Assessment Advanced Practitioner- 42ph-Up to 150 accommodation An exciting opportunity has come up for an experienced social worker to join a very well established local authority in the South West, as an Advanced Practitioner within their assessment & intervention service. This role gives you the opportunity to join a close-knit team with very supportive managers, ensuring you have everything you need to provide the best possible care to service users! This position is offering hybrid working options, allowing you to maximise the time spent from the comfort of your own home and to create a fantastic work life balance. Responsibilities you will hold in this position include - Provide professional leadership and supervision to colleagues within your team Supporting your manager with the day-to-day operations of your team Working with children and families with a complexity of needs Supporting the development of good evidence-based practice Champion high standards of professional social work practice Benefits of this position include - Attractive rate of pay - Up to 42ph Flexible hybrid working Generous accommodation allowance - up to 150 per week Supportive management team ASAP Interview / Start Long term contracts available Requirements: A degree in Social Work & Social Work England registration Experience in working Children's Services as a senior or advanced practitioner A drivers license & access to a car An up to date DBS check How to Apply If you would like to apply to this role, please send your CV to (url removed), asap as shortlisting has already begun. If this role is not quite right for you but you would like to have a conversation about other roles, please search and connect with me, Adam Halpin, on LinkedIn or give me a call on (phone number removed) & use my personal extension: 3354. We are NonStop, a leading provider of staffing solutions throughout Europe and now also in the US. We're passionate about connecting talent with opportunity and work non-stop to support our clients in hiring the best talent for their teams. Feel free to pop over to our website, NonStop Consulting, for more information, to browse all our roles, or to let us know how we can help you.
Feb 27, 2026
Contractor
Assessment Advanced Practitioner- 42ph-Up to 150 accommodation An exciting opportunity has come up for an experienced social worker to join a very well established local authority in the South West, as an Advanced Practitioner within their assessment & intervention service. This role gives you the opportunity to join a close-knit team with very supportive managers, ensuring you have everything you need to provide the best possible care to service users! This position is offering hybrid working options, allowing you to maximise the time spent from the comfort of your own home and to create a fantastic work life balance. Responsibilities you will hold in this position include - Provide professional leadership and supervision to colleagues within your team Supporting your manager with the day-to-day operations of your team Working with children and families with a complexity of needs Supporting the development of good evidence-based practice Champion high standards of professional social work practice Benefits of this position include - Attractive rate of pay - Up to 42ph Flexible hybrid working Generous accommodation allowance - up to 150 per week Supportive management team ASAP Interview / Start Long term contracts available Requirements: A degree in Social Work & Social Work England registration Experience in working Children's Services as a senior or advanced practitioner A drivers license & access to a car An up to date DBS check How to Apply If you would like to apply to this role, please send your CV to (url removed), asap as shortlisting has already begun. If this role is not quite right for you but you would like to have a conversation about other roles, please search and connect with me, Adam Halpin, on LinkedIn or give me a call on (phone number removed) & use my personal extension: 3354. We are NonStop, a leading provider of staffing solutions throughout Europe and now also in the US. We're passionate about connecting talent with opportunity and work non-stop to support our clients in hiring the best talent for their teams. Feel free to pop over to our website, NonStop Consulting, for more information, to browse all our roles, or to let us know how we can help you.
A leading agricultural business in Greater Lincolnshire seeks an experienced Farm Manager for a 6,000-acre mixed arable operation. This senior role involves overseeing operational, financial, and strategic performance while implementing sustainable practices and managing staff. The ideal candidate should possess strong leadership, commercial awareness, and expertise in regenerative agriculture. A competitive salary package, including accommodation and vehicle, is offered.
Feb 27, 2026
Full time
A leading agricultural business in Greater Lincolnshire seeks an experienced Farm Manager for a 6,000-acre mixed arable operation. This senior role involves overseeing operational, financial, and strategic performance while implementing sustainable practices and managing staff. The ideal candidate should possess strong leadership, commercial awareness, and expertise in regenerative agriculture. A competitive salary package, including accommodation and vehicle, is offered.
