Senior Network Engineer Location: Cardiff 2-3 days p/week onsite (hybrid role) Salary: £51-56k + annual cost-of-living increase + standby allowance Contract: Permanent The Role We re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft. You ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining secure, high-performing network solutions. It s a hands-on role, but with the added responsibility of leading projects, mentoring junior engineers, and helping shape the future of the network infrastructure. What You ll Be Doing Supporting, maintaining, and optimising network infrastructure across multiple platforms Leading and delivering network projects end-to-end Developing automation scripts to improve efficiency and consistency Monitoring and resolving network incidents to ensure minimal disruption Working closely with architects and security teams to strengthen the network Managing vendor relationships and collaborating with internal stakeholders Maintaining up-to-date documentation and following ITIL-based processes Participating in a 24/7 support rota Tech Stack You ll Work With LAN / WAN / SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds) Automation (Ansible / DevOps tools) What You ll Bring Cisco CCNP (or equivalent) certification Strong background in enterprise networking and cloud infrastructure 3rd line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight project deadlines This is a great opportunity for someone who enjoys taking ownership, leading by example, and working with the latest network technologies in a fast-moving environment. If you re looking to take that next step in your networking career, please apply now.for more details, thanks!
Nov 04, 2025
Full time
Senior Network Engineer Location: Cardiff 2-3 days p/week onsite (hybrid role) Salary: £51-56k + annual cost-of-living increase + standby allowance Contract: Permanent The Role We re looking for an experienced Senior Technical Analyst to join a growing IT team, managing and developing a wide range of network technologies across multiple vendors including Cisco, Palo Alto, ZScaler, Vodafone, and Microsoft. You ll work on a mix of project delivery and day-to-day support, playing a key role in designing, implementing, and maintaining secure, high-performing network solutions. It s a hands-on role, but with the added responsibility of leading projects, mentoring junior engineers, and helping shape the future of the network infrastructure. What You ll Be Doing Supporting, maintaining, and optimising network infrastructure across multiple platforms Leading and delivering network projects end-to-end Developing automation scripts to improve efficiency and consistency Monitoring and resolving network incidents to ensure minimal disruption Working closely with architects and security teams to strengthen the network Managing vendor relationships and collaborating with internal stakeholders Maintaining up-to-date documentation and following ITIL-based processes Participating in a 24/7 support rota Tech Stack You ll Work With LAN / WAN / SD-WAN Wireless networks Cisco routing, switching and security solutions Palo Alto firewalls ZScaler Cloud Services Microsoft Azure AAA technologies Network monitoring (SNMP, SolarWinds) Automation (Ansible / DevOps tools) What You ll Bring Cisco CCNP (or equivalent) certification Strong background in enterprise networking and cloud infrastructure 3rd line support experience within a large-scale IT environment Excellent problem-solving and relationship management skills Proven experience with Cisco, Palo Alto, SD-WAN, ZScaler, and automation tools A solid understanding of ITIL practices Calm under pressure and confident managing critical incidents or tight project deadlines This is a great opportunity for someone who enjoys taking ownership, leading by example, and working with the latest network technologies in a fast-moving environment. If you re looking to take that next step in your networking career, please apply now.for more details, thanks!
Financial Data Analyst - £55,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Financial Data Analyst to join their dynamic finance team. This is a fantastic opportunity to work within a fast-paced, innovation-driven environment where data and insight play a critical role in strategic decision-making. Your new role You'll be responsible for delivering high-quality financial data analysis across multiple business units, supporting planning, forecasting, and performance reporting. Working closely with senior stakeholders, you'll leverage advanced tools and systems to drive automation, improve reporting accuracy, and ensure compliance with internal and external standards. What you'll need to succeed A university degree (mandatory) A recognised accounting qualification (CIMA, ACCA, or ACA) Advanced Excel skills including VBA coding Strong experience with Power Pivot, Power Query, Power BI, and DAX Proficiency in SAP & SAC (Cloud), particularly CO-PA and FI modules Familiarity with Analysis for Office and SQL Experience using Power Automate to streamline reporting processes Excellent communication skills and a proactive, problem-solving mindset What you'll get in return You'll receive a competitive salary of £50,000-£55,000, alongside the opportunity to work in a high-performing team within a globally recognised brand. The role offers exposure to cutting-edge financial systems and the chance to influence business outcomes through data-driven insights. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Nov 04, 2025
Full time
Financial Data Analyst - £55,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Financial Data Analyst to join their dynamic finance team. This is a fantastic opportunity to work within a fast-paced, innovation-driven environment where data and insight play a critical role in strategic decision-making. Your new role You'll be responsible for delivering high-quality financial data analysis across multiple business units, supporting planning, forecasting, and performance reporting. Working closely with senior stakeholders, you'll leverage advanced tools and systems to drive automation, improve reporting accuracy, and ensure compliance with internal and external standards. What you'll need to succeed A university degree (mandatory) A recognised accounting qualification (CIMA, ACCA, or ACA) Advanced Excel skills including VBA coding Strong experience with Power Pivot, Power Query, Power BI, and DAX Proficiency in SAP & SAC (Cloud), particularly CO-PA and FI modules Familiarity with Analysis for Office and SQL Experience using Power Automate to streamline reporting processes Excellent communication skills and a proactive, problem-solving mindset What you'll get in return You'll receive a competitive salary of £50,000-£55,000, alongside the opportunity to work in a high-performing team within a globally recognised brand. The role offers exposure to cutting-edge financial systems and the chance to influence business outcomes through data-driven insights. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Nov 03, 2025
Full time
