1202 jobs found

Customer Operations Executive Permanent Theale/Home Join a leading UK digital infrastructure organisation and play a key role in supporting marketing, customer operations, and customer experience. We're looking for a highly organised, proactive Customer Operations Executive to help streamline processes, improve reporting, and strengthen how we deliver for customers. This is a great opportunity for someone early in their career who enjoys coordination, data, problem-solving, and working across multiple teams. No specialist marketing or analytics background required, just strong organisational skills, curiosity, and a willingness to learn. Responsibilities of the Customer Operations Executive include: Keep daily operations running smoothly: task intake, workflow updates, approvals, documentation, and supplier coordination. Produce dashboards and reports using tools like HubSpot, GA4, and social platforms. Support KPI/OKR tracking and highlight trends or insights. Help run customer feedback and survey activities, turning insights into clear themes. Coordinate marketing and customer projects, tracking actions, milestones, and dependencies. Maintain knowledge libraries, sales enablement materials, and customer information. Support customer query triage and help improve NPS, CSAT, and customer ease. The successful Customer Operations Executive will have: Strong organisational skills and the ability to manage multiple tasks and stakeholders. Clear communication skills and confidence working cross-functionally. Proactive mindset with the ability to work independently and improve processes. Comfortable working with data; Excel/Power BI skills are a bonus. Experience with HubSpot, GA4, CRM systems, or reporting tools is helpful but not essential. A customer-first mindset and willingness to learn and grow. If you're organised, curious, and excited to support a team shaping customer experience and operational excellence, we'd love to hear from you. Project People is acting as an Employment Agency in relation to this vacancy.

Senior GCP Apigee Engineer Overview Our client is seeking a Senior GCP Apigee Engineer to join their Public Cloud Platform team. This role is key to delivering secure, compliant, and scalable Google Cloud and API capabilities across the organisation. The successful candidate will support innovation and enable seamless Google Cloud adoption, helping to deliver resilient and efficient cloud-native solutions. As part of a cross-functional feature team, this individual will also contribute as a senior member of the wider engineering community, driving high-quality change and API modernisation initiatives. Role & Responsibilities Lead hands-on development and management of the Google Apigee API Management Platform Design, build, and deploy API proxies, policies, and configurations Implement CI/CD pipelines for API lifecycle management (Jenkins, GitHub Actions, Harness) Develop and maintain API security policies including OAuth, JWT, mTLS, rate limiting, and threat protection Automate Apigee deployments using Infrastructure as Code principles Integrate Apigee with GCP services such as Cloud Functions and Pub/Sub Develop Python scripts to automate API operations and workflows Manage API analytics, monitoring, and logging to ensure performance and compliance Enforce GCP Organization Policies and API governance standards Collaborate with DevOps teams on containerised deployments using GKE Optimise API performance through caching, quota management, and traffic routing Support migration of legacy APIs into standardised, reusable Apigee templates Skills & Experience Strong hands-on experience with Google Apigee API Management Proven experience with CI/CD pipelines and DevOps practices Proficiency in Python scripting for automation Experience with Jenkins, GitHub, or Harness Knowledge of Google Kubernetes Engine (GKE) Strong understanding of API security standards and policy-as-code (OPA/Sentinel) GCP Certification (preferably Apigee Certified API Engineer) Package Basic Salary: 80K - 90K Excellent Bonus Full Bens Hybrid 2-3 days onsite / Manchester

Senior Vice President - Commercial Performance, Data Intelligence & Analytics Office Location: Woking (GU21 5BH) or Stoke on Trent (ST4 2HX) Working Pattern: Hybrid - 3 days per week from the Office, 2 days from home. Contract: Full-time, Permanent 37.5 hours per week Acosta Europe is seeking a visionary Senior Vice President of Commercial Performance, Data Intelligence & Analytics to join our Executive Leadership Team and shape the future of our commercial strategy. This is a rare opportunity to lead a high-impact function at the heart of a fast-evolving, data-driven organisation serving some of the biggest brands in FMCG and retail. About the Role As SVP, you will be the enterprise leader responsible for driving commercial excellence, revenue growth, advanced analytics, and strategic insight across Acosta Europe. You will modernise our commercial systems, elevate our data and insights capabilities, and embed a culture of evidence-based decision-making across the organisation. You will work cross-functionally alongside Sales, Client Leadership, Finance, Operations, and Technology to bring clarity, insight, and commercial rigour to the way we serve clients and grow the business. Key Responsibilities Commercial Strategy & Performance Shape and execute the organisation's commercial intelligence and performance strategy. Monitor and optimise revenue streams, pricing models, and promotional effectiveness. Drive improvements in sales productivity, capability development, and performance management. Lead the development and reporting of commercial KPIs for the Board and ELT. Identify market opportunities and client growth levers through insight-led thinking. Data, Insights & Analytics Leadership Lead a high-performing multi-disciplinary data and insights