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Urology Support Secretary
University Hospitals Sussex NHS Foundation Trust Worthing, Sussex
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Main area Urology department Grade Band 3 Contract Permanent Hours Full time Flexible working 37.5 hours per week (08:30-16:30 Monday to Friday) Job ref 883-JAN26 Employer University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Worthing Hospital Town Worthing Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing 27/01/:59 At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our hard working, talented and dedicated people work together towards a common goal - to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. As part of our commitment to access for all, please see the different ways you can access the application form: We look forward to receiving your application and the start of your journey with UHSussex. Job overview We have an exciting opportunity which has arisen in the Specialist Surgery Division for a Support Secretary in Urology 37.5 hours per week Monday to Friday. This role provides an opening for an enthusiastic individual who wishes to broaden their horizons in administration. The position requires an individual who puts the patient first and seeks opportunities to develop the service and themselves in order to improve systems and processes to meet Trust targets and values. We are looking for an individual who has the ability to communicate effectively with colleagues, patients and the clinical staff. Previous secretarial/administration experience and typing skills are essential. Knowledge of the hospital environment and medical terminology are desirable. Training and support will be given to the successful candidate. Main duties of the job You will be working within the Urology admin team alongside Speciality Co ordinators, Operational Management Team and Clinical staff. As a team we take pride in the roles we play to ensure the smooth and efficient running of the service with an emphasis on patient care. This post would be well suited to someone who enjoys being a team player. Typing of clinic letters and other correspondence from audio dictation. Make amendments to patient details on PAS as required, in line with Trust policy. Working for our organisation At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust. We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do. We look forward to receiving your application & the start of your journey with UHSx. Detailed job description and main responsibilities Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application. To deal with general enquiries from patients, GP's, other hospitals and other departments within the Trust in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing. Setting up new patient and follow up outpatient clinics, highlighting any required changes to the coordinators. Processing of clinic outcomes, ensuring follow up appointments are scheduled for those unable to be booked at the time of the clinic. To use and obtain information from the Patient Administration System (PAS). Email patients, GPs, staff and other departments within the hospital. Person specification Experience and Qualifications GCSE equivalent in English and Maths An appropriate qualification in word processing or typing Knowledge, Training and Experience Good computer skills, including Ms Word and Excel Previous related work experience, preferably in an office environment Previous experience in the NHS or in a related field Experience of secretarial work Knowledge of medical terminology Planning and Organisational Skills Able to manage own time effectively Able to work within an office environment Able to maintain attention to detail under pressure Physical Skills Personal Qualities Ability to work on own initiative and as part of a team Ability to work in a pressurised environment Flexible approach to work Equality, Diversity, and Inclusion Evidence of having championed diversity in previous roles Evidence of having undertaken own development to improve understanding of equalities issues Communication and Relationship Skills Polite and helpful communication skills and good telephone manner Friendly and approachable manner Maintain accurate and confidential records Important information for applicants: A Note on AI Use in Applications We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations-elements that are essential to a fair and accurate evaluation. Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process. Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified. Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity. Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975. Skilled Worker Visa: . click apply for full job details
Jan 15, 2026
Full time
View all our vacancies across our hospitals in Sussex. Search, find and apply for a job with us today. Main area Urology department Grade Band 3 Contract Permanent Hours Full time Flexible working 37.5 hours per week (08:30-16:30 Monday to Friday) Job ref 883-JAN26 Employer University Hospitals Sussex NHS Foundation Trust Employer type NHS Site Worthing Hospital Town Worthing Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing 27/01/:59 At UHSussex we're proud to be at the heart of the NHS. As one of the UK's largest acute trusts, we're a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years. Our hard working, talented and dedicated people work together towards a common goal - to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex. At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust. We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We're here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do. As part of our commitment to access for all, please see the different ways you can access the application form: We look forward to receiving your application and the start of your journey with UHSussex. Job overview We have an exciting opportunity which has arisen in the Specialist Surgery Division for a Support Secretary in Urology 37.5 hours per week Monday to Friday. This role provides an opening for an enthusiastic individual who wishes to broaden their horizons in administration. The position requires an individual who puts the patient first and seeks opportunities to develop the service and themselves in order to improve systems and processes to meet Trust targets and values. We are looking for an individual who has the ability to communicate effectively with colleagues, patients and the clinical staff. Previous secretarial/administration experience and typing skills are essential. Knowledge of the hospital environment and medical terminology are desirable. Training and support will be given to the successful candidate. Main duties of the job You will be working within the Urology admin team alongside Speciality Co ordinators, Operational Management Team and Clinical staff. As a team we take pride in the roles we play to ensure the smooth and efficient running of the service with an emphasis on patient care. This post would be well suited to someone who enjoys being a team player. Typing of clinic letters and other correspondence from audio dictation. Make amendments to patient details on PAS as required, in line with Trust policy. Working for our organisation At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust. We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves. As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do. We look forward to receiving your application & the start of your journey with UHSx. Detailed job description and main responsibilities Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants. If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application. To deal with general enquiries from patients, GP's, other hospitals and other departments within the Trust in an appropriate and sensitive manner as efficiently as possible either in person, over the telephone or in writing. Setting up new patient and follow up outpatient clinics, highlighting any required changes to the coordinators. Processing of clinic outcomes, ensuring follow up appointments are scheduled for those unable to be booked at the time of the clinic. To use and obtain information from the Patient Administration System (PAS). Email patients, GPs, staff and other departments within the hospital. Person specification Experience and Qualifications GCSE equivalent in English and Maths An appropriate qualification in word processing or typing Knowledge, Training and Experience Good computer skills, including Ms Word and Excel Previous related work experience, preferably in an office environment Previous experience in the NHS or in a related field Experience of secretarial work Knowledge of medical terminology Planning and Organisational Skills Able to manage own time effectively Able to work within an office environment Able to maintain attention to detail under pressure Physical Skills Personal Qualities Ability to work on own initiative and as part of a team Ability to work in a pressurised environment Flexible approach to work Equality, Diversity, and Inclusion Evidence of having championed diversity in previous roles Evidence of having undertaken own development to improve understanding of equalities issues Communication and Relationship Skills Polite and helpful communication skills and good telephone manner Friendly and approachable manner Maintain accurate and confidential records Important information for applicants: A Note on AI Use in Applications We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations-elements that are essential to a fair and accurate evaluation. Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process. Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified. Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity. Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager. DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check . We make offers in line with the Rehabilitation of Offenders Act 1975. Skilled Worker Visa: . click apply for full job details
HR Administrator Apprentice
NHS Worksop, Nottinghamshire
This is a development role suitable for anapprentice, providing the opportunity to gain skills and experience in HRadministration and workforce coordination while completing an approvedapprenticeship qualification. The post-holder willreceive structured training and supervision to carry out a range of administrativeand HR-related duties, supporting the smooth running of clinical services. Therole will focus on clinical templates, locum cover coordination, and annualleave administration for clinical staff, alongside wider HR and organisationalsupport tasks Main duties of the job This role supports the day-to-day coordination of the clinical workforce through a range of administrative and organisational tasks. You will help manage clinical templates, support the coordination of locum cover, and assist with annual leave administration for clinical staff to ensure services run safely and smoothly. You will also provide general HR and workforce administrative support, maintain accurate records, assist with inductions, and support managers with workforce-related tasks. The role involves regular communication with clinical and non-clinical staff and requires attention to detail, confidentiality, and good organisational skills. About us We are an established, large, and very busy GP Practice. We know that apprentices are key to our continued success and growth. We hope that the successful candidate will grow and thrive in our organisation, bringing their own skills and personality to enhance the team. Newgate Medical Group is a welcoming and busy GP Practice located in Worksop, Nottinghamshire, providing regulated NHS services to our patients. We are a large Practice with over 30,000 registered patients. We have an established team of 9 GP Partners and a host of varied health professionals including clinicians, receptionists, and large admin team, totalling approximately 80+ employed staff, plus agency workers. We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team. This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further. Job responsibilities Support day-to-day HR and workforce administration to ensure the smooth running of the practice. Assist with maintaining accurate HR and workforce records in line with confidentiality and data protection requirements. Support the management, updating, and application of clinical templates, ensuring continuity of clinical services. Provide frontline support to clinical staff with template-related queries, with training and guidance. Assist in coordinating locum cover for clinical staff, including: Recording requests for cover Liaising with locum agencies and clinicians Updating rotas and internal records Support the administration of annual leave for clinical staff, ensuring: Leave requests are logged accurately Clinical cover requirements are highlighted Records are kept up to date Maintain effective electronic and paper filing systems for HR documentation. Support compliance-related HR administration under supervision. Assist with the collection and preparation of HR and workforce data for reporting. Support meeting preparation, including agendas, note-taking, and follow-up actions. Assist with induction administration for new starters, locums, and temporary staff. Contribute to business continuity documentation where it relates to staffing and workforce cover. Person Specification Qualifications GCSE Mathematics & English (Grade C/4 or above) Business, administration, or HR-related qualification at Level 2 Other Requirements Disclosure and Barring Service (DBS) check Flexibility with working arrangements Skills Clear written and verbal communication Ability to maintain confidentiality and accuracy Good organisation and time management skills Willingness to learn and develop Familiarity with NHS or primary care systems Experience supporting HR or workforce processes Personal Qualities Motivated to learn within HR administration Professional, reliable, and discreet Confident to ask questions and seek guidance Flexible and adaptable Resilient in a fast-paced environment Experience Previous administrative or customer service experience Experience of supporting staff or managers Experience of rota, leave, or workforce coordination Experience in a healthcare or regulated environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £7.55 an hourNational Minimum Wage for apprentice.
Jan 15, 2026
Full time
This is a development role suitable for anapprentice, providing the opportunity to gain skills and experience in HRadministration and workforce coordination while completing an approvedapprenticeship qualification. The post-holder willreceive structured training and supervision to carry out a range of administrativeand HR-related duties, supporting the smooth running of clinical services. Therole will focus on clinical templates, locum cover coordination, and annualleave administration for clinical staff, alongside wider HR and organisationalsupport tasks Main duties of the job This role supports the day-to-day coordination of the clinical workforce through a range of administrative and organisational tasks. You will help manage clinical templates, support the coordination of locum cover, and assist with annual leave administration for clinical staff to ensure services run safely and smoothly. You will also provide general HR and workforce administrative support, maintain accurate records, assist with inductions, and support managers with workforce-related tasks. The role involves regular communication with clinical and non-clinical staff and requires attention to detail, confidentiality, and good organisational skills. About us We are an established, large, and very busy GP Practice. We know that apprentices are key to our continued success and growth. We hope that the successful candidate will grow and thrive in our organisation, bringing their own skills and personality to enhance the team. Newgate Medical Group is a welcoming and busy GP Practice located in Worksop, Nottinghamshire, providing regulated NHS services to our patients. We are a large Practice with over 30,000 registered patients. We have an established team of 9 GP Partners and a host of varied health professionals including clinicians, receptionists, and large admin team, totalling approximately 80+ employed staff, plus agency workers. We are a forward thinking, supportive Practice that embraces new ideas and innovation with the aim of producing better patient outcomes and efficient ways of working. Our dedicated team is crucial to the success of the Practice and the service it provides to our patient population. Ongoing rigorous processes of evaluation and review inform every aspect of the services we provide, within each department, to ensure our high standards never slip. We aim to provide a good work life balance, support our staff to develop, feel engaged and part of the Newgate Medical Group team. This is an exciting time to join the team as we have plans to develop a new Health and Wellbeing Hub that will benefit residents and patients across the area whilst developing our team further. Job responsibilities Support day-to-day HR and workforce administration to ensure the smooth running of the practice. Assist with maintaining accurate HR and workforce records in line with confidentiality and data protection requirements. Support the management, updating, and application of clinical templates, ensuring continuity of clinical services. Provide frontline support to clinical staff with template-related queries, with training and guidance. Assist in coordinating locum cover for clinical staff, including: Recording requests for cover Liaising with locum agencies and clinicians Updating rotas and internal records Support the administration of annual leave for clinical staff, ensuring: Leave requests are logged accurately Clinical cover requirements are highlighted Records are kept up to date Maintain effective electronic and paper filing systems for HR documentation. Support compliance-related HR administration under supervision. Assist with the collection and preparation of HR and workforce data for reporting. Support meeting preparation, including agendas, note-taking, and follow-up actions. Assist with induction administration for new starters, locums, and temporary staff. Contribute to business continuity documentation where it relates to staffing and workforce cover. Person Specification Qualifications GCSE Mathematics & English (Grade C/4 or above) Business, administration, or HR-related qualification at Level 2 Other Requirements Disclosure and Barring Service (DBS) check Flexibility with working arrangements Skills Clear written and verbal communication Ability to maintain confidentiality and accuracy Good organisation and time management skills Willingness to learn and develop Familiarity with NHS or primary care systems Experience supporting HR or workforce processes Personal Qualities Motivated to learn within HR administration Professional, reliable, and discreet Confident to ask questions and seek guidance Flexible and adaptable Resilient in a fast-paced environment Experience Previous administrative or customer service experience Experience of supporting staff or managers Experience of rota, leave, or workforce coordination Experience in a healthcare or regulated environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. £7.55 an hourNational Minimum Wage for apprentice.
