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Claims & Client Services Manager
Evri Leeds, Yorkshire
Join the UK's premier parcel & post delivery company Our Claims & Client Services function plays a critical role in ensuring the highest levels of service for our clients and customers. As a Claims & Client Services Manager, you'll take ownership of Claims reporting, client relationship management, and the continual improvement of Claims processes, helping to reduce claims volumes, improve accuracy, and enhance our customer and client experience. What You'll Do As a key subject matter expert within Claims, you will lead on analysis, insight, and client engagement to drive improved performance across the Claims journey. You'll strengthen partnerships with clients, collaborate with internal teams, and support the delivery of operational excellence throughout the Claims function. Key Responsibilities Produce effective reporting and high-level analysis of Claims data, identifying trends, volumes Complete and distribute Claims reporting to relevant internal and external stakeholders. Work closely with the BI Team to enhance existing reporting and develop dashboards that support Claims and Client insight. Monitor and report on Claims spikes, support root cause analysis, and recommend process or resource interventions. Use multiple data sources to understand Client, Business Account and Customer behaviour and recommend improvements to reduce Claims. Act as a Claims SME on key business projects, influencing Claims-related deliverables. Provide MI updates, performance packs and trend reviews to champion the voice of Claims data. Liaise with depots and field teams to identify issues and reduce Claims drivers. Review Claims data accuracy and challenge inconsistencies to improve reporting quality. Onboard new clients by training their CS teams on Claims and communication processes. Attend monthly client updates, support improvement agendas and work through client pain points. Build collaborative partnerships with clients to achieve excellent customer service against agreed SLAs. Support the Senior Claims & Client Service Manager in reducing enquiries and driving continuous improvement on a client-by-client basis. Collaborate with Client Development teams to identify opportunities and manage clients cohesively. Share client feedback with Contact Centre colleagues to enhance customer service delivery. Support the roll-out of new Evri products/services (e.g., app functionality, chatbot automation) into client contact centres. Monitor contact volume and identify opportunities to optimise self-serve tools. Produce targeted MI to support claim reduction across the business, including Loss Prevention and CEO Complaints. Work cross-departmentally to gather insight and reduce Claims volumes. Support Claims Team Managers through process reviews and continuous improvement initiatives. What We're Looking For Excellent IT skills across Microsoft tools and handling data in CSV, Excel and database extracts. Power BI proficiency. A qualification in data/statistical analysis or maths is advantageous. Ability to design and develop CRM reports with low load times. Experience using Databricks/SQL for deeper Claims analysis. Power Query knowledge for large dataset transformation. Strong understanding of Customer Service operations. Broad IT/systems knowledge and experience managing client relationships. Strong problem-solving capability involving stakeholder management. Ability to handle high information volumes and conflicting priorities with great attention to detail. Excellent presentation and interpersonal skills. Highly analytical, comfortable working with large data sets. Ability to produce and interpret data to identify solutions and improvements. Strong communication skills to present complex findings clearly in written and verbal formats. Ability to articulate detailed concepts to support business improvement actions. Aptitude for learning new tools and software. Excellent networking and relationship-building skills. An engaging leader who gains buy-in from clients and colleagues. Strong communicator with a flexible, consultative approach. Interest in emerging technologies and continuous learning. Ability to influence stakeholders at all levels and add value through problem-solving. What We Can Offer You At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance and healthcare A culture where people are encouraged, supported and valued We Are Evri - Where Everyone Is Welcome We're committed to building an inclusive workplace where every colleague can thrive. We want our teams to reflect the diversity of the communities we serve, and we strive for a culture where everyone feels welcome, valued and supported. We're excited for the future - let's deliver it together. JBRP1_UKTJ
Mar 05, 2026
Full time
Join the UK's premier parcel & post delivery company Our Claims & Client Services function plays a critical role in ensuring the highest levels of service for our clients and customers. As a Claims & Client Services Manager, you'll take ownership of Claims reporting, client relationship management, and the continual improvement of Claims processes, helping to reduce claims volumes, improve accuracy, and enhance our customer and client experience. What You'll Do As a key subject matter expert within Claims, you will lead on analysis, insight, and client engagement to drive improved performance across the Claims journey. You'll strengthen partnerships with clients, collaborate with internal teams, and support the delivery of operational excellence throughout the Claims function. Key Responsibilities Produce effective reporting and high-level analysis of Claims data, identifying trends, volumes Complete and distribute Claims reporting to relevant internal and external stakeholders. Work closely with the BI Team to enhance existing reporting and develop dashboards that support Claims and Client insight. Monitor and report on Claims spikes, support root cause analysis, and recommend process or resource interventions. Use multiple data sources to understand Client, Business Account and Customer behaviour and recommend improvements to reduce Claims. Act as a Claims SME on key business projects, influencing Claims-related deliverables. Provide MI updates, performance packs and trend reviews to champion the voice of Claims data. Liaise with depots and field teams to identify issues and reduce Claims drivers. Review Claims data accuracy and challenge inconsistencies to improve reporting quality. Onboard new clients by training their CS teams on Claims and communication processes. Attend monthly client updates, support improvement agendas and work through client pain points. Build collaborative partnerships with clients to achieve excellent customer service against agreed SLAs. Support the Senior Claims & Client Service Manager in reducing enquiries and driving continuous improvement on a client-by-client basis. Collaborate with Client Development teams to identify opportunities and manage clients cohesively. Share client feedback with Contact Centre colleagues to enhance customer service delivery. Support the roll-out of new Evri products/services (e.g., app functionality, chatbot automation) into client contact centres. Monitor contact volume and identify opportunities to optimise self-serve tools. Produce targeted MI to support claim reduction across the business, including Loss Prevention and CEO Complaints. Work cross-departmentally to gather insight and reduce Claims volumes. Support Claims Team Managers through process reviews and continuous improvement initiatives. What We're Looking For Excellent IT skills across Microsoft tools and handling data in CSV, Excel and database extracts. Power BI proficiency. A qualification in data/statistical analysis or maths is advantageous. Ability to design and develop CRM reports with low load times. Experience using Databricks/SQL for deeper Claims analysis. Power Query knowledge for large dataset transformation. Strong understanding of Customer Service operations. Broad IT/systems knowledge and experience managing client relationships. Strong problem-solving capability involving stakeholder management. Ability to handle high information volumes and conflicting priorities with great attention to detail. Excellent presentation and interpersonal skills. Highly analytical, comfortable working with large data sets. Ability to produce and interpret data to identify solutions and improvements. Strong communication skills to present complex findings clearly in written and verbal formats. Ability to articulate detailed concepts to support business improvement actions. Aptitude for learning new tools and software. Excellent networking and relationship-building skills. An engaging leader who gains buy-in from clients and colleagues. Strong communicator with a flexible, consultative approach. Interest in emerging technologies and continuous learning. Ability to influence stakeholders at all levels and add value through problem-solving. What We Can Offer You At least 33 days annual leave (including Bank Holidays) Career progression opportunities Flexible, inclusive benefits including shopping vouchers, insurance and healthcare A culture where people are encouraged, supported and valued We Are Evri - Where Everyone Is Welcome We're committed to building an inclusive workplace where every colleague can thrive. We want our teams to reflect the diversity of the communities we serve, and we strive for a culture where everyone feels welcome, valued and supported. We're excited for the future - let's deliver it together. JBRP1_UKTJ
B2B Senior National Account Manager
Screwfix Direct Ltd Yeovil, Somerset
