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audio visual install and service engineer
SER Limited
Lead AV Engineer
SER Limited City, York
Lead AV Engineer York £30,000 - £35,000 + bonus Position Overview: Lead the installation of audio visual solutions for commercial and public sector clients within the Northern regions of England. Key Responsibilities: - Leading teams of contractors on site. - Acting as the point of contact on site for any client queries. - Maintain contact with the operations team regarding any progress or issues that may occur on site. - Assembly of AV racks ensuring all cabling is labelled and structured in a tidy manner. - 1st and 2nd fix installation of sound systems, video equipment and AV related controls. - Conduct site surveys. - Pre-commissioning carrying out firmware updates prepping equipment for final stage commissioning. - Working away from home where required. - Adhere to health and safety policies. Requirements : - 1+ years experience installing AV systems within a commercial or public sector environment. - Experience with systems such as Crestron, Extron, Biamp, Poly, Cisco would be highly beneficial. - Willing to work evenings where required. - A clean criminal record with the ability to pass an advanced DBS check. - Full UK Driving Licence. Package: - Salary: £30K - £35K DOE (OTE £35K - £40K w/ Overtime) - Overtime rates up to 2X - Quarterly bonus - Night shift bonus - Company van (personal use) - Fuel card - Credit card for expenses - 25 days annual leave plus bank holidays (Rises with service up to 29 days) - Employee matched pension contributions How to Apply: Apply here or contact Jake Voisey on the details provided. SER-IN
Apr 01, 2026
Full time
Lead AV Engineer York £30,000 - £35,000 + bonus Position Overview: Lead the installation of audio visual solutions for commercial and public sector clients within the Northern regions of England. Key Responsibilities: - Leading teams of contractors on site. - Acting as the point of contact on site for any client queries. - Maintain contact with the operations team regarding any progress or issues that may occur on site. - Assembly of AV racks ensuring all cabling is labelled and structured in a tidy manner. - 1st and 2nd fix installation of sound systems, video equipment and AV related controls. - Conduct site surveys. - Pre-commissioning carrying out firmware updates prepping equipment for final stage commissioning. - Working away from home where required. - Adhere to health and safety policies. Requirements : - 1+ years experience installing AV systems within a commercial or public sector environment. - Experience with systems such as Crestron, Extron, Biamp, Poly, Cisco would be highly beneficial. - Willing to work evenings where required. - A clean criminal record with the ability to pass an advanced DBS check. - Full UK Driving Licence. Package: - Salary: £30K - £35K DOE (OTE £35K - £40K w/ Overtime) - Overtime rates up to 2X - Quarterly bonus - Night shift bonus - Company van (personal use) - Fuel card - Credit card for expenses - 25 days annual leave plus bank holidays (Rises with service up to 29 days) - Employee matched pension contributions How to Apply: Apply here or contact Jake Voisey on the details provided. SER-IN
SER Limited
AV Engineer
SER Limited
AV Engineer Belfast £28,000 - £40,000 Position Overview: To carry out the installation and servicing of AV systems for commercial, government and education clients throughout Northern Ireland. Key Responsibilities: - Installing digital signage, VC systems, sound systems, projectors, screens and structured cabling. - Assembly of AV racks both onsite and offsite. - Attending reactive service calls & preventative maintenance calls. - Delivering equipment to client sites. - Basic commissioning, system testing and troubleshooting. - Providing client training & handover completed projects. Requirements : - 3+ years experience within AV or electrical installations. - Valid Driving License. - Valid CSR card would be highly beneficial. Preferred Skills - Configuration experience with audio visual control systems and DSPs such as Extron and Q-SYS Package: - Salary: £28K - £40K DOE - 25 days annual leave + bank holidays - Pension - 1.5X overtime rates - Annual bonus - Laptop & phone - Pool van and fuel card How to Apply: Apply here or contact Jake Voisey on the details provided. SER-IN
Apr 01, 2026
Full time
AV Engineer Belfast £28,000 - £40,000 Position Overview: To carry out the installation and servicing of AV systems for commercial, government and education clients throughout Northern Ireland. Key Responsibilities: - Installing digital signage, VC systems, sound systems, projectors, screens and structured cabling. - Assembly of AV racks both onsite and offsite. - Attending reactive service calls & preventative maintenance calls. - Delivering equipment to client sites. - Basic commissioning, system testing and troubleshooting. - Providing client training & handover completed projects. Requirements : - 3+ years experience within AV or electrical installations. - Valid Driving License. - Valid CSR card would be highly beneficial. Preferred Skills - Configuration experience with audio visual control systems and DSPs such as Extron and Q-SYS Package: - Salary: £28K - £40K DOE - 25 days annual leave + bank holidays - Pension - 1.5X overtime rates - Annual bonus - Laptop & phone - Pool van and fuel card How to Apply: Apply here or contact Jake Voisey on the details provided. SER-IN
Desktop Support Engineer Level 1 & 2 - Outside - 3 months
Nell.ltd Antrim, County Antrim
Desktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years' experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple PC users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and Workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months' years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment.
