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CROWD CREATIVE
IT Manager
CROWD CREATIVE
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Mar 04, 2026
Full time
About The Role: The Crowd is partnering with a globally renowned, mid-sized architecture and interior design studio celebrated for its high-end hospitality and residential projects who are seeking a new IT Manager for their West London studio. This is a standalone IT role in London within a medium-sized studio, with close collaboration across international offices. You will take ownership of the London IT infrastructure while liaising with global IT teams to ensure systems, security, and processes align with global standards. Alongside leadership and strategy, you will take a hands-on approach, working closely with the wider studio to ensure all technical issues and troubleshooting are resolved promptly, securely, and effectively. The ideal candidate will have proven experience leading an IT function, be a confident problem-solver, excellent communicator and bring a personable, approachable style to your work. With a strong international footprint and a talented team of creatives, the studio delivers sophisticated, design-led spaces across global destinations. You'll be joining a collaborative, motivated team in a workplace that values growth and support, offering professional development, social events, private medical and dental insurance, hybrid working, bonuses, and more. Key Responsibilities: Lead and oversee day-to-day IT operations, including infrastructure, servers, networks, cybersecurity, systems and applications Design, implement and maintain secure, scalable IT and cybersecurity solutions aligned with business needs Develop and enforce IT policies, procedures and security standards in line with global requirements Manage system upgrades, server virtualisation, patching, monitoring and disaster recovery planning Provide 1st-3rd line support, escalating issues to vendors when necessary and ensuring timely resolution. Drive continuous improvement through automation, process optimisation and technology enhancements Oversee IT assets, vendor relationships, contracts and cost control Support the evaluation, implementation and ongoing performance of new systems and technologies Collaborate closely with international IT teams across time zones Key Skills / Requirements: Degree-qualified in IT, Computer Science or a related discipline Extensive IT experience with a strong track record in senior or managerial roles, preferably within an architecture or design studio Deep technical knowledge of network infrastructure and cybersecurity, including cloud platforms and enterprise systems Experience managing IT security audits, risk assessments and compliance frameworks Proficient with cloud software such as Azure, migration & upgrade of Active Directory, GPO, DNS, DHCP, etc Confident leader with experience managing teams and third-party providers Strong troubleshooting, analytical and problem-solving skills Excellent communication skills with the ability to engage both technical and non-technical stakeholders Highly organised, proactive and able to manage multiple priorities in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.
Accenture
AWS IaaS Sys Admin
Accenture
AWS IaaS Sys Admin Career Level - Specialist & Associate Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Solaris, Linux or Windows Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. AWS IaaS Sys Admin skills (e.g. Solaris, Linux or Windows) As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Solaris, Linux or Windows Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills.
Mar 04, 2026
Full time
AWS IaaS Sys Admin Career Level - Specialist & Associate Manager UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Solaris, Linux or Windows Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. AWS IaaS Sys Admin skills (e.g. Solaris, Linux or Windows) As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Solaris, Linux or Windows Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills.
Service Care Solutions - Construction
Responsive Repairs Planning Supervisor
Service Care Solutions - Construction Ashford, Kent
Responsive Repairs Planning Supervisor - Kent - Council Client £42,000 per annum 37 hours per week Permanent Service Care Solutions are currently recruiting on behalf of a Local Authority in Kent for a Responsive Repairs Planning Supervisor to join their Housing Operations team on a permanent basis. This is an excellent opportunity for an experienced housing repairs professional to lead the back-office planning and scheduling function of a busy responsive repairs service. Overview of the role You will be responsible for managing the Repairs Team back-office functions, ensuring jobs are scheduled efficiently, monitored effectively, and delivered within required timescales and KPIs. The role will oversee work in progress, invoicing, contractor performance, damp & mould cases (including Awaab's Law compliance), disrepair case preparation, and digital system improvements. You will directly manage Customer Service Agents and administrative staff while working closely with the Operations Manager and Front Office Team Leader to ensure a smooth end-to-end repairs journey for residents. Responsibilities Lead and manage the responsive repairs back-office team Oversee scheduling, automation and manual planning functions Monitor KPIs, WIP and productivity trends Identify service improvements and implement solutions Manage contractor performance, hold review meetings and track KPIs Oversee damp & mould cases and ensure compliance with Awaab's Law Support disrepair case preparation and evidence gathering Ensure contractor invoices are validated and processed correctly Drive digital transformation and system improvements Produce performance reports for senior management Requirements Proven experience within social housing responsive repairs Previous team leader / supervisory experience Strong understanding of repairs scheduling and WIP management Experience managing contractor performance Excellent analytical skills with strong Excel knowledge Experience using housing management systems (MRI, Orchard, Northgate or similar) Understanding of disrepair and damp & mould processes Knowledge of health & safety and contractor compliance This is a permanent opportunity offering long-term stability within a forward-thinking Housing Service. Contact: James Glover at Service Care Solutions on or via email at
Mar 04, 2026
Full time
Responsive Repairs Planning Supervisor - Kent - Council Client £42,000 per annum 37 hours per week Permanent Service Care Solutions are currently recruiting on behalf of a Local Authority in Kent for a Responsive Repairs Planning Supervisor to join their Housing Operations team on a permanent basis. This is an excellent opportunity for an experienced housing repairs professional to lead the back-office planning and scheduling function of a busy responsive repairs service. Overview of the role You will be responsible for managing the Repairs Team back-office functions, ensuring jobs are scheduled efficiently, monitored effectively, and delivered within required timescales and KPIs. The role will oversee work in progress, invoicing, contractor performance, damp & mould cases (including Awaab's Law compliance), disrepair case preparation, and digital system improvements. You will directly manage Customer Service Agents and administrative staff while working closely with the Operations Manager and Front Office Team Leader to ensure a smooth end-to-end repairs journey for residents. Responsibilities Lead and manage the responsive repairs back-office team Oversee scheduling, automation and manual planning functions Monitor KPIs, WIP and productivity trends Identify service improvements and implement solutions Manage contractor performance, hold review meetings and track KPIs Oversee damp & mould cases and ensure compliance with Awaab's Law Support disrepair case preparation and evidence gathering Ensure contractor invoices are validated and processed correctly Drive digital transformation and system improvements Produce performance reports for senior management Requirements Proven experience within social housing responsive repairs Previous team leader / supervisory experience Strong understanding of repairs scheduling and WIP management Experience managing contractor performance Excellent analytical skills with strong Excel knowledge Experience using housing management systems (MRI, Orchard, Northgate or similar) Understanding of disrepair and damp & mould processes Knowledge of health & safety and contractor compliance This is a permanent opportunity offering long-term stability within a forward-thinking Housing Service. Contact: James Glover at Service Care Solutions on or via email at
Michael Page
Marketing Manager
Michael Page
A rare opportunity to build and lead the marketing function for a well-established UK engineering manufacturer, driving demand generation, lead growth and brand positioning across UK and international markets. This is a commercial, hands-on leadership role with real influence, flexible UK-wide working and full support for travel when needed. Client Details Our client is a well-established UK engineering and manufacturing SME with a strong reputation, a loyal customer base and proven organic growth across UK and international markets. They are entering an ambitious new phase of expansion and are investing in senior capability to strengthen commercial performance and market presence. Description Key Responsibilities Strategy, Planning & Commercial Impact Build and deliver a clear marketing and communications strategy aligned to business goals and budget Develop annual marketing plans with defined KPIs, performance metrics and ROI tracking Ensure all activity is commercially justified and contributes to pipeline growth Report regularly to senior leadership on performance, insights and ROI Manage and optimise the marketing budget Sales & Business Development Enablement Partner closely with sales teams on lead generation campaigns and conversion support Create sales enablement tools, case studies, presentations and bid materials Support product launches and entry into new UK and export markets Align marketing activity with CRM data, pipeline needs and customer journeys Brand, Messaging & Content Own brand positioning, value propositions and consistent messaging Translate complex engineering and technical concepts into compelling customer-focused content Oversee development of digital, technical and print content including websites, brochures, video and thought leadership Digital Marketing & Analytics Lead digital strategy across website, SEO, PPC, email and social media Optimise website performance, UX and content Use data and analytics to drive continuous improvement and demonstrate ROI Manage marketing automation, lead tracking and reporting via CRM and digital platforms External & Internal Communications Manage PR, media relations and trade publications Plan and deliver UK and international trade shows, exhibitions and industry events Develop internal communications to engage both site-based and remote teams Support leadership communications and company-wide updates Stakeholder & Supplier Management Manage agencies, designers, printers and digital partners Act as a key interface between marketing, sales, engineering and leadership teams Profile About You You'll be a commercially minded B2B marketer who is comfortable operating at both strategic and operational levels. You'll likely bring: Significant experience in B2B marketing within engineering, manufacturing or industrial sectors A strong track record of delivering measurable ROI and sales pipeline growth Experience working closely with sales teams on campaigns, launches and customer engagement Excellent communication skills with the ability to simplify complex technical information Strong digital marketing expertise (SEO, PPC, analytics, CRM, websites) Experience managing trade shows and international events Budget ownership and agency management experience Confidence working across both site-based and remote teams You'll be proactive, commercially aware, accountable - and excited by the opportunity to build something meaningful. Job Offer What's on Offer 55,000 salary 25 days holiday + 8 bank holidays Hybrid / flexible working with UK-wide home-based options Fully funded travel and accommodation when attendance at head office is required Medicash health cash plan Enhanced pension (above statutory minimum after qualifying period) Death in Service benefit
Mar 04, 2026
Full time
