BRIDGEND COUNTY BOROUGH COUNCIL
Bridgend, Mid Glamorgan
37 hours per week Fixed Term - 24 months from time of appointment This is an exciting time to join Bridgend County Borough Council in the role of Communications, Marketing and Engagement Officer for the council's Social Services and Wellbeing (SSWB) directorate. We're seeking an enthusiastic and energetic individual to develop and implement measurable and successful communications/marketing campaigns for service areas in the SSWB directorate, including Children's Social Services, Adult Social Care and Foster Wales Bridgend. Based in the council's central Communications, Marketing team, you will deliver specific marketing communications activities to specified deadlines. You will be a confident, calm and collected individual with a resilient nature. You should be able to work under pressure and to deadlines while creating exciting and memorable communications campaigns. You should be able to demonstrate how you have successfully delivered targeted communications plans which have produced effective results. Strong copy writing with excellent written and verbal communication skills is essential for this role, as is the ability to prioritise your workload to meet specific targets and deadlines. The ability to demonstrate creative thinking and engaging content across social media and web platforms is a distinct advantage. You will be joining an enthusiastic and dedicated workforce who are deeply committed to the council and the communities we serve, as noted in our recent Panel Performance Assessment (PPA). This role plays and important part in taking forward the recommendations of the PPA and helping us achieve our untapped potential. If you believe you have the ambition and skills to meet the needs of this exciting and dynamic role, please get in touch. We'd love to hear from you! The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 08 April 2026 Shortlisting Date: 10 April 2026 Interview Date: 17 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Apr 03, 2026
Full time
37 hours per week Fixed Term - 24 months from time of appointment This is an exciting time to join Bridgend County Borough Council in the role of Communications, Marketing and Engagement Officer for the council's Social Services and Wellbeing (SSWB) directorate. We're seeking an enthusiastic and energetic individual to develop and implement measurable and successful communications/marketing campaigns for service areas in the SSWB directorate, including Children's Social Services, Adult Social Care and Foster Wales Bridgend. Based in the council's central Communications, Marketing team, you will deliver specific marketing communications activities to specified deadlines. You will be a confident, calm and collected individual with a resilient nature. You should be able to work under pressure and to deadlines while creating exciting and memorable communications campaigns. You should be able to demonstrate how you have successfully delivered targeted communications plans which have produced effective results. Strong copy writing with excellent written and verbal communication skills is essential for this role, as is the ability to prioritise your workload to meet specific targets and deadlines. The ability to demonstrate creative thinking and engaging content across social media and web platforms is a distinct advantage. You will be joining an enthusiastic and dedicated workforce who are deeply committed to the council and the communities we serve, as noted in our recent Panel Performance Assessment (PPA). This role plays and important part in taking forward the recommendations of the PPA and helping us achieve our untapped potential. If you believe you have the ambition and skills to meet the needs of this exciting and dynamic role, please get in touch. We'd love to hear from you! The ability to greet customers through the medium of Welsh is a requirement for this post. Protecting children, young people or adults at risk is a core responsibility of all council employees. The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office. Closing Date: 08 April 2026 Shortlisting Date: 10 April 2026 Interview Date: 17 April 2026 Benefits to working at Bridgend County Borough Council Job Description & Person Specification
Salary: £36,600 (outside of London); £38,534 (London) 35 hours per week Permanent contract Hybrid variable (UK) with 1 day a week in our London or Bristol office Closing date: Sunday 19 April 2026 Round 1 interviews: WC 4 May 2026 Round 2 interviews: WC 11 May 2026 Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We re looking for a Senior Social Media Officer with a genuine passion for conversation, connection, and community to join our Digital Engagement Team. As the Senior Social Media Officer, you will lead the delivery of the charity s social media activity, as well as the paid boosting strategy of social media content across all platforms. This is not a broadcasting role: it s about fostering meaningful engagement with our supporters and raising the voices of young people and children with cancer. This role is part of the Digital Engagement team, who are responsible for paid media, email marketing and organic social media activity. While social media will be the core focus of this role, experience in paid media and/or email marketing is desirable. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Lead the planning, development, and execution of the organisation s social media strategy across all major platforms (eg TikTok, Facebook, Instagram, LinkedIn and more). Lead the planning, development, and execution of the organisation s paid boosting strategy of social media content across all major platforms, to deliver against comms team objectives (for example, Reach or Engagement KPIs month-on-month, or campaign-on-campaign). Lead the planning, development, and execution of our smaller paid media campaigns to deliver against briefed KPIs (eg Paid social, PPC; working on smaller conversion campaigns or awareness campaigns). Act as a brand and channel guardian, ensuring consistent voice, tone, messaging, and visual identity across all social content. Foster a supportive and engaging environment for our digital communities, responding to comments and engaging in discussions; escalate risks where appropriate. Deliver and maintain our social media moderation guidelines and rota. Oversee the content planning process and maintain a high quality content calendar, identifying gaps, opportunities, and content pipelines. Collaborate with teams across the organisation on content creation (copy, stills, audio, short form video), ensuring alignment with brand, accessibility standards, and audience needs. What do I need? The key skills we re looking for in this role are: Proven experience managing and growing organisational social media channels, ideally across multiple audiences and markets. (Desirable: experience in the third sector). Demonstrable experience planning, delivering, and evaluating social media strategies and/or multi channel campaigns. Proven experience managing and executing paid media campaigns, ideally across multiple channels and campaign objectives (eg. Paid social conversion campaigns; mid-funnel PPC campaigns). (Desirable: experience in the third sector). Strong track record of community management, including moderating discussions, protecting online spaces, and managing sensitive or complex enquiries. Experience producing engaging content for different platforms (copy, static, video, audio, short form reels). Experience using analytics, social listening, and reporting tools to derive insights and drive continuous improvement. Experience project-managing the implementation of campaign tracking across various ad platforms and websites. Experience working with multiple stakeholders and juggling cross team projects in a fast moving environment. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Tommy Beattie.
