287 jobs found

Commercial Property Manager Worthing - Brighton Salary: £45K Hours: Monday - Friday, 8:30am - 5:30pm (1 hour lunch) Hunters are pleased to be recruiting for an experienced Commercial Property Manager to oversee a portfolio of office buildings. This role will focus on the day-to-day management of commercial properties, ensuring strong tenant relationships, effective financial management, compliance with statutory obligations, and the preservation of asset value. The successful candidate will play a key role in managing service charge operations, coordinating maintenance and compliance activity, and working closely with tenants, contractors and internal teams to ensure the smooth operation of the portfolio. Commercial Property Manager Key Responsibilities Manage the day-to-day operations of a commercial property portfolio , ensuring buildings are maintained to a high standard. Prepare and manage service charge budgets , working closely with finance teams on reconciliations and responding to tenant or auditor queries. Monitor service charge accounts and assist with debt management and recovery where required . Coordinate planned and reactive maintenance works , ensuring statutory and regulatory compliance. Oversee health and safety compliance across all managed properties. Carry out regular property inspections to identify repair requirements and monitor building condition. Manage vacant units , ensuring properties are well-presented for marketing purposes and supporting rates mitigation strategies. Maintain accurate records of maintenance activity, inspections, and contractor performance . Produce monthly and quarterly property management reports for senior management. Procure and manage external contractors and service providers, ensuring performance meets agreed standards and KPIs. Respond promptly to tenant enquiries , including matters relating to service charges, building maintenance, and insurance. Review and interpret commercial leases , ensuring landlord and tenant obligations are met. Manage repair obligations where required, including preparing draft Notices to Repair for review by asset management teams. Identify landlord works required and ensure costs are appropriately recovered through service charge arrangements. Coordinate contractor access and site works across the portfolio. Manage and monitor insurance claims relating to managed properties. Commercial Property Manager Key Skills & Experience Experience managing commercial property portfolios , ideally including office buildings. Strong understanding of service charge management and financial oversight . Knowledge of facilities management, statutory compliance, and health & safety regulations . Experience managing maintenance programmes and contractor relationships . Excellent communication and stakeholder management skills when working with tenants, contractors and internal teams. Strong organisational and reporting abilities with attention to detail. Proactive and responsive approach to resolving property and tenant-related issues. Commercial Property Manager Qualifications Relevant commercial property management experience is essential. Professional or academic property qualifications are desirable but not essential.

About the Role We are looking for a highly organised and detail oriented Warranty Administrator to join our Porsche Aftersales team. This is a key role supporting workshop operations, ensuring warranty claims are processed accurately, efficiently, and in full compliance with Porsche UK and Porsche AG standards. Key Responsibilities Accurately prepare, submit, and monitor all warranty and goodwill claims. Review job cards, technician notes, and supporting documents to ensure compliance. Maintain up-to-date knowledge of Porsche warranty policies and procedures. Liaise with technicians, service advisors, and the Aftersales Manager to resolve queries. Monitor outstanding claims, audit results, and recoveries to maximise warranty performance. Support internal and external warranty audits. Maintain organised records and documentation for all claims. Coach and develop the Technical Team with new process or repair methods. About You You will thrive in this role if you are: Exceptionally organised with strong attention to detail. Confident using dealership management systems (DMS) Experienced in automotive warranty administration (Porsche or prestige brand preferred). A proactive communicator who builds strong relationships across Departments. Able to work to deadlines in a very fast paced Aftersales environment. When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Due to continued growth, our client is seeking an Assistant Logistics Manager to join their team on a full-time, permanent basis . This is a newly created role to support the Technical Resource Manager. This is an excellent opportunity for someone with experience ideally in technical asset management, inventory control, logistics or resource management within an engineering, operational, defence or similar environment. You will be responsible for overseeing goods in and goods out processes, so a good understanding of export documentation and procedures is preferred. Duties include packaging and preparation of high value equipment for shipment. The successful candidate will be a highly organised and proactive individual with strong attention to detail, particularly when managing documentation, audit trails and compliance records. Occasionally, you may be required to drive company vehicles to transport equipment between sites , therefore a full UK driving licence is required . Key duties: Support inbound and outbound logistics, including booking in, booking out, allocation, returns and asset tracking across internal locations and customer sites. Support the management of storage facilities, ensuring appropriate handling, storage, packaging and security controls for company and customer assets. Maintain accurate and up-to-date asset registers and databases, ensuring traceability, compliance and audit readiness. Monitor stock levels for technical equipment, spares and components, supporting timely ordering and replenishment in line with operational requirements. Liaise with Original Equipment Manufacturers (OEMs) and suppliers on logistics, returns, warranty claims, replacements and consumable spares for internal and external sites. Support with resource planning, forecasting and reporting on asset utilisation, availability and condition. Maintain clear documentation, administration and stakeholder updates, ensuring records are accurate, timely and controlled. Identify and support continuous improvement opportunities within technical resource management and logistics processes. Follow security requirements, including handling and storage controls, and report any security concerns in line with company procedures. Provide support to export and shipping processes, ensuring accurate asset documentation and record keeping. Qualifications: Experience in technical asset management, inventory control, logistics or resource management, ideally within an engineering, operational, defence or similarly regulated environment. Understanding of asset lifecycle processes, including allocation, tracking, warranty administration and compliance documentation. Experience using inventory or asset management systems and maintaining accurate technical records. Knowledge of safe working practices and basic health and safety requirements in line with UK statutory guidance. Good IT skills, including Microsoft Office and Microsoft Teams Strong organisation and prioritisation skills, with the ability to manage competing tasks to deadlines. High attention to detail, particularly for documentation, audit trails and compliance records. Strong communication skills, with the ability to work effectively with a range of stakeholders.