A rare opportunity to build and lead the marketing function for a well-established UK engineering manufacturer, driving demand generation, lead growth and brand positioning across UK and international markets. This is a commercial, hands-on leadership role with real influence, flexible UK-wide working and full support for travel when needed. Client Details Our client is a well-established UK engineering and manufacturing SME with a strong reputation, a loyal customer base and proven organic growth across UK and international markets. They are entering an ambitious new phase of expansion and are investing in senior capability to strengthen commercial performance and market presence. Description Key Responsibilities Strategy, Planning & Commercial Impact Build and deliver a clear marketing and communications strategy aligned to business goals and budget Develop annual marketing plans with defined KPIs, performance metrics and ROI tracking Ensure all activity is commercially justified and contributes to pipeline growth Report regularly to senior leadership on performance, insights and ROI Manage and optimise the marketing budget Sales & Business Development Enablement Partner closely with sales teams on lead generation campaigns and conversion support Create sales enablement tools, case studies, presentations and bid materials Support product launches and entry into new UK and export markets Align marketing activity with CRM data, pipeline needs and customer journeys Brand, Messaging & Content Own brand positioning, value propositions and consistent messaging Translate complex engineering and technical concepts into compelling customer-focused content Oversee development of digital, technical and print content including websites, brochures, video and thought leadership Digital Marketing & Analytics Lead digital strategy across website, SEO, PPC, email and social media Optimise website performance, UX and content Use data and analytics to drive continuous improvement and demonstrate ROI Manage marketing automation, lead tracking and reporting via CRM and digital platforms External & Internal Communications Manage PR, media relations and trade publications Plan and deliver UK and international trade shows, exhibitions and industry events Develop internal communications to engage both site-based and remote teams Support leadership communications and company-wide updates Stakeholder & Supplier Management Manage agencies, designers, printers and digital partners Act as a key interface between marketing, sales, engineering and leadership teams Profile About You You'll be a commercially minded B2B marketer who is comfortable operating at both strategic and operational levels. You'll likely bring: Significant experience in B2B marketing within engineering, manufacturing or industrial sectors A strong track record of delivering measurable ROI and sales pipeline growth Experience working closely with sales teams on campaigns, launches and customer engagement Excellent communication skills with the ability to simplify complex technical information Strong digital marketing expertise (SEO, PPC, analytics, CRM, websites) Experience managing trade shows and international events Budget ownership and agency management experience Confidence working across both site-based and remote teams You'll be proactive, commercially aware, accountable - and excited by the opportunity to build something meaningful. Job Offer What's on Offer 55,000 salary 25 days holiday + 8 bank holidays Hybrid / flexible working with UK-wide home-based options Fully funded travel and accommodation when attendance at head office is required Medicash health cash plan Enhanced pension (above statutory minimum after qualifying period) Death in Service benefit
TransUnion
Campaign Manager
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Campaign Manager to join our highly collaborative and agile Marketing team. You will be based both from our offices in Leeds and working remotely as part of our 'flex together' approach. In this fast-paced role you'll work with our wider Marketing team to develop, deliver, manage and measure effective cross-channel integrated marketing campaigns to engage and acquire customers and grow brand awareness in line with business targets, on time and within budget. Day to Day You'll Be: Responsible for the planning and implementation of integrated campaigns across a range of marketing channels to support revenue goals Responsible for driving strategic campaign development as well as managing tactical day-to-day campaign deliverables (using data to plan, test, execute, measure and refine) Coordinating campaign activity with the wider/global marketing team including website updates, social media Producing briefs on messaging, copy and creative where necessary Writing and proofing copy for campaign assets Responsible for ensuring that campaign performance is tracked accurately against targets Responsible for managing stakeholders for allocated campaigns, aligning expectations, providing timely updates, and negotiating plans to ensure departmental priorities and timelines remain coordinated across the organisation. Ensure each campaign has clear metrics to assess performance and ultimately return on investment and continually review and refine campaigns as needed to maximise returns Responsible for post campaign analysis, reporting on findings and making recommendations for key improvements & refinements to campaigns and strategic direction Management & control of allocated budgets for campaign activity and responsibility to ensure funds are used appropriately and effectively to deliver agreed targets & metrics Essential Skills & Experience: 2-5 years experience in similar role Strong multi-channel marketing campaigns skills Copywriting Analytical and metrics focused Good organisation skills and attention to detail Strong enthusiastic communicator Desirable Skills & Experience: Any experience working with a marketing automation platform such as Eloqua or Pardot would win you some brownie points but not essential as training will be provided. Experience of working in an FCA regulated environment. Desirable not essential experience working in a corporate environment. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Marketing
Mar 04, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Campaign Manager to join our highly collaborative and agile Marketing team. You will be based both from our offices in Leeds and working remotely as part of our 'flex together' approach. In this fast-paced role you'll work with our wider Marketing team to develop, deliver, manage and measure effective cross-channel integrated marketing campaigns to engage and acquire customers and grow brand awareness in line with business targets, on time and within budget. Day to Day You'll Be: Responsible for the planning and implementation of integrated campaigns across a range of marketing channels to support revenue goals Responsible for driving strategic campaign development as well as managing tactical day-to-day campaign deliverables (using data to plan, test, execute, measure and refine) Coordinating campaign activity with the wider/global marketing team including website updates, social media Producing briefs on messaging, copy and creative where necessary Writing and proofing copy for campaign assets Responsible for ensuring that campaign performance is tracked accurately against targets Responsible for managing stakeholders for allocated campaigns, aligning expectations, providing timely updates, and negotiating plans to ensure departmental priorities and timelines remain coordinated across the organisation. Ensure each campaign has clear metrics to assess performance and ultimately return on investment and continually review and refine campaigns as needed to maximise returns Responsible for post campaign analysis, reporting on findings and making recommendations for key improvements & refinements to campaigns and strategic direction Management & control of allocated budgets for campaign activity and responsibility to ensure funds are used appropriately and effectively to deliver agreed targets & metrics Essential Skills & Experience: 2-5 years experience in similar role Strong multi-channel marketing campaigns skills Copywriting Analytical and metrics focused Good organisation skills and attention to detail Strong enthusiastic communicator Desirable Skills & Experience: Any experience working with a marketing automation platform such as Eloqua or Pardot would win you some brownie points but not essential as training will be provided. Experience of working in an FCA regulated environment. Desirable not essential experience working in a corporate environment. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Consultant, Marketing
Fruition Group
Software Architect
Fruition Group Hull, Yorkshire
Job Title: Software Architect Location: Hybrid - Hull (2 days per week) Salary: £70,000 - £75,000 per annum + benefits Why Apply? This is an opportunity to take ownership of end-to-end architecture within a growing technology-driven organisation operating across the built environment and construction technology sectors. Working within a collaborative, innovation-focused environment, you will influence technology strategy, shape scalable SaaS solutions, and help deliver modern, cloud-native platforms that support digital transformation. This role role offers meaningful technical ownership, autonomy, and strong long-term career development within expanding industry careers focused on technology innovation. Architect Responsibilities Act as technical design authority across multiple SaaS products, ensuring alignment with architectural principles and technology strategy. Collaborate with Product Managers during early ideation to shape feasible technical solutions. Produce high-level architecture diagrams, integration designs, and technology recommendations. Maintain architectural documentation, decision logs, and contribute to technology roadmap planning. Support compliance and security requirements including ISO standards and GDPR alignment. Identify emerging technologies and lead proof-of-concept initiatives, including AI-driven and automation solutions. Architect Requirements Proven experience in a SaaS software environment. Strong expertise in cloud architecture (Azure preferred), microservices, and integration patterns. Experience with API-first design, interoperability, and scalable system architecture. Excellent stakeholder management skills with the ability to influence technical and non-technical audiences. Experience reviewing third-party or partner-delivered technical solutions. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Mar 04, 2026
Full time
Job Title: Software Architect Location: Hybrid - Hull (2 days per week) Salary: £70,000 - £75,000 per annum + benefits Why Apply? This is an opportunity to take ownership of end-to-end architecture within a growing technology-driven organisation operating across the built environment and construction technology sectors. Working within a collaborative, innovation-focused environment, you will influence technology strategy, shape scalable SaaS solutions, and help deliver modern, cloud-native platforms that support digital transformation. This role role offers meaningful technical ownership, autonomy, and strong long-term career development within expanding industry careers focused on technology innovation. Architect Responsibilities Act as technical design authority across multiple SaaS products, ensuring alignment with architectural principles and technology strategy. Collaborate with Product Managers during early ideation to shape feasible technical solutions. Produce high-level architecture diagrams, integration designs, and technology recommendations. Maintain architectural documentation, decision logs, and contribute to technology roadmap planning. Support compliance and security requirements including ISO standards and GDPR alignment. Identify emerging technologies and lead proof-of-concept initiatives, including AI-driven and automation solutions. Architect Requirements Proven experience in a SaaS software environment. Strong expertise in cloud architecture (Azure preferred), microservices, and integration patterns. Experience with API-first design, interoperability, and scalable system architecture. Excellent stakeholder management skills with the ability to influence technical and non-technical audiences. Experience reviewing third-party or partner-delivered technical solutions. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Hays
Accounts Manager
Hays Maidstone, Kent
