66 jobs found

Job Title: HGV Workshop Controller (90% productive) Location: Staines-Upon-Thames Salary: 47,500 - 55,000 per annum basic salary Shift Pattern: Monday to Friday - Days Benefits: Class 2 Licence Training through company Overtime at 1.5x Monday to Saturday Overtime at 2.0x Sundays & Bank Holidays Job Type: Permanent Are you a skilled and dedicated HGV Workshop Controller looking for an exciting career opportunity? Our client, a well-established and reputable commercial vehicle fleet company, is seeking a talented HGV Workshop Controller to join their team. If you are passionate about commercial vehicles, possess previous experience in the HGV dealership or fleet industry, and thrive in leadership roles, we would love to hear from you! Key Responsibilities: As a HGV Workshop Controller, you will be responsible for: Supporting the team Improving workshop performance. Routine Maintenance Diagnosis and Repairs Quality Control Documentation Customer Service Seasonal callout - 1/2 times per annum Participation in meetings Allocation of work Ensure availability of workshop equipment and tools Monitor health and safety regulations. Conduct performance evaluations Requirements: To be well-suited to this role as a HGV Workshop Controller, you should have: Technician Qualification Experience as a Workshop Controller Technical Skills Adequate Equipment Attention to Detail Team Player Safety Awareness Flexibility Understanding of compliance associated with Heavy Goods Vehicles. Basic computer skills as well as general business knowledge. Knowledge of service-relevant applications If you are a skilled HGV Workshop Controller looking for a challenging and rewarding career opportunity, apply today to join a respected commercial fleet vehicle company. Take the next step in your career and lead a team dedicated to delivering excellence in vehicle maintenance and customer service. How to apply - please submit your CV via this advert or contact Sam Roberts at Holt Recruitment on (phone number removed) or email (url removed) Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Graduate/Trainee Recruitment Consultant 25,000 + Commission (60K OTE) + Excellent Benefits Bristol City Centre Ernest Gordon Recruitment specialise in Engineering, Technology and IT Recruitment across the UK and internationally. We are at the beginning of our journey having only been established for 7 years and are excited about what the next 7 years look like. We have 3 sites and 40 staff - but this is just the beginning. We are looking for the next generation of Directors and Managers in the business. We want to work with ambitious, driven individuals who want to have a big career and ultimately see themselves as a Senior leader. Ernest Gordon are different. We are not your average recruitment company. We pride ourselves in standing out from the crowd, no shiny suits, Rolex watches or big egos here. At Ernest Gordon you leave your ego at the door - we have a culture of development, progression and always improving. In order to build a business you need dynamic staff who are always wanting to do and be better . What does a career with us look like? Sales. Make no mistake this is a sales job. Its all about business development, winning clients and working harder, faster and longer than the competition. The only raw ingredients you need to do exceptionally well here is hard work - the rest we can help you with. We are proud of the support, training and development we offer - great trips away and rapid progression. Ultimately with success comes the financial rewards with it so you can build a better life. We are a team. No individual is bigger than the whole team. We look out for each other here and want to foster a healthy, competitive environment where we all progress. We are on exciting journey and the future is a bright one. The people that get us there will be rewarded the best. That's the deal. What we offer: - 25 days holiday - Great base salary with realistic opportunities to increase it every 3 months - Excellent commission structure - you decide how much you earn - Company incentives - trips away - Vegas, Skiing, Ibiza - Monthly lunch clubs and expensed trips - Pension - Training and development program with clear progression path to Senior roles If you are competitive, driven and ambitous then we want to meet you. We are building for a better future. If you want to know more please give us a call or send your CV to us by hitting the apply button.

Trainee Sales Recruitment Consultant 25,000 + Commission (60K OTE) + 25 Days Holiday + Rapid Progression Bristol City Centre Ernest Gordon Recruitment specialise in Engineering, Technology and IT Recruitment across the UK and internationally. We are at the beginning of our journey having only been established for 7 years and are excited about what the next 7 years look like. We have 3 sites and 40 staff - but this is just the beginning. We are looking for the next generation of Directors and Managers in the business. We want to work with ambitious, driven individuals who want to have a big career and ultimately see themselves as a Senior leader. Ernest Gordon are different. We are not your average recruitment company. We pride ourselves in standing out from the crowd where performance and winning everyday is at the heart of who we are. At Ernest Gordon have a culture of development, progression and always improving. In order to build a business you need dynamic staff who are always wanting to do and be better . What does a career with us look like? Sales. Make no mistake this is a sales job. Its all about business development, winning clients and working harder, faster and longer than the competition. The only raw ingredients you need to do exceptionally well here is hard work - the rest we can help you with. We are proud of the support, training and development we offer - great trips away and rapid progression. Ultimately with success comes the financial rewards with it so you can build a better life. We are a team. No individual is bigger than the whole team. We look out for each other here and want to foster a healthy, competitive environment where we all progress. We are on exciting journey and the future is a bright one. The people that get us there will be rewarded the best. That's the deal. What we offer: - 25 days holiday - Great base salary with realistic opportunities to increase it every 3 months - Excellent commission structure - you decide how much you earn - Monthly lunch clubs and expensed trips - Pension If you want to know more please give us a call or send your CV to us by hitting the apply button.

