Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.
Apr 03, 2026
Full time
Key Account Manager - Data Centres / UPS Systems Location: Field-based (UK-wide, with head office in Hertfordshire) Salary: Competitive + Bonus + Car Allowance + Benefits Are you an experienced Key Account Manager or Sales professional with a background in UPS systems, power electronics, or data centre infrastructure? An established global technology business is seeking a Key Account Manager to join their growing power and data centre solutions division. This is an excellent opportunity to manage a substantial portfolio of existing customers across the UK and Europe, providing strategic account management, technical support, and commercial leadership across mission-critical markets. As Key Account Manager - Data Centres / UPS Systems, you will: Take full ownership of a large portfolio of existing customers within the data centre and critical power sectors. Maintain and strengthen long-term relationships with major accounts, ensuring a high level of customer satisfaction and retention. Identify new opportunities for growth within existing customers by introducing additional products and services such as UPS systems, cooling solutions, PDUs, and data racks. Work closely with internal engineering, technical, and service teams to ensure seamless delivery of complex projects and system upgrades. Understand each client's operational requirements, providing tailored technical and commercial solutions that add value. Prepare account development plans, forecasts, and performance reports to support business objectives. Collaborate with channel partners, distributors, and contractors to ensure customers receive full project and aftersales support. Represent the company at client meetings, trade events, and industry forums to strengthen brand presence and awareness. Key Skills Required for this Key Account Manager - Data Centres / UPS System job: Extensive experience in account management, business development, or technical sales within UPS systems, power electronics, or data centre infrastructure. Proven success in managing and growing large customer portfolios within data centres, telecoms, or other mission-critical environments. Strong technical understanding of UPS, DC power, and cooling systems. Excellent relationship-building and communication skills, with a customer-first approach. Self-motivated, proactive, and commercially focused, capable of working independently. Full UK driving licence and willingness to travel extensively across the UK. This is a fantastic opportunity to join a global business that is investing heavily in growth across the UK data centre market. You'll be responsible for nurturing key customer relationships, driving account growth, and contributing to the success of a leading power solutions provider. To apply for this Key Account Manager - Data Centres / UPS Systems role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed) for more information.
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
Apr 03, 2026
Full time
Reports to: JPW Property Management Board Works Alongside: Property Managers, Administrators, Accounts Team Salary: £40,000 - £45,000 Negotiable depending on experience. Location: London Department/Division: Property Management Overall Purpose To undertake the efficient and effective management of the property portfolio to ensure that all clients/parties are satisfied with the service provided. This will include: Maintaining and strengthening existing client relationships. Building new business. Ensuring provision of a high level of customer service throughout the Property Management team. Key Responsibilities A) Financial Management To draft service charge budgets in advance of the year-end and to seek client approval for implementation. To ensure budget is accurately filed and passed with appropriate coding to the Accounts Manager. To review expenditure to date, using financial reports to review budget to actual. To understand and gauge cash-flow to site, identifying creditor problems and funding issues and to take action to prevent funding problems. To ensure service charge and ground rent demands are issued in advance of the due date, liaise with Accounts Manager accordingly ensuring accuracy of demands issued. To identify, on a regular basis debtor problem and to take action accordingly. To advise the client of action proposed and to seek client approval for referral to County Court/LVT. To ensure client reports are issued on time to client in liaison with the Accounts Manager. To ensure invoices that are received are correctly addressed to the client, checked for accuracy and 'married' to the instructing paperwork/estimate/certificate of valuation. Ensure invoices are processed as quickly as possible, correctly coded and passed on to the account team. To ensure, in liaison with the Accounts Manager, that year-end accounts are processed and audited/certified. Ensure credit/deficit charged out and accounts distributed to lessees. To liaise with the Accounts Manager in the matter of void charges on new developments. B) Day to Day Management To undertake regular site visits and to inspect common parts areas and plant rooms where safely accessible. To log in upon every site visit with caretaker/concierge staff where no staff exists to ensure diary entries are made for future reference. To identify areas for improvement, cleanliness, breach of safety regulations and to take action to remedy the same. Ensure areas of maintenance concern are addressed with the site staff and action taken to remedy. Where site has no staff to ensure that the maintenance coordination team is aware of the need to instruct contractors and to issue works orders. Undertake review of cyclical repairs and to identify the need for reviewing reserve fund transfer or setting the budget to collect funds in advance of major works. To understand the process and procedures relevant to sending out the consultation notices. Where on-account charges are necessary to ensure levies are raised. Liaise with appropriate professional/technical advisors as instructed. To ensure the block has a current management agreement and familiarity with the agreement is achieved. To identify fee income due outside of management fee is charged and collected in liaison with in-house personnel. To review contracts and identify savings and/or service level improvements and where appropriate take advice from the Board. To employ, supervise, train or provide training for site staff and to undertake disciplinary measures on behalf of the client. As necessary. To ensure staff contracts are issued within two months of employment and to ensure probation review is undertaken. To advise the client of any staffing issues likely to affect the client's position. To ensure Health and Safety regulations and statutes adhered to in the management of the sites. Where breaches are identified, take action to remedy the situation and to keep the client informed at all times. To ensure contractors maintain PI insurance, have current CIS certificate and provide a safe working method statement when undertaking works on site, particularly where working at height, plant rooms and confined spaces and on roofs. To provide advice to the client on matters affecting their position with contractors/lessees and referring to specialist advisors as necessary. To attend regular client meetings, AGM's, EGMs and Resident Association meetings having regard to the management agreement. Issue of minutes in a timely manner following these meetings To have full understanding of the insurance department regarding claims/renewal and placing of insurance. To maintain an accurate 'bible' relating to the property on the company's property management database. To deal with correspondence by email, letter and phone calls in a timely manner. All necessary filing both electronic and paper. Office related tasks include photocopying, faxing, post, registered mail, covering the switchboard/reception duties as required. Any other reasonable tasks as requested by the Board. C) Sustaining and Building Business To have regular contact with clients and quickly discern and act to resolve client complaints To help build a business where customer service is at the forefront of all of the company's activities. Key Relationships Internal With members of the JPW Property Management team, administrators Accounts Team, and maintenance companies. Excellent communication skills between different teams/ external parties are essential. Experience of successfully organizing team-building events and initiatives is desirable. External Lessees, Clients, Freeholders, Developers, Contractors, Site Staff. Experience of successfully and promptly resolving client complaints is essential. Decision Making Authority Jointly with Property Managers & Directors, Clients on major works and matters of potential litigation. Education/Qualifications Member of the IRPM/AssocRICS and good education level although training sponsorship for right person. Experience Minimum 3 years blocks of flat management experience. Commercial management experience advantageous Due to the nature of our business this is a developing job description, and additions or changes will be made as and when the need arises, with full consultation beforehand.
We are seeking a dynamic and results-driven Senior Accountant to join our client's growing team. In this role, you will be the primary point of contact for clients with turnovers from £15m to £100m, ensuring their needs are met while fostering strong relationships. You will work closely with all departments to deliver exceptional service and drive client satisfaction, contributing to the overall success of the practice. Key Responsibilities: - Develop and maintain strong relationships with key clients, understanding their business needs and objectives.- Oversee the junior accountants and review their work - Oversee the preparation of consolidated accounts Requirements: - 5+ years experience in a Practice - Qualified ACA or ACCA (or close to qualifying) - Experience of working with clients with turnovers of £15m+- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. Why this practice? Our client offers a huge opportunity for career development in a modern, busy practice, with over 60 staff on-site and as part of a group with over 40 offices UK-wide. What now? Please apply or contact us to discuss in confidence.
Apr 03, 2026
Contractor
We are seeking a dynamic and results-driven Senior Accountant to join our client's growing team. In this role, you will be the primary point of contact for clients with turnovers from £15m to £100m, ensuring their needs are met while fostering strong relationships. You will work closely with all departments to deliver exceptional service and drive client satisfaction, contributing to the overall success of the practice. Key Responsibilities: - Develop and maintain strong relationships with key clients, understanding their business needs and objectives.- Oversee the junior accountants and review their work - Oversee the preparation of consolidated accounts Requirements: - 5+ years experience in a Practice - Qualified ACA or ACCA (or close to qualifying) - Experience of working with clients with turnovers of £15m+- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients. Why this practice? Our client offers a huge opportunity for career development in a modern, busy practice, with over 60 staff on-site and as part of a group with over 40 offices UK-wide. What now? Please apply or contact us to discuss in confidence.
Salary: Competitive + Company Vehicle/Allowance + Bonus (DOE) An established and growing electrical contractor is seeking an experienced Electrical Technical Sales Manager to drive new business growth while supporting the delivery of high-quality electrical solutions across commercial, industrial, retail and facilities management sectors. This is an exciting opportunity for a technically strong and commercially focused professional to play a key role in expanding market presence and strengthening client relationships. The successful candidate will be responsible for identifying and targeting new business opportunities, proactively engaging with decision-makers including facilities managers, landlords, consultants and project leads. You will attend site visits to assess requirements, scope works and develop tailored solutions that meet client needs while aligning with company capabilities and margins. A core part of the role will involve maintaining and developing relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business. Acting as the main point of contact for key accounts, you will provide technical guidance and support, helping clients make informed decisions regarding installations, testing, inspection, remedial works and compliance requirements. Working closely with the operations team, you will prepare detailed and accurate electrical estimates and quotations for new tenders and projects. This will include reviewing drawings, specifications and tender documentation, liaising with suppliers and subcontractors to secure competitive pricing, conducting site visits where required, and supporting projects through both tender and delivery stages. You will translate technical detail into clear and practical proposals, ensuring all submissions reflect company standards and profitability targets. You will lead sales meetings, presentations and client walk-throughs, prepare and submit competitive tenders, and negotiate pricing and terms in line with company policy. Close collaboration with engineers, project managers and supervisors will be essential to ensure a smooth transition from sales to project delivery, providing technical interpretation during project kick-off and throughout works where necessary. The role also requires strong market awareness, keeping up to date with NICEIC standards, electrical safety regulations and emerging technologies such as EV charging infrastructure, LED upgrades, energy efficiency systems, BMS and EMS solutions. You will identify new service lines and growth opportunities, helping to shape and refine the company s offering based on market trends and field feedback. You will maintain accurate CRM records, manage sales pipelines and forecasts, and provide regular progress reports to senior management, including the Commercial Director and Group Managing Director. To be considered, you will have proven experience in technical sales, estimating or business development within an electrical contracting, FM or building services environment. A strong understanding of electrical installations, testing and inspection, remedial works and compliance is essential, along with the ability to read and interpret technical drawings and specifications. Knowledge of energy efficiency systems, controls, LED upgrades, EV charge installations and BMS/EMS systems is highly desirable. An 18th Edition qualification or relevant technical certification would be advantageous but is not essential. You will be highly organised, capable of managing multiple enquiries and projects simultaneously, and confident in both negotiation and presentation settings. Excellent communication and relationship-building skills are key, along with strong customer empathy, professionalism, tenacity and a positive, can-do attitude. A full UK driving licence is required. If you are a commercially driven electrical professional looking to take the next step in your career with a forward-thinking contractor, we would welcome your application.
