WORKPLACE FURNITURE SALES SPECIALIST INDUSTRY EXPERIENCE REQUIRED We have placed several candidates with this business and they have been so pleased - they have sent us gifts to say thank you! As the package reflects; this is a company that wants you to stay, so they work hard to create an environment that will make you never want to leave! Job Title: Workplace Furniture Specialist Contract Type: Permanent Hours: Full Time Reports to: Workplace Sales Director Based: Clerkenwell showroom Key Responsibilities: Growing Dealer sales through both existing and target companies, aligned to a clear strategy and a measurable sales plan. Building relationships at all key levels within the dealership and introducing other members of the sales support, design and marketing teams to create an effective long-term multi-level platform. Working in partnership with dealers to identify and win strategic major projects. Raising brand awareness with Designers, identifying project opportunities and partnering with key Dealers. Key Skills: Demonstrable knowledge of the London workplace dealer market An enthusiastic and ambitious sales professional who will work effectively as an individual as well as being a strong team player. A network of established relationships with Dealers, Designers and End Users. The successful candidate will be able to demonstrate a proven sales track record in the contract furniture industry. New business prospecting and relationship building. Excellent communicator with strong organisational skills. High level of attention to detail. Confident with managing tight deadlines and the ability to prioritise a workload. IT literate, specifically with Microsoft Office. Presentation skills. Package: Basic salary £50-60K dependent on experience. Uncapped commission as part of a flexible package (£20-40K) Flexible working arrangements. 23 days paid annual leave (increases with service) plus bank holidays. 1 birthday day extra paid annual leave within the month of your birthday. (additional to the above) Cashback healthcare scheme Company contribution to private pension Wellness allowance Cycle scheme Mileage allowance
Jan 13, 2026
Full time
WORKPLACE FURNITURE SALES SPECIALIST INDUSTRY EXPERIENCE REQUIRED We have placed several candidates with this business and they have been so pleased - they have sent us gifts to say thank you! As the package reflects; this is a company that wants you to stay, so they work hard to create an environment that will make you never want to leave! Job Title: Workplace Furniture Specialist Contract Type: Permanent Hours: Full Time Reports to: Workplace Sales Director Based: Clerkenwell showroom Key Responsibilities: Growing Dealer sales through both existing and target companies, aligned to a clear strategy and a measurable sales plan. Building relationships at all key levels within the dealership and introducing other members of the sales support, design and marketing teams to create an effective long-term multi-level platform. Working in partnership with dealers to identify and win strategic major projects. Raising brand awareness with Designers, identifying project opportunities and partnering with key Dealers. Key Skills: Demonstrable knowledge of the London workplace dealer market An enthusiastic and ambitious sales professional who will work effectively as an individual as well as being a strong team player. A network of established relationships with Dealers, Designers and End Users. The successful candidate will be able to demonstrate a proven sales track record in the contract furniture industry. New business prospecting and relationship building. Excellent communicator with strong organisational skills. High level of attention to detail. Confident with managing tight deadlines and the ability to prioritise a workload. IT literate, specifically with Microsoft Office. Presentation skills. Package: Basic salary £50-60K dependent on experience. Uncapped commission as part of a flexible package (£20-40K) Flexible working arrangements. 23 days paid annual leave (increases with service) plus bank holidays. 1 birthday day extra paid annual leave within the month of your birthday. (additional to the above) Cashback healthcare scheme Company contribution to private pension Wellness allowance Cycle scheme Mileage allowance
Infrastructure Engineer - up to 40,000 - On Site (London) The Opportunity The Yolk Recruitment Public Sector & Not-for-Profit team are working with a unique charity with strong values of service, learning and caring - supporting a great number of people across the UK. We are supporting them to recruit a new Infrastructure Engineer who will be supporting the service desk with the management of over 250 devices using Intune - delivering high quality third line and above support. What the Infrastructure Engineer will be doing You will be ensuring the delivery of IT infrastructure services to the charity and other supported organisations in a responsive and customer-focused manner Support the management of over 250 End-Point Devices Using Intune to keep devices up to date - maintaining the security software of laptops, desktops, and tablet computers. Ensuring that tickets are managed and dealt with in a time efficient manner Work with the wider Charity team to understand upcoming infrastructure needs Document all changes clearly for future users What the successful Infrastructure Engineer will bring to the team You will have demonstrable experience working in IT and phone maintenance/support - ideally at a 3rd line level. Experience working within a high level service desk environment for a mid-large size organisation Proven ability in the use of Windows Server 2016, 2019 or 2022 Practical experience with Office 365/Azure, Windows 11, Active Directory and Hyper-V. Experience of developing and deploying network/infrastructure solutions via Intune Solid communication skills to deal with multiple queries Here's What You'll Get in Return Salary of up to 40,000 Pension scheme up to 6% Enhanced Sick Pay 25 days annual leave Training and Development Allowances Think this one's for you If you think this Infrastructure Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jan 13, 2026
Full time
Infrastructure Engineer - up to 40,000 - On Site (London) The Opportunity The Yolk Recruitment Public Sector & Not-for-Profit team are working with a unique charity with strong values of service, learning and caring - supporting a great number of people across the UK. We are supporting them to recruit a new Infrastructure Engineer who will be supporting the service desk with the management of over 250 devices using Intune - delivering high quality third line and above support. What the Infrastructure Engineer will be doing You will be ensuring the delivery of IT infrastructure services to the charity and other supported organisations in a responsive and customer-focused manner Support the management of over 250 End-Point Devices Using Intune to keep devices up to date - maintaining the security software of laptops, desktops, and tablet computers. Ensuring that tickets are managed and dealt with in a time efficient manner Work with the wider Charity team to understand upcoming infrastructure needs Document all changes clearly for future users What the successful Infrastructure Engineer will bring to the team You will have demonstrable experience working in IT and phone maintenance/support - ideally at a 3rd line level. Experience working within a high level service desk environment for a mid-large size organisation Proven ability in the use of Windows Server 2016, 2019 or 2022 Practical experience with Office 365/Azure, Windows 11, Active Directory and Hyper-V. Experience of developing and deploying network/infrastructure solutions via Intune Solid communication skills to deal with multiple queries Here's What You'll Get in Return Salary of up to 40,000 Pension scheme up to 6% Enhanced Sick Pay 25 days annual leave Training and Development Allowances Think this one's for you If you think this Infrastructure Engineer opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Job Description Software Developer (Python/SQL/Testing) - Submarines Full time Derby ( Office 5 days per week) We need a Software Developer to join our Service Data Analytics Software team. In this varied, exciting opportunity you will be supporting the submarines enterprise by leveraging in-service data to derive insights through data analytics and software implementation. Our submarines business is responsible for the design, manufacture, supply and through-life support of nuclear propulsion-related products and systems in support of the Royal Navy's submarine fleet. Our team follows the Agile Scrum framework, providing opportunities to work on a wide range of products with varying applications, offering exposure to many areas of the business. The Software Developer will have the opportunity to learn how Rolls-Royce Submarines supports the Royal Navy submarine fleet, collaborate with diverse stakeholders, understand their challenges, and assist the development team in delivering valuable solutions. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing: With this exciting opportunity, you will: Collaborate in an Agile Environment: Work as part of a Scrum team to develop ideas and concepts into practical solutions for our customers. You will contribute to value-driven iterative development and maintenance of applications. Apply Your Expertise: Utilise your software development knowledge to create new, engaging, and user-friendly applications. Depending on the project, you may collaborate with data specialists and software experts to ensure high usability and desirability standards. Develop Data-Driven Solutions: Create software solutions that enable engineers, technical experts, and Rolls-Royce's customers to derive data-driven insights, enhancing decision-making processes. Ensure Software Quality: Maintain software quality and integrity by rigorously testing and fixing bugs throughout the development and upkeep process. Showcase Your Creativity: Demonstrate a strong creative drive and understanding of user requirements to develop applications that engage and excite the user community. Who we're looking for: Being a part of Rolls-Royce you'll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Position Qualifications: To be successful in this role, you should have: Experience with Python, SQL, and either Vue or React is highly desirable. Familiarity with contemporary software development tools, processes, and systems. A solid understanding of version control and testing is essential. Experience with Continuous Integration / Continuous Delivery (CI/CD) in Azure DevOps (or similar) preferred Strong communication abilities to effectively engage with your scrum team, colleagues, customers, and stakeholders. A degree in Computing, Mathematics, Scientific, or Engineering disciplines, or equivalent experience. Alternatively, demonstrable expertise via a GitHub profile (or similar). For more than 60 years Rolls-Royce Submarines has designed, supplied and supported the nuclear propulsion plant, providing power for all UK Royal Navy nuclear submarines. To work for Rolls-Royce Submarines an individual must hold a Security Check clearance. We will support the application for Security Clearance if you don't already have it. Due to the nature of work we conduct, we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 12 Jan 2026; 00:01 Posting End Date 19 Jan 2026PandoLogic.