Nonstop Care are working with a well-established local authority, who are looking for a Locum Advanced Social Worker to join their Assessment team, based in the Southwest. This is an opportunity to work in a beautiful rural location within a busy and productive team. The position offers the flexibility to work from the comfort of your own home, allowing you to build a better work-life balance. Benefits: Up to 42, scaling based on interview and experience. Immediate start. Rural location. Hybrid. Ongoing contract. Manageable caseloads. Accommodation allowance. Requirements: Social Work England registration & DBS Experience within Assessment or Child Protection A full driving licence The hiring managers will be interviewing as & when strong candidates come across their way, so apply now to secure your chance. If this isn't the right position for you, there are multiple positions across various seniority's available. Get in touch with our recruitment specialist Andrew Rowley to discuss. Email: (url removed) Contact Number: (phone number removed)
Feb 27, 2026
Contractor
Nonstop Care are working with a well-established local authority, who are looking for a Locum Advanced Social Worker to join their Assessment team, based in the Southwest. This is an opportunity to work in a beautiful rural location within a busy and productive team. The position offers the flexibility to work from the comfort of your own home, allowing you to build a better work-life balance. Benefits: Up to 42, scaling based on interview and experience. Immediate start. Rural location. Hybrid. Ongoing contract. Manageable caseloads. Accommodation allowance. Requirements: Social Work England registration & DBS Experience within Assessment or Child Protection A full driving licence The hiring managers will be interviewing as & when strong candidates come across their way, so apply now to secure your chance. If this isn't the right position for you, there are multiple positions across various seniority's available. Get in touch with our recruitment specialist Andrew Rowley to discuss. Email: (url removed) Contact Number: (phone number removed)
Facilities Manager Location: Portsmouth Job Type: 3 month temporary Salary: 19.46 paye We are seeking a dedicated Facilities Manager to oversee the management of spaces, ensuring compliance with statutory regulations and legislation. This role involves proactive contract management, ensuring excellent customer care, and the safe operation of the buildings. The ideal candidate will have experience in facilities management, particularly in multi-site and public buildings, and possess strong health and safety qualifications. Day-to-Day Responsibilities: Manage a robust planned preventative maintenance (PPM) regime for electrical, mechanical infrastructure, and building fabric. Oversee contract management, ensuring suppliers meet obligations and deliver value for public money. Maintain high standards of customer care in day-to-day facilities management services. Implement Forward Maintenance Plan, considering the lifecycle of critical plant and fabric degradation. Manage site security procedures, access controls, and ensure compliance with security protocols. Conduct regular reviews of security arrangements and implement improvements as necessary. Coordinate the management of contractors for services such as maintenance, cleaning, and security. Handle minor projects like office moves, plant replacements, and redecorations. Utilise CAFM systems for planning, tracking, and recording FM activities. Analyse FM data to identify trends and optimize services. Perform checks and audits to ensure all aspects of FM delivery meet KPI standards. Promote environmentally responsible practices in FM operations. Customer Service: Deliver customer-centric services, tailoring office accommodations to suit customer needs. Respond promptly to customer requests and ensure all service obligations are met. Line Management: Directly manage the Deputy FM and oversee the Facilities Assistants. Use tools like PDRs and monthly meetings to develop the skills and knowledge of FM colleagues. Ensure continuous availability of contact points for FM issues. Communication: Manage relationships with all internal and external stakeholders effectively. Maintain proactive communication with other departments to enhance collaboration. Ensure all FM communications are clear, concise, and relevant. Budgets and Contracts: Manage financial expenditure within budgetary constraints. Follow financial processes for procuring contracts and approving invoices. Ensure robust contract management to protect the organisation's financial position. Required Skills & Qualifications: Proven facilities management experience, including handling multi-site and public buildings. Minimum qualifications: NEBOSH Health and Safety at Work, IOSH Managing Safely, or equivalent. Experience in managing health and safety in the workplace. Strong line management and proactive contract management skills. Budget management experience. Behaviours: Positive and proactive approach to change. Ability to manage under pressure and inspire team performance. Customer-focused with a pragmatic and solution-focused attitude. Professional team player, business-oriented, and accountable. This role is crucial for ensuring our facilities are safe, efficient, and compliant. To apply for this Facilities Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Feb 27, 2026
Seasonal
Facilities Manager Location: Portsmouth Job Type: 3 month temporary Salary: 19.46 paye We are seeking a dedicated Facilities Manager to oversee the management of spaces, ensuring compliance with statutory regulations and legislation. This role involves proactive contract management, ensuring excellent customer care, and the safe operation of the buildings. The ideal candidate will have experience in facilities management, particularly in multi-site and public buildings, and possess strong health and safety qualifications. Day-to-Day Responsibilities: Manage a robust planned preventative maintenance (PPM) regime for electrical, mechanical infrastructure, and building fabric. Oversee contract management, ensuring suppliers meet obligations and deliver value for public money. Maintain high standards of customer care in day-to-day facilities management services. Implement Forward Maintenance Plan, considering the lifecycle of critical plant and fabric degradation. Manage site security procedures, access controls, and ensure compliance with security protocols. Conduct regular reviews of security arrangements and implement improvements as necessary. Coordinate the management of contractors for services such as maintenance, cleaning, and security. Handle minor projects like office moves, plant replacements, and redecorations. Utilise CAFM systems for planning, tracking, and recording FM activities. Analyse FM data to identify trends and optimize services. Perform checks and audits to ensure all aspects of FM delivery meet KPI standards. Promote environmentally responsible practices in FM operations. Customer Service: Deliver customer-centric services, tailoring office accommodations to suit customer needs. Respond promptly to customer requests and ensure all service obligations are met. Line Management: Directly manage the Deputy FM and oversee the Facilities Assistants. Use tools like PDRs and monthly meetings to develop the skills and knowledge of FM colleagues. Ensure continuous availability of contact points for FM issues. Communication: Manage relationships with all internal and external stakeholders effectively. Maintain proactive communication with other departments to enhance collaboration. Ensure all FM communications are clear, concise, and relevant. Budgets and Contracts: Manage financial expenditure within budgetary constraints. Follow financial processes for procuring contracts and approving invoices. Ensure robust contract management to protect the organisation's financial position. Required Skills & Qualifications: Proven facilities management experience, including handling multi-site and public buildings. Minimum qualifications: NEBOSH Health and Safety at Work, IOSH Managing Safely, or equivalent. Experience in managing health and safety in the workplace. Strong line management and proactive contract management skills. Budget management experience. Behaviours: Positive and proactive approach to change. Ability to manage under pressure and inspire team performance. Customer-focused with a pragmatic and solution-focused attitude. Professional team player, business-oriented, and accountable. This role is crucial for ensuring our facilities are safe, efficient, and compliant. To apply for this Facilities Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 - 27,993.18 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Educated to Level 3 (or equivalent experience) Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Our client is a progressive, privately owned land and farming business operating at scale across the UK. With a strong focus on regenerative agriculture, environmental stewardship, and long-term land value, the business integrates modern technology, sustainable practices, and commercial discipline to deliver high-performing farming enterprises alongside natural capital and environmental schemes. An exciting opportunity has arisen for an experienced and highly motivated Farm Manager to take responsibility for a 6,000-acre mixed arable operation. This is a senior leadership role within a forward-thinking organisation committed to soil health, biodiversity, and the practical application of modern agricultural systems. The successful candidate will have overall responsibility for the operational, financial, and strategic performance of the farm, delivering against the farm business plan while ensuring the efficient, profitable, and compliant running of the enterprise. Key Responsibilities Full operational management of the farm, including planning and execution of all farming activities Development and delivery of regenerative agriculture practices, including soil health, biodiversity enhancement, and digestate management Strategic cropping and rotation planning across the holding Leadership and management of farm staff, contractors, and seasonal labour Oversight of machinery, infrastructure, and maintenance programmes Use of precision agriculture systems, data, and farm management software to support decision-making Financial management, budgeting, and accurate record keeping Ensuring compliance with health & safety, environmental, and assurance standards Management of SFI, carbon credit, and Biodiversity Net Gain schemes across the farm The Ideal Candidate Will Demonstrate Proven experience in a senior farm management role within a large-scale operation Strong understanding of regenerative agriculture and sustainable land management Confidence in the use of modern agricultural technology and data-driven farming Excellent leadership, organisational, and communication skills Sound commercial awareness with a disciplined approach to cost control A proactive, professional, and solutions-focused approach A competitive remuneration package is offered, including modern accommodation and a vehicle. To find out more, get in touch with me, Hannah, on , email me or apply below!
