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Teleperformance
Fraud Specialist
Teleperformance Paisley, Renfrewshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Hays Construction and Property
Building Surveyor
Hays Construction and Property
If you are a Building Surveyor in Glasgow or Edinburgh looking for a new role at any level, please contact David at (phone number removed) or email for a confidential conversation. Your new company You'll be joining a modern, independent building consultancy that prides itself on delivering innovative solutions across building surveying, project management, and cost control. The firm has a strong reputation for simplifying complex property matters and providing clients with clear, practical advice. With a growing portfolio of heritage and conservation projects, this consultancy is committed to preserving historic buildings while embracing sustainable practices and modern technologies. Their collaborative approach ensures projects are delivered on time, on budget, and to the highest standards. Your new role As a Building Surveyor with a heritage and conservation focus, you'll work on a diverse range of projects, with approximately 60% of your workload dedicated to historic and listed buildings. The remaining 40% will involve general building surveying duties, giving you a well-rounded experience while you progress toward a specialist conservation career path. Your responsibilities will include: Conducting condition surveys, defect analysis, and preparing conservation management plans Advising on repair and maintenance of traditional and historic buildings, including sourcing specialist materials Preparing and submitting Listed Building Consent applications and liaising with planning authorities Managing refurbishment and adaptation projects for heritage properties, ensuring compliance with RICS and conservation standards Undertaking general building surveying tasks such as dilapidations, schedules of condition, and contract administration Working closely with clients, architects, and contractors to deliver tailored solutions that respect historical integrity while meeting modern requirements This role offers a clear progression route toward 100% heritage and conservation work, supported by structured training and mentorship. What you'll need to succeed A degree in Building Surveying or a related discipline Strong interest in heritage and conservation, ideally with some practical experience or RICS Historic Building Professional certification (desirable) Excellent technical knowledge of building pathology and traditional construction methods Strong communication and client-facing skills Ability to manage projects and work collaboratively within a multidisciplinary team Working toward MRICS or recently chartered status Full UK driving licence and willingness to travel for site inspections What you'll get in return A unique opportunity to specialise in heritage and conservation, with a clear pathway to becoming a sector expert Exposure to prestigious projects, including listed buildings and culturally significant sites Full support for APC and CPD, including conservation-focused training A flexible, modern working environment with hybrid options Competitive salary and benefits package The chance to join a consultancy that values innovation, sustainability, and client care What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
If you are a Building Surveyor in Glasgow or Edinburgh looking for a new role at any level, please contact David at (phone number removed) or email for a confidential conversation. Your new company You'll be joining a modern, independent building consultancy that prides itself on delivering innovative solutions across building surveying, project management, and cost control. The firm has a strong reputation for simplifying complex property matters and providing clients with clear, practical advice. With a growing portfolio of heritage and conservation projects, this consultancy is committed to preserving historic buildings while embracing sustainable practices and modern technologies. Their collaborative approach ensures projects are delivered on time, on budget, and to the highest standards. Your new role As a Building Surveyor with a heritage and conservation focus, you'll work on a diverse range of projects, with approximately 60% of your workload dedicated to historic and listed buildings. The remaining 40% will involve general building surveying duties, giving you a well-rounded experience while you progress toward a specialist conservation career path. Your responsibilities will include: Conducting condition surveys, defect analysis, and preparing conservation management plans Advising on repair and maintenance of traditional and historic buildings, including sourcing specialist materials Preparing and submitting Listed Building Consent applications and liaising with planning authorities Managing refurbishment and adaptation projects for heritage properties, ensuring compliance with RICS and conservation standards Undertaking general building surveying tasks such as dilapidations, schedules of condition, and contract administration Working closely with clients, architects, and contractors to deliver tailored solutions that respect historical integrity while meeting modern requirements This role offers a clear progression route toward 100% heritage and conservation work, supported by structured training and mentorship. What you'll need to succeed A degree in Building Surveying or a related discipline Strong interest in heritage and conservation, ideally with some practical experience or RICS Historic Building Professional certification (desirable) Excellent technical knowledge of building pathology and traditional construction methods Strong communication and client-facing skills Ability to manage projects and work collaboratively within a multidisciplinary team Working toward MRICS or recently chartered status Full UK driving licence and willingness to travel for site inspections What you'll get in return A unique opportunity to specialise in heritage and conservation, with a clear pathway to becoming a sector expert Exposure to prestigious projects, including listed buildings and culturally significant sites Full support for APC and CPD, including conservation-focused training A flexible, modern working environment with hybrid options Competitive salary and benefits package The chance to join a consultancy that values innovation, sustainability, and client care What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
TransUnion
Product Manager
TransUnion City, Leeds
