A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders. The Role The Estates Manager will support the development of robust property and asset management processes, taking responsibility for efficient letting, compliance, and operational excellence across the estate. Working alongside the senior property team, you will drive improvements, oversee key statutory and commercial obligations, and ensure the smooth running of property operations. Key Responsibilities • Develop and refine property and asset management processes, supporting the letting of accommodation across the estate. • Introduce efficient systems and procedures to streamline property-related workstreams. • Manage and enhance service charge budgeting and reconciliation processes. • Lead on compliance with health and safety requirements, including rolling tenant inspections, risk assessments, and common-area monitoring. • Manage and report on property systems and databases, including budgeting, forecasting, and income tracking. • Review property policy, recommend improvements, and maintain strong communication with stakeholders to ensure positive outcomes. • Work collaboratively with the wider property team to drive continuous improvement. • Provide day-to-day management for the property administrator (where applicable). Candidate Profile • Degree in property or a related field; RICS accreditation or further qualifications are an advantage. • Strong estates / property management background, ideally gained within a complex and varied estate. • Solid understanding of property law, regulation, service charge management, and rating processes. • Proven ability to analyse data and processes, identify risks, and support informed decision-making. • Excellent verbal and written communication skills, with confidence in engaging diverse stakeholders. • Strong project management capability, able to handle multiple priorities and deadlines. • Adaptable, proactive, and comfortable working in a fast-paced environment. • Meticulous attention to detail, with a commitment to accuracy and compliance. • Customer-focused approach with a commitment to delivering a high-quality property experience. • Strong commitment to maintaining safety standards across all areas of responsibility. • Team-oriented mindset with a willingness to support colleagues and contribute to a positive working environment. What You ll Get in Return • A competitive salary reflective of experience and expertise. • Generous holiday entitlement and access to a range of employee benefits. • Opportunities for professional development, including support for further qualifications and ongoing training. • The chance to work within a high-profile, complex estate that will challenge and expand your skillset. • A supportive leadership team that values innovation, collaboration, and continuous improvement. • A role with genuine scope to influence systems, processes, and the long-term effectiveness of the property function. • A positive, team-focused working culture where your contribution will be recognised and valued.
Dec 11, 2025
Full time
A leading organisation with a diverse and fast-moving property portfolio is seeking an experienced Estates Manager to play a key role in shaping and enhancing its property management function. This position offers the chance to influence systems, processes, and standards across a complex estate while working closely with a wide range of internal and external stakeholders. The Role The Estates Manager will support the development of robust property and asset management processes, taking responsibility for efficient letting, compliance, and operational excellence across the estate. Working alongside the senior property team, you will drive improvements, oversee key statutory and commercial obligations, and ensure the smooth running of property operations. Key Responsibilities • Develop and refine property and asset management processes, supporting the letting of accommodation across the estate. • Introduce efficient systems and procedures to streamline property-related workstreams. • Manage and enhance service charge budgeting and reconciliation processes. • Lead on compliance with health and safety requirements, including rolling tenant inspections, risk assessments, and common-area monitoring. • Manage and report on property systems and databases, including budgeting, forecasting, and income tracking. • Review property policy, recommend improvements, and maintain strong communication with stakeholders to ensure positive outcomes. • Work collaboratively with the wider property team to drive continuous improvement. • Provide day-to-day management for the property administrator (where applicable). Candidate Profile • Degree in property or a related field; RICS accreditation or further qualifications are an advantage. • Strong estates / property management background, ideally gained within a complex and varied estate. • Solid understanding of property law, regulation, service charge management, and rating processes. • Proven ability to analyse data and processes, identify risks, and support informed decision-making. • Excellent verbal and written communication skills, with confidence in engaging diverse stakeholders. • Strong project management capability, able to handle multiple priorities and deadlines. • Adaptable, proactive, and comfortable working in a fast-paced environment. • Meticulous attention to detail, with a commitment to accuracy and compliance. • Customer-focused approach with a commitment to delivering a high-quality property experience. • Strong commitment to maintaining safety standards across all areas of responsibility. • Team-oriented mindset with a willingness to support colleagues and contribute to a positive working environment. What You ll Get in Return • A competitive salary reflective of experience and expertise. • Generous holiday entitlement and access to a range of employee benefits. • Opportunities for professional development, including support for further qualifications and ongoing training. • The chance to work within a high-profile, complex estate that will challenge and expand your skillset. • A supportive leadership team that values innovation, collaboration, and continuous improvement. • A role with genuine scope to influence systems, processes, and the long-term effectiveness of the property function. • A positive, team-focused working culture where your contribution will be recognised and valued.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical and Pharmacovigilance Quality Assurance for Pharmacovigilance (PV) system is a significant contributor to Global Quality and is responsible for coordinating activities to regularly verify that Jazz PV system Vendors, commercial partners and Jazz Global R&D/Quality and other teams are operating in line applicable regulations, industry standards, Jazz policies, procedures, and quality standards in support of the Quality Management System & PV system. In addition, the Manager will support Global Quality/ R&D leaders in providing strategic input and tactical implementation for pharmacovigilance system activities and projects, identify and communicate compliance risks, oversee action plans to mitigate risks (if applicable), and be actively involved in inspections and inspection-readiness activities. This person will participate in interdepartmental teams meetings and at times may be asked to perform activities to support other GxP areas, quality operations, and global quality systems. Essential Functions Gain and maintain professional expertise and knowledge of local and international regulations relative to pharmacovigilance system and quality Contribute to the execution of Global PV system audit strategy, and implementation within the Quality Management System Perform reviews on internal and external SOPs; participate in the development of SOPs for Quality or PV System stakeholders Support updates of the quality related sections in the Pharmacovigilance System Master File (PSMF) or similar documents Perform execute and evaluate PV-System auditee risk assessments Coordinate and implement strategic audit plans for pharmacovigilance system activities that include service providers, vendors, business partner, and internal audits. For pharmacovigilance system audits conducted directly by Jazz personnel or conducted by a vendor on behalf of Jazz (external audits) participate as auditor/co-auditor and/or manage the relationship with the vendor. Present QA findings/observations to in-house staff and, if appropriate, to the responsible service provider, vendor, or partner company. Contribute to the evaluation of corrective and preventative action (CAPA) findings to identify quality-related signals and trends for improvement; ensure adequate and timely closure of CAPAs generated from audits. Participate in inspection readiness and inspections as assigned. May perform one or more inspection roles during an inspection (e.g. inspection readiness training, runner, scribe, backroom lead, SME preparation, QA checks, etc.) Identify and escalate critical quality issues to senior Quality management Contribute to the development of continuous quality process improvements and the identification of identifying root causes for investigations and effectiveness checks if appropriate Represent CPVQA within interdepartmental teams / project groups and innovation projects Maintain current training in accordance with the training curriculum This position may require up to 30% travel Required Knowledge, Skills, and Abilities Established Pharmacovigilance or Quality professional Strong GVP knowledge & expertise Excellent written and verbal communications skills Ability to work in an entrepreneurial and fast-paced culture. GVP auditing experience is preferred. GVP lead auditor certification is desirable. Self-directed and ability to take action as needed with oversight. Ability to collaborate and partner with various internal and external business partners Ability to work in a team environment. Disciplined, detail orientated, and strong time management skills Knowledge of post-authorization commitment requirements is preferred (Phase IV, PASS Studies) and Managed Access Programs (PSPs/MRPs, Early access etc.) is desirable. Knowledge and experience with GCP, GLP, and GDP is a plus. Inspection experience with FDA, MHRA (or other EU Competent Authorities); experience with emerging markets Regulatory Authority such as PMDA a plus. Required/Preferred Education and Licenses Bachelor's degree in a related field is required; Master's degree in management, leadership or scientific discipline a plus. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Quality Assurance Manager Moreton-in-Marsh, Gloucestershire 45,000 - 55,000 Per Annum We at Jackie Kerr Recruitment are delighted to be recruiting a Quality Assurance Manager for a UK-leading manufacturer within their field, producing high-quality products for various industries! Quality Assurance Manager Job Purpose: To lead and maintain the ISO 9001-compliant Quality Management System and oversee the Quality Control Laboratory. The role ensures that product quality meets both internal specifications and customer requirements, and handles customer complaints through recognised root cause methodologies. The Quality Manager drives continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Quality Assurance Manager Duties and Responsibilities: Manage and maintain the ISO 9001 Quality Management System and ensure continuous compliance Supervise and develop the Quality Control Laboratory team to ensure accurate, reliable, and timely test results Lead internal and external quality audits, ensuring all findings are addressed Investigate customer complaints using root cause tools such as 5 Whys, Fishbone, 8D and FMEA Responsible for investigating product failures, performing root cause analysis and deciding courses of action to be taken with failed material - e.g. return to supplier, seek concession, rework, re-assign use or scrap Implement corrective and preventive actions (CAPAs) and monitor their effectiveness Track and report quality KPIs to senior management Analyse data from inspections, lab tests, and production feedback to identify trends and areas for improvement Lead quality training and awareness for production and support staff Ensure calibration and maintenance of laboratory equipment Collaborate with cross-functional teams on new product trials, validations, and continuous improvement projects Providing technical support to the Technical Manager where required To assist the Operations Manager in reducing quality failures Liaising with material suppliers when faulty materials are supplied and arranging reports to support any credit claims Actively involved in maintaining and improving process controls that safeguard product quality Participating in investigations with support from the operations and technical teams on production machinery & processes where required Raising of appropriate corrective actions and overseeing that the actions are completed Keeping up to date with regulatory technical issues that may impact activities and informing/training others Providing the Managing Director with monthly activity report Quality Assurance Manager Person Specification: Worked within a similar Quality Management position Proven track record in making significant quality improvements Implementation and management of quality management systems ISO 9001 Lead Auditor certification (or equivalent) - desirable Training in root cause analysis tools (8D, FMEA, 5 Whys) - desirable Computer literacy and ability to use excel/software packages to analyse data Managing projects to adhere to timeframes and budgetary controls Understanding of ERP systems Flexibility to adjust to multiple demands, shifting priorities and change Good report writing and presentation skills Quality Assurance Manager Benefits / Working Hours: Pension scheme 5% company contribution if employee puts in 3% and then 7% company contribution after 3 years' employment Private medical insurance Rewards gateway voucher scheme Company bonus (discretionary and dependent on company performance) Excellent sick scheme Free car parking 35 hours per week Flexibility available e.g. earlier start and finish times Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Dec 11, 2025
Full time
Quality Assurance Manager Moreton-in-Marsh, Gloucestershire 45,000 - 55,000 Per Annum We at Jackie Kerr Recruitment are delighted to be recruiting a Quality Assurance Manager for a UK-leading manufacturer within their field, producing high-quality products for various industries! Quality Assurance Manager Job Purpose: To lead and maintain the ISO 9001-compliant Quality Management System and oversee the Quality Control Laboratory. The role ensures that product quality meets both internal specifications and customer requirements, and handles customer complaints through recognised root cause methodologies. The Quality Manager drives continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Quality Assurance Manager Duties and Responsibilities: Manage and maintain the ISO 9001 Quality Management System and ensure continuous compliance Supervise and develop the Quality Control Laboratory team to ensure accurate, reliable, and timely test results Lead internal and external quality audits, ensuring all findings are addressed Investigate customer complaints using root cause tools such as 5 Whys, Fishbone, 8D and FMEA Responsible for investigating product failures, performing root cause analysis and deciding courses of action to be taken with failed material - e.g. return to supplier, seek concession, rework, re-assign use or scrap Implement corrective and preventive actions (CAPAs) and monitor their effectiveness Track and report quality KPIs to senior management Analyse data from inspections, lab tests, and production feedback to identify trends and areas for improvement Lead quality training and awareness for production and support staff Ensure calibration and maintenance of laboratory equipment Collaborate with cross-functional teams on new product trials, validations, and continuous improvement projects Providing technical support to the Technical Manager where required To assist the Operations Manager in reducing quality failures Liaising with material suppliers when faulty materials are supplied and arranging reports to support any credit claims Actively involved in maintaining and improving process controls that safeguard product quality Participating in investigations with support from the operations and technical teams on production machinery & processes where required Raising of appropriate corrective actions and overseeing that the actions are completed Keeping up to date with regulatory technical issues that may impact activities and informing/training others Providing the Managing Director with monthly activity report Quality Assurance Manager Person Specification: Worked within a similar Quality Management position Proven track record in making significant quality improvements Implementation and management of quality management systems ISO 9001 Lead Auditor certification (or equivalent) - desirable Training in root cause analysis tools (8D, FMEA, 5 Whys) - desirable Computer literacy and ability to use excel/software packages to analyse data Managing projects to adhere to timeframes and budgetary controls Understanding of ERP systems Flexibility to adjust to multiple demands, shifting priorities and change Good report writing and presentation skills Quality Assurance Manager Benefits / Working Hours: Pension scheme 5% company contribution if employee puts in 3% and then 7% company contribution after 3 years' employment Private medical insurance Rewards gateway voucher scheme Company bonus (discretionary and dependent on company performance) Excellent sick scheme Free car parking 35 hours per week Flexibility available e.g. earlier start and finish times Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Vestas is seeking a skilled engineer to join our Blades Infusion Engineering team based on the Isle of Wight. Are you passionate about tooling, process optimization, and composite materials? Do you bring demonstrated technical and analytical capabilities, practical experience in tool development and supplier collaboration, and a data-driven approach to problem-solving? If so, this could be the perfect opportunity for you! Vestas Technology & Operations > Manufacturing > Blades PE Infusion Department The Infusion Blades Process department within Blades Infusion Engineering is responsible for overseeing the entire infusion process, including PFMEA, risk assessments, and defining process specifications and requirements. The team also develops a strategic process roadmap covering both current operations and future improvements with an intentional focus on standardisation and optimisation. Their goal is to ensure process stability and