Feb 27, 2026
Full time
Our client is a progressive, privately owned land and farming business operating at scale across the UK. With a strong focus on regenerative agriculture, environmental stewardship, and long-term land value, the business integrates modern technology, sustainable practices, and commercial discipline to deliver high-performing farming enterprises alongside natural capital and environmental schemes. An exciting opportunity has arisen for an experienced and highly motivated Farm Manager to take responsibility for a 6,000-acre mixed arable operation. This is a senior leadership role within a forward-thinking organisation committed to soil health, biodiversity, and the practical application of modern agricultural systems. The successful candidate will have overall responsibility for the operational, financial, and strategic performance of the farm, delivering against the farm business plan while ensuring the efficient, profitable, and compliant running of the enterprise. Key Responsibilities Full operational management of the farm, including planning and execution of all farming activities Development and delivery of regenerative agriculture practices, including soil health, biodiversity enhancement, and digestate management Strategic cropping and rotation planning across the holding Leadership and management of farm staff, contractors, and seasonal labour Oversight of machinery, infrastructure, and maintenance programmes Use of precision agriculture systems, data, and farm management software to support decision-making Financial management, budgeting, and accurate record keeping Ensuring compliance with health & safety, environmental, and assurance standards Management of SFI, carbon credit, and Biodiversity Net Gain schemes across the farm The Ideal Candidate Will Demonstrate Proven experience in a senior farm management role within a large-scale operation Strong understanding of regenerative agriculture and sustainable land management Confidence in the use of modern agricultural technology and data-driven farming Excellent leadership, organisational, and communication skills Sound commercial awareness with a disciplined approach to cost control A proactive, professional, and solutions-focused approach A competitive remuneration package is offered, including modern accommodation and a vehicle. To find out more, get in touch with me, Hannah, on , email me or apply below!
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Feb 27, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Facilities Manager Location: Black Country and Birmingham (covering Sandwell, Walsall, Dudley and Birmingham) Salary: 36,343.84 - 41,457.52 (dependent on experience) Hours: 37.5 hours per week, Monday-Friday 9am-5pm (hours negotiable) Contract: Full-time Travel: Required across the West Midlands - MUST HAVE OWN VEHCILE Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female About the Organisation We are an established specialist charity providing trauma-informed support services to women, men and children affected by domestic abuse and modern-day slavery. Our holistic approach enables victims and survivors to escape violence and abuse, recover from trauma and build resilience. Our Corporate Services directorate - including Finance, Fundraising, HR, Health & Safety, Training and Governance - underpins and strengthens frontline services, ensuring the organisation operates safely, efficiently and in line with regulatory and contractual requirements. As our services continue to grow, we are seeking an experienced Facilities Manager to oversee the maintenance, health & safety and functionality of our estate, ensuring all buildings provide safe, compliant and efficient environments for staff, victims and survivors. Our Accommodation & Estate Our accommodation portfolio includes: 24-hour refuge accommodation for women and children fleeing domestic abuse Dispersed accommodation (flats and houses) for women, children and male victims Safe houses for victims of modern-day slavery (including HMOs, grouped flats and individual units) Community-based office sites supporting outreach, group work and counselling In total, we manage 16 accommodation sites (78 bedspaces) and 4 office locations across the Black Country and Birmingham. The Role This is a dynamic and challenging role requiring strong technical knowledge, organisational skills and problem-solving capability. You will: Lead Health & Safety across all sites, chairing the H&S Workstream Deliver a robust inspection and preventative maintenance programme Ensure full regulatory and contractual compliance (including statutory testing, HMO licensing, and relevant accommodation standards) Oversee fire safety, first aid provision and incident management Manage contractors and procurement processes Maintain asset registers and lifecycle planning Act as organisational lead for COSHH and stock management Oversee security systems (CCTV, alarms, access control and key management) Line manage a small Household Team, ensuring high standards of cleanliness, safety and trauma-informed practice Work closely with Accommodation Services to minimise void loss and ensure properties are safe, welcoming and fit for purpose You will also contribute to business continuity planning, emergency preparedness and organisational risk management. About You Essential Experience in Facilities Management, property administration or a similar multi-site environment Experience managing contractors and third-party providers Experience conducting inspections, risk assessments and coordinating statutory compliance Strong knowledge of Health & Safety legislation and compliance Experience supervising or line managing staff Excellent organisational, communication and ICT skills (Microsoft 365) Educated to minimum Level 3 (or equivalent experience) Full UK driving licence with access to a vehicle (business insurance required) Eligible to work in the UK Desirable IWFM qualification (or working towards) and/or NEBOSH IOSH Managing Safely (or equivalent) Experience in supported accommodation, housing, social care or regulated environments Knowledge of trauma-informed practice Understanding of the Violence Against Women and Girls strategy and the gendered nature of violence Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Overview Are you an experienced and ambitious Lettings Manager looking for your next opportunity? Do you thrive on driving growth, motivating teams, and delivering outstanding results? If so, we want you to lead ourFleet branchand continue its reputation as one of the strongest performers in the haart network. Benefits of being a Lettings Branch Manager at haart Estate Agents in Fleet: Complete on-target earnings of £80,000 £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme incentive Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Fleet: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & DevelopmentCentre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry,including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Fleet: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of:Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Feb 27, 2026
