The Senior Estates Manager will oversee the management and maintenance of facilities within a multi-building healthcare estate, ensuring compliance and efficiency. This role in Louth, is initially on an 18 month fixed-term-contract, with a strong possibility of an ongoing permanent role, and requires a strong background in facilities management and a focus on delivering excellent service. Client Details This organisation operates within the real estate and property services sector and is responsible for managing and maintaining a portfolio of healthcare properties. It offers opportunities to contribute to meaningful projects impacting local communities in the Louth area. Description The Senior Estates Manager will: Lead the delivery of facilities management services across the properties. Oversee maintenance schedules and respond to urgent repair needs. Ensure compliance with health and safety regulations and statutory requirements. Manage budgets effectively, ensuring value for money in all operations. Have team direct management repsonsibility for an Estates Coordinator. Manage capital projects and service contracts. Collaborate with stakeholders to understand and meet their facilities requirements. Monitor and report on the performance of service contracts and suppliers. Contribute to the development of long-term strategies for property management. Support sustainability initiatives within the facilities management department. Profile A successful Senior Estates Manager should have: Experience in managing facilities in large or complex estates. A positive 'can-do' attitude, with the ability to work effectively in a fast-paced environment. Strong knowledge of compliance, health and safety, and statutory regulations. Proven ability to manage budgets and deliver cost-effective solutions. Excellent communication and stakeholder management skills. Experience in contract management and supplier performance monitoring. A background in hard facilities management in the real estate and property sector. A qualification such as IWFM Level 4, IOSH or NEBOSH (desirable). Job Offer The role of Senior Estates Manager benefits from: Competitive salary ranging from 50,000 to 55,000 per annum. Car allowance of 3000 annually. Bonus scheme (up to 10%). Some Hybrid working (minimum 3 days on site). Access to a pension scheme. Fixed-term contract with potential opportunities for growth and development. The chance to work on meaningful projects. If you are ready to take the next step in your facilities management career, apply today for the Louth-based Senior Estates Manager role!
Mar 03, 2026
Contractor
The Senior Estates Manager will oversee the management and maintenance of facilities within a multi-building healthcare estate, ensuring compliance and efficiency. This role in Louth, is initially on an 18 month fixed-term-contract, with a strong possibility of an ongoing permanent role, and requires a strong background in facilities management and a focus on delivering excellent service. Client Details This organisation operates within the real estate and property services sector and is responsible for managing and maintaining a portfolio of healthcare properties. It offers opportunities to contribute to meaningful projects impacting local communities in the Louth area. Description The Senior Estates Manager will: Lead the delivery of facilities management services across the properties. Oversee maintenance schedules and respond to urgent repair needs. Ensure compliance with health and safety regulations and statutory requirements. Manage budgets effectively, ensuring value for money in all operations. Have team direct management repsonsibility for an Estates Coordinator. Manage capital projects and service contracts. Collaborate with stakeholders to understand and meet their facilities requirements. Monitor and report on the performance of service contracts and suppliers. Contribute to the development of long-term strategies for property management. Support sustainability initiatives within the facilities management department. Profile A successful Senior Estates Manager should have: Experience in managing facilities in large or complex estates. A positive 'can-do' attitude, with the ability to work effectively in a fast-paced environment. Strong knowledge of compliance, health and safety, and statutory regulations. Proven ability to manage budgets and deliver cost-effective solutions. Excellent communication and stakeholder management skills. Experience in contract management and supplier performance monitoring. A background in hard facilities management in the real estate and property sector. A qualification such as IWFM Level 4, IOSH or NEBOSH (desirable). Job Offer The role of Senior Estates Manager benefits from: Competitive salary ranging from 50,000 to 55,000 per annum. Car allowance of 3000 annually. Bonus scheme (up to 10%). Some Hybrid working (minimum 3 days on site). Access to a pension scheme. Fixed-term contract with potential opportunities for growth and development. The chance to work on meaningful projects. If you are ready to take the next step in your facilities management career, apply today for the Louth-based Senior Estates Manager role!
Business Centre Manager Single-Site Full-Time Leadership Opportunity Are you a commercially driven leader with a passion for people, performance and property? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be your next career-defining move. We're seeking an ambitious Business Centre Manager to take ownership of a thriving London site The Opportunity This is more than a site management role. It's a chance to lead from the front- driving sales, maximising revenue, building strong local partnerships and delivering an exceptional customer experience. As the face of your centre, you'll be responsible for commercial performance, operational excellence and maintaining outstanding standards across all areas of the business. What You'll Be Doing Taking full responsibility for the day-to-day management of your site Driving revenue growth through proactive sales and marketing activity Managing budgets, controlling costs and delivering strong NOI performance Building long-term relationships with customers, brokers, agents and local stakeholders Overseeing renewals, arrears management and monthly financial reporting Maintaining high operational standards through regular audits and inspections What We're Looking For You're commercially astute, highly organised and naturally customer-focused. You understand how to convert leads, nurture relationships and deliver results. Key strengths include: Exceptional communication and negotiation skills Strong sales and marketing drive Gritty and tenacious Excellent time management and problem-solving skills Professional, proactive and resilient mindset Most importantly, you're someone who leads with integrity, works collaboratively and takes pride in delivering outstanding standards. Why Join? Work for a market-leading property business with strong financial backing Play a pivotal role in an ambitious growth strategy Autonomy to run your site like your own business A varied, dynamic role with real progression opportunities A supportive, values-driven culture If you're ready to step into a high-impact leadership role where your performance directly drives success, we'd love to hear from you. Apply today and take ownership of your next challenge.
