squads within the Corporate Tribe with their continuously evolving requirements, creating a solid foundation for all business Unit applications About the Role The Integration Engineer works closely with product teams, architects, and platform engineers to design, build, and support integration solutions across our Azure estate. You will be responsible for enabling secure, scalable, and event-driven communication between systems using a range of Azure-native services. This role is key to ensuring our cloud platforms are connected, automated, and aligned with modern integration patterns. Key Responsibilities Design and implementation of integration solutions using Azure services such as Logic Apps, Function Apps, Service Bus, Event Grid, and Event Hub. Collaborate with architects to define patterns for event-driven and API-based integrations. Develop data pipelines and orchestrations using Azure Data Factory and Abinitio to support batch and near-Real Time data integration scenarios. Implement automated deployment and testing of integration components using Azure DevOps or GitHub Actions. Contribute to Infrastructure as Code (IaC) practices using Bicep or Terraform. Set up and maintain observability for integration components using Azure Monitor, Application Insights, and Log Analytics. Support incident response and root cause analysis for integration-related issues. Apply security best practices across integration solutions, including authentication, encryption, and access control. Ensure compliance with internal and external standards (eg, ISO, GDPR). Provide 2nd/3rd line support for integration solutions. Troubleshoot performance, connectivity, and configuration issues across cloud environments. About the Candidate The ideal candidate will possess the following: Experience in designing and delivering integrations using Azure services such as Logic Apps, Function Apps, Service Bus, Event Grid, Event Hub, and API Management. Experience with RESTful APIs, JSON, and integration patterns (eg, pub/sub, request/response, ETL). Understanding of DevOps practices and tools (Azure DevOps, GitHub, CI/CD). Knowledge of security and identity management in Azure (eg, OAuth2, Managed Identities, RBAC). Understanding of event-driven and message-based architectures. We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process. Our benefits There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days' annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits - including gym discounts, season ticket loans and access to an employee discount portal. Our business Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas - our vectors of growth - focused on our clients' changing needs. An inclusive way of working Whatever way you like to work, if you have the talent and commitment to join our team, we'd like to hear from you. At Aberdeen we've adopted a blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements - for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability - please let us know and we'll be happy to help. We're committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense - this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone. If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

Location: Glascoed (Hybrid, minimum 3days onsite per week) Duration: 12 Month Contract Client: BAE Systmes Rate: 40.33 per hour umbrella (Inside IR35) Overview: This is a temporary opportunity for 6 months initially and may extend to a year. It would suit someone who has 5 years plus experience but is ready to take on the next challenge. You will be the main HR point of contact for the site which has an occupancy of circa 600 employees. You will join a small HR team of 5 based on the site. Key Deliverables include but not limited to: Business Partnering with the Glascoed and Central Manufacturing teams, alongside Business support functions as a when required in collaboration with the wider DS HR function Contribute to the development of the business People Strategy and supporting People Plan, ensuring alignment with business requirements and objectives Aligning HR schemes and solutions with the business requirements and objectives and ensuring successful embedding of enterprise and business HR schemes and initiatives Providing market/business insights to inform development of the business People Plan Ensuring alignment and delivery of HR solutions provided by CoE SME's, HR Shared Services and 3rd parties Coordinating, aligning and leveraging the HR function and resources, within the business, the CoE and HR Shared Services to deliver the business People Plan Leading the delivery of complex HR projects in alignment with the People Plan Providing advice and coaching to line management and senior leaders on people related business matters aligned to policy, process and legal compliance Key Skills include: 5 years + HR experience Experience of understanding business requirements, translating into appropriate HR solutions and delivering within budget/timescales Operating HR in an engineering/manufacturing or project based organisation an advantage Experience of HR in a unionised business essential Degree qualified in HR/Business or similar, with CIPD qualification you will be articulate and technology proficient (Microsoft office suite or similar)