Full time
Overview Are you an experienced and ambitious Lettings Manager looking for your next opportunity? Do you thrive on driving growth, motivating teams, and delivering outstanding results? If so, we want you to lead ourFleet branchand continue its reputation as one of the strongest performers in the haart network. Benefits of being a Lettings Branch Manager at haart Estate Agents in Fleet: Complete on-target earnings of £80,000 £2,500 for your first 3 months of employment, whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly car allowance Elite bonus scheme incentive Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday Your additional benefits as a Lettings Branch Manager at haart Estate Agents in Fleet: 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & DevelopmentCentre Continued training as you grow and develop within your role Fully-funded training course to help you achieve a nationally recognised qualification within the property industry,including ARLA membership Career progression opportunities, including the opportunity for two promotions in your first 12 months of employment Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip Eligibility for our annual black tie Elevate Awards, in categories related to your role How you will make an impact as a Lettings Branch Manager at haart Estate Agents in Fleet: Leading daily meetings with the Lettings team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with Landlords and Tenants Liaising with Tenants and arranging property viewings in line with their needs Negotiating offers and agreeing new tenancies Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager at haart Estate Agents: Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Residential Lettings Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details: We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of:Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:
Breeder Farm Manager - Somerset Our client is seeking an experienced Breeder Farm Manager to take full operational responsibility for a modern breeder unit in Somerset. This is a hands on leadership role with clear accountability for bird performance, welfare, compliance, and team management. You'll be trusted to run the unit as if it were your own - managing people, birds, data, and standards - while working closely with senior management and technical support to consistently hit production and welfare targets. Key Responsibilities Full responsibility for day to day breeder farm operations (rearing and/or production, depending on site) Delivering flock performance in line with targets: fertility, hatchability, livability & egg numbers Managing and developing on farm staff, setting standards and holding people accountable Ensuring high levels of biosecurity, welfare, and compliance (Red Tractor / Lion / retailer standards) Monitoring data, reporting performance and implementing improvements with technical teams Overseeing maintenance, cleanliness, audits and site presentation The Candidate Proven experience managing a breeder unit (or a senior role ready to step up) Strong technical understanding of breeder performance and stockmanship Confident people manager - calm, organised and respected by teams Detail driven with a commercial mindset (numbers matter here) Comfortable working autonomously while engaging with vets, nutritionists, and management UK right to work and full driving licence The Package Competitive salary reflecting experience and responsibility Performance related bonus Accommodation available (if required) Supportive, professional ownership with long term investment plans Genuine opportunity for progression as the business grows Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, .
Feb 27, 2026
Full time
Breeder Farm Manager - Somerset Our client is seeking an experienced Breeder Farm Manager to take full operational responsibility for a modern breeder unit in Somerset. This is a hands on leadership role with clear accountability for bird performance, welfare, compliance, and team management. You'll be trusted to run the unit as if it were your own - managing people, birds, data, and standards - while working closely with senior management and technical support to consistently hit production and welfare targets. Key Responsibilities Full responsibility for day to day breeder farm operations (rearing and/or production, depending on site) Delivering flock performance in line with targets: fertility, hatchability, livability & egg numbers Managing and developing on farm staff, setting standards and holding people accountable Ensuring high levels of biosecurity, welfare, and compliance (Red Tractor / Lion / retailer standards) Monitoring data, reporting performance and implementing improvements with technical teams Overseeing maintenance, cleanliness, audits and site presentation The Candidate Proven experience managing a breeder unit (or a senior role ready to step up) Strong technical understanding of breeder performance and stockmanship Confident people manager - calm, organised and respected by teams Detail driven with a commercial mindset (numbers matter here) Comfortable working autonomously while engaging with vets, nutritionists, and management UK right to work and full driving licence The Package Competitive salary reflecting experience and responsibility Performance related bonus Accommodation available (if required) Supportive, professional ownership with long term investment plans Genuine opportunity for progression as the business grows Please email your CV to Bradley Frost, Senior Recruitment Delivery Consultant, .
