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NFP People
Individual Giving Lead x2 (Supporter Experience & Acquisition)
NFP People
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Dec 07, 2025
Full time
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Hudson Shribman
Data Analyst S4 HANA
Hudson Shribman
Data Analyst (S/4 HANA) up to 45k+ Bonus South East ABJ7664 HYBRID 3:2 As Data Analyst and part of a global IT project team, you will play a key role in managing and maintaining data assets, ensuring integrity, consistency, and usability across the company in SAP. As data analyst you will support the transition to SAP S/4HANA and SAP Master Data Governance (MDG), contributing to the implementation of data administration processes. As data analyst you will also support data quality initiatives to automate data quality checks and drive continuous improvement to enhance data management skills and improve data quality skills to learn to conduct data profiling, and resolve data discrepancies to ensure data accuracy and consistency. As data analyst you will gain expertise in metadata management, data governance policies, and procedures, ensuring compliance and data accountability. Key Responsibilities Data Administration: Administer and maintain master data and other critical datasets (e.g., customer, vendor, material, finance in SAP ECC and other enterprise systems). Ensure data consistency and lifecycle management across SAP modules and related systems. Support data cleansing, enrichment, and harmonization activities (e.g., in prep for S/4HANA migration). Contribute to the design and implementation of SAP MDG for centralized master data governance. Collaborate with SAP functional teams to align data structures with evolving business processes. Data Governance & Stewardship Support: Support metadata management, enrichment and cataloging activities Collaborate with business units to: define data ownership, stewardship, and maintenance processes. Monitor and resolve data discrepancies, duplication, and integrity issues. Contribute to the development and documentation of data governance procedures. Ensure data is structured, standardized, and maintained in accordance with governance policies. Data Quality Monitoring & Issue Management: Conduct data profiling and data quality checks to assess data completeness, accuracy, and consistency. Monitor data quality dashboard, analyze KPIs, data trends and patterns (e.g. for inconsistencies, errors, and anomalies), and support business insights and reporting. Proactively support root cause analysis and remediation of data quality issues - collaborate with data owners and data stewards to prevent or remediate data quality issues. Work with business and technical teams to understand data requirements and pain points. Translate business needs into data quality rules and governance processes. Present findings, data quality reports, and recommendations to stakeholders. Contribute to the development of data governance policies and procedures. Identify opportunities to streamline data processes and improve data stewardship. Support audits and compliance initiatives related to data quality and governance. Qualifications, Knowledge and Experience Required: Degree in Information Management, Data Science, Business, or a related field is desirable. SAP Data Administration: Prior experience with SAP environments (preferably in data analysis and administration) Knowledge: SAP data structures, transactions, integration points. Experience: Managing master data in SAP ECC. Exposure: SAP S/4HANA , SAP Datasphere, SAP MDG . Data Governance & Quality Tools: e.g. Collibra, Talend, Snowflake, PowerBI. Knowledge: Metadata management, data lineage, cataloguing. Proficiency: SQL, data analysis tools. Experience: Data integration, ETL processes. Familiarity: Data visualization tools (Power BI, Tableau). Awareness: Data governance, management practices, tools. Exposure across several key global groups. Competitive salary, + Bonus, medical and retirement benefits. Wellbeing, Sports. To Apply: Please contact Alison Basson quoting ABJ7664 on (T: (phone number removed) / (0)(phone number removed) directly, outlining your particular skills, and relevance to this post.
Dec 07, 2025
Full time
Data Analyst (S/4 HANA) up to 45k+ Bonus South East ABJ7664 HYBRID 3:2 As Data Analyst and part of a global IT project team, you will play a key role in managing and maintaining data assets, ensuring integrity, consistency, and usability across the company in SAP. As data analyst you will support the transition to SAP S/4HANA and SAP Master Data Governance (MDG), contributing to the implementation of data administration processes. As data analyst you will also support data quality initiatives to automate data quality checks and drive continuous improvement to enhance data management skills and improve data quality skills to learn to conduct data profiling, and resolve data discrepancies to ensure data accuracy and consistency. As data analyst you will gain expertise in metadata management, data governance policies, and procedures, ensuring compliance and data accountability. Key Responsibilities Data Administration: Administer and maintain master data and other critical datasets (e.g., customer, vendor, material, finance in SAP ECC and other enterprise systems). Ensure data consistency and lifecycle management across SAP modules and related systems. Support data cleansing, enrichment, and harmonization activities (e.g., in prep for S/4HANA migration). Contribute to the design and implementation of SAP MDG for centralized master data governance. Collaborate with SAP functional teams to align data structures with evolving business processes. Data Governance & Stewardship Support: Support metadata management, enrichment and cataloging activities Collaborate with business units to: define data ownership, stewardship, and maintenance processes. Monitor and resolve data discrepancies, duplication, and integrity issues. Contribute to the development and documentation of data governance procedures. Ensure data is structured, standardized, and maintained in accordance with governance policies. Data Quality Monitoring & Issue Management: Conduct data profiling and data quality checks to assess data completeness, accuracy, and consistency. Monitor data quality dashboard, analyze KPIs, data trends and patterns (e.g. for inconsistencies, errors, and anomalies), and support business insights and reporting. Proactively support root cause analysis and remediation of data quality issues - collaborate with data owners and data stewards to prevent or remediate data quality issues. Work with business and technical teams to understand data requirements and pain points. Translate business needs into data quality rules and governance processes. Present findings, data quality reports, and recommendations to stakeholders. Contribute to the development of data governance policies and procedures. Identify opportunities to streamline data processes and improve data stewardship. Support audits and compliance initiatives related to data quality and governance. Qualifications, Knowledge and Experience Required: Degree in Information Management, Data Science, Business, or a related field is desirable. SAP Data Administration: Prior experience with SAP environments (preferably in data analysis and administration) Knowledge: SAP data structures, transactions, integration points. Experience: Managing master data in SAP ECC. Exposure: SAP S/4HANA , SAP Datasphere, SAP MDG . Data Governance & Quality Tools: e.g. Collibra, Talend, Snowflake, PowerBI. Knowledge: Metadata management, data lineage, cataloguing. Proficiency: SQL, data analysis tools. Experience: Data integration, ETL processes. Familiarity: Data visualization tools (Power BI, Tableau). Awareness: Data governance, management practices, tools. Exposure across several key global groups. Competitive salary, + Bonus, medical and retirement benefits. Wellbeing, Sports. To Apply: Please contact Alison Basson quoting ABJ7664 on (T: (phone number removed) / (0)(phone number removed) directly, outlining your particular skills, and relevance to this post.