Jan 13, 2026
Full time
Job Description Software Developer (Python/SQL/Testing) - Submarines Full time Derby ( Office 5 days per week) We need a Software Developer to join our Service Data Analytics Software team. In this varied, exciting opportunity you will be supporting the submarines enterprise by leveraging in-service data to derive insights through data analytics and software implementation. Our submarines business is responsible for the design, manufacture, supply and through-life support of nuclear propulsion-related products and systems in support of the Royal Navy's submarine fleet. Our team follows the Agile Scrum framework, providing opportunities to work on a wide range of products with varying applications, offering exposure to many areas of the business. The Software Developer will have the opportunity to learn how Rolls-Royce Submarines supports the Royal Navy submarine fleet, collaborate with diverse stakeholders, understand their challenges, and assist the development team in delivering valuable solutions. Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. What you will be doing: With this exciting opportunity, you will: Collaborate in an Agile Environment: Work as part of a Scrum team to develop ideas and concepts into practical solutions for our customers. You will contribute to value-driven iterative development and maintenance of applications. Apply Your Expertise: Utilise your software development knowledge to create new, engaging, and user-friendly applications. Depending on the project, you may collaborate with data specialists and software experts to ensure high usability and desirability standards. Develop Data-Driven Solutions: Create software solutions that enable engineers, technical experts, and Rolls-Royce's customers to derive data-driven insights, enhancing decision-making processes. Ensure Software Quality: Maintain software quality and integrity by rigorously testing and fixing bugs throughout the development and upkeep process. Showcase Your Creativity: Demonstrate a strong creative drive and understanding of user requirements to develop applications that engage and excite the user community. Who we're looking for: Being a part of Rolls-Royce you'll know we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles. Position Qualifications: To be successful in this role, you should have: Experience with Python, SQL, and either Vue or React is highly desirable. Familiarity with contemporary software development tools, processes, and systems. A solid understanding of version control and testing is essential. Experience with Continuous Integration / Continuous Delivery (CI/CD) in Azure DevOps (or similar) preferred Strong communication abilities to effectively engage with your scrum team, colleagues, customers, and stakeholders. A degree in Computing, Mathematics, Scientific, or Engineering disciplines, or equivalent experience. Alternatively, demonstrable expertise via a GitHub profile (or similar). For more than 60 years Rolls-Royce Submarines has designed, supplied and supported the nuclear propulsion plant, providing power for all UK Royal Navy nuclear submarines. To work for Rolls-Royce Submarines an individual must hold a Security Check clearance. We will support the application for Security Clearance if you don't already have it. Due to the nature of work we conduct, we can only progress applications from individuals who are a UK national or, in MoD approved cases, a dual national. Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Software Systems Posting Date 12 Jan 2026; 00:01 Posting End Date 19 Jan 2026PandoLogic.
Your new company Working with a manufacturer of highly engineered industrial products, serving global markets in aerospace & electronics, process flow technologies, engineered materials, and payment & merchandising technologies. A company that is very well established and operates in over 25 countries committed to operational excellence, innovation, and delivering high-quality solutions to its customers. The IT Program Manager will play a critical role in supporting strategic growth through mergers and acquisitions by leading the integration of IT systems, processes, and infrastructure across newly acquired entities. As the IT Program Manager, you will be responsible for driving the end-to-end IT integration of acquired companies within this organisations portfolio, using a structured tollgate process to ensure disciplined execution. As a member of the Global Business Solutions IT team, you will plan, execute, and oversee all IT workstreams of post-merger integration and carve-out projects, from initial IT due diligence through post-close stabilisation to achieve seamless technology and data integration with minimal business disruption.This role involves developing and continuously refining the IT integration playbook, incorporating industry best practices and lessons learnt to standardise how future integrations are managed. As the Project Manager, you will coordinate cross-functional efforts, hire and manage external vendors for specialised tasks, and ensure that critical areas such as software applications, infrastructure/hardware, data management (with data privacy compliance), and ERP systems (migration or separation) are effectively addressed during integrations. Your new role Lead full lifecycle IT integration for mergers, acquisitions, and divestitures, from due diligence through post-close stabilisation. Develop and refine the Integration Playbook aligned with the Tollgate process. Define integration strategy and detailed plans; manage project scope, timeline, and budget; conduct tollgate reviews. Hire, evaluate, and manage external vendors for specialised IT tasks including ERP migration, Application installation, Security and Infrastructure. Coordinate cross-functional teams across IT and business units to ensure alignment and execution of integration workstreams. Oversee integration of IT systems, infrastructure, applications, and ERP platforms (SAP/Oracle/QAD preferred). Ensure compliance with data regulations (ITAR, DFARS, CMMC, UK MOD), data privacy (GDPR) and IT security standards throughout the integration process. Implement stakeholder communication and change management plans to support user adoption and minimise disruption. Identify and mitigate integration risks; resolve issues promptly to maintain project momentum. Drive realisation of IT synergies and process improvements post-integration. Utilise bleeding-edge technology to proactively identify and architect visual management dashboards to track KPIs. Own senior leadership communication on all assigned program/project updates. Provide visibility to program/project costs and set up controls to drive cost optimisation. Work across organisational structures and boundaries to achieve best-in-class business result. Ensure compliance with IT policies and regulations. What you'll need to succeed Essential Qualifications / Experience: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Minimum 5+ years of experience leading IT integration projects in a manufacturing environment. Strong knowledge of enterprise IT systems and architecture, including ERP systems (SAP, Oracle, QAD preferred). Experience managing cross-functional global teams and third-party vendors. Excellent communication and leadership skills. Strong analytical and problem-solving capabilities. Proven expertise in both Waterfall and Agile project management methodologies for software development. Experience leading/working with remote/global teams and managing vendors. Strong communication and interpersonal skills, and experience engaging with/presenting to senior executive leadership. Demonstrated ability to lead results-oriented teams while promoting an environment that fosters creativity, transparency, and accountability. Desirable Qualifications / Experience: Advanced degree (MBA/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus Scheme Private medical insurance Life insurance STD LTD Dental Insurance Partner Life Assurance Health Assessment Personal Accident Critical Illness Insurance Travel Insurance Cycle to Work Childcare Vouchers plus more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 13, 2026
Full time
Your new company Working with a manufacturer of highly engineered industrial products, serving global markets in aerospace & electronics, process flow technologies, engineered materials, and payment & merchandising technologies. A company that is very well established and operates in over 25 countries committed to operational excellence, innovation, and delivering high-quality solutions to its customers. The IT Program Manager will play a critical role in supporting strategic growth through mergers and acquisitions by leading the integration of IT systems, processes, and infrastructure across newly acquired entities. As the IT Program Manager, you will be responsible for driving the end-to-end IT integration of acquired companies within this organisations portfolio, using a structured tollgate process to ensure disciplined execution. As a member of the Global Business Solutions IT team, you will plan, execute, and oversee all IT workstreams of post-merger integration and carve-out projects, from initial IT due diligence through post-close stabilisation to achieve seamless technology and data integration with minimal business disruption.This role involves developing and continuously refining the IT integration playbook, incorporating industry best practices and lessons learnt to standardise how future integrations are managed. As the Project Manager, you will coordinate cross-functional efforts, hire and manage external vendors for specialised tasks, and ensure that critical areas such as software applications, infrastructure/hardware, data management (with data privacy compliance), and ERP systems (migration or separation) are effectively addressed during integrations. Your new role Lead full lifecycle IT integration for mergers, acquisitions, and divestitures, from due diligence through post-close stabilisation. Develop and refine the Integration Playbook aligned with the Tollgate process. Define integration strategy and detailed plans; manage project scope, timeline, and budget; conduct tollgate reviews. Hire, evaluate, and manage external vendors for specialised IT tasks including