Complaints Investigator Location: Hybrid Brent Area Pay Rate: £30.88 per hour About the Role: We are seeking an experienced Complaints Investigator to support the Complaints and Casework Manager in delivering a high-quality, responsive complaints service across. This is a key role involving complex investigations, stakeholder engagement, and driving service improvements across multiple departments. Key Responsibilities: Lead and undertake corporate and statutory complaint investigations across all services Manage and oversee Stage 2 complaints, including drafting responses on behalf of Corporate Directors Provide updates on high-profile and sensitive cases to senior leadership, including the Chief Executive and Leader Produce detailed investigation reports with clear findings and actionable recommendations Identify trends and support departments in learning from complaints to improve service delivery Make decisions on corrective actions and compensation where appropriate Coordinate responses to Ombudsman enquiries, ensuring compliance with required timescales Act as a key advisor to staff across the Council on complaints handling and investigation processes Candidate Requirements: Extensive experience in local authority complaints handling Strong background in housing, repairs, homelessness, or public realm complaints (desirable) Proven experience managing Stage 2 complaints and working with senior stakeholders Excellent report writing and analytical skills Strong interpersonal skills with tact, diplomacy, and resilience Ability to manage complex investigations through to completion To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Apr 02, 2026
Contractor
Complaints Investigator Location: Hybrid Brent Area Pay Rate: £30.88 per hour About the Role: We are seeking an experienced Complaints Investigator to support the Complaints and Casework Manager in delivering a high-quality, responsive complaints service across. This is a key role involving complex investigations, stakeholder engagement, and driving service improvements across multiple departments. Key Responsibilities: Lead and undertake corporate and statutory complaint investigations across all services Manage and oversee Stage 2 complaints, including drafting responses on behalf of Corporate Directors Provide updates on high-profile and sensitive cases to senior leadership, including the Chief Executive and Leader Produce detailed investigation reports with clear findings and actionable recommendations Identify trends and support departments in learning from complaints to improve service delivery Make decisions on corrective actions and compensation where appropriate Coordinate responses to Ombudsman enquiries, ensuring compliance with required timescales Act as a key advisor to staff across the Council on complaints handling and investigation processes Candidate Requirements: Extensive experience in local authority complaints handling Strong background in housing, repairs, homelessness, or public realm complaints (desirable) Proven experience managing Stage 2 complaints and working with senior stakeholders Excellent report writing and analytical skills Strong interpersonal skills with tact, diplomacy, and resilience Ability to manage complex investigations through to completion To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Financial Fraud Apprenticeship Assessor Location: Hybrid Attendance at the Fort Dunlop office once a week, B24 9FD Salary: £48,000 - £50,000 per annum + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Wilmington Shared Services are looking for someone who brings not only strong counter fraud expertise but also real passion for developing future professionals entering the sector. In this role, you will assess End Point Assessments (EPA) for apprentices completing the Counter Fraud Apprenticeship Standard, supporting learners who are training to become Fraud Assessors and Counter Fraud Investigators, professionals who work across law enforcement bodies such as HMRC, DEFRA, the Department of Health, the Insolvency Service, DWP, the SFO, and Local Government, leading small investigations or supporting larger cases. This is your opportunity to make a significant impact meeting directly with apprentices to assess their understanding, checking they are consistently demonstrating the required knowledge, and helping them close any gaps. Your insights will shape their professional development and strengthen the future of financial crime prevention. If you have experience in counter fraud roles, whether within public sector or law enforcement environments, or in financial or banking services, and ideally hold a CAVA qualification (or an equivalent assessment credential), this role offers a valuable opportunity to apply your expertise while influencing standards across the sector. Join a dynamic, supportive and forward-thinking team where your voice matters and your contribution helps build a stronger, more compliant financial services industry. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You Will Be Responsible For: Apprenticeship Assessment • Attend and participate in standardisation and training activities, ensuring that standardised assessment principles set out by ICA are applied consistently. • Ensure there are no conflicts of interest or potential conflicts of interest which could adversely influence your judgement or prevent you from providing an objective, independent view. • Complete the planned assessment activities, marking in line with grading criteria for the apprenticeship standard and confirming that each assessment element has been completed. • Review evidence submitted by apprentices and assess it using the associated assessment plans. • Meet apprentices as part of the EPA process to evaluate how well they demonstrate their learning, practical understanding, and application of counter fraud principles. • Complete all reporting templates for assessments accurately and within agreed timeframes. • Implement any approved reasonable adjustments to ensure that all apprentices have an equal opportunity to succeed. • Determine the overall grade for the apprentice based on their performance across all assessment activities, in line with ICA's assessment guidelines. • Communicate and report decisions about apprenticeship assessment within agreed timeframes. • Follow agreed procedures for recording, storing and maintaining confidentiality of information in a timely manner. • Report all risks and issues encountered during the apprenticeship assessment, including any suspected malpractice or maladministration. ICA Professional Qualifications Assignment Marking • Mark written assignments submitted by ICA students across professional qualifications in AML, financial crime, compliance, and related disciplines, in accordance with published mark schemes and assessment criteria. • Apply subject matter expertise to evaluate the quality of students' analysis and application of counter fraud, financial crime and regulatory concepts. • Provide written feedback on each submission that is developmental, criterion-referenced and consistent with ICA's marking standards. • Return marked work within ICA's published turnaround deadlines, flagging any academic integrity concerns promptly to the Assessment team. • Attend pre-marking briefings and post-marking reviews to ensure consistency across the marker pool. What s the Best Thing About This Role You ll have the opportunity to directly influence and shape the careers of future counter fraud professionals both through robust EPA assessment and developmental feedback. You will be playing a central role in ensuring that apprentices reach the level of competence required to work in high stakes banking and financial environments, contributing to a safer and more resilient financial sector. What s the Most Challenging Thing About This Role Balancing EPA assessments, apprentice meetings, and professional qualification marking requires strong organisation, consistency and professional judgement. Ensuring fairness and accuracy across multiple apprentices and deadlines can be demanding, but the impact you