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Data Quality and Systems Manager
Spencer Clarke Group
Feb 27, 2026
Contractor
My client in Greater London are looking to appoint a talented Data Quality and Systems Manager on a Contract basis. My client are seeking an experienced Data Quality and Systems Manager to lead data governance, system optimisation and data quality assurance across the Housing Directorate. The Directorate manages over 21,000 homes, and this role ensures that strategic and operational decisions are driven by accurate, secure and high-quality data. What's on offer: Salary: 327 per day, Inside IR35 negotiable based on experience please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in Greater London (Hybrid): Lead the Data Quality & Systems function, embedding a high-quality, data-led culture across Housing Develop and implement a pan-directorate Asset Data Strategy supporting investment planning and statutory responsibilities Oversee system architecture to ensure integration between housing asset systems, finance systems and operational platforms Provide accurate data and insight to support the HRA Business Plan, Asset Management Strategy and business case development About you: You will have the following experiences: Extensive experience in a similar role Experience maintaining databases, managing systems and delivering associated contracts Experience in housing, property or asset-focused environments Local Authority experience is essential How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM
National Account Manager - Remote
Coppice Sirane Clydach Vale, Mid Glamorgan
Feb 27, 2026
Full time
National Account Manager - Remote Location : Home-based with requirement to travel to customers/office when required Salary : £50,000k per annum, DOE + Benefits Package Contract : Full-Time Permanent Drive Growth. Reignite Relationships. Protect Margin! We re recruiting a commercially astute National Account Manager to manage and grow a portfolio of key customer accounts across Sirane s absorbency and specialist packaging product ranges. This role combines strategic account development with a defined focus on re-engaging dormant accounts and winning back previously lost customers turning historic relationships into sustainable, profitable partnerships. If you thrive on commercial ownership, disciplined margin management, and structured account growth, this is an opportunity to make measurable impact. The Opportunity Reporting to the Sales Director, you will act as the primary commercial interface between Sirane and its customers ensuring alignment between customer demand, operational capability, service delivery and profitability. You will take ownership of: Account Growth & Development • Managing a portfolio of national retail, food manufacturing, processor and specialist sector accounts • Driving profitable growth across absorbency and specialist packaging ranges • Identifying cross-sell and up-sell opportunities • Creating structured account development plans for key customers • Dormant Account Re-Engagement & Win-Back • Identifying accounts with no trade in 12+ months • Developing structured reactivation strategies • Presenting targeted commercial proposals aligned to current capability • Converting historic relationships into sustainable repeat business • Reporting quarterly on pipeline and conversion performance Commercial & Margin Discipline • Protecting and growing gross margin through disciplined pricing • Leading price reviews in line with raw material movements • Ensuring new and reactivated business meets agreed commercial thresholds NPD & Innovation Conversion • Partnering with customers on new product development opportunities • Ensuring effective qualification prior to sampling • Driving strong conversion from trial to commercial launch Forecasting & Operational Alignment • Delivering accurate rolling 12-month forecasts • Collaborating cross-functionally with Customer Service, Operations and Procurement • Supporting stock management and minimising obsolescence risk What We re Looking For You will bring: • Experience managing national accounts within packaging, food manufacturing or absorbency sectors • A proven track record of account growth and retention • Strong commercial acumen and margin awareness • Experience handling complex customer requirements • Robust forecasting discipline and CRM capability • Excellent negotiation and stakeholder management skills • A clean driving licence and willingness to travel nationally About You You are: • Commercially sharp and analytically minded • Confident re-engaging lapsed or challenging relationships • Structured in your approach to pipeline and account planning • Resilient, proactive and performance-driven • Comfortable working cross-functionally to deliver results • Customer-focused but disciplined in execution Why Join Us • This is a visible, growth-critical role within the commercial team, offering: • Strategic ownership of key national accounts • Autonomy with accountability • Exposure across retail and food manufacturing sectors • A strong focus on profitable, sustainable growth If you re ready to take ownership of a national portfolio while driving win-back strategy and disciplined commercial performance, we d welcome your application! No agencies please.
