Hire Monitoring Claims Handler Role Purpose: This exciting opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work. The company have been established for over 27 years and are currently going through a period of significant growth and because of this are looking to recruit for a Hire Monitoring Claims handler to join the team. Manage a portfolio of customer accounts, providing customer care throughout long-term customer relationships. Obtain updates on customer files from third-party insurers, repairing garages and engineers, ensuring the customer is always kept up to date. Follow up any issues with relevant investigations and agreed protocol and be relied upon to make informed judgements to minimise impact to the business. Liaise and network with a variety of internal and external sources including business seniors and solicitors. Adhere to industry guidelines to mitigate losses and ensure recovery of business costs. Use a variety of resources to investigate key factors such as causation, accident-related damage, and fraudulent behaviour. Making commercial decisions for the benefit of the business. Key Skills and Knowledge The ability to manage a high volume of inbound and outbound calls, while maintaining an excellent phone manner. Customer service experience. Strong verbal and written skills. Excellent organisational skills, time management skills and attention to detail. The ability to work under pressure with competing priorities and meet deadlines. Confident negotiator or otherwise able to persuade/influence others. Computer literate with a working knowledge of Word/Excel/Outlook. The ability to build effective relationships with customers and colleagues. Have a positive, 'can do' attitude. Friendly bubbly individuals who value teamwork. A confident communicator. Confidently able to deal with challenging customers. Can make fast, informed decisions. Have an interest in further developing your skills and experience. The Ideal Candidate : This role would suit someone who is bubbly, friendly and who has a great passion for customer service. The role calls for someone who is eager to learn and a strong team player. Working Hours Monday to Friday, 8am - 4:30pm - 37.5 hours per week. What benefits are there? 25 days holiday plus bank holidays Regular company events Pension scheme Hybrid working schedule; 3 days in the office and 2 days at home per week. Monthly McDonald's breakfast This is a fantastic role based in an award-winning company so if you feel you have the right skills, drive, and enthusiasm, please apply today!
Oct 18, 2025
Full time
Hire Monitoring Claims Handler Role Purpose: This exciting opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work. The company have been established for over 27 years and are currently going through a period of significant growth and because of this are looking to recruit for a Hire Monitoring Claims handler to join the team. Manage a portfolio of customer accounts, providing customer care throughout long-term customer relationships. Obtain updates on customer files from third-party insurers, repairing garages and engineers, ensuring the customer is always kept up to date. Follow up any issues with relevant investigations and agreed protocol and be relied upon to make informed judgements to minimise impact to the business. Liaise and network with a variety of internal and external sources including business seniors and solicitors. Adhere to industry guidelines to mitigate losses and ensure recovery of business costs. Use a variety of resources to investigate key factors such as causation, accident-related damage, and fraudulent behaviour. Making commercial decisions for the benefit of the business. Key Skills and Knowledge The ability to manage a high volume of inbound and outbound calls, while maintaining an excellent phone manner. Customer service experience. Strong verbal and written skills. Excellent organisational skills, time management skills and attention to detail. The ability to work under pressure with competing priorities and meet deadlines. Confident negotiator or otherwise able to persuade/influence others. Computer literate with a working knowledge of Word/Excel/Outlook. The ability to build effective relationships with customers and colleagues. Have a positive, 'can do' attitude. Friendly bubbly individuals who value teamwork. A confident communicator. Confidently able to deal with challenging customers. Can make fast, informed decisions. Have an interest in further developing your skills and experience. The Ideal Candidate : This role would suit someone who is bubbly, friendly and who has a great passion for customer service. The role calls for someone who is eager to learn and a strong team player. Working Hours Monday to Friday, 8am - 4:30pm - 37.5 hours per week. What benefits are there? 25 days holiday plus bank holidays Regular company events Pension scheme Hybrid working schedule; 3 days in the office and 2 days at home per week. Monthly McDonald's breakfast This is a fantastic role based in an award-winning company so if you feel you have the right skills, drive, and enthusiasm, please apply today!
Locations: You must be commutable to one of the following offices: Tunbridge Wells, Manchester, Chelmsford, Whitstable, Haywards Heath (Hybrid working - typically 1 day per week in the office once probation is passed) About the Role We're looking for proactive and customer-focused Credit Hire Claims Handlers to join our expanding in-house teams. In this role, you'll manage a portfolio of motor third-party claims from start to finish, with a strong focus on liability decision-making and effectively resolving the credit hire element of each claim. You'll use your negotiation skills, technical knowledge, and customer service expertise to drive fair and economical outcomes. You'll receive full training, a personal development plan, and the support you need to build a rewarding career. We measure performance through clear KPIs, with annual reviews and opportunities to earn a bonus. This is a hybrid role offering flexibility to balance home and office working. What You'll Do Proactively manage your own caseload of credit hire claims, from first notification through to settlement. Investigate indemnity and liability, using evidence and negotiation to achieve swift and fair outcomes. Take ownership of costs by challenging claims effectively and negotiating settlements to minimise exposure. Handle inbound and outbound calls confidently, providing excellent service to customers and third parties. Maintain accurate records, reserves, and diaries to ensure files are processed efficiently. Work within agreed authority limits, escalating where needed. Ensure compliance with all regulatory requirements, including FCA, TCF, and DPA . Build strong working relationships with colleagues, suppliers, and partners. Take accountability for your personal development, supported by coaching and training. What We're Looking For Experience in motor claims handling, ideally with knowledge of credit hire, indemnity, liability, and third-party risks . Strong negotiation and decision-making skills with a focus on cost control. Confident telephone manner, with the ability to handle challenging conversations. Excellent organisation skills and the ability to manage your own workload. A team player with strong communication and customer service skills. Commercially aware, adaptable, and eager to learn and grow.