Main purpose of post: The Cybersecurity Department with our client provide support for all electronic communications systems at the site, as well as taking a leading role in delivering technology change / improvement projects and managing external support agreements. The Cyber Security Analyst is required to focus on the detection, investigation and response to cyber security events and incidents. Other tasks involve BAU security tasks, supporting cyber security projects and assisting with regulatory compliance. Daily tasks will involve the following: Endpoint monitoring and analysis. Incident readiness and handling as part of the Computer Security Incident Response (CSIRT) team. Monitor and administer Security Information and Event Management (SIEM). Malware analysis and forensics research. Understanding/ differentiation of intrusion attempts and false positives. Investigation tracking and threat resolution. Vulnerability identification & mitigation / remediation. Compose security alert notifications. Advise incident responders & other teams on threat. Triage security events and incidents apply containment and mitigation/remediation strategies. Generate reports and document security incidents / events. Proactively monitoring the performance of systems, and make regular routine inspections of installed equipment and take corrective avoidance actions to prevent wider problems. Act as the point of escalation for the Service desk for security related tickets. Analysis of weekly vulnerability scans and update relevant records. Essential A well organised and structured approach to work planning, time allocation to tasks, and a flexible approach to daily routines to deliver the desired results. An ambition to constantly learn new skills and develop knowledge, with an understanding that study time outside of working hours may be required for career development. Credible knowledge/experience in Microsoft Windows Operating Systems. Credible knowledge/experience of Active Directory, Group policies, TCP/IP, DNS, DHCP and Exchange Server. Capable of effectively multi-tasking, prioritizing work, and handling competing interests Capable of analysing information technology logs and events sources preferred Working knowledge of data storage systems, data backup and restoration methods. Understanding of security tooling, its purpose and functionality (Anti-Malware, IPS, Web and Email Gateways, security analysis tools, web security tools, next generation firewall/UTMs) Ability to work independently while managing support to a high standard Contribute credibly to IT department's delivery of SLAs and other support targets Self-motivated to advance own knowledge & gain formal qualifications Ability to analyse vulnerabilities, threats, designs, procedures and architectural design, producing reports and sharing intelligence Advanced knowledge of computer forensics; legal, government and jurisprudence as they relate to cybersecurity; operating systems; and methods for intelligence gathering and sharing Knowledge of Cloud computing, computer network defence, identity management, incident management and network security. Significant experience within a SOC environment. Incident response experience Qualification / Certification in Cyber Security Desirable IT Qualifications / Certifications such as CompTIA A+, Network+, Security+ IT Helpdesk experience or knowledge Cyber Security Operation Centre experience Qualification / Certification in Cyber Security Person Specification: Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels. Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results. Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and a Counter Terrorism Check (CTC). You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
Nov 03, 2025
Full time
Business Analyst Newcastle upon Tyne, Tyne & Wear Salary negotiable and dependent on experience. An opportunity to join an exciting organisation as a Business Analyst. The purpose of the role you will be reporting to the Head of IT, the Business Analyst support the successful rollout of a new ERP instance and the wider transformation/assessment of business systems across the company. Acting as the interface between the IT team and the individual business units, the role will be instrumental in gathering, analysing and translating operational requirements into fit for purpose technical solutions. This role is pivotal in ensuring business needs are met through correct selection of internal software platforms. Working closely with IT you will look to drive improvements to internal processes and help improve or replace legacy systems used by the company. To act independently and as part of the team as a Business Analyst. To establish good working relationships across the business including business support functions, Projects, Business development and Engineering. Main Duties & Responsibilities: Gather information on systems (on prem/cloud) used by multiple business units. Analyse current systems, particularly in preparation for deployment of the new ERP instance. Create clear and concise documentation of processes. This will include functional specifications and technical requirements. Act as a liaison between business teams and technical resources throughout project delivery. Support configuration, training, and successful go-live of the new ERP platform and other systems across the business. Assist departments (e.g. HR, Business Development) in selecting best in class systems and phasing out legacy platforms. Identify opportunities for process automation and key system(s) reporting. Work with external suppliers to ensure timely delivery of solutions Qualifications, Skills and Experience: Skills/Experience Proven experience in a Business Analyst or Systems Analyst role. This will ideally have been in a manufacturing or engineering environment. Strong understanding of ERP systems (Epicor experience desirable). Demonstrable ability to bridge the gap between non-technical stakeholders and technical teams. Experience with HR software solutions and awareness of their integration into other internal systems. Skilled in requirements gathering, business process mapping and writing functional specifications. Strong analytical, problem solving and documentation capabilities. Desirable Skills/Experience Experience with HRIS platforms Exposure to reporting tools such as Power BI Understanding of data integrations and workflow automation Familiarity with SharePoint Exposure to SQL and associated database tools. Knowledge of data security and working in regulated environments Competitive remuneration package offered. Salary negotiable and dependent on experience. If you feel that you have the necessary skills and experience, we would like to hear from you.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Nov 03, 2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to 40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Infrastructure Analyst - 2nd Line - DoverSalary - £35,000 to £43,000 per annumOffice basedInfrastructure Analyst required for a leading client based in Dover. My client is currently seeking an Infrastructure Analyst to join the team to assist in managing the IT infrastructure services and collaborate across the Groups IT. The role includes managing migrations, tech refreshes, and exploring new technologies to drive innovation. It involves working closely with the team and external suppliers to upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and supporting wired and wireless IT networks. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
Nov 03, 2025
Full time
Infrastructure Analyst - 2nd Line - DoverSalary - £35,000 to £43,000 per annumOffice basedInfrastructure Analyst required for a leading client based in Dover. My client is currently seeking an Infrastructure Analyst to join the team to assist in managing the IT infrastructure services and collaborate across the Groups IT. The role includes managing migrations, tech refreshes, and exploring new technologies to drive innovation. It involves working closely with the team and external suppliers to upgrade and maintain network, server, storage, and cloud platforms.Key Skills and Responsibilities: Extensive experience managing and enhancing Microsoft Active Directory domains in hybrid environments Hands-on expertise with M365/O365 setup, administration, and best practice implementation Proficient in deploying, managing, and maintaining Windows server and storage infrastructure. Experienced in platform backup and recovery strategy development and execution. Knowledgeable in DNS and public domain management, including email gateway services. Skilled in securing and supporting wired and wireless IT networks. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