Facilities Supervisor Salary £32,000 On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop s House and Cathedral House with Amigo Hall being a conference/ events space. It is a complex site both in terms of the nature of the buildings and their uses. As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance. This is an exciting time to join the organisation in this role. We have embarked on a new strategy, making changes in how we work, particularly to improve our events service. This role will focus on collaborating across these areas: Deliver a great service and spaces to clergy, clients, staff, and all building users Support the relationships with our parishioners and other groups Ensure the buildings are compliant, safe, clean and well presented at all times Deliver excellent services and events internally Improve our hospitality provision Respond creatively to customer feedback This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users. It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings. Reporting to: The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral. Job Purpose: To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall. There are no reports, but this role is one of a team of three, who are essentially hands on where the job holder will be expected to do as needed and will often work independently as the position is rostered across 7 days Job Responsibilities: This job will be responsible for (this list is not exhaustive): Site/Facilities Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets Supporting the planned maintenance programme and dealing with unexpected issues as they arise Dealing effectively with any emergency/crisis issues Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers Providing decorative touch ups, repair work and general maintenance Lone Working, in evenings and over rostered weekends Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team. Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to, investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards. Play an active role in emergencies and evacuation duties by acting as a fire warden Maintain current first aid at work certificate. Facilitating disabled access and use of buildings Promoting environmental performance and ethical standards in all aspects of the role Events Creating the rota for 4 staff to ensure that all days, including weekends, are covered Bi-monthly stocktake and re-ordering of consumables Ensuring storage areas are clean and in order Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team Working with the Cathedral Administrator to ensure events run smoothly, being responsible for: Set up as required Providing appropriate equipment/IT Providing appropriate catering Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc) Person Specification At least 2 years experience in a similar or related role Knowledge of buildings maintenance in both commercial and residential settings Up to date with current Health and Safety regulations Experienced in managing relationships with contractors and utilities providers Experience in running of events Orderly, tidy and an eye for detail Competent user of Microsoft Office products Excellent communication skills Builds relationships and influences others for mutual benefit Co operates with others outside immediate team Desirable Proactive, Positive, Helpful, Can do approach at all times Self-motivated with organisational and communication skills. Experience in customer support. An eye for creating a great working environment Excellent interpersonal skills and the confidence to deal with people at all levels A highly efficient and organised approach to your workload The ability to adapt and change priorities according to immediate business needs Resourceful and self-motivated Please note that interviews will be conducted on a rolling basis.
Feb 27, 2026
Full time
Facilities Supervisor Salary £32,000 On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop s House and Cathedral House with Amigo Hall being a conference/ events space. It is a complex site both in terms of the nature of the buildings and their uses. As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance. This is an exciting time to join the organisation in this role. We have embarked on a new strategy, making changes in how we work, particularly to improve our events service. This role will focus on collaborating across these areas: Deliver a great service and spaces to clergy, clients, staff, and all building users Support the relationships with our parishioners and other groups Ensure the buildings are compliant, safe, clean and well presented at all times Deliver excellent services and events internally Improve our hospitality provision Respond creatively to customer feedback This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users. It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings. Reporting to: The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral. Job Purpose: To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall. There are no reports, but this role is one of a team of three, who are essentially hands on where the job holder will be expected to do as needed and will often work independently as the position is rostered across 7 days Job Responsibilities: This job will be responsible for (this list is not exhaustive): Site/Facilities Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets Supporting the planned maintenance programme and dealing with unexpected issues as they arise Dealing effectively with any emergency/crisis issues Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers Providing decorative touch ups, repair work and general maintenance Lone Working, in evenings and over rostered weekends Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team. Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to, investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards. Play an active role in emergencies and evacuation duties by acting as a fire warden Maintain current first aid at work certificate. Facilitating disabled access and use of buildings Promoting environmental performance and ethical standards in all aspects of the role Events Creating the rota for 4 staff to ensure that all days, including weekends, are covered Bi-monthly stocktake and re-ordering of consumables Ensuring storage areas are clean and in order Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team Working with the Cathedral Administrator to ensure events run smoothly, being responsible for: Set up as required Providing appropriate equipment/IT Providing appropriate catering Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc) Person Specification At least 2 years experience in a similar or related role Knowledge of buildings maintenance in both commercial and residential settings Up to date with current Health and Safety regulations Experienced in managing relationships with contractors and utilities providers Experience in running of events Orderly, tidy and an eye for detail Competent user of Microsoft Office products Excellent communication skills Builds relationships and influences others for mutual benefit Co operates with others outside immediate team Desirable Proactive, Positive, Helpful, Can do approach at all times Self-motivated with organisational and communication skills. Experience in customer support. An eye for creating a great working environment Excellent interpersonal skills and the confidence to deal with people at all levels A highly efficient and organised approach to your workload The ability to adapt and change priorities according to immediate business needs Resourceful and self-motivated Please note that interviews will be conducted on a rolling basis.
American Hardwood Export Council
Kensington And Chelsea, London
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Feb 27, 2026
Full time
Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 - unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We're looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You'll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You'll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC's programs in Europe, Middle East, India and Oceania. This includes: Producing purchase orders to be authorised and distributed as necessary. Reviewing, logging and recording invoices on Quickbooks accountancy package. Support Financial Director on monthly spending reconciliation reports. Understanding the payment systems and making payments, if required. Support team with obtaining quotes/proposals for services when working with new suppliers. Creation of bid comparison matrixes and contracts for new suppliers. Formatting, filing, and distribution of travel notifications and trip reports. Creation and updating of project and travel itineraries. Booking of staff and third parties accommodation and travel. Liaising with the mailing house provider regarding publication inventory and distribution. Maintain the Mailchimp audience database. Monitoring of the generic AHEC email address and dealing with enquiries. Essential skills: Proficiency in Microsoft Office. Thorough attention to detail. Customer service skills. Good maths knowledge. The ability to use their own initiative. How to apply Please send your CV and a cover letter explaining why you're the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.
