We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Senior Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. As part of this continued growth, the business is now seeking a Senior Product Owner to play a central role in the evolution of its digital surgery ecosystem - a suite of products combining artificial intelligence, data analytics, and intuitive design to improve how procedures are captured, reviewed, and shared globally. This is a1-year temporary position, looking to start ASAP To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 28 - 35ph ( 54,500- 68,000pa) You do not need a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with product vision and strategy. Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment across disciplines. Collaborating with engineering to deliver high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate release notes and user documentation. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. About You You're a confident, detail-oriented Product Owner who's passionate about creating technology that makes a real difference in healthcare who enjoys bridging the gaps between engineers and stakeholders to ensure the team builds the right product in the right way. Essential skills and experience: 1-3 years' experience in product ownership, software development, or UX within an Agile environment. Proven ability to manage and deliver Agile digital product development projects end-to-end. Understanding of healthcare software systems or medical devices, ideally within surgical or interventional settings. Working knowledge of regulatory frameworks (e.g. ISO 13485). Strong communication and collaboration skills - confident engaging with engineers, clinicians, and stakeholders. Excellent attention to detail and organisational ability. Flexible, proactive, and comfortable balancing independent work with teamwork. Desirable: Experience working with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
Dec 08, 2025
Seasonal
Would you like to join an innovative company nominated by Forbes as one of the top 500 companies in the World to work for? We are looking for a Senior Product Owner/ Product Specialist to join a Global medical technology leader that is reimagining digital solutions. This organisation is developing a connected, data-driven ecosystem that applies AI, augmented reality, computer vision, and live video collaboration to transform workflows in operating theatres and procedure rooms around the world. As part of this continued growth, the business is now seeking a Senior Product Owner to play a central role in the evolution of its digital surgery ecosystem - a suite of products combining artificial intelligence, data analytics, and intuitive design to improve how procedures are captured, reviewed, and shared globally. This is a1-year temporary position, looking to start ASAP To be considered for a position, you must be available to begin work within the next 6 weeks. Working Hours: Monday - Friday 08:30 - 17:00 - Hybrid working - Tues & Weds in Central London office in walking distance of Old Street and Angel stations. 28 - 35ph ( 54,500- 68,000pa) You do not need a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with product vision and strategy. Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment across disciplines. Collaborating with engineering to deliver high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate release notes and user documentation. This is a highly collaborative role that combines strategic thinking with hands-on execution and an understanding of clinical workflows. About You You're a confident, detail-oriented Product Owner who's passionate about creating technology that makes a real difference in healthcare who enjoys bridging the gaps between engineers and stakeholders to ensure the team builds the right product in the right way. Essential skills and experience: 1-3 years' experience in product ownership, software development, or UX within an Agile environment. Proven ability to manage and deliver Agile digital product development projects end-to-end. Understanding of healthcare software systems or medical devices, ideally within surgical or interventional settings. Working knowledge of regulatory frameworks (e.g. ISO 13485). Strong communication and collaboration skills - confident engaging with engineers, clinicians, and stakeholders. Excellent attention to detail and organisational ability. Flexible, proactive, and comfortable balancing independent work with teamwork. Desirable: Experience working with clinicians or surgeons. Familiarity with Test-Driven and Behaviour-Driven Development environments. Exposure to Linux subsystems or medical software integration. Willingness to travel occasionally for meetings, workshops, or customer engagement. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Asset Intelligence Manager for a local authority in London! Salary: £58,899 - £62,106, subject to experience Contract: Permanent About the Role We are seeking an experienced Asset Intelligence Manager to lead the governance and management of property data and information systems for a large and diverse property portfolio, including socially rented homes and commercial properties. This is a critical role ensuring accurate, high-quality data to inform strategic decision-making, investment planning, and statutory reporting. You will lead a team responsible for maintaining robust asset information systems, driving data governance, and ensuring compliance with internal standards, regulatory requirements, and industry best practice. The role also involves collaborating with internal and external stakeholders to support capital programmes, repairs, compliance, and servicing. Key Responsibilities Develop and maintain asset information systems and governance frameworks to ensure data quality and security. Lead on configuration, integration, and optimisation of asset management systems. Provide expert advice and training on data management and system use. Produce accurate reports for internal and external stakeholders, including statutory returns and performance KPIs. Support investment modelling and scenario planning for strategic asset management. Drive continuous improvement through audits, data validation, and quality assurance processes. Lead and develop the Asset Intelligence Team, fostering high performance and innovation. We're looking for someone with: A relevant technical/professional qualification or equivalent experience. Strong experience in data governance, asset information management, and system configuration. Advanced skills in Power BI, Excel, and Purview, plus experience with GIS tools (ArcGIS, MapInfo). Proven ability to manage complex databases and produce insightful reports. Excellent communication skills to convey complex information clearly and influence stakeholders. Leadership experience with the ability to motivate and develop a team. This is an exciting opportunity to play a pivotal role in shaping how property data drives strategic decisions and service delivery. You'll work in a collaborative environment, leveraging technology and innovation to deliver value for money and improve outcomes for residents.Interested?Apply today and help us build a smarter, data-driven approach to asset management. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Dec 08, 2025
Full time
Asset Intelligence Manager for a local authority in London! Salary: £58,899 - £62,106, subject to experience Contract: Permanent About the Role We are seeking an experienced Asset Intelligence Manager to lead the governance and management of property data and information systems for a large and diverse property portfolio, including socially rented homes and commercial properties. This is a critical role ensuring accurate, high-quality data to inform strategic decision-making, investment planning, and statutory reporting. You will lead a team responsible for maintaining robust asset information systems, driving data governance, and ensuring compliance with internal standards, regulatory requirements, and industry best practice. The role also involves collaborating with internal and external stakeholders to support capital programmes, repairs, compliance, and servicing. Key Responsibilities Develop and maintain asset information systems and governance frameworks to ensure data quality and security. Lead on configuration, integration, and optimisation of asset management systems. Provide expert advice and training on data management and system use. Produce accurate reports for internal and external stakeholders, including statutory returns and performance KPIs. Support investment modelling and scenario planning for strategic asset management. Drive continuous improvement through audits, data validation, and quality assurance processes. Lead and develop the Asset Intelligence Team, fostering high performance and innovation. We're looking for someone with: A relevant technical/professional qualification or equivalent experience. Strong experience in data governance, asset information management, and system configuration. Advanced skills in Power BI, Excel, and Purview, plus experience with GIS tools (ArcGIS, MapInfo). Proven ability to manage complex databases and produce insightful reports. Excellent communication skills to convey complex information clearly and influence stakeholders. Leadership experience with the ability to motivate and develop a team. This is an exciting opportunity to play a pivotal role in shaping how property data drives strategic decisions and service delivery. You'll work in a collaborative environment, leveraging technology and innovation to deliver value for money and improve outcomes for residents.Interested?Apply today and help us build a smarter, data-driven approach to asset management. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Dec 08, 2025
Full time