We re working with a leading housing provider in Liverpool that s investing heavily in modern, cloud-first data platforms to drive smarter decisions across their organisation. This is an exciting opportunity for a Business Intelligence Analyst to shape how insight is delivered, using the latest Microsoft tools to improve services and outcomes for local communities. Why this role Join a forward-thinking housing organisation that s transforming its data and digital landscape. Work with modern tools including Microsoft Fabric, Power BI, SQL Server and SSRS, alongside new SaaS-based core systems. Get hands-on with upcoming projects around Purview, data science within Fabric, and the integration of structured and unstructured data. Clear progression pathways, including funded 13-month development programmes focusing on Data or AI. Be part of a genuinely supportive, values-driven team with a strong social purpose. What you ll be doing Build and maintain Power BI dashboards and reports that deliver clear, actionable insights. Design and optimise SQL queries and stored procedures, developing SSRS and Power BI reporting suites. Work with the Microsoft Fabric platform to unify data from multiple core systems into robust data models. Partner with departments to translate complex requirements into meaningful reporting and analysis. Ensure data quality, accuracy and governance across key business systems. Support the completion of regulatory and benchmarking returns (e.g. SDR, Housemark). Empower users across the business through self-service analytics and training. What you ll need Strong technical skills across SQL Server, Power BI, and data modelling/DAX. Confident communicator able to bridge technical and non-technical teams. Proven experience in data migration, validation and performance reporting. Solid knowledge of Excel (advanced level). A full UK driving licence and ability to commute to offices in Liverpool (hybrid generally 2 days a week on site). Desirable experience includes exposure to Microsoft Fabric, Purview, Azure, or systems such as ActiveH, Xledger, TotalMobile or Pentana. Package & benefits Salary: £41,080 per annum (slightly higher for exceptional candidates) Contract: Permanent, 35 hours per week Hybrid working: Typically 2 days a week on site (some flexibility) Benefits include: Paid healthcare 28 days holiday + bank holidays + Christmas closure Enhanced family leave Defined contribution pension scheme (up to 10%) Gym and childcare allowances Cycle to Work and Wellbeing Initiatives Interested? If you re a data professional with housing experience who enjoys turning complex data into meaningful insight, we d love to hear from you. Apply with your CV or get in touch for a confidential chat about the role and wider opportunities in the data and analytics space.
Nov 03, 2025
Full time
We re working with a leading housing provider in Liverpool that s investing heavily in modern, cloud-first data platforms to drive smarter decisions across their organisation. This is an exciting opportunity for a Business Intelligence Analyst to shape how insight is delivered, using the latest Microsoft tools to improve services and outcomes for local communities. Why this role Join a forward-thinking housing organisation that s transforming its data and digital landscape. Work with modern tools including Microsoft Fabric, Power BI, SQL Server and SSRS, alongside new SaaS-based core systems. Get hands-on with upcoming projects around Purview, data science within Fabric, and the integration of structured and unstructured data. Clear progression pathways, including funded 13-month development programmes focusing on Data or AI. Be part of a genuinely supportive, values-driven team with a strong social purpose. What you ll be doing Build and maintain Power BI dashboards and reports that deliver clear, actionable insights. Design and optimise SQL queries and stored procedures, developing SSRS and Power BI reporting suites. Work with the Microsoft Fabric platform to unify data from multiple core systems into robust data models. Partner with departments to translate complex requirements into meaningful reporting and analysis. Ensure data quality, accuracy and governance across key business systems. Support the completion of regulatory and benchmarking returns (e.g. SDR, Housemark). Empower users across the business through self-service analytics and training. What you ll need Strong technical skills across SQL Server, Power BI, and data modelling/DAX. Confident communicator able to bridge technical and non-technical teams. Proven experience in data migration, validation and performance reporting. Solid knowledge of Excel (advanced level). A full UK driving licence and ability to commute to offices in Liverpool (hybrid generally 2 days a week on site). Desirable experience includes exposure to Microsoft Fabric, Purview, Azure, or systems such as ActiveH, Xledger, TotalMobile or Pentana. Package & benefits Salary: £41,080 per annum (slightly higher for exceptional candidates) Contract: Permanent, 35 hours per week Hybrid working: Typically 2 days a week on site (some flexibility) Benefits include: Paid healthcare 28 days holiday + bank holidays + Christmas closure Enhanced family leave Defined contribution pension scheme (up to 10%) Gym and childcare allowances Cycle to Work and Wellbeing Initiatives Interested? If you re a data professional with housing experience who enjoys turning complex data into meaningful insight, we d love to hear from you. Apply with your CV or get in touch for a confidential chat about the role and wider opportunities in the data and analytics space.
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Nov 03, 2025
Full time
I'm working with a growing Managed Services Provider to hire a Senior Technical Analyst (3rd Line) to join their high-performing team in Edinburgh (hybrid 2 days in office) . This is a role that combines hands-on problem-solving with real influence over how services evolve. You'll be the final escalation point for complex infrastructure, networking, cloud, and application issues, supporting and mentoring the 1st and 2nd line teams while ensuring service quality stays top tier. You'll be working closely with the Service Desk Coordinator to spot recurring issues, drive proactive improvements, and contribute to change management and root cause analysis. This role goes beyond firefighting as you'll act as the bridge between Managed Services and Professional Services, ensuring smooth project handovers and consistent technical standards. You'll document your work in IT Glue, build out a solid knowledge base, and engage directly with clients when needed by providing expert guidance and confident communication during escalations. They're looking for someone with proven experience in a senior technical support or infrastructure role, ideally within an MSP. You'll have strong skills across Windows Server, networking, Microsoft 365, Azure, and virtualisation , along with a good understanding of ITIL practices . Certifications such as Microsoft, Cisco, CompTIA or ITIL would be an advantageous but are not essential. Experience with PowerShell automation would be a huge bonus! If you don't hold the afore mentioned certifications don't worry as you'll also get paid study time and funded certifications in this role. In return, you'll join a forward-thinking MSP that truly values expertise and development. The role offers a salary of up to £40,000 , hybrid working (two days in the Edinburgh office ), 22 days' holiday plus 8 public holidays , rising with service to a maximum of 35 days, a 7% employer pension contribution , Private Medical Insurance and many more great benefits. If you're ready to step into a role where your knowledge, initiative, and leadership make a real impact this could be your perfect next move. Please apply or contact Matthew MacAlpine at Cathcart Technology.