Apr 03, 2026
Full time
Salary: Competitive + Company Vehicle/Allowance + Bonus (DOE) An established and growing electrical contractor is seeking an experienced Electrical Technical Sales Manager to drive new business growth while supporting the delivery of high-quality electrical solutions across commercial, industrial, retail and facilities management sectors. This is an exciting opportunity for a technically strong and commercially focused professional to play a key role in expanding market presence and strengthening client relationships. The successful candidate will be responsible for identifying and targeting new business opportunities, proactively engaging with decision-makers including facilities managers, landlords, consultants and project leads. You will attend site visits to assess requirements, scope works and develop tailored solutions that meet client needs while aligning with company capabilities and margins. A core part of the role will involve maintaining and developing relationships with existing clients, ensuring high levels of customer satisfaction and securing repeat business. Acting as the main point of contact for key accounts, you will provide technical guidance and support, helping clients make informed decisions regarding installations, testing, inspection, remedial works and compliance requirements. Working closely with the operations team, you will prepare detailed and accurate electrical estimates and quotations for new tenders and projects. This will include reviewing drawings, specifications and tender documentation, liaising with suppliers and subcontractors to secure competitive pricing, conducting site visits where required, and supporting projects through both tender and delivery stages. You will translate technical detail into clear and practical proposals, ensuring all submissions reflect company standards and profitability targets. You will lead sales meetings, presentations and client walk-throughs, prepare and submit competitive tenders, and negotiate pricing and terms in line with company policy. Close collaboration with engineers, project managers and supervisors will be essential to ensure a smooth transition from sales to project delivery, providing technical interpretation during project kick-off and throughout works where necessary. The role also requires strong market awareness, keeping up to date with NICEIC standards, electrical safety regulations and emerging technologies such as EV charging infrastructure, LED upgrades, energy efficiency systems, BMS and EMS solutions. You will identify new service lines and growth opportunities, helping to shape and refine the company s offering based on market trends and field feedback. You will maintain accurate CRM records, manage sales pipelines and forecasts, and provide regular progress reports to senior management, including the Commercial Director and Group Managing Director. To be considered, you will have proven experience in technical sales, estimating or business development within an electrical contracting, FM or building services environment. A strong understanding of electrical installations, testing and inspection, remedial works and compliance is essential, along with the ability to read and interpret technical drawings and specifications. Knowledge of energy efficiency systems, controls, LED upgrades, EV charge installations and BMS/EMS systems is highly desirable. An 18th Edition qualification or relevant technical certification would be advantageous but is not essential. You will be highly organised, capable of managing multiple enquiries and projects simultaneously, and confident in both negotiation and presentation settings. Excellent communication and relationship-building skills are key, along with strong customer empathy, professionalism, tenacity and a positive, can-do attitude. A full UK driving licence is required. If you are a commercially driven electrical professional looking to take the next step in your career with a forward-thinking contractor, we would welcome your application.
Contracts Manager Civils Location: Manchester Contract Type: Full-time, Permanent Overview We are currently recruiting for a Contracts Manager with a background in special projects and public realm works to lead the successful delivery of a major regeneration scheme. Who Are We Looking For? We re seeking an experienced and highly organised Contracts Manager with a strong background in civil engineering, specifically in special projects and/or public realm works, to oversee the successful delivery of a large-scale public realm project. This high-profile scheme includes: Earthmoving works Stream diversions and environmental works Drainage infrastructure upgrades Garden and landscape improvements Installation of high-specification paving and footpaths As Contracts Manager, you will take ownership of the project from pre-construction through to completion. You will be responsible for planning and programming works, managing budgets and resources, leading site teams, and ensuring compliance with contractual obligations. A key part of the role involves working closely with clients, local authorities, subcontractors, and consultants to ensure projects are delivered on time, within budget, and to the highest standards of quality and safety. Candidate Requirements The ideal candidate will: Hold an NVQ Level 7 in Civil Engineering Have a strong technical civil engineering and construction background Demonstrate commercial and contractual awareness Be confident in leading, supporting, and motivating site teams Possess excellent people management and communication skills You will be well organised, proactive in forward planning, and able to anticipate potential challenges while developing practical solutions to keep projects on track. Strong analytical skills, sound judgement, and a pragmatic approach to operational challenges are essential. Above all, you will take pride in delivering high-quality outcomes, maintaining a professional image, and prioritising customer satisfaction. Key Responsibilities Ensure compliance with company policies, procedures, and quality standards Support business plans, produce reports, and carry out regular site visits Oversee resource allocation, client relationships, and team performance Manage the full construction process from pre-construction through to completion Develop and implement Health & Safety plans, ensuring best practice and compliance Conduct audits, analyse performance trends, and support continuous improvement Convert tender programmes into construction schedules and monitor progress Oversee consultant and supply chain appointments, supporting bid processes Build, develop, and retain a skilled team, addressing recruitment and performance needs Control financial aspects of projects, monitor costs, and drive value engineering and efficiency Benefits Car Allowance of £5,500 per annum Pension Scheme Employer contributes 2.5% above the employee s contribution, up to a maximum of 7.5% Private Healthcare 26 days annual leave plus bank holidays (including a 2-week shutdown over Christmas) Option to buy, sell, or carry over up to 5 days holiday Salary Sacrifice Car Scheme Lease a fully expensed vehicle (subject to qualifying period) Hybrid working options Flexible working arrangements Life Assurance / Death-in-Service benefit (3x annual salary) Bi-annual company wellbeing day Employee Assistance Programme 24/7 support for employees and their families Access to employee benefits portal (discounts on shopping, days out, gym memberships, etc.) Free eye test and discounted eyewear Access to online training and development platform Disclaimer: By submitting your resume, you acknowledge that Westwood Recruitment Solutions Ltd acts as an employment agency, does not guarantee employment, and will keep your information confidential.
Apr 03, 2026
Full time
Contracts Manager Civils Location: Manchester Contract Type: Full-time, Permanent Overview We are currently recruiting for a Contracts Manager with a background in special projects and public realm works to lead the successful delivery of a major regeneration scheme. Who Are We Looking For? We re seeking an experienced and highly organised Contracts Manager with a strong background in civil engineering, specifically in special projects and/or public realm works, to oversee the successful delivery of a large-scale public realm project. This high-profile scheme includes: Earthmoving works Stream diversions and environmental works Drainage infrastructure upgrades Garden and landscape improvements Installation of high-specification paving and footpaths As Contracts Manager, you will take ownership of the project from pre-construction through to completion. You will be responsible for planning and programming works, managing budgets and resources, leading site teams, and ensuring compliance with contractual obligations. A key part of the role involves working closely with clients, local authorities, subcontractors, and consultants to ensure projects are delivered on time, within budget, and to the highest standards of quality and safety. Candidate Requirements The ideal candidate will: Hold an NVQ Level 7 in Civil Engineering Have a strong technical civil engineering and construction background Demonstrate commercial and contractual awareness Be confident in leading, supporting, and motivating site teams Possess excellent people management and communication skills You will be well organised, proactive in forward planning, and able to anticipate potential challenges while developing practical solutions to keep projects on track. Strong analytical skills, sound judgement, and a pragmatic approach to operational challenges are essential. Above all, you will take pride in delivering high-quality outcomes, maintaining a professional image, and prioritising customer satisfaction. Key Responsibilities Ensure compliance with company policies, procedures, and quality standards Support business plans, produce reports, and carry out regular site visits Oversee resource allocation, client relationships, and team performance Manage the full construction process from pre-construction through to completion Develop and implement Health & Safety plans, ensuring best practice and compliance Conduct audits, analyse performance trends, and support continuous improvement Convert tender programmes into construction schedules and monitor progress Oversee consultant and supply chain appointments, supporting bid processes Build, develop, and retain a skilled team, addressing recruitment and performance needs Control financial aspects of projects, monitor costs, and drive value engineering and efficiency Benefits Car Allowance of £5,500 per annum Pension Scheme Employer contributes 2.5% above the employee s contribution, up to a maximum of 7.5% Private Healthcare 26 days annual leave plus bank holidays (including a 2-week shutdown over Christmas) Option to buy, sell, or carry over up to 5 days holiday Salary Sacrifice Car Scheme Lease a fully expensed vehicle (subject to qualifying period) Hybrid working options Flexible working arrangements Life Assurance / Death-in-Service benefit (3x annual salary) Bi-annual company wellbeing day Employee Assistance Programme 24/7 support for employees and their families Access to employee benefits portal (discounts on shopping, days out, gym memberships, etc.) Free eye test and discounted eyewear Access to online training and development platform Disclaimer: By submitting your resume, you acknowledge that Westwood Recruitment Solutions Ltd acts as an employment agency, does not guarantee employment, and will keep your information confidential.