Administrator
NHS Guildford, Surrey
Surrey and Borders Partnership is looking for someone to ensure smooth running of the ward by providing comprehensive, efficient and high quality secretarial and administrative services. This will involve prioritizing and organizing the day - to - day workload while maintaining confidentiality of information throughout the full range of duties involved. Location: Surrey and Boarder, Farnham Road Hospital Working Pattern: Monday to Friday 9 AM to 5 PM Working hours: 37.5 hours per week Main duties of the job Act as a key member of the multidisciplinary team (MDT), providing comprehensive administrative and secretarial support to ensure the effective running of the ward and service. Support the Ward Manager and Consultant Psychiatrist with diary management, coordination of meetings, and service organisation. Ensure accurate maintenance of patient records and administrative systems, including electronic patient record systems. Manage and prioritise a varied workload in a fast paced, dynamic clinical environment, using initiative to resolve issues and elevate urgent matters appropriately. Provide leadership, supervision, and support to administrative staff where required, ensuring continuity of service delivery. Contribute to the smooth operation of the service during periods of change, high demand, or staff absence. About us Working for our organization Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire. We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey. Job responsibilities MDT & Meeting Support Attend MDT meetings and provide administrative advice on matters relating to service delivery. Take accurate notes and minutes of clinical and administrative meetings, ensuring actions are followed up in a timely manner. Present complex information clearly, both verbally and using IT systems. Patient Records & Information Management Update patient records and the inpatient Ward Hub on the electronic patient record system (SystmOne). Scan and upload documentation to patient records in line with information governance requirements. Extract and collate data from information systems and data warehouses, including DCIQ and Power BI. Ward & Service Administration Manage day to day administrative demands of the service, resolving issues in collaboration with the Ward Manager and clinical leads. Use initiative to escalates urgent or high risk matters to the Ward Manager when required. Assist with reporting and raising maintenance requests and ensure they are actioned within agreed timescales. Monitor and raise purchase requisitions for stationery, services (e.g. interpreters), and departmental supplies. Diary, Inbox & Communication Management Support the Ward Consultant Psychiatrist with planning and managing the ward diary. Manage the ward inbox and Outlook calendars, including setting up MS Teams meetings and monitoring attendance and availability. Receive, prioritise, and respond to emails appropriately, forwarding to relevant staff when required. Secretarial & Governance Support Provide secretarial support to the Ward Manager, including arranging meetings and team events. Type correspondence and clinical documentation as required. Log incidents on DATIX and support audits as requested. Update ESR with appraisal, supervision, and mandatory training information. Prepare and forward tribunal documentation to solicitors for Mental Health Act hearings. Staff Supervision & Workforce Support Where applicable, supervise, support, and manage the Band 3 Ward Administrator, including monthly supervision and annual appraisals. Organise annual leave for administrative staff to ensure adequate service cover. Coordinate administrative cover during periods of sickness or increased workload. Provide mutual support to colleagues during times of service pressure. Duties in the Absence of the Band 3 Administrator Undertake general administrative tasks such as typing, copying, scanning, printing, and laminating. Onboard new starters, ensuring appropriate access to systems and software. Support staff with setting up meeting rooms and booking rooms as required. Flexibility of Role The post holder will work within a rapidly changing service environment. This job description reflects the core duties of the role but is not exhaustive and may be reviewed or amended in line with service needs. Person Specification Qualifications Five GCSEs Grade C or above including English Language/RSA3/NVQ3 Experience Proven experience working at a senior administrative level Experience in supervising and appraising administrative staff Significant experience working with PC/word processing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 15, 2026
Full time
Surrey and Borders Partnership is looking for someone to ensure smooth running of the ward by providing comprehensive, efficient and high quality secretarial and administrative services. This will involve prioritizing and organizing the day - to - day workload while maintaining confidentiality of information throughout the full range of duties involved. Location: Surrey and Boarder, Farnham Road Hospital Working Pattern: Monday to Friday 9 AM to 5 PM Working hours: 37.5 hours per week Main duties of the job Act as a key member of the multidisciplinary team (MDT), providing comprehensive administrative and secretarial support to ensure the effective running of the ward and service. Support the Ward Manager and Consultant Psychiatrist with diary management, coordination of meetings, and service organisation. Ensure accurate maintenance of patient records and administrative systems, including electronic patient record systems. Manage and prioritise a varied workload in a fast paced, dynamic clinical environment, using initiative to resolve issues and elevate urgent matters appropriately. Provide leadership, supervision, and support to administrative staff where required, ensuring continuity of service delivery. Contribute to the smooth operation of the service during periods of change, high demand, or staff absence. About us Working for our organization Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire. We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers. Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby. Would you like to work in an organisation that sits in the top 10 best NHS Mental Health, Learning Disability and Community Services Trusts to work for? This ranking is based on staff feedback in the 2023 NHS Staff Survey. Job responsibilities MDT & Meeting Support Attend MDT meetings and provide administrative advice on matters relating to service delivery. Take accurate notes and minutes of clinical and administrative meetings, ensuring actions are followed up in a timely manner. Present complex information clearly, both verbally and using IT systems. Patient Records & Information Management Update patient records and the inpatient Ward Hub on the electronic patient record system (SystmOne). Scan and upload documentation to patient records in line with information governance requirements. Extract and collate data from information systems and data warehouses, including DCIQ and Power BI. Ward & Service Administration Manage day to day administrative demands of the service, resolving issues in collaboration with the Ward Manager and clinical leads. Use initiative to escalates urgent or high risk matters to the Ward Manager when required. Assist with reporting and raising maintenance requests and ensure they are actioned within agreed timescales. Monitor and raise purchase requisitions for stationery, services (e.g. interpreters), and departmental supplies. Diary, Inbox & Communication Management Support the Ward Consultant Psychiatrist with planning and managing the ward diary. Manage the ward inbox and Outlook calendars, including setting up MS Teams meetings and monitoring attendance and availability. Receive, prioritise, and respond to emails appropriately, forwarding to relevant staff when required. Secretarial & Governance Support Provide secretarial support to the Ward Manager, including arranging meetings and team events. Type correspondence and clinical documentation as required. Log incidents on DATIX and support audits as requested. Update ESR with appraisal, supervision, and mandatory training information. Prepare and forward tribunal documentation to solicitors for Mental Health Act hearings. Staff Supervision & Workforce Support Where applicable, supervise, support, and manage the Band 3 Ward Administrator, including monthly supervision and annual appraisals. Organise annual leave for administrative staff to ensure adequate service cover. Coordinate administrative cover during periods of sickness or increased workload. Provide mutual support to colleagues during times of service pressure. Duties in the Absence of the Band 3 Administrator Undertake general administrative tasks such as typing, copying, scanning, printing, and laminating. Onboard new starters, ensuring appropriate access to systems and software. Support staff with setting up meeting rooms and booking rooms as required. Flexibility of Role The post holder will work within a rapidly changing service environment. This job description reflects the core duties of the role but is not exhaustive and may be reviewed or amended in line with service needs. Person Specification Qualifications Five GCSEs Grade C or above including English Language/RSA3/NVQ3 Experience Proven experience working at a senior administrative level Experience in supervising and appraising administrative staff Significant experience working with PC/word processing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Surrey County Council
Team Manager - Mental Health Social Workers
Surrey County Council Woking, Surrey
This permanent role has a starting salary of £54,636 per annum, ased on a 36 hour working week. We're delighted to be expanding our Mental Health Social Work offer within Children's Services and are now recruiting for a Team Manager of Senior Mental Health Social Workers. This is a fantastic opportunity for someone passionate about improving outcomes for children and young people experiencing emotional and mental health challenges. We're looking for someone to lead and develop the Mental Health Social Work (MHSW) team within Children's Services, ensuring high-quality, trauma-informed support for children and young people experiencing emotional and mental health challenges. This role will strengthen practice links between Children's Services and Mindworks, enhance resilience within the team, and improve outcomes for vulnerable children. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role Day-to-Day Responsibilities include: Oversee allocation of social care referrals to the team and ensure timely triage and response. Attend complex strategy meetings where mental health is a feature, support discharge planning, and embed trauma-informed practice. Deliver training on mental health and emotional wellbeing to internal and external partners. Attend relevant provider collaborative and public health meetings, disseminating key learning and thematic insights. Produce quarterly impact reports and annual training offers to inform service development. Line Management of a team of Mental Health Social Workers This role will contribute to the implementation of the Families First Partnership Programme, by helping build and maintain new and existing partnerships across the Surrey health landscape. This role will also be crucial in supporting the transition through local government reorganisation in Surrey, ensuring we continue to provide excellent service to children with complex mental health presentation. This role will drive a proactive, collaborative approach to emotional wellbeing and mental health, influence strategic development and deliver training to partners across the system and ensure monthly group supervision and reflective spaces are convened to discuss complex circumstances and themes. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Worker or equivalent level professional qualification plus substantial experience at a management level Significant experience in mental health practice. Strong leadership and supervisory skills, including clinical supervision. Ability to work collaboratively across multi-agency systems. Knowledge of the Mental Health Act (1983), Mental Capacity Act (2005), and safeguarding frameworks. Excellent communication, problem-solving, and organisational skills. To apply, we request that you submit a CV and you will be asked the following 2 questions: What interests you about working with adolescents with complex mental health presentation? Describe your suitability for this role based on the job description and person specification. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 30/01/2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Jan 15, 2026
Full time
This permanent role has a starting salary of £54,636 per annum, ased on a 36 hour working week. We're delighted to be expanding our Mental Health Social Work offer within Children's Services and are now recruiting for a Team Manager of Senior Mental Health Social Workers. This is a fantastic opportunity for someone passionate about improving outcomes for children and young people experiencing emotional and mental health challenges. We're looking for someone to lead and develop the Mental Health Social Work (MHSW) team within Children's Services, ensuring high-quality, trauma-informed support for children and young people experiencing emotional and mental health challenges. This role will strengthen practice links between Children's Services and Mindworks, enhance resilience within the team, and improve outcomes for vulnerable children. We support hybrid working with the right balance. We come together in person for 2 days per week on average (40% of the working week) and support working from home the rest of the time. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role Day-to-Day Responsibilities include: Oversee allocation of social care referrals to the team and ensure timely triage and response. Attend complex strategy meetings where mental health is a feature, support discharge planning, and embed trauma-informed practice. Deliver training on mental health and emotional wellbeing to internal and external partners. Attend relevant provider collaborative and public health meetings, disseminating key learning and thematic insights. Produce quarterly impact reports and annual training offers to inform service development. Line Management of a team of Mental Health Social Workers This role will contribute to the implementation of the Families First Partnership Programme, by helping build and maintain new and existing partnerships across the Surrey health landscape. This role will also be crucial in supporting the transition through local government reorganisation in Surrey, ensuring we continue to provide excellent service to children with complex mental health presentation. This role will drive a proactive, collaborative approach to emotional wellbeing and mental health, influence strategic development and deliver training to partners across the system and ensure monthly group supervision and reflective spaces are convened to discuss complex circumstances and themes. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Qualified Social Worker or equivalent level professional qualification plus substantial experience at a management level Significant experience in mental health practice. Strong leadership and supervisory skills, including clinical supervision. Ability to work collaboratively across multi-agency systems. Knowledge of the Mental Health Act (1983), Mental Capacity Act (2005), and safeguarding frameworks. Excellent communication, problem-solving, and organisational skills. To apply, we request that you submit a CV and you will be asked the following 2 questions: What interests you about working with adolescents with complex mental health presentation? Describe your suitability for this role based on the job description and person specification. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 30/01/2026 with interviews planned to follow. Local Government Organisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Finance Business Partner
NHS City, Swansea
We have an exciting new opportunity for a Finance Business Partner role at the Healthcare Management Trust to join our progressive team and support the central finance function. This role is ideal for a dynamic and inquisitive professional looking to provide strategic financial insight and support to clinical and operational teams. As the Finance Business Partner, you will ensure that financial performance aligns with the organisations objectives and patient care priorities. In this pivotal role, you'll collaborate with service leaders to interpret financial results, develop robust budgets and forecasts, and identify opportunities for efficiency and value improvement. By translating financial data into actionable recommendations, you will influence decision-making, drive cost-effective service delivery, and support the achievement of both financial and operational targets. Main duties of the job Your responsibilities will include overseeing budgeting, forecasting, and reporting, while providing strategic insights to guide key decisions. Collaborating closely with the leadership team, you will drive growth, efficiency, and financial excellence across the organisation About us At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day: We are caring We are enterprising We are resourceful We are authentic We are accountable Our benefits include: Private Medical Insurance Employer pension contribution Long service awards Cycle to work scheme Continuous learning Flexible working options 27 Days Annual Leave (Plus Bank holidays) Enhanced Maternity Pay Job responsibilities Lead the annual budgeting, monthly reforecasting, and long-range planning processes across the business. Analyse monthly financial performance, identifying key drivers, variances, risks, and opportunities. Deliver clear, insightful financial reports and dashboards to senior leadership and key stakeholders. Develop and maintain robust financial models to support strategic initiatives and decision-making. Partner with Hospital Directors and Care Home Managers to provide financial guidance and ensure alignment with company objectives. Monitor key performance indicators (KPIs) and provide actionable recommendations to improve financial outcomes. Support scenario planning, investment analysis, and business case development for new initiatives. Ensure data integrity and accuracy in all financial reporting and analysis. Continuously improve FP&A processes, tools, and systems for greater efficiency and scalability. Collaborate closely with HR, Business Development, and other functions to ensure consistency and transparency in financial data and assumptions. Lead monthly financial performance reviews with site leadership teams, ensuring alignment on results, targets, and key initiatives. Present clear, data-driven analysis of each site's performance against budget, forecast, and prior periods. Partner with senior leadership to translate business strategy into financial goals and measurable outcomes. Provide forward looking insights and scenario planning to support strategic decision making, investments, and resource allocation. Identify long term financial risks and opportunities, offering proactive recommendations to drive sustainable growth. Lead the financial evaluation of strategic initiatives, including M&A, new markets, capital investments, and business transformation projects. Act as a key contributor in shaping company wide financial strategy, ensuring alignment with operational and commercial objectives. Benchmark financial and operational performance against industry standards to support strategic planning and continuous improvement. Influence organisational change by providing data driven insights that support innovation, efficiency, and agility. Provide effective line management through regular 1:1s, fostering team development and a culture of continuous improvement to drive impactful business partnering initiatives. Person Specification Experience Significant post qualification experience in a senior financial role, High level of computer literacy, including a proficient use of accounting software and report writing. Excellent leadership, interpersonal, and stakeholder management skills. Must be able to work collaboratively with a wide range of staff. Approachable, and calm under pressure. Able to prioritise effectively and manage conflict and competing interest groups. Strong commercial awareness and strategic thinking Ability to identify and solve problems and think creatively. A sound knowledge of accounting principles and best practice. Good verbal, written and numerical skills. Advanced Excel skills and experience with finance systems Experience within the healthcare or not for profit sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 15, 2026
Full time