Sales Support Executive Our client is seeking a highly organised and proactive Sales Support Executive to join their Sales Department based in Solihull. This is a key support role within the commercial sales function, working across Dealer, Fleet and Affinity channels. The successful candidate will support sales performance through lead management, reporting and analysis, partner programme coordination, and dealer network activity. Working closely with senior sales leaders and cross-functional teams, this role requires strong attention to detail, analytical capability and the ability to manage multiple priorities in a fast-paced environment. As a Sales Support Executive you will need to have/be: Previous experience in a sales support, commercial support, administration or similar office based role Strong organisational skills with the ability to manage multiple workstreams and deadlines High level of accuracy and attention to detail, particularly when handling data, reporting and financial information Confident communication skills (written and verbal), with the ability to liaise with internal teams, dealers, customers and external partners Strong analytical skills with the ability to interpret data and produce meaningful reports Proficient in Microsoft Office, particularly Excel for reporting and analysis Ability to work independently, use initiative and prioritise workload effectively Experience managing or updating internal systems/CRM platforms Details: Salary: up to 30, 000 Working Hours: Full Time, 37.5 hours per week, Monday to Friday Location: Solihull Duration: Permanent Role of a Sales Support Executive: Manage dealer bonus claims, ensuring accuracy, compliance and timely submission. Act as primary contact for Affinity Partners, coordinating programme delivery and activity. Monitor and analyse sales leads via the CRM system, ensuring effective follow-up and reporting. Support dealer and fleet credit and risk management processes. Produce finance and contract hire performance analysis and reporting. Provide analytical support for dealer development, parts and accessories performance. Administer and maintain training platform content and user activity. Coordinate and support internal and customer meetings as required. Provide ad-hoc support to senior sales leadership and regional managers. Assist with vehicle taxation, allocation and delivery logistics processes. Support fleet administration and operational activities as required. Benefits of working as a Sales Support Executive: 25 days holiday + Bank Holidays Secure and free parking Subsidised canteen BUPA cover Death in Service Generous Pension

