Who we are and why we are needed The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. Across the UK, talented people within communities are building practical solutions to our most complex challenges from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. The Fore is the UK s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale. Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system. The role In the next phase of The Fore s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We re a small, agile charity so you ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as: ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners. Key responsibilities Grant making and programme delivery Provides strategic oversight of the grant-making model, ensuring alignment with The Fore s overall mission and priorities Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach Partnerships and income Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity Supports colleagues to shape high-quality proposals, renewals, and reporting Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders Ensures that The Fore s external messaging and positioning are clear, compelling and aligned with partner priorities Acts as a senior escalation point for complex funder relationships or delivery challenges Supports the ongoing development of The Fore s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore s portfolio Impact, data and systems Holds responsibility for the organisation s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning Ensures that insight and impact are translated into clear, compelling external communications to support The Fore s positioning and influence People and internal operations Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented Holds oversight responsibility for The Fore s physical office space and equipment, managing lease and facilities contracts Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms Governance, compliance, risk and finance Oversees the organisation s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security) Experience and attributes Minimum 5 years experience in a senior operations or programme oversight role Track record of translating strategy into operational plans and delivery Exceptional interpersonal, communication and presentation skills Track record of developing and sustaining excellent relationships with stakeholders Exceptional people management skills Strong prioritisation skills and highly organised Demonstrable self-starter with excellent follow-through Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style Key details Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure. Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home). Reports to: CEO
Apr 01, 2026
Full time
Who we are and why we are needed The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. Across the UK, talented people within communities are building practical solutions to our most complex challenges from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. The Fore is the UK s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale. Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system. The role In the next phase of The Fore s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We re a small, agile charity so you ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as: ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners. Key responsibilities Grant making and programme delivery Provides strategic oversight of the grant-making model, ensuring alignment with The Fore s overall mission and priorities Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach Partnerships and income Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity Supports colleagues to shape high-quality proposals, renewals, and reporting Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders Ensures that The Fore s external messaging and positioning are clear, compelling and aligned with partner priorities Acts as a senior escalation point for complex funder relationships or delivery challenges Supports the ongoing development of The Fore s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore s portfolio Impact, data and systems Holds responsibility for the organisation s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning Ensures that insight and impact are translated into clear, compelling external communications to support The Fore s positioning and influence People and internal operations Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented Holds oversight responsibility for The Fore s physical office space and equipment, managing lease and facilities contracts Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms Governance, compliance, risk and finance Oversees the organisation s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security) Experience and attributes Minimum 5 years experience in a senior operations or programme oversight role Track record of translating strategy into operational plans and delivery Exceptional interpersonal, communication and presentation skills Track record of developing and sustaining excellent relationships with stakeholders Exceptional people management skills Strong prioritisation skills and highly organised Demonstrable self-starter with excellent follow-through Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style Key details Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure. Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home). Reports to: CEO
Digital Communications Officer - Short term temporary assignment Full-time London Hybrid Join a world-leading university and help shape the digital presence of a major faculty working at the forefront of education and research. About the role We're looking for a Digital Communications Officer to deliver impactful digital content and support a wide range of communications activity across web, social and email. You will: Create and manage high-quality digital content and campaigns. Oversee day-to-day social media activity across key platforms. Edit, publish and optimise website content for smooth user journeys. Produce newsletters, event promotions and key internal/external communications. Use analytics to measure performance and drive improvements. Work collaboratively with colleagues, academics and specialist teams. Ensure all communications are accessible, inclusive and aligned with brand standards. About you You bring: Experience across digital communications, social media and CMS editing. Excellent writing skills and attention to detail. Confidence with analytics tools and data-driven decision-making. Strong organisation and stakeholder management skills. A proactive, creative and collaborative approach. Strong digital literacy, including Microsoft Office, digital design tools (e.g. Adobe CS and Canva), website content management systems, ideally Drupal HTML email platforms, social media channels and management tools. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Digital Communications Officer - Short term temporary assignment Full-time London Hybrid Join a world-leading university and help shape the digital presence of a major faculty working at the forefront of education and research. About the role We're looking for a Digital Communications Officer to deliver impactful digital content and support a wide range of communications activity across web, social and email. You will: Create and manage high-quality digital content and campaigns. Oversee day-to-day social media activity across key platforms. Edit, publish and optimise website content for smooth user journeys. Produce newsletters, event promotions and key internal/external communications. Use analytics to measure performance and drive improvements. Work collaboratively with colleagues, academics and specialist teams. Ensure all communications are accessible, inclusive and aligned with brand standards. About you You bring: Experience across digital communications, social media and CMS editing. Excellent writing skills and attention to detail. Confidence with analytics tools and data-driven decision-making. Strong organisation and stakeholder management skills. A proactive, creative and collaborative approach. Strong digital literacy, including Microsoft Office, digital design tools (e.g. Adobe CS and Canva), website content management systems, ideally Drupal HTML email platforms, social media channels and management tools. Inventum Group is acting as an Employment Agency in relation to this vacancy.
