29 jobs found

Barnsley Council have an exciting opportunity for a Warden to join the team based in Barnsley . You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of £31,537 - £34,434 per annum. Working Arrangements : Working 37 hours a week including weekend work and unsociable hours. Join our team and make a difference in the borough of Barnsley. Are you looking for a rewarding and challenging role in community safety in our busy local communities and the vibrant town centre? Are you proactive and hardworking with excellent communication and interpersonal skills? If so, we have an exciting opportunity for you to join the Safer Neighbourhood Service as a Warden. The Safer Neighbourhood Service is a diverse team focusing on a range of statutory and non-statutory functions including, but not limited to community safety, anti-social behaviour, environmental crime and blight. The main aims of the role will be to: Work closely with members of the community and a range of stakeholders, to reduce and prevent crime and anti-social behaviour Investigate and prosecute environmental crime across the borough (role specific) Engage pro-actively with those involved in anti-social behaviour, identify those responsible and submit safeguarding referrals where vulnerabilities are identified Discharge a broad range of summary enforcement powers in a proportionate and professional manner including any powers delegated by the Chief Constable Assist in the planning, preparation and execution of targeted initiatives as directed including campaigns and planned deployment approaches All Wardens are trained as Forward Liaison Officers and may be required to work alternative shifts in response to unforeseen community incidents or crisis You will provide a visible and reassuring presence, engaging with partners, residents and Elected Members and responding to any incidents or issues that may arise. You will also support the delivery of community safety initiatives and projects, such as crime prevention campaigns and events. You will provide an ambassadorial role, offering support where applicable and liaise with local businesses, residents and visitors to Barnsley. To be successful in the role, you will need to have: A friendly and professional manner, with excellent communication and interpersonal skills A calm and confident approach to dealing with challenging situations and people A flexible and adaptable attitude, as you will be working on a rota basis, including evenings and weekends A willingness to learn and develop your skills and knowledge, as you will receive ongoing training and support Closing date : Friday 13th February If you feel you have the necessary skills and abilities to join our ambitious team as our Warden, Click " apply" we d be delighted to receive your application.

Housing Officer / Neighbourhood Manager This is an excellent opportunity for a community-focused housing professional to support residents, manage neighbourhood standards, and deliver high-quality tenancy and estate management services across a varied local portfolio. If you've also worked in the following roles, we'd also like to hear from you: Estate Officer, Community Officer, Tenancy Officer, Housing Management Officer, Housing Manager, Tenancy Manager, Safer Neighbourhoods Manager, Resident Engagement Lead. This is officially known within the organisation as a Neighbourhood Manager PLEASE NOTE: You will need a Full Driving Licence and your own Vehicle SALARY: £ 34,800 per annum FTE (£17,400 Actual Salary for 17.5 Hours per Week) + Benefits LOCATION: Hybrid Working / Oxford (OX4) JOB TYPE: 11 months Fixed Term Part-Time, Contract WORKING HOURS: 17.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Housing Officer / Neighbourhood Manager to play a key role in supporting residents and maintaining safe, well-managed communities. As a Housing Officer / Neighbourhood Manager, you will act as a visible point of contact for residents, ensuring neighbourhood standards are upheld while responding effectively to tenancy-related issues and concerns. The Housing Officer / Neighbourhood Manager will work closely with internal teams and external partners to address building safety, estate management, and safeguarding matters, helping residents feel supported, secure, and listened to. This role offers a rewarding opportunity to make a meaningful difference within local communities while working in a varied, people-focused environment. DUTIES Your duties as the Housing Officer / Neighbourhood Manager include: Estate and Property Inspections: Carrying out regular inspections to maintain safety, cleanliness, and neighbourhood