We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview Start Date: 8 December 2025 Salary: £12.21 per hour (£25,396.80 per annum) Hours: 40 hours per week Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 - Sat-Sun - some weekend working is a requirement. Training Duration: 8.5 days Contract: Permanent Required ID: For successful applicants, we will require documentation for Right to Work, Photo ID, Proof of Address and Proof of Permanent National Insurance Number. For a list of acceptable right to work documents can be found here Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being "a great place to work". What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who'll listen, ask the right questions and offer the solutions that leave them smiling. That's why we'll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you'll have the chance to support some of the world's leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: Process Excellence - Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication - You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness - You are able to be open to different ways of thinking and new ideas. Critical Thinking - You are able to think logically when making decisions. Solution Orientation - Having a forward thinking mindset focused on resolving challenges. Entrepreneurship - Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What does an average day look like? Now there's a question! A typical day will see you working in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process. Some days will be quiet with rest periods between calls, and other days could be busy with everyone wanting your help at once. What do we need from you? People skills and confidence in your PC skills! A good attitude and the ability to interact with lots of different people. The ability to handle challenging calls with resilience and determination. Basic computer skills such as navigating between systems and switching between different applications. Flexibility, great attendance and good time keeping to make sure your available for our customers. What will we give you? Well there's plenty, where do we start? Paid training and additional support in a dedicated area that we call "Nesting". This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don't worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. The chance to showcase your skills and fast track your career through our internal progression path. Skills needed to be a Customer Expert We are looking for the following skills and attributes: Strong verbal and written skills with the ability to show attention to detail Ability to establish collaborative customer relationships in a fast-paced environment. A good attitude and the ability to interact with lots of different people. Professional and friendly telephone manner Customer Service experience Experience of working in a target driven environment to a high standard. PC skills, and the ability to navigate multiple systems competently, with ease. A good consistent typing speed Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence. Able to work within a fast paced, engaging environment Benefits of being a Customer Service Specialist On-line recruitment process, with potential job offer within 24 hours and fully paid training 28 days' holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary Lifestyle Benefits programme - featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy . Refer & Earn Scheme Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days' year and our Interactive Health and Wellbeing Hub Life Assurance Cover & Pension Scheme Length of Service and monthly recognition awards Opportunities for career development and progression Anything else that we have to offer? Always, and just to name a few Cineworld tickets - Up to 55% off Virgin Trains - 20% off Virgin Experience Days - 20% off 25% off O2 and 20% of EE Mobile Contracts Sony - 20% off Mobile Phones Ray-Ban - 20% off Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.
Get Staffed Online Recruitment Limited
Liverpool, Merseyside
Our client operates the city's waterfront event campus the interconnected venues include a major arena, conference centre and exhibition centre - as well as ticketing services and hotel facilities. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Our client is currently looking for a Production Technician Events & Resources to join their dynamic team. Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role This unique role splits roughly 60% direct event work and 40% resource management and maintenance. The role involves providing technical support and crewing during get ins, fit-ups and get outs, operating technical equipment across all disciplines including Lighting, Sound, Vision, Counterweight Flying and Rigging. You will interact with a wide variety of clients, production companies and Senior Management, requiring strong communication skills and meticulous attention to detail. You will work closely with the Resources and Development Manager, developing and implementing maintenance, inspection (PAT, COSHH) and servicing processes to maximise efficiency and utilisation of all department resources. You will carry out regular user checks of Production & IT areas and venue MEWPs, monitor equipment standards, and ensure housekeeping across production areas meets the Group s standards. You will supervise, guide and support casual and freelance staff and service partners to ensure safe working practices throughout events and maintenance/inspections. The ideal candidate will have demonstrable experience of event production set up, operation and breakdown across multiple technical disciplines, combined with proven expertise in maintenance and repairs of technical equipment and infrastructure. Our client highly valuez the behaviours, attitudes and skills that help you develop and excel in this role. They re looking for someone who: Can multi-task Is self-motivated Works well as part of a team and independently Demonstrates emotional intelligence, pragmatism, resilience, confidence, excellent customer service and first-class communication skills including conflict resolution Essential requirements include awareness of Health and Safety practices and legislation, an understanding of all elements of production for live events, knowledge of the events sector and rigging equipment, and expertise in maintenance and repairs of technical equipment and infrastructure. Licences for forklift, cherry picker and scissor lift operation are desirable, as is an IOSH Working Safely qualification. Previous experience of large corporate events, sporting events, concerts, exhibitions and working within a similar venue would be advantageous. If you are a hardworking and committed professional ready to contribute to our continued success, they d love to hear from you. Join our client and be part of something extraordinary. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 31/12/2025 Interview Date: 16/01/2026 Equality, Diversity & Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Dec 08, 2025
Full time
Our client operates the city's waterfront event campus the interconnected venues include a major arena, conference centre and exhibition centre - as well as ticketing services and hotel facilities. Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and event services. Our client is currently looking for a Production Technician Events & Resources to join their dynamic team. Company Benefits Our client is an award-winning, world-class venue where their people are at the heart of everything that they do. Recognition and reward are of huge importance to them, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Our client is a place where you can truly make a difference. Some of the wonderful things they have achieved / continue to work towards: Disability Confident Employer Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year they contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity in the grounds of their campus, they have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role This unique role splits roughly 60% direct event work and 40% resource management and maintenance. The role involves providing technical support and crewing during get ins, fit-ups and get outs, operating technical equipment across all disciplines including Lighting, Sound, Vision, Counterweight Flying and Rigging. You will interact with a wide variety of clients, production companies and Senior Management, requiring strong communication skills and meticulous attention to detail. You will work closely with the Resources and Development Manager, developing and implementing maintenance, inspection (PAT, COSHH) and servicing processes to maximise efficiency and utilisation of all department resources. You will carry out regular user checks of Production & IT areas and venue MEWPs, monitor equipment standards, and ensure housekeeping across production areas meets the Group s standards. You will supervise, guide and support casual and freelance staff and service partners to ensure safe working practices throughout events and maintenance/inspections. The ideal candidate will have demonstrable experience of event production set up, operation and breakdown across multiple technical disciplines, combined with proven expertise in maintenance and repairs of technical equipment and infrastructure. Our client highly valuez the behaviours, attitudes and skills that help you develop and excel in this role. They re looking for someone who: Can multi-task Is self-motivated Works well as part of a team and independently Demonstrates emotional intelligence, pragmatism, resilience, confidence, excellent customer service and first-class communication skills including conflict resolution Essential requirements include awareness of Health and Safety practices and legislation, an understanding of all elements of production for live events, knowledge of the events sector and rigging equipment, and