Permanent Full Time (37.5 hours) - Permanent Overview We're expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long term profitability. You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence. Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes. This is a high visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function. Responsibilities Take ownership of high value accounts and shape strategic partnerships. Lead tender activity and develop strategic plans to drive growth, loyalty and profitability. Balance engagement with existing customers while identifying new commercial opportunities. Collaborate across Sales, Category, Commercial Operations and regional teams to land national priorities. Maintain CRM data accuracy and manage a strong pipeline. Champion programmes like PiPo, the App and CRM to drive share of wallet and better customer outcomes. Provide regular input into priorities and performance with Senior Manager, exercising genuine ownership and influence. Support expansion of the national footprint, regional hubs, and long term agreements; strengthen strategic partnerships. What's in it for you? Discretionary performance related bonus offering OTE of 70% of salary. Company car 33 days' holiday (including bank holidays, 5 of which can be taken flexibly) Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures. Discounts and wellbeing Cycle to work: savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts: savings at Screwfix, B&Q and other major retailers. Share Plans: become a Kingfisher shareholder with a variety of schemes. Wellbeing: 20% off Nuffield Gym membership, Health MOT and a free 7-day pass. Simply Health: customisable health plan with treatment reimbursements. Long Service Awards: rewards including extra pay or bonus holiday days. Pension: employer contributions up to 14% per month; life cover up to 4x salary. Retail Trust: mental health resources and confidential counselling. Screwfix and B&Q Discounts: 20% off products as a Kingfisher member. Mind Training: access to mental health resources through Mind. Screwfix Community: stay connected with colleagues and resources across work locations. Self-Development: learning tools (e.g., LinkedIn Learning) to grow skills. Enhanced Family Leave: inclusive for all parents with competitive pay terms. Training Programmes and Open Development Programme: ongoing learning and leadership development opportunities. Open Development Programme notes You can take your career almost anywhere at Screwfix. The programme offers a wide range of learning modules and is open to all colleagues, with a focus on management opportunities and leadership skill development. What others say "It's a really diverse opportunity to see your work come to life across some of the biggest platforms. It's really exciting." "Lots of other business areas look to us to help them understand customer data and give them support. There's lots of responsibility." "When the opportunity came up to do this job I totally put everything into it, it's what I've wanted to do for years." Be yourself at Screwfix We all do better when we're celebrated for who we are. Our Employee Inclusion Network, Us, helps colleagues share ideas and work collaboratively toward a fairer, more diverse workplace. It is an open space where colleagues can share experiences, learn about allyship, and feel free to be themselves. Head Office Our Head Office is in Yeovil, Somerset: a beautiful location in the heart of the West Country. Within easy reach of London, working flexibly in Somerset offers a great balance of tranquillity and opportunity. Application process Apply Applying online is simple. Fill in basic details and upload your CV. If you're applying for a S.A., you'll also need to complete a Situational Judgement Test. Interview Your interview will consist of competency-based questions and a discussion of your experience, knowledge of Screwfix and the role. Interviews may be held by phone or video, followed by a store visit to meet the team. Offer If we think we're a good match, we'll make an official offer. After acceptance and pre-employment checks, you'll receive your contract.
Mar 05, 2026
Full time
Permanent Full Time (37.5 hours) - Permanent Overview We're expanding our B2B capabilities across the UK and investing for sustained growth. We combine the power of Screwfix's scale, supply chain and digital platforms with tailored B2B propositions, pricing and service models. Our ambition is to make B2B buying fast, simple and reliable, removing friction through seamless digital journeys, dependable availability and service that customers can rely on. There's real momentum behind our national B2B growth, and this role puts you right at the centre of it. As our B2B Senior National Account Manager, you'll take ownership of high value accounts, shaping partnerships, leading tender activity and building strategic plans that drive growth, loyalty and long term profitability. You'll balance deep engagement with existing customers while spotting new commercial opportunities, working across Sales, Category, Commercial Operations and regional teams to ensure national priorities land seamlessly on the ground. With regular input into priorities and performance alongside your Senior Manager, you'll have genuine ownership and influence. Beyond managing your portfolio, you'll help expand our national footprint, supporting regional hubs, securing long term agreements and strengthening strategic partnerships. You'll keep CRM data sharp, maintain a strong pipeline and champion key programmes like PiPo, the App and CRM to drive share of wallet and stronger customer outcomes. This is a high visibility role where you'll solve challenges at pace, influence key commercial decisions and build strong senior credibility within a fast-growing B2B function. Responsibilities Take ownership of high value accounts and shape strategic partnerships. Lead tender activity and develop strategic plans to drive growth, loyalty and profitability. Balance engagement with existing customers while identifying new commercial opportunities. Collaborate across Sales, Category, Commercial Operations and regional teams to land national priorities. Maintain CRM data accuracy and manage a strong pipeline. Champion programmes like PiPo, the App and CRM to drive share of wallet and better customer outcomes. Provide regular input into priorities and performance with Senior Manager, exercising genuine ownership and influence. Support expansion of the national footprint, regional hubs, and long term agreements; strengthen strategic partnerships. What's in it for you? Discretionary performance related bonus offering OTE of 70% of salary. Company car 33 days' holiday (including bank holidays, 5 of which can be taken flexibly) Flexible start and end times around core working hours Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week EV Car Scheme in Partnership with Tusker - eligible colleagues can lease a brand-new or pre-loved electric vehicle Up to 14% employer pension contributions Life cover up to 4x your salary Health cash plan and discounted gym memberships (up to 25% savings) 20% discount at Screwfix and B&Q Bonus We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures. Discounts and wellbeing Cycle to work: savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme. High Street Shopping Discounts: savings at Screwfix, B&Q and other major retailers. Share Plans: become a Kingfisher shareholder with a variety of schemes. Wellbeing: 20% off Nuffield Gym membership, Health MOT and a free 7-day pass. Simply Health: customisable health plan with treatment reimbursements. Long Service Awards: rewards including extra pay or bonus holiday days. Pension: employer contributions up to 14% per month; life cover up to 4x salary. Retail Trust: mental health resources and confidential counselling. Screwfix and B&Q Discounts: 20% off products as a Kingfisher member. Mind Training: access to mental health resources through Mind. Screwfix Community: stay connected with colleagues and resources across work locations. Self-Development: learning tools (e.g., LinkedIn Learning) to grow skills. Enhanced Family Leave: inclusive for all parents with competitive pay terms. Training Programmes and Open Development Programme: ongoing learning and leadership development opportunities. Open Development Programme notes You can take your career almost anywhere at Screwfix. The programme offers a wide range of learning modules and is open to all colleagues, with a focus on management opportunities and leadership skill development. What others say "It's a really diverse opportunity to see your work come to life across some of the biggest platforms. It's really exciting." "Lots of other business areas look to us to help them understand customer data and give them support. There's lots of responsibility." "When the opportunity came up to do this job I totally put everything into it, it's what I've wanted to do for years." Be yourself at Screwfix We all do better when we're celebrated for who we are. Our Employee Inclusion Network, Us, helps colleagues share ideas and work collaboratively toward a fairer, more diverse workplace. It is an open space where colleagues can share experiences, learn about allyship, and feel free to be themselves. Head Office Our Head Office is in Yeovil, Somerset: a beautiful location in the heart of the West Country. Within easy reach of London, working flexibly in Somerset offers a great balance of tranquillity and opportunity. Application process Apply Applying online is simple. Fill in basic details and upload your CV. If you're applying for a S.A., you'll also need to complete a Situational Judgement Test. Interview Your interview will consist of competency-based questions and a discussion of your experience, knowledge of Screwfix and the role. Interviews may be held by phone or video, followed by a store visit to meet the team. Offer If we think we're a good match, we'll make an official offer. After acceptance and pre-employment checks, you'll receive your contract.