Scientific Course Administrator
Red Door Recruitment Luton, Bedfordshire
Feb 27, 2026
Full time
We have a great opportunity for a Scientific Course Administrator to join a small team in a truly unique business based in Luton. You will assist with the administration, development and delivery of courses and have a presence at the Society s events throughout the year. What s in it for you? Salary: up to £38k Hours: Monday-Friday, 9am-5pm, mostly working from home 25 days holiday Work-life balance The opportunity to attend events Working within a small close-knit team Key Responsibilities: To develop and produce scientific content for new and existing courses as directed by the Education Programme Manager To work with subject matter experts to carry out regular reviews of course content To provide technical knowledge and advice to any queries/questions from students To administer all aspects of the Diploma To develop collaborations with external providers What the employer is looking for: Strong and proven scientific background Minimum qualification of a degree in a scientific discipline, with a substantial component of Chemistry and/or Biology Any experience within an educational setting would be an advantage Flexible to travel occasionally Strong organisational & administrative capability with proven ability to prioritise Excellent interpersonal and communication skills Team player with ability to proactively act on own initiative Excellent English skills, both written and verbal Strong time-management skills and organisational ability Proficient in Excel, Word, Office 365, Powerpoint and other creative platforms Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Contract Manager - Contract Cleaning
Raymond Associates Ltd Aberdeen, Aberdeenshire
Feb 27, 2026
Full time
Contract Manager - Contract Cleaning The Opportunity An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who wants to assist in managing their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees. The Package £26,000 - £30,000 basic Uncapped commission Car Allowance/Company Car 35 days holiday per year (including bank holidays) Home based and Flexible hours The Territory Aberdeen, Peterhead, Inverurie, Inverness, Dundee, Montrose, Forfar & Huntly Main Responsibilities of a Contracts Manager Contract/Site Management of cleaning staff The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to. Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure. To ensure all client queries and complaints are dealt with in a timely and effective manner. To ensure that the financial performance of each contract is being controlled to the budgeted requirements. Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales. To assist the sales team as and when required. To ensure adequate supplies are onsite. To recruit, induct and train new staff. To resolve any disciplinary/ grievance matters in line with company policy and procedure. To provide guidance, coaching and training to managers and supervisors. The Person Experience in managing multiple commercial cleaning accounts Strong management style with experience in recruitment, on-boarding, training and development Passionate about people Health and Safety qualification or experience in this area Client liaison and presentation experience Full clean driving licence Why Work for Us Ethical Business, always looking to reduce our environmental impact and our use of the planet's resources. Equal Opportunities Employer who promotes diversity. Innovative Approach to the Employee Journey A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
Employee Relations Advisor
NFP People
Feb 27, 2026
Full time
Employee Relations Advisor We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation. Position: Employee Relations Advisor Salary: £36,073 per annum dependant on experience Location: Manchester, Trafford with hybrid working 20 to 40 percent office based Hours: 35 hours per week, Monday to Friday Contract: Permanent and Fixed Term Contract opportunities available Closing Date: 8 March 2026 at 23:00 Interview Date: Multi stage process which may include an in person interview Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply. About the Role This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters. Key responsibilities include: Providing timely, high quality advice, guidance and coaching to managers on employee relations issues Managing a varied caseload including high volume and complex cases Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout Identifying trends and contributing to continuous improvement in employee relations practices Supporting the development of management capability through education and proactive guidance About You You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way. You will have: A solid understanding of employment law CIPD qualification or demonstrable experience as an Employee Relations Advisor Experience managing high volume and complex casework within a multi-site organisation The ability to translate business challenges into practical and compliant solutions Strong organisational skills with the ability to prioritise effectively A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service About the Organisation This organisation is one of the UK's leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued. Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves. Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant. If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Employee Relations Advisor