expertise in maintenance and repairs of technical equipment and infrastructure. Licences for forklift, cherry picker and scissor lift operation are desirable, as is an IOSH Working Safely qualification. Previous experience of large corporate events, sporting events, concerts, exhibitions and working within a similar venue would be advantageous. If you are a hardworking and committed professional ready to contribute to our continued success, they d love to hear from you. Join our client and be part of something extraordinary. Please note, our client may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 31/12/2025 Interview Date: 16/01/2026 Equality, Diversity & Inclusion Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Data & Integration's Lead (Azure) I am recruiting for a rapidly growing, multi-site healthcare organisation in the middle of a major digital transformation. As their Data & Business Intelligence function continues to expand, they require a hands-on Data & Integration's Lead / Manager to take ownership of the Azure migration and enterprise integration strategy. This is a delivery-focused leadership role, working as the number two to the Director of Data & BI. You will own the day-to-day data engineering and integration's landscape, helping to shape modern cloud architecture while mentoring a small but capable team. You'll be joining at a pivotal point as the business migrates from GCP to Azure, modernises its data platform, and connects a complex ecosystem of finance, HR, and core operational systems. The role comes with strong visibility across the business and regular interaction with senior leadership, including the CFO. The Role Lead the development and maintenance of enterprise data and integration platforms Design, build, and manage Azure data pipelines using Data Factory, Data Lake, and SQL Own API and system-to-system integrations using Logic Apps, Function Apps, and related tools Oversee data governance, quality, and documentation Mentor a small Data & BI engineering team (currently 3 people) Partner closely with Finance, HR, Operations, and senior stakeholders Work with external MSPs and vendors to ensure best-practice delivery Technology & Experience Essential: Strong hands-on experience with the Azure data platform Proven experience delivering API and enterprise system integrations ETL/ELT pipelines, data modelling, and data warehousing Understanding of how data feeds into Power BI and analytics platforms Desirable: GCP exposure (to support migration) iPaaS platforms such as Boomi, MuleSoft, or Informatica Multi-site sector experience (healthcare, retail, hospitality, etc.) Package & Working Pattern Salary: £70,000 to £80,000 doe (flexible for standout candidates) Hybrid working: Basingstoke, 2 days a MONTH onsite. Two-stage interview process (online followed by on-site with Head of Data & CFO) If you're looking for a role where you can own data integration and play a key part in a major cloud transformation, apply now or get in touch for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Dec 08, 2025
Full time
Data & Integration's Lead (Azure) I am recruiting for a rapidly growing, multi-site healthcare organisation in the middle of a major digital transformation. As their Data & Business Intelligence function continues to expand, they require a hands-on Data & Integration's Lead / Manager to take ownership of the Azure migration and enterprise integration strategy. This is a delivery-focused leadership role, working as the number two to the Director of Data & BI. You will own the day-to-day data engineering and integration's landscape, helping to shape modern cloud architecture while mentoring a small but capable team. You'll be joining at a pivotal point as the business migrates from GCP to Azure, modernises its data platform, and connects a complex ecosystem of finance, HR, and core operational systems. The role comes with strong visibility across the business and regular interaction with senior leadership, including the CFO. The Role Lead the development and maintenance of enterprise data and integration platforms Design, build, and manage Azure data pipelines using Data Factory, Data Lake, and SQL Own API and system-to-system integrations using Logic Apps, Function Apps, and related tools Oversee data governance, quality, and documentation Mentor a small Data & BI engineering team (currently 3 people) Partner closely with Finance, HR, Operations, and senior stakeholders Work with external MSPs and vendors to ensure best-practice delivery Technology & Experience Essential: Strong hands-on experience with the Azure data platform Proven experience delivering API and enterprise system integrations ETL/ELT pipelines, data modelling, and data warehousing Understanding of how data feeds into Power BI and analytics platforms Desirable: GCP exposure (to support migration) iPaaS platforms such as Boomi, MuleSoft, or Informatica Multi-site sector experience (healthcare, retail, hospitality, etc.) Package & Working Pattern Salary: £70,000 to £80,000 doe (flexible for standout candidates) Hybrid working: Basingstoke, 2 days a MONTH onsite. Two-stage interview process (online followed by on-site with Head of Data & CFO) If you're looking for a role where you can own data integration and play a key part in a major cloud transformation, apply now or get in touch for a confidential discussion. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Bridgewater Resources UK
Bletchley, Buckinghamshire
Are you an experienced sales professional with a passion for driving national growth and building strong client relationships? A leading cable distributor is looking for a dynamic and results-driven National Business Development Manager to join their successful team. In this pivotal role, you'll have the opportunity to manage national accounts, negotiate impactful deals, and earn lucrative rewards for your efforts. The Opportunity The company you'll be joining specialises in the supply, management, and distribution of electrical cables across the UK and belongs to an impressive 1 billion distribution group. They offer a range of solutions including fixed wiring, energy cables, and industrial flexible cables to customers in the electrical wholesale, construction, and industrial sectors. As a National Business Development Manager, you will: Manage and grow relationships with key B2B clients in the electrical wholesale sector Negotiate and secure national deals with major customers and buying groups Identify and pursue new business opportunities to drive growth Develop a deep understanding of customer needs and market trends in the electrical wholesale and cables sectors Work remotely with the flexibility to manage your own diary effectively, while attending occasional meetings at the company's offices in London and Birmingham Rewards You will receive: A highly competitive starting salary (negotiable depending on experience and what you can bring to the role) Uncapped annual profit share bonus scheme Company car Optional membership of the company pension scheme Requirements To be successful in this National Business Development Manager role, you should have: Experience: A strong background in sales or management, particularly in the electrical wholesale market Market Knowledge: Comprehensive understanding of the electrical wholesale and copper cables markets Skills: Strong intelligence with excellent numerical and literacy abilities, coupled with outstanding negotiation skills Drive: Proven track record in business development and relationship management Flexibility: Willingness to travel extensively across the UK Think you have what it takes? Submit your application today to find out more!
Dec 08, 2025
Full time
Are you an experienced sales professional with a passion for driving national growth and building strong client relationships? A leading cable distributor is looking for a dynamic and results-driven National Business Development Manager to join their successful team. In this pivotal role, you'll have the opportunity to manage national accounts, negotiate impactful deals, and earn lucrative rewards for your efforts. The Opportunity The company you'll be joining specialises in the supply, management, and distribution of electrical cables across the UK and belongs to an impressive 1 billion distribution group. They offer a range of solutions including fixed wiring, energy cables, and industrial flexible cables to customers in the electrical wholesale, construction, and industrial sectors. As a National Business Development Manager, you will: Manage and grow relationships with key B2B clients in the electrical wholesale sector Negotiate and secure national deals with major customers and buying groups Identify and pursue new business opportunities to drive growth Develop a deep understanding of customer needs and market trends in the electrical wholesale and cables sectors Work remotely with the flexibility to manage your own diary effectively, while attending occasional meetings at the company's offices in London and Birmingham Rewards You will receive: A highly competitive starting salary (negotiable depending on experience and what you can bring to the role) Uncapped annual profit share bonus scheme Company car Optional membership of the company pension scheme Requirements To be successful in this National Business Development Manager role, you should have: Experience: A strong background in sales or management, particularly in the electrical wholesale market Market Knowledge: Comprehensive understanding of the electrical wholesale and copper cables markets Skills: Strong intelligence with excellent numerical and literacy abilities, coupled with outstanding negotiation skills Drive: Proven track record in business development and relationship management Flexibility: Willingness to travel extensively across the UK Think you have what it takes? Submit your application today to find out more!
