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HR Services and Solutions
HGV Fleet & Maintenance Officer
HR Services and Solutions Huddersfield, Yorkshire
Role - HGV Fleet & Maintenance Officer - c£40k PERMANENT ROLE ESTABLISHED GROWING BUSINESS CLEAN AND PROFESSIONAL WORKING ENVIRONMENT JOINING A GROWING FRIENDLY TEAM Our client is a leader in their field and due to continued growth need an experienced HGV Fleet & Maintenance Officer who will Report to the Head of Rental, the Fleet & Maintenance officer is responsible for ensuring appropriate systems, controls and processes are applied relating to vehicle & trailer, PMI checks, full vehicle maintenance, MOT testing, full asset maintenance and loler testing of all equipment working across hire contracts within the business. Duties and Responsobilities Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Handle all Legal/compliance events on all rental fleet vehicles, in line with customer operators' licence and DVSA requirements, ensuring minimum disruption to customers operation. Responsibility for forward planning all scheduled legal events within relevant set timescales, such as PMI safety inspection, MOT, Meaningful Brake Tests, Crane Services, Tail lift inspections, LOLERS, Tacho recalibrations, fridge services, FGAS, thorough examinations, vehicle taxing etc. Conduct rental system activity reports for all vehicles, liaising with customers and suppliers, building a working relationship with all internal & external customers & suppliers. Ensure each vehicle on the rental fleet is correctly set up on in house Rental software systems with all necessary compliance event warnings with correct and timely reminders set. Process all documentation and ensure these are scanned / saved and uploaded in a timely manner onto the in house rental systems Ensure that all rental systems are fully updated with accurate and clear information Compile, interpret and interrogate reports on weekly compliance event. Providing Head of Rental with weekly with compliance overview. Lead on customer breakdowns, logging and deploying to relevant supplier. Raising order numbers and managing each breakdown taken to its conclusion and vehicle no longer VOR 10 Complete initial DVS registration on all vehicles. Ensure all new rentals have adequate maintenance schedules set up with relevant dealer groups / local garages. Manage and authorise technical repairs via all 3rd party repair centres to ensure effective cost or service and maintenance of fleet vehicles and trailers. Assist in the management of suppliers and raising of purchase order numbers, ensuring costs are controlled following company procedures and guidelines also supplier service level agreements are adhered to. Skills and Experience Excellent HGV technical knowledge and confidence to understand how and why a truck repair is required and the cost implications. Commercially astute with strong inter-personal and communication skills with the ability to liaise effectively and confidently with all levels of staff. Organised yet dynamic with an aptitude to complete tasks on a right first-time basis. A track record of delivering consistently high performance working with and through a small operational team. Experience of working within a fast-moving environment. If you feel you have the skills and experience, please upload your CV IMMEDIATELY and we will be in touch.
Nov 01, 2025
Full time
Role - HGV Fleet & Maintenance Officer - c£40k PERMANENT ROLE ESTABLISHED GROWING BUSINESS CLEAN AND PROFESSIONAL WORKING ENVIRONMENT JOINING A GROWING FRIENDLY TEAM Our client is a leader in their field and due to continued growth need an experienced HGV Fleet & Maintenance Officer who will Report to the Head of Rental, the Fleet & Maintenance officer is responsible for ensuring appropriate systems, controls and processes are applied relating to vehicle & trailer, PMI checks, full vehicle maintenance, MOT testing, full asset maintenance and loler testing of all equipment working across hire contracts within the business. Duties and Responsobilities Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required. Handle all Legal/compliance events on all rental fleet vehicles, in line with customer operators' licence and DVSA requirements, ensuring minimum disruption to customers operation. Responsibility for forward planning all scheduled legal events within relevant set timescales, such as PMI safety inspection, MOT, Meaningful Brake Tests, Crane Services, Tail lift inspections, LOLERS, Tacho recalibrations, fridge services, FGAS, thorough examinations, vehicle taxing etc. Conduct rental system activity reports for all vehicles, liaising with customers and suppliers, building a working relationship with all internal & external customers & suppliers. Ensure each vehicle on the rental fleet is correctly set up on in house Rental software systems with all necessary compliance event warnings with correct and timely reminders set. Process all documentation and ensure these are scanned / saved and uploaded in a timely manner onto the in house rental systems Ensure that all rental systems are fully updated with accurate and clear information Compile, interpret and interrogate reports on weekly compliance event. Providing Head of Rental with weekly with compliance overview. Lead on customer breakdowns, logging and deploying to relevant supplier. Raising order numbers and managing each breakdown taken to its conclusion and vehicle no longer VOR 10 Complete initial DVS registration on all vehicles. Ensure all new rentals have adequate maintenance schedules set up with relevant dealer groups / local garages. Manage and authorise technical repairs via all 3rd party repair centres to ensure effective cost or service and maintenance of fleet vehicles and trailers. Assist in the management of suppliers and raising of purchase order numbers, ensuring costs are controlled following company procedures and guidelines also supplier service level agreements are adhered to. Skills and Experience Excellent HGV technical knowledge and confidence to understand how and why a truck repair is required and the cost implications. Commercially astute with strong inter-personal and communication skills with the ability to liaise effectively and confidently with all levels of staff. Organised yet dynamic with an aptitude to complete tasks on a right first-time basis. A track record of delivering consistently high performance working with and through a small operational team. Experience of working within a fast-moving environment. If you feel you have the skills and experience, please upload your CV IMMEDIATELY and we will be in touch.