Ealing and Hounslow Community Voluntary Service
Volunteering and Development Officer
Ealing and Hounslow Community Voluntary Service
Role Overview Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering and Development Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes. EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector. The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements. This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research. Key Responsibilities Programme Coordination Support the delivery of multiple funded programmes across both boroughs. Assist with organising training sessions, sector forums, Voice Networks and partnership meetings. Track outputs and support managers in meeting funding requirements. Maintain accurate project records and documentation. Infrastructure and Group Development Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability. Support capacity-building workshops and development sessions. Help develop practical guidance materials and resources for local groups. Volunteering Development Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching. Help promote inclusive volunteering opportunities. Support outreach events and volunteer recruitment initiatives. Research and Community Insight Support surveys, consultations and participatory engagement projects. Assist with data collection, basic analysis and reporting. Gather case studies and community feedback to evidence impact. Grant-Making and Monitoring Support the administration of small grants programmes. Assist groups with reporting and compliance requirements. Contribute to funder reports and impact summaries. Administration and Communications Maintain databases and monitoring spreadsheets. Take minutes at meetings and follow up on actions. Support newsletters, funding bulletins and digital communications. Person Specification Essential Experience working or volunteering in the voluntary and community sector. Understanding of community development principles. Strong written and verbal communication skills. Good organisational skills and ability to manage competing priorities. Basic data handling and reporting skills. Proficiency in Microsoft Office. Desirable Experience supporting funding applications. Knowledge of volunteering good practice. Experience contributing to research or consultation projects. Understanding of health inequalities or refugee support issues. Why Join EHCVS? Be part of an organisation supporting 1,000+ local groups . Contribute to strengthening the VCSE sector across two diverse boroughs. Gain exposure to infrastructure, volunteering, research and health equity programmes. Work within a supportive and experienced team committed to community-led change.
Mar 05, 2026
Full time
Role Overview Ealing and Hounslow CVS is seeking a motivated, community-focused Volunteering and Development Officer to support the delivery of our infrastructure, volunteering, health equity, research, grant-making, and community inclusion programmes. EHCVS supports and engages with 1,000+ voluntary and community organisations across Ealing and Hounslow. This role plays an important part in strengthening the resilience, sustainability, and voice of the local VCSE sector. The postholder will provide practical programme support, coordinate activities, assist community groups, promote volunteering, contribute to research and insight projects, and support monitoring and reporting requirements. This role is ideal for someone with experience in the voluntary sector who is looking to grow their skills in infrastructure support, volunteer development, and community research. Key Responsibilities Programme Coordination Support the delivery of multiple funded programmes across both boroughs. Assist with organising training sessions, sector forums, Voice Networks and partnership meetings. Track outputs and support managers in meeting funding requirements. Maintain accurate project records and documentation. Infrastructure and Group Development Provide basic 1:1 support to voluntary and community organisations on governance, funding readiness and sustainability. Support capacity-building workshops and development sessions. Help develop practical guidance materials and resources for local groups. Volunteering Development Support Volunteer Centre activities, including responding to enquiries and assisting with volunteer matching. Help promote inclusive volunteering opportunities. Support outreach events and volunteer recruitment initiatives. Research and Community Insight Support surveys, consultations and participatory engagement projects. Assist with data collection, basic analysis and reporting. Gather case studies and community feedback to evidence impact. Grant-Making and Monitoring Support the administration of small grants programmes. Assist groups with reporting and compliance requirements. Contribute to funder reports and impact summaries. Administration and Communications Maintain databases and monitoring spreadsheets. Take minutes at meetings and follow up on actions. Support newsletters, funding bulletins and digital communications. Person Specification Essential Experience working or volunteering in the voluntary and community sector. Understanding of community development principles. Strong written and verbal communication skills. Good organisational skills and ability to manage competing priorities. Basic data handling and reporting skills. Proficiency in Microsoft Office. Desirable Experience supporting funding applications. Knowledge of volunteering good practice. Experience contributing to research or consultation projects. Understanding of health inequalities or refugee support issues. Why Join EHCVS? Be part of an organisation supporting 1,000+ local groups . Contribute to strengthening the VCSE sector across two diverse boroughs. Gain exposure to infrastructure, volunteering, research and health equity programmes. Work within a supportive and experienced team committed to community-led change.
Client Relationship Manager
Bennett and Game Keswick, Cumbria
Our client is a well-established firm of Chartered Accountants and Business Advisors, renowned for providing comprehensive and professional accounting, tax, and business advisory services. The firm is committed to delivering high-quality, tailored solutions to a diverse range of clients, including businesses of all sizes, individuals, and charities click apply for full job details
Mar 05, 2026
Full time
Our client is a well-established firm of Chartered Accountants and Business Advisors, renowned for providing comprehensive and professional accounting, tax, and business advisory services. The firm is committed to delivering high-quality, tailored solutions to a diverse range of clients, including businesses of all sizes, individuals, and charities click apply for full job details
Care Concern Group
Bank Care Assistant
Care Concern Group Ayr, Ayrshire
Bank Care Assistant Care and Support - Glebe House Care Home Contract: Bank Salary: £12.70 Per Hour Shift Type: Days & Nights Available Contracted hours: Glebe House Care Home is a privately owned residence nestled in the beautiful and tranquil surroundings of East Ayrshire. We provide personalised Nursing and Residential care for up to 46 residents, offering a warm, supportive environment where comfort, dignity, and wellbeing are at the heart of everything we do. With a strong carehome rating of 9.9 and Care Inspectorate grades of , and 4, we are proud to deliver consistently high standards of compassionate, person-centred care. At our home, you'll be a key person responsible in helping us achieve an excellent standard of care to our residents You'll be an integral part of our care team to promote the values and ethos of our home. As a Care Assistant, you'll play a vital role in our close-knit care team, ensuring our residents receive exceptional care and support. You'll help them with their daily routines, promote independence, and ensure their overall health and happiness are prioritized every day. What we offer: £12.70 per hour Contracted to bank hours Onsite Parking Paid PVG Uniform Provided What You'll Do: Empower Independence: Assist residents with their daily routines, from getting dressed to staying active, while encouraging them to make positive choices and remain as independent as possible. Personalized Care: Follow and support each resident's personalized care plan, providing hands-on help and thoughtful attention to their individual needs. Health and Wellbeing: Keep a close eye on residents' health, communicating any concerns to the Nurse or Clinical Deputy Manager, and helping with calls to relatives or healthcare professionals. Champion Dignity: Uphold the dignity and respect of each resident, ensuring they feel valued and cared for in every interaction. Social Support: Encourage social interactions among residents and with staff, creating a warm and welcoming environment. Safety and Comfort: Work with housekeepers to maintain clean, safe, and comfortable living spaces, and respond quickly to emergencies or call bells. Nutritional Support: Assist residents who need extra help with eating and drinking, ensuring their nutritional needs are met. Spread Smiles: Above all, bring joy to our residents' lives and make them smile every day. About You Qualifications: SVQ/NVQ Level 2 in Health & Social Care is preferred. Experience: Ideally, you have at least 6 months of experience as a Care Assistant, but we welcome those with a passion for care and transferable skills. Passion: You're genuinely interested in caring for the elderly and committed to delivering excellent service. Values: You bring integrity, respect, and a strong sense of teamwork to everything you do. About us: You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you.We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust Respect Passion Kindness Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. If you're ready to bring your dedication and passion for care to a role where you can truly make a difference, we'd love to hear from you! Submit your CV to our recruitment team and take the next step in your rewarding career as a Care Assistant.