ERP migration, Application installation, Security and Infrastructure. Coordinate cross-functional teams across IT and business units to ensure alignment and execution of integration workstreams. Oversee integration of IT systems, infrastructure, applications, and ERP platforms (SAP/Oracle/QAD preferred). Ensure compliance with data regulations (ITAR, DFARS, CMMC, UK MOD), data privacy (GDPR) and IT security standards throughout the integration process. Implement stakeholder communication and change management plans to support user adoption and minimise disruption. Identify and mitigate integration risks; resolve issues promptly to maintain project momentum. Drive realisation of IT synergies and process improvements post-integration. Utilise bleeding-edge technology to proactively identify and architect visual management dashboards to track KPIs. Own senior leadership communication on all assigned program/project updates. Provide visibility to program/project costs and set up controls to drive cost optimisation. Work across organisational structures and boundaries to achieve best-in-class business result. Ensure compliance with IT policies and regulations. What you'll need to succeed Essential Qualifications / Experience: Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Minimum 5+ years of experience leading IT integration projects in a manufacturing environment. Strong knowledge of enterprise IT systems and architecture, including ERP systems (SAP, Oracle, QAD preferred). Experience managing cross-functional global teams and third-party vendors. Excellent communication and leadership skills. Strong analytical and problem-solving capabilities. Proven expertise in both Waterfall and Agile project management methodologies for software development. Experience leading/working with remote/global teams and managing vendors. Strong communication and interpersonal skills, and experience engaging with/presenting to senior executive leadership. Demonstrated ability to lead results-oriented teams while promoting an environment that fosters creativity, transparency, and accountability. Desirable Qualifications / Experience: Advanced degree (MBA/MS) in Engineering, Information Systems, or related field. PMP certification. Experience with ERP migrations or carve-outs in M&A contexts. Familiarity with ITIL, Agile, and Lean Six Sigma methodologies. Proficiency with MS Project, Excel, Visio, Power BI, and collaboration tools. What you'll get in return 15% Bonus Scheme Private medical insurance Life insurance STD LTD Dental Insurance Partner Life Assurance Health Assessment Personal Accident Critical Illness Insurance Travel Insurance Cycle to Work Childcare Vouchers plus more What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
BI Engineer Rate: £400/day (Outside IR35) Location: Wolverhampton - Hybrid (1 day on site) Contract Length: 8 weeks The Role: We are seeking a pragmatic, hands-on BI Engineer / ERP Data & Automation Specialist to fix and improve ERP data processes. This is not a heavy Data Engineer or Power BI dashboard role - it's about making Dynamics 365 data and automations work reliably for the business. What You'll Be Doing: Fix label-print automation triggered from SQL tables (BarTender or similar). Re-point automation triggers from NAV to Dynamics 365. Rebuild and improve broken order intake reporting logic. Implement change tracking using daily data snapshots (delta logic, deletion handling). Shape and load Dynamics 365 data into a lightweight SQL reporting table. Ensure ERP data "makes sense" for operational reporting. Must-Have Skills: Hands-on experience with Dynamics 365 data (Finance / Supply Chain modules ideal). Strong SQL / T-SQL skills for querying, shaping, and building/optimizing tables/views. Experience extracting ERP data and transforming it for reporting. Comfortable fixing automation and triggers. Able to work independently with light requirements and a delivery-focused mindset. Nice-to-Have: Experience with BarTender or label printing integrations. Exposure to NAV or other legacy ERP systems. Power Platform / Power Automate experience. Supply chain / order management data exposure. Snapshot / delta-style reporting logic. Why This Role is Different: Hands-on, delivery-focused, pragmatic work. Minimal Power BI or cloud-heavy responsibilities - logic > visuals. Short-term contract with immediate impact - make ERP processes work smoothly. Contract Details: Outside IR35 £400/day (absolute ceiling) Hybrid working - mostly remote after initial on-site days 8-week initial contract, with possible extension
Jan 13, 2026
Seasonal
BI Engineer Rate: £400/day (Outside IR35) Location: Wolverhampton - Hybrid (1 day on site) Contract Length: 8 weeks The Role: We are seeking a pragmatic, hands-on BI Engineer / ERP Data & Automation Specialist to fix and improve ERP data processes. This is not a heavy Data Engineer or Power BI dashboard role - it's about making Dynamics 365 data and automations work reliably for the business. What You'll Be Doing: Fix label-print automation triggered from SQL tables (BarTender or similar). Re-point automation triggers from NAV to Dynamics 365. Rebuild and improve broken order intake reporting logic. Implement change tracking using daily data snapshots (delta logic, deletion handling). Shape and load Dynamics 365 data into a lightweight SQL reporting table. Ensure ERP data "makes sense" for operational reporting. Must-Have Skills: Hands-on experience with Dynamics 365 data (Finance / Supply Chain modules ideal). Strong SQL / T-SQL skills for querying, shaping, and building/optimizing tables/views. Experience extracting ERP data and transforming it for reporting. Comfortable fixing automation and triggers. Able to work independently with light requirements and a delivery-focused mindset. Nice-to-Have: Experience with BarTender or label printing integrations. Exposure to NAV or other legacy ERP systems. Power Platform / Power Automate experience. Supply chain / order management data exposure. Snapshot / delta-style reporting logic. Why This Role is Different: Hands-on, delivery-focused, pragmatic work. Minimal Power BI or cloud-heavy responsibilities - logic > visuals. Short-term contract with immediate impact - make ERP processes work smoothly. Contract Details: Outside IR35 £400/day (absolute ceiling) Hybrid working - mostly remote after initial on-site days 8-week initial contract, with possible extension
2x Python Developers - NHS OR Central Gov. experience is ESSENTIAL Location: Leeds 1-2x per Month Contract Type: Contract Rate: 500/day Inside IR35 Duration : Until December 2026 (13 Months) Overview We're working with a digital consultancy delivering modern, user-centred technology solutions within the NHS. They're looking for an experienced Python Developer who can help build and maintain scalable applications that directly improve public services. You'll join a multidisciplinary team working in an Agile environment collaborating with designers, engineers, and data specialists to create impactful products used by thousands nationwide. Key Responsibilities Develop, test, and maintain Python-based APIs and back-end services . Work closely with front-end developers to integrate applications built in Vue.js . Deploy and manage cloud infrastructure on AWS , ensuring performance and security best practices. Collaborate with stakeholders across NHS or government projects to deliver robust, compliant solutions. Write clean, maintainable, and well-documented code following GDS and NHS digital standards. Participate in sprint planning, code reviews, and continuous improvement initiatives. Essential Skills Strong experience with Python (Django, Flask, or FastAPI). Experience building Vue.js front-ends or similar JavaScript frameworks. Proficiency with AWS (Lambda, S3, ECS, CloudFormation, etc.). Familiarity with CI/CD pipelines and automated testing. Understanding of data security, governance, and accessibility in public sector contexts. Proven experience on NHS or central government digital projects. Desirable Skills Exposure to GDS service design standards . Experience with Docker / Kubernetes . Knowledge of Terraform or other IaC tools. Background working in Agile / Scrum environments. Previous experience with API integrations or data pipelines in healthcare or government settings. Apply now or email for more information.
Jan 13, 2026
Contractor
2x Python Developers - NHS OR Central Gov. experience is ESSENTIAL Location: Leeds 1-2x per Month Contract Type: Contract Rate: 500/day Inside IR35 Duration : Until December 2026 (13 Months) Overview We're working with a digital consultancy delivering modern, user-centred technology solutions within the NHS. They're looking for an experienced Python Developer who can help build and maintain scalable applications that directly improve public services. You'll join a multidisciplinary team working in an Agile environment collaborating with designers, engineers, and data specialists to create impactful products used by thousands nationwide. Key Responsibilities Develop, test, and maintain Python-based APIs and back-end services . Work closely with front-end developers to integrate applications built in Vue.js . Deploy and manage cloud infrastructure on AWS , ensuring performance and security best practices. Collaborate with stakeholders across NHS or government projects to deliver robust, compliant solutions. Write clean, maintainable, and well-documented code following GDS and NHS digital standards. Participate in sprint planning, code reviews, and continuous improvement initiatives. Essential Skills Strong experience with Python (Django, Flask, or FastAPI). Experience building Vue.js front-ends or similar JavaScript frameworks. Proficiency with AWS (Lambda, S3, ECS, CloudFormation, etc.). Familiarity with CI/CD pipelines and automated testing. Understanding of data security, governance, and accessibility in public sector contexts. Proven experience on NHS or central government digital projects. Desirable Skills Exposure to GDS service design standards . Experience with Docker / Kubernetes . Knowledge of Terraform or other IaC tools. Background working in Agile / Scrum environments. Previous experience with API integrations or data pipelines in healthcare or government settings. Apply now or email for more information.