Overview Branch Manager - haart South Woodford Are you ready to take the next big step in your estate agency career? Our high-potentialhaart South Woodfordbranch is searching for a motivated, ambitious, and inspiringBranch Managerto lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry-leading training and ongoing support A high-performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader withhaart South Woodford! Benefits of being a Branch Manager at South Woodford £55,000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Feb 27, 2026
Full time
Overview Branch Manager - haart South Woodford Are you ready to take the next big step in your estate agency career? Our high-potentialhaart South Woodfordbranch is searching for a motivated, ambitious, and inspiringBranch Managerto lead the team to even greater success! If you're currently working in estate agency and eager to progress into management, this is the perfect opportunity to showcase your leadership skills, drive performance, and accelerate your career growth. What we offer: Clear progression and leadership development Industry-leading training and ongoing support A high-performing, ambitious environment where your success is recognised and rewarded Take charge of your future and make your mark as a leader withhaart South Woodford! Benefits of being a Branch Manager at South Woodford £55,000 per year, complete on-target earnings £22000 to £25000 basic salary, dependent on experience Six months of supplementary payments to support you whilst you build your pipeline Uncapped commission scheme A Company Car, or a monthly Car Allowance Enrolment onto fully-funded training course that will earn a Level 2 Estate Agent Qualification Career progression opportunities Our new company-wide Elevate incentive program Employee Assistance Programme A day in the life of a Branch Manager Leading daily meetings with the Estate Agency team Coaching the team to achieve KPI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Encourage your teams development and progression Strong focus on generating new and repeat business Developing and maintaining strong relationships with venders and buyers Liaising with prospective buyers and arranging property viewings in line with their needs Negotiating offers and agreeing sales Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies Essential Skills of a Branch Manager Full UK Driving Licence for a manual vehicle Minimum of 2 years' experience within Estate Agency at a Senior Negotiator position, a Property Valuer position, or higher Works well with others to create a team spirit and an enjoyable working environment. Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other The ability to create and action business plans relevant to your branch The ability to monitor and assess performance of local competitors A strong understanding of current legislation related to Estate Agency Ability to manage time sensitive and high volume workloads A reputation for delivering outstanding customer service Ability to work under own initiative Good telephone manner Strong IT skills (Basic Microsoft Packages) Attention to detail The Finer Details We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need: Full UK Driving Licence Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance Drivers Licence Check Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy:We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website.
Director of Health and Safety Higher Education Southwest England Circa 80,000 Plus Excellent Benefits Irwin and Colton have partnered with one of the UK's leading educational institutes to recruit their new Director of Health and Safety, reporting to the Chief People Officer (and working closely with the Vice Chancellor) whilst managing a team of safety professionals. With over 35,000 students and 10,000 members of staff, the institute has an extremely diverse estate ranging from engineering and research & development facilities, through to student accommodation, and agricultural environments. As a result, this role will focus on engaging with a wide range of stakeholders to establish and maintain a programme of continual improvement in the management of Health, Safety and Wellbeing across the estates and its people. This exciting opportunity will ensure a safe and compliant environment for all staff, students, and visitors. It is essential candidates are committed to the institute's values of being a visionary, creative, inclusive, and more, as well as sharing the desire to support an educational community that values diversity and fosters cultural humility. Responsibilities for the Director of Health and Safety will include: Creating and delivering risk management and assurance programs to ensure an accurate understanding of the risk profile Leading and developing the current Health and Safety function to ensure that effective and efficient procedures are in place to identify, measure and report on health and safety related risks Leadership of the function, reporting to internal Boards and Committees to ensure the communication of risk and assurance in addition to engaging external stakeholders Elevating the health and safety management culture across the institute, so that it becomes a key component of the overall institutional culture The successful Director of Health and Safety will have: Experience in leading a health and safety function and team for a large and complex organisation. Exposure to a research or R&D environment would be beneficial. A degree or equivalent and ideally Chartered membership of a relevant industry body (i.e. CMIOSH) Excellent communication and interpersonal skills with experience influencing and engaging with a wide range of senior stakeholders A strong understanding of the Health and Safety regulatory framework The institute recognises the importance of achieving a positive work-life balance and offer a blended approach for working at home and on-site. The nature of this role will require a minimum of three days on-site to provide visible leadership and management of the Health and Safety service for the institute's community. If you would like to know more about this opportunity, please contact Matthew Cathcart on (phone number removed) or Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 27, 2026
Full time
Director of Health and Safety Higher Education Southwest England Circa 80,000 Plus Excellent Benefits Irwin and Colton have partnered with one of the UK's leading educational institutes to recruit their new Director of Health and Safety, reporting to the Chief People Officer (and working closely with the Vice Chancellor) whilst managing a team of safety professionals. With over 35,000 students and 10,000 members of staff, the institute has an extremely diverse estate ranging from engineering and research & development facilities, through to student accommodation, and agricultural environments. As a result, this role will focus on engaging with a wide range of stakeholders to establish and maintain a programme of continual improvement in the management of Health, Safety and Wellbeing across the estates and its people. This exciting opportunity will ensure a safe and compliant environment for all staff, students, and visitors. It is essential candidates are committed to the institute's values of being a visionary, creative, inclusive, and more, as well as sharing the desire to support an educational community that values diversity and fosters cultural humility. Responsibilities for the Director of Health and Safety will include: Creating and delivering risk management and assurance programs to ensure an accurate understanding of the risk profile Leading and developing the current Health and Safety function to ensure that effective and efficient procedures are in place to identify, measure and report on health and safety related risks Leadership of the function, reporting to internal Boards and Committees to ensure the communication of risk and assurance