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Product Manager to join our growing team. As a Product Manager for our Insights solution suite, you own the delivery of revenue and profitability targets associated with the product line. Driving revenue growth from specific product line through creation and delivery of both relevant quality product and effective sales enablement. Own product strategy for Insights, Proposition and Business Case development, Market requirements and Prioritisation of high-level opportunities to create and maintain strategic product roadmaps. Co-create with external customers & internal teams so we can solve today's problems and enable tomorrow's experiences. Day to Day You'll Be: Make the case for new product lines and enhancements based on commercial need, ability to deliver, wider TU strategy and scalability Ensure product roadmaps reflect market, client challenges, competitive landscape and sales requirements and that costs are accurately assessed and monitored Prioritise resources across your product line, balancing the conflicting requirements of different product and markets, and business and technical priorities where necessary Main interface between Product Development and line of business and the market - ensure product strategy and roadmaps are communicated Guaranteeing that all necessary pricing, support, documentation and collateral is produced to accompany 'Go To Market' for new product and new feature releases Strategically focussed, obtains voice of the customer, undertakes ideation / product discovery and continually assesses the market and competitive threats Ensure all product development is compliant with the requirements of the Product Governance and Management Policy and Product Quality Standard Ongoing management of product performance to ensure business cases and defined benefits/performance expectations are fully realised, ongoing compliance with legal and regulatory requirements with any issues and/or incidents are managed to resolution Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects Uses best practices and knowledge of internal and external business issues to improve products/services or processes Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements Provides support and leadership where appropriate on specific projects, method changes or systems developments Contribute to the business objective of improving Trans Union's Net Promoter Score through the effective completion of product development and product management activities May train/mentor junior staff Essential Skills & Experience: Credible, authoritative and able lead and deliver strategy Strong intellect, capable of analytical and strategic thinking and complex problem solving and prioritisation Commercially astute with track record of delivery of numbers based on forecasting and budget requirements, build strong business case and deploy change Understanding of key markets and trends with an enthusiasm for innovation and new technology Experience working collaboratively with customers & partners to co-create new solutions, react to customer and market need Experience and skills in product management - ideally both front end, customer facing products and analytical data products Highly articulate with effective verbal and written communication skills to influence a range of senior internal and external stakeholders Disciplined with strong planning and organisation skills and the ability balance multiple conflicting priorities Educated to degree level Experience working in lending, financial services or aggregators is a plus Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Product Management
Apr 01, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Product Manager to join our growing team. As a Product Manager for our Insights solution suite, you own the delivery of revenue and profitability targets associated with the product line. Driving revenue growth from specific product line through creation and delivery of both relevant quality product and effective sales enablement. Own product strategy for Insights, Proposition and Business Case development, Market requirements and Prioritisation of high-level opportunities to create and maintain strategic product roadmaps. Co-create with external customers & internal teams so we can solve today's problems and enable tomorrow's experiences. Day to Day You'll Be: Make the case for new product lines and enhancements based on commercial need, ability to deliver, wider TU strategy and scalability Ensure product roadmaps reflect market, client challenges, competitive landscape and sales requirements and that costs are accurately assessed and monitored Prioritise resources across your product line, balancing the conflicting requirements of different product and markets, and business and technical priorities where necessary Main interface between Product Development and line of business and the market - ensure product strategy and roadmaps are communicated Guaranteeing that all necessary pricing, support, documentation and collateral is produced to accompany 'Go To Market' for new product and new feature releases Strategically focussed, obtains voice of the customer, undertakes ideation / product discovery and continually assesses the market and competitive threats Ensure all product development is compliant with the requirements of the Product Governance and Management Policy and Product Quality Standard Ongoing management of product performance to ensure business cases and defined benefits/performance expectations are fully realised, ongoing compliance with legal and regulatory requirements with any issues and/or incidents are managed to resolution Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects Uses best practices and knowledge of internal and external business issues to improve products/services or processes Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements Provides support and leadership where appropriate on specific projects, method changes or systems developments Contribute to the business objective of improving Trans Union's Net Promoter Score through the effective completion of product development and product management activities May train/mentor junior staff Essential Skills & Experience: Credible, authoritative and able lead and deliver strategy Strong intellect, capable of analytical and strategic thinking and complex problem solving and prioritisation Commercially astute with track record of delivery of numbers based on forecasting and budget requirements, build strong business case and deploy change Understanding of key markets and trends with an enthusiasm for innovation and new technology Experience working collaboratively with customers & partners to co-create new solutions, react to customer and market need Experience and skills in product management - ideally both front end, customer facing products and analytical data products Highly articulate with effective verbal and written communication skills to influence a range of senior internal and external stakeholders Disciplined with strong planning and organisation skills and the ability balance multiple conflicting priorities Educated to degree level Experience working in lending, financial services or aggregators is a plus Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Advisor, Product Management
Teleperformance
Fraud Specialist
Teleperformance Airdrie, Lanarkshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Talentmark
Healthcare Sales Specialist
Talentmark City, Birmingham
Talentmark are recruiting for a Healthcare Sales Specialist to join a company in the pharmaceutical industry on a contract basis for 12 month maternity leave cover. Salary: 250- 300 per day PAYE or .31 per day Umbrella (inside IR35) Healthcare Sales Specialist Role: Delivery of the commercial strategy for near patient care products & digital solutions. Understanding, navigating, and keeping current with the NHS and the Health and Social Care in England, to support the effective execution of commercial strategies. Stakeholder mapping and engagement with clinical and financial key opinion leaders across Primary, Community and Secondary care in the Midlands. Building a network of clinical and non-clinical advocates/ambassadors for the uptake of near patient care portfolio. Supporting and training of healthcare professionals in the use of our solutions. Your Background : Previous experience in a customer facing sales role (point of care preferred) across primary, community and secondary care Knowledge of point of care products, digital solutions is essential. A bachelors degree (life sciences or nursing preferred) A full clean UK driving licence and own vehicle, able to travel around the Midlands region Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is field based and covering the Midlands region . Apply: For more information, or to apply for this Healthcare sales specialist please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Apr 01, 2026