capability, ultimately enhancing overall business performance. The department will consist of 10 to 12 highly qualified engineers, divided into five specialised teams: Process, Tooling, Documentation, Operational Support, and Training. The Manufacturing Infusion Tooling team will consist of 2 to 3 engineers. Responsibilities Define and optimise tooling requirements and specifications for the blade infusion process Develop and improve tools currently in use, ensuring alignment with modern production technologies Support supplier management, tool delivery (TPM), and maintenance strategies including EAM Contribute to building a culture of innovation, excellence, and responsibility Investigate and resolve production issues using structured problem-solving tools like 5 Whys, Fishbone Diagrams, and FMEA Apply Lean principles to facilitate continuous improvement, reduce waste, and enhance product quality Maintain focus on SQDC (Safety, Quality, Delivery, Cost) to support overall business performance Qualifications Bachelor's degree in Engineering or a related field Certified in Green Belt Six Sigma or equivalent process analysis training Around 5 years of experience in tooling or similar engineering roles Skilled in tool development and defining functional tooling requirements Experienced in creating maintenance plans and contributing to tooling projects Familiar with working in data-driven manufacturing environments Effective at improving processes and ensuring standardisation using Lean and Six Sigma tools Competences Skilled in developing or specifying tooling functions for blade handling, including quality control and process monitoring equipment Solid understanding of automation in manufacturing to enhance product quality and efficiency Willing to work hands on in the factory to identify and solve production challenges Experienced in designing equipment that complies with CE marking, safety regulations, and sustainability standards Proficient in root-cause analysis and structured problem-solving using tools like 5 Whys and Fishbone Diagrams Knowledge of composite materials such as fiberglass, carbon fiber, and epoxy resins, with a data-driven approach to decision-making Collaborative, self-motivated, and customer-focused, with a commitment to learning and cross-functional teamwork What we offer At Vestas, you'll be part of a global leader in sustainable energy solutions. We offer an inclusive work environment, opportunities for professional growth, and the chance to contribute to a greener future. You'll join a supportive team that values collaboration, innovation, and enhancing productivity. Additional information Primary work location: Newport, Isle of Wight, UK Expected travel: up to 15 days per year Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessar contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
Dec 11, 2025
Full time
Vestas is seeking a skilled engineer to join our Blades Infusion Engineering team based on the Isle of Wight. Are you passionate about tooling, process optimization, and composite materials? Do you bring demonstrated technical and analytical capabilities, practical experience in tool development and supplier collaboration, and a data-driven approach to problem-solving? If so, this could be the perfect opportunity for you! Vestas Technology & Operations > Manufacturing > Blades PE Infusion Department The Infusion Blades Process department within Blades Infusion Engineering is responsible for overseeing the entire infusion process, including PFMEA, risk assessments, and defining process specifications and requirements. The team also develops a strategic process roadmap covering both current operations and future improvements with an intentional focus on standardisation and optimisation. Their goal is to ensure process stability and capability, ultimately enhancing overall business performance. The department will consist of 10 to 12 highly qualified engineers, divided into five specialised teams: Process, Tooling, Documentation, Operational Support, and Training. The Manufacturing Infusion Tooling team will consist of 2 to 3 engineers. Responsibilities Define and optimise tooling requirements and specifications for the blade infusion process Develop and improve tools currently in use, ensuring alignment with modern production technologies Support supplier management, tool delivery (TPM), and maintenance strategies including EAM Contribute to building a culture of innovation, excellence, and responsibility Investigate and resolve production issues using structured problem-solving tools like 5 Whys, Fishbone Diagrams, and FMEA Apply Lean principles to facilitate continuous improvement, reduce waste, and enhance product quality Maintain focus on SQDC (Safety, Quality, Delivery, Cost) to support overall business performance Qualifications Bachelor's degree in Engineering or a related field Certified in Green Belt Six Sigma or equivalent process analysis training Around 5 years of experience in tooling or similar engineering roles Skilled in tool development and defining functional tooling requirements Experienced in creating maintenance plans and contributing to tooling projects Familiar with working in data-driven manufacturing environments Effective at improving processes and ensuring standardisation using Lean and Six Sigma tools Competences Skilled in developing or specifying tooling functions for blade handling, including quality control and process monitoring equipment Solid understanding of automation in manufacturing to enhance product quality and efficiency Willing to work hands on in the factory to identify and solve production challenges Experienced in designing equipment that complies with CE marking, safety regulations, and sustainability standards Proficient in root-cause analysis and structured problem-solving using tools like 5 Whys and Fishbone Diagrams Knowledge of composite materials such as fiberglass, carbon fiber, and epoxy resins, with a data-driven approach to decision-making Collaborative, self-motivated, and customer-focused, with a commitment to learning and cross-functional teamwork What we offer At Vestas, you'll be part of a global leader in sustainable energy solutions. We offer an inclusive work environment, opportunities for professional growth, and the chance to contribute to a greener future. You'll join a supportive team that values collaboration, innovation, and enhancing productivity. Additional information Primary work location: Newport, Isle of Wight, UK Expected travel: up to 15 days per year Our commitment to a fair hiring At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessar contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness. DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future. BEWARE - RECRUITMENT FRAUD It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
The Bridge IT Recruitment
Newcastle Upon Tyne, Tyne And Wear
My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP. This pivotal role takes the lead in delivering breakthrough improvements in reliability and performance across technology platforms, ensuring our systems consistently exceed expectations. As the leading force behind our cyber security agenda, you will champion a step change in modern security controls introducing cutting-edge measures that protect the business. You will lead four core technology towers, and inspire teams to set bold targets, measure progress, and celebrate success as we raise the bar for platform resilience, scalability, and security. Key Responsibilities: Strategic Leadership & Governance Define and drive the vision, strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE) Security & Network Operations (SNOPs) Establish and socialise the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements Cyber Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. Ensure effective 24/7 security operations (inc. security incident management) Collaborate closely with the Enterprise Resilience function (1st Line of Defence) to ensure integrated risk management and incident response. Promote stakeholder engagement and cross-functional collaboration to embed a culture of security awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with architectural standards and regulatory requirements (e.g., DORA, Cyber Essentials Plus). Stakeholder Engagement Act as the escalation point for unresolved issues across platform towers. Collaborate with product teams, business units, and external vendors to ensure service excellence and alignment with user needs. Represent Technology in all relevant Information Security, Risk and project Committees, ensuring visibility and accountability for and robust management of cyber security risks. Represent Security and Platforms and in governance forums such as the Architectural Review Board (ARB). Essential Skills Proven leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within enterprise environments Knowledge of disaster recovery, business continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor s degree in Computer Science, Information Systems, or a related field (Master s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in leading digital transformation or cloud migration initiatives. Experience working in regulated environments with a strong focus on security and compliance The role is Hybrid working 3 office days a week in a central Newcastle location great for transport links by train, car or bus. Apply now for immediate consideration.