Thrive Group
Waste Management Supervisor
Thrive Group Oadby, Leicestershire
Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
Nov 01, 2025
Seasonal
Thrive Oldham are recruiting for a Waste Management Supervisor in various locations in the Leicestershire area The role is very much a hands-on supervisory role. It will require travelling to the Council's RHWSs and WTSs daily to undertake: - HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council's safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council's Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. Base/Location: Bottesford, Melton and Loughborough or Bardon, Coalville and Shepshed or Barwell, Lutterworth and Whetstone or Kibworth, Market Harborough and Oadby or Kibworth, Oadby and Whetstone or Loughborough, Melton and Mountsorrel Responsible to: Waste Operations Officer Responsible for: Reuse and Waste Recycling Operatives and Waste Transfer Station Plant Operatives Key Relationships/Liaison with: Officers of the Council, all site staff and driver and supervisors in the Contracts and Haulage Team. Members of the Public (including site users and neighbours), Suppliers and Contractors, Legislative Bodies such as the Environment Agency. Job Purpose To Supervise RHW and WTS services at designated sites, whilst maximising the potential of their teams. To delegate, interpret and coordinate instructions/ tasks from management, being confident and able to operate the various equipment and machinery on sites. Main Duties and Responsibilities To ensure that the services are delivered for the benefit of the people of Leicestershire. Lead and direct a team of designated operatives in accordance with agreed performance standards and LCC procedures. To maintain positive and cooperative working relationships with customers and colleagues within the team and across the service. Maintain Leicestershire's RHWS and WTS services at designated sites to agreed levels in accordance with legislative, policy and budgetary requirements. Act as a CoTC holder for the RHWS / WTS and provide CoTC cover at sites as required. Ensure that all activities maintaining hard copy and electronic records using appropriate software systems. Recording data accurately maintaining hard copy and electronic records using appropriate software systems. Operating various pieces of plant and machinery, including Loading Shovels, Telehandlers, Forklift Trucks confidently. Reporting defects in any plant or machinery. Maintaining a tidy site through the coordination of general cleaning duties. Using various computer systems to aid your job role. Ensure compliance with Health and Safety, Environmental and Quality Management systems, permits or licences at designated RHWS and WTS. Identify and report opportunities to improve customer service and recycling rates by challenging existing working practices. Conduct regular, documented RHWS and WTS inspections for Heath and Safety, Environmental, Quality and Security issues at designated RHWS and WTS. To embrace new working methods, embedding and ensuring compliance with the workforce for new practices and procedures. To provide cover for sites as required, or cover in the absence of Waste Transfer Station Technicians, other Waste Site Supervisors or the Waste Operations Officers. Advise and assist with the recycling and treatment of waste materials. Understand the needs of customers, enabling effective channels of communication and a consistency or approach to customer communications. Ordering equipment and resources as necessary. Daily supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Reviews. To assist with recruitment induction, training and development programmes to help develop the service and ensure it has the skills it needs. Keeping staff engaged and informed through regular briefings/meetings and toolbox talks. Identifies potential commercial opportunities with customers and suppliers. Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies. To move HGVs to agreed locations and to transport waste materials from Leicestershire County Council's Recycling and Household Waste Sites (RHWS) to transfer and treatment locations, using hook loader heavy goods vehicles (HGVs) if requested to do so. Special Factors The nature of the work will involve the job holder carrying out work outside of normal working hours, including bank holidays, weekends and out of hours working or cover. The nature of the work will involve the job holder carrying out work at different locations across the County. The job holder may be required to attend, from time to time, training courses, conferences, seminars, or other meetings as required by his/her own training needs and the needs of the service. The job holder will be required to wear any appropriate uniform / personal protective equipment issued to them, including a Body Worn Camera, subject to any agreed reasonable adjustments, which shall remain the property of the Council. To act as a responsible key holder and open / close sites to agreed documented processes and procedures. Expenses will be paid in accordance with the Local Conditions of Service. The role is safely critical and subject to Random testing under the Council's substance misuse policy. Qualifications Basic level of literacy / good standard or education including English and Mathematics. WAMITAB CoTC Level 4 or above (or willing to work towards as necessary) Loading Shovel / Telehandler Ticket (or willing to work towards as necessary) Forklift Truck Licence (or willing to work towards as necessary) Driver CPC (or willing to work towards as necessary) Experience Reviews Staff training