Would you like to join a media owner known for connecting millions of consumers across the fitness, leisure, and wellbeing industries through AV, DOOH, Experiential Marketing and Brand Activation? Their mission is to bring entertainment, energy, and connection to people while they move, whether that's in gyms, leisure centres, or health clubs. The Marketing Manager will play a pivotal role in driving brand growth, shaping the company's market presence, and aligning all marketing activities with commercial objectives. This is a hands-on and strategic position, suited to someone who thrives in a fast-paced, collaborative environment. Key Responsibilities: Lead and develop the marketing team to ensure alignment with broader business goals. Create and deliver a strategic social media plan to grow brand engagement across LinkedIn and Instagram. Evolve the brand identity, ensuring consistency across all channels and touchpoints. Manage the corporate website strategy, working closely with SEO and development teams to improve engagement and conversion. Deliver marketing materials and campaigns that support sales and reflect the brand's tone and positioning. Plan and execute trade event strategies to enhance visibility and brand recall. Lead the design and delivery of multi-channel campaigns that drive awareness and demand for new products and services. Collaborate with PR agencies to secure industry coverage and thought leadership opportunities. Oversee the email marketing strategy (Mailchimp), ensuring effective segmentation, testing, and optimisation. The Candidate: Minimum 5 years' experience in a senior marketing position, ideally from a media owner environment. Proven ability to manage teams and deliver results in fast-paced environments. Experience in AV, media, or out-of-home industries preferred. Strong budget management and forecasting capabilities. Excellent stakeholder management and communication skills. Confident with Google Analytics, Mailchimp, and WordPress. Analytical thinker with the creativity to use data for storytelling and engagement. We Are Aspire Ltd are a Disability Confident Commited employer

Senior Service Advisor / Workshop Controller Automotive Dealership Location: Guildford Salary: £35,000 + Performance Bonus Hours: Monday to Friday, 8:00am 6:00pm 1 in 3 Saturdays, 8:30am 12:30pm Job Type: Full Time / Permanent Are you a skilled Senior Service Advisor / Workshop Controller looking to take the next step in your automotive career? We re working with a well-established motor trade dealership in Guildford seeking a confident and experienced Senior Service Advisor / Workshop Controller to join their dynamic team. This is a fantastic hybrid role that combines front-of-house customer service responsibilities with hands-on workshop coordination perfect for someone who understands both sides of the aftersales operation. About the Role: As a Senior Service Advisor / Workshop Controller, you will play a key role in the day-to-day operations of a busy dealership service department. You ll be the crucial link between the Service Advisors, Technicians, and the Service Manager, helping to deliver efficient workshop flow and exceptional customer service in a high-performing automotive environment. Key Responsibilities: Allocate and manage workload for the workshop team efficiently Oversee job progress and ensure timely, high-quality completion Act as liaison between front-of-house Service Advisors, Technicians, and management Support customer interactions, service bookings, and updates Manage job cards, invoicing, and follow-up communications Ensure workshop targets and KPIs are consistently achieved Maintain high standards of service delivery and customer satisfaction What We re Looking For: Proven experience as a Senior Service Advisor or Workshop Controller within the motor trade In-depth understanding of automotive service and workshop operations Excellent organisational, communication, and leadership skills A professional, customer-first approach and calm under pressure Experience using Pinnacle DMS is desirable but not essential What We Offer: Competitive basic salary of £35,000 Performance-related bonus structure Structured working hours with minimal weekend cover A supportive, team-oriented culture within a reputable automotive dealership Ongoing training and genuine career progression opportunities in the motor trade Apply Today: If you re a proactive and experienced Senior Service Advisor / Workshop Controller with a strong background in the automotive industry and a passion for delivering top-tier service, this is the opportunity you ve been waiting for. Apply now with your CV and a short cover letter to Stacey Hunt at ACS Automotive Recruitment Consultancy, outlining why you re the right fit for this exciting dealership role. ACS Automotive Recruitment Consultancy is the leading recruitment agency specialising in Automotive and Motor Trade recruitment. We are recruiting across the UK for Service Advisors and Workshop Controllers including Senior Service Advisors, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives. ACS Automotive Recruitment Consultancy covers a variety of sectors, including Service, Aftersales, Sales, Bodyshop, Accounts, Finance, Marketing, Managerial, Parts, Administration, Head of Business, and Confidential roles.