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Nov 03, 2025
Contractor
Senior MuleSoft Developer 6 Month contract - Inside IR35 - up to £585 per day London based - hybrid working - 3 days office based Current NPPV3 clearance is highly desirable Your main responsibility will be to deliver clean, maintainable, and well-tested code that adheres to SOLID principles. You will work collaboratively across Quality Assurance, DevOps, and other development teams, sharing knowledge, supporting onboarding, and contributing to code reviews. Key Responsibilities Deliver high-quality, maintainable code and development outcomes. Manage data exchange between Back End services, Front End applications, and third-party APIs. Develop Server Side logic in collaboration with Business Analysts and QA, ensuring requirements are met and code is testable. Lead and contribute to technical user stories, focusing on integration and service optimisation. Document solutions using diagrams, flowcharts, and clear code comments. Ensure compliance with quality standards, including automated testing and code reviews. Address non-functional requirements such as performance, monitoring, and operational support. Support releases through all development environments, maintaining quality and reliability. Contribute to skill development and technology adoption within the team. Present technical concepts in demos and participate in user feedback sessions. Provide accurate work estimates and support agile planning. Balance delivery pace with documentation, test automation, and technical debt reduction. Skills and Experience We're looking for candidates with strengths in most of the following areas: Essential Experience delivering integration microservices using MuleSoft best practices. Proven ability to write clean, maintainable code following SOLID principles. Designing RAML, REST APIs, flow control, and error handling. Hands-on experience with the Anypoint Platform (CloudHub, VPC, VPN, DLB, Firewalls, and cloud technologies). Securing and managing APIs using API Manager. Developing frameworks for error handling and logging. Managing the API development life cycle from design to governance and management. Working with batch message processing, Salesforce, file, and database connectors. Using MUnit and practising test-driven development. Experience with REST, HTTP, MQ, JSON, XML, and SOA. Familiarity with CI/CD pipelines (Maven, Jenkins, Bitbucket, Git, MuleSoft). Desirable Experience working in consulting or public sector environments. Experience as a microservices developer. MuleSoft certification. Education and Other Requirements Typically, candidates have substantial experience in MuleSoft integration development (often 5+ years), but we welcome applicants with a range of backgrounds and relevant skills. Degree in a relevant field (eg Computer Science, Statistics) or equivalent practical experience. Eligible for SC clearance (requires 5 years' residency in the UK; citizenship is not mandatory). Able to adapt to changing priorities and client needs. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Nov 03, 2025
Full time
Support Analyst - 2nd / 3rd Line Support, Application Support, E-Trading, Financial / Banking An exciting and varied role working within a Trading House in The City . Candidates at all levels will be considered, whether a passionate gamer who's built their own rigs and loves solving complex technical puzzles, or an experienced engineer seeking a role where your expertise directly drives business success and personal rewards. Ideal candidates will have some Banking / Financial Background and Trade Floor / Market Data Support experience and whilst predominantly Windows candidates must have some Linux with any E-Trading experience highly beneficial. Role Overview: Provide day-to-day Technical Support of Traders and Business users from 1st through to 3rd Line Infrastructure Support. Monitor all technical infrastructure using available tools, promptly and proactively acting upon alerts or support requests Supporting and maintaining a number of In House and 3rd Party Trading, Risk and Settlement Systems both site and remotely. Managing vendor system upgrades and implementation. Provide Technical expertise in one Principal Area with deep knowledge, experience and personal objectives aligned with that area's remit Research, evaluate, and champion new technology, processes and working practices within your domain Essential Skills: A genuine enthusiasm for Technology - whether gained through professional experience or self-taught / personal interest Hands-on experience with Windows Desktop, Linux and Cloud Computing and some knowledge of Networks / Infrastructure. Windows Server / Active Directory - 2019/22/25. Automation and scripting experience with any of: PowerShell, Python, Bash, or similar. Problem-solving mindset with the ability to think critically under pressure Microsoft/AWS certifications or equivalent practical knowledge Awareness of Cyber Security Risks and their mitigation Nice To Have Skills: Familiarity with low-code or AI-assisted automation tools (e.g., n8n, Zapier, Microsoft Power Automate, or similar workflow orchestration platforms) Development background or coding interests in (any language - we value the problem-solving mindset) DevOps practices and tools (CI/CD, containerization, infrastructure as code) Cloud platforms experience beyond basic administration (AWS, Azure, GCP) Experience integrating AI or automation into operational workflows (e.g., monitoring, alerting, or data pipelines) Some knowledge of Atlassian Jira & Confluence Interest in emerging technologies (AI/ML, blockchain, IoT, edge computing) Open-source contributions or personal tech projects you're proud of Other Highly Desirable Skills: Previous Application Support - Ideally Trading / Market Data - Futures & Options Trading / Settlement Systems advantageous Some Networking - Routers, Switches and Firewalls including Cisco - able to configure and troubleshoot mid-range switches and set up / troubleshoot VLANs Strong Linux / Unix System Administration Beneficial - RedHat, Ubuntu, Solaris. Core understanding of Databases - SQL Server / Oracle. Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Nov 03, 2025
Full time
Purpose of Position As a CRM Specialist you will be part of the project team involved in the implementation of Salesforce new features (primarily Service Cloud and potentially Sales Cloud) at Awin. You will also be joining a team of CRM engineers and specialists reporting to the CRM Engineering Manager within CRM department. In this position, you will also be responsible for the day-to-day user management, maintenance and continuous roll out of Salesforce features. Key Responsibilities Participate to the CRM team sprints to implement features supporting the defined roadmap Work closely with CRM Business Analyst and/or CRM Architects to understand requirements and deliver best of class solutions Implement functionalities using point-and-click configurations (Flow Builder, Validation Rules, Lightning App Builder, etc.) Create technical designs with best practices in mind Troubleshoot Salesforce platform errors and propose possible solutions considering pros & cons Ensure long term success by creating and maintaining technical documentation Key Requirements 4+ years of proven hands-on experience working with Salesforce Service Cloud Experience of Salesforce Sales Cloud is a plus Strong experience working with Complex Flow Builder Highly customer and service oriented Ability to carry on tasks in autonomy and feedback on progress in a timely manner Relevant Salesforce Certifications such as Administrator, Platform App Builder or Service Cloud Consultant is a plus Excellent communication skills in English Our Offer Flexi-Week and Work-Life Balance : We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves. Remote Working Allowance : You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately. Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions Development : We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development. Established in 2000, Awin is proud of our dynamic, social and inclusive culture. Like all businesses, we've had to adapt and nurture our culture in a virtual environment. Our virtual hub brings our colleagues from across the globe together for various social activities. Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world's leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
