Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Scheduler Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role The role of the Scheduler is to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our Lawn Operatives. Main duties Set optimisations for your allocated territories to allocate correct work orders and provide the working schedule for an operative. Create efficient crew runs utilising the Field Service platform. Adopt scheduling best practice in line with business requirements. Take ownership to understand and learn your territory adding efficiency to the work you provide in that territory. Organise Workflow and highlight any potential challenges in your territory. Review Daily figures to meet revenue targets. Liaise with Branch Managers and Lawn Operatives to assist with any updates or changes to schedules. Ensure all new customers receive first treatment in line with SLA or customer specified requests. Ensure any reschedule request are actioned in an appropriate time frame Support the wider team with any scheduling queries. Review scheduling reports regularly to assess action required and schedule within allocated time frame. Work collaboratively to make suggestions for platform enhancements. Action in day sickness and reschedule in line with customer satisfaction. Action any Tasks or cases assigned to you in a reasonable timeframe. Action any scheduling-based emails assigned to you. Work Collaboratively with a attitude to ensure all regional KPIs are met. Act with integrity at all times, championing excellent customer service. Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment. Silks and Experience Superb verbal and written communication skills. Ability to work individually and as part of a team. A 'customer first' attitude and approach to working A flexible and proactive approach to work. Computer literacy including the use of Microsoft Office suite Proven experience in providing high quality Customer Service. Working in a target driven environment. Salesforce platform experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking apply below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Mar 18, 2026
Full time
Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us. Title: Scheduler Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays Conveniently located on Junction 26 off the A55, 40 minutes from Chester and Wrexham by car or by local public transport links. GreenThumb Ltd has been making lawns look beautiful, lush green and weed free for over 36 years. From our humble beginnings in North Wales, we have grown to become Europe's largest Lawn Care company, with over 220 branches nationwide. What we can offer you 22 days annual leave (rising to 26 days with service), plus all public/bank holidays Well-appointed office environment with free onsite parking Medical cash plan Employee discount scheme (discounts on major retail and leisure brands) Free lawn treatments Occupational sick pay, maternity pay, paternity pay schemes Job-specific training and continuous development opportunities Long-service recognition Christmas shutdown About the role The role of the Scheduler is to create a working schedule to ensure delivery of GreenThumb Lawn treatments to our customers. To exceed expectations and to deliver high quality, efficient service for both our customers and our Lawn Operatives. Main duties Set optimisations for your allocated territories to allocate correct work orders and provide the working schedule for an operative. Create efficient crew runs utilising the Field Service platform. Adopt scheduling best practice in line with business requirements. Take ownership to understand and learn your territory adding efficiency to the work you provide in that territory. Organise Workflow and highlight any potential challenges in your territory. Review Daily figures to meet revenue targets. Liaise with Branch Managers and Lawn Operatives to assist with any updates or changes to schedules. Ensure all new customers receive first treatment in line with SLA or customer specified requests. Ensure any reschedule request are actioned in an appropriate time frame Support the wider team with any scheduling queries. Review scheduling reports regularly to assess action required and schedule within allocated time frame. Work collaboratively to make suggestions for platform enhancements. Action in day sickness and reschedule in line with customer satisfaction. Action any Tasks or cases assigned to you in a reasonable timeframe. Action any scheduling-based emails assigned to you. Work Collaboratively with a attitude to ensure all regional KPIs are met. Act with integrity at all times, championing excellent customer service. Carry out any other duties that may be considered relevant to the position within the terms of your contract of employment. Silks and Experience Superb verbal and written communication skills. Ability to work individually and as part of a team. A 'customer first' attitude and approach to working A flexible and proactive approach to work. Computer literacy including the use of Microsoft Office suite Proven experience in providing high quality Customer Service. Working in a target driven environment. Salesforce platform experience would be an advantage. Must be eligible to work in UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us by clicking apply below - we want to hear from you! You may have experience of the following: Contact centre, call centre, customer services, customer experience, sales, call handler, customer assistant.
Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Mar 18, 2026
Contractor
Customer Service Admin - Case Handler Location: Manchester (M3) Pay Rate: 14.50 per hour Hours: Monday to Friday, 08:30-17:00 (1 hour lunch) Contract: Initial 3-month temporary contract with potential to extension or perm placement Work Pattern: Fully onsite We are currently recruiting an Case Handler/Customer Service Admin to join a brilliant and well-established financial services company based in Deansgate Manchester (M3). This is a professional office-based role offering excellent long-term prospects, including the potential opportunity to secure a permanent position with access to multiple permanent benefits and bonuses. This role would suit someone competent and detail-oriented, and we are open to graduates looking to begin their career within financial services. MASSIVE focus on work ethic and attitude! Key Responsibilities: Supporting the processing of investment transfers Giving exceptional customer service through phone call, email and other methods of communication General administrative support across the business Accurate data entry and maintenance of records Processing documentation in line with regulatory requirements Managing emails and internal correspondence Ensuring all work complies with company and industry regulations What We're Looking For: A competent and reliable individual with strong attention to detail Previous admin or office experience beneficial but not essential Graduates welcome Confident using Microsoft Office and internal systems Professional attitude and ability to work both independently and within a team Must be able to pass a credit check and DBS check What's on Offer: Full-time, Monday-Friday working hours Professional role within a reputable company Comprehensive onsite training Opportunity to move to hybrid working If you're looking for a professional administrative role with long-term potential in a great company, please apply and we'll be in touch. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
I'm currently working with a fast-growing client based in Cowbridge who is looking to appoint a Mortgage Case Handler / Assistant Mortgage Manager to join their expanding team. This is a fantastic opportunity to join a business with ambitious growth plans , offering the chance to develop your career with clear internal progression opportunities as the company continues to expand. The Role: You will play a key role in supporting the mortgage process from application through to completion, ensuring cases progress efficiently while providing excellent support to advisers and clients. Key Responsibilities: Managing mortgage cases from submission through to completion Liaising with lenders, solicitors, advisers and clients to progress applications Ensuring all documentation is accurate and compliant Monitoring case progress and proactively resolving any issues Providing administrative and operational support to the wider mortgage team About You: CeMAP qualified (or equivalent) Previous experience within the mortgage processing cycle Strong organisational skills with the ability to manage multiple cases Excellent communication and relationship-building skills A proactive approach and the ability to work in a fast-paced environment Why Apply? Join a rapidly growing business with exciting expansion plans Opportunity for career development and internal progression Be part of a supportive and collaborative team If you are CeMAP qualified and have experience within the mortgage processing cycle, this could be a great next step in your career. For more information or to apply, please get in touch.