Apr 01, 2026
Contractor
Desktop Technician will provide day to day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 1-2 years' experience in Windows Desktop support. Position Responsibilities and Functions a. Provide first/second level contact and problem resolution for customer issues. b. Work with Third Party Vendors to remediate complex AV issues as needed. c. Provide timely communication on issue status and resolution. d. Maintain ticket updates for all reported incidents. e. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f. Should have basic knowledge of Mac operating system, to support Apple PC users. g. Install, upgrade, support and troubleshoot for printers, computer hardware. h. Performs general preventative maintenance tasks on computers, laptops, printers. i. Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j. Use diagnostic tools to troubleshoot problems associated with network connectivity, and Workstation hardware/software. k. Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l. This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months' years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment.
TavasTechs
Audio Visual (AV) Engineer
TavasTechs Durham, County Durham
Audio Visual (AV) Engineer Salary: up to 32,000 per annum Location: Durham or nearby Employment type: Permanent, full-time About the Opportunity: We are looking for a skilled Audio Visual (AV) Engineer to join a busy, growing team in the North East. This is a hands-on, Field-based Installation and Service Engineer role, ideal for someone who enjoys variety, working on different client sites, and solving technical challenges. Key Responsibilities: Install and support AV and digital signage equipment at client locations Diagnose and resolve technical issues with AV and IT systems Prepare and build equipment for installations Liaise professionally with clients on-site Complete installation and service reports accurately Follow all Health & Safety procedures Support the team with other tasks as required Working Area: Mainly North East England , with occasional travel to Yorkshire, East Midlands, and a small portion of Scotland Minimal travel to the main office in Manchester for training purposes Your Skills and Experience: Experience in AV, IT, or networking installation roles Strong technical installation skills Comfortable working independently across multiple sites Good organisation and communication skills Able to work at heights and use ladders safely Benefits: Company van and tools provided Opportunity to work in a supportive, close-knit team Permanent, full-time role with career development potential This is a great opportunity for an engineer who enjoys a hands-on role with variety, responsibility, and the chance to work across a wide regional area. To apply for the Audio Visual (AV) Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
Apr 01, 2026
Full time
Audio Visual (AV) Engineer Salary: up to 32,000 per annum Location: Durham or nearby Employment type: Permanent, full-time About the Opportunity: We are looking for a skilled Audio Visual (AV) Engineer to join a busy, growing team in the North East. This is a hands-on, Field-based Installation and Service Engineer role, ideal for someone who enjoys variety, working on different client sites, and solving technical challenges. Key Responsibilities: Install and support AV and digital signage equipment at client locations Diagnose and resolve technical issues with AV and IT systems Prepare and build equipment for installations Liaise professionally with clients on-site Complete installation and service reports accurately Follow all Health & Safety procedures Support the team with other tasks as required Working Area: Mainly North East England , with occasional travel to Yorkshire, East Midlands, and a small portion of Scotland Minimal travel to the main office in Manchester for training purposes Your Skills and Experience: Experience in AV, IT, or networking installation roles Strong technical installation skills Comfortable working independently across multiple sites Good organisation and communication skills Able to work at heights and use ladders safely Benefits: Company van and tools provided Opportunity to work in a supportive, close-knit team Permanent, full-time role with career development potential This is a great opportunity for an engineer who enjoys a hands-on role with variety, responsibility, and the chance to work across a wide regional area. To apply for the Audio Visual (AV) Engineer role, send your CV today, and we will review it and contact you immediately. We are a recruitment agency that specialises in projects and programmes.