standards Tenancy Management Support: Managing tenancy-related issues including noise complaints, disputes, and antisocial behaviour Resident Engagement: Building positive relationships with residents through clear communication and responsive support Safeguarding and Vulnerability Support: Identifying and supporting vulnerable residents, escalating concerns where required Building Safety Liaison: Working with internal teams and contractors to address repairs, compliance, and safety matters Partnership Working: Collaborating with external agencies and local partners to resolve community issues Feedback and Service Improvement: Gathering resident feedback to help improve service delivery and satisfaction Representation and Advocacy: Attending meetings, supporting legal processes, and representing the organisation when required CANDIDATE REQUIREMENTS Driving Licence and Vehicle: A full driving licence and access to your own vehicle Housing or Community Experience: Previous experience in housing, neighbourhood management, or a similar people-focused role Safeguarding Awareness: An understanding of safeguarding principles and supporting vulnerable individuals Communication Skills: Strong interpersonal skills with the ability to build trust and manage sensitive situations Organisation and Time Management: Ability to manage multiple priorities in a fast-paced environment IT Skills: Confidence using systems such as Outlook, Word, Excel, and learning new digital tools Problem Solving: A proactive and practical approach to resolving issues effectively BENEFITS 25 days' holiday pro rata plus Bank Holidays Up to 8% contributory pension Annual health and lifestyle allowance of up to £300 for you and your family This role requires a DBS check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they'd still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14345 Part-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Oxford, Oxfordshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Project Officer - various networks £28,304 - £30,886 pa, plus excellent benefits London (including flexible working) The College Centre for Quality Improvement (CCQI) works with mental health services to assess and improve the quality of care they provide. We work with more than 90% of mental health service providers in the UK and focus on four key areas: quality networks, accreditation, national clinical audits, and research and evaluation. Visit our website to find out more about The College Centre for Quality Improvement. This is an exciting opportunity for someone looking for a career in quality improvement or health service development. You will work in a dynamic team supporting a national network(s) of front-line mental health services, interacting with clinicians, patients, and their carers to improve these services. We are currently recruiting for the following networks: QNFMHS/QNPMHS/QNPICU - Quality Network for Forensic Mental Health Services, Quality Network for Prison Mental Health Services, Quality Network for Psychiatric Intensive Care Units PLAN/QN-CRHTT - Psychiatric Liaison Accreditation Network and Quality Network for Crisis Resolution and Home Treatment Teams PQN - Perinatal Quality Network (fixed term contract until 11 December 2026) ECTAS - Electroconvulsive Therapy Accreditation Service QNWA Quality Network for Working Age Adult Wards QNCC Quality Network for Community CAMHS QNIC Quality Network for Inpatient CAMHS QED Quality Network for Eating Disorders The successful candidate will oversee data collection from clinical services to benchmark against quality standards, arrange and attend face-to-face and/or virtual visits to mental health services across the UK, organise events and deliver training as well as writing reports and other administrative tasks. All applicants will be considered for all networks, unless stated otherwise in their applications. If you have any preference for any of the mentioned networks, please mention it in your application. The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves. We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. We will provide appropriate reasonable adjustments for candidates who may have a disability. We only recruit the best and in return for your commitment the College offers an attractive salary and benefits. We operate a hybrid working model of onsite and working from home/remote, which helps to ensure a flexible work life balance. We welcome applications from all sections of the Community. The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards. Closing date: 12 February 2026. Interviews: 2, 4 and 5 March 2026 (remote).