Astute's Nuclear team are partnering with a world leader in the field of cable and pipe seals and are looking to recruit a Sales Development Representative to join their growing business. The Sales Development Representative is key to developing both new and existing clients. This is a phone based, hybrid working position, offering the opportunity to progress into an external sales position within two years. This position comes with a competitive salary, and a bonus scheme of 20%-40% based on personal and company performance. If you have experience in Account Management or cold calling and are looking to work for an organisation that values their staff and provides growth opportunities, then submit your CV to apply today. Responsibilities and duties of the Sales Development Representative role The Sales Development Representative will: Proactively identify and develop new business opportunities through existing accounts and new prospects. Collaborate with internal teams to build account intelligence, define target markets, and shape sales strategies. Conduct research and account mapping to understand customer needs and potential. Generate leads via cold calling, email outreach, referrals, and social selling. Reconnect with existing targets showing limited or no recent activity. Schedule meetings and coordinate introductions for the external sales team. Accurately record all activities and interactions in the CRM system. Follow up promptly on inbound leads and inquiries. Represent and promote the businesses core values both internally and externally. Provide regular, meaningful feedback to management on market trends, forecasts, and product planning. Offer pre-sales technical guidance and contribute to bespoke design solutions where needed. Build relationships with design engineering clients, organizing "lunch & learn" and CPD sessions. Professional qualifications We are looking for someone with the following: Degree or equivalent qualification (candidates with relevant experience will be considered without a degree). Proven experience in a business development or sales role, ideally phone based. Industry experience in one or more of the following sectors is an advantage: power generation, data centres, onshore oil & gas, rail, pharmaceuticals, or water. Understanding of civil, electrical, control, automation, or mechanical systems relevant to our markets. Demonstrated success managing complex, long-term sales projects. Skilled in using industry databases, project news, and professional networks to identify opportunities. Salary and benefits of the Sales Development Representative role: Competitive salary Hybrid Working Up to 40% performance bonus Career progression opportunity Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Dec 08, 2025
Full time
Astute's Nuclear team are partnering with a world leader in the field of cable and pipe seals and are looking to recruit a Sales Development Representative to join their growing business. The Sales Development Representative is key to developing both new and existing clients. This is a phone based, hybrid working position, offering the opportunity to progress into an external sales position within two years. This position comes with a competitive salary, and a bonus scheme of 20%-40% based on personal and company performance. If you have experience in Account Management or cold calling and are looking to work for an organisation that values their staff and provides growth opportunities, then submit your CV to apply today. Responsibilities and duties of the Sales Development Representative role The Sales Development Representative will: Proactively identify and develop new business opportunities through existing accounts and new prospects. Collaborate with internal teams to build account intelligence, define target markets, and shape sales strategies. Conduct research and account mapping to understand customer needs and potential. Generate leads via cold calling, email outreach, referrals, and social selling. Reconnect with existing targets showing limited or no recent activity. Schedule meetings and coordinate introductions for the external sales team. Accurately record all activities and interactions in the CRM system. Follow up promptly on inbound leads and inquiries. Represent and promote the businesses core values both internally and externally. Provide regular, meaningful feedback to management on market trends, forecasts, and product planning. Offer pre-sales technical guidance and contribute to bespoke design solutions where needed. Build relationships with design engineering clients, organizing "lunch & learn" and CPD sessions. Professional qualifications We are looking for someone with the following: Degree or equivalent qualification (candidates with relevant experience will be considered without a degree). Proven experience in a business development or sales role, ideally phone based. Industry experience in one or more of the following sectors is an advantage: power generation, data centres, onshore oil & gas, rail, pharmaceuticals, or water. Understanding of civil, electrical, control, automation, or mechanical systems relevant to our markets. Demonstrated success managing complex, long-term sales projects. Skilled in using industry databases, project news, and professional networks to identify opportunities. Salary and benefits of the Sales Development Representative role: Competitive salary Hybrid Working Up to 40% performance bonus Career progression opportunity Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.
Cloud Architect - Contract Rate: Up to 850/day IR35: Inside Duration: Long-term Hybrid working. Please not that previous Public Sector experience is essential as is the ability to obtain SC Clearance. Role Overview We're seeking an experienced Cloud Architect to design and deliver secure, scalable cloud solutions for a major government transformation programme. You'll lead cloud migration projects, optimise infrastructure, and ensure compliance with security standards. Key Responsibilities Design and implement cloud architectures (AWS, Azure, GCP). Drive cloud migration and optimisation strategies. Ensure security and compliance across all solutions. Produce architecture documentation and technical specifications. Act as technical lead on cloud projects. Essential Skills Proven experience in cloud architecture and migration. Expertise in AWS, Azure, or GCP. Strong knowledge of security, compliance, and governance. Familiarity with automation, containerisation, and DevOps. Excellent communication and stakeholder management. Relevant certifications (AWS/Azure Solutions Architect). Apply now to join a high-profile programme delivering innovation and sustainability in the public sector. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 08, 2025
Contractor
Cloud Architect - Contract Rate: Up to 850/day IR35: Inside Duration: Long-term Hybrid working. Please not that previous Public Sector experience is essential as is the ability to obtain SC Clearance. Role Overview We're seeking an experienced Cloud Architect to design and deliver secure, scalable cloud solutions for a major government transformation programme. You'll lead cloud migration projects, optimise infrastructure, and ensure compliance with security standards. Key Responsibilities Design and implement cloud architectures (AWS, Azure, GCP). Drive cloud migration and optimisation strategies. Ensure security and compliance across all solutions. Produce architecture documentation and technical specifications. Act as technical lead on cloud projects. Essential Skills Proven experience in cloud architecture and migration. Expertise in AWS, Azure, or GCP. Strong knowledge of security, compliance, and governance. Familiarity with automation, containerisation, and DevOps. Excellent communication and stakeholder management. Relevant certifications (AWS/Azure Solutions Architect). Apply now to join a high-profile programme delivering innovation and sustainability in the public sector. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Cloud Architect - Contract Rate: Up to 850/day IR35: Inside Duration: Long-term Hybrid working. Please not that previous Public Sector experience is essential as is the ability to obtain SC Clearance. Role Overview We're seeking an experienced Cloud Architect to design and deliver secure, scalable cloud solutions for a major government transformation programme. You'll lead cloud migration projects, optimise infrastructure, and ensure compliance with security standards. Key Responsibilities Design and implement cloud architectures (AWS, Azure, GCP). Drive cloud migration and optimisation strategies. Ensure security and compliance across all solutions. Produce architecture documentation and technical specifications. Act as technical lead on cloud projects. Essential Skills Proven experience in cloud architecture and migration. Expertise in AWS, Azure, or GCP. Strong knowledge of security, compliance, and governance. Familiarity with automation, containerisation, and DevOps. Excellent communication and stakeholder management. Relevant certifications (AWS/Azure Solutions Architect). Apply now to join a high-profile programme delivering innovation and sustainability in the public sector. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 08, 2025
Contractor