IN2-AV Recruitment
Freelance AV Engineer
IN2-AV Recruitment
Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!
Apr 01, 2026
Contractor
Become an IN2 Freelancer! £(Apply online only) Per Day depending on experience. We are actively seeking freelance/contract AV/VC Engineers across the UK to work on-site at Financial institutions and large corporate customer sites. Suitable candidates will be available for a quick start and have customer facing, corporate experience providing technical support involving all aspects of audio visual, video conferencing, displays and presentations. Our contract / freelance roles would suit a seasoned freelancer looking for additional days/weeks work, or alternatively, someone in between jobs or out of work looking for a short to medium term solution. Please note, actual day rates are dependent on specific site and experience/skill-set of workers. Desired Service Engineer experience: Fault finding and resolution: Identifying and resolving issues with AV systems at customers' sites through thorough troubleshooting and diagnostic techniques. On-site repairs: Performing necessary repairs and component replacements on AV equipment directly at customers' sites, maximizing efficiency and minimizing downtime. Detailed reports and documentation: Creating detailed reports after each service visit, documenting identified faults, actions taken, and any additional maintenance or remedial actions required, providing clear and concise information for future reference. Desired Installation Engineer Experience: Installation of AV systems: Expertly installing and integrating a diverse range of AV/IT systems, including broadcast systems, displays, signage, video conferencing solutions, audio setups, control systems. Interpretation of written directives including schematic diagrams, M&E drawings and cable structures. Completion of first fix cable routing, pulling and cable identity, logging progress in working documents and schematics. If you are interested in this opportunity, please apply through the apply now button on this page or alternatively you can call the freelance team on (phone number removed) IN2-AV have decades of experience running temporary recruitment desks. We provide prompt weekly payment and full support with company formation or umbrella payroll set-up as well as contract compliance. Sound interesting? Apply today and one of our team will be in touch to discuss registration and our live freelance opportunities!
Junior AV Engineer (Lutron / Control 4 )
Roundhouse Recruitment Ltd
Junior AV Engineer (Lutron / Control 4 ) £27,000 - £37,000 + Training + Progression + Paid Travel + Company Laptop + Company Phone + Company benefits + Pension London Are you a Junior AV Engineer from a Home Automation background or similar looking to join a state-of-the-art Home Cinema Automation Company, where you will be given full training and progression into Senior and leadership roles?An exciting role for an AV Engineer looking to join a market leading Smart-Home company who are leading the way in product and innovation within Homes around London. You will be responsible for installing and servicing a range of AV equipment.This role offers extensive on-the-job training, mentorship by senior engineers, and specialised manufacturer courses. You'll start by shadowing experienced professionals, gradually taking on more responsibility as you progress toward becoming an independent AV Engineer. You'll engage directly with a variety of prestigious clients, installing and servicing cutting-edge AV equipment throughout London. This position is ideal for those eager to develop their skills and advance within the field. Ideal Candidate: - Possesses a basic understanding of Audio Visual or IT systems-Understands Control 4 or Lutron- Motivated by career progression and skills development in the AV field.- Enjoys working across London and interacting with clients on diverse projects. The Role Includes: - Install and service a range of AV systems.- Troubleshooting and client support under the guidance of seasoned engineers.- Progressing to full autonomy as a skilled AV Engineer. Perks: - Comprehensive training and career development.- Travel expenses covered.- Company-provided laptop and phone, supporting your role and responsibilities. Interested? Join a company that values growth and employee development. Click "Apply Now" to take the first step in your AV career. All applications are managed with confidentiality and professionalism through Roundhouse Recruitment Limited, your partner in developing a thriving career in Audio-Visual Engineering.