Apr 02, 2026
Full time
Salary: £36,600 (outside of London); £38,534 (London) 35 hours per week Permanent contract Hybrid variable (UK) with 1 day a week in our London or Bristol office Closing date: Sunday 19 April 2026 Round 1 interviews: WC 4 May 2026 Round 2 interviews: WC 11 May 2026 Change lives in a life-changing career When a child or young person is diagnosed with cancer, their whole world can feel like it s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time About the role We re looking for a Senior Social Media Officer with a genuine passion for conversation, connection, and community to join our Digital Engagement Team. As the Senior Social Media Officer, you will lead the delivery of the charity s social media activity, as well as the paid boosting strategy of social media content across all platforms. This is not a broadcasting role: it s about fostering meaningful engagement with our supporters and raising the voices of young people and children with cancer. This role is part of the Digital Engagement team, who are responsible for paid media, email marketing and organic social media activity. While social media will be the core focus of this role, experience in paid media and/or email marketing is desirable. What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your day to day isn t easy. Here are some of the main things you ll be doing, but you ll find more details in the job description. Lead the planning, development, and execution of the organisation s social media strategy across all major platforms (eg TikTok, Facebook, Instagram, LinkedIn and more). Lead the planning, development, and execution of the organisation s paid boosting strategy of social media content across all major platforms, to deliver against comms team objectives (for example, Reach or Engagement KPIs month-on-month, or campaign-on-campaign). Lead the planning, development, and execution of our smaller paid media campaigns to deliver against briefed KPIs (eg Paid social, PPC; working on smaller conversion campaigns or awareness campaigns). Act as a brand and channel guardian, ensuring consistent voice, tone, messaging, and visual identity across all social content. Foster a supportive and engaging environment for our digital communities, responding to comments and engaging in discussions; escalate risks where appropriate. Deliver and maintain our social media moderation guidelines and rota. Oversee the content planning process and maintain a high quality content calendar, identifying gaps, opportunities, and content pipelines. Collaborate with teams across the organisation on content creation (copy, stills, audio, short form video), ensuring alignment with brand, accessibility standards, and audience needs. What do I need? The key skills we re looking for in this role are: Proven experience managing and growing organisational social media channels, ideally across multiple audiences and markets. (Desirable: experience in the third sector). Demonstrable experience planning, delivering, and evaluating social media strategies and/or multi channel campaigns. Proven experience managing and executing paid media campaigns, ideally across multiple channels and campaign objectives (eg. Paid social conversion campaigns; mid-funnel PPC campaigns). (Desirable: experience in the third sector). Strong track record of community management, including moderating discussions, protecting online spaces, and managing sensitive or complex enquiries. Experience producing engaging content for different platforms (copy, static, video, audio, short form reels). Experience using analytics, social listening, and reporting tools to derive insights and drive continuous improvement. Experience project-managing the implementation of campaign tracking across various ad platforms and websites. Experience working with multiple stakeholders and juggling cross team projects in a fast moving environment. What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you ll be made to feel supported, valued and appreciated. Here s how we do it: Flexible working: we re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development Generous annual leave allowance Great family/caring leave entitlements Enhanced pension Access to our employee savings scheme To find out more about our benefits package, have a look on our website. Our commitment to Diversity, Equity, Inclusion and Belonging At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation or a combination. This has never been acceptable to us as an organisation. We don t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We re on a journey to be reflective of the diverse children, young people and families we support. We know we aren t there yet, and we re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice. Accessibility We re committed to providing reasonable adjustments throughout our recruitment process and we ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview. To arrange an informal chat, please contact Tommy Beattie.
Digital Content Coordinator We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team. Position: Digital Content Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,493 per annum Contract: Permanent Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy. Your principal duties and responsibilities will include: Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy Writing, editing and subediting copy Contributing to the on-going development of evidence-based and data driven digital strategy Devising, managing and delivering the digital editorial calendar Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives. Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap. Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content. About You We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness. You will have Practical experience and understanding of both technical and content driven search engine optimisation. Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics. Understanding of a user centred approach and how that is applied to content generation. Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines. Outstanding project management and consultancy skills. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Apr 02, 2026
Full time
Digital Content Coordinator We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team. Position: Digital Content Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,493 per annum Contract: Permanent Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy. Your principal duties and responsibilities will include: Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy Writing, editing and subediting copy Contributing to the on-going development of evidence-based and data driven digital strategy Devising, managing and delivering the digital editorial calendar Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives. Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap. Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content. About You We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness. You will have Practical experience and understanding of both technical and content driven search engine optimisation. Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics. Understanding of a user centred approach and how that is applied to content generation. Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines. Outstanding project management and consultancy skills. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK's largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Communications Officer Job description Purpose Twenty-five years since we were founded, IVAR is at an exciting point in its journey, with a growing team, a new strategy, and an upcoming brand and narrative refresh. The Communications Officer will play a vital role in bringing this to life. You will make our research clear, accessible and compelling - ensuring it reaches and inspires the people who can use it. You'll embed a new visual and narrative style, exploring new tools and formats to expand our reach and connect more people with IVAR's mission. You'll work closely with the Director of Communications, taking strategic direction while also exercising your own judgement and creativity. This is a hands-on role within a smart and welcoming team of 13 members of staff, plus associates. We're looking for someone who will bring creativity, dedication, warmth, ideas and commitment - a proactive communicator who enjoys trying new things, managing the day-to-day essentials, and contributing to a supportive, flexible and collaborative environment. Position in Organisation: Reports to Director of Communications. Key Responsibilities: Key responsibilities Content and storytelling: Write, edit and proof high-quality content across reports, blogs, newsletters and social media. Translate complex research into engaging, accessible outputs for diverse audiences. Ensure all communications are accurate, consistent, inclusive and aligned with IVAR's brand and tone of voice. Digital and design: Manage IVAR's LinkedIn channel: plan, create and schedule posts; support colleagues to engage; monitor reach and engagement. Manage and update IVAR's website (WordPress), ensuring content is accurate, engaging and accessible. Produce and send newsletters, manage subscriber lists and monitor performance. Create and support visual assets (graphics, presentations, short videos). Support implementation of IVAR's upcoming brand refresh. Systems and analytics: Manage and maintain IVAR's CRM (Beacon), ensuring data is accurate, segmented and used effectively for communications. Track and analyse performance across LinkedIn, newsletters, website and CRM; report insights and make recommendations. Monitor mentions of IVAR in external channels, flagging opportunities or risks. Collaboration and coordination: Coordinate with the wider staff team to plan content and capture learning and stories. Support colleagues to communicate about their projects and share findings effectively. Liaise with external partners, agencies or freelancers (e.g. designers, video editors) as needed. Support internal communications (e.g. internal newsletter, updates, team events). Contribute actively to team meetings, content planning and cross-organisational discussions. Events and campaigns: Support IVAR events, including promotion, communications materials and follow-up content. Assist in developing and delivering communications campaigns linked to Open and Trusting and other initiatives. Learning and development: Bring fresh ideas by testing new tools, formats and approaches for engaging audiences. Undertake training and development relevant to the role. Person specification Interest: A commitment to IVAR's approach and ways of working - including a commitment to continuous learning. An interest in IVAR's research and how it can be used to inform/influence changes to practice. Passion for the voluntary sector, and commitment to improving the conditions that enable charities to do their best work - particularly more equitable grant-making Experience, skills and attributes: Excellent communicator - strong writing and editing skills, with the ability to adapt tone and style for different audiences, while keeping content clear and accessible. Attention to detail - confident in proofing and copy editing, ensuring accuracy, consistency and inclusivity across all outputs. Digital know-how - experience managing organisational social media (ideally LinkedIn) using website CMS and producing newsletters. Analytical mindset - comfortable using analytics tools (e.g. Google, LinkedIn) and CRM systems (e.g. Beacon) to track performance, segment audiences, and share insights. Creative and resourceful - brings ideas and energy, willing to test new formats and approaches to engage different audiences. Visual storyteller - strong design skills (e.g. Canva, Adobe, PowerPoint) and video/audio editing, with an eye for clear and engaging visuals. Collaborative team player - enjoys working with colleagues and external partners, offering support and encouragement, and contributing to a positive, inclusive team culture. Organised and adaptable - able to juggle multiple priorities, manage deadlines, and stay calm and flexible when plans change. Values-driven - shares IVAR's passion for the voluntary and funding sectors, and commitment to equity, diversity and inclusion in all aspects of communications.