Mar 05, 2026
Seasonal
Bank Care Assistant Care and Support - Glebe House Care Home Contract: Bank Salary: £12.70 Per Hour Shift Type: Days & Nights Available Contracted hours: Glebe House Care Home is a privately owned residence nestled in the beautiful and tranquil surroundings of East Ayrshire. We provide personalised Nursing and Residential care for up to 46 residents, offering a warm, supportive environment where comfort, dignity, and wellbeing are at the heart of everything we do. With a strong carehome rating of 9.9 and Care Inspectorate grades of , and 4, we are proud to deliver consistently high standards of compassionate, person-centred care. At our home, you'll be a key person responsible in helping us achieve an excellent standard of care to our residents You'll be an integral part of our care team to promote the values and ethos of our home. As a Care Assistant, you'll play a vital role in our close-knit care team, ensuring our residents receive exceptional care and support. You'll help them with their daily routines, promote independence, and ensure their overall health and happiness are prioritized every day. What we offer: £12.70 per hour Contracted to bank hours Onsite Parking Paid PVG Uniform Provided What You'll Do: Empower Independence: Assist residents with their daily routines, from getting dressed to staying active, while encouraging them to make positive choices and remain as independent as possible. Personalized Care: Follow and support each resident's personalized care plan, providing hands-on help and thoughtful attention to their individual needs. Health and Wellbeing: Keep a close eye on residents' health, communicating any concerns to the Nurse or Clinical Deputy Manager, and helping with calls to relatives or healthcare professionals. Champion Dignity: Uphold the dignity and respect of each resident, ensuring they feel valued and cared for in every interaction. Social Support: Encourage social interactions among residents and with staff, creating a warm and welcoming environment. Safety and Comfort: Work with housekeepers to maintain clean, safe, and comfortable living spaces, and respond quickly to emergencies or call bells. Nutritional Support: Assist residents who need extra help with eating and drinking, ensuring their nutritional needs are met. Spread Smiles: Above all, bring joy to our residents' lives and make them smile every day. About You Qualifications: SVQ/NVQ Level 2 in Health & Social Care is preferred. Experience: Ideally, you have at least 6 months of experience as a Care Assistant, but we welcome those with a passion for care and transferable skills. Passion: You're genuinely interested in caring for the elderly and committed to delivering excellent service. Values: You bring integrity, respect, and a strong sense of teamwork to everything you do. About us: You'll be joining a values-led care home that's part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We're expanding rapidly and are committed to delivering high-quality care and support to our residents. If you're ready to take on a rewarding role in a growing and supportive environment, we'd love to hear from you.We believe in delivering care to the highest standard, and our five core values guide everything we do: Trust Respect Passion Kindness Inclusivity These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference. If you're ready to bring your dedication and passion for care to a role where you can truly make a difference, we'd love to hear from you! Submit your CV to our recruitment team and take the next step in your rewarding career as a Care Assistant.
BDO UK
Private Capital Director
BDO UK City, London
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We're looking for someone with: Maintain an in depth, up to date, knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in their specialist field and able to deal with complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post qualified experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Mar 05, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You'll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. Our rapidly growing Private Client Team manage funds, businesses and trusts of individuals, families and entrepreneurs. Alongside solving a constantly evolving range of technical challenges, working in this team means building strong relationships with individuals so you can become their trusted advisor and oversee their tax affairs in line with what they want to achieve as an individual or business. We've established a strong global network that is recognised as a leader especially in looking after entrepreneurs and owner-managed businesses. You'll need excellent people skills and strong technical ability as you visit clients across the world. In return, you'll have unparalleled access to partners and opportunities to develop your career in many different directions as you work across a truly diverse portfolio of global clients. We're looking for someone with: Maintain an in depth, up to date, knowledge of relevant aspects of Private Client taxation. Acknowledged as an expert in their specialist field and able to deal with complex tax issues. Educated to degree level; and/or CTA and/or ACA qualified or equivalent. Demonstrable appropriate post qualified experience. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Coca-Cola Europacific Partners
Sales Representative, Leeds City Centre
Coca-Cola Europacific Partners Kingston Upon Thames, Surrey
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Leeds Ciy Centre Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £29,033 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET'S TALK ABOUT YOU! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role, preferably hospitality / bar licence experience. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT'S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £29,033 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday + bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 16/03/2026. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Mar 05, 2026
Full time
Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you!Do you have a personality with the power to influence and connect?Can you sustain the pace to keep on growing?Will you make an impact with your desire to win? Field Sales Representative (AFH) Location: Leeds Ciy Centre Contract Type: Permanent Coca-Cola Europacific Partners is looking for an enthusiastic and dedicated Field Sales Representative to join our inclusive and vibrant team. This full-time field sales role comes with a salary of £29,033 and many compelling benefits. About Your Role As a Field Sales Representative, you will report to a local Field Sales Manager and deliver sales targets within an existing customer base by maintaining ongoing relationships and creating new business opportunities whilst becoming an expert in the soft drinks category. The customers you will be interacting with will vary by location, but typically include a mixture of independent convenience stores, licensed pubs, bars, restaurants and cafes. You will focus on promoting brands and solutions that align with business objectives. LET'S TALK ABOUT YOU! We provide full training, plus all the tools and support to get you up to speed. We're looking for someone who has works well with others, loves staying active and thrives in a hands-on role, preferably hospitality / bar licence experience. You would need a UK driving license or equivalent, eligibility to work in the UK, and living within a 60 minute commute from the location of the role are also essential. Influencing and negotiation skills, experience driving positive outcomes with customers and securing sales through commercial, fact-based conversations. Experience with manual handling of products, point of sale and/or equipment in a fast-paced environment. Proficiency in using digital technologies, such as iPhone and iPad, to support sales activities, communication, and reporting. Strong ability to independently manage your workload and schedule while meeting key targets. Ability to grow business through digital engagement, using technology to enhance customer relationships and drive sales. Excellent prioritisation skills, ensuring efficiency and managing multiple tasks effectively. WHAT'S IN IT FOR YOU? In return for your commitment, in this role you will receive a base salary of £29,033 plus a bonus of up to £8,000 (OTE) and the following benefits: Company car and fuel card iPad and iPhone for use with this role Pension plan and share plan 2 Paid Volunteering days per year 25 days holiday + bank holidays Flexible benefits include the ability to buy and sell annual leave, discounts scheme etc Leading-edge in-house training and development Development opportunities and fantastic local management teams to help support your career path WHY CHOOSE US FOR YOUR NEXT ROLE? We have an amazing culture at CCEP; to find out more make sure you check out the people stories on our website here The closing date for applications is 16/03/2026. We reserve the right to close this advertisement early if we receive a high volume of applications. To ensure you are considered for this role, we encourage you to apply as soon as possible. We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we've got some way to go, but we'll get there with the support of our people. It's them who drive our future growth. To find out more about what it's like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that's true for you - please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
Niyaa People Ltd
Supported Housing Manager
Niyaa People Ltd