Warranty Administrator 28,000 - 30,000, Southwater, West Sussex (out-of-town location, own transport required), 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday, Permanent, 25 days holiday plus Bank Holidays, Statutory sick pay, workplace pension, employee benefits portal, Cycle to Work Scheme The Role This Warranty Administrator role sits within the Aftersales team of a specialist commercial vehicle business supplying and supporting minibus and midi coach operators across the UK. Working closely with the Operations and Aftersales Manager, you will take ownership of all warranty activity across multi-stage PSV vehicles, ensuring accurate attribution of liability between chassis manufacturers, body builders and conversion partners. This is a key position for someone who enjoys detail, structure and building strong relationships with both internal teams and external manufacturers. Key responsibilities will include: Receiving and processing warranty claims from the workshop and aftersales team, ensuring all required documentation is complete and accurate. Preparing and submitting warranty documentation in line with different manufacturer and OEM guidelines. Following up on claim progress with manufacturers, challenging denials where appropriate and resubmitting with additional information. Keeping stakeholders updated on the status and outcomes of warranty claims, managing expectations professionally at all times. Coordinating with vendors and suppliers to schedule warranty-related work and source replacement parts. Maintaining accurate records of warranty parts and associated vendor paperwork. Monitoring factory recalls and warranty policies, carrying out regular internal audits to ensure compliance. Ensuring all warranty work is documented correctly to maximise payment recovery from manufacturers. Producing regular reports on warranty performance, including recovery values, rejection rates and turnaround times, for senior management. Processing internal jobs and in-house repairs with appropriate documentation, quotations and invoicing, and reconciling workshop accounts for both warranty and internal work. Requirements To be successful in this Warranty Administrator position, you will ideally have experience within a similar role in the commercial vehicle, automotive or passenger transport sector, and be comfortable managing multiple claims, systems and stakeholders at once. A minimum of two years' experience in a warranty administration role within a commercial environment is highly desirable, along with strong IT capability and confidence using web-based portals for claim submission and tracking. Experience of dealer management systems such as Pinnacle or Kerridge (or similar platforms) is desirable, as are strong analytical, numerical and problem-solving skills to ensure accurate cost recovery and low rejection rates. Excellent communication and interpersonal skills are also highly desirable, as you will liaise regularly with manufacturers, suppliers, internal workshop teams, parts, finance and management. Due to the rural, out-of-town location, having your own transport is essential. This role could suit someone who has worked as a Warranty Coordinator, Service Administrator, or Aftersales Administrator. Company Information Our client is a growing, multi-franchise commercial vehicle business specialising in the sale and support of minibuses and midi coaches for both public and private sector operators. With a strong engineering background, a future-focused mindset and a commitment to delivering dependable aftersales support, they help operators maximise the uptime and performance of their fleets. The culture is professional, friendly and customer-focused, with a strong emphasis on service quality, operational excellence and long-term partnerships. As the business continues to grow its parts and aftersales operations, this Warranty Administrator role offers the chance to make a real impact and develop your expertise in a supportive team environment. Package 28,000 - 30,000 Permanent, full-time role Hours: 8.00am-5.00pm Monday to Thursday, 8.00am-3.00pm Friday 25 days holiday plus Bank Holidays Statutory sick pay Workplace pension scheme Employee benefits portal Cycle to Work Scheme Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.

Nissan Approved Bodyshop Programme Manager Location: Remote with UK wide travel Closing Date: Friday 13th March 2026 What we Offer A competitive salary Employee Assistance Program, including 24/7 GP and counselling service 23 days holiday (+1 for every full year worked, up to 25) + 8 bank holidays Additional birthday holiday day Holiday Purchase Scheme Company mobile phone & laptop Company car or company car allowance Free food days Company events and functions Purpose Vizion oversees and operates the largest network of automotive repair centres and automotive repair processes in the UK and Ireland. Our knowledge and expertise support not only insurance companies and fleet operators but extends to vehicle manufacturers and in particular Bodyshop Approval Programmes. The role of Nissan Approved Bodyshop Programme Manager is to immerse yourself into Nissan Motors GB Ltd and assist them to meet their strategic aims, while maintaining a network of Nissan approved repair centres that can work closely with their local Nissan dealership. Ensuring, at all times, that the approved Nissan repairers meet the exacting standards determined by Nissan and Vizion Network, while ensuring compliance with the correct use of refinish products and original manufactured parts purchases. The Nissan Approved Bodyshop Programme Manager requires knowledge and experience of bodyshop and repairer processes to support the Nissan Motors (GB) audit process and service expectations. Working collaboratively with the repairer, dealers, Nissan and our colleagues to enhance and develop working relationships for the mutual benefit of all. Role Profile You will : Demonstrate good time management, organisational skills and a sound understanding of business processes, including Quality Assurance, Operational Delivery, Marketing, Sales, Business Development and how they can work effectively between businesses Ensure a consistent approach to meeting Client and Customer expectations documenting recommendations and findings to assist in enhancing knowledge of colleagues and repairers Share knowledge and best practice, supported with documented processes where required. Feedback audit findings Ensure repair network audit and recommendation Ensure continual improvement of all key performance measures, relating to assessment production and imaging Develop solid and productive working relations Have competent knowledge of Vizion working practice Work co-operatively and collaboratively Implement, develop and support new initiatives and processes identified from within the role or by the business Eliminate waste, mistakes and errors Build quality into systems of working Minimise total cost by limiting variation Promote quality and pride in workmanship Ensure all records claims records are maintained in Nucleus and any supporting Audit Information reflects findings and costs Implement and promote Vizion values We are looking for people who constantly seek to do things better who add value who can drive and evidence positive change, and that also have a positive outlook with the ability to share experience, knowledge, and initiatives. Nissan and Vizion Network are committed to continuous improvement in all areas, both internally between departments and externally on a cross-functional basis with our repairers and clients. We also believe that we have a responsibility to the industry and encourage all our staff and partners to act as a catalyst for positive change. Our aim is constant improvement whilst delivering world class results for the benefit of our staff, our clients, our network and our mutual customer, average just isn't good enough. Key accountabilities would include : Effectively manage and develop the national network of Nissan repairers Manage repairer performance utilising key metrics Implement and generate best practice and processes Identify and address procedural/ business weakness Demonstrate/evidence continued business improvement Technical assistance Complaint & Warranty resolution Standards audits Implementation of new initiatives Person Specification Essential Effective Negotiation skills. Ability to undertake Site and Technical Experience Audits. Up to date Industry and Market Awareness. Proficient in Microsoft Products (Word, Excel, PowerPoint). Strong written and verbal communication skills. Ability to present data with meaning. Ability to present to large groups. Ability to demonstrate automotive experience, with a high level of technical and motor repair experience. Desirable Conversant with Audatex Estimating platform Analytical skills Previous experience within Vehicle Manufacturer Repair Programme or Dealership Good organisational skills The ability to work remotely A good work ethic Excellent presentation skills A strong understanding of Bodyshop and estimating processes Other The applicant should be prepared to travel to cover the UK. Travelling flexibility where required, and in order to attend training and trade events. 39.5 hours per week, Monday to Friday To Apply If you feel you are a suitable candidate and would like to work for Vizion Network, please click apply to be redirected to our website to complete your application.