You've built a reputation for delivering exceptional customer experiences. You've led teams, driven growth, and solved problems others couldn't. But lately, something's missing, maybe it's the red tape, the endless Zoom calls, or the lack of real connection, appreciation or opportunity? Our client is offering more than a role. They're offering a culture where your voice matters, your ideas are welcomed, and your impact is felt. They're a family-run business with an international reputation and a self-sustaining flow of leads, no cold calls, no corporate nonsense. Just real relationships, real results, and a team that has each other's backs. They believe in empowering people, not managing them. They encourage responsible and accountable risk-taking, celebrate efficiency, and operate with a no-blame mindset. If you're tired of bureaucracy and want to be part of something meaningful, something long-term, this is your moment. The company are looking for someone who thrives in a collaborative, in-person environment, values their work-life balance, and is ready to grow into a leadership role like Head of Sales & Marketing. If you're ambitious, driven, and want to build something that lasts our client wants to meet you. What You'll Be Doing As Customer Success Manager, you'll be the voice of customers inside the business. You'll: Build and maintain strong, long-term customer relationships Ensure clients get maximum value from our solutions Nurture our supply partners and handle all referrals Identify opportunities for growth and upselling Collaborate across departments to improve customer experience Help shape our customer success strategy as we grow Develop your career-with a clear path to roles like Head of Sales & Marketing Why You'll Thrive No Red Tape: They trust their team to make smart decisions-no micromanagement, no endless approvals Risk-Friendly Culture: Innovation is encouraged. Mistakes are part of learning-no blame games here Inbound Pipeline: Their reputation speaks for itself. No cold calling-just genuine relationship building Family Feel: They've got each other's backs. You'll feel it from day one Work-Life Balance: They reward effort with flexibility. Evenings and weekends are yours Office-Based Teamwork: They value real collaboration-this is a full-time, in-office role in Doncaster Benefits You'll Love 25 days holiday + bank holidays Christmas break from Dec 24th to New Year Birthday off after 2 years' service Pension scheme Private healthcare via Westfield Career development: training, PDRs, and mapped progression If you are interested in this role and would like to learn more, please attach your up to date CV to the link provided and we will be in direct contact.

Our client, one of the UK's fastest-growing, tech-driven independent B2B energy suppliers is looking for a Retentions Sales Manager to lead their high-performing team. As the Retentions Sales Manager, you'll inspire, coach, and motivate your team to deliver exceptional results, keeping customers at the centre of every decision and interaction. If you are a results-driven sales leader with a passion for delivering outstanding customer retention , love leading people to success and thrive working in a target driven setting - apply today! Key Responsibilities: Lead and manage the Retentions team, setting and monitoring goals to exceed performance targets. Develop and refine retention processes, ensuring a customer-centric approach that aligns with business objectives. Coach, support and motivate team members to deliver outstanding customer experiences and retention outcomes. Analyse performance metrics and report to senior management on progress, forecasts and KPIs. Collaborate with senior leadership on workforce planning, recruitment and training needs. Drive a "one team" culture, fostering engagement, accountability and continuous improvement. Ensure compliance with company policies, industry regulations and internal governance frameworks. Experience Required: Proven experience in a sales leadership role, ideally within the utilities or energy sector Strong background in customer retention, loyalty, and renewals Experience in high-volume environments; call centre experience is advantageous Excellent leadership and coaching skills, able to motivate and inspire teams to achieve success Strong analytical skills and confident decision-making ability Proactive and solutions-focused mindset Resilient, target-driven, and commercially minded Ref: 15196Role: Retentions Sales Manager (Energy)Location: Oxford Salary: £40,000 - £45,000 + OTE uncapped earnings potential

Plant Area Manager Hours: 40 hours/week (Alternate weekends) Location: South East London Salary: £30,000-£35,000 DOE Your Role: As the Plant Area Manager, you'll oversee the day-to-day running of the department, ensuring shelves are well stocked, sales opportunities are maximised, and customers receive excellent service. You'll be responsible for ordering, allocations, and volumes, making smart commercial decisions to drive sales and minimise wastage. Deputising for the Centre Manager will also form part of the role, offering exposure to wider responsibilities. This is a great opportunity for an experienced manager to get into a top garden retail business. What We're Looking For: Strong retail experience, ideally in a garden centre or plant-focused environment Excellent plant knowledge IT literate - adept with excel in particular Commercially minded, able to analyse data to make targeted improvements Confident, hands-on leadership style with the ability to motivate a small team Perks & Benefits: Competitive salary Join a respected and growing business Staff discount, onsite parking, and wider company benefits Apply Now If you're interested, we would love to hear from you! For more information, contact Leo at or call .