Cloud Architect - Contract Rate: Up to 850/day IR35: Inside Duration: Long-term Hybrid working. Please not that previous Public Sector experience is essential as is the ability to obtain SC Clearance. Role Overview We're seeking an experienced Cloud Architect to design and deliver secure, scalable cloud solutions for a major government transformation programme. You'll lead cloud migration projects, optimise infrastructure, and ensure compliance with security standards. Key Responsibilities Design and implement cloud architectures (AWS, Azure, GCP). Drive cloud migration and optimisation strategies. Ensure security and compliance across all solutions. Produce architecture documentation and technical specifications. Act as technical lead on cloud projects. Essential Skills Proven experience in cloud architecture and migration. Expertise in AWS, Azure, or GCP. Strong knowledge of security, compliance, and governance. Familiarity with automation, containerisation, and DevOps. Excellent communication and stakeholder management. Relevant certifications (AWS/Azure Solutions Architect). Apply now to join a high-profile programme delivering innovation and sustainability in the public sector. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
The Global Commercial Analytics organization is committed to transforming data into actionable intelligence, empowering Pfizer to stay competitive and innovative in today's data-driven landscape. We play a pivotal role in extracting insights from large and complex datasets to drive strategic decision-making. Collaborating closely with various subject matter experts across various fields, our team leverages advanced statistical analysis, machine learning techniques, and data visualization tools to uncover patterns, trends, and correlations within the data. Additionally, we are dedicated to delivering new, innovative capabilities by deploying cutting-edge machine learning algorithms and artificial intelligence techniques to solve complex problems and create value. We are looking for a Sr. Manager, Data Science and AI who will be responsible for collaborating with CMO & BT leadership in shaping International AI roadmap, will be part of a DS &AI team designing, delivering, and upgrading innovative global capabilities and driving AI fluency in the anchor markets ( majorly EU ). This includes leading the execution and interpretation of AI/ML models, framing problems, and shaping solutions with clear and compelling communication of data-driven insights. This role is dynamic, require consulting experience to drive AI transformation to a fast-paced international commercial organization and should stay highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join GCA colleagues worldwide that are driving business transformation through proactive thought-leadership, innovative analytical capabilities, and their ability to communicate highly complex and dynamic information in new and creative ways. Roles & Responsibilities Deliver advanced analytical models, predictive algorithms, and AI-powered tools to extract actionable insights to drive Commercial strategies and tactics for BT/CMO & ICDLT. Engage with the end-to-end delivery of data science insights, from framing the business question, designing the solution, and delivering recommendations. Break down technical concepts into digestible insights and guide diverse stakeholders how to interpret. Continuously evaluate and enhance existing data science capabilities, identifying opportunities for optimization and innovation to drive greater business impact and ROI. Build strong relationships with key stakeholders, effectively communicating the value proposition of data science and fostering a culture of data-driven decision-making. Drive AI adoption and thought partner for innovation. Collaborate Cross-Functionally as an International Business Focused AI POD Collaborate within the analytics POD, coordinating efforts with the Insight Strategy & Execution , Market Research Insights counterparts, In market DS to develop and execute a comprehensive analytics solution for both local & international markets. Deliver consolidated insights and actionable recommendations to International Commercial teams, ensuring alignment with strategic objectives and insights finding. Represent data science function and capabilities in Analytic meetings. Work closely with cross-functional teams to ensure seamless integration of business analytics insights into decision-making processes and strategic initiatives. Innovative Data Science Capabilities Support the design, delivery, and scaling of innovative solutions across the organization from pilot phases to full-scale implementation. Collaborate on the delivery process, leveraging agile methodologies and best practices to efficiently progress from pilot projects to scalable solutions, while maintaining a focus on quality and innovation. Actively participate in upgrading and refining capabilities based on feedback and insights gathered during pilot phases, continuously enhancing the effectiveness and relevance of implemented solutions. Play a key role in the organizational transformation by facilitating the adoption of new capabilities at scale. Cross-Functional Collaboration Work closely with CMO, BT, Digital, in country DS and IIS colleagues to deliver smooth scalable projects withing GCA. Work closely with Analytics Engineering to ensure the data ecosystem is conducive for data science modeling purposes. Partner with Digital teams to enhance data science capabilities, aligning efforts to leverage digital data sources effectively. Foster collaboration with other teams to ensure seamless integration of data science initiatives across the organization's infrastructure, promoting efficiency and effectiveness in leveraging data for informed decision-making. QUALIFICATIONS Minimum of bachelors degree with strong relevant experience, preferably in engineering, economics, statistics, computer science, or related quantitative field. Advanced degree with some relevant experience in Applied Econometrics, Statistics, Data Mining, Machine Learning, Analytics, Mathematics, Operations Research, Industrial Engineering, MBA or related field preferred. Experience using data science models to solve problems in a business environment setting. Relevant Experience Experience with machine learning technology, such as: big data, Java, Python, R, AWS, LLM models,. Scala and visualization techniques, including Dash, Tableau and Angular. Experience in understanding brand content, strategy, and tactics. Ability to effectively utilize dashboards and data products to derive insights. Experience with supporting commercial strategies and tactics, experience in pharmaceutical or healthcare industry is preferred. Experience in management of secondary data with application of real-world data. Experience with both traditional SQL and modern NoSQL data stores including SQL, and large-scale distributed systems such as Hadoop and or working in Snowflake/Databricks. Ability to partner with cross-functional teams (Commercial, Medical, Operations) to execute brand tactics. Able to connect, integrate and synthesize analysis and data into a meaningful so what to drive concrete strategic recommendations for brand tactics. Capable of describing relevant caveats in data or in a model and how they relate to business question. Ability to be flexible, prioritize multiple demands and deal with ambiguity. PROFESSIONAL CHARACTERISTICS Growth Mindset: Evaluates, understands and communicates the impact of certain data insights across the business and works to assist business partners foresee potential strategic changes. Analytical Thinker: Understands how to synthesize facts and information from varied data sources, both new and pre-existing, into discernable insights and perspectives; takes a problem-solving approach by connecting analytical thinking with an understanding of business drivers and how CAAI can provide value to the organization. Strong Data and Information Manager: Understands and uses analytical skills/tools to produce data in a clean, organized way to drive objective insights. Strong Communicator: Can understand, translate, and distill the complex, technical findings of the data science team into commentary that facilitates effective decision making; can readily align interpersonal style with the individual needs of others. Relationship Manager: Acts as a thought partner and brings forward recommendations/questions that influences stakeholders; builds robust and long-term strategic relationships with individuals from all levels of the organization, understanding individual goals and objectives to ensure future alignment of the entire portfolio. Highly Collaborative: Manages projects with and through others; shares responsibility and credit; develops self and others through teamwork. Strong Project Manager: Clearly articulates scope and deliverables of projects; breaks complex initiatives into detailed component parts and sequences actions appropriately; develops action plans and monitors progress independently; designs success criteria and uses them to track outcomes; drives implementation of recommendations when appropriate, engages with stakeholders throughout to ensure buy-in. Proactive Self-Starter: Takes an active role in ones own professional development; stays abreast of analytical trends, and cutting-edge applications of data. Work Location Assignment: Hybrid (some office presence is required) Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business . click apply for full job details
Dec 08, 2025
Full time