make is both meaningful and rewarding. What We re Looking For To be successful in this role, you must have / be: • Sufficient and up-to-date technical knowledge of counter fraud investigation, including relevant legislation, investigation methodologies, and the regulatory landscape. • Current and relevant occupational experience in counter fraud investigation, intelligence or enforcement, ideally within banking, finance, or a regulated financial services environment, to reflect the apprenticeship pathways you will be assessing. • Occupational competence in the Counter Fraud Standards being assessed. • Working knowledge of anti-money laundering, financial crime and compliance frameworks sufficient to assess and provide meaningful feedback on ICA professional qualification assignments. To be successful in this role, it would be great if you have: • Experience of marking assessment materials in a relevant subject area. • Experience in the delivery of teaching or training in a relevant subject area. • A recognised assessment qualification such as CAVA, or willingness to work toward one. • Holds or is working towards a professional qualification in counter fraud, financial crime or a related discipline (e.g., ICA Advanced Certificate/Diploma). We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Apr 01, 2026
Full time
Financial Fraud Apprenticeship Assessor Location: Hybrid Attendance at the Fort Dunlop office once a week, B24 9FD Salary: £48,000 - £50,000 per annum + Excellent Benefits! Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave, Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Wilmington Shared Services are looking for someone who brings not only strong counter fraud expertise but also real passion for developing future professionals entering the sector. In this role, you will assess End Point Assessments (EPA) for apprentices completing the Counter Fraud Apprenticeship Standard, supporting learners who are training to become Fraud Assessors and Counter Fraud Investigators, professionals who work across law enforcement bodies such as HMRC, DEFRA, the Department of Health, the Insolvency Service, DWP, the SFO, and Local Government, leading small investigations or supporting larger cases. This is your opportunity to make a significant impact meeting directly with apprentices to assess their understanding, checking they are consistently demonstrating the required knowledge, and helping them close any gaps. Your insights will shape their professional development and strengthen the future of financial crime prevention. If you have experience in counter fraud roles, whether within public sector or law enforcement environments, or in financial or banking services, and ideally hold a CAVA qualification (or an equivalent assessment credential), this role offers a valuable opportunity to apply your expertise while influencing standards across the sector. Join a dynamic, supportive and forward-thinking team where your voice matters and your contribution helps build a stronger, more compliant financial services industry. Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! You Will Be Responsible For: Apprenticeship Assessment • Attend and participate in standardisation and training activities, ensuring that standardised assessment principles set out by ICA are applied consistently. • Ensure there are no conflicts of interest or potential conflicts of interest which could adversely influence your judgement or prevent you from providing an objective, independent view. • Complete the planned assessment activities, marking in line with grading criteria for the apprenticeship standard and confirming that each assessment element has been completed. • Review evidence submitted by apprentices and assess it using the associated assessment plans. • Meet apprentices as part of the EPA process to evaluate how well they demonstrate their learning, practical understanding, and application of counter fraud principles. • Complete all reporting templates for assessments accurately and within agreed timeframes. • Implement any approved reasonable adjustments to ensure that all apprentices have an equal opportunity to succeed. • Determine the overall grade for the apprentice based on their performance across all assessment activities, in line with ICA's assessment guidelines. • Communicate and report decisions about apprenticeship assessment within agreed timeframes. • Follow agreed procedures for recording, storing and maintaining confidentiality of information in a timely manner. • Report all risks and issues encountered during the apprenticeship assessment, including any suspected malpractice or maladministration. ICA Professional Qualifications Assignment Marking • Mark written assignments submitted by ICA students across professional qualifications in AML, financial crime, compliance, and related disciplines, in accordance with published mark schemes and assessment criteria. • Apply subject matter expertise to evaluate the quality of students' analysis and application of counter fraud, financial crime and regulatory concepts. • Provide written feedback on each submission that is developmental, criterion-referenced and consistent with ICA's marking standards. • Return marked work within ICA's published turnaround deadlines, flagging any academic integrity concerns promptly to the Assessment team. • Attend pre-marking briefings and post-marking reviews to ensure consistency across the marker pool. What s the Best Thing About This Role You ll have the opportunity to directly influence and shape the careers of future counter fraud professionals both through robust EPA assessment and developmental feedback. You will be playing a central role in ensuring that apprentices reach the level of competence required to work in high stakes banking and financial environments, contributing to a safer and more resilient financial sector. What s the Most Challenging Thing About This Role Balancing EPA assessments, apprentice meetings, and professional qualification marking requires strong organisation, consistency and professional judgement. Ensuring fairness and accuracy across multiple apprentices and deadlines can be demanding, but the impact you make is both meaningful and rewarding. What We re Looking For To be successful in this role, you must have / be: • Sufficient and up-to-date technical knowledge of counter fraud investigation, including relevant legislation, investigation methodologies, and the regulatory landscape. • Current and relevant occupational experience in counter fraud investigation, intelligence or enforcement, ideally within banking, finance, or a regulated financial services environment, to reflect the apprenticeship pathways you will be assessing. • Occupational competence in the Counter Fraud Standards being assessed. • Working knowledge of anti-money laundering, financial crime and compliance frameworks sufficient to assess and provide meaningful feedback on ICA professional qualification assignments. To be successful in this role, it would be great if you have: • Experience of marking assessment materials in a relevant subject area. • Experience in the delivery of teaching or training in a relevant subject area. • A recognised assessment qualification such as CAVA, or willingness to work toward one. • Holds or is working towards a professional qualification in counter fraud, financial crime or a related discipline (e.g., ICA Advanced Certificate/Diploma). We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Wilmington plc is a dynamic and expanding group of companies with a common aim turning knowledge into advantage. We provide information and training to professional business markets within the Risk & Compliance, Finance, Legal and Insight sectors. Our businesses enable professionals and their organisations to perform better by providing quality, relevant and reliable information, education and knowledge. We share ideas and successes across the group, harness shared resources and focus on our customers needs. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Join Our Client Lincolnshire Police's Team as a Civilian Investigator (Homicide) Are you passionate about justice and making a difference in your community? Our client is seeking a dedicated Civilian Investigator (Homicide) to support the Major Crime Unit in Sleaford. This temporary position offers a chance to work on significant cases while ensuring the highest standards of professionalism and integrity. Role Overview: As a Civilian Investigator, you will be a key player in our Major Crime Unit, responsible for investigating major crimes, interviewing suspects, and gathering crucial evidence. You will prepare case files in compliance with legal standards and work collaboratively with various departments to promote the welfare of vulnerable individuals. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION Key Responsibilities: Investigate major crimes, including interviewing victims and witnesses. Develop and implement effective investigation plans. Gather and preserve evidence under minimal supervision. Attend court to provide testimony regarding investigations. Collaborate with internal and external stakeholders to ensure community safety. What We're Looking For: Qualifications: PIP1 qualification is essential. PIP2 is desirable. Experience: Proven experience in major crime investigations and gathering information from various sources. Skills: Proficient in IT, particularly Microsoft Office, and have a keen eye for detail. Motivation: Self-motivated and committed to achieving high performance. Other: Full UK driving license and willingness to travel as required. Working Details: Contract Type: Temporary Hourly Rate: 17.97 Working Pattern: Full Time Ready to Make a Difference? If you're enthusiastic about justice and have the skills we're looking for, we want to hear from you! Apply now and step into a role where you can truly make a difference. Join us in our mission to protect and serve. Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Apr 01, 2026
Seasonal
Join Our Client Lincolnshire Police's Team as a Civilian Investigator (Homicide) Are you passionate about justice and making a difference in your community? Our client is seeking a dedicated Civilian Investigator (Homicide) to support the Major Crime Unit in Sleaford. This temporary position offers a chance to work on significant cases while ensuring the highest standards of professionalism and integrity. Role Overview: As a Civilian Investigator, you will be a key player in our Major Crime Unit, responsible for investigating major crimes, interviewing suspects, and gathering crucial evidence. You will prepare case files in compliance with legal standards and work collaboratively with various departments to promote the welfare of vulnerable individuals. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION Key Responsibilities: Investigate major crimes, including interviewing victims and witnesses. Develop and implement effective investigation plans. Gather and preserve evidence under minimal supervision. Attend court to provide testimony regarding investigations. Collaborate with internal and external stakeholders to ensure community safety. What We're Looking For: Qualifications: PIP1 qualification is essential. PIP2 is desirable. Experience: Proven experience in major crime investigations and gathering information from various sources. Skills: Proficient in IT, particularly Microsoft Office, and have a keen eye for detail. Motivation: Self-motivated and committed to achieving high performance. Other: Full UK driving license and willingness to travel as required. Working Details: Contract Type: Temporary Hourly Rate: 17.97 Working Pattern: Full Time Ready to Make a Difference? If you're enthusiastic about justice and have the skills we're looking for, we want to hear from you! Apply now and step into a role where you can truly make a difference. Join us in our mission to protect and serve. Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
The starting salary for this position is 47,142 per annum based on a 36-hour working week. Are you interested in managing a team of Coroner's Officers to support the Senior Coroner deliver their judicial responsibilities? Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. We are recruiting for an outstanding individual to manage a team of Coroner's Officers covering the county of Surrey; working with bereaved families, the Police, Hospital Trusts and Funeral Directors. Please note - this role requires the post-holder to be part of an on-call rota which will attract an on-call allowance of 1,800 per annum. We otherwise operate a hybrid system of working, with an expectation of a minimum of 2 days per week working from the Coroner's Court in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role You will be responsible for oversight of the effective management of the referrals, investigations and inquest cases to be progressed, ensuring the team of Senior Coroner's Officers and Coroner's Officers are supported and enabled to deliver a high-quality service to bereaved families and the coroner. You will ensure full compliance with the statutory duties that underpin referrals, investigations and the support of inquests into unexplained deaths. In this role you will embed a strong performance culture that places the dignity of the deceased at its heart and delivers a sensitive, compassionate and empathetic service to bereaved families. You will also maintain close and constructive relationships with the Senior Coroner, Area Coroner and Assistant Coroners, all of whom are independent judicial office holders, ensuring their instructions are appropriately followed and that they are fully supported to fulfil their judicial responsibilities. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service as a Coroner's Officer, the police, legal profession or other investigatory profession. Experience of managing a team. Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of working within a coronial service, police, legal or other investigatory setting. How has this experience prepared you to oversee referrals, investigations and inquest cases while ensuring statutory compliance? Tell us about your experience of managing and supporting a team in a complex or sensitive operational environment, including how you have embedded a strong performance culture that balances quality, accountability and compassion. Please provide an example of how you have built and maintained effective working relationships with senior partners or stakeholders, including the public, and explain how you communicated complex or sensitive issues clearly and empathetically to ensure expectations and service standards were met. The job advert closes at 23:59 on 12/04/2026 with interviews dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 31, 2026
Full time
The starting salary for this position is 47,142 per annum based on a 36-hour working week. Are you interested in managing a team of Coroner's Officers to support the Senior Coroner deliver their judicial responsibilities? Surrey County Council provides the administrative support to the Senior Coroner in the operation of the Coroner's Court and importantly, supporting bereaved families. We are recruiting for an outstanding individual to manage a team of Coroner's Officers covering the county of Surrey; working with bereaved families, the Police, Hospital Trusts and Funeral Directors. Please note - this role requires the post-holder to be part of an on-call rota which will attract an on-call allowance of 1,800 per annum. We otherwise operate a hybrid system of working, with an expectation of a minimum of 2 days per week working from the Coroner's Court in Woking. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role You will be responsible for oversight of the effective management of the referrals, investigations and inquest cases to be progressed, ensuring the team of Senior Coroner's Officers and Coroner's Officers are supported and enabled to deliver a high-quality service to bereaved families and the coroner. You will ensure full compliance with the statutory duties that underpin referrals, investigations and the support of inquests into unexplained deaths. In this role you will embed a strong performance culture that places the dignity of the deceased at its heart and delivers a sensitive, compassionate and empathetic service to bereaved families. You will also maintain close and constructive relationships with the Senior Coroner, Area Coroner and Assistant Coroners, all of whom are independent judicial office holders, ensuring their instructions are appropriately followed and that they are fully supported to fulfil their judicial responsibilities. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience of working within a coronial service as a Coroner's Officer, the police, legal profession or other investigatory profession. Experience of managing a team. Ability to build quality working relationships with key partners to ensure SLAs are met Confident and empathetic in working with partners and other key stakeholders, including the public Strong communication skills, both verbal and written, with the ability to communicate complex issues to a wide range of audiences To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience of working within a coronial service, police, legal or other investigatory setting. How has this experience prepared you to oversee referrals, investigations and inquest cases while ensuring statutory compliance? Tell us about your experience of managing and supporting a team in a complex or sensitive operational environment, including how you have embedded a strong performance culture that balances quality, accountability and compassion. Please provide an example of how you have built and maintained effective working relationships with senior partners or stakeholders, including the public, and explain how you communicated complex or sensitive issues clearly and empathetically to ensure expectations and service standards were met. The job advert closes at 23:59 on 12/04/2026 with interviews dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Join Our Client Lincolnshire Police's Team as a Civilian Investigator (Homicide) Are you passionate about justice and making a difference in your community? Our client is seeking a dedicated Civilian Investigator (Homicide) to support the Major Crime Unit in Sleaford. This temporary position offers a chance to work on significant cases while ensuring the highest standards of professionalism and integrity. Role Overview: As a Civilian Investigator, you will be a key player in our Major Crime Unit, responsible for investigating major crimes, interviewing suspects, and gathering crucial evidence. You will prepare case files in compliance with legal standards and work collaboratively with various departments to promote the welfare of vulnerable individuals. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION Key Responsibilities: Investigate major crimes, including interviewing victims and witnesses. Develop and implement effective investigation plans. Gather and preserve evidence under minimal supervision. Attend court to provide testimony regarding investigations. Collaborate with internal and external stakeholders to ensure community safety. What We're Looking For: Qualifications: PIP1 qualification is essential. PIP2 is desirable. Experience: Proven experience in major crime investigations and gathering information from various sources. Skills: Proficient in IT, particularly Microsoft Office, and have a keen eye for detail. Motivation: Self-motivated and committed to achieving high performance. Other: Full UK driving license and willingness to travel as required. Working Details: Contract Type: Temporary Hourly Rate: 17.97 Working Pattern: Full Time Ready to Make a Difference? If you're enthusiastic about justice and have the skills we're looking for, we want to hear from you! Apply now and step into a role where you can truly make a difference. Join us in our mission to protect and serve. Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 31, 2026
Seasonal
Join Our Client Lincolnshire Police's Team as a Civilian Investigator (Homicide) Are you passionate about justice and making a difference in your community? Our client is seeking a dedicated Civilian Investigator (Homicide) to support the Major Crime Unit in Sleaford. This temporary position offers a chance to work on significant cases while ensuring the highest standards of professionalism and integrity. Role Overview: As a Civilian Investigator, you will be a key player in our Major Crime Unit, responsible for investigating major crimes, interviewing suspects, and gathering crucial evidence. You will prepare case files in compliance with legal standards and work collaboratively with various departments to promote the welfare of vulnerable individuals. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 5 YEARS AT THE TIME OF APPLICATION Key Responsibilities: Investigate major crimes, including interviewing victims and witnesses. Develop and implement effective investigation plans. Gather and preserve evidence under minimal supervision. Attend court to provide testimony regarding investigations. Collaborate with internal and external stakeholders to ensure community safety. What We're Looking For: Qualifications: PIP1 qualification is essential. PIP2 is desirable. Experience: Proven experience in major crime investigations and gathering information from various sources. Skills: Proficient in IT, particularly Microsoft Office, and have a keen eye for detail. Motivation: Self-motivated and committed to achieving high performance. Other: Full UK driving license and willingness to travel as required. Working Details: Contract Type: Temporary Hourly Rate: 17.97 Working Pattern: Full Time Ready to Make a Difference? If you're enthusiastic about justice and have the skills we're looking for, we want to hear from you! Apply now and step into a role where you can truly make a difference. Join us in our mission to protect and serve. Your journey begins here! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Senior Document Reviewer Work pattern: Full time (36 hours pw) Hybrid - 40% (2 days pw) in office (Currently in Embankment, will move to Canary Wharf towards the back end of 2026). Contract Type: 6 month contract with possible ongoing extension (Temporary), Monday - Friday, 36 hrs per week. Salary: 18.99ph Are you ready to take the next step in your career? Join our dynamic team at the forefront of public service! We are currently seeking an enthusiastic and detail-oriented Senior Document Reviewer to support our clients mission in tackling serious fraud, bribery, and corruption. About Our Client Our client are a specialist investigation and prosecuting authority dedicated to ensuring justice in complex financial crimes. With a multi-disciplinary team of forensic accountants, investigators, and lawyers, we utilise our unique legislative powers to build robust cases and maintain confidence in the UK's business and financial institutions. Key Responsibilities As a Senior Document Reviewer, you will: Dive deep into complex cases, providing meaningful feedback during team meetings. Conduct meticulous reviews of material on eDiscovery platforms, identifying relevant evidence and ensuring compliance with disclosure obligations. Process large volumes of information accurately while meeting daily targets. Identify materials that could undermine or support prosecution or defence cases and communicate findings effectively. Provide guidance and support to junior Document Reviewers, fostering collaboration and teamwork. Serve as a Deputy Disclosure Officer when needed, showcasing your leadership skills. Employ your Excel proficiency to manage and analyse large data sets effectively. What We're Looking For To thrive in this role, you should possess: A degree-level qualification or relevant experience in interpreting and analysing complex information. Proven expertise in the Disclosure process and knowledge of associated legislation, including the Criminal Procedure and Investigations Act 1996. Familiarity with eDiscovery platforms and proficiency in Microsoft Office Suite (especially Excel). Strong analytical skills to prioritise, multi-task, and work independently within a collaborative environment. Excellent written and verbal communication abilities, with keen attention to detail. A background in criminal law or economic crime investigations is a plus! Why work with Adecco: 25 days annual leave PLUS 9 days bank holiday Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 31, 2026