Sundries Supervisor Location: Walton-on-Thames Working Hours: 40-42.5 hours per week Salary: Circa £28,000 This well-established, family-run garden centre group has built a loyal following over decades - known for their friendly service, quality products, and well-presented retail spaces. With a wide range that spans plants, garden care, homeware, and more, they combine trusted horticultural expertise with a strong retail offer, making them a go-to destination for customers in the local community. They're now looking for a Sundries Supervisor to take the lead on the garden care and sundries department - someone who thrives in a busy retail environment, has a great eye for merchandising, and enjoys supporting and developing a team. With the company continuing to invest in its stores and people, this is a great opportunity to join a stable, supportive business where you can grow your skills and career. The Role As Sundries Supervisor, you'll be responsible for the day-to-day running of your department, ensuring stock is well-managed, displays are inviting, and customers receive an excellent shopping experience. From compost and aggregates to gardening tools, sprays, and equipment, you'll keep the range well-presented, replenished, and performing well. Key Responsibilities: Lead, motivate, and support your department team. Ensure your area is well-stocked, beautifully merchandised, and efficiently run. Take responsibility for stock management, replenishment, and rotation. Use sales reports and analysis to drive performance. Maintain high standards of customer service and store presentation. Support with ordering and liaise with the buying team where needed. Uphold health & safety and operational procedures. Lead by example on the shop floor in a hands-on role. About You Retail management or supervisory experience in a busy, customer-facing environment. Garden centre or garden sundries knowledge would be a bonus, but not essential. Organised and commercially minded, with experience using sales reports and stock data. Strong team leadership skills and the ability to coach and develop others. Great visual merchandising skills and an eye for detail. Passionate about delivering a great customer experience. Perks & Benefits Generous staff discount scheme. Training and development opportunities. Free on-site parking. Staff incentive and recognition schemes. Company pension scheme. Supportive, friendly team culture. Apply Now Want to hear a little more?Contact Leo Novakovic at or call .

Department Manager Amazing Multi-product retailer Salary up to £30,000 + Bonus and Benefits We have a fantastic opportunity for a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products! We are looking for an Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store. We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive! As Department Manager, your responsibilities will include the following: Assist the store manager in leading and developing a great store team Driving customer service standards in your store. Driving sales in store and ensuring site profitability. Ensure company and product brand standards are maintained as well as adhering to H&S guidelines. Achieving store and company KPI's. Keeping up with current trends, including competitor analysis. Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment. In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential! Please apply now for this exciting Department Manager role with your most up to date CV Zachary Daniels is a Niche, National & International Recruitment Consultancy. Specialising in Buying, Merchandising & Ecommerce Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Marketing, Digital & Technology Property & Centre Management Retail, Trade, Leisure & Wholesale Operations Senior Appointments & Exec Sales Supply Chain & Logistics BBBH34606 NOTE - All emails from will be sent from the following & we will never contact you via WhatsApp without calling you prior nor would we ever ask for any financial information

Trainee Recruitment Consultant - Rapid Progression 25,000 + Commission (1st Year OTE up to 55k) + Full Training + Rapid Progression Bristol City Centre Are you highly motivated to make a long-lasting career in a fast-paced and exciting sales role, where you get out what you put in with unlimited earning potential? Are you looking to join a company that will heavily invest in your career, with uncapped commission rates and second-to-none training and development plans? Are you looking for a role where you will be given all the tools and development to rapidly progress into leadership roles in a short space of time? At Ernest Gordon we pride ourselves on standing out from the crowd and daring to be different. We invest heavily into the training, development, and progression of our staff to ensure we unluck their capabilities and their truest potential. With the opportunity for promotion every few months, managerial positions are on the horizon within the first year of joining us. Established just a few years ago, we have grown astronomically and aim to double our headcount and turnover year on year. We do this by taking on driven and determined people who dare to dream, letting nothing stand in their way on the road to success. Specialising in Engineering, Tech, IT, and Finance, we have 3 sites across the UK and upcoming plans for many more in the next couple of years. We are consistently growing and boast a bustling sales environment, healthy competition between our teams and offices, and of course