Contractor
Talentmark are recruiting for a Healthcare Sales Specialist to join a company in the pharmaceutical industry on a contract basis for 12 month maternity leave cover. Salary: 250- 300 per day PAYE or .31 per day Umbrella (inside IR35) Healthcare Sales Specialist Role: Delivery of the commercial strategy for near patient care products & digital solutions. Understanding, navigating, and keeping current with the NHS and the Health and Social Care in England, to support the effective execution of commercial strategies. Stakeholder mapping and engagement with clinical and financial key opinion leaders across Primary, Community and Secondary care in the Midlands. Building a network of clinical and non-clinical advocates/ambassadors for the uptake of near patient care portfolio. Supporting and training of healthcare professionals in the use of our solutions. Your Background : Previous experience in a customer facing sales role (point of care preferred) across primary, community and secondary care Knowledge of point of care products, digital solutions is essential. A bachelors degree (life sciences or nursing preferred) A full clean UK driving licence and own vehicle, able to travel around the Midlands region Company: Our client is one of the world's premier innovative biopharmaceutical companies, discovering, developing and providing over 160 different medicines, vaccines and consumer healthcare products to help improve the lives of millions of people in the UK and around the world every year. Location: This role is field based and covering the Midlands region . Apply: For more information, or to apply for this Healthcare sales specialist please contact the Key Accounts Team on (phone number removed) or email (url removed). Please quote reference (Apply online only) . It is essential that applicants hold entitlement to work in the UK. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
perfect placement
Vehicle Technician
perfect placement Chester, Cheshire
Are you an experienced and skilled Vehicle Technician looking to take the next step in your career? Our client, a reputable and well-established Main Dealer Group in Chester, is seeking a dedicated Vehicle Technician to join their team. This is an excellent opportunity to work within a leading franchise, offering excellent prospects for career progression and professional development. The Vehicle Technician position offers the opportunity to work with a respected dealership that values quality service and customer satisfaction. The position is ideal for a technician with a passion for vehicle maintenance and repair, seeking a stable and rewarding career with competitive pay and benefits. Benefits: Competitive salary up to 36,000 basic, with uncapped bonus potential, OTE 45,000 40-hour working week, Monday to Friday, with Saturday mornings on a rota (paid as overtime) 33 days holiday annually, including bank holidays, increasing with service Generous employee benefits such as discount schemes, healthcare plans, pension and share schemes for you and your family Access to manufacturer training programmes to support skill enhancement Supportive dealership environment that encourages career development and progression Duties: Conducting vehicle service checks, maintenance, and repairs to a high standard Performing mechanical and electrical diagnostics to identify issues accurately Completing vehicle road tests to verify repairs and ensure optimal functioning Assisting and supporting team members within the workshop as required to maintain a smooth workflow Ensuring all work is carried out efficiently and in accordance with manufacturer specifications Requirements: Possession of a Level 3 Light Vehicle Technician qualification (or equivalent) Confidence in carrying out a wide range of vehicle repair and maintenance tasks Strong diagnostic skills for mechanical and electrical systems A full UK driving licence Team-oriented attitude and willingness to support colleagues in a busy environment If you are motivated to further your career as a Vehicle Technician with a forward-thinking dealership, please contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Chester and Cheshire, today to discover more about this fantastic opportunity. At Perfect Placement, our team of automotive recruitment consultants are passionate about connecting skilled professionals with leading positions in the motor trade. If you're interested in exploring more vehicle technician opportunities or would like to refer someone for this position, get in touch today.
Apr 01, 2026
Full time
Are you an experienced and skilled Vehicle Technician looking to take the next step in your career? Our client, a reputable and well-established Main Dealer Group in Chester, is seeking a dedicated Vehicle Technician to join their team. This is an excellent opportunity to work within a leading franchise, offering excellent prospects for career progression and professional development. The Vehicle Technician position offers the opportunity to work with a respected dealership that values quality service and customer satisfaction. The position is ideal for a technician with a passion for vehicle maintenance and repair, seeking a stable and rewarding career with competitive pay and benefits. Benefits: Competitive salary up to 36,000 basic, with uncapped bonus potential, OTE 45,000 40-hour working week, Monday to Friday, with Saturday mornings on a rota (paid as overtime) 33 days holiday annually, including bank holidays, increasing with service Generous employee benefits such as discount schemes, healthcare plans, pension and share schemes for you and your family Access to manufacturer training programmes to support skill enhancement Supportive dealership environment that encourages career development and progression Duties: Conducting vehicle service checks, maintenance, and repairs to a high standard Performing mechanical and electrical diagnostics to identify issues accurately Completing vehicle road tests to verify repairs and ensure optimal functioning Assisting and supporting team members within the workshop as required to maintain a smooth workflow Ensuring all work is carried out efficiently and in accordance with manufacturer specifications Requirements: Possession of a Level 3 Light Vehicle Technician qualification (or equivalent) Confidence in carrying out a wide range of vehicle repair and maintenance tasks Strong diagnostic skills for mechanical and electrical systems A full UK driving licence Team-oriented attitude and willingness to support colleagues in a busy environment If you are motivated to further your career as a Vehicle Technician with a forward-thinking dealership, please contact Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Chester and Cheshire, today to discover more about this fantastic opportunity. At Perfect Placement, our team of automotive recruitment consultants are passionate about connecting skilled professionals with leading positions in the motor trade. If you're interested in exploring more vehicle technician opportunities or would like to refer someone for this position, get in touch today.