Purpose The post holder is responsible for supporting the Director/Senior Business Administration Manager to ensure timely production of accounting reports for management and governance. Key duties include processing and analysis of financial data, identifying risk and opportunity, ensuring legal compliance & assisting the senior team with continual improvement. This is an onsite role, based at our factory based in Gloucester. Key responsibilities Preparation of monthly management accounts. Reporting analysis to board across cost centres. Month end reporting of all financial matters. Preparation of year end statutory accounts and supporting data for submission to audit partner. Balance sheet account reporting. Calculation of WIP & deferred income on monthly basis on current projects. Cost of sales and cost variance reporting, including manufacturing and purchase price variance & standard cost analysis. Monthly GBP Account revaluation & exchange rate analysis. Company credit card analysis of expenditure and expense claims. Accruals and prepayments. Depreciation & fixed asset register. Reconciliation of company balances. Oversee maintenance of accounting records for auditing on a 6 month basis. Assist with supplier change process Assist with providing information to the ONS Assisting with the payment of suppliers Promote a culture of working safely by working in a safe manner at all times complying with company Health & Safety and environmental standards. Skills and Abilities Excellent time and attendance record Flexible approach Self-motivated Excellent literacy & numeracy. Able to manage own time and priorities. Strong communicator Qualifications and Experience Experience of working to deadlines and targets. Experience in managing accounts of 100M + turnover business an advantage Experience in Automotive Manufacturing would be an advantage Good written and verbal communication skills. Demonstrate a positive attitude and motivation to deliver. Experience in using MRP (MFG Pro QAD) an advantage Package 25 days holiday + 8 Bank holidays Competitive salary 37.5-hour week working Monday to Friday. Workwear provided Free parking

This exciting Manchester based Motor Insurer are looking for a Commercial Manager (Engineering) to join their UK claims team, you must be from a strong Motor Engineering/Repair/Insurance claims sector. In return they are offering an impressive salary, benefits package, positive, modern and airy workspace, constant evolvement and hybrid working. The successful applicant will take ownership of the performance, governance and strategic development of their motor claims engineering team and repair network. This pivotal role sits at the intersection of Claims, Commercial, and Technical Engineering, focusing on driving best-in-class performance in cost control (indemnity spend), repair quality, compliance, and key-to-key cycle times, ultimately ensuring excellent customer outcomes. What you'll do Indemnity Spend Control : Take ownership of the commercial elements related to our Third Party Administrator and its repair network/engineering team, driving cost-saving initiatives, fraud monitoring and ensuring optimal indemnity spend without compromising safety or quality. Supplier Negotiation : Lead and manage commercial negotiations with future suppliers, including repair network partners and engineering service providers, ensuring mutually beneficial, market-competitive contractual terms. Performance Oversight : Design, monitor and report on key commercials and claims engineering KPIs (eg repair cost, total loss ratios, parts utilisation, cycle time) to identify trends, opportunities and risks. Budget Management : Contribute to the claims budget process, providing accurate forecasting and analysis relating to repair and claims costs. Strategic Development : Design, develop and implement the long-term strategy for our Engineering Department, including engagement of a repair network, ensuring adequate capacity, capability and geographical coverage to meet business and customers' needs. Quality & Compliance Oversight : Establish robust governance frameworks, including auditing and performance management protocols to ensure our TPA, our repair network and engineering team and other partners comply with contractual agreements, regulatory requirements and our quality standards. Process Improvement : Identify, champion and deliver change initiatives across the repair and engineering claims journey to enhance efficiency, drive digital adoption and improve customer experience. Internal collaboration : Act as the primary interface between the Claims, Pricing, Underwriting and Finance Teams, ensuring a clear and consistent commercial view of the repair network's contribution to overall business performance. Escalation Point : Act as a final point of technical and commercial escalation for complex, high-value, or high-profile repair and engineering issues, driving resolutions that protect both the customer and the company. What we're looking for Commercial Acumen : Proven experience in a Commercial or Strategic Supplier Management role within the motor repair/automotive sector. Technical Engineering Knowledge: Strong background and demonstrable knowledge of motor vehicle claims engineering, repair methodologies, and key industry systems (eg Audatex, Glassmatix/GT Motive) Negotiation : Expert-level negotiation and contract management skills with a proven track record of delivering measurable commercial value through supplier relationships. Data Analysis: Exceptional analytical skills with the ability to interrogate complex data sets, interpret performance trends and translate insights into actionable commercial strategies. Stakeholder Management: Highly effective communicator and influencer with strong influencing skills, capable of building credibility and managing relationships with both internal senior leaders and external partners. Apply for this great role today if you have the relevant Engineering experience.