Mar 18, 2026
Full time
I'm currently working with a fast-growing client based in Cowbridge who is looking to appoint a Mortgage Case Handler / Assistant Mortgage Manager to join their expanding team. This is a fantastic opportunity to join a business with ambitious growth plans , offering the chance to develop your career with clear internal progression opportunities as the company continues to expand. The Role: You will play a key role in supporting the mortgage process from application through to completion, ensuring cases progress efficiently while providing excellent support to advisers and clients. Key Responsibilities: Managing mortgage cases from submission through to completion Liaising with lenders, solicitors, advisers and clients to progress applications Ensuring all documentation is accurate and compliant Monitoring case progress and proactively resolving any issues Providing administrative and operational support to the wider mortgage team About You: CeMAP qualified (or equivalent) Previous experience within the mortgage processing cycle Strong organisational skills with the ability to manage multiple cases Excellent communication and relationship-building skills A proactive approach and the ability to work in a fast-paced environment Why Apply? Join a rapidly growing business with exciting expansion plans Opportunity for career development and internal progression Be part of a supportive and collaborative team If you are CeMAP qualified and have experience within the mortgage processing cycle, this could be a great next step in your career. For more information or to apply, please get in touch.
Excellent opportunity for an electrically biased Crane & Lifting Equipment Engineer to join a well-established company Salary: £47,000 to £62,000 Per Annum, DOE. Job Type: Full Time / Permanent. Location: Yorkshire - Covering North West & Midlands. Benefits: 5% employers pension contribution, annual holidays, company van and tools. Job description Due to continued success, the company is looking for an ambitious electrically biased Crane & Lifting Equipment engineer who can showcase their skills around the northwest and midlands areas. It will entail supporting other engineers as part of a team effort to help keep customers machines and equipment to a good standard of maintenance and repair. There will be daily tasks and activities such as servicing, inspecting, LOLER Thorough Examinations, breakdown diagnosis and repairs, including defect repairs following service work. You would be planned in with other engineers where you will be able to learn some of their skill set, and all engineers are happy to share and teach their skills and knowledge. The company is on a mission to grow the business and extend their knowledge within the container lifting industry and many more lifting industries out there. Some of the equipment the company work on includes: RMG Gantry Cranes Crawler Cranes RTG Cranes Mobile Cranes Container Straddle Carriers Container Reach Stackers Empty Container Handlers Forklift Trucks from 1 Ton up to 36 Ton Boatyard Hoist - Various designs with Perkins, Volvo and cummins engines Terminal Tractor Tugs, Terminal Gritter units, Terminal Sweeper Units Candidate Requirements If you are a confident, sharp and bright individual, keen to work hard and develop your skill set, work alongside a successful team as well as alone then we would like to hear from you. Previous Crane repair and maintenance experience and work around heavy plant such as straddle carriers, reach stackers or empty container handlers is preferential but not essential. Basic electrical qualifications are essential and to be successful you must be willing to learn both aspects of this industry with preferably City and Guilds or NVQ qualifications in the electrical industry. A full UK driving license is essential Successful applicants will enjoy a competitive basic income dependent on experience. You will also be added to the out of hours rota system covering our sites. The job role will be based within the UK, predominantly around the Northwest and Midlands regions, with the occasional venture to the South and North East of England. What's provided A van will be provided with Dead locks for extra security. (Usually a High Spec Ford Transit Custom) Tools Provided by TCM are, Milwaukee Impact Gun, Grinder, & Drill. Fluke Multimeter All PPE, boots, overalls, hard hat, wet weathers, Hi vis all provided by TCM If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Mar 17, 2026
Full time
Excellent opportunity for an electrically biased Crane & Lifting Equipment Engineer to join a well-established company Salary: £47,000 to £62,000 Per Annum, DOE. Job Type: Full Time / Permanent. Location: Yorkshire - Covering North West & Midlands. Benefits: 5% employers pension contribution, annual holidays, company van and tools. Job description Due to continued success, the company is looking for an ambitious electrically biased Crane & Lifting Equipment engineer who can showcase their skills around the northwest and midlands areas. It will entail supporting other engineers as part of a team effort to help keep customers machines and equipment to a good standard of maintenance and repair. There will be daily tasks and activities such as servicing, inspecting, LOLER Thorough Examinations, breakdown diagnosis and repairs, including defect repairs following service work. You would be planned in with other engineers where you will be able to learn some of their skill set, and all engineers are happy to share and teach their skills and knowledge. The company is on a mission to grow the business and extend their knowledge within the container lifting industry and many more lifting industries out there. Some of the equipment the company work on includes: RMG Gantry Cranes Crawler Cranes RTG Cranes Mobile Cranes Container Straddle Carriers Container Reach Stackers Empty Container Handlers Forklift Trucks from 1 Ton up to 36 Ton Boatyard Hoist - Various designs with Perkins, Volvo and cummins engines Terminal Tractor Tugs, Terminal Gritter units, Terminal Sweeper Units Candidate Requirements If you are a confident, sharp and bright individual, keen to work hard and develop your skill set, work alongside a successful team as well as alone then we would like to hear from you. Previous Crane repair and maintenance experience and work around heavy plant such as straddle carriers, reach stackers or empty container handlers is preferential but not essential. Basic electrical qualifications are essential and to be successful you must be willing to learn both aspects of this industry with preferably City and Guilds or NVQ qualifications in the electrical industry. A full UK driving license is essential Successful applicants will enjoy a competitive basic income dependent on experience. You will also be added to the out of hours rota system covering our sites. The job role will be based within the UK, predominantly around the Northwest and Midlands regions, with the occasional venture to the South and North East of England. What's provided A van will be provided with Dead locks for extra security. (Usually a High Spec Ford Transit Custom) Tools Provided by TCM are, Milwaukee Impact Gun, Grinder, & Drill. Fluke Multimeter All PPE, boots, overalls, hard hat, wet weathers, Hi vis all provided by TCM If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration. The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
Due to continued growth, our client has a full-time vacancy for an experienced Title Checker to join their team. Key Duties and Responsibilities include: Be capable of dealing with all aspects of a purchase transaction, with focus on reporting to the client and raising legal enquiries on all residential tenures. Check and report on all search results, identify any issues and raise the relevant enquiries. Highlighting to Case Handlers when to report any matters required under CML to the lender. Be responsible and accountable for managing a continuous flow of title checks. To liaise with the live conveyancing teams and provide them with information and assistance for complex transactions as they arise. Have a demonstrable knowledge and experience of the entire conveyancing process ideally in a title checking role. To assist the conveyancing teams, including dealing with replies to enquiries, management packs, mortgage offers and searches. A strong attention to detail, hardworking, with the ability to use their own initiative and work within tight deadlines. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Mar 17, 2026
Full time
Due to continued growth, our client has a full-time vacancy for an experienced Title Checker to join their team. Key Duties and Responsibilities include: Be capable of dealing with all aspects of a purchase transaction, with focus on reporting to the client and raising legal enquiries on all residential tenures. Check and report on all search results, identify any issues and raise the relevant enquiries. Highlighting to Case Handlers when to report any matters required under CML to the lender. Be responsible and accountable for managing a continuous flow of title checks. To liaise with the live conveyancing teams and provide them with information and assistance for complex transactions as they arise. Have a demonstrable knowledge and experience of the entire conveyancing process ideally in a title checking role. To assist the conveyancing teams, including dealing with replies to enquiries, management packs, mortgage offers and searches. A strong attention to detail, hardworking, with the ability to use their own initiative and work within tight deadlines. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
Motor Claims Handler - Leeds If you're handling motor claims day in, day out, you'll know how quickly it can become repetitive. This role gives you a bit more breadth. Motor is still the core, but you'll also pick up exposure to liability, property and transit claims - and be trusted to manage them properly rather than just process them. You'll be responsible for managing a caseload of claims from start to finish, including: Handling predominantly motor claims , with exposure to EL/PL, property and transit Reviewing policy coverage and assessing liability Speaking directly with clients, insurers and internal teams Keeping claims progressing through good diary management Producing clear updates and reports Attending site visits where required Working on Acturis (or picking it up quickly) You'll likely have: Experience across motor and either property or liability claims A good understanding of claims processes and policy interpretation Strong communication skills with clients and insurers Attention to detail and good organisation A proactive approach - someone who keeps things moving without being chased CII / CILA progress is useful, but not essential. A broader caseload than most motor-focused roles Genuine responsibility for your own claims Client interaction, not just internal processing A stable, supportive team environment You'll have a strong background in motor claims, ideally with some exposure to property or liability, and be comfortable managing claims through to resolution. A solid understanding of policy wordings, liability and client handling is essential. This role offers the chance to step into a broader position within a growing business, with a competitive salary and genuine opportunity to build on your technical experience.