Our client, a specialist electrical engineering consultancy and delivery team providing excellence acrosss regulated industries supporting critical infrastructure projects through expert engineering, project management, and design services. are lookimg for an Administration assistant. Providing proactive and highly organised Administration support a close-knit team of expert engineers, project managers, and designers. This is a varied, hands-on role suited to someone with a can-do attitude , strong Microsoft Office skills , and a willingness to take ownership of office administration and contract support activities. Working from their Lowestoft office, you will play a key role in keeping projects, documentation, and day-to-day operations running smoothly, with a particular focus on supporting the Contracts Manager under the supervision of the Office Manager. Administrative & Office Support include: Provide comprehensive administrative support to the engineering and project delivery team Manage incoming calls, emails, post, and general office correspondence Maintain well-organised electronic and hard-copy filing systems Assist with document control, version management, and record keeping Support day-to-day office operations in a small team environment Contracts & Project Support include: Assist with preparation, formatting, and issuing of contracts, reports, and project documentation Track and organise contract-related correspondence and records Support project administration including meeting notes, action logs, and document registers Help coordinate project timelines, deadlines, and key deliverables Microsoft Office & Documentation: Produce and format documents using MS Word, Excel, Outlook, and PowerPoint Maintain spreadsheets for tracking projects, costs, and documentation Assist with data entry, reporting, and basic analysis as required Coordination & Organisation Arrange meetings, prepare agendas, and coordinate diaries Support internal and external communications with clients and suppliers Assist with ordering office supplies and liaising with service providers Skills & Experience Essential: Strong working knowledge of the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Proven administrative experience, ideally in a technical, engineering, or project-based environment Excellent organisational and time-management skills High attention to detail and accuracy Confident communicator with a professional and approachable manner A proactive, flexible, and hands-on approach to work Desirable: Experience supporting contracts, engineering, or construction projects Familiarity with document control processes Experience working in small office or team-based environments Exposure to water, utilities, electrical engineering, or DSEAR-related industries Personal Attributes: Positive, can-do attitude with a willingness to learn Reliable, adaptable, and comfortable taking initiative Team-oriented, yet capable of working independently Calm and effective under pressure and changing priorities What they Offer: A supportive and friendly working environment The opportunity to work closely with experienced engineers and project professionals Varied and meaningful work supporting critical infrastructure projects Long-term role within a stable and respected specialist business If you are an organised and motivated administrator looking to play a key role in a specialist engineering team, we would love to hear from you.
Jan 13, 2026
Full time
Our client, a specialist electrical engineering consultancy and delivery team providing excellence acrosss regulated industries supporting critical infrastructure projects through expert engineering, project management, and design services. are lookimg for an Administration assistant. Providing proactive and highly organised Administration support a close-knit team of expert engineers, project managers, and designers. This is a varied, hands-on role suited to someone with a can-do attitude , strong Microsoft Office skills , and a willingness to take ownership of office administration and contract support activities. Working from their Lowestoft office, you will play a key role in keeping projects, documentation, and day-to-day operations running smoothly, with a particular focus on supporting the Contracts Manager under the supervision of the Office Manager. Administrative & Office Support include: Provide comprehensive administrative support to the engineering and project delivery team Manage incoming calls, emails, post, and general office correspondence Maintain well-organised electronic and hard-copy filing systems Assist with document control, version management, and record keeping Support day-to-day office operations in a small team environment Contracts & Project Support include: Assist with preparation, formatting, and issuing of contracts, reports, and project documentation Track and organise contract-related correspondence and records Support project administration including meeting notes, action logs, and document registers Help coordinate project timelines, deadlines, and key deliverables Microsoft Office & Documentation: Produce and format documents using MS Word, Excel, Outlook, and PowerPoint Maintain spreadsheets for tracking projects, costs, and documentation Assist with data entry, reporting, and basic analysis as required Coordination & Organisation Arrange meetings, prepare agendas, and coordinate diaries Support internal and external communications with clients and suppliers Assist with ordering office supplies and liaising with service providers Skills & Experience Essential: Strong working knowledge of the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Proven administrative experience, ideally in a technical, engineering, or project-based environment Excellent organisational and time-management skills High attention to detail and accuracy Confident communicator with a professional and approachable manner A proactive, flexible, and hands-on approach to work Desirable: Experience supporting contracts, engineering, or construction projects Familiarity with document control processes Experience working in small office or team-based environments Exposure to water, utilities, electrical engineering, or DSEAR-related industries Personal Attributes: Positive, can-do attitude with a willingness to learn Reliable, adaptable, and comfortable taking initiative Team-oriented, yet capable of working independently Calm and effective under pressure and changing priorities What they Offer: A supportive and friendly working environment The opportunity to work closely with experienced engineers and project professionals Varied and meaningful work supporting critical infrastructure projects Long-term role within a stable and respected specialist business If you are an organised and motivated administrator looking to play a key role in a specialist engineering team, we would love to hear from you.
An international organisation in the aviation sector is seeking a senior Frontend Engineer to deliver enterprise-grade AI and data visualisation solutions. The role is embedded within a major airline environment, with responsibility for building scalable frontend frameworks that can be deployed across multiple operating companies. Role Overview You will design and deliver high-performance visualisation products that turn complex data and AI outputs into actionable operational insight. The role requires consultancy-level engineering capability, balancing rapid delivery with strong architectural discipline and production standards. Key Responsibilities Rapidly prototype dashboards and visualisations using Tableau to meet immediate business needs. Architect and build production-grade, reusable frontend solutions using modern frameworks (React, TypeScript). Integrate frontend applications with enterprise APIs, data platforms, and AI services. Ensure scalability, performance, and reliability through modular design, CI/CD pipelines, automated testing, and cloud-native deployment (AWS preferred). Embed visual products into operational workflows to support real-time decision-making. Collaborate with backend, data engineering, and analytics teams to deliver cohesive end-to-end solutions. Design visualisation standards and frameworks suitable for deployment across multiple operating companies. Engage stakeholders to translate complex requirements into effective technical and visual solutions. Required Skills & Experience 10+ years' experience in enterprise frontend engineering within AI, analytics, or data-intensive environments. Strong expertise in Tableau and/or Power BI for rapid prototyping and stakeholder engagement. Deep hands-on experience with React, TypeScript, and modern frontend architectures. Solid experience integrating with APIs and deploying frontend systems into production. Hands-on exposure to cloud platforms (AWS preferred) and scalable deployment models. Proven ability to deliver maintainable, production-ready solutions beyond proof-of-concept. Ability to work on-site in London initially, with flexibility for international travel at later stages. Desirable Experience Background in aviation, logistics, or operational data domains. Consulting or advisory experience delivering within large, complex enterprise organisations. Demonstrated ability to implement standards and reusable frameworks across multiple business units. If this opportunity looks like something of interest, please feel free to hit apply or contact Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 13, 2026
Contractor
An international organisation in the aviation sector is seeking a senior Frontend Engineer to deliver enterprise-grade AI and data visualisation solutions. The role is embedded within a major airline environment, with responsibility for building scalable frontend frameworks that can be deployed across multiple operating companies. Role Overview You will design and deliver high-performance visualisation products that turn complex data and AI outputs into actionable operational insight. The role requires consultancy-level engineering capability, balancing rapid delivery with strong architectural discipline and production standards. Key Responsibilities Rapidly prototype dashboards and visualisations using Tableau to meet immediate business needs. Architect and build production-grade, reusable frontend solutions using modern frameworks (React, TypeScript). Integrate frontend applications with enterprise APIs, data platforms, and AI services. Ensure scalability, performance, and reliability through modular design, CI/CD pipelines, automated testing, and cloud-native deployment (AWS preferred). Embed visual products into operational workflows to support real-time decision-making. Collaborate with backend, data engineering, and analytics teams to deliver cohesive end-to-end solutions. Design visualisation standards and frameworks suitable for deployment across multiple operating companies. Engage stakeholders to translate complex requirements into effective technical and visual solutions. Required Skills & Experience 10+ years' experience in enterprise frontend engineering within AI, analytics, or data-intensive environments. Strong expertise in Tableau and/or Power BI for rapid prototyping and stakeholder engagement. Deep hands-on experience with React, TypeScript, and modern frontend architectures. Solid experience integrating with APIs and deploying frontend systems into production. Hands-on exposure to cloud platforms (AWS preferred) and scalable deployment models. Proven ability to deliver maintainable, production-ready solutions beyond proof-of-concept. Ability to work on-site in London initially, with flexibility for international travel at later stages. Desirable Experience Background in aviation, logistics, or operational data domains. Consulting or advisory experience delivering within large, complex enterprise organisations. Demonstrated ability to implement standards and reusable frameworks across multiple business units. If this opportunity looks like something of interest, please feel free to hit apply or contact Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