organisation. Oversee analytics, reporting, predictive modelling, and data governance. Translate complex data into clear, actionable insights for senior leadership and clients. Ensure data is managed ethically, consistently, and in line with regulatory standards. Increase data literacy across the business and unlock new interconnected data opportunities. Drive innovation by embedding traditional, generative, and agentic AI into insight and decision-making. Client & Market Intelligence Build a world-class insights capability that differentiates Acosta in the market. Lead market trend analysis, shopper insights, competitive benchmarking, and ROI analytics. Deliver compelling, insight-driven narratives that enhance client engagement and decision-making. Champion storytelling and innovative data visualisation across client-facing teams. Leadership & Collaboration Build and develop a team of analytics and insight specialists. Foster a culture of curiosity, innovation, and data-led decision-making. Partner with Technology, Data Protection, and Information Security teams to ensure robust, future-fit data ecosystems. Influence organisational strategy and investment decisions through rigorous analysis. What We're Looking For Proven leadership experience in commercial analytics, insights, or intelligence at a VP or senior level. Strong commercial acumen, ideally within FMCG, retail, or agency environments. Deep expertise in data analytics, BI tools (Power BI, Tableau), predictive modelling, and large-scale data ecosystems. Exceptional communication skills with the ability to simplify complexity. Experience in organisational transformation and embedding analytics at scale. Collaborative , strategic, and results-driven, with a bias for action. Why Join Us at Acosta Europe as our Senior Vice President - Commercial Performance, Data Intelligence & Analytics ? This is a unique opportunity to shape the future of data-driven commercial performance in a high-growth, client-focused organisation. You will influence strategy at the highest level, build a market-leading insights capability, and help define the next evolution of the Acosta Europe business. At Acosta Europe, you'll be joining a team that is passionate about growth, innovation, and delivering excellence for our clients. This is a unique opportunity to influence at the highest level, accelerate your career, and shape the direction of a business with big ambitions. Benefits: Full Salary and benefits package discussed at screening stage. At Acosta Europe, we believe diversity and inclusion are the foundation of innovation and success. We welcome people from all backgrounds and experiences, creating a culture where everyone feels valued and empowered to thrive. If you're looking for a role where you can make a visible impact, and build the future in FMCG sales-this is your moment. Ready to apply? If you're a strategic leader who thrives on driving impact and connecting people, priorities, and performance - we'd love to hear from you. Please note once the right candidate is found we will close the role., so Apply Now!

Credit Strategy & Analytics Director Up to £150,000 Hybrid London About the Company: I am hiring a Credit Strategy Director for a leading lending fintech based in London. Within this role, you will be leading a team and setting up the strategies for existing customer management, to support the increase of profitability for their credit cards portfolio using tools like Python and SQL daily. About the Role: As a Credit Strategy Director, you will be: Driving insight for credit risk strategy using Python and SQL Detecting new trends on customer data to help increase business revenue Analysing both internal and external data to make strategic changes impacting growth and revenue Building out and leading a Credit Strategy function focusing on the ECM strategy Developing credit risk strategies across existing customers, like credit limit increase and decrease strategies Using SQL and Python daily for strategy development for the credit cards portfolio Responsibilities: To be successful as a Credit Strategy Director, you will need: Experience developing credit strategies for ECM. Experience working with unsecured credit portfolios Ideally experience working on Credit Cards Experience managing and leading a team for credit strategy Experience working with SQL and/or Python STEM Degree from a top university Benefits Up to £150,000 + Benefits

Location: London (Hybrid) Rate: Up To £750 Per Day Type: 6 Month Rolling Contract We are working with a highly respected and long-established firm based in London that is looking to appoint an experienced Cloud Architect to play a key role in shaping and delivering its cloud strategy. This is a senior, hands-on role offering the opportunity to design scalable, secure, and resilient cloud platforms that support business-critical systems across the organisation. What you'll be doing Architecting AWS-based cloud platforms to support large-scale, data-intensive workloads Driving the cloud architecture for enterprise data modernisation and migration initiatives Defining patterns for scalability, resilience, security, and cost efficiency on AWS Working closely with data engineering, platform, and security teams to deliver end-to-end solutions Balancing strategic direction with hands-on architectural problem-solving What you'll need to have Strong experience as a Cloud Architect or senior technical leader in AWS environments A track record of delivering large-scale data transformation programmes Deep understanding of AWS-native services used in modern data architectures (eg data lakes, analytics platforms, streaming, distributed processing) Experience designing systems that handle volume, velocity, and variety of data If you're a Cloud Architect looking for a strategic role within a respected London-based firm, we'd love to hear from you.