Leading Accountancy Firm - Accounts Manager - Kent Your new company A leading firm of Accountants and Business Advisers with a strong presence across the south-east. Your new role You will lead client-facing advisory engagements, oversee accounting operations, and provide strategic business guidance. This role combines technical expertise in accounting with strong commercial acumen to help clients improve financial performance, ensure compliance, and achieve long-term growth. Client Advisory Deliver tailored business advisory services, including financial planning, cash flow management, and growth strategies. Act as a trusted advisor to clients, providing insights on tax efficiency, profitability, and operational improvements. Support clients in decision-making by preparing financial models, forecasts, and scenario analyses. Accounting & Compliance Oversee preparation of statutory accounts, management accounts, and financial statements. Ensure compliance with accounting standards, tax regulations, and audit requirements. Manage year-end processes and liaise with external auditors. Team Leadership Supervise and mentor junior accountants and advisory staff. Allocate workloads, review outputs, and ensure high-quality client deliverables. Foster a culture of continuous improvement and professional development. Business Development Identify opportunities to expand advisory services with existing clients. Contribute to proposals, pitches, and networking activities to attract new business. Collaborate with partners to develop service offerings aligned with market needs. Operational Excellence Implement best practices in accounting systems and advisory methodologies. Drive efficiency through digital tools, automation, and process improvements. Monitor KPIs and report on departmental performance. What you'll need to succeed You will be a qualified accountant with experience of managing a portfolio of clients from a variety of different industries. You will also have experience of managing teams. What you'll get in return Hybrid & flexible working patterns. Excellent career development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 03, 2026
Full time
Leading Accountancy Firm - Accounts Manager - Kent Your new company A leading firm of Accountants and Business Advisers with a strong presence across the south-east. Your new role You will lead client-facing advisory engagements, oversee accounting operations, and provide strategic business guidance. This role combines technical expertise in accounting with strong commercial acumen to help clients improve financial performance, ensure compliance, and achieve long-term growth. Client Advisory Deliver tailored business advisory services, including financial planning, cash flow management, and growth strategies. Act as a trusted advisor to clients, providing insights on tax efficiency, profitability, and operational improvements. Support clients in decision-making by preparing financial models, forecasts, and scenario analyses. Accounting & Compliance Oversee preparation of statutory accounts, management accounts, and financial statements. Ensure compliance with accounting standards, tax regulations, and audit requirements. Manage year-end processes and liaise with external auditors. Team Leadership Supervise and mentor junior accountants and advisory staff. Allocate workloads, review outputs, and ensure high-quality client deliverables. Foster a culture of continuous improvement and professional development. Business Development Identify opportunities to expand advisory services with existing clients. Contribute to proposals, pitches, and networking activities to attract new business. Collaborate with partners to develop service offerings aligned with market needs. Operational Excellence Implement best practices in accounting systems and advisory methodologies. Drive efficiency through digital tools, automation, and process improvements. Monitor KPIs and report on departmental performance. What you'll need to succeed You will be a qualified accountant with experience of managing a portfolio of clients from a variety of different industries. You will also have experience of managing teams. What you'll get in return Hybrid & flexible working patterns. Excellent career development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. #
Coppafeel!
Individual Giving and Legacy Manager
Coppafeel!
About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we re on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Duties and Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI s and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th March 2026 with the aim to commence interviews from 16th March. We will be having a rolling interview process for this role, so we encourage early application. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Mar 03, 2026
Full time
About CoppaFeel! CoppaFeel! are the UK s only youth focused breast cancer awareness charity, and we re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves. We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives. Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn t continue to happen. The Role The Individual Giving and Legacy Manager will report into the Head of Public Fundraising and sits within the wider CoppaFeel! Fundraising Team. In this pivotal role you will leverage your individual giving digital skills, knowledge and passion to drive our fundraising efforts to new heights. Your innovative approach and data-led mindset will grow our income and supporter base, and ensure we re on track for our mission to educate and empower young people of early detection of breast cancer. You will need to have experience in both acquisition and retention programmes particularly in paid digital, new product development and developing multi-channel supporter journeys. You will be a great project manager, be confident in managing budgets across multiple income streams and using data to make evidence-based decisions. You will also have excellent attention to detail and a pragmatic approach to problem-solving, with the ability to generate ideas and solutions. This is a fixed term contract of 12 months and a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes. Duties and Responsibilities Development and delivery of the Individual Giving Programme across regular giving, cash, lottery, legacy and in memory activities and income streams with a digital first approach. Work with the Head of Public Fundraising in developing and delivering the public fundraising strategy to support growth over the next 3 years. Manage budgets against financial and non-financial KPI s and targets. Be involved in setting budgets and regular re-forecasts, working closely with the Finance team to ensure all income and expenditure is coding and recorded correctly. Develop supporter journeys across the programme and organisation, monitoring to optimise when necessary. Manage external suppliers and partners to make sure that CoppaFeel! Is getting the best value for money and high quality services. Lead on building the legacy programme to acquire new supporters and embed as a giving product in the organisation. Manage and develop the in memory income stream with a view to grow over the next 3 years and integrate with other income streams which share the same motivation to give. Embed the EDI (Equality, Diversity and Inclusion) strategy, increasing diversity in the Individual Giving portfolio; broadening our appeal, relevance and accessibility within our work. Collaborate and coordinate with internal teams to amplify public fundraising and ensure delivery of projects and activities are integrated where possible and delivered successfully. Future Line Management: as the organisation evolves may take on line management responsibilities, overseeing team members and fostering their professional growth Ensure quality data management: Act as a data steward for fundraising, maintaining high standards of data management. Willingness to work flexibly and sometimes remotely with occasional out of core hours work (time off in lieu given) These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. Skills, Experience, & Qualification Essential Detailed knowledge and experience in digital fundraising, including paid media Experience in developing complex online supporter journeys and delivery platforms Knowledge of individual giving programmes including prize-led fundraising and legacies Experience in managing external suppliers Experience utilising CRM systems (Beacon) and analysing data to provide insights, trends, performance and reporting Budget development and management experience Excellent project management skills Strong communication and interpersonal skills Ability to work effectively with colleagues at all levels across the department and organisation Strong team player self-motivated, enthusiastic and passionate about working for CoppaFeel! Ability to analyse data and translate insights into recommendations Desirable Knowledge of email automation, Mailchimp, and media planning Fundraising or Marketing qualifications Application information Applications will close at the end of 8th March 2026 with the aim to commence interviews from 16th March. We will be having a rolling interview process for this role, so we encourage early application. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date. Main benefits, Terms & Conditions Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday. Employee Assistance Programme Health Cash Plan Access to Self Space training and 1:1 therapy Core working hours of 10am to 4pm Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies All annual leave and benefits are pro-rata'd for part time employees. Equality, Diversity, and Inclusion At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work. We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
Vermelo RPO
Senior Software Engineer CCAI - FTC
Vermelo RPO
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Mar 03, 2026
Full time
Role: Senior CCAI Engineer (12 month FTC) Reports to: Principal CCAI Engineer This is a remote opportunity. Role Purpose: The Contact Centre AI Engineer plays a pivotal role in delivering change across the Digital Customer Contact (DCC) product suite. This includes supporting the integration and evolution of the Google CCaaS platform, in-house systems, and cloud-native services. Seniors are expected to, where appropriate, provide technical leadership, and contribute to the development of mid & junior engineers. The role includes line management responsibilities. Key Accountabilities and Responsibilities: Lead and deliver SaaS initiatives, ensuring alignment with the DCC product roadmap. Support the Principal Engineer in executing the technical strategy for the DCC SaaS product. Develop and maintain full stack solutions using .NET, JavaScript, and Python. Contribute to the design and deployment of serverless functions on Google Cloud Platform (GCP). Assist in the development of Chrome extensions to enhance agent experience. Implement secure authentication using JWT and OAuth 2.0. Support CI/CD pipeline development and maintenance for Google Cloud technologies. Collaborate with cross-functional teams to ensure successful delivery of features and integrations. Manage and support API integrations using Apigee. Participate in testing automation and quality assurance processes. Provide mentorship and technical guidance to mid & junior engineers. Where applicable, take on management responsibilities, including performance reviews and development planning. Skills, Experience, and Knowledge: Proven experience in full stack development, particularly in .NET and cloud-native environments. Hands-on experience with GCP services including Contact Centre AI, GCP Functions, and Cloud Storage. Familiarity with Chrome extension development and secure authentication protocols. Experience with CI/CD pipelines and DevOps practices. Strong understanding of API management using Apigee. Proficiency in JavaScript and Python. Exposure to Azure infrastructure and networking is a plus. Demonstrated ability to lead delivery streams and mentor team members. Excellent problem-solving, communication, and collaboration skills. Customers and Key Stakeholders: Work closely with the Principal Engineer and Head of Digital Customer Contact to align technical delivery with strategic goals. Collaborate with Contact Centre Ops Managers, IT, and Data teams. Engage with external partners and stakeholders to ensure delivery meets expectations. What we offer in return? A collaborative and fast paced work environment Health care cash plan Yearly bonus scheme 24 days annual leave plus Bank Holidays and the ability to buy additional leave (annual leave also increases with service) Life Assurance 4x annual salary Vibrant, modern offices About the business: Markerstudy is a leading provider of private insurance in the UK, insuring around 5% of the private cars on the UK roads, 20% of commercial vehicles and over 30% of motorcycles in total premium levels of circa £1.2b. Markerstudy also has a large and growing direct presence in the market as well.