Accenture
Cloud DevOps Engineer, Sr Analyst
Accenture
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Dec 07, 2025
Full time
Cloud DevOps Engineer, Sr Analyst UK (Birmingham) Salary: Competitive salary and package (Depending on level of experience) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO In our team we are seeking an experienced Cloud DevOps Engineer with: Deep technical know-how and hands-on experience implementing integrated automation solutions using a broad range of DevOps toolsets. Expertise in Infrastructure as Code tools, such as Terraform is preferred. Expertise with code repository management, code merge and quality checks, continuous integration, and automated deployment and management using Ansible, Jenkins, and Git. Knowledge of Docker, Kubernetes, Puppet, Chef, Maven, Ant, Ivy, and UrbanCode would be advantageous. Experience in DevSecOps, including secret management, tools integration to harden the baseline, and privilege management. Associate-level cloud certification in Azure or AWS. Hands-on experience in Azure and AWS cloud technologies, including compute, networking, storage, and security services. Expertise in designing and implementing continuous delivery and/or DevOps solutions across cloud-native and hybrid environments. Experience with approaches and tooling for automated build, delivery, and release of software, ensuring reliability and repeatability. Ability to define and manage the roadmap for DevOps implementation in an established operational environment, aligning with business and technical goals. Strong knowledge in developing integrated toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost trends, incident volumes, and SLA performance, using DAX and Power Query for data modeling. On-Call Support - Provide on-call support outside of standard working hours as and when required to ensure continuity of service and timely resolution of critical issues. As a Cloud DevOps Engineer, you will: Work on multiple projects as part of a wider cloud capability team. Get DevOps up and running by overseeing the execution of tools and processes in the DevOps toolchain, and promote the DevOps culture in our client organizations. Help customers with DevOps projects by providing them with technical, consultative, and delivery services. Serve as a trusted automation and tooling advisor for DevOps initiatives by providing clients with objective, practical, and relevant advice, identifying opportunities for optimisation. Work with the development teams to meet acceptance criteria, gathering and documenting the requirements. Help lead continuous integration, delivery, automation, and infrastructure-as-code efforts for multiple cloud service offerings. Where required setting up and managing the operation of project development and test environments as well as the software configuration management processes for the entire application development life cycle. Help client's transition to DevOps by driving adoption of tools and practices, and by directing elements of the DevOps implementation. Resolve and escalate issues as necessary. Undertake necessary trainings and certifications on latest technologies We are looking for experience in the following skills: Familiarity with Azure and/or AWS CLI and SDK tools. Knowledge of Linux and Windows server operating systems. Expertise in scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. What's in it for you At Accenture in addition to a competitive basic salary, you will also?have an extensive benefits package which includes up to 30 days' vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their
Accenture
Cloud Security Engineer
Accenture
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Dec 07, 2025
Full time
Cloud Security Engineer Location: West Midlands Salary: Competitive Career Level: Specialist / Associate Manager Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: You will be part of a team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will be based in the Birmingham office. From time to time, you may be requested to work or attend client locations, subject to assignment requirements. Grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables opportunities that can drive your career in new and exciting ways If you're looking for a challenging and exciting career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our team, you'll be delivering cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. For this team we are seeking a Cloud Security Engineer who has: Experience and knowledge of Cloud Managed Services, and Cloud Services Be involved in client engagement and have the responsibility to ensure that the client receives services to their agreed deliverable's and to the required standard of quality Develop and maintain strong key stakeholder relationships Develop and maintain a strong understanding of cloud technologies, including architecture, deployment, and management. Ensure the security of cloud environments by implementing and maintaining robust information security controls. Conduct risk assessments and vulnerability analyses to identify and mitigate potential security threats. Collaborate with cross-functional teams to design and implement secure cloud solutions. Eligibility for UK security clearance As a Cloud Security Engineer, you will: Be responsible for client services and maintain stakeholder relationships. Manage and enforce identity and access controls, ensuring only authorised users have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information security and cloud computing. Learn and apply data privacy principles, ensuring compliance with relevant regulations and frameworks. Provide guidance on data sovereignty requirements, ensuring data is stored and processed in compliance with Accenture and customer standards. Develop and enforce policies and procedures to maintain information security and data privacy in cloud environments. Support audits and compliance reviews related to information security, data privacy, and data sovereignty. Act as a subject matter expert, providing training and mentorship to team members on cloud security, data privacy, and sovereignty. Promote a security culture ensuring lessons learned are applied to future activities. We are looking for experience in the following skills: Operational Delivery of IT Cloud Infrastructure Ability to provide training and awareness programs to educate employees on best practices for cloud security. Have a good technical background with experience in working with and influencing teams. Good communication skills and experience with both internal and external clients. What's in it for you? At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes: 25 days' vacation per year Private medical insurance 3 extra days leave per year for charitable work of your choice Flexibility and mobility are required to deliver this role. There may be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law
Accenture
Infrastructure Automation Engineer, Specialist
Accenture
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
Dec 07, 2025
Full time
Infrastructure Automation Engineer, Specialist Salary: Competitive salary and package (Depending on level of experience) Locations: London with occasional travelling to Birmingham (must be willing to travel to client sites throughout the UK on an ad hoc basis) Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. "Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO As a team: Join Accenture Technology and you will become part of the largest and most diverse group of business operations specialists in the world. You will be part of a team which implements public and private cloud technologies and builds and transforms client infrastructure services. This role may either be based on a multi-client delivery center or at client sites for extended period of times when required. You will be required to perform project implementations including design, build and system deployments, including troubleshooting, security and configuration changes. Troubleshooting issues, working with, and managing third party vendors, and aiding internal and external customers. Strong problem-solving and troubleshooting skills. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Collaborate with cross-functional teams to develop and deploy data-driven insights. As a Infrastructure Automation Engineer you will be: Required to work independently and be self-motivated, leading a team of other Automation Infrastructure Engineers and Analysts Experienced in the following: Infrastructure Development and Automation: Building use cases and creating infrastructure applications using programming languages such as C#, C++, and Python to process data locally Containerization and Orchestration: Using tools like Docker and Kubernetes to package and manage applications for scalable and efficient deployment. Packaged Application and industry standard APIs such as Revitt, MEF and TMFORUM. Building applications to manage Infrastructure operations (e.g. Juniper APIs) Network Design and Optimisation Activities : Automate cabling designs for their next wave of edge deployments in Colos & PoPs. Automate configuring and management of local networks, as well as integrating with broader network architectures. Scalability and Resource Management: Managing resources efficiently via deployment of scalable infrastructure. Includes knowledge of containerization, virtualization, and orchestration tools to dynamically allocate resources based on demand. Develop innovative data solutions to optimize data generation, collection, and processing. Collaborate with cross-functional teams to ensure data quality and integrity.