We have an exciting new opportunity for a Finance Business Partner role at the Healthcare Management Trust to join our progressive team and support the central finance function. This role is ideal for a dynamic and inquisitive professional looking to provide strategic financial insight and support to clinical and operational teams. As the Finance Business Partner, you will ensure that financial performance aligns with the organisations objectives and patient care priorities. In this pivotal role, you'll collaborate with service leaders to interpret financial results, develop robust budgets and forecasts, and identify opportunities for efficiency and value improvement. By translating financial data into actionable recommendations, you will influence decision-making, drive cost-effective service delivery, and support the achievement of both financial and operational targets. Main duties of the job Your responsibilities will include overseeing budgeting, forecasting, and reporting, while providing strategic insights to guide key decisions. Collaborating closely with the leadership team, you will drive growth, efficiency, and financial excellence across the organisation About us At the Healthcare Management Trust, we are obsessed with achieving our Vision, to be the most innovative and best quality provider of niche health and social care services. Our Purpose is, to make every contact count, ensuring every resident and patient receives the best possible experience and outcome. We aim to provide services which value collaboration and place our residents, patients and people at the heart of all we do. We will always do the right thing for our residents, patients and people. We will be outwardly connected to the most innovative practices and service offerings in the market. We will do things differently and will be bold with our ambition to change things for the better. We are passionate about what we do and so are our people. Bringing their most authentic selves to work and seeking joy and fun in what we do. We will deliver care and clinical interactions compassionately and tailor them to individual needs. We achieve this by living our business Values each and every day: We are caring We are enterprising We are resourceful We are authentic We are accountable Our benefits include: Private Medical Insurance Employer pension contribution Long service awards Cycle to work scheme Continuous learning Flexible working options 27 Days Annual Leave (Plus Bank holidays) Enhanced Maternity Pay Job responsibilities Lead the annual budgeting, monthly reforecasting, and long-range planning processes across the business. Analyse monthly financial performance, identifying key drivers, variances, risks, and opportunities. Deliver clear, insightful financial reports and dashboards to senior leadership and key stakeholders. Develop and maintain robust financial models to support strategic initiatives and decision-making. Partner with Hospital Directors and Care Home Managers to provide financial guidance and ensure alignment with company objectives. Monitor key performance indicators (KPIs) and provide actionable recommendations to improve financial outcomes. Support scenario planning, investment analysis, and business case development for new initiatives. Ensure data integrity and accuracy in all financial reporting and analysis. Continuously improve FP&A processes, tools, and systems for greater efficiency and scalability. Collaborate closely with HR, Business Development, and other functions to ensure consistency and transparency in financial data and assumptions. Lead monthly financial performance reviews with site leadership teams, ensuring alignment on results, targets, and key initiatives. Present clear, data-driven analysis of each site's performance against budget, forecast, and prior periods. Partner with senior leadership to translate business strategy into financial goals and measurable outcomes. Provide forward looking insights and scenario planning to support strategic decision making, investments, and resource allocation. Identify long term financial risks and opportunities, offering proactive recommendations to drive sustainable growth. Lead the financial evaluation of strategic initiatives, including M&A, new markets, capital investments, and business transformation projects. Act as a key contributor in shaping company wide financial strategy, ensuring alignment with operational and commercial objectives. Benchmark financial and operational performance against industry standards to support strategic planning and continuous improvement. Influence organisational change by providing data driven insights that support innovation, efficiency, and agility. Provide effective line management through regular 1:1s, fostering team development and a culture of continuous improvement to drive impactful business partnering initiatives. Person Specification Experience Significant post qualification experience in a senior financial role, High level of computer literacy, including a proficient use of accounting software and report writing. Excellent leadership, interpersonal, and stakeholder management skills. Must be able to work collaboratively with a wide range of staff. Approachable, and calm under pressure. Able to prioritise effectively and manage conflict and competing interest groups. Strong commercial awareness and strategic thinking Ability to identify and solve problems and think creatively. A sound knowledge of accounting principles and best practice. Good verbal, written and numerical skills. Advanced Excel skills and experience with finance systems Experience within the healthcare or not for profit sector. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Business Manager
NHS Wembley, Middlesex
Overview We are seeking a dynamic Business Manager to lead operations, drive growth, enhance business performance and support the strategic development of the organisation. About Us Premier Medical Centre (PMC) is a progressive, digitally focused GP practice serving a list size of 14,500 patients in Wembley. We pride ourselves on innovation, efficiency, and high quality patient care. PMC is home to GP Automate, a GP built automation system that transforms workflow efficiency, allowing clinicians and administrative teams to focus on delivering excellent care. We also pioneered the region's Drive Through Flu Clinics, demonstrating our commitment to proactive, modern healthcare delivery. Key Responsibilities Operations & Leadership Oversee daily operational performance to ensure smooth delivery of patient services and administrative functions. Design, implement and optimise business strategies, workflows and procedures. Work closely with the CEO and management team to set and monitor goals for performance, quality and growth. Lead weekly management meetings, prepare agendas, track actions and ensure follow through. Maintain and update all operational policies, ensuring alignment with the practice vision and regulatory requirements. Oversee CQC compliance, Information Governance and ensure EMIS Web and all digital systems meet security standards. Ensure all processes are documented, standardised and technology enabled. Monitor practice performance using KPIs, dashboards and data insights, ensuring continuous improvement. Foster a culture of accountability, collaboration and innovation across the practice. Strategic Growth & Business Development Lead strategies to grow and sustain the business, including patient list growth, improved service delivery and operational optimisation. Identify new business opportunities, income streams and partnerships across ICB, PCN and local organisations. Drive performance for all contractual areas including QOF, Enhanced Services, LES, DES, IIF, Diabetes Level 1 and others. Write and submit business cases, bids and proposals for funding, innovation, estates and digital transformation. Analyse service utilisation and identify opportunities to expand clinics, improve efficiency or introduce new services. Strengthen external relationships with PCN, NWL ICB, NHS PS, local partners and commissioners. Support long term organisational strategy with the CEO, ensuring sustainability and competitiveness. Human Resources & Workforce Development Support staff development through coaching, mentorship and constructive feedback. Lead workforce planning and help design the right staffing structure to meet future needs. Strengthen recruitment, onboarding and retention processes particularly for reception and clinical support teams. Monitor team performance using KPIs, structured reviews and digital metrics. Promote a positive working culture focused on quality, teamwork and accountability. Finance & Performance Monitor financial performance, KPIs, activity data and income streams. Work with management to maximise revenue and reduce avoidable costs.Support budget planning, forecasting and financial analysis. Identify and deliver operational improvements that support financial sustainability. Information Management & Technology Enhance EMIS Web usage through optimisation of searches, protocols, templates, concepts and automated workflows. Lead digital transformation projects and adoption of health technologies. Support and train staff in using IT systems effectively. Ensure data accuracy standards and coding quality across the practice. Liaise with the ICB on IT procurement, funding opportunities and digital programmes. Strengthen the practice's online presence via Google, NHS.uk and social media channels. Develop and implement a simple but effective digital communications strategy to improve patient engagement. Key Qualities & Skills Strong leadership skills with the ability to motivate and develop teams. Excellent communication skills, both written and verbal. Confident decision maker who can manage competing priorities with ease. Analytical and financially aware, able to interpret data to drive smart business decisions. Highly proficient in digital tools, especially EMIS Web, including advanced functions. Innovative, tech enabled problem solver with a growth mindset. Flexible and adaptable to a fast paced environment with evolving demands. Why Work With Us? A progressive, supportive and tech driven practice. A leadership team committed to innovation and staff development. Opportunity to shape the future direction of a growing GP practice. Exposure to cutting edge digital health tools including GP Automate. A chance to play a central role in transforming patient experience and operational excellence. Person Specification Experience Must have previous experience as a Practice Business Manager in a GP Practice. Strong leadership skills with the ability to motivate and develop teams. Excellent communication skills, both written and verbal. Confident decision maker who can manage competing priorities with ease. Analytical and financially aware, able to interpret data to drive smart business decisions. Highly proficient in digital tools, especially EMIS Web, including advanced functions. Innovative, tech enabled problem solver with a growth mindset. Flexible and adaptable to a fast paced environment with evolving demands. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 15, 2026
Full time
Overview We are seeking a dynamic Business Manager to lead operations, drive growth, enhance business performance and support the strategic development of the organisation. About Us Premier Medical Centre (PMC) is a progressive, digitally focused GP practice serving a list size of 14,500 patients in Wembley. We pride ourselves on innovation, efficiency, and high quality patient care. PMC is home to GP Automate, a GP built automation system that transforms workflow efficiency, allowing clinicians and administrative teams to focus on delivering excellent care. We also pioneered the region's Drive Through Flu Clinics, demonstrating our commitment to proactive, modern healthcare delivery. Key Responsibilities Operations & Leadership Oversee daily operational performance to ensure smooth delivery of patient services and administrative functions. Design, implement and optimise business strategies, workflows and procedures. Work closely with the CEO and management team to set and monitor goals for performance, quality and growth. Lead weekly management meetings, prepare agendas, track actions and ensure follow through. Maintain and update all operational policies, ensuring alignment with the practice vision and regulatory requirements. Oversee CQC compliance, Information Governance and ensure EMIS Web and all digital systems meet security standards. Ensure all processes are documented, standardised and technology enabled. Monitor practice performance using KPIs, dashboards and data insights, ensuring continuous improvement. Foster a culture of accountability, collaboration and innovation across the practice. Strategic Growth & Business Development Lead strategies to grow and sustain the business, including patient list growth, improved service delivery and operational optimisation. Identify new business opportunities, income streams and partnerships across ICB, PCN and local organisations. Drive performance for all contractual areas including QOF, Enhanced Services, LES, DES, IIF, Diabetes Level 1 and others. Write and submit business cases, bids and proposals for funding, innovation, estates and digital transformation. Analyse service utilisation and identify opportunities to expand clinics, improve efficiency or introduce new services. Strengthen external relationships with PCN, NWL ICB, NHS PS, local partners and commissioners. Support long term organisational strategy with the CEO, ensuring sustainability and competitiveness. Human Resources & Workforce Development Support staff development through coaching, mentorship and constructive feedback. Lead workforce planning and help design the right staffing structure to meet future needs. Strengthen recruitment, onboarding and retention processes particularly for reception and clinical support teams. Monitor team performance using KPIs, structured reviews and digital metrics. Promote a positive working culture focused on quality, teamwork and accountability. Finance & Performance Monitor financial performance, KPIs, activity data and income streams. Work with management to maximise revenue and reduce avoidable costs.Support budget planning, forecasting and financial analysis. Identify and deliver operational improvements that support financial sustainability. Information Management & Technology Enhance EMIS Web usage through optimisation of searches, protocols, templates, concepts and automated workflows. Lead digital transformation projects and adoption of health technologies. Support and train staff in using IT systems effectively. Ensure data accuracy standards and coding quality across the practice. Liaise with the ICB on IT procurement, funding opportunities and digital programmes. Strengthen the practice's online presence via Google, NHS.uk and social media channels. Develop and implement a simple but effective digital communications strategy to improve patient engagement. Key Qualities & Skills Strong leadership skills with the ability to motivate and develop teams. Excellent communication skills, both written and verbal. Confident decision maker who can manage competing priorities with ease. Analytical and financially aware, able to interpret data to drive smart business decisions. Highly proficient in digital tools, especially EMIS Web, including advanced functions. Innovative, tech enabled problem solver with a growth mindset. Flexible and adaptable to a fast paced environment with evolving demands. Why Work With Us? A progressive, supportive and tech driven practice. A leadership team committed to innovation and staff development. Opportunity to shape the future direction of a growing GP practice. Exposure to cutting edge digital health tools including GP Automate. A chance to play a central role in transforming patient experience and operational excellence. Person Specification Experience Must have previous experience as a Practice Business Manager in a GP Practice. Strong leadership skills with the ability to motivate and develop teams. Excellent communication skills, both written and verbal. Confident decision maker who can manage competing priorities with ease. Analytical and financially aware, able to interpret data to drive smart business decisions. Highly proficient in digital tools, especially EMIS Web, including advanced functions. Innovative, tech enabled problem solver with a growth mindset. Flexible and adaptable to a fast paced environment with evolving demands. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Kinship
People Partner
Kinship
About Us We are Kinship, the leading kinship care charity in England and Wales. We re here for kinship carers - friends or family who step up to raise a child when their parents aren t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need. About the role We are seeking an experienced and proactive professional People Advisor to join our People and Culture team. This role combines administrative responsibilities with advanced HR advisory duties including case management, training delivery and deputising for the Head of People and Culture. This role may suit an experienced People Administrator looking for career advancement, or an experienced HR Advisor looking for a new opportunity. We welcome applicants who are kinship carers or kinship care experienced and value diversity, inclusion and open-mindedness. This role will be predominately office based, however, there could be some opportunities to work from home by agreement. Key Responsibilities Employee relations: Manage disciplinary, grievance and absence cases, providing advice and coaching to managers. Performance management: Support managers in performance improvement plans and appraisal processes, coaching on effective techniques. Policy and compliance: advise on and implement HR policies, ensuring adherence to employment law and charitable regulations. Training and development: Identify training needs and help coordinate learning programmes to boost employee skills. Change management: Support managers and employees through organisational changes, including formal consultations if required. People administration: Employee lifecycle Respond to basic people queries promptly and professionally. Skills and attributes Organised and detail-oriented. Coaching approach Strong communication skills. Problem-solving mindset and ability to work independently. Open-minded and inclusive approach. High level of integrity Experience Demonstrable employment law knowledge Demonstrable case management experience Demonstrable knowledge of creating and improving people processes Familiarity with people systems is a bonus (training provided). Commitment to confidentiality, including highly sensitive personal information Commitment to diversity and inclusion. Respectful and empathetic in all interactions. What we ll offer you Kinship offers 30 days annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities. Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Jan 15, 2026
Full time
About Us We are Kinship, the leading kinship care charity in England and Wales. We re here for kinship carers - friends or family who step up to raise a child when their parents aren t able to. Our mission is to ensure kinship families are recognised, valued, and supported. We provide advice, training, and community connections to help carers navigate the challenges of raising children in kinship care. Together, we campaign for change so that every kinship family gets the support they need. About the role We are seeking an experienced and proactive professional People Advisor to join our People and Culture team. This role combines administrative responsibilities with advanced HR advisory duties including case management, training delivery and deputising for the Head of People and Culture. This role may suit an experienced People Administrator looking for career advancement, or an experienced HR Advisor looking for a new opportunity. We welcome applicants who are kinship carers or kinship care experienced and value diversity, inclusion and open-mindedness. This role will be predominately office based, however, there could be some opportunities to work from home by agreement. Key Responsibilities Employee relations: Manage disciplinary, grievance and absence cases, providing advice and coaching to managers. Performance management: Support managers in performance improvement plans and appraisal processes, coaching on effective techniques. Policy and compliance: advise on and implement HR policies, ensuring adherence to employment law and charitable regulations. Training and development: Identify training needs and help coordinate learning programmes to boost employee skills. Change management: Support managers and employees through organisational changes, including formal consultations if required. People administration: Employee lifecycle Respond to basic people queries promptly and professionally. Skills and attributes Organised and detail-oriented. Coaching approach Strong communication skills. Problem-solving mindset and ability to work independently. Open-minded and inclusive approach. High level of integrity Experience Demonstrable employment law knowledge Demonstrable case management experience Demonstrable knowledge of creating and improving people processes Familiarity with people systems is a bonus (training provided). Commitment to confidentiality, including highly sensitive personal information Commitment to diversity and inclusion. Respectful and empathetic in all interactions. What we ll offer you Kinship offers 30 days annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities. Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Southampton Hospitals Charity
Grants Manager
Southampton Hospitals Charity Southampton, Hampshire
Role description: We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager. This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity s £2.5 million dedicated grant programmes from pre to post award. Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors. This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships. This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team. We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity s mission and ensure that every aspect of our work supports its delivery. Main responsibilities Grant Management & Compliance Oversee the delivery of the charity s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes. Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement). Ensure grant making processes reflects and champion current best practice. Develop and implement a Grants Advisory Committee. Relationship & Stakeholder Management Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries. Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas. Act as primary liaison for the Charity s grant making responsibilities, ensuring alignment with charitable objectives and strategic mission Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals. Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required. Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events). Strategic Planning & Funding Prioritisation Lead the development of the Charity s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity s mission and future goals. Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement). Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests. Identify new grant opportunities and potential partnerships to diversify funding streams. Maximise grant impact by contributing to the business planning process. Evaluation, Reporting & Impact Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio. Develop and implement an evaluation framework for the charity s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved. Use data and insights to inform the continuous improvement of grant-making practices and programme development. Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate. Support the Grants and Impact Officer. General Support the line management and continuing professional development of the grants team. Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities. Support the wider work of the organisation, contributing to all staff events/meetings as required. Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports. Support EDI journey. Knowledge and experience Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment. Demonstrable track record of contributing to organisational strategy. Demonstrable track record of utilising grants management systems. Demonstrable track record of budget management. Proven ability in managing impact measurement of charitable programmes. Proven ability in Committee Management. Skills, abilities, and behaviours Strong attention to detail. Financially proficient. IT proficient. Excellent problem solver. Excellent communication skills with the ability to build relationships with a wide range of stakeholders. Strong strategic thinking with excellent leadership skills and experience in managing and developing others. A passion for the Charity s mission and a commitment to delivering high-impact programmes that enhances patient care.