Bond Turner is a leading law firm, proudly recognised by both Legal 500 and Chambers & Partners. We are committed to ensuring access to justice for our clients and their families, providing expert legal services with a client-centred approach. With offices in Liverpool and Bolton, we offer nationwide legal advice across a wide range of sectors. Our areas of expertise include Credit Hire, Personal Injury, including Complex Injury, Clinical and Professional Negligence, Housing Disrepair, Group Action Claims and Public Inquiries. We are driven by a commitment to achieving successful outcomes, surpassing client expectations, and creating a supportive environment that empowers our employees to build fulfilling and rewarding careers. We understand that our growth as a business is driven by the success of our people. We take pride in fostering a positive, collaborative work environment where everyone can contribute to our shared success. With exceptional support at every turn, every employee is empowered to reach their full potential. We are currently recruiting for a New Business Legal Services Advisor to join our welcome team in Liverpool. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients. The role is to provide exceptional customer service as a first response for new business enquiries and with the on boarding of new clients. We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for acting in an incredibly courteous and professional manner to create and deliver a positive customer experience. If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities to include: Provide the first response service to new and existing clients through answering inbound calls and responding to online enquiries; Make outbound calls to new enquiries generated across multiple marketing platforms; Understanding the needs of clients, empathising and providing a high level of client care at all times; Provide support to Legal Teams in relation to vetting of enquiries, requests for information and on-boarding of new clients; Work with the CRM system to manage cases and ensure a high degree of accuracy regarding client data; Follow all processes / procedures and actively feed back to the NBE Manager any necessary changes to enhance the client experience; Think Client First to deliver a market-leading customer experience; Ensure all firmwide data protection procedures are followed to guarantee client data is secure at all times. About You: Experience in client services preferred. Telephony / call centre experience. Excellent communication skills, both written and verbal, and an active listener. Customer centric with a can-do manner. Touch-typist preferred. High level of accuracy with a keen attention to detail Knowledge of Proclaim. Law degree preferable. Company Values: We re a collaboration of companies established in 2006 working towards and guaranteeing the same goal. Our mission: We are driven to succeed. Our purpose is to help people move on in their lives through supporting our clients, our communities and each other. We support We surpass We succeed What we offer in return: We offer a clean professional office working environment with fantastic facilities in the heart of Liverpool City Centre which has great travel links. A competitive salary 23 days holiday + your Birthday off + plus 8 bank holidays. Income protection, critical illness cover & death in service cover Employee Assistant Programme. Workplace pension scheme. Free onsite weekly classes and well-being programmes. Discounted onsite Restaurant, Coffee Shop / Café. Secure bike storage. The opportunity to develop a rewarding and successful career with a wonderful Law firm.