and development Previous experience in customer facing role Using ICT office systems such as Microsoft Office etc Supervision of operational staff, including line management for basic attendance management, informal disciplinary processes and undertaking Annual Performance Management of waste operations on-site Knowledge Knowledge of waste disposal and treatment legislation. Good understanding of Health and Safety on site. Waste site operations and environmental maintenance / compliance Skills and Competencies The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post Communicates effectively with colleagues and customers including reliability in completing work schedules, general appearance and behaviour both to colleagues and the clients, reporting problem quickly and accurately Demonstrates understanding of customer needs Deliver high performance through positive and proactive leadership and a strong approach to performance management Computer literate and familiar with MS Office or equivalent, and industry standard software Is able to ensure the health, safety and wellbeing of employees, customers and other personnel at all times Take responsibility for own performance, decisions and personal development, seeking feedback and demonstrating integrity and personal impact Good organisational and interpersonal skills Able to prioritise effectively, keeping ordered and accurate records Competent to operate fixed and mobile plant Coach and facilitate, mentoring employees by providing on to one support Other Requirements Full and valid driving licence, access to vehicle and business use insurance cover An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of Equality Act 2010 INDOLD
Premier IT
IT Helpdesk Analyst
Premier IT Hereford, Herefordshire
I am currently supporting a brilliant organisation in the heart of Hereford who are currently looking to bring in a new IT Helpdesk Engineer to help support their small internal team and staff providing 1st and 2nd Line Support . The successful candidate must be able to drive to site due the the location not being easily accessible via public transport. Job Title: IT Helpdesk Analyst Location: Hereford (Officer Based - Onsite everyday) Salary: Up to 34,000 Job Type: Permanent Start: ASAP Key Responsibilities: Manage and Prioritise the help desk ticket queue, assigning and completing workload efficiently based on business priorities in collaboration with the wider IT department. Deliver clear, responsive, and customer-focused support to all users (in-person, email, telephone, and remote tools), ensuring solutions are easy for users to understand and apply. Identify and Implement automation solutions to address recurring problem themes and eliminate redundant manual processes, working closely with the wider IT team. Maintain and Create training manuals, user guides, and documentation to improve overall user knowledge and self-service capabilities. Triage and Escalate issues accurately to the appropriate internal IT teams or external providers; actively manage day-to-day relationships with third-party vendors. Maintain accurate and detailed records of all issues and resolutions within the help desk system for comprehensive tracking and reporting. Assist with IT operations, including the administration of key systems and the management of third-party supplier contracts. If you are interested and happy to be onsite 5 days a week then please Apply! Please note this client is unable to offer any sponsorship - so the successful candidate must have the full right to work in the UK
Nov 01, 2025
Full time
I am currently supporting a brilliant organisation in the heart of Hereford who are currently looking to bring in a new IT Helpdesk Engineer to help support their small internal team and staff providing 1st and 2nd Line Support . The successful candidate must be able to drive to site due the the location not being easily accessible via public transport. Job Title: IT Helpdesk Analyst Location: Hereford (Officer Based - Onsite everyday) Salary: Up to 34,000 Job Type: Permanent Start: ASAP Key Responsibilities: Manage and Prioritise the help desk ticket queue, assigning and completing workload efficiently based on business priorities in collaboration with the wider IT department. Deliver clear, responsive, and customer-focused support to all users (in-person, email, telephone, and remote tools), ensuring solutions are easy for users to understand and apply. Identify and Implement automation solutions to address recurring problem themes and eliminate redundant manual processes, working closely with the wider IT team. Maintain and Create training manuals, user guides, and documentation to improve overall user knowledge and self-service capabilities. Triage and Escalate issues accurately to the appropriate internal IT teams or external providers; actively manage day-to-day relationships with third-party vendors. Maintain accurate and detailed records of all issues and resolutions within the help desk system for comprehensive tracking and reporting. Assist with IT operations, including the administration of key systems and the management of third-party supplier contracts. If you are interested and happy to be onsite 5 days a week then please Apply! Please note this client is unable to offer any sponsorship - so the successful candidate must have the full right to work in the UK
Julie Rose Recruitment
HR WORKDAY SPECIALIST
Julie Rose Recruitment