Mar 03, 2026
Full time
Business Centre Manager Single-Site Full-Time Leadership Opportunity Are you a commercially driven leader with a passion for people, performance and property? Do you thrive in a fast-paced environment where no two days are the same? If so, this could be your next career-defining move. We're seeking an ambitious Business Centre Manager to take ownership of a thriving London site The Opportunity This is more than a site management role. It's a chance to lead from the front- driving sales, maximising revenue, building strong local partnerships and delivering an exceptional customer experience. As the face of your centre, you'll be responsible for commercial performance, operational excellence and maintaining outstanding standards across all areas of the business. What You'll Be Doing Taking full responsibility for the day-to-day management of your site Driving revenue growth through proactive sales and marketing activity Managing budgets, controlling costs and delivering strong NOI performance Building long-term relationships with customers, brokers, agents and local stakeholders Overseeing renewals, arrears management and monthly financial reporting Maintaining high operational standards through regular audits and inspections What We're Looking For You're commercially astute, highly organised and naturally customer-focused. You understand how to convert leads, nurture relationships and deliver results. Key strengths include: Exceptional communication and negotiation skills Strong sales and marketing drive Gritty and tenacious Excellent time management and problem-solving skills Professional, proactive and resilient mindset Most importantly, you're someone who leads with integrity, works collaboratively and takes pride in delivering outstanding standards. Why Join? Work for a market-leading property business with strong financial backing Play a pivotal role in an ambitious growth strategy Autonomy to run your site like your own business A varied, dynamic role with real progression opportunities A supportive, values-driven culture If you're ready to step into a high-impact leadership role where your performance directly drives success, we'd love to hear from you. Apply today and take ownership of your next challenge.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Belfast. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 03, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Belfast. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Manchester. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Mar 03, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in Manchester. About the Role: As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete. This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans. What You'll Do: Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats. Acknowledge all client inquiries and collect work orders. Collect information reports to find out performance and progress status. File work orders, proposals, department files, and other paperwork submitted by vendors. Monitor activities that happen outside the building, such as proper waste disposal and recycling. Follow instructions, short correspondence, and memos and ask clarifying questions. Respond to common inquiries or complaints from clients, co-workers, and supervisors. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance. What You'll Need: Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups Why CBRE When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants. Applicant AI Use Disclosure We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
Mar 03, 2026
Full time
Job title: Housing Officer Contract: Permanent Salary: Up to £30,000 per annum The Role DHI is currently recruiting full time Housing Officers to join our Home Turf Lettings Team and manage a portfolio of tenancies and properties. Home Turf Lettings is an award-winning not-for-profit social enterprise that specialises in letting private rented accommodation to tenants on low incomes and in housing need, including those who have been homeless or are threatened with homelessness. Working across the South Gloucestershire, Bristol and Bath & Northeast Somerset areas, Home Turf Lettings provides landlords with a comprehensive and professional lettings and property management service and residents with an effective and supportive housing management service You will be joining an experienced team of property and housing management professionals that work hard to support each other, and to deliver an exceptional service to our tenants and landlords A Driving licence with access to a vehicle and the willingness to use it for work travel is essential. About You You will have a background in property or housing management, ideally with knowledge of taking housing cases through the court system. You will be resilient, compassionate and supportive, with good organisational and problem-solving skills. If this is you and you would like to work for an award-winning social inclusion charity, then we would love to hear from you. Our Values How we do things is as important as what we do and our values inform our whole approach to our work and staff. Our values are: Stimulation, self- direction, flexibility and zest for life. What We Offer We offer a variety of training to enable the successful candidate to develop and thrive within this role including within motivational interviewing techniques, professional boundaries and housing. As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, up to 31 days paid leave (service-related), company pension scheme and Charity Worker Discounts. How to Apply To apply for this role please head to the DHI jobs page and fill in an application form by 5pm Friday the 20th of March. Responsibilities Manage a property portfolio with the support of the Team Manager. Serve as main point of contact for tenants, landlords, and representatives. Manage new tenant applications and referrals, fostering partnerships with agencies. Conduct pre-tenancy checks, lease signings, and manage deposits. Conduct regular property and welfare visits, supporting tenant settlement. Ensure compliance with tenancy agreements and leases. Manage rent arrears and provide support to vulnerable tenants using a person-centered approach. Report maintenance issues and ensure timely resolution. Conduct fire alarm and emergency light tests, maintain records. Expedite property turnover for vacant units. Maintain accurate records of all work. Provide feedback to management, including reports on key metrics. Report concerns promptly to Service Manager. Adhere to relevant legislation and organisational policies. Adhere to all relevant legislation and organisational policies and procedures at all times. Compliance Understand and adhere to all DHI's policies and procedures as well as good practice guidelines, legal and regulatory requirements. Other This job description contains only the main accountabilities relating to the post and does not describe in detail all the duties required to carry out the role. The post holder will be expected to undertake any other duties reasonably requested by their manager and commensurate with the expectations of the role. Skills, Knowledge, Experience, and Behaviours The most important quality to succeed in this role will be your positive attitude, resilience, and enthusiasm for the work of DHI and your team. Essential Criteria: It is also essential that you can demonstrate: Behaviours Belief in and willingness to model DHI values in behaviours, as described in the Behaviour Framework (attached). Skills and Qualifications Excellent communication skills, written and verbal. Proven ability to build effective relationships and experience of liaising with a variety of stakeholders in order to achieve successful outcomes. MS Office experience, bespoke software packages. Experience or demonstrable behaviours which show an ability to deal with challenging behaviours and conflict resolution. Experience or demonstrable behaviours which show an ability to positively motivate tenants in sustaining their tenancy. An understanding of a variety of legislation including The Consumer Protection from Unfair Trading Regulations 2008 (CPRs), The Deregulation Act 2015, Immigration Act 2014 and Protection from Eviction Act 1977. Knowledge of Housing Maintenance, ability to identify basic maintenance issues and describe the type of work needed. Health and Safety requirements in respect of property and tenancy management. Excellent planning, time management and organisation skills. Self-motivated, with the ability to manage own workload and varied priorities through to conclusion. Person centred approach to working with our diverse tenants. Shows positivity, enthusiasm, optimism, resilience and copes under pressure Flexible, proactive and able to respond to changing operational demands Desirable Criteria: It is desirable that you can demonstrate: Experience Experience of working within a Property Maintenance role. Experience of working within a social housing environment. Holder of the Level 3 Award in Residential Lettings and Property Management, or working towards. Knowledge of housing and welfare benefits. A good awareness of the effects of homelessness and the challenges vulnerable people on low incomes face in being able to successfully sustain a tenancy. Understanding the role and importance of social housing. Experience of working with vulnerable people All the above skills, knowledge, experience, and behaviours will be tested at application and interview.