Oct 18, 2025
Full time
Locations: You must be commutable to one of the following offices: Tunbridge Wells, Manchester, Chelmsford, Whitstable, Haywards Heath (Hybrid working - typically 1 day per week in the office once probation is passed) About the Role We're looking for proactive and customer-focused Credit Hire Claims Handlers to join our expanding in-house teams. In this role, you'll manage a portfolio of motor third-party claims from start to finish, with a strong focus on liability decision-making and effectively resolving the credit hire element of each claim. You'll use your negotiation skills, technical knowledge, and customer service expertise to drive fair and economical outcomes. You'll receive full training, a personal development plan, and the support you need to build a rewarding career. We measure performance through clear KPIs, with annual reviews and opportunities to earn a bonus. This is a hybrid role offering flexibility to balance home and office working. What You'll Do Proactively manage your own caseload of credit hire claims, from first notification through to settlement. Investigate indemnity and liability, using evidence and negotiation to achieve swift and fair outcomes. Take ownership of costs by challenging claims effectively and negotiating settlements to minimise exposure. Handle inbound and outbound calls confidently, providing excellent service to customers and third parties. Maintain accurate records, reserves, and diaries to ensure files are processed efficiently. Work within agreed authority limits, escalating where needed. Ensure compliance with all regulatory requirements, including FCA, TCF, and DPA . Build strong working relationships with colleagues, suppliers, and partners. Take accountability for your personal development, supported by coaching and training. What We're Looking For Experience in motor claims handling, ideally with knowledge of credit hire, indemnity, liability, and third-party risks . Strong negotiation and decision-making skills with a focus on cost control. Confident telephone manner, with the ability to handle challenging conversations. Excellent organisation skills and the ability to manage your own workload. A team player with strong communication and customer service skills. Commercially aware, adaptable, and eager to learn and grow.
Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, as you'll be dealing with some major Clients click apply for full job details
Oct 17, 2025
Full time
Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Senior Commercial Account Handler for their growing Corporate team. This position ideally requires experience of working as a Commercial Account Handler on a wide range of Commercial Insurance risks, as you'll be dealing with some major Clients click apply for full job details
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Oct 17, 2025
Full time
An experienced Senior Commercial Account Handler is required by a growing major Insurance Broker to deal with its large Corporate Clients. You will work alongside the Client Executives on an established and varied portfolio of large Corporate clients across a large number of sectors within the UK, and you will have lots of exciting opportunities to grow existing client relationships click apply for full job details
Recoveries Handler Monday - Friday - Hybrid Working Salary up to £28,700 + annual bonus Birchwood, Warrington. Do you have experience working within recoveries, collections or credit control? MPJ Recruitment are on the look out for a Recoveries Handler to join a well established business based in Warrington who operate within the financial services sector. This is a great time to join as the business is experiencing exciting growth across a variety of departments. Recoveries Handler Responsibilities: Recovering repair and associated costs from insurance companies in a cost effective manner, in accordance with the company guidelines, procedures and claims philosophy. Negotiating with insurers in line with introducer stance or senior sign off. Handling claims through the litigation process, in conjunction with solicitors as appropriate. Initiating and co-ordinating investigations into liability and quantum. Compliance with all regulatory and internal systems controls. To be responsible for all related correspondence and record keeping whether paper or electronic. To maintain an up to date knowledge of legal and technical information, including relevant motor case law. Adherence to service level agreements and accountability for completed work diary and related tasks. Be comfortable in running company reports and knowing personal and departmental targets. To build relationships with introducers, repairers, engineers and insurers providing excellent customer service at all times. To support team members and assist in other areas of the business, as fluctuations in business needs require. To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values. To pay due care and attention to your own and others' health and safety at all times. Recoveries Handler Benefits: Salary up to £28,700 Hybrid working Annual bonus Company pension of up to 17% employer contribution £60 per month Pick and Mix scheme Free Onsite Parking Holidays, plus they increase on length of service Fully Funded Qualifications Fully Paid Training Interested in knowing more? CLICK APPLY.