in addition to engaging external stakeholders Elevating the health and safety management culture across the institute, so that it becomes a key component of the overall institutional culture The successful Director of Health and Safety will have: Experience in leading a health and safety function and team for a large and complex organisation. Exposure to a research or R&D environment would be beneficial. A degree or equivalent and ideally Chartered membership of a relevant industry body (i.e. CMIOSH) Excellent communication and interpersonal skills with experience influencing and engaging with a wide range of senior stakeholders A strong understanding of the Health and Safety regulatory framework The institute recognises the importance of achieving a positive work-life balance and offer a blended approach for working at home and on-site. The nature of this role will require a minimum of three days on-site to provide visible leadership and management of the Health and Safety service for the institute's community. If you would like to know more about this opportunity, please contact Matthew Cathcart on (phone number removed) or Irwin and Colton are a specialist Health and Safety recruitment company, based in the South East of England we recruit across the UK. We recruit all roles in the health and safety industry from Health and Safety Manager, Health and safety Director through to Health and Safety Advisor positions. Irwin and Colton Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are currently supporting one of our valued partners in recruiting a full-time Duty Manager for their hotel in Oban. This well-established property is centrally located and undergoing significant refurbishment, with the first 33 rooms scheduled for completion by 1st March. We are seeking an individual who is interested in contributing to the relaunch of the hotel and playing an integral role in its ongoing development into 2026 and beyond. About the role As Duty Manager, you will play a pivotal role in ensuring the seamless operation of the hotel. You will be responsible for overseeing daily activities and making certain that the established standards of service and quality are consistently met and upheld. Your focus will be on maintaining high levels of guest satisfaction and supporting your colleagues, ensuring that every aspect of the hotel runs efficiently and in line with company expectations. As Duty Manager, you will be expected to actively seek out opportunities to increase sales throughout the hotel. Consistently promoting the hotel s services and facilities in a positive manner, both to guests and within the local community. In addition, you should encourage all members of staff to engage in up-selling practices, ensuring they are equipped to recommend upgrades, additional amenities, and enhanced experiences to guests wherever possible. By fostering a proactive sales culture among the team, you will contribute to the overall revenue growth and continued success of the hotel. To deal with the Daily Taking Audit using the information system Rezlynx. To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised. What they need from you The ideal candidate for the role of Duty Manager, will have at least a year s experience in a similar position. As the Duty Manager, you will demonstrate a genuine passion for hospitality, consistently striving to deliver an exceptional experience for both guests and colleagues. Reliability is essential in this role, as you will be entrusted with the smooth running of hotel operations and the maintenance of high standards at all times. In addition, a willingness to learn and grow within the team is highly valued, ensuring that you can adapt to new challenges and contribute to the continued success of this expanding organisation. Proficiency in Excel is essential, a degree in hospitality, business or accountancy is a distinct advantage. What is on offer Competitive salary and share of the tips. Opportunity for fast-track promotion from Duty Manager to Front of House Manager. Option of staff accommodation for a small monthly charge. This fee includes all meals if on duty or not. Discounted hotel stays for you, family and friends. Opportunity for annual bonus based on KPIs and on-target P&L. To be part of one of the UK s largest independent hotel groups, offering plenty of opportunity for growth and exploring new career paths and progression Please note: This opportunity does not qualify for sponsorship or graduate visa candidates. To be considered for this role, you must have the right to work in the UK. About Yellow 42 Yellow 42 are a recruitment agency specialising in hospitality roles - both temporary and permanent.
Feb 27, 2026
Full time
We are currently supporting one of our valued partners in recruiting a full-time Duty Manager for their hotel in Oban. This well-established property is centrally located and undergoing significant refurbishment, with the first 33 rooms scheduled for completion by 1st March. We are seeking an individual who is interested in contributing to the relaunch of the hotel and playing an integral role in its ongoing development into 2026 and beyond. About the role As Duty Manager, you will play a pivotal role in ensuring the seamless operation of the hotel. You will be responsible for overseeing daily activities and making certain that the established standards of service and quality are consistently met and upheld. Your focus will be on maintaining high levels of guest satisfaction and supporting your colleagues, ensuring that every aspect of the hotel runs efficiently and in line with company expectations. As Duty Manager, you will be expected to actively seek out opportunities to increase sales throughout the hotel. Consistently promoting the hotel s services and facilities in a positive manner, both to guests and within the local community. In addition, you should encourage all members of staff to engage in up-selling practices, ensuring they are equipped to recommend upgrades, additional amenities, and enhanced experiences to guests wherever possible. By fostering a proactive sales culture among the team, you will contribute to the overall revenue growth and continued success of the hotel. To deal with the Daily Taking Audit using the information system Rezlynx. To work within departmental budgetary framework and ensure control over stocks, operational costs and expenditure are maximised. What they need from you The ideal candidate for the role of Duty Manager, will have at least a year s experience in a similar position. As the Duty Manager, you will demonstrate a genuine passion for hospitality, consistently striving to deliver an exceptional experience for both guests and colleagues. Reliability is essential in this role, as you will be entrusted with the smooth running of hotel operations and the maintenance of high standards at all times. In addition, a willingness to learn and grow within the team is highly valued, ensuring that you can adapt to new challenges and contribute to the continued success of this expanding organisation. Proficiency in Excel is essential, a degree in hospitality, business or accountancy is a distinct advantage. What is on offer Competitive salary and share of the tips. Opportunity for fast-track promotion from Duty Manager to Front of House Manager. Option of staff accommodation for a small monthly charge. This fee includes all meals if on duty or not. Discounted hotel stays for you, family and friends. Opportunity for annual bonus based on KPIs and on-target P&L. To be part of one of the UK s largest independent hotel groups, offering plenty of opportunity for growth and exploring new career paths and progression Please note: This opportunity does not qualify for sponsorship or graduate visa candidates. To be considered for this role, you must have the right to work in the UK. About Yellow 42 Yellow 42 are a recruitment agency specialising in hospitality roles - both temporary and permanent.