Are you passionate about delivering excellent HR support and advice? Do you thrive in a fast-paced environment and have a strong understanding of employment law and HR best practices? If so, we want to hear from you! About the Role As a HR Workday specialist, you will provide a business-focused HR service, offering professional guidance on operational HR issues across the organisation. This is a fixed-term contract opportunity to make a significant impact in our client s HR team. JRRL are excited to offer a fixed-term opportunity for an experienced Human Resources Officer to join our client s small, friendly, and dynamic HR team as a Workday specialist. Role Profile This role offers a fantastic opportunity to work within an effective HR team delivering a professional and comprehensive service. A key focus will be supporting the implementation and ongoing use of the Workday HR system. Key Responsibilities: Assist with the testing and implementation of the Workday HR system, including reporting, training, and user support Provide guidance and advice to managers on employee relations issues such as performance, capability, absence management, disciplinary, grievance, and flexible working requests Coordinate end-to-end recruitment processes, from sourcing candidates to onboarding and offboarding, ensuring a smooth and professional experience Participate in key HR activities including performance reviews, PRP (Performance and Reward Process), and ensuring timely completion Support HR projects and initiatives within a fast-paced environment Maintain accurate HR records and always ensure data confidentiality aPrepare and analyse reports from Workday to support management decision-making Additional Responsibilities & Requirements Knowledge of HR business processes and HR systems, with the ability to act as a functional expert for Workday HCM Provide excellent customer service to HR Systems end users, supporting Workday HCM systems implementation and HR data migration Support UAT (User Acceptance Testing) activities for Workday modules, including Time/Absence, HCM, and Recruitment Act as the first point of contact for Workday positions and rehires, responding via ServiceNow Create custom reports for contingent and FTC employees with expiring contract end dates Develop new Job Profiles and upload Compensation Grades via EIB (Enterprise Interface Builder) into Workday Responsible for HR data audits, data entry, and resolving data queries received through the EMEA HRIS inbox Support integration between Workday and systems such as MS-Outlook and HireRight to ensure data accuracy Collaborate with stakeholders to gather, document, and analyse business requirements for Workday process changes Support data cleansing, data conversion, and extraction activities to ensure data integrity Generate templates, test data in sandbox environments, and upload data into Production via EIB Conduct regular data audits and ensure ongoing data accuracy post-Go-Live Create and update training documentation and user guides to facilitate user adoption Analyse current HR system workflows and recommend improvements Candidate Profile Essential Skills & Experience: Proven HR experience within a fast-paced, professional environment Extensive knowledge and hands-on experience with Workday HCM, including recruitment, onboarding, offboarding, reporting, and data management Strong analytical, problem-solving, and data handling skills Experience supporting Workday systems implementation, data migration, and UAT testing Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflow analysis Ability to create custom reports, manage data audits, and perform data cleansing activities Experience uploading data via EIB and managing HR data in Workday Strong stakeholder management skills, with the ability to gather and document business requirements Capable of working independently and within a team, with excellent organisational skills High attention to detail and confidentiality in handling sensitive HR data CIPD qualification or equivalent HR qualification (preferred) Personal Attributes: Enthusiastic, adaptable, and proactive with a positive attitude Strong communicator with excellent interpersonal skills Analytical thinker with a solution-focused approach
Nov 01, 2025
Contractor
Are you passionate about delivering excellent HR support and advice? Do you thrive in a fast-paced environment and have a strong understanding of employment law and HR best practices? If so, we want to hear from you! About the Role As a HR Workday specialist, you will provide a business-focused HR service, offering professional guidance on operational HR issues across the organisation. This is a fixed-term contract opportunity to make a significant impact in our client s HR team. JRRL are excited to offer a fixed-term opportunity for an experienced Human Resources Officer to join our client s small, friendly, and dynamic HR team as a Workday specialist. Role Profile This role offers a fantastic opportunity to work within an effective HR team delivering a professional and comprehensive service. A key focus will be supporting the implementation and ongoing use of the Workday HR system. Key Responsibilities: Assist with the testing and implementation of the Workday HR system, including reporting, training, and user support Provide guidance and advice to managers on employee relations issues such as performance, capability, absence management, disciplinary, grievance, and flexible working requests Coordinate end-to-end recruitment processes, from sourcing candidates to onboarding and offboarding, ensuring a smooth and professional experience Participate in key HR activities including performance reviews, PRP (Performance and Reward Process), and ensuring timely completion Support HR projects and initiatives within a fast-paced