Customer Liaison Officer (CLO) Permanent Position Property Services Location: Rochdale Salary: 26,000 - 29,000 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role I am currently working with a well-established property maintenance company who is seeking an experienced Customer Liaison Officer to join their team on a long-term project in Rochdale . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Customer Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Customer Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Rochdale

Temporary Customer Liaison Officer Location: Chester & Stoke Contract: Temporary (initial 4 weeks, with potential to extend or go permanent) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Chester and Stoke regions. This role is initially offered on a 4-week temporary basis, with the possibility of extension or permanent employment for the right candidate. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)

Resident Liaison Officer (RLO) Permanent Position Property Services Location: Manchester Salary: 30,160 per annum + Company Car or Car Allowance Start Date: ASAP Working Hours: Monday to Friday, 8:00am - 4:30pm About the Role We are working with a large, well-established property maintenance company who is seeking an experienced Resident Liaison Officer to join their team on a long-term project in Manchester . This is a permanent opportunity offering stability, excellent working hours, and the chance to play a key role in resident engagement and customer satisfaction. As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Key Responsibilities Act as the primary liaison between residents, the Scheme Manager, and the client Build strong relationships with residents and address concerns professionally Monitor, manage, and resolve resident complaints effectively Work closely with the Site Project Manager to maintain clear communication on site Coordinate and deliver social value and community engagement events Collate and analyse customer satisfaction surveys Support conflict resolution and ensure minimal disruption to residents About You Minimum 2 years' experience as a Resident Liaison Officer (or similar role) Strong customer service and communication skills Confident dealing with residents in live environments Organised, proactive, and able to manage sensitive situations professionally Experience within property services or construction is highly desirable What's on Offer Permanent role Competitive salary of 30,160 + car or car allowance Consistent working hours Supportive team environment with long-term project stability How to Apply If you're interested in this opportunity, please send your CV or contact Jess on (phone number removed) for more information. Key terms: Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North West, Manchester, Longsight

Are you experienced in customer care in a social / new housing environment? We are currently looking to recruit a RLO /TLO to work on a site in Chelteham on a temporary basis The ideal candidate will ideally have - Experience in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. Own Car milege will be paid but not to and from work If you are interested in this role please do not hesitate to get in touch

Ffermio Bro Project Officer Location: Brecon Salary: £36,363 - £39,152 per annum Vacancy Type: Fixed Term Contract- 31st March 2028 Hours : 37 Hours per week Closing Date : 27 February 2026 National Parks were designated in order to protect beautiful areas for the benefit of the nation. They came about as a result of the 1949 National Parks and Access to the Countryside Act, which put a legislative framework in place for the establishment of National Parks in England and Wales. Job Purpose : Like similar roles in Wales s other Designated Landscapes, the Ffermio Bro Project Officer will work alongside the current Ffermio Bro Project Officer. They will administer and coordinate the projects, engagement and advice, ensuring that farmers and other landowners can access the right funding, supporting them through the application process and monitoring delivery of activities. The post holder will be supported by other colleagues as required. Designed to encourage and facilitate collaboration and clusters, the role will encourage and facilitate group work including encouraging reluctant parties. This role is the cornerstone of the Programme in this National Park and requires excellent knowledge of farming, conservation, budgetary control, project management and teamwork to connect the agricultural and land management community to the funding available and to the nature conservation community. For this Programme, the role will help co-ordinate the Brecon Beacon National Park Authority s farmer and landowner engagement. The work requires regular farm-based work within the Bannau Brycheiniog National Park, working with farmers, other landowners and Brecon Beacons National Park Authority staff. The role is strongly team-based. Key Responsibilities Administering and co-ordinating on-the-ground delivery of the Ffermio Bro:Farming in Designated Landscapes programme in the Bannau Brycheiniog National Park, on behalf of the Brecon Beacons National Park Authority. Liaising with National Park Authority colleagues to identify and confirm potential Programme applicants and sharing the workload, ensuring that appropriate advice on conservation activities is available and provided, supporting applicants through the application process. Providing the shared Ffermio Bro liaison point for this Programme between the National Park Authority and the Welsh Government / Rural Payments Wales. Providing the shared liaison point between the National Park Authority and the Designated Landscapes Nature Recovery Programme Manager, who advises each Designated Landscape organisation on the Programme. Liaising with the Nature Recovery Programme Manager for project and Programme evaluation and monitoring. Providing a primary point of contact for the potential farmer / landowner applicants to the Brecon Beacons National Park Ffermio Bro Programme, supporting them through their applications. Liaising with the National Park Authority wardens and specialists to develop, amend and improve Programme content, to advise and support farmer and landowner