Blue Pelican Consulting Limited
Tunbridge Wells, Kent
Role: Senior Compliance Officer,Marketing Communications -Financial ServicesLocation: Hybrid Near to Tunbridge Wells (2 days in office)Salary: £40,000 £45,000 + 10% bonus + benefitsTerm: 12-month FTC Theres a certain kind of person who loves detail. Who notices when something sounds a bit off, or when a line in an advert might not quite hold up under the rules click apply for full job details
Apr 01, 2026
Full time
Role: Senior Compliance Officer,Marketing Communications -Financial ServicesLocation: Hybrid Near to Tunbridge Wells (2 days in office)Salary: £40,000 £45,000 + 10% bonus + benefitsTerm: 12-month FTC Theres a certain kind of person who loves detail. Who notices when something sounds a bit off, or when a line in an advert might not quite hold up under the rules click apply for full job details
The Information Security Officer will support the safeguarding of the organisation's information assets by identifying risks, monitoring security controls, and ensuring best-practice governance. The role also contributes to incident response, third-party oversight, and ongoing security improvements. It is a hybrid role. You can choose to work in either one of the offices: Manchester, Cardiff, London. Client Details The client is a rapid growing finance service provider, with a strong focus on data protection, operational resilience, and continuous improvement in cybersecurity. They offer a supportive environment with investment in modern tools, frameworks, and professional development. Description Conduct and support information security risk assessments, vulnerability reviews, and the maintenance of the risk register. Work closely with SOC team and infrastructure team for remediation plan Assist with regulatory and audit obligations by preparing documentation and ensuring compliance with legal standards. Maintain and update security policies, standards, and procedures to reflect organisational needs and current threats. Deliver security awareness initiatives and training to promote secure behaviours across the organisation. Perform due-diligence reviews of third-party suppliers and support ongoing monitoring of external security risks. Profile Experience in information security, risk assessment within a regulated or structured environment. Familiarity with security monitoring tools, vulnerability management, and supporting audit activities. Understanding of security frameworks such as ISO 27001, NIST, or Cyber Essentials. Strong communication skills, with the ability to explain technical security matters to non-technical stakeholders. Highly organised, proactive, and capable of managing multiple priorities with attention to detail. Relevant qualifications (CISM is highly preferred) or certifications (e.g., CISMP, Security+, CISM, CISSP, SC-200, AZ-500) Job Offer Hybrid role: 60% in Manchester, Cardiff or London office 25 days holiday plus birthday off Pension Scheme (8% matched) Life Assurance Private Medical Insurance Gym Memberships Retails discounts
Apr 01, 2026
Full time
The Information Security Officer will support the safeguarding of the organisation's information assets by identifying risks, monitoring security controls, and ensuring best-practice governance. The role also contributes to incident response, third-party oversight, and ongoing security improvements. It is a hybrid role. You can choose to work in either one of the offices: Manchester, Cardiff, London. Client Details The client is a rapid growing finance service provider, with a strong focus on data protection, operational resilience, and continuous improvement in cybersecurity. They offer a supportive environment with investment in modern tools, frameworks, and professional development. Description Conduct and support information security risk assessments, vulnerability reviews, and the maintenance of the risk register. Work closely with SOC team and infrastructure team for remediation plan Assist with regulatory and audit obligations by preparing documentation and ensuring compliance with legal standards. Maintain and update security policies, standards, and procedures to reflect organisational needs and current threats. Deliver security awareness initiatives and training to promote secure behaviours across the organisation. Perform due-diligence reviews of third-party suppliers and support ongoing monitoring of external security risks. Profile Experience in information security, risk assessment within a regulated or structured environment. Familiarity with security monitoring tools, vulnerability management, and supporting audit activities. Understanding of security frameworks such as ISO 27001, NIST, or Cyber Essentials. Strong communication skills, with the ability to explain technical security matters to non-technical stakeholders. Highly organised, proactive, and capable of managing multiple priorities with attention to detail. Relevant qualifications (CISM is highly preferred) or certifications (e.g., CISMP, Security+, CISM, CISSP, SC-200, AZ-500) Job Offer Hybrid role: 60% in Manchester, Cardiff or London office 25 days holiday plus birthday off Pension Scheme (8% matched) Life Assurance Private Medical Insurance Gym Memberships Retails discounts
My client is seeking an experienced Internal & Corporate Communications professional to join their team on a part-time, 12-month fixed-term contract. If you are passionate about creating engaging content, shaping culture, and driving meaningful employee engagement, this role offers the perfect opportunity to make a significant impact. Day-to-day of the role: Plan and deliver creative, multi-channel internal communications campaigns. Enhance our internal communications strategy, tools, and processes. Use insight, data, and analytics to shape targeted communications that deliver results. Lead key internal events, including all-staff meetings and employee recognition initiatives. Promote two-way communication across internal platforms. Act as a brand ambassador and ensure a consistent tone of voice across all messaging. Required Skills & Qualifications: Proven experience delivering impactful internal communications strategies. Strong writing, editing, and storytelling skills. Experience managing a variety of communication channels and delivering content for diverse audiences. Confidence in working with and advising senior leaders. Skilled in planning and delivering large-scale internal events. Highly organised, proactive, and comfortable managing multiple priorities. A collaborative approach and commitment to fostering an inclusive workplace. Confidence in championing brand standards and tone of voice. A relevant qualification in marketing, PR, communications-or equivalent professional experience. Benefits: Opportunity to shape company culture and enhance employee engagement. Work in a supportive and inclusive environment. Be part of a committed team focused on diversity and inclusion. Apply now for immediate consideratiuon!
Apr 01, 2026
Full time
My client is seeking an experienced Internal & Corporate Communications professional to join their team on a part-time, 12-month fixed-term contract. If you are passionate about creating engaging content, shaping culture, and driving meaningful employee engagement, this role offers the perfect opportunity to make a significant impact. Day-to-day of the role: Plan and deliver creative, multi-channel internal communications campaigns. Enhance our internal communications strategy, tools, and processes. Use insight, data, and analytics to shape targeted communications that deliver results. Lead key internal events, including all-staff meetings and employee recognition initiatives. Promote two-way communication across internal platforms. Act as a brand ambassador and ensure a consistent tone of voice across all messaging. Required Skills & Qualifications: Proven experience delivering impactful internal communications strategies. Strong writing, editing, and storytelling skills. Experience managing a variety of communication channels and delivering content for diverse audiences. Confidence in working with and advising senior leaders. Skilled in planning and delivering large-scale internal events. Highly organised, proactive, and comfortable managing multiple priorities. A collaborative approach and commitment to fostering an inclusive workplace. Confidence in championing brand standards and tone of voice. A relevant qualification in marketing, PR, communications-or equivalent professional experience. Benefits: Opportunity to shape company culture and enhance employee engagement. Work in a supportive and inclusive environment. Be part of a committed team focused on diversity and inclusion. Apply now for immediate consideratiuon!