environment Maintain accurate HR records and always ensure data confidentiality aPrepare and analyse reports from Workday to support management decision-making Additional Responsibilities & Requirements Knowledge of HR business processes and HR systems, with the ability to act as a functional expert for Workday HCM Provide excellent customer service to HR Systems end users, supporting Workday HCM systems implementation and HR data migration Support UAT (User Acceptance Testing) activities for Workday modules, including Time/Absence, HCM, and Recruitment Act as the first point of contact for Workday positions and rehires, responding via ServiceNow Create custom reports for contingent and FTC employees with expiring contract end dates Develop new Job Profiles and upload Compensation Grades via EIB (Enterprise Interface Builder) into Workday Responsible for HR data audits, data entry, and resolving data queries received through the EMEA HRIS inbox Support integration between Workday and systems such as MS-Outlook and HireRight to ensure data accuracy Collaborate with stakeholders to gather, document, and analyse business requirements for Workday process changes Support data cleansing, data conversion, and extraction activities to ensure data integrity Generate templates, test data in sandbox environments, and upload data into Production via EIB Conduct regular data audits and ensure ongoing data accuracy post-Go-Live Create and update training documentation and user guides to facilitate user adoption Analyse current HR system workflows and recommend improvements Candidate Profile Essential Skills & Experience: Proven HR experience within a fast-paced, professional environment Extensive knowledge and hands-on experience with Workday HCM, including recruitment, onboarding, offboarding, reporting, and data management Strong analytical, problem-solving, and data handling skills Experience supporting Workday systems implementation, data migration, and UAT testing Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflow analysis Ability to create custom reports, manage data audits, and perform data cleansing activities Experience uploading data via EIB and managing HR data in Workday Strong stakeholder management skills, with the ability to gather and document business requirements Capable of working independently and within a team, with excellent organisational skills High attention to detail and confidentiality in handling sensitive HR data CIPD qualification or equivalent HR qualification (preferred) Personal Attributes: Enthusiastic, adaptable, and proactive with a positive attitude Strong communicator with excellent interpersonal skills Analytical thinker with a solution-focused approach
Niyaa People Ltd
Housing Officer
Niyaa People Ltd
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
Nov 01, 2025
Full time
We are seeking a proactive and experienced Housing Officer to support the effective management of a growing housing portfolio. This is an exciting opportunity to join an ambitious organisation during a period of rapid expansion, and progress with them as they grow. Key Responsibilities of a Housing Officer: Manage a portfolio of properties, ensuring effective tenancy and estate management Lead on tenancy sign-ups, onboarding, and sustainment initiatives Monitor and collect rent, addressing arrears and implementing appropriate action Handle anti-social behaviour, tenancy breaches, and complex casework Deliver excellent customer service and maintain strong resident relationships Conduct property inspections and ensure health and safety compliance Liaise with maintenance teams and contractors to oversee repairs and service delivery What we'd love to see from you: Minimum 3 years' experience in housing management or a related field within social or affordable housing Strong knowledge of housing legislation, tenancy law, and regulatory compliance Excellent communication and interpersonal skills Highly organised, proactive, and able to manage a varied workload independently Confident using housing management systems Full UK driving licence and access to a vehicle (desirable) Job Title: Housing Officer Salary: 38,000 - 42,000 Hours: 37.5 hours per week Location: London - hybrid working If his Housing Officer position is for you then please apply or contact (url removed)
Michael Page
Head of Resident Experience - Joseph Rowntree Housing Trust
Michael Page City, York
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
Nov 01, 2025
Full time
The Head of Resident, Experience is a senior leadership role within JRHT. This post provides strategic leadership and management for the Folk Hall, Communities Development Officer, Resident Involvement Officer, Money and Benefit Advice, Digital Inclusion, Complaints and Customer Service Centre. Client Details Joseph Rowntree Housing Trust (JRHT) strives to be a housing association that is sustainable and engaging, provides high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. They were established more than 110 years ago by Joseph Rowntree to provide housing in communities and work alongside the Joseph Rowntree Foundation.Our values make us unique as an organisation. They show us what we care about, help us make decisions and show us how to behave. Built on trust Show they care Making a difference Description Key Responsibilities As a member of the leadership team within the Housing and Communities Directorate, work collaboratively with other Heads of Service and key stakeholders to deliver the strategic objectives of JRHT. Develop and review policies, procedures, marketing strategies, ensuring that they are up to