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 02, 2026
Contractor
A leading law firm is seeking a Contract Compliance Team Manager to join their highly respected Risk and Compliance function on a contract basis. This pivotal role offers you the opportunity to manage and nurture the Can I Act Team, reporting directly to the Head of AML and Financial Crime. You will have the chance to lead a well-established compliance team, guiding them through complex regulatory challenges while supporting their growth and development. Flexible working arrangements allow you to balance office presence with remote work, ensuring you can maintain both professional engagement and personal wellbeing. The organisation is committed to diversity, inclusion, and providing reasonable adjustments for applicants with disabilities, making it an accessible and welcoming place for all qualified candidates. What you'll do: Supervise, mentor, and support the Can I Act Team including Team Leaders, Senior Compliance Analysts, Compliance Analysts, and Assistants of varying experience levels within a demanding time-sensitive environment. Document, develop, and improve working practices and workflows within the team while actively seeking feedback for continuous improvement. Act as the primary escalation point for complex matters and queries within the team and wider business, supported by the Head of AML and Financial Crime. Fulfil responsibilities related to escalation procedures concerning conflicts of interest, customer due diligence (CDD), anti-money laundering (AML), financial crime issues, regulatory obligations, policies, procedures, and business needs. Delegate tasks proactively while monitoring work levels, quality standards, and resource allocation within the team. Conduct supervision meetings and appraisals; actively manage staff-related issues such as performance management, sickness absence levels, and professional development. Ensure effective mentoring of Team Leaders and Assistant Managers so they can adequately supervise their reports. Provide guidance to fee earners on regulatory and compliance queries while helping mitigate identified risks. Build strong relationships across the firm by collaborating with key stakeholders including partners, risk teams, and other departments to ensure compliance with legal requirements. Participate in compliance monitoring activities including reviewing systems and suppliers of compliance-related technology; support relevant risk projects or workstreams as needed. What you bring: Extensive experience dealing with conflicts of interest and anti-money laundering (AML) regulatory issues within a legal environment is essential. A minimum of five years' technical and practical experience handling legal conflicts of interest, commercial conflicts, and customer due diligence (CDD) within a law firm is preferred. Proven people management skills including recruitment, supervision, mentoring, appraisal processes, performance management, and development of teams are required. Demonstrated high degree of technical knowledge regarding SRA Code of Conduct as well as Law Society rules from Scotland or Northern Ireland relating to conflicts of interest and Money Laundering Regulations 2017. Strong reasoning abilities coupled with lateral thinking skills enable you to resolve complex compliance matters effectively. Excellent communication skills paired with outstanding inter-personal abilities allow you to collaborate successfully with stakeholders at all levels including partners and handle challenging conversations tactfully. Credibility that earns respect internally among colleagues as well as externally when appropriate for the role. Experience delivering change initiatives or process improvements within risk or compliance functions is highly desirable. Awareness of commercial issues affecting partners within law firms helps inform balanced decision-making. Ability to delegate confidently while maintaining oversight ensures smooth workflow management; methodical approach combined with superb attention to detail supports accuracy in all tasks; being an excellent team player enhances group success. What's next:Apply today by clicking on the link below; if already registered please log into the Flex Resource portal otherwise follow instructions on the registration page as part of your application. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Benefits Manager (GOV.UK) 6-month contract Outside IR35 Market Rates Remote Working The Opportunity: We are supporting a major government department in the appointment of an experienced Benefits Manager to play a pivotal role in a high-profile transformation programme. This is an excellent opportunity to contribute to a high-impact government programme, ensuring that strategic investments deliver measurable and lasting value; responsible for leading the development, governance and delivery of the programme's benefits case, taking it from Outline Business Case (OBC) through to Full Business Case (FBC) and into live delivery. You will work across the department and its Arm's Length Bodies (ALBs), strengthening benefit attribution, ownership and valuation, while ensuring that cashable, non-cashable and qualitative benefits are clearly defined, evidenced and realised. This role will suit a seasoned benefits professional with deep experience operating within complex, multi-stakeholder government environments. Skills and Experience: Proven track record leading benefits management across large-scale transformation programmes Strong experience working within UK Government departments, ALBs, or similarly complex public sector environments Demonstrable experience developing and refining business cases across OBC to FBC stages Expertise in benefits identification, attribution, valuation and realisation methodologies Experience establishing governance frameworks, ownership models and reporting structures Strong stakeholder engagement skills, with the ability to influence across senior and distributed teams Role and Responsibilities: Lead the development and maturation of the programme's benefits case from OBC through to FBC and into BAU Build and maintain strong stakeholder relationships across the department and ALBs Identify, validate and refine benefits, including ALB-specific variations and dependencies Facilitate workshops to define, challenge and quantify monetisable and cashable benefits Establish clear benefit ownership models, ensuring accountability sits appropriately across the organisation Develop and maintain key artefacts including the Benefits Realisation Plan, benefits register and reporting dashboards Define benefit measures, KPIs and tracking methodologies aligned to change and evaluation activity Produce high-quality reporting, briefings and governance papers to support senior decision-making Lead the development of robust valuation models, forecasts and supporting evidence for FBC submission Implement processes to track benefits, validate delivery and manage risks through to BAU Drive continuous improvement in benefits management practices across the programme Identify opportunities for additional benefits and ensure long-term realisation is Embedded post-delivery NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (two to four weeks lead-time). Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology
Apr 02, 2026
Contractor
Benefits Manager (GOV.UK) 6-month contract Outside IR35 Market Rates Remote Working The Opportunity: We are supporting a major government department in the appointment of an experienced Benefits Manager to play a pivotal role in a high-profile transformation programme. This is an excellent opportunity to contribute to a high-impact government programme, ensuring that strategic investments deliver measurable and lasting value; responsible for leading the development, governance and delivery of the programme's benefits case, taking it from Outline Business Case (OBC) through to Full Business Case (FBC) and into live delivery. You will work across the department and its Arm's Length Bodies (ALBs), strengthening benefit attribution, ownership and valuation, while ensuring that cashable, non-cashable and qualitative benefits are clearly defined, evidenced and realised. This role will suit a seasoned benefits professional with deep experience operating within complex, multi-stakeholder government environments. Skills and Experience: Proven track record leading benefits management across large-scale transformation programmes Strong experience working within UK Government departments, ALBs, or similarly complex public sector environments Demonstrable experience developing and refining business cases across OBC to FBC stages Expertise in benefits identification, attribution, valuation and realisation methodologies Experience establishing governance frameworks, ownership models and reporting structures Strong stakeholder engagement skills, with the ability to influence across senior and distributed teams Role and Responsibilities: Lead the development and maturation of the programme's benefits case from OBC through to FBC and into BAU Build and maintain strong stakeholder relationships across the department and ALBs Identify, validate and refine benefits, including ALB-specific variations and dependencies Facilitate workshops to define, challenge and quantify monetisable and cashable benefits Establish clear benefit ownership models, ensuring accountability sits appropriately across the organisation Develop and maintain key artefacts including the Benefits Realisation Plan, benefits register and reporting dashboards Define benefit measures, KPIs and tracking methodologies aligned to change and evaluation activity Produce high-quality reporting, briefings and governance papers to support senior decision-making Lead the development of robust valuation models, forecasts and supporting evidence for FBC submission Implement processes to track benefits, validate delivery and manage risks through to BAU Drive continuous improvement in benefits management practices across the programme Identify opportunities for additional benefits and ensure long-term realisation is Embedded post-delivery NB: The successful candidate will be required to undergo a basic level of security clearance before undertaking the assignment (two to four weeks lead-time). Applications: Please contact Edward Laing here at ISR to learn more about our client and how they are leading the way in developing the next generation of technical solutions through innovation and transformational technology
People Policy and Relations Manager Contract: Temporary - 12-month Maternity Leave Cover Hours: Full Time and Part Time Available Location: Pontypridd, with hybrid working opportunities Salary: 41,064 per annum (Pro rata) Overview We are working with a large higher-education provider in South Wales who are seeking an experienced and proactive People Policy and Relations Manager to support the development of a positive, inclusive, and resolution-focused workplace culture during a period of maternity leave cover. This role plays a key part in shaping and delivering effective employee relations strategies, ensuring that policies and procedures remain legally compliant, values-driven, and aligned with organisational ethos. Key Responsibilities Lead on the development, review, and implementation of people, policies and procedures that reflect best practice and employment legislation. Monitor upcoming legislative changes (new or amended legislation) and ensure the organisation remains fully and legally compliant. Manage a full spectrum of employee relations casework, including complex and sensitive matters, ensuring timely and fair resolution. Anticipated split is 60% Policy development and compliance; 40% Case Management Promote a proactive and preventative approach to employee relations, fostering open communication and early conflict resolution. Provide expert advice and guidance to managers and key stakeholders across the organisation. Support and develop a small team of Advisers, offering coaching, direction, and professional expertise. Build strong, collaborative relationships with internal stakeholders to enhance organisational culture and working practices. Evaluate and enhance ER practices using feedback, research and best practice to strengthen early resolution and support a respectful, equitable and inclusive work culture. Review post-investigation and disciplinary recommendations and work with People Business Partners to support consistent implementation across faculties and departments. What This Role Offers Impactful Work: A key opportunity to shape a respectful, supportive, and fair workplace environment. Professional Development: The chance to lead on organisation-wide initiatives and contribute to strategic policy development. Collaborative Culture: Work within an inclusive and values-driven People team committed to equitable practice. Staff Benefits: Competitive salary, generous annual leave, and a range of wellbeing-focused staff benefits. Role Requirements: Level 7 CIPD or equivalent senior qualification; or equivalent experience in a relevant HR management role. Significant experience in advising on complex and sensitive employee relations matters as a HR specialist Experience of providing advice to managers on Employee Relations matters (including change management and TUPE), with the ability to analyse and assess risk in advance of providing outcome focused solutions. Have excellent knowledge of legislative requirements, including case law and how to use that when giving advice and guidance For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV. We are ideally looking for someone who can start mid-late January for this position.
Apr 02, 2026
Contractor
People Policy and Relations Manager Contract: Temporary - 12-month Maternity Leave Cover Hours: Full Time and Part Time Available Location: Pontypridd, with hybrid working opportunities Salary: 41,064 per annum (Pro rata) Overview We are working with a large higher-education provider in South Wales who are seeking an experienced and proactive People Policy and Relations Manager to support the development of a positive, inclusive, and resolution-focused workplace culture during a period of maternity leave cover. This role plays a key part in shaping and delivering effective employee relations strategies, ensuring that policies and procedures remain legally compliant, values-driven, and aligned with organisational ethos. Key Responsibilities Lead on the development, review, and implementation of people, policies and procedures that reflect best practice and employment legislation. Monitor upcoming legislative changes (new or amended legislation) and ensure the organisation remains fully and legally compliant. Manage a full spectrum of employee relations casework, including complex and sensitive matters, ensuring timely and fair resolution. Anticipated split is 60% Policy development and compliance; 40% Case Management Promote a proactive and preventative approach to employee relations, fostering open communication and early conflict resolution. Provide expert advice and guidance to managers and key stakeholders across the organisation. Support and develop a small team of Advisers, offering coaching, direction, and professional expertise. Build strong, collaborative relationships with internal stakeholders to enhance organisational culture and working practices. Evaluate and enhance ER practices using feedback, research and best practice to strengthen early resolution and support a respectful, equitable and inclusive work culture. Review post-investigation and disciplinary recommendations and work with People Business Partners to support consistent implementation across faculties and departments. What This Role Offers Impactful Work: A key opportunity to shape a respectful, supportive, and fair workplace environment. Professional Development: The chance to lead on organisation-wide initiatives and contribute to strategic policy development. Collaborative Culture: Work within an inclusive and values-driven People team committed to equitable practice. Staff Benefits: Competitive salary, generous annual leave, and a range of wellbeing-focused staff benefits. Role Requirements: Level 7 CIPD or equivalent senior qualification; or equivalent experience in a relevant HR management role. Significant experience in advising on complex and sensitive employee relations matters as a HR specialist Experience of providing advice to managers on Employee Relations matters (including change management and TUPE), with the ability to analyse and assess risk in advance of providing outcome focused solutions. Have excellent knowledge of legislative requirements, including case law and how to use that when giving advice and guidance For more information about the role, please contact Branwen Johns on (phone number removed) and email a copy of your CV. We are ideally looking for someone who can start mid-late January for this position.