We are recruiting on behalf of a large UK housing charity for an experienced Supported Housing Manager to lead a specialist supported housing service based in Bristol. This is a fantastic opportunity to join a growing organisation delivering accommodation and intensive, person-centred support to individuals and families experiencing homelessness and multiple disadvantage. This is a hands-on leadership position where you will manage a local team while holding a small complex caseload yourself. You will drive high-quality, trauma-informed and strength-based practice, ensuring residents achieve meaningful and sustainable outcomes. Key Responsibilities of a Supported Housing Manager: Lead, motivate and develop a high-performing supported housing team through effective supervision, appraisals and reflective practice Embed trauma-informed, strength-based and non-risk-averse approaches across the service Oversee safeguarding, risk management and multi-agency engagement Quality assure support plans, risk assessments and resident engagement Manage referrals, assessments and tenancy sign-ups Oversee rent management, Housing Benefit/Universal Credit processes and arrears prevention Ensure property compliance, H&S standards and service performance targets are consistently met Monitor KPIs and prepare reports in line with commissioning agreements Participate in the Managers On-Call rota and provide escalation support when required Build strong partnerships with local authorities, statutory agencies and third-sector partners What We'd Love To See From You: Experience leading a team within a supported housing or homelessness setting Extensive experience supporting people experiencing homelessness and multiple disadvantage Strong knowledge of housing management, rent collection and welfare benefits Proven ability to work in a trauma-informed and strength-based way Significant safeguarding knowledge and experience Experience quality assuring support plans and risk assessments Confidence engaging with commissioners and multi-agency partners Strong ICT skills and experience using digital case management systems A full UK driving licence and access to a vehicle An Enhanced DBS check will be required. Whats on Offer for this Supported Housing Manager role: Salary 38,000 Salary increase after successful completion of first year Opportunity to shape and develop a specialist service Career progression within a growing national housing charity If this Suppoted Housing Manager role is for you please apply or contact JBRP1_UKTJ
Mar 05, 2026
Full time
We are recruiting on behalf of a large UK housing charity for an experienced Supported Housing Manager to lead a specialist supported housing service based in Bristol. This is a fantastic opportunity to join a growing organisation delivering accommodation and intensive, person-centred support to individuals and families experiencing homelessness and multiple disadvantage. This is a hands-on leadership position where you will manage a local team while holding a small complex caseload yourself. You will drive high-quality, trauma-informed and strength-based practice, ensuring residents achieve meaningful and sustainable outcomes. Key Responsibilities of a Supported Housing Manager: Lead, motivate and develop a high-performing supported housing team through effective supervision, appraisals and reflective practice Embed trauma-informed, strength-based and non-risk-averse approaches across the service Oversee safeguarding, risk management and multi-agency engagement Quality assure support plans, risk assessments and resident engagement Manage referrals, assessments and tenancy sign-ups Oversee rent management, Housing Benefit/Universal Credit processes and arrears prevention Ensure property compliance, H&S standards and service performance targets are consistently met Monitor KPIs and prepare reports in line with commissioning agreements Participate in the Managers On-Call rota and provide escalation support when required Build strong partnerships with local authorities, statutory agencies and third-sector partners What We'd Love To See From You: Experience leading a team within a supported housing or homelessness setting Extensive experience supporting people experiencing homelessness and multiple disadvantage Strong knowledge of housing management, rent collection and welfare benefits Proven ability to work in a trauma-informed and strength-based way Significant safeguarding knowledge and experience Experience quality assuring support plans and risk assessments Confidence engaging with commissioners and multi-agency partners Strong ICT skills and experience using digital case management systems A full UK driving licence and access to a vehicle An Enhanced DBS check will be required. Whats on Offer for this Supported Housing Manager role: Salary 38,000 Salary increase after successful completion of first year Opportunity to shape and develop a specialist service Career progression within a growing national housing charity If this Suppoted Housing Manager role is for you please apply or contact JBRP1_UKTJ
Customer Success Manager - Global Onboarding & Adoption
Story Terrace Inc.
A leading property management tech company in Greater London is seeking a Customer Success Manager to ensure excellent client engagements and manage the customer lifecycle effectively. Responsibilities include training clients on the platform, monitoring key performance indicators, and supporting onboarding processes. Ideal candidates will have strong communication and stakeholder management skills, familiarity with CRM platforms, and the ability to manage multiple projects simultaneously, thereby contributing to our mission in property management innovation.
Mar 05, 2026
Full time
A leading property management tech company in Greater London is seeking a Customer Success Manager to ensure excellent client engagements and manage the customer lifecycle effectively. Responsibilities include training clients on the platform, monitoring key performance indicators, and supporting onboarding processes. Ideal candidates will have strong communication and stakeholder management skills, familiarity with CRM platforms, and the ability to manage multiple projects simultaneously, thereby contributing to our mission in property management innovation.
Group Reporting Manager (Transaction Services)
Cedar Recruitment
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
Mar 05, 2026
Full time
Cedar is partnering with a global consumer-led organisation to appoint a Group Reporting Manager within its central Group Finance function. This is a high impact opportunity designed for a Big 4 / Top 10 Audit or Transaction Services professional looking to transition into a broad, commercially engaged industry role with genuine exposure to senior stakeholders and complex group-level activity click apply for full job details
Hays
Finance Manager - Finance Systems
Hays
Finance Manager - Finance Systems Support Team - Interim role for 6 months - mainly remote Your new company A large local authority who are currently going through IT transformation are looking for an interim Finance Manager - Finance Business Systems Support. Your new role As interim Finance Manager - Finance Business Systems Support, you will be responsible for the oversight of the Oracle Fusion Finance systems support team. The team is 14 strong and will include the management of 3 direct reports. Team management duties will include: - Monitoring absence Setting and review of Appraisal objectives for permanent staffStaff welfare Oversees the finance systems support areas including: - end user support for Oracle users for P2P, S2C, GL and PBCS modulessecurity and access for Finance modules with Oracle including role allocation and working within Oracle Risk Mgt Cloudcontrol checks within Finance - including period end and ledger lock, monthly AP & AR reconciliations to GLtesting of Oracle quarterly updatescontinuing development of live service remediation daily BACS and DD runsintegration/feeder file upload to Oracle including correction for S2C, P2P and GL Other dutiesBudget monitoring and forecasting for the team's cost centreStatistical analysis of the key functions of the team and reporting this to management What you'll need to succeed You will need experience of working in a management role ideally in systems You will need to be ideally qualified but QBE will be considering with relevant experience Strong knowledge of Oracle Fusion Ideally experience in local government Systems Accounting experience Finance business partnering experience could be useful as well but with the systems experience What you'll get in return There is a great day rate on offer at between £500-550 p/day Mainly remote working, but there are meetings approx every 8 weeks on site 6 month contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 05, 2026
Seasonal
Finance Manager - Finance Systems Support Team - Interim role for 6 months - mainly remote Your new company A large local authority who are currently going through IT transformation are looking for an interim Finance Manager - Finance Business Systems Support. Your new role As interim Finance Manager - Finance Business Systems Support, you will be responsible for the oversight of the Oracle Fusion Finance systems support team. The team is 14 strong and will include the management of 3 direct reports. Team management duties will include: - Monitoring absence Setting and review of Appraisal objectives for permanent staffStaff welfare Oversees the finance systems support areas including: - end user support for Oracle users for P2P, S2C, GL and PBCS modulessecurity and access for Finance modules with Oracle including role allocation and working within Oracle Risk Mgt Cloudcontrol checks within Finance - including period end and ledger lock, monthly AP & AR reconciliations to GLtesting of Oracle quarterly updatescontinuing development of live service remediation daily BACS and DD runsintegration/feeder file upload to Oracle including correction for S2C, P2P and GL Other dutiesBudget monitoring and forecasting for the team's cost centreStatistical analysis of the key functions of the team and reporting this to management What you'll need to succeed You will need experience of working in a management role ideally in systems You will need to be ideally qualified but QBE will be considering with relevant experience Strong knowledge of Oracle Fusion Ideally experience in local government Systems Accounting experience Finance business partnering experience could be useful as well but with the systems experience What you'll get in return There is a great day rate on offer at between £500-550 p/day Mainly remote working, but there are meetings approx every 8 weeks on site 6 month contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Phoenix Health & Safety
Scheduling Coordinator
Phoenix Health & Safety Hednesford, Staffordshire
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Mar 05, 2026
Contractor