Working Farm Manager - Northamptonshire
Heygate & Sons LTD
Following a recent retirement, a fantastic opportunity has arisen for the role of Working Farm Manager for Heygate & Sons on their farm at Bugbrooke, Northamptonshire. The farm comprises approximately 2,000 acres predominantly arable land plus environmental stewardship, woodland and grass on which a small suckler herd is based. The role will see full responsibility and autonomy for the farm including the management of two staff plus harvest casuals and reporting on performance to the family. In addition to managing the farm, there will be a requirement to help to promote the wider business including, where appropriate, undertaking crop trials and supporting farm visits for customers of the milling business. The successful candidate will have the following attributes: Leadership qualities to inspire the farming team. Attention to detail for all aspects of crop production and compliance including health & safety and regular audits. Financial skills to be able to prepare and manage the farm budget and cashflow. Good workshop skills to ensure all machinery is kept in very good order plus a good understanding of all precision farming techniques and data management. An entrepreneurial outlook to find, assess and implement new business enterprises on farm. Given the importance of the role, it will have a competitive remuneration package that will include a farmhouse, farm vehicle and company pension along with 24 days holiday. If you would like further information, please contact Richard Means on - and if you are interested in applying, please send your CV and supporting statement to . Closing date for applications is 6th January 2026. You can also apply for this role by clicking the Apply Button.
Dec 06, 2025
Full time
Following a recent retirement, a fantastic opportunity has arisen for the role of Working Farm Manager for Heygate & Sons on their farm at Bugbrooke, Northamptonshire. The farm comprises approximately 2,000 acres predominantly arable land plus environmental stewardship, woodland and grass on which a small suckler herd is based. The role will see full responsibility and autonomy for the farm including the management of two staff plus harvest casuals and reporting on performance to the family. In addition to managing the farm, there will be a requirement to help to promote the wider business including, where appropriate, undertaking crop trials and supporting farm visits for customers of the milling business. The successful candidate will have the following attributes: Leadership qualities to inspire the farming team. Attention to detail for all aspects of crop production and compliance including health & safety and regular audits. Financial skills to be able to prepare and manage the farm budget and cashflow. Good workshop skills to ensure all machinery is kept in very good order plus a good understanding of all precision farming techniques and data management. An entrepreneurial outlook to find, assess and implement new business enterprises on farm. Given the importance of the role, it will have a competitive remuneration package that will include a farmhouse, farm vehicle and company pension along with 24 days holiday. If you would like further information, please contact Richard Means on - and if you are interested in applying, please send your CV and supporting statement to . Closing date for applications is 6th January 2026. You can also apply for this role by clicking the Apply Button.
Cambridge Science Centre
Marketing and Communications Manager
Cambridge Science Centre
Cambridge Science Centre For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England. Job Description This role is central to positioning CSC as the leading small-to-medium-sized science centre and STEM engagement organisation in the UK. Working with the CEO and Directors, you will help identify opportunities, shape CSC s marketing strategy, and translate that into an objective-led plan of action. You will be responsible for all CSC marketing campaigns and activity, owning the brand and its development across all key audiences, including the public, community groups, teachers and school leaders, corporate CSR teams, and educational grant providers. You will lead CSC s marketing partnerships and publicity channels, including the website, social media, YouTube, and press contacts. You will set the strategic direction that informs our creative approach, energising staff to push creative boundaries across video, social media, digital platforms, and live engagements. In addition, you will ensure the organisation is supported with up-to-date collateral across all major functions and initiatives, while fostering a customer-focused approach through media and marketing skills training across the organisation. Key Responsibilities Develop and manage all CSC marketing and advertising activity, strategically prioritising initiatives to achieve annual targets within the marketing budget. Own all aspects of CSC s brand and the development of CSC s storytelling framework, ensuring content consistently communicates impact, inclusivity, scientific curiosity, and community value. Support the CEO in the development and revision of a multi-year marketing strategy, identifying top-priority objectives for focused campaigns which you will then own. Maintain a cross-organisation annual marketing plan and quarterly update schedule with key staff members to help identify ongoing opportunities to promote CSC activities, products, community engagements and programmes. Working with the broader CSC team, create and manage a marketing content development plan, including case-studies, blogs and social-media threads, to best seize publicity opportunities and achieve annual marketing objectives. Establish annual marketing targets, and own and track marketing metrics across all key audiences, including the public, schools, community groups, corporate partners, and the informal education sector, including quarterly reports on progress. Identify and manage marketing risk for the organisation, including considered fast-response on public platforms as appropriate. Develop and manage all CSC marketing relationships with partners and press. Own all press and publicity channels, driving up quality engagement with CSC through the CSC website, social media, YouTube, etc. Create and manage a CSC collateral database, ensuring responsiveness to business development priorities. Empower and upskill CSC staff to actively support marketing campaigns and storytelling efforts. 3 Ensure that community and partner engagements are effectively supported with marketing and awareness-raising initiatives. Person Specification Essential Criteria Significant experience in a senior marketing role, including annual budget planning, press engagement, and campaign management. Proven experience in brand development and stewardship of brand identity. Experience in managing publicity channels, including websites and social media. Experience in setting marketing targets and measuring progress to achieve specific business development objectives. Experience in business-to-consumer advertising, ideally within a family, youth, or event-oriented organisation. A people person: you enjoy working with others to help bring their stories to life. Excellent verbal and written communication and presentation skills. Driven to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent with digital tools, comfortable working with digital content and analytical platforms. Able to achieve a satisfactory enhanced DBS check. Desirable Criteria Business-to-business marketing, and business partnership marketing experience Relevant business, charity or educational press contact network Work with community- and value-based organisations Experience in developing and maintaining product and marketing collateral Experience in science communications or of working with families, adults and children Customer service skills and experience Level 3 or equivalent qualifications in a STEM subject Full clean driving license