NFP People
Feb 27, 2026
Full time
Employee Relations Advisor We are seeking experienced Employee Relations Advisors to manage complex casework and support managers in a fast paced, people focused organisation. Position: Employee Relations Advisor Salary: £40,649 per annum London weighted, dependent on experience Location: London Stratford with hybrid working 20 to 40 percent office based Hours: 35 hours per week, Monday to Friday Contract: Permanent and Fixed Term Contract opportunities available Closing Date: 8 March 2026 at 23:00 Interview Date: Multi stage process which may include an in person interview Early applications are encouraged as the advert may close ahead of the stated date. Previous applicants within the last 12 weeks may not apply. About the Role This is an opportunity to join a busy and collaborative Employee Relations team, supporting managers across a diverse and multi-site organisation. Reporting to an Employee Relations Team Manager, you will play a key role in delivering a high quality HR service and ensuring fair and consistent outcomes across a broad range of employee relations matters. Key responsibilities include: Providing timely, high quality advice, guidance and coaching to managers on employee relations issues Managing a varied caseload including high volume and complex cases Taking ownership of cases from start to finish, ensuring accurate documentation and clear communication throughout Identifying trends and contributing to continuous improvement in employee relations practices Supporting the development of management capability through education and proactive guidance About You You will bring strong technical knowledge alongside the confidence to influence and support managers in a pragmatic and solutions focused way. You will have: A solid understanding of employment law CIPD qualification or demonstrable experience as an Employee Relations Advisor Experience managing high volume and complex casework within a multi-site organisation The ability to translate business challenges into practical and compliant solutions Strong organisational skills with the ability to prioritise effectively A proactive, collaborative approach with energy and enthusiasm for delivering an excellent service About the Organisation This organisation is one of the UK's leading housing associations and developers, providing high quality homes to hundreds of thousands of people across London, the South East and the North West. With people at the heart of its mission, it is committed to creating inclusive communities and an inclusive workplace where everyone feels valued. Diversity and inclusion are central to how the organisation operates, with a strong focus on fairness, transparency and equal opportunity. Sustainability and long term social impact also underpin its work, reflecting a commitment to building better futures for the communities it serves. Other roles you may have experience of could include: HR Advisor, Senior HR Advisor, People Advisor, HR Business Partner, Employee Relations Officer, HR Consultant, ER Consultant. If you are looking to join a values driven organisation where your expertise in employee relations will make a tangible impact, we would welcome your application. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Recruitment Consultant
Safer Hand Solutions
Feb 27, 2026
Full time
Recruitment Consultant (open to Trainee) We are an ambitious, hardworking and compassionate Healthcare Recruitment Agency established in 2018, with 3 additional thriving branches across the country. At SaferHandCare, we value integrity, transparency and a collaborative, progressive culture. Above all, we have an unwavering passion for recruitment and supporting Nursing/Residential Homes and vulnerable individuals. Healthcare recruitment can be challenging, but it is also incredibly rewarding - we support each other and make a real difference every day! Newcastle-under-Lyme £25,700 - £27,000 basicDOE (+ £2400 per annum for on call + uncapped commission) Fulltime; Monday - Friday Additional on call duties on evenings and weekends, on a rota basis 8am - 4pm Driving licence required Onsite Role: As a Healthcare Recruitment Consultant, you will manage our busy temporary staffing desk, providing support with effective scheduling and liaising with our dedicated, registered care staff and local residential and nursing establishments that we support. You will also actively participate in new business development activities. This is a fast-paced, people-focused role suited to someone who thrives under pressure and enjoys