Estates Operations Coordinator We are offering a fantastic opportunity for a customer-focused and personable Estate Operations Coordinators to join our friendly and diverse teams. We are looking for someone who can provide a high level of customer service to a variety of people including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues. Main duties include but are not limited too; Liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate alongside the Estate Operations Manager. Carry out regular estate inspections to ensure safety, uphold/monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately. Arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation. The ideal candidate will have; Computer skills (Word, Excel, Outlook) Relevant experience in a similar customer-facing role. Experience in liaising and managing contractors Property management or Housing experience Location ; SE3 area of London - with occassional visits to N1 area. Hours ; Monday to Friday (9am-5pm) with occasional resident meetings and events outside the normal hours. Pay Rate; 20.15ph PAYE- 26.64ph UMB Contract type ; Temp to perm job opportunity for the right person. Please note: a Full UK Driving Licence is required and a Basic DBS dated in the previous 12 months will be required for this role Apply now for immediate consideration
Mar 03, 2026
Full time
Estates Operations Coordinator We are offering a fantastic opportunity for a customer-focused and personable Estate Operations Coordinators to join our friendly and diverse teams. We are looking for someone who can provide a high level of customer service to a variety of people including diagnosing issues, providing advice, giving instructions and resolving basic or complex issues. Main duties include but are not limited too; Liaison between residents, estate management and property management teams and help coordinate the day-to-day running of the Estate alongside the Estate Operations Manager. Carry out regular estate inspections to ensure safety, uphold/monitor cleaning standards, ensuring all risks are promptly dealt with or reported appropriately. Arranging, and monitoring contractor and maintenance visits, and helping with the effective organisation of compliance documentation. The ideal candidate will have; Computer skills (Word, Excel, Outlook) Relevant experience in a similar customer-facing role. Experience in liaising and managing contractors Property management or Housing experience Location ; SE3 area of London - with occassional visits to N1 area. Hours ; Monday to Friday (9am-5pm) with occasional resident meetings and events outside the normal hours. Pay Rate; 20.15ph PAYE- 26.64ph UMB Contract type ; Temp to perm job opportunity for the right person. Please note: a Full UK Driving Licence is required and a Basic DBS dated in the previous 12 months will be required for this role Apply now for immediate consideration
Office Manager Position Description At CGI, you'll play a key role in creating a secure, efficient and welcoming experience for everyone on site as an Office Manager. This role puts you at the heart of daily operations, where you'll help maintain a smooth, professional environment and contribute to a community built on trust, collaboration and meaningful impact. You'll take ownership of essential services, bring new ideas to how we support our members and visitors, and grow within a team that values creativity, responsibility and support as part of your career journey. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you'll be the first point of contact for visitors and contractors, ensuring a positive and secure experience. You'll manage reception operations, support facility tasks and help keep the site running smoothly. You will also carry out routine checks, keep areas organised and work with colleagues to maintain a safe and professional environment. • Greet and check in visitors and contractors • Manage reception inboxes and lost property • Coordinate meeting room bookings • Maintain a clean and organised reception • Escort visitors and contractors • Conduct fire alarm tests and site patrols • Report building faults and risks • Support vending and refreshment stock levels Required qualifications to be successful in this role You should bring experience in facilities management, strong communication skills and a customer-focused approach. You'll be organised, proactive and confident working in a professional environment. • Facilities Management experience in a professional setting • Strong communication and customer service skills • Experience with facilities contractor management • Good administrative skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Mar 03, 2026
Full time
Office Manager Position Description At CGI, you'll play a key role in creating a secure, efficient and welcoming experience for everyone on site as an Office Manager. This role puts you at the heart of daily operations, where you'll help maintain a smooth, professional environment and contribute to a community built on trust, collaboration and meaningful impact. You'll take ownership of essential services, bring new ideas to how we support our members and visitors, and grow within a team that values creativity, responsibility and support as part of your career journey. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. Your future duties and responsibilities In this role, you'll be the first point of contact for visitors and contractors, ensuring a positive and secure experience. You'll manage reception operations, support facility tasks and help keep the site running smoothly. You will also carry out routine checks, keep areas organised and work with colleagues to maintain a safe and professional environment. • Greet and check in visitors and contractors • Manage reception inboxes and lost property • Coordinate meeting room bookings • Maintain a clean and organised reception • Escort visitors and contractors • Conduct fire alarm tests and site patrols • Report building faults and risks • Support vending and refreshment stock levels Required qualifications to be successful in this role You should bring experience in facilities management, strong communication skills and a customer-focused approach. You'll be organised, proactive and confident working in a professional environment. • Facilities Management experience in a professional setting • Strong communication and customer service skills • Experience with facilities contractor management • Good administrative skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.
Legal Services Manager (Governance / Compliance) Maidstone, ME14 1ST £53,523 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Mar 03, 2026
Full time
Legal Services Manager (Governance / Compliance) Maidstone, ME14 1ST £53,523 per annum Full Time, Permanent (35 hours per week) Closing Date: 18th March 2026 At One Manchester, our purpose is simple. We provide good quality homes, great services and real opportunities for our customers and communities. Everything we do is about creating safe, secure and thriving neighbourhoods across central, south and east Manchester. Behind that purpose sits strong governance. Good decisions. Managed risk. Clear accountability. That is where this role comes in. We are looking for a Legal Services Manager to act as the central point of coordination for all legal matters across the organisation. This is not an in-house solicitor role. You will not be expected to provide legal advice directly. Instead, you will ensure that One Manchester receives the right legal advice, at the right time, in a proportionate and cost-effective way. You will be the person who makes legal processes work and will be responsible for: Acting as the first point of contact for legal queries across the organisation Triage of issues and determining the appropriate route for advice or action Instructing and managing our external legal framework in line with agreed arrangements Ensuring instructions are clear, focused and commercially sensible Tracking live legal matters and maintaining oversight of progress, risk and cost Translating external legal advice into clear, practical guidance for managers and leaders Identifying trends, recurring issues and opportunities to improve how we manage legal risk Supporting the Director of Governance to ensure robust governance and ethical standards You will work closely with Directors, Heads of Service and operational managers across housing, property, development and corporate services. This gives the role real visibility and influence across the organisation. The impact of your work will be felt in areas such as: Tenancy and enforcement cases Property and development contracts Governance and regulatory matters Complex customer or compliance issues You will not just pass messages between lawyers and the business. You will add value by bringing clarity, structure and momentum to legal matters. About you You may come from a legal, governance, compliance or other regulated background. You might have worked in housing, local government or a similar environment. You are comfortable dealing with senior stakeholders and confident enough to ask the right questions before external advice is commissioned. You are organised, measured and calm under pressure. You understand risk and know when to escalate. You do not need to be a qualified solicitor. This is a standalone role with genuine ownership. You will shape how we commission and manage legal services, ensuring value for money and consistent, high-quality outcomes. Why join One Manchester We own and manage over 12,000 homes across Manchester and are a trusted Registered Provider of Social Housing. We are ambitious about our future and committed to continuous improvement. We invest in our homes, our services and our people. We are transitioning to a culture where agile working is a feature of many roles and we actively support flexible working where practical. If flexibility is important to you, we are open to conversation. If you are motivated by making systems work better, supporting strong governance and enabling good decisions, we would welcome your application.