Teleperformance
Fraud Specialist
Teleperformance Girdle Toll, Ayrshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Rise Technical Recruitment
Graduate Recruitment Consultant (Progress to Leadership)
Rise Technical Recruitment Bristol, Gloucestershire
Graduate Recruitment Consultant - Progression to Leadership Bristol City Centre 25,000 ( Y1 OTE: 40K+) + Full Training + Career Progression + Uncapped Commission + International Opportunities Are you a recent graduate or ambitious professional eager to fast-track your career? Do you want to join a company that offers unlimited growth potential , rewards your success with an uncapped commission structure , and provides global opportunities - all within a culture built on high performance and achievement? At Rise Technical, we're a leading global recruitment specialist in the Engineering and Technical sectors, and we're on the hunt for driven individuals ready to take their careers to the next level. With rapid expansion in both the UK and US, including offices in Bristol , London , Miami , and Austin , we're building a world-class team of recruiters to help us become the global technical recruitment firm. What you'll gain at Rise Technical: Clear progression path from entry level to Directorship Uncapped commission , with earnings potential of up to 40% Award-winning training to ensure long-term success-covering everything from the fundamentals to practical, real-world skills A high-energy, collaborative culture that celebrates both individual and team achievements The opportunity to build and manage your own client base , driving the recruitment process from start to finish The chance to make a real impact as we continue our global growth and expansion We're looking for individuals who are: Driven, ambitious, and hungry for success Eager to learn and committed to personal and professional development Resilient and adaptable in a fast-paced, target-driven environment Strong communicators, able to build lasting relationships with clients and candidates Motivated by achievement , rewards, and rapid career progression Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 01, 2026
Full time
Graduate Recruitment Consultant - Progression to Leadership Bristol City Centre 25,000 ( Y1 OTE: 40K+) + Full Training + Career Progression + Uncapped Commission + International Opportunities Are you a recent graduate or ambitious professional eager to fast-track your career? Do you want to join a company that offers unlimited growth potential , rewards your success with an uncapped commission structure , and provides global opportunities - all within a culture built on high performance and achievement? At Rise Technical, we're a leading global recruitment specialist in the Engineering and Technical sectors, and we're on the hunt for driven individuals ready to take their careers to the next level. With rapid expansion in both the UK and US, including offices in Bristol , London , Miami , and Austin , we're building a world-class team of recruiters to help us become the global technical recruitment firm. What you'll gain at Rise Technical: Clear progression path from entry level to Directorship Uncapped commission , with earnings potential of up to 40% Award-winning training to ensure long-term success-covering everything from the fundamentals to practical, real-world skills A high-energy, collaborative culture that celebrates both individual and team achievements The opportunity to build and manage your own client base , driving the recruitment process from start to finish The chance to make a real impact as we continue our global growth and expansion We're looking for individuals who are: Driven, ambitious, and hungry for success Eager to learn and committed to personal and professional development Resilient and adaptable in a fast-paced, target-driven environment Strong communicators, able to build lasting relationships with clients and candidates Motivated by achievement , rewards, and rapid career progression Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Teleperformance
Fraud Specialist
Teleperformance Larkhall, Lanarkshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Teleperformance
Fraud Specialist
Teleperformance City, Glasgow
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
perfect placement
Service Advisor
perfect placement
Are you an experienced Service Advisor seeking a rewarding opportunity in Bristol? Our client, a reputable independent family-run automotive service centre in North East Bristol, is looking to recruit a highly capable Service Advisor. This is an excellent chance to join a well-established business recognised for its excellence in customer service and industry awards. Benefits: Competitive salary between 28,000 and 35,000 per annum, negotiable based on experience Working hours from 8:00 or 8:30am to 5:30pm, Monday to Friday, with no weekend work 20 days annual leave plus bank holidays Access to workplace pension scheme Opportunities for ongoing training and professional development Long-term career prospects within a highly rated, award-winning family business Membership of industry associations including The Good Garage Scheme, IGA, and Trust My Garage Duties: Act as the front-line representative for customers as a Service Advisor, delivering outstanding customer service at all times Coordinate with the workshop team to chase work in progress and keep customers informed of vehicle status, ensuring a seamless service experience Book vehicles into the service centre and upsell additional products or services where appropriate, maximising workshop efficiency Source and supply parts for the workshop as necessary, maintaining smooth operations Maintain accurate records of customer interactions and service histories to ensure repeat business and customer satisfaction Identify opportunities to upsell maintenance or repair services by leveraging your experience as a Service Advisor and understanding customer needs Requirements: Previous experience working as a Service Advisor within the automotive industry Exceptional communication skills and a commitment to delivering top-quality customer service Strong organisational skills combined with IT literacy to manage multiple tasks efficiently A valid UK driving licence with minimal points The ability to thrive in a fast-paced, demanding environment Reside within a reasonable commuting distance of North East Bristol If you are a dedicated Service Advisor eager to work for a respected, award-winning business offering stability and career progression, we want to hear from you. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and Somerset, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apr 01, 2026
Full time