building relationships while delivering outstanding service. You will be fully supported by approachable and hands-on management and the wider team, who value and recognise your hard work, with clear rewards and progression opportunities. Your duties will mainly include: Taking an active role in the candidate attraction process including sourcing potential healthcare professionals, reviewing applications, conducting interviews and onboarding Managing existing clients to ensure all temporary staffing needs are met Prospecting potential clients by using sales, business development, marketing techniques and networking to grow your client base Achieving and exceeding KPI's, targets & objectives on a daily/weekly/monthly basis Collaborating effectively with the team Getting to know our carers and their schedules, locations etc., as well as building/developing strong relationships with the care home managers Retaining information regarding care home preferences, shift patterns etc. Delivering the highest quality of client and candidate service Ensuring compliance is maintained to the highest standard Co-ordinating shifts on a busy temp desk Managing the out of hours on-call phone shared on a rota basis including alternate weekends Nominating Carer's of the Month based on their hard work and dedication Ad hoc duties when required Requirements: Ideally, you will currently be working as a Recruitment Consultant within Healthcare or on a busy temporary desk. However, we are also open to motivated trainees with the right attitude and transferable skills, as full training will be provided. If you're ambitious, driven and motivated by making a difference while helping others, that's exactly what we're looking for! You will also ideally have: Demonstrable experience of resilience and remaining focused when things don't go as planned - healthcare recruitment is a particularly difficult industry, but we're in it together and we're making a difference every day! Confident approach, and sometimes assertive when needed, with excellent communication and interpersonal skills Ability to multitask in a fast-paced environment and work reactively Excellent organisational skills with the ability to think outside the box A full UK Driving License with access to your own vehicle during working hours Flexibility to manage the on-call phone during evenings and weekends on a rota basis Additional Information Competitive basic salary of £25,700 - £27,000 dependent on experience Uncapped, generous commission structure On call bonus Incredible potential for career development as part of a growing business Supportive, friendly, and approachable management who will not only listen but value your ideas and input into the business Working alongside a vibrant, talented, and motivated team Regular incentives (including trips abroad, cash prizes, meals out, additional annual leave etc.) Social Events Annual Leave rising with service up to 25 days Additional day off on your birthday Christmas Shut Down This is a fantastic opportunity for someone with drive, ambition and focus to have a real impact in a growing business, looking to progress their career. If you have the relevant experience and would like to learn more, then please call (phone number removed) (option2) and ask for Hannah Kirk. Alternatively, submit your application for consideration.
Group Data Manager
JMG Group Leeds, Yorkshire
Feb 27, 2026
Full time
Group Data Manager Location : Home based / Remote Department: JMG Group Job Type: Full time Contract Type: Permanent JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over £350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success The Role We're accelerating our data strategy to support sustained organic and acquisitive growth. As Data Manager, you will own the group's data platform, governance, and analytics enablement-ensuring reliable, secure, and timely management information (MI) and unlocking value with SQL, Power BI, and applied AI. The role blends hands on technical leadership with stakeholder engagement across the Group. Our environment You'll work closely with colleagues across the IT team and wider Group functions; the role is hands on and outcomes-focused, supporting leadership with consistent, actionable insights as we scale. Key Responsibilities Data platform ownership: Lead the design, operation, and evolution of our SQL Server data warehouse. Establish best practice standards for schema design and performance tuning in SQL Server/SSMS. ETL/ELT & integration: Define and manage pipelines (e.g., SSIS & Power Query) that consolidate sources including core broking systems (e.g., Acturis) and newly acquired businesses; deliver prompt, accurate, and comprehensive integration into group reporting. Power BI enablement: Own datasets, semantic models, DAX development, row-level security, gateway/configuration, and performance. Partner with BI Developers/Analysts to deliver automated, actionable dashboards for leadership and frontline teams. AI for analytics: Introduce and steward responsible AI use