applicants, helping to guide subsequent delivery where required and to facilitate cluster / collaborative applications. Co-ordinating and compiling the National Park Authority s programme-specific advice on conservation, land management and access and engagement, to promote high quality applications to the Programme. Managing and sharing the work balance between good project management, budget management, data management including GIS, quarterly reporting, liaison with colleagues and advice to applicants and grant beneficiaries, including on-site advice. Signposting applicants to other appropriate funding sources. Co-supporting the work of the Bannau Brycheiniog National Park Ffermio Bro Local Assessment Panel, including the preparation and presentation of summary reports and Panel packs, application scoring and evaluations and recommendations on applications. Liaising with and supporting the Bannau Brycheiniog National Park advisory group on agriculture, Sêr Ffermio, on matters of relevance to Ffermio Bro. Ensuring compliance with the terms and conditions of support offered under the Programme, including where relevant, the management of multi-year agreements. Maintaining accurate data, records and monitoring of the Programme and applicants progress towards the completion of funded projects. Ensuring that financial claims and supporting evidence align with Brecon Beacons National Park Authority financial procedures and that these are provided to Rural Payments Wales in the required specification and to timetable. Any other duties consistent with the nature, level and grade of the post as may be required occasionally by the Director of Nature Recovery and Climate Change and / or the Chief Executive of the Brecon Beacons National Park Authority. Person Specification Qualifications: A degree level qualification in an environment, ecology, agricultural or land management related subject, or a qualification in an agricultural or land-based subject or significant experience which the applicant can show is directly related to the duties of the post. Knowledge of: Current agri-environment programmes in Wales and emerging opportunities through the Sustainable Farming Scheme. Issues affecting farmers and rural communities in Wales. Land-based businesses, their management and other factors relevant to farming businesses. A wide range of conservation management activities and how these are most effectively used to improve biodiversity and support nature recovery. To Apply If you feel you are a suitable candidate and would like to work for Brecon Beacons National Park, please click apply to be redirected to our website to complete your application.

Randstad is currently looking for a Resident Liason officer based in Cheltenham for a project starting ASAP. If you are interested please see further details. Experienced in customer care in a social housing scenario. Contracting RLO experience preferred but also looking at candidates who have experience from a Housing point of view as this will be relevant. Car required, milage paid at government AFR rates for business travel (of which there will be little) but not commute. The project is an external refurbishment (EWI, Roofing, Etc) on one estate in Cheltenham and is drawing to a close. Experienced in delivering a full resident and customer care service to residents impacted upon refurbishment projects. Confident, outgoing and persuasive in a professional manner, to undertake pre-commencement meetings with residents to brief on works, effect daily resident communications / visits where work is underway and provide post completion liaison to ensure high levels of resident satisfaction are realised. Responsible for collation of resident information packs and administration of customer records, KPI's etc. Excellent communication skills with project team and residents to feedback and co-ordinate and communicate appointments and requirements. Good ability to develop relationships. Full understanding of responsibilities associated with ensuring a safe environment is maintained for residents and maintenance of their welfare at the end of the working day. Willingness to support and promote the company and its activities at open days and community engagement events. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Are you passionate about delivering exceptional customer service in a community-focused environment? A leading company in the Facilities Management sector is hiring a Resident Liaison Officer in Didsbury, Greater Manchester. In this fulfilling role, you'll act as a vital link between residents and the project team, ensuring smooth communication and assistance throughout the project's duration. The Role As the Resident Liaison Officer, you ll: Effectively communicate with residents in line with the Resident Engagement Strategy. Complete pre-entry induction visits for properties within the programme. Identify potential safeguarding concerns and report them appropriately. Keep residents informed about the programme of works concerning their homes. Track and maintain records of customer feedback and complaints for consistent service improvement. You To be successful in the role of Resident Liaison Officer, you ll bring: Previous experience in a liaison officer role or similar within a social housing environment. Excellent interpersonal and communication skills along with proficient IT skills. Strong administration skills with the ability to handle multiple tasks. A confident attitude with a customer-focused approach. A full clean driving license for travel to various locations in the region. What's in it for you? The company is at the forefront of energy service innovation, supporting community engagement and sustainable developments. They have a robust workforce committed to enhancing the standards of customer care and fostering positive community relations. In this role, you will receive: A competitive salary ranging from £28,000 to £30,000 per year. A car and fuel allowance to support your mobility. 24 days of annual leave plus public holidays. Apply Now! To apply for the position of Resident Liaison Officer, click Apply Now and send your CV to Olivia Blake. Interviews are taking place now - don t miss your chance to be part of this rewarding opportunity.