date, legally compliant and meet the needs of our residents and wider communities. Implement policies effectively, ensuring that all colleagues are fully trained and understand their responsibilities. Ensure that all policies and procedures relating to the smooth operation of the Post Office located in the Folk Hall are delivered and monitored accordingly. To set the objectives for the team aligned to the delivery of the strategic objectives of JRHT. Develop and maintain strong networks and relationship with colleagues across JRHT and external organisation to ensure excellent service delivery and maximisation of the use of the Folk Hall and its resources. Promote and safeguard the welfare of residents and ensure appropriate safeguarding referrals are made to the relevant authorities where adults or young people are at risk. Maintain robust business continuity plans and perform all required emergency planning actions in the event of an emergency. Lead and motivate teams across all locations, promoting a culture of excellence and continuous improvement and ensuring that colleagues have the knowledge and skills to perform their roles effectively, through performance appraisals and constructive feedback. Develop, implement and maintain effective learning and development and successions planning strategy for the service. Develop and implement comprehensive strategies to address the needs of adults, including identifying gaps in services, forecasting future demands, and setting goals for service delivery. Responsible for partnership work with external contractors to provide a service to deliver the Tenant Satisfaction Survey, analyse the results and provide feedback to Director of Communities Profile CIH level 4 or 5 or willingness to work towards, or other comparable qualification. Extensive knowledge, experience and understanding of providing customer centric activities, events and service delivery within a social housing sector. Proven leadership experience in managing different activities, priorities and workloads across a variety of different subject matters and services. Understanding of the requirements around Tenant Satisfaction Measure surveys, and the Housing Ombudsman Complaint Handling Code. Delivery of transformational change and continuous service improvements which supports JRHT's strategic objectives, and those provided by the heritage and legacy of the Folk Hall. Proven experience of delivering excellent communications and interpersonal skills to build rapport with individuals, communities, stakeholders and colleagues. Knowledge, experience and understanding of the analytical skills to identify trends, assess needs and develop strategies, including the use of social value methodologies. Knowledge of risk management, health and safety compliance within a busy environment such as the Folk Hall. Proven ability to manage budgets and financial resources effectively, including ensuring that a clear marketing strategy and long term plans for the Folk Hall are created and delivered. Ability to lead, motivate and empower colleagues to be high performers and create a positive working environment for all. Job Offer Competitive salary of 65,000 per annum. Opportunity to work in York, contributing to a meaningful cause. Supportive and professional work environment. If you are ready to make a difference and excel as the Head of Resident Experience, we encourage you to apply today.
Quantum Group
Relationship officer
Quantum Group City, London
We are inviting applications for Relationship Officers role for an International Bank based in London. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Nov 01, 2025
Contractor
We are inviting applications for Relationship Officers role for an International Bank based in London. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Quantum Group
Relationship officer
Quantum Group Harrow, Middlesex
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Nov 01, 2025
Contractor
We are inviting applications for Relationship Officers role for an International Bank based in Harrow. Job Purpose: Business generation through the branch channels. Manage, acquireand grow relationships of key customers of the Branch. Adherence to compliance policies and organizations standard operating procedures. Uundertaking projects and assignment from time to time as directed by Supervisor. Area of Responsibility: Lead generation and acquisition of bank products through for Branch Channel. To identify potential Business Banking Customers, offer products and services in order to increase customer base. Achievement of Business Targets as per timelines. To maintain relationship with existing Business account holders to generate business opportunities in Trade Services & Property Financing basis needs. To prospect for new clients for Accounts and Deposits through reference generation and approved calling activity in order to increase client base. To enhance relationship value of existing customers and suggesting products in accordance to their requirement. Acquire new relationships to increase customer base and business To understand the market needs and give feedback to the Product Development Team to plug the product gaps. Ensuring requisite compliance with all applicable rules and regulations including specifically KYC, AML requirements in line with the policies and procedures of Bank Job Authorities : People Related :Interaction with Team members, Customer Service Manager, Branch Manager, Marketing Personnel, Compliance Personnel, Operations Personnel Operational Related: Adhere to all policies and procedures for transactional banking, AML and KYC.