Dec 06, 2025
Full time
Cambridge Science Centre For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England. Job Description This role is central to positioning CSC as the leading small-to-medium-sized science centre and STEM engagement organisation in the UK. Working with the CEO and Directors, you will help identify opportunities, shape CSC s marketing strategy, and translate that into an objective-led plan of action. You will be responsible for all CSC marketing campaigns and activity, owning the brand and its development across all key audiences, including the public, community groups, teachers and school leaders, corporate CSR teams, and educational grant providers. You will lead CSC s marketing partnerships and publicity channels, including the website, social media, YouTube, and press contacts. You will set the strategic direction that informs our creative approach, energising staff to push creative boundaries across video, social media, digital platforms, and live engagements. In addition, you will ensure the organisation is supported with up-to-date collateral across all major functions and initiatives, while fostering a customer-focused approach through media and marketing skills training across the organisation. Key Responsibilities Develop and manage all CSC marketing and advertising activity, strategically prioritising initiatives to achieve annual targets within the marketing budget. Own all aspects of CSC s brand and the development of CSC s storytelling framework, ensuring content consistently communicates impact, inclusivity, scientific curiosity, and community value. Support the CEO in the development and revision of a multi-year marketing strategy, identifying top-priority objectives for focused campaigns which you will then own. Maintain a cross-organisation annual marketing plan and quarterly update schedule with key staff members to help identify ongoing opportunities to promote CSC activities, products, community engagements and programmes. Working with the broader CSC team, create and manage a marketing content development plan, including case-studies, blogs and social-media threads, to best seize publicity opportunities and achieve annual marketing objectives. Establish annual marketing targets, and own and track marketing metrics across all key audiences, including the public, schools, community groups, corporate partners, and the informal education sector, including quarterly reports on progress. Identify and manage marketing risk for the organisation, including considered fast-response on public platforms as appropriate. Develop and manage all CSC marketing relationships with partners and press. Own all press and publicity channels, driving up quality engagement with CSC through the CSC website, social media, YouTube, etc. Create and manage a CSC collateral database, ensuring responsiveness to business development priorities. Empower and upskill CSC staff to actively support marketing campaigns and storytelling efforts. 3 Ensure that community and partner engagements are effectively supported with marketing and awareness-raising initiatives. Person Specification Essential Criteria Significant experience in a senior marketing role, including annual budget planning, press engagement, and campaign management. Proven experience in brand development and stewardship of brand identity. Experience in managing publicity channels, including websites and social media. Experience in setting marketing targets and measuring progress to achieve specific business development objectives. Experience in business-to-consumer advertising, ideally within a family, youth, or event-oriented organisation. A people person: you enjoy working with others to help bring their stories to life. Excellent verbal and written communication and presentation skills. Driven to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent with digital tools, comfortable working with digital content and analytical platforms. Able to achieve a satisfactory enhanced DBS check. Desirable Criteria Business-to-business marketing, and business partnership marketing experience Relevant business, charity or educational press contact network Work with community- and value-based organisations Experience in developing and maintaining product and marketing collateral Experience in science communications or of working with families, adults and children Customer service skills and experience Level 3 or equivalent qualifications in a STEM subject Full clean driving license
Addenbrooke's Charitable Trust
Individual Giving Lead x2 (Supporter Experience & Acquisition)
Addenbrooke's Charitable Trust Cambridge, Cambridgeshire
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Dec 06, 2025
Full time
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you ll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You ll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you ll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You ll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we re always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
NFP People
Individual Giving Lead x2 (Supporter Experience & Acquisition)
NFP People Cambridge, Cambridgeshire
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 - £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you'll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors-ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You'll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you'll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You'll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills-written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan - Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we're always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
Dec 05, 2025
Full time
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 - £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you'll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors-ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You'll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you'll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You'll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills-written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan - Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we're always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation.