Apr 01, 2026
Full time
Junior AV Engineer (Lutron / Control 4 ) £27,000 - £37,000 + Training + Progression + Paid Travel + Company Laptop + Company Phone + Company benefits + Pension London Are you a Junior AV Engineer from a Home Automation background or similar looking to join a state-of-the-art Home Cinema Automation Company, where you will be given full training and progression into Senior and leadership roles?An exciting role for an AV Engineer looking to join a market leading Smart-Home company who are leading the way in product and innovation within Homes around London. You will be responsible for installing and servicing a range of AV equipment.This role offers extensive on-the-job training, mentorship by senior engineers, and specialised manufacturer courses. You'll start by shadowing experienced professionals, gradually taking on more responsibility as you progress toward becoming an independent AV Engineer. You'll engage directly with a variety of prestigious clients, installing and servicing cutting-edge AV equipment throughout London. This position is ideal for those eager to develop their skills and advance within the field. Ideal Candidate: - Possesses a basic understanding of Audio Visual or IT systems-Understands Control 4 or Lutron- Motivated by career progression and skills development in the AV field.- Enjoys working across London and interacting with clients on diverse projects. The Role Includes: - Install and service a range of AV systems.- Troubleshooting and client support under the guidance of seasoned engineers.- Progressing to full autonomy as a skilled AV Engineer. Perks: - Comprehensive training and career development.- Travel expenses covered.- Company-provided laptop and phone, supporting your role and responsibilities. Interested? Join a company that values growth and employee development. Click "Apply Now" to take the first step in your AV career. All applications are managed with confidentiality and professionalism through Roundhouse Recruitment Limited, your partner in developing a thriving career in Audio-Visual Engineering.
R3VAMP LIMITED
AV Installation Engineer
R3VAMP LIMITED Reading, Berkshire
Circa £35k + Work Van + Benefits Reading (Field Based) Permanent Your New Role Our client are an industry leading AV installation organisation, who due to growth are seeking a new and ambitious installation engineer. As one of their specially selected Engineers, you will be working with a team of experienced Installation Engineers in the Operations department. You will be key in the installation and integration of high-end corporate, education, and retail sector audio-visual systems, including video walls, digital signage, control systems, and conferencing systems. The role requires you to do the 1st and 2nd installations, working on the tools to deliver high level service to the end clients. Ensuring Your Success Ideally you will have previous AV experience, with a proven track record of high level installations. Strong mechanical skills are also a key part of ensuring your success. A strong understanding of Visual displays, with the ability to understanding drawings and instructions is key. You must hold a clean UK drivers licence. In Return Other than a strong basic salary and the opportunity to earn overtime, you will be working with some of the largest brands globally and have the opportunity to travel. Other benefits are also on offer.
Oct 03, 2025
Full time
Circa £35k + Work Van + Benefits Reading (Field Based) Permanent Your New Role Our client are an industry leading AV installation organisation, who due to growth are seeking a new and ambitious installation engineer. As one of their specially selected Engineers, you will be working with a team of experienced Installation Engineers in the Operations department. You will be key in the installation and integration of high-end corporate, education, and retail sector audio-visual systems, including video walls, digital signage, control systems, and conferencing systems. The role requires you to do the 1st and 2nd installations, working on the tools to deliver high level service to the end clients. Ensuring Your Success Ideally you will have previous AV experience, with a proven track record of high level installations. Strong mechanical skills are also a key part of ensuring your success. A strong understanding of Visual displays, with the ability to understanding drawings and instructions is key. You must hold a clean UK drivers licence. In Return Other than a strong basic salary and the opportunity to earn overtime, you will be working with some of the largest brands globally and have the opportunity to travel. Other benefits are also on offer.