Head of Data Entertainment Company London (4 days per week in the office) £120,000 + Private Health + Other benefits This is an exciting opportunity to join a leading entertainment business that is redefining audience engagement across digital and physical experiences. The company is investing heavily in its data capabilities and is looking for an experienced Head of Data to lead the evolution of its data platform, governance, and analytics strategy. The Role As Head of Data, you will own the commercial data strategy and oversee a growing team of engineers and analysts. You'll be responsible for leading the development of a centralised data platform in Google Cloud Platform, integrating data across ticketing, merchandise, digital, and hospitality channels to create a single source of truth. You'll partner with senior stakeholders across marketing, finance, and operations to ensure the data infrastructure supports business growth and audience understanding. Alongside this, you will shape the roadmap for advanced analytics, predictive modelling, and machine learning initiatives that drive customer engagement and commercial performance. Key Responsibilities Implement and evolve the business-wide data strategy aligned with commercial goals. Lead the design and scaling of the central data platform in GCP. Oversee governance, compliance, and data quality frameworks. Standardise reporting and insights delivery through Power BI and Omni. Deploy predictive analytics models, including CLV and propensity scoring. Partner with cross-functional teams to enable smarter use of data across digital and physical channels. Lead, mentor, and grow a high-performing data team. Tech Stack GCP Power BI Omni SQL Python DBT Docker Your Background Proven experience leading data teams across engineering, analytics, and BI. Strong technical understanding of modern data platforms and pipelines. Skilled in stakeholder management, governance, and cross-functional collaboration. Experience building predictive models or enabling ML-driven insights. Background within entertainment, media, or audience-based industries is advantageous.
Nov 03, 2025
Full time
Head of Data Entertainment Company London (4 days per week in the office) £120,000 + Private Health + Other benefits This is an exciting opportunity to join a leading entertainment business that is redefining audience engagement across digital and physical experiences. The company is investing heavily in its data capabilities and is looking for an experienced Head of Data to lead the evolution of its data platform, governance, and analytics strategy. The Role As Head of Data, you will own the commercial data strategy and oversee a growing team of engineers and analysts. You'll be responsible for leading the development of a centralised data platform in Google Cloud Platform, integrating data across ticketing, merchandise, digital, and hospitality channels to create a single source of truth. You'll partner with senior stakeholders across marketing, finance, and operations to ensure the data infrastructure supports business growth and audience understanding. Alongside this, you will shape the roadmap for advanced analytics, predictive modelling, and machine learning initiatives that drive customer engagement and commercial performance. Key Responsibilities Implement and evolve the business-wide data strategy aligned with commercial goals. Lead the design and scaling of the central data platform in GCP. Oversee governance, compliance, and data quality frameworks. Standardise reporting and insights delivery through Power BI and Omni. Deploy predictive analytics models, including CLV and propensity scoring. Partner with cross-functional teams to enable smarter use of data across digital and physical channels. Lead, mentor, and grow a high-performing data team. Tech Stack GCP Power BI Omni SQL Python DBT Docker Your Background Proven experience leading data teams across engineering, analytics, and BI. Strong technical understanding of modern data platforms and pipelines. Skilled in stakeholder management, governance, and cross-functional collaboration. Experience building predictive models or enabling ML-driven insights. Background within entertainment, media, or audience-based industries is advantageous.
Head of Data - £120,000 + Private Health + Free Lunch London (Hybrid, 4 days onsite) Are you a data leader who loves turning complex, unstructured data into commercial impact? This is your chance to shape the data vision for one of the UK's most iconic sports brands. After the current Head of Data moved on to travel the world, the club is now investing in a permanent data leader to take ownership of its growing data platform and fan data strategy. What you'll do Lead the data strategy - ensure engineers, analysts, and business teams have what they need to deliver value. Evolve a centralised data platform (GCP) integrating data from merchandise, ticketing, digital, and more - across batch and real-time pipelines. Act as the SME for infrastructure design , governance, and compliance frameworks. Oversee reporting and insights across Power BI and Omni (a modern BI tool similar to Looker), defining and standardising KPIs. Drive predictive analytics and machine learning initiatives, such as customer lifetime value and propensity modelling. Partner cross-functionally to support commercial teams - hospitality, retail, fan engagement, digital, and finance. Key projects on the roadmap Finance ERP system integration Fan data enhancement via CDP Club-wide reporting rollout Predictive modelling and segmentation F&B and digital journey optimisation Tech environment GCP - data warehouse and pipelines Power BI / Omni - visualisation and exploration SQL, Python, DBT, Docker Exposure to web & app event tracking and modern data tooling About you Proven leadership of data teams in modern cloud environments. Skilled in stakeholder management and translating data into commercial action. Experienced across data strategy, architecture, and analytics delivery. Comfortable working hands-on where needed, but equally confident shaping long-term direction. Ideally, you bring a fresh perspective from outside football . The setup Hybrid: 4 days per week onsite (London) Package: £120,000 + Private Health + Free Lunch Small but growing team: currently 3-4, with headcount planned to scale to 10. If you're excited by the idea of building a modern, cloud-first data function at a household-name sports brand - this is the role.