Seasonal
Senior Document Reviewer Work pattern: Full time (36 hours pw) Hybrid - 40% (2 days pw) in office (Currently in Embankment, will move to Canary Wharf towards the back end of 2026). Contract Type: 6 month contract with possible ongoing extension (Temporary), Monday - Friday, 36 hrs per week. Salary: 18.99ph Are you ready to take the next step in your career? Join our dynamic team at the forefront of public service! We are currently seeking an enthusiastic and detail-oriented Senior Document Reviewer to support our clients mission in tackling serious fraud, bribery, and corruption. About Our Client Our client are a specialist investigation and prosecuting authority dedicated to ensuring justice in complex financial crimes. With a multi-disciplinary team of forensic accountants, investigators, and lawyers, we utilise our unique legislative powers to build robust cases and maintain confidence in the UK's business and financial institutions. Key Responsibilities As a Senior Document Reviewer, you will: Dive deep into complex cases, providing meaningful feedback during team meetings. Conduct meticulous reviews of material on eDiscovery platforms, identifying relevant evidence and ensuring compliance with disclosure obligations. Process large volumes of information accurately while meeting daily targets. Identify materials that could undermine or support prosecution or defence cases and communicate findings effectively. Provide guidance and support to junior Document Reviewers, fostering collaboration and teamwork. Serve as a Deputy Disclosure Officer when needed, showcasing your leadership skills. Employ your Excel proficiency to manage and analyse large data sets effectively. What We're Looking For To thrive in this role, you should possess: A degree-level qualification or relevant experience in interpreting and analysing complex information. Proven expertise in the Disclosure process and knowledge of associated legislation, including the Criminal Procedure and Investigations Act 1996. Familiarity with eDiscovery platforms and proficiency in Microsoft Office Suite (especially Excel). Strong analytical skills to prioritise, multi-task, and work independently within a collaborative environment. Excellent written and verbal communication abilities, with keen attention to detail. A background in criminal law or economic crime investigations is a plus! Why work with Adecco: 25 days annual leave PLUS 9 days bank holiday Perks at work - discount vouchers and points to spend Support program with 24/7 helpline Eye care vouchers Competitive pension scheme Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Daytime Healthcare are assisting a luxury private hospital in the heart of central London, who are seeking an experienced Clinical Research Nurse to join their team. They are currently seeking a proactive and enthusiastic Senior Clinical Research Nurse or Clinical Research Nurse to join our team and support participant recruitment for clinical trials in respiratory and other medical research areas. The Senior Clinical Research Nurse or Clinical Research Nurse will support in delivering clinical research by helping to set up research studies, carrying out clinical assessments, maintaining high clinical standards and adhering to protocols. Key Responsibilities: Support the delivery of clinical trials in compliance with GCP (Good Clinical Practice) and regulatory requirements. Conduct screening, enrolment, and monitoring of study participants, ensuring patient safety and protocol adherence. Perform clinical procedures such as venepuncture, ECGs, and drug administration, as required by study protocols. Assist in the collection, documentation, and accurate recording of study data in electronic case report forms (eCRFs). Collaborate with Principal Investigators (PIs), study coordinators, and multidisciplinary teams to ensure smooth study operations to ensure that the study protocol is correctly implemented and research governance standards are met and maintained Educate and support patients throughout their participation in clinical trials, addressing any concerns or queries. Maintain compliance with ethics, governance, and regulatory guidelines, including MHRA and HRA requirements. Requirements: NMC-registered nurse with experience in clinical research or a strong interest in research. Knowledge of GCP and clinical trial regulations (prior experience in a research setting preferred). Strong clinical skills, with experience in performing patient assessments and clinical procedures. Excellent communication and organisational skills, with the ability to work in a fast-paced environment. Ability to work both independently and collaboratively within a multidisciplinary team. Demonstrates ability to work under own initiative Experience in mentoring or leadership (for Senior Clinical Research Nurse applicants). Experience of working in a clinical research environment with CTIMPs is essential (for Senior Clinical Research Nurse applicants). Provide specialist knowledge, skills and experience within clinical research, and act as a resource to advise and support those involved in clinical trials at all levels (for Senior Clinical Research Nurse applicants).
Oct 09, 2025
Full time
Daytime Healthcare are assisting a luxury private hospital in the heart of central London, who are seeking an experienced Clinical Research Nurse to join their team. They are currently seeking a proactive and enthusiastic Senior Clinical Research Nurse or Clinical Research Nurse to join our team and support participant recruitment for clinical trials in respiratory and other medical research areas. The Senior Clinical Research Nurse or Clinical Research Nurse will support in delivering clinical research by helping to set up research studies, carrying out clinical assessments, maintaining high clinical standards and adhering to protocols. Key Responsibilities: Support the delivery of clinical trials in compliance with GCP (Good Clinical Practice) and regulatory requirements. Conduct screening, enrolment, and monitoring of study participants, ensuring patient safety and protocol adherence. Perform clinical procedures such as venepuncture, ECGs, and drug administration, as required by study protocols. Assist in the collection, documentation, and accurate recording of study data in electronic case report forms (eCRFs). Collaborate with Principal Investigators (PIs), study coordinators, and multidisciplinary teams to ensure smooth study operations to ensure that the study protocol is correctly implemented and research governance standards are met and maintained Educate and support patients throughout their participation in clinical trials, addressing any concerns or queries. Maintain compliance with ethics, governance, and regulatory guidelines, including MHRA and HRA requirements. Requirements: NMC-registered nurse with experience in clinical research or a strong interest in research. Knowledge of GCP and clinical trial regulations (prior experience in a research setting preferred). Strong clinical skills, with experience in performing patient assessments and clinical procedures. Excellent communication and organisational skills, with the ability to work in a fast-paced environment. Ability to work both independently and collaboratively within a multidisciplinary team. Demonstrates ability to work under own initiative Experience in mentoring or leadership (for Senior Clinical Research Nurse applicants). Experience of working in a clinical research environment with CTIMPs is essential (for Senior Clinical Research Nurse applicants). Provide specialist knowledge, skills and experience within clinical research, and act as a resource to advise and support those involved in clinical trials at all levels (for Senior Clinical Research Nurse applicants).