Creative Personnel
AV Support / Service Engineer (VENUE)
Creative Personnel
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find / fix and maintain integrated AV systems that have been installed in a one-off environment. You will look after 2 close sites that have state-of-the-art AV solutions. I will need you to have the right av and experience that encompasses the following: Large scale LED videowalls (Barco, Christie and beyond) Crestron Control Q-SYS AUDIO VIDEO CONTROL Good understanding of commercial audio Digital Signage Display systems Be client facing Be able to work in a time sensitive environment Be a Team player Be able to think outside the box Excellent hands-on AV skills If this position matches your skills and experience, then please send me your full CV that clearly shows all skills and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAK FIX LONDON ESSEX KENT
Oct 03, 2025
Full time
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find / fix and maintain integrated AV systems that have been installed in a one-off environment. You will look after 2 close sites that have state-of-the-art AV solutions. I will need you to have the right av and experience that encompasses the following: Large scale LED videowalls (Barco, Christie and beyond) Crestron Control Q-SYS AUDIO VIDEO CONTROL Good understanding of commercial audio Digital Signage Display systems Be client facing Be able to work in a time sensitive environment Be a Team player Be able to think outside the box Excellent hands-on AV skills If this position matches your skills and experience, then please send me your full CV that clearly shows all skills and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAK FIX LONDON ESSEX KENT
Hays
Service Desk Administrator
Hays Llanelli, Dyfed
Service Desk Administrator, 2-4 weeks+ Mon to Fri, 37.5 hrs p/w Llanelli, office-based Your new company An award-winning audio and visual company. Your new role About the Role We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operationsExcellent communication skills - verbal, written, and interpersonal.IT proficiency, especially in service tracking, reporting, and administration systems. What you'll get in return This is a temporary role to start immediately. Depending on performance, you may have the opportunity to apply for a permanent role within the organisation. Hours of work are 8.30am to 5pm, with 1 hour for lunch. It's a 37.5 hour working week, Monday to Friday. This is a fully office-based role. The hourly rate for the role is £12.82 - £14.87 per hour (depending on experience). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Service Desk Administrator, 2-4 weeks+ Mon to Fri, 37.5 hrs p/w Llanelli, office-based Your new company An award-winning audio and visual company. Your new role About the Role We're looking for a dynamic and highly organised Service Desk Administrator to take ownership of our Service Team operations. In this pivotal role, you will be the central hub for our installation, maintenance, and customer support functions, ensuring seamless coordination, exceptional service delivery, and full traceability from query to completion. Liaising directly with clients and engineers, resolving queries, driving process improvements, and supporting the growth of the department.If you're passionate about customer experience, operations, and delivering results, this role offers a rewarding career path in a thriving technical environment. Key Responsibilities Customer Service Champion: Act as the primary point of contact for clients, managing queries via phone, email, and face-to-face with professionalism and urgency. Operational Coordinator: Administer and coordinate all aspects of service delivery, including installations, maintenance, and contract support, ensuring tasks are completed to the highest standard and deadlines are met. Engineer Liaison: Support the planning and scheduling of service engineers, ensuring they are well-briefed, resourced, and compliant with statutory regulations. Performance & Reporting: Monitor and analyse job costing and service profitability. Maintain complete traceability on all service activities and variance invoicing. Service Growth & Sales: Drive awareness of our service offering, support counter and contract sales, and identify new opportunities for department growth. What you'll need to succeed Proven experience in customer-facing administration and operationsExcellent communication skills - verbal, written, and interpersonal.IT proficiency, especially in service tracking, reporting, and administration systems. What you'll get in return This is a temporary role to start immediately. Depending on performance, you may have the opportunity to apply for a permanent role within the organisation. Hours of work are 8.30am to 5pm, with 1 hour for lunch. It's a 37.5 hour working week, Monday to Friday. This is a fully office-based role. The hourly rate for the role is £12.82 - £14.87 per hour (depending on experience). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Creative Personnel
AV Support / Service Engineer (VENUE)
Creative Personnel
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find / fix and maintain integrated AV systems that have been installed in a one-off environment. You will look after 2 close sites that have state-of-the-art AV solutions. I will need you to have the right av and experience that encompasses the following: Large scale LED videowalls (Barco, Christie and beyond) Crestron Control Q-SYS AUDIO VIDEO CONTROL Good understanding of commercial audio Digital Signage Display systems Be client facing Be able to work in a time sensitive environment Be a Team player Be able to think outside the box Excellent hands-on AV skills If this position matches your skills and experience, then please send me your full CV that clearly shows all skills and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAK FIX LONDON ESSEX KENT
Oct 03, 2025
Full time