Hays
Head of Marketing
Hays Doncaster, Yorkshire
HEAD OF MARKETING PERMANENT JOB - DONCASTER - OFFICE BASED UP TO 80K Hays is exclusively working with a very successful Tech SME in Doncaster to recruit a brand-new position - Head of Marketing. Lead the Strategy. Drive Growth. Own the Impact.An ambitious, fast growing technology SME based in Doncaster - we're looking for a Head of Marketing who's ready to take full ownership of our marketing engine.This is a senior, hands on role where you'll shape the strategy and lead the execution. You'll run high impact campaigns, manage HubSpot end to end, collaborate with agencies, and present performance insights directly to the leadership team and board. If you love switching between big picture thinking and rolling up your sleeves to deliver results, this is the role for you. You'll own the full marketing funnel - from awareness and content to pipeline creation and revenue contribution - while leading a talented team of three (with growth on the horizon). What You'll Be Doing Refining and delivering a clear, scalable marketing strategy and roadmap. Executing a result driven marketing plan tied to ARR and growth goals. Managing and optimising digital channels for traffic, conversion, and ROI. Owning HubSpot: automation, lead scoring, segmentation, and workflows. Creating and repurposing high quality content - blogs, videos, case studies, webinars, and more. Partnering closely with Sales to drive a predictable, high quality pipeline. Reporting marketing performance, KPIs, and ROI to leadership and the board. Ensuring brand consistency across campaigns, events, and the website. Leading, developing, and supporting a growing marketing team. About You You bring solid experience in B2B SaaS or technology marketing. You have a proven track record of generating measurable pipeline growth and commercial impact. You're hands on with HubSpot, Google Ads, LinkedIn Campaign Manager, and analytics tools. You're a strong communicator and copywriter with exceptional attention to detail. You combine creativity with a commercial, data driven mindset. You're equally energised by defining strategy and rolling up your sleeves to deliver. You're an empathetic and effective leader of small teams. It is imperative that you live within a commutable distance to Doncaster as this is an office-based position (with an option to work at home on a Friday). If you're excited by the opportunity to make a visible impact, build a high performing marketing engine, and play a pivotal role in our next stage of growth - we'd love to hear from you. 25 days holiday plus stats Free parking PMI and discounts for family members 5% matched pension contribution Discretionary bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 03, 2026
Full time
HEAD OF MARKETING PERMANENT JOB - DONCASTER - OFFICE BASED UP TO 80K Hays is exclusively working with a very successful Tech SME in Doncaster to recruit a brand-new position - Head of Marketing. Lead the Strategy. Drive Growth. Own the Impact.An ambitious, fast growing technology SME based in Doncaster - we're looking for a Head of Marketing who's ready to take full ownership of our marketing engine.This is a senior, hands on role where you'll shape the strategy and lead the execution. You'll run high impact campaigns, manage HubSpot end to end, collaborate with agencies, and present performance insights directly to the leadership team and board. If you love switching between big picture thinking and rolling up your sleeves to deliver results, this is the role for you. You'll own the full marketing funnel - from awareness and content to pipeline creation and revenue contribution - while leading a talented team of three (with growth on the horizon). What You'll Be Doing Refining and delivering a clear, scalable marketing strategy and roadmap. Executing a result driven marketing plan tied to ARR and growth goals. Managing and optimising digital channels for traffic, conversion, and ROI. Owning HubSpot: automation, lead scoring, segmentation, and workflows. Creating and repurposing high quality content - blogs, videos, case studies, webinars, and more. Partnering closely with Sales to drive a predictable, high quality pipeline. Reporting marketing performance, KPIs, and ROI to leadership and the board. Ensuring brand consistency across campaigns, events, and the website. Leading, developing, and supporting a growing marketing team. About You You bring solid experience in B2B SaaS or technology marketing. You have a proven track record of generating measurable pipeline growth and commercial impact. You're hands on with HubSpot, Google Ads, LinkedIn Campaign Manager, and analytics tools. You're a strong communicator and copywriter with exceptional attention to detail. You combine creativity with a commercial, data driven mindset. You're equally energised by defining strategy and rolling up your sleeves to deliver. You're an empathetic and effective leader of small teams. It is imperative that you live within a commutable distance to Doncaster as this is an office-based position (with an option to work at home on a Friday). If you're excited by the opportunity to make a visible impact, build a high performing marketing engine, and play a pivotal role in our next stage of growth - we'd love to hear from you. 25 days holiday plus stats Free parking PMI and discounts for family members 5% matched pension contribution Discretionary bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Coforge U.K. Ltd
Senior Practice Manager
Coforge U.K. Ltd Telford, Shropshire
Senior Practice Manager Location: Telford, UK Experience: 12-18 years Work Mode: Hybrid (remote/travel to office twice a week) Employment Type: Full-time About the Role We are looking for an experienced Senior Practice Manager - QAT to lead and grow the Quality Assurance & Testing practice. This leadership role involves driving overall strategy, capability building, delivery excellence, and stakeholder engagement for QAT across multiple accounts and geographies. The ideal candidate will have deep experience in testing services, automation, quality engineering, and managing large QA teams. Key Responsibilities Practice Leadership & Capability Development Define and execute the strategic roadmap for the QAT practice , focusing on quality engineering, automation, and next-gen testing solutions. Build and enhance competencies across functional testing, automation, performance testing, SDET skills, and DevOps QA. Develop training frameworks, certification pathways, and career progression models for QAT professionals. Lead recruitment planning for QAT resources, ensuring strong internal and external talent pipelines. Delivery Governance & Excellence Oversee end-to-end QA delivery across multiple projects, ensuring compliance to quality standards and methodologies. Implement best practices in test automation, continuous testing, performance engineering, and shift-left QA. Monitor delivery KPIs including quality metrics, defect leakage, automation coverage, productivity, and customer satisfaction. Provide technical guidance and support on complex testing engagements, RFPs, and escalations. Client & Stakeholder Management Engage with senior business and technology stakeholders to understand quality goals and define QA strategy. Participate in client meetings, steering committees, and governance forums to drive quality outcomes. Support pre-sales activities-solution design, estimations, proposals, testing frameworks, and value-based offerings. Operational & Financial Management Own practice-level P&L components such as utilisation, billability, hiring, and cost management. Drive resource planning, forecasting, and productivity improvement initiatives across the QAT practice. Ensure alignment with organisation-wide delivery frameworks, compliance, and transformation goals. Innovation & Transformation Champion emerging trends in QA such as AI/ML testing, low-code/no-code automation, cloud-based testing, and test accelerators. Lead internal innovation programs, PoCs, accelerators, reusable assets, and frameworks for the QAT practice. Promote continuous improvement through collaboration, knowledge-sharing, and communities of practice. Required Skills & Experience 12-18 years of experience in QA/QAT with strong leadership experience managing large teams. Expertise in test automation frameworks (Selenium, Cypress, Playwright, Appium, BDD, etc.) and CI/CD pipelines. Strong understanding of functional testing, performance testing, security testing, and non-functional testing. Prior experience leading QA delivery for enterprise-scale programs across Agile/SAFe environments. Demonstrated experience in practice management, P&L management, competency building, and QA transformation. Excellent stakeholder management, communication, and leadership skills.