Dec 11, 2025
Full time
My client, a Global organisation based in Newcastle city centre are seeking an experienced Head of Security and Platform Engineering to start ASAP. This pivotal role takes the lead in delivering breakthrough improvements in reliability and performance across technology platforms, ensuring our systems consistently exceed expectations. As the leading force behind our cyber security agenda, you will champion a step change in modern security controls introducing cutting-edge measures that protect the business. You will lead four core technology towers, and inspire teams to set bold targets, measure progress, and celebrate success as we raise the bar for platform resilience, scalability, and security. Key Responsibilities: Strategic Leadership & Governance Define and drive the vision, strategy, and roadmaps for Platform towers, aligned with business objectives and risk appetite. Oversee integration and collaboration across the four core platform towers: Digital Workspace Services (DWS) Support and System Reliability Engineering (SSRE) Platform and Cloud Engineering (PaCE) Security & Network Operations (SNOPs) Establish and socialise the Cyber Security Strategy and Roadmap, ensuring alignment with enterprise resilience and regulatory requirements Cyber Security Leadership Shape the cyber security vision and build a corresponding technical roadmap which delivers a world class security controls across cloud infrastructure, networks, end points, identity & access management, application security, and threat detection. Collaborate closely with the SNOPs Lead to adapt the SNOPs roadmap priorities in line with shifts in industry, evolving threat landscape and regulatory requirements. Ensure effective 24/7 security operations (inc. security incident management) Collaborate closely with the Enterprise Resilience function (1st Line of Defence) to ensure integrated risk management and incident response. Promote stakeholder engagement and cross-functional collaboration to embed a culture of security awareness and ownership across the organisation. Operational Oversight Ensure high availability, performance, and security of all technology systems and infrastructure. Monitor and improve service levels, incident resolution times, and system reliability metrics. Lead cross-functional coordination for escalations, major incidents, and service continuity planning. Team Leadership & Development Provide leadership and direction to platform tower leads Foster a culture of continuous improvement, collaboration, and innovation across all teams. Support recruitment, onboarding, and capability development to meet evolving technology needs. Technology Platform Delivery Oversee the delivery and lifecycle management of: Microsoft 365 and collaboration platforms Cloud platforms (design, automation, cost optimisation) Network and security operations (compliance, threat management) Monitoring, observability, and backup/recovery systems Ensure alignment with architectural standards and regulatory requirements (e.g., DORA, Cyber Essentials Plus). Stakeholder Engagement Act as the escalation point for unresolved issues across platform towers. Collaborate with product teams, business units, and external vendors to ensure service excellence and alignment with user needs. Represent Technology in all relevant Information Security, Risk and project Committees, ensuring visibility and accountability for and robust management of cyber security risks. Represent Security and Platforms and in governance forums such as the Architectural Review Board (ARB). Essential Skills Proven leadership in managing cyber security and cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions within enterprise environments Knowledge of disaster recovery, business continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor s degree in Computer Science, Information Systems, or a related field (Master s preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership roles, with at least 5 years managing platform or infrastructure services. Demonstrated success in leading digital transformation or cloud migration initiatives. Experience working in regulated environments with a strong focus on security and compliance The role is Hybrid working 3 office days a week in a central Newcastle location great for transport links by train, car or bus. Apply now for immediate consideration.
Sales Support Administrator Location: Hull Are you ready to play a key role in driving growth and building strong client relationships? We're looking for a Sales Support Administrator to join our dynamic team and help us identify new business opportunities while delivering exceptional support to our sales function. What You'll Do Drive Growth: Support the sales team by managing opportunities and helping secure new business. Prospect Creatively: Use social media platforms like LinkedIn and our website to identify and develop leads. Deliver Outstanding Support: Provide administrative assistance to the sales team and Sales Director. Build Relationships: Maintain strong customer connections and ensure a seamless sales process from start to finish. Stay Organised: Manage electronic filing systems, CRM data, and competitive costing sheets. Report & Analyse: Prepare weekly updates on forecasts, enquiries, and orders. Streamline Processes: Implement improvements to make our systems more efficient. What We're Looking For Commercially savvy with a proactive, confident approach. Strong knowledge of MS Office , Excel , and experience with Sage 50 and CRM systems. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Great communication skills and a professional telephone manner. Previous experience in a sales environment is essential. Why You'll Love It Here Be part of a forward-thinking team that values innovation and continuous improvement. Opportunity to make a real impact by shaping processes and driving new business. A collaborative environment where your ideas matter. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 11, 2025
Full time
Sales Support Administrator Location: Hull Are you ready to play a key role in driving growth and building strong client relationships? We're looking for a Sales Support Administrator to join our dynamic team and help us identify new business opportunities while delivering exceptional support to our sales function. What You'll Do Drive Growth: Support the sales team by managing opportunities and helping secure new business. Prospect Creatively: Use social media platforms like LinkedIn and our website to identify and develop leads. Deliver Outstanding Support: Provide administrative assistance to the sales team and Sales Director. Build Relationships: Maintain strong customer connections and ensure a seamless sales process from start to finish. Stay Organised: Manage electronic filing systems, CRM data, and competitive costing sheets. Report & Analyse: Prepare weekly updates on forecasts, enquiries, and orders. Streamline Processes: Implement improvements to make our systems more efficient. What We're Looking For Commercially savvy with a proactive, confident approach. Strong knowledge of MS Office , Excel , and experience with Sage 50 and CRM systems. Excellent organisational skills and attention to detail. Ability to work independently and as part of a team. Great communication skills and a professional telephone manner. Previous experience in a sales environment is essential. Why You'll Love It Here Be part of a forward-thinking team that values innovation and continuous improvement. Opportunity to make a real impact by shaping processes and driving new business. A collaborative environment where your ideas matter. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Embedded Software/Firmware Engineer Southeast Kent £competitive, negotiable + generous bens Contact: Emily or Sammy at Pearson Whiffin Recruitment ALL APPLICANTS MUST MEET THE REQUIREMENTS FOR UK SC SECURITY CLEARANCE. VISA SPONSORSHIP CANNOT BE OFFERED. Are you passionate about delivering high-integrity software and shaping the way testing is done across an entire engineering function? This is a key hire within a business that has grown substantially, promotes from within and keeps turnover exceptionally low. WHAT YOU LL BE DOING Designing and owning software/firmware test strategies across multiple product lines Developing structured test environments for embedded and application-level code Reviewing requirements and translating them into robust test plans Running validation/verification activity, documenting results and driving improvements Working closely with embedded, electronics, mechanical and systems engineers Supporting investigations, root-cause analysis and continuous improvement initiatives Taking part in design reviews, stand-ups and engineering meetings WHAT WE RE LOOKING FOR Education & experience Degree in Computer Science, Software Engineering or similar Strong background in software validation, test or verification Experience working with both embedded and application software Technical skills Good understanding of C, C++ and/or C# Ability to write test requirements and create structured test environments Familiarity with version control, documentation standards and software lifecycle processes Exposure to safety-critical or high-reliability software environments is a bonus Attitude & approach Methodical, organised and analytical Confident communicating across disciplines and influencing best practice Strong attention to detail and continuous-improvement mindset Able to manage workload independently and take ownership WHY JOIN? Major investment in engineering capability and tools Very stable environment with real focus on quality Opportunity to directly shape processes and standards A collaborative, multi-disciplinary team with excellent leadership support WHAT ARE YOU WAITING FOR?! APPLY ONLINE NOW INTERVIEWS WILL BE HELD IMMEDIATELY! Apply today via Pearson Whiffin Recruitment with an up-to-date CV including entire career history. This role is being handled by Emily Powell and Sammy Messenger, Manufacturing, Engineering & Technical Specialists at Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry-level or executive, our team of experienced recruitment specialists can help you advance your career. We are Kent s leading independent consultancy, proud to deliver exceptional service to both candidates and clients. Find us on and METPERM