An international organisation in the aviation sector is seeking a Principal Engineer to lead the design and delivery of enterprise-scale engineering solutions supporting AI-driven platforms. This is a senior, hands-on role embedded within a major airline environment, with responsibility for setting technical direction and ensuring solutions scale across multiple operating companies. Role Overview You will define and drive end-to-end architecture for AI-enabled systems, contributing directly to production code while establishing engineering standards across squads. The role requires consultancy-level technical depth, strong delivery discipline, and the ability to translate complex operational needs into scalable, enterprise-ready solutions. Key Responsibilities Design and own architecture across all layers of the technology stack. Write production-grade code and deliver enterprise-ready solutions at pace. Engineer scalable, modular platforms capable of deployment across multiple operating companies. Collaborate closely with product, data engineering, data science, analytics, and frontend teams to deliver cohesive solutions across technologies. Implement best practices for scalability, performance, resilience, and security in cloud environments (AWS preferred). Support integration of AI solutions into operational workflows. Define technical standards and frameworks to enable multi-OpCo deployment and interoperability. Translate business and operational requirements into robust, scalable AI and data solutions. Required Skills & Experience 10+ years' experience in enterprise software engineering, ideally within AI or data-driven environments. Broad, hands-on expertise across programming languages, tools, and modern engineering stacks. Strong experience designing and building cloud-based systems (AWS preferred). Deep knowledge of API design and integration. Proven track record delivering high-value platforms within large, complex enterprise organisations. Demonstrated experience taking data and AI solutions from design through to production at enterprise scale. Ability to work on-site in London initially, with flexibility for international travel during later deployment phases. Desirable Experience Background in aviation, logistics, or operational data domains. Consulting or advisory experience on complex engineering programmes. Demonstrated ability to define standards and reusable frameworks across multiple business units. If this opportunity looks like something of interest, please feel free to hit apply or contact Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Jan 13, 2026
Contractor
An international organisation in the aviation sector is seeking a Principal Engineer to lead the design and delivery of enterprise-scale engineering solutions supporting AI-driven platforms. This is a senior, hands-on role embedded within a major airline environment, with responsibility for setting technical direction and ensuring solutions scale across multiple operating companies. Role Overview You will define and drive end-to-end architecture for AI-enabled systems, contributing directly to production code while establishing engineering standards across squads. The role requires consultancy-level technical depth, strong delivery discipline, and the ability to translate complex operational needs into scalable, enterprise-ready solutions. Key Responsibilities Design and own architecture across all layers of the technology stack. Write production-grade code and deliver enterprise-ready solutions at pace. Engineer scalable, modular platforms capable of deployment across multiple operating companies. Collaborate closely with product, data engineering, data science, analytics, and frontend teams to deliver cohesive solutions across technologies. Implement best practices for scalability, performance, resilience, and security in cloud environments (AWS preferred). Support integration of AI solutions into operational workflows. Define technical standards and frameworks to enable multi-OpCo deployment and interoperability. Translate business and operational requirements into robust, scalable AI and data solutions. Required Skills & Experience 10+ years' experience in enterprise software engineering, ideally within AI or data-driven environments. Broad, hands-on expertise across programming languages, tools, and modern engineering stacks. Strong experience designing and building cloud-based systems (AWS preferred). Deep knowledge of API design and integration. Proven track record delivering high-value platforms within large, complex enterprise organisations. Demonstrated experience taking data and AI solutions from design through to production at enterprise scale. Ability to work on-site in London initially, with flexibility for international travel during later deployment phases. Desirable Experience Background in aviation, logistics, or operational data domains. Consulting or advisory experience on complex engineering programmes. Demonstrated ability to define standards and reusable frameworks across multiple business units. If this opportunity looks like something of interest, please feel free to hit apply or contact Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. The Lead Programme Manager will be responsible for the day-to-day management of the Learning Implementation team, a group of 5-6 individuals who are geographically spread across the UK. They will be responsible for the strategic sourcing and management of various external suppliers including venues, facilitators, licenses and event production and, together with the other team leads, will manage the book of work (and relative prioritisation) for learning across the Stream; with audiences of 3,600 learners and covering both in person and virtual learning. The Lead Programme Manager will own the effective delivery, prioritisation, and execution of the Audit L&D calendar of events, including early in careers, post qualified learning, US, FS and other sectors curricula, ensuring learning is implemented effectively, in an efficient and standardised manner. They will work closely with colleagues across the L&D team, particularly the Audit L&D Operations team and the Leadership Team (LT). It is expected that any successful candidate has a working knowledge of Audit and the associated regulatory environment and practical experience of learning implementation is a must for the role. Strong project management, an ability to work with and influence and variety of stakeholders, and a focus on continuous improvement are also key for the role. Learning experience should be a top priority for any successful candidate. The successful candidate can be based anywhere in the UK. Regional candidates are welcomed. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on courses will require residential stays. This role is a fixed term contract for eighteen months. You will be responsible for: Strategic sourcing and management of various external suppliers ensuring that service level agreements are established the serve business needs effectively and in a commercially viable way Owning the implementation aspects of all programmes and projects, including tracking, risk management and reporting and overseeing the coordination of learning logistics as needed to support the delivery of the book of work Building and maintaining key strategic supplier relationships Communicate effectively with the L&D team and other central teams such as Procurement, Finance, IT and Facilities, ensuring relevant matters are drawn to their attention on a timely basis Establishing the learning implementation strategy to optimise ways of working across the team and deliver effective learner experience Driving the transformation of learning implementation through standardisation, automation and optimisation as appropriate to future proof operations for the team - working closely with the Operations Manager and LT on this key project for the coming period Leveraging practical learning implementation experience and working knowledge of audit and the regulatory environment to bring best practice implementation to Audit Stream L&D Managing the day-to-day activities within the Learning Implementation team, providing coaching and leadership to others in the team as needed Working with and across the horizontal team as needed to support appropriate delivery of our book of work and provide the best learning experience possible Collaborating with other teams within BDO, such as Procurement, Finance, IT and Facilities to support effective delivery Providing onsite project management support for programmes as appropriate Bringing fresh ideas to the business to support effective learning solutions Leading on various transformation projects in Learning Implementation to support standardisation, automation and optimisation with our processes (as appropriate) You'll be someone with: Current experience working as a Manager (or equivalent) with a strong knowledge of learning and development and best practice implementation Experience of working with and across the horizontal business partnering, design and delivery teams Enhanced knowledge of working with suppliers, ensuring value-for-money and operational excellence in delivery against agreed SLAs A strong working knowledge of Audit and the associated regulatory environment A proven track record of transformation (including simplification and automation processes) and bringing about continuous improvement to / within existing processes Experience of working with other teams within an organisation; Procurement, Finance, IT, Facilities etc is favourable A working knowledge of Workday (our LMS) would be beneficial but is not essential Strong project management skills (and associated tools knowledge) Exceptional communications skills, with and across numerous grades in any organisation Strong and evident experience of leading a team which are geographically spread across the UK would be advantageous Experience of evident budgetary management would also be advantageous but is not essential We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. The Lead Programme Manager will be responsible for the day-to-day management of the Learning Implementation team, a group of 5-6 individuals who are geographically spread across the UK. They will be responsible for the strategic sourcing and management of various external suppliers including venues, facilitators, licenses and event production and, together with the other team leads, will manage the book of work (and relative prioritisation) for learning across the Stream; with audiences of 3,600 learners and covering both in person and virtual learning. The Lead Programme Manager will own the effective delivery, prioritisation, and execution of the Audit L&D calendar of events, including early in careers, post qualified learning, US, FS and other sectors curricula, ensuring learning is implemented effectively, in an efficient and standardised manner. They will work closely with colleagues across the L&D team, particularly the Audit L&D Operations team and the Leadership Team (LT). It is expected that any successful candidate has a working knowledge of Audit and the associated regulatory environment and practical experience of learning implementation is a must for the role. Strong project management, an ability to work with and influence and variety of stakeholders, and a focus on continuous improvement are also key for the role. Learning experience should be a top priority for any successful candidate. The successful candidate can be based anywhere in the UK. Regional candidates are welcomed. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on courses will require residential stays. This role is a fixed term contract for eighteen months. You will be responsible for: Strategic sourcing and management of various external suppliers ensuring that service level agreements are established the serve business needs effectively and in a commercially viable way Owning the implementation aspects of all programmes and projects, including tracking, risk management and reporting and overseeing the coordination of learning logistics as needed to support the delivery of the book of work Building and maintaining key strategic supplier relationships Communicate effectively with the L&D team and other central teams such as Procurement, Finance, IT and Facilities, ensuring relevant matters are drawn to their attention on a timely basis Establishing the learning implementation strategy to optimise ways of working across the team and deliver effective learner experience Driving the transformation of learning implementation through standardisation, automation and optimisation as appropriate to future proof operations for the team - working closely with the Operations Manager and LT on this key project for the coming period Leveraging practical learning implementation experience and working knowledge of audit and the regulatory environment to bring best practice implementation to Audit Stream L&D Managing the day-to-day activities within the Learning Implementation team, providing coaching and leadership to others in the team as needed Working with and across the horizontal team as needed to support appropriate delivery of our book of work and provide the best learning experience possible Collaborating with other teams within BDO, such as Procurement, Finance, IT and Facilities to support effective delivery Providing onsite project management support for programmes as appropriate Bringing fresh ideas to the business to support effective learning solutions Leading on various transformation projects in Learning Implementation to support standardisation, automation and optimisation with our processes (as appropriate) You'll be someone with: Current experience working as a Manager (or equivalent) with a strong knowledge of learning and development and best practice implementation Experience of working with and across the horizontal business partnering, design and delivery teams Enhanced knowledge of working with suppliers, ensuring value-for-money and operational excellence in delivery against agreed SLAs A strong working knowledge of Audit and the associated regulatory environment A proven track record of transformation (including simplification and automation processes) and bringing about continuous improvement to / within existing processes Experience of working with other teams within an organisation; Procurement, Finance, IT, Facilities etc is favourable A working knowledge of Workday (our LMS) would be beneficial but is not essential Strong project management skills (and associated tools knowledge) Exceptional communications skills, with and across numerous grades in any organisation Strong and evident experience of leading a team which are geographically spread across the UK would be advantageous Experience of evident budgetary management would also be advantageous but is not essential We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Jan 13, 2026
Full time
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. The Lead Programme Manager will be responsible for the day-to-day management of the Learning Implementation team, a group of 5-6 individuals who are geographically spread across the UK. They will be responsible for the strategic sourcing and management of various external suppliers including venues, facilitators, licenses and event production and, together with the other team leads, will manage the book of work (and relative prioritisation) for learning across the Stream; with audiences of 3,600 learners and covering both in person and virtual learning. The Lead Programme Manager will own the effective delivery, prioritisation, and execution of the Audit L&D calendar of events, including early in careers, post qualified learning, US, FS and other sectors curricula, ensuring learning is implemented effectively, in an efficient and standardised manner. They will work closely with colleagues across the L&D team, particularly the Audit L&D Operations team and the Leadership Team (LT). It is expected that any successful candidate has a working knowledge of Audit and the associated regulatory environment and practical experience of learning implementation is a must for the role. Strong project management, an ability to work with and influence and variety of stakeholders, and a focus on continuous improvement are also key for the role. Learning experience should be a top priority for any successful candidate. The successful candidate can be based anywhere in the UK. Regional candidates are welcomed. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on courses will require residential stays. This role is a fixed term contract for eighteen months. You will be responsible for: Strategic sourcing and management of various external suppliers ensuring that service level agreements are established the serve business needs effectively and in a commercially viable way Owning the implementation aspects of all programmes and projects, including tracking, risk management and reporting and overseeing the coordination of learning logistics as needed to support the delivery of the book of work Building and maintaining key strategic supplier relationships Communicate effectively with the L&D team and other central teams such as Procurement, Finance, IT and Facilities, ensuring relevant matters are drawn to their attention on a timely basis Establishing the learning implementation strategy to optimise ways of working across the team and deliver effective learner experience Driving the transformation of learning implementation through standardisation, automation and optimisation as appropriate to future proof operations for the team - working closely with the Operations Manager and LT on this key project for the coming period Leveraging practical learning implementation experience and working knowledge of audit and the regulatory environment to bring best practice implementation to Audit Stream L&D Managing the day-to-day activities within the Learning Implementation team, providing coaching and leadership to others in the team as needed Working with and across the horizontal team as needed to support appropriate delivery of our book of work and provide the best learning experience possible Collaborating with other teams within BDO, such as Procurement, Finance, IT and Facilities to support effective delivery Providing onsite project management support for programmes as appropriate Bringing fresh ideas to the business to support effective learning solutions Leading on various transformation projects in Learning Implementation to support standardisation, automation and optimisation with our processes (as appropriate) You'll be someone with: Current experience working as a Manager (or equivalent) with a strong knowledge of learning and development and best practice implementation Experience of working with and across the horizontal business partnering, design and delivery teams Enhanced knowledge of working with suppliers, ensuring value-for-money and operational excellence in delivery against agreed SLAs A strong working knowledge of Audit and the associated regulatory environment A proven track record of transformation (including simplification and automation processes) and bringing about continuous improvement to / within existing processes Experience of working with other teams within an organisation; Procurement, Finance, IT, Facilities etc is favourable A working knowledge of Workday (our LMS) would be beneficial but is not essential Strong project management skills (and associated tools knowledge) Exceptional communications skills, with and across numerous grades in any organisation Strong and evident experience of leading a team which are geographically spread across the UK would be advantageous Experience of evident budgetary management would also be advantageous but is not essential We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jan 13, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. The Lead Programme Manager will be responsible for the day-to-day management of the Learning Implementation team, a group of 5-6 individuals who are geographically spread across the UK. They will be responsible for the strategic sourcing and management of various external suppliers including venues, facilitators, licenses and event production and, together with the other team leads, will manage the book of work (and relative prioritisation) for learning across the Stream; with audiences of 3,600 learners and covering both in person and virtual learning. The Lead Programme Manager will own the effective delivery, prioritisation, and execution of the Audit L&D calendar of events, including early in careers, post qualified learning, US, FS and other sectors curricula, ensuring learning is implemented effectively, in an efficient and standardised manner. They will work closely with colleagues across the L&D team, particularly the Audit L&D Operations team and the Leadership Team (LT). It is expected that any successful candidate has a working knowledge of Audit and the associated regulatory environment and practical experience of learning implementation is a must for the role. Strong project management, an ability to work with and influence and variety of stakeholders, and a focus on continuous improvement are also key for the role. Learning experience should be a top priority for any successful candidate. The successful candidate can be based anywhere in the UK. Regional candidates are welcomed. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on courses will require residential stays. This role is a fixed term contract for eighteen months. You will be responsible for: Strategic sourcing and management of various external suppliers ensuring that service level agreements are established the serve business needs effectively and in a commercially viable way Owning the implementation aspects of all programmes and projects, including tracking, risk management and reporting and overseeing the coordination of learning logistics as needed to support the delivery of the book of work Building and maintaining key strategic supplier relationships Communicate effectively with the L&D team and other central teams such as Procurement, Finance, IT and Facilities, ensuring relevant matters are drawn to their attention on a timely basis Establishing the learning implementation strategy to optimise ways of working across the team and deliver effective learner experience Driving the transformation of learning implementation through standardisation, automation and optimisation as appropriate to future proof operations for the team - working closely with the Operations Manager and LT on this key project for the coming period Leveraging practical learning implementation experience and working knowledge of audit and the regulatory environment to bring best practice implementation to Audit Stream L&D Managing the day-to-day activities within the Learning Implementation team, providing coaching and leadership to others in the team as needed Working with and across the horizontal team as needed to support appropriate delivery of our book of work and provide the best learning experience possible Collaborating with other teams within BDO, such as Procurement, Finance, IT and Facilities to support effective delivery Providing onsite project management support for programmes as appropriate Bringing fresh ideas to the business to support effective learning solutions Leading on various transformation projects in Learning Implementation to support standardisation, automation and optimisation with our processes (as appropriate) You'll be someone with: Current experience working as a Manager (or equivalent) with a strong knowledge of learning and development and best practice implementation Experience of working with and across the horizontal business partnering, design and delivery teams Enhanced knowledge of working with suppliers, ensuring value-for-money and operational excellence in delivery against agreed SLAs A strong working knowledge of Audit and the associated regulatory environment A proven track record of transformation (including simplification and automation processes) and bringing about continuous improvement to / within existing processes Experience of working with other teams within an organisation; Procurement, Finance, IT, Facilities etc is favourable A working knowledge of Workday (our LMS) would be beneficial but is not essential Strong project management skills (and associated tools knowledge) Exceptional communications skills, with and across numerous grades in any organisation Strong and evident experience of leading a team which are geographically spread across the UK would be advantageous Experience of evident budgetary management would also be advantageous but is not essential We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Jan 13, 2026