Oct 17, 2025
Full time
Recoveries Handler Monday - Friday - Hybrid Working Salary up to £28,700 + annual bonus Birchwood, Warrington. Do you have experience working within recoveries, collections or credit control? MPJ Recruitment are on the look out for a Recoveries Handler to join a well established business based in Warrington who operate within the financial services sector. This is a great time to join as the business is experiencing exciting growth across a variety of departments. Recoveries Handler Responsibilities: Recovering repair and associated costs from insurance companies in a cost effective manner, in accordance with the company guidelines, procedures and claims philosophy. Negotiating with insurers in line with introducer stance or senior sign off. Handling claims through the litigation process, in conjunction with solicitors as appropriate. Initiating and co-ordinating investigations into liability and quantum. Compliance with all regulatory and internal systems controls. To be responsible for all related correspondence and record keeping whether paper or electronic. To maintain an up to date knowledge of legal and technical information, including relevant motor case law. Adherence to service level agreements and accountability for completed work diary and related tasks. Be comfortable in running company reports and knowing personal and departmental targets. To build relationships with introducers, repairers, engineers and insurers providing excellent customer service at all times. To support team members and assist in other areas of the business, as fluctuations in business needs require. To maintain up to date knowledge of the Company's products and continuously seek to develop your skills and knowledge, taking part in training provided by the Company. All tasks must be completed adhering to the company values. To pay due care and attention to your own and others' health and safety at all times. Recoveries Handler Benefits: Salary up to £28,700 Hybrid working Annual bonus Company pension of up to 17% employer contribution £60 per month Pick and Mix scheme Free Onsite Parking Holidays, plus they increase on length of service Fully Funded Qualifications Fully Paid Training Interested in knowing more? CLICK APPLY.
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Oct 17, 2025
Full time
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Oct 17, 2025
Full time
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Oct 17, 2025
Full time
Our client, a rapidly expanding UK and international employee benefits consultancy, are currently seeking to recruit an Employee Benefits Account Handler to provide a professional and comprehensive service to a range of SME and corporate clients. Candidates will ideally have experience in servicing and administering Group Risk or Healthcare schemes including GPP's, Group Private Medical insurance, Group Risk and flexible benefit schemes. Candidates will ideally hold professional qualifications although this is not essential. You will have excellent communication skills and ideally experience of dealing with a range of SME and Corporate clients. In return our client is looking to offer a competitive basic salary depending on experience as well as an excellent company benefits package. This role is being offered with the scope for being fully remote basis and offers a competitive basic salary.
Job Ref: AS/75318/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Senior Tax Consultant, UK / US Dual Handler Languages: English (essential) Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a UK/US Dual Handler to strengthen their team in London click apply for full job details
Oct 17, 2025
Full time
Job Ref: AS/75318/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Senior Tax Consultant, UK / US Dual Handler Languages: English (essential) Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a UK/US Dual Handler to strengthen their team in London click apply for full job details
Full job description Join a leading waste and recycling operation where your machinery expertise drives environmental impact and business success. Loading Shovel Driver & Telescopic Handler We are currently recruiting for a Loading Shovel Driver & Telescopic Handler to join our successful client based in the Ipswich area. A current valid Loading Shovel and Telescopic Handler certificate along with previous experience is required. Duties & Responsibilities The role involves operating loading shovel and telescopic handler equipment to perform various tasks including tipping and loading of vehicles outside in all weather conditions. Driving the loading shovel to transport materials within the facility and ensuring health and safety standards are met. Operating loading shovel and JCB telescopic handler 550-80 Loading arctic vehicles with shovel Pushing waste into heaps from the shed receiving walls Replacing full bins with empty bins using telescopic handler Use of various attachments on JCB telescopic handler such as bin compactor, hook attachment and forks Maintaining mobile plant i.e. greasing / cleaning Person Specification Valid Loading Shovel & Telescopic Handler licence Ability to work outside in all weather conditions Ability to adapt quickly to a fast paced, dynamic work environment Previous experience within a waste & recycling industrial environment would be an advantage Why Join Us? Guaranteed Hours Available Dedicated Account Manager Paid Holiday We prioritise safety and efficiency in our operations, providing necessary training and PPE to ensure a professional and secure working environment.
Oct 17, 2025
Full time
Full job description Join a leading waste and recycling operation where your machinery expertise drives environmental impact and business success. Loading Shovel Driver & Telescopic Handler We are currently recruiting for a Loading Shovel Driver & Telescopic Handler to join our successful client based in the Ipswich area. A current valid Loading Shovel and Telescopic Handler certificate along with previous experience is required. Duties & Responsibilities The role involves operating loading shovel and telescopic handler equipment to perform various tasks including tipping and loading of vehicles outside in all weather conditions. Driving the loading shovel to transport materials within the facility and ensuring health and safety standards are met. Operating loading shovel and JCB telescopic handler 550-80 Loading arctic vehicles with shovel Pushing waste into heaps from the shed receiving walls Replacing full bins with empty bins using telescopic handler Use of various attachments on JCB telescopic handler such as bin compactor, hook attachment and forks Maintaining mobile plant i.e. greasing / cleaning Person Specification Valid Loading Shovel & Telescopic Handler licence Ability to work outside in all weather conditions Ability to adapt quickly to a fast paced, dynamic work environment Previous experience within a waste & recycling industrial environment would be an advantage Why Join Us? Guaranteed Hours Available Dedicated Account Manager Paid Holiday We prioritise safety and efficiency in our operations, providing necessary training and PPE to ensure a professional and secure working environment.