Mar 17, 2026
Full time
Motor Claims Handler - Leeds If you're handling motor claims day in, day out, you'll know how quickly it can become repetitive. This role gives you a bit more breadth. Motor is still the core, but you'll also pick up exposure to liability, property and transit claims - and be trusted to manage them properly rather than just process them. You'll be responsible for managing a caseload of claims from start to finish, including: Handling predominantly motor claims , with exposure to EL/PL, property and transit Reviewing policy coverage and assessing liability Speaking directly with clients, insurers and internal teams Keeping claims progressing through good diary management Producing clear updates and reports Attending site visits where required Working on Acturis (or picking it up quickly) You'll likely have: Experience across motor and either property or liability claims A good understanding of claims processes and policy interpretation Strong communication skills with clients and insurers Attention to detail and good organisation A proactive approach - someone who keeps things moving without being chased CII / CILA progress is useful, but not essential. A broader caseload than most motor-focused roles Genuine responsibility for your own claims Client interaction, not just internal processing A stable, supportive team environment You'll have a strong background in motor claims, ideally with some exposure to property or liability, and be comfortable managing claims through to resolution. A solid understanding of policy wordings, liability and client handling is essential. This role offers the chance to step into a broader position within a growing business, with a competitive salary and genuine opportunity to build on your technical experience.
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to 33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 17, 2026
Full time
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to 33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to £33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 17, 2026
Full time
Claims Handler - Leeds - Hybrid A proper claims role with variety, responsibility, and room to grow. An independent brokerage in Leeds is looking to add a Claims Handler to its team, supporting a growing client base and working closely with senior leadership. You'll manage a mix of claims, primarily motor, with exposure to liability, property, and transit. From first notification through to settlement, you'll be the key point of contact, handling investigations, liaising with insurers, and making sure clients are kept informed throughout. This isn't a purely desk-based role either. There's opportunity to get involved in site visits, support presentations to insurers, and work more closely with clients on complex cases. You'll also be working alongside the broking team, providing updates, reports, and insight where needed. The expectation is high standards, strong organisation, and someone who takes ownership of their work. Acturis experience is useful, but not essential. What matters more is solid claims experience, attention to detail, and the ability to manage multiple cases confidently. If you enjoy claims, want more exposure, and like the idea of being part of a team that's growing, this is worth exploring. Highlights Salary up to £33,000 Hybrid working (1 day from home) Mix of motor, liability, property, and transit claims Opportunity to attend site visits and handle more complex cases Work closely with senior team and brokers Support with professional development and qualifications Established, growing independent brokerage By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Role: Conveyancing Case Handler Location: Milton Keynes Hours: 9:00am 5:30pm, Monday to Friday (1 hour lunch) Salary: £30,000 £35,000 (DOE) An excellent opportunity has now arisen for an experienced Conveyancing Case Handler to join our client s successful and growing legal team. Who are we? Our client is a well-established and highly regarded conveyancing firm with several offices and a strong reputation within the property sector. They pride themselves on delivering a high level of service and communication to their clients and partners. This is a growing business that genuinely supports personal development , offering a collaborative and supportive environment where employees are encouraged to develop their skills and progress their careers. Benefits: Competitive salary depending on experience 20 days annual leave + Bank Holidays Office closed between Christmas and New Year (additional leave, not deducted from allowance) Private healthcare from day one Supportive team environment Opportunities for ongoing development and career progression Duties of a Conveyancing Case Handler: Manage your own caseload of residential sale and purchase files from instruction through to completion Issue draft contract papers and handle both freehold and leasehold enquiries Liaise with clients, estate agents, and other solicitors to ensure a high level of communication throughout the process Check and report on search results, identifying any issues and raising queries where required Review mortgage offers and report relevant information to clients Ensure source of funds checks are completed in line with Anti Money Laundering regulations Report on matters required under the UK Finance Mortgage Lenders Handbook Prepare client completion statements and assist with completion documentation Maintain organised, compliant case files and ensure checklists are up to date Provide regular progress updates to introducers and maintain strong working relationships Manage workloads effectively using diary systems and coordinate with support teams where needed Handle all client and stakeholder contact professionally and efficiently What we would like from you: Minimum 2 years experience within a conveyancing role Experience managing your own caseload of residential conveyancing files Strong knowledge of the conveyancing process from instruction through to completion Excellent communication and client care skills Ability to manage multiple files and work in an organised, structured manner Experience using conveyancing case management systems A legal qualification (CLC Licence, Law Degree or equivalent) would be advantageous but is not essential If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
Mar 17, 2026
Full time
Role: Conveyancing Case Handler Location: Milton Keynes Hours: 9:00am 5:30pm, Monday to Friday (1 hour lunch) Salary: £30,000 £35,000 (DOE) An excellent opportunity has now arisen for an experienced Conveyancing Case Handler to join our client s successful and growing legal team. Who are we? Our client is a well-established and highly regarded conveyancing firm with several offices and a strong reputation within the property sector. They pride themselves on delivering a high level of service and communication to their clients and partners. This is a growing business that genuinely supports personal development , offering a collaborative and supportive environment where employees are encouraged to develop their skills and progress their careers. Benefits: Competitive salary depending on experience 20 days annual leave + Bank Holidays Office closed between Christmas and New Year (additional leave, not deducted from allowance) Private healthcare from day one Supportive team environment Opportunities for ongoing development and career progression Duties of a Conveyancing Case Handler: Manage your own caseload of residential sale and purchase files from instruction through to completion Issue draft contract papers and handle both freehold and leasehold enquiries Liaise with clients, estate agents, and other solicitors to ensure a high level of communication throughout the process Check and report on search results, identifying any issues and raising queries where required Review mortgage offers and report relevant information to clients Ensure source of funds checks are completed in line with Anti Money Laundering regulations Report on matters required under the UK Finance Mortgage Lenders Handbook Prepare client completion statements and assist with completion documentation Maintain organised, compliant case files and ensure checklists are up to date Provide regular progress updates to introducers and maintain strong working relationships Manage workloads effectively using diary systems and coordinate with support teams where needed Handle all client and stakeholder contact professionally and efficiently What we would like from you: Minimum 2 years experience within a conveyancing role Experience managing your own caseload of residential conveyancing files Strong knowledge of the conveyancing process from instruction through to completion Excellent communication and client care skills Ability to manage multiple files and work in an organised, structured manner Experience using conveyancing case management systems A legal qualification (CLC Licence, Law Degree or equivalent) would be advantageous but is not essential If you are interested in this role, please apply below with your most recent CV. MKTEMP By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