AV Support / Service Engineer - This is a new fresh position seeking someone with at least 5years of service experience. The position is after a very technical AV Engineers that has the ability to fault find / fix and maintain integrated AV systems that have been installed in a one-off environment. You will look after 2 close sites that have state-of-the-art AV solutions. I will need you to have the right av and experience that encompasses the following: Large scale LED videowalls (Barco, Christie and beyond) Crestron Control Q-SYS AUDIO VIDEO CONTROL Good understanding of commercial audio Digital Signage Display systems Be client facing Be able to work in a time sensitive environment Be a Team player Be able to think outside the box Excellent hands-on AV skills If this position matches your skills and experience, then please send me your full CV that clearly shows all skills and certifications YOU MUST BE LIVING IN THE UK AND ALLOWED TO WORK HERE LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL SOUND AUDIO Q-SYS QSYS DSP CRESTRON VIDEOWALL LED BARCO DIGITAL SIGNAGE CHRISTIE MICRO-TILES SERVICE SUPPORT MAINTAIN MAINTENANCE BREAK FIX LONDON ESSEX KENT
ICTn Ltd
IT Technician
ICTn Ltd Stoke-on-trent, Staffordshire
Ready to take the next step in your IT career? Join our team as an IT Technician, supporting schools with technology, networks, and AV systems across the Midlands and Northwest. IT TechnicianMidlands & North West (travel to schools required; some work throughout England) Full time, permanent (part time considered) £26,000 - £32,000 per annum depending on experience Please Note: applicants must be authorised to work in the UK ICTn Ltd is a trusted technology and cabling solutions provider, delivering high-quality data cabling and AV installation services across the UK. With a strong focus on customer satisfaction and industry best practices, we work on exciting projects in the education sector and beyond. Our team values reliability, professionalism, and growth - offering the perfect environment for motivated individuals looking to build their career. The Role We are seeking a proactive and knowledgeable IT Technician to deliver high-quality IT support and installation services to schools across the Midlands and Northwest. Key Responsibilities: Provide on-site IT support across multiple school sites Install, maintain, and troubleshoot Windows operating systems (client and server) Configure and manage network switches and wireless systems Support and maintain AV equipment, including projectors, screens, and sound systems Assist with user account management, software deployment, and IT housekeeping tasks What We Offer: Competitive salary based on experience 32 days annual leave (inclusive of bank holidays) Opportunity to work in a supportive and mission-driven environment Consideration for part-time applicants The Ideal Candidate Previous experience supporting IT in a school or education setting Strong understanding of Microsoft operating systems (Windows 10/11, Server 2016/2019+) Experience with switch configuration and wireless network management Experience of a server based network environment Familiarity with audio-visual equipment and its integration in classrooms Excellent communication skills and a friendly, professional approach A full UK driving licence and willingness to travel between sites Desirable: Relevant IT certifications (e.g. CompTIA, Microsoft, Cisco) Experience with cloud services such as Microsoft 365 or Google Workspace for Education If you're a hands-on technician with a passion for education and the drive to make a real difference in schools, we'd love to hear from you. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include School IT Support Technician, Network Support Technician, ICT Technician, Desktop Support Engineer, AV Support Technician, Field IT Engineer, Systems Administrator, IT Support Engineer, IT Field Technician, Education Technology Specialist.
Oct 01, 2025
Full time
Ready to take the next step in your IT career? Join our team as an IT Technician, supporting schools with technology, networks, and AV systems across the Midlands and Northwest. IT TechnicianMidlands & North West (travel to schools required; some work throughout England) Full time, permanent (part time considered) £26,000 - £32,000 per annum depending on experience Please Note: applicants must be authorised to work in the UK ICTn Ltd is a trusted technology and cabling solutions provider, delivering high-quality data cabling and AV installation services across the UK. With a strong focus on customer satisfaction and industry best practices, we work on exciting projects in the education sector and beyond. Our team values reliability, professionalism, and growth - offering the perfect environment for motivated individuals looking to build their career. The Role We are seeking a proactive and knowledgeable IT Technician to deliver high-quality IT support and installation services to schools across the Midlands and Northwest. Key Responsibilities: Provide on-site IT support across multiple school sites Install, maintain, and troubleshoot Windows operating systems (client and server) Configure and manage network switches and wireless systems Support and maintain AV equipment, including projectors, screens, and sound systems Assist with user account management, software deployment, and IT housekeeping tasks What We Offer: Competitive salary based on experience 32 days annual leave (inclusive of bank holidays) Opportunity to work in a supportive and mission-driven environment Consideration for part-time applicants The Ideal Candidate Previous experience supporting IT in a school or education setting Strong understanding of Microsoft operating systems (Windows 10/11, Server 2016/2019+) Experience with switch configuration and wireless network management Experience of a server based network environment Familiarity with audio-visual equipment and its integration in classrooms Excellent communication skills and a friendly, professional approach A full UK driving licence and willingness to travel between sites Desirable: Relevant IT certifications (e.g. CompTIA, Microsoft, Cisco) Experience with cloud services such as Microsoft 365 or Google Workspace for Education If you're a hands-on technician with a passion for education and the drive to make a real difference in schools, we'd love to hear from you. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include School IT Support Technician, Network Support Technician, ICT Technician, Desktop Support Engineer, AV Support Technician, Field IT Engineer, Systems Administrator, IT Support Engineer, IT Field Technician, Education Technology Specialist.