The Global Commercial Analytics organization is committed to transforming data into actionable intelligence, empowering Pfizer to stay competitive and innovative in today's data-driven landscape. We play a pivotal role in extracting insights from large and complex datasets to drive strategic decision-making. Collaborating closely with various subject matter experts across various fields, our team leverages advanced statistical analysis, machine learning techniques, and data visualization tools to uncover patterns, trends, and correlations within the data. Additionally, we are dedicated to delivering new, innovative capabilities by deploying cutting-edge machine learning algorithms and artificial intelligence techniques to solve complex problems and create value. We are looking for a Sr. Manager, Data Science and AI who will be responsible for collaborating with CMO & BT leadership in shaping International AI roadmap, will be part of a DS &AI team designing, delivering, and upgrading innovative global capabilities and driving AI fluency in the anchor markets ( majorly EU ). This includes leading the execution and interpretation of AI/ML models, framing problems, and shaping solutions with clear and compelling communication of data-driven insights. This role is dynamic, require consulting experience to drive AI transformation to a fast-paced international commercial organization and should stay highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join GCA colleagues worldwide that are driving business transformation through proactive thought-leadership, innovative analytical capabilities, and their ability to communicate highly complex and dynamic information in new and creative ways. Roles & Responsibilities Deliver advanced analytical models, predictive algorithms, and AI-powered tools to extract actionable insights to drive Commercial strategies and tactics for BT/CMO & ICDLT. Engage with the end-to-end delivery of data science insights, from framing the business question, designing the solution, and delivering recommendations. Break down technical concepts into digestible insights and guide diverse stakeholders how to interpret. Continuously evaluate and enhance existing data science capabilities, identifying opportunities for optimization and innovation to drive greater business impact and ROI. Build strong relationships with key stakeholders, effectively communicating the value proposition of data science and fostering a culture of data-driven decision-making. Drive AI adoption and thought partner for innovation. Collaborate Cross-Functionally as an International Business Focused AI POD Collaborate within the analytics POD, coordinating efforts with the Insight Strategy & Execution , Market Research Insights counterparts, In market DS to develop and execute a comprehensive analytics solution for both local & international markets. Deliver consolidated insights and actionable recommendations to International Commercial teams, ensuring alignment with strategic objectives and insights finding. Represent data science function and capabilities in Analytic meetings. Work closely with cross-functional teams to ensure seamless integration of business analytics insights into decision-making processes and strategic initiatives. Innovative Data Science Capabilities Support the design, delivery, and scaling of innovative solutions across the organization from pilot phases to full-scale implementation. Collaborate on the delivery process, leveraging agile methodologies and best practices to efficiently progress from pilot projects to scalable solutions, while maintaining a focus on quality and innovation. Actively participate in upgrading and refining capabilities based on feedback and insights gathered during pilot phases, continuously enhancing the effectiveness and relevance of implemented solutions. Play a key role in the organizational transformation by facilitating the adoption of new capabilities at scale. Cross-Functional Collaboration Work closely with CMO, BT, Digital, in country DS and IIS colleagues to deliver smooth scalable projects withing GCA. Work closely with Analytics Engineering to ensure the data ecosystem is conducive for data science modeling purposes. Partner with Digital teams to enhance data science capabilities, aligning efforts to leverage digital data sources effectively. Foster collaboration with other teams to ensure seamless integration of data science initiatives across the organization's infrastructure, promoting efficiency and effectiveness in leveraging data for informed decision-making. QUALIFICATIONS Minimum of bachelors degree with strong relevant experience, preferably in engineering, economics, statistics, computer science, or related quantitative field. Advanced degree with some relevant experience in Applied Econometrics, Statistics, Data Mining, Machine Learning, Analytics, Mathematics, Operations Research, Industrial Engineering, MBA or related field preferred. Experience using data science models to solve problems in a business environment setting. Relevant Experience Experience with machine learning technology, such as: big data, Java, Python, R, AWS, LLM models,. Scala and visualization techniques, including Dash, Tableau and Angular. Experience in understanding brand content, strategy, and tactics. Ability to effectively utilize dashboards and data products to derive insights. Experience with supporting commercial strategies and tactics, experience in pharmaceutical or healthcare industry is preferred. Experience in management of secondary data with application of real-world data. Experience with both traditional SQL and modern NoSQL data stores including SQL, and large-scale distributed systems such as Hadoop and or working in Snowflake/Databricks. Ability to partner with cross-functional teams (Commercial, Medical, Operations) to execute brand tactics. Able to connect, integrate and synthesize analysis and data into a meaningful so what to drive concrete strategic recommendations for brand tactics. Capable of describing relevant caveats in data or in a model and how they relate to business question. Ability to be flexible, prioritize multiple demands and deal with ambiguity. PROFESSIONAL CHARACTERISTICS Growth Mindset: Evaluates, understands and communicates the impact of certain data insights across the business and works to assist business partners foresee potential strategic changes. Analytical Thinker: Understands how to synthesize facts and information from varied data sources, both new and pre-existing, into discernable insights and perspectives; takes a problem-solving approach by connecting analytical thinking with an understanding of business drivers and how CAAI can provide value to the organization. Strong Data and Information Manager: Understands and uses analytical skills/tools to produce data in a clean, organized way to drive objective insights. Strong Communicator: Can understand, translate, and distill the complex, technical findings of the data science team into commentary that facilitates effective decision making; can readily align interpersonal style with the individual needs of others. Relationship Manager: Acts as a thought partner and brings forward recommendations/questions that influences stakeholders; builds robust and long-term strategic relationships with individuals from all levels of the organization, understanding individual goals and objectives to ensure future alignment of the entire portfolio. Highly Collaborative: Manages projects with and through others; shares responsibility and credit; develops self and others through teamwork. Strong Project Manager: Clearly articulates scope and deliverables of projects; breaks complex initiatives into detailed component parts and sequences actions appropriately; develops action plans and monitors progress independently; designs success criteria and uses them to track outcomes; drives implementation of recommendations when appropriate, engages with stakeholders throughout to ensure buy-in. Proactive Self-Starter: Takes an active role in ones own professional development; stays abreast of analytical trends, and cutting-edge applications of data. Work Location Assignment: Hybrid (some office presence is required) Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business . click apply for full job details
Pfizer UK Undergraduate Programme 2026/2027 Optimization, Analytics & Recruitment Solutions Undergraduate Data Analytics Clinical Development and Operations, Optimization, Analytics & Recruitment Solutions Who can apply? Applicants must be completing a placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. Please note that we will only consider candidates who have applied by completing the Pfizer Placement Application Form. Candidates who do not complete and attach the application form will NOT be considered. You can download the Word version of the Application Form here: Undergraduate Vacancies Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. To learn more about this exciting opportunity, please see below Department Overview The Optimization, Analytics & Recruitment Solutions (OARS) team provides fit for purpose, robust intelligence and data insights designed to optimize performance of the Research & Development (R&D) engine providing analytics & intelligence to customers and stakeholders across clinical and regulatory functions within Pfizer Research Development and Pfizer Oncology Development. Within OARS, the team look at the goals and protocols of clinical studies to assess their feasibility and drive decision making through providing country- and site-specific analysis and assumptions. OARS partner with the clinical study team to optimize plans for country and site selection using accurate data analysis, data-driven estimates and scenario planning. Data aggregation and visualization tools will be used to comprehend quality signals for improved performance analytics and historical trend analyses. In addition, the team provides the analytical support and development of predictive models that enable and support Pfizers portfolio of clinical trials. What can I achieve and what will I be accountable for whilst completing a placement at Pfizer? The successful candidate will have the opportunity to develop an in-depth comprehension of the key elements of the planning stages of clinical studies. Through working in OARS, you will get hands-on experience in many critical aspects of using data to support key decisions being taken within Research and Development. All successful applicants will have their assignment in OARS - working closely with experienced members of the team. The successful applicant will become part of the OARS team and will be expected to develop a sound technical grasp of the key stages in country & site selection, clinical study protocol optimization, enrollment