Manager of Surveying/Technical Manager Northallerton Permanent Contract / Full Time - 37 hours Per Week Role Purpose The Technical Manager is responsible for leadership, direction and technical oversight to the Property Surveying team, ensuring the delivery of a high quality, efficient and customer focused surveying service. The role ensures that all inspection, repair and maintenance activities across customers' homes and communal areas are accurately assessed, well managed and completed to a high standard. A key purpose of the role is to ensure full compliance with the Decent Homes Standard and the requirements introduced through regulatory and legislative requirements, with a proactive focus on damp and mould, safety and compliance. The postholder supports colleagues across the organisation by providing expert technical advice and promoting a culture of professionalism, accountability and continuous improvement. What You'll be Doing: Lead and manage a high-performing Technical team to deliver a skilled, professional Surveying service across the full Broadacres property portfolio. Drive effective Surveying operations and ensure the high-quality delivery of Technical Services across the technical team, repairs service, and contracted works. Oversee and uphold all Compliance, Safety, and Quality Assurance standards for technical and repairs teams. Maintain consistent excellence in customer service through clear, proactive communication and strong service delivery. Support the team and wider business through effective data analysis, reporting, and continuous improvement initiatives What we are looking for Professional experience in property surveying within housing, construction or asset management. Level 5 HND in construction or surveying BSc or relevant strong experience in the disciplines Strong knowledge of building pathology, damp and mould, HHSRS and relevant legislation. Experience leading or mentoring technical colleagues. Ability to accurately diagnoses maintenance issues and identifies practical solutions across multiple trades. Be able to adeptly specify maintenance and improvement works, including Schedule of Rates, technical drawings, and plans. Excellent communication and customer service skills. In depth knowledge of British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaab's Law, planning requirements and other regulations and codes of guidance affecting the maintenance function. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Comprehensive Benefits: A range of benefits, including pension and health and safety training. Agile Working: Enjoy flexible working arrangements. Support for You: Additional perks to support your wellbeing, including our EAP service. If you are currently working as a Operations, Technical or Surveying Team Leader or Manager role, responsible for delivering excellence in customer service and leading and motivating a large team of technical professionals, then this role would be suitable for you. Similar roles might also be Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment! Manager of Surveying/Technical Manager
Mar 03, 2026
Full time
Manager of Surveying/Technical Manager Northallerton Permanent Contract / Full Time - 37 hours Per Week Role Purpose The Technical Manager is responsible for leadership, direction and technical oversight to the Property Surveying team, ensuring the delivery of a high quality, efficient and customer focused surveying service. The role ensures that all inspection, repair and maintenance activities across customers' homes and communal areas are accurately assessed, well managed and completed to a high standard. A key purpose of the role is to ensure full compliance with the Decent Homes Standard and the requirements introduced through regulatory and legislative requirements, with a proactive focus on damp and mould, safety and compliance. The postholder supports colleagues across the organisation by providing expert technical advice and promoting a culture of professionalism, accountability and continuous improvement. What You'll be Doing: Lead and manage a high-performing Technical team to deliver a skilled, professional Surveying service across the full Broadacres property portfolio. Drive effective Surveying operations and ensure the high-quality delivery of Technical Services across the technical team, repairs service, and contracted works. Oversee and uphold all Compliance, Safety, and Quality Assurance standards for technical and repairs teams. Maintain consistent excellence in customer service through clear, proactive communication and strong service delivery. Support the team and wider business through effective data analysis, reporting, and continuous improvement initiatives What we are looking for Professional experience in property surveying within housing, construction or asset management. Level 5 HND in construction or surveying BSc or relevant strong experience in the disciplines Strong knowledge of building pathology, damp and mould, HHSRS and relevant legislation. Experience leading or mentoring technical colleagues. Ability to accurately diagnoses maintenance issues and identifies practical solutions across multiple trades. Be able to adeptly specify maintenance and improvement works, including Schedule of Rates, technical drawings, and plans. Excellent communication and customer service skills. In depth knowledge of British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaab's Law, planning requirements and other regulations and codes of guidance affecting the maintenance function. What We Offer: Competitive Salary: Alongside a generous annual leave package and flexible working options. Comprehensive Benefits: A range of benefits, including pension and health and safety training. Agile Working: Enjoy flexible working arrangements. Support for You: Additional perks to support your wellbeing, including our EAP service. If you are currently working as a Operations, Technical or Surveying Team Leader or Manager role, responsible for delivering excellence in customer service and leading and motivating a large team of technical professionals, then this role would be suitable for you. Similar roles might also be Why Broadacres? At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply. Our Organisation Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home. Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment! Manager of Surveying/Technical Manager
CFO - REIM - A Unique Leadership Opportunity CFO - REIM - OUR CLIENT is a high-performing, vertically integrated real estate business with a reputation for delivering exceptional returns through operational excellence. Since its inception, the business has partnered with institutional and private capital to acquire, manage, and develop commercial and mixed-use real estate assets across the UK. With a sharp focus on value creation and in-house execution capabilities spanning investment, development, and property management, our client has tripled its AUM over the past few years and continues to expand rapidly. With a national operational footprint, the business is entering an exciting new phase of growth. The Role - Overview & Responsibilities: OUR CLIENT is seeking a commercially minded and strategically driven Chief Financial Officer (CFO) to join the executive leadership team. This is a pivotal Board-level appointment with responsibility for leading the entire finance function and playing a central role in shaping business strategy and investor engagement. Key responsibilities include: Strategic & Financial Leadership Partner with the CEO and Board to drive group strategy, business performance, and value creation. Contribute to investment decisions and commercial direction at Investment Committee level. Lead and oversee fund, group and property finance. Financial Operations & Governance Oversee group financial reporting, forecasting, budgeting, and KPI frameworks. Ensure robust financial controls and full regulatory compliance (including FCA requirements). Manage audit, tax, risk, and compliance functions across the group. Capital & Deal Structuring Lead financial structuring and debt origination for real estate investments. Manage relationships with lenders and oversee the ongoing management of debt facilities. Operational Excellence Identify and implement finance system enhancements and automation opportunities. Lead finance transformation initiatives and elevate team performance across all finance areas. Investor & Stakeholder Management Maintain strong relationships with investors, lenders, and capital partners. Ensure timely, transparent, and accurate reporting to all stakeholders. The Individual - Attributes & Experience The successful candidate will be a high-calibre finance leader with experience operating in a fast-paced, entrepreneurial real estate environment. They will combine commercial acumen with strong technical expertise and have a track record of building and leading high-performing finance teams. Key Requirements: Chartered Accountant (ACA, ACCA, or equivalent) with significant post-qualification experience. Previous CFO or senior finance leadership role within the real estate sector. Strong understanding of institutional capital, debt structuring, and FCA-regulated businesses. Demonstrated experience in deal execution and lender engagement. Proven leadership in finance transformation, systems implementation, and team development. Highly credible at Board level, with excellent stakeholder and communication skills. Entrepreneurial mindset with the ability to operate strategically and tactically. Desirable: Background / exposure to private equity or fund management structures. Experience in managing complex investor relationships, including family offices and institutions. Proven delivery of operational efficiencies through digital and AI-enabled tools. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Mar 03, 2026
Full time