Personal Injury Team Leader Bolton 35,000.00 - 40,000.00 DOE Monday-Friday, 9:00am-5:00pm Are you an experienced Personal Injury Team Leader and you're ready to take that next step in your career? If so, this could be the perfect opportunity for you. We're looking for a Personal Injury Team Leader to join our client's established team in Bolton. In this role, you'll provide clear leadership, support and motivation to a dedicated personal injury team-driving performance, improving processes, and ensuring the highest standards of service are delivered. What you'll be doing: Lead, support and mentor a team of claims handlers, providing coaching, training and day-to-day guidance. Manage a varied caseload of motor claims from first notification to settlement, ensuring service excellence. Handle escalated and complex cases, including complaints up to FOS level. Monitor workloads, allocate tasks effectively and ensure deadlines and service standards are met. Assist with recruitment, training, appraisals and performance management within the department. Review and improve processes to minimise leakage and ensure compliance with FCA and company standards. Promote a positive, collaborative team culture while supporting departmental objectives. Chair team meetings and complete regular team reports. Provide support to the Head of Motor Claims with audits, quality checks and continuous improvement initiatives. Liaise with external stakeholders including solicitors, insurers and accident management companies. Ensure accurate and timely allocation of tasks within departmental and FCA guidelines. Take a proactive role in identifying potential fraud, questionable underwriting or high-risk claims. essential. What we're looking for: Strong background in personal injury / motor claims Proven team leadership or supervisory experience Excellent communication skills-confident, clear and professional Ability to stay calm under pressure, prioritise effectively and meet deadlines Positive, supportive management style with a focus on results IT proficient, particularly with Microsoft Office (Excel, Word, Outlook) What's on offer: Competitive salary - 31,500- 40,000 DOE Increased holiday allowance with length of service Birthday day off + half-day off for seasonal shopping Holiday buy/sell scheme Contributory pension scheme Support towards industry-relevant qualifications Free on-site parking Cash bonuses Casual dress code This is a fantastic chance to take ownership of a motivated team and make a real impact in a supportive, forward-thinking business. If this sounds like the step you've been waiting for, apply today with your up-to-date CV.
Oct 17, 2025
Full time
Personal Injury Team Leader Bolton 35,000.00 - 40,000.00 DOE Monday-Friday, 9:00am-5:00pm Are you an experienced Personal Injury Team Leader and you're ready to take that next step in your career? If so, this could be the perfect opportunity for you. We're looking for a Personal Injury Team Leader to join our client's established team in Bolton. In this role, you'll provide clear leadership, support and motivation to a dedicated personal injury team-driving performance, improving processes, and ensuring the highest standards of service are delivered. What you'll be doing: Lead, support and mentor a team of claims handlers, providing coaching, training and day-to-day guidance. Manage a varied caseload of motor claims from first notification to settlement, ensuring service excellence. Handle escalated and complex cases, including complaints up to FOS level. Monitor workloads, allocate tasks effectively and ensure deadlines and service standards are met. Assist with recruitment, training, appraisals and performance management within the department. Review and improve processes to minimise leakage and ensure compliance with FCA and company standards. Promote a positive, collaborative team culture while supporting departmental objectives. Chair team meetings and complete regular team reports. Provide support to the Head of Motor Claims with audits, quality checks and continuous improvement initiatives. Liaise with external stakeholders including solicitors, insurers and accident management companies. Ensure accurate and timely allocation of tasks within departmental and FCA guidelines. Take a proactive role in identifying potential fraud, questionable underwriting or high-risk claims. essential. What we're looking for: Strong background in personal injury / motor claims Proven team leadership or supervisory experience Excellent communication skills-confident, clear and professional Ability to stay calm under pressure, prioritise effectively and meet deadlines Positive, supportive management style with a focus on results IT proficient, particularly with Microsoft Office (Excel, Word, Outlook) What's on offer: Competitive salary - 31,500- 40,000 DOE Increased holiday allowance with length of service Birthday day off + half-day off for seasonal shopping Holiday buy/sell scheme Contributory pension scheme Support towards industry-relevant qualifications Free on-site parking Cash bonuses Casual dress code This is a fantastic chance to take ownership of a motivated team and make a real impact in a supportive, forward-thinking business. If this sounds like the step you've been waiting for, apply today with your up-to-date CV.
Recoveries Handler Monday - Friday 9am - 5pm Salary - up to 30k DOE plus bonus Chorley - Office Based We are seeking a dedicated Recoveries Handler to join our clients team in Chorley. As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Recoveries Handler Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Recoveries Handler Benefits: Monday-Friday Salary up to 30k plus monthly bonus Bonus structure 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY.