Mar 03, 2026
Full time
Senior Practice Manager Location: Telford, UK Experience: 12-18 years Work Mode: Hybrid (remote/travel to office twice a week) Employment Type: Full-time About the Role We are looking for an experienced Senior Practice Manager - QAT to lead and grow the Quality Assurance & Testing practice. This leadership role involves driving overall strategy, capability building, delivery excellence, and stakeholder engagement for QAT across multiple accounts and geographies. The ideal candidate will have deep experience in testing services, automation, quality engineering, and managing large QA teams. Key Responsibilities Practice Leadership & Capability Development Define and execute the strategic roadmap for the QAT practice , focusing on quality engineering, automation, and next-gen testing solutions. Build and enhance competencies across functional testing, automation, performance testing, SDET skills, and DevOps QA. Develop training frameworks, certification pathways, and career progression models for QAT professionals. Lead recruitment planning for QAT resources, ensuring strong internal and external talent pipelines. Delivery Governance & Excellence Oversee end-to-end QA delivery across multiple projects, ensuring compliance to quality standards and methodologies. Implement best practices in test automation, continuous testing, performance engineering, and shift-left QA. Monitor delivery KPIs including quality metrics, defect leakage, automation coverage, productivity, and customer satisfaction. Provide technical guidance and support on complex testing engagements, RFPs, and escalations. Client & Stakeholder Management Engage with senior business and technology stakeholders to understand quality goals and define QA strategy. Participate in client meetings, steering committees, and governance forums to drive quality outcomes. Support pre-sales activities-solution design, estimations, proposals, testing frameworks, and value-based offerings. Operational & Financial Management Own practice-level P&L components such as utilisation, billability, hiring, and cost management. Drive resource planning, forecasting, and productivity improvement initiatives across the QAT practice. Ensure alignment with organisation-wide delivery frameworks, compliance, and transformation goals. Innovation & Transformation Champion emerging trends in QA such as AI/ML testing, low-code/no-code automation, cloud-based testing, and test accelerators. Lead internal innovation programs, PoCs, accelerators, reusable assets, and frameworks for the QAT practice. Promote continuous improvement through collaboration, knowledge-sharing, and communities of practice. Required Skills & Experience 12-18 years of experience in QA/QAT with strong leadership experience managing large teams. Expertise in test automation frameworks (Selenium, Cypress, Playwright, Appium, BDD, etc.) and CI/CD pipelines. Strong understanding of functional testing, performance testing, security testing, and non-functional testing. Prior experience leading QA delivery for enterprise-scale programs across Agile/SAFe environments. Demonstrated experience in practice management, P&L management, competency building, and QA transformation. Excellent stakeholder management, communication, and leadership skills.
Lorien
Senior Middleware Engineer
Lorien Bracknell, Berkshire
MQ & WAS Senior Middleware Engineer 6 month contract with likely extension Inside IR35 via Umbrella Remote based Join a major transformation initiative modernising critical infrastructure across a large, well-established technology portfolio. We're looking for an experienced MQ & WAS Senior Middleware Engineer to support a long-term migration programme moving Legacy SLES and Oracle Linux environments onto Red Hat Enterprise Linux (RHEL) on GCVE. This is a key engineering role within a 60-person delivery portfolio, working across 30+ projects and collaborating closely with architects, platform teams and application support teams. About the Programme You'll be joining a strategic programme addressing operational risk by migrating approximately 27% of the organisation's Unix server estate to RHEL. The initiative follows an incremental, agile PI-planning delivery model and runs alongside BAU upgrade workstreams. You'll play a central role in platform engineering, application deployment, performance tuning and automation to support successful delivery of this multi-year migration. What You'll Be Doing Install & Configure Middleware: IBM WAS (ND/Liberty), IBM HTTP Server, WebSphere Portal, MQ upgrades, and OS migration to RHEL. Deploy & Support Applications: Deploy enterprise applications (EAR/WAR), configure JDBC providers and JMS queues. Troubleshooting: Provide expert diagnostic support and root-cause analysis across complex distributed environments. Performance & Monitoring: Use tools such as AppDynamics, Wily Introscope or Tivoli to monitor JVMs, tune performance, manage capacity and ensure stability. Security Management: Implement SSL/TLS, manage certificates, authentication and authorisation (including OAM). Automation: Build scripts in Python, Bash, Perl, Jython or Ansible for deployment, configuration and operational automation. Collaboration: Work closely with cross-functional teams to ensure seamless migration, share technical guidance and contribute to best-practice engineering. What You'll Bring Strong IBM MQ expertise (Queue Managers, Clustering, Distributed Queuing). Deep knowledge of IBM WebSphere Application Server (ND & Liberty), IHS, and plug-in configuration. Proficiency with Linux/UNIX platforms (SLES, Oracle Linux, RHEL) and Windows. Scripting experience - Bash, Python, Perl, PowerShell, Jython. Familiarity with CI/CD tooling (Jenkins, GitLab) and monitoring tools. Solid understanding of networking fundamentals - TCP/IP, DNS, Firewalls, load balancing. Knowledge of related technologies such as IBM ACE, Kafka or RabbitMQ. Experience with DevOps/SRE practices, ITIL processes, and Jira. If this role is of interest to you, and you have the appropriate skill set and experience, please apply now with an updated CV! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mar 03, 2026
Contractor
MQ & WAS Senior Middleware Engineer 6 month contract with likely extension Inside IR35 via Umbrella Remote based Join a major transformation initiative modernising critical infrastructure across a large, well-established technology portfolio. We're looking for an experienced MQ & WAS Senior Middleware Engineer to support a long-term migration programme moving Legacy SLES and Oracle Linux environments onto Red Hat Enterprise Linux (RHEL) on GCVE. This is a key engineering role within a 60-person delivery portfolio, working across 30+ projects and collaborating closely with architects, platform teams and application support teams. About the Programme You'll be joining a strategic programme addressing operational risk by migrating approximately 27% of the organisation's Unix server estate to RHEL. The initiative follows an incremental, agile PI-planning delivery model and runs alongside BAU upgrade workstreams. You'll play a central role in platform engineering, application deployment, performance tuning and automation to support successful delivery of this multi-year migration. What You'll Be Doing Install & Configure Middleware: IBM WAS (ND/Liberty), IBM HTTP Server, WebSphere Portal, MQ upgrades, and OS migration to RHEL. Deploy & Support Applications: Deploy enterprise applications (EAR/WAR), configure JDBC providers and JMS queues. Troubleshooting: Provide expert diagnostic support and root-cause analysis across complex distributed environments. Performance & Monitoring: Use tools such as AppDynamics, Wily Introscope or Tivoli to monitor JVMs, tune performance, manage capacity and ensure stability. Security Management: Implement SSL/TLS, manage certificates, authentication and authorisation (including OAM). Automation: Build scripts in Python, Bash, Perl, Jython or Ansible for deployment, configuration and operational automation. Collaboration: Work closely with cross-functional teams to ensure seamless migration, share technical guidance and contribute to best-practice engineering. What You'll Bring Strong IBM MQ expertise (Queue Managers, Clustering, Distributed Queuing). Deep knowledge of IBM WebSphere Application Server (ND & Liberty), IHS, and plug-in configuration. Proficiency with Linux/UNIX platforms (SLES, Oracle Linux, RHEL) and Windows. Scripting experience - Bash, Python, Perl, PowerShell, Jython. Familiarity with CI/CD tooling (Jenkins, GitLab) and monitoring tools. Solid understanding of networking fundamentals - TCP/IP, DNS, Firewalls, load balancing. Knowledge of related technologies such as IBM ACE, Kafka or RabbitMQ. Experience with DevOps/SRE practices, ITIL processes, and Jira. If this role is of interest to you, and you have the appropriate skill set and experience, please apply now with an updated CV! Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Simmons & Simmons
Software Engineering Manager
Simmons & Simmons
Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details
Mar 03, 2026
Full time
Locations: London, Bristol, Cambridge We are looking for a Software Engineering Manager to join our IT team. This is not just a software development role it s an opportunity to drive real change in the legal sector, leading the team that will help us become a market-leading, next-generation law firm. You will lead engineers across multiple teams, raising the bar on engineering practice and accelerating the firm s ability to deliver high-quality solutions. You will combine hands-on technical leadership with people leadership, creating clarity on standards, architecture, and delivery approach while enabling teams to move quickly and safely in a regulated, confidentiality-driven environment. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. What will you do: Lead and develop engineering teams: Provide clear technical and people leadership to engineers across multiple teams/scrums. Coach, mentor, and grow capability, creating a culture of ownership, continuous improvement, and high standards. Set and evangelise engineering standards: Define, socialise, and uphold pragmatic engineering practices (e.g., coding standards, testing strategy, code review, branching, CI/CD, observability, incident management, documentation). Ensure consistency while allowing appropriate autonomy. Accelerate delivery while improving quality: Improve throughput and predictability by tackling bottlenecks in delivery (requirements clarity, environment stability, pipeline performance, test automation, release management). Balance pace with maintainability and operational excellence. Own technical direction and architectural coherence: Guide solution architecture and technical decision-making across products, ensuring scalable and secure patterns are applied consistently particularly for AI-enabled document and data solutions. Champion DevOps and automation: Strengthen Azure DevOps practices, CI/CD maturity, deployment safety, environment management, and developer experience. Drive measurable improvements in release frequency, change failure rate, and time-to-restore. Enable modern front-end and full-stack delivery: Support teams building React/JavaScript/HTML solutions, ensuring solid engineering discipline, performance, accessibility, and maintainable component patterns. Build capability in AI/LLM engineering: Help teams adopt effective patterns for GenAI solutions (e.g., RAG, document processing pipelines, evaluation and monitoring, prompt and tool orchestration, guardrails, and responsible use). Operate confidently in a legal/regulated environment: Ensure solutions meet expectations for confidentiality, privacy, security, auditability, and appropriate governance. Partner with risk, compliance, and information security teams to deliver safely. Influence and drive change: Work effectively in a traditionally change-resistant environment building coalitions, bringing stakeholders with you, and introducing modern delivery approaches in a way that is sustainable and adopted (not just mandated ). Recruit and retain talent: Support hiring, onboarding, performance management, and capability planning. Build high-performing teams with the right balance of skills across engineering, cloud, data, and AI. Collaborate with Product, Legal SMEs, and stakeholders: Translate business outcomes into technical plans; shape roadmaps; manage trade-offs; and maintain transparency on risks, dependencies, and delivery timelines. Drive cloud and platform excellence: Provide leadership across Azure-based delivery, including (as relevant) App Services, storage (Blob), Key Vault, networking, container platforms, identity (Entra ID), and integration patterns. Ensure infrastructure, security, and cost management are engineered-in, not bolted-on. What we are looking for: Proven experience leading engineers across multiple teams in a complex organisation. Demonstrable ability to improve engineering performance through standards, coaching, and pragmatic governance. Comfortable with Agile/Scrum/Kanban and able to apply them appropriately in corporate environments. Hands-on technical credibility. Solid experience with: Microsoft Azure and cloud-native patterns; CI/CD implementation; Entra ID and identity-driven security patterns; Containers and modern deployment approaches; and React, JavaScript, HTML/CSS. Working knowledge of non-Azure platforms and approaches (e.g., AWS, GCP, Vercel, Cloudflare). Experience delivering AI-enabled products. Familiarity with practical GenAI engineering patterns (e.g., RAG, evaluation frameworks, grounding, and monitoring). Awareness of responsible AI considerations (risk controls, privacy, data handling, model limitations). Strong appreciation of security, privacy, and governance. Pragmatic, outcome-focused, and comfortable making trade-offs explicit. High standards, low ego: collaborative, resilient, and willing to challenge poor practice constructively. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement . click apply for full job details