Nov 03, 2025
Full time
Head of Data - £120,000 + Private Health + Free Lunch London (Hybrid, 4 days onsite) Are you a data leader who loves turning complex, unstructured data into commercial impact? This is your chance to shape the data vision for one of the UK's most iconic sports brands. After the current Head of Data moved on to travel the world, the club is now investing in a permanent data leader to take ownership of its growing data platform and fan data strategy. What you'll do Lead the data strategy - ensure engineers, analysts, and business teams have what they need to deliver value. Evolve a centralised data platform (GCP) integrating data from merchandise, ticketing, digital, and more - across batch and real-time pipelines. Act as the SME for infrastructure design , governance, and compliance frameworks. Oversee reporting and insights across Power BI and Omni (a modern BI tool similar to Looker), defining and standardising KPIs. Drive predictive analytics and machine learning initiatives, such as customer lifetime value and propensity modelling. Partner cross-functionally to support commercial teams - hospitality, retail, fan engagement, digital, and finance. Key projects on the roadmap Finance ERP system integration Fan data enhancement via CDP Club-wide reporting rollout Predictive modelling and segmentation F&B and digital journey optimisation Tech environment GCP - data warehouse and pipelines Power BI / Omni - visualisation and exploration SQL, Python, DBT, Docker Exposure to web & app event tracking and modern data tooling About you Proven leadership of data teams in modern cloud environments. Skilled in stakeholder management and translating data into commercial action. Experienced across data strategy, architecture, and analytics delivery. Comfortable working hands-on where needed, but equally confident shaping long-term direction. Ideally, you bring a fresh perspective from outside football . The setup Hybrid: 4 days per week onsite (London) Package: £120,000 + Private Health + Free Lunch Small but growing team: currently 3-4, with headcount planned to scale to 10. If you're excited by the idea of building a modern, cloud-first data function at a household-name sports brand - this is the role.
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data.This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation.You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Nov 03, 2025
Full time
Role Overview We are working with a Charity who are seeking a proactive and detail-oriented Cyber Security Analyst to support the ongoing protection of their digital assets, systems, and data.This home-based role will be instrumental in monitoring threats, identifying risk, assessing vulnerabilities, and improving their security posture across the organisation.You'll work closely with the IT Security Manager, wider IT team, and third-party partners to ensure security best practices are maintained across their cloud and on-premise environments. Key Responsibilities Conduct threat and vulnerability assessments and recommend remediation steps Support the investigation of security incidents and policy violations Assist with risk assessments and security audits Implement and maintain security standards, and guidelines Work with third-party vendors and partners on pen testing and remediation activities Support awareness campaigns to improve cybersecurity hygiene among staff Assist in the development and implementation of disaster recovery and business continuity plans. Produce reports and metrics for senior IT and governance stakeholders Stay updated with the latest threats, trends, and compliance requirements (e.g., GDPR, PCI DSS, Cyber Essentials) Person Specification Essential: Demonstrable experience in a related role Excellent problem-solving, analytical, and communication skills An appetite for keeping up to date with the latest developments in technology, business practices, and the wider threat environment Ability to work independently and remotely with minimal supervision Understanding of current threats, attack vectors, and security frameworks Familiarity with Microsoft 365 security tools (Defender, Purview, Entra, etc.) Working knowledge of network protocols, email security, and IT architectures Right to work in the UK Desirable: Industry certifications (e.g., CompTIA Security+, SSCP) Experience in the charity or non-profit sector Familiarity with Microsoft Azure cloud platforms and identity management Experience with compliance frameworks (PCI DSS, Cyber Essentials) Experience with auditing and compliance Experience of BCP/DR
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Nov 03, 2025
Full time
Information Security Engineer Birmingham, West Midlands Full time Permanent £50,000 - £55,000 Per Annum, Plus Benefis Package Our leading services client in Birmingham is seeking a highly skilled Information Security Engineer/Analyst on a full time basis, to help strengthen their Cyber Security posture and safeguard their systems and data. Reporting directly to the Head of IT this is a hands-on technical role focused on securing enterprise applications, infrastructure, and sensitive data. You'll be instrumental in implementing and maintaining robust security measures, conducting assessments, and responding to incidents. Collaboration across departments will be key to embedding security best practices throughout the organisation. Key Duties & Responsibilities: Evaluate application architecture, source code, and third-party integration's for security risks Support secure software development lifecycle (SDLC) processes and promote secure coding standards Identify and remediate vulnerabilities using industry-standard tools Administer and configure security technologies (e.g., firewalls, SIEM, IDS/IPS, endpoint protection) Oversee access controls and identity management systems Conduct penetration testing and routine vulnerability scans Monitor networks and systems for threats; lead incident response efforts Perform root cause analysis and maintain incident response protocols Recommend enhancements to improve overall security posture Deliver security awareness training and ensure compliance with policies Produce monthly security reports and maintain documentation Required Skills & Experience: Recent and significant experience in cyber security or information security roles Familiarity with frameworks such as MITRE ATT&CK, NIST, ISO 27001, Cyber Essentials+ Hands-on experience with tools like Nessus, Qualys, SIEM, EDR, DLP, VPNs, and firewalls Strong understanding of network protocols (TCP/IP, DNS, HTTP, SSH) and segmentation Knowledge of Zero Trust architecture and cloud-native security practices Proficiency in identity and access management (Azure AD, MFA, SSO, RBAC) Skilled in log analysis, threat detection, and incident handling Excellent communication and stakeholder engagement abilities Certifications such as CEH, OSCP, CISSP, Security+, or GSEC are advantageous Benefits: 4% Pension Life Insurance 3 x salary 25 days annual leave plus stautory - 1 x extra day every year for the first 3 years Blue Light Card Medicash - includes discounted gym memberships etc. If your profile demonstrates strong and recent experience in the above areas - please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Microsoft & Cybersecurity Engineer - Somerset (Onsite, Inside IR35) Start Date: ASAP Duration: 6-8 Weeks IR35: Inside IR35 Location: Somerset (onsite) We're supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities / Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7-11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks / Taegis (SIEM) Endpoint and server patching Ability to see technical issues through to resolution Confidence to research and troubleshoot independently Act as a technical escalation point for Cyber Analysts The Role: You'll work closely with the internal IT and cybersecurity teams, assisting with queries across both disciplines. The customer understands this isn't a role for a deep specialist in either area - they're seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices.