Durham Constabulary
Chester Le Street, County Durham
Are you ready to take the next step in your career? Do you have a passion for forensic investigation? Could you contribute to maintaining the highest quality standards in a dynamic environment? We are currently looking for a Technical Manager to join our busy team in Wynyard - this is your chance to lead vital operations within the Forensic Collision Investigation Unit! Hours of Work: Full Time, 37 hours per week, Monday to Friday, 8am-4pm (flexible working applies) As a Technical Manager, you will play a crucial role in directing and managing quality performance to elevate the effectiveness of our Forensic Collision Investigation Unit. You will ensure compliance and accreditation are achieved and maintained, keeping pace with advancements in technology. Your methodical and logical approach will be essential for managing complex changes within tight timeframes. You will develop and maintain Work Instructions and Standard Operating Procedures for all forensic activities, as well as oversee quality checks to ensure high standards of output. Technical Manager Requirements: HND in a relevant subject or equivalent / UCPD in Forensic Road Collision Investigation or approved equivalent. At least 2 years of management experience or a background in negotiating and influencing. Minimum of 5 years as a Forensic Collision Investigator (we will consider candidates with 3 years' experience). At least 5 years of technical experience (3 years may be considered). A full, current driving licence or access to a means of mobility support.Technical Manager Benefits: Salary range: SO2 £40,893 to £43,920. Opportunity to lead and make a difference in a prestigious forensic unit. Generous holiday entitlement and pension scheme. Continuous professional development and training opportunities. A supportive and dynamic team environment.Meet the Organisation: Who We Are and What We Do We are dedicated to delivering excellence in forensic collision investigations, ensuring the highest standards of quality and compliance. Our team is committed to continual improvement and training, staying at the forefront of advancements in forensic technology. If you think you are suitable for this Technical Manager role, please apply now! This is your opportunity to make a real impact and be part of a transformative team!
Oct 06, 2025
Full time
Are you ready to take the next step in your career? Do you have a passion for forensic investigation? Could you contribute to maintaining the highest quality standards in a dynamic environment? We are currently looking for a Technical Manager to join our busy team in Wynyard - this is your chance to lead vital operations within the Forensic Collision Investigation Unit! Hours of Work: Full Time, 37 hours per week, Monday to Friday, 8am-4pm (flexible working applies) As a Technical Manager, you will play a crucial role in directing and managing quality performance to elevate the effectiveness of our Forensic Collision Investigation Unit. You will ensure compliance and accreditation are achieved and maintained, keeping pace with advancements in technology. Your methodical and logical approach will be essential for managing complex changes within tight timeframes. You will develop and maintain Work Instructions and Standard Operating Procedures for all forensic activities, as well as oversee quality checks to ensure high standards of output. Technical Manager Requirements: HND in a relevant subject or equivalent / UCPD in Forensic Road Collision Investigation or approved equivalent. At least 2 years of management experience or a background in negotiating and influencing. Minimum of 5 years as a Forensic Collision Investigator (we will consider candidates with 3 years' experience). At least 5 years of technical experience (3 years may be considered). A full, current driving licence or access to a means of mobility support.Technical Manager Benefits: Salary range: SO2 £40,893 to £43,920. Opportunity to lead and make a difference in a prestigious forensic unit. Generous holiday entitlement and pension scheme. Continuous professional development and training opportunities. A supportive and dynamic team environment.Meet the Organisation: Who We Are and What We Do We are dedicated to delivering excellence in forensic collision investigations, ensuring the highest standards of quality and compliance. Our team is committed to continual improvement and training, staying at the forefront of advancements in forensic technology. If you think you are suitable for this Technical Manager role, please apply now! This is your opportunity to make a real impact and be part of a transformative team!
