Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026 . We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 04, 2026
Full time
Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026 . We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
We are seeking a dedicated and compassionate Caseworker to join our Operations team in Lincolnshire working 22.5 hours per week, please note that this role may require regular travel throughout the area. Do you want to make a difference every day to the lives of victims? Do you want to advocate for change & improvement for those who need it? Are you resilient and adaptable? Can you work effectively with a focus on support and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 04, 2026
Full time
We are seeking a dedicated and compassionate Caseworker to join our Operations team in Lincolnshire working 22.5 hours per week, please note that this role may require regular travel throughout the area. Do you want to make a difference every day to the lives of victims? Do you want to advocate for change & improvement for those who need it? Are you resilient and adaptable? Can you work effectively with a focus on support and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process. Conduct risk & needs assessments, ensuring each victim receives tailored support & information. Identify barriers to accessing services & work with partners to provide ongoing support. Keep accurate & confidential case records. About You You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial. You will need: Strong written & verbal communication skills. Competent IT skills, able to use generic systems. Good organisational & time management skills, able to manage competing needs and priorities. To work effectively both as part of a team & independently To develop & maintain partnerships with internal & external organisations. The ability to maintain professional boundaries & confidentiality. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Apr 02, 2026
Full time
Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026. We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
We are looking for a dedicated and compassionate Domestic Abuse Caseworker to support victims of crime. The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid between Bridewell Police Station in central Bristol and home working. A suitable and confidential workspace at home is therefore required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Domestic Abuse Caseworker you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline. Key Responsibilities: Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client. Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns. Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice. Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision. Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work. About You: You will need: An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime. Effective verbal and written communication skills. Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). Ability to balance competing needs and priorities. Ability to work independently and as part of a team. A successful track record of building effective working relationships across internal and external stakeholders. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Apr 01, 2026
Full time
We are looking for a dedicated and compassionate Domestic Abuse Caseworker to support victims of crime. The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of domestic abuse and other crimes, providing support in a dynamic and ever-changing environment. The role is full-time and is hybrid between Bridewell Police Station in central Bristol and home working. A suitable and confidential workspace at home is therefore required. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you What we offer At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes: Flexible Working Options : Including hybrid working. Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave : An extra day off for your birthday. Pension Plan : 5% employer contribution. Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support : Employee assistance programme and wellbeing support. Inclusive Networks : Access to EDI networks and colleague cafes. Sustainable Travel : Cycle to work scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role As a Domestic Abuse Caseworker you will provide high quality support to victims of domestic abuse and other crimes, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also contribute to providing cover for the local VS Helpline. Key Responsibilities: Effectively managing a caseload of service users, delivering excellent services which support the commissioners and their service goals to victims. Undertake initial proactive contact with victims, explaining VS services and promoting the benefits of accessing support. Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions. This will be delivered face to face, via telephone, video-chat, text and/or email based on the preferences of the client. Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures to ensure an integrated approach to address any safeguarding concerns. Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice. Identify barriers to individuals accessing our services and determine solutions. Work with multi-agency partners to which victims can be referred for ongoing and specialist support such as housing, social services and health provision. Maintain accurate and confidential case records, complying with data protection and all other legislation connected to your work. About You: You will need: An understanding of the impact of crime on victims such as anti-social behavior, domestic abuse, sexual violence and hate crime. Effective verbal and written communication skills. Proven track record of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s). Ability to balance competing needs and priorities. Ability to work independently and as part of a team. A successful track record of building effective working relationships across internal and external stakeholders. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. About Us: Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences. Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process. How to apply: To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria. We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026 . We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Mar 31, 2026
Full time
Domestic Abuse Caseworker We are seeking a dedicated and compassionate Caseworker to join the Domestic Abuse team based in Basingstoke. This role is office based and regular travel throughout the region will be required. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Position: 6580 Caseworker Domestic Abuse Location: Hampshire Hours: Full time 37.5 hours per week (Monday to Friday shifts between 9am-7pm, usually 2 x late shifts per week & 1 in 4 Saturdays 8am-4pm with a day off in lieu) with flexible working Contract: Permanent Salary: £26,830.20 per annum Closing Date: 14/04/2026 . We reserve the right to close this vacancy early, if enough suitable applications are received. About the Role As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users. As a Caseworker you will: Manage a caseload of self-referred and referred service users, providing information and advocacy to help them navigate the criminal justice process. Conduct risk and needs assessments, ensuring each victim receives tailored support and information. Identify barriers to accessing services and work with partners to provide ongoing support. Keep accurate and confidential case records on a bespoke case management system Make calls to offer support to victims of domestic abuse, delivering immediate support. Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support Liaise and actively engage with other local providers to share information on the service offer Work as part of a team with staff and the volunteer team to provide a seamless service to clients About You You will have an understanding of the impact of crime on victims and experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk and needs assessments would be beneficial. You will need: Strong written and verbal communication skills. Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard Good organisational and time management skills, able to manage competing needs and priorities. To work effectively both as part of a team and independently To develop and maintain partnerships with internal and external organisations. The ability to maintain professional boundaries and confidentiality. Personal resilience to manage exposure to highly emotional or sensitive demands of the role This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements. If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply. Benefits The competitive rewards and benefits package includes: Flexible Working Options. Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave. Birthday Leave: An extra day off for your birthday. Pension Plan: 5% employer contribution. Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments. Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts. Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance. Wellbeing Support: Employee assistance programme and wellbeing support. Inclusive Networks: Access to EDI networks and colleague cafes. Sustainable Travel: Cycle to work scheme and season ticket loans. Career Development: Ongoing training and support with opportunities for career progression. About the Organisation Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences. The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required. The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities. As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process. You may have experience in areas such as Case Worker, Victim Support Case Worker, Criminal Case Worker, Criminal Justice Case Worker, Family Support, Family Liaison, Criminal Liaison, Community Case Worker, Family Case Worker, Adult Case Worker, Child Case Worker, Abuse Case Worker, IDVA. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Qualified Social Workers required within Physical Disabilities team 3-6 Month Contract Rate 38 Per hour (Umbrella Rate) Location: Will need SW's based around the whole of the county so we will try to match you with the nearest office to where you live. Hybrid working (1 day a week in the office / face to face visits) Hampshire have a backlog of assessments and require locums with skills in safeguarding, mental health, MASH and physical health as a priority to help reduce the backlog. We'd like to prioritise people who have Care Director (our case management system) if possible (not a deal breaker, just an ideal) . Skills and Experience Required 1. Statutory Assessment and Planning Expertise Demonstrated experience in undertaking Section 9 Care Act 2014 assessments, identifying eligible needs, and determining appropriate care and support provisions. Skilled in completing unplanned support plan reviews, ensuring responsive reassessment and timely adjustments to care packages in line with changes in need or risk. Proficient in risk assessment and safeguarding, applying legislative frameworks effectively across both mental health and physical disability cases. 2. Knowledge Across Client Groups Practical experience supporting adults with mental health needs, with working knowledge of the Care Programme Approach (CPA) and the interface between the Mental Health Act and the Care Act. Strong understanding of physical disability services, including long-term conditions, mobility and access needs, rehabilitation, and technology-enabled care solutions. Ability to manage complex, dual-diagnosis cases involving coexisting mental and physical health conditions, coordinating across agencies and specialisms. 3. Multi-Agency Safeguarding Hub (MASH) Involvement Proven experience working within or alongside a MASH, demonstrating high-level skills in screening, prioritising, and triaging safeguarding referrals. Familiarity with multi-agency working and thresholds for adult safeguarding, with a track record of making sound, evidence-based decisions in time-sensitive situations. 4. Strengths-Based and Person-Centred Practice Committed to a strengths-based approach, working collaboratively with individuals, families, and communities to build on existing capabilities and informal support networks. Experienced in developing support plans that promote maximum independence, reduce reliance on formal care services, and avoid restrictive or institutional responses wherever possible. Skilled in creative problem-solving to achieve cost-effective, least restrictive outcomes that enhance well-being and autonomy. Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Oct 08, 2025
Seasonal
Qualified Social Workers required within Physical Disabilities team 3-6 Month Contract Rate 38 Per hour (Umbrella Rate) Location: Will need SW's based around the whole of the county so we will try to match you with the nearest office to where you live. Hybrid working (1 day a week in the office / face to face visits) Hampshire have a backlog of assessments and require locums with skills in safeguarding, mental health, MASH and physical health as a priority to help reduce the backlog. We'd like to prioritise people who have Care Director (our case management system) if possible (not a deal breaker, just an ideal) . Skills and Experience Required 1. Statutory Assessment and Planning Expertise Demonstrated experience in undertaking Section 9 Care Act 2014 assessments, identifying eligible needs, and determining appropriate care and support provisions. Skilled in completing unplanned support plan reviews, ensuring responsive reassessment and timely adjustments to care packages in line with changes in need or risk. Proficient in risk assessment and safeguarding, applying legislative frameworks effectively across both mental health and physical disability cases. 2. Knowledge Across Client Groups Practical experience supporting adults with mental health needs, with working knowledge of the Care Programme Approach (CPA) and the interface between the Mental Health Act and the Care Act. Strong understanding of physical disability services, including long-term conditions, mobility and access needs, rehabilitation, and technology-enabled care solutions. Ability to manage complex, dual-diagnosis cases involving coexisting mental and physical health conditions, coordinating across agencies and specialisms. 3. Multi-Agency Safeguarding Hub (MASH) Involvement Proven experience working within or alongside a MASH, demonstrating high-level skills in screening, prioritising, and triaging safeguarding referrals. Familiarity with multi-agency working and thresholds for adult safeguarding, with a track record of making sound, evidence-based decisions in time-sensitive situations. 4. Strengths-Based and Person-Centred Practice Committed to a strengths-based approach, working collaboratively with individuals, families, and communities to build on existing capabilities and informal support networks. Experienced in developing support plans that promote maximum independence, reduce reliance on formal care services, and avoid restrictive or institutional responses wherever possible. Skilled in creative problem-solving to achieve cost-effective, least restrictive outcomes that enhance well-being and autonomy. Connect2Hampshire is a managed service agency owned by Hampshire County Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. Connect2Hampshire is a trading style of Hampshire & Kent Commercial Services LLP - A joint venture between Hampshire County Council & Commercial Services Kent Ltd. Connect2Hampshire is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
Sep 22, 2025
Full time
Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum
