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The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is Tuesday 5th May and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

Advancing People Multilingual - Recruitment Specialists are now recruiting for an Italian & Spanish Speaking Customer Service Advisor / Claims Advisor on a fully remote basis to a Tech Scale up. As an Italian & Spanish Speaking Account Coordinator / Claims Advisor it will be your responsibility to work with customers, primarily those based in the Italian & Spanish speaking region and covering the Italian and Spanish speaking markets, providing excellent customer service via phone and email ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: Deliver high quality customer service Assist with Customer's enquiries Process Claims via the telephone, fax, e-mail or internet Be proactive in the area of Customer retention Person Specification: Fluent in Italian & Spanish Strong customer focus and professional approach Excellent communication skills, both oral and written Ability to work effectively as part of a team Good computer skills Positive "can do" attitude This is a full time Permanent position offering an annual salary of up to 30,000 + attractive company benefits. The role offers flexibility to work from home / Remote working 5 days a week (100% of the time) Advancing People Multilingual - Recruitment Specialists Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

My client is one of the most recognised and successful law firms in the UK, with over 30 years' experience and has seven offices across the UK. They are now looking to expand further into their Leeds office and are looking for legal advisors to manage a caseload of Fast Track RTA cases through all stages of the investigation and litigation process. To deliver robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business Key Duties and Responsibilities Responsible for a high volume caseload of Fast Track Personal Injury RTA claims, making use of the firm's Case Management Systems and using the agreed internal procedures and practices. To progress your caseload in a manner to ensure that clients receive appropriate, professional, timely and pertinent legal advice, with regular contact, whilst managing their expectations. To deal with cases with denial of liability and causation arguments with minimal supervision. To be able to assess liability and quantum to include reviewing medical reports, researching and obtaining relevant case law, drafting schedules of special damages and assessing suitable awards for compensation. To identify early those cases where proceedings would be tactically beneficial to litigate and to do so expeditiously. Take a practical but commercial approach to settlements and advising clients as to litigation/cost risks. To achieve and exceed various targets set in relation to, for example, profit costs and issuing, without compromising the firm's integrity. To liaise appropriately and timely with sources, medical agencies, experts, third party insurers and other relevant parties to ensure that cases are pro-actively progressed. To attend, where appropriate, court hearings to make representations in respect of the claim before the judiciary. Where necessary, and in accordance with the firm's internal policies and procedures, to instruct Barristers to represent clients at hearings and obtain formal Advice over issues of quantum and liability. Perform to a high level in a target orientated environment. To undertake any other tasks as deemed relevant and reasonable by the business. Experience and Knowledge Substantial experience of managing your own caseload of Fast Track RTA litigated claims. Excellent litigator with strong drafting skills and the ability to negotiate appropriate settlements at the optimum time. A solid working knowledge of the CPR, legislation and relevant case law Competent working with a case management system and good knowledge of MS Office Good attention to detail and organisational skills. Focus on delivering quality service to clients and the firm. Benefits 25 days' holiday per annum Holiday buy and sell scheme Hybrid working model (in relevant role) Matched Giving - up to £250 matched for personal charity fundraising for a registered charity Medicash cash plan - claim back dental / physio / optical appointments My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools Discounts and cash back on travel and shopping through Medicash extras Life Assurance Scheme (4 x salary) Pension scheme Funded driving theory test (in relevant role) Active network of Wellbeing Champions - providing mental health support Training and development opportunities Funded social events to connect with your colleagues Dress for your day policy This is a fantastic opportunity for someone passionate about making an impact in the legal sector. If you have the skills and enthusiasm to excel then please send your updated CV to (url removed) or call Chris on (phone number removed) to discuss the role further.

Job Title: Customer Service Advisor Salary: £26,200 rising to £30,300 following successful completion of a training programme Location: Portsmouth Hours: You will work a variety of shifts Monday - Sunday between 8am and 8pm, always having two days off a week. Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you Customer Service Role Overview: Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time. What the Customer Service role will involve: Overseeing and handling medical emergency assistance claims as the primary responsibility Supervising a caseload of medical emergency assistance claims Prioritising tasks based on urgency and deadlines Handling challenging situations with professionalism and compassion Contributing to the overall performance of the customer service technical team Our ideal candidate: Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding The ability to remain calm under pressure and be resilient Self-motivated and well organised as you will need to handle multiple cases at once Strong written communication and attention to detail Company benefits: 28 days holiday, rising to 38 with length of service Hybrid working options after probation, 2 days a week in the office & 3 days at home Employee assistance programme Cycle to work scheme Gym discounts Healthcare plan Free parking Discount on travel and medical insurance products Following a successful two-stage screening process, you will be asked to attend an immersive experience for half a day. These are currently scheduled for the following dates: Wednesday 18th March 2026 Friday 20th March 2026 Start date for this role is Monday 20th April 2026! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.

Mulalley & Co Ltd are an established family-owned award-winning construction business which is recognised to platinum standard for investing in our people. We are a carbon-neutral organisation. Quantity Surveyor - Job Description Department: Construction Division Reports To: Senior Surveyor. Managing Surveyor and/or Commercial Manager Location: Office and site as required Quantity Surveyor Job Overview: Maintain establishment profit margin and improve wherever possible Mulalley & Company s profits and ensure that all team members act in accordance with company policy at all times in respect of all financial dealings on behalf of the company. Protect the interests of the company and foster good working relationships with the client, client advisors and sub-contractors for mutual benefit. Ensure the contracts are financially controlled, to budget and to the clients requirements. Quantity Surveyor Key Responsibilities: Preparation of Budgets and management of target costs. Establishing work packages and managing procurement of sub-contractors to programme. Preparation of sub-contractors measurements, applications for payment, dealing with claims and agreement of final accounts. Management of measurement, valuations, applications for payment and final account with the client s representative. To perform any reasonable duties as requested by your manager. Preparation of correspondence to Clients representatives and sub-contractors. Preparation and management of contractual claims together with the issue of contractual letters to the Client and Representative for agreement. Preparation of monthly cost reconciliations, anticipated forecasts and financial reports for presentation to your line manager. Provide commercial advice and prepare reports for value engineering exercises. Preparation and issue of reports in respect of Insurance claims and sub-contractors claims. To perform any reasonable duties as requested by your manager. Quantity Surveyor Person Specification: Education - Desirable: Has gained a construction based and preferably a Quantity Surveying qualification to HNC/D level and ideally to degree level. Are a member or are aspiring to be a member of a Construction Institute. Skills: Excellent communication skills written and oral demonstrating ability to communicate effectively at all levels and to all stakeholders Can performing all Quantity Surveying functions expected of a main contractor. Possess an understanding of the construction process and can interpret drawings. Possess a good standard of analytical skills with great attention to detail Able to use the JCT, NEC and ACA forms of contract. Excellent organisational skills be able to organise both work and study workload in a highly time efficient manner May be required to manage other surveyors to achieve tasks to timescales. Competent user of IT Other Requirements: Must be proactive and committed to learning Must adhere to deadlines Must be able to listen to and proactively seek constructive feedback to facilitate continuous development and improvement in working practices and outcomes during placement period Must always act with integrity and to a high professional standard Quantity Surveyor Working Conditions: Environment : Office based with travel to site as required Continuous Training and Development You will be required to attend an Employee Induction Program on joining the Company and to maintain all mandatory qualifications and training. The Company Will Provide Company procedures which can be found on M-net (the Company intranet site) or issued on request by the HR department. It is your responsibility to read and familiarise yourself with all procedures and to notify your manager if you require further explanation. Equipment and uniform appropriate for your position if relevant. The Company Expects That as a company representative you present yourself in a smart and professional manner at all times. That you understand and promote the company culture. For you to adhere to all company policies and procedures.

Customer Service Advisor Location: Wellingborough Salary: £26,234 per annum Who we are Vizion Network is a forward-thinking organisation dedicated to fostering a positive and inclusive workplace culture. Located in Hull and Wellingborough, we pride ourselves on our commitment to employee development, wellbeing, and innovation. Our mission is to attract, develop, and retain exceptional talent by fostering a diverse, inclusive, and respectful workplace where every employee feels valued, respected, and empowered. We champion equity, recognising that our strength lies in the unique backgrounds, perspectives, and talents of our people. Through transparent practices, continuous development, and meaningful engagement, we strive to create an environment where all employees can thrive and contribute to our shared success. Purpose To provide professional administrative support within the Claims Team and to company Management / Directors. As a Customer Service Advisor, you will deliver the highest possible standards of customer service, be able to follow individual brand requirements and directives, ensuring that service level agreements and performance targets, both on an individual and team basis are maintained. The Customer Service Advisor is responsible for deployment, management and progression of motor claims relating to vehicle accidental damage, from initial contact, to repair handover and aftercare as required, keeping in close contact with the Bodyshop/Insurer and Customer throughout the repair process to ensure all SLA's are maintained and adhered to. Role Profile Ensure that you are kept fully up to date with SLA's Ensure that you are aware and understand the KPI's the repairers are to adhere as a Vizion Member Ensure accurate processing and deployment / reallocation of claim notifications to repairers via rules driven in house management system within SLA To ensure hire sheets are recorded and updated correctly to ensure costs to the business and clients are kept to a minimum by constant management of hire periods Provide investigative feedback on any queries to the company and their clients where necessary To progress customer claims within the company's management system ensuring they are actioned within internally agreed SLA's Ensure daily tasks are managed within agreed SLAs Management of day to day body shop performance of KPIs, breaches, and cancellations To be responsible for building relationships within the repair network to ensure the smooth transition of customer repairs from start to finish Act as a first level point of contact for repair network members, clients, customers and team members and provide progress updates as required To receive incoming calls and emails and act promptly, dealing with all enquiries or actions in a professional manner Monitor personal and general inboxes and action emails within a timely manner To record all client issues and feed back to your Line Manager, Network Performance Analyst and the Management Team where necessary Assist with any reporting requested for analysis and management of the department/region/client Liaise with designated Network Performance Analyst and any other departments to seek assistance and resolution where required Work towards achieving targets set on a daily/monthly/annual basis provided by your Team Leader/ Line Manager Assist with other Advisor's caseload as and when requested to ensure full service provision Ensure that claims data is maintained and kept fully updated with information from all sources in a timely manner To ensure you provide accurate and detailed recording of all information utilising our management systems so as to provide comprehensive audit trails Promote data security in and outside of the business at all times, strict adherence to DPA and information security standards Adhere to stated Company Policies and Procedures and carry out all duties in a way which is consistent with our clients' values The completion of duties as required from time to time by the Management Team Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of Dissatisfaction Ensure that you process and resolve expressions of dissatisfaction within FCA Guidelines and internal/external SLA's To promote our business and that of our clients by providing exceptional and friendly service at all times Person Specification First class communication skills Accurate data input skills Ability to build and maintain relationships Ability to work to agreed deadlines, targets and objectives Able to work as part of a team as well as autonomously to a high level of accuracy Good planning and organisational skills Good problem-solving skills Good decision maker Commitment to providing a first-class service to customers and repairers Customer focused Good knowledge of Microsoft Office Closing date: Tuesday 17th March 2026. To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG22R36 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG23R35 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Director of Construction & Procurement Law London Highly Attractive Remuneration and Bonus Package Are you ready to lead from the front in a firm that genuinely does things differently? We're working with a progressive, people-focused UK & Ireland law firm that has built a strong reputation within the insurance and commercial sectors. Known for its innovative mindset, long-standing client relationships, and commitment to delivering exceptional outcomes, this is a business where collaboration, ambition and forward-thinking are part of everyday life. This is an opportunity to join a firm that invests in technology, embraces diverse career paths, and empowers its people to shape their own success. The Opportunity: As Director of Construction & Procurement Law, you will take the lead in driving and growing a well-regarded London-based team specialising in construction disputes and public procurement matters. The team advises contractors, subcontractors, public bodies, and private sector organisations on a broad range of complex construction and engineering issues. You'll be instrumental in strengthening the team's market position and enhancing its reputation for delivering commercially focused, results-driven advice. Your Role: Lead, inspire and develop a high-performing construction and procurement team Oversee complex litigation, dispute resolution and advisory mandates Drive strategic growth initiatives and expand the firm's footprint in the sector Play a key role in wider firm strategy and leadership planning Maintain exceptional service delivery aligned with industry best practice You will also advise on: Contentious and non-contentious construction and procurement matters Managing disputes through mediation, adjudication, arbitration, ADR and court proceedings Drafting and negotiating construction contracts Advising on dispute avoidance and contract management strategies Claims analysis, negotiation and risk mitigation You will bring: A minimum of 10 years PQE experience or experience in a relevant role with strong expertise in construction and procurement law Extensive experience handling complex, high-value disputes A proven ability to lead, mentor and grow a successful legal team Strong commercial awareness and an established client following or referrer network Strategic thinking, sound judgement and excellent communication skills A proactive, solutions-focused mindset Why consider this role? This is more than a leadership position. It's a genuine opportunity to shape a team, influence firm strategy, and build something long-term within a collaborative and ambitious environment. If you're looking for a platform where your expertise, leadership and commercial vision will be recognised and supported.

Our client a true market leader in their field is looking for an experienced Litigation Consultant specialising within employment law to join their field based team. Experienced within Advocacy the successful candidate will manage cases across their locality with some requirement to travel across the UK. This is fantastic opportunity to be able to work from home and within the field representing clients within employment tribunal cases. This is a fantastic opportunity for a qualified Advocate, looking for an improved work life balance or a HR professional who has represented the company interests within a Tribunal setting. We are looking for candidates who are confident, articulate and legally qualified, who have direct employment law experience. The successful candidate will be part of the UK Legal Team and will work closely with the employment law advisory service, the Litigation Executive teams and Senior Leadership Team. There is a strong focus on delivering high standards of care and service to our clients and we are looking for someone with good communication skills and high professional standards. Responsibilities Review allocated claims brought against clients in the Employment Tribunal, in conjunction with the appointed Litigation Executive preparing the case, to include approving the drafted pleadings, disclosure exercises and bundles of documents. Representing clients in Tribunals and hearing and contested cases at tribunal Preparation of cases, write up and running trials in court Provide clear assessment of client cases, and identify and manage risks to the client including cost implications Representing client interests wholly and presenting all legal arguments relevant Person Specification Advocacy experience, ideally within employment law Experience of representation in employment tribunal cases Professional qualification preferred but not essential Hold a full valid driving licence, and can work with autonomy and independently Ability to work under pressure INDFIR 47475BG16R30 Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Clinical Negligence Solicitor - Remote I am instructed on a standout Remote Clinical Negligence Solicitor opportunity with an award-winning national law firm that is widely recognised for its market-leading Health Litigation practice and its progressive, people-first culture. The firm has been named a Top Ten Employer for Working Families 2025 for the second consecutive year, reflecting its genuine commitment to flexibility, wellbeing and long-term career sustainability. This is a fully remote role , offering high-quality defendant clinical negligence work without compromising on support, development or progression. The team You will join a highly regarded Health Litigation team specialising in the defence of clinical negligence claims for NHS Resolution, NHS Trusts and other healthcare providers. The team has received significant industry recognition in recent years, including being named Public Sector Legal Advisor of the Year at a major national awards ceremony. The practice is particularly well known for its work in obstetric and neonatal claims , including complex and high-value brain injury cases, as well as patient safety matters. This is a rare opportunity to develop or deepen a specialism in this technically demanding and rewarding area of law, supported by experienced and nationally recognised practitioners. The role You will manage their own caseload of defendant clinical negligence matters, with responsibility for files from inception through to resolution. Work will include: Analysing evidence and undertaking appropriate investigations Advising clients and drafting detailed reports Interviewing witnesses and preparing witness statements Instructing experts and Counsel Attending (remotely or in person where required) CMCs, application hearings and conferences Negotiating settlements Preparing cases for trial and alternative dispute resolution In addition, you will: Support and supervise junior colleagues through delegation and mentoring Assist on higher-value and more complex claims Build and maintain strong client and internal relationships Deliver client training and presentations Contribute to thought leadership through articles and updates Support business development and client growth initiatives Contribute to continuous improvement across the Health practice Have the opportunity to undertake client secondments where appropriate Your profile This role will suit a qualified Solicitor with 3-9 years' PQE who is confident managing defendant clinical negligence work and comfortable working remotely. The firm is looking for someone who can demonstrate: Experience in clinical negligence, ideally with NHS Resolution or MDO exposure Familiarity with the EN Scheme and maternity claims (or a clear willingness to develop expertise in this area) The ability to work independently while remaining fully engaged with a remote team A strong understanding of client needs, KPIs and protocols A proactive, pragmatic and quality-focused approach Excellent organisation, communication and attention to detail Commitment to developing junior team members A strong track record of meeting hours and contribution targets An appreciation of client confidentiality and data security requirements Why consider this firm? In addition to genuinely flexible and remote working, the firm offers a market-leading benefits package , including: Annual leave starting at 25 days Annual bonus scheme Birthday privilege day and Christmas shutdown Holiday buy, sell and carry-over options Paid charity volunteering and pro bono days Optional private medical insurance Annual fitness allowance Flexible pension and ISA savings schemes with access to independent financial advice Electric or hybrid vehicle lease scheme Health cash plan and Employee Assistance Programme Enhanced family leave policies Specialist reproductive health and wellbeing support Fully subsidised emergency/back-up care provision Life assurance and group income protection Bespoke training and development programmes Financial contribution towards home-working equipment This is a rare opportunity to join a top-tier health litigation practice in a role that genuinely supports remote working, professional development and work-life balance, without compromising on the quality or complexity of the work. If you'd like to explore this opportunity confidentially, including team structure, progression or salary expectations, I'd be very happy to discuss. Please apply directly via the link or contact Rachael Atherton at G2 Legal Recruitment.

Join our Client Devon and Cornwall Constabulary Legal Team! Are you a qualified legal professional looking for an exciting opportunity in the Police Service? We have an amazing role that could be perfect for you! Our client is seeking a Legal Advisor to join their dynamic Legal Services Department for a temporary 12-month contract based in Middlemoor, Exeter. Competitive Pay: Hourly rate of 26.41. Convenient Location: Middlemoor Exeter Full-Time Opportunity: Immerse yourself in a role that makes a difference! Your Role in a Nutshell As a Legal Advisor, you will provide comprehensive legal services to the Chief Constables, officers, staff, and the Offices of the Police and Crime Commissioners (OPCC). Your expertise will be pivotal in guiding strategic and tactical legal decisions across three key areas: Litigation, Operations, and Vulnerability . Key Responsibilities: Offer strategic legal advice on a variety of contentious matters, including civil claims, Employment Tribunals, and Inquests. Manage operational case files, advising on misconduct cases, licensing applications, and more. Collaborate with police officers and partner agencies to obtain civil preventative orders. Provide tactical advice during police operations and represent the Chief Constable in legal proceedings. Supervise and mentor paralegals, ensuring high standards of legal advice. What We're Looking For: To excel in this role, you should possess: An LLB (Hons) degree or equivalent and be a qualified Solicitor, Barrister, or Chartered Fellow of the Institute of Legal Executives. Experience handling contentious matters and a strong grasp of legal principles, legislation, and police law. Exceptional communication skills, both written and verbal, and the ability to liaise effectively at all levels. A proactive mindset, critical thinking abilities, and adaptability to a fast-paced environment. Due to the Police Vetting Criteria you must have resided within the UK continuously for at least 5 years at the time of application. Who You Are: You are an emotionally aware, innovative, and collaborative individual who thrives in teamwork. You take ownership of your responsibilities and inspire those around you. Your strong research and investigative skills enable you to navigate complex legal landscapes with ease Don't Miss Out! This is your chance to be part of a dedicated team committed to serving the community and upholding justice. Join us in making a difference! We value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all backgrounds and experiences. Apply Today! Be the legal expert that helps shape the future of policing in our community. We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Are you passionate about delivering exceptional customer service and supporting people when they need it most? An exciting opportunity has arisen for a Customer Advisor to join a well-established and supportive Professional Services business based in Malton. This is your chance to become part of a dynamic, client-focused team who pride themselves on making a difference in people s lives when navigating insurance claims. Due to an internal growth, there is now an opportunity for a dedicated Customer Advisor to join the growing in-house customer focused team. You ll be part of a friendly department, working collaboratively to provide outstanding support to clients. What the Customer Advisor job involves You will make sure that clients and customers feel supported and informed at every stage of their query. Your responsibilities will include: Taking ownership of client cases from first contact through to resolution. Guiding clients clearly through processes and keeping them updated every step of the way. Managing enquiries, paperwork, and information to ensure cases progress smoothly. Building strong relationships with clients, offering empathy and reassurance during challenging situations. Collaborating with colleagues and external partners to achieve the best outcomes. Spotting more complex cases that may need additional support and escalating them where appropriate. Suggesting improvements to enhance the overall client experience. Skills required To thrive in this role, you ll need to be: Empathetic, compassionate, and able to support clients during some difficult conversations. Experience of working within professional services such as Financial Services / Legal / Accountancy / Insurance etc is preferred. A strong communicator with excellent verbal and written skills. Detail-oriented with good organisational skills. A fast learner with enthusiasm to develop your technical knowledge. Confident working both independently and as part of a close-knit team. Other information 8:30am 5:00pm, Monday to Friday. 22 days holiday + bank holidays. Additional leave given at Christmas. 4% employer contribution pension. Free car parking. Training and development along with supporting with any relevant qualifications. Hybrid working 3:2 is available after training and probation This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency. Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role. KD Recruitment Limited is committed to a policy of equal opportunities in relation to job applications and we are also committed to protecting your personal data. If you would like to read our privacy policy, please go to our website where you will find all the information you need to know about how we will use and process your personal data. You can also follow us on Facebook, Instagram, Twitter, and LinkedIn for up to date jobs and other helpful information.

Commercial Manager and Senior Commercial Manager required to work out of London or Birmingham. MRICS-qualified commercial leader with extensive experience providing strategic commercial management and advisory services on major infrastructure programmes, with particular expertise in railway projects. Trusted by clients to protect commercial interests, manage risk, and drive value across the full project lifecycle. Professional Profile MRICS Qualified - Member of the Royal Institution of Chartered Surveyors. Client-Side Commercial Leadership - Acting as commercial representative to project sponsors and asset owners, ensuring robust cost control, governance, and value-for-money delivery. Rail Infrastructure Expertise - Significant experience supporting railway enhancement and renewal programmes including civils, track, signalling, stations, and multidisciplinary works within regulated operating environments. Commercial Strategy & Governance - Development and implementation of commercial strategies, procurement models, contract selection (NEC), and risk allocation frameworks aligned to client objectives. Cost & Programme Assurance - Independent review and assurance of contractor forecasts, change control, compensation events, and final accounts to protect client commercial position. Dispute Avoidance & Resolution - Proactive management of claims, early warning mechanisms, negotiation, and structured dispute resolution. Stakeholder Engagement - Strong client-facing presence with experience interfacing with senior leadership, programme boards, delivery partners, and supply chain. Team Leadership & Mentorship - Leading and mentoring commercial teams within consultancy environments, driving high standards of governance and reporting. Advanced Commercial Reporting - Expert in cost modelling, forecasting, earned value analysis, and executive reporting using advanced Excel and reporting tools. Experience required: 10+ years' experience delivering commercial management on major rail infrastructure projects. Minimum 3+ years' UK experience operating at Senior Commercial Manager Demonstrated leadership of commercial strategy on complex, high-value programmes. Experience advising public and private sector clients within regulated environments (e.g. rail, highways, utilities). Proven ability to lead multidisciplinary commercial teams and provide board-level reporting. Strong expertise in NEC contract management, change control, cost assurance, and dispute resolution. We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our client, a well-established and growing business based in Peterborough, is expanding their friendly and professional team. They are now looking for a proactive and customer-focused Customer Claims Advisor to join them during an exciting period of growth. This is a fully office based role working Monday Friday 8.45am 5.15pm. The Role As a Customer Claims Advisor you will be the first point of contact for clients, you ll play a key role in delivering a smooth and supportive claims journey. This role offers real variety and responsibility within a supportive team environment where no two days are the same. You will: Manage claims from initial instruction through to final settlement Provide clear, professional updates and guidance to clients throughout the process Handle queries efficiently and empathetically Liaise with internal teams and external stakeholders Accurately update client records and internal systems Manage your own diary and workload effectively Handle complaints professionally, escalating where appropriate About You We re looking for someone who: Has previous experience in a customer service or claims-based role Ideally has exposure to insurance or financial services Communicates confidently and professionally, both verbally and in writing Is highly organised with good attention to detail Is proficient in MS Office Enjoys working as part of a team and takes pride in delivering high standards Is eager to learn and develop What s on Offer Salary from £25,000 depending on experience Pension scheme Attendance bonus Rewards and discount schemes Genuine opportunities for progression Free onsite parking Supportive, team-focused environment If you re looking for a stable, office-based role where you are a part of a growing and reputable business, we d love to hear from you. Further details of this Customer Claims Advisor role are available on application. To apply, please submit your current CV. Interviews will be held as CVs are reviewed. Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

Your new company Hays Accountancy & Finance are seeking a Finance Business Partner for our client, an organisation operating across Northern Ireland supporting a wide range of essential services for individuals and families, who is recognised for its commitment to service quality, inclusion, and staff development. With a forward-thinking approach to finance, operations, and service delivery, they are seeking a Finance Business Partner to join their leadership team and strengthen financial performance, compliance, and strategic planning. Your new role Produce monthly management accounts, variance analysis and commentary. Lead annual budgeting and forecasting processes. Oversee supplier contract reviews and manage tender processes. Provide financial input for development bids, grant claims and funding applications. Support internal and external audits as required. Act as a trusted advisor to operational managers and non finance teams. Deliver financial training and guidance to service managers. Support service improvement plans and organisational development initiatives. Offer project management support for financial elements of strategic work. Ensure departmental compliance with GDPR and best practice in cyber security. Contribute to continuous improvement in financial processes and controls. Line manage a small team within the finance function. Provide coaching, mentoring and ongoing development opportunities. Foster a collaborative, high performance culture aligned to organisational values. What you'll need to succeed Fully qualified accountant (CIMA, ACCA, ACA or CIPFA). Minimum 3 years' experience in a finance function within a large, mufti site or multi income stream organisation. Strong experience in management accounting, budgeting, forecasting and variance analysis. What you'll get in return Employee Assistance Programme Extensive training and development pathways Agile working and flexi-time arrangements Recognition and reward initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Quick Staff UK is recruiting for a Legal Advisor to join a well-established and growing legal expenses insurance business based in Cardiff city centre. This is an excellent opportunity for a law graduate with a post graduate qualification or early-career legal professional to gain broad, hands-on exposure across multiple areas of law while providing practical advice to policyholders via a legal helpline service. If you re enthusiastic, professional and customer-focused and looking to build real-world legal experience this role offers structured training, ongoing development and exposure to diverse legal scenarios. As a Legal Advisor, you will provide clear, practical and accurate telephone-based legal advice to policyholders across a wide range of matters. You ll be handling varied and often complex enquiries, helping clients understand their rights and options in real-life situations. This is a hybrid opportunity Hours of work: Monday to Friday 9am-5.30pm (3 weeks of the month) 1 day a week office-based and 4 days working from home 11.30am - 8pm (1 week of the month) 5 days working from home 1 Saturday per month (with a day off in the week) working from home Key Responsibilities: Deliver clear, concise and practical legal advice via telephone Handle legal enquiries relating to: Employment law (disciplinary, redundancy, discrimination) Property disputes (boundaries, rights of way) Consumer matters (faulty goods, service disputes) Landlord & tenant issues (tenancy agreements, eviction processes) Ensure advice remains compliant with current legislation and regulatory standards Maintain accurate case records and documentation Work collaboratively with Legal Advice and Claims teams Contribute to continuous service improvement and knowledge sharing Qualifications & Experience: Recognised legal qualification (Law Degree and LPC or equivalent preferred) Previous experience in a legal advisor or paralegal role is desirable Experience within legal expenses insurance or insurance sector desirable Strong understanding of regulatory and compliance requirements Skills & Attributes: Excellent verbal communication skills Ability to explain complex legal matters in a clear, digestible way High levels of integrity, confidentiality and professionalism Strong organisational skills and ability to manage workload effectively Adaptable and comfortable working in a fast-paced environment Customer-focused with a collaborative mindset IT literate (Microsoft Office and case management systems) What s On Offer: Exposure to a broad range of legal disciplines Structured training and ongoing professional development Supportive team environment Opportunity to build practical legal knowledge early in your career Career progression within a growing organisation If you're looking to develop your legal career in a professional, ethical and customer-focused environment, we would love to hear from you. We review every application carefully, but only shortlisted candidates will be contacted. If you don t hear from us within 7 days, check our website or open the app to see what s new. Quick Staff UK is an equal opportunities employer. We value diversity and are committed to creating an inclusive workplace for all employees and applicants regardless of age, gender, disability, race, religion, sexual orientation, or background.

Job Title: Customer Claims Advisor Salary: £24,000 Full-Time, Permanent, 35 hours Location: Liverpool City Centre (Office based) Shifts: Mon-Fri, Flexibility to work between the hours of 9am and 8pm Weekly set shifts of either 9-5pm / 10-6pm / 12-8pm on a rotational basis 1x Saturday per month (mid-week rest day) We are currently recruiting for a Customer Claims Advisor to join a successful and fast paced legal firm in Liverpool City Centre You will be responsible for reviewing and validating new cases for suitability for funding and litigation, ensuring only the strongest cases are put forward. Assisting clients in completing new claim enquires online and over the phone, you will ensure the businesses terms and conditions, fees and funding options are thoroughly explained, whilst displaying a professional company image throughout Responsibilities: Carrying out administrative services, including liaising with clients, third parties and other businesses Answering incoming calls and responding to client correspondence Upselling case benefits, ensuring new claims conversions Document all information according to Standard Operating Procedure Adhere to SLA's and KPI's Liaise with multiple internal departments to ensure claim progression Adhering to legal requirements, industry regulations and customer quality standards set by the company Ability to be proficient at all times, ensuring correspondence such as letters, emails, social media and telephone calls are actioned/compiled in a professional manor. Excellent telephone, data entry and typing skills. Ability to learn new systems. Self-drive, results orientated who can critically assess own performance. Collecting and assessing accurate information and documents to proceed with a case Assessing the merits of a claim against a set criteria and analysing client credibility Requirements: Legal training and / or qualification desirable Understanding the principles of claims/legal industry is essential Knowledge of customer service practices and principles Knowledge of litigation funding, insurance/legal claims the financial service industry is desirable Use of claims management and contact centre dialler systems desirable Benefits: Christmas closure & Birthdays off "Personal Time" to attend external appointments Employee Assistance Programme Staff Referral Bonus Reduced parking fees This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

Job Title: Housing Disrepair Officer Location: Bedfordshire We are seeking a Housing Disrepair Officer to manage a caseload of social housing disrepair claims from initial letter of claim through to resolution. This role involves ensuring compliance with legal protocols, coordinating repairs, and maintaining detailed case records while delivering a high standard of service to tenants and leaseholders. Key Responsibilities Manage disrepair claims from initial letter of claim through to settlement or court proceedings, ensuring compliance with the Pre-Action Protocol for Legal Claims, Landlord and Tenant Act 1985, and Homes (Fitness for Human Habitation) Act 2018. Prepare and maintain key documents, including Letters of Claim, Letters of Response, Part 35 schedules, case summaries, disclosures, and submissions for the legal team. Review settlement offers, assess cost and risk, and work with legal advisors to develop negotiation strategies. Arrange and oversee expert inspections, including pre- and post-inspections, cost estimates, and defect analyses. Schedule inspections, define repair scopes, agree variations, and monitor contractor performance to ensure timely, high-quality repairs. Liaise with solicitors, legal teams, external counsel, tenants, leaseholders, and third parties to communicate progress and resolve queries. Maintain detailed case records, update internal tracking systems, and report on settlement values, case durations, KPIs, and budget performance. Identify trends in disrepair claims and contribute to service improvements to reduce liability and enhance customer outcomes. Support the development of internal disrepair protocols based on lessons learned from complaints and settlements. Skills and Experience Experience managing social housing disrepair claims or similar legal casework. Knowledge of relevant legislation, including the Pre-Action Protocol for Legal Claims, Landlord and Tenant Act 1985, and Homes (Fitness for Human Habitation) Act 2018. Strong organisational, communication, and negotiation skills. Ability to coordinate repairs, procure contractor services, and monitor compliance. Analytical mindset with the ability to assess risks, costs, and trends in disrepair claims. If this sounds suitable for you, or someone you know, please send an updated CV to Sean Cloherty at Elevate Projects so we can discuss further.

Customer Service Advisor - Online Civil Money Claims Location: HMCTS Bennett House, Town Road, Hanley, Stoke-on-Trent, Staffordshire, ST1 6AU Working Arrangement: Office-based for approximately 8 weeks, then hybrid (60% office attendance required per week) Hourly Rate: 12.36 per hour, increasing to 13.25 per hour after 12 weeks Hours: 37 hours per week, Monday - Friday, 9:00am - 5:00pm (flexibility required) Contract: Temporary until September 2026 Start Date: Monday 30th March 2026 Minimal holiday can be accommodated within the first 4-6 weeks. About the Role Brook Street, in partnership with HM Courts & Tribunals Service, is offering a fantastic opportunity to join their team as a Customer Service Advisor . This is an excellent opportunity to gain valuable experience within the Public Sector while supporting individuals through important legal processes. As a Customer Advisor, you will act as the first point of contact for service users. You will handle inbound calls, provide clear and accurate guidance on applications and court-related queries, and ensure every caller receives an accessible, inclusive, and supportive service. This is primarily a telephone-based contact centre role , with some administrative responsibilities. You must be comfortable spending the majority of your day on calls and communicating clearly with a wide range of people. Key Responsibilities for Customer Service Advisor Handling inbound calls from members of the public and professional users Providing updates, guidance, and signposting on OCMC applications and court cases Accurately processing and updating high-volume case information Explaining processes clearly so customers understand what to expect Managing queries with empathy, resilience, and professionalism Requirements for Customer Service Advisor Successful candidates will be subject to a basic DBS check A minimum of 3 years' referencing is required How to Apply If this role is of interest to you, please apply online today. Due to a high volume of applications, only shortlisted candidates may be contacted. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.