Service Desk Engineer - Central Birmingham 3 month contract 200 - 250 p/d (please note; this role is inside IR35) Working with a well-known and public-facing organisation of circa 2000 IT end-users and multiple sites across the country, you'll be part of a small team supporting users and resolving technical issues spanning all end-user-computing, infrastructure, business systems, telephony etc across multiple sites. You will be working within a small and friendly IT team of very capable individuals dealing with tickets logged from internal users and resolving or escalating when required. You'll be given the opportunity to rapidly progress your career and gain exposure to 2nd line responsibilities within a well established and thriving organisation. Core responsibilities: Provide first point of contact technical IT support - both remotely and physically Support projects as required, such as a current laptop build and deployment project Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocking user accounts, managing access permissions from the O365 admin portal and installing software Maintain Active Directory including management of end-user accounts Perform basic security administration tasks Collaborate with 3rd parties when required, ensuring all problems are dealt with swiftly Skills required: Previous experience working in a support role Experience supporting Microsoft Windows Server based Infrastructure Experience with Windows 10, Office 365, Active Directory Any basic networking knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured Possess excellent communication skills with the ability to explain technical concepts to non-technical users Possess a positive can-do attitude and be able to communicate with users of all different technical levels

Joining Arup Today the risks to people, assets and organisations are rapidly evolving. We help clients navigate the toughest questions in the spheres of safety risk, security risk and business risk. Whether due to geopolitical risk, climate change, life extension of ageing infrastructure or the increased connectivity of our built environment, we help clients develop appropriate and proportionate solutions to their risks. Our Resilience Security and Risk team includes leading experts in security intelligence, blast and protective design, physical and electronic security design, cyber-security, personnel and operational security. Watch this short clip to discover how Arup are shaping a better world and how you could be a part of it! The Opportunity We work closely with other disciplines in Arup to find solutions that meet our client's objectives and are sustainable in their implementation. To enable us to do this we are looking for an enthusiastic and capable Senior Security Consultant/System Engineer to join our world leading security consultancy. Such a specialist should have a strong foundation in security consulting and security system design/implementation. The role of Security Consultant/System Engineer within the Resilience Security and Risk team demands a high degree of technical ability and some commercial exposure. As a Security Consultant/System Engineer, the primary focus will be the day-to-day design of security systems on projects across our portfolio of work, ensuring delivery is to a consistently high standard and meeting client and stakeholder expectations. At Arup, you belong to an extraordinary collective - in which we encourage individuality to thrive. Our strength comes from how we respect, share and connect our diverse experiences, perspectives and ideas. You will have the opportunity do socially useful work that has meaning - to Arup, to your career, to our members and to the clients and communities we serve. Is this role right for you? The suitable candidate will have proven skills in delivering security projects within the built environment, a significant part of which must include demonstrable experience of working in a multi-disciplinary engineering consultancy environment. You will possess a relevant qualification in security or built environment discipline. Alternatively, we will also consider significant industry experience within security or risk management. Ideally you will hold or be working towards professional membership of an established UK security related institutions such as Security Institute; Register of Security Engineers and Specialists (RSES); ASIS. We are looking for the following skills and knowledge: Design and delivery of integrated solutions using the latest technology applicable to security design (e.g Video surveillance, access control and intruder detection systems). Integration to other third-party site-based systems (i.e. Fire, BMS, etc.) Knowledge and the implementation of physical barrier systems including; Pedestrian turnstiles/electronical operated gate systems; Perimeter fences, vehicle gates and barriers; Hostile vehicle mitigation systems (active and static). Appreciation of current initiatives within the industry such as SABRE, Secured by Design, etc. Physical design of facilities and controlled areas to mitigate against forced entry using manual/powered tools. Contribute, develop and/or interpret threat, vulnerability and risk assessments. Conversant in designing in the BIM and Revit environments and be able to provide guidance to the junior consultants/engineers on delivery and the security considerations. Capable of undertaking technical security reviews, audits, design surveys, installation inspections and approvals, and other similar tasks of our clients Experience in the design of security systems in the following sectors would be an advantage but not necessary • Data centres • Aviation • Government / defence Not ready to apply just yet, or have a few questions? Contact Marek Mazurowski . Please note, to ensure we remain GDPR compliant do not send your CV directly to us via this email. What we offer you At Arup, we care about each member's success, so we can grow together. Guided by our values, we provide an attractive total reward package that recognises the contribution of each of our members to our shared success. As well as competitive, fair and equitable pay, we offer a career in which all of our members can belong, grow and thrive - through benefits that support health and wellbeing, a wide range of learning opportunities and many possibilities to have an impact through the work they do. We are owned in trust on behalf of our members, giving us the freedom, with personal responsibility, to set our own direction and choose work that aligns with our purpose and adds to Arup's legacy. Our members collaborate on ambitious projects to deliver remarkable outcomes for our clients and communities. Profit Share is a key part of our reward, enabling members to share in the results of our collective efforts. We also provide Private medical insurance, Life assurance, Accident insurance and Income protection cover. In addition, you'll have access to flexible benefits to help you look after all aspects of your wellbeing and give you the freedom and flexibility to find the best solutions for you, your family, and your individual needs. Different people, shared values Arup is an equal opportunity employer that actively promotes and nurtures a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, marital status, disability, neurotype or mental health, race or ethnicity, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. We are an open environment that embraces diverse experiences, perspectives, and ideas - this drives our excellence. Guided by our values and alignment with the UN Sustainable Development Goals, we create and contribute to equitable spaces and systems, while cultivating a sense of belonging for all. Our internal employee networks support our inclusive culture: from race, ethnicity and cross-cultural working to gender equity and LGBTQ+ and disability inclusion - we aim to create a space for you to express yourself and make a positive difference. Discover more about life at Arup at . We are committed to making our recruitment process and workplaces accessible to all candidates. Please contact Marek Mazurowski let us know if you need any assistance or reasonable adjustments throughout your application or interview process, and/or to perform the essential functions of the role. We will do everything we can to support you. Our Application Process To understand what to expect next, please visit Stay safe online - Arup will never ask for your bank details as part of our recruitment process. Recruitment Agencies - We have a Preferred Supplier List of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on the list. Closing Date: 23rd November 2025 Please note we may close the role earlier than the advertised date should we receive a large number of applications, so please ensure you apply early.