Full time
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Your new role As a Mobile Technician, you will be supporting different accounts: diagnosing and resolving technical issues, providing support to users, and maintaining IT systems. You will be: Troubleshooting and diagnosing hardware and software problems. Setting up and configuring new devices and systems. Monitoring and maintaining IT systems to ensure optimal performance. Providing technical support to users, both in-person and remotely. What you'll need to succeed Active SC Clearance A Clean UK Driving Licence Experience with hardware and software Previous IT Experience What you'll get in return c 18 per hour (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 13, 2026
Contractor
Your new role As a Mobile Technician, you will be supporting different accounts: diagnosing and resolving technical issues, providing support to users, and maintaining IT systems. You will be: Troubleshooting and diagnosing hardware and software problems. Setting up and configuring new devices and systems. Monitoring and maintaining IT systems to ensure optimal performance. Providing technical support to users, both in-person and remotely. What you'll need to succeed Active SC Clearance A Clean UK Driving Licence Experience with hardware and software Previous IT Experience What you'll get in return c 18 per hour (inside IR35) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Applause IT Recruitment Ltd
Stourport-on-severn, Worcestershire
Business Development Manager Account Manager Hybrid - IT Managed Services Sales Circa 35000 - 40,000 Basic (Negotiable) + Car Allowance + Excellent Commission plan Near Kidderminster, Worcestershire. Hybrid / Field-Based - To suit an M5, M42 & M6 corridor candidate. Covering Worcestershire, Birmingham, and the West Midlands, Wolverhampton and the Black Country, down as far as Cheltenham. The Opportunity Applause IT are working exclusively with an established and fast growing IT solutions provider looking to appoint an a new Business Development Manager / Hybrid Account Manager to drive growth across the Midlands and M5 corridor . This is a high-impact, hybrid role combining new business development with strategic account management , ideal for a commercially driven IT sales professional who enjoys building long-term client relationships while winning new logos. You'll be supported by an experienced leadership team and technical specialists, with genuine autonomy to shape your territory and earnings. What You'll Be Doing Proactively winning new business across the Midlands and M5/M42/M6 corridor Managing and growing existing client accounts , identifying upsell and cross-sell opportunities Building and maintaining a strong, qualified sales pipeline Promoting a full portfolio of solutions including: Managed IT Support Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What We're Looking For Proven experience in IT Account Management, IT Sales and New Business Development Background selling managed services, cyber security, standard IT solutions Strong relationship-building and consultative sales skills Self-motivated, organised and comfortable working in a field-based / hybrid role Full UK driving licence Based within easy reach of the M5 / M42 / M6 corridor What's On Offer Competitive Salary (Neg) Excellent uncapped commission scheme Car allowance Hybrid working model Supportive, collaborative sales culture Opportunity to progress within a growing and forward-thinking business Interested? Send your CV now to find out more.
Jan 13, 2026
Full time
Business Development Manager Account Manager Hybrid - IT Managed Services Sales Circa 35000 - 40,000 Basic (Negotiable) + Car Allowance + Excellent Commission plan Near Kidderminster, Worcestershire. Hybrid / Field-Based - To suit an M5, M42 & M6 corridor candidate. Covering Worcestershire, Birmingham, and the West Midlands, Wolverhampton and the Black Country, down as far as Cheltenham. The Opportunity Applause IT are working exclusively with an established and fast growing IT solutions provider looking to appoint an a new Business Development Manager / Hybrid Account Manager to drive growth across the Midlands and M5 corridor . This is a high-impact, hybrid role combining new business development with strategic account management , ideal for a commercially driven IT sales professional who enjoys building long-term client relationships while winning new logos. You'll be supported by an experienced leadership team and technical specialists, with genuine autonomy to shape your territory and earnings. What You'll Be Doing Proactively winning new business across the Midlands and M5/M42/M6 corridor Managing and growing existing client accounts , identifying upsell and cross-sell opportunities Building and maintaining a strong, qualified sales pipeline Promoting a full portfolio of solutions including: Managed IT Support Cyber Security Cloud & Infrastructure Communications & Connectivity Managed Print Services Physical Security Digital Marketing Services Working closely with Head of Sales, Technical Account Managers and Service Delivery teams to ensure outstanding customer outcomes Acting as a trusted advisor to clients, understanding their business challenges and aligning technology solutions What We're Looking For Proven experience in IT Account Management, IT Sales and New Business Development Background selling managed services, cyber security, standard IT solutions Strong relationship-building and consultative sales skills Self-motivated, organised and comfortable working in a field-based / hybrid role Full UK driving licence Based within easy reach of the M5 / M42 / M6 corridor What's On Offer Competitive Salary (Neg) Excellent uncapped commission scheme Car allowance Hybrid working model Supportive, collaborative sales culture Opportunity to progress within a growing and forward-thinking business Interested? Send your CV now to find out more.
Job Title: Temporary Grants Administrator Role PurposeThe Temporary Grants Administrator will provide short-term support in managing the grant administration process. This role is critical for maintaining accurate records, processing applications, and supporting reporting during a peak workload period. Key Responsibilities Grant Administration Process and track grant applications, awards, and renewals. Maintain accurate documentation and ensure deadlines are met. Support compliance with funder guidelines and internal policies Assist with monitoring grant budgets and expenditures. Act as a point of contact for grant-related queries. Liaise with internal teams and external partners to gather necessary information. Provide administrative support for grant-related meetings and communications. Skills & Qualifications Strong organisational and time-management skills. Excellent attention to detail and accuracy. Proficiency in Microsoft Office and familiarity with grant management systems. Ability to work independently and meet tight deadlines. Education & Experience Previous experience in grants administration, finance, or similar administrative role preferred. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 13, 2026
Seasonal
Job Title: Temporary Grants Administrator Role PurposeThe Temporary Grants Administrator will provide short-term support in managing the grant administration process. This role is critical for maintaining accurate records, processing applications, and supporting reporting during a peak workload period. Key Responsibilities Grant Administration Process and track grant applications, awards, and renewals. Maintain accurate documentation and ensure deadlines are met. Support compliance with funder guidelines and internal policies Assist with monitoring grant budgets and expenditures. Act as a point of contact for grant-related queries. Liaise with internal teams and external partners to gather necessary information. Provide administrative support for grant-related meetings and communications. Skills & Qualifications Strong organisational and time-management skills. Excellent attention to detail and accuracy. Proficiency in Microsoft Office and familiarity with grant management systems. Ability to work independently and meet tight deadlines. Education & Experience Previous experience in grants administration, finance, or similar administrative role preferred. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Civil Infrastructure Design Engineer If you're a Civil Engineer who enjoys solving real design challenges, working with multiple disciplines, and seeing your work make an impact, this is for you. You'll work on varied schemes (from rail and healthcare to large-scale residential and low-carbon commercial buildings), supported by experienced mentors and an ICE-accredited development pathway. You'll be part of a leading international consultancy of engineers, architects, designers and analysts focused on shaping a better built environment. You'll be working in a business known for innovation across Modern Methods of Construction, Platform approaches to DfMA, generative design, integrated design, and automation in construction. As a Civil Engineer, you'll design and model civil systems and collaborate across disciplines to deliver coordinated, buildable solutions. You will: Produce civil designs for small-medium projects independently, and support larger complex schemes with supervision Design across levels, roads, pavements, earthworks, drainage, flooding and civil infrastructure interfaces Coordinate below-ground utilities (ducts, pipes, chambers) and contribute to specification/coordination Lead and support stakeholder engagement with local authorities, Building Control, the Environment Agency, statutory undertakers and utility providers Support approvals and technical submissions (e.g., sewer connections, adoptions, and public highway works) Work in a BIM-led environment and contribute to improving design quality and efficiency What you'll need to bring Solid civil design experience covering drainage, highways/roads, pavements, earthworks, flood risk Understanding of below-ground utilities design/coordination (experience preferred; willingness to learn essential) Confidence working with external bodies and approval routes (planning, Building Control, Environment Agency, statutory undertakers) Familiarity with S104 / S106 / S278 processes is ideal Strong knowledge of relevant codes, standards and regulations (Eurocodes, British Standards, Building Regulations) Software skills in AutoCAD, Civil 3D and hydraulic/drainage tools such as InfoDrainage BIM awareness; Revit beneficial (training/support available if you're keen to learn) Strong organisation, communication, and a solutions-focused mindset Experience & qualifications Typically 3-5 years in a civil engineering design office environment with varied projects/stages Professionally accredited Civil Engineering degree (minimum 2:1; Master's desirable, not essential) Progressing towards ICE chartership (or equivalent) What you'll get out of it 9-day fortnight (a genuinely free day every two weeks, no salary reduction) Hybrid working (home + office) Industry-competitive salary ICE-accredited Training & Development Scheme + dedicated chartership mentor Paid professional membership Private healthcare (employer funded; tax payable) Pension matched up to 5% 25 days annual leave Regular career reviews to support progression Location & working pattern Hybrid working pattern (home and office) You'll be supported with structured development, mentoring and regular reviews to help you progress FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Eve Armstrong at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Jan 13, 2026