CFO - REIM - A Unique Leadership Opportunity CFO - REIM - OUR CLIENT is a high-performing, vertically integrated real estate business with a reputation for delivering exceptional returns through operational excellence. Since its inception, the business has partnered with institutional and private capital to acquire, manage, and develop commercial and mixed-use real estate assets across the UK. With a sharp focus on value creation and in-house execution capabilities spanning investment, development, and property management, our client has tripled its AUM over the past few years and continues to expand rapidly. With a national operational footprint, the business is entering an exciting new phase of growth. The Role - Overview & Responsibilities: OUR CLIENT is seeking a commercially minded and strategically driven Chief Financial Officer (CFO) to join the executive leadership team. This is a pivotal Board-level appointment with responsibility for leading the entire finance function and playing a central role in shaping business strategy and investor engagement. Key responsibilities include: Strategic & Financial Leadership Partner with the CEO and Board to drive group strategy, business performance, and value creation. Contribute to investment decisions and commercial direction at Investment Committee level. Lead and oversee fund, group and property finance. Financial Operations & Governance Oversee group financial reporting, forecasting, budgeting, and KPI frameworks. Ensure robust financial controls and full regulatory compliance (including FCA requirements). Manage audit, tax, risk, and compliance functions across the group. Capital & Deal Structuring Lead financial structuring and debt origination for real estate investments. Manage relationships with lenders and oversee the ongoing management of debt facilities. Operational Excellence Identify and implement finance system enhancements and automation opportunities. Lead finance transformation initiatives and elevate team performance across all finance areas. Investor & Stakeholder Management Maintain strong relationships with investors, lenders, and capital partners. Ensure timely, transparent, and accurate reporting to all stakeholders. The Individual - Attributes & Experience The successful candidate will be a high-calibre finance leader with experience operating in a fast-paced, entrepreneurial real estate environment. They will combine commercial acumen with strong technical expertise and have a track record of building and leading high-performing finance teams. Key Requirements: Chartered Accountant (ACA, ACCA, or equivalent) with significant post-qualification experience. Previous CFO or senior finance leadership role within the real estate sector. Strong understanding of institutional capital, debt structuring, and FCA-regulated businesses. Demonstrated experience in deal execution and lender engagement. Proven leadership in finance transformation, systems implementation, and team development. Highly credible at Board level, with excellent stakeholder and communication skills. Entrepreneurial mindset with the ability to operate strategically and tactically. Desirable: Background / exposure to private equity or fund management structures. Experience in managing complex investor relationships, including family offices and institutions. Proven delivery of operational efficiencies through digital and AI-enabled tools. Please note that due to volume we cannot get back to everyone, however every application is looked at and considered and will be held on Trident International's database for review. If you have not heard back from us within 5 working days you should assume your initial application has been unsuccessful, however if suitable roles arise in the future, we will make every effort to contact you. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website. To learn more about our company and vacancies we are currently working on, visit our website and follow us on LinkedIn
Supports the Estates Manager to achieve operations and financial goals through overseeing the teams and performing the facilities tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset click apply for full job details
Mar 02, 2026
Full time
Supports the Estates Manager to achieve operations and financial goals through overseeing the teams and performing the facilities tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset click apply for full job details
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
Mar 02, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Mar 01, 2026
Full time
Locations : Frankfurt London Madrid Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Manager - BCG Vantage on our Topic Activation path within BCG's Risk & Compliance (R&C) Practice Area (PA), you will deliver against client and commercial priorities for Credit Risk Management ('Topic'). Part of the role is acting in a consulting capacity to case teams and the remainder managing assets, IP, tools and team processes. You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives. You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues. You will be responsible for the team's performance across all key performance indicators (case billability, quality, content creation, etc.). The R&C PA helps clients to manage key risks strategically, to advance organizational resilience and establish a profound risk culture, by defining and transforming R&C operating models. We cover a diverse set of topics across financial and non-financial risks and assist in enabling clients' strategy through technical enablement with the help of our deep expertise in risk modelling, analytics and digitization. As a Senior Manager - BCG Vantage, you will engage with case teams & clients based on your individual expertise and demonstrate differentiated impact and value-add to BCG clients and case teams. As a Credit Risk Management expert, you will be familiar with risks that can impact upon Credit Risk Management. Provision of credit is a key driver of economic growth and supports individuals and companies to achieve their goals. We support clients with their most complex credit risk management challenges. Our expertise covers strategy, process and methodology development for the most sophisticated banks and Financial Technology lenders. A typical case involves supporting a client optimize their credit process to improve customer experience, reduce costs and improve the quality of credit decisions. This means we deliver to clients advanced analytics, technology and operations support. You will be experienced in organisational risk management processes, including risk assessment methodologies, risk appetite and risk tolerance setting, Compliance monitoring, Issues Management, Corrective Action Plans, Controls design / testing and Key Risk Indicators. You will be technologically savvy, able to interface easily with technical teams and be familiar and inquisitive with all things Artificial Intelligence (AI) as it relates to risk management, including the build and use of AI tools in second line of defence functions and also the risk management of AI. Familiarity using risk management technical tools ('risk tech' and 'reg tech') is desirable. Previous experience supporting heavily regulated corporates through a period of regulatory scrutiny or transformation would also be valuable. YOU'RE GOOD AT Leading problem solving and solutioning for clients and driving towards pragmatic solutions tailored to the business context Leading development and commercialization of knowledge and assets e.g. tools, including non-financial risk management frameworks, target operating models, and cost optimisation scenarios Engaging and communicating with senior stakeholders, demonstrating expert presence and credibility Leading projects in a highly effective manner, mobilizing the team to deliver on business priorities and commercial impact Acting as a highly effective coach and mentor, guiding team members to achieve goals efficiently and effectively an ambassador for the team and role model for team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment Staying current in your topic and forward thinking with regards to market trends Working autonomously, understanding nuances and hierarchies in the operating environment Innovating, ideating and taking a proactive approach; applying yourself to the task at hand, even if the task is not necessarily a direct responsibility of the role - a great team player What You'll Bring Bachelor's degree (or equivalent) required 5+ years consulting experience in Banking / Finance; candidates with consulting experience preferred In lieu of consulting experience, 7+ years minimum industry experience required; 10-12+ years of industry experience strongly preferred in Banking / Finance Tenures of at least 2 years in a second line function (ideally Credit Risk modelling) or a 1.5 Line function ('in business risk and controls') focused on Credit Risk processes. Risk management experience in a number of corporate entities Experienced in design, development and implementing credit risk models (Probability of Default (PD), Exposure at Default (EAD), Loss Given Default (LGD), scorecards, stress testing) and credit portfolio assessment Experience in preparing documentation and reports for senior management, auditors, and regulators Awareness and some experience using Artificial Intelligence in Credit Risk management Fluency in English and German; added extra if fluent in any or all of these: Spanish, Italian Exceptional attention to detail. You ensure superior quality work output of yourself and others. You build trust and establish a reputation for thoroughness and integrity. You deliver strong people leadership, to provide a best-in-class team experience Outstanding interpersonal and communication skills to interact with, and manage internal and external stakeholders, while working in a global collaborative team environment Solid commercial acumen Who You'll Work With As a Senior Manager - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join us as Head of Valuations within Barclays UK and take ownership of valuation policy, governance and standards across the mortgage business. You will lead on policy and risk frameworks, ensuring all valuation activity aligns to internal standards, professional and industry body guidelines and regulatory expectations, while acting as the key liaison with external governance or professional bodies on behalf of Barclays. You will also oversee policy refresh and continuous improvement, address valuation appeals, provide quality assurance over supplier performance, respond to technical queries and enhance controls across the valuation journey. This highly collaborative and varied role will see you working closely with Product Owners and supplier managers to enhance the end to end valuation journey experience, controls and performance. To be successful as Head of Valuations, you should have: AssocRICS qualification or Chartered status with Royal Institution of Chartered Surveyors. Management experience as a Chartered Surveyor in residential surveying and valuation work with professional and personal credibility. Established leadership experience, including managing and developing high performing teams. Solid experience in property risk management, with the ability to operate within robust internal and external governance and control frameworks. Ability to interpret data, identify trends, and clearly communicate insights to stakeholders to inform decision making. Demonstrated ability to manage and influence a wide range of internal and external stakeholders, with confidence to challenge constructively. Detailed knowledge of surveying practice and professional standards. Detailed knowledge of valuation and survey products. Understanding of risk assessment by lenders in the secured lending market. Some other highly valued skills may include: Understanding of the end to end mortgage valuation journey. Understanding of how technology platforms and integrations operate within the valuation landscape. Delivered corporate change or enhancement, through creative solutioning, for commercial and customer benefit. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be based in Manchester, London, Glasgow or Northampton. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers' needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Mar 01, 2026