Companies House
Operational Leader
Companies House City, Cardiff
Details Reference number 434511 Salary £36,026 - £41,042 Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Higher Executive Officer D Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to deliver vital public services that support the UK economy. We believe it s a great place to work and we d love you to join us. Our ambition is to be the best registry of companies in the world, powered by brilliant people, innovative systems, and exceptional service. With new powers to tackle economic crime, we re working across government to make a real difference. That s why we re looking for adaptable, confident, and forward-thinking leaders to help us deliver more for our customers. Do you thrive in a fast-paced, customer-focused operational environment? Do you have the leadership skills to inspire and empower teams to deliver high-quality services? If so, we d love to hear from you. These Operational Leader roles offer a fantastic opportunity to make a meaningful impact and grow your career in a supportive and purpose-driven organisation. Find out more about what a great place Companies House is to work About the role For some of our Operational Leader roles in our Customer Delivery Directorate a higher level of security vetting is required due to the nature of the work being undertaken. The level of security vetting needed is security check To gain security check (SC) level vetting you will need to meet the vetting requirements and have been a UK resident for a minimum of 3 years out of the last 5 years. See our vetting charter . Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As an Operational Leader within the Customer Delivery Directorate, you will play a key role in leading teams to deliver high-quality public services. You will: Provide visible and effective leadership inspiring and motivating your team through coaching, guidance, and role-modelling behaviours that reflect Civil Service values and Operational Delivery Profession standards (ODP). You will foster an inclusive and supportive environment where individuals feel valued and empowered to perform at their best. Lead people and performance management setting clear expectations, monitoring progress, and holding regular performance conversations to ensure individual and team objectives are met. You will address underperformance constructively and celebrate success to drive continuous improvement and accountability. Manage operational delivery ensuring service targets are achieved, quality standards are upheld, and resources are deployed effectively. You will create a culture of ownership and excellence, where teams are focused on delivering positive outcomes for customers. Drive continuous improvement encouraging innovation and supporting your team to identify and implement improvements that enhance customer experience, streamline processes, and increase operational efficiency. Build strong stakeholder relationships working collaboratively across internal teams and with external partners to support service delivery, resolve issues, and influence positive change. Deliver excellent customer service handling complex enquiries and complaints professionally, ensuring the accuracy and integrity of the Companies Register, and maintaining public trust through transparent and responsive service. Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We are looking for confident and capable Operational Leaders who demonstrate: Strong leadership and people management skills able to inspire, engage, and develop teams to deliver high performance. You will be experienced in managing diverse teams, conducting performance reviews, and using data and feedback to drive improvement. Performance management expertise skilled in setting clear goals, monitoring progress, and using performance frameworks to support development and accountability. You will be confident in managing underperformance and recognising achievement to build a high-performing culture. Capability building committed to developing team skills and fostering a culture of learning and growth to meet current and future operational needs. You will identify development opportunities and support career progression. Stakeholder engagement confident in working with a range of stakeholders, including senior leaders, using sound judgement, influencing skills, and a collaborative approach to achieve shared goals. Resilience and adaptability able to respond positively to challenges, manage change effectively, and tailor communication styles to suit different contexts. You will lead your team through change with clarity and empathy. Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing, to a range of audiences. You will be confident in presenting data, updates, and recommendations to senior stakeholders. Operational delivery expertise with a focus on delivering high-quality services, improving customer outcomes, and maintaining data integrity. You will be results-oriented and committed to continuous service improvement. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs of a minimum of 30 hours across 4 days (Monday to Friday) Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Managing a Quality Service Benefits Alongside your salary of £36,026, Companies House contributes £10,436 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details . click apply for full job details
Nov 01, 2025
Full time
Details Reference number 434511 Salary £36,026 - £41,042 Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies. A Civil Service Pension with an employer contribution of 28.97% GBP Job grade Higher Executive Officer D Contract type Permanent Business area CH - Customer Delivery Directorate Type of role Operational Delivery Working pattern Flexible working, Full-time Number of jobs available 4 Contents Location About the job Benefits Things you need to know Apply and further information Location Crown Way, Cardiff, CF14 3UZ About the job Job summary Please note: Applicants should review all aspects of this advert to ensure a thorough understanding. If reviewing via a screen reader, please note that the Job summary, Job description, Person specification and Things you need to know sections have been emphasised About Companies House At Companies House, we re proud to deliver vital public services that support the UK economy. We believe it s a great place to work and we d love you to join us. Our ambition is to be the best registry of companies in the world, powered by brilliant people, innovative systems, and exceptional service. With new powers to tackle economic crime, we re working across government to make a real difference. That s why we re looking for adaptable, confident, and forward-thinking leaders to help us deliver more for our customers. Do you thrive in a fast-paced, customer-focused operational environment? Do you have the leadership skills to inspire and empower teams to deliver high-quality services? If so, we d love to hear from you. These Operational Leader roles offer a fantastic opportunity to make a meaningful impact and grow your career in a supportive and purpose-driven organisation. Find out more about what a great place Companies House is to work About the role For some of our Operational Leader roles in our Customer Delivery Directorate a higher level of security