Dec 11, 2025
Full time
Embedded Software/Firmware Engineer Southeast Kent £competitive, negotiable + generous bens Contact: Emily or Sammy at Pearson Whiffin Recruitment ALL APPLICANTS MUST MEET THE REQUIREMENTS FOR UK SC SECURITY CLEARANCE. VISA SPONSORSHIP CANNOT BE OFFERED. Are you passionate about delivering high-integrity software and shaping the way testing is done across an entire engineering function? This is a key hire within a business that has grown substantially, promotes from within and keeps turnover exceptionally low. WHAT YOU LL BE DOING Designing and owning software/firmware test strategies across multiple product lines Developing structured test environments for embedded and application-level code Reviewing requirements and translating them into robust test plans Running validation/verification activity, documenting results and driving improvements Working closely with embedded, electronics, mechanical and systems engineers Supporting investigations, root-cause analysis and continuous improvement initiatives Taking part in design reviews, stand-ups and engineering meetings WHAT WE RE LOOKING FOR Education & experience Degree in Computer Science, Software Engineering or similar Strong background in software validation, test or verification Experience working with both embedded and application software Technical skills Good understanding of C, C++ and/or C# Ability to write test requirements and create structured test environments Familiarity with version control, documentation standards and software lifecycle processes Exposure to safety-critical or high-reliability software environments is a bonus Attitude & approach Methodical, organised and analytical Confident communicating across disciplines and influencing best practice Strong attention to detail and continuous-improvement mindset Able to manage workload independently and take ownership WHY JOIN? Major investment in engineering capability and tools Very stable environment with real focus on quality Opportunity to directly shape processes and standards A collaborative, multi-disciplinary team with excellent leadership support WHAT ARE YOU WAITING FOR?! APPLY ONLINE NOW INTERVIEWS WILL BE HELD IMMEDIATELY! Apply today via Pearson Whiffin Recruitment with an up-to-date CV including entire career history. This role is being handled by Emily Powell and Sammy Messenger, Manufacturing, Engineering & Technical Specialists at Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry-level or executive, our team of experienced recruitment specialists can help you advance your career. We are Kent s leading independent consultancy, proud to deliver exceptional service to both candidates and clients. Find us on and METPERM
Customer Care Advisor Bridgwater Working Hours: 37.5 hours (between 8am and 5pm) Full-time in-office until probation passed, then Hybrid (3 days in the office in Bridgwater, 2 days from home) flexibility required depending on business needs Permanent Salary: £25,000 per annum Role Overview: We are seeking a proactive and detail-oriented Customer Care Advisor (Contracts) to join our client's team. This role is essential in ensuring the smooth management and delivery of customer orders for a leading bathroom products company operating across the Retail and Specification sectors in the UK and Ireland. The ideal candidate will have a professional attitude, excellent communication skills, and a customer-first approach to help drive customer satisfaction and support the company s growth objectives. Key Responsibilities: Customer Interaction: Respond to customer inquiries across all communication channels (phone, email, social media) in a professional, timely, and friendly manner. Order Management: Handle the full order lifecycle, including stock availability, order placement, tracking, liaising with couriers, and communicating any delays or issues. Quotation & Pricing: Process quotes and ensure accuracy in pricing, applying discounts, campaigns, and promotions, and managing outstanding projects. Complaint Handling: Manage customer complaints professionally and work towards resolving issues efficiently, ensuring customer satisfaction. Product Knowledge: Develop a strong understanding of the product range to provide knowledgeable support to customers. Compliance: Stay updated with product regulations, legal requirements, and company procedures (including terms, returns, warranties) to ensure the correct products are offered. Internal Collaboration: Work closely with the Sales, Supply Chain, and External Sales teams to resolve blockers and support overall business goals. Customer Support: Provide timely and effective support to External Sales teams and Key Accounts, keeping customers updated on project progress and delivery timelines. Continuous Improvement: Identify opportunities to improve service delivery and provide feedback for potential challenges, helping to refine processes. Administrative Tasks: Maintain accurate records, ensure good housekeeping of quotations and project data, and adhere to department SLAs. Skills and Experience: Excellent verbal and written communication skills A friendly, professional, and polite approach when dealing with customers Strong attention to detail and organisational skills Ability to manage multiple tasks and prioritise effectively Problem-solving mindset with a keen eye for continuous improvements Competence with Microsoft Office and ERP systems Previous experience in a customer service role Ability to work both independently and as part of a team Strong rapport-building skills over phone, email, and chat Flexibility and adaptability to changing demands Positive, can-do attitude, with the drive to meet targets and deliver results Self-motivated and capable of managing workloads efficiently If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 18.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Dec 11, 2025
Full time
Customer Care Advisor Bridgwater Working Hours: 37.5 hours (between 8am and 5pm) Full-time in-office until probation passed, then Hybrid (3 days in the office in Bridgwater, 2 days from home) flexibility required depending on business needs Permanent Salary: £25,000 per annum Role Overview: We are seeking a proactive and detail-oriented Customer Care Advisor (Contracts) to join our client's team. This role is essential in ensuring the smooth management and delivery of customer orders for a leading bathroom products company operating across the Retail and Specification sectors in the UK and Ireland. The ideal candidate will have a professional attitude, excellent communication skills, and a customer-first approach to help drive customer satisfaction and support the company s growth objectives. Key Responsibilities: Customer Interaction: Respond to customer inquiries across all communication channels (phone, email, social media) in a professional, timely, and friendly manner. Order Management: Handle the full order lifecycle, including stock availability, order placement, tracking, liaising with couriers, and communicating any delays or issues. Quotation & Pricing: Process quotes and ensure accuracy in pricing, applying discounts, campaigns, and promotions, and managing outstanding projects. Complaint Handling: Manage customer complaints professionally and work towards resolving issues efficiently, ensuring customer satisfaction. Product Knowledge: Develop a strong understanding of the product range to provide knowledgeable support to customers. Compliance: Stay updated with product regulations, legal requirements, and company procedures (including terms, returns, warranties) to ensure the correct products are offered. Internal Collaboration: Work closely with the Sales, Supply Chain, and External Sales teams to resolve blockers and support overall business goals. Customer Support: Provide timely and effective support to External Sales teams and Key Accounts, keeping customers updated on project progress and delivery timelines. Continuous Improvement: Identify opportunities to improve service delivery and provide feedback for potential challenges, helping to refine processes. Administrative Tasks: Maintain accurate records, ensure good housekeeping of quotations and project data, and adhere to department SLAs. Skills and Experience: Excellent verbal and written communication skills A friendly, professional, and polite approach when dealing with customers Strong attention to detail and organisational skills Ability to manage multiple tasks and prioritise effectively Problem-solving mindset with a keen eye for continuous improvements Competence with Microsoft Office and ERP systems Previous experience in a customer service role Ability to work both independently and as part of a team Strong rapport-building skills over phone, email, and chat Flexibility and adaptability to changing demands Positive, can-do attitude, with the drive to meet targets and deliver results Self-motivated and capable of managing workloads efficiently If you would like to apply then please email your CV to (url removed) or call Jade on (phone number removed) Closing date is 18.12.2025 - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Job Title: Head of Commercial Finance Location: Warwickshire Reports to: CFO Job Purpose The Head of Commercial Finance will lead the Commercial Finance and FP&A functions, driving performance through financial insight, strategic analysis, and strong business partnering. Acting as a trusted advisor to the Executive and Senior Leadership Teams, the role ensures delivery of sustainable growth, profit improvement, and operational efficiency in a fast-paced, evolving environment. Role Responsibilities Strategic & Commercial Leadership: Partner with the CFO and Executive Team to shape and deliver strategic plans through data-driven financial insight. Translate commercial and operational performance into clear financial outcomes and recommended actions. Lead all budgeting, forecasting, and long-term planning cycles. Support evaluation of new initiatives, pricing, investment cases, and ROI analysis. Challenge and influence