The Recruiter Specialists Group Ltd
Chelmsford, Essex
We are looking to recruit an experienced Claims Specialist for this established MGA Responsibilities include: Case Management: Efficiently handle a designated caseload of insurance claims (property, liability, PI/D&O) from first notification through to closure. • Review and assess each insurance claim in-line with client philosophies with a focus on more complex claims. • Liaise and assist brokers and insurers throughout the claims process, offering guidance and support. • Collaborate with Underwriters on coverage issues, renewals and claims queries. • Assess claims validity and coverage in accordance with policy terms. • Maintain accurate records and update claims management systems. • Provide regular updates to stakeholders and escalate complex cases when necessary. • Ensure claims are processed in a timely manner in accordance with KPI's • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims. • Provide advice to policy holders on their claims and the best method of settlement where appropriate • Obtain relevant documentation for the assessment of the claim including photographs, third party reports, receipts/proof of purchase etc. • Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary • Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate • Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure good relationships are maintained. • Settling claims and advising policyholders of the outcome. • Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims. • Ensure system Tasks are completed in a timely manner. • Ensure Compliance with FCA regulations and internal policies. • Support the Claims Manager with reporting and analysis. • Work proactively within a team, share knowledge, and contribute to continuous process improvement initiatives. • Undertaking any other related duties as may be reasonably required. This position offers a reflective salary and benefits package. Hybrid working Genuine career opportunities If you feel you have the relevant experience within the Claims environment then please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency
Mar 17, 2026
Full time
We are looking to recruit an experienced Claims Specialist for this established MGA Responsibilities include: Case Management: Efficiently handle a designated caseload of insurance claims (property, liability, PI/D&O) from first notification through to closure. • Review and assess each insurance claim in-line with client philosophies with a focus on more complex claims. • Liaise and assist brokers and insurers throughout the claims process, offering guidance and support. • Collaborate with Underwriters on coverage issues, renewals and claims queries. • Assess claims validity and coverage in accordance with policy terms. • Maintain accurate records and update claims management systems. • Provide regular updates to stakeholders and escalate complex cases when necessary. • Ensure claims are processed in a timely manner in accordance with KPI's • Provide comprehensive verbal and written advice on all aspects of Policy Wording in relation to cover and claims. • Provide advice to policy holders on their claims and the best method of settlement where appropriate • Obtain relevant documentation for the assessment of the claim including photographs, third party reports, receipts/proof of purchase etc. • Ensure all recovery aspects of claims are monitored and amounts due are obtained where necessary • Highlight potentially fraudulent claims to the Claims Supervisor and third parties as appropriate • Liaise with policyholders, clients, insurers, loss adjusters and other relevant parties to ensure good relationships are maintained. • Settling claims and advising policyholders of the outcome. • Ensure company records are maintained (using Pro-Claim or other IT platform as provided) on all claims. • Ensure system Tasks are completed in a timely manner. • Ensure Compliance with FCA regulations and internal policies. • Support the Claims Manager with reporting and analysis. • Work proactively within a team, share knowledge, and contribute to continuous process improvement initiatives. • Undertaking any other related duties as may be reasonably required. This position offers a reflective salary and benefits package. Hybrid working Genuine career opportunities If you feel you have the relevant experience within the Claims environment then please submit your CV for consideration. The Recruiter Insurance Specialists are acting as a Recruitment Agency
Your new firm Our client is seeking an experienced Remote Claims Handler with a strong background in Professional Indemnity to support the management of complex claims on behalf of insurers and corporate clients. The role involves handling claims efficiently, ensuring excellent client service, and working closely with legal and underwriting teams. There will also be the opportunity to enjoy client secondments. Some travel to their offices in the South West and/or London may be required on occasion, but this will be expensed. Your new role You will: Manage a caseload of Professional Indemnity claims from notification through to resolution Review policy coverage, liability, and quantum issues Liaise with insurers, brokers, solicitors, and insured parties Provide accurate reserves, reports, and recommendations Ensure claims are handled in line with regulatory and internal compliance standards Support dispute resolution, negotiations, and settlement discussions Maintain detailed file notes and documentation on claims systems Deliver high-quality client service What you'll need to succeed Proven experience (minimum 2+ years preferred) with complex or high-value Professional Indemnity claims (construction, financial services, etc.) Strong knowledge of UK claims processes and insurance market practices Experience working with legal teams or within a law firm environment (highly desirable) Excellent written and verbal communication skills Ability to work independently in a remote setting while collaborating with wider teams Strong organisational skills and ability to manage competing priorities Proficiency in claims management systems and MS Office What you'll get in return This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside a competitive salary, you will have access to a wide range of the firm's benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 17, 2026
Full time
Your new firm Our client is seeking an experienced Remote Claims Handler with a strong background in Professional Indemnity to support the management of complex claims on behalf of insurers and corporate clients. The role involves handling claims efficiently, ensuring excellent client service, and working closely with legal and underwriting teams. There will also be the opportunity to enjoy client secondments. Some travel to their offices in the South West and/or London may be required on occasion, but this will be expensed. Your new role You will: Manage a caseload of Professional Indemnity claims from notification through to resolution Review policy coverage, liability, and quantum issues Liaise with insurers, brokers, solicitors, and insured parties Provide accurate reserves, reports, and recommendations Ensure claims are handled in line with regulatory and internal compliance standards Support dispute resolution, negotiations, and settlement discussions Maintain detailed file notes and documentation on claims systems Deliver high-quality client service What you'll need to succeed Proven experience (minimum 2+ years preferred) with complex or high-value Professional Indemnity claims (construction, financial services, etc.) Strong knowledge of UK claims processes and insurance market practices Experience working with legal teams or within a law firm environment (highly desirable) Excellent written and verbal communication skills Ability to work independently in a remote setting while collaborating with wider teams Strong organisational skills and ability to manage competing priorities Proficiency in claims management systems and MS Office What you'll get in return This presents as an excellent opportunity to work remotely for a leading international law practice. Alongside a competitive salary, you will have access to a wide range of the firm's benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