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Oct 06, 2025
Full time
The Senior Clinical Trial Manager will be responsible for managing clinical trial sites from study startup throughout the course of the clinical trials until site close out. They will work to oversee that all aspects of the conduct of the trial sites and or across their assigned assets are in compliance with the study protocol, study operation plans, ICH current GCPs, and regulatory requirements. They will work collaboratively with the Sponsor Clinical Project Manager (CPM), Clinical Research Organization (CRO) representative(s), vendors and other Sponsor functional departments (as required) to drive start-up and ongoing oversight of clinical studies. They may have direct reports of Clinical Trial Managers across the clinical operations portfolios ensuring their clinical program deliverables are delivered to time, cost and quality. Responsabilities: Participate in the planning, implementation and management of sponsor clinical trials/assets in compliance with industry regulations, ICH-GCP and applicable sponsor controlled documents. Oversee the site management of CROs and clinical trial sites to ensure delivery, per scope of work or contractual agreements, meet recruitment targets and deliver high quality data on time. Track site visit and trip report metrics; data quality concerns and site level trending of protocol deviations. Conduct oversight site visits including pharmacy visits, as required, to evaluate site and CRA performance and ensure adherence to study protocols, study operation plans, ICH GCP and regulatory requirements Attend and assist, as required, at Initiation visits to confirm site training of therapeutic indication(s) and associated study procedures (e.g. Pharmacy training) and help build and foster sponsor-CRO-Investigator - site relationships Review a percentage of CRA monitoring trip reports, ensuring oversight of CRO CRA and Site compliance with protocol, study plans, SOPs and ICH and GCPs, escalate identified report issues and ensure CRO study team resolve identified concerns • Collaborate with sponsor CPM and sponsor Medical Monitor for country and site identification, feasibility and selection to optimize processes to ensure efficient start-up timelines are met. Manage study start up in collaboration with internal and external project teams (e.g. sponsor Project Manager, Regulatory, Clinical Supplies, Third Party Vendors, CRO) to ensure start up timelines are clearly defined and implemented, working to identify any risks and resolving any issues. Act as subject matter expert for assigned protocols for study related issues, protocol and clinical operational queries arising from CRO, IRB/IECs/RAs, Third Party Vendors and sites. Provide routine updates to the internal project team on study status/issues Manages the CRO/clinical trial site during start-up activities including, but not limited to, budget and contract negotiations, IRB/EC submissions and response and facilitation of essential document collection Provide direction and support to the CPM in ensuring consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate. Manages consistency of Clinical Operations processes across clinical trials and regions, identifying areas where trial specific or regional differences are appropriate Works cross-functionally with other sponsor departments (Clinical Supplies, Quality Assurance, Regulatory Affairs) to ensure all clinical trial activities performed by sponsor as a Sponsor are performed according to study requirements and timelines. Contribute to the development and/or participate in the review of study related documents including (but not limited to) site feasibility, protocol, informed consent documents (master and/or site specific), budgets, monitoring plans, regulatory and start-up plans, patient recruitment plans, pharmacy and lab manuals, case report form development and training materials Execute and/or deliver trial specific training as required Review of open action items and data trends; working with CROs to escalate and resolve identified issues to ensure standards for monitoring and reporting are met as well as to ensure better efficiencies and execution of our studies Contribute to the development of and oversees implementation of patient recruitment and retention strategies and acts on any deviations from plan Support study team with site selection while optimizing start-up processes to ensure efficient start-up timelines are met. Attend and present at Investigator Meetings on Clinical Operations topics, as required May oversee the accurate, timely, and complete tracking of laboratory samples May represent Clinical Operations in cross-functional initiatives (e.g., start-up, continued process improvements with CROs). Contribute to the development and/or participate in the review of sponsor SOPs, Work Instructions and team policies Contribute to preparation of investigator newsletters or email newsflashes. Supports the internal and external project teams with audits/inspection readiness and activities, resolution of audit/inspection findings and contribution to CAPAs as required Oversight of direct report(s) study execution and procedures as required to ensure regulatory compliance of protocol activities, if appropriate Accountable for ensuring all study deliverables and milestones are met with quality and within timelines Provide direction and support to direct report(s) to ensure consistent approach and process to study execution and procedures amongst various program assets Provides support/escalation point for direct reports as needed Profile: At least 8 years of relevant clinical operational experience in a biotechnology/pharmaceutical company, and/or CRO Working knowledge of GCP, ICH, GDP and relevant CFRs is required; familiarity with MHRA/EMA/CHMP regulations and guidelines and other international regulatory requirements is a plus Experience with start-up and initiation of clinical trial sites Experience creating and maintaining healthy and creative relationships with clinical trial sites and Principal Investigators, helping to support and influence where required Ability to communicate and coordinate activities with the internal team, clinical sites and vendors Proactively identify project challenges/risks and appropriate corrective actions to the internal study teams and work with internal team, clinical sites and vendors on resolutions with minimal supervision Ability to work independently Experience presenting high level presentations, both orally and in writing Knowledge of and experience with immunotherapies and/or Oncology At least 2 years of on-site monitoring experience IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at
Job Description The Health and Safety Manager is responsible for managing day-to-day health and safety activities, ensuring compliance with legal requirements and promoting a positive safety culture. Reporting to Head of HSQE, the role involves supporting the implementation of health and safety policies, reviewing suitability of project documentation, and leading on-site safety initiatives. The Health and Safety Manager plays a key role in translating the organisation s health and safety strategy into practical actions on the ground. Duties & Responsibilities Lead by example to foster a positive, collaborative culture where health, safety and wellbeing are at the forefront of everything we do. Promote and uphold a safety-first culture by ensuring that Keltbray workplaces follow and adhere to Keltbray HSQE&W policies, procedures and standards. Prioritise the wellbeing of all employees, fostering a culture where physical and mental wellbeing is valued and supported. Actively engage with the workforce to gather feedback on health and safety issues, encouraging them to take ownership of safety on-site. Work closely with departmental and operational teams to execute Keltbray s health and safety strategy, identify improvements in Keltbray management systems, and execute H&S related initiatives to embed a culture of consultation and continuous improvement. Be an active ambassador in the promoting and embedding Keltbray H&S strategy and associated initiatives. Support improvement programs targeting Big-6 and operational high-risks. Work closely with clients and contractors to align health and safety expectations, ensuring adherence to Keltbray standards. Promote proactive risk management to