Nigel Frank International is hiring on behalf of a Microsoft Partner in Basildon, Essex, looking for a Cloud Solutions Consultant to join their growing technical team. This is a hybrid role, with occasional client site visits, offering the chance to work on major cloud and infrastructure projects across the Microsoft ecosystem. The Role You'll play a key part in delivering large-scale cloud installations and migrations, working across Azure, Microsoft 365, SharePoint, and wider network environments. The role combines hands-on technical delivery with collaboration alongside 2nd and 3rd line engineers, ensuring smooth project rollouts and reliable ongoing support. Typical work will include: Leading Azure and Microsoft 365 migrations - including 200+ user environments Delivering SharePoint Online migrations and configuration projects Implementing, configuring, and maintaining firewalls, servers, and networking infrastructure Troubleshooting and resolving cloud, networking, and connectivity issues Supporting and mentoring engineers on escalated technical matters Ensuring smooth project delivery with a focus on performance, security, and reliability What We're Looking For Proven experience in Azure and Microsoft 365 migrations and administration Strong understanding of networking, firewalls, and hybrid cloud environments Confident managing end-to-end infrastructure installations Excellent troubleshooting and problem-solving ability Strong communication skills - comfortable working directly with clients and internal teams Experience in a Microsoft Partner or MSP environment (preferred) What's on Offer Salary up to 60,000 , depending on experience Hybrid working - mix of home, office, and client site work Opportunities for training, development, and Microsoft certification Inclusive, collaborative culture with a focus on technical growth Private healthcare, pension, and mileage allowance for travel If you're confident leading complex cloud migration projects and want to be part of a modern, forward-thinking Microsoft Partner delivering high-impact cloud projects - this is an excellent opportunity to hit the ground running