Are you an experienced Service Advisor seeking a rewarding opportunity in Bristol? Our client, a reputable independent family-run automotive service centre in North East Bristol, is looking to recruit a highly capable Service Advisor. This is an excellent chance to join a well-established business recognised for its excellence in customer service and industry awards. Benefits: Competitive salary between 28,000 and 35,000 per annum, negotiable based on experience Working hours from 8:00 or 8:30am to 5:30pm, Monday to Friday, with no weekend work 20 days annual leave plus bank holidays Access to workplace pension scheme Opportunities for ongoing training and professional development Long-term career prospects within a highly rated, award-winning family business Membership of industry associations including The Good Garage Scheme, IGA, and Trust My Garage Duties: Act as the front-line representative for customers as a Service Advisor, delivering outstanding customer service at all times Coordinate with the workshop team to chase work in progress and keep customers informed of vehicle status, ensuring a seamless service experience Book vehicles into the service centre and upsell additional products or services where appropriate, maximising workshop efficiency Source and supply parts for the workshop as necessary, maintaining smooth operations Maintain accurate records of customer interactions and service histories to ensure repeat business and customer satisfaction Identify opportunities to upsell maintenance or repair services by leveraging your experience as a Service Advisor and understanding customer needs Requirements: Previous experience working as a Service Advisor within the automotive industry Exceptional communication skills and a commitment to delivering top-quality customer service Strong organisational skills combined with IT literacy to manage multiple tasks efficiently A valid UK driving licence with minimal points The ability to thrive in a fast-paced, demanding environment Reside within a reasonable commuting distance of North East Bristol If you are a dedicated Service Advisor eager to work for a respected, award-winning business offering stability and career progression, we want to hear from you. Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol and Somerset, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Teleperformance
Fraud Specialist
Teleperformance Clydebank, Dunbartonshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Rise Technical Recruitment
Trainee Recruitment Consultant - Full Training Provided
Rise Technical Recruitment Bristol, Gloucestershire
Graduate Recruitment Consultant - Progression to Leadership Bristol City Centre 25,000 ( Y1 OTE: 40K+) + Full Training + Career Progression + Uncapped Commission + International Opportunities Are you a recent graduate or ambitious professional eager to fast-track your career? Do you want to join a company that offers unlimited growth potential , rewards your success with an uncapped commission structure , and provides global opportunities - all within a culture built on high performance and achievement? At Rise Technical, we're a leading global recruitment specialist in the Engineering and Technical sectors, and we're on the hunt for driven individuals ready to take their careers to the next level. With rapid expansion in both the UK and US, including offices in Bristol , London , Miami , and Austin , we're building a world-class team of recruiters to help us become the global technical recruitment firm. What you'll gain at Rise Technical: Clear progression path from entry level to Directorship Uncapped commission , with earnings potential of up to 40% Award-winning training to ensure long-term success-covering everything from the fundamentals to practical, real-world skills A high-energy, collaborative culture that celebrates both individual and team achievements The opportunity to build and manage your own client base , driving the recruitment process from start to finish The chance to make a real impact as we continue our global growth and expansion We're looking for individuals who are: Driven, ambitious, and hungry for success Eager to learn and committed to personal and professional development Resilient and adaptable in a fast-paced, target-driven environment Strong communicators, able to build lasting relationships with clients and candidates Motivated by achievement , rewards, and rapid career progression Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Apr 01, 2026
Full time
Graduate Recruitment Consultant - Progression to Leadership Bristol City Centre 25,000 ( Y1 OTE: 40K+) + Full Training + Career Progression + Uncapped Commission + International Opportunities Are you a recent graduate or ambitious professional eager to fast-track your career? Do you want to join a company that offers unlimited growth potential , rewards your success with an uncapped commission structure , and provides global opportunities - all within a culture built on high performance and achievement? At Rise Technical, we're a leading global recruitment specialist in the Engineering and Technical sectors, and we're on the hunt for driven individuals ready to take their careers to the next level. With rapid expansion in both the UK and US, including offices in Bristol , London , Miami , and Austin , we're building a world-class team of recruiters to help us become the global technical recruitment firm. What you'll gain at Rise Technical: Clear progression path from entry level to Directorship Uncapped commission , with earnings potential of up to 40% Award-winning training to ensure long-term success-covering everything from the fundamentals to practical, real-world skills A high-energy, collaborative culture that celebrates both individual and team achievements The opportunity to build and manage your own client base , driving the recruitment process from start to finish The chance to make a real impact as we continue our global growth and expansion We're looking for individuals who are: Driven, ambitious, and hungry for success Eager to learn and committed to personal and professional development Resilient and adaptable in a fast-paced, target-driven environment Strong communicators, able to build lasting relationships with clients and candidates Motivated by achievement , rewards, and rapid career progression Note -Not sure if you meet all of the criteria? At Rise, we pride ourselves on recruiting a diverse range of people who share our company values and have the ambition, motivation, and resilience to positively change lives in our empowered environment. So, if you feel you align with our values and goals, we encourage you to apply, even if you don't meet every criterion. To Apply for this role or to be considered for further roles, please click "Apply Now' or contact Talent Acquisition at (url removed), we'll be in touch if your application progresses. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Teleperformance
Fraud Specialist
Teleperformance Kilbarchan, Renfrewshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Hays Construction and Property
Ecologist (Experienced)
Hays Construction and Property Brighton, Sussex
Your new company My client is a chartered consultancy based in West Sussex, providing services for the past 25 years. They bring together a multidisciplinary team of landscape architects, landscape planners, ecological consultants, and tree surveyors, offering integrated services across landscape and ecological design. Their core focus lies in delivering landscape design and ecological commissions for a range of clients, particularly in education, the public sector, and property development. They are known for crafting solutions that balance aesthetic, functional, and environmental considerations-ensuring that development projects are both visually compelling and ecologically responsible. They place high value on their environmental ethos, working only with clients that wish to conserve and cooperate. Your new role They are looking for a motivated Consultant, Senior or Principal Ecologist to join the growing ecology team. You'll play a key role in delivering high-quality ecological assessments and helping drive productivity across the team, the role is expected to be split 50/50 between site and office work. This is a great opportunity for someone looking to grow into a future management role. The current ecology team is 14 staff strong, as part of a wider team of 30, all of which contribute to their collaborative and supportive culture. Key Responsibilities Lead and support ecological assessments, including PEA, BNG, and protected species surveys. Collaborate with landscape architects and arboricultural consultants. Help manage project delivery and ensure timely output. Contribute to team development and mentoring of junior staff. Participate in site work primarily across the Southeast. Engage with clients to deliver value-driven ecological solutions. What you'll need to succeed Experience in consultancy with a broad ecological skillset. Licenses for GCN and bats are highly desirable. ACIEEM membership desirable, MCIEEM ideal. GIS skills beneficial but not essential. Strong communication and collaboration skills. Full UK driving license and car What you'll get in return Competitive salary: 30,000 - 55,000 - dependent on experinece. Flexi-time, flexible working and a strong work/life balance, 2-3 days of WFH offered p/week. Enhanced pension contributions. 24 days holiday + bank holidays. Cycle to work scheme. Internal training as well as funded external training and licensing support. Christmas bonus based on company and individual performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