to enrich insights and automate MI. Data governance: Implement policies and controls for data quality, develop and maintain step-by-step documentation of key weekly and monthly processes, embed validation and exception reporting so errors are identified and resolved promptly. Stakeholder management: Build strong relationships across group, including Finance, Compliance, Operations, Insurer Relations and business units; translate requirements into robust data solutions and ensure MI is understood and used. Team leadership: Mentor, develop and utilise a small team (BI Developers/Analysts) to deliver data strategy. Acquisition reviews: identify potential synergies. Roadmap & delivery: Maintain a roadmap covering platform improvements, AI use-cases, new acquisitions integration, and reporting simplification; track benefits and adoption. Key Skills Required Advanced SQL: stored procedures, views, window functions, temp tables, CTEs, query optimisation; confident with advanced SSMS query writing. Significant experience delivering Power BI models and dashboards (DAX, Power Query, RLS, performance). Advanced Excel: advanced formulas, Pivot tables, Power Pivot. ETL/ELT tooling (SSIS/Power Query) and dimensional modelling (Star Schema). Practical AI/ML exposure (e.g., Python notebooks, Azure ML, or equivalent) and the ability to operationalise models responsibly within reporting workflows. Proven track record integrating disparate systems post-acquisition and delivering reliable and consistent group MI. Excellent communication at all levels across the business from entry level to director. Stakeholder engagement, and the ability to translate complex data into clear business actions. Team management experience: Confident in leading, managing and developing a small team of analysts. Nice to Have skills: Experience with Acturis data extraction and automation of broking MI. Microsoft Fabric/Azure experience. Implementation, management and usage of API pipelines for reporting. Experience of working in the insurance industry. SSIS administration; Power BI governance at tenant level. Project management experience. Qualifications Degree in a quantitative field (or equivalent experience). Microsoft certifications (DP-203, PL-300) advantageous. Evidence of continuous learning in data engineering, BI, and AI. What we offer Competitive salary commensurate with level of experience Hybrid working options considered following training & probation completion Free parking Company Pension scheme Generous holiday entitlement & Birthday off Death in service scheme REF-
Area Wealth Director
HSBC
Feb 27, 2026
Full time
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth Management teams provide a range of services to HSBC customers, supporting key life events, such as saving for university fees, buying a new home to retirement; whilst protecting their family and interests for every eventuality, providing confidence and reassurance.We support every aspect of a customer's financial life, helping them to grow, manage and preserve their wealth and provide a professional service in a world of increasing complexity. This includes a greater range of financial products and solutions, and a better understanding of our customers' affairs. For us, Wealth Management is genuinely a relationship-based service. For our customers, this means a tailored approach, personalised attention and our teams working collaboratively to support their entire life journey. The main purpose of the role of Area Wealth Director is to implement the Wealth strategy and achieve the business objectives. To lead and build the HSBC customer first culture by providing coaching, mentorship, technical expertise and regulatory supervision to a team of Wealth Managers and Analysts. Responsibilities Being accountable for the team's compliance, sales quality, and Professional Standards, acting as the first line of defence to deliver principled business standards in line with all regulatory requirements To influence Partners to maximise Wealth opportunities, with customers being serviced by appropriate advisors in line with the Bank's strategy To manage performance, give timely, specific corrective feedback to improve poor performance and motivational feedback to recognise good performance; assessing the strengths and development needs of others and plan development activities and gain dedication to change Delivering needs-based solutions seeing opportunities and being able to support the time in delivery holistic financial planning for the needs of the clients Manage collaborators - develop and maintain effective relationships with both team members and stakeholders outside of team Qualifications You must be QCF Level 4 qualified with an appropriate qualification that allows advice giving (FCA Activity 4) Candidates must currently be holding Competent Adviser Status (CAS) under onshore UK FCA jurisdiction (i.e. does not include the Channel Islands and Isle of Man) at the point of entering role. If you are currently a Competent Supervisor, you must