Transformation Analyst
Ten Group
Overview We're looking for a dynamic Transformation Analyst to join our team. This is a broad role with significant influence over the strategic direction of the company, responsible for enhancing understanding, decision-making, and execution across key areas of the business and operations. As the company undergoes rapid growth and expansion, this high impact role will support and lead transformation initiatives within a unit focused on Change and Transformation. These include driving adoption of mission critical processes and providing actionable insights through detailed analysis to identify opportunities for growth, automation, and operational efficiencies. You will work on cutting edge technology with leaders across the business. The role is expected to grow, offering opportunities to develop into key managerial positions within Operations, AI Product, or Technology. The role supports the Transformation Director and requires close collaboration with senior leadership, including Cleveland executives, to analyse existing processes and identify opportunities to drive efficiency through enhanced output or automation. You will help drive complex transformation projects from inception to completion-defining scope, coordinating cross functional teams, managing timelines and budgets, and delivering measurable outcomes aligned to strategic objectives with clear ROI tracking. You will likely contribute to projects that leverage generative AI to integrate, automate, and enhance business processes, from transforming member engagement to developing agentic frameworks that enable departments to operate more efficiently, or designing and launching new service channels. Key Responsibilities Assist on end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress. Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment. Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives. Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact. Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary. Analytics, reporting and instrumenting the business: development of analysis, dashboards and KPIs to help manage the business effectively, identifying key metrics and building confidence in data-driven decisions by managers and Ten leaders Operational analysis: understanding workforce operational processes, and identify areas of optimisation opportunities, understanding profitability across different geographies, channels, or propositions, to better drive operational efficiencies and improvements. Skills & Qualifications Bachelor's degree in Engineering, Mathematics, Computer Science, or a related field. 2+ years of professional experience within a professional services environment (e.g., management consulting, investment banking, or an accounting firm). Proven experience delivering process or performance improvement initiatives, with working knowledge of methodologies such as Six Sigma, Lean, or similar frameworks. Recent hands-on experience with some of the following tools and technologies: Data Visualization: Tableau, Power BI, QlikView, Looker Data Transformation & Querying: SQL, M Code, DAX, or similar Automation Languages: Python, Java, C#, R, or similar Automation Tools: Power Automate, UiPath, Blue Prism, Alteryx, Zapier Workflow Automation / Scripting: VBA, Shell Scripting, JavaScript Experience managing or contributing to multiple projects simultaneously, ensuring timely and high-quality delivery. Strong analytical and problem-solving capabilities. Excellent interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams and influence stakeholders. Guidelines for Hybrid/Home Office option Please note that this role operates on a hybrid working model, with a minimum of 2 days per week in the office. Regular in-office presence is important to support collaboration, team connection, and effective cross-functional working. For this reason, the hybrid arrangement is a core requirement of the role. A secure home office at your confirmed address, free from background noise or other distractions Internet service must meet minimum requirements and minimum speed check must be complete Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you A competitive salary depending on experience, plus a performance-based bonus. Hybrid working. You can combine working from home and working from the office. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays - possibilities to Travel and Work anywhere in the world! Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac. As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. "Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes."
Mar 03, 2026
Full time
Overview We're looking for a dynamic Transformation Analyst to join our team. This is a broad role with significant influence over the strategic direction of the company, responsible for enhancing understanding, decision-making, and execution across key areas of the business and operations. As the company undergoes rapid growth and expansion, this high impact role will support and lead transformation initiatives within a unit focused on Change and Transformation. These include driving adoption of mission critical processes and providing actionable insights through detailed analysis to identify opportunities for growth, automation, and operational efficiencies. You will work on cutting edge technology with leaders across the business. The role is expected to grow, offering opportunities to develop into key managerial positions within Operations, AI Product, or Technology. The role supports the Transformation Director and requires close collaboration with senior leadership, including Cleveland executives, to analyse existing processes and identify opportunities to drive efficiency through enhanced output or automation. You will help drive complex transformation projects from inception to completion-defining scope, coordinating cross functional teams, managing timelines and budgets, and delivering measurable outcomes aligned to strategic objectives with clear ROI tracking. You will likely contribute to projects that leverage generative AI to integrate, automate, and enhance business processes, from transforming member engagement to developing agentic frameworks that enable departments to operate more efficiently, or designing and launching new service channels. Key Responsibilities Assist on end-to-end tech & AI driven transformation projects, including planning, execution, and monitoring of progress. Identify areas for improvement and develop strategies to optimise business processes whilst being able to evaluate potential return on investment. Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives. Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions including areas where automation and application of AI will drive a step change in workflow and impact. Monitor and evaluate the effectiveness of strategy, change or transformation initiatives, making adjustments as necessary. Analytics, reporting and instrumenting the business: development of analysis, dashboards and KPIs to help manage the business effectively, identifying key metrics and building confidence in data-driven decisions by managers and Ten leaders Operational analysis: understanding workforce operational processes, and identify areas of optimisation opportunities, understanding profitability across different geographies, channels, or propositions, to better drive operational efficiencies and improvements. Skills & Qualifications Bachelor's degree in Engineering, Mathematics, Computer Science, or a related field. 2+ years of professional experience within a professional services environment (e.g., management consulting, investment banking, or an accounting firm). Proven experience delivering process or performance improvement initiatives, with working knowledge of methodologies such as Six Sigma, Lean, or similar frameworks. Recent hands-on experience with some of the following tools and technologies: Data Visualization: Tableau, Power BI, QlikView, Looker Data Transformation & Querying: SQL, M Code, DAX, or similar Automation Languages: Python, Java, C#, R, or similar Automation Tools: Power Automate, UiPath, Blue Prism, Alteryx, Zapier Workflow Automation / Scripting: VBA, Shell Scripting, JavaScript Experience managing or contributing to multiple projects simultaneously, ensuring timely and high-quality delivery. Strong analytical and problem-solving capabilities. Excellent interpersonal and communication skills, with the ability to collaborate effectively across cross-functional teams and influence stakeholders. Guidelines for Hybrid/Home Office option Please note that this role operates on a hybrid working model, with a minimum of 2 days per week in the office. Regular in-office presence is important to support collaboration, team connection, and effective cross-functional working. For this reason, the hybrid arrangement is a core requirement of the role. A secure home office at your confirmed address, free from background noise or other distractions Internet service must meet minimum requirements and minimum speed check must be complete Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you A competitive salary depending on experience, plus a performance-based bonus. Hybrid working. You can combine working from home and working from the office. Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them. Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave. Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten. Remote Working Holidays - possibilities to Travel and Work anywhere in the world! Employee Discounts. Access to lots of great travel and entertainment discounts as our clients' members would! Be part of our global, dynamic, and inclusive Team, with diversity at its core. Genuine career opportunities within a dynamic and international company. Who We Are Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten's services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Bank of America and Westpac. As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten's services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives. Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis. Looking ahead Deliver a world-class member experience Invest in technology Expand contracts with new and existing clients Establish a foothold in new markets by leveraging its market-leading service proposition For more information, please watch Ten's Growth Engine Video Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. "Tenworkswithasmallpreferredsupplierlistofrecruitmentagenciesonly.Pleasenotewearenotacceptinganyfurtherrecruitmentagenciesatthistime.TenGroupisnotresponsibleforanyfeesrelatedtounsolicitedresumes."