Nov 03, 2025
Contractor
Microsoft & Cybersecurity Engineer - Somerset (Onsite, Inside IR35) Start Date: ASAP Duration: 6-8 Weeks IR35: Inside IR35 Location: Somerset (onsite) We're supporting a partner with a short-term requirement for a Microsoft & Cybersecurity Engineer to assist with both infrastructure and security operations. This is a hands-on, blended role requiring someone confident across the Microsoft ecosystem who can also provide technical input on cybersecurity matters. Key Responsibilities / Requirements: Microsoft ecosystem: Microsoft 365, Entra, Exchange (on-prem & cloud) Active Directory , AD Sync, Windows 7-11 Windows Server: 2008 R2, 2012 R2, 2016, 2019, 2022, 2025 ManageEngine Central and SentinelOne Secureworks / Taegis (SIEM) Endpoint and server patching Ability to see technical issues through to resolution Confidence to research and troubleshoot independently Act as a technical escalation point for Cyber Analysts The Role: You'll work closely with the internal IT and cybersecurity teams, assisting with queries across both disciplines. The customer understands this isn't a role for a deep specialist in either area - they're seeking a well-rounded engineer with solid Microsoft infrastructure experience and good working knowledge of cybersecurity tools and practices.
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You'll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you'll develop your project management skills and get involved in project implementations; from PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You'll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU'LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU'LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU'LL NEED A Computing related degree with a minimum 2:1. You'll be working with customers, and other internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you'll need to be the sort of person who wants to keep learning and developing your skills.
Nov 03, 2025
Full time
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You'll be speaking with the customer to establish the problem; then working out a solution for them. As you gain experience, you'll develop your project management skills and get involved in project implementations; from PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You'll get loads of training and support from more experienced colleagues, and will take on more responsibility as time goes on. There will be a lot of investment in training and development for you. Over the first 2 years your strengths and interests will become clear, and your specific career path can be planned. For example, you may want to work towards being a senior support analyst, a network engineer, or a security engineer. Or perhaps customer management and line management if you like the sound of that. Other graduates have done well and progressed with the business. WHERE YOU'LL BE DOING IT The offices are near Liverpool Street station in the City of London. Most of the customers are based within walking distance (or a short tube ride). Once you have a bit more experience you will be able to work from home for one day a week, rising to 2. WHAT YOU'LL GET In addition to a starting salary of between £, you will get benefits including: subsidised gym membership, season ticket loan, subsidised lunch, and a bonus based on company performance. Hours are 8am-5pm, or 9am to 6pm Monday to Friday (occasional, paid, after hours or weekend work where needed). WHAT YOU'LL NEED A Computing related degree with a minimum 2:1. You'll be working with customers, and other internal departments, so you need to be happy dealing with people (bonus points if you already have some experience working with people, for example in a retail, hospitality, or customer service role). And you'll need to be the sort of person who wants to keep learning and developing your skills.
IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits The IT Project Manager is responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross functional teams-including software developers, network engineers, cybersecurity specialists, and business stakeholders-to ensure seamless project delivery. Key Responsibilities Project Planning & Execution Define project scope, goals, and deliverables that support business objectives. Develop detailed project plans, schedules, and budgets, including resource allocation and risk management. Manage all phases of the project lifecycle-initiation, planning, execution, monitoring, and closure. Track progress, manage dependencies, and ensure timely delivery of milestones. Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated. Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades. Coordinate vendor relationships and third-party integrations when applicable. Serve as the key liaison between technical teams, business leaders, and end-users. Communicate project status, risks, and issues through detailed reports and executive updates. Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Identify and mitigate project risks and issues proactively. Ensure deliverables meet quality assurance standards and align with IT governance frameworks. Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management Lead and motivate project teams across technical disciplines. Support Agile and DevOps principles to foster collaboration and continuous improvement. Mentor junior project coordinators or business analysts when needed. Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana. Experience with Agile, Scrum, or hybrid delivery methodologies. Excellent communication, stakeholder management, and problem-solving skills. Ability to balance technical depth with business understanding
Nov 03, 2025
Full time
IT Project Manager Feltham (Hybrid Working) £45,000 - £50,000 Base + Benefits The IT Project Manager is responsible for planning, executing, and delivering technology projects that align with business goals and strategic priorities. This role ensures projects are completed on time, within budget, and meet defined objectives. The IT Project Manager works closely with cross functional teams-including software developers, network engineers, cybersecurity specialists, and business stakeholders-to ensure seamless project delivery. Key Responsibilities Project Planning & Execution Define project scope, goals, and deliverables that support business objectives. Develop detailed project plans, schedules, and budgets, including resource allocation and risk management. Manage all phases of the project lifecycle-initiation, planning, execution, monitoring, and closure. Track progress, manage dependencies, and ensure timely delivery of milestones. Collaborate with IT teams to ensure infrastructure, applications, and security requirements are properly integrated. Oversee software development, system implementations, cloud migrations, or IT infrastructure upgrades. Coordinate vendor relationships and third-party integrations when applicable. Serve as the key liaison between technical teams, business leaders, and end-users. Communicate project status, risks, and issues through detailed reports and executive updates. Facilitate meetings, sprint reviews, and retrospectives in Agile environments. Identify and mitigate project risks and issues proactively. Ensure deliverables meet quality assurance standards and align with IT governance frameworks. Maintain compliance with internal IT policies, data protection laws, and cybersecurity standards. Leadership & Team Management Lead and motivate project teams across technical disciplines. Support Agile and DevOps principles to foster collaboration and continuous improvement. Mentor junior project coordinators or business analysts when needed. Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS Project, or Asana. Experience with Agile, Scrum, or hybrid delivery methodologies. Excellent communication, stakeholder management, and problem-solving skills. Ability to balance technical depth with business understanding
About the Role We are seeking an experienced Application Support Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/3 support for Endur applications, ensuring timely incident and problem resolution. Monitor system performance, investigate issues, and coordinate with development teams for fixes. Manage change requests, enhancements, and system upgrades in line with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred). Ability to work in a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . Experience with automation and Scripting for support processes. Familiarity with DevOps practices and CI/CD pipelines.