Let's be honest. If you're managing corporate clients right now but feel like you're doing it without proper support If new business has slowed and you're expected to "just make it happen" Or if consolidation, cultural change or another acquisition has left you wondering what you're actually building This might interest you. You'll inherit a properly looked-after portfolio of corporate clients paying £40k-£100k in fees and commission. Not problem accounts. Not distressed risks.Solid, retained businesses across food & drink, manufacturing, tech, life sciences and construction. On top of that? A steady stream of referrals and strategic opportunities introduced to you. You won't be left scrapping for leads or fighting internally for support.The difference here is simple. You focus on clients. The business backs you.There's in-house technical resource, claims expertise, administration and strong market access. You're not firefighting paperwork or chasing markets on your own. You're advising, structuring programmes and deepening relationships. This is a major name in the Scottish market that has grown significantly through genuine new business wins.Every Executive here runs a book north of £800k income. You'll be surrounded by serious operators, not passengers. If you enjoy complex, bigger-ticket work but want to step away from faceless corporate culture, this gives you the best of both worlds - scale, credibility and autonomy.Glasgow based (or nearby). Experience advising mid-market or corporate clients essential. For a confidential conversation, call me on or email No CV? Don't worry. IDEX will help you get that sorted. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

New Business Account Executive Location: Midlands Salary: Negotiable + Car Allowance + Bonus + BenefitsAs a business we've grown consistently over the last few years which has been driven by our client led approach. As a Forever Company we're passionate about not only looking after our clients but also our Team, with some fantastic career and progression prospects across our expanding business both in the UK & Europe but also our international operations.Our team consistently deliver outstanding service to our clients and have built an enjoyable working environment across all our offices in the region for our team, which thrives on delivering results for our clients.Given our consistent growth over the last few years and to ensure we continue to do this we're looking for a New Business focused Account Executive to join the team to build their own portfolio.You'll be fully supported by our dedicated and highly experienced broking support and claims teams to ensure you can focus on what you do best, winning and looking after clients. On a day to day basis you'll be: Developing a personal pipeline of new business Adding new introducers to your network Advising clients on New Business Quotations, coverage requirements and ultimately through to their renewals Working with clients to expand and develop their coverage to ensue they have the right cover Liaising with the broking and support team to ensure all documentation is accurate Actively negotiating with Underwriters as required to secure the best terms Working in a compliant and timely manner on all cases. Ensuring income and subsequently retention targets are achieved and maintained. Working with the management team to achieve business objectives and support with the development of colleagues What's on offer: A fantastic environment that's built around looking after clients requirements and supporting staff at all levels.The ability to keep what you bring on, why hand it off to someone else when you've done all the hard work?A full broking and claims team to support you on getting things done.A highly competitive basic salary, car allowance, bonus and all the normal benefits on top; Pension, 25 days holiday + Bank Holidays, Life Assurance, Share Save Scheme and flex benefits (including holiday purchase scheme) post probationWe'll also fully support your professional development (including funded qualifications)Our wider rewards structure properly rewards you for your own performance and is designed to generate long term wealth for our teammates alongside your normal bonus. Your experience: You'll have a solid grounding across the range of Commercial Insurance market and be looking for somewhere to build a personal portfolio and put down roots as part of a forever business. Your skill set will include high level communication (Verbal, Written Video), negotiation, influencing, sales, stakeholder management, delegation and IT skills with a client first mindset You should also be confident in dealing with stakeholders at all levels particularly board level. A full driving licence Role Synonyms: Commercial New Business Account Executive, Account Director, New Business Account Manager, Servicing Account Executive, New Business Account Executive, Commercial Insurance Developer, Commercial Insurance Producer, Commercial Insurance Sales Executive