proAV Ltd
Audio Visual Client Direct Commissioning Engineer
proAV Ltd
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Commissioning Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for commissioning services for installed equipment, including video/audio control functionality and maintenance of the various devices. This is an exciting opportunity for an exceptional, experienced Commissioning Engineer to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Liaison with other internal departments, clients, and contractors. Commission systems in terms of their electronics, mechanics and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems. Physically setup elements of systems to prove the concept. Deal with all aspects interfacing of audio-visual systems into our client's buildings this will encompass both hardware and software interfaces. Perform on-site commissioning and configuration programming of our systems. Attend client site to manage service call outs and perform on-site service maintenance as required. Represent the company with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio-Visual Systems. Organised and flexible with the ability to approach different types of tasks during the working day. Ability to plan and organise work. Ability to prioritize and work under pressure is essential. Competent to a high level of computer literacy. Able to work as part of a team. Ability to think laterally finding an appropriate solution to fulfil an application. Good communication skills both verbal and written, being able to communicate with company executives to building contractors. Ability to work to the highest quality standards with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Sep 25, 2025
Full time
About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for a Commissioning Engineer to be a key part of our Egham team, representing proAV, taking full responsibility for commissioning services for installed equipment, including video/audio control functionality and maintenance of the various devices. This is an exciting opportunity for an exceptional, experienced Commissioning Engineer to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Liaison with other internal departments, clients, and contractors. Commission systems in terms of their electronics, mechanics and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems. Physically setup elements of systems to prove the concept. Deal with all aspects interfacing of audio-visual systems into our client's buildings this will encompass both hardware and software interfaces. Perform on-site commissioning and configuration programming of our systems. Attend client site to manage service call outs and perform on-site service maintenance as required. Represent the company with the necessary level of professional conduct and presentation. To develop your knowledge from both experience and research to become an "expert" in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: Possess a good underpinning technical knowledge of Electronics and Audio-Visual Systems. Organised and flexible with the ability to approach different types of tasks during the working day. Ability to plan and organise work. Ability to prioritize and work under pressure is essential. Competent to a high level of computer literacy. Able to work as part of a team. Ability to think laterally finding an appropriate solution to fulfil an application. Good communication skills both verbal and written, being able to communicate with company executives to building contractors. Ability to work to the highest quality standards with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you're in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry's most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients' business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other's differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
Complete Security Recruitment Ltd
Service Engineer - London
Complete Security Recruitment Ltd
Well established Fire & Security company Annual salary reviews Progression plans Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities The role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Qualifications Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Must have PTS or Sentinal Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Sep 25, 2025
Full time
Well established Fire & Security company Annual salary reviews Progression plans Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities The role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Qualifications Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Must have PTS or Sentinal Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Complete Security Recruitment Ltd
Service Engineer - Newcastle
Complete Security Recruitment Ltd Newcastle Upon Tyne, Tyne And Wear
Well Established Fire & Security Company Annual Salary reviews Progression Plans Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities The role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Qualifications Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
Sep 25, 2025
Full time