Full time
Civil Infrastructure Design Engineer If you're a Civil Engineer who enjoys solving real design challenges, working with multiple disciplines, and seeing your work make an impact, this is for you. You'll work on varied schemes (from rail and healthcare to large-scale residential and low-carbon commercial buildings), supported by experienced mentors and an ICE-accredited development pathway. You'll be part of a leading international consultancy of engineers, architects, designers and analysts focused on shaping a better built environment. You'll be working in a business known for innovation across Modern Methods of Construction, Platform approaches to DfMA, generative design, integrated design, and automation in construction. As a Civil Engineer, you'll design and model civil systems and collaborate across disciplines to deliver coordinated, buildable solutions. You will: Produce civil designs for small-medium projects independently, and support larger complex schemes with supervision Design across levels, roads, pavements, earthworks, drainage, flooding and civil infrastructure interfaces Coordinate below-ground utilities (ducts, pipes, chambers) and contribute to specification/coordination Lead and support stakeholder engagement with local authorities, Building Control, the Environment Agency, statutory undertakers and utility providers Support approvals and technical submissions (e.g., sewer connections, adoptions, and public highway works) Work in a BIM-led environment and contribute to improving design quality and efficiency What you'll need to bring Solid civil design experience covering drainage, highways/roads, pavements, earthworks, flood risk Understanding of below-ground utilities design/coordination (experience preferred; willingness to learn essential) Confidence working with external bodies and approval routes (planning, Building Control, Environment Agency, statutory undertakers) Familiarity with S104 / S106 / S278 processes is ideal Strong knowledge of relevant codes, standards and regulations (Eurocodes, British Standards, Building Regulations) Software skills in AutoCAD, Civil 3D and hydraulic/drainage tools such as InfoDrainage BIM awareness; Revit beneficial (training/support available if you're keen to learn) Strong organisation, communication, and a solutions-focused mindset Experience & qualifications Typically 3-5 years in a civil engineering design office environment with varied projects/stages Professionally accredited Civil Engineering degree (minimum 2:1; Master's desirable, not essential) Progressing towards ICE chartership (or equivalent) What you'll get out of it 9-day fortnight (a genuinely free day every two weeks, no salary reduction) Hybrid working (home + office) Industry-competitive salary ICE-accredited Training & Development Scheme + dedicated chartership mentor Paid professional membership Private healthcare (employer funded; tax payable) Pension matched up to 5% 25 days annual leave Regular career reviews to support progression Location & working pattern Hybrid working pattern (home and office) You'll be supported with structured development, mentoring and regular reviews to help you progress FOOTNOTE: If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Eve Armstrong at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Control Systems Engineer - Chester (Hybrid) Are you a C&I Engineer who enjoys producing clear, well-thought-out specifications? Do you like working across the full design lifecycle, from concept through to testing? Are you looking for a technically challenging role with flexibility built in? What's in it for you Salary up to 74,000 Company performance bonus 25 days holiday plus bank holidays and the option of an extra 2 days per month due flexi-arrangements Private healthcare (individual cover) Hybrid working - up to 2 days from home per week (subject to security and business need) Company sick pay Defined contribution pension scheme Life assurance - 7x annual salary What will you be doing? Producing detailed technical specifications, including functional and control system logic specifications Developing control system designs, logic simulations and performance models Specifying control system hardware and instrumentation Working with subcontractors, reviewing and approving detailed design drawings Reviewing supplier test specifications and attending factory acceptance tests Supporting technical reviews and presenting design information internally and to customers Analysing plant, commissioning and test data to identify performance improvements Developing and maintaining control system design standards Supporting project proposals, including schedules and cost forecasts Managing deliverables and providing clear status updates to stakeholders Occasional travel to European suppliers and customer sites Where you'll be doing it You'll be based at a specialist engineering facility near Chester, working for a high-tech engineering business delivering complex control and instrumentation solutions within a highly regulated environment. The work is technically demanding, safety-focused and long-term in nature. What you'll need A degree in Electrical, Electronic or a related engineering discipline Experience specifying or designing control systems in process or industrial environments Strong ability to produce high-quality technical specifications and reports Experience working with and overseeing subcontractors Knowledge of PLC hardware, I/O, networks and power supplies Understanding of control cabinet design and construction Experience with instrumentation design, including accuracy, EMC and measurement techniques Awareness of standards such as UKCA, CE and UL Knowledge of PLC programming standards and SCADA design principles Practical experience supporting equipment testing Good communication skills and strong IT literacy French or German language skills would be beneficial, but not essential We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jan 13, 2026
Full time
Control Systems Engineer - Chester (Hybrid) Are you a C&I Engineer who enjoys producing clear, well-thought-out specifications? Do you like working across the full design lifecycle, from concept through to testing? Are you looking for a technically challenging role with flexibility built in? What's in it for you Salary up to 74,000 Company performance bonus 25 days holiday plus bank holidays and the option of an extra 2 days per month due flexi-arrangements Private healthcare (individual cover) Hybrid working - up to 2 days from home per week (subject to security and business need) Company sick pay Defined contribution pension scheme Life assurance - 7x annual salary What will you be doing? Producing detailed technical specifications, including functional and control system logic specifications Developing control system designs, logic simulations and performance models Specifying control system hardware and instrumentation Working with subcontractors, reviewing and approving detailed design drawings Reviewing supplier test specifications and attending factory acceptance tests Supporting technical reviews and presenting design information internally and to customers Analysing plant, commissioning and test data to identify performance improvements Developing and maintaining control system design standards Supporting project proposals, including schedules and cost forecasts Managing deliverables and providing clear status updates to stakeholders Occasional travel to European suppliers and customer sites Where you'll be doing it You'll be based at a specialist engineering facility near Chester, working for a high-tech engineering business delivering complex control and instrumentation solutions within a highly regulated environment. The work is technically demanding, safety-focused and long-term in nature. What you'll need A degree in Electrical, Electronic or a related engineering discipline Experience specifying or designing control systems in process or industrial environments Strong ability to produce high-quality technical specifications and reports Experience working with and overseeing subcontractors Knowledge of PLC hardware, I/O, networks and power supplies Understanding of control cabinet design and construction Experience with instrumentation design, including accuracy, EMC and measurement techniques Awareness of standards such as UKCA, CE and UL Knowledge of PLC programming standards and SCADA design principles Practical experience supporting equipment testing Good communication skills and strong IT literacy French or German language skills would be beneficial, but not essential We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Jan 13, 2026
Full time
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
Jan 13, 2026
Full time
CUSTOMER SERVICE SPECIALIST - OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know Start Date: February 2026 Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500 Job Type: Full Time - Permanent Working Hours: 40 hours per week (including training) Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday Training: 2 weeks based in Glasgow, City Park. Training hours 09:00am - 18:00pm Monday - Friday Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements. Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years Financial Services experience at interview Who we are looking for A professional, polite and courteous telephone manner Ability to deliver excellent service with outgoing nature Excellent verbal communication skills, with fluency in English essential A good listener who can convey empathy, patience and understanding Confident and proactive to deal with difficult situations and conversations Confident in having customer conversations High levels of accuracy and attention to detail Confident in working independently Confident in making complex decisions Self-motivated and able to affectively problem solve Interpersonal skills Be driven to work towards achievable targets Excellent numeracy skills Experience in working with vulnerable customers Ability to educate our customers on how to protect themselves against Fraud Previous banking/ financial services experience is highly desired Previous call centre/ customer service experience is essential What will my role involve ? Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst ensuring the customer that we are here to help them and keep their account secure Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support Helping customers that may be going through financial difficulty and debit card support Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank's complete range of services Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer Ability to react fast when the day gets busy and handle a wide variety of different customers - excellent time management Work with vulnerable customers, and helping to resolve complex cases Confident in following banking processes and being able to clearly explain these to our customer Values we look for you to have Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey 28 day annual leave (inclusive of bank holidays), increasing with length of service Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you're interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.