previously have held Competent Adviser Status (CAS) with the last 5 years and have an unbroken record of assessment and CPD (to maintain that competency) Be able to demonstrate external market awareness to keep up to date with changes in the market conditions, to ensure effective conversations with their team and both internal and external customers in developing and maintaining business Standards Require an understanding of conduct risks and HSBC business standards, allowing you to successfully attain and maintain Professional Standards Have expert knowledge in holistic financial planning and wealth products Be able to encourage others to value the customer and deliver a high quality of service Understand the Wealth & Premier proposition both in terms of servicing and products, and ensures the principles are applied consistently by the team when delivering needs-based solutions Opening up a world of opportunity WM2025 Diversity and Inclusion Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk: Email: Telephone:
Head of Finance and Resources
West Sussex Mind
Feb 27, 2026
Full time
Location : Worthing/Home Hybrid working Job Type : Full time, Full time (potential for compressed/reduced hours) Contract Type : Permanent Salary : £50,000 - £55,000 - dependent on experience About Us We are West Sussex Mind the mental health charity which has been supporting the mental health of all people across West Sussex for over 50 years. Rooted in our local communities and mental health partnerships, our 150 colleagues collaborate to build inclusive and empowering mental health services, reduce barriers to support and campaign to improve services and promote understanding. We also have a national voice through our membership of the Mind Federation. 2025 was the first year of our new ambitious 5-year strategy, "Building Resilient Communities Together". This builds on our accomplished track record of achievement, growth and partnership working and points the way for us to develop and enhance our services, our teams and our ways of working. The role Right now, we are seeking a Head of Finance & Resources to join our senior leadership team and help us deliver on that mission. Your responsibilities will span finance, IT and premises and your brief will be to develop and deliver the insights, systems and processes that will enable us to grow and innovate. This is a hands on role combining conscientious oversight, strategic impact and excellent communications skills to engage with and support our Trustee Board, senior leadership and delivery teams. About you Firstly, you will be passionate about making a real difference in people's lives. At West Sussex Mind, we are all here to ensure that everyone experiencing mental health challenges get the support they need. You will also be: • Professionally qualified, or be qualified by wide experience in financial management • Experienced in leading a finance and resources function within the charity sector, or able to evidence directly transferable knowledge and skills • Experienced in preparing financial plans and budgets, against which performance can be assessed, and in supporting sustainable business development/growth with financial modelling • Experienced with systems, processes and controls of core finance operations including sales administration, treasury, cash flow management, VAT, statutory reporting and payroll • Demonstrate understanding of the financial reporting requirements of Companies House, the Charity Commission, Inland Revenue and other key financial agencies. • Be able to provide leadership and management of an outsourced IT services provider • Be flexible, able to operate independently, collaborate effectively to support and influence Trustees, the leadership team and non-financial colleagues with practical financial insights and guidance • Be resilient and able to prioritise effectively and work with accuracy and to agreed timelines • Be highly numerate with advanced Excel skills. Experience with Sage (or similar cloud-based system) would be an advantage • Have strong problem-solving and communication skills • Be committed to the mission and values of West Sussex Mind How to apply Eastside People is supporting West Sussex Mind in the recruitment of this role. Please apply by submitting your CV and a cover letter both in Word doc format. Please use the cover letter (max 2 pages) as an opportunity to outline your interest and how you meet the role requirements. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV. We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application or interview process, please contact us so we can support you appropriately. The closing date for applications is March . Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have interviews with West Sussex Mind at their offices on March 24 and . West Sussex Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. It is important to us that anyone in West Sussex is able to get support. So our work includes outreach to ensure those who most need us know about us and feel able to ask for help. We provide support for children, young people, adults, older people, parents, carers and families, and specialist support for the LGBTQIA and resettled refugee communities. You may also have experience in the following: Head of Finance, Director of Finance, Head of Finance & Resources, Finance Director (Charity), Charity Finance Manager, Head of Corporate Services, Director of Resources, Chief Finance Officer (CFO), Finance & Operations Director, Head of Business Support Services, Head of Finance and Operations, Financial Controller (Charity Sector), Finance Lead (Non-Profit), Director of Finance & IT, Head of Finance (Third Sector) REF-