Well Established Fire & Security Company Annual Salary reviews Progression Plans Overview This company builds stronger networks and creates smarter places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in delivering impactful solutions that make their environments better connected, simpler to manage, safer to be in, and more efficient to run. The work we do is pioneering and fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the power of connecting people, skills and technologies in new and exciting ways. Responsibilities The role: Our Safety and Security engineering team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Responsibilities Install, Commission and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Understanding site plans, to allow installs to take part based on site survey documentation. Reactive call outs to site, with an aim to provide a first-time fix. Provide on-site technical support and solutions to customers during both reactive and planned visits. Complete documentation in line with company standards. Work within strict H&S guidelines. Work as part of a 24/7 on call rota. Advise customers on the latest products and services to improve efficiency. Qualifications Skills: Good people management skills Technical expertise in predominant skillset area Competent admin skills with sound working knowledge of internal business system. Sound commercial awareness, knowledge of design and pricing of systems and upgrades Service oriented, but can interchange on Install related tasks when required Good verbal communicator Excellent team player and relationship builder Previous employment within a BAFE/ SSAIB/ NSI accredited company Valid CSCS/ECS Card IPAF/ PASMA/ Asbestos Awareness certification Recent/current electrical qualifications Knowledge of industry standard manufacturers preferred (Bosch, Dahau, Hikvision, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone) Preference given to candidates with proven Gallagher Access Control skills and knowledge Behaviours Can-do attitude and will to succeed Empathetic and supportive Best practice delivery focused This company rewards employees with a competitive market salary and an excellent benefits package and offers fantastic opportunities for progression throughout the company. Further details of package on offer will be discussed at application stage. The company is an equals opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
SER (Staffing) Ltd
On Site AV Technician
SER (Staffing) Ltd Kingston Upon Thames, Surrey
On Site AV Technician£35,000 - £40,000 Salary (DOE)Twickenham08:30 - 17:00 Role: As an On Site AV Technician, you will provide crucial support to our facility by performing preventative maintenance, conducting pre-match checks, managing incidents, and collaborating with the team. Duties: Act as the primary point of contact for all audio visual needs at our facility. Conduct daily scheduled preventative maintenance visits and maintain detailed records. Perform pre-match checks and provide thorough reports to ensure optimal performance. Deliver exceptional on-site support, including weekends and bank holidays. Accurately log and manage all incidents to ensure timely resolution. Maintain an inventory of all AV equipment on site. Conduct annual Portable Appliance Testing (PAT) to ensure safety and compliance. Assist with the commissioning of Audio-visual integrated solutions. Deinstall and reinstall AV equipment as needed. Conduct technical site surveys to identify and address any issues. Provide customer training on AV system operation. Offer reactive AV support to other sites as needed. What You'll Need: Exceptional communication skills, both written and verbal. Technical knowledge and understanding of AV systems. Familiarity with networking principles. The ability to read and interpret schematic diagrams. Expertise in AV control systems and audio DSPs. Working knowledge of Crestron, Extron, and AMX systems. Proven ability to troubleshoot and resolve technical issues. The ability to work efficiently under pressure. Exceptional customer service skills. The flexibility to work weekends as needed. What's on Offer: £35K- £40Kbasic salary (DOE) 22 days holiday + bank holidays Extra day annual leave for your birthday Statutory pension Expenses Phone and laptop provided How to Apply: To apply, please click the "Apply" button or contact Jake Voisey using the provided details. SER-IN
Sep 23, 2025
Full time
On Site AV Technician£35,000 - £40,000 Salary (DOE)Twickenham08:30 - 17:00 Role: As an On Site AV Technician, you will provide crucial support to our facility by performing preventative maintenance, conducting pre-match checks, managing incidents, and collaborating with the team. Duties: Act as the primary point of contact for all audio visual needs at our facility. Conduct daily scheduled preventative maintenance visits and maintain detailed records. Perform pre-match checks and provide thorough reports to ensure optimal performance. Deliver exceptional on-site support, including weekends and bank holidays. Accurately log and manage all incidents to ensure timely resolution. Maintain an inventory of all AV equipment on site. Conduct annual Portable Appliance Testing (PAT) to ensure safety and compliance. Assist with the commissioning of Audio-visual integrated solutions. Deinstall and reinstall AV equipment as needed. Conduct technical site surveys to identify and address any issues. Provide customer training on AV system operation. Offer reactive AV support to other sites as needed. What You'll Need: Exceptional communication skills, both written and verbal. Technical knowledge and understanding of AV systems. Familiarity with networking principles. The ability to read and interpret schematic diagrams. Expertise in AV control systems and audio DSPs. Working knowledge of Crestron, Extron, and AMX systems. Proven ability to troubleshoot and resolve technical issues. The ability to work efficiently under pressure. Exceptional customer service skills. The flexibility to work weekends as needed. What's on Offer: £35K- £40Kbasic salary (DOE) 22 days holiday + bank holidays Extra day annual leave for your birthday Statutory pension Expenses Phone and laptop provided How to Apply: To apply, please click the "Apply" button or contact Jake Voisey using the provided details. SER-IN

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