Full time
Join us as Head of Valuations within Barclays UK and take ownership of valuation policy, governance and standards across the mortgage business. You will lead on policy and risk frameworks, ensuring all valuation activity aligns to internal standards, professional and industry body guidelines and regulatory expectations, while acting as the key liaison with external governance or professional bodies on behalf of Barclays. You will also oversee policy refresh and continuous improvement, address valuation appeals, provide quality assurance over supplier performance, respond to technical queries and enhance controls across the valuation journey. This highly collaborative and varied role will see you working closely with Product Owners and supplier managers to enhance the end to end valuation journey experience, controls and performance. To be successful as Head of Valuations, you should have: AssocRICS qualification or Chartered status with Royal Institution of Chartered Surveyors. Management experience as a Chartered Surveyor in residential surveying and valuation work with professional and personal credibility. Established leadership experience, including managing and developing high performing teams. Solid experience in property risk management, with the ability to operate within robust internal and external governance and control frameworks. Ability to interpret data, identify trends, and clearly communicate insights to stakeholders to inform decision making. Demonstrated ability to manage and influence a wide range of internal and external stakeholders, with confidence to challenge constructively. Detailed knowledge of surveying practice and professional standards. Detailed knowledge of valuation and survey products. Understanding of risk assessment by lenders in the secured lending market. Some other highly valued skills may include: Understanding of the end to end mortgage valuation journey. Understanding of how technology platforms and integrations operate within the valuation landscape. Delivered corporate change or enhancement, through creative solutioning, for commercial and customer benefit. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job specific technical skills. This role will be based in Manchester, London, Glasgow or Northampton. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities Development of customer level strategies & solutions that are tailored to customers' needs. Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys. Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities. Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey. Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product. Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch. Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively. Monitoring of key metrics such as adoption rates, usage patterns, customer satisfaction (including complaints), and revenue generation to assess the product's performance against set goals. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Ready to find the right role for you? Salary: £55k - £70k per annum plus £6,600 car allowance and a competitive annual bonus Location: Flexible - National remit with regular travel to the Veolia Cannock office. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We are looking for a Senior Estates Manager, this is an exciting new role where you will provide strategic and operational leadership across Veolia's extensive and diverse property portfolio, which includes offices, depots, and complex waste, energy and water treatment facilities. This is a high profile, influential role within the Company requiring leadership and commercial judgement, with an ability to operate confidently with senior stakeholders both across the organisation and externally. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and develop the Estate Management team, setting clear objectives and ensuring a consistent, high-quality service delivery. Oversee the management of Veolia's national property portfolio (including freehold and leasehold interests), ensuring assets are managed efficiently, compliantly, and commercially. Manage, review and negotiate commercial property terms, ensuring the best possible, value-driven outcomes. Supporting team members as well as taking control of complex property matters and seeing them through to delivery, including searches, land acquisitions, co-ordinating the promotion of land assets, lease renewals, rent reviews, landlord consents, wayleaves, and land disposals. Inform and help drive Veolia's property strategy across existing and new sites in collaboration with the Head of Estates & Planning. Build strong relationships with landlords, landowners, agents, consultants, and internal stakeholders. Help support other business growth areas by contributing estates expertise to bids, tenders and investment cases What we're looking for: Chartered Member of RICS. Degree or postgraduate qualification in Property, Estates Management, or a related discipline (desirable). Significant post-qualification experience managing a complex property portfolio and managing various land issues. Waste, minerals and/ or renewable energy property experience of particular interest but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Mar 01, 2026
Full time
Ready to find the right role for you? Salary: £55k - £70k per annum plus £6,600 car allowance and a competitive annual bonus Location: Flexible - National remit with regular travel to the Veolia Cannock office. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We are looking for a Senior Estates Manager, this is an exciting new role where you will provide strategic and operational leadership across Veolia's extensive and diverse property portfolio, which includes offices, depots, and complex waste, energy and water treatment facilities. This is a high profile, influential role within the Company requiring leadership and commercial judgement, with an ability to operate confidently with senior stakeholders both across the organisation and externally. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing: Lead and develop the Estate Management team, setting clear objectives and ensuring a consistent, high-quality service delivery. Oversee the management of Veolia's national property portfolio (including freehold and leasehold interests), ensuring assets are managed efficiently, compliantly, and commercially. Manage, review and negotiate commercial property terms, ensuring the best possible, value-driven outcomes. Supporting team members as well as taking control of complex property matters and seeing them through to delivery, including searches, land acquisitions, co-ordinating the promotion of land assets, lease renewals, rent reviews, landlord consents, wayleaves, and land disposals. Inform and help drive Veolia's property strategy across existing and new sites in collaboration with the Head of Estates & Planning. Build strong relationships with landlords, landowners, agents, consultants, and internal stakeholders. Help support other business growth areas by contributing estates expertise to bids, tenders and investment cases What we're looking for: Chartered Member of RICS. Degree or postgraduate qualification in Property, Estates Management, or a related discipline (desirable). Significant post-qualification experience managing a complex property portfolio and managing various land issues. Waste, minerals and/ or renewable energy property experience of particular interest but not essential. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
We are seeking a proactive Support Building Manager to provide cover across a Greater Manchester portfolio, ensuring smooth day-to-day operations and exceptional customer service. This role involves managing building facilities, liaising with clients, and maintaining high standards throughout the property. Client Details Our client is one of the largest providers of commercial property in the UK, and are proud to provide high quality modern retail, industrial and office space across the Manchester region. Description The Support Building Manager will: Operate the reception area and welcome visitors and staff. Liaise daily with building clients and senior management. Book meeting rooms and manage amenity areas. Monitor cleaning standards across the facility. Maintain building check sheets and ensure presentation of internal and external areas. Coordinate with the Facilities Manager for minor maintenance tasks. Close down the building and amenity areas at the end of the day, ensuring readiness for the next day. Profile A successful Support Building Manager should have: Experience in facilities/building management. Strong hospitality and client relationship skills. Strong communication and interpersonal skills. Highly organised with attention to detail. Ability to work independently and manage multiple tasks. Flexible and adaptable to work across various buildings. Flexibility to work across various locations in the region. A background in real estate and property management. Job Offer The role of Support Building Manager benefits from: Competitive salary of 33,000 per annum. Comprehensive pension scheme to support your future. Opportunity to work in the thriving Property industry. Supportive and professional company culture. If you are ready to take the next step in your real estate and property career, apply today to become a Roving Building Manager in the Manchester area.