Oct 17, 2025
Full time
Recoveries Handler Monday - Friday 9am - 5pm Salary - up to 30k DOE plus bonus Chorley - Office Based We are seeking a dedicated Recoveries Handler to join our clients team in Chorley. As a Recoveries Handler, you will be responsible for managing a caseload of Motor Claims. Your primary objective will be to negotiate settlements and make informed decisions to achieve favourable outcomes for clients. Recoveries Handler Duties: Handle and process credit hire claims from billed to settlement, ensuring that each claim is managed efficiently and in accordance with company policies and legal requirements. Maintain effective communication with clients, insurers, solicitors, and other stakeholders, providing regular updates and ensuring all parties are informed throughout the claims process. Accurately record and maintain all relevant documentation and correspondence related to credit hire claims, ensuring that files are up-to-date and compliant with data protection regulations. Investigate and resolve any disputes or issues that arise during the claims process, negotiating settlements and making informed decisions to achieve favourable outcomes for clients. Gather all evidence, including witness statements, photographs, and relevant documentation, to support the claim. Ensure all claims are handled in compliance with relevant legislation, industry standards, and company policies, including the General Data Protection Regulation (GDPR) and Consumer Duty. Monitor and achieve individual and team performance targets, contributing to the overall success of the department. Conduct thorough investigations into the circumstances surrounding each claim, including liability assessment and quantum evaluation. Recoveries Handler Benefits: Monday-Friday Salary up to 30k plus monthly bonus Bonus structure 31 days holiday Free parking 3x Life Assurance 6% Pension Fully paid training Excellent progression opportunities Interested in knowing more? CLICK APPLY.
Commercial Account Handler Leeds Up to £45,000 Hybrid If you've cut your teeth in commercial insurance and want to prove yourself on bigger, more complex clients, this could be the step you're looking for. This brokerage has the feel of an independent but the reach of a national. The Leeds office is a close-knit team, backed by the strength of a wider group, meaning you get the best of both wo click apply for full job details
Oct 17, 2025
Full time
Commercial Account Handler Leeds Up to £45,000 Hybrid If you've cut your teeth in commercial insurance and want to prove yourself on bigger, more complex clients, this could be the step you're looking for. This brokerage has the feel of an independent but the reach of a national. The Leeds office is a close-knit team, backed by the strength of a wider group, meaning you get the best of both wo click apply for full job details
Role: Claims Handler Location: Outskirts of Stratford-on-Avon Salary: Competitve + Benefits Contract Type: Permanent Hours: 9am-5pm, Monday to Friday, Hybrid (3 days WFH) Our client, a leading chartered insurance broker, is seeking a driven Claims Handler to join their broking team on the outskirts of Stratford-on-Avon. This is an exciting opportunity to drive business growth and deliver exceptional service within a company committed to protecting, excelling, and succeeding together. Position Overview As a Claims Handler, you will play a vital role in the client experience. You will manage a diverse portfolio of commercial and property insurance claims, guiding clients through the process with empathy and expertise. Your work will directly contribute to securing fair outcomes for clients, strengthening relationships, and upholding the company's high standards of service and compliance. Responsibilities - Manage a varied caseload across multiple insurance lines, including property and liability. - Provide clear guidance to clients on cover, settlements, and insurer decisions. - Negotiate fair outcomes with insurers, loss adjusters, and suppliers. - Act as the main point of contact for clients throughout the claims process. - Maintain accurate and compliant records using internal systems. - Collaborate with team members to share knowledge and improve processes. Requirements - Claims Handling experience - Experience with claims IT systems - Background in commercial and property insurance (desirable) - Progress or interest in professional qualifications Benefits - Hybrid working model to support work-life balance. - Up to 27 days of annual leave, with the option to buy extra days. - Contributory pension scheme, Group Life Assurance, and Income Protection. - Private Medical Insurance and access to a comprehensive Wellbeing Hub. - Rewards for professional qualifications and successful employee referrals. - Volunteer days to support causes you care about. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Oct 17, 2025
Full time
Role: Claims Handler Location: Outskirts of Stratford-on-Avon Salary: Competitve + Benefits Contract Type: Permanent Hours: 9am-5pm, Monday to Friday, Hybrid (3 days WFH) Our client, a leading chartered insurance broker, is seeking a driven Claims Handler to join their broking team on the outskirts of Stratford-on-Avon. This is an exciting opportunity to drive business growth and deliver exceptional service within a company committed to protecting, excelling, and succeeding together. Position Overview As a Claims Handler, you will play a vital role in the client experience. You will manage a diverse portfolio of commercial and property insurance claims, guiding clients through the process with empathy and expertise. Your work will directly contribute to securing fair outcomes for clients, strengthening relationships, and upholding the company's high standards of service and compliance. Responsibilities - Manage a varied caseload across multiple insurance lines, including property and liability. - Provide clear guidance to clients on cover, settlements, and insurer decisions. - Negotiate fair outcomes with insurers, loss adjusters, and suppliers. - Act as the main point of contact for clients throughout the claims process. - Maintain accurate and compliant records using internal systems. - Collaborate with team members to share knowledge and improve processes. Requirements - Claims Handling experience - Experience with claims IT systems - Background in commercial and property insurance (desirable) - Progress or interest in professional qualifications Benefits - Hybrid working model to support work-life balance. - Up to 27 days of annual leave, with the option to buy extra days. - Contributory pension scheme, Group Life Assurance, and Income Protection. - Private Medical Insurance and access to a comprehensive Wellbeing Hub. - Rewards for professional qualifications and successful employee referrals. - Volunteer days to support causes you care about. At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you. KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market