Scheduling Coordinator Location: Hybrid - Cannock Salary: £26,500 per annum pro rata Contract Type: Fixed Term Contract, 9 months What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Contract Duration), Additional Holiday Purchase, Hybrid Working, Life Assurance, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources! Why do we want you At Phoenix Health & Safety, part of Wilmington plc, we rely on people who take pride in keeping things running smoothly. In this role, you ll be at the centre of our market leading training operation, making sure schedules line up, our Trainers have what they need, and our clients enjoy the brilliant service they expect from us. It s a role where your organisation, problem solving, and calm-under-pressure approach will really shine. If you re looking for a place where your coordination skills genuinely make a difference every day, we d love you to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! In this role, you ll make sure our Trainers are in the right place at the right time and that clients receive exceptional service every step of the way. You'll be responsible for: • Taking ownership of the day to day coordination of our scheduling department, keeping everything running smoothly. • Scheduling courses, managing trainer diaries, and working closely with clients to make sure they have a great experience from the moment they book. • Running weekly training statistics reports and sharing insights with the team. • Staying on top of a busy inbox and handling all communications promptly and professionally. • Updating and maintaining accurate information in our scheduling system (ScheduleIT). • Sharing upcoming training dates with our sales and marketing teams so they can plan effectively. • Working closely with the sales team to book clients onto the right courses at the right times. • Sending course confirmations and all the necessary details to clients. • Spotting and resolving any scheduling clashes and looking for smarter ways to improve our processes. • Supporting the Scheduling Manager with any ad hoc administrative tasks that keep the department running efficiently. What s the Best Thing About This Role You ll be at the heart of our operations no two days are the same! You ll get to collaborate with multiple teams, contribute to client satisfaction, and see the direct impact of your organisational skills on our business success. What s the Most Challenging Thing About This Role Managing multiple priorities and balancing the needs of clients, trainers, and internal teams can be challenging. You ll need to stay calm under pressure, think ahead, and adapt quickly to changes in schedules or client requirements. To be successful in this role, you must have/ be: • Previous experience in a coordination or scheduling role. • Experience working with Microsoft Teams, Outlook, and SharePoint. • A natural ability to juggle multiple tasks, with strong communication and organisational skills. • Confidence in managing the logistics behind training sessions, including travel and accommodation for both clients and trainers. • The ability to work independently, stay self motivated, and manage your time effectively when working from home. To be successful in this role, it would be great if you have: • Familiarity with the ScheduleIT system. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Phoenix, part of Wilmington plc, offers a range of health & safety training and services both in-person and virtually. Established in 2005, we have recently become part of Wilmington plc, and pride ourselves on working to improve our range and quality of services so that customers have the best experience possible. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
The Portfolio Group
Customer Service Account Manager
The Portfolio Group City, Manchester
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 05, 2026
Full time
Customer Service Specialist Manchester City Centre 25,000 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular contact via inbound, outbound and Teams providing a world class experience for our business owners. This a very varied, fast paced role within a small, friendly, supportive team! Day-to-day responsibilities: Provide an excellent customer service to our new and existing clients Carry out pro-active implementation calls to new clients to welcome them to the service and provide them with an overview of the system and assist with the set-up of their account Continue to account manage each on-boarded client during the first 30 days of their service agreement, keeping an accurate record of discussions with each client on Salesforce Contribute to the companies business goal of migrating all HRonline users to the new software system Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system Conduct demonstrations of software by webinar for prospect clients and those wishing to migrate from HRonline Ensure all Service Level Agreements are adhered to at all times. Meet and exceed all Key Performance Indicators Contribute to team targets, paying particular attention to customer experience and feedback. Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have experience of working in an out-bound, telephone based role Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment. Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business BrightHR Benefits: Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period Free On site Gym Bright Exchange perks INDMANJ 50538LF Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
BUZZ Bingo
Deputy General Manager
BUZZ Bingo Parkstone, Dorset
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club s local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Mar 05, 2026
Full time
We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Poole. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying up to £35,000 per year. Join Our Team of Remarkable People At Buzz Bingo, together we re on a mission to be the Nation s No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we ll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You ll Play As Deputy Manager you ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You ll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club s local strategic plan. You may need to cover other sites at short notice so mobility and means of transport is important. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We ll help you build your skills and career as you work with us in a business that never stands still. That means you ll have access to: a physical and mental wellbeing app giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme In-house training IOSH, First Aid, Fire Safety, Gamcare and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday Staff discount 50% off bingo tickets, food & soft drink Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Seek opportunities to recognise and appreciate those that go the extra mile Evaluate actions to maintain and improve KPI performance Provide input to the club s local strategic plan on a trimester basis Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, hospitality or retail environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives As an equal opportunities employer, Buzz Bingo is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, gender identity, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our workplace culture is inclusive and we strongly encourage suitably qualified applicants from a diverse range of backgrounds to apply and join us here at Buzz Bingo. We encourage our Colleagues to be themselves as we believe our differences as individuals make us stronger as a team. Applicants must be 18+
Customer Success Manager (UK)
iDeals
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Mar 05, 2026
Full time
Get to know us Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions. Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making. The role Delivering an exceptional customer experience is key at Ideals. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. We are looking for a Customer Success Manager to join our Customer Success team in the UK. This is a post-sales role with full portfolio ownership: you'll lead renewals, onboarding, and account expansion for high-value B2B clients, including some of the most strategic names in our European portfolio. You'll work cross-functionally to drive adoption and maximize account potential, with direct influence over revenue targets and client retention. This is a unique opportunity to build an excellent track record in a multinational, mature yet fast-evolving SaaS environment. You'll own and impact the customer relationship, working closely with multiple departments to support our scaling growth in the UK region and beyond. Please note that we can only consider candidates located in London or close by, since the role involves meeting clients in person. What you will do Research and study new clients to identify their expected value from the product and future potential growth opportunities Conduct kick-off (onboarding) trainings for new clients Manage a portfolio of roughly 100 accounts - including 30% high-touch - with structured follow-ups, clear prioritization, and proactive engagement across the entire customer journey Execute renewals and expansions proactively, based on account usage, growth potential, and business insights Conduct exit interviews with churned clients Drive customer advocacy initiatives by securing satisfied client reviews, testimonials, or case studies Participate in special projects to improve the customer success playbooks or introduce new customer success activities What you bring Full professional proficiency in English (C1) At least 3 years of experience as an Account Manager or a CSM in B2B, preferably in SaaS Proven track record managing a book of business of 50+ accounts, with a strong ability to plan, organize and prioritize effectively Experience driving MRR/ARR growth through renewals, upsells, or cross-sells Experience in leading commercial conversations with the client (e.g., pricing, discounting, upselling) Customer-driven personality with empathetic and emotional intelligence skills Excellent communication, interpersonal, and presentation skills Nice to have Fluency in another European language Familiarity with data rooms, board portals, or secure collaboration tools Experience in sales Our assessment process Screening call with the Talent Acquisition Specialist ( 45 mins) Competency-based interview with the Talent Acquisition Specialist (60 mins) Roleplay with the Hiring Manager (45 mins) Hiring Manager interview (60 mins) What we offer We highly value our people, so we will empower you with all the resources and support to help you reach your full potential. For your best work Remote-first flexibility to shape your ideal workday Home workplace budget Co-working expense coverage Individual IT budget for extra equipment Top-tier tech and AI-powered tools For your growth Access to Ideals Academy with numerous courses Investment in external learning and development activities Guidance in Personal Development Plan creation Professional literature and subscriptions coverage Support of your passion as a speaker or writer Internal talent mobility opportunities For your well-being Tailored Wellness Package (1500 GBP/a year) for health-related activities Funding for sports competitions Paid health-related time-off 25 business days of annual leave NEST pension program contribution Extra perks Team-building offline and online events Budget for meetups with your local team Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more. Ideals is an equal opportunity employer Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
Hard Services Manager
Invictus Recruitment
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Mar 05, 2026
Full time
You will lead and deliver Hard FM at the prestigious head office of a market-leading organisation, ensuring full statutory, contractual, and client compliance. The role provides leadership to the on-site engineering team, manages operational and financial interfaces with client project teams, and ensures clear, effective communication and reporting across companyand client stakeholders, driving sa click apply for full job details
Senior People Business Partner - Maternity Cover until April 2027
NHS Dartford, Kent
Senior People Business Partner - Maternity Cover until April 2027 A fantastic opportunity to join our new team of Senior People Business Partners on a secondment or fixed term basis, covering maternity leave until April 2027. You will be responsible for providing high-quality strategic and operational workforce support, ensuring our people management practices reflect best practice and uphold our commitment to delivering an exceptional staff experience. You will be a values-led professional who is passionate about fairness, equity and continuous improvement. With a strong focus on staff engagement and wellbeing, you will champion initiatives that ensure colleagues feel supported, listened to and able to thrive, even in the most challenging times. You will help drive key workforce priorities that support our ambition to be the Best Place to Work. By role-modelling our Oxleas values - We're Kind, We're Fair, We Listen and We Care - you will embed these principles in everyday interactions across the organisation. Working collaboratively with the wider People Teams you will play a central role in leading organisational change, strengthening culture, improving team dynamics, enhancing recruitment practices and progressing equality plans. By fostering effective team engagement you will help improve the experience of staff within your Directorate/s, ensuring a sustained focus on wellbeing, psychological safety, engagement and retention. Important Sponsorship Information: We are unable to offer a certificate of sponsorship for this post Main duties of the job You will ensure our people practices deliver high-quality, consistent support to managers and staff across the Trust, enabling excellent care while meeting all legal and statutory requirements. You will take a proactive and supportive approach to developing and investing in your team, empowering them to provide a high-performing, responsive and engaging service. We understand how challenging it can be for colleagues involved in HR processes. You will support staff and managers to address issues constructively and at the earliest opportunity, ensuring a strong emphasis on early intervention and resolution. You will provide coaching and facilitation to managers, helping them develop stronger leadership competence, confidence and behaviours. You will lead the development and delivery of workforce plans for your Directorate/s, aligned to the Trust's overarching Strategy. These plans will be tailored to the needs of the service, supporting delivery of excellent patient care, financial sustainability, and a positive staff experience. You will provide specialist advice to managers on all aspects of People matters, ensuring a strong focus on data-driven decisions, consistency and clarity of approach. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Do you have a passion for delivering outstanding HR support? Are you experienced in both strategic and operational HR, with a broad portfolio spanning employee relations, organisational change, workforce planning, organisational development, equality, diversity and inclusion? Do you enjoy working collaboratively to drive meaningful, continuous improvement? If you can enhance our ability to make a significant difference to the experience at work of our diverse staff members, particularly during the most challenging times, we would love to hear from you. We are keen to encourage applications from the widest variety of people. We welcome applications from all people, including those from a global majority background, those who live with a disability (visible or not) and those who identify as LGBTQ+. Please refer to the Job Description and Person Specification for the main responsibilities of this role. Person Specification Qualification Member of CIPD Experience Operational and Strategic experience Experience Evidence of delivering a high quality HR service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Mar 05, 2026
Full time
Senior People Business Partner - Maternity Cover until April 2027 A fantastic opportunity to join our new team of Senior People Business Partners on a secondment or fixed term basis, covering maternity leave until April 2027. You will be responsible for providing high-quality strategic and operational workforce support, ensuring our people management practices reflect best practice and uphold our commitment to delivering an exceptional staff experience. You will be a values-led professional who is passionate about fairness, equity and continuous improvement. With a strong focus on staff engagement and wellbeing, you will champion initiatives that ensure colleagues feel supported, listened to and able to thrive, even in the most challenging times. You will help drive key workforce priorities that support our ambition to be the Best Place to Work. By role-modelling our Oxleas values - We're Kind, We're Fair, We Listen and We Care - you will embed these principles in everyday interactions across the organisation. Working collaboratively with the wider People Teams you will play a central role in leading organisational change, strengthening culture, improving team dynamics, enhancing recruitment practices and progressing equality plans. By fostering effective team engagement you will help improve the experience of staff within your Directorate/s, ensuring a sustained focus on wellbeing, psychological safety, engagement and retention. Important Sponsorship Information: We are unable to offer a certificate of sponsorship for this post Main duties of the job You will ensure our people practices deliver high-quality, consistent support to managers and staff across the Trust, enabling excellent care while meeting all legal and statutory requirements. You will take a proactive and supportive approach to developing and investing in your team, empowering them to provide a high-performing, responsive and engaging service. We understand how challenging it can be for colleagues involved in HR processes. You will support staff and managers to address issues constructively and at the earliest opportunity, ensuring a strong emphasis on early intervention and resolution. You will provide coaching and facilitation to managers, helping them develop stronger leadership competence, confidence and behaviours. You will lead the development and delivery of workforce plans for your Directorate/s, aligned to the Trust's overarching Strategy. These plans will be tailored to the needs of the service, supporting delivery of excellent patient care, financial sustainability, and a positive staff experience. You will provide specialist advice to managers on all aspects of People matters, ensuring a strong focus on data-driven decisions, consistency and clarity of approach. About us Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people. Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values: We're Kind We Listen We Care Job responsibilities Do you have a passion for delivering outstanding HR support? Are you experienced in both strategic and operational HR, with a broad portfolio spanning employee relations, organisational change, workforce planning, organisational development, equality, diversity and inclusion? Do you enjoy working collaboratively to drive meaningful, continuous improvement? If you can enhance our ability to make a significant difference to the experience at work of our diverse staff members, particularly during the most challenging times, we would love to hear from you. We are keen to encourage applications from the widest variety of people. We welcome applications from all people, including those from a global majority background, those who live with a disability (visible or not) and those who identify as LGBTQ+. Please refer to the Job Description and Person Specification for the main responsibilities of this role. Person Specification Qualification Member of CIPD Experience Operational and Strategic experience Experience Evidence of delivering a high quality HR service Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Finance Business Partner
Liberty Specialty Markets