Digital Communications Officer Location : City of London Working times : Monday to Friday (Hybrid) Duration: 3 Months Pay rate: £19.14 per hour We are delighted to be supporting our client in the recruitment of a 'Digital Communications Officer', on a full-time, temporary basis! Purpose: The post holder will execute the content and communications strategy, raising awareness and reputation of a department. You will support the delivery of integrated digital communications content and campaigns, building brand narrative and thought leadership with key global audiences. You will support the development, management and optimisation of website content and information architecture to enable seamless user journeys, drive traffic and create engagement with key audiences. Key responsibilities: Proactively develop in-depth knowledge of departments research work, building relationships with key stakeholders and returning this knowledge to the role, ensuring the highest degree of professionalism and expertise is built into website content and digital communications for the team. Collaborate with colleagues in the Marketing and Communications team, and in various departments, to promote and support marketing and communications activities, and implement integrated campaigns across digital communications channels. Support the Marketing and Communications team with assisting large-scale public events delivery where required. Bring a data-driven approach to all areas of the role and create data analytics reports to assess the effectiveness of website content and digital communications as part of the monthly and annual marketing and communications performance frameworks. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Apr 01, 2026
Seasonal
Digital Communications Officer Location : City of London Working times : Monday to Friday (Hybrid) Duration: 3 Months Pay rate: £19.14 per hour We are delighted to be supporting our client in the recruitment of a 'Digital Communications Officer', on a full-time, temporary basis! Purpose: The post holder will execute the content and communications strategy, raising awareness and reputation of a department. You will support the delivery of integrated digital communications content and campaigns, building brand narrative and thought leadership with key global audiences. You will support the development, management and optimisation of website content and information architecture to enable seamless user journeys, drive traffic and create engagement with key audiences. Key responsibilities: Proactively develop in-depth knowledge of departments research work, building relationships with key stakeholders and returning this knowledge to the role, ensuring the highest degree of professionalism and expertise is built into website content and digital communications for the team. Collaborate with colleagues in the Marketing and Communications team, and in various departments, to promote and support marketing and communications activities, and implement integrated campaigns across digital communications channels. Support the Marketing and Communications team with assisting large-scale public events delivery where required. Bring a data-driven approach to all areas of the role and create data analytics reports to assess the effectiveness of website content and digital communications as part of the monthly and annual marketing and communications performance frameworks. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Job Title: Payroll Officer About the Role We are seeking a detail-oriented and highly analytical Payroll Officer with strong UK payroll experience and advanced Excel skills to join our growing team. This is an excellent opportunity for a payroll professional who wants to deepen their UK expertise while gaining hands-on exposure to EMEA payroll operations. You will play a key role in ensuring accurate and timely processing of UK payroll, while supporting the wider team with reporting, reconciliation, and continuous improvement initiatives. Over time, you will have the opportunity to learn and assist with EMEA payrolls, expanding your international payroll knowledge. Key Responsibilities UK Payroll (Core Focus): End-to-end processing of UK payroll EMEA payroll processing Ensure compliance with HMRC legislation, statutory payments, pensions, and benefits Manage starters, leavers, and payroll changes Reconcile payroll reports and resolve discrepancies Prepare payroll journals and support month-end reporting Handle payroll queries in a timely and professional manner Reporting & Analysis: Use advanced Excel (pivot tables, XLOOKUP/VLOOKUP, formulas, data validation) to analyse payroll data Perform payroll reconciliations and variance analysis Generate ad hoc payroll reports for Finance and HR EMEA Exposure (Development Opportunity): Support payroll processes across selected EMEA countries Assist with international payroll reconciliations and compliance checks Learn country-specific payroll legislation and practices Liaise with external payroll providers where applicable About You Proven experience processing UK payroll end-to-end Strong understanding of UK payroll legislation and HMRC requirements Advanced Excel skills (pivot tables, complex formulas, data analysis) High attention to detail and strong reconciliation skills Ability to manage confidential data with integrity Strong communication skills and ability to work cross-functionally Interest in developing knowledge of EMEA payrolls Desirable 5 years + payroll experience CIPP qualification (or studying towards) What We Offer Opportunity to expand into EMEA payroll Supportive and collaborative team environment Professional development opportunities Competitive salary and benefits 51193FO INDPAYS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 01, 2026
Full time
Job Title: Payroll Officer About the Role We are seeking a detail-oriented and highly analytical Payroll Officer with strong UK payroll experience and advanced Excel skills to join our growing team. This is an excellent opportunity for a payroll professional who wants to deepen their UK expertise while gaining hands-on exposure to EMEA payroll operations. You will play a key role in ensuring accurate and timely processing of UK payroll, while supporting the wider team with reporting, reconciliation, and continuous improvement initiatives. Over time, you will have the opportunity to learn and assist with EMEA payrolls, expanding your international payroll knowledge. Key Responsibilities UK Payroll (Core Focus): End-to-end processing of UK payroll EMEA payroll processing Ensure compliance with HMRC legislation, statutory payments, pensions, and benefits Manage starters, leavers, and payroll changes Reconcile payroll reports and resolve discrepancies Prepare payroll journals and support month-end reporting Handle payroll queries in a timely and professional manner Reporting & Analysis: Use advanced Excel (pivot tables, XLOOKUP/VLOOKUP, formulas, data validation) to analyse payroll data Perform payroll reconciliations and variance analysis Generate ad hoc payroll reports for Finance and HR EMEA Exposure (Development Opportunity): Support payroll processes across selected EMEA countries Assist with international payroll reconciliations and compliance checks Learn country-specific payroll legislation and practices Liaise with external payroll providers where applicable About You Proven experience processing UK payroll end-to-end Strong understanding of UK payroll legislation and HMRC requirements Advanced Excel skills (pivot tables, complex formulas, data analysis) High attention to detail and strong reconciliation skills Ability to manage confidential data with integrity Strong communication skills and ability to work cross-functionally Interest in developing knowledge of EMEA payrolls Desirable 5 years + payroll experience CIPP qualification (or studying towards) What We Offer Opportunity to expand into EMEA payroll Supportive and collaborative team environment Professional development opportunities Competitive salary and benefits 51193FO INDPAYS Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you'll do Be a differential people