ensure health and safety risks are identified, managed, and mitigated. Support Project Managers in preparing and maintaining project management plans, scheduling and executing targeted risk inspections and the timely remedy of any non-conformance. Undertake frequent, routine and unannounced inspections and audits. Address any unsafe condition immediately, ensuring corrective actions are taken and recorded. Ensure all incidents, near misses, and unsafe conditions are promptly reported, logged, and investigated in line with Keltbray procedures. Lead and support incident investigations, identify root causes, manage the implementation of corrective and preventative actions and ensure lessons learnt are acted on and effectively embedded. Provide regular updates regarding the effectiveness of health and safety performance, highlighting trends, areas for improvement, and successes. Provide regular updates to the Head of HSQE on H&S performance, monitoring results, incident statistics, highlighting trends, areas for improvement, successes and improvement recommendations. Health Safety & Wellbeing: Champion a proactive approach to health, safety, and wellbeing, ensuring it is embedded in all aspects of operational delivery and decision-making. Drive initiatives that promote mental health awareness, resilience, and physical wellbeing across all levels of the workforce. Facilitate regular wellbeing check-ins, toolbox talks, and engagement sessions to foster open communication and psychological safety. Monitor and evaluate wellbeing programs and interventions, ensuring they are inclusive, effective, and aligned with organisational goals. Collaborate with HR and operational teams to support early intervention strategies and return-to-work programs. Ensure wellbeing considerations are integrated into risk assessments, site planning, and project execution. Requirements Qualifications Essential: - NEBOSH National Diploma in Occupational Health and Safety - NCRQ Diploma in Applied Health and Safety - S/NVQ Level 6 Diploma in Occupational Health and Safety Practice - MSc, PgDip, PgCert, BSc in Occupational Health and Safety - Institution of Occupational Safety and Health (IOSH) - CertIOSH - Applicable CSCS Card Desirable: - NEBOSH Diploma - Institution of Occupational Safety and Health (IOSH) - CMIOSH - Kelvin TopSet Investigator - Foundation Certificate in Environmental Management Internal QMS Auditor - MHFA England: Mental Health First Aider Relevant Experience Essential: - Minimum of 3 years experience of working within the relevant sector - Knowledge of effective management of Occupational Safety and Health risks - Accident investigation report writing - Ability to work autonomously and flexibly, responding to business needs - Excellent written and verbal communication skills - IT literate and a comprehensive understanding of Microsoft Windows Desirable: - Previous multi-site experience - Environmental Awareness - Minimum of 5 years experience of working within the relevant sector - Good interpersonal skills and a willingness to work with people at all levels of an organisation Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
Oct 02, 2025
Full time
Job Description The Health and Safety Manager is responsible for managing day-to-day health and safety activities, ensuring compliance with legal requirements and promoting a positive safety culture. Reporting to Head of HSQE, the role involves supporting the implementation of health and safety policies, reviewing suitability of project documentation, and leading on-site safety initiatives. The Health and Safety Manager plays a key role in translating the organisation s health and safety strategy into practical actions on the ground. Duties & Responsibilities Lead by example to foster a positive, collaborative culture where health, safety and wellbeing are at the forefront of everything we do. Promote and uphold a safety-first culture by ensuring that Keltbray workplaces follow and adhere to Keltbray HSQE&W policies, procedures and standards. Prioritise the wellbeing of all employees, fostering a culture where physical and mental wellbeing is valued and supported. Actively engage with the workforce to gather feedback on health and safety issues, encouraging them to take ownership of safety on-site. Work closely with departmental and operational teams to execute Keltbray s health and safety strategy, identify improvements in Keltbray management systems, and execute H&S related initiatives to embed a culture of consultation and continuous improvement. Be an active ambassador in the promoting and embedding Keltbray H&S strategy and associated initiatives. Support improvement programs targeting Big-6 and operational high-risks. Work closely with clients and contractors to align health and safety expectations, ensuring adherence to Keltbray standards. Promote proactive risk management to ensure health and safety risks are identified, managed, and mitigated. Support Project Managers in preparing and maintaining project management plans, scheduling and executing targeted risk inspections and the timely remedy of any non-conformance. Undertake frequent, routine and unannounced inspections and audits. Address any unsafe condition immediately, ensuring corrective actions are taken and recorded. Ensure all incidents, near misses, and unsafe conditions are promptly reported, logged, and investigated in line with Keltbray procedures. Lead and support incident investigations, identify root causes, manage the implementation of corrective and preventative actions and ensure lessons learnt are acted on and effectively embedded. Provide regular updates regarding the effectiveness of health and safety performance, highlighting trends, areas for improvement, and successes. Provide regular updates to the Head of HSQE on H&S performance, monitoring results, incident statistics, highlighting trends, areas for improvement, successes and improvement recommendations. Health Safety & Wellbeing: Champion a proactive approach to health, safety, and wellbeing, ensuring it is embedded in all aspects of operational delivery and decision-making. Drive initiatives that promote mental health awareness, resilience, and physical wellbeing across all levels of the workforce. Facilitate regular wellbeing check-ins, toolbox talks, and engagement sessions to foster open communication and psychological safety. Monitor and evaluate wellbeing programs and interventions, ensuring they are inclusive, effective, and aligned with organisational goals. Collaborate with HR and operational teams to support early intervention strategies and return-to-work programs. Ensure wellbeing considerations are integrated into risk assessments, site planning, and project execution. Requirements Qualifications Essential: - NEBOSH National Diploma in Occupational Health and Safety - NCRQ Diploma in Applied Health and Safety - S/NVQ Level 6 Diploma in Occupational Health and Safety Practice - MSc, PgDip, PgCert, BSc in Occupational Health and Safety - Institution of Occupational Safety and Health (IOSH) - CertIOSH - Applicable CSCS Card Desirable: - NEBOSH Diploma - Institution of Occupational Safety and Health (IOSH) - CMIOSH - Kelvin TopSet Investigator - Foundation Certificate in Environmental Management Internal QMS Auditor - MHFA England: Mental Health First Aider Relevant Experience Essential: - Minimum of 3 years experience of working within the relevant sector - Knowledge of effective management of Occupational Safety and Health risks - Accident investigation report writing - Ability to work autonomously and flexibly, responding to business needs - Excellent written and verbal communication skills - IT literate and a comprehensive understanding of Microsoft Windows Desirable: - Previous multi-site experience - Environmental Awareness - Minimum of 5 years experience of working within the relevant sector - Good interpersonal skills and a willingness to work with people at all levels of an organisation Diversity & Inclusion We advocate for difference and champion diversity to foster an inclusive environment that allows our people to bring their true selves to their work every day and enable our people to thrive by promoting health and preventing harm. Keltbray welcomes everyone who shares our values, regardless of their age, belief, disability, ethnicity, gender identity, maternity status, marital status, pregnancy, religion, sex or sexual orientation.