Fire Door Carpenter Mobile Based £38,000k + van, fuel card & other benefits About the Role: We are looking for an experienced Fire Door Carpenter to join our team, carrying out installation, maintenance, and remedial works on fire doors across various properties. You will play a vital role in ensuring buildings remain compliant with current fire safety legislation and industry standards. Key Responsibilities Install new fire doors and associated ironmongery to the highest standards. Carry out fire door inspections, repairs, and remedial works in line with regulations. Ensure all work is compliant with the latest fire safety legislation (e.g., BS 8214, BM Trada, FIRAS). Accurately record completed works and provide reports on compliance. Work efficiently, safely, and with minimal disruption to tenants/clients. Liaise with site managers, residents, and colleagues to deliver excellent service. About You Proven experience as a Carpenter/Joiner with specific expertise in fire door installation and maintenance. Up-to-date knowledge of fire safety regulations and industry standards. Hold relevant qualifications/accreditations (e.g., NVQ Level 2/3 in Carpentry, BM Trada, FIRAS, or equivalent). Ability to work independently and manage own workload effectively. Strong attention to detail with a focus on quality and compliance. Excellent communication and customer service skills. CSCS Card What We Offer £38,000 + Van, fuel card, accommodation (when required) Overtime and additional earning opportunities. Training and upskilling opportunities (e.g., BM Trada/FIRAS certification). Long-term career prospects within a supportive, growing company.
Feb 27, 2026
Full time
Fire Door Carpenter Mobile Based £38,000k + van, fuel card & other benefits About the Role: We are looking for an experienced Fire Door Carpenter to join our team, carrying out installation, maintenance, and remedial works on fire doors across various properties. You will play a vital role in ensuring buildings remain compliant with current fire safety legislation and industry standards. Key Responsibilities Install new fire doors and associated ironmongery to the highest standards. Carry out fire door inspections, repairs, and remedial works in line with regulations. Ensure all work is compliant with the latest fire safety legislation (e.g., BS 8214, BM Trada, FIRAS). Accurately record completed works and provide reports on compliance. Work efficiently, safely, and with minimal disruption to tenants/clients. Liaise with site managers, residents, and colleagues to deliver excellent service. About You Proven experience as a Carpenter/Joiner with specific expertise in fire door installation and maintenance. Up-to-date knowledge of fire safety regulations and industry standards. Hold relevant qualifications/accreditations (e.g., NVQ Level 2/3 in Carpentry, BM Trada, FIRAS, or equivalent). Ability to work independently and manage own workload effectively. Strong attention to detail with a focus on quality and compliance. Excellent communication and customer service skills. CSCS Card What We Offer £38,000 + Van, fuel card, accommodation (when required) Overtime and additional earning opportunities. Training and upskilling opportunities (e.g., BM Trada/FIRAS certification). Long-term career prospects within a supportive, growing company.
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Feb 26, 2026
Full time
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
Feb 26, 2026
Full time
Scheduling Coordinator required for my well esyablisehd client, based on the outskirts of Loughborough Own tramsport is essential, due to the location Office based role Job role: Reporting to the Senior Scheduling Coordinator you will be responsible for the day-to-day activities associated with the scheduling of engineers works within the PAT team as detailed but not limited to the lists below. You will be asked to carry out a range of task s that you are competent to do so or will receive additional training to gain competency. Duties: Complete scheduling activities to meet business needs. Provide updates to PAT Manager. Assess and resolve customer issues where possible or pass them on to be actioned. Provide scheduling of the job cycle process within the department up to the point of invoice. Ensuring working away notices and accommodation bookings are actioned in a timely manner. Ensure all allocated engineers schedules are up to date and sent as required. Ensure that you are utilizing the systems put in place to ensure the smooth workflow through the department. Check and action work reminders for repeat services. Attending client meetings where required to do so (Remotely or in person). Populate engineers calendars and send works as required. Where required populate and send PPM customer spreadsheets. Processing of Client purchase orders for works. Facilitate as required the supply of competency evidence to customers. Facilitate as required the supply of Risk assessments, Method Statements, and permits required by the customer for engineers to gain access to site. Send booking notifications to customers as required. Send booking notifications internally where parts or additional equipment is needed to facilitate work Dealing with client queries, arising from on-site activities, where needed. Take relevant customer phone calls. Action client requests for documentation, clarification and escalation as required. Efficiently communicate with customers via Telephone and Email. Respond to customers in-line with desired internal KPI s. (Generally same day acknowledgement 24hr max and 72hr update or resolution.) Experience Maintain a professional & positive attitude whilst at work, always. Display a hard working & competent, forward thinker who is reliable and able to work well both on their own and as part of a team. Display flexibility and willingness to develop and learn new skills.
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Feb 26, 2026
Full time
About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product building, want to work hard at a mission oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us! The role Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers - we're looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world, Watershed's offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys - leveraging the power of Watershed's broader teams to accomplish this. What you'll do: Own success for a small set of high value customers, driving retention, growth, and impact. Build trusted executive relationships, showing how sustainability data drives strategy. Lead planning and governance with customers through roadmaps and executive reviews. Represent the customer internally to shape product priorities and strategy. Navigate complex customer organizations and coordinate internal teams to deliver value. You might be a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts. Proven success building executive relationships and driving retention and expansion. Strong communicator with C suite presence, able to link sustainability data to strategy. Skilled in change management, helping large organizations adopt new ways of working. Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing multiple enterprise accounts while driving outcomes. Curious and adaptable, eager to make sustainability data the next frontier of business intelligence. The role might include up to 20% travel. Must be willing to work from an office 4 days per week (except for remote roles) Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so. What's the interview process like? It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process. What if I need accommodations for my interview? At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long term conditions, mental health needs, religious observances, neurodivergence, or pregnancy related support requirements. If you need assistance during your process, please contact your recruiter.
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Feb 26, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Feb 26, 2026
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