Are you looking to build your career in insurance within a Insurance Advisor role? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the commercial and motor trade insurance sector, they also specialise in road risk policies, supporting a wide range of clients. This role offers a competitive salary of 30,000 per year, plus access to a strong bonus scheme. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade and commercial insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As part of the Insurance Advisor Team , you will: Handle all new business enquiries related to road risk insurance. Conduct fact-finding and underwriting for potential clients. Prepare and present road risk insurance terms to clients and insurers. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Insurance Advisor role comes with an attractive package, including: Annual salary of 30,000. Strong bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Insurance Advisor candidate will have: Previous background working in personal lines motor or commercial insurance . (we will consider other backgrounds within Financial Services) Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Road Risk Insurance Account Handler, Motor Trade Insurance Advisor, Insurance Advisor, Commercial Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Road Risk Insurance Presentation Team position could be perfect for you. If you're a motivated and detail-driven professional looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction. AW_FIN
Oct 17, 2025
Full time
Are you looking to build your career in insurance within a Insurance Advisor role? Our client, a well-established commercial insurance broker, is on the hunt for a talented individual to join their dynamic team. With a solid presence in the commercial and motor trade insurance sector, they also specialise in road risk policies, supporting a wide range of clients. This role offers a competitive salary of 30,000 per year, plus access to a strong bonus scheme. You'll be joining a company that values professional development and provides access to competitive insurance products. Additionally, you'll be part of a team that prides itself on exceptional relationships with both insurers and customers. Our client is a commercial insurance broker with a passion for motor trade and commercial insurance. Established in 2005, they have grown to become a significant player in the sector, forming excellent partnerships with leading UK insurance providers. They are dedicated to offering professional advice and ensuring their customers are fully protected. As part of the Insurance Advisor Team , you will: Handle all new business enquiries related to road risk insurance. Conduct fact-finding and underwriting for potential clients. Prepare and present road risk insurance terms to clients and insurers. Maintain and build excellent relationships with customers and colleagues. Ensure accuracy and attention to detail in all tasks. Work effectively under pressure and as part of a team. Package and Benefits: The Insurance Advisor role comes with an attractive package, including: Annual salary of 30,000. Strong bonus scheme. Opportunities for professional development. Access to competitive insurance products. An encouraging and dynamic team environment. The ideal Insurance Advisor candidate will have: Previous background working in personal lines motor or commercial insurance . (we will consider other backgrounds within Financial Services) Excellent communication skills, both written and verbal. Exceptional social skills and the ability to build relationships. Good organisational skills and attention to detail. A self-motivated, personable, and well-spoken demeanour. The ability to work under pressure and as part of a team. If you're interested in roles such as Road Risk Insurance Account Handler, Motor Trade Insurance Advisor, Insurance Advisor, Commercial Insurance Specialist, Insurance Sales Executive, or Customer Relationship Manager, this Road Risk Insurance Presentation Team position could be perfect for you. If you're a motivated and detail-driven professional looking to join a thriving company, this could be the perfect opportunity for you. Apply now to take the next step in your career and become part of a team that values expertise and customer satisfaction. AW_FIN
Motor Trade Insurance Account Handler - Hybrid Permanent Crewe £30,000 - £35,000 PER ANNUM Are you an experienced insurance professional with a passion for delivering outstanding client service? We're recruiting for a Motor Trade Insurance Account Handler to join a thriving team in Sandbach, offering hybrid working after a successful onboarding period click apply for full job details
Oct 17, 2025
Full time
Motor Trade Insurance Account Handler - Hybrid Permanent Crewe £30,000 - £35,000 PER ANNUM Are you an experienced insurance professional with a passion for delivering outstanding client service? We're recruiting for a Motor Trade Insurance Account Handler to join a thriving team in Sandbach, offering hybrid working after a successful onboarding period click apply for full job details
Recoveries Case Handler - Marine Cargo Insurance ME16 - Maidstone (Hybrid - 1 day per week working from home) 9-5 Monday to Friday Upto 31,000 + Cert CII funding and support Are you ready to take the next step in your marine insurance career? Join a small, friendly, and close-knit team where you'll gain specialist experience in marine cargo recoveries and broaden your knowledge across all aspects of marine insurance . We're looking for a Recoveries Insurance Case Handler to join our growing Recoveries Division , working alongside an industry-leading Recoveries Director who will mentor and guide you as you develop your career. This is a fantastic opportunity to learn from one of the best in the field and become an expert in handling marine cargo Insurance recoveries under Road, Land, and Sea Conventions . What You'll Do Manage your own caseload of marine cargo recovery claims from start to finish Assist the Recoveries Director on complex, high-value cases Liaise with P&I Clubs, solicitors, underwriters, and brokers to secure successful recoveries Analyse documentation and evidence to build strong recovery claims Support the wider EC3 Marine team, working collaboratively with Claims and Survey colleagues