Are you an experienced Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? If so, keep on reading. One of the highest rated managing agents in Manchester is looking for a customer focused person to join their block management department as a Property Manager, looking after buildings and estates in the Manchester area. Their aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike their competitors. How are they genuinely different to the rest? Firstly, portfolios are typically around 500 units, compared to 1000 - 2000 elsewhere. Secondly, they aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however, they also invite applications from those working in lettings management, facilities management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you'll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable (5+ years) block property management experience will be considered for fast-track progression to a Senior Property Manager role, where the salary ranges from £40,000 - £49,000 per year. Our client isn't a huge corporate, faceless agent - customer service, being proactive and just getting the job done is what sets them out from their competitors. The daily duties would include, but not be limited to: Overseeing the smooth running of your portfolio - taking calls, handling enquiries and arranging call outs with contractors. Keeping residents updated, either personally or via their bulk message platform. Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit. Assisting with budget and financial control - checking expenditure and identifying debtors, using their very user-friendly system. Visiting and inspecting some of our client's developments - you'd likely have a couple to look after directly, which will increase with experience. Helping to provide updates to clients - informing them of issues and what their plans/recommendations are. Identifying potential new business, noting down developments that look unloved, and where they may be able to assist. A relevant qualification would be beneficial but not essential. Our client would support you in attaining TPI accreditation and provide ongoing training. Other ideal traits are: Basic knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Excellent problem-solving skills. Personal Skills/Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Fast learner. Full driving licence. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is office based but home working (1 - 2 days per week) is available if needed. Salary Our client operates an experienced based salary banding system to ensure progression, transparency and reward loyalty. The bands are: 0 years of prior block management experience: £30,000 per annum 1 year of experience as a Block Manager: £32,000 - £33,000 per annum (weighted by portfolio size). 2 years of experience as a Block Manager: £34,000 - £35,000 per annum (weighted by portfolio size). 3 years of experience as a Block Manager: £35,000 - £37,000 per annum (weighted by portfolio size). 4 years of experience as a Block Manager: £37,000 - £39,000 per annum (weighted by portfolio size). 5+ years of experience as a Block Manager: £40,000 per annum, and promotion to Senior Property Manager (which also has banding for progression). Career Progression Our client's team grows every few months due to new business being won regularly, meaning progression is real and they prefer to promote from within.
Apr 02, 2026
Full time
Are you an experienced Lettings Manager, Facilities Manager, Assistant Block Manager or experienced Block Property Manager looking for the next career move? If so, keep on reading. One of the highest rated managing agents in Manchester is looking for a customer focused person to join their block management department as a Property Manager, looking after buildings and estates in the Manchester area. Their aim is to be the best agent, not the biggest, and to keep workloads manageable to ensure that an excellent service can be delivered - unlike their competitors. How are they genuinely different to the rest? Firstly, portfolios are typically around 500 units, compared to 1000 - 2000 elsewhere. Secondly, they aren't owned by a developer or have multiple shareholders to please, allowing service quality to be put first. Thirdly, support is on hand from senior team members at all times, which is so important when legislation and guidance is constantly changing. You'd be joining a team of 30 at present, which grows regularly and totals 45 across the company. The ideal candidate would already be working as a Block Property Manager looking for a more rewarding role, however, they also invite applications from those working in lettings management, facilities management or block management assistant roles looking to further their career, offering much more responsibility and challenges than lettings as you'll be looking after whole blocks of apartments and estates, not just singular properties. Those with considerable (5+ years) block property management experience will be considered for fast-track progression to a Senior Property Manager role, where the salary ranges from £40,000 - £49,000 per year. Our client isn't a huge corporate, faceless agent - customer service, being proactive and just getting the job done is what sets them out from their competitors. The daily duties would include, but not be limited to: Overseeing the smooth running of your portfolio - taking calls, handling enquiries and arranging call outs with contractors. Keeping residents updated, either personally or via their bulk message platform. Working with clients to set plans for future improvements/maintenance, obtaining quotes and setting a budget to suit. Assisting with budget and financial control - checking expenditure and identifying debtors, using their very user-friendly system. Visiting and inspecting some of our client's developments - you'd likely have a couple to look after directly, which will increase with experience. Helping to provide updates to clients - informing them of issues and what their plans/recommendations are. Identifying potential new business, noting down developments that look unloved, and where they may be able to assist. A relevant qualification would be beneficial but not essential. Our client would support you in attaining TPI accreditation and provide ongoing training. Other ideal traits are: Basic knowledge of financial administration (service charge accounting). Effective numeracy and data entry skills. Excellent interpersonal skills. Ability to maintain a high level of accuracy. Ability to meet deadlines and grasp the urgency of departmental activities. Excellent problem-solving skills. Personal Skills/Attributes: Maintaining strict confidentiality. Demonstrate sound work ethics. Flexibility. Be assertive and dynamic. Be deadline driven. Maintaining relationships with all stakeholders. Can work independently. Problem analysis and solving. Professionalism. Fast learner. Full driving licence. Working Hours This role is full-time, 9am - 5.30pm, plus occasional late working to attend meetings, where time off in lieu is taken. The position is office based but home working (1 - 2 days per week) is available if needed. Salary Our client operates an experienced based salary banding system to ensure progression, transparency and reward loyalty. The bands are: 0 years of prior block management experience: £30,000 per annum 1 year of experience as a Block Manager: £32,000 - £33,000 per annum (weighted by portfolio size). 2 years of experience as a Block Manager: £34,000 - £35,000 per annum (weighted by portfolio size). 3 years of experience as a Block Manager: £35,000 - £37,000 per annum (weighted by portfolio size). 4 years of experience as a Block Manager: £37,000 - £39,000 per annum (weighted by portfolio size). 5+ years of experience as a Block Manager: £40,000 per annum, and promotion to Senior Property Manager (which also has banding for progression). Career Progression Our client's team grows every few months due to new business being won regularly, meaning progression is real and they prefer to promote from within.
Summary: In this role, you will help us grow our reputation and build stronger relationships with the communities we serve. You'll be joining a growing team where your experience will be put to use across a wide variety of tasks, ranging from managing official consultations and private briefings to organising large-scale public events. Because we provide an essential service, you will also play a key part in our team's on-call standby rota to ensure we are always there when our customers need us. We are looking for someone who can easily switch between multiple projects without losing sight of the finish line. You should be someone who remains calm under pressure and can handle competing priorities while meeting every deadline. Confidence is key, especially when dealing with the press or broadcast media so being a natural communicator will be key. Main Responsibilities: You will assist the Senior Community Engagement Manager in enhancing the reputation of the business amongst the company's wide variety of stakeholders, delivering the Stakeholder Engagement Strategy. Work with business leads to develop high quality stakeholder engagement programmes across a range of projects from statutory consultations and business planning activities to day-to-day activities. Assist in devising a structured engagement programme with key regulatory and political stakeholders. Draft accurate stakeholder communications materials, including, but not limited to; engagement plans and evaluations, briefing notes, statements, presentations, exhibition materials, website copy and FAQs Manage, maintain and develop South East Water's stakeholder engagement database and identify engagement opportunities amongst stakeholders Strategically manage the creation, mapping, delivery and reporting of stakeholder engagement events to ensure outcomes achieve pre-agreed objectives. Assist departments in resolving potentially sensitive or high-profile stakeholder complaints Arrange and accompany senior managers, as appropriate, to meet with key stakeholders on a 1-2-1 basis Find new and innovative approaches to engage with our stakeholders Assist with the development of key business publications such as the interim and annual reports Confident at liaising with engagement consultants, designers, photographers, videographers and other contractors to achieve desired outcomes. Be part of the Communications out of hours on call rota, responding to media enquiries and assisting during emergency incidents You'll need: Qualifications/Skills/Experience Qualified to a degree level or equivalent. Strong interpersonal skills when dealing with people from across the social and political spectrum, as well as a commitment both in terms of responsibility, availability and flexibility. Full UK driving licence is a requirement as this role involves regular travel around the south east. Stakeholder engagement. Project Coordination, Political & regulatory awareness. Event delivery, Database management & CRM. Business/Corporate communications. Copywriting, Innovation & digital engagement, Issue/complaint resolution. Senior management support, Contractor management, Crisis communications experience desirable Demonstrable experience in either stakeholder relations, or related field / public relations/communications, either agency or in-house. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £40,312 (dependent on experience) + car allowance of £6254 p.a.
Apr 02, 2026
Full time
Summary: In this role, you will help us grow our reputation and build stronger relationships with the communities we serve. You'll be joining a growing team where your experience will be put to use across a wide variety of tasks, ranging from managing official consultations and private briefings to organising large-scale public events. Because we provide an essential service, you will also play a key part in our team's on-call standby rota to ensure we are always there when our customers need us. We are looking for someone who can easily switch between multiple projects without losing sight of the finish line. You should be someone who remains calm under pressure and can handle competing priorities while meeting every deadline. Confidence is key, especially when dealing with the press or broadcast media so being a natural communicator will be key. Main Responsibilities: You will assist the Senior Community Engagement Manager in enhancing the reputation of the business amongst the company's wide variety of stakeholders, delivering the Stakeholder Engagement Strategy. Work with business leads to develop high quality stakeholder engagement programmes across a range of projects from statutory consultations and business planning activities to day-to-day activities. Assist in devising a structured engagement programme with key regulatory and political stakeholders. Draft accurate stakeholder communications materials, including, but not limited to; engagement plans and evaluations, briefing notes, statements, presentations, exhibition materials, website copy and FAQs Manage, maintain and develop South East Water's stakeholder engagement database and identify engagement opportunities amongst stakeholders Strategically manage the creation, mapping, delivery and reporting of stakeholder engagement events to ensure outcomes achieve pre-agreed objectives. Assist departments in resolving potentially sensitive or high-profile stakeholder complaints Arrange and accompany senior managers, as appropriate, to meet with key stakeholders on a 1-2-1 basis Find new and innovative approaches to engage with our stakeholders Assist with the development of key business publications such as the interim and annual reports Confident at liaising with engagement consultants, designers, photographers, videographers and other contractors to achieve desired outcomes. Be part of the Communications out of hours on call rota, responding to media enquiries and assisting during emergency incidents You'll need: Qualifications/Skills/Experience Qualified to a degree level or equivalent. Strong interpersonal skills when dealing with people from across the social and political spectrum, as well as a commitment both in terms of responsibility, availability and flexibility. Full UK driving licence is a requirement as this role involves regular travel around the south east. Stakeholder engagement. Project Coordination, Political & regulatory awareness. Event delivery, Database management & CRM. Business/Corporate communications. Copywriting, Innovation & digital engagement, Issue/complaint resolution. Senior management support, Contractor management, Crisis communications experience desirable Demonstrable experience in either stakeholder relations, or related field / public relations/communications, either agency or in-house. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £40,312 (dependent on experience) + car allowance of £6254 p.a.