Jan 14, 2026
Full time
Role description: We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager. This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity s £2.5 million dedicated grant programmes from pre to post award. Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors. This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships. This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team. We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity s mission and ensure that every aspect of our work supports its delivery. Main responsibilities Grant Management & Compliance Oversee the delivery of the charity s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes. Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement). Ensure grant making processes reflects and champion current best practice. Develop and implement a Grants Advisory Committee. Relationship & Stakeholder Management Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries. Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas. Act as primary liaison for the Charity s grant making responsibilities, ensuring alignment with charitable objectives and strategic mission Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals. Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required. Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events). Strategic Planning & Funding Prioritisation Lead the development of the Charity s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity s mission and future goals. Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement). Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests. Identify new grant opportunities and potential partnerships to diversify funding streams. Maximise grant impact by contributing to the business planning process. Evaluation, Reporting & Impact Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio. Develop and implement an evaluation framework for the charity s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved. Use data and insights to inform the continuous improvement of grant-making practices and programme development. Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate. Support the Grants and Impact Officer. General Support the line management and continuing professional development of the grants team. Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities. Support the wider work of the organisation, contributing to all staff events/meetings as required. Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports. Support EDI journey. Knowledge and experience Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment. Demonstrable track record of contributing to organisational strategy. Demonstrable track record of utilising grants management systems. Demonstrable track record of budget management. Proven ability in managing impact measurement of charitable programmes. Proven ability in Committee Management. Skills, abilities, and behaviours Strong attention to detail. Financially proficient. IT proficient. Excellent problem solver. Excellent communication skills with the ability to build relationships with a wide range of stakeholders. Strong strategic thinking with excellent leadership skills and experience in managing and developing others. A passion for the Charity s mission and a commitment to delivering high-impact programmes that enhances patient care.
Kings College London
Clinical Professor of Psychiatry
Kings College London
About us This is an exciting post, jointly funded by the Institute of Psychiatry, Psychology & Neuroscience (IoPPN), King s College London, and South London and Maudsley NHS Foundation Trust (SLAM). King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: Educating the next generation of change-makers Challenging ideas and driving change through research Giving back to society through meaningful service Working with our local communities in London Fostering global citizens with an international perspective The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) is a Faculty of King's College London and the largest academic community in Europe devoted to the study and prevention of mental illness and brain disease. The Health Service and Population Research Department is a multi-disciplinary department, including clinical, social and health scientists, which conducts world-leading research to better understand and to improve mental health outcomes, systems, and care, particularly in disadvantaged and marginalised populations. The South London and Maudsley NHS Trust (SLaM) provides mental health care to the London Boroughs of Croydon, Lambeth, Lewisham, and Southwark, and is the largest provider of national and specialist mental health services in the UK. The two organisations have a rich history of collaborative working in research and its translation to best clinical practice. About the role This post is jointly funded by the Institute of Psychiatry, Psychology & Neuroscience (IoPPN), King s College London, and South London and Maudsley NHS Foundation Trust (SLAM). It is primarily based in the Health Service & Population Research (HSPR) Department, part of the School of Mental Health and Psychological Sciences, at the IoPPN. The successful candidate is expected to bring a portfolio of world-class research in a field of psychiatry relevant to HSPR, the IoPPN, and SLAM. Areas of particular interest to the Department include community psychiatry and youth mental health, but other areas will be considered for the right candidate. The successful candidate will have an international reputation in their field and have an established research programme, a track record of publications, grant income and research impact, and potential for significant future grant income. They will be expected to develop, support and foster a research team of mid and early career research staff and students and establish collaborations across the IoPPN and KCL and with clinical services within SLAM and the wider King s Health Partners (KHP) community. The successful candidate will have strong leadership, interpersonal and education skills, will champion an inclusive working environment, and will contribute to administrative activities and undergraduate and postgraduate teaching. This is a full time, and you will be offered an indefinite contract. About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria Registered as a Specialist in Psychiatry on GMC Specialist Register in Psychiatry, or on international equivalent and eligible for inclusion. PhD or equivalent Doctoral qualification Established record of external grant funding and research grant delivery in the field of psychiatry. Track record of published research of an outstanding international quality in the field of psychiatry. Ability to deliver excellent quality undergraduate and postgraduate teaching and successful student supervision. Excellent communication skills and ability to work collaboratively as part of a multidisciplinary team and across organizations. Experience in leading and managing a research team and demonstrated excellence in mentoring and supporting early career academics, clinical and non-clinical researchers. Commitment to delivering high-quality clinical services that are valued by patients. Commitment to research impact and dissemination of own work beyond academia, including, where applicable, translation into innovative clinical practice. Desirable criteria Section 12(2) Approval (UK applicants). International applicants can apply for this if successful. Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. This post is subject to Disclosure and Barring Service and Occupational Health clearances. Grade and Salary: £109,725 - £145,478, plus £2,162 London Weighting Allowance per annum Job ID: 124285 Close Date: 18-Jan-2026 Contact Person: Sarah Byford Contact Details:
Jan 14, 2026
Full time
About us This is an exciting post, jointly funded by the Institute of Psychiatry, Psychology & Neuroscience (IoPPN), King s College London, and South London and Maudsley NHS Foundation Trust (SLAM). King s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. The Strategic Vision 2029 looks forward to King s College London s 200th anniversary in 2029 and sets out ambitious plans in five key areas: Educating the next generation of change-makers Challenging ideas and driving change through research Giving back to society through meaningful service Working with our local communities in London Fostering global citizens with an international perspective The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) is a Faculty of King's College London and the largest academic community in Europe devoted to the study and prevention of mental illness and brain disease. The Health Service and Population Research Department is a multi-disciplinary department, including clinical, social and health scientists, which conducts world-leading research to better understand and to improve mental health outcomes, systems, and care, particularly in disadvantaged and marginalised populations. The South London and Maudsley NHS Trust (SLaM) provides mental health care to the London Boroughs of Croydon, Lambeth, Lewisham, and Southwark, and is the largest provider of national and specialist mental health services in the UK. The two organisations have a rich history of collaborative working in research and its translation to best clinical practice. About the role This post is jointly funded by the Institute of Psychiatry, Psychology & Neuroscience (IoPPN), King s College London, and South London and Maudsley NHS Foundation Trust (SLAM). It is primarily based in the Health Service & Population Research (HSPR) Department, part of the School of Mental Health and Psychological Sciences, at the IoPPN. The successful candidate is expected to bring a portfolio of world-class research in a field of psychiatry relevant to HSPR, the IoPPN, and SLAM. Areas of particular interest to the Department include community psychiatry and youth mental health, but other areas will be considered for the right candidate. The successful candidate will have an international reputation in their field and have an established research programme, a track record of publications, grant income and research impact, and potential for significant future grant income. They will be expected to develop, support and foster a research team of mid and early career research staff and students and establish collaborations across the IoPPN and KCL and with clinical services within SLAM and the wider King s Health Partners (KHP) community. The successful candidate will have strong leadership, interpersonal and education skills, will champion an inclusive working environment, and will contribute to administrative activities and undergraduate and postgraduate teaching. This is a full time, and you will be offered an indefinite contract. About you To be successful in this role, we are looking for candidates to have the following skills and experience: Essential criteria Registered as a Specialist in Psychiatry on GMC Specialist Register in Psychiatry, or on international equivalent and eligible for inclusion. PhD or equivalent Doctoral qualification Established record of external grant funding and research grant delivery in the field of psychiatry. Track record of published research of an outstanding international quality in the field of psychiatry. Ability to deliver excellent quality undergraduate and postgraduate teaching and successful student supervision. Excellent communication skills and ability to work collaboratively as part of a multidisciplinary team and across organizations. Experience in leading and managing a research team and demonstrated excellence in mentoring and supporting early career academics, clinical and non-clinical researchers. Commitment to delivering high-quality clinical services that are valued by patients. Commitment to research impact and dissemination of own work beyond academia, including, where applicable, translation into innovative clinical practice. Desirable criteria Section 12(2) Approval (UK applicants). International applicants can apply for this if successful. Downloading a copy of our Job Description Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process. Further information We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. To find out how our managers will review your application, please take a look at our How we Recruit pages. This post is subject to Disclosure and Barring Service and Occupational Health clearances. Grade and Salary: £109,725 - £145,478, plus £2,162 London Weighting Allowance per annum Job ID: 124285 Close Date: 18-Jan-2026 Contact Person: Sarah Byford Contact Details:
Salaried GP
NHS Solihull, West Midlands
Hobs Moat Medical Centre is a traditional and independent practice based in Solihull. We have an Outstanding CQC rating. We have a purpose built building with an on site car park. Our patient population is diverse and friendly and the staff are lovely. We use SystmOne and are a training practice with GP registrars. We are a forward thinking practice with patient care at the heart of our mission. We are seeking a Salaried GP for 4-6 sessions per week. Main duties of the job We are looking for a part time sessional GP to work between 4-6 sessions/week. There will be regular clinical sessions as well as a pro rata stake in the on call rota. About us Hobs Moat Medical Centre provides primary medical services to 11,200 patients. We serve a diverse patient population in terms of age as well as socioeconomic status and we also look after a care home a few doors down from us. The practice has 3 partners, 3 salaried GP's, an ANP, GP registrars, 2 practice nurses, and a healthcare assistant. In addition we actively participate in our PCN and thus have ARRS staff working within the practice. The practice has an active patient participation group. Job responsibilities Job responsibilities The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or Birmingham and Solihull APC formulary) whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Completion of medical reports (including NHS and private services as required) Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and container use Maintenance of sterile environments Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions . click apply for full job details
Jan 14, 2026
Full time
Hobs Moat Medical Centre is a traditional and independent practice based in Solihull. We have an Outstanding CQC rating. We have a purpose built building with an on site car park. Our patient population is diverse and friendly and the staff are lovely. We use SystmOne and are a training practice with GP registrars. We are a forward thinking practice with patient care at the heart of our mission. We are seeking a Salaried GP for 4-6 sessions per week. Main duties of the job We are looking for a part time sessional GP to work between 4-6 sessions/week. There will be regular clinical sessions as well as a pro rata stake in the on call rota. About us Hobs Moat Medical Centre provides primary medical services to 11,200 patients. We serve a diverse patient population in terms of age as well as socioeconomic status and we also look after a care home a few doors down from us. The practice has 3 partners, 3 salaried GP's, an ANP, GP registrars, 2 practice nurses, and a healthcare assistant. In addition we actively participate in our PCN and thus have ARRS staff working within the practice. The practice has an active patient participation group. Job responsibilities Job responsibilities The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Responsibilities will reflect requirements of the NHS GP Contracts, and as such may be subject to change as services adapt. Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make him/her-self available to undertake a variety of duties including surgery face to face, telephone and online consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness In consultation with patients and in line with current practice disease management protocols, developing care plans for health Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or Birmingham and Solihull APC formulary) whenever this is clinically appropriate In general the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Completion of medical reports (including NHS and private services as required) Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life-long learning and audit to ensure evidence-based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer-based patient records Contributing to the summarising of patient records and read-coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc, and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management including handling, segregation, and container use Maintenance of sterile environments Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions . click apply for full job details
Business Support Administrator
NHS Southampton, Hampshire
Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust Business Support Administrator The closing date is 28 December 2025 Are you an experienced administrator? Are you looking for a new challenge working with young people and their families? Then look no further! We are looking for a Children's Business Support Administrator to join our busy fast paced team! This is a rewarding role as part of a large, friendly administration team! There is a wide range of variety within this role, and you will be joining a team who all pull together. But don't just take our word for it our team told us their reasons for loving their role and why you will too! Feeling like I have made a difference, even if it's a very small thing. The fast-paced, yet friendly and caring environment. The variety of work on a daily basis. Working with team, helping to shorten waitlists, satisfaction when assessments are completed, providing facts and figures, problem solving. We have fun in the office, but still get the work done, everyone helps each other, I am kept busy. It offers flexible working to support those unexpected events that happen to us all. The work is challenging but rewarding. If you are looking to be part of a supportive team who work together to help and support other people, then this is the right place to start? Main duties of the job Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy Follow agreed processes for dealing with emails on Outlook, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising. Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate. Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary. Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested. Provide cover & support during times of absence for the core functioning of the admin team. Maintain current office policies & procedures, be actively involved in their development. Undertake limited supervision of Band 2 or new staff in absence of the Business Support Team Leader & Business Support Team Manager Provide admin support to the Business Support Team Leader to set up & review administration systems/processes as deemed appropriate. All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications GCSE English and Maths level 4/C or above, or a good standard of general education. RSA 3 Typing or equivalent experience. Business and Admin NVQ Level 3 equivalent experience. Experience Experience of administrative work. Knowledge of maintaining filing systems and collating information. Experience of working in a customer-focused environment. Experience of working in a constantly changing environment without direct supervisions. Ability to work as part of a team. Ability to input accurately to electronic information systems. Good time management skills. Self-motivated and organised. Literate and Numerate. Flexible and adaptable to meet competing priorities and changing working practices. Good working knowledge of Windows based packages. Understanding of confidentiality, Date protection and safeguarding. Understanding of infection control procedures. Understanding of personal Health and Safety responsibilities. Is able to work legally in the UK. Is able to work with children and vulnerable adults. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address Adelaide Health Centre, Western Community Centre Contract Permanent Working pattern Full-time Reference number 348-CFS-9883 Job locations Adelaide Health Centre, Western Community Centre £24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Jan 14, 2026
Full time
Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust Business Support Administrator The closing date is 28 December 2025 Are you an experienced administrator? Are you looking for a new challenge working with young people and their families? Then look no further! We are looking for a Children's Business Support Administrator to join our busy fast paced team! This is a rewarding role as part of a large, friendly administration team! There is a wide range of variety within this role, and you will be joining a team who all pull together. But don't just take our word for it our team told us their reasons for loving their role and why you will too! Feeling like I have made a difference, even if it's a very small thing. The fast-paced, yet friendly and caring environment. The variety of work on a daily basis. Working with team, helping to shorten waitlists, satisfaction when assessments are completed, providing facts and figures, problem solving. We have fun in the office, but still get the work done, everyone helps each other, I am kept busy. It offers flexible working to support those unexpected events that happen to us all. The work is challenging but rewarding. If you are looking to be part of a supportive team who work together to help and support other people, then this is the right place to start? Main duties of the job Use & accurately populate the electronic record system (Systm One) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy Follow agreed processes for dealing with emails on Outlook, on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising. Provide support to training events e.g. away days, skill slots etc. involving the coordination of diaries, venue & hospitality booking as appropriate. Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary. Attend & participate in team/other meetings, ensuring any actions are completed by the required date & take minutes if requested. Provide cover & support during times of absence for the core functioning of the admin team. Maintain current office policies & procedures, be actively involved in their development. Undertake limited supervision of Band 2 or new staff in absence of the Business Support Team Leader & Business Support Team Manager Provide admin support to the Business Support Team Leader to set up & review administration systems/processes as deemed appropriate. All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance. About us Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight. With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve. Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time. Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working. Job responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible. We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process. Person Specification Qualifications GCSE English and Maths level 4/C or above, or a good standard of general education. RSA 3 Typing or equivalent experience. Business and Admin NVQ Level 3 equivalent experience. Experience Experience of administrative work. Knowledge of maintaining filing systems and collating information. Experience of working in a customer-focused environment. Experience of working in a constantly changing environment without direct supervisions. Ability to work as part of a team. Ability to input accurately to electronic information systems. Good time management skills. Self-motivated and organised. Literate and Numerate. Flexible and adaptable to meet competing priorities and changing working practices. Good working knowledge of Windows based packages. Understanding of confidentiality, Date protection and safeguarding. Understanding of infection control procedures. Understanding of personal Health and Safety responsibilities. Is able to work legally in the UK. Is able to work with children and vulnerable adults. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust Address Adelaide Health Centre, Western Community Centre Contract Permanent Working pattern Full-time Reference number 348-CFS-9883 Job locations Adelaide Health Centre, Western Community Centre £24,937 to £26,598 a year Please note for part time hours the salary will be pro rata
Senior Patient Administrator
Newmedica Abingdon, Oxfordshire
WHO ARE WE? Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work . This is a global benchmark that recognises employers who create an outstanding employee experience. ROLE SUMMARY The senior patient administrator supports with the local service operations on a day-to-day basis by ensuring that all administration processes are efficient, accurate and fit for purpose. Being part of the senior management team, the key objective for this role is to ensure that the team provides the highest quality of patient care and to contribute to the company's capacity for rapid growth. The senior patient administrator will have the opportunity to shape and motivate admin and business processes to enhance clinic performance to achieve set targets and to deliver outstanding results. The senior patient administrator will be responsible for the management of all administration in support of activity within the Outpatients and Theatre in order to facilitate the smooth running of the service. In addition, the following roles and responsibilities are outlined below. Whatwe'reoffering A salary between £28,000 - £30000, depending on experience. 25 days annual leave plus bank holidays A company pension scheme Opportunities to develop and grow within the business Access to a range of benefits including free eye tests, discounted or free glasses, and a retail/technology discount scheme. An environment whereyourlearning and development is supported through a range of various learning tools and courses. Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Free food/snacks trolley Monthly governance day with lunch provided A free 24/7 well-being/counselling/advice service A bright,spaciousand modern working environment, built to the highest standards Cycle to work scheme Monthly Gift voucher rewards Private Medical and Dental Insurance KEY RESPONSIBILITIES: Take ownership of all furnishings, office equipment, security for the hospital. Ensuring that all necessary paperwork/ stationary is stocked and available. Organise the repair and service of non-clinical equipment throughout the service and act as the first point of contact for technical, operational or patient matters, resolving minor issues in line with incident/complaints procedures or escalating as appropriate. Maintain a positive relationship with client staff at every interaction, formal and informal networks and ensure that effective communication and escalation mechanisms are in place at all times. To liaise with all colleagues on proper use of this information to ensure that confidentiality is maintained at all times when dealing with highly sensitive details and reports, in accordance with the Newmedica Data Protection Policy. To maintain a positive relationship and open communication with the other leads in the business. To take an active role in the production of patient information and examination preparation leaflets. Record feedback from patients regarding queries about their information literature and feed this back by participating in information groups when requested. Maintain staff contact lists, training database, weekly staff task list, maintain sickness reports, create group distribution lists and be the SPOC for all staff administrative queries. Understanding and implementing new patient pathways from an admin perspective Timely completion of reports and submissions to governance bodies eg CQC Becoming competent in all aspects of the Patient Admin role to support the team as and when necessary. To efficiently train and support new starters in the admin team. Diary overview (being led by service lead) - balancing business needs and staffing needs. Daily task list for the team uploaded weekly and ensuring all tasks are completed by the end of the day. Be part of the on call rota. DESIRED SKILLS: Ability to prioritise tasks depending on their importance and urgency of the matter. Having the ability to be analytical and critical in all aspects of the role. Ability to document communications in timely and accurate manner. Desire to take on new initiatives. Problem solver. Ability to be agile and adjust to any last-minute changes. People management skills. Ability to be flexible and adapt to each day being varied. Keeping the team motivated. Knowledge and Expertise To have a full understanding of the pathways and resources needed for various clinic appointments e.g. whether a dual appointment is required (parallel appointments) and ensures the necessary appointments are available at the time of booking. To gain comprehensive knowledge of timetables for all clinicians over a number of clinical sub specialties and sites. To work towards having a full understanding of the CQC regulatory standards. To understand and have a good working knowledge of the Newmedica databases including CPM and Open Eyes General Administration Have ability to concentrate on various tasks and prioritise whilst working in an unpredictable environment without supervision. To check all patient demographics when patients attend clinic. Take responsibility for the adherence to confidential waste policy the organisation of its collection and disposal. Train new starters in outpatient processes and procedures and involvement with departmental induction. Arrange and attend meetings, instigate agenda's, take minutes or records of decisions, the updating of action plans and disseminating information to service staff. Represent the Service manager at meetings or events. Liaise with marketing and ensure supplies are maintained of marketing information Co-ordinate and assist in the management of events as directed. Liaise with the Newmedica HR team in London and the payroll team regarding staff employment queries, payroll, recruitment, on and off boarding including arranging induction. Customer Care Whilst Newmedica would not tolerate harassment or bullying, some callers (clients, carers and staff) may be distressed, anxious or aggressive through stress. Staff must be able to respond to all callers with tact, diplomacy and kindness. Ensure all queries, voicemails or messages are actioned and responded to in a timely manner. To take responsibility for maintaining patient confidentiality when booking. Financial Administration The processing of the Private offer regarding all payments and tracking Meeting CCG challenges for patient Individual Funding Requests (IFR's) Assist with compilation of spreadsheets regarding revenue, profit and loss. Maintaining spreadsheets for all delivery notices, invoices, recharging of staff, assets, equipment and stocks. Governance Implement all applicable company policies, procedures and protocols to meet Care Quality Commission Fundamental Standards and to promote best practice, including complying with the Caldicott Principles and the Data Protection Act 1998, specifically with regards to: Patient Confidentiality Health & Safety Infection Control Equality and Diversity Risk management Safeguarding THE INDIVIDUAL EDUCATION & QUALIFICATION Educated to A level standard or equivalent. GCSE Maths and English EXPERIENCE & KNOWLEDGE Exceptional administrator who can understand and deliver within a complex working environment. Good organisation skills and the ability to multi-task. Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs. Outstanding telephone manner with the ability to adapt approach to different situations. Excellent verbal and written communication skills. Committed to delivery of consistently high standards of administration. Self-starter with the ability to work on own initiative, as well as working well within a team. Enjoys the routine and rhythm of a process driven environment. Comfortable making a significant contribution in a small team. Able to balance working independently with appropriate escalation. Committed to delivery of consistently high standards of testing and administration. SKILLS & PERSONAL ATTRIBUTES Proven customer service skills with a passion for customer care. Proven administrative skills including the ability to follow processes. Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems. SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES ADDITIONAL RESPONSIBILITIES . click apply for full job details
Jan 14, 2026
Full time
WHO ARE WE? Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work . This is a global benchmark that recognises employers who create an outstanding employee experience. ROLE SUMMARY The senior patient administrator supports with the local service operations on a day-to-day basis by ensuring that all administration processes are efficient, accurate and fit for purpose. Being part of the senior management team, the key objective for this role is to ensure that the team provides the highest quality of patient care and to contribute to the company's capacity for rapid growth. The senior patient administrator will have the opportunity to shape and motivate admin and business processes to enhance clinic performance to achieve set targets and to deliver outstanding results. The senior patient administrator will be responsible for the management of all administration in support of activity within the Outpatients and Theatre in order to facilitate the smooth running of the service. In addition, the following roles and responsibilities are outlined below. Whatwe'reoffering A salary between £28,000 - £30000, depending on experience. 