plenty of support and guidance. As this is still only the beginning, joining now gives you every chance to rapidly progress to senior roles, management, and directorship - if you want it enough. Tailored training, unrivalled commission, structured progression; we truly value our employees to enable their success. No prior experience is needed, just the hunger and sheer will to stop at nothing to succeed. WHAT WE OFFER: Personal development, training and leadership training Unrivalled progression to Director level A place to be daring, a place to be ambitious and a place to become the best version of yourself WHY WE ARE DIFFERENT: Employees come first - to build a business we need great people Pay great commission- we want our employees to benefit and change their life No restrictions on where to do business - complete autonomy and flexibility to work the roles you want, where you want Rapid progression to Director level - to grow we need people who want to progress and have big careers WHO WE WANT: Motivated, driven with big aspirations Results focused and looking for a sales role Likes to have a laugh along the way Recruitment, Consultant, Technical, Engineering, Manager, Principal, Senior, Sales, Account, Bristol, Somerset, Southwest, Trainee, Graduate, Junior, Progression, training. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Description Quality Monitoring Advisor Location: Springfield Hospital, Chelmsford or Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time Salary: Depending on experience + Benefits Summary: Springfield Hospital opened in 1987 and is one of Essex leading private hospitals. It is a 68 bedded hospital all with en-suite facilities, three of which are two bedded parent and child rooms and a high dependency unit with three beds. There are six operating theatres, a physiotherapy department and on-site private GP services. The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. The role: We currently have a great new opportunity for a Quality Monitoring Advisor to join our team at either our Springfield hospital, in Chelmsford or Woodthorpe Hospital, in Nottingham. Duties will include: Audit enquiries end-to-end, by listening to calls and checking the quality against a values-based criteria to identify training needs and feedback to improve customer experience. Produce reports/scorecards on individual advisors call quality to be distributed to team leaders. Using findings to influence improvements to training material. Analyse performance data and trends and support the translation of these into recommended operational actions Taking a proactive approach using 'real-time' analytics you will be collating and interpreting data regarding Advisor, Customer and Business-related activities to provide insight and analysis to key stakeholders through clear visual, written and verbal communication. Identifying patterns and trends in data sets. Oversee the design and delivery of reports and insights that analyse business functions and key operational metrics Create and maintain a database with outcomes of quality scoring to allow for call quality analysis at a departmental level. Validating potential training needs within the department and reporting these trends to the Training and Development Co-Ordinator and Quality Assurance and Training Manager. Identifying root causes of errors that are received to establish patterns and areas of improvement for the contact centre. Highlighting any urgent findings from the QA process to the operational team, to be amended and reported as necessary. Completing Ad-hoc audits to validate trends identified by internal and external stakeholders. Working with leadership team to influence continual improvements of processes within the department. Skills and Attributes: Experience of call centre process Proven ability to analyse and present data and findings effectively to manage stakeholders Excellent knowledge of customer service and sales. Excellent written and verbal communication skills. Proficient with Microsoft Word, Excel and PowerPoint (advanced excel skills are a plus) Fast learner, able to understand new ideas and processes quickly. Flexible and adaptable with a proactive and innovative approach to the role. Ability to work at pace and adapt quickly to changing needs. Proven ability to work independently and manage own workload. Benefits: 25 Days Leave + Bank Holidays (pro-rata) Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Job Description Quality Monitoring Advisor Location: Springfield Hospital, Chelmsford or Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time Salary: Depending on experience + Benefits Summary: Springfield Hospital opened in 1987 and is one of Essex leading private hospitals. It is a 68 bedded hospital all with en-suite facilities, three of which are two bedded parent and child rooms and a high dependency unit with three beds. There are six operating theatres, a physiotherapy department and on-site private GP services. The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. The role: We currently have a great new opportunity for a Quality Monitoring Advisor to join our team at either our Springfield hospital, in Chelmsford or Woodthorpe Hospital, in Nottingham. Duties will include: Audit enquiries end-to-end, by listening to calls and checking the quality against a values-based criteria to identify training needs and feedback to improve customer experience. Produce reports/scorecards on individual advisors call quality to be distributed to team leaders. Using findings