Lead Mobile Maintenance Technician (Electrical) Kent - Rochester Full Time Salary £46k - £48k (depending on qualifications and experience). Additional Benefits: Opportunities for overtime to enhance earning potential. + Flexible Benefits + On Call Escalation fee (1-4) Summary NG Bailey Facilities Services are recruiting for an experienced Lead Mobile Maintenance Technician (Electrical) on the prestigious on the prestigious SETL - South East Trains Limited contract You will lead a team of engineers to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will also oversee adherence to NG Bailey's systems and procedures to maintain operational excellence. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through comprehensive training. This position offers an exciting opportunity to take charge of a dynamic team and drive performance in a fast-paced, safety-critical environment. Some of the key deliverables in this role will include: Deliver PPM and reactive work, related primarily to electrical equipment in line with Service Level Agreements. Carry out electrical maintenance and installation work efficiently in accordance with the IET Wiring Regulations (BS 7671) and other relevant electrical standards and certification bodies. Provide Service Support as part of a team providing quality service delivery 24/7, with a requirement to be part of the out-of-hours emergency call-out rota. Lead and support multi-disciplinary works by applying a working knowledge of mechanical systems, plumbing, drainage, and building fabric to ensure seamless service delivery across all assets. Manage service provision via clearly defined contract metrics (KPI/SLA) in line with agreed contractual responsibilities, ensuring the proper operation of electrical systems. Lead compliance operations on behalf of the whole site, including permit management, tenant demise inspections, and inductions, focusing on electrical safety and statutory requirements. Undertake risk assessments and safety audits in line with relevant safety legislation, particularly those related to electrical safety, and NG Bailey Health and Safety systems and procedures. Develop relationships with customers to identify additional electrical work opportunities, escalating to the Contract Supervisor and Account Manager as appropriate. Supervise subcontractor work, ensuring compliance with NGB FS procurement processes, particularly in relation to electrical services. Develop the base contract and assist with the completion of extra works related to electrical services. Ensure compliance with statutory controls across all technical areas of expertise, focusing on electrical systems. Support internal and external audits to drive continuous improvement. Assist with the completion of toolbox talks with all Engineers in the team. Working hours: Working hours are 40 hours per week - Monday to Friday with a call-out rota of 1 in 4 weeks What we're looking for : An experienced Lead Engineer working to a high standard of building services provision (planned and reactive) with the utmost regard for customer service, In addition to electrical expertise, a good working knowledge of plumbing, drainage, mechanical systems, and building fabric is required to support the wider needs of the contract. You will hold current qualifications. Completed a recognised Electrical Apprenticeship (Preferred not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Essential) Personal Track Safety - PTS (Desirable not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary £46k - £48k, Plus Overtime available 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Apr 02, 2026
Full time
Lead Mobile Maintenance Technician (Electrical) Kent - Rochester Full Time Salary £46k - £48k (depending on qualifications and experience). Additional Benefits: Opportunities for overtime to enhance earning potential. + Flexible Benefits + On Call Escalation fee (1-4) Summary NG Bailey Facilities Services are recruiting for an experienced Lead Mobile Maintenance Technician (Electrical) on the prestigious on the prestigious SETL - South East Trains Limited contract You will lead a team of engineers to deliver exceptional service across multiple railway stations in the South-East. Your key responsibilities will include ensuring the highest standards in health and safety, customer service, quality assurance, and statutory compliance. You will also oversee adherence to NG Bailey's systems and procedures to maintain operational excellence. The role requires a Personal Trackside Safety (PTS) qualification, which will be provided through comprehensive training. This position offers an exciting opportunity to take charge of a dynamic team and drive performance in a fast-paced, safety-critical environment. Some of the key deliverables in this role will include: Deliver PPM and reactive work, related primarily to electrical equipment in line with Service Level Agreements. Carry out electrical maintenance and installation work efficiently in accordance with the IET Wiring Regulations (BS 7671) and other relevant electrical standards and certification bodies. Provide Service Support as part of a team providing quality service delivery 24/7, with a requirement to be part of the out-of-hours emergency call-out rota. Lead and support multi-disciplinary works by applying a working knowledge of mechanical systems, plumbing, drainage, and building fabric to ensure seamless service delivery across all assets. Manage service provision via clearly defined contract metrics (KPI/SLA) in line with agreed contractual responsibilities, ensuring the proper operation of electrical systems. Lead compliance operations on behalf of the whole site, including permit management, tenant demise inspections, and inductions, focusing on electrical safety and statutory requirements. Undertake risk assessments and safety audits in line with relevant safety legislation, particularly those related to electrical safety, and NG Bailey Health and Safety systems and procedures. Develop relationships with customers to identify additional electrical work opportunities, escalating to the Contract Supervisor and Account Manager as appropriate. Supervise subcontractor work, ensuring compliance with NGB FS procurement processes, particularly in relation to electrical services. Develop the base contract and assist with the completion of extra works related to electrical services. Ensure compliance with statutory controls across all technical areas of expertise, focusing on electrical systems. Support internal and external audits to drive continuous improvement. Assist with the completion of toolbox talks with all Engineers in the team. Working hours: Working hours are 40 hours per week - Monday to Friday with a call-out rota of 1 in 4 weeks What we're looking for : An experienced Lead Engineer working to a high standard of building services provision (planned and reactive) with the utmost regard for customer service, In addition to electrical expertise, a good working knowledge of plumbing, drainage, mechanical systems, and building fabric is required to support the wider needs of the contract. You will hold current qualifications. Completed a recognised Electrical Apprenticeship (Preferred not Essential) City and Guilds 236 Parts 1&2 OR equivalent City and Guilds th Edition City and Guilds 2391 (Essential) Personal Track Safety - PTS (Desirable not Essential) IOSH Working / Managing Safely (Desirable) Safe system of Work Procedure - PTW; RAMS etc (Desirable) L8 Training (Desirable) Benefits: We're always evolving our benefits to ensure we're attracting and retaining great people. Salary £46k - £48k, Plus Overtime available 25 Days Holidays plus Public Holidays Pension with a leading provider and employer contribution Sick Pay Personal Wellbeing and Volunteer Days Private Medical Insurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. Personal development programme Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Job Title: Planning Manager Location: Dartford, UK Duration: Full-time contract, 09 Months Job Type: Onsite Summary: Own and manage the site planning process to ensure consistent delivery of customer orders. Ensure data is robust and accurate, to enable timely decisions through 0-13 week Master Production Schedule and 3-24 months Sales & Operations Planning periods. Own and manage the site inventory processes to maintain appropriate stock levels, and manage short dated, expired, aging and slow moving inventory. Work with central procurement team to maintain strong relationships with key site suppliers. Ensure KPIs are in place to track effectiveness of the planning processes. Seek opportunities to drive improvement in site scheduling processes, with a goal to improve efficiency and effectiveness of these processes. Responsibilities: Planning Activities Accountable for the Order Book management alongside, Fixed Finite Schedule, Master Production Schedule, Sales and Operations Planning, Ready to Execute process, Batch Tracking and Order Fulfilment Management. Implementation of process improvements Run the site Planning, Scheduling and Order Fulfilment process (OFM) at the required site cadence Logistics Strategy Development and Implementation Accountable for all aspects of the Inventory Management processes Manage key supplier relationships Design and run effective management processes to ensure Client owned stock is managed at the optimum level Track and manage customer owned inventory, ensuring aged stock is managed and reject/expired stock is removed in a timely manner Ensure KPIs in place for inventory management Customer Service Line Management of the customer services team Work with the Customer Service function to ensure customer engagements, communications and relationships are effectively managed Accountable for effective communication with all site customers Ensure effective supply chain disciplines are followed to deliver for customers and patients. To lead by example and be a role model for the Client behaviours/values - ensuring that all interactions, engagements, and tasks are performed with the highest ethical and professional standards. To ensure that the fundamentals of safety, quality and compliance are understood by teams, in place and maintained through strong standards, showing leadership through personal accountability. To encourage a collaborative and positive working environment, facilitating high levels of cross-functional working To ensure effective communications with all employees within CMT, building understanding, alignment and engagement with site and company priorities/expectations To diligently manage individuals within their area of responsibility and the team as a whole, ensuring performance and development are balanced and delivered in line with personal and company goals To be an active member of the extended leadership team for the site To work as a flexible, motivated member of the CMT team - responding positively to changes in demand & priority. To always work in a safe manner (in compliance with the health and safety at work act and all other relevant legislation), wear the correct Personal Protective Equipment (PPE) and not endanger the safety of themselves, their colleagues, or the product. To act at all times in compliance with Good Manufacturing Practice (GMP), as defined in the rules & guidance for pharmaceutical manufacturers & Distributers (Orange Guide) and report any issues To follow all standard operating procedures (SOPs) and standard work instructions (SWIs) applicable and in which the individual has been trained. To use the Client reporting systems to highlight issues or potential hazards. To stay up to date with all training requirements as identified in the job holders training plan To actively participate in continuous improvement activities, initiating ideas and taking ownership for actions In dealings with customers and colleagues, ensure all actions/behaviours reflect the values of Client In dealings with customers and when developing proposals/solutions, actively pursue Client's Quality and Environmental policies. Education/Qualifications Technical Skills/Experience A proven track record in managing planning processes in a manufacturing environment, ideally within a pharmaceutical or fast moving goods business. Pharmaceutical Industry experience would be advantageous as a strong working knowledge of the requirements of a manufacturing organisation to be compliant with regulations, legislations and cGMP are an integral part of the chargeable service being offered by Client. Experience of a manufacturing organisation, preferably with a make-to-order strategy, is highly desirable Other Skills/Experience: Set and maintain high personal standards and act as a member of the extended site leadership team. The successful candidate will be expected to actively challenge the status quo and have a continuous improvement mindset. Experience of managing a small team would be beneficial but not essential Additional: Possesses the ability to become rapidly familiar with the processes, approach and the culture of the organisation. Ability to operate within a pressurised environment. Leadership skills with the ability to communicate at all levels including presenting to the site leadership team. Possesses the intellect, style and integrity so that customers will perceive him/her as an expert who can resolve and anticipate their manufacture and supply problems and with whom they would like to do business. Has the ability and qualities to develop long-term customer relationships, at an international level across different cultures. A self-starter with a competitive spirit who can demonstrate the need to achieve challenging objectives. Able to make reasoned judgements using numerical data and pays attention to detail. Is persistent and tenacious. Demonstrates an ability to solve problems creatively and a continuous improvement mindset Develops clear strategies and plans to achieve objectives. Adopts a systematic approach to prioritising and achieving objectives. Commercially astute and entrepreneurial but can work within a corporate framework. Can influence colleagues over whom he or she may have no direct control.