Apr 02, 2026
Full time
Communications Officer Job description Purpose Twenty-five years since we were founded, IVAR is at an exciting point in its journey, with a growing team, a new strategy, and an upcoming brand and narrative refresh. The Communications Officer will play a vital role in bringing this to life. You will make our research clear, accessible and compelling - ensuring it reaches and inspires the people who can use it. You'll embed a new visual and narrative style, exploring new tools and formats to expand our reach and connect more people with IVAR's mission. You'll work closely with the Director of Communications, taking strategic direction while also exercising your own judgement and creativity. This is a hands-on role within a smart and welcoming team of 13 members of staff, plus associates. We're looking for someone who will bring creativity, dedication, warmth, ideas and commitment - a proactive communicator who enjoys trying new things, managing the day-to-day essentials, and contributing to a supportive, flexible and collaborative environment. Position in Organisation: Reports to Director of Communications. Key Responsibilities: Key responsibilities Content and storytelling: Write, edit and proof high-quality content across reports, blogs, newsletters and social media. Translate complex research into engaging, accessible outputs for diverse audiences. Ensure all communications are accurate, consistent, inclusive and aligned with IVAR's brand and tone of voice. Digital and design: Manage IVAR's LinkedIn channel: plan, create and schedule posts; support colleagues to engage; monitor reach and engagement. Manage and update IVAR's website (WordPress), ensuring content is accurate, engaging and accessible. Produce and send newsletters, manage subscriber lists and monitor performance. Create and support visual assets (graphics, presentations, short videos). Support implementation of IVAR's upcoming brand refresh. Systems and analytics: Manage and maintain IVAR's CRM (Beacon), ensuring data is accurate, segmented and used effectively for communications. Track and analyse performance across LinkedIn, newsletters, website and CRM; report insights and make recommendations. Monitor mentions of IVAR in external channels, flagging opportunities or risks. Collaboration and coordination: Coordinate with the wider staff team to plan content and capture learning and stories. Support colleagues to communicate about their projects and share findings effectively. Liaise with external partners, agencies or freelancers (e.g. designers, video editors) as needed. Support internal communications (e.g. internal newsletter, updates, team events). Contribute actively to team meetings, content planning and cross-organisational discussions. Events and campaigns: Support IVAR events, including promotion, communications materials and follow-up content. Assist in developing and delivering communications campaigns linked to Open and Trusting and other initiatives. Learning and development: Bring fresh ideas by testing new tools, formats and approaches for engaging audiences. Undertake training and development relevant to the role. Person specification Interest: A commitment to IVAR's approach and ways of working - including a commitment to continuous learning. An interest in IVAR's research and how it can be used to inform/influence changes to practice. Passion for the voluntary sector, and commitment to improving the conditions that enable charities to do their best work - particularly more equitable grant-making Experience, skills and attributes: Excellent communicator - strong writing and editing skills, with the ability to adapt tone and style for different audiences, while keeping content clear and accessible. Attention to detail - confident in proofing and copy editing, ensuring accuracy, consistency and inclusivity across all outputs. Digital know-how - experience managing organisational social media (ideally LinkedIn) using website CMS and producing newsletters. Analytical mindset - comfortable using analytics tools (e.g. Google, LinkedIn) and CRM systems (e.g. Beacon) to track performance, segment audiences, and share insights. Creative and resourceful - brings ideas and energy, willing to test new formats and approaches to engage different audiences. Visual storyteller - strong design skills (e.g. Canva, Adobe, PowerPoint) and video/audio editing, with an eye for clear and engaging visuals. Collaborative team player - enjoys working with colleagues and external partners, offering support and encouragement, and contributing to a positive, inclusive team culture. Organised and adaptable - able to juggle multiple priorities, manage deadlines, and stay calm and flexible when plans change. Values-driven - shares IVAR's passion for the voluntary and funding sectors, and commitment to equity, diversity and inclusion in all aspects of communications.