25 days annual leave plus bank holidays A company pension scheme Opportunities to develop and grow within the business Access to a range of benefits including free eye tests, discounted or free glasses, and a retail/technology discount scheme. An environment whereyourlearning and development is supported through a range of various learning tools and courses. Working with a friendly multi-disciplinary team passionate about improving the lives of our patients Free food/snacks trolley Monthly governance day with lunch provided A free 24/7 well-being/counselling/advice service A bright,spaciousand modern working environment, built to the highest standards Cycle to work scheme Monthly Gift voucher rewards Private Medical and Dental Insurance KEY RESPONSIBILITIES: Take ownership of all furnishings, office equipment, security for the hospital. Ensuring that all necessary paperwork/ stationary is stocked and available. Organise the repair and service of non-clinical equipment throughout the service and act as the first point of contact for technical, operational or patient matters, resolving minor issues in line with incident/complaints procedures or escalating as appropriate. Maintain a positive relationship with client staff at every interaction, formal and informal networks and ensure that effective communication and escalation mechanisms are in place at all times. To liaise with all colleagues on proper use of this information to ensure that confidentiality is maintained at all times when dealing with highly sensitive details and reports, in accordance with the Newmedica Data Protection Policy. To maintain a positive relationship and open communication with the other leads in the business. To take an active role in the production of patient information and examination preparation leaflets. Record feedback from patients regarding queries about their information literature and feed this back by participating in information groups when requested. Maintain staff contact lists, training database, weekly staff task list, maintain sickness reports, create group distribution lists and be the SPOC for all staff administrative queries. Understanding and implementing new patient pathways from an admin perspective Timely completion of reports and submissions to governance bodies eg CQC Becoming competent in all aspects of the Patient Admin role to support the team as and when necessary. To efficiently train and support new starters in the admin team. Diary overview (being led by service lead) - balancing business needs and staffing needs. Daily task list for the team uploaded weekly and ensuring all tasks are completed by the end of the day. Be part of the on call rota. DESIRED SKILLS: Ability to prioritise tasks depending on their importance and urgency of the matter. Having the ability to be analytical and critical in all aspects of the role. Ability to document communications in timely and accurate manner. Desire to take on new initiatives. Problem solver. Ability to be agile and adjust to any last-minute changes. People management skills. Ability to be flexible and adapt to each day being varied. Keeping the team motivated. Knowledge and Expertise To have a full understanding of the pathways and resources needed for various clinic appointments e.g. whether a dual appointment is required (parallel appointments) and ensures the necessary appointments are available at the time of booking. To gain comprehensive knowledge of timetables for all clinicians over a number of clinical sub specialties and sites. To work towards having a full understanding of the CQC regulatory standards. To understand and have a good working knowledge of the Newmedica databases including CPM and Open Eyes General Administration Have ability to concentrate on various tasks and prioritise whilst working in an unpredictable environment without supervision. To check all patient demographics when patients attend clinic. Take responsibility for the adherence to confidential waste policy the organisation of its collection and disposal. Train new starters in outpatient processes and procedures and involvement with departmental induction. Arrange and attend meetings, instigate agenda's, take minutes or records of decisions, the updating of action plans and disseminating information to service staff. Represent the Service manager at meetings or events. Liaise with marketing and ensure supplies are maintained of marketing information Co-ordinate and assist in the management of events as directed. Liaise with the Newmedica HR team in London and the payroll team regarding staff employment queries, payroll, recruitment, on and off boarding including arranging induction. Customer Care Whilst Newmedica would not tolerate harassment or bullying, some callers (clients, carers and staff) may be distressed, anxious or aggressive through stress. Staff must be able to respond to all callers with tact, diplomacy and kindness. Ensure all queries, voicemails or messages are actioned and responded to in a timely manner. To take responsibility for maintaining patient confidentiality when booking. Financial Administration The processing of the Private offer regarding all payments and tracking Meeting CCG challenges for patient Individual Funding Requests (IFR's) Assist with compilation of spreadsheets regarding revenue, profit and loss. Maintaining spreadsheets for all delivery notices, invoices, recharging of staff, assets, equipment and stocks. Governance Implement all applicable company policies, procedures and protocols to meet Care Quality Commission Fundamental Standards and to promote best practice, including complying with the Caldicott Principles and the Data Protection Act 1998, specifically with regards to: Patient Confidentiality Health & Safety Infection Control Equality and Diversity Risk management Safeguarding THE INDIVIDUAL EDUCATION & QUALIFICATION Educated to A level standard or equivalent. GCSE Maths and English EXPERIENCE & KNOWLEDGE Exceptional administrator who can understand and deliver within a complex working environment. Good organisation skills and the ability to multi-task. Enjoys working with a range of people and is able to tailor their approach to a diversity of patient needs. Outstanding telephone manner with the ability to adapt approach to different situations. Excellent verbal and written communication skills. Committed to delivery of consistently high standards of administration. Self-starter with the ability to work on own initiative, as well as working well within a team. Enjoys the routine and rhythm of a process driven environment. Comfortable making a significant contribution in a small team. Able to balance working independently with appropriate escalation. Committed to delivery of consistently high standards of testing and administration. SKILLS & PERSONAL ATTRIBUTES Proven customer service skills with a passion for customer care. Proven administrative skills including the ability to follow processes. Excellent computer skills. Comfortable with Microsoft Office products and the ability to learn new patient record systems. SUPPLEMENTAL INFORMATION COMMON TO ALL ROLES ADDITIONAL RESPONSIBILITIES . click apply for full job details
Research facilitator
NHS Holywell, Flintshire
Are you looking for a new challenge in an environment where no two days are the same? Do you want to make a difference to patient care? The Research and Development team at BCUHB are a friendly, established team who wish to recruit a research facilitator who is enthusiastic and committed to joining the team. Training will be offered to undertake the role, and there will be opportunities on offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job The post holder will implement systems to establish a culture where researchers are supported to perform good quality research with the dignity, rights, safety and well-being of participants being protected. Manage, with the support of the Research Manager, the local confirmation process, providing support to Investigators in setting up appropriate research management systems that comply with the Research Governance Policy Framework at the outset of the research process. Responsible for quality assurance and quality control processes through monitoring and auditing research activity, conducting performance reviews to ensure research practice meets the quality and standards set out in the UK Policy Framework for Health and Social Care Research. They will be a member of the Research team who provide support in all aspects of research initiatives for organisational wide staff. To supervise junior administrative staff in the Research Office, provide a comprehensive advice and support service to all staff within the organisation who are involved in undertaking research. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities Research management and project set up Provide and receive complex and sensitive research information. This requires judging a range of factors or situations and comparison of a range of options depending on the level of each research project, in order to meet the requirements of the Research Governance management and processes. Work closely with the Health Research Authority and Health and Care Research Wales in granting local confirmation for projects to commence. Assess individual submissions based on complex components (type of research, regulatory requirements) and decide, comparing a range of options, the appropriate course of action for approval. Be responsible for specific pre-delivery checks for each study registered. Work closely with Research Administrators and other research team members to adapt and improve the local research set up processes. Instigate the production of research passports for researchers who are not NHS employees and keep track of progress. Record all research passports and subsequently issued honorary research contracts or letters of access as appropriate, linking to the appropriate research master files. Provide support to Principal Investigators in setting up appropriate research management systems that comply with the UK Policy Framework for Health and Social Care Research at the outset of the research process. Lead on the input of local study specific information on Local Project management system. Ensure the quality of research database information. Audit and monitoring Ensure that research projects are reviewed, audited and monitored on a timely basis and obtain the regulatory approvals as defined by policies, protocols and procedures. This requires working with a range of routine and non-routine procedures and practices to ensure that all regulatory approvals have been sought and obtained for each project active in BCUHB which are being managed from the Research office. Undertake appropriate auditing and monitoring activities as required as part of the Research Quality System to ensure the standards required for all research projects are carried out in line with their research proposal as agreed by approving body and are in line with Research Governance for Health and Social Care, for the duration of the life of each project. Audit active research projects within the Health Board in line with the requirements of the Health Board research monitoring/risk procedures. Ensure data resulting from research audits is entered onto the research management database and prepare reports summarising the findings. Follow up audit findings and ensure recommended actions are implemented.Promote the development and implementation of Health research Policies, Standard Operating Procedures and Guidelines within BCUHB against which research practice is assessed and monitored to ensure co-ordination of Research Governance with other initiatives of BCUHB and its partners. Support and give advice to researchers of varying levels of seniority both internal and external to the Health Board to fulfil Health Board Health research policies and standard operating procedures with regard to undertaking research. Co-ordinate, implement and maintain audit schedules/programmes, as managed by the Research Manager. This includes a rolling programme of audits of research management related systems and support departments to ensure compliance and effective handling of research related issues, and conduct comprehensive assessments of research practice, based on the standards developed and regulatory framework (EU/UK Law). Gathering, analysing, interpreting and presenting the data and information resulting from the audits. Plan and organise complex programmes of monitoring studies progress and final reports, record the data obtained from reports and disseminate information appropriately. Provide assistance, support and advice to BCUHB own account research projects (collate data, data input, assist with randomisation procedures, produce and revise documentation content, with guidance from Research manager for specific projects) Archiving Maintains oversight for the archiving of all documents relating to all Sponsored and Hosted studies within the Health Board. Follows local Standard Operating Procedures for preparing, storing and accessing materials to be archived. Administers the Iron Mountain Connect system, granting access to the site, retrieving boxes, return of boxes to iron mountain, paying invoices and monitoring spend on account, carrying out audits of the site as well as annual box audits. Arranging return and destruction of studies when required following the Health Board policy for disposal of confidential waste. Training Identify training needs amongst Health board researchers. Provide general Research information advice and guidance to researchers from BCUHB and University, (including patient and public representatives, service users, Doctors in training and of all grades), on the research governance processes. Disseminate this information and update ensuring all new developments in Research are communicated and placed on the BCUHB website. Produce presentations for training purposes for researchers of all grades. Regularly provide Good Clinical Practice training and practical training and advice to researchers. Person Specification Qualifications Undergraduate degree (e.g. BSc) in social science, research or management or equivalent NHS experience. Knowledge of Research Governance and legislative framework for conducting clinical research studies, including Good Clinical Practice. Knowledge of current national systems and structures for the approval, management and understanding of monitoring of clinical research in the NHS. Understanding of clinical trial procedures- commercial and non-commercial. Research and/or research management skills. Experience Significant experience of working in Research Governance processes in the NHS Project management experience Proven experience of working as part of a team Experience of writing and implementing Standard Operating procedures Experience Report writing Evidence of multi-professional team working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 14, 2026
Full time
Are you looking for a new challenge in an environment where no two days are the same? Do you want to make a difference to patient care? The Research and Development team at BCUHB are a friendly, established team who wish to recruit a research facilitator who is enthusiastic and committed to joining the team. Training will be offered to undertake the role, and there will be opportunities on offer. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Main duties of the job The post holder will implement systems to establish a culture where researchers are supported to perform good quality research with the dignity, rights, safety and well-being of participants being protected. Manage, with the support of the Research Manager, the local confirmation process, providing support to Investigators in setting up appropriate research management systems that comply with the Research Governance Policy Framework at the outset of the research process. Responsible for quality assurance and quality control processes through monitoring and auditing research activity, conducting performance reviews to ensure research practice meets the quality and standards set out in the UK Policy Framework for Health and Social Care Research. They will be a member of the Research team who provide support in all aspects of research initiatives for organisational wide staff. To supervise junior administrative staff in the Research Office, provide a comprehensive advice and support service to all staff within the organisation who are involved in undertaking research. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Job responsibilities Research management and project set up Provide and receive complex and sensitive research information. This requires judging a range of factors or situations and comparison of a range of options depending on the level of each research project, in order to meet the requirements of the Research Governance management and processes. Work closely with the Health Research Authority and Health and Care Research Wales in granting local confirmation for projects to commence. Assess individual submissions based on complex components (type of research, regulatory requirements) and decide, comparing a range of options, the appropriate course of action for approval. Be responsible for specific pre-delivery checks for each study registered. Work closely with Research Administrators and other research team members to adapt and improve the local research set up processes. Instigate the production of research passports for researchers who are not NHS employees and keep track of progress. Record all research passports and subsequently issued honorary research contracts or letters of access as appropriate, linking to the appropriate research master files. Provide support to Principal Investigators in setting up appropriate research management systems that comply with the UK Policy Framework for Health and Social Care Research at the outset of the research process. Lead on the input of local study specific information on Local Project management system. Ensure the quality of research database information. Audit and monitoring Ensure that research projects are reviewed, audited and monitored on a timely basis and obtain the regulatory approvals as defined by policies, protocols and procedures. This requires working with a range of routine and non-routine procedures and practices to ensure that all regulatory approvals have been sought and obtained for each project active in BCUHB which are being managed from the Research office. Undertake appropriate auditing and monitoring activities as required as part of the Research Quality System to ensure the standards required for all research projects are carried out in line with their research proposal as agreed by approving body and are in line with Research Governance for Health and Social Care, for the duration of the life of each project. Audit active research projects within the Health Board in line with the requirements of the Health Board research monitoring/risk procedures. Ensure data resulting from research audits is entered onto the research management database and prepare reports summarising the findings. Follow up audit findings and ensure recommended actions are implemented.Promote the development and implementation of Health research Policies, Standard Operating Procedures and Guidelines within BCUHB against which research practice is assessed and monitored to ensure co-ordination of Research Governance with other initiatives of BCUHB and its partners. Support and give advice to researchers of varying levels of seniority both internal and external to the Health Board to fulfil Health Board Health research policies and standard operating procedures with regard to undertaking research. Co-ordinate, implement and maintain audit schedules/programmes, as managed by the Research Manager. This includes a rolling programme of audits of research management related systems and support departments to ensure compliance and effective handling of research related issues, and conduct comprehensive assessments of research practice, based on the standards developed and regulatory framework (EU/UK Law). Gathering, analysing, interpreting and presenting the data and information resulting from the audits. Plan and organise complex programmes of monitoring studies progress and final reports, record the data obtained from reports and disseminate information appropriately. Provide assistance, support and advice to BCUHB own account research projects (collate data, data input, assist with randomisation procedures, produce and revise documentation content, with guidance from Research manager for specific projects) Archiving Maintains oversight for the archiving of all documents relating to all Sponsored and Hosted studies within the Health Board. Follows local Standard Operating Procedures for preparing, storing and accessing materials to be archived. Administers the Iron Mountain Connect system, granting access to the site, retrieving boxes, return of boxes to iron mountain, paying invoices and monitoring spend on account, carrying out audits of the site as well as annual box audits. Arranging return and destruction of studies when required following the Health Board policy for disposal of confidential waste. Training Identify training needs amongst Health board researchers. Provide general Research information advice and guidance to researchers from BCUHB and University, (including patient and public representatives, service users, Doctors in training and of all grades), on the research governance processes. Disseminate this information and update ensuring all new developments in Research are communicated and placed on the BCUHB website. Produce presentations for training purposes for researchers of all grades. Regularly provide Good Clinical Practice training and practical training and advice to researchers. Person Specification Qualifications Undergraduate degree (e.g. BSc) in social science, research or management or equivalent NHS experience. Knowledge of Research Governance and legislative framework for conducting clinical research studies, including Good Clinical Practice. Knowledge of current national systems and structures for the approval, management and understanding of monitoring of clinical research in the NHS. Understanding of clinical trial procedures- commercial and non-commercial. Research and/or research management skills. Experience Significant experience of working in Research Governance processes in the NHS Project management experience Proven experience of working as part of a team Experience of writing and implementing Standard Operating procedures Experience Report writing Evidence of multi-professional team working Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Salaried GP