Apr 02, 2026
Contractor
Job Title: Planning Manager Location: Dartford, UK Duration: Full-time contract, 09 Months Job Type: Onsite Summary: Own and manage the site planning process to ensure consistent delivery of customer orders. Ensure data is robust and accurate, to enable timely decisions through 0-13 week Master Production Schedule and 3-24 months Sales & Operations Planning periods. Own and manage the site inventory processes to maintain appropriate stock levels, and manage short dated, expired, aging and slow moving inventory. Work with central procurement team to maintain strong relationships with key site suppliers. Ensure KPIs are in place to track effectiveness of the planning processes. Seek opportunities to drive improvement in site scheduling processes, with a goal to improve efficiency and effectiveness of these processes. Responsibilities: Planning Activities Accountable for the Order Book management alongside, Fixed Finite Schedule, Master Production Schedule, Sales and Operations Planning, Ready to Execute process, Batch Tracking and Order Fulfilment Management. Implementation of process improvements Run the site Planning, Scheduling and Order Fulfilment process (OFM) at the required site cadence Logistics Strategy Development and Implementation Accountable for all aspects of the Inventory Management processes Manage key supplier relationships Design and run effective management processes to ensure Client owned stock is managed at the optimum level Track and manage customer owned inventory, ensuring aged stock is managed and reject/expired stock is removed in a timely manner Ensure KPIs in place for inventory management Customer Service Line Management of the customer services team Work with the Customer Service function to ensure customer engagements, communications and relationships are effectively managed Accountable for effective communication with all site customers Ensure effective supply chain disciplines are followed to deliver for customers and patients. To lead by example and be a role model for the Client behaviours/values - ensuring that all interactions, engagements, and tasks are performed with the highest ethical and professional standards. To ensure that the fundamentals of safety, quality and compliance are understood by teams, in place and maintained through strong standards, showing leadership through personal accountability. To encourage a collaborative and positive working environment, facilitating high levels of cross-functional working To ensure effective communications with all employees within CMT, building understanding, alignment and engagement with site and company priorities/expectations To diligently manage individuals within their area of responsibility and the team as a whole, ensuring performance and development are balanced and delivered in line with personal and company goals To be an active member of the extended leadership team for the site To work as a flexible, motivated member of the CMT team - responding positively to changes in demand & priority. To always work in a safe manner (in compliance with the health and safety at work act and all other relevant legislation), wear the correct Personal Protective Equipment (PPE) and not endanger the safety of themselves, their colleagues, or the product. To act at all times in compliance with Good Manufacturing Practice (GMP), as defined in the rules & guidance for pharmaceutical manufacturers & Distributers (Orange Guide) and report any issues To follow all standard operating procedures (SOPs) and standard work instructions (SWIs) applicable and in which the individual has been trained. To use the Client reporting systems to highlight issues or potential hazards. To stay up to date with all training requirements as identified in the job holders training plan To actively participate in continuous improvement activities, initiating ideas and taking ownership for actions In dealings with customers and colleagues, ensure all actions/behaviours reflect the values of Client In dealings with customers and when developing proposals/solutions, actively pursue Client's Quality and Environmental policies. Education/Qualifications Technical Skills/Experience A proven track record in managing planning processes in a manufacturing environment, ideally within a pharmaceutical or fast moving goods business. Pharmaceutical Industry experience would be advantageous as a strong working knowledge of the requirements of a manufacturing organisation to be compliant with regulations, legislations and cGMP are an integral part of the chargeable service being offered by Client. Experience of a manufacturing organisation, preferably with a make-to-order strategy, is highly desirable Other Skills/Experience: Set and maintain high personal standards and act as a member of the extended site leadership team. The successful candidate will be expected to actively challenge the status quo and have a continuous improvement mindset. Experience of managing a small team would be beneficial but not essential Additional: Possesses the ability to become rapidly familiar with the processes, approach and the culture of the organisation. Ability to operate within a pressurised environment. Leadership skills with the ability to communicate at all levels including presenting to the site leadership team. Possesses the intellect, style and integrity so that customers will perceive him/her as an expert who can resolve and anticipate their manufacture and supply problems and with whom they would like to do business. Has the ability and qualities to develop long-term customer relationships, at an international level across different cultures. A self-starter with a competitive spirit who can demonstrate the need to achieve challenging objectives. Able to make reasoned judgements using numerical data and pays attention to detail. Is persistent and tenacious. Demonstrates an ability to solve problems creatively and a continuous improvement mindset Develops clear strategies and plans to achieve objectives. Adopts a systematic approach to prioritising and achieving objectives. Commercially astute and entrepreneurial but can work within a corporate framework. Can influence colleagues over whom he or she may have no direct control.
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 02, 2026
Full time
Director of Professional Services Salary: 90,000 - 100,000 Per Annum Location: London (Hybrid) I am working with one of my longstanding clients who have a fantastic reputation as a global digital transformation partner, customer experience specialist and provider of complex unified communications and network service solutions. This is a fantastic opportunity to join the business as the Director of Professional Services and take full ownership all professional services engagements and making sure they are delivered efficiently, profitably and to the highest of standards. Working closely with Sales, Service Delivery, Engineering, Finance and Customer Success, you will ensure projects transition smoothly into managed services and long term support. You will have full responsibility for delivery performance, utilisation, customer satisfaction as well as the financial performance of Professional Services, including revenue recognition and forecasting against targets. Main Duties and Key Responsibilities Professional Services Leadership Own the Professional Services function responsible for delivering implementation, migration and transformation projects. Take full responsibility for delivery quality, timelines and commercial performance across all projects. Work with Sales and Pre-Sales on solution design, project scoping and effort estimation so projects are set up properly from the start. Ensure projects transition successfully into managed services and long term support. Act as the senior escalation point for Professional Services. Produce monthly board reports covering delivery performance, financial performance and resource planning. PMO and Project Governance Establish and lead the Project Management Office, bringing structure, governance and consistency to project delivery. Define and maintain project standards, governance, and reporting across all customer and internal projects. Provide oversight to project managers, ensuring risks, timelines and budgets are properly managed and visible. Ensure projects support wider business objectives and customer outcomes. Forecasting, Resource Planning, and Capacity Own forecasting across Professional Services including revenue, delivery demand and resource requirements. Work with Sales, Finance and Service Delivery to plan for project demand and delivery capacity. Manage utilisation and workload across engineering and project teams. Identify capacity gaps and put plans in place to address them through hiring, training or contractors. Maintain clear visibility of demand versus delivery capacity to keep workloads balanced and delivery on track. Financial and Commercial Management Own the financial performance of Professional Services. Ensure projects are scoped, priced and delivered in a commercially sound way. Monitor project profitability, margins and cost control. Support the development of Professional Services pricing and commercial models. Customer and Stakeholder Management Act as a senior escalation point for key customers and strategic projects. Build strong relationships with customers during major delivery programmes. Provide clear executive-level updates on project progress, risks, and outcomes. Work closely with internal teams including Sales, Engineering, Service Delivery, Finance and Operations. Delivery Improvement and Performance Improve delivery processes so projects are more predictable, efficient and profitable. Introduce tools and reporting that improve visibility across projects, resources and financial performance. Track and report on key delivery metrics including timelines, profitability and customer satisfaction. Run post-project reviews and ensure lessons learned are implemented. Team Leadership Lead and develop the Heads of Project Management and Professional Services Team Leads. Set clear objectives and performance measures across the team. Build a culture of ownership, accountability and high standards. Support development and progression across the Professional Services organisation. Skills and Experience Required Minimum of 5+ years of management experience Significant experience in IT services, managed services, or technology consulting environments Proven experience managing project delivery teams and project managers Strong understanding of project management frameworks and PMO governance Experience delivering complex technology or digital transformation projects Expertise in capacity planning, delivery forecasting and resource management Strong financial and commercial acumen related to project delivery Excellent leadership, communication, and stakeholder management skills Preferred Project management certification (PMP, PRINCE2, Agile, or equivalent) Experience managing project portfolios in managed services environments Familiarity with IT Service Management frameworks such as ITIL Exposure to DevOps operating models within professional services or managed services environments, including infrastructure automation, continuous delivery practices, and integrated engineering and operations workflows. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Maintenance Manager The role offers a salary of £44,000 plus tronc (approximately £3,000-£4,000 additional). It operates on a 4 on, 4 off shift pattern and involves managing two shift engineers and a painter. Job Description Job Title: Maintenance Manager Department: Engineering Reports to: General Manager Responsible for: Shift Engineer This hotel delivers a personal, tactful and friendly service, anticipating guest need, creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Hospitality Values • Entrepreneurship • Agility • Well-being • Competence • Rethinking luxury • Tailor-made • Emotion Job Overview To be responsible for all maintenance issues within the hotel, performing maintenance checks, and overseeing the engineering team to deliver an excellent guests' experience. To manage renovation projects, develop emergency programs and take on special projects as assigned. Objectives and Goals To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance. To support effective communication across the business To support the business through targeted support for specific maintenance projects To drives business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and trainin Key Duties and Responsibilities Responsible for all maintenance issues within the hotel Manage budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel To manage hotel's health and safety calendar To review risk assessments periodically as per health and safety regulations Ensure monthly safety inspections take place and employees are trained accordingly To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager. Implement and operate planned preventative maintenance scheme for the hotel To deliver projects in line with organisational need. To maintain all plant and machinery. To manage, schedule and complete project work in a timely and efficient manner. Control departmental costs through correct storage and distribution of supplies. To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs Ability to prevent costly machine breakdowns by reviewing equipment as needed Maintaining and updating information on the internal maintenance BMS Sourcing and managing suppliers and subcontractors Ensure that all maintenance contracts are up to date and cover all relevant machinery All repairs are logged and recorded to show due diligence Ensure machinery records are kept in order to not lose warranty cover Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers. Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. People Development Develop a positive and direct relationship with all colleagues, HODS and external links To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To recruit and select employees to the agreed staffing levels using cost effective recruitment methods. Ensure professional departmental induction is completed consistently and its effectiveness reviewed. Stimulate a positive 'learning' culture Develop a departmental calendar of all key training, identifying training needs and capability gaps within the team working with Human Resources for further training. Maintain and update training records, ensuring team and regularly developed and trained To manage all employees' performance in line with job descriptions, giving regular feedback and appraisals. To manage all disciplinary and grievance issues within the department in consultation with the Human Resources team Audit holiday and sickness administration to ensure consistency and accuracy Ensure all staff complete an exit interview Be pro-active in updating self and colleagues on industry knowledg Work with General Manager or other department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience of facilities management or in a similar quality operation Advance knowledge of building management/engineering Qualification in an engineering field, preferably Mechanical engineering Knowledge of general building maintenance essential Certification in advanced health and safety, fire safety and food hygiene ideal Proven experience in managing a team Good knowledge of Microsoft Office, Opera,
Apr 02, 2026
Full time