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annum Location: Southend on Sea, Essex (hybrid: office and remote) Hours: 37 per week, permanent (occasional evenings/weekends) Closing date: 14th April 2026 Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Apr 02, 2026
Full time
Communications & Social Media Officer We are seeking a creative and values driven Communications & Social Media Officer to help amplify the mission of our client a Homelessness Charity and engage the growing online community. Salary: £29,845-£32,439 per annum Location: Southend on Sea, Essex (hybrid: office and remote) Hours: 37 per week, permanent (occasional evenings/weekends) Closing date: 14th April 2026 Interviews: Week commencing 20th April 2026 About the Role As the Communications & Social Media Officer, you will play a key role in delivering impactful, engaging and accessible digital content that showcases our clients work and supports their mission. Working as part of the Communications and Fundraising Team, you will help maintain a strong, consistent online presence that reflects their values of dignity, respect and belonging. Key responsibilities include: Planning, creating and publishing engaging multi format content across TikTok, Instagram, Facebook, LinkedIn and YouTube. Producing video, photography, graphics and written content that showcases our services and encourages community support. Delivering content for our annual social media plan and campaign calendar. Managing day to day online community engagement, responding to messages and comments professionally and compassionately. Supporting the delivery of fundraising campaigns, events and awareness raising activity. Collaborating with colleagues to gather stories and identify content opportunities. Ensuring consistent use of branding, organisational messaging and tone of voice. Monitoring performance using analytics tools and producing monthly progress reports. Supporting design tasks across the team and contributing to wider events and activities when required. About You We are looking for someone with: Experience managing and growing social media platforms (professional or personal). Strong digital content creation skills including filming, editing, design and copywriting. Confidence in using tools such as Canva, Adobe Creative Suite, CapCut or similar. A good understanding of social media trends, audience behaviour and platform best practice. Excellent organisational skills, with the ability to plan, prioritise and meet deadlines. A collaborative, supportive approach and a genuine commitment to our values. Desirable experience includes: Working in a charity, social impact or purpose driven organisation. Experience with paid social media advertising. Collaborations with partners, influencers or brand ambassadors. Graphic design or photography skills. Understanding of homelessness, housing inequality or support services. About the Organisation Our client is a values led organisation supporting people facing homelessness. Their work centres on dignity, respect and belonging, ensuring every individual receives person centred support. By joining their team, you will help amplify stories, strengthen community engagement and promote the vital services we provide. Other roles you may have experience of could include: Digital Communications Officer, Social Media Executive, Content Creator, Digital Marketing Assistant, Communications Assistant, Marketing & Communications Officer, Digital Engagement Officer, Social Media Content Producer.
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Apr 02, 2026
Full time
Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications. You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)
Permanent Based in Middlesbrough Your new company Our client is seeking an experienced Social Value Officer. The Social Value Officer will play a pivotal role in embedding the ERF within the local community. You will be responsible for building and managing relationships with stakeholders, delivering the project's Economic Regeneration and Social Value (ERSV) commitments, and acting as a key point of contact for public engagement and liaison. Your new role Build and nurture positive relationships with the general public, stakeholders, and community organisations.Coordinate stakeholder visits, community events, and education programmes, including all administration, health & safety, and reporting requirements.Develop educational materials and manage the visitor centre, ensuring resources are kept current and relevant.Provide content and updates to the Communications Team for contract-specific websites and media channelsManage delivery of contract education commitments, including liaison with EDT on the Industrial Cadets Bronze Award Programme.Ensure all activity aligns with contractual community benefit budgets and obligations.Support the coordination of communications, PR, and media relations to enhance the company profile and reputation.Be flexible to travel to other sites, stakeholder locations, and events, including some outside normal working hours.Collaborate with the project delivery team in the fit out, furnishing and features within the visitor centre.Maintain liaison and stakeholder relationships throughout the plant construction, transition into operations, and throughout is operational life. What you'll need to succeed Strong written, verbal, and presentation skillsExcellent communicator, credible and able to influence at all levels.Organised, resilient and Self-motivatedConfident working independently and as part of a teamStrong prioritisation and time management; able to remain calm under pressureCompetent in Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 01, 2026
Full time
Permanent Based in Middlesbrough Your new company Our client is seeking an experienced Social Value Officer. The Social Value Officer will play a pivotal role in embedding the ERF within the local community. You will be responsible for building and managing relationships with stakeholders, delivering the project's Economic Regeneration and Social Value (ERSV) commitments, and acting as a key point of contact for public engagement and liaison. Your new role Build and nurture positive relationships with the general public, stakeholders, and community organisations.Coordinate stakeholder visits, community events, and education programmes, including all administration, health & safety, and reporting requirements.Develop educational materials and manage the visitor centre, ensuring resources are kept current and relevant.Provide content and updates to the Communications Team for contract-specific websites and media channelsManage delivery of contract education commitments, including liaison with EDT on the Industrial Cadets Bronze Award Programme.Ensure all activity aligns with contractual community benefit budgets and obligations.Support the coordination of communications, PR, and media relations to enhance the company profile and reputation.Be flexible to travel to other sites, stakeholder locations, and events, including some outside normal working hours.Collaborate with the project delivery team in the fit out, furnishing and features within the visitor centre.Maintain liaison and stakeholder relationships throughout the plant construction, transition into operations, and throughout is operational life. What you'll need to succeed Strong written, verbal, and presentation skillsExcellent communicator, credible and able to influence at all levels.Organised, resilient and Self-motivatedConfident working independently and as part of a teamStrong prioritisation and time management; able to remain calm under pressureCompetent in Microsoft Office What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Digital Content Coordinator We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team. Position: Digital Content Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,493 per annum Contract: Permanent Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy. Your principal duties and responsibilities will include: Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy Writing, editing and subediting copy Contributing to the on-going development of evidence-based and data driven digital strategy Devising, managing and delivering the digital editorial calendar Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives. Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap. Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content. About You We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness. You will have Practical experience and understanding of both technical and content driven search engine optimisation. Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics. Understanding of a user centred approach and how that is applied to content generation. Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines. Outstanding project management and consultancy skills. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Mar 31, 2026
Full time