MTrec Recruitment
Newcastle Upon Tyne, Tyne And Wear
The Rewards and Benefits on offer; Supportive team culture. Development and progression opportunities. A role where your decisions make a real impact. Monday - Friday 9.00 - 5.00 (1 hour for lunch) 25 days holidays + bank holidays increasing to 28 after 5 years Pension - Employee 5% and Employer 3% Parking on site Death in service 3 times salary Employee Assistance programme Discount platform Day off for your birthday Free flu jabs for anyone that wants to have them Cycle to work scheme Salary sacrifice Season ticket for the metro Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you'll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you'll be doing; Manage a caseload of motor claims and settle them promptly. Handle AD/TP, Credit Hire, and PI claims within authority limits. Make accurate liability decisions and maintain quality file records. Communicate with policyholders, third parties, solicitors, engineers, and brokers. Identify potential fraud and manage litigated claims. Proactively capture third parties to reduce claim costs. About You; Previous experience in Motor Claims is essential Strong communication skills. Confident decision-making ability. Good understanding of motor liability and litigation. Ability to prioritise and work under pressure. A proactive, team-focused approach. Organised and proactive in progressing claims. Provides solutions and demonstrates initiative. Acts as a role model and continuously develops skills
Mar 17, 2026
Full time
The Rewards and Benefits on offer; Supportive team culture. Development and progression opportunities. A role where your decisions make a real impact. Monday - Friday 9.00 - 5.00 (1 hour for lunch) 25 days holidays + bank holidays increasing to 28 after 5 years Pension - Employee 5% and Employer 3% Parking on site Death in service 3 times salary Employee Assistance programme Discount platform Day off for your birthday Free flu jabs for anyone that wants to have them Cycle to work scheme Salary sacrifice Season ticket for the metro Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you'll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you'll be doing; Manage a caseload of motor claims and settle them promptly. Handle AD/TP, Credit Hire, and PI claims within authority limits. Make accurate liability decisions and maintain quality file records. Communicate with policyholders, third parties, solicitors, engineers, and brokers. Identify potential fraud and manage litigated claims. Proactively capture third parties to reduce claim costs. About You; Previous experience in Motor Claims is essential Strong communication skills. Confident decision-making ability. Good understanding of motor liability and litigation. Ability to prioritise and work under pressure. A proactive, team-focused approach. Organised and proactive in progressing claims. Provides solutions and demonstrates initiative. Acts as a role model and continuously develops skills
The Rewards and Benefits on offer; Supportive team culture. Development and progression opportunities. A role where your decisions make a real impact. Monday - Friday 9.00 - 5.00 (1 hour for lunch) 25 days holidays + bank holidays increasing to 28 after 5 years Pension - Employee 5% and Employer 3% Parking on site Death in service 3 times salary Employee Assistance programme Discount platform Day off for your birthday Free flu jabs for anyone that wants to have them Cycle to work scheme Salary sacrifice Season ticket for the metro Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you'll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you'll be doing; Manage a caseload of motor claims and settle them promptly. Handle AD/TP, Credit Hire, and PI claims within authority limits. Make accurate liability decisions and maintain quality file records. Communicate with policyholders, third parties, solicitors, engineers, and brokers. Identify potential fraud and manage litigated claims. Proactively capture third parties to reduce claim costs. About You; Previous experience in Motor Claims is essential Strong communication skills. Confident decision-making ability. Good understanding of motor liability and litigation. Ability to prioritise and work under pressure. A proactive, team-focused approach. Organised and proactive in progressing claims. Provides solutions and demonstrates initiative. Acts as a role model and continuously develops skills
Mar 17, 2026
Full time
The Rewards and Benefits on offer; Supportive team culture. Development and progression opportunities. A role where your decisions make a real impact. Monday - Friday 9.00 - 5.00 (1 hour for lunch) 25 days holidays + bank holidays increasing to 28 after 5 years Pension - Employee 5% and Employer 3% Parking on site Death in service 3 times salary Employee Assistance programme Discount platform Day off for your birthday Free flu jabs for anyone that wants to have them Cycle to work scheme Salary sacrifice Season ticket for the metro Hybrid working (3 in office, 2 at home) optional for the employee and (after successful completion of probation/training period) The Company you'll be working for; MTrec Recruitment are proudly representing our highly established client on their search for an experienced Claims Handler to join their team on a full time and permanent basis. We are looking for a proactive and confident professional to manage a portfolio of motor claims and help deliver commitment to excellent customer outcomes. If you have a passion for resolving cases efficiently, fairly and with outstanding customer service then this is the role for you! Please apply for an immediate response. The Role you'll be doing; Manage a caseload of motor claims and settle them promptly. Handle AD/TP, Credit Hire, and PI claims within authority limits. Make accurate liability decisions and maintain quality file records. Communicate with policyholders, third parties, solicitors, engineers, and brokers. Identify potential fraud and manage litigated claims. Proactively capture third parties to reduce claim costs. About You; Previous experience in Motor Claims is essential Strong communication skills. Confident decision-making ability. Good understanding of motor liability and litigation. Ability to prioritise and work under pressure. A proactive, team-focused approach. Organised and proactive in progressing claims. Provides solutions and demonstrates initiative. Acts as a role model and continuously develops skills
To support a Industrial Disease Lawyer with file handling tasks on a mixed case load within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. Key Responsibilities Reviewing documents. Dealing with disclosure. Reviewing evidence (including medical / personnel records/ Companies House records) Conducting investigations with Insured Instructing Counsel / Experts Research Drafting generally Attending conferences and Trials with Counsel Dealing with routine correspondence Liaising directly with the Claims Handlers and Managers. Complying with Clients instructions Willing to engage in Client development when required Assisting team in achieving goals and objectives Meeting agreed targets To ensure compliance with the SRA Code of Conduct 2011 Adhere to the Keoghs Values Skills, Knowledge & Expertise Experience in handling and/or assisting on disease cases. Effective negotiator. Experence in supporting Lawyers in Industrial Disease/NIHL cases. Ability to use own initiative Flexibility in relation to tasks undertaken Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills Ability to work within the Keoghs shared behaviour framework Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 17, 2026
Full time