What We're Looking For At least 2 years' experience in marine claims , ideally within recoveries or subrogation Strong understanding of the recovery process and supporting documentation Excellent communication, negotiation, and organisational skills Confident managing your own workload in a fast-paced environment A team player who's proactive, positive, and eager to learn Why Apply? Work directly with a highly experienced Recoveries Director and benefit from personal mentorship Full training and study support provided - including CII qualifications fully funded Hybrid working - 1 day per week from home Flexible, supportive working culture with a focus on personal growth Gain expansive knowledge across the marine insurance market and develop genuine specialist expertise Be part of a small, collaborative team that values people and progression This is an exceptional opportunity for someone looking to build a long-term career in marine insurance within a company that values learning, support, and flexibility. If you're passionate about problem-solving, enjoy analytical work, and want to be mentored by one of the best in the business - we'd love to hear from you. Apply today and set sail on your marine insurance career. Contact Sarah Gilbertson for further information (phone number removed) Option 2
Oct 17, 2025
Full time
Recoveries Case Handler - Marine Cargo Insurance ME16 - Maidstone (Hybrid - 1 day per week working from home) 9-5 Monday to Friday Upto 31,000 + Cert CII funding and support Are you ready to take the next step in your marine insurance career? Join a small, friendly, and close-knit team where you'll gain specialist experience in marine cargo recoveries and broaden your knowledge across all aspects of marine insurance . We're looking for a Recoveries Insurance Case Handler to join our growing Recoveries Division , working alongside an industry-leading Recoveries Director who will mentor and guide you as you develop your career. This is a fantastic opportunity to learn from one of the best in the field and become an expert in handling marine cargo Insurance recoveries under Road, Land, and Sea Conventions . What You'll Do Manage your own caseload of marine cargo recovery claims from start to finish Assist the Recoveries Director on complex, high-value cases Liaise with P&I Clubs, solicitors, underwriters, and brokers to secure successful recoveries Analyse documentation and evidence to build strong recovery claims Support the wider EC3 Marine team, working collaboratively with Claims and Survey colleagues What We're Looking For At least 2 years' experience in marine claims , ideally within recoveries or subrogation Strong understanding of the recovery process and supporting documentation Excellent communication, negotiation, and organisational skills Confident managing your own workload in a fast-paced environment A team player who's proactive, positive, and eager to learn Why Apply? Work directly with a highly experienced Recoveries Director and benefit from personal mentorship Full training and study support provided - including CII qualifications fully funded Hybrid working - 1 day per week from home Flexible, supportive working culture with a focus on personal growth Gain expansive knowledge across the marine insurance market and develop genuine specialist expertise Be part of a small, collaborative team that values people and progression This is an exceptional opportunity for someone looking to build a long-term career in marine insurance within a company that values learning, support, and flexibility. If you're passionate about problem-solving, enjoy analytical work, and want to be mentored by one of the best in the business - we'd love to hear from you. Apply today and set sail on your marine insurance career. Contact Sarah Gilbertson for further information (phone number removed) Option 2
PI Team Leader (Motor) Location: Bolton (on-site, full-time) Hybrid and flex options Salary: 35-42.5k + benefits Were looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team. What you'll be doing: ?PI Team Leader (Motor) Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service. Managing workloads, coaching, and developing staff to meet individual and team objectives. Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements. Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly. Acting as a point of escalation for complex cases and supporting decision-making. What were looking for: ?PI Team Leader (Motor) Experience managing or supervising a team within PI claims or a similar insurance setting. Strong technical knowledge of personal injury claims handling. Excellent communication, coaching, and mentoring skills. Ability to prioritise workloads and keep the team focused on delivering results. A proactive approach to problem-solving and continuous improvement. What's on offer: ?PI Team Leader (Motor) Competitive salary with annual reviews. Generous holiday allowance and pension scheme. Ongoing training and development opportunities. Supportive and collaborative working culture. Apply now.
Oct 17, 2025
Full time
PI Team Leader (Motor) Location: Bolton (on-site, full-time) Hybrid and flex options Salary: 35-42.5k + benefits Were looking for an experienced PI Team Leader to join a busy, fast-paced insurance environment. This is an excellent opportunity for someone with strong leadership skills and solid knowledge of personal injury claims to step into a pivotal role where you'll guide and support a high-performing team. What you'll be doing: ?PI Team Leader (Motor) Leading a team of PI Claims Handlers, setting clear expectations and ensuring high standards of service. Managing workloads, coaching, and developing staff to meet individual and team objectives. Overseeing the effective handling of PI claims, ensuring compliance with regulatory and legal requirements. Driving performance, improving processes, and ensuring cases are resolved efficiently and fairly. Acting as a point of escalation for complex cases and supporting decision-making. What were looking for: ?PI Team Leader (Motor) Experience managing or supervising a team within PI claims or a similar insurance setting. Strong technical knowledge of personal injury claims handling. Excellent communication, coaching, and mentoring skills. Ability to prioritise workloads and keep the team focused on delivering results. A proactive approach to problem-solving and continuous improvement. What's on offer: ?PI Team Leader (Motor) Competitive salary with annual reviews. Generous holiday allowance and pension scheme. Ongoing training and development opportunities. Supportive and collaborative working culture. Apply now.