senior stakeholders to drive profitable growth and margin improvement. Financial Planning, Analysis & Performance Management: Own the end-to-end FP&A process, producing timely and insightful reporting, variance analysis, and performance reviews. Drive understanding of business performance through KPIs, dashboards, and operational metrics. Oversee commercial performance across product lines, customer segments, and key accounts. Build forecasting and scenario models to support strategic planning and risk management. Work closely with operational and commercial teams to identify efficiencies, revenue opportunities, and process improvements. Business Partnering: Act as the primary finance partner for Operations, Sales, Marketing, Procurement, and other functions. Provide robust commercial challenge to ensure decisions are grounded in sound financial rationale. Support negotiations, supplier evaluations, and customer propositions with strong financial input. Present insights clearly and confidently to the Executive Team and investors. Governance, Risk & Control: Maintain strong financial governance across commercial activity. Ensure risks are identified, quantified, and mitigated. Support board reporting, investor updates, and audit requirements. Leadership & Team Development: Lead and develop a high-performing team of Finance Business Partners and Analysts. Foster a culture of curiosity, commercial thinking, and continuous improvement. Build strong cross-functional relationships to position finance as a proactive and valued partner. Key relationships: CFO, CEO, Executive Team, Senior Leadership Team, and functional heads. External interactions: investors, auditors, suppliers, and key customers (as required). Person Specification: Qualifications & Experience ACA / ACCA / CIMA qualified. Proven leadership experience within commercial finance or FP&A. Strong track record of influencing senior leadership and delivering demonstrable performance improvement. Extensive experience in financial modelling, pricing, forecasting, and investment appraisal. Experience within investor-backed environments preferred. Strong systems capability and advanced Excel modelling skills. Skills & Attributes: High commercial acumen with the ability to turn data into meaningful insight. Strategic thinker able to influence and challenge effectively at all levels. Excellent communication and presentation skills. Hands-on, proactive, and comfortable operating in a fast-paced environment. Strong analytical capability, attention to detail, and accuracy. If this sounds like the role for you, please apply immediately.
Dec 11, 2025
Full time
Job Title: Head of Commercial Finance Location: Warwickshire Reports to: CFO Job Purpose The Head of Commercial Finance will lead the Commercial Finance and FP&A functions, driving performance through financial insight, strategic analysis, and strong business partnering. Acting as a trusted advisor to the Executive and Senior Leadership Teams, the role ensures delivery of sustainable growth, profit improvement, and operational efficiency in a fast-paced, evolving environment. Role Responsibilities Strategic & Commercial Leadership: Partner with the CFO and Executive Team to shape and deliver strategic plans through data-driven financial insight. Translate commercial and operational performance into clear financial outcomes and recommended actions. Lead all budgeting, forecasting, and long-term planning cycles. Support evaluation of new initiatives, pricing, investment cases, and ROI analysis. Challenge and influence senior stakeholders to drive profitable growth and margin improvement. Financial Planning, Analysis & Performance Management: Own the end-to-end FP&A process, producing timely and insightful reporting, variance analysis, and performance reviews. Drive understanding of business performance through KPIs, dashboards, and operational metrics. Oversee commercial performance across product lines, customer segments, and key accounts. Build forecasting and scenario models to support strategic planning and risk management. Work closely with operational and commercial teams to identify efficiencies, revenue opportunities, and process improvements. Business Partnering: Act as the primary finance partner for Operations, Sales, Marketing, Procurement, and other functions. Provide robust commercial challenge to ensure decisions are grounded in sound financial rationale. Support negotiations, supplier evaluations, and customer propositions with strong financial input. Present insights clearly and confidently to the Executive Team and investors. Governance, Risk & Control: Maintain strong financial governance across commercial activity. Ensure risks are identified, quantified, and mitigated. Support board reporting, investor updates, and audit requirements. Leadership & Team Development: Lead and develop a high-performing team of Finance Business Partners and Analysts. Foster a culture of curiosity, commercial thinking, and continuous improvement. Build strong cross-functional relationships to position finance as a proactive and valued partner. Key relationships: CFO, CEO, Executive Team, Senior Leadership Team, and functional heads. External interactions: investors, auditors, suppliers, and key customers (as required). Person Specification: Qualifications & Experience ACA / ACCA / CIMA qualified. Proven leadership experience within commercial finance or FP&A. Strong track record of influencing senior leadership and delivering demonstrable performance improvement. Extensive experience in financial modelling, pricing, forecasting, and investment appraisal. Experience within investor-backed environments preferred. Strong systems capability and advanced Excel modelling skills. Skills & Attributes: High commercial acumen with the ability to turn data into meaningful insight. Strategic thinker able to influence and challenge effectively at all levels. Excellent communication and presentation skills. Hands-on, proactive, and comfortable operating in a fast-paced environment. Strong analytical capability, attention to detail, and accuracy. If this sounds like the role for you, please apply immediately.
Senior DataBricks Engineer - 70,000 - Hybrid We're looking for a hands-on Senior Databricks Engineer to lead the delivery of scalable data solutions within an Agile environment. Working closely with the Data Product Manager and Data Architect, you will shape and develop our data platform, delivering high-quality pipelines and insights that support strategic decision-making. You will also manage and coach a small team of Data Engineers, driving best practice, consistency, and governance. Key Responsibilities Translate business strategy into data solutions and ensure alignment with product goals. Provide technical leadership, breaking initiatives into Features, Epics, and Stories and setting engineering standards. Collaborate with the Data Architect to design and implement data architecture and build plans. Build and maintain scalable data pipelines, ETL/ELT processes, and large-scale data workflows. Optimise data systems for performance, reliability, and scalability. Implement data quality processes and maintain data models, schemas, and documentation. Operate CI/CD practices in Azure DevOps and contribute to Agile sprint cycles. Troubleshoot and resolve pipeline issues promptly. Stay current with industry trends and recommend improvements. Ensure adherence to governance standards. Line-manage and mentor a small team of Data Engineers. What We're Looking For Extensive Databricks experience, including Unity Catalog. Strong skills in Python, Spark, SQL and experience with SQL databases. Terraform experience for cloud infrastructure as code. Experience with Azure and workflow tools (Airflow, ADF). Excellent problem-solving ability, communication skills, and attention to detail. Experience across Waterfall and Agile methodologies. Curious, inclusive, and committed to continuous learning. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Dec 11, 2025
Full time
Senior DataBricks Engineer - 70,000 - Hybrid We're looking for a hands-on Senior Databricks Engineer to lead the delivery of scalable data solutions within an Agile environment. Working closely with the Data Product Manager and Data Architect, you will shape and develop our data platform, delivering high-quality pipelines and insights that support strategic decision-making. You will also manage and coach a small team of Data Engineers, driving best practice, consistency, and governance. Key Responsibilities Translate business strategy into data solutions and ensure alignment with product goals. Provide technical leadership, breaking initiatives into Features, Epics, and Stories and setting engineering standards. Collaborate with the Data Architect to design and implement data architecture and build plans. Build and maintain scalable data pipelines, ETL/ELT processes, and large-scale data workflows. Optimise data systems for performance, reliability, and scalability. Implement data quality processes and maintain data models, schemas, and documentation. Operate CI/CD practices in Azure DevOps and contribute to Agile sprint cycles. Troubleshoot and resolve pipeline issues promptly. Stay current with industry trends and recommend improvements. Ensure adherence to governance standards. Line-manage and mentor a small team of Data Engineers. What We're Looking For Extensive Databricks experience, including Unity Catalog. Strong skills in Python, Spark, SQL and experience with SQL databases. Terraform experience for cloud infrastructure as code. Experience with Azure and workflow tools (Airflow, ADF). Excellent problem-solving ability, communication skills, and attention to detail. Experience across Waterfall and Agile methodologies. Curious, inclusive, and committed to continuous learning. To apply for this role please submit your CV or contact Dillon Blackburn on (phone number removed) or at (url removed). Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK offering more opportunities across the country than any other recruitment agency. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, and the London Fabric User Group. We are the global leaders in Data & AI recruitment.