Production Engineer Location: Bristol Salary: 46k - 50k A local engineering company are now looking for a Production Engineer to join their team. Production Engineer - Job Overview We are looking for an enthusiastic and driven Production Engineer to join our manufacturing team. The successful candidate will be responsible for supporting production operations by improving manufacturing processes, introducing new products to the shop floor, and leading efficiency and ergonomic improvement projects. This role requires hands-on problem solving, collaboration across departments, and strong coaching abilities to uplift team capability and performance. A core focus will be on delivering long-term strategic improvements, reducing operational costs, and enhancing workplace ergonomics to ensure a safe, productive, and scalable manufacturing environment. Production Engineer - Key Responsibilities Manufacturing Support & Process Optimization Develop and refine production processes, work instructions, and tooling specifications. Drive long-term improvement strategies to enhance productivity and quality. Support the smooth introduction of new products from design into manufacturing. Identify and implement cost-saving measures through process streamlining and waste reduction. CAD & Product Lifecycle Management Utilize Creo to update and optimize technical drawings, 3D models, and assemblies. Manage design changes and product data using Windchill PLM, ensuring data integrity across functions. Collaborate with R&D and design teams to ensure manufacturability and assembly efficiency. Coaching & Collaboration Coach operators and technicians on best practices, new procedures, and equipment use. Act as a key point of contact between engineering, production, and quality teams to resolve manufacturing challenges. Promote a culture of learning, continuous improvement, and operational excellence. Workplace Ergonomics & Safety Conduct ergonomic assessments of production workstations to improve operator comfort and safety. Design tools, jigs, and fixtures to support ergonomic and efficient manufacturing practices. Recommend layout and workflow changes to reduce physical strain and enhance productivity. Continuous Improvement & Cost Reduction Apply Lean Manufacturing principles (e.g., 5S, Kaizen, SMED) to optimize workflow and reduce waste. Support cost-reduction initiatives by analysing material usage, labour efficiency, and equipment performance. Use data-driven approaches to assess current performance and implement sustainable improvements. Problem Solving & Root Cause Analysis Lead investigations into production issues, utilizing structured methods to identify root causes and corrective actions. Work collaboratively with suppliers and internal teams to resolve design and build quality concerns. Production Engineer - Essential Skills and Qualifications The ideal candidate MUST come from the Engineering & Manufacturing Industry as a Production Engineer. You will also have the following skills, qualifications and experience. Degree or equivalent in Mechanical, Manufacturing, or Production Engineering Proficient in Creo 3D CAD software. Experienced with Windchill or similar Product Lifecycle Management systems. Solid understanding of manufacturing processes, assembly methods, and design for manufacture (DFM). Demonstrated success in delivering process improvements and cost reductions. Ability to coach, mentor, and influence operators and technicians. Excellent communication, collaboration, and analytical skills. Knowledge of ergonomics and its practical application in a manufacturing environment. Production Engineer - Desirable Skills Exposure to Lean Manufacturing, Six Sigma, or other CI methodologies. Familiarity with ISO 9001 quality systems and production documentation. Experience working with ERP systems (e.g., SAP, Microsoft Dynamics). Experience in the coffee machine or similar consumer appliance sector. For more information please call Paul Gorton on (phone number removed). Ridgeline are acting as a 3rd party on behalf of our client. All applications will be held on our database for current and future positions. We will endeavour to get back to all applicants but if you have not heard from us within 10 working days then your application has been unsuccessful but please feel free to contact us for an update.

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support Engineer at their Birmingham site. 1st Line WAN Network Engineer - Birmingham (On-site) £15/hr Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: 4 days on (7am-7pm), 4 days off, 4 nights on (7pm-7am), 4 nights off The Opportunity: Are you ready to take the next step in your networking career? Whether you're an experienced 1st Line Network Engineer or looking for a fresh challenge, this is your chance to join a dynamic 24/7 operations team supporting a global customer WAN estate. This role is ideal for someone with a solid foundation in networking who's eager to grow into more advanced technical roles. We'll support your development every step of the way. What You'll Be Doing Act as the first point of contact for WAN-related incidents and alerts Perform triage, basic configuration, and 1st line troubleshooting Monitor and maintain global network infrastructure Escalate complex issues while maintaining ownership and accountability Collaborate with 2nd and 3rd line teams to build your skills Engage with internal and external third parties Keep documentation accurate and up to date What You'll Bring Previous experience in a 1st line support Knowledge of: Routing & Switching (ideally CCNA-level) Strong communication and problem-solving skills A proactive, "right first time" mindset Contract Details Type: Temporary Rate: £15 per hour Location: Fully on-site in Birmingham Shift Pattern: 12-hour shifts (4 days, 4 off, 4 nights, 4 off) Ready to join a skilled team and grow your networking career? Apply now and be part of something impactful.