CACI offers an unrivalled range of data, marketing and IT solutions to a wide range of industries across both the public and private sectors. Our Integrated Marketing and Location Planning divisions provides data, software and consulting services to improve our clients' sales and marketing programmes. We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas. Our Technology and Network Services divisions provides a range of software, consultancy and managed services to SME and large enterprise clients from across the public and private sector. With our experience and understanding of big data analytics, systems integration, secure cloud and IT networks, we help clients improve operational processes, gain greater insight into their business and reduce costs. CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities As a Pre-Sales Solution Consultant, you will play a pivotal role in the sales process, acting as the technical authority and trusted advisor for our customers. Your primary responsibility will be to support the sales team in identifying and qualifying customer needs, designing solutions, and ensuring successful project delivery. You will work closely with vendors and internal teams, including Sales, Solutions Consultants and Network/Security SMEs, to create comprehensive technical solutions, generate vendor Bills of Materials (BoMs), manage bids, respond to Requests for Proposals (RFPs), and produce associated proposal documentation. Key Responsibilities: Customer Engagement & Technical Discovery Engage with customers to understand their technical requirements, business challenges, and business goals. Where required, conduct technical scoping workshops and presentations to gather detailed information on customer environments while showcasing CACI technical and service offerings. Develop and maintain strong relationships with key technical stakeholders within customer organisations. Solution Design & Proposal Development Design and architect networking and security proposals using technologies from market-leading vendors such as Cisco, Arista, Fortinet and F5. Develop and produce engaging, clear and concise customer solution proposals that effectively address client needs and highlight CACI's value proposition. Collaborate with the sales team to create compelling technical proposals and presentations. Generate accurate and cost-effective Bills of Materials (BoMs) and support in deploying Statements of Work (SoWs) based on the solution proposal. Create, manage and maintain a repository of proposal templates, case studies, and other essential documentation. Bid Management & RFP Response Facilitate the technical aspects of bid management and RFP responses, ensuring alignment with customer requirements and organisational standards. Work closely with internal teams, including sales, partner management, and relevant SMEs, to ensure all technical elements are thoroughly covered in proposals. Coordinate with vendors to ensure timely and accurate responses to customer inquiries during the bidding process. Collaboration Maintain strong relationships with key vendors (eg, Cisco, Fortinet, F5 and future partners) to stay updated on the latest technologies, roadmaps, and best practices. Attend vendor training sessions and certifications to enhance your technical expertise and understanding of vendor products. Leverage vendor resources and support to ensure optimal solution design and delivery. Actively participate in company technical workgroups to contribute expertise, share insights, and collaborate on the development of new solutions. Create or assist in the creation of new services and or service components Create Technical White Papers, leaning into Industry Challenges and how CACI, our Vendors address the challenges. Industry and Market Research Monitor industry trends and advancements in networking and security technologies. Engage with vendors to stay informed about new products and technical roadmaps. Conduct competitive analysis to identify opportunities for differentiation. Share industry insights and knowledge with internal CACI teams through training and updates. Provide strategic input to shape our service offerings and go-to-market strategies. Post-Sales Support & Handover Ensure a smooth transition from pre-sales to post-sales by providing detailed handover documentation and briefings to implementation teams. Where required, offer technical guidance during the deployment phase to ensure the solution is implemented as designed. Participate in post-implementation reviews to assess solution performance and identify areas for improvement. Required Skills & Qualifications: Technical Expertise: 8 - 10 years Experience working in a pre-sales role within a Value-Added Reseller (VAR), MSP or PS organisation. Extensive knowledge of technologies from Cisco, Arista, Fortinet, Palo Alto, Checkpoint and F5. Strong understanding of Public Cloud environments Well-versed in network automation and cloud-based solutions, demonstrating a strong understanding of their integration and implementation in modern network environments. Strong understanding of network design, security principles, and industry best practices in designing enterprise-grade solutions. Must have a high level of proficiency in creating BoMs, proposal documentation, and technical presentations. Experience in responding to RFPs and managing technical bids. Customer-Focused Approach: Ability to engage with customers at all levels, from technical engineers to C-level executives. Proven track record in understanding customer needs and translating them into effective technical solutions. Excellent communication and presentation skills, with the ability to convey complex technical concepts clearly and compellingly. Capable of performing effectively under pressure and adhering to strict deadlines. Project & Bid Management: Strong organisational skills and the ability to manage multiple projects and bids simultaneously. Attention to detail and a thorough approach to bid management and documentation. Experience working with cross-functional teams and managing relationships with vendors and partners. Certifications: Bachelor's degree in Computer Science, Information Technology, or 10 years industry experience is preferred. Relevant industry certifications (eg, CCIE, CCNP, NSE4, PCNSE, CCSE, APMG, CISSP, CISM) are highly desirable. Ongoing commitment to professional development and certification. Full, clean UK driving license Training CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Rewards and Benefits In return you will be awarded with a competitive salary, excellent benefits and the opportunity to develop your career and skills within a growing company. Equal Opportunities: CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will; Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team to discuss individual requirements further). Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.