modelling and ensuring quality is at the heart of all we do. What other opportunities and benefits do Pfizer offer? OARS partners closely with other functions within Pfizer and as such the successful candidate has the opportunity to gain insights to other core clinical development functions including: Clinical Development Project Management Sourcing Compliance Management We aim to facilitate an awareness of other areas of the business across the course of the placement, to provide a rounded awareness of the pharmaceutical business. Successful applicants will also have the opportunity to have access to an extensive library of training tools and participate in regular educational sessions. Candidates will be offered participation in voluntary events such as STEM (Science, Technology, Engineering and Math) supported activities and are actively encouraged to get involved in delivering science demonstrations to school pupils as part of the Pfizer STEM outreach programme, at events like Science Fairs. When can I start? Placements will start on 1st September 2026 and will run for 12 months. PERSON SPECIFICATION Type of person we are looking for, in relation to Skills, Knowledge and Motivation: Completing placement as part of University Degree at a UK University either through Year In Industry/Industrial Placement or Gap Year On target for a good Degree Classification Self-motivated with ability to work freely Demonstrated effectiveness working as part of a team Strong verbal and written communication skills Detail focused Solution oriented and good joint problem-solving abilities High IT literacy (experience in Word, Excel, PowerPoint) Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Who can apply? Applicants must be completing placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. This position will close for applications on 4th January 2026. Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Please access the Word version of the Application Form here: Undergraduate Vacancies Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Support Services JBRP1_UKTJ
Dec 08, 2025
Full time
Pfizer UK Undergraduate Programme 2026/2027 Optimization, Analytics & Recruitment Solutions Undergraduate Data Analytics Clinical Development and Operations, Optimization, Analytics & Recruitment Solutions Who can apply? Applicants must be completing a placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. Please note that we will only consider candidates who have applied by completing the Pfizer Placement Application Form. Candidates who do not complete and attach the application form will NOT be considered. You can download the Word version of the Application Form here: Undergraduate Vacancies Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. To learn more about this exciting opportunity, please see below Department Overview The Optimization, Analytics & Recruitment Solutions (OARS) team provides fit for purpose, robust intelligence and data insights designed to optimize performance of the Research & Development (R&D) engine providing analytics & intelligence to customers and stakeholders across clinical and regulatory functions within Pfizer Research Development and Pfizer Oncology Development. Within OARS, the team look at the goals and protocols of clinical studies to assess their feasibility and drive decision making through providing country- and site-specific analysis and assumptions. OARS partner with the clinical study team to optimize plans for country and site selection using accurate data analysis, data-driven estimates and scenario planning. Data aggregation and visualization tools will be used to comprehend quality signals for improved performance analytics and historical trend analyses. In addition, the team provides the analytical support and development of predictive models that enable and support Pfizers portfolio of clinical trials. What can I achieve and what will I be accountable for whilst completing a placement at Pfizer? The successful candidate will have the opportunity to develop an in-depth comprehension of the key elements of the planning stages of clinical studies. Through working in OARS, you will get hands-on experience in many critical aspects of using data to support key decisions being taken within Research and Development. All successful applicants will have their assignment in OARS - working closely with experienced members of the team. The successful applicant will become part of the OARS team and will be expected to develop a sound technical grasp of the key stages in country & site selection, clinical study protocol optimization, enrollment modelling and ensuring quality is at the heart of all we do. What other opportunities and benefits do Pfizer offer? OARS partners closely with other functions within Pfizer and as such the successful candidate has the opportunity to gain insights to other core clinical development functions including: Clinical Development Project Management Sourcing Compliance Management We aim to facilitate an awareness of other areas of the business across the course of the placement, to provide a rounded awareness of the pharmaceutical business. Successful applicants will also have the opportunity to have access to an extensive library of training tools and participate in regular educational sessions. Candidates will be offered participation in voluntary events such as STEM (Science, Technology, Engineering and Math) supported activities and are actively encouraged to get involved in delivering science demonstrations to school pupils as part of the Pfizer STEM outreach programme, at events like Science Fairs. When can I start? Placements will start on 1st September 2026 and will run for 12 months. PERSON SPECIFICATION Type of person we are looking for, in relation to Skills, Knowledge and Motivation: Completing placement as part of University Degree at a UK University either through Year In Industry/Industrial Placement or Gap Year On target for a good Degree Classification Self-motivated with ability to work freely Demonstrated effectiveness working as part of a team Strong verbal and written communication skills Detail focused Solution oriented and good joint problem-solving abilities High IT literacy (experience in Word, Excel, PowerPoint) Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Who can apply? Applicants must be completing placement as part of a degree course at a UK University, either through Year in Industry/Industrial Placement or Gap Year. This position will close for applications on 4th January 2026. Please note that we only accept application forms. Please do not send over your CV or cover letter as they will not be considered. Please access the Word version of the Application Form here: Undergraduate Vacancies Pfizer UK and find instructions as to how to complete your application and more about eligibility criteria. Purpose Breakthroughs that change patients' lives At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives. Digital Transformation Strategy One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience. Flexibility We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Lets start the conversation! Equal Employment Opportunity We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. DisAbility Confident We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here! Support Services JBRP1_UKTJ
Senior Conference Producer Salary: £38,000 - £45,000 Bonus + Excellent Company Benefits SE London - Hybrid Fantastic opportunity for a talented Senior Conference Producer to join one of the industry's leading membership associations. Our client proudly produces and organises large scale events throughout the UK and internationally. The successful senior conference producer will lead across a number of flagship conferences and awards. Through relationships and research, the Senor Conference Producer knows the needs of their target audiences, and the hot topics in which they are interested. Success comes from attracting the most visitors to each of the events, by addressing the audience needs through a comprehensive programme of talks and experts. A key element of the role is writing key messaging to ensure the quality and relevance of the programme is communicated through the marketing campaign. Key Requirements: Senior Conference Producer Degree educated - 2:1 or higher, 2 years + in conference production - sector is flexible Excellent written skills Strong research skills Excellent project management skills Background in areas such as journalism, content creation, events, marketing, media and communication would also be considered. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Dec 08, 2025
Full time