Digital Content Coordinator We have an excellent opportunity for a proactive and flexible team player with strong interpersonal and collaborative skills to join the busy digital team. Position: Digital Content Coordinator Location: Devon/Hybrid (onsite attendance currently anticipated to be 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday Salary: £31,493 per annum Contract: Permanent Closing Date: Sunday 26 April 2026. Please note this role may close earlier than advertised so apply as soon as possible. About the Role Working in close liaison with the content and brand and design teams, as Digital Content Coordinator you will be responsible for producing a regular flow of high-quality digital content for distribution across owned and earned digital channels while supporting the delivery of the digital development roadmap and integrated digital marketing strategy. Your principal duties and responsibilities will include: Working with the Digital Development Manager to support the delivery of an iterative digital development roadmap and integrated digital marketing strategy Writing, editing and subediting copy Contributing to the on-going development of evidence-based and data driven digital strategy Devising, managing and delivering the digital editorial calendar Supporting the Digital Development Manager in the planning and delivery of innovative digital products, services and features for teams across the organisation in support of their strategic objectives. Working closely with the content and brand and design teams to ensure digital creative and content is integrated across the Marcomms roadmap. Sourcing, creating and producing a wide range of digital content including editing imagery, recording and editing audio and video content. About You We are looking for someone with proven experience of creating and managing digital content for different formats and channels and strong copywriting skills and editorial capability. You will be able to manage the content lifecycle, and a keen sense of brand awareness. You will have Practical experience and understanding of both technical and content driven search engine optimisation. Excellent knowledge of web analytics reporting and analysis, particularly Google Analytics. Understanding of a user centred approach and how that is applied to content generation. Demonstrable knowledge of UX principles and tools and of W3C Web Content Accessibility Guidelines. Outstanding project management and consultancy skills. Benefits include: Competitive pension. Life assurance (4 x annual salary). BUPA private health cover. Sickness Income Protection (50% of salary) 31 days holiday (including Bank holidays), rising to 34 with each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan. Free parking. Subsidised restaurant and shop. About the Organisation Join one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Digital Content, Digital Content Creator, Digital Content Officer, Marketing, Marketing and Digital Content, Marketing and Content Coordinator, Marketing and Communications. Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Your new company You will be joining a well established multidisciplinary consultancy. The organisation has a strong reputation, a collaborative culture, and a commitment to high quality project delivery. This role is based in a professional and friendly office environment. Your new role As Marketing Officer, you will support the company's marketing, communications and business development activities. This is a varied and fast-paced role covering content creation, social media management, tender support, brand management and general marketing administration. Key Responsibilities Include: Maintaining and updating website content Co ordinating social media activity, including scheduling and engagement tracking Drafting and proofreading marketing materials such as case studies, newsletters and press releases Liaising with internal teams to gather project information Supporting tender and bid submissions, including branded document production Managing the marketing content library Conducting market research on trends, competitors and opportunities Reporting on digital and marketing performance metrics Co ordinating external suppliers (printers, designers, merchandise providers) Assisting with events, exhibitions and client hospitality Ensuring consistent brand standards across communications Providing general business support and reception cover when required What you'll need to succeed A qualification in marketing, business administration or office management is desirable 2+ years' experience in a similar role is advantageous Strong IT skills, particularly Microsoft Word and Excel Knowledge of tools such as LinkedIn, Canva or WordPress is desirable Excellent written communication, attention to detail and organisational skills A proactive, adaptable approach and the ability to work well with different teams What you'll get in return Competitive salary Hybrid working after induction period Flexible working hours Company pension scheme Healthcare and life assurance benefits Strong career development opportunities Supportive, welcoming working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 30, 2026
Full time
Your new company You will be joining a well established multidisciplinary consultancy. The organisation has a strong reputation, a collaborative culture, and a commitment to high quality project delivery. This role is based in a professional and friendly office environment. Your new role As Marketing Officer, you will support the company's marketing, communications and business development activities. This is a varied and fast-paced role covering content creation, social media management, tender support, brand management and general marketing administration. Key Responsibilities Include: Maintaining and updating website content Co ordinating social media activity, including scheduling and engagement tracking Drafting and proofreading marketing materials such as case studies, newsletters and press releases Liaising with internal teams to gather project information Supporting tender and bid submissions, including branded document production Managing the marketing content library Conducting market research on trends, competitors and opportunities Reporting on digital and marketing performance metrics Co ordinating external suppliers (printers, designers, merchandise providers) Assisting with events, exhibitions and client hospitality Ensuring consistent brand standards across communications Providing general business support and reception cover when required What you'll need to succeed A qualification in marketing, business administration or office management is desirable 2+ years' experience in a similar role is advantageous Strong IT skills, particularly Microsoft Word and Excel Knowledge of tools such as LinkedIn, Canva or WordPress is desirable Excellent written communication, attention to detail and organisational skills A proactive, adaptable approach and the ability to work well with different teams What you'll get in return Competitive salary Hybrid working after induction period Flexible working hours Company pension scheme Healthcare and life assurance benefits Strong career development opportunities Supportive, welcoming working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Digital Content Coordinator Rate - 250 Location - London (Hybrid) Duration - 6 Months initially We're looking for a candidate with strong web marketing skills combined with React development experience . The ideal person will be able to create and update engaging web pages, optimise content for SEO and user engagement, and apply basic React skills to script interactive elements or tailor web content. This blend of marketing insight and front-end development will ensure our digital presence is both visually compelling and technically sound. Experience within the Higher Education sector would be beneficial but isn't essential. Main responsibilities Create or edit website pages to deliver engaging content across wide variety of subject matters. Collaborate with colleagues across the Marketing and Communications (M&C) department. Work on a range of content topics with the ability to quickly understand the context, evaluate the quality of the current copy, and make suitable enhancements. Content considerations will also need to include how to display content using website components and choosing appropriate media from asset banks (images and video). Learn a new content management system and migrate the newly crafted content to the new platform. Create content that is search engine optimised. Design and create accurate, appropriate, timely, properly referenced content in compelling, user-focused formats, and effective in communicating to our target audiences, showcasing our key marketing messages and proof points. Adhere to the policies, values, and branding guidelines, as well as all relevant accessibility, consumer protection and data protection principles, ensuring the accuracy of public information. Support Freedom of Information requests as required. Work with external suppliers (e.g. agencies, platform suppliers) and IT Services to register and resolve bugs/fixes promptly and in line with agreed Service Level Agreements. Some other project-related tasks may occasionally be required to migrate the content to the new site effectively. Thank you for your application. Please be advised that due to the high volume of applications we receive, we may not be able to respond to every applicant individually. However, we truly appreciate your interest in the opportunity and thank you for taking the time to apply.
Oct 07, 2025
Contractor
Digital Content Coordinator Rate - 250 Location - London (Hybrid) Duration - 6 Months initially We're looking for a candidate with strong web marketing skills combined with React development experience . The ideal person will be able to create and update engaging web pages, optimise content for SEO and user engagement, and apply basic React skills to script interactive elements or tailor web content. This blend of marketing insight and front-end development will ensure our digital presence is both visually compelling and technically sound. Experience within the Higher Education sector would be beneficial but isn't essential. Main responsibilities Create or edit website pages to deliver engaging content across wide variety of subject matters. Collaborate with colleagues across the Marketing and Communications (M&C) department. Work on a range of content topics with the ability to quickly understand the context, evaluate the quality of the current copy, and make suitable enhancements. Content considerations will also need to include how to display content using website components and choosing appropriate media from asset banks (images and video). Learn a new content management system and migrate the newly crafted content to the new platform. Create content that is search engine optimised. Design and create accurate, appropriate, timely, properly referenced content in compelling, user-focused formats, and effective in communicating to our target audiences, showcasing our key marketing messages and proof points. Adhere to the policies, values, and branding guidelines, as well as all relevant accessibility, consumer protection and data protection principles, ensuring the accuracy of public information. Support Freedom of Information requests as required. Work with external suppliers (e.g. agencies, platform suppliers) and IT Services to register and resolve bugs/fixes promptly and in line with agreed Service Level Agreements. Some other project-related tasks may occasionally be required to migrate the content to the new site effectively. Thank you for your application. Please be advised that due to the high volume of applications we receive, we may not be able to respond to every applicant individually. However, we truly appreciate your interest in the opportunity and thank you for taking the time to apply.