Your new company My client is a chartered consultancy based in West Sussex, providing services for the past 25 years. They bring together a multidisciplinary team of landscape architects, landscape planners, ecological consultants, and tree surveyors, offering integrated services across landscape and ecological design. Their core focus lies in delivering landscape design and ecological commissions for a range of clients, particularly in education, the public sector, and property development. They are known for crafting solutions that balance aesthetic, functional, and environmental considerations-ensuring that development projects are both visually compelling and ecologically responsible. They place high value on their environmental ethos, working only with clients that wish to conserve and cooperate. Your new role They are looking for a motivated Consultant, Senior or Principal Ecologist to join the growing ecology team. You'll play a key role in delivering high-quality ecological assessments and helping drive productivity across the team, the role is expected to be split 50/50 between site and office work. This is a great opportunity for someone looking to grow into a future management role. The current ecology team is 14 staff strong, as part of a wider team of 30, all of which contribute to their collaborative and supportive culture. Key Responsibilities Lead and support ecological assessments, including PEA, BNG, and protected species surveys. Collaborate with landscape architects and arboricultural consultants. Help manage project delivery and ensure timely output. Contribute to team development and mentoring of junior staff. Participate in site work primarily across the Southeast. Engage with clients to deliver value-driven ecological solutions. What you'll need to succeed Experience in consultancy with a broad ecological skillset. Licenses for GCN and bats are highly desirable. ACIEEM membership desirable, MCIEEM ideal. GIS skills beneficial but not essential. Strong communication and collaboration skills. Full UK driving license and car What you'll get in return Competitive salary: 30,000 - 55,000 - dependent on experinece. Flexi-time, flexible working and a strong work/life balance, 2-3 days of WFH offered p/week. Enhanced pension contributions. 24 days holiday + bank holidays. Cycle to work scheme. Internal training as well as funded external training and licensing support. Christmas bonus based on company and individual performance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Teleperformance
Fraud Specialist
Teleperformance Carluke, Lanarkshire
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Apr 01, 2026
Full time
Fraud Specialist - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: Various 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience in the UK at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Brandon James Ltd
Pensions Paralegal London
Brandon James Ltd
Pensions Paralegal We are working with a highly regarded, City based law firm in London, known for its strength in pensions law and advisory work, acting for a high quality and diverse client base including trustees, employers and pension scheme providers. The firm is seeking a Pensions Paralegal to support a busy and well-established Pensions team. This is an excellent opportunity for a proactive and detail-oriented Paralegal to gain hands-on experience within a specialist and intellectually engaging area of law. The Firm The Pensions Paralegal will join a law firm that offers a collaborative and high performing working culture, surrounded by experienced pensions professionals. The firm prides itself on delivering exceptional client service and is seeking an individual who takes ownership and thrives in a professional, client-facing environment. The Role The Pensions team advises on a wide range of matters including scheme governance, regulatory compliance, corporate transactions and pensions disputes. You will work closely with Partners and Associates, providing key support across a varied and technical caseload. The role will include: Supporting fee earners on a range of pensions matters, both advisory and transactions Assisting with scheme documentation, including drafting deeds, rules and member communications Conducting legal research on pensions legislation and regulatory updates Preparing documents for corporate transactions involving pension schemes Liaising with trustees, employers, actuaries and other third parties Managing case files and ensuring accurate document management Supporting with client reporting and general administrative tasks The Pensions Paralegal You will be an organised and analytical individual with a strong interest in pensions law and regulatory work. You will be comfortable working in a detail-driven environment and managing multiple priorities. The Pensions Paralegal will have: Previous experience as a Paralegal, ideally within Pensions, Employment or a regulatory practice area A strong academic background in law Excellent attention to detail and organisational skills Strong written and verbal communication skills The ability to manage competing deadlines in a fast paced environment A proactive and team-oriented approach In return ? Competitive market salary, dependent on experience Hybrid working pattern Comprehensive benefits package Excellent training and development within a specialist Pensions team Opportunity to work on complex and high quality matters If you are a Paralegal with an interest in Pensions law and are considering your next career move, please contact Paige Dent at Brandon James Law on . Ref: London / Law Firm / Paralegal / Pensions / Advisory / Regulatory
Apr 01, 2026
Full time
Pensions Paralegal We are working with a highly regarded, City based law firm in London, known for its strength in pensions law and advisory work, acting for a high quality and diverse client base including trustees, employers and pension scheme providers. The firm is seeking a Pensions Paralegal to support a busy and well-established Pensions team. This is an excellent opportunity for a proactive and detail-oriented Paralegal to gain hands-on experience within a specialist and intellectually engaging area of law. The Firm The Pensions Paralegal will join a law firm that offers a collaborative and high performing working culture, surrounded by experienced pensions professionals. The firm prides itself on delivering exceptional client service and is seeking an individual who takes ownership and thrives in a professional, client-facing environment. The Role The Pensions team advises on a wide range of matters including scheme governance, regulatory compliance, corporate transactions and pensions disputes. You will work closely with Partners and Associates, providing key support across a varied and technical caseload. The role will include: Supporting fee earners on a range of pensions matters, both advisory and transactions Assisting with scheme documentation, including drafting deeds, rules and member communications Conducting legal research on pensions legislation and regulatory updates Preparing documents for corporate transactions involving pension