NFP People
Individual Giving Lead x2 (Supporter Experience & Acquisition)
NFP People
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 - £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you'll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors-ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You'll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you'll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You'll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills-written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan - Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we're always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation. JBRP1_UKTJ
Dec 04, 2025
Full time
Individual Giving Lead x2 (Supporter Experience & Acquisition) We are looking for two ambitious and proactive fundraisers to join our growing Individual Giving Team. These exciting roles will help shape the future of supporter engagement, placing donors at the heart of everything we do and driving vital income to support world-leading patient care. Positions: Individual Giving Lead (Supporter Experience) Individual Giving Lead (Acquisition) Location: Cambridge / Hybrid (minimum two days per week in the office) Salary: £30,000 - £35,000 per annum (depending on skills and experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing date: 11.59pm on Thursday 18th December 2025 (we may close early if sufficient applications are received). About the roles Individual Giving Lead (Supporter Experience) As our Supporter Experience Lead, you'll develop and deliver personalised, meaningful journeys for thousands of supporters. You will be the advocate for our donors-ensuring every interaction feels thoughtful, bespoke, and truly valued. This role is pivotal in driving repeat giving, maximising donor loyalty, and increasing lifetime value across all Individual Giving channels. You'll use insight, creativity, and innovation to build best-in-class supporter experiences, strengthen long-term relationships, and help shape the future of the donor stewardship. Individual Giving Lead (Acquisition) As our Acquisition Lead, you'll focus on growth bringing new supporters into the community through diverse, multi-channel campaigns including digital, direct mail, and face-to-face. You'll lead innovative acquisition activity, test and optimise new approaches, analyse performance, and ensure the charity is always growing sustainably and strategically. As the expert in new donor recruitment, you will deliver high-quality campaigns that attract committed, long-term supporters inspired by life-changing impact. Both roles will collaborate closely, ensuring a seamless handover from acquisition into supporter experience and building a truly integrated and powerful Individual Giving programme. About you Whether your strength lies in supporter journeys or supporter recruitment, you will be: An experienced, proactive fundraiser or marketeer with a passion for delivering outstanding donor experiences. Insight-driven, curious about data, and motivated to constantly test, learn, and improve. A confident communicator with strong organisational skills and excellent attention to detail. Someone who thrives in a fast-paced environment, managing multiple projects with accuracy and enthusiasm. Passionate about healthcare and inspired by the opportunity to make a real difference for patients and their families. Key Responsibilities (across the two roles) Supporter Experience Lead Develop and deliver a personalised supporter experience plan as part of the Individual Giving Strategy. Create bespoke, hyper-personalised communications that enhance donor loyalty. Build journeys for mid-value donors, regular givers, and pre-lapsed supporters. Collaborate with the Acquisition Lead to deliver an exceptional welcome journey. Monitor KPIs and use insight to improve retention, net income, and lifetime value. Acquisition Lead Plan and deliver multi-channel campaigns to recruit new supporters. Drive digital, direct mail, and face-to-face acquisition activity. Deliver a strong past-patient programme in partnership with wider teams. Work closely with the Supporter Experience Lead to ensure a seamless welcome journey. Analyse KPIs and optimise activity to achieve competitive CPA and long-term value. Essential Skills & Experience (for both roles) Experience managing projects or campaigns in a fast-paced fundraising or marketing environment. Strong communication skills-written and verbal. Excellent attention to detail, accuracy, and organisational skills. Ability to manage competing deadlines and work both independently and collaboratively. Strong numeracy skills with confidence managing budgets. A proactive and positive team player with a passion for our mission. Computer literacy and experience with Microsoft Office. In return This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital. You will receive a fantastic benefits package including: Pension Scheme with 7% Employer Contribution 25 days Annual Leave + Bank Holidays + Your Birthday off (increases to 29 days after 2 years) Group Life Assurance (4x salary) Enhanced Maternity and Paternity Pay Annual Eye Tests + £65 towards computer-use glasses On-site Leisure Centre NHS Discount Schemes Health Cash Plan - Medicash Employee Assistance Programme Cycle to Work Scheme We strongly encourage candidates of different backgrounds and identities to apply. Each new team member brings a unique perspective, and we're always looking to enrich and diversify our charity. Other roles you may have experience in include: Individual Giving, Fundraising, Digital Fundraising, Supporter Engagement, Direct Marketing, Donor Retention, Donor Acquisition, Campaigns Officer, Marketing Executive, or Customer Engagement roles. PLEASE NOTE: These roles are being advertised by NFP People on behalf of the organisation. JBRP1_UKTJ
Charity People
Senior Community Fundraiser - North & Midlands
Charity People Coventry, Warwickshire
Senior Community Fundraiser - North & Midlands Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield Contract: 18-month fixed term Hours: 35 per week (open to considering a four-day week) Salary: £31,000-£34,000 Join the research and support charity that's here for anyone affected by breast cancer. We believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact. About the role As Senior Community Fundraiser , you will be an important part of the team building the charity's presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to: Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses. Nurture existing long-term relationships to increase fund raised income and engagement. Lead a brand-new pilot for our award-winning Tickled Pink partnership , engaging stores and inspiring colleagues and customers to raise vital funds. You'll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region. About you We're looking for someone who is: An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required. Experience in developing customer relationships / accounts / supporters, with a focus on retention and income growth. A confident communicator and natural team player, able to inspire and influence a wide range of audiences. Highly organised, able to analyse and organise data, work independently and manage budgets. You'll need a full clean driving licence , access to a car, and flexibility to travel and work occasional evenings/weekends. Why join us? Be part of a charity that funds life-saving research and provides vital support services. Work in a collaborative, inclusive environment where your ideas and impact matter. Help shape a pilot project that could transform local engagement for one of the UK's most successful charity partnerships. Salary: £31,000-£34,000 Closing date: midday on Monday 5th January 2026 To apply: please share your CV and cover letter with Philippa at Charity People.
Dec 03, 2025
Full time
Senior Community Fundraiser - North & Midlands Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield Contract: 18-month fixed term Hours: 35 per week (open to considering a four-day week) Salary: £31,000-£34,000 Join the research and support charity that's here for anyone affected by breast cancer. We believe that by 2050, everyone diagnosed with breast cancer will live - and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact. About the role As Senior Community Fundraiser , you will be an important part of the team building the charity's presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to: Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses. Nurture existing long-term relationships to increase fund raised income and engagement. Lead a brand-new pilot for our award-winning Tickled Pink partnership , engaging stores and inspiring colleagues and customers to raise vital funds. You'll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region. About you We're looking for someone who is: An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required. Experience in developing customer relationships / accounts / supporters, with a focus on retention and income growth. A confident communicator and natural team player, able to inspire and influence a wide range of audiences. Highly organised, able to analyse and organise data, work independently and manage budgets. You'll need a full clean driving licence , access to a car, and flexibility to travel and work occasional evenings/weekends. Why join us? Be part of a charity that funds life-saving research and provides vital support services. Work in a collaborative, inclusive environment where your ideas and impact matter. Help shape a pilot project that could transform local engagement for one of the UK's most successful charity partnerships. Salary: £31,000-£34,000 Closing date: midday on Monday 5th January 2026 To apply: please share your CV and cover letter with Philippa at Charity People.