Our client, a well-established and growing organisation operating within the FMCG and supply chain sector, is seeking a highly analytical and commercially minded Supply Chain Planner to support demand forecasting, stock optimisation, and supplier coordination. This is an excellent opportunity for an organised and resilient planner to play a key role in ensuring product availability while driving continuous improvement across the supply chain. Job Role Reporting to the Operations Controller, the Supply Chain Planner will take ownership of sales forecasting, stock management, and supplier coordination to ensure customer demand is met efficiently and cost-effectively. Working closely with Sales, Procurement, Customer Service, and Logistics partners, you will help improve forecast accuracy, manage inventory levels, and support S&OP processes. Responsibilities Review, manage, and amend weekly sales forecasts in collaboration with Commercial teams to improve forecast accuracy to within 25%. Manage stock levels on a weekly basis, ensuring inventory remains within agreed minimum and maximum parameters. Drive reductions in overall stockholding in line with budgeted KPIs. Monitor daily orders and stock levels within third-party logistics (3PL) warehouses to assess weekly ordering requirements. Work closely with Account Managers to review forward demand forecasts. Support S&OP activities by developing long-term baseline forecasts and converting sales forecasts into purchase forecasts. Share demand plans with Procurement, suppliers, and 3PL partners to ensure future capacity requirements are met. Identify and communicate potential supplier capacity constraints to Procurement and Commercial teams. Place purchase orders with suppliers, track confirmations, and maintain accurate purchase ledger records. Manage supplier-driven amendments and request under-lead-time changes where required to maintain customer supply. Book and track transport movements, ensuring import/export and customs responsibilities are clearly understood. Ensure all shipping and customs documentation is accurate, compliant, and handed over to the Customs team on time. Build strong working relationships with suppliers, hauliers, and warehouse partners to ensure timely and cost-effective delivery. Track sales performance versus forecast and proactively flag any stock availability risks. Record and expedite non-conformance claims with hauliers and warehouse partners as required. Collaborate with Sales, Technical, and Customer Service teams to plan stock for NPD launches and packaging change projects. Maintain and manage stock planning tools and spreadsheets, consolidating data to support effective decision-making. Provide weekend and public holiday cover on a rota basis, escalating major issues where necessary. Undertake ad hoc duties to support the wider business as required. Personal Profile Previous experience in supply chain planning, demand planning, or inventory management, ideally within FMCG. Strong analytical skills with the ability to quickly identify variances and performance deviations. Highly organised with excellent attention to detail. Calm and effective under pressure with the ability to manage competing priorities. Strong influencing skills, able to work cross-functionally to improve forecast accuracy and logistics efficiency. Methodical, thorough, and proactive approach to work. Confident IT user with strong Excel skills and a good working knowledge of Microsoft Word. A collaborative team player with a flexible and positive attitude. Benefits include: Opportunities for personal development and ongoing training Supportive and collaborative working environment Competitive salary and benefits package Ref Code: CV(phone number removed) To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash . Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion.

Our client, a dynamic and fast-growing organisation operating within the FMCG food and drink sector, is seeking a proactive and highly organised Sales & Operations Coordinator to support customer service excellence and end-to-end order management. This role offers an excellent opportunity for a commercially aware coordinator to act as a key link between customers, suppliers, logistics partners, and internal teams. Job Role Reporting to the Sales & Operations Manager, the Sales & Operations Coordinator will be responsible for the accurate and timely processing of customer orders, ensuring on-time, in-full delivery, effective communication, and high levels of customer satisfaction. You will manage orders through D365, coordinate with suppliers and logistics partners, and play a vital role in maintaining service levels, margin control, and operational efficiency. Responsibilities Accurately process all manual customer sales orders by 2pm on the day of receipt and issue purchase orders to suppliers and transport providers. Monitor and follow up on expected EDI orders, ensuring all orders are correctly received into D365. Confirm all customer orders within 24 hours for stock orders and within 48 hours for direct delivery orders. Ensure customers place orders within agreed lead times and proactively manage any exceptions. Act as a primary point of contact for customers, managing queries, complaints, and service issues professionally. Build and maintain strong working relationships with customers, suppliers, and logistics partners. Work with suppliers and third-party logistics providers to ensure orders are produced, picked, dispatched, and delivered correctly. Proactively notify customers of any delivery delays or stock shortages ahead of time. Ensure all orders are batched, delivery noted, and invoiced accurately on the day of delivery. Complete daily invoice checks against warehouse reports, investigating and resolving any discrepancies. Ensure OTIF performance is accurately logged within D365 and corrective actions are implemented where required. Investigate customer claims and ensure credits are raised within seven days of receipt. Raise and escalate EDI, service, and delivery issues internally, keeping all relevant stakeholders informed. Analyse customer and system data to identify risks to shelf life and opportunities to upsell or improve logistics efficiency. Support upselling initiatives, including full pallet deliveries where applicable. Add and amend sales prices in the system, ensuring live orders are updated accurately. Attend weekly stock-at-risk and channel meetings, preparing updates, actions, and minutes relevant to customer service activity. Support new product launches and phase-ins in collaboration with Commercial and Supply Chain teams. Liaise closely with the internal Customs team to ensure all orders move across borders with compliant and accurate documentation. Personal Profile Previous experience in a Sales & Operations, Customer Service, or Order Management role, ideally within FMCG food and drink. Confident communicator with strong telephone and email skills. Highly organised with the ability to prioritise effectively in a fast-paced environment. Calm and resilient under pressure. Methodical, thorough, and detail-focused approach to work. Strong team player with a collaborative and flexible attitude. Good IT literacy with experience using ERP systems. Experience using D365, Excel, and Microsoft Office is highly desirable. Familiarity with retailer portals would be an advantage. Ref Code: CV (phone number removed) To apply, please send your comprehensive CV in strict confidence, quoting the reference above and for the attention of Jon Hemming-Nash . Please include current salary details within your application. Due to high response levels, only shortlisted candidates will be contacted. If you have not received a response within one week, regrettably your application has not been successful on this occasion.