Job Title: Housing Liaison Officer Location: Newham Rate: 21.91 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support. What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication skills and a knack for problem-solving. Ability to work flexibly and effectively within a team. Why Join Us? Be part of a supportive and inclusive environment that champions equality and diversity. Contribute to the well-being of residents and enhance their living experience. Work collaboratively with various teams and agencies to deliver top-notch services. If you're ready to take on this rewarding role and make a real impact in the community, apply now! Let's work together to create a better living environment for all residents in Newham. How to Apply: Submit your application detailing your qualifications and experiences that align with this role. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

MMP Consultancy are looking to recruit a Resident Liaison Officer to work for a National Contractor on an Ongoing Basis, based in Bedfordshire. You will be supplied with a Company branded vehicle. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Planning Enforcement / Senior Enforcement Officer Number of Positions 2 Contract Type Permanent Working Hours 37 Salary Grade 7-8 £38,009 - £44,804 (inclusive of local weighting) plus £3,500 market forces supplement Job Category Planning Location Wallfields, Pegs Lane, Hertford, SG13 8EQ Reference eastherts/TP/485/127Full-Time, 37 hours per week, permanent. (Part-time working and job share considered). Blended working available. Based in Hertford. At East Herts, we understand the importance of effective enforcement in maintaining a high-performing planning service. That's why we have a dedicated team and robust policies and frameworks in place to manage and resolve enforcement matters.We are seeking an ambitious enforcement officer to join our team and contribute to our objectives of well-managed, sustainable growth and the preservation of everything our community values. Your work will have a direct impact on shaping our community and preserving its unique character for future generations. This role is suitable for someone that already has experience working in planning enforcement and is interested in managing a mixed and varied portfolio of enforcement cases. If appointed at Enforcement Officer level, this career grade post provides the opportunity to progress to senior level, working on more complex cases. The Role - Responsible for managing a varied workload of Enforcement cases (including more complex cases depending on experience).- At senior level, supervising and mentoring more junior staff.- Supporting the Enforcement Team Leader to drive forward service improvements. - Effective delivery of high-quality service outputs that meet policy and corporate objectives. About you - Excellent working knowledge of relevant planning legislation and regulations relating to Development Management and Planning Enforcement.- Experience of managing a wide range of enforcement cases. - Experience of carefully and rigorously investigating planning control.- Ability to influence and communicate effectively both with colleagues and a wide range of others, including representatives from legal firms, members of the public, legal/estates professionals, developers and landowners to achieve required outcomes. - Experience of working collaboratively with others to organise workloads and resolve problems. - Good IT skills and the ability to research case law and good practice What we can offer you - Flexible working arrangements - Local government pension scheme- 26 - 29 days' annual leave, rising to 33 days with five years of local government service In line with their pay policy, EHC will review the application of the Market Forces Supplement annually, and if warranted, will make adjustments in liaison with affected staff. How to apply For an informal discussion regarding the role, please contact Jon Wragg, Planning Enforcement Team Leader. Contact details are available via the apply button.Closing date: 28 February 2026We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.If you're ready to step into a rewarding role and work with a talented, motivated team, we want to hear from you.