Customer Service Advisor
Safer Hand Solutions Stone, Staffordshire
Feb 27, 2026
Full time
Customer Service Advisor Due to company growth, this is a fantastic opportunity for an experienced Customer Service professional to join a thriving team and company based in Stone, Staffordshire, who I honestly just love recruiting for. You will be working as part of an award winning, well-established, family led company, that offers and fosters a supportive and forward-thinking work culture. It is somewhere where you will be proud to work, and they ensure all their staff feel valued. They take pride in investing in their employees through continuous personal and professional development, structured progression pathways, and a collaborative work environment across the business as a whole. Stone (Hybrid Working - 3days wfh / 2 days onsite) Salary: £24,570 + uncapped commission Shifts worked on a month by month rota basis / 37.5 hours per week (preferences taken into consideration): Shifts as below: Monday-Friday 8:00am to 4:30pm 9:30am to 6:00pm 12:00pm to 8:00pm Saturday 8:00am to 2:00pm The Role: As the Customer Service Advisor, you will join an exceptional team of 15, and whilst this is a challenging role, it is highly rewarding role where no two days are the same. You ll also play a key part in achieving the company goal: helping people get out and stay out of debt. You ll handle inbound and outbound calls, live chat, and emails, working with customers who may be experiencing financial difficulty. Using excellent listening, questioning, and negotiation skills, you ll agree fair and affordable payment arrangements while adhering to client instructions and regulatory requirements. On a day-to-day basis, as the Contact Centre Agent, your responsibilities will include: Handle inbound and outbound customer contact via phone, live chat, and email Negotiate and agree affordable payment plans tailored to individual circumstances Manage objections professionally and compassionately Work collaboratively with your team to share best practice and improve performance Accurately update systems and maintain detailed case notes Work towards individual and team targets while delivering excellent customer service Requirements To be successfully considered for the position of Customer Service Advisor, you will have a minimum of 1 year s call centre experience, and a conscientious personality. In addition to this, you will also demonstrate: Proven customer service experience, with excellent listening and communication skills Great IT proficiency Strong written and verbal English Resilient and able to handle challenging conversations Self-motivated and target-driven Assertive yet compassionate approach Strong negotiation and objection handling skills Positive, friendly, and a team player High attention to detail with the ability to multitask and adapt quickly Additional Information This role can be very challenging at times, but you have a fantastic support network, approachable managers, and mental health support at hand if needed. Also to note, as I think it says it all the wider team recently reported 100% recommendation rate in their employee survey To make sure you feel confident in your ability to carry out the role, you will engage in a dedicated two-week induction/training programme, providing in-depth knowledge of the industry, the systems, and clients. After probation, you ll have access to ongoing development, a clear grading structure, and genuine progression opportunities. £24,570 basic salary + lucrative uncapped commission Hybrid working (3 days office / 2 days home after probation) 21 days holiday (+ bank holidays + 4 days over Christmas) Flexible shift patterns Excellent training Mandatory office shutdown between Christmas & New Year Company pension scheme Company sick pay Free onsite parking Casual dress days and regular social events Mental Health Champions and wellbeing initiatives This is a truly brilliant opportunity in Stone, Staffordshire for an experienced Customer Service professional to join an established, fast-growing business, offering fantastic career potential. To find out more, call Safer Hand Solutions and ask for Hannah Kirk, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we may only contact applicants directly who have been successfully shortlisted but may also contact you in regards to any other suitable vacancies.