About The Role UX and CRO Specialist Location: Hybrid (3 days in a phs office) Reports to: Head of Marketing & Digital phs Group is looking for a skilled UX and CRO Specialist to improve the usability, design, and performance of our digital platforms - primarily the phs Group website and the myphs customer portal. This role blends UX design with conversion rate optimisation (CRO) to deliver intuitive experiences that increase engagement and drive measurable growth. It would be beneficial in your application to specify which CRO tools you are familiar with and your experience in this area, along with your experience of using VWO / GA4, or similar tools such as Optimizley or Convert. About the Role You'll lead end-to-end UX and CRO initiatives, working closely with internal teams including IT, Customer Services, Commercial Operations, Sales, and external agencies. Using tools such as VWO, GA4, Hotjar, and Looker Studio, you'll design experiments, analyse performance, and deliver data-driven improvements across all phs websites. Key Responsibilities User Experience Design Lead UX design projects across phs websites and digital platforms. Conduct user research, create wireframes, prototypes, and user journeys. Collaborate with PPC, SEO, developers, designers, and marketing stakeholders. Conversion Rate Optimisation Own and manage the CRO programme across digital touchpoints. Build and maintain a prioritised experimentation roadmap using PIE/ICE or similar. Design and execute A/B and multivariate tests via VWO. Develop hypotheses based on analytics (GA4, Looker Studio) and qualitative insights. Analyse results, identify significance, extract insights, and report learnings. Collaborate with sales and commercial teams to integrate Salesforce data. Performance Monitoring & Optimisation Monitor performance using VWO, Google Analytics, Hotjar, and similar tools. Identify optimisation opportunities and implement iterative improvements. Project Management Manage the UX roadmap for phs websites, myphs portal, and phs shop. Coordinate with marketing, IT, agencies (including Spindogs), VMO support, and sales teams. Provide regular updates to the Head of Marketing and Digital. Measures of Success Growth in digital qualified leads. Increased adoption and self-service usage of the myphs portal. Improved website conversion rates and engagement metrics. Delivery of UX projects on time with measurable improvements. Key Skills & Experience Strong experience in UX research and CRO, preferably in B2B. Expertise with VWO, GA4, and Looker Studio; Salesforce familiarity is a plus. Knowledge of A/B testing principles and prioritisation frameworks (PIE/ICE). Ability to combine quantitative and qualitative insights to form hypotheses. Experience with customer portals or similar digital tools. Knowledge of HTML/CSS/front-end principles (desirable). Strong analytical, problem-solving, communication and stakeholder engagement skills. Degree in Digital Marketing or related field; minimum 2 years in UX/CRO. What We Offer 23 days annual leave + bank holidays, holiday buy/sell scheme. phs Perks discounts, full training, ILM qualifications. Mon-Fri hours, no weekends, career development opportunities. Pension, life assurance, enhanced maternity/paternity. Free on-site parking and the opportunity to thrive in a market-leading company. If this sounds like the role for you, we'd love to receive your application. About phs phs Group, founded in 1963, is the leading provider of Hygiene Services in the UK, Spain and Ireland, serving over 120,000 customers across 300,000 locations. Our brands include Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG. To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk. Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team. Among your responsibilities, you will: Deliver business results and customer value Ensure that the product build is iterative and release new features to create customer value Track adoption and performance to inform future work Deliver on specific and measurable KPIs to be defined for your Product(s) Manage relevant budget processes and supporting Portfolio Lead in annual funding process Represent the voice of two distinct customer groups: Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they're captured within our suite of Monitoring Controls Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts Determine tradeoffs involving customer value, cost, and speed to execution Facilitate product demos to empower Portfolio team with real-time feedback from customers Oversee outcome delivered by the Squad Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when Define and clearly communicate acceptance criteria based on business & customer needs Support and enable the Squad to get its work done Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement Provide feedback as part of performance management of Squad members and other members of the Portfolio Set an overall vision to direct and inform the Squad's work Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad's backlog of work Share information about the Squad's output and priorities with other Product Owners to ensure alignment across the organization Enable the organization's new way of working Model behaviors to support the organization's transformation to a new way of working Actively create and maintain a Squad culture based on the organization and Agile behaviors Provide informal and formal feedback within context of larger performance management system YOU'RE GOOD AT Visualizing Data and Insights to drive intuitive action across multiple customer groups Being customer-focused and dedicated to understanding customer needs and requirements Operating with a transparency mindset, communicating clearly and openly both above and below Leading, directing, and empowering team members without formal management authority Acting as