Maintenance Manager The role offers a salary of £44,000 plus tronc (approximately £3,000-£4,000 additional). It operates on a 4 on, 4 off shift pattern and involves managing two shift engineers and a painter. Job Description Job Title: Maintenance Manager Department: Engineering Reports to: General Manager Responsible for: Shift Engineer This hotel delivers a personal, tactful and friendly service, anticipating guest need, creating a homely ambiance in a sophisticated environment to achieve an elegant and comfortable experience. Our 7 Hospitality Values • Entrepreneurship • Agility • Well-being • Competence • Rethinking luxury • Tailor-made • Emotion Job Overview To be responsible for all maintenance issues within the hotel, performing maintenance checks, and overseeing the engineering team to deliver an excellent guests' experience. To manage renovation projects, develop emergency programs and take on special projects as assigned. Objectives and Goals To maintain the hotel maintenance to the highest possible standards and ensure the hotel is fully operational with full statutory and legal compliance. To support effective communication across the business To support the business through targeted support for specific maintenance projects To drives business performance through proactive engineering efforts to limit costs and increase guest and employee satisfaction through effective communications and trainin Key Duties and Responsibilities Responsible for all maintenance issues within the hotel Manage budget, capital expenditures, preventative maintenance and energy conservation. Accountable for maintaining the building and grounds with particular attention towards safety, security and asset protection. Perform daily checks around the hotel Conduct lift emergency release procedures as required Diagnose, maintain, and repair mechanical equipment within the hotel Ensure good relationships are built with internal and external customers Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise Develop, implement, and direct all emergency programs Develop, implement and manage energy conservation programs for the property to minimize expenses Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively Perform special projects and other responsibilities as assigned Responsible for the health and safety of the hotel To manage hotel's health and safety calendar To review risk assessments periodically as per health and safety regulations Ensure monthly safety inspections take place and employees are trained accordingly To work from maintenance fault log to ensure all bedrooms and meeting rooms are available to let daily ensuring close communication with both housekeeping and front of house manager. Implement and operate planned preventative maintenance scheme for the hotel To deliver projects in line with organisational need. To maintain all plant and machinery. To manage, schedule and complete project work in a timely and efficient manner. Control departmental costs through correct storage and distribution of supplies. To maintain heating, ventilating, air conditioning equipment in optimal operating condition by performing routine maintenance and repairs Ability to prevent costly machine breakdowns by reviewing equipment as needed Maintaining and updating information on the internal maintenance BMS Sourcing and managing suppliers and subcontractors Ensure that all maintenance contracts are up to date and cover all relevant machinery All repairs are logged and recorded to show due diligence Ensure machinery records are kept in order to not lose warranty cover Set up a help desk/job center to receive jobs, track jobs and close and record jobs and ensure this will be communicated with the engineers. Set up specialist contractors or M&E Maintenance contractor prior to opening for the lifts, boilers, chillers, BMS, CHP, water treatment, catering equipment, fire alarm and panel, fire suppression (hood) etc. People Development Develop a positive and direct relationship with all colleagues, HODS and external links To build and maintain an efficient team of employees, driving the team towards the objectives of the business. To recruit and select employees to the agreed staffing levels using cost effective recruitment methods. Ensure professional departmental induction is completed consistently and its effectiveness reviewed. Stimulate a positive 'learning' culture Develop a departmental calendar of all key training, identifying training needs and capability gaps within the team working with Human Resources for further training. Maintain and update training records, ensuring team and regularly developed and trained To manage all employees' performance in line with job descriptions, giving regular feedback and appraisals. To manage all disciplinary and grievance issues within the department in consultation with the Human Resources team Audit holiday and sickness administration to ensure consistency and accuracy Ensure all staff complete an exit interview Be pro-active in updating self and colleagues on industry knowledg Work with General Manager or other department heads on various special assignments and any other reasonable request Qualifications and Requirements Previous experience of facilities management or in a similar quality operation Advance knowledge of building management/engineering Qualification in an engineering field, preferably Mechanical engineering Knowledge of general building maintenance essential Certification in advanced health and safety, fire safety and food hygiene ideal Proven experience in managing a team Good knowledge of Microsoft Office, Opera,
Site Manager - Southampton Site Manager - SouthamptonSalary: £60,000-£65,000 + Car Allowance Location: Southampton, Hampshire Project Type: Commercial & Education Schemes (New Build & Refurbishment) A respected regional contractor based in the South is seeking an experienced Senior Site Manager to lead a range of high quality projects across Southampton and the surrounding Hampshire area. Known for delivering complex builds with precision and professionalism, this contractor offers the chance to take ownership of schemes from pre construction through to handover, working within a supportive and collaborative team environment. About the ContractorThis established main contractor operates across Hampshire, Dorset, and the wider South, delivering projects typically between £1m-£10m. Their core sectors include: Education - primary, secondary, and specialist facilitiesCommercial - offices, industrial units, mixed use developmentsLeisure & Community - sports centres, community hubs, and public use buildingsHealthcare - clinics, wards, and specialist refurbishment workWith a strong pipeline of long-term frameworks and negotiated projects, they offer stability, progression, and a strong emphasis on quality and teamwork. The RoleAs Senior Site Manager, you will take full responsibility for day-to-day site operations, ensuring the successful delivery of a new commercial or education scheme in Southampton. You will act as the lead on site, driving programme, maintaining quality standards, and ensuring a safe and productive working environment.Key Responsibilities:Leading site activities from groundworks to completionCoordinating subcontractors, suppliers, and site labourMonitoring progress against programme and budgetUpholding high standards of health & safetyManaging quality control and resolving technical issuesProviding clear communication with the Project Manager, design team, and clientBuilding strong working relationships and representing the business professionally Required Certifications:SMSTSCSCS (Black or equivalent)First Aid at Work How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
Apr 02, 2026
Full time
Site Manager - Southampton Site Manager - SouthamptonSalary: £60,000-£65,000 + Car Allowance Location: Southampton, Hampshire Project Type: Commercial & Education Schemes (New Build & Refurbishment) A respected regional contractor based in the South is seeking an experienced Senior Site Manager to lead a range of high quality projects across Southampton and the surrounding Hampshire area. Known for delivering complex builds with precision and professionalism, this contractor offers the chance to take ownership of schemes from pre construction through to handover, working within a supportive and collaborative team environment. About the ContractorThis established main contractor operates across Hampshire, Dorset, and the wider South, delivering projects typically between £1m-£10m. Their core sectors include: Education - primary, secondary, and specialist facilitiesCommercial - offices, industrial units, mixed use developmentsLeisure & Community - sports centres, community hubs, and public use buildingsHealthcare - clinics, wards, and specialist refurbishment workWith a strong pipeline of long-term frameworks and negotiated projects, they offer stability, progression, and a strong emphasis on quality and teamwork. The RoleAs Senior Site Manager, you will take full responsibility for day-to-day site operations, ensuring the successful delivery of a new commercial or education scheme in Southampton. You will act as the lead on site, driving programme, maintaining quality standards, and ensuring a safe and productive working environment.Key Responsibilities:Leading site activities from groundworks to completionCoordinating subcontractors, suppliers, and site labourMonitoring progress against programme and budgetUpholding high standards of health & safetyManaging quality control and resolving technical issuesProviding clear communication with the Project Manager, design team, and clientBuilding strong working relationships and representing the business professionally Required Certifications:SMSTSCSCS (Black or equivalent)First Aid at Work How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
Site Manager - Surrey Site Manager - SurreyPosition: Site Manager (No.2) Salary: £50,000 - £60,000 + Car Allowance + Pension Location: Guildford Hays are working with a well respected regional contractor celebrated for delivering high quality projects across the South. We're recruiting an ambitious Site Manager to join their team as a key No.2 on a newly awarded £15 million new build scheme starting early next year. This is more than a delivery role. It's a growth position within the business, specifically designed for someone who wants to step up into Project Management in the near future. The company has a strong history of developing from within, and they are actively looking for their next generation of Project Managers. If you're a Site Manager ready to prove yourself and take that next step, this is the ideal opportunity. You'll join the project from day one, supporting an experienced project manager while gaining exposure to the wider responsibilities that come with project leadership. It's the perfect platform to progress your career while contributing to a major, high profile build. The contractor delivers an impressive pipeline across key sectors, including: EducationCommercialHealthcareResidential & Community About the RoleYou'll play a critical supporting role on a complex £15m new build development near Guildford. Working closely with the Senior Site Manager and the wider delivery team, you'll gain hands on experience across programme management, design coordination, client communication, and project planning, giving you the exposure needed to advance into a future PM role within the business. Key ResponsibilitiesSupport the Senior Site Manager with day to day delivery of a £15m new build projectCoordinate subcontractors, site labour, logistics, and sequencingMaintain and drive high standards of health & safetyAssist in monitoring progress of the programme and preparing updates/reportsContribute to problem solving, quality control, and technical resolutionBuild strong relationships with clients, consultants, and internal teamsEnsure site documentation, permits, and records are kept accurate and compliantDemonstrate leadership potential and readiness to step toward Project Management Salary & Benefits£50,000 - £60,000 (depending on experience)Annual bonus schemeCar allowanceCompany pensionPrivate healthcareStrong pipeline of future projects and long-term development opportunities How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
Apr 02, 2026
Full time
Site Manager - Surrey Site Manager - SurreyPosition: Site Manager (No.2) Salary: £50,000 - £60,000 + Car Allowance + Pension Location: Guildford Hays are working with a well respected regional contractor celebrated for delivering high quality projects across the South. We're recruiting an ambitious Site Manager to join their team as a key No.2 on a newly awarded £15 million new build scheme starting early next year. This is more than a delivery role. It's a growth position within the business, specifically designed for someone who wants to step up into Project Management in the near future. The company has a strong history of developing from within, and they are actively looking for their next generation of Project Managers. If you're a Site Manager ready to prove yourself and take that next step, this is the ideal opportunity. You'll join the project from day one, supporting an experienced project manager while gaining exposure to the wider responsibilities that come with project leadership. It's the perfect platform to progress your career while contributing to a major, high profile build. The contractor delivers an impressive pipeline across key sectors, including: EducationCommercialHealthcareResidential & Community About the RoleYou'll play a critical supporting role on a complex £15m new build development near Guildford. Working closely with the Senior Site Manager and the wider delivery team, you'll gain hands on experience across programme management, design coordination, client communication, and project planning, giving you the exposure needed to advance into a future PM role within the business. Key ResponsibilitiesSupport the Senior Site Manager with day to day delivery of a £15m new build projectCoordinate subcontractors, site labour, logistics, and sequencingMaintain and drive high standards of health & safetyAssist in monitoring progress of the programme and preparing updates/reportsContribute to problem solving, quality control, and technical resolutionBuild strong relationships with clients, consultants, and internal teamsEnsure site documentation, permits, and records are kept accurate and compliantDemonstrate leadership potential and readiness to step toward Project Management Salary & Benefits£50,000 - £60,000 (depending on experience)Annual bonus schemeCar allowanceCompany pensionPrivate healthcareStrong pipeline of future projects and long-term development opportunities How to ApplyIf you're interested in this opportunity, please apply via the link or reach out to James Mitchell at the Southampton Hays office for a confidential discussion. #
The Firm Our client is a leading international law firm with a strong global presence and an outstanding reputation for advising major corporations, financial institutions and private equity sponsors on complex, high-value matters. The firm is now seeking an Early Careers & Development Advisor to join its busy HR team on a 12-month fixed-term contract. The Opportunity This is an exciting opportunity for an organised and proactive Early Careers professional to take on a broad and varied role within a highly regarded international firm. Working closely with the Early Careers & Development Manager and wider HR team, you will play a key role in supporting trainee recruitment, programme management and development initiatives across the firm's early careers pipeline. Key responsibilities include: Supporting the delivery of the firm's early careers attraction strategy, helping to promote the firm's brand to prospective candidates Managing and developing the firm's early careers social media presence, including overseeing its Instagram channel and coordinating content with internal stakeholders and external agencies Planning and coordinating recruitment events, presentations, university law fairs and networking sessions (both in person and virtual) Building and maintaining relationships with universities, student societies and graduate recruitment partners Assisting with the trainee recruitment and selection process, including screening applications, coordinating interviews and collating feedback Overseeing the day-to-day running of vacation schemes and assessment days Supporting the organisation and delivery of the firm's vacation schemes, including scheduling sessions, coordinating supervisors and assisting with candidate onboarding Supporting inclusion initiatives aimed at attracting a diverse trainee cohort and ensuring recruitment processes remain inclusive Managing aspects of the trainee development programme, including induction, training coordination and seat rotations Supporting overseas secondment arrangements, including visas and documentation Assisting with trainee qualification processes and development check-ins Supporting onboarding for future trainees and vacation scheme students Assisting with early careers projects and initiatives as required Requirements Previous experience working in an Early Careers, Graduate Recruitment or Early Talent Development role Experience within professional services, ideally within a law firm Strong organisational and project management skills with the ability to manage multiple deadlines Vacancy Highlights Excellent benefits Hybrid working (4 days in office) For a confidential discussion regarding this Early Careers & Development Advisor opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Apr 02, 2026