leader. Literally . We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don't require you to code, but we do expect you to stay close to your team's work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business , elevating your thinking beyond your immediate team. You'll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we're looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we'd love to hear from you. What's in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you'll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Development Engineer - Services About this role We are seeking a Senior Software Engineer who can walk in the shoes of our users, communicate & collaborate with teams in Business, Technology and Operations, bringing a passion for using software and technology to create impactful solutions. To be successful in this role, you will have an understanding of the benefits of business processes automation to enable user efficiency, the importance of well-governed solution development, and how to balance these needs to produce easy-to-use software. You are able to seamlessly switch from deep diving users' needs and technical challenges, to discussing solutions and prioritisation. You're not afraid to question stakeholder expectations, using your fantastic influencing skills to drive consensus on requirements, bringing it all together into an achievable, impactful solution that creates business value. What you'll do Design, develop, test and maintain a range of internal facing software products and solutions that automate Business processes Work to achieve the goals and vision shared by Product Management and your team Leadership Be an advocate for governance, documentation and process, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Make recommendations to stakeholders and drive a consensus of agreement for your solutions. You'll also be great at keeping them in the loop Provide technical leadership and innovate within your team. What we're looking for A passion for software engineering and a track record of delivering solutions in an efficient and maintainable manner Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Demonstrable knowledge of creating architectural designs that meet the business need Proven experience in technical leadership, with a passion for mentoring and nurturing engineers You bring a user focussed mindset. An ability to capture process requirements in order to rapidly refine a solution You're able to effectively communicate and work together across engineering to maximise inner-sourcing opportunities and reduce waste Experience and knowledge in Cloud/AWS technologies. What you'll get to learn (any previous experience would be advantageous) Solving real world problems and being comfortable working in a complex regulated environment Gain the opportunity to become an expert in writing and optimising code with the power of AI code assistants (GitHub Copilot). Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this and you'll be rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you'll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You'll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we're looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You're able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We're continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that's why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We'd love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
Apr 01, 2026
Full time
About Action for Pulmonary Fibrosis Action for Pulmonary Fibrosis (APF) is the UK s leading patient charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis. Our mission is underpinned by values of compassionate, bold, expert and collaborative. We believe in creating a supportive environment in which both our employees and beneficiaries can thrive. Founded in 2013 by people affected by PF and clinicians, APF has grown into a respected national charity rooted in community and evidence. We provide trusted information and support, help a growing network of support groups, campaign to improve access to care and invest in research to bring hope of new treatments. APF strives to be an organisation of equity and inclusion, welcoming people from all backgrounds our team and volunteers aim to reflect the diverse communities we serve. We have just launched an ambitious five-year strategy (), co-created with the PF community, which focuses on expanding support, transforming care, and accelerating research. This strategy marks a step change with a clearer focus, stronger delivery model and greater ambition to ensure no one faces pulmonary fibrosis alone. Role purpose The Senior Challenge Fundraising Officer will lead the delivery and growth of APF s third-party and mass participation challenge events portfolio. This role exists to significantly grow income and participation by managing end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship Working closely with the Head of Fundraising and colleagues across Communications, Services and the Operations Team, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with APF. Success in this role means more people fundraising for APF, raising more income and feeling valued, supported and inspired to stay connected to our mission. Key Responsibilities 1. Grow participation in third party Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement. Develop and execute creative marketing strategies to boost participation and attract new event participants. Draft engaging promotional content that inspires and engages our supporters in collaboration with the Communications team. Promote third-party events proactively across relevant channels and networks. Work with the wider Fundraising team to improve and refine the stewardship journey for challenge participants to maximise the participant experience. Identify and pursue opportunities to grow participation in new and existing events. Attend key events as required, managing on-the day logistics and volunteer coordination. 2. Community Product Development Work with Head of Fundraising to shape and improve APF s fundraising offer and remote products. Test and refine new fundraising concepts that increase accessibility and broaden participation. Work collaboratively across teams to ensure our community fundraising products align with wider campaigns and strategic priorities. 3. Income growth and fundraiser mpowerment Inspire participants to achieve ambitious fundraising targets through engaging, creative communications. Develop and enhance fundraising materials, including participant packs and digital resources to support our fundraisers. Use insight and sector trends to identify opportunities to boost event visibility and maximise fundraising efforts. Monitor fundraising performance to ensure we re meeting targets and delivering strong ROI on our challenge activities. 4. Stewardship and re-engagement Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued. Create clear re-engagement plans to encourage repeat participation and long-term loyalty. Collaborate with wider Fundraising and Services teams to support acquisition and ensure our supporters have a smooth, high-quality supporter journey. Represent APF publicly when required, acting as a confident ambassador for the charity at events and in public settings. 5. Data, insight and compliance Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting. Monitor recruitment, participation, income and ROI to help inform future planning and improvements. Maintain up-to-date knowledge with GDPR regulations and compliance and ensure personal data is handled responsibly and securely. Work closely with the Governance and Operations Manager to ensure our fundraising activities are fully compliant with GDPR and the Code of Fundraising Practice. How to apply Please submit a CV and a covering letter (maximum of two pages) highlighting your skills and suitability to the role, reflecting the key responsibilities in the job description. First stage interviews to be held virtually on 1st May 2026, second stage interviews to be held at the Peterborough office on 8th May 2026.