a connector to bring together multiple Customer voices into a single product Working with ambiguous requirements and multi-disciplinary teams Influencing stakeholders up to the senior levels of the organization Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Looking for opportunities to innovate and get things done better and faster What You'll Bring Demonstrated experience as a Product Owner A passion for Risk and compliance topics 7+ years' relevant experience in Digital Products / IT organizations Familiarity with reporting tools, Data Lakes, and Data Marts Understanding of Agile principles and ways of working Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects Divergent thinker who can converge ideas into tangible products Exceptional communications and stakeholder management skills Experience in consulting is a plus Who You'll Work With Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk Squad members to ensure they have a shared understanding of the work Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads Agile Coaches for guidance on Agile ways of working and to promote agility within your team Chapter Leads and Tech Area Leaders for technical solutioning and delivery Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as this year's Higherin Best Student Employer and a Times Top 100 Graduate Employer, we'll offer you the freedom to explore your potential. Ready to make your move? We are excited to announce an opening for a 12 month internship with our Digital Marketing team based at our European Head-office in Egham, Surrey. The role will encompass a scope to learn, understand and work with various channel leads in the team. The role will be focusing on data and analytics and helping the channel leads make better decisions with the help of dashboarding and data visualization. This role enables you to work alongside the marketing department, providing dedicated support to the various line of businesses like B2B, B2C, Sponsorships, Brand Marketing, and work with global teams. The role will also offer scope to work alongside the agency partners on projects like - campaign measurement and optimization. You will work on some exciting ad hoc projects as the year progresses. You will have the unique chance to understand more about digital marketing from a hands-on perspective in the European headquarters of a global, world leading business. Responsibilities Working closely with the analytics team on the reporting and dashboarding on key projects Making recommendations for improvement and support to create reports that monitor key performance indicators Provide insights through data analysis and modelling, interpreting results and presenting findings and giving recommendations to the relevant stakeholders Work closely with the growth team to manage the test and calibrate the results Work with Channel leads on measuring and optimizing the programs Competitive benchmarking our brands against competitors Working closely and collaborating with agency and technology partners Qualifications Current undergraduate university student looking to undertake a placement year as part of your course Interest in digital marketing, data, and analytics Competent user of Microsoft Office products (particularly Excel, Word, and Power Point) Excellent written and oral communication skills Great analytical skills with good attention to detail A fast learner with a 'can do' attitude Self-motivated and self-disciplined with a strong work ethic Team player who can work well within a team as well as on your own initiative Additional Information Hours : 40 per week Salary : £20,800 per annum Duration : The internship will run from Summer 2026 for 12 months Location : Egham, Surrey, TW20 9FB (Plenty of free on site parking and approx. 10 minutes walk from Egham station) We accept applications for our Placement Programme from undergraduate university students that are due to take undertake a placement year starting Summer 2026, regardless of university attended and subjects being studied. How to Apply We take great care in our recruitment process to find the ideal candidate. But it's not all about us; we want you to have the chance to find out what we're all about. The first step is our application form, which takes about 15 minutes to complete. As well as telling us lots about you, it helps us identify the kind of competencies in you that we look for in our placement students. If your application is successful one of our Talent Acquisition team will be in contact to arrange a competency based telephone interview. Finally, you will be invited to attend an interview. Please let us know about any accommodations you may need to participate in our recruitment process. Please limit your application to only one job posting based on where you live and/or plan to work. Applying to multiple locations and roles will delay your application being processed.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

HR Advisor Our client is seeking a dedicated HR Advisor to join their team in Slough. If you are a people-focused professional looking to make a significant impact in a growing company, this is the perfect opportunity for you. Day-to-day of the role: Strategic HR Leadership: Partner with managers to execute people strategies that enhance service delivery. Serve as a trusted advisor, contributing to strategic planning and workforce optimisation. Employee Relations & Policy Compliance: Handle complex employee relations cases and ensure HR policies are applied consistently across all locations. Workforce Planning & Talent Management: Collaborate on workforce planning and talent attraction, ensuring succession planning for critical roles. Performance Management & Capability Building: Lead performance management processes and identify training needs to enhance staff capabilities. Change & Transformation: Manage HR aspects