Details : Salary: £33,500 per annum. Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly all staff event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. Benefits: 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third. Matched pension scheme up to 7% of salary Support for staff with caring responsibilities Family-friendly culture Learning and development opportunities Enhanced carers and compassionate leave How to Apply: CV and supporting statement - using Hospice UK s supporting statement document see below Closing date for applications: 9 am on Monday 20 October 2025 Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams. We ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process. Job Information: As our Membership Communications Officer, you ll play a vital role in engaging with the people who work in Hospice UK s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content. Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you ll: Create and deliver compelling content across web, email and social media channels. Source and produce stories that showcase the incredible work of our members. Plan, research and build web pages, and manage social media activity. Analyse engagement data to provide insights and continuously improve our communications. A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector. About you Are you a creative communicator who loves making content shine? You ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content. It s a bonus if you re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations. If you re interested in this role we d love to hear from you. If you d like to ask any questions before applying, you can contact Camara (her contact details are available on our website) You ll find lots more information in the Candidate Information Pack (available on our website to download). How to Apply: To apply for this role, please send us the following documents by 9am on Monday 20 October 2025: Your CV. Ideally in Microsoft Word format and less than 3 pages of A4 A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download A completed equalities monitoring form - available on our website to download. We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates. Closing date for applications: by 9am on Monday 20 October 2025 . We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel. Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible. To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Oct 06, 2025
Full time
Details : Salary: £33,500 per annum. Location: The post holder will be contractually based at Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment. Our expectation is that you will come to London at least two days each month for team meetings, plus a quarterly all staff event, and External Affairs away days a few times a year. The Communications team mostly comes into the office at least once a week on a Wednesday. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. Benefits: 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third. Matched pension scheme up to 7% of salary Support for staff with caring responsibilities Family-friendly culture Learning and development opportunities Enhanced carers and compassionate leave How to Apply: CV and supporting statement - using Hospice UK s supporting statement document see below Closing date for applications: 9 am on Monday 20 October 2025 Interview dates: Thursday 30 and Friday 31 October 2025. Interviews will take place online over MS Teams. We ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process. Job Information: As our Membership Communications Officer, you ll play a vital role in engaging with the people who work in Hospice UK s 210 member organisations, as well as other key audiences. Your mission will be to deliver clear, engaging and impactful communications that promote awareness of Hospice UK s work and the wider hospice sector. You will work with powerful personal stories of hospice care, translating deeply moving human stories of grief and compassion into engaging and sensitive content. Working closely with colleagues in the Membership Engagement and Communications & Campaigns teams, you ll: Create and deliver compelling content across web, email and social media channels. Source and produce stories that showcase the incredible work of our members. Plan, research and build web pages, and manage social media activity. Analyse engagement data to provide insights and continuously improve our communications. A key part of this role will involve building strong relationships with members through regular communications, meetings and hospice visits, helping you understand their needs and the challenges facing the sector. About you Are you a creative communicator who loves making content shine? You ll have excellent copywriting skills and be able to craft clear, engaging messages for different audiences and channels. Confident in managing social media, you ll know how to use analytics to track and improve performance. Highly organised, you can deliver communications to large, diverse audiences while working collaboratively with colleagues and stakeholders to create great content. It s a bonus if you re familiar with tools like Canva, Hootsuite or Mailchimp, have experience using analytics tools for social media and websites, or have knowledge of membership organisations. If you re interested in this role we d love to hear from you. If you d like to ask any questions before applying, you can contact Camara (her contact details are available on our website) You ll find lots more information in the Candidate Information Pack (available on our website to download). How to Apply: To apply for this role, please send us the following documents by 9am on Monday 20 October 2025: Your CV. Ideally in Microsoft Word format and less than 3 pages of A4 A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download A completed equalities monitoring form - available on our website to download. We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates. Closing date for applications: by 9am on Monday 20 October 2025 . We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel. Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible. To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Would you like to use your B2C marketing skillset in a varied Senior Marketing Executive role working for an award winning, forward thinking business that offers hybrid working ? Our client, a well established, industry leading membership organisation have an exciting Senior Marketing Executive opportunity on a long term contract basis, where you will be responsible for the successful execution of engaging campaigns and activities . You will work collaboratively with internal stakeholders and teams , as well as external agencies to support the development and implementation of the CRM strategy , driving engagement with both existing and new members. As Senior Marketing Executive , your role will involve: Managing multi-channel campaigns end-to-end across channels including CRM, e-mail, magazine, App push notifications, and SMS Monitoring and evaluating campaign performance, making recommendations where needed Developing campaign briefs for agencies Executing content creation across all channels including copywriting and imagery Creating marketing communications plans Working with the CRM agency to effectively segment and target members and deliver highly relevant messaging Working with product teams internally to ensure correct information across all channels Assisting with budget management Preparing and presenting post campaign analysis Ensuring brand positioning and guidelines are maintained along with compliance with relevant legal and regulatory frameworks Contributing to market research and competitor analysis. I am interested in speaking with candidates who have experience working as a Senior Marketing Executive; Marketing Executive, Coordinator, Officer in a B2C role , and who have managed multi-channel campaigns , and who have a solid experience in CRM and copywriting skills. Salary for this senior executive role is 33,000 to 35,000 p.a. (depending on level of experience). Please note this role is a 12 month contract position. Benefits include: hybrid working (mainly from home), discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Oct 06, 2025
Contractor