Contractor
The Firm Our client is a leading international law firm with a strong global presence and an outstanding reputation for advising major corporations, financial institutions and private equity sponsors on complex, high-value matters. The firm is now seeking an Early Careers & Development Advisor to join its busy HR team on a 12-month fixed-term contract. The Opportunity This is an exciting opportunity for an organised and proactive Early Careers professional to take on a broad and varied role within a highly regarded international firm. Working closely with the Early Careers & Development Manager and wider HR team, you will play a key role in supporting trainee recruitment, programme management and development initiatives across the firm's early careers pipeline. Key responsibilities include: Supporting the delivery of the firm's early careers attraction strategy, helping to promote the firm's brand to prospective candidates Managing and developing the firm's early careers social media presence, including overseeing its Instagram channel and coordinating content with internal stakeholders and external agencies Planning and coordinating recruitment events, presentations, university law fairs and networking sessions (both in person and virtual) Building and maintaining relationships with universities, student societies and graduate recruitment partners Assisting with the trainee recruitment and selection process, including screening applications, coordinating interviews and collating feedback Overseeing the day-to-day running of vacation schemes and assessment days Supporting the organisation and delivery of the firm's vacation schemes, including scheduling sessions, coordinating supervisors and assisting with candidate onboarding Supporting inclusion initiatives aimed at attracting a diverse trainee cohort and ensuring recruitment processes remain inclusive Managing aspects of the trainee development programme, including induction, training coordination and seat rotations Supporting overseas secondment arrangements, including visas and documentation Assisting with trainee qualification processes and development check-ins Supporting onboarding for future trainees and vacation scheme students Assisting with early careers projects and initiatives as required Requirements Previous experience working in an Early Careers, Graduate Recruitment or Early Talent Development role Experience within professional services, ideally within a law firm Strong organisational and project management skills with the ability to manage multiple deadlines Vacancy Highlights Excellent benefits Hybrid working (4 days in office) For a confidential discussion regarding this Early Careers & Development Advisor opportunity, please contact Birchrose Associates. Birchrose Associates, trading name of Huntress Search Ltd, acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
My client in Greater London are looking to appoint a talented HR People Business Partner on a Contract basis. The People Business Partner plays a key role in supporting the organisations strategic objectives by delivering expert HR and organisational development (OD) advice. Working closely with stakeholders, the role focuses on shaping and implementing people and culture strategies, supporting organisational effectiveness, and driving change initiatives. What's on offer: Salary: 450 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Support the resolution of employee relations matters, including complex casework and investigations Build and maintain strong relationships across the People and Culture function to embed and enhance the Business Partnering model Provide expert HR advice and coaching to managers, ensuring compliance with UK employment legislation, policies, and best practice Lead and support organisational change programmes, including restructures, redundancies, and TUPE transfers About you: You will have the following experiences: Extensive experience in a similar role Experience in HR policy development Experience working in a collaborative, matrix management environment Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
Apr 02, 2026
Contractor
My client in Greater London are looking to appoint a talented HR People Business Partner on a Contract basis. The People Business Partner plays a key role in supporting the organisations strategic objectives by delivering expert HR and organisational development (OD) advice. Working closely with stakeholders, the role focuses on shaping and implementing people and culture strategies, supporting organisational effectiveness, and driving change initiatives. What's on offer: Salary: 450 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Support the resolution of employee relations matters, including complex casework and investigations Build and maintain strong relationships across the People and Culture function to embed and enhance the Business Partnering model Provide expert HR advice and coaching to managers, ensuring compliance with UK employment legislation, policies, and best practice Lead and support organisational change programmes, including restructures, redundancies, and TUPE transfers About you: You will have the following experiences: Extensive experience in a similar role Experience in HR policy development Experience working in a collaborative, matrix management environment Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
Role: Office Manager - Legal Location: Leeds, West Yorkshire Contract: Full time, permanent, hybrid Salary: £30,000 - £32,000 An established and growing professional services organisation is seeking an experienced Office Manager to take ownership of its day-to-day operations and support the continued development of a high-performing workplace. This is a pivotal role for someone who enjoys creating structure, driving efficiency, and supporting both people and processes in a fast-paced, professional environment. The Opportunity This position offers the chance to take full responsibility for office operations while also playing a key role in team leadership, HR support, and business improvement initiatives. You will act as a central point of coordination across the organisation, ensuring everything runs smoothly behind the scenes. Key Responsibilities Operations & Facilities Oversee the smooth running of the office, ensuring a professional and well-organised environment Manage relationships with suppliers, contractors, and service providers Coordinate office resources, equipment, and workspace arrangements Support onboarding processes to ensure a positive new starter experience Organise internal events and contribute to a positive workplace culture People & HR Support Provide administrative support across the employee lifecycle, including recruitment and onboarding Assist with performance review processes, training coordination, and absence tracking Act as a first point of contact for general HR-related queries Support payroll and benefits administration Maintain accurate and up-to-date HR documentation and records Team Leadership Oversee and support a small administrative team Allocate workloads and ensure effective day-to-day coverage Monitor service delivery across reception and administrative functions Encourage a collaborative and accountable team environment Compliance & Health & Safety Support and coordinate health and safety activities within the office Ensure policies and procedures are followed and kept up to date Liaise with relevant internal and external stakeholders where required Process Improvement Identify opportunities to improve operational efficiency Assist in implementing new systems and ways of working Support wider business initiatives and change projects About You Proven experience in an office or operations management role within a professional environment Previous experience supervising or coordinating a team Strong organisational skills with the ability to manage multiple priorities Confident communicator with a professional and approachable manner Good working knowledge of HR processes and administrative practices Awareness of health and safety responsibilities in the workplace Proficient in Microsoft Office and comfortable using business systems Discreet and trustworthy when handling sensitive information What's on Offer Competitive salary package Supportive and collaborative working environment Opportunity to play a key role in a growing organisation Scope to influence processes and contribute to business improvements Additional Information: CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days. Always use these settings
Apr 02, 2026
Full time
Role: Office Manager - Legal Location: Leeds, West Yorkshire Contract: Full time, permanent, hybrid Salary: £30,000 - £32,000 An established and growing professional services organisation is seeking an experienced Office Manager to take ownership of its day-to-day operations and support the continued development of a high-performing workplace. This is a pivotal role for someone who enjoys creating structure, driving efficiency, and supporting both people and processes in a fast-paced, professional environment. The Opportunity This position offers the chance to take full responsibility for office operations while also playing a key role in team leadership, HR support, and business improvement initiatives. You will act as a central point of coordination across the organisation, ensuring everything runs smoothly behind the scenes. Key Responsibilities Operations & Facilities Oversee the smooth running of the office, ensuring a professional and well-organised environment Manage relationships with suppliers, contractors, and service providers Coordinate office resources, equipment, and workspace arrangements Support onboarding processes to ensure a positive new starter experience Organise internal events and contribute to a positive workplace culture People & HR Support Provide administrative support across the employee lifecycle, including recruitment and onboarding Assist with performance review processes, training coordination, and absence tracking Act as a first point of contact for general HR-related queries Support payroll and benefits administration Maintain accurate and up-to-date HR documentation and records Team Leadership Oversee and support a small administrative team Allocate workloads and ensure effective day-to-day coverage Monitor service delivery across reception and administrative functions Encourage a collaborative and accountable team environment Compliance & Health & Safety Support and coordinate health and safety activities within the office Ensure policies and procedures are followed and kept up to date Liaise with relevant internal and external stakeholders where required Process Improvement Identify opportunities to improve operational efficiency Assist in implementing new systems and ways of working Support wider business initiatives and change projects About You Proven experience in an office or operations management role within a professional environment Previous experience supervising or coordinating a team Strong organisational skills with the ability to manage multiple priorities Confident communicator with a professional and approachable manner Good working knowledge of HR processes and administrative practices Awareness of health and safety responsibilities in the workplace Proficient in Microsoft Office and comfortable using business systems Discreet and trustworthy when handling sensitive information What's on Offer Competitive salary package Supportive and collaborative working environment Opportunity to play a key role in a growing organisation Scope to influence processes and contribute to business improvements Additional Information: CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days. Always use these settings
Our Saint-Gobain Exterior Solutions team are looking for a Regional Sales Manager - Flooring & Tiling to lead the growth of our flooring and tile fixing products and solutions across the region. This is a commercially focused role where you will identify high-value opportunities, build strong relationships with contractors, distributors and project stakeholders, and drive business development across the flooring and tiling market. You'll take ownership of your territory, managing the full sales cycle from lead generation through to project conversion, while working closely with internal teams to deliver the right solutions for our customers. Regular travel across the Midlands and South West regions will be required. What we're looking for: Experienced B2B sales professional, ideally within construction, fit-out or building materials Strong relationship builder with the ability to engage contractors, distributors and project stakeholders Experience managing a regional territory and developing new business opportunities Commercially aware with the ability to negotiate and close deals Self-motivated and able to work independently while managing a sales pipeline Excellent communication and influencing skills Full UK driving licence What you will be doing: Driving revenue growth across flooring and tile fixing products and services within your region Building and maintaining strong relationships with contractors, distributors and key project stakeholders Identifying new market opportunities and developing a strong regional sales pipeline Managing the full sales cycle including lead generation, tendering and conversion Working cross-functionally with technical, operations and internal sales teams to deliver successful project outcomes Providing market insights and customer feedback to support business strategy and product development Maintaining accurate sales forecasts and pipeline management through CRM Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
Apr 01, 2026
Full time
Our Saint-Gobain Exterior Solutions team are looking for a Regional Sales Manager - Flooring & Tiling to lead the growth of our flooring and tile fixing products and solutions across the region. This is a commercially focused role where you will identify high-value opportunities, build strong relationships with contractors, distributors and project stakeholders, and drive business development across the flooring and tiling market. You'll take ownership of your territory, managing the full sales cycle from lead generation through to project conversion, while working closely with internal teams to deliver the right solutions for our customers. Regular travel across the Midlands and South West regions will be required. What we're looking for: Experienced B2B sales professional, ideally within construction, fit-out or building materials Strong relationship builder with the ability to engage contractors, distributors and project stakeholders Experience managing a regional territory and developing new business opportunities Commercially aware with the ability to negotiate and close deals Self-motivated and able to work independently while managing a sales pipeline Excellent communication and influencing skills Full UK driving licence What you will be doing: Driving revenue growth across flooring and tile fixing products and services within your region Building and maintaining strong relationships with contractors, distributors and key project stakeholders Identifying new market opportunities and developing a strong regional sales pipeline Managing the full sales cycle including lead generation, tendering and conversion Working cross-functionally with technical, operations and internal sales teams to deliver successful project outcomes Providing market insights and customer feedback to support business strategy and product development Maintaining accurate sales forecasts and pipeline management through CRM Are Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