Ernest Gordon Recruitment Limited
Stoke-on-trent, Staffordshire
Administrator (Flexible Working) 24,000 - 25,000 + Training + Company Bonus + Progression + Company Benefits + Flexible working Stoke - Officed Based Are you an administrator looking for a flexible office-based role within a leading UK Pumping Systems manufacturer where you can choose your schedule between 8:00 and 18:00 while completing 37.5 hours per week, and benefit from a company bonus scheme? This UK manufacturer, with a 21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Sales team by managing sales and administrative tasks, including processing orders, handling goods returns, and responding to non-technical enquiries. You'll maintain internal systems, assist with supplier orders, chase updates, and ensure accurate information. You will also contact customers to build strong relationships, resolve logistics queries, and support continuous process improvements Based in Stoke this role is Monday-Friday 37.5 hours a week flexible between 8:00 am and 6:00 pm. This role would suit an Administrator, looking to develop their career with a long-established UK pumping systems manufacturer, offering flexible working hours, specialist training, and the chance to increase earnings through a company bonus. The Role: Support the Sales team with daily admin and order processing. Handle customer orders, goods returns, and non-technical enquiries. Update internal systems and maintain accurate records. Office-based in Stoke, 37.5 hours per week, flexible between 8:00 am and 6:00 pm. The Person: Experience in administration or order processing. Confident communicator with strong customer service skills. Commutable to Stoke Reference: BBBH22923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Dec 11, 2025
Full time
Administrator (Flexible Working) 24,000 - 25,000 + Training + Company Bonus + Progression + Company Benefits + Flexible working Stoke - Officed Based Are you an administrator looking for a flexible office-based role within a leading UK Pumping Systems manufacturer where you can choose your schedule between 8:00 and 18:00 while completing 37.5 hours per week, and benefit from a company bonus scheme? This UK manufacturer, with a 21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you will support the Sales team by managing sales and administrative tasks, including processing orders, handling goods returns, and responding to non-technical enquiries. You'll maintain internal systems, assist with supplier orders, chase updates, and ensure accurate information. You will also contact customers to build strong relationships, resolve logistics queries, and support continuous process improvements Based in Stoke this role is Monday-Friday 37.5 hours a week flexible between 8:00 am and 6:00 pm. This role would suit an Administrator, looking to develop their career with a long-established UK pumping systems manufacturer, offering flexible working hours, specialist training, and the chance to increase earnings through a company bonus. The Role: Support the Sales team with daily admin and order processing. Handle customer orders, goods returns, and non-technical enquiries. Update internal systems and maintain accurate records. Office-based in Stoke, 37.5 hours per week, flexible between 8:00 am and 6:00 pm. The Person: Experience in administration or order processing. Confident communicator with strong customer service skills. Commutable to Stoke Reference: BBBH22923 If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. THE ROLE: The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support. In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful. You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered. WHAT YOU LL DO: 1. Manage the recruitment of young people Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance. Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets. Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can. Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance. Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes. Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes 2. Manage the triaging and scheduling of young people Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time. Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support. Identify new approaches to managing the charity s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them. Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person s needs and circumstances. Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist. Strengthen the scheduling process of young people s programmes at Empire Fighting Chance. 3. Manage a safety aware culture Accountable for developing of a culture where safeguarding and safety are embedded into every aspect of our work. Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice. Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies. Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations. Empire Fighting Chance is a charity () and a company limited by guarantee () registered in England and Wales. 4. Manage young people s Empire Experience Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes). Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience. Work alongside the Head of Programmes and Community Outreach Manager to develop a bank of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person. Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people internally and externally). Use data and insights from young people to improve their experience. 5. Manage the provision of family liaison/support Accountable for providing support to parents/carers of young people. Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme. Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people. 6. Line management of a team Provide strategic direction to a small team in a supportive manner. Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making. Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity. Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs). Extended closing date: Sunday,10th Jan, :30
Dec 11, 2025
Full time
Please see the full job pack on our recruit page, you'll be forwarded here once you press apply. THE ROLE: The Service Manager plays a central role in ensuring that every young person who engages with Empire Fighting Chance receives high-quality, personalised support. In this role, you will ensure that every young person who connects with Empire Fighting Chance receives an outstanding experience. You will oversee the full journey of young people through our programmes. From referral and assessment to onboarding, scheduling and progression. You will ensure their experience is safe and impactful. You will champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice and leading on case management and risk mitigation. This role is key to building a strong operational foundation for our Centre of Excellence in Bristol. Through strategic management, attention to detail, and a commitment to continuous improvement, you will help shape an environment where young people feel safe, supported and empowered. WHAT YOU LL DO: 1. Manage the recruitment of young people Accountable for the recruitment of suitable young people onto the programmes of Empire Fighting Chance. Implement a robust referral criteria process to ensure that Empire Fighting Chance targets the young people that it best supports.Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Contribute to the development of a bank of recommended organisations to share with those young people who do not meet the charity s referral criteria. Ensure the recruitment of young people for different Empire programmes meets organisational, grant and contractual targets. Provide oversight of all referral partnerships held by Empire Fighting Chance, ensuring all are working as well as they can. Ensure the charity collects robust and accurate information from referral partners on young people signposted to Empire Fighting Chance. Contribute to building intelligence of local systems within Bristol to shape how we recruit young people, including understanding the education, Special Educational Needs and mental health landscapes. Ensure the recruitment of young people onto EFC programmes follows a robust quality assurance process, using data to inform and strengthen existing processes 2. Manage the triaging and scheduling of young people Accountable for ensuring young people participate in the right programme with the right coach mentor or therapist at the right time. Improve the prioritisation criteria to ensure that the charity fast tracks individuals who are most in need of support. Identify new approaches to managing the charity s waiting list, ensuring the programmes can meet their needs and offer the correct resources to support them. Implement our assessment process to ensure Empire Fighting Chance gains a full and accurate understanding of each young person s needs and circumstances. Implement a process to match young people with the most appropriate Empire Fighting Chance programme and coach mentor/therapist. Strengthen the scheduling process of young people s programmes at Empire Fighting Chance. 