Would you like to use your B2C marketing skillset in a varied Senior Marketing Executive role working for an award winning, forward thinking business that offers hybrid working ? Our client, a well established, industry leading membership organisation have an exciting Senior Marketing Executive opportunity on a long term contract basis, where you will be responsible for the successful execution of engaging campaigns and activities . You will work collaboratively with internal stakeholders and teams , as well as external agencies to support the development and implementation of the CRM strategy , driving engagement with both existing and new members. As Senior Marketing Executive , your role will involve: Managing multi-channel campaigns end-to-end across channels including CRM, e-mail, magazine, App push notifications, and SMS Monitoring and evaluating campaign performance, making recommendations where needed Developing campaign briefs for agencies Executing content creation across all channels including copywriting and imagery Creating marketing communications plans Working with the CRM agency to effectively segment and target members and deliver highly relevant messaging Working with product teams internally to ensure correct information across all channels Assisting with budget management Preparing and presenting post campaign analysis Ensuring brand positioning and guidelines are maintained along with compliance with relevant legal and regulatory frameworks Contributing to market research and competitor analysis. I am interested in speaking with candidates who have experience working as a Senior Marketing Executive; Marketing Executive, Coordinator, Officer in a B2C role , and who have managed multi-channel campaigns , and who have a solid experience in CRM and copywriting skills. Salary for this senior executive role is 33,000 to 35,000 p.a. (depending on level of experience). Please note this role is a 12 month contract position. Benefits include: hybrid working (mainly from home), discounts on retail, holidays and gym, assistance towards training courses, private health scheme and more ! If you drive parking can be found a short walk from the office, but if you don't want to drive, their office is located within 5 minutes walk from the train station - so very easy to get to! Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Are you a creative communicator with a passion for storytelling and stakeholder engagement? We are delighted to be supporting a national early years charity who are looking to appoint a Communications Officer to their central team. This is a permanent, full-time role (35 hours per week), offered on a hybrid basis with one day a week in their London office and occasional travel to programme sites in Stoke-on-Trent and Redcar & Cleveland. The organisation s vision is for all children to the strong foundations they need for life and learning. They work with families, communities and partners to improve support for children in their early years, to bring together communities and to create a more joined-up early years system. This is an exciting time to join, as they have just launched a nw programme in Middlesbrough and are set to launch another in Scotland. As Communications Officer, you will play a key role in raising awareness of the organisation s work with national partners and stakeholders. Reporting to the Senior Communications Manager, you will be responsible for developing engaging content across a range of channels, from newsletters and blogs to films, infographics and social media. You will work closely with colleagues across the organisation and regional teams to identify compelling stories, demonstrate impact, and inspire collaboration. To be successful within this role, you will be an excellent communicator with proven experience in content creation and copywriting. You will have strong editorial skills, with the ability to adapt your writing for a variety of audiences and platforms. You will be highly organised, with excellent project management skills and the ability to prioritise work to meet deadlines. You will enjoy working as part of a team but will also be confident working independently and using your initiative. You will have strong interpersonal skills, with the ability to build relationships across different teams and locations, and a genuine interest in making a difference in the early years sector. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Oct 06, 2025
Full time
Are you a creative communicator with a passion for storytelling and stakeholder engagement? We are delighted to be supporting a national early years charity who are looking to appoint a Communications Officer to their central team. This is a permanent, full-time role (35 hours per week), offered on a hybrid basis with one day a week in their London office and occasional travel to programme sites in Stoke-on-Trent and Redcar & Cleveland. The organisation s vision is for all children to the strong foundations they need for life and learning. They work with families, communities and partners to improve support for children in their early years, to bring together communities and to create a more joined-up early years system. This is an exciting time to join, as they have just launched a nw programme in Middlesbrough and are set to launch another in Scotland. As Communications Officer, you will play a key role in raising awareness of the organisation s work with national partners and stakeholders. Reporting to the Senior Communications Manager, you will be responsible for developing engaging content across a range of channels, from newsletters and blogs to films, infographics and social media. You will work closely with colleagues across the organisation and regional teams to identify compelling stories, demonstrate impact, and inspire collaboration. To be successful within this role, you will be an excellent communicator with proven experience in content creation and copywriting. You will have strong editorial skills, with the ability to adapt your writing for a variety of audiences and platforms. You will be highly organised, with excellent project management skills and the ability to prioritise work to meet deadlines. You will enjoy working as part of a team but will also be confident working independently and using your initiative. You will have strong interpersonal skills, with the ability to build relationships across different teams and locations, and a genuine interest in making a difference in the early years sector. At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Compliance Administrator up to £31k Hybrid Role purpose: The Compliance Officer plays a crucial role in ensuring the organisation operates in full accordance with all relevant UK laws, regulations, and sector best practices. The role protects the charity's reputation and public trust by implementing, maintaining, and improving compliance systems covering statutory obligations, safeguarding, GDPR and data protection, complaints handling, and website & social media content compliance. Working closely with senior managers, the postholder fosters a culture of accountability, transparency, and ethical conduct - enabling us to deliver its mission with integrity and legal compliance. The post holder is responsible for managing the compliance and complaints mailboxes and is the main point of contact for all compliance queries. Main Duties and Responsibilities: Compliance/GDPR Administration •Facilitate the timely signing of funding contracts and other legal agreements/documents using electronic signature software, proactively ensuring that documents are received by the appropriate parties and signed copies are saved to file •Assist in the identification and procurement of software that meets GDPR requirements •Draft, review and manage Data Sharing Agreements with third parties and partners to ensure that all data transfers comply with UK GDPR and organisational policies •Lead on and drive completion of Data Protection Impact Assessments to identify and mitigate privacy risks related to new or changed data processing activities or new services •Maintain oversight of GDPR compliance documentation and records to demonstrate accountability •Support ongoing monitoring and updating of GDPR policies/procedures, ensuring they reflect current regulations and best practice •Manage and coordinate operational components of security incident management, including response and reporting •Ensure the organisation complies with data breach and subject access request procedures, liaising with all relevant parties including clients •Manage and maintain the Information Asset Register, working with our services to identify information assets, evaluate risks, determine appropriate security measures and audit information provided Complaints Handling: •Review and maintain a robust complaint handling process in line with regulatory requirements and best practices •Oversee the timely and effective resolution of complaints, proactively liaising with internal teams and clients to investigate complaints, ensuring deadlines for responses are met •Provide regular reports on complaints metrics and provide insights to management •Identify and recommend improvements based on complaints analysis to improve processes, as appropriate Policy & Procedure Management •Draft, review, and update policies and procedures, as required •Monitor changes