An MSP based in Stoke-on-Trent is looking for an experienced 3rd Line Support Engineer to manage complex support tickets escalated from 1st and 2nd line engineers, perform advanced troubleshooting, and resolve a wide range of technical issues across client environments. This role is ideal for a proactive problem-solver with deep technical expertise in IT infrastructure, who thrives in a fast-paced MSP environment and is dedicated to delivering exceptional customer service. As the 3rd Line Support Engineer your key responsibilities will be: Handle complex incident and problem tickets escalated from 1st and 2nd line engineers. Provide advanced troubleshooting and root cause analysis for hardware, software, server, and network related issues. Act as a senior point of contact within the service desk, offering mentoring and technical guidance to junior engineers and apprentices. Maintain clear and detailed technical documentation and contribute to the knowledge base. Liaise with clients to provide updates and explanations regarding ticket resolution progress. Champion service desk efficiencies and support process improvements. Ensure all work adheres to internal SLAs and complies with industry best practices. Support the team in meeting service desk KPIs by helping maintain manageable ticket volumes and ensuring timely resolution of issues. The 3rd Line Support Engineer will be able to demonstrate the following skills and attributes: Proven experience in a senior or 3rd line IT support role, with at least 5 years in technical support and 2+ years at a senior level, ideally within a Managed Service Provider (MSP) environment. Advanced knowledge of Microsoft Windows Server platforms and domain infrastructure including Active Directory, Group Policy, DNS, and DHCP. Strong hands-on experience with Microsoft 365 services, including Exchange Online, SharePoint, and Azure AD (Entra ID), with exposure to Conditional Access, Intune, and Defender for Endpoint. Proficient in managing virtualization technologies such as VMware ESXi and Microsoft Hyper-V. Confident in configuring and maintaining firewalls, with a strong understanding of network security best practices and cybersecurity principles. Skilled in implementing and managing backup solutions and disaster recovery plans. Excellent analytical, diagnostic, and problem-solving skills, with the ability to manage escalations independently and work with minimal supervision. Familiarity with ITSM frameworks, ideally with ITIL Foundation certification or working knowledge of service management best practices. Experience with networking and hardware vendors such as Ubiquiti Unifi, Watchguard, SonicWall, Draytek, Ruckus, TP-Link, and Synology. Bachelors degree in Computer Science, Information Technology, or a related discipline (preferred but not essential). Your work will mainly be from the office in Stoke and ticket-based, occasional on-site visits may be required to meet specific client needs. Appointment will be subject to right to work checks and satisfactory references. If this sounds like the 3rd Line Support Engineer position for you, click apply now and send us your CV!

3rd Line Team Lead Location: Remote (UK-based) Salary: Up to 60k, depending on experience Full-Time, Permanent A leading Managed Services Provider is recruiting for a 3rd Line Team Lead to manage a skilled team of engineers supporting Microsoft technologies across a diverse client base. This role is approximately 80% technical and 20% managerial, suited to someone who wants to remain hands-on while guiding a high-performing team. Key responsibilities: Leading a remote team of 3rd Line Engineers, providing technical guidance, mentoring and performance oversight Supporting Microsoft environments including On-Premises Active Directory, Microsoft 365 and Azure Acting as an escalation point for complex technical issues and ensuring timely resolution Collaborating with internal teams and clients to deliver high-quality service and drive continuous improvement Enhancing operational efficiency through documentation, process optimisation and proactive problem-solving Required experience: Strong experience in a 3rd Line Support role, ideally within a Managed Services or MSP setting In-depth knowledge of Microsoft technologies: Windows Server, Active Directory, Microsoft 365 and Azure Proven leadership skills with a passion for team development and success Excellent communication and stakeholder management abilities Relevant certifications such as Microsoft Certified: Azure Administrator Associate are advantageous Must be eligible for SC Clearance. Paying up to 60k. Remote based.

Job title: 3rd Line AV Support Engineer Role Type: Permanent, Full time Location: London Join a dynamic team of AV experts delivering high-quality support services across client environments. This role offers collaboration with cross-functional teams, weekly self-development time, staggered shifts, and opportunities for on-site work. Key Responsibilities: Provide incident, request, change, and problem management support. Troubleshoot AV issues, meet SLA targets, and perform root cause analysis. Monitor systems, escalate issues, and suggest service improvements. Support remote and on-site upgrades and contribute to knowledge sharing. Collaborate with project teams and attend regular reviews and client meetings. Participate in on-call rota and occasional planned on-site support. Required Skills & Experience: 2+ years in AV support within a service operations environment. Strong knowledge of Microsoft Teams Rooms and AV hardware (Yealink, Logitech, Lenovo, Poly, Surface Hubs, Teams phones). Proven L2-L3 support experience, excellent communication, and problem-solving skills. Ability to manage workloads, work flexibly, and collaborate effectively.