Job Title: Customer Service Total Loss Claims Handler Location: Liverpool Salary: 25,877 to 29,777 Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays The Total Loss department is a fast-paced and energetic department where no two days are the same. As a Total Loss Claims Handler, you will be responsible for assisting policyholders with their insurance claims and providing the highest standards of customer service, while ensuring that each incident is handled within appropriate time scales and professional manner. What you will be doing: Proactively manage a portfolio of policyholder total loss claims through to settlement Complete thorough indemnity investigations out on all cases Work closely with the inhouse engineers to guarantee a fair settlement with the policy holder Ensure that all validated claims are processed within the agreed SLA s Provide excellent customer service level expectations, taking ownership of all inbound communication Show attention to detail in the handling of insurance claims and provide chronological notes for the customer Provide affective communication to the policyholder of all claims decision and progression of insurance claims Maintain affective diary management to reduce settlement time Expertly assess policy indemnity What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Motivated self-starter Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organizational and prioritization skills with a strong attention to detail The Ability to deal with challenging customers and third-party insurers Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honoring those who serve Armed Forces Defense employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Case Handler, Customer Claims Handler, Insurance Claims Advisor, Claims Assistant may all be considered.

Street Cleansing Supervisor Location: Wandsworth, South London Salary: £40k to £45k per annum (DOE) Hours: 46 per week, 10am to 7pm, Monday to Friday and one weekend in three Our local authority contractor manages street cleansing services across the UK. Due to continued growth, they have an exciting opportunity for an experienced, energetic and enthusiastic Street Cleansing Supervisor to assist with cleansing operations in Wandsworth, south London. With a flexible attitude, the successful candidate will motivate staff to consistently perform high-quality cleaning services for the residents and visitors of Wandsworth. Responsible for supervising day-to day operations, you will be the main point of contact for the local authority client and Service Delivery Manager for a designated area. With good IT skills you will effectively utilise systems to competently manage and report on all aspects of street cleansing. The post holder will have proven experience of cleaning contracts and seeing projects through from inception to completion, along with an attention to detail and methodical approach to work. Key responsibilities: Appoint and manage staff Liaise with the Service Delivery Manager regarding operational matters Liaise with customers and provide clear, helpful advice Oversee health and safety compliance and issues as well as personnel matters Investigate accidents and insurance claims Control quality and ensure work is completed to the specification standard The person we are looking for will demonstrate excellent communication, lead by example, develop good working relationships and have a clear commitment to the highest ethical standards and behaviours. A full, manual UK driving license is essential. Please apply with your CV via the apply button.

A fantastic opportunity is available for an experienced Large Loss Claims Handler to join a growing insurance business in Manchester, focusing on large and complex Motor and Casualty claims. This is a chance to join a well-established Norwegian insurer that entered the UK market in 2015 and has continued to grow year on year. Based in impressive offices in Spinningfields, the company is known for its strong culture and a dedicated approach to their core values. As a Large Loss Claims Handler, you'll take ownership of high-value cases - typically upwards of £100k - working closely with clients, brokers, and internal teams to ensure claims are managed efficiently, fairly, and with a consistently high level of service. The Large Loss Claims Handler role: Managing a portfolio of complex Motor and/or Casualty claims, typically valued at £100k+. Supporting the Large Loss Technical Lead and Claims Manager with strategy and technical input. Acting as a key point of contact for both internal stakeholders (underwriters, claims, risk teams) and external contacts (brokers, loss adjusters, policyholders, suppliers). Providing mentoring and guidance to less experienced team members. Identifying training needs and supporting development across the team. Keeping the team informed of relevant market changes, legal updates and claims trends. Communicating regularly with reinsurers. What we're looking for: Strong experience handling large and complex Motor and/or Casualty claims. A confident communicator who can build trust and rapport with a wide range of stakeholders. Someone who brings technical know-how, commercial awareness, and a calm approach under pressure. Highly organised, with good attention to detail and the ability to manage your time well. Confident using MS Word, Excel, and PowerPoint. Salary and Benefits of the Large Loss Claims Handler: Competitive salary based on experience. Annual performance-related bonus. 25 days holiday bank holidays. Your birthday off every year. Excellent company pension. Private healthcare. Hybrid working after probation. Life assurance (4x salary). Ready to take the leap? If you're a passionate about client services and experienced in Large Loss Claims within Commercial Insurance, do not miss out on this opportunity and apply today! For further information please contact one of our specialist consultants and quote job reference NJR15953