NHS Wigan, Lancashire
Due to retirement, we are seeking a dedicated and enthusiastic Salaried GP to join our team at Newtown Medical Practice. Our Practice prides itself on delivering high-quality holistic care to our patient population while fostering a collaborative and supportive working environment. As a Salaried GP you will benefit from: Opportunities for professional development and special interests A friendly, experienced team including Nurses, administrative staff and PCN staff Modern facilities and a commitment to innovation in Primary Care Main duties of the job Surgery consultations Telephone consultations Home visits Duty day Baby clinic Checking and signing repeat prescriptions Checking and actioning blood results Make professional, autonomous decisions in relation topresenting problems, whether self referred or referred from other healthcareworkers within the organisation. Contribute to new ideas and be part of the Practice team About us At Newtown Medical Practice, we pride ourselves on being more than just a workplace we are a close-knit team committed to delivering exceptional patient care while supporting each other every step of the way. Our team includes experienced GPs, skilled nurses, and a proactive administrative staff who work collaboratively to ensure smooth, efficient, and patient-focused services. If you are looking for a role where you can thrive professionally while enjoying a positive, collaborative atmosphere, we would love to welcome you to our team. Job responsibilities Job summary: The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Developing care plans for health in consultation with patients and in line with current practice disease management protocols Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life long learning and audit to ensure evidence based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer based patient records Contributing to the summarising of patient records and read coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean, and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management, including handling, segregation, and container use Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non judgmental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development . click apply for full job details
Jan 14, 2026
Full time
Due to retirement, we are seeking a dedicated and enthusiastic Salaried GP to join our team at Newtown Medical Practice. Our Practice prides itself on delivering high-quality holistic care to our patient population while fostering a collaborative and supportive working environment. As a Salaried GP you will benefit from: Opportunities for professional development and special interests A friendly, experienced team including Nurses, administrative staff and PCN staff Modern facilities and a commitment to innovation in Primary Care Main duties of the job Surgery consultations Telephone consultations Home visits Duty day Baby clinic Checking and signing repeat prescriptions Checking and actioning blood results Make professional, autonomous decisions in relation topresenting problems, whether self referred or referred from other healthcareworkers within the organisation. Contribute to new ideas and be part of the Practice team About us At Newtown Medical Practice, we pride ourselves on being more than just a workplace we are a close-knit team committed to delivering exceptional patient care while supporting each other every step of the way. Our team includes experienced GPs, skilled nurses, and a proactive administrative staff who work collaboratively to ensure smooth, efficient, and patient-focused services. If you are looking for a role where you can thrive professionally while enjoying a positive, collaborative atmosphere, we would love to welcome you to our team. Job responsibilities Job summary: The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients. Clinical responsibilities: In accordance with the practice timetable, as agreed, the post-holder will make themselves available to undertake a variety of duties, including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely fashion Making professional, autonomous decisions in relation to presenting problems, whether self-referred or referred from other health care workers within the organisation Assessing the health care needs of patients with undifferentiated and undiagnosed problems Screening patients for disease risk factors and early signs of illness Developing care plans for health in consultation with patients and in line with current practice disease management protocols Providing counselling and health education Admitting or discharging patients to and from the caseload and referring to other care providers as appropriate Recording clear and contemporaneous consultation notes to agreed standards Compiling and issuing computer-generated acute and repeat prescriptions (avoiding hand-written prescriptions whenever possible) Prescribing in accordance with the practice prescribing formulary (or generically) whenever this is clinically appropriate In general, the post-holder will be expected to undertake all the normal duties and responsibilities associated with a GP working within primary care. Other responsibilities within the organisation: Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety A commitment to life long learning and audit to ensure evidence based best practice Contributing to evaluation/audit and clinical standard setting within the organisation Contributing to the development of computer based patient records Contributing to the summarising of patient records and read coding patient data Attending training and events organised by the practice or other agencies, where appropriate. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & safety: The post-holder will implement and lead on a full range of promotion and management of their own and others health and safety and infection control as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include (but will not be limited to): Using personal security systems within the workplace according to practice guidelines Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines Providing advice on the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements Correct personal use of Personal Protective Equipment (PPE) and ensuring correct use of PPE by others, advising on appropriate circumstances for use by clinicians, staff and patients. Management of the full range of infection control procedures in both routine and extraordinary circumstances (e.g. pandemic or individual infectious circumstances) Hand hygiene standards for self and others Managing directly all incidents of accidental exposure Management and advice relating to infection control and clinically based patient care protocols, and implementation of those protocols across the practice Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses/training needs are identified, escalating issues as appropriate to the responsible person Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process Making effective use of training to update knowledge and skills, and initiate and manage the training of others across the full range of infection control and patient processes Monitoring practice facilities and equipment in relation to infection control, ensuring that proper use is made of hand cleansing facilities, wipes etc., and that these are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate to the responsible manager Safe management of sharps use, storage and disposal Maintenance of own clean working environment Using appropriate infection control procedures, maintaining work areas in a tidy, clean, and sterile and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, sterile, identifying issues and hazards/risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with responsible managers Undertaking periodic infection control training (minimum twice annually) Correct waste and instrument management, including handling, segregation, and container use Maintenance of sterile environments Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non judgmental and respects their circumstances, feelings priorities and rights. In addition to maintaining continued education through attendance at any courses and/or study days necessary to ensure that professional development requirements for PREP are met, the post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development . click apply for full job details
Linea
Associate Director of Clinical Governance
Linea City, Manchester
We are currently supporting a large healthcare organisation in the appointment of a senior clinician, who holds extensive experience in the management of Clinical Governance, Quality and Assurance in an acute setting. The position will be for an initial period of 3 months, but this may well extend beyond this and there may be an opportunity to apply for the permanent position but this is not a requirement. Role Overview: In collaboration with the senior leadership team, provide visible leadership and direction to ensure that there are effective Integrated Governance systems, implemented and devolved across the organisation, ensuring risks are identified and managed via assurance framework processes; Ensure that the organisation complies with statutory, regulatory, contractual and best practice requirements in relation to governance and quality, with effective assurance monitoring processes in place, through ward to Senior Management Team integrated reporting and risk escalation processes; Ensure the governance systems and processes align to national requirements and best practice; Responsibility for DOC compliance, complaint process compliance, supporting risk manager and audit team oversight. Person Specification: Registered Clinician; Considerable experience of managing governance at a senior level in a large, complex healthcare; Proven experience of managing staff from a range of professional backgrounds within an Acute NHS environment and in developing clinical teams. Significant experience in managing patient safety, clinical effectiveness, health & safety, compliance and legal departments. Demonstrates breadth and depth of understanding of current NHS policy and ability to develop corporate strategies and policies and to implement them in practice. Significant knowledge of statutory, regulatory requirements within governance in the NHS. If you are interested in this position, please submit a copy of your most recent CV as an application via this advert.
Jan 14, 2026
Contractor
We are currently supporting a large healthcare organisation in the appointment of a senior clinician, who holds extensive experience in the management of Clinical Governance, Quality and Assurance in an acute setting. The position will be for an initial period of 3 months, but this may well extend beyond this and there may be an opportunity to apply for the permanent position but this is not a requirement. Role Overview: In collaboration with the senior leadership team, provide visible leadership and direction to ensure that there are effective Integrated Governance systems, implemented and devolved across the organisation, ensuring risks are identified and managed via assurance framework processes; Ensure that the organisation complies with statutory, regulatory, contractual and best practice requirements in relation to governance and quality, with effective assurance monitoring processes in place, through ward to Senior Management Team integrated reporting and risk escalation processes; Ensure the governance systems and processes align to national requirements and best practice; Responsibility for DOC compliance, complaint process compliance, supporting risk manager and audit team oversight. Person Specification: Registered Clinician; Considerable experience of managing governance at a senior level in a large, complex healthcare; Proven experience of managing staff from a range of professional backgrounds within an Acute NHS environment and in developing clinical teams. Significant experience in managing patient safety, clinical effectiveness, health & safety, compliance and legal departments. Demonstrates breadth and depth of understanding of current NHS policy and ability to develop corporate strategies and policies and to implement them in practice. Significant knowledge of statutory, regulatory requirements within governance in the NHS. If you are interested in this position, please submit a copy of your most recent CV as an application via this advert.
The Old Bank Wellbeing Trust
Marketing & Information Manager
The Old Bank Wellbeing Trust
To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees. 1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s). 2. Develop grant writing, apply for grants, and manage fundraising activities. 3. Develop external relationships as appropriate to support fundraising and events. 4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation. 5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes. 6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required. 7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans 8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management. 9. To carry out other duties that may reasonably be required in line with the role. The Old Bank Wellbeing Trust Limited ( The Old Bank ) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.
Jan 14, 2026
Full time
To support the Board in the effective management of our marketing function, including fundraising (and liaising with external fundraising organisations where appropriate). To assess service improvements, ensuring that all systems (including Digital and IT infrastructure) and processes are efficient whilst enabling a supportive and welcoming culture. Lead initiatives to enhance the quality and efficiency of services and our information management systems. The risk management, data protection and data governance aspects of this role are important. Oversees the setting of targets and gathering of statistics to feed the strategy in line with business plans agreed by leadership team and trustees. 1. Manage the implementation of the marketing strategy (including digital marketing) and support the marketing co-ordinator/administrator(s). 2. Develop grant writing, apply for grants, and manage fundraising activities. 3. Develop external relationships as appropriate to support fundraising and events. 4. Work with the Counselling Manager, Clinical Administrator(s) and Admin team to ensure all systems and processes are most effective whilst supporting the culture of the organisation. 5. Responsible for identifying areas for improvement, developing and implementing improvement strategies, and monitoring progress to ensure better service delivery and outcomes. 6. Work with the Office Manager and Counselling Manager to support all relevant IT systems and initiate improvements as required. 7. Working with the Trustees and Leadership team, oversea the setting of targets and gathering of statistics to feed the strategy in line with business plans 8. Ensure the organisation and its systems adhere to the latest GDPR requirements and support effective risk management. 9. To carry out other duties that may reasonably be required in line with the role. The Old Bank Wellbeing Trust Limited ( The Old Bank ) is a registered charity offering counselling and psychotherapy services to individuals, couples and groups and providing training to support the improvement of mental health. We seek to make our services accessible to all and it is a key aim for everyone interacting with our services to feel accepted and welcomed.