Senior Conference Producer Salary: £38,000 - £45,000 Bonus + Excellent Company Benefits SE London - Hybrid Fantastic opportunity for a talented Senior Conference Producer to join one of the industry's leading membership associations. Our client proudly produces and organises large scale events throughout the UK and internationally. The successful senior conference producer will lead across a number of flagship conferences and awards. Through relationships and research, the Senor Conference Producer knows the needs of their target audiences, and the hot topics in which they are interested. Success comes from attracting the most visitors to each of the events, by addressing the audience needs through a comprehensive programme of talks and experts. A key element of the role is writing key messaging to ensure the quality and relevance of the programme is communicated through the marketing campaign. Key Requirements: Senior Conference Producer Degree educated - 2:1 or higher, 2 years + in conference production - sector is flexible Excellent written skills Strong research skills Excellent project management skills Background in areas such as journalism, content creation, events, marketing, media and communication would also be considered. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Financial Modelling Manager The Financial Modelling Manager will be responsible for developing and maintaining financial models to support decision-making within the Not For Profit sector. This role is based in London and requires expertise in analytics and financial modelling. Client Details Financial Modelling Manager The organisation is a respected entity within the Not For Profit sector, committed to delivering impactful and meaningful results. As a medium-sized organisation, they are known for their structured approach to analytics and strategic planning. Description Financial Modelling Manager The Financial Modelling Manager will lead a high-performing team and deliver innovative, automated financial models that drive strategic decision-making. This is a unique opportunity to combine finance expertise, technology skills, and leadership in a role that will transform how planning and forecasting are done. As Financial Modelling Manager, you will: Lead and mentor a team of finance professionals to deliver accurate, high-quality models and reports. Review and migrate existing models to secure, server-based platforms aligned with IT standards. Design and maintain robust financial models for planning, forecasting, stress testing, and performance evaluation. Collaborate with IT and security teams to integrate emerging technologies and automation into modelling processes. Maintain clear documentation and version control, ensuring audit-ready standards for all models. Identify opportunities for automation and process improvements to enhance accuracy and efficiency. Profile Financial Modelling Manager A successful Financial Modelling Manager should have: Advanced Microsoft Excel (including complex formulas, macros, and data analysis). Programming & Data Tools: VBA, SQL, SSIS, Azure Data Factory (ADF), Python, .NET, Java. Business Intelligence Tools: Power BI or similar for reporting and visualization. Version Control & Automation: CI/CD pipelines, and automated testing frameworks. Data Management: Strong understanding of data modelling, ETL/ELT processes, and governance standards. A relevant degree in finance, economics, mathematics, or a related field. Strong proficiency in financial modelling and analytical tools. Experience in the Not For Profit sector or a similar environment. Excellent communication skills to present complex data effectively. Job Offer Financial Modelling Manager Competitive salary ranging from 65,000 to 75,000 per annum. Standard benefits included to support your well-being. Permanent role based in London, offering stability and growth opportunities. Opportunity to contribute to impactful projects within the Not For Profit sector. Collaborative and supportive work environment. If you are passionate about analytics and financial modelling, and you are looking to make a difference in the Not For Profit sector, we encourage you to apply for this exciting opportunity in London!
Dec 08, 2025
Full time
Financial Modelling Manager The Financial Modelling Manager will be responsible for developing and maintaining financial models to support decision-making within the Not For Profit sector. This role is based in London and requires expertise in analytics and financial modelling. Client Details Financial Modelling Manager The organisation is a respected entity within the Not For Profit sector, committed to delivering impactful and meaningful results. As a medium-sized organisation, they are known for their structured approach to analytics and strategic planning. Description Financial Modelling Manager The Financial Modelling Manager will lead a high-performing team and deliver innovative, automated financial models that drive strategic decision-making. This is a unique opportunity to combine finance expertise, technology skills, and leadership in a role that will transform how planning and forecasting are done. As Financial Modelling Manager, you will: Lead and mentor a team of finance professionals to deliver accurate, high-quality models and reports. Review and migrate existing models to secure, server-based platforms aligned with IT standards. Design and maintain robust financial models for planning, forecasting, stress testing, and performance evaluation. Collaborate with IT and security teams to integrate emerging technologies and automation into modelling processes. Maintain clear documentation and version control, ensuring audit-ready standards for all models. Identify opportunities for automation and process improvements to enhance accuracy and efficiency. Profile Financial Modelling Manager A successful Financial Modelling Manager should have: Advanced Microsoft Excel (including complex formulas, macros, and data analysis). Programming & Data Tools: VBA, SQL, SSIS, Azure Data Factory (ADF), Python, .NET, Java. Business Intelligence Tools: Power BI or similar for reporting and visualization. Version Control & Automation: CI/CD pipelines, and automated testing frameworks. Data Management: Strong understanding of data modelling, ETL/ELT processes, and governance standards. A relevant degree in finance, economics, mathematics, or a related field. Strong proficiency in financial modelling and analytical tools. Experience in the Not For Profit sector or a similar environment. Excellent communication skills to present complex data effectively. Job Offer Financial Modelling Manager Competitive salary ranging from 65,000 to 75,000 per annum. Standard benefits included to support your well-being. Permanent role based in London, offering stability and growth opportunities. Opportunity to contribute to impactful projects within the Not For Profit sector. Collaborative and supportive work environment. If you are passionate about analytics and financial modelling, and you are looking to make a difference in the Not For Profit sector, we encourage you to apply for this exciting opportunity in London!
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 08, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Data Office is responsible for developing and implementing an enterprise-wide data strategy for BDO. Within the Data Office, the Data and Analytics team builds value-focussed data products strategically on the Enterprise Data and Analytics Platform (EDAP), internally for the firm. The Data Analytics Lead sits within this growing team to build, develop, and support the growing catalogue of data products offered by the Data Office and will play a vital part in the execution of the data strategy. Reporting to the Data Analytics Manager, the Data Analytics Lead will be a key role in the translation of data into meaningful and actionable insights. It is also their responsibility to provide value from the wealth of data available by understanding, not only the business, but also the technical aspects of the data. They will be curious and grow their knowledge of the business and systems to get to the bottom of what stakeholders are really asking for, providing the best product to suit their needs. The Data Analytics Lead will drive continuous improvement with developing value-adding products as well as by highlighting any data risks found through thorough testing and analysis. They will utilise their analytical expertise to support the technical development of the team and the data literacy of the business. You will; Strive for excellence in data analytics by driving, designing, building, and managing data analytics products. Deliver products with the right tool, considering security, sensitivity, and a strategic versus tactical approach. Work closely with the Data Engineering counterparts to develop the building blocks to analytics by understanding and contributing to the ETL processes with knowledge of project required analytical outputs. Possess foresight in builds of curated datasets to allow for further use cases than the original ask to support Data Engineering with information on what would be required to enhance curated datasets. Provide expert guidance and recommendations to the business on analytics, inclusive of advanced analysis, modelling and performance measurement. Understand BDO's analytical issues across streams and utilises this knowledge to maximise value from BDO's internal data as well in conjunction with external data sources. Collaborate with both business and technical subject matter experts to provide products which focus on a holistic approach. Ensure that data quality and governance are at the forefront of thought and works to inform and enable the Data Governance team in the advancement of BDO's data maturity. You'll be someone with; Experience of working in the fields of data analysis, data science, or business intelligence. Extensive experience in data analytics and data visualisation, inclusive of elements such as impact analysis and beyond descriptive and diagnostic analytics. Experience with designing and building ETL, data warehousing, data preparation and SQL. A track record in making data solutions accessible for end-users. Experience of working with stakeholders to deliver a data-driven approach to decision making. A demonstrable track record of driving the transition away from manual and heavily Excel based analysis towards automated or semi-automated solutions. Experience in translating business requirements whilst also enhancing their ask by providing and explaining useful additional analysis. Expert knowledge of star schema modelling including dimensional data modelling, the identification of dimensions, facts, measures and hierarchies. Advanced experience developing analytics using Microsoft Power BI and/or other data visualisation tools. Proficiency in SQL and, preferably, Python. Experience in team and resource management. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 08, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 08, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