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Apr 01, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you'll do You'll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we're looking for You'll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You're comfortable in reaching technical trade-offs between short-term team and long-term business needs You're passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you'll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
100% IT Recruitment Ltd
Aylesbury, Buckinghamshire
1 and 2 Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements. As the 1 and 2 Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity problems Work with third-party providers on escalated issues Maintain IT documentation and asset records Provide occasional IT support for events In order to be successful in your application for the 1 and 2 Line Support Engineer position - Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If you are a 1 and 2 Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly.
Apr 01, 2026
Full time
1 and 2 Line Support Engineer Aylesbury£25,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support Engineer, to join a truly fabulous organisation - full details on application. Working closely with the IT Manager, you will be responsible for providing full IT Support and ensuring the smooth running of the infrastructure at all times. Also, to help the organastion to keep on top of its ever-changing IT requirements. As the 1 and 2 Line Support Engineer, you will be responsible for: Provide 1st line IT support via phone, email and service desk Log, prioritise and resolve support tickets Troubleshoot hardware, software and network issues Administer Microsoft 365 and Active Directory user accounts Configure and deploy PCs, laptops, printers and mobile devices Support ePOS and payment systems Diagnose basic network and connectivity problems Work with third-party providers on escalated issues Maintain IT documentation and asset records Provide occasional IT support for events In order to be successful in your application for the 1 and 2 Line Support Engineer position - Technical Support post, you should have: At least 3 year's experience in an IT support role Strong Windows 10/11 and Microsoft 365 experience Active Directory administration skills Basic networking knowledge (DNS, DHCP, troubleshooting) Excellent communication and customer service skills A methodical, organised approach A positive, helpful attitude Essential: Full UK driving licence and access to your own vehicle.If you are a 1 and 2 Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly.
Job Title: Asbestos Administrator Location: Gravesend, Kent Salary/Benefits: 25k - 32k + Training & Benefits We are recruiting for an Asbestos Administrator to join a UKAS accredited outfit in the South East of England. You will be joining a successful outfit, with an excellent reputation within the industry. They are seeking someone who can turn their hand to a wide range of tasks, adapting to company requirements, including: scheduling of appointments, processing survey reports and handling incoming communications from clients. We are seeking someone with a professional manner and strong organisational skills, who will be able to integrate well into the team. Salaries and benefits on offer are competitive. Our client can consider candidates from the following locations: Gravesend, Chatham, Maidstone, Sittingbourne, Orpington, Dartford, Bromley, Croydon, Sutton, Royal Tunbridge Wells, Sevenoaks, East Grinstead, Epsom, Sidcup, Bexleyheath, Erith, Caterham, Mitcham, Rainham, Grays, Tilbury, Basildon, Wickford, South Benfleet, Canvey Island. Experience / Qualifications: Experience working as an Asbestos Administrator, ideally within a UKAS accredited outfit It would be advantageous to hold the BOHS P402 (or RSPH equivalent) Strong organisational skills Able to prioritise your own workload Robust experience with IT software, such as: Microsoft Office, TEAMS and / or TRACKER Highly literate and numerate The Role: Supporting a UKAS accredited company with administrative tasks Receiving technical reports from site, proof-reading and making any necessary amendments Issuing certificates and reports to clients Handling the booking of site appointments and contacting clients and tenants to arrange site access Processing incoming client enquiries, answering in a timely manner or directing to the correct department Fostering strong professional relationships with clients Producing detailed floorplans and schematic drawings to accompany technical reports Organising and attending internal company meetings Ordering materials and office supplies as required Alternative job titles: Asbestos Coordinator, Asbestos Project Coordinator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
Apr 01, 2026
Full time
Job Title: Asbestos Administrator Location: Gravesend, Kent Salary/Benefits: 25k - 32k + Training & Benefits We are recruiting for an Asbestos Administrator to join a UKAS accredited outfit in the South East of England. You will be joining a successful outfit, with an excellent reputation within the industry. They are seeking someone who can turn their hand to a wide range of tasks, adapting to company requirements, including: scheduling of appointments, processing survey reports and handling incoming communications from clients. We are seeking someone with a professional manner and strong organisational skills, who will be able to integrate well into the team. Salaries and benefits on offer are competitive. Our client can consider candidates from the following locations: Gravesend, Chatham, Maidstone, Sittingbourne, Orpington, Dartford, Bromley, Croydon, Sutton, Royal Tunbridge Wells, Sevenoaks, East Grinstead, Epsom, Sidcup, Bexleyheath, Erith, Caterham, Mitcham, Rainham, Grays, Tilbury, Basildon, Wickford, South Benfleet, Canvey Island. Experience / Qualifications: Experience working as an Asbestos Administrator, ideally within a UKAS accredited outfit It would be advantageous to hold the BOHS P402 (or RSPH equivalent) Strong organisational skills Able to prioritise your own workload Robust experience with IT software, such as: Microsoft Office, TEAMS and / or TRACKER Highly literate and numerate The Role: Supporting a UKAS accredited company with administrative tasks Receiving technical reports from site, proof-reading and making any necessary amendments Issuing certificates and reports to clients Handling the booking of site appointments and contacting clients and tenants to arrange site access Processing incoming client enquiries, answering in a timely manner or directing to the correct department Fostering strong professional relationships with clients Producing detailed floorplans and schematic drawings to accompany technical reports Organising and attending internal company meetings Ordering materials and office supplies as required Alternative job titles: Asbestos Coordinator, Asbestos Project Coordinator, Asbestos Client Liaison Officer, Asbestos Office Manager. Future Select are the leading market supplier for recruitment in the Asbestos industry; we work with the best clients and candidates and supply the majority of permanent jobs in the asbestos market. We have a large dedicated team, with over 25 years combined industry experience within Asbestos recruitment specifically geared to dealing with Asbestos Surveyors/Analysts/Lab Technicians, Administrators, Project/Regional /Technical/Quality/Training/Sales Managers through to Director Level for both Consultancy & Removal. We have intrinsic knowledge of the market place, as well as respecting candidates/clients confidentiality in this close knit market sector. We are also interested in anyone with p401/p402/p403/p404/p404 or s301 CCP. We are inundated with applications, we will endeavour to get back in touch, however if you have applied to Future Select and you have not heard from us after a week, on this occasion, you will not have been successful. Your details will be saved on our system and you will be contacted in the future if a vacancy matches your skills. Future Select Copyright 2026