Nov 03, 2025
Full time
About the Role We are seeking an experienced Application Support Analyst with deep expertise in Endur to join our team. The successful candidate will be responsible for providing hands-on support, troubleshooting, and issue resolution for business-critical applications, ensuring system stability and smooth day-to-day operations. Key Responsibilities Provide Level 2/3 support for Endur applications, ensuring timely incident and problem resolution. Monitor system performance, investigate issues, and coordinate with development teams for fixes. Manage change requests, enhancements, and system upgrades in line with business requirements. Liaise with stakeholders, including traders, risk managers, and IT teams, to ensure system reliability and alignment with business needs. Create and maintain technical documentation, runbooks, and support procedures. Required Skills & Experience 8-10 years of hands-on experience in Endur application support . Strong knowledge of energy/commodity trading workflows and processes. Excellent problem-solving, debugging, and analytical skills. Experience with incident, problem, and change management (ITIL framework preferred). Ability to work in a fast-paced, business-critical environment with strong communication skills. Nice to Have Exposure to cloud technologies (AWS and/or Azure) . Experience with automation and Scripting for support processes. Familiarity with DevOps practices and CI/CD pipelines.
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The role would suit an ambitious lawyer who wishes to develop/grow within an established legal function. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Nov 03, 2025
Full time
Ready to shape the future of AI-powered enterprise technology? We re seeking a bright, ambitious Legal Counsel / Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world s leading cloud communications and Customer Experience technology providers. As Europe s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries and we re scaling fast. This is your opportunity to make a genuine impact in a high-growth SaaS environment where innovation, collaboration, and technology drive everything we do. The role would suit an ambitious lawyer who wishes to develop/grow within an established legal function. The Role at a Glance In-House Legal Counsel / Commercial Lawyer Bracknell Hybrid Working 3 days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service / Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner and industry analysts worldwide, we combine cloud, AI, and automation to redefine how businesses connect with customers. Our culture is ambitious, inclusive, and technology-driven - we re building the future of customer experience, and we want people who are ready to make their mark. The Legal Counsel Role: An exceptional opportunity has arisen for a talented Legal Counsel to join our dynamic and expanding in-house Legal team at the heart of a global technology success story. Working in close partnership with, and reporting directly to, the Head of Legal, you ll play a pivotal role in providing pragmatic, commercially astute legal guidance across a fast-moving, innovation-driven SaaS environment. This is a role for those who want to do more than just advise; it s for someone who wants to shape, influence, and enable growth. You ll be supporting strategic projects that span multiple international markets, advising on complex commercial agreements, and helping to steer the legal strategy of a company that s transforming how the world connects through cloud and AI technologies. It s the perfect platform for a law firm-trained or in-house solicitor who s ready to take ownership of their own caseload, build strong partnerships across the business, and make a tangible impact from day one. With a strong emphasis on commercial contracting, tender processes, and technology-focused initiatives, this role offers genuine scope for professional growth and the chance to thrive in a team that values curiosity, collaboration, and ambition. What Your Day Might Look Like: • Lead the drafting, review, and negotiation of complex commercial agreements including MSAs, EULAs, DPAs, software licensing, and partner/supplier contracts. • Provide legal input across enterprise and public sector tenders, ensuring compliance and commercial edge. • Deliver clear, business-enabling advice that empowers teams to move fast, confidently and compliantly. • Enhance and evolve contracting processes, playbooks, and templates for scalability and efficiency. • Support strategic corporate, company secretarial, IP, M&A, and data projects as the company continues its global expansion. About You: • Qualified Solicitor (England & Wales) ideally 1 3 years PQE • Strong academic background • Trained at a top law firm or qualified in-house within a tech-focused organisation • Excellent knowledge of commercial contracts • Ability to manage a caseload independently • Strong communication, drafting, and stakeholder management skills • Genuine interest in technology, AI, and intellectual property • Pragmatic, proactive, and eager to grow in a high-performance team Why Join Content Guru? Join a company that s transforming how the world communicates. At Content Guru, you ll work with some of the brightest minds in cloud technology, advising on cutting-edge projects that shape global customer experiences. Your voice will matter, your ideas will count, and your career will accelerate in an environment built on innovation, trust, and opportunity. Ready to make your mark? If you re a tech-savvy, ambitious lawyer with a passion for innovation, this is your chance to help shape the legal backbone of a global technology success story. Apply now for a fast-track path to the Hiring Manager and start building a career where the future of tech meets the future of law. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