Atrium Workforce Solutions Ltd
Radiology Business Systems Analyst
Atrium Workforce Solutions Ltd
Contract Role - Radiology Business Systems Analyst - UK/Ireland/Hybrid - 12 months The Business Systems Analyst Radiology will be member of International Services Team with responsibility for Implementation of customers solutions as per contracted sales agreements. Role Overview: Job Title: Radiology Business Systems Analyst Location: UK/Ireland (50% travel) Contract Type: Contract Duration: 12 months Sector: Healthcare . (Key requirement is Radiology clinical experience) Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users. Conduct Current State Workflow Analysis - ability to gather data requirements from customers effectively. Design Future State Workflow (including System Workflow and Department Process Workflow) Determine application optimisation within the department and provide the customer with Best Practice methodologies. Analyse unique configurations of customer sites and customize processes and training accordingly. Work closely with the Customer during the Implementation of the system. Develop training plans and documentation. Coordinate and provide all relevant training on relevant Change Healthcare systems. Carry out application and integration testing with the customer, documenting any system changes. Liaise with project managers on site progress, system updates, issues, and testing. May work directly with clients on-site or provide installation support remotely. Provide Application Training and support to staff from other groups as required. Identify, File and Follow-up Product Features and issue requests during implementation Proactively involved in change management processes related to implementations. Recommend Best Practices to Customer Recommend courses of action to resolve implementation issues. Identify and implement improvements to Implementation Process Identify improvements to Product. Identify opportunities for further Team education and growth. Identification and awareness of related sales opportunities Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Jan 14, 2026
Contractor
Contract Role - Radiology Business Systems Analyst - UK/Ireland/Hybrid - 12 months The Business Systems Analyst Radiology will be member of International Services Team with responsibility for Implementation of customers solutions as per contracted sales agreements. Role Overview: Job Title: Radiology Business Systems Analyst Location: UK/Ireland (50% travel) Contract Type: Contract Duration: 12 months Sector: Healthcare . (Key requirement is Radiology clinical experience) Works directly with client to manage workflow design, creates process documentation, and train or coordinate training for client users. Conduct Current State Workflow Analysis - ability to gather data requirements from customers effectively. Design Future State Workflow (including System Workflow and Department Process Workflow) Determine application optimisation within the department and provide the customer with Best Practice methodologies. Analyse unique configurations of customer sites and customize processes and training accordingly. Work closely with the Customer during the Implementation of the system. Develop training plans and documentation. Coordinate and provide all relevant training on relevant Change Healthcare systems. Carry out application and integration testing with the customer, documenting any system changes. Liaise with project managers on site progress, system updates, issues, and testing. May work directly with clients on-site or provide installation support remotely. Provide Application Training and support to staff from other groups as required. Identify, File and Follow-up Product Features and issue requests during implementation Proactively involved in change management processes related to implementations. Recommend Best Practices to Customer Recommend courses of action to resolve implementation issues. Identify and implement improvements to Implementation Process Identify improvements to Product. Identify opportunities for further Team education and growth. Identification and awareness of related sales opportunities Please feel free to contact myself - Daisy Nguyen at Gibbs Consulting/Atrium UK for a confidential chat to know more details about the role. Please also note: Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
C2 Recruitment
Community Manager
C2 Recruitment Cowley, Oxfordshire
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
Jan 13, 2026
Full time
Community Manager- Supported Housing & Homelessness Services Oxford Full Time - 37.5 hours per week (7-day rota) Salary: 45,000 - 50,000 per annum (DOE) Permanent About the role We are partnering with a well-established homelessness charity in Oxford to recruit an experienced Community Manager to lead a large supported accommodation service and play a key role within the senior leadership team. This is a senior, operational role overseeing a 24-bed supported housing project alongside additional move-on accommodation. You will be responsible for ensuring high-quality housing management, safeguarding, support services and positive outcomes for people with lived experience of homelessness. This opportunity will suit an experienced manager from supported housing, homelessness, social care or charity settings who is passionate about enabling people to rebuild their lives through stability, meaningful activity and community. Key responsibilities Operational management of a 24-bed supported accommodation service and additional move-on housing Leadership, line management and development of support staff and volunteers Oversight of safeguarding, risk management and psychologically informed environments (PIE) Ensuring high occupancy levels, effective referrals and timely move-on outcomes Managing needs assessments, support planning and casework systems (CRM) Working closely with social enterprise, learning & development and fundraising teams Health & Safety, facilities and premises management On-call rota participation and emergency response management Contributing to organisational strategy as part of the senior management team About you You will bring: Significant experience in a supported housing, homelessness or vulnerable adults setting Proven leadership and people management experience Strong knowledge of safeguarding, trauma informed practice and strengths based approaches Experience working with individuals with complex needs, including mental health and substance misuse Excellent communication, report-writing and stakeholder engagement skills Confidence managing challenging situations calmly and professionally A strong belief in equality, dignity and the potential of every individual Desirable experience includes: Housing management or supported accommodation qualifications CRM systems such as Homeless Link In Form Charity, social enterprise or not-for-profit sector experience What's on offer Salary of 45,000 - 50,000 per annum 33 days annual leave (including bank holidays) Employer pension contribution (up to 5%) Flexible working options (role-dependent) Enhanced wellbeing support and clinical supervision Comprehensive induction, training and development Inclusive employer committed to fair and values-based recruitment Safeguarding This role involves working with adults at risk and is subject to an enhanced DBS check . The organisation is committed to safeguarding and promoting welfare and expects all staff to share this commitment. Closing date: 9:00am, 2 February 2026 Interviews: Week commencing 9 February 2026 Applications will be reviewed on receipt, so early application is encouraged. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce Charity & Non Profit Design, Technical, Wholesale & Production Finance HR & Talent H&S & Compliance Hospitality, Catering & Leisure Marketing, Digital & Technology Office & Administration Property & Centre Management Retail, Trade and Luxury Operations Senior Appointments & Executive Sales & FMCG Supply Chain & Logistics & Warehouse Manufacturing & Engineering
PFI and Leases Manager
NHS Blythe Bridge, Staffordshire
PFI and Leases Manager The closing date is 21 January 2026 PFI and Leases Manager full time 37.5 hours per week Band 8a, £55,690 - £62,682 per annum The PFI and Leases Manager has lead responsibility for providing a professional property management service for the Trust, including specialist advice on leases, service charges, dilapidation settlements, Local Planning and Building regulations, acquisition and dispersal of properties, building condition surveys and construction projects. You will have lead responsibility for managing the Harplands PFI contract, including Hard FM, contractual KPI's, enforcement of contractual standards of performance and payment mechanisms. You will take the lead in preparing for the adoption of the PFI buildings from the provider in 2030. The PFI and Leases Manager works in collaboration with key clinical staff, Operational Directors/Managers and external partners to ensure the property portfolio supports delivery of the Trust's aim to be outstanding in all it does. Main duties of the job Assist the Associate Director of Estates and Capital with the development of the Estates Strategic Plan and its associated documents to ensure that the property portfolio is patient focussed and makes the most effective contribution to the delivery of the Trust's strategic objectives. Through effective planning, ensure the property portfolio adapts to the Trust's changing strategic requirements including identification and implementation of new property initiatives. Take the lead in planning for the adoption of the Harplands premises from the PFI provider in 2030, including working with other Estates Managers to determine how its requirements will be integrated into the Trust's Estates function. For further duties and responsibilities, please refer to the attached Job Description & Person Specification. About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities. Job responsibilities Lead manager for upkeep and interrogation of property systems containing complex information including occupation, lease details, service level agreements, six facet survey data, asbestos registers ensuring. Identifies requirements for new and improved systems and equipment and prepares business cases. Undertakes complex surveys and trials/testing of new systems of equipment to develop and improve the delivery of the Estates function. Utilises corporate Communications and IT systems effectively. Judgements Makes judgements on a range of highly complex facts and situations in response to changing priorities and competing demands including PFI contract, leases, other complex contracts, works options, changes and costing, resources, building and health and safety regulations, time constraints to minimise loss of clinical function, procurement options for each major work, risk management, asset management, evaluation of performance against contract, analysis of specialist technical information, interpretation of legislation, technical guidance, best practice codes. Works autonomously in ensuring services are delivered and targets are met, interpreting and acting upon complex surveying and property. Makes critical decisions in the face of conflicting priorities taking account of strategic and operational plans, risk and resources. Makes judgements across a wide range of highly technical issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints. Makes complex judgements consistently within the context of the CARE values and the Trust's commitment to be outstanding in all it does. Communication Takes the lead on communication about complex PFI lease and other property matters with senior managers, external professionals and other stakeholders. Provides, receives and analyses complex information and uses data to produce reports and communicate property, technical project-related information with specialists, and non-technical individuals including clinicians, Directors, Board members and stakeholders. Develops and implements effective channels of communication to ensure information is disseminated in a timely and appropriate manner. Person Specification Chartered qualifications Degree level in Building Surveying or equivalent Professional registration with a relevant institution i.e. RICS, CIOB, etc Evidence of continued personal and professional development Extensive experience in a property management role Experience of managing PFI frameworks Experience of property management including leases, acquisitions and disposals IOSH/NEBOSH (Health & Safety Certificate) PRINCE 2 or similar project management certification Project Management NHS experience Experience of designing KPI frameworks and utilising them to drive service improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Jan 13, 2026
Full time
PFI and Leases Manager The closing date is 21 January 2026 PFI and Leases Manager full time 37.5 hours per week Band 8a, £55,690 - £62,682 per annum The PFI and Leases Manager has lead responsibility for providing a professional property management service for the Trust, including specialist advice on leases, service charges, dilapidation settlements, Local Planning and Building regulations, acquisition and dispersal of properties, building condition surveys and construction projects. You will have lead responsibility for managing the Harplands PFI contract, including Hard FM, contractual KPI's, enforcement of contractual standards of performance and payment mechanisms. You will take the lead in preparing for the adoption of the PFI buildings from the provider in 2030. The PFI and Leases Manager works in collaboration with key clinical staff, Operational Directors/Managers and external partners to ensure the property portfolio supports delivery of the Trust's aim to be outstanding in all it does. Main duties of the job Assist the Associate Director of Estates and Capital with the development of the Estates Strategic Plan and its associated documents to ensure that the property portfolio is patient focussed and makes the most effective contribution to the delivery of the Trust's strategic objectives. Through effective planning, ensure the property portfolio adapts to the Trust's changing strategic requirements including identification and implementation of new property initiatives. Take the lead in planning for the adoption of the Harplands premises from the PFI provider in 2030, including working with other Estates Managers to determine how its requirements will be integrated into the Trust's Estates function. For further duties and responsibilities, please refer to the attached Job Description & Person Specification. About us As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care. We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working. We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our "Proud to be Green" engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme. The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities. Job responsibilities Lead manager for upkeep and interrogation of property systems containing complex information including occupation, lease details, service level agreements, six facet survey data, asbestos registers ensuring. Identifies requirements for new and improved systems and equipment and prepares business cases. Undertakes complex surveys and trials/testing of new systems of equipment to develop and improve the delivery of the Estates function. Utilises corporate Communications and IT systems effectively. Judgements Makes judgements on a range of highly complex facts and situations in response to changing priorities and competing demands including PFI contract, leases, other complex contracts, works options, changes and costing, resources, building and health and safety regulations, time constraints to minimise loss of clinical function, procurement options for each major work, risk management, asset management, evaluation of performance against contract, analysis of specialist technical information, interpretation of legislation, technical guidance, best practice codes. Works autonomously in ensuring services are delivered and targets are met, interpreting and acting upon complex surveying and property. Makes critical decisions in the face of conflicting priorities taking account of strategic and operational plans, risk and resources. Makes judgements across a wide range of highly technical issues, taking account of the sometimes conflicting demands of legislation, health and safety requirements, healthcare standards and financial constraints. Makes complex judgements consistently within the context of the CARE values and the Trust's commitment to be outstanding in all it does. Communication Takes the lead on communication about complex PFI lease and other property matters with senior managers, external professionals and other stakeholders. Provides, receives and analyses complex information and uses data to produce reports and communicate property, technical project-related information with specialists, and non-technical individuals including clinicians, Directors, Board members and stakeholders. Develops and implements effective channels of communication to ensure information is disseminated in a timely and appropriate manner. Person Specification Chartered qualifications Degree level in Building Surveying or equivalent Professional registration with a relevant institution i.e. RICS, CIOB, etc Evidence of continued personal and professional development Extensive experience in a property management role Experience of managing PFI frameworks Experience of property management including leases, acquisitions and disposals IOSH/NEBOSH (Health & Safety Certificate) PRINCE 2 or similar project management certification Project Management NHS experience Experience of designing KPI frameworks and utilising them to drive service improvement Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Radiology Team Leader
NHS Doncaster, Yorkshire
Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT Radiology Team Leader The closing date is 22 January 2026 A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients. The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported. Working with a team of highly committed staff, to provide a first class and effective Team Leader service within Radiology. Main duties of the job To lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality performance targets. Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Main duties of the job The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets. The post holder will be responsible for day to day management of administrative teams, Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures. The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment Patient Access Policy and underpinning Standard Operating Procedures (SOPs). The post holder will support the development of a standardised and consistent service delivery model across the Division. This will require formation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities. Benefits Extensive range of learning opportunities NHS Pension Scheme Generous holiday entitlement in line with Terms & Conditions Comprehensive health and wellbeing support NHS Car Lease schemes and a range of salary sacrifice scheme Discounts on restaurants, getaways, shopping and finance through external providers Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Experience and knowledge of a range of administrative and organisational policies and management information systems Experience of data quality management and awareness of 'Right First Time' Experience of working in a pressured busy environment with supervisory responsibilities Supervisory or management experience Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways Ability to work and promote Standard operating procedures / performance targets Previous RTT / PTL validation and management experience Previous waiting list experience Qualifications / Training Minimum of 3 GCSE's including English and Maths at Grade C or above or suitable equivalent qualification or equivalent experience RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification or equivalent experience Proven competence in using admin and clinical systems e.g. PAS / MS Word / Excel / Outlook with excellent typing / keyboard skills Personal Attributes & Skills Adaptable approach to dealing with staff Ability to deal calmly and diplomatically with a range of personalities and situations Commitment to continuing personal & professional development Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective Excellent time management and prioritising skills Ability to work under pressure to meet tight deadlines in a busy environment Exercise good judgement, use own initiative Experience of managing teams of staff Customer care experience or qualification Handling difficult situations training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £27,485 to £30,162 a yearPro Rata Per Annum
Jan 13, 2026
Full time
Go back Doncaster & Bassetlaw Teaching Hospitals NHS FT Radiology Team Leader The closing date is 22 January 2026 A flexible approach to work is an essential part of the post, in line with Medical Imaging Service Policy of promoting the extended working day / week to benefit our patients. The Radiology Department is fully committed to effective appraisal and any training and development will be actively encouraged and supported. Working with a team of highly committed staff, to provide a first class and effective Team Leader service within Radiology. Main duties of the job To lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality performance targets. Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Main duties of the job The post holder will lead, manage and develop a responsive administration service, ensuring effective and efficient management of resource to achieve national and local quality and performance targets. The post holder will be responsible for day to day management of administrative teams, Duties will include staff rostering, annual appraisals, annual leave and sickness management and monitoring, ensuring application and adherence to Trust HR policies and procedures. The post holder will work closely with the Service Manager/Business Manager and will provide expertise in the proactive management of the patient pathway from referral to discharge. The post holder will ensure that the entire pathway is managed smoothly and in line with the Hospital Referral to Treatment Patient Access Policy and underpinning Standard Operating Procedures (SOPs). The post holder will support the development of a standardised and consistent service delivery model across the Division. This will require formation of relationships with peers across the Division and a corporate approach of sharing and implementing best practice. About us DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities. Benefits Extensive range of learning opportunities NHS Pension Scheme Generous holiday entitlement in line with Terms & Conditions Comprehensive health and wellbeing support NHS Car Lease schemes and a range of salary sacrifice scheme Discounts on restaurants, getaways, shopping and finance through external providers Job responsibilities Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully.Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. Certificate of sponsorship For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship. Person Specification Knowledge and Experience Experience and knowledge of a range of administrative and organisational policies and management information systems Experience of data quality management and awareness of 'Right First Time' Experience of working in a pressured busy environment with supervisory responsibilities Supervisory or management experience Awareness and understanding of NHS service, 18 week referral to treatment (RTT) and outpatient and cancer treatment pathways Ability to work and promote Standard operating procedures / performance targets Previous RTT / PTL validation and management experience Previous waiting list experience Qualifications / Training Minimum of 3 GCSE's including English and Maths at Grade C or above or suitable equivalent qualification or equivalent experience RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification or equivalent experience Proven competence in using admin and clinical systems e.g. PAS / MS Word / Excel / Outlook with excellent typing / keyboard skills Personal Attributes & Skills Adaptable approach to dealing with staff Ability to deal calmly and diplomatically with a range of personalities and situations Commitment to continuing personal & professional development Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective Excellent time management and prioritising skills Ability to work under pressure to meet tight deadlines in a busy environment Exercise good judgement, use own initiative Experience of managing teams of staff Customer care experience or qualification Handling difficult situations training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name Doncaster & Bassetlaw Teaching Hospitals NHS FT £27,485 to £30,162 a yearPro Rata Per Annum

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