Job Purpose To provide a proactive, victim-focused Anti-Social Behaviour service, managing ASB cases from initial report through to resolution. The role involves investigation, early intervention, and enforcement action where necessary, working closely with internal teams and external partners to reduce ASB and improve community safety across the district. Key Responsibilities Case Management & Investigation Manage a caseload of ASB complaints including neighbour disputes, noise nuisance, harassment, hate incidents, and environmental ASB. Carry out timely risk assessments, identifying and prioritising high-risk and vulnerable cases. Investigate complaints through interviews, witness statements, evidence gathering, diary sheets, noise monitoring, and CCTV review. Maintain accurate and up-to-date case records in line with council procedures and legal requirements. Early Intervention & Prevention Resolve cases through early intervention methods such as warnings, mediation referrals, and Acceptable Behaviour Agreements. Provide advice and support to complainants on evidence gathering and managing low-level disputes. Take a proportionate, balanced approach to enforcement, ensuring fair and lawful decision-making. Enforcement & Legal Action Prepare and serve enforcement action including Community Protection Warnings and Notices (CPWs/CPNs). Work with Legal Services to prepare cases for injunctions, closure orders, or other legal remedies. Prepare witness statements, reports, and evidence bundles for court proceedings. Attend court and provide professional evidence when required. Partnership Working Work collaboratively with internal teams including Housing, Environmental Health, and Community Safety. Liaise with external partners such as Surrey Police, Registered Providers, social care, mental health and substance misuse services. Attend multi-agency meetings and contribute to problem-solving approaches for complex or high-risk cases. Customer & Community Engagement Conduct face-to-face appointments with residents during office-based days. Undertake site visits and visits to complainants and alleged perpetrators as required. Deliver a sensitive, professional service to residents, balancing enforcement with support. Working Arrangements Three days per week office-based for resident appointments, partnership meetings, supervision, and case reviews. Remaining days worked remotely, focusing on case management, correspondence, legal preparation, and partner liaison. Knowledge, Skills & Experience Essential Experience of managing ASB cases within a local authority or housing environment. Knowledge of ASB legislation, enforcement powers, and investigative processes. Strong case management, report writing, and evidence-gathering skills. Ability to communicate effectively with a wide range of stakeholders, including vulnerable and challenging individuals. Confident decision-maker with the ability to balance empathy and enforcement. Desirable Experience preparing cases for court and giving evidence. Experience working in a hybrid or partnership-based enforcement role. Knowledge of housing law or tenancy enforcement.

PA Empower Change as a PA to the CFMO! Join the team as a Personal Assistant to Drive Fundraising and Marketing Success With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! Position: PA to the Chief Fundraising & Marketing Officer Location: Hybrid/Milton Keynes (onsite 2 days per week) Hours: Full Time 36.5 per week Contract: Maternity Cover - 12 Month Fixed Term Contract Salary: Circa £30,874 per annum good range of benefits Closing Date: 6th February 2026. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified Interview Dates: W/C 9th February 2026, in person About the Role We are offering an exciting opportunity for a highly motivated and enthusiastic individual to join the team as the Personal Assistant (PA) to the Chief Fundraising & Marketing Officer (CFMO). This role is pivotal in supporting the mission to make a lasting difference in the lives of vulnerable children around the world. Key Responsibilities Executive Support: Provide comprehensive administrative support to the CFMO, including managing schedules, organising meetings, and handling correspondence. Liaison Duties: Serve as the primary point of contact between the CFMO, internal teams, and external partners, ensuring seamless communication and coordination. Organisational Tasks: Assist in the preparation of reports, presentations, and other materials as required, ensuring all documents are accurate and delivered on time. Event Coordination: Organise and coordinate meetings, conferences, and events, ensuring all logistics are effectively managed. This includes all directorate wide meetings such as prayer meetings, team away days and social gatherings. Project Management: Support the CFMO in various projects, ensuring deadlines are met and objectives are achieved. Managing Travel and External Engagements: The CFMO is externally facing approximately 30% of the time, your travel management skills are critical. This will include planning and booking flights, accommodations, transportation, and itineraries to ensure smooth and efficient travel experiences. Cross Directorate Support: As a PA to the CFMO, you play a crucial role in supporting not just the CFMO but the entire directorate About You We are looking for someone with: Proven Experience: A successful track record of supporting directors or chief executives, demonstrating the ability to work efficiently within an organisational framework. Organisational Skills: Exceptional organisational abilities with a keen attention to detail, ensuring all tasks are completed accurately and efficiently. Communication Skills: Excellent written and verbal communication skills, capable of liaising effectively with a broad range of stakeholders. Motivation and Enthusiasm: A proactive and enthusiastic approach to work, with a passion for contributing to a mission-driven organisation. Flexibility: The ability to adapt to changing priorities and work effectively in a dynamic environment. If you are looking to leverage your skills and experience in a role that offers both challenge and reward, we invite you to apply for this exciting opportunity. Together, we can create a better future for children in need. All applicants must be willing to work within a Christian framework and be sensitive to its various expressions across cultures and denominations. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such PA, Personal Assistant, Executive Assistant, Administrator, Senior Administrator, Admin Manager, Administration Manager, PA to CEO, Personal Assistant to CEO, Exec PA, Executive PA. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are excited to offer a fantastic opportunity for a Facilities & Service Coordination Officer to join our team in Sheffield . This role will be based on site from our Olive Grove depot (S2 3GE). This role is on a 9-month fixed term contract to cover maternity leave. The standard hours of work are 40 per week, on a rotating shift pattern, and will require weekend, evening, and night work. In this role, you will support the Sheffield account, by providing a central point of contact for all incoming service requests, monitoring and responding to critical incidents, coordinating permit processes, liaising with internal teams and external utilities, and ensuring professional front-of-house reception services for visitors and callers. What you'll do: Greet and assist visitors in a professional and welcoming manner. Manage the reception area, ensuring it is presentable at all times. Handle incoming calls from ISUs, emergency services, utilities, and the public, directing them appropriately. Provide accurate information and ensure queries are resolved or escalated. Log service requests accurately via Confirm or other internal systems. Triage requests to determine appropriate resolution steps or escalation routes. Identify and escalate hazards to relevant utilities or internal departments promptly- including s81s Follow defined process maps for urgent issues and Category 1 incidents. Monitor dashboards for incoming urgent requests and high-priority alerts. Ensure all notifications are actioned in line with established workflows. Submit new permit requests and follow through the approval process. Modify, extend, or close permits as required. Check permit statuses and update stakeholders accordingly. Liaise with utility companies to obtain safe dig plans within required timeframes. Perform general administrative duties to support operations. Communicate effectively with internal teams and external stakeholders. Maintain accurate records, files, and documentation. Assist with any other critical but undocumented operational tasks. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Strong organisational skills and attention to detail. Excellent verbal and written communication abilities. Ability to manage multiple priorities under time pressure. Proficient in Microsoft Office, including OneNote and Excel. Proficient in use of Confirm Calm and professional manner in handling urgent situations. Strong interpersonal skills for both public-facing and internal liaison. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)

Contract Type: Full-time (37.5 hours), Permanent Location: Cardiff, Cardiff International Study Centre Salary: up to £ 30,000 per annum To be part of the Student Experience Team and be responsible for coordinating student wellbeing, enrichment and engagement within the centre. The post holder will be operationally managed by the Student Experience Leader and will be responsible for the operational management of the Wellbeing Team. You will play a vital role in achieving the delivery of the best possible student experience. The role acts as DDSL or DSL ensuring the compliance of safeguarding with regulations and has the authority conferred on them to carry out this specific part of the role ABOUT THE ROLE Responsibility for the provision of student welfare, safeguarding, Prevent and Enrichment within the centre and the related administration and secure record-keeping Ensure effective case management of all student welfare concerns or information on LDHD, ensuring fair case loading of the Welfare and Student Experience Officers. Ensure the safeguarding of students in line with Study Group policy and standard operating procedures. Act as Deputy Designated Safeguarding Lead or Designated Safeguarding Lead, with agreement of Centre Director) (responsibilities are set out in the DSL Handbook and authority is conferred to enable escalation and ability to raise safeguarding issues in line with regulations and the safeguarding escalation policy). As DSL or DDSL, monitor the escalation phone on a rota basis. Monitor student whereabouts and coordinate the procedure as required. Create Agreed Support Plans (ASPs), including Safety Plans and Exit Plans, ensuring the necessary approval and escalation processes are followed. Organise induction and other wellbeing, enrichment and engagement activities, produce related materials to help develop skills and sense of community in liaison with the Senior Coordinator Progression & Engagement where appropriate. Collaborate and share appropriate information with the Senior Coordinator Progression & Engagement which may impact individual student performance and support with appropriate interventions. Ensure escalation of any concerns to the Student Experience Leader and Central Student Wellbeing team as required. Work collaboratively with teams within the ISC to ensure a holistic and consistent approach to welfare support and to advocate and embed inclusive practice within the classroom. Build relationships with the University Partner to ensure a cooperative and collaborative relationship to promote effective engagement to the benefit of students. In liaison with the Central Student Wellbeing team, ensure supervision is provided to the Welfare and