in regulation, ensuring internal policies align with UK data protection law •Assist with provision of due diligence information to funders and other stakeholders, as required •Liaise with service delivery partners to obtain due diligence information, as appropriate Website & Social Media Content Management: •Oversee and manage content on our websites to ensure compliance with legal, ethical and brand guidelines •Oversee the development of social media policies that align with compliance requirements •Superuser responsibility for social media channels •Monitor social media channels for compliance with internal guidelines and external regulations and collaborate with service teams to ensure that promotional content adheres to compliance standards •Conduct regular audits of website and social media content for compliance risks What you will need •You will have specialist experience in a compliance role with GDPR expertise. •Good understanding of regulatory requirements and data privacy •Proven knowledge of MS 365 applications •Experience of compliant handling •Excellent analytical and problem-solving •Outstanding written and verbal skills •Experience of conducting internal audits is ideal but not essential What you will get in return Hybrid role - 37.5 hours a week Up to £31k If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Job Title: Communications & Engagement Officer Location: Newcastle, Bristol, Preston, York or Poole Start Date: ASAP Assignment Length: 6 months with the possibility to extend Rate of Pay: £17.25ph - Weekly Pay Shift Patterns: Monday to Friday (flexi working) Brook Street is recruiting on behalf of the Marine Management Organisation (MMO) for a Communications & Engagement Officer to join the team on a full-time basis for up to six months. This role is key in supporting a major campaign aimed at promoting UK exports to the EU. A link to the news story covering the campaign launch is available here news story which may be helpful for candidates to review. We are seeking someone with excellent content production skills - including copywriting, social media content, and video editing - and a passion for bringing new ideas to the table. This is a fast-paced role where the ability to start quickly is essential, and flexible working is available. Job Purpose: This role supports the MMO in how it engages and communicates with key delivery partners and stakeholders. The successful postholder will support the delivery of internal and external communications plans and engagement activity by: Developing materials and content for MMO engagement channels Leading day-to-day content creation for MMO core channels Supporting the handling of media enquiries Providing communications and engagement advice to MMO, Defra and other project teams Promoting the MMO's reputation at local, national and international levels Using strong copywriting, digital and PR skills to seek opportunities for promotion Engaging stakeholders to foster advocacy for MMO Supporting overall communications delivery across the organisation Supporting brand development and ensuring alignment with Cabinet Office requirements Day-to-Day Responsibilities: Achieving personal and team KPIs Embedding MMO values and code of conduct Adhering to all MMO policies and procedures Developing and maintaining stakeholder relationships Taking ownership of personal and professional development Supporting corporate initiatives Promoting the MMO brand externally Carrying out other reasonable duties as required Key Performance Indicators: Timely and effective communications Support with managing media incidents Stakeholder feedback aligned with the engagement programme Qualifications and Experience Required - Essential: Minimum 3 years of experience in communications and complex stakeholder/customer interaction Proven track record in delivering communications activity Experience in developing digital assets (videos, infographics, social content, visuals) Ability to interpret stakeholder feedback and apply it effectively Experience managing changing priorities in line with organisational goals Strong communication and engagement skills across a range of media Desirable: Membership (ideally chartership) of a recognised professional communications body Experience of marine communications within a UK Government Department Understanding of MMO operations and the marine industries it supports Knowledge of UK Government and legislative marine processes Key Results Areas Engagement: Develop and deliver external engagement content for MMO initiatives and programmes Produce engaging internal content across a range of channels Support a coordinated stakeholder engagement approach Gather and apply feedback from engagement activities Manage the MMO's reputation and handle issues effectively Run proactive engagement campaigns to increase awareness of MMO's work Provide communication and engagement advice to internal teams Manage MMO's digital presence including social media and public forums Identify and escalate reputational risks and communication issues Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Job Title: Communications & Engagement Officer Location: Newcastle, Bristol, Preston, York or Poole Start Date: ASAP Assignment Length: 6 months with the possibility to extend Rate of Pay: £17.25ph - Weekly Pay Shift Patterns: Monday to Friday (flexi working) Brook Street is recruiting on behalf of the Marine Management Organisation (MMO) for a Communications & Engagement Officer to join the team on a full-time basis for up to six months. This role is key in supporting a major campaign aimed at promoting UK exports to the EU. A link to the news story covering the campaign launch is available here news story which may be helpful for candidates to review. We are seeking someone with excellent content production skills - including copywriting, social media content, and video editing - and a passion for bringing new ideas to the table. This is a fast-paced role where the ability to start quickly is essential, and flexible working is available. Job Purpose: This role supports the MMO in how it engages and communicates with key delivery partners and stakeholders. The successful postholder will support the delivery of internal and external communications plans and engagement activity by: Developing materials and content for MMO engagement channels Leading day-to-day content creation for MMO core channels Supporting the handling of media enquiries Providing communications and engagement advice to MMO, Defra and other project teams Promoting the MMO's reputation at local, national and international levels Using strong copywriting, digital and PR skills to seek opportunities for promotion Engaging stakeholders to foster advocacy for MMO Supporting overall communications delivery across the organisation Supporting brand development and ensuring alignment with Cabinet Office requirements Day-to-Day Responsibilities: Achieving personal and team KPIs Embedding MMO values and code of conduct Adhering to all MMO policies and procedures Developing and maintaining stakeholder relationships Taking ownership of personal and professional development Supporting corporate initiatives Promoting the MMO brand externally Carrying out other reasonable duties as required Key Performance Indicators: Timely and effective communications Support with managing media incidents Stakeholder feedback aligned with the engagement programme Qualifications and Experience Required - Essential: Minimum 3 years of experience in communications and complex stakeholder/customer interaction Proven track record in delivering communications activity Experience in developing digital assets (videos, infographics, social content, visuals) Ability to interpret stakeholder feedback and apply it effectively Experience managing changing priorities in line with organisational goals Strong communication and engagement skills across a range of media Desirable: Membership (ideally chartership) of a recognised professional communications body Experience of marine communications within a UK Government Department Understanding of MMO operations and the marine industries it supports Knowledge of UK Government and legislative marine processes Key Results Areas Engagement: Develop and deliver external engagement content for MMO initiatives and programmes Produce engaging internal content across a range of channels Support a coordinated stakeholder engagement approach Gather and apply feedback from engagement activities Manage the MMO's reputation and handle issues effectively Run proactive engagement campaigns to increase awareness of MMO's work Provide communication and engagement advice to internal teams Manage MMO's digital presence including social media and public forums Identify and escalate reputational risks and communication issues Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.