To support a Industrial Disease Lawyer with file handling tasks on a mixed case load within the Military Disease department, specialising in NIHL claims (noise induced hearing loss claims) and potentially other disease cases. Key Responsibilities Reviewing documents. Dealing with disclosure. Reviewing evidence (including medical / personnel records/ Companies House records) Conducting investigations with Insured Instructing Counsel / Experts Research Drafting generally Attending conferences and Trials with Counsel Dealing with routine correspondence Liaising directly with the Claims Handlers and Managers. Complying with Clients instructions Willing to engage in Client development when required Assisting team in achieving goals and objectives Meeting agreed targets To ensure compliance with the SRA Code of Conduct 2011 Adhere to the Keoghs Values Skills, Knowledge & Expertise Experience in handling and/or assisting on disease cases. Effective negotiator. Experence in supporting Lawyers in Industrial Disease/NIHL cases. Ability to use own initiative Flexibility in relation to tasks undertaken Good listening and verbal communication skills Ability to maintain concentration and pay attention to detail Ability to self-organise and self-prioritise Ability to work under pressure and to target An enthusiastic and hardworking individual Good level of IT skills Ability to work within the Keoghs shared behaviour framework Job Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Working alongside the Team Leader to ensure the team deliver their work to standards as agreed in the clients' SLAs, while maintaining the commercial benefit to Keoghs. Key Responsibilities •Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks.•Through supervision of the team members' work, assist with identifying areas for development, evaluate the training and development that has been provided and to identify where support can be provided.•Implement Keogh's policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.•Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.•Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of team members. •Provide feedback to the Team Leader on the quality of work and training needs of the team members so that there is a unified approach by the Team Leader to the technical development of the team members.•Complete projects and process updates in order to improve current operating practices or to address specific client issues.• Handle a caseload of Fast Track files.•In the absence of the Team Leader provide operational assistance as and when required.Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified • Experience of handling Fast Track RTA litigated case load (including credit hire)• An understanding of insurance litigation practice and processes together with indemnity principles• Knowledge of the litigation process / working knowledge of the CPR• Good advocacy skills• Good client care skills and evidence of working to client guidelines• High level of analytical skills• Excellent listening, verbal and written communication skills• Ability to prioritise work, keep to deadlines and work under pressure• Ability to anticipate problems and identify solutions• Experience of time recording and billing systems• Excellent IT Skills• Necessary: Qualified solicitor / CILEX with necessary practice rights Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 16, 2026
Full time
Working alongside the Team Leader to ensure the team deliver their work to standards as agreed in the clients' SLAs, while maintaining the commercial benefit to Keoghs. Key Responsibilities •Provide technical support and guidance to Motor team members to assist in them reaching their full potential, using the technical competency frameworks.•Through supervision of the team members' work, assist with identifying areas for development, evaluate the training and development that has been provided and to identify where support can be provided.•Implement Keogh's policies, procedures and local initiatives, including actions arising from audits, to effectively inform and engage staff to perform to the desired standards.•Ensure compliance with benchmarks set by Keoghs and by clients whilst driving settlement and ensuring quality of delivery.•Identify and implement appropriate learning activities to ensure the achievement of appropriate authority levels and the ongoing development of team members. •Provide feedback to the Team Leader on the quality of work and training needs of the team members so that there is a unified approach by the Team Leader to the technical development of the team members.•Complete projects and process updates in order to improve current operating practices or to address specific client issues.• Handle a caseload of Fast Track files.•In the absence of the Team Leader provide operational assistance as and when required.Working Hours35 hours per week, Monday-Friday 9am-5pm with 1 hour unpaid for lunch. Skills, Knowledge and Expertise • Experience in civil litigation claims handling / as a legal File Handler or suitably qualified • Experience of handling Fast Track RTA litigated case load (including credit hire)• An understanding of insurance litigation practice and processes together with indemnity principles• Knowledge of the litigation process / working knowledge of the CPR• Good advocacy skills• Good client care skills and evidence of working to client guidelines• High level of analytical skills• Excellent listening, verbal and written communication skills• Ability to prioritise work, keep to deadlines and work under pressure• Ability to anticipate problems and identify solutions• Experience of time recording and billing systems• Excellent IT Skills• Necessary: Qualified solicitor / CILEX with necessary practice rights Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
The technical supervisor will provide support to the complex credit hire unit. They will work directly with the business unit director and technical director. The technical supervisor will be responsible for the supervision, mentoring and coaching of individual complex credit hire file handler. They will be responsible to drive policies and strategies to support the technical progression of file handler and help to achieve technical excellence within the complex credit hire unit in line with client's SLA's. Key Responsibilities Supervise up to 6 complex credit hire file handler in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Assist with pre audit assessments of all files chosen for external client audits and internal audits for complex credit hire as and when needed. Identify any training requirements and to feedback to the appropriate team leader & technical director Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal. Responsibility to develop all new starters to achieve their first financial authority within 6 months of joining Keoghs. Manage individual file handler on a performance improvement plan when relating to technical issues. Consistently achieve against personal targets and objectives, set by the business unit director and technical director. Handle a caseload of approximately 15 multi-track claims with a value exceeding £25k. To ensure compliance with the SRA Standards & Regulations. Adhere to the Keoghs Values.Working Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Credit hire experience either defendant (preferable) or claimant. Previous experience of handling own caseload. Experience of handling Multi Track work is essential. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 16, 2026
Full time
The technical supervisor will provide support to the complex credit hire unit. They will work directly with the business unit director and technical director. The technical supervisor will be responsible for the supervision, mentoring and coaching of individual complex credit hire file handler. They will be responsible to drive policies and strategies to support the technical progression of file handler and help to achieve technical excellence within the complex credit hire unit in line with client's SLA's. Key Responsibilities Supervise up to 6 complex credit hire file handler in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Assist with pre audit assessments of all files chosen for external client audits and internal audits for complex credit hire as and when needed. Identify any training requirements and to feedback to the appropriate team leader & technical director Undertake all pre-trial reviews no later than 6 weeks prior to Trial/Disposal. Responsibility to develop all new starters to achieve their first financial authority within 6 months of joining Keoghs. Manage individual file handler on a performance improvement plan when relating to technical issues. Consistently achieve against personal targets and objectives, set by the business unit director and technical director. Handle a caseload of approximately 15 multi-track claims with a value exceeding £25k. To ensure compliance with the SRA Standards & Regulations. Adhere to the Keoghs Values.Working Hours35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Credit hire experience either defendant (preferable) or claimant. Previous experience of handling own caseload. Experience of handling Multi Track work is essential. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical Handle a caseload of FT/ SCT litigated claims. Work with the Technical Manager to continuously improve best practice. Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. To support and develop the technical expertise of the teams, including development of identified individuals issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Identify any training requirements and to feedback to the Technical Manager. Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. Manage individual file handlers on a performance improvement plan when relating to technical issues. Continuously review suitability of workflows/processes Identify to the Technical Manager Areas of risk and potential risk Emerging trends / behaviours Areas of avoidable litigation Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver. Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach. Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager. Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution. Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary. Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour unpaid for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable) Litigation experience is essential. Previous experience of handling own caseload A complete understanding of the claims process and delivery of client requirements including achieving KPIs. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. A strong desire to invest in and develop others is required Experience in supervising, training others and / or mentoring. Preparation for and attendance at client review meetings will be required from time to time Close liaison with other teams and key stakeholders will be part of the role. Good working knowledge of Excel and Powerpoint advantageous Presentation skills - to include delivery of training Calm under pressure with the ability to re-prioritise and delegate effectively when required. Confident with ability to take initiative to innovate and adapt to changing situations. Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met. Work effectively within the Keoghs Shared Values framework.Required Soft Skills Effective communication skills. Teamwork. Dependability. Adaptability. Conflict resolution. Flexibility. Leadership. Problem-solving. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Mar 16, 2026
Full time
At a high level, the aim of this role is to ensure that the work produced by the Recoveries Litigation teams is technically excellent and fully aligned with the Recoveries Quality Framework and expectations of our clients. Key Responsibilities Technical Handle a caseload of FT/ SCT litigated claims. Work with the Technical Manager to continuously improve best practice. Working in partnership with the team leaders, Technical Manager, BUD and DBUD, Growth & Sales ensure that client SLAs, KPIs and other requirements are embedded in the teams and hit. Supervise file handlers in accordance with the relevant Competency framework and ensure that accurate technical development records are maintained. To support and develop the technical expertise of the teams, including development of identified individuals issuing claims and / or handling SCT files through supervision and processing handlers through the competency framework to enhance engagement and reduce attrition linked to development. Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise. Identify any training requirements and to feedback to the Technical Manager. Responsibility to develop all new starters to achieve their first financial authority within 6 months of them joining Keoghs. Manage individual file handlers on a performance improvement plan when relating to technical issues. Continuously review suitability of workflows/processes Identify to the Technical Manager Areas of risk and potential risk Emerging trends / behaviours Areas of avoidable litigation Recommend to the Technical Manager strategies and actions to remove blockers and improve the quality of service and KPI performance that the teams deliver. Communicate, co-ordinate and drive delivery of workflows/processes and strategies agreed with the Technical Manager, monitoring success and ensuring consistency of approach. Support Technical Manager to influence, guide and lead Team Leaders to deliver improved quality and client care, opening doors for discussion on areas of continuous improvement, emerging trends, innovative solutions Support Technical Manager with developing and delivering and ensuring onboarding training remains fit for purpose. Identify training needs, develop and deliver training as agreed with the Technical Manager. Helping to identify and collate causes and trends from IRFs and drive towards a swift resolution. Dealing with ad hoc referrals from the team and referring into the Technical Manager where necessary. Consistently achieve against personal targets and objectives, set by the business unit director and tactical delivery director. To ensure compliance with the SRA Standards and RegulationsWorking HoursMonday-Friday 9am-5pm with 1 hour unpaid for lunch Skills, Knowledge and Expertise Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers) Up to date and relevant experience of Motor Recovery claims either Defendant / Claimant (preferable) Litigation experience is essential. Previous experience of handling own caseload A complete understanding of the claims process and delivery of client requirements including achieving KPIs. Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines. Excellent listening and verbal communication skills. Ability to anticipate problems and identify solutions. A strong desire to invest in and develop others is required Experience in supervising, training others and / or mentoring. Preparation for and attendance at client review meetings will be required from time to time Close liaison with other teams and key stakeholders will be part of the role. Good working knowledge of Excel and Powerpoint advantageous Presentation skills - to include delivery of training Calm under pressure with the ability to re-prioritise and delegate effectively when required. Confident with ability to take initiative to innovate and adapt to changing situations. Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met. Work effectively within the Keoghs Shared Values framework.Required Soft Skills Effective communication skills. Teamwork. Dependability. Adaptability. Conflict resolution. Flexibility. Leadership. Problem-solving. Benefits Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Employee Resource Groups Employee Volunteering Programme Cycle to Work Scheme Tech Scheme Season Ticket Loan Gym Flex Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details
Mar 16, 2026
Full time
Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, its our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in peoples lives. It takes empathy, precision, and a strong sense of partnershipand thats exactly what youll find here click apply for full job details
Highlights: The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesn't fancy cold calling, cold outreach and pipeline building ) If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring. You'll be working with some of the UK's most dynamic businesses, start-ups, scale-ups, (nothing slow), no renewal meetings where "nothing has changed" This Broking business is similar to the clients it serves, fast paced, innovative, growing, dynamic, flexible. Role Description: This is an exciting chance to work with some of the UK's most innovative businesses and join a growing brokingDo you have commercial insurance experience? quarterly reviews, adjustments, and renewals. Key Responsibilities: Provide Technical Expertise: Ask relevant questions to understand client needs and communicate effectively. Highlight Gaps in Cover: Analyse existing insurance programs to identify potential gaps and offer solutions. Design Bespoke Insurance Programs: Tailor policies to clients' specific risk profiles and business goals. Structure Global Policies: Ensure compliance with international regulations and comprehensive coverage. Handle Complex Programs: Manage intricate insurance needs, including London Market programs. Upsell and Cross-Sell: Identify additional opportunities to enhance client coverage. Showcase Sector Expertise: Stay informed on market trends, legislation, and industry best practices. Advise on Risk Mitigation: Offer strategic guidance beyond insurance to manage overall risk. Maintain Service Standards: Deliver exceptional client service, addressing issues promptly. Experience: At least 3 years of commercial insurance broking experience, preferably in a Senior Handler/Advisor or Account Executive role. Having some experience with international risk would be advantageous. Expertise in key insurances such as Public/Products and Employers Liability, Material Damage, Business Interruption, Cyber, and Professional Indemnity. Strong customer service focus and ability to tailor explanations to clients new to insurance. Confident in both virtual and in-person client meetings. Skilled negotiator with a proactive approach to problem-solving. Experienced in working with diverse client bases and insurance needs. Cert CII qualification (minimum). Acturis experience is a plus. Salary: Negotiable, up to £55,000 + Bonus + PMI + Pension Contact: Stephen Mallaband Reference: SM/88612 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Mar 15, 2026