Product Marketing Manager - Saas
Michael Page City, Manchester
Feb 27, 2026
Full time
The Product Marketing Manager - Saas role focuses on developing and executing GTM strategies to promote products effectively. This position is ideal for candidates with a strong understanding of marketing practices and product positioning from a Tech / Saas background. Client Details The company is an SME Saas provider in central Manchester, providing software solutions to mainly public sector customers. They are based in an accessible central Manchester location, offering hybrid working. Description The key responsibilities for the Product Marketing Manager - Saas role will include: Develop and implement product marketing strategies to support business objectives. Collaborate with cross-functional teams to align marketing efforts with product development. Create and manage marketing campaigns to drive product awareness and sales. Conduct market research to identify trends, customer needs, and opportunities for growth. Craft compelling product messaging and positioning to differentiate offerings in the Technology market. Analyse campaign performance and provide actionable insights to improve outcomes. Support the sales team with marketing materials and product knowledge. Stay updated on industry developments to ensure competitive positioning. Profile A successful Product Marketing Manager should have: Proven experience in a Product Marketing Executive, or Product Marketing role within Saas, IT, Technology. 3+ years experience in Marketing. Demonstrable record of launching new products to UK markets. Strong understanding of GTM strategies within the tech sector. Strong understanding of product positioning and branding strategies. Proficiency in analysing market trends and customer insights, and able to translate data into actionable insights. Excellent communication and collaboration skills. Ability to manage multiple projects and meet deadlines effectively. Knowledge of digital marketing tools and analytics platforms. A degree in marketing, business, or a related field is preferred. Job Offer On offer for the Product Marketing Manager - Saas role: A competitive salary up to 45,000 per annum. Hybid Working - 3 days in office, 2 from home. Opportunities for professional growth and development within the Technology industry. A collaborative and innovative work environment. Comprehensive benefits package to support work-life balance. This is a fantastic opportunity for a Product Marketing Manager to make a meaningful impact. If you are ready to take the next step in your career, apply today!
Indirect Tax Manager
GlobalData UK Ltd Hull, Yorkshire
Feb 27, 2026
Full time
Who we are GlobalData is a specialist information services business on a mission to help our clients decode the future, make better decisions and reach more customers. Using our unique data, expert analysis and innovative solutions we deliver intelligence on the world s largest industries for companies, government organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across 20+ industries, delivering value for over 5,000 customers. Why join GlobalData? GlobalData is at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment we need curious, ambitious, courageous people to support us in achieving our vision of becoming the world s trusted source of strategic industry intelligence. Our big ambitions mean that life at GlobalData is fast paced, entrepreneurial and rewarding. We recognise the collective power of our people, and it s the collaboration of our teams that have shaped our success and will continue to do so in the future. The role With our global headquarters in London, this role offers the opportunity to work in our central finance function based out of Hull. The role reports to the Group s Head of Tax and Treasury and is ideal for someone looking for a new challenge with an international remit. The role offers a flexible working pattern (with the ability to partially work from home) and part time applicants will be considered. What you ll be doing Overseeing external UK VAT compliance, including reviewing the Group s quarterly VAT returns Evaluating the Group s recent transition to Making Tax Digital for VAT and identifying efficiencies in the VAT return preparation process Overseeing global indirect tax compliance through liaison with internal stakeholders and external advisors Responding to operational tax queries from both internal and external stakeholders Continually monitoring developments with respect to indirect tax rules and overseeing any required changes to the Group s billing systems to maintain compliance Ownership of the Group s indirect tax balance sheet reconciliations including development of overall process Reviewing and testing the Group s VAT control environment as part of a process of continuous improvement Providing tax support for M&A related activities and project work as required Acting as a key liaison with external auditors for indirect tax matters The role also offers the opportunity to continually develop as a tax professional through supporting the Group s Head of Tax in other areas of taxation. What we re looking for CTA or ACA qualified Strong stakeholder management skills Desire to develop tax skillset though autonomous research Ability to respond positively to changing business issues A motivated, tenacious, and driven attitude with the ability to suggest and implement process improvements Ability to work to tight deadlines and complete work to a high standard under pressure In addition to a rewarding career, we support our GlobalData colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.