Simmons & Simmons
Infrastructure Product Engineering Manager
Simmons & Simmons
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
Mar 03, 2026
Full time
The role: We are looking for a Infrastructure Product Engineering Manager to join our IT department. At Simmons & Simmons LLP, our staff and our clients are at the forefront of everything we do. Our Digital transformation programme is key to ensuring that exceptional client service continues to be at the core of our proposition into the future. To support this strategic initiative we are looking for a talented and experienced Infrastructure Engineering Manager to lead the strategy and execution for Infrastructure Platforms across the firm. This role will report to the Head of Infrastructure who is globally accountable for the delivery of Infrastructure, IT Operations and Support services across the firm. You will focus on the design and build of core infrastructure platform services, drive innovation and automation, and will coach an engineering chapter in delivering a secure, scalable infrastructure foundation that supports the development of technology solutions. The successful candidate will act as the Product Owner for the delivery of infrastructure into our technology solutions teams , engaging with stakeholders to understand requirements, creating and delivering a roadmap that enables the rapid development of solutions. You will lead a chapter of Infrastructure DevOps and Cloud Engineers working across multiple delivery squads, with a strong emphasis on Azure Cloud Infrastructure, DevOps practices and modern engineering principles. What will you do: Product Owner for our Cloud infrastructure, delivering a stable, secure, well architected infrastructure platform to support the demands of the product delivery teams. Lead, mentor and develop a high-performing infrastructure product engineering chapter, building technical capability based on Infrastructure as code, software engineering practices and a culture of collaboration and continuous improvement. Support transformation programmes by enabling secure, scalable, and well-instrumented infrastructure foundations. Lead the design and build of infrastructure platform services. Work with our Infrastructure architects to develop the solution designs and optimization for our Azure based infrastructure. Drive automation across infrastructure provisioning, configuration, and deployment using modern tooling and software development techniques. Continually improve our Infrastructure as Code (IaC) and tooling. Drive CI/CD pipeline automation and deployment tools and strategies. Ensure infrastructure services meet performance, availability, and security standards. Champion engineering best practices and guide solutions teams on platform observability, data protection, and incident response. Implement robust identity and access management (IAM) and data protection measures. Ensure compliance with regulatory standards and internal security policies. Optimise infrastructure services for cost and resilience. Foster strong collaboration across Product engineering squads, architecture, and operations to ensure cohesive delivery. Partner with Product Managers, Architects, and other Engineering Managers to deliver high-quality solutions across the whole portfolio. Communicate technical concepts effectively to non-technical interested parties. What we are looking for: Bachelor s degree or equivalent. Product management mindset - Experience of Software engineering product management would be advantageous. Excellent leadership skills, proven experience of infrastructure engineering management or technical leadership in an enterprise environment. Deep experience with cloud platforms and cloud-native infrastructure services (Ideally Azure with others advantageous). Expert in infrastructure automation coding and tooling (e.g. Terraform/Bicep), pipelines and CI/CD integration. Understanding of containerisation and orchestration. Understanding of infrastructure security protocols and vulnerability management. Experienced in Observability, monitoring and log analytic tools and platforms. Well versed in working in Scrum teams, adept at refinement, estimation, velocity, retrospection and other scrum techniques. An energetic and proactive approach, identifying and implementing opportunities. Collaborative team player with excellent communication, networking, relationship building and business partnering skills. Culturally adaptive with experience of working within a global organisation. Comfortable in dealing with ambiguity. Career Level: The career level assigned to this role is level 4. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues. More information about these networks can be found in the D&I Information booklet that candidates are sent when invited to interview. We encourage you to apply even if you don't meet every single requirement. We are looking for individuals who are passionate and eager to learn and grow with us. Your unique experiences and perspectives could be a great addition to our team. We are committed to building a diverse and inclusive team. We recognise that women and other marginalised groups are often underrepresented in the legal technology sector, and we actively encourage applications from all genders and backgrounds. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. . click apply for full job details
RecruitmentRevolution.com
QA Testing Engineer - Fintech SaaS Game Changer. Hybrid / Remote
RecruitmentRevolution.com Epsom, Surrey
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a hands-on QA Testing Engineer , with a particular focus on workflow-heavy debt recovery processes? We're not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing Engineer Epsom, Surrey HQ Hybrid or Remote Working £30,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules. • Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases. • Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software. • Confident testing complex, multi-step workflows, including state and time-based logic. • Strong attention to detail, especially with figures and records. • Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data). • Familiarity with test automation principles and automatable scenarios. • Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs. • Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth . Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 03, 2026
Full time
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a hands-on QA Testing Engineer , with a particular focus on workflow-heavy debt recovery processes? We're not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing Engineer Epsom, Surrey HQ Hybrid or Remote Working £30,000 Plus Benefits Full time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023 Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules. • Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases. • Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software. • Confident testing complex, multi-step workflows, including state and time-based logic. • Strong attention to detail, especially with figures and records. • Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data). • Familiarity with test automation principles and automatable scenarios. • Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs. • Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth . Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Strategic Customer Success Manager - French Speaking
Intercom
Strategic Customer Success Manager - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. Fluent French We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Mar 03, 2026
Full time
Strategic Customer Success Manager - French Speaking London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin - from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes. This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Develop trusted advisor relationships with customers (from c-suite stakeholders to individual contributors). Facilitate requirements gathering and process mapping for standard operating procedures; document in clear, precise, and actionable terms. Collaborate with engineers to translate customer requirements into Fin solution designs, guiding the customer on configuration best practices and prompt strategy. Monitor Fin usage patterns to identify risks, recommend optimizations, and uncover expansion opportunities. Maintain deep product knowledge of Fin's fast-expanding capabilities; remain market aware of the fast evolving AI-agent industry. Lead Success Plans, QBRs/EBRs, and strategic planning sessions with the customer. Prioritize competing demands to drive the highest-value outcomes across your customer portfolio. Be the Voice of the Customer internally, advocating for customers' needs and shaping our solutions strategy. What skills do I need? 8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy. Fluent French We are a well-treated bunch, with awesome benefits! If there's something important to you that's not on this list, talk to us! Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Open vacation policy and flexible holidays so you can take time off when you need it Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when needed. Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Blue Light Card
Product Manager
Blue Light Card Leicester, Leicestershire
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Product Manager to join our Product team at Blue Light Card, focused on building and evolving the internal tools and platforms that enable our teams to do their best work. You'll sit within a cross-functional squad, working closely with Engineering, Data, and Design, while partnering day-to-day with teams across Commercial, Operations, Member Support, Finance and beyond. Your focus will be on improving how we work, making our internal systems intuitive, reliable, scalable, and fit for the future. This is a hands-on product role. You'll balance strong discovery and problem framing with practical delivery, ensuring we solve the right problems and deliver high-quality solutions. You'll thrive here if you enjoy untangling operational complexity, improving workflows, and using data and AI thoughtfully to unlock smarter ways of working. What You'll Do Own end-to-end delivery of internal tools and platforms, from discovery through to launch and iteration Partner with internal teams to deeply understand workflows, pain points, and opportunities Translate needs into clear problem statements, prioritised backlogs, and measurable outcomes Identify opportunities for automation and AI-enabled solutions to improve efficiency and accuracy Balance short-term improvements with longer-term platform scalability and reliability Work day-to-day with engineers, designers, and data partners to deliver high-quality solutions Define and track success metrics focused on adoption, efficiency, reliability, and internal satisfaction Manage trade-offs across differing priorities, aligning delivery to company goals What You'll Bring Proven background as a Product Manager, ideally focused on internal tools or platforms Hands-on delivery experience, owning backlogs and driving execution Experience exploring AI, automation, or data-driven tooling to improve ways of working Background in a scale-up or high-growth environment Experience in marketplace, ecommerce, affiliate, or similar platform-led business models Strong understanding of operational workflows and internal user needs Ability to turn ambiguous requirements into clear priorities and outcomes Strong analytical and problem-solving skills, using data to inform decisions Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Mar 03, 2026