Full time
Highlights: The role of an Insurance Broker is a great next step for any Senior Account Handler looking to become an Account Executive, (who doesn't fancy cold calling, cold outreach and pipeline building ) If you rate your ability to talk to clients, solve their insurance and risk challenges, in a fast moving, growth focussed business, this role is worth exploring. You'll be working with some of the UK's most dynamic businesses, start-ups, scale-ups, (nothing slow), no renewal meetings where "nothing has changed" This Broking business is similar to the clients it serves, fast paced, innovative, growing, dynamic, flexible. Role Description: This is an exciting chance to work with some of the UK's most innovative businesses and join a growing brokingDo you have commercial insurance experience? quarterly reviews, adjustments, and renewals. Key Responsibilities: Provide Technical Expertise: Ask relevant questions to understand client needs and communicate effectively. Highlight Gaps in Cover: Analyse existing insurance programs to identify potential gaps and offer solutions. Design Bespoke Insurance Programs: Tailor policies to clients' specific risk profiles and business goals. Structure Global Policies: Ensure compliance with international regulations and comprehensive coverage. Handle Complex Programs: Manage intricate insurance needs, including London Market programs. Upsell and Cross-Sell: Identify additional opportunities to enhance client coverage. Showcase Sector Expertise: Stay informed on market trends, legislation, and industry best practices. Advise on Risk Mitigation: Offer strategic guidance beyond insurance to manage overall risk. Maintain Service Standards: Deliver exceptional client service, addressing issues promptly. Experience: At least 3 years of commercial insurance broking experience, preferably in a Senior Handler/Advisor or Account Executive role. Having some experience with international risk would be advantageous. Expertise in key insurances such as Public/Products and Employers Liability, Material Damage, Business Interruption, Cyber, and Professional Indemnity. Strong customer service focus and ability to tailor explanations to clients new to insurance. Confident in both virtual and in-person client meetings. Skilled negotiator with a proactive approach to problem-solving. Experienced in working with diverse client bases and insurance needs. Cert CII qualification (minimum). Acturis experience is a plus. Salary: Negotiable, up to £55,000 + Bonus + PMI + Pension Contact: Stephen Mallaband Reference: SM/88612 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file for 6 months, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.
Lawes Consulting Group
Stratford-upon-avon, Warwickshire
Corporate Insurance Broker Location: Stratford-upon-Avon Salary: Circa £55k Purpose of the Role To oversee and manage the placement of predominantly Large Corporate, Complex, and Multi-Class insurance solutions, supporting a nationwide agency network throughout the process. The role involves liaising with insurance partners to secure appropriate terms and ensuring delivery in line with agreed criteria, service standards, compliance requirements, and delegated authority limits - both at individual case and portfolio level. Key Accountabilities Establish and advise on client requirements for large existing and new business cases, including participation in large case strategy discussions Initiate and authorise new and existing business quotations to secure optimal products and terms within agreed service levels Provide technical advice and market insight to Agents on cover, appetite and placement strategy Negotiate with insurers to ensure appropriate cover, accurate risk presentation, and a seamless process between Agent, insurer and client Build and maintain effective relationships with underwriting teams, sector specialists, placement teams and business development colleagues Hold external suppliers accountable for service standards and quality, escalating concerns where necessary Deliver on-the-job coaching, mentoring and technical development to Sales & Service handlers Identify cross-selling and exposure opportunities to enhance client protection Attend client meetings (virtually or face-to-face) alongside Agents where commercially appropriate Develop and deliver training on products, processes and market developments to improve technical capability and service standards Investigate, authorise or escalate referred, declined or exceptional cases in accordance with delegated authority limits Deliver short-term projects and ad-hoc activities as agreed with the Line Manager Leadership Expectations This role contributes to team direction and performance through: Translating organisational strategy into clear, stretching objectives Driving results and holding self and others accountable for agreed standards Challenging conventional thinking and managing risk to execute successfully Demonstrating strong customer focus, ensuring high-quality service delivery Motivating and developing colleagues while acting as a positive role model Qualifications 5 GCSEs (or equivalent) Dip CII qualification desirable Experience & Knowledge Extensive knowledge of the UK Commercial Insurance Market, gained within either a broker or insurer environment Experience handling new or existing commercial business placements Specialist knowledge in Financial Lines, High-Risk Liability or London Market placements is advantageous Proven experience providing technical guidance and support to both internal and external stakeholders Contact: Emily Doull-Reeves, Associate Director - Underwriting on
Mar 15, 2026
Full time
Corporate Insurance Broker Location: Stratford-upon-Avon Salary: Circa £55k Purpose of the Role To oversee and manage the placement of predominantly Large Corporate, Complex, and Multi-Class insurance solutions, supporting a nationwide agency network throughout the process. The role involves liaising with insurance partners to secure appropriate terms and ensuring delivery in line with agreed criteria, service standards, compliance requirements, and delegated authority limits - both at individual case and portfolio level. Key Accountabilities Establish and advise on client requirements for large existing and new business cases, including participation in large case strategy discussions Initiate and authorise new and existing business quotations to secure optimal products and terms within agreed service levels Provide technical advice and market insight to Agents on cover, appetite and placement strategy Negotiate with insurers to ensure appropriate cover, accurate risk presentation, and a seamless process between Agent, insurer and client Build and maintain effective relationships with underwriting teams, sector specialists, placement teams and business development colleagues Hold external suppliers accountable for service standards and quality, escalating concerns where necessary Deliver on-the-job coaching, mentoring and technical development to Sales & Service handlers Identify cross-selling and exposure opportunities to enhance client protection Attend client meetings (virtually or face-to-face) alongside Agents where commercially appropriate Develop and deliver training on products, processes and market developments to improve technical capability and service standards Investigate, authorise or escalate referred, declined or exceptional cases in accordance with delegated authority limits Deliver short-term projects and ad-hoc activities as agreed with the Line Manager Leadership Expectations This role contributes to team direction and performance through: Translating organisational strategy into clear, stretching objectives Driving results and holding self and others accountable for agreed standards Challenging conventional thinking and managing risk to execute successfully Demonstrating strong customer focus, ensuring high-quality service delivery Motivating and developing colleagues while acting as a positive role model Qualifications 5 GCSEs (or equivalent) Dip CII qualification desirable Experience & Knowledge Extensive knowledge of the UK Commercial Insurance Market, gained within either a broker or insurer environment Experience handling new or existing commercial business placements Specialist knowledge in Financial Lines, High-Risk Liability or London Market placements is advantageous Proven experience providing technical guidance and support to both internal and external stakeholders Contact: Emily Doull-Reeves, Associate Director - Underwriting on