to influence improvements to training material. Analyse performance data and trends and support the translation of these into recommended operational actions Taking a proactive approach using 'real-time' analytics you will be collating and interpreting data regarding Advisor, Customer and Business-related activities to provide insight and analysis to key stakeholders through clear visual, written and verbal communication. Identifying patterns and trends in data sets. Oversee the design and delivery of reports and insights that analyse business functions and key operational metrics Create and maintain a database with outcomes of quality scoring to allow for call quality analysis at a departmental level. Validating potential training needs within the department and reporting these trends to the Training and Development Co-Ordinator and Quality Assurance and Training Manager. Identifying root causes of errors that are received to establish patterns and areas of improvement for the contact centre. Highlighting any urgent findings from the QA process to the operational team, to be amended and reported as necessary. Completing Ad-hoc audits to validate trends identified by internal and external stakeholders. Working with leadership team to influence continual improvements of processes within the department. Skills and Attributes: Experience of call centre process Proven ability to analyse and present data and findings effectively to manage stakeholders Excellent knowledge of customer service and sales. Excellent written and verbal communication skills. Proficient with Microsoft Word, Excel and PowerPoint (advanced excel skills are a plus) Fast learner, able to understand new ideas and processes quickly. Flexible and adaptable with a proactive and innovative approach to the role. Ability to work at pace and adapt quickly to changing needs. Proven ability to work independently and manage own workload. Benefits: 25 Days Leave + Bank Holidays (pro-rata) Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Job Description Quality Monitoring Advisor Location: Springfield Hospital, Chelmsford or Woodthorpe Hospital, Nottingham Hours: 37.5 hours per week, Full-time Salary: Depending on experience + Benefits Summary: Springfield Hospital opened in 1987 and is one of Essex leading private hospitals. It is a 68 bedded hospital all with en-suite facilities, three of which are two bedded parent and child rooms and a high dependency unit with three beds. There are six operating theatres, a physiotherapy department and on-site private GP services. The Woodthorpe Hospital is a 42 bedded private hospital on 2 wards offering multi-speciality surgery for day cases and inpatients stay for both private and NHS patients. It is a very busy Hospital with patients seen by many different speciality consultants including Orthopaedics, spinal, gynaecology, urology, gastroenterology, dermatology and ENT. The role: We currently have a great new opportunity for a Quality Monitoring Advisor to join our team at either our Springfield hospital, in Chelmsford or Woodthorpe Hospital, in Nottingham. Duties will include: Audit enquiries end-to-end, by listening to calls and checking the quality against a values-based criteria to identify training needs and feedback to improve customer experience. Produce reports/scorecards on individual advisors call quality to be distributed to team leaders. Using findings to influence improvements to training material. Analyse performance data and trends and support the translation of these into recommended operational actions Taking a proactive approach using 'real-time' analytics you will be collating and interpreting data regarding Advisor, Customer and Business-related activities to provide insight and analysis to key stakeholders through clear visual, written and verbal communication. Identifying patterns and trends in data sets. Oversee the design and delivery of reports and insights that analyse business functions and key operational metrics Create and maintain a database with outcomes of quality scoring to allow for call quality analysis at a departmental level. Validating potential training needs within the department and reporting these trends to the Training and Development Co-Ordinator and Quality Assurance and Training Manager. Identifying root causes of errors that are received to establish patterns and areas of improvement for the contact centre. Highlighting any urgent findings from the QA process to the operational team, to be amended and reported as necessary. Completing Ad-hoc audits to validate trends identified by internal and external stakeholders. Working with leadership team to influence continual improvements of processes within the department. Skills and Attributes: Experience of call centre process Proven ability to analyse and present data and findings effectively to manage stakeholders Excellent knowledge of customer service and sales. Excellent written and verbal communication skills. Proficient with Microsoft Word, Excel and PowerPoint (advanced excel skills are a plus) Fast learner, able to understand new ideas and processes quickly. Flexible and adaptable with a proactive and innovative approach to the role. Ability to work at pace and adapt quickly to changing needs. Proven ability to work independently and manage own workload. Benefits: 25 Days Leave + Bank Holidays (pro-rata) Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About Us Ramsay Health Care UK is a well-established global hospital group with over 60 years' experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS. We love people with a positive, "can do" attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success. We care. It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. "The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Lead Generation/Digital Experience Executive - office based, Birmingham. At Probrand, we re entering an exciting new phase of growth - and there s never been a better time to join us. We re a digitally led IT solutions provider that s transforming the way organisations buy and manage technology. Our award-winning digital procurement platform is at the heart of everything we do, helping customers streamline IT procurement, enhance spend control, and unlock value through automation, data, and integration. But we re not stopping there. Our vision is to grow through digital leadership - and we re building a team of smart, motivated people to help make that happen. We re passionate about innovation, and we thrive on making a measurable difference for our customers. At Probrand, you ll be part of a collaborative, forward-thinking culture where ideas are valued, contributions are recognised, and career growth is real. If you re excited by the idea of working at the intersection of technology, customer success, and digital transformation, we d love to hear from you. Role Overview The Digital Experience Executive plays a key role in driving client engagement and platform adoption across our customer base. As a front-line member of the Digital Experience team, you are responsible for lead generation, client outreach, onboarding support, and delivering engaging platform demonstrations. The role combines proactive sales outreach with responsive platform support and training to ensure a seamless and value-driven digital experience for every client. This is a development role, offering a career pathway into Account Management and Sales roles for high performers. The role requires high levels of resilience and tenacity - the successful candidate must be comfortable with outbound activity (calls, emails, and LinkedIn outreach), trying different methods to connect with prospects, and persisting through rejection to generate results. Strong organisational skills are essential to maintain follow-ups and ensure all actions are tracked and completed. Client Outreach & Lead Engagement Conduct outbound calls to prospective clients, focusing on promoting our digital platform solution. Follow up on leads from events, vendors, marketing campaigns, the MQL system, and other internal sources. Qualify leads and hand over opportunities to the appropriate sales team where necessary. Work with the Client Director to identify and engage dormant or low-spend accounts from the CRM using platform-led propositions. Support marketing activities by representing and promoting the platform solution at exhibitions and events. Platform Demonstration & Advocacy Deliver engaging and tailored online demonstrations of the platform to new and prospective clients. Clearly articulate the features, benefits, and commercial value of the platform to different audiences. Support the sales team in customer meetings by providing live platform walkthroughs. Onboarding & Platform Support Assist with client onboarding by guiding customers through initial setup, configuration, and usage. Work closely with account managers and account directors to ensure a seamless transition into the platform. Respond quickly and professionally to inbound platform queries via live chat, email, and other support channels. Customer Experience & Issue Resolution Provide responsive, helpful, and knowledgeable support to users experiencing platform issues or with general questions. Collaborate with internal teams to resolve more complex queries, ensuring timely follow-up and communication. Log common queries and feedback to support continuous improvement initiatives. Internal Collaboration Liaise with the Head of Digital Experience, sales, and marketing teams to ensure alignment on messaging, targeting, and lead follow-up. Share platform insights and user feedback to help influence future development priorities and UX improvements. Core Competencies Previous lead generation/telemarketing/telesales experience required Customer Centric Communication, both verbal and written Sales Awareness Problem Solving Team Collaboration Presentation Skills Key Behaviours Confidence, Hard Working, Positive Attitude, Proactive, Adaptability, Customer-Centric Thinking, Attention to Detail, Ambitious, Resilient, Organised. This is an office based role, therefore you will need to be in commuting distance to Birmingham city centre. Benefits 31 days holiday including bank holidays Option to buy and sell annual leave Life Insurance Free and confidential access to our Employee Assistance Programme 24/7 health, financial and wellbeing support Tailored benefits platform includes discounts on retail, travel, gym and leisure YuLife wellbeing app with 24/7 access to a virtual GP service, free will writing service and second medical opinion scheme Cycle to work salary sacrifice scheme Electric car salary sacrifice scheme Paid Volunteer Leave Training and development opportunities Brand new city centre office including free access to gym, shower facilities, secure lockers for bikes and onsite café Probrand is an equal opportunities employer, we value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. If you require any adjustments to the process to facilitate your application, please let us know.