of organisational changes such as TUPE transfers and restructures. Employee Engagement & Culture: Implement engagement initiatives and uphold organisational values across the contract. Diversity, Equity & Inclusion: Promote inclusive practices and ensure compliance with equality legislation. HR Data, Analytics & Reporting: Use HR data to inform decisions and prepare reports for stakeholders. Collaboration & Stakeholder Engagement: Work closely with various internal teams and external partners to ensure cohesive HR support. Required Skills & Qualifications: Experience as an HR Advisor. Proven ability to manage HR projects and meet deadlines. Strong interpersonal skills to foster relationships across the business. Proficient in Microsoft 365 and excellent communication skills. Ability to work under pressure, prioritise tasks, and operate independently. CIPD accreditation is advantageous but not essential. Experience in a fast-paced environment is preferred. If you are passionate about HR and thrive in a dynamic, fast-paced setting, apply for this HR Advisor position by submitting your CV and a cover letter detailing your relevant experience and why you are interested in joining our team.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We are seeking a passionate and experienced Senior Social Media Strategist for a 9-month Fixed Term Contract to join our Global Social Commerce Team. In this role, you will be responsible for developing and executing comprehensive social media strategies that unify paid and organic efforts to drive measurable results for our clients. You will work closely with client editorial, creative, and marketing teams to craft overall strategic visions and platform-specific content strategies, bringing creative vision to life through exceptional content that resonates with target audiences and drives online shopper experiences. What you'll be doing: Strategic Leadership: Develop and implement comprehensive social media strategies that align with client business objectives and drive measurable results. This includes defining target audiences, setting KPIs, and identifying key opportunities for growth. Paid & Organic Integration: Develop strategies that seamlessly integrate paid and organic social media efforts to maximize reach, engagement, and conversion. Content Strategy & Development: Collaborate with client editorial, creative, and marketing teams to develop engaging and innovative content strategies that resonate with target audiences and drive online shopper experiences. Platform Expertise: Maintain a deep understanding of social media platforms, best practices, and emerging trends, and leverage this knowledge to develop innovative and effective strategies. Client Management: Build and maintain strong relationships with clients, acting as a trusted advisor and providing strategic guidance on social media best practices. Brief Response & Execution: Digest, interpret, and respond to briefs in a fast-paced environment, ensuring that strategies are aligned with client objectives and delivered on time and within budget. Performance Analysis & Reporting: Track and analyze social media performance, providing regular reports and insights to clients and internal stakeholders. Project Leadership: Lead social media projects from inception to completion, ensuring that they are delivered on time, within budget, and to the highest standards. Presentation & Communication: Confidently present strategic thinking and creative solutions to clients, including senior-level executives. Innovation & Thought Leadership: Stay abreast of the latest social media trends and technologies, and proactively identify opportunities for innovation and improvement. Collaboration: Work closely with internal teams, including creative, media, and analytics, to ensure that social media strategies are integrated with overall marketing efforts. Client Location Work: Willingness to work at client locations as needed. What we want from you: Talented, enthusiastic, focused, and professional. Strong attention to detail with an understanding of design fundamentals. Positive and outgoing creative thinker, seeking pragmatic and creative solutions and seeing challenges as shining opportunities. Adaptable and thrives in a fast-paced environment. Passionate about inspiring outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device, or channel! Customer-first mindset with the maturity and initiative to keep clients happy. Excellent presentation and communication skills, with the ability to understand and communicate complex concepts. Confident in recommending creative solutions to clients. Degree qualified, ideally in Marketing, Advertising, Digital Marketing, Communications, or Business (subject specific is not essential). Proven experience in digesting, interpreting, and responding to briefs in a high-paced environment. Hands-on experience in a social strategist role - either brand or agency side Highly consultative with a deep understanding of social media platforms, best practices, and innovation. Experience working with global brands, partnering with senior clients, and leading projects. Experience in the consumer packaged goods (CPG) or related industry (eg, personal care, household products, food & beverage) is highly desirable. This includes understanding the unique challenges and opportunities within this sector, such as navigating complex regulatory environments, managing brand reputation, and driving online sales through social commerce. Passionate about social media, digital, and commerce, and about the possibilities of revolutionizing commerce through social channels. If you know some of this, even better: Experience with social listening tools and analytics platforms (eg, Sprinklr, Brandwatch, NetBase Quid, Google Analytics, Adobe Analytics). Experience with social media advertising platforms (eg, Facebook Ads Manager, Twitter Ads, LinkedIn Campaign Manager). Experience with influencer marketing and content creation. Strong understanding of SEO principles and best practices. Experience with A/B testing and optimization. Excellent written and verbal communication skills. Strong organizational and time management skills. Ability to work independently and as part of a team. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