Full time
Blue Light Card. Individually great, together unstoppable The Role and the Team We're looking for a Product Manager to join our Product team at Blue Light Card, focused on building and evolving the internal tools and platforms that enable our teams to do their best work. You'll sit within a cross-functional squad, working closely with Engineering, Data, and Design, while partnering day-to-day with teams across Commercial, Operations, Member Support, Finance and beyond. Your focus will be on improving how we work, making our internal systems intuitive, reliable, scalable, and fit for the future. This is a hands-on product role. You'll balance strong discovery and problem framing with practical delivery, ensuring we solve the right problems and deliver high-quality solutions. You'll thrive here if you enjoy untangling operational complexity, improving workflows, and using data and AI thoughtfully to unlock smarter ways of working. What You'll Do Own end-to-end delivery of internal tools and platforms, from discovery through to launch and iteration Partner with internal teams to deeply understand workflows, pain points, and opportunities Translate needs into clear problem statements, prioritised backlogs, and measurable outcomes Identify opportunities for automation and AI-enabled solutions to improve efficiency and accuracy Balance short-term improvements with longer-term platform scalability and reliability Work day-to-day with engineers, designers, and data partners to deliver high-quality solutions Define and track success metrics focused on adoption, efficiency, reliability, and internal satisfaction Manage trade-offs across differing priorities, aligning delivery to company goals What You'll Bring Proven background as a Product Manager, ideally focused on internal tools or platforms Hands-on delivery experience, owning backlogs and driving execution Experience exploring AI, automation, or data-driven tooling to improve ways of working Background in a scale-up or high-growth environment Experience in marketplace, ecommerce, affiliate, or similar platform-led business models Strong understanding of operational workflows and internal user needs Ability to turn ambiguous requirements into clear priorities and outcomes Strong analytical and problem-solving skills, using data to inform decisions Our Culture Our mission is simple - make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service. We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special. We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve. We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers - either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working. What We Offer Hybrid working and flexible hours EV charging and free parking onsite at HQ 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days A company bonus scheme Your own Blue Light Card and exclusive access to thousands of discounts Generous funded BUPA medical insurance covering pre-existing conditions Auto-enrolment pension scheme via salary sacrifice, with employer NI savings reinvested into pensions Enhanced parental leave and absence leave Healthcare cashback plan Employee assistance programme (including mental health support) and mental health first aiders Great social events e.g., festive party, summer party, team socials, sports matches Regular company-wide recognition events e.g. monthly Light's Up and annual Shine awards Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks) Onsite gym at HQ (including access to free HIIT & stretch classes) Strong learning and development culture and personal growth fund
Zellis
Data Analytics Marketing Senior Analyst
Zellis Peterborough, Cambridgeshire
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
Mar 03, 2026
Full time
About the role As a Data Analytics Senior Analyst, you will play a pivotal role in transforming raw data into strategic insights that drive decision-making across the organisation. You will be responsible for the design and implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as you will collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse of emerging technologies and data trends, you'll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business objectives Oversee a junior Data Analyst, providing mentorship and guidance Design and implement a data quality improvement strategy to resolve existing issues Help support the delivery and ongoing optimisations of a centralised marketing dashboard to provide unified visibility into campaign performance Build and automate dashboards to track ROI on marketing campaigns Identify reporting needs and implement automated data flows to reduce manual effort Drive initiatives to reduce data quality issues in HubSpot Build strategies for augmenting and enhancing data, including tech stack recommendations, people-processes, and methods of obtaining first-party data. Ensuring we are compliant with data-practices and laws Work with the Head of Marketing Operations, and CRM Manager to ensure data flows between systems and strive for a 'single source of truth' of data. Provide reporting and insights to help the business make better decisions, and to help track marketing performance and value-add Work with colleagues in the business to improve automation and data collection Promote a good data management culture across the business Help to reduce or remove manual reporting practices and improve efficiency Continuing to support the business in any data requests or requirements Skills & experience Strong knowledge of Microsoft Excel, Some experience in system integrations, with expert knowledge of CRM and Marketing Automation systems (preferably NetSuite and HubSpot) Experience in data capture and data management Ability to interpret data, interpret trends and providing recommendations accordingly Excellent verbal and written communication skills at all levels In depth knowledge of marketing tools, metrics, and reporting Strong understanding of the digital marketing landscape Benefits & culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services. Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day: Unstoppable together. Always learning. Make it count. Think scale. Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive. We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive: A competitive base salary. 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday. Private medical insurance. Life assurance 4x salary. Enhanced pension scheme with company contributions up to 8.5%. A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
RecruitmentRevolution.com
QA Testing Engineer - Fintech SaaS Game Changer. Hybrid / Remote
RecruitmentRevolution.com Epsom, Surrey
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a hands-on QA Testing Engineer , with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we're not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing EngineerEpsom, Surrey HQ Hybrid or Remote Working£30,000Plus BenefitsFull time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules.• Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases.• Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software.• Confident testing complex, multi-step workflows, including state and time-based logic.• Strong attention to detail, especially with figures and records.• Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data).• Familiarity with test automation principles and automatable scenarios.• Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs.• Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth . Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 03, 2026
Full time
Step Into a Career-Defining Role with One of Fintech's Rising Stars Are you a hands-on QA Testing Engineer , with a particular focus on workflow-heavy debt recovery processes? At Debt Register, we're not just transforming the way global businesses recover payments. Join a high-impact, award-winning team and take your career to new heights with a game-changing SaaS platform already making waves across the UK, Europe, and North America. The Role at a Glance: QA Testing EngineerEpsom, Surrey HQ Hybrid or Remote Working£30,000Plus BenefitsFull time, Permanent Awards: Fintech Winners at the CICM British Credit Awards 2023, Credit & Collections FinTech Supplier Award 2023Clients: Verizon, Informa plc, Zoopla, Rentokil, Haymarket, SSE, Zendesk, Johnson Controls, ADT and More Culture: Informality and Flexibility, Work-Life Balance, Wellbeing, Personal Growth and Trust Your Skills: Manual Functional Testing (SaaS / Enterprise Software). Multi-Step Workflow Validation. State Transition & Timing Logic Testing. Financial Data Accuracy & Reconciliation Who we are: We power a financial tool that solves a problem for the majority of B2B Global companies irrespective of size, with a working monetisable model and a path to Global scale. Having recently launched our MVP, we are currently working with new clients to elicit feedback and improve the usability to support scalable growth. Feedback from industry professionals has been extremely positive. Our product offering is enhanced further by the current economic landscape. The QA Testing Engineer Role: You will be responsible for manually testing complex end-to-end scenarios (timed events, state transitions, escalations, payments, exceptions), ensure data consistency in financial figures, and help improve overall test coverage by partnering with engineering and automation efforts. This role is ideal for someone who enjoys deep functional testing, is comfortable validating financial data and multi-step processes, and can communicate defects clearly and precisely. Your Responsibilities: Manual Workflow Testing • Test end-to-end chasing flows, including triggers, escalations, exceptions, and regressions. Data Accuracy & Consistency • Reconcile dashboards with source records and validate calculations, edge cases, and payment rules. Defect Reporting & Collaboration • Raise clear, actionable bugs and flag gaps against business rules.• Align with Product and Ops on expected outcomes for complex logic. Supporting Automation • Maintain automation-ready test cases.• Identify high-value scenarios and improve testability with engineering. About You: Essential • Experience in manual functional testing within SaaS or enterprise software.• Confident testing complex, multi-step workflows, including state and time-based logic.• Strong attention to detail, especially with figures and records.• Clear, concise written communication engineers can act on quickly. Nice to Have • Experience testing financial systems (billing, invoicing, payments, ledger-style data).• Familiarity with test automation principles and automatable scenarios.• Exposure to tools like Jira/Linear, TestRail/Xray, Postman, SQL, or APIs.• Understanding of QA concepts (risk-based, boundary, equivalence testing). This is a rare opportunity to join a fast-growing, award-winning FinTech at a pivotal stage - post-MVP, scaling with enterprise clients, and building the foundations for global growth . Interested? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

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