RecruitmentRevolution.com
Safety Data Sheet (SDS) Team Leader EMEA - Global Leader
RecruitmentRevolution.com
We have an exciting opportunity for an experienced Safety Data Sheet (SDS) Team Leader to join our dynamic Product Stewardship function. In this pivotal role, you'll lead a skilled team of SDS authors, driving regulatory excellence and ensuring compliance across the EMEA region. As a key member of the leadership team, you'll report directly to the Product Stewardship Manager and play a crucial part in shaping our regulatory strategy and processes. This role is based at either our Middlesbrough or Widnes site - both offering a collaborative environment where innovation, integrity, and growth are at the heart of what we do. The Role at a Glance: Safety Data Sheet (SDS) Team Leader EMEA Middlesbrough or Widnes - Hybrid - 3 days per week in office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full time, Permanent Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Culture: Work with real purpose. Grow how you want to. Be who you are What You'll Be Doing: • Lead and support a team of 6 SDS authors covering the EMEA region. • Collaborate with Product Stewardship experts to ensure compliance across the organization. • Own the team competency matrix, driving regular training and audits. • Ensure timely, complete handling of all SDS requests through robust processes. • Monitor regulatory changes (SDS & CLP), assess business impact, and align cross-functional teams. • Serve as key contact for SDS software overseeing updates, bug fixes, and feature requests. • Oversee Poison Centre Notification dossiers submitted to the ECHA portal. • Manage exposure scenarios and coordinate ESDS where needed. • Adhere to safety notices and all Quality procedures. • Support health, safety, training, legislative, and environmental initiatives. Who we are looking for: • Dynamic team leader with strong communication skills and 2+ years experience in chemical regulations (e.g., SDS authoring, Product Stewardship, or Environmental, Health and Safety); SDS authoring experience preferred. • Strong numeracy and statistical skills; proficient in Microsoft Office. • SAP and UL Wercs experience is a plus. • Calm under pressure, adaptable, and able to prioritize in a fast-changing environment. • High attention to detail and commitment to accuracy. • Customer-focused with a drive to exceed SLAs and deliver outstanding service. About Us: With revenues in excess of $9 billion, Univar Solutions is one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1 2 business days. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Oct 07, 2025
Full time
We have an exciting opportunity for an experienced Safety Data Sheet (SDS) Team Leader to join our dynamic Product Stewardship function. In this pivotal role, you'll lead a skilled team of SDS authors, driving regulatory excellence and ensuring compliance across the EMEA region. As a key member of the leadership team, you'll report directly to the Product Stewardship Manager and play a crucial part in shaping our regulatory strategy and processes. This role is based at either our Middlesbrough or Widnes site - both offering a collaborative environment where innovation, integrity, and growth are at the heart of what we do. The Role at a Glance: Safety Data Sheet (SDS) Team Leader EMEA Middlesbrough or Widnes - Hybrid - 3 days per week in office Competitive Market Salary Plus Excellent Company Benefits Including Pension Scheme, Annual Bonus Scheme, Discounted Private Health, 33 days holiday Full time, Permanent Company: Global Distributor of Chemicals & Ingredients Used in Everyday Products Culture: Work with real purpose. Grow how you want to. Be who you are What You'll Be Doing: • Lead and support a team of 6 SDS authors covering the EMEA region. • Collaborate with Product Stewardship experts to ensure compliance across the organization. • Own the team competency matrix, driving regular training and audits. • Ensure timely, complete handling of all SDS requests through robust processes. • Monitor regulatory changes (SDS & CLP), assess business impact, and align cross-functional teams. • Serve as key contact for SDS software overseeing updates, bug fixes, and feature requests. • Oversee Poison Centre Notification dossiers submitted to the ECHA portal. • Manage exposure scenarios and coordinate ESDS where needed. • Adhere to safety notices and all Quality procedures. • Support health, safety, training, legislative, and environmental initiatives. Who we are looking for: • Dynamic team leader with strong communication skills and 2+ years experience in chemical regulations (e.g., SDS authoring, Product Stewardship, or Environmental, Health and Safety); SDS authoring experience preferred. • Strong numeracy and statistical skills; proficient in Microsoft Office. • SAP and UL Wercs experience is a plus. • Calm under pressure, adaptable, and able to prioritize in a fast-changing environment. • High attention to detail and commitment to accuracy. • Customer-focused with a drive to exceed SLAs and deliver outstanding service. About Us: With revenues in excess of $9 billion, Univar Solutions is one of the largest chemical & specialty product distribution businesses in the world. Our portfolio spans almost every industry - from food ingredients and automotive to pharmaceutical, cosmetic, and manufacturing industries. We deliver industry-leading products, services, and technical support to help our customers find the right solution to their challenges. Our Values: • Serious about safety • We do what we say • Where people matter • Valuable to others • Together we win Sounds like a good fit? Apply here for a fast-track path to the Hiring Team who will review your application within 1 2 business days. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Customer Journey Strategy Senior Manager
Barclays Bank Plc Tower Hamlets, London
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Customer Journey Strategy Senior Manager
Barclays Bank Plc
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Customer Journey Strategy Senior Manager
Barclays Bank Plc City, Manchester
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Oct 03, 2025
Full time
As a Customer Journey Strategy Senior Manager you will lead a team to drive the development of the strategy and delivery of exceptional customer experiences across key end-to-end customer journeys. You'll work closely with journey owners, design leads, product, operations, and other teams to lead the co-creation of integrated solutions that align with business goals and enhance the customer experience. By leveraging data and insights from various sources, you'll drive customer-centric solutions that address pain points and meet evolving customer needs. You will champion the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences. Additionally, you'll drive collaboration across cross-functional teams, working with design, product, and technology stakeholders to prioritise and deliver strategic initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly in systems design, for broader journey transformation. Great leadership and coaching skills, with experience leading in a matrixed environment and delivering through others Great influencing and senior stakeholder management skills, with experience delivering in cross-functional, matrixed environments involving multiple stakeholders. Expertise in customer journey mapping and design thinking methodologies, collaborating closely with Journey Design Leads to produce high-quality journey artefacts. Skilled in developing future state strategies for multi-channel customer journeys. Good commercial acumen, understanding how exceptional customer experiences drive positive business outcomes. Experience using customer data, market insights, and competitor analysis to identify opportunities and shape strategic customer journey development. Experience briefing and synthesizing customer research, turning insights into journey themes and understanding the cumulative impact of frequent issues on overall journey performance. Good facilitation and storytelling abilities to communicate journey narratives effectively. Knowledge of agile working practices, with the ability to thrive in cross-functional environments. Some other highly valued skills may include Experience in CX tools such as Figma, Adobe Analytics, and Qualtrics. Excellent analytical and creative problem-solving skills, with a deep sense of customer empathy. Proficient in using Jira and confluence. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role can be based in Northampton, London (1CP) or Manchester (4PP). Purpose of the role To design the end to end journey of a service to enable a user to complete their goals. The work may involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of Barclays. Accountabilities Creation of design assets to drive business outcomes, including service blueprinting, customer journey mapping and service prototyping. Creation of intuitive and user-friendly interfaces for digital banking platforms and applications for a seamless and engaging user experience. Design and maintenance of visually appealing and consistent user interfaces that align with the bank's brand identity and design guidelines across digital products. Creation of wireframes and interactive prototypes for visualisation and testing of product concepts and features before development. Compliance to accessibility standards and guidelines to provide an inclusive experience for all users. Monitoring of industry trends, design best practices, and emerging technologies to continuously improve the design quality and innovation of banking products. Gathering and analysis of data from a wide range of sources to create in-depth insights into customer's needs or pain-points to aid business understanding of the customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
United Utilities
Business Analyst Water Resources
United Utilities Warrington, Cheshire
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead, develop and manage UU's strategic direction for water related activities across the Water business. You will help to develop policies and strategies that support excellent service, add value and support long-term stewardship for water assets. To integrate strategies into wider business plans such as the drought plan, WRMP and the Price Review business plan submission. Accountabilities & Responsibilities As a Business Analyst in the Water Resources team, you will play a vital role in supporting the development and delivery of strategic water resource plans. Your analytical expertise will help ensure the company meets regulatory requirements while delivering sustainable and cost-effective water resource solutions. Key responsibilities include: Supporting the delivery of the Water Resources Management Plan (WRMP), Drought Plan, and the Annual Review of the Water Resources Management Plan through robust data analysis to produce high-quality technical outputs. Preparing and integrating water resource components into the WRMP and Business Plan, ensuring alignment and consistency across key strategic plans. Applying robust water resources planning methodologies to support evidence-based decision-making that balances risk, resilience, and affordability. Translating complex technical outputs into clear, actionable insights for internal stakeholders and senior decision-makers Facilitating effective communication and collaboration between the water resources team, regulators, and key stakeholders Technical Skills & Experience Relevant experience and a good knowledge of water, wastewater and associated practices, techniques, strategies and the operation of water and wastewater assets and business procedures Strong analytical and problem-solving skills, with the ability to interpret complex datasets and draw meaningful conclusions Experience with data handling, analysis, and visualisation tools; with good knowledge of GIS, Power BI and Tableau. Experience in data modelling and analysis using tools such as Python, VBA, and SQL to support water resources planning, regulatory submissions (e.g. WRMP, WINEP), and strategic decision-making. Excellent communication skills, with the ability to present technical information clearly to a range of stakeholders Qualifications Essential Qualifications Degree (or equivalent) in a numerate, scientific, or technical discipline Visa sponsorship may not be available for this role About the Team Water is a vital but limited natural resource. The pressures of population growth, climate change and environmental considerations mean that it's now more important than ever to plan how we will manage water resources. In Water Resources we plan we will continue to deliver a reliable supply of water for customers in the future, while protecting the environment. Utilising the latest techniques we forecast supply and demand and take into account environmental and drought resilience requirements, as well as future customer needs, assessing under regional and national planning frameworks. We define our strategy to achieve a long-term, best value and sustainable plan for water supplies on the North West. We set out the approach to how we manage water supplies to make sure there is always enough for customers, business and the environment. As a result, here in Water Resources, our planning involves making some huge strategic decisions that are critical to the company. We work closely with the Executive to shape the future of United Utilities, providing excellent opportunities for progression
Oct 03, 2025
Full time
United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society. We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves. We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of. We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution. Benefits A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements A comprehensive healthcare plan through our company-funded scheme MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions Best Doctors Salary Finance Wealth at Work courses Deals and discounts EVolve Car Scheme Employee Assistance Plan Mental health first aiders ShareBuy MORE Choices flexible benefits Enhanced parental leave schemes Job Purpose To lead, develop and manage UU's strategic direction for water related activities across the Water business. You will help to develop policies and strategies that support excellent service, add value and support long-term stewardship for water assets. To integrate strategies into wider business plans such as the drought plan, WRMP and the Price Review business plan submission. Accountabilities & Responsibilities As a Business Analyst in the Water Resources team, you will play a vital role in supporting the development and delivery of strategic water resource plans. Your analytical expertise will help ensure the company meets regulatory requirements while delivering sustainable and cost-effective water resource solutions. Key responsibilities include: Supporting the delivery of the Water Resources Management Plan (WRMP), Drought Plan, and the Annual Review of the Water Resources Management Plan through robust data analysis to produce high-quality technical outputs. Preparing and integrating water resource components into the WRMP and Business Plan, ensuring alignment and consistency across key strategic plans. Applying robust water resources planning methodologies to support evidence-based decision-making that balances risk, resilience, and affordability. Translating complex technical outputs into clear, actionable insights for