A growing law firm in London is seeking an experienced Marketing and Business Development Manager to join their team. This is a key commercial role focused on strengthening market presence, elevating brand visibility and driving long-term, sustainable profitability. The position blends strategic marketing expertise with hands-on business development, making it ideal for someone who can balance creativity with data-led decision making. You'll work closely with senior leadership to shape firm-wide initiatives that support revenue growth and deepen client relationships. Key Responsibilities • Develop and deliver integrated marketing strategies that promote the firm's services and support its growth plans. • Oversee digital marketing (SEO, PPC, social media, content, email) in partnership with external agencies. • Manage brand positioning and ensure consistent messaging across all channels and materials. • Shape and implement the firm's business development approach, working with Heads of Practice to bring plans to life. • Identify and secure new business opportunities and strategic partnerships. • Support fee earners in nurturing key client and stakeholder relationships. • Set KPIs and evaluate performance across all marketing and BD activity. • Manage real-time lead generation processes, coordinating with outsourced call handling and the internal triage team. • Analyse campaign data and market trends to improve strategies and resource allocation. • Provide senior management with regular reporting on performance, ROI and insights. • Build strong internal relationships to ensure marketing aligns with wider business goals. • Work closely with Heads of Practice to develop BD ideas, tools and capability across teams. Experience Required • 7-10+ years' experience in marketing and business development, ideally within a legal, regulated or professional services environment. • Proven success delivering growth through targeted marketing and BD initiatives. • Experience managing Legal 500 and similar submission processes. • Strong background in budget management and leading cross-functional projects. Skills & Attributes • Commercially focused with strong strategic thinking. • Excellent communication, presentation and negotiation skills. • High proficiency in digital marketing tools, CRM systems and analytics platforms. • Organised, adaptable and confident managing multiple projects in a fast-paced setting. • Creative approach with strong problem-solving capability. • Genuine passion for driving business growth and championing the value of marketing and BD. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days please assume your application has been unsuccessful.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels. Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys. Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes. Shape research practices and operations, promoting the value of user research across the organisation Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability. Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences. What you'll bring Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications. Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques. Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms. Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. We'd love to see examples of your work. If you have a portfolio, or any selection of project artefacts, please share pieces that demonstrate your strengths in the following areas: People - How you've built, supported, or enabled high-performing teams. Process - How you apply scalable user-centred design methods to deliver measurable outcomes. Position - How you influence strategy and champion design across an organisation. Product - How your work has shaped world-class, app-first digital experiences, with clear outcomes and impact If you don't have a formal portfolio, don't worry links, slide decks, case studies or short write-ups are all welcome. Choose whatever best tells the story of your contribution. But we do need to understand the process, the user needs, business goals, design changes based on evidence gathered, and customer outcomes & business impact. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base - London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. - OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Role: Oracle Architect (FDI/OAC/FAW/OBIEE/ODI) Location: London (Hybrid, 1-2 days per week onsite) Rate: £625 per day (Inside IR35) Engagement: UK Government Project - Team Lead/Managerial Role Clearance: SC Clearance required or eligible Overview Experienced Oracle Architect required for a major UK Government programme. The role combines hands-on technical delivery with team leadership, focusing on Oracle analytics and data integration platforms such as FDI, OAC, FAW, OBIEE, and ODI. Key Requirements Strong technical expertise in Oracle FDI, OAC, FAW, OBIEE, or ODI. Proven experience leading or managing technical teams. Background in large-scale or government projects preferred. Excellent stakeholder management and communication skills. Must hold current SC Clearance or be eligible (5 years UK residency). Responsibilities Lead the design and delivery of Oracle data and analytics solutions. Provide technical direction and oversee implementation. Ensure architecture aligns with business and security requirements. Drive best practices, quality assurance, and continuous improvement.