Are you a Commercial Account Handler, with at least 2 years experience dealing with cross class commercial lines risks? If you are, we have a super opening to join a broker who are part of one of the UK's leading broking groups to deal with their mid market to corporate clients. This broker can offer you the opportunity to work in a dynamic and supportive environment where the opportunities for professional development and career advancement are aplenty! You will work closely with the Account Directors/Executives to manage a book of corporate/mid market commercial clients. Being the client s first point of contact for cover queries, midterm adjustments, quotations for additional insurances, document issue and many other tasks and projects. You will help to meet client demands and needs effectively and will champion the building of strong internal and external relationships. In addition, you will also broke to the market your client portfolio and as required meet with clients face to face. Previous experience as an Account Handler within commercial insurance is essential (ideally 2 years plus) with solid knowledge of all classes of commercial insurance including property, liability, fleet, and combined policies. You will ideally also be a proficient user of Acturis and possess excellent communication, negotiation, and organisational skills Salary on offer is £30-35k, plus a good benefits package. Office hours are Monday to Friday, 9am to 5pm. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Oct 16, 2025
Full time
Are you a Commercial Account Handler, with at least 2 years experience dealing with cross class commercial lines risks? If you are, we have a super opening to join a broker who are part of one of the UK's leading broking groups to deal with their mid market to corporate clients. This broker can offer you the opportunity to work in a dynamic and supportive environment where the opportunities for professional development and career advancement are aplenty! You will work closely with the Account Directors/Executives to manage a book of corporate/mid market commercial clients. Being the client s first point of contact for cover queries, midterm adjustments, quotations for additional insurances, document issue and many other tasks and projects. You will help to meet client demands and needs effectively and will champion the building of strong internal and external relationships. In addition, you will also broke to the market your client portfolio and as required meet with clients face to face. Previous experience as an Account Handler within commercial insurance is essential (ideally 2 years plus) with solid knowledge of all classes of commercial insurance including property, liability, fleet, and combined policies. You will ideally also be a proficient user of Acturis and possess excellent communication, negotiation, and organisational skills Salary on offer is £30-35k, plus a good benefits package. Office hours are Monday to Friday, 9am to 5pm. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Are you a Commercial Account Handler, with at least 2 years experience dealing with cross class commercial lines risks? If you are, we have a super opening to join a broker who are part of one of the UK's leading broking groups to deal with their mid market to corporate clients. This broker can offer you the opportunity to work in a dynamic and supportive environment where the opportunities for professional development and career advancement are aplenty! You will work closely with the Account Directors/Executives to manage a book of corporate/mid market commercial clients. Being the client s first point of contact for cover queries, midterm adjustments, quotations for additional insurances, document issue and many other tasks and projects. You will help to meet client demands and needs effectively and will champion the building of strong internal and external relationships. In addition, you will also broke to the market your client portfolio and as required meet with clients face to face. Previous experience as an Account Handler within commercial insurance is essential (ideally 2 years plus) with solid knowledge of all classes of commercial insurance including property, liability, fleet, and combined policies. You will ideally also be a proficient user of Acturis and possess excellent communication, negotiation, and organisational skills Salary on offer is £30-35k, plus a good benefits package. Office hours are Monday to Friday, 9am to 5pm. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Oct 16, 2025
Full time
Are you a Commercial Account Handler, with at least 2 years experience dealing with cross class commercial lines risks? If you are, we have a super opening to join a broker who are part of one of the UK's leading broking groups to deal with their mid market to corporate clients. This broker can offer you the opportunity to work in a dynamic and supportive environment where the opportunities for professional development and career advancement are aplenty! You will work closely with the Account Directors/Executives to manage a book of corporate/mid market commercial clients. Being the client s first point of contact for cover queries, midterm adjustments, quotations for additional insurances, document issue and many other tasks and projects. You will help to meet client demands and needs effectively and will champion the building of strong internal and external relationships. In addition, you will also broke to the market your client portfolio and as required meet with clients face to face. Previous experience as an Account Handler within commercial insurance is essential (ideally 2 years plus) with solid knowledge of all classes of commercial insurance including property, liability, fleet, and combined policies. You will ideally also be a proficient user of Acturis and possess excellent communication, negotiation, and organisational skills Salary on offer is £30-35k, plus a good benefits package. Office hours are Monday to Friday, 9am to 5pm. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