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 08-Jan-2026 Employment Type: Fixed term contract Employment Type: Full time Ref #: Description & Requirements Role Title: Finance Business Partner Department: Finance Team: Expense Management Location: London Type: 18-month FTC About the Role: The UK & Europe FP&A Expenses team are looking for a capable and driven Finance Business Partner to support with the production of the actual results, financial plan and forecasts. This role will involve owning the business partnering relationship with several C suite level colleagues. Walking them through their monthly financial performance and advising them on how they can effectively deliver to the financial plan and the goals of the wider Liberty Mutual organisation. About the Department & Team: The UK & Europe FP&A Expense team is responsible for supporting both front office and back office divisions. Key responsibilities of the team include managing and supporting the annual budget process, providing monthly expense reporting and analysis, and driving accountability of key stakeholders to deliver on key expense initiatives and targets. Key Responsibilities: This role will support the UK & Europe FP&A Expenses Manager with business planning activities and reporting of actual results for several different divisions. This role will help to ensure that financial transactions, policies and procedures meet the organization's short and long term objectives. Budgeting, expense reporting and analysis to support the profitable growth of the UK & Europe business. Business partner with several C suite level colleagues. Oversee the production of highly complex ad hoc and recurring financial reports that assist the business in making decisions, whilst effectively communicating trends and outcomes to senior management. Interacts with management to explain the monthly financial results and the build out of the annual budget. Effectively supports the build out of periodic reforecasts. Continually assesses the business value and efficiency of the work performed; identifying and implementing improvements. Developing consistent processes for financial reporting, planning and KPI tracking across the global business. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing. Skills and Experience: Relevant experience, ideally gained from within the insurance industry although strong candidates with experience from practice and other sectors will also be considered. Strong organisational skills with a real desire to deliver a first class service supported by a continuous improvement philosophy towards systems and processes. Able to communicate (written and verbal) on a professional/technical level with peers, external advisors and stakeholders as well as ability to simplify complex issues for non financial colleagues. Strong Excel (Vlookups, Index Match, Sumifs and Pivot Tables) skills are a must and experience using Anaplan would be very useful. Qualified Accountant About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Mar 05, 2026
Full time
Country: United Kingdom of Great Britain and Northern Ireland Creation Date: 08-Jan-2026 Employment Type: Fixed term contract Employment Type: Full time Ref #: Description & Requirements Role Title: Finance Business Partner Department: Finance Team: Expense Management Location: London Type: 18-month FTC About the Role: The UK & Europe FP&A Expenses team are looking for a capable and driven Finance Business Partner to support with the production of the actual results, financial plan and forecasts. This role will involve owning the business partnering relationship with several C suite level colleagues. Walking them through their monthly financial performance and advising them on how they can effectively deliver to the financial plan and the goals of the wider Liberty Mutual organisation. About the Department & Team: The UK & Europe FP&A Expense team is responsible for supporting both front office and back office divisions. Key responsibilities of the team include managing and supporting the annual budget process, providing monthly expense reporting and analysis, and driving accountability of key stakeholders to deliver on key expense initiatives and targets. Key Responsibilities: This role will support the UK & Europe FP&A Expenses Manager with business planning activities and reporting of actual results for several different divisions. This role will help to ensure that financial transactions, policies and procedures meet the organization's short and long term objectives. Budgeting, expense reporting and analysis to support the profitable growth of the UK & Europe business. Business partner with several C suite level colleagues. Oversee the production of highly complex ad hoc and recurring financial reports that assist the business in making decisions, whilst effectively communicating trends and outcomes to senior management. Interacts with management to explain the monthly financial results and the build out of the annual budget. Effectively supports the build out of periodic reforecasts. Continually assesses the business value and efficiency of the work performed; identifying and implementing improvements. Developing consistent processes for financial reporting, planning and KPI tracking across the global business. Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to LSM's commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. LSM expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules, Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing. Skills and Experience: Relevant experience, ideally gained from within the insurance industry although strong candidates with experience from practice and other sectors will also be considered. Strong organisational skills with a real desire to deliver a first class service supported by a continuous improvement philosophy towards systems and processes. Able to communicate (written and verbal) on a professional/technical level with peers, external advisors and stakeholders as well as ability to simplify complex issues for non financial colleagues. Strong Excel (Vlookups, Index Match, Sumifs and Pivot Tables) skills are a must and experience using Anaplan would be very useful. Qualified Accountant About Liberty Specialty Markets (LSM) Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organisation. We bring this to life for our colleagues through: Offering a vibrant and inclusive environment and committing to their career development. Promoting diversity, equity and inclusion (DEI). Our Inclusion Matters framework and employee led networks strengthen the diversity of our workforce and our inclusive environment. Reinforcing that collaborating together to share our unique perspectives help us make better decisions, deliver innovative solutions and pursue our ambitious goals. A supportive culture, which includes promoting a healthy work life balance and working flexibly. For more information, please follow the links below:
Barchester Healthcare
Senior Care Assistant - Care Home - Bank
Barchester Healthcare Blackness, West Lothian
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Mar 05, 2026
Full time
ABOUT THE ROLE As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGE As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Greencore
Warehouse Team Leader (Night Shift)
Greencore
Shift Time: 9pm to 5:30am Shift Pattern : 5 from 7 Pay Rate: Monday to Saturday 15.35 - Sunday 16.35 per hour Overtime: Time and a quarter after 42 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. You will be working for our Hatfield DTS site - A major picking depot, employing more than 180 colleagues and operating a fleet of more than 80 vehicles. The depot serves major convenience retailers in the region. What you'll be doing: Reporting to the Warehouse Manager and Supervisor to achieve the required performance through effective direction and control of the Depot and team Ensuring that the required products can be delivered to our customers in a timely manner Operating efficiently thus ensuring the quality and safety of food goods and compliance with legislative and group standards Ensuring effective and accurate order picking within the agreed time scales to achieve the correct service levels for our customers' requirements. Ensuring company policy is adhered to on all aspects of administration in particular to ensure BRC compliance. Ensure operations are maintained within forecasted budgets levels at all times. Site presented to audit standards at all times. What we are looking for: Breaking down inbound stock, conducting accurate stock counts and receipting of goods using an RDT gun. Learning the Critical Control Point area which includes performing temperature checks, checking best before dates, practicing pest control and ensuring the tidiness of the inbound vehicles. Working in a fast-paced environment and able to meet time-sensitive deadlines. Logging product shortages and reporting them to the Management Team at the depot at the end of each shift. Ensuring all trays are stacked and kept in the designated place before the shift ends. Maintaining the depot's cleanliness and tidiness in work areas at all times. Ensuring all PPE issued is worn at all times. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 05, 2026
Full time
Shift Time: 9pm to 5:30am Shift Pattern : 5 from 7 Pay Rate: Monday to Saturday 15.35 - Sunday 16.35 per hour Overtime: Time and a quarter after 42 hours Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. You will be working for our Hatfield DTS site - A major picking depot, employing more than 180 colleagues and operating a fleet of more than 80 vehicles. The depot serves major convenience retailers in the region. What you'll be doing: Reporting to the Warehouse Manager and Supervisor to achieve the required performance through effective direction and control of the Depot and team Ensuring that the required products can be delivered to our customers in a timely manner Operating efficiently thus ensuring the quality and safety of food goods and compliance with legislative and group standards Ensuring effective and accurate order picking within the agreed time scales to achieve the correct service levels for our customers' requirements. Ensuring company policy is adhered to on all aspects of administration in particular to ensure BRC compliance. Ensure operations are maintained within forecasted budgets levels at all times. Site presented to audit standards at all times. What we are looking for: Breaking down inbound stock, conducting accurate stock counts and receipting of goods using an RDT gun. Learning the Critical Control Point area which includes performing temperature checks, checking best before dates, practicing pest control and ensuring the tidiness of the inbound vehicles. Working in a fast-paced environment and able to meet time-sensitive deadlines. Logging product shortages and reporting them to the Management Team at the depot at the end of each shift. Ensuring all trays are stacked and kept in the designated place before the shift ends. Maintaining the depot's cleanliness and tidiness in work areas at all times. Ensuring all PPE issued is worn at all times. We're proud to be recognised in the Gender Equity Measure Top 100 for our commitment to gender equality. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return: Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Free car parking Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.

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