Mar 01, 2026
Full time
We are seeking a proactive Support Building Manager to provide cover across a Greater Manchester portfolio, ensuring smooth day-to-day operations and exceptional customer service. This role involves managing building facilities, liaising with clients, and maintaining high standards throughout the property. Client Details Our client is one of the largest providers of commercial property in the UK, and are proud to provide high quality modern retail, industrial and office space across the Manchester region. Description The Support Building Manager will: Operate the reception area and welcome visitors and staff. Liaise daily with building clients and senior management. Book meeting rooms and manage amenity areas. Monitor cleaning standards across the facility. Maintain building check sheets and ensure presentation of internal and external areas. Coordinate with the Facilities Manager for minor maintenance tasks. Close down the building and amenity areas at the end of the day, ensuring readiness for the next day. Profile A successful Support Building Manager should have: Experience in facilities/building management. Strong hospitality and client relationship skills. Strong communication and interpersonal skills. Highly organised with attention to detail. Ability to work independently and manage multiple tasks. Flexible and adaptable to work across various buildings. Flexibility to work across various locations in the region. A background in real estate and property management. Job Offer The role of Support Building Manager benefits from: Competitive salary of 33,000 per annum. Comprehensive pension scheme to support your future. Opportunity to work in the thriving Property industry. Supportive and professional company culture. If you are ready to take the next step in your real estate and property career, apply today to become a Roving Building Manager in the Manchester area.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Hastings Offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Feb 28, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Hastings Offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Sittingbourne offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Feb 28, 2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Sittingbourne offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE, Operations, Finance, People Management Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Feb 28, 2026
Full time
Global Workplace Solutions (GWS) is a division of CBRE which supports occupier clients of all sizes, through facilities management, project management, advisory and transaction services, realising potential in every dimension. Our vision is to create the real estate solutions of tomorrow, so businesses and people thrive. Our client, BT, is one of the world's leading communications services companies for the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services. On the BT account, our CBRE workplace team provides facilities management and project services across a large and diverse property portfolio across the UK. The estate includes offices, contact centres, telephone exchanges and retail outlets. Our strategic goals for the BT account are to have high performing and engaged colleagues working in a world class safety culture, whilst delivering exceptional customer experiences, service excellence and value for money. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Area Operations Manager (AOM) The purpose of our Area Operations Manager is to own and manage a cluster of buildings, providing a clean, safe and effective working environment for our customers, visitors and colleagues - enabling them to be brilliant. You have overall management responsibility for your cluster in line with all quality, health and safety, environmental and company procedures related to general legislation and customer/tenant requirements. This includes adherence to all budgetary costs and customer service standards. Key responsibilities are as follows: Act as a single point of contact for your allocated buildings, managing relationships with customers, suppliers, and your team to deliver the target working environment Responsible for health and safety compliance onsite, including that of third-party service providers and completion of all maintenance records. This includes ensuring that BT are regularly updated Preparation, control, and monitoring of the service agreement in accordance with the BT contract and associated budgets Compile and maintain all required management information/records. This includes asset register, emergency plans and all related records and management reports that form part of the CBRE logbook system Further develop and maintain excellent customer/tenant relationships, ensuring that they receive the highest standards of service in relation to their operational needs, attending meetings as applicable Proactively manage risk and deal with insurance issues relating to your cluster Manage major work programmes on site, acting as the liaison point for all parties involved Produce management reports in accordance with the needs of the business Develop an exceptional partnership working collaboratively with all supply partners and P&FS colleagues to deliver and improve appropriate workplace environments Deliver in the following areas (as a minimum) ensuring performance standards are met: QHSE, Operations, Finance, People Management Person Specification: Previous facilities management experience, this includes line management responsibility and contractor management Excellent customer service, interpersonal and communication skills High degree and knowledge reference of Health and Safety legislation, environmental protection requirements and ideally IOSH or NEBOSH qualified The ability to understand complex problems and make recommendations whilst remaining calm under pressure Able to demonstrate an empowering and inspiring leadership style Strong commercial acumen is essential, and experience of managing a P&L is preferable Analytical skills, competent in performance management - analysis and reporting techniques BIFM qualification desirable
Join the UK's leading Trade Kitchen Supplier Howdens Joinery has a great opportunity for a Senior Store Designer to join our Property team in this field-based role, working across our office locations, depot network and live sites throughout the East Anglian area. In this role, you'll play a key part in shaping the future look and feel of our depots, producing high-quality interior planning, layout design and coordinated concept work that supports our ambitious rollout and refurbishment programmes. We're looking for someone with strong technical design skills, commercial awareness and the ability to work independently at pace. While some home working is possible, you will spend regular time at our Raunds location, visit local depots and attend scoping meetings as required. Because of this travel, we are ideally looking for someone based in the Midlands, allowing comfortable travel to Raunds and easy access to the wider region. Why join Howdens as a Senior Store Designer Be part of an exciting period of growth as we work towards our five-year expansion plans Contribute to the rollout of new depots, reformats and refurbishments across the UK & Ireland Join a skilled, collaborative and forward-thinking Property Design team Work on varied, high-impact design projects that shape the customer experience Access real opportunities for development through training, project exposure and cross-functional collaboration Benefits offered as a Senior Store Designer Competitive salary and bonus scheme Company Car, Laptop and Mobile Excellent pension scheme with a company contribution of up to 12% 25 days holiday + bank holidays per year Cycle to work scheme Share save scheme. Friendly and supportive environment offering exceptional reward and recognition What You Will Do in This Role Produce high-quality AutoCAD drawings across live projects, supporting around 5 new depots and 10 reformats at any time. Develop concept visuals and 3D models (SketchUp / 3D modelling) to support stakeholder understanding and executive presentations. Provide design coordination support and act as a senior second-hand to the Property Lead Designer, helping distribute workload effectively. Manage and develop the Depot Design Guide, ensuring accuracy, clarity and technical excellence for quarterly issue to stakeholders and external partners Coordinate design concepts with Commercial and Marketing teams, ensuring timely and accurate distribution of design information Travel regularly across the region for depot scoping visits, surveys and site meetings Produce functional, visually compelling and commercially focused design solutions, including concept visuals for annual product launches Work independently to deliver accurate technical drawing packs, issued to contractors, consultants and internal teams Identify opportunities for design innovation, cost efficiencies and improved merchandising solutions, testing ideas through mock shop initiatives Support Property Project Managers and Acquisition teams throughout the end-to-end depot design and build process Maintain strong communication with Depot Managers, Area Managers and Regional Directors from concept through to completion What We Are Looking For Degree-educated in Interior Architecture, Interior Design or a related discipline Extensive experience in retail, hospitality, QSR, or other multi-site rollout environments Strong AutoCAD experience (essential) and ideally Revit Confident producing 3D visualisation and modelling work (SketchUp preferred). Strong experience taking projects from concept through to site delivery High-level technical drawing skills (plans, elevations, sections, detail) Ability to manage multiple live projects and prioritise workload in fast-moving programmes Comfortable working independently and making informed design decisions Experience designing with commercial awareness, customer flow and operational realities in mind Strong communication skills, including presenting to non-design stakeholders Ability to translate design intent into clear, actionable information Our Hiring Process We'll close the advert once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application. About Howdens Howdens Joinery is the UK's leading trade kitchen supplier, offering thousands of products across kitchens, joinery, and hardware through over 900 depots in the UK and Europe. Trusted by over 460,000 trade professionals, we generate around £2.3bn in annual sales and have ambitious growth plans. Despite our scale, we remain a local business with traditional values. As a British manufacturer, we are committed to creating value for our customers, communities, suppliers, investors, and our people. With a strong entrepreneurial culture, competitive pay, career development, and recognition, it's no surprise we're ranked among the UK's Top 10 Best Big Companies to Work For . Worthwhile Careers for All Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
Feb 28, 2026
Full time
Join the UK's leading Trade Kitchen Supplier Howdens Joinery has a great opportunity for a Senior Store Designer to join our Property team in this field-based role, working across our office locations, depot network and live sites throughout the East Anglian area. In this role, you'll play a key part in shaping the future look and feel of our depots, producing high-quality interior planning, layout design and coordinated concept work that supports our ambitious rollout and refurbishment programmes. We're looking for someone with strong technical design skills, commercial awareness and the ability to work independently at pace. While some home working is possible, you will spend regular time at our Raunds location, visit local depots and attend scoping meetings as required. Because of this travel, we are ideally looking for someone based in the Midlands, allowing comfortable travel to Raunds and easy access to the wider region. Why join Howdens as a Senior Store Designer Be part of an exciting period of growth as we work towards our five-year expansion plans Contribute to the rollout of new depots, reformats and refurbishments across the UK & Ireland Join a skilled, collaborative and forward-thinking Property Design team Work on varied, high-impact design projects that shape the customer experience Access real opportunities for development through training, project exposure and cross-functional collaboration Benefits offered as a Senior Store Designer Competitive salary and bonus scheme Company Car, Laptop and Mobile Excellent pension scheme with a company contribution of up to 12% 25 days holiday + bank holidays per year Cycle to work scheme Share save scheme. Friendly and supportive environment offering exceptional reward and recognition What You Will Do in This Role Produce high-quality AutoCAD drawings across live projects, supporting around 5 new depots and 10 reformats at any time. Develop concept visuals and 3D models (SketchUp / 3D modelling) to support stakeholder understanding and executive presentations. Provide design coordination support and act as a senior second-hand to the Property Lead Designer, helping distribute workload effectively. Manage and develop the Depot Design Guide, ensuring accuracy, clarity and technical excellence for quarterly issue to stakeholders and external partners Coordinate design concepts with Commercial and Marketing teams, ensuring timely and accurate distribution of design information Travel regularly across the region for depot scoping visits, surveys and site meetings Produce functional, visually compelling and commercially focused design solutions, including concept visuals for annual product launches Work independently to deliver accurate technical drawing packs, issued to contractors, consultants and internal teams Identify opportunities for design innovation, cost efficiencies and improved merchandising solutions, testing ideas through mock shop initiatives Support Property Project Managers and Acquisition teams throughout the end-to-end depot design and build process Maintain strong communication with Depot Managers, Area Managers and Regional Directors from concept through to completion What We Are Looking For Degree-educated in Interior Architecture, Interior Design or a related discipline Extensive experience in retail, hospitality, QSR, or other multi-site rollout environments Strong AutoCAD experience (essential) and ideally Revit Confident producing 3D visualisation and modelling work (SketchUp preferred). Strong experience taking projects from concept through to site delivery High-level technical drawing skills (plans, elevations, sections, detail) Ability to manage multiple live projects and prioritise workload in fast-moving programmes Comfortable working independently and making informed design decisions Experience designing with commercial awareness, customer flow and operational realities in mind Strong communication skills, including presenting to non-design stakeholders Ability to translate design intent into clear, actionable information Our Hiring Process We'll close the advert once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don't miss out. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you. Your application will be carefully reviewed, and we will respond to all applicants. If you are shortlisted, a member of our recruitment team will contact you to discuss the next steps. Good luck with your application. About Howdens Howdens Joinery is the UK's leading trade kitchen supplier, offering thousands of products across kitchens, joinery, and hardware through over 900 depots in the UK and Europe. Trusted by over 460,000 trade professionals, we generate around £2.3bn in annual sales and have ambitious growth plans. Despite our scale, we remain a local business with traditional values. As a British manufacturer, we are committed to creating value for our customers, communities, suppliers, investors, and our people. With a strong entrepreneurial culture, competitive pay, career development, and recognition, it's no surprise we're ranked among the UK's Top 10 Best Big Companies to Work For . Worthwhile Careers for All Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you.