internal stakeholders and senior decision-makers Facilitating effective communication and collaboration between the water resources team, regulators, and key stakeholders Technical Skills & Experience Relevant experience and a good knowledge of water, wastewater and associated practices, techniques, strategies and the operation of water and wastewater assets and business procedures Strong analytical and problem-solving skills, with the ability to interpret complex datasets and draw meaningful conclusions Experience with data handling, analysis, and visualisation tools; with good knowledge of GIS, Power BI and Tableau. Experience in data modelling and analysis using tools such as Python, VBA, and SQL to support water resources planning, regulatory submissions (e.g. WRMP, WINEP), and strategic decision-making. Excellent communication skills, with the ability to present technical information clearly to a range of stakeholders Qualifications Essential Qualifications Degree (or equivalent) in a numerate, scientific, or technical discipline Visa sponsorship may not be available for this role About the Team Water is a vital but limited natural resource. The pressures of population growth, climate change and environmental considerations mean that it's now more important than ever to plan how we will manage water resources. In Water Resources we plan we will continue to deliver a reliable supply of water for customers in the future, while protecting the environment. Utilising the latest techniques we forecast supply and demand and take into account environmental and drought resilience requirements, as well as future customer needs, assessing under regional and national planning frameworks. We define our strategy to achieve a long-term, best value and sustainable plan for water supplies on the North West. We set out the approach to how we manage water supplies to make sure there is always enough for customers, business and the environment. As a result, here in Water Resources, our planning involves making some huge strategic decisions that are critical to the company. We work closely with the Executive to shape the future of United Utilities, providing excellent opportunities for progression
Merrifield Consultants
Corporate Partnerships Manager
Merrifield Consultants
Merrifield Consultants is delighted to partner with the amazing Nordoff and Robbins to find a new Partnerships Account Manager to join a high-performing and innovative partnerships team to deliver account management and develop new partnerships. You will have the opportunity to shape, and account manage partnerships with world and industry leading companies, bringing together the unique offerings of the charity to deliver high income and innovative partnerships. Job Title: Corporate Partnerships Manager Organisation: Children's charity Salary: 44,000 - 45,500 Location: London, Hybrid working Working pattern: Hybrid, two days in the office Contract: Permanent, Full-time Closing date: Sunday 21st September 2025 Required: CV and Cover Letter Job Responsibilities: Managing the implementation of the teams account management strategy and plans ensuring the provision of excellent stewardship and customer service to corporate partners Maximise growth opportunities for their current partnerships and event sponsors, to ensure ongoing income and support for the charity. Support the Head of Partnerships to deliver the partnerships fundraising annual income and expenditure budget contributing towards the overall fundraising target for the charity. Act as the lead with existing corporate partnerships, ensuring corporate supports are stewarded appropriately, resulting in profitable long-term partnerships Create innovative partnership growth opportunities for current partnerships, drawing on expertise in the team and with senior stakeholders. Maintain accurate forecast short, mid and long-term corporate income. Ensure all activity is regularly recorded on the charity database and spreadsheets to ensure monthly KPI's and ongoing progress reports are accurate. Skills and Experience: Experience and knowledge of Corporate Fundraising or applicable commercial background skills Ability and experience in preparing presentations Ability to tackle complex issues and work with others to formulate contractual agreements, fundraising plans, communications campaigns, and overarching account plans. Ability to plan, deliver and present confidently at partner meetings and events. Excellent organisational skills and ability to work across different teams. Confidence to speak across a broad range of donors and supporters. This role is perfect for an experienced person with a gift to maximise relationships with corporate partners and can identify new and exciting partners for the future. You'll join an amazing charity that puts their employees first, in an enjoyable and high performing environment. To find out more and to apply for the role, please contact Stuart Milliner from Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
Oct 02, 2025
Full time
Merrifield Consultants is delighted to partner with the amazing Nordoff and Robbins to find a new Partnerships Account Manager to join a high-performing and innovative partnerships team to deliver account management and develop new partnerships. You will have the opportunity to shape, and account manage partnerships with world and industry leading companies, bringing together the unique offerings of the charity to deliver high income and innovative partnerships. Job Title: Corporate Partnerships Manager Organisation: Children's charity Salary: 44,000 - 45,500 Location: London, Hybrid working Working pattern: Hybrid, two days in the office Contract: Permanent, Full-time Closing date: Sunday 21st September 2025 Required: CV and Cover Letter Job Responsibilities: Managing the implementation of the teams account management strategy and plans ensuring the provision of excellent stewardship and customer service to corporate partners Maximise growth opportunities for their current partnerships and event sponsors, to ensure ongoing income and support for the charity. Support the Head of Partnerships to deliver the partnerships fundraising annual income and expenditure budget contributing towards the overall fundraising target for the charity. Act as the lead with existing corporate partnerships, ensuring corporate supports are stewarded appropriately, resulting in profitable long-term partnerships Create innovative partnership growth opportunities for current partnerships, drawing on expertise in the team and with senior stakeholders. Maintain accurate forecast short, mid and long-term corporate income. Ensure all activity is regularly recorded on the charity database and spreadsheets to ensure monthly KPI's and ongoing progress reports are accurate. Skills and Experience: Experience and knowledge of Corporate Fundraising or applicable commercial background skills Ability and experience in preparing presentations Ability to tackle complex issues and work with others to formulate contractual agreements, fundraising plans, communications campaigns, and overarching account plans. Ability to plan, deliver and present confidently at partner meetings and events. Excellent organisational skills and ability to work across different teams. Confidence to speak across a broad range of donors and supporters. This role is perfect for an experienced person with a gift to maximise relationships with corporate partners and can identify new and exciting partners for the future. You'll join an amazing charity that puts their employees first, in an enjoyable and high performing environment. To find out more and to apply for the role, please contact Stuart Milliner from Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

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