Enrichment Officers, including running case reviews to share experience. Provide effective performance management of direct reports, including setting personal objectives and KPIs; regularly reviewing performance of direct reports; and conducting formal performance reviews according to company policy and procedures. Contribute to developing, communicating and enacting Study Group's Student Experience and Wellbeing Strategy, framework, policy and standard operating procedures through the Wellbeing Communities of Practice and DSL meetings. Support local awareness raising of safeguarding and safeguarding practices and procedures. Ensure the effective and efficient maintenance of all quality and enhancement related policies, procedures, and documents relating to key areas of responsibility. Contribute to the production of the Quarterly and Annual Safeguarding review and relevant parts of the Annual Monitoring Report. ABOUT YOU Bachelor degree (or equivalent experience to demonstrate ability to work and think independently) Administration or management training or qualification Higher level safeguarding training Line management of staff Working to develop, build and maintain the Student Experience Ability to structure your work in order to support student welfare and progression, and generate new ideas which will improve performance A strong understanding of Student Support activities and their contribution to the ISC as a whole, or equivalent experience in a similar setting A commitment to improve the team's performance and the ability to provide constructive feedback to team members about their work Ability to work collaboratively within a team and across functional areas, adopting a flexible working style Experience in HR duties, such as delivering training and/or taking part in the recruitment process ABOUT US Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we are able to provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available. ORGANISATIONAL COMPLIANCE Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants, the following checks will be conducted- Criminal Background Check (country-specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal-opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely.

Project Worker - Mockingbird Making a Difference in Foster Care! We are seeking a talented individual to join our team of passionate and dynamic project workers. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will help make a difference and improve the lives of foster families and of children and young people in foster care Position: Project Worker Mockingbird Salary: £32,480 £37,555 per annum Location:Home based in the North West / Yorkshire or Midlands England, with travel required throughout UK. Applicants MUST live in these areas to be considered. Hours: Full time, 35 hours per week Closing date: 31st October Interview dates: Friday 14th November (held in person in Leeds, venue TBC) About the Role As a Mockingbird Project Worker you will support services to deliver sustainable foster care. This exciting programme is currently working with over a hundred fostering services across England, Scotland and Wales, and is looking to grow further. Mockingbird is an evidence-based model structured around the support and relationships an extended family provides. The model nurtures the relationships between children, young people and foster families supporting them to build a resilient and caring community. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will work directly with fostering services to help make a difference and improve the lives of foster families and of children and young people in foster care. You will provide guidance and support to fostering services to enable them to understand, implement and sustain the Mockingbird model. This is a great opportunity to join the Mockingbird programme at an exciting time of continued growth in a role that offers the opportunity to have a genuine impact on the experiences and outcomes for looked after children and fostering families. About You We're seeking individuals who are: Experienced in delivering training and coaching, both online and in person within fostering or children s services. Passionate about improving the lives of children and young people in care. Skilled in relationship-building and confident working across multidisciplinary teams. Organised and self-motivated, able to manage a varied workload and travel regularly. Familiar with children s social care policy and practice (fostering knowledge is a strong advantage). Committed to equity, diversity, and inclusion. Essential: Experience in delivering training and support both online and in-person. Strong interpersonal and communication skills. Confident IT skills, including Microsoft Teams and Office 365. Willingness to travel and work flexibly across your region and the UK. Desirable: Understanding of the Mockingbird model. Experience working with foster carers, local authorities, or independent fostering agencies. Lived experience of the care system. The role is home based (applicants MUST live within the Northwest/Yorkshire or Midlands area) and will require extensive travel and occasional overnight stays within the UK on a regular basis. About the Organisation As the UK s leading fostering charity, they work with fostering services and foster families to transform children s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters. What We Offer 38 days annual leave (including bank holidays) Flexible and hybrid working arrangements Enhanced maternity, adoption, and sick pay Pension scheme and life assurance Employee Assistance Programme (24/7) Season ticket loan Eye care contributions Other roles you may have experience in could include: Mockingbird Liaison Worker, Family Support Worker, Children s Project Worker, Children s Support Worker, Therapeutic Fostering Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker, PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.