The New Economics Foundation is a think- and do-tank that works with people igniting change from below and combines this with rigorous research to fight for change at the top. We are determined to build an economy that works for people and planet, and for us that means: shifting power to people and communities, guaranteeing economic security for all, and making a fast and fair transition to a green economy. As we celebrate our 40th anniversary, we are looking for talented people who can help us make the next forty count for even more. As part of this, we are recruiting a Senior Digital Officer to maximise NEF s impact by embedding a digital-first approach. They will be responsible for designing and delivering high-quality and engaging digital communications that influences public opinion and policymaking. The role sits in NEF s communications team, which works to ensure that our stories and activities are communicated effectively to a wide variety of audiences to help shift the dial. This will be a fantastic opportunity to lead on developing and driving a new digital strategy for NEF. It will offer the chance to push the boundaries of traditional channels to reach new audiences, improve engagement with NEF s growing network of supporters, and expand our visibility and impact. You will need proven experience of developing and leading impactful digital communications strategies or campaigns. You will be a strong writer with exceptional digital skills and a flair for communicating creatively. You ll need to work well under pressure, juggling multiple deadlines and the competing demands of a busy communications team. You ll have experience of two or more of the following: campaign communications HP1 , social media, design, or video/audio production, and be keen to expand your skills further. Previous think tank experience is not required and we welcome applicants from a range of sectors. NEF wants to be an inclusive workplace with a diverse body of staff. We don t want to conform to the traditional think tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; disabled people, people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past. We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce. Deadline for applications: midnight, Tuesday 28 April 2026 Interviews: First stage interviews will be online on either Tuesday 5 May or Wednesday 6 May, with second stage in-person interviews in the London office on Monday 11 May Start date: ASAP To apply : Please send your CV and responses (in Word format) to the following three questions: 1. Please provide links to two digital campaigns you led or played a central role in. For each example, briefly (one paragraph for each) outline your role, the objectives, the tactics used, and the impact achieved. 2. What s one digital trend or platform shift you think organisations like NEF should be paying more attention to, and why? (max 200 words) 3. Tell us why you would like to work at NEF and what you think you can bring. (max 200 words) Location: Hybrid. Staff are expected to spend a minimum of two days a week in our central London office, but we will explore different arrangements with individuals where this is helpful to support making reasonable adjustments for those with protected characteristics and/or caring responsibilities. Please also complete the Equality and Diversity monitoring form. You must be eligible to work in the UK, as we are unable to sponsor visas. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
Apr 01, 2026
Full time
The New Economics Foundation is a think- and do-tank that works with people igniting change from below and combines this with rigorous research to fight for change at the top. We are determined to build an economy that works for people and planet, and for us that means: shifting power to people and communities, guaranteeing economic security for all, and making a fast and fair transition to a green economy. As we celebrate our 40th anniversary, we are looking for talented people who can help us make the next forty count for even more. As part of this, we are recruiting a Senior Digital Officer to maximise NEF s impact by embedding a digital-first approach. They will be responsible for designing and delivering high-quality and engaging digital communications that influences public opinion and policymaking. The role sits in NEF s communications team, which works to ensure that our stories and activities are communicated effectively to a wide variety of audiences to help shift the dial. This will be a fantastic opportunity to lead on developing and driving a new digital strategy for NEF. It will offer the chance to push the boundaries of traditional channels to reach new audiences, improve engagement with NEF s growing network of supporters, and expand our visibility and impact. You will need proven experience of developing and leading impactful digital communications strategies or campaigns. You will be a strong writer with exceptional digital skills and a flair for communicating creatively. You ll need to work well under pressure, juggling multiple deadlines and the competing demands of a busy communications team. You ll have experience of two or more of the following: campaign communications HP1 , social media, design, or video/audio production, and be keen to expand your skills further. Previous think tank experience is not required and we welcome applicants from a range of sectors. NEF wants to be an inclusive workplace with a diverse body of staff. We don t want to conform to the traditional think tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; disabled people, people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past. We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce. Deadline for applications: midnight, Tuesday 28 April 2026 Interviews: First stage interviews will be online on either Tuesday 5 May or Wednesday 6 May, with second stage in-person interviews in the London office on Monday 11 May Start date: ASAP To apply : Please send your CV and responses (in Word format) to the following three questions: 1. Please provide links to two digital campaigns you led or played a central role in. For each example, briefly (one paragraph for each) outline your role, the objectives, the tactics used, and the impact achieved. 2. What s one digital trend or platform shift you think organisations like NEF should be paying more attention to, and why? (max 200 words) 3. Tell us why you would like to work at NEF and what you think you can bring. (max 200 words) Location: Hybrid. Staff are expected to spend a minimum of two days a week in our central London office, but we will explore different arrangements with individuals where this is helpful to support making reasonable adjustments for those with protected characteristics and/or caring responsibilities. Please also complete the Equality and Diversity monitoring form. You must be eligible to work in the UK, as we are unable to sponsor visas. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.
Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party's claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards. To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies. To administer and respond to Charge Certificate correspondence in line with quality and performance standards. To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process, ensuring that the debt is administered within legal constraints and according to policies and procedures. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ or equivalent standard and evidence of continuing professional development Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Working knowledge of the services that fall under the Environment portfolio. Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc. An Understanding of legislation and the statutory processes that need to be followed across the portfolio, with a particular emphasis on areas where there are high volumes of contact, such as parking. Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications. Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook. Experience in analysing data and carrying out investigations to inform decisions. Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload. Experience in using computer systems and databases. Compliance Requirements 3 Years References Enhanced CRB/DBS is required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Apr 01, 2026
Contractor
Description Our local government clients in Lambeth, London, are seeking a Parking Representation Officer. Investigating and responding to all challenges, representations and appeals received at all stages of the statutory process regarding Penalty Charge Notices (PCNS), the removal of vehicles and Fixed Penalty Charge Notices (FPNs) in line with policies, procedures and any legislative responsibilities. To ensure the production of high-quality responses to set productivity targets. To produce work to a consistently high standard, often under strict, tight deadlines. Knowledge, experience, and aptitude to weigh the evidence in each case and make balanced judgments. Responsibilities To prioritise and manage own workload and tasks in response to changing demands from management. To investigate all challenges and representations received against disputed PCNs/FPNs, critically assessing the outcome before responding to the motorist with the formal decision. If evidence is incomplete, the court may request additional information to support either party's claims. To deal with transfer of liability in change of ownership or contract hire, payment-related enquiries, and enquiries or representations with payments attached. To ensure that all correspondence is replied to in accordance with best practice and in plain English. To ensure that daily quality and quantity performance standards are met or exceeded and that letters conform to relevant quality, policy and legislative standards. To request refunds of PCNs/FPNs when required in accordance with Parking Service processes and policies. To administer and respond to Charge Certificate correspondence in line with quality and performance standards. To liaise with the County Court to administer Witness Statements (or statutory declarations where necessary) and Late Witness Statements and outcomes, ensuring that relevant policies and procedures are maintained and followed. To liaise with outside Debt Collection or Bailiff Agents to resolve disputed PCNs and to administer the bailiff returns process, ensuring that the debt is administered within legal constraints and according to policies and procedures. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ or equivalent standard and evidence of continuing professional development Advanced Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Working knowledge of the services that fall under the Environment portfolio. Knowledge of the key systems used in Parking Services, in particular Liberator, Response Master, etc. An Understanding of legislation and the statutory processes that need to be followed across the portfolio, with a particular emphasis on areas where there are high volumes of contact, such as parking. Strong grasp of plain English concepts and being able to demonstrate this in verbal and written communications. Proficient in the use of the Microsoft Office suite; Word, Excel and Outlook. Experience in analysing data and carrying out investigations to inform decisions. Experience of working within a busy, target-driven environment and effectively prioritising and managing own workload. Experience in using computer systems and databases. Compliance Requirements 3 Years References Enhanced CRB/DBS is required Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
About the Role: We are seeking a proactive and customer-focused Customer Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Customer Liaison Oficer: Support customers and internal teams to gain access for improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers informed and safe in their homes. Manage complaints and identify resolutions, working with customers and contractors, and implement lessons learned for continuous service improvement. Maintain accurate records and data entry to support operational compliance and reporting requirements. Qualifications & Experience: Experience in a customer-facing role with strong face-to-face and telephone skills. Own a vehicle and be willing to travel daily across Birmingham, Coventry, and Worcester. Data entry skills and accuracy. Experience in social housing and knowledge of compliance/building safety is desirable but not essential. Ability to work independently and manage your own schedule while balancing multiple priorities. Strong organisational and time management skills to ensure inspections, works, and communications are completed on schedule. Awareness of safeguarding responsibilities and the ability to identify and escalate concerns appropriately. Confidence in engaging with a diverse range of tenants, contractors, and stakeholders. What's on Offer for this Customer Liaison Officer: Work in a forward-thinking organisation that values creativity and fresh ideas. Opportunities for continuous learning, career development, and skills enhancement. Join a team of dedicated professionals who support and inspire each other every day. Competitive hourly rate of 22- 26 per hour Minimum 6 month contract If this Customer Liaison Officer role is for you please apply or contact (url removed)
Apr 01, 2026
Contractor
About the Role: We are seeking a proactive and customer-focused Customer Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Customer Liaison Oficer: Support customers and internal teams to gain access for improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers informed and safe in their homes. Manage complaints and identify resolutions, working with customers and contractors, and implement lessons learned for continuous service improvement. Maintain accurate records and data entry to support operational compliance and reporting requirements. Qualifications & Experience: Experience in a customer-facing role with strong face-to-face and telephone skills. Own a vehicle and be willing to travel daily across Birmingham, Coventry, and Worcester. Data entry skills and accuracy. Experience in social housing and knowledge of compliance/building safety is desirable but not essential. Ability to work independently and manage your own schedule while balancing multiple priorities. Strong organisational and time management skills to ensure inspections, works, and communications are completed on schedule. Awareness of safeguarding responsibilities and the ability to identify and escalate concerns appropriately. Confidence in engaging with a diverse range of tenants, contractors, and stakeholders. What's on Offer for this Customer Liaison Officer: Work in a forward-thinking organisation that values creativity and fresh ideas. Opportunities for continuous learning, career development, and skills enhancement. Join a team of dedicated professionals who support and inspire each other every day. Competitive hourly rate of 22- 26 per hour Minimum 6 month contract If this Customer Liaison Officer role is for you please apply or contact (url removed)
Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects work life balance. We are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable. The main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business. This role will specifically support the following schemes in areas including: Barton Upon Humber Skipton Lowdham Lincolnshire (multiple sites) Main Duties: Dealing with Stakeholders and advising them of upcoming works Stakeholder Management Developing a customer complaints process and dealing with complaints in a timely manner Monitoring complaint data to identify trends and logging complaints on a monthly basis Communication with internal and external clients, PR and JCE senior management Attend and contribute to regular process meetings with the project team Compilation of monthly reports Organisation of regular public exhibitions Organising and undertaking newsletters and press releases Going on site visits and taking site photos Having involvement of insurance claims Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme Involvement with partnering workshops Liaison with local schools including arranging presentations and events Preparing for and assisting in the hosting of Considerate Contractors scheme audits Development of social value initiatives Are you the person we are looking for? We are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required. Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas. Excellent benefits package and personal development opportunities: We don t just offer a great place to work with a supportive, family atmosphere. We also offer: Life assurance cover (4x annual salary) Company pension scheme (we match up to 8%) Company car The great escape leave off 2 early every Friday 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday) Extensive training programmes Employee Assistance Programme Employee benefits platform Free on-site parking Company social calendar Regular fun days and a broad range of charity events A supportive business that genuinely wants to help you progress in your career. We are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status. We place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments. Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Apr 01, 2026
Full time
Jackson Civil Engineering is dynamic, innovative, and focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity, and the quality we deliver. As a result, our people enjoy working on some of the most exciting and varied projects. We want our people to succeed both in work and life, and to support this we promote a healthy, productive, and flexible working environment that respects work life balance. We are now recruiting for a Public Liaison Officer to work in our Northern Region. Due to the job role, there may be a need to work occasional evenings. Previous experience in a similar public or stakeholder interface role is desirable. The main purpose of this role is to manage communications with clients, stakeholders and the general public, using all forms of media and communication to build, maintain and manage the reputation of the business. This role will specifically support the following schemes in areas including: Barton Upon Humber Skipton Lowdham Lincolnshire (multiple sites) Main Duties: Dealing with Stakeholders and advising them of upcoming works Stakeholder Management Developing a customer complaints process and dealing with complaints in a timely manner Monitoring complaint data to identify trends and logging complaints on a monthly basis Communication with internal and external clients, PR and JCE senior management Attend and contribute to regular process meetings with the project team Compilation of monthly reports Organisation of regular public exhibitions Organising and undertaking newsletters and press releases Going on site visits and taking site photos Having involvement of insurance claims Investigate and possibly implement social media sources as a method of communication with the public affected by the scheme Involvement with partnering workshops Liaison with local schools including arranging presentations and events Preparing for and assisting in the hosting of Considerate Contractors scheme audits Development of social value initiatives Are you the person we are looking for? We are seeking a confident communicator with excellent public-facing skills, strong organisational ability, and creativity. You should be able to work well under pressure, manage multiple tasks, and demonstrate excellent time management. Prior experience in stakeholder and public engagement is essential. Proficiency in Word, Excel, Outlook, and PowerPoint is required. Due to the nature of this role a full UK driving licence is required as it involves travelling to various local sites / project catchment areas. Excellent benefits package and personal development opportunities: We don t just offer a great place to work with a supportive, family atmosphere. We also offer: Life assurance cover (4x annual salary) Company pension scheme (we match up to 8%) Company car The great escape leave off 2 early every Friday 25 days holiday (pro rata) plus bank holidays (with an option of buying more holiday) Extensive training programmes Employee Assistance Programme Employee benefits platform Free on-site parking Company social calendar Regular fun days and a broad range of charity events A supportive business that genuinely wants to help you progress in your career. We are committed to providing equal opportunities for all staff and welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, or marriage and civil partnership status. We place great importance on inclusive recruitment and will do everything we can to support applicants who may require reasonable adjustments during the recruitment process. Please let us know if you need any additional assistance or adjustments. Due to the high volume of applications we receive, we are not always able to respond to unsuccessful candidates individually. If you have not heard from us within two weeks of submitting your application, please assume that on this occasion your application has not been successful.
Corporate Partnerships Coordinator We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters. Position: Corporate Partnerships Coordinator Salary: £28,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation s work. You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting. Key responsibilities include: Supporting the delivery of stewardship plans for corporate partners Acting as a first point of contact for partner enquiries Drafting communications including partner updates and newsletters Coordinating partner events, webinars and engagement opportunities Maintaining accurate partnership records within the CRM system Supporting donation processing and partnership reporting Assisting with research and preparation for partnership proposals Coordinating meetings, agendas and internal team support About You You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail. You will bring: Experience in supporter care, account management, customer service or administration Excellent written communication skills Strong organisational skills and attention to detail Experience working with CRM or database systems Confidence managing multiple tasks and priorities A proactive approach and professional manner About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 31, 2026
Full time
Corporate Partnerships Coordinator We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters. Position: Corporate Partnerships Coordinator Salary: £28,000 per annum Location: Remote within the UK with occasional travel Hours: Full time Contract: Permanent Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found) About the Role This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation s work. You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting. Key responsibilities include: Supporting the delivery of stewardship plans for corporate partners Acting as a first point of contact for partner enquiries Drafting communications including partner updates and newsletters Coordinating partner events, webinars and engagement opportunities Maintaining accurate partnership records within the CRM system Supporting donation processing and partnership reporting Assisting with research and preparation for partnership proposals Coordinating meetings, agendas and internal team support About You You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail. You will bring: Experience in supporter care, account management, customer service or administration Excellent written communication skills Strong organisational skills and attention to detail Experience working with CRM or database systems Confidence managing multiple tasks and priorities A proactive approach and professional manner About the Organisation This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats. Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