schemes Liaising with trustees, employers, actuaries and other third parties Managing case files and ensuring accurate document management Supporting with client reporting and general administrative tasks The Pensions Paralegal You will be an organised and analytical individual with a strong interest in pensions law and regulatory work. You will be comfortable working in a detail-driven environment and managing multiple priorities. The Pensions Paralegal will have: Previous experience as a Paralegal, ideally within Pensions, Employment or a regulatory practice area A strong academic background in law Excellent attention to detail and organisational skills Strong written and verbal communication skills The ability to manage competing deadlines in a fast paced environment A proactive and team-oriented approach In return ? Competitive market salary, dependent on experience Hybrid working pattern Comprehensive benefits package Excellent training and development within a specialist Pensions team Opportunity to work on complex and high quality matters If you are a Paralegal with an interest in Pensions law and are considering your next career move, please contact Paige Dent at Brandon James Law on . Ref: London / Law Firm / Paralegal / Pensions / Advisory / Regulatory
Hays Construction and Property
Project Manager
Hays Construction and Property Fareham, Hampshire
Your new company Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Project Manager to join their team to drive the delivery of billable work project programmes across a number of sites in Hampshire, based from Fareham. Your new role As Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with client representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the client's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What you'll need to succeed To succeed in this role, you will require demonstrable experience in project management delivering construction, refurbishment and engineering works. You will also require: HND or equivalent in building/civil engineering, Electrical/Mechanical Engineering, or similar APM, RICS, MCIOB or similar Asbestos RP, Legionella RP, or AP training desirable, however not essential Experience in project management, including leading teams, stakeholder management, cost control, and operational planning. Experience in supervising site operations, managing work priorities, and driving performance improvements. Demonstrable problem-solving and decision-making skills. What you'll get in return When successful in securing this role, you will receive a permanent contract with a national, specialist FM provider with an interesting client portfolio. You will also receive: Up to 50,000 starting salary Company car / car allowance 25 days leave + bank holidays Private medical cover 6% matched pension contributions Life assurance 2x salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 01, 2026
Full time
Your new company Our client are a specialist facilities service provider who deliver services to a commercial portfolio spanning the UK. They are hiring a Project Manager to join their team to drive the delivery of billable work project programmes across a number of sites in Hampshire, based from Fareham. Your new role As Project Manager, you will be responsible for driving projects to completion, assessing and mitigating risks, and ensuring successful execution. You will oversee the delivery of Billable Works in compliance with government regulations, statutory requirements, and health and safety policies. You will manage and monitor Supply Chain teams, ensuring qualified professionals are assigned to tasks that meet safety, quality, and performance standards. Reviewing Risk Assessments and Method Statements will be a key responsibility to maintain high safety and compliance levels. Collaboration will be central to your role. You will work closely with client representatives, local customer service teams, and site managers to agree on project scope, priorities, and timelines. Progressing tasks end-to-end through the Maximo system and ensuring timely completion of project documentation, including SharePoint uploads, will be part of your day-to-day responsibilities. Your role will also involve supporting end users and management in providing effective solutions to customer requirements, with a particular focus on supporting the client's carbon reduction targets. You will play a key role in resolving customer issues and ensuring complaints are addressed in a timely and satisfactory manner. You will be responsible for managing project costs, ensuring stakeholder expectations are met through sound commercial decisions, and maintaining value for money. Collaborating with all stakeholders, you will help mitigate contract risks and ensure work plans and budgets align with operational needs. What you'll need to succeed To succeed in this role, you will require demonstrable experience in project management delivering construction, refurbishment and engineering works. You will also require: HND or equivalent in building/civil engineering, Electrical/Mechanical Engineering, or similar APM, RICS, MCIOB or similar Asbestos RP, Legionella RP, or AP training desirable, however not essential Experience in project management, including leading teams, stakeholder management, cost control, and operational planning. Experience in supervising site operations, managing work priorities, and driving performance improvements. Demonstrable problem-solving and decision-making skills. What you'll get in return When successful in securing this role, you will receive a permanent contract with a national, specialist FM provider with an interesting client portfolio. You will also receive: Up to 50,000 starting salary Company car / car allowance 25 days leave + bank holidays Private medical cover 6% matched pension contributions Life assurance 2x salary What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
perfect placement
Parts Advisor
perfect placement Letchworth Garden City, Hertfordshire
Are you an experienced automotive professional seeking a rewarding opportunity? Our client, a well-established automotive dealership based in Letchworth, is actively recruiting for a dedicated Parts Advisor. This Parts Advisor role offers the chance to work within a reputable dealership environment supporting top automotive brands such as Peugeot, Honda, and Kia. Join a team that values professional development, excellent service, and employee well-being. Benefits: Basic salary with 32,900 OTE Monday to Friday working week, 44.75 hours Main car dealership environment with professional standards 24 days holiday plus bank holidays High street discounts and family-friendly benefits Annual leave purchase scheme Access to ongoing training and career development programmes Supportive, award-winning workplace culture recognised for excellence and employee well-being Pension scheme, staff discount schemes, and staff recognition programmes Duties: Liaise daily with external customers, workshop technicians, and internal sales teams to ensure parts availability and on-time delivery as a Parts Advisor Manage and process parts orders efficiently from customers and internal departments Respond to internal and external parts enquiries with high levels of customer service Deliver parts to the workshop and keep accurate records of deliveries and stock movements Prepare purchase orders, invoices, delivery notes, and relevant documentation Handle, protect, and package parts, inspecting stock for quality and accuracy Maintain stock levels and assist with stock organisation and presentation Requirements: Previous experience working as a Parts Advisor within the automotive industry Knowledge of Peugeot vehicles is advantageous Excellent communication skills, both face-to-face and over the phone Proficient in Microsoft Office and computer literacy Strong attention to detail with high accuracy standards A UK driving licence is preferred but not mandatory This is an excellent opportunity for a motivated Parts Advisor to advance their career within a reputable dealership committed to staff development and customer satisfaction. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Letchworth and Hertfordshire, today to discover more about this Parts Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Apr 01, 2026