Audit Director, Chartered accountant Your new company Hays client are, at their heart, a team with a real focus on indigenous Northern Irish companies. As a member of our fast-growing team, you will get the opportunity to work on a mix of some of Northern Ireland's most established companies, as well as some of the next generation of local companies which are growing their presence both here and further afield.As the Director of the Audit & Assurance practice, you will focus on the management and delivery of client engagements, as well as sales and practice development. In this role, you will develop high-performing people and teams, leading and supporting them to make an impact that matters and setting the direction to deliver exceptional client service. Your new role Develop a personal growth plan/strategy around a portfolio of potential new clients/new business;Identify and lead proposals for new clients and projects;Supervise, develop and motivate managers, including coaching and career guidance;Identify and lead integration of overseas resources (i.e. delivery centres) to drive efficient execution;Actively monitor and manage engagement economics such that revenue is recognised appropriately throughout the engagement;Consult and advise our clients on technical accounting, auditing and internal control matters, driving the delivery of services in a timely and effective way, exceeding our clients' quality expectations.Develop, maintain and leverage internal contacts across Deloitte businesses; andStay connected to market trends to think about future innovative solutions. What you'll need to succeed ACA/ACCA qualification (or equivalent)Extensive experience of working with IFRS, UK, US GAAP or equivalent reporting standardsThe ability to present client data in a clear and concise formatProven leadership skills demonstrating strong judgment, problem-solving, and decision-making abilities, and an ability to develop and motivate teams with team members at all levels.Experience working in a fast-paced, team environmentAbility to develop effective client relationships, in particular establishing rapport, trust and confidence with stakeholdersProject management experience What you'll get in return Hybrid working Full company benefits suite Bonus What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Service Advisors, Do you want to earn 40k+ OTE working as a Service Advisor? Working with a progressive, supportive and well respected dealer group and a sports brand! If so, The Recruitment Solution have the perfect role for you! The opportunity is based within their successful dealership in the North West London area. The ideal candidate will have main dealer experience, excellent customer service, upsales and administration skills. If you have experience with RTC, One Link and Kerridge this would be a distinct advantage. Why Apply for this Service Advisor vacancy? • Fantastic career opportunities, • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a LUXURY brand, who provide you with excellent support • Market leading £40,000+ OTE Service Advisor Requirements • You will be responsible for meeting and greeting customers into the service reception • Booking in vehicles • Raising and closing job cards • Gaining authorisations for work to be carried out • Liaising with the workshop in regards to work in progress • Arranging courtesy cars using the one link system • Costing, invoicing, customer handovers and up-selling. If you feel this Service Advisor role is of interest please call Daniel Walton today on (phone number removed) or send your CV to (url removed) alternatively you can call Daniel directly on (phone number removed). If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Lettings Team Leader At Connells Group, we're passionate about helping landlords successfully let their properties. Our team is at the heart of our success, and we're looking for a professional, driven Lettings Team Leader to lead a team of Lettings Negotiators within our Contact Centre in Dunstable. About the Role: You will be responsible for leading, motivating and inspiring a team of 7-8 negotiators. Your team will focus on outbound activity to generate and convert branch loadings, feeding valuable opportunities into the wider lettings business. This is a hands-on leadership role - you'll lead from the front, spending around 50% of your time on the phones, driving performance and supporting your team to achieve exceptional results. Key Responsibilities: Lead and Motivate: Manage and develop a team of negotiators within the Lettings Team, fostering a high-performance, positive culture. Drive Performance: Actively participate in outbound calling alongside your team to meet and exceed targets. Analyse and Report: Monitor KPIs, track campaign progress and provide clear performance reporting to senior management. Collaborate: Work closely with the wider Lettings department to ensure smooth campaign execution and accurate data handover. Maintain Standards: Ensure data accuracy, organisation and compliance are always upheld. Lead by Example: Personally contribute to team success through direct engagement and performance coaching. What We're Looking For: Proven Leadership: Experience managing a team of similar size within a sales or contact centre environment. Results-Focused: Demonstrated success in hitting performance metrics and driving team achievement. Strong Analytical Skills: Confident interpreting data and KPIs to make informed decisions. People-Oriented: Skilled in mentoring, motivating and developing individuals to reach their full potential. Organised and Proactive: Able to manage multiple priorities while maintaining attention to detail. Adaptable: Comfortable working in a fast-paced environment where priorities can shift quickly. What We Offer: Competitive Salary: Realistic first-year OTE of £40,000 with an uncapped commission structure. Career Growth: A clear development path within a leading UK property group. Recognition and Rewards: Quarterly incentives, team events, and awards for top performers. Supportive Environment: Comprehensive training, free on-site parking, and 24/7 access to AIG Smart Health services for you and your family. Why Join Us: This is more than a leadership role - it's an opportunity to make a real impact on the performance and growth of our Lettings team. If you're passionate about leading people, driving success, and playing a key role in shaping our future, we'd love to hear from you. Connells Group UK Is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you're excited about this role but your experience doesn't fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CC00680