HR Director Office based in Bexleyheath, Kent Monday to Friday 8:00am - 5:00pm Full time, permanent position About the Role Our client is seeking a dynamic and strategic HR Director to lead and deliver their people strategy, ensuring alignment with business objectives and driving a high-performance culture. Based in Bexleyheath, Kent, this is a pivotal leadership role responsible for shaping, developing, and executing a comprehensive human capital strategy that supports continued growth and operational excellence. As a trusted partner to the Managing Director and senior leadership team, you will oversee all aspects of Human Resources, including talent acquisition, employee relations, compensation and benefits, performance management, learning and development, workforce planning, and compliance with UK employment legislation. This role offers the opportunity to influence organisational design, strengthen employee engagement, and position the business as an employer of choice within the industry. Key Responsibilities Strategic Leadership Develop and implement a comprehensive people strategy aligned with organisational structure, culture, customer needs, and business goals. Partner with senior management to drive business success through a clear, actionable people plan. Provide expert counsel on organisational design and workforce planning. Utilise HR analytics and workforce data to inform strategic decision-making. Talent & Employer Brand Design and execute a robust talent acquisition strategy to attract and retain top talent. Support managers in identifying future skills needs and succession planning. Shape and evolve the employer brand to ensure the organisation is recognised as a preferred employer in the sector. Employee Engagement & Development Implement employee engagement strategies informed by survey feedback and best practice frameworks. Develop cost-effective, value-added HR initiatives that enhance engagement and retention. Lead performance management and learning & development initiatives that drive capability and growth. Compliance & Governance Ensure full compliance with UK employment law and internal HR policies. Proactively review and influence policy changes in line with evolving business objectives. Promote a safe and compliant working environment in line with health and safety legislation. Additional Responsibilities Prioritise workload to meet business and project needs. Develop and maintain strong internal and external stakeholder relationships. Undertake delegated duties within the overall scope of the role. Travel nationally and internationally as required. Drive on company business where necessary. About You You are a strategic thinker and experienced HR leader with the credibility and capability to operate at executive level. You bring strong commercial awareness, data-driven insight, and a passion for building engaging, high-performing workplaces. Qualifications & Experience Degree in HR, Business, or related field. CIPD Level 7 qualification (or equivalent experience). Strong knowledge of UK employment law and HR best practice. Proven leadership and strategic planning capability. Demonstrable commitment to continuous professional development. Skills & Attributes Excellent communication and influencing skills. Analytical and commercially astute. Collaborative and team oriented. Proactive, resilient, and solutions focused. Why this role? This is a unique opportunity to shape the people agenda of a growing organisation and directly influence its future success. You will play a central role in driving culture, engagement, and organisational effectiveness at a strategic level. If you are an experienced HR leader ready to make a meaningful impact, we would love to hear from you! Braundton Consulting is a recruitment agency recruiting on behalf of a client.

An exciting Director of Marketing Intelligence role in London is looking for a senior, client-facing analytics leader to join on an initial contract with scope to go permanent. Based in: London 3 days a week in the office (Tue-Thu preferred, 2 days possible initially) 3 months initially, with strong potential to convert to permanent (£70k) Start date: ASAP (mid-March ideal) £450 per day (Inside IR35) The Job As the Director of Marketing Intelligence , your responsibilities will include: Defining and leading the marketing intelligence, analytics and measurement strategy across clients Full MMM build not essential - familiarity is fine as AI reduces heavy lifting Owning KPI frameworks, benchmarks and performance targets Structuring and improving messy datasets and overseeing data quality Designing and managing data systems and dashboards used by clients Building reporting in Tableau / Looker and ensuring accuracy and scalability Hands-on work across SQL, GA4, GTM and attribution tools Providing clear, simple narrative-driven insights to non-technical stakeholders Leading client-facing analytics delivery and influencing senior teams Supporting new business and pitch work with measurement frameworks and solutions You 5+ years in data, analytics, media or marketing intelligence Strong media experience is essential Hands-on capability across SQL, Tableau, GA4, GTM and multi-touch attribution Experience building dashboards, data systems and KPI frameworks Comfortable cleaning and structuring messy datasets Familiarity with MMM, incrementality and modern measurement practices Strong communication skills, able to simplify complex concepts clearly Comfortable presenting to non-technical stakeholders and senior clients Strategic thinker who can link insight to broader marketing decisions Confident working closely with client teams and internal stakeholders Organised, proactive and able to run a team in a dynamic environment Apply Now You can apply for the Director of Marketing Intelligence position now by sending us your CV or by calling us. Don't forget to register as a candidate too. Amy Brown Principal Management Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital, so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law. Sphere Digital Recruitment is acting as an Employment Business in relation to this vacancy.

Technical Architect - Microsoft Fabric Chester - Hybrid working 2 x per week Salary: Up to £90,000 per annum A leading client in Chester seeks a Technical Architect to design and deliver data and AI solutions on the Microsoft Fabric platform. As Technical Lead for a small team, you'll oversee end-to-end architecture, develop scalable analytics solutions, and stay hands-on. Responsibilities include delivering Fabric solutions (OneLake, Lakehouse, Warehouses, Power BI), leading architecture and performance optimisation, and enabling advanced analytics and machine learning with Fabric and Azure ML. Key skills and responsibilities: Design and deliver scalable, secure end-to-end Microsoft Fabric solutions aligned with the businesses objectives (OneLake, Lakehouse, Warehouses and Power BI) Designing and managing enterprise-grade workloads and semantic models to enable robust analytics and reporting, utilising Fabric and Azure ML Planning and sizing Fabric initiatives, including capacity needs, effort estimates, infrastructure requirements, team resourcing, and delivery timelines. Extensive knowledge in data modelling, DAX, Python/PySpark, SQL/KQL. Proven record of technical leadership and effective stakeholder engagement. Lead architectural design, capacity planning, and performance optimisation efforts. Implement governance, security, and DevOps best practices. Lead a small team of data engineers and contribute to the development of the platform strategy. Interested? Please submit your updated CV to Emma Siwicki at Harvey Nash for immediate consideration.