3. Manage a safety aware culture Accountable for developing of a culture where safeguarding and safety are embedded into every aspect of our work. Champion a safety-aware culture across the organisation, embedding safeguarding into everyday practice. Be a key part of the safeguarding team and ensure robust safeguarding practices are implemented across all areas of the charity. Lead on safeguarding case management, including referrals, reporting, and liaison with external agencies. Identify, assess and mitigate safeguarding risks in programme delivery and organisational operations. Empire Fighting Chance is a charity () and a company limited by guarantee () registered in England and Wales. 4. Manage young people s Empire Experience Accountable for Empire Fighting Chance giving young people the best possible experience (outside of the delivery of programmes). Identify and implement improvements to The Mill boxing gym to ensure that young people feel safe and have an enjoyable experience (while retaining the look and feel of a real boxing gym). Oversee the onboarding process to ensure that young people have the best possible start to their Empire experience. Work alongside the Head of Programmes and Community Outreach Manager to develop a bank of local organisations and services that young people can be referred onto during or after their programme. Ensure this information is shared with coaches and therapists so they can communicate it to the young person. Oversee the offboarding process that will support young people to continue their development after leaving Empire Fighting Chance (e.g. resources and pathways for young people internally and externally). Use data and insights from young people to improve their experience. 5. Manage the provision of family liaison/support Accountable for providing support to parents/carers of young people. Work alongside the Family Liaison Officer to enhance the information, advice, guidance and support provided to parents and carers to ensure young people engage with their programme. Oversee the development of practices and interventions that can provide support to parents and carers that will, in turn, have benefits for young people. 6. Line management of a team Provide strategic direction to a small team in a supportive manner. Provide clear direction, support and motivation to team members, ensuring the Centre of Excellence objectives and the experience of young people is central to all decision making. Set clear performance goals and expectations for each function area within the operations team to ensure EFC programmes are operating to the highest standards and at optimal capacity. Ensure the team receive regular CPD and are equipped with the skills and knowledge to best support young people (many with complex needs). Extended closing date: Sunday,10th Jan, :30
Location : Tunbridge Wells or Manchester (Hybrid working) We are seeking Complaints Handlers to join our Customer Relations Team. If you have strong Motor Claims Insurance or Complaints experience, we would love to hear from you. FCA knowledge is essential if you don t have motor insurance experience. Why join us? We are a leading specialist in the UK motor insurance market, known for creating targeted products through deep market knowledge and a strong underwriting strategy. Our experienced underwriting team is friendly, accessible, and empowered to make decisions. We pride ourselves on excellent working relationships with professional UK insurance intermediaries and have a strong presence on Aggregator sites such as (url removed), Go Compare, and Compare the Market. What you ll be doing Take ownership of individual complaints, resolving them in line with agreed standards and FCA regulations Manage your own caseload, ensuring all complaints are handled within required deadlines and regulatory guidelines from receipt to conclusion, consistently meeting productivity and quality audit targets Contact customers by phone to fully understand their complaint and work towards a fair and timely resolution, including follow-up discussions on outcomes Maintain accurate and thorough complaint records to support effective case management and reporting Assess customers individual needs and circumstances to provide tailored resolutions Liaise with internal and external parties to gather relevant information for complaint investigations Provide professional, empathetic, and clear communication with customers to promote a positive experience and ensure satisfaction Identify trends and provide feedback to support continuous improvement of customer service processes Assist with Treating Customers Fairly (TCF) feedback and suggest improvements Stay updated on regulatory and legislative changes, with a focus on Financial Ombudsman Service (FOS) decisions and organisational policies Apply TCF principles consistently and report any potential risks to your line manager Maintain a positive, empathetic, and professional attitude at all times What you ll need to succeed Proven customer service experience, supported by solid knowledge of FCA and FOS regulatory guidelines Excellent customer service skills with a positive and proactive approach Motor insurance experience is desirable but not essential if FCA knowledge is strong Ability to resolve customer concerns using empathy, trust, and understanding Strong multitasking, prioritisation, and time management skills Commitment to regulatory compliance, including FCA, TCF, and Data Protection regulations What we offer A collaborative, fast-paced work environment 25 days annual leave plus bank holidays, with the option to purchase additional holiday Health Cash Plan A benefits scheme with discounts and cashback on shopping, restaurants, travel, and more Life Assurance at four times your annual salary Hybrid working model based in Manchester or Tunbridge Wells offices Structured learning and development pathway, including opportunities to gain recognised qualifications Employee referral scheme
Dec 11, 2025
Full time
Location : Tunbridge Wells or Manchester (Hybrid working) We are seeking Complaints Handlers to join our Customer Relations Team. If you have strong Motor Claims Insurance or Complaints experience, we would love to hear from you. FCA knowledge is essential if you don t have motor insurance experience. Why join us? We are a leading specialist in the UK motor insurance market, known for creating targeted products through deep market knowledge and a strong underwriting strategy. Our experienced underwriting team is friendly, accessible, and empowered to make decisions. We pride ourselves on excellent working relationships with professional UK insurance intermediaries and have a strong presence on Aggregator sites such as (url removed), Go Compare, and Compare the Market. What you ll be doing Take ownership of individual complaints, resolving them in line with agreed standards and FCA regulations Manage your own caseload, ensuring all complaints are handled within required deadlines and regulatory guidelines from receipt to conclusion, consistently meeting productivity and quality audit targets Contact customers by phone to fully understand their complaint and work towards a fair and timely resolution, including follow-up discussions on outcomes Maintain accurate and thorough complaint records to support effective case management and reporting Assess customers individual needs and circumstances to provide tailored resolutions Liaise with internal and external parties to gather relevant information for complaint investigations Provide professional, empathetic, and clear communication with customers to promote a positive experience and ensure satisfaction Identify trends and provide feedback to support continuous improvement of customer service processes Assist with Treating Customers Fairly (TCF) feedback and suggest improvements Stay updated on regulatory and legislative changes, with a focus on Financial Ombudsman Service (FOS) decisions and organisational policies Apply TCF principles consistently and report any potential risks to your line manager Maintain a positive, empathetic, and professional attitude at all times What you ll need to succeed Proven customer service experience, supported by solid knowledge of FCA and FOS regulatory guidelines Excellent customer service skills with a positive and proactive approach Motor insurance experience is desirable but not essential if FCA knowledge is strong Ability to resolve customer concerns using empathy, trust, and understanding Strong multitasking, prioritisation, and time management skills Commitment to regulatory compliance, including FCA, TCF, and Data Protection regulations What we offer A collaborative, fast-paced work environment 25 days annual leave plus bank holidays, with the option to purchase additional holiday Health Cash Plan A benefits scheme with discounts and cashback on shopping, restaurants, travel, and more Life Assurance at four times your annual salary Hybrid working model based in Manchester or Tunbridge Wells offices Structured learning and development pathway, including opportunities to gain recognised qualifications Employee referral scheme
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Dec 11, 2025
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. Key responsibilities: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. Key requirements: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Join us at Lonza, where we are committed to crafting a world-class environment for our employees and ensuring the highest standards of production. Together, we can successfully implement groundbreaking solutions that make a meaningful difference in the lives of people around the world! Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
Dec 11, 2025
Full time
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