Full time
Are you an experienced automotive professional seeking a rewarding opportunity? Our client, a well-established automotive dealership based in Letchworth, is actively recruiting for a dedicated Parts Advisor. This Parts Advisor role offers the chance to work within a reputable dealership environment supporting top automotive brands such as Peugeot, Honda, and Kia. Join a team that values professional development, excellent service, and employee well-being. Benefits: Basic salary with 32,900 OTE Monday to Friday working week, 44.75 hours Main car dealership environment with professional standards 24 days holiday plus bank holidays High street discounts and family-friendly benefits Annual leave purchase scheme Access to ongoing training and career development programmes Supportive, award-winning workplace culture recognised for excellence and employee well-being Pension scheme, staff discount schemes, and staff recognition programmes Duties: Liaise daily with external customers, workshop technicians, and internal sales teams to ensure parts availability and on-time delivery as a Parts Advisor Manage and process parts orders efficiently from customers and internal departments Respond to internal and external parts enquiries with high levels of customer service Deliver parts to the workshop and keep accurate records of deliveries and stock movements Prepare purchase orders, invoices, delivery notes, and relevant documentation Handle, protect, and package parts, inspecting stock for quality and accuracy Maintain stock levels and assist with stock organisation and presentation Requirements: Previous experience working as a Parts Advisor within the automotive industry Knowledge of Peugeot vehicles is advantageous Excellent communication skills, both face-to-face and over the phone Proficient in Microsoft Office and computer literacy Strong attention to detail with high accuracy standards A UK driving licence is preferred but not mandatory This is an excellent opportunity for a motivated Parts Advisor to advance their career within a reputable dealership committed to staff development and customer satisfaction. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Letchworth and Hertfordshire, today to discover more about this Parts Advisor role. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
perfect placement
Van Technician
perfect placement Dartford, London
Van Technician Required, in Dartford Are you an experienced LCV Technician seeking a rewarding career opportunity within a reputable dealership in Dartford? We are recruiting on behalf of our client, a leading industry brand, for a skilled LCV Technician to join their busy team. This position offers excellent earning potential, ongoing professional development, and the chance to work with a respected employer committed to quality service and employee growth. Benefits: Competitive basic salary approximately 45,000 per annum, with realistic bonuses bringing OTE up to 60,000. 42-hour working week with a rota for 1-in-3 Saturday mornings Industry-leading pension scheme and healthcare benefits Generous holiday allowance of 22 days plus bank holidays and your birthday off Ongoing training and career development through world-class brand programmes Employee discounts on vehicle sales, parts, servicing, and repairs Modern, industry-leading facilities and a dedicated team focused on excellence Clear progression pathways within a growing dealership group Duties: Conduct electrical repairs, diagnostics, and maintenance on Light Commercial Vehicles to manufacturer standards Diagnose faults accurately using specialised diagnostic tools Complete repairs efficiently and to a high standard, ensuring compliance with health and safety regulations. Accurately record all relevant repair reports and documentation Work collaboratively with team members to ensure customer satisfaction and workshop efficiency Offer technical support and guidance to junior team members when required Maintain workshop tools and equipment to a high standard Requirements: Proven experience as an LCV Technician or Van Technician in a Main Dealership or Fleet environment Strong diagnostic skills and familiarity with modern vehicle systems Relevant technical qualifications such as NVQ Level 3 or equivalent Ability to work efficiently under pressure and meet deadlines Reliable, goal-oriented, and a strong team player Experience working on Vans and Commercial Vehicles is essential If you are a dedicated LCV Technician looking for a new position with excellent earning potential and professional development opportunities, we want to hear from you. This opportunity offers the chance to join a reputable dealership dedicated to customer satisfaction and staff growth. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dartford and Kent, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apr 01, 2026
Full time
Van Technician Required, in Dartford Are you an experienced LCV Technician seeking a rewarding career opportunity within a reputable dealership in Dartford? We are recruiting on behalf of our client, a leading industry brand, for a skilled LCV Technician to join their busy team. This position offers excellent earning potential, ongoing professional development, and the chance to work with a respected employer committed to quality service and employee growth. Benefits: Competitive basic salary approximately 45,000 per annum, with realistic bonuses bringing OTE up to 60,000. 42-hour working week with a rota for 1-in-3 Saturday mornings Industry-leading pension scheme and healthcare benefits Generous holiday allowance of 22 days plus bank holidays and your birthday off Ongoing training and career development through world-class brand programmes Employee discounts on vehicle sales, parts, servicing, and repairs Modern, industry-leading facilities and a dedicated team focused on excellence Clear progression pathways within a growing dealership group Duties: Conduct electrical repairs, diagnostics, and maintenance on Light Commercial Vehicles to manufacturer standards Diagnose faults accurately using specialised diagnostic tools Complete repairs efficiently and to a high standard, ensuring compliance with health and safety regulations. Accurately record all relevant repair reports and documentation Work collaboratively with team members to ensure customer satisfaction and workshop efficiency Offer technical support and guidance to junior team members when required Maintain workshop tools and equipment to a high standard Requirements: Proven experience as an LCV Technician or Van Technician in a Main Dealership or Fleet environment Strong diagnostic skills and familiarity with modern vehicle systems Relevant technical qualifications such as NVQ Level 3 or equivalent Ability to work efficiently under pressure and meet deadlines Reliable, goal-oriented, and a strong team player Experience working on Vans and Commercial Vehicles is essential If you are a dedicated LCV Technician looking for a new position with excellent earning potential and professional development opportunities, we want to hear from you. This opportunity offers the chance to join a reputable dealership dedicated to customer satisfaction and staff growth. Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Dartford and Kent, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.

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