vetting is required due to the nature of the work being undertaken. The level of security vetting needed is security check To gain security check (SC) level vetting you will need to meet the vetting requirements and have been a UK resident for a minimum of 3 years out of the last 5 years. See our vetting charter . Please note - Companies House cannot offer Visa sponsorship to candidates through this campaign. Job description As an Operational Leader within the Customer Delivery Directorate, you will play a key role in leading teams to deliver high-quality public services. You will: Provide visible and effective leadership inspiring and motivating your team through coaching, guidance, and role-modelling behaviours that reflect Civil Service values and Operational Delivery Profession standards (ODP). You will foster an inclusive and supportive environment where individuals feel valued and empowered to perform at their best. Lead people and performance management setting clear expectations, monitoring progress, and holding regular performance conversations to ensure individual and team objectives are met. You will address underperformance constructively and celebrate success to drive continuous improvement and accountability. Manage operational delivery ensuring service targets are achieved, quality standards are upheld, and resources are deployed effectively. You will create a culture of ownership and excellence, where teams are focused on delivering positive outcomes for customers. Drive continuous improvement encouraging innovation and supporting your team to identify and implement improvements that enhance customer experience, streamline processes, and increase operational efficiency. Build strong stakeholder relationships working collaboratively across internal teams and with external partners to support service delivery, resolve issues, and influence positive change. Deliver excellent customer service handling complex enquiries and complaints professionally, ensuring the accuracy and integrity of the Companies Register, and maintaining public trust through transparent and responsive service. Where will you be working? You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We use a hybrid working model to support a healthy work-life balance, with attendance at the office required weekly. Attendance patterns will be agreed with your manager. You may need to attend the office more often when business needs require. Be part of the Operational Delivery Profession (ODP) This role is part of the Operational Delivery Profession the largest profession in the Civil Service, with over 290,000 members. ODP professionals are the public face of government, delivering essential services to millions of people every day. As a member of this profession, you ll have access to a wide range of development opportunities, a supportive community, and a clear framework to grow your career. To learn more about the Operational Delivery Profession, visit ODP Civil Service Careers Page Person specification What we re looking for We are looking for confident and capable Operational Leaders who demonstrate: Strong leadership and people management skills able to inspire, engage, and develop teams to deliver high performance. You will be experienced in managing diverse teams, conducting performance reviews, and using data and feedback to drive improvement. Performance management expertise skilled in setting clear goals, monitoring progress, and using performance frameworks to support development and accountability. You will be confident in managing underperformance and recognising achievement to build a high-performing culture. Capability building committed to developing team skills and fostering a culture of learning and growth to meet current and future operational needs. You will identify development opportunities and support career progression. Stakeholder engagement confident in working with a range of stakeholders, including senior leaders, using sound judgement, influencing skills, and a collaborative approach to achieve shared goals. Resilience and adaptability able to respond positively to challenges, manage change effectively, and tailor communication styles to suit different contexts. You will lead your team through change with clarity and empathy. Excellent communication skills with the ability to convey information clearly and effectively, both verbally and in writing, to a range of audiences. You will be confident in presenting data, updates, and recommendations to senior stakeholders. Operational delivery expertise with a focus on delivering high-quality services, improving customer outcomes, and maintaining data integrity. You will be results-oriented and committed to continuous service improvement. For this opportunity, we are be able to consider full-time or slightly reduced hours, depending on workload and business needs of a minimum of 30 hours across 4 days (Monday to Friday) Behaviours We'll assess you against these behaviours during the selection process: Leadership Making Effective Decisions Communicating and Influencing Managing a Quality Service Benefits Alongside your salary of £36,026, Companies House contributes £10,436 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we re committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we re representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Things you need to know Selection process details . click apply for full job details
Opus People Solutions Ltd
Associate Director of IT & Systems
Opus People Solutions Ltd Ipswich, Suffolk
Associate Director of IT & Systems 90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
Nov 01, 2025
Full time
Associate Director of IT & Systems 90,000 + performance related bonus Responsible to: Chief Finance Officer Work Pattern: Hybrid (2-3 days a week in the office) About the organisation The Vertas Group is a collaborative organisation made up of three companies. Vertas, Concertus Design and Property Consultants, and Opus People Solutions. The Vertas Group has become one of the largest integrated facilities management companies in Great Britain, winning multiple awards along the way. Collectively the group cover a wide range of services from designing and building properties to pay management, recruitment capabilities, transport, and cleaning. The Vertas Group embrace challenges alongside clients by working, developing, and learning together - delivering benefits not just to a place of business but to the communities that surround it too. The Vertas Group are incredibly proud of the work they do and how they can support their client's needs through the provision of multiple services under one roof. The role The role will report into the Chief Finance Officer for the Group and support the strategic development and transformation of IT and Systems across Vertas Group and all subsidiaries, which includes Concertus, Concertus Derbyshire, Opus, Opus Teach, Vertas, Oak Park, Verse, Vertas Derbyshire & Vertas Nottinghamshire. This role sits at Associate Director level within our Group and will support the Board of Directors with the achievement of the strategic business plan by creating and implementing an IT transition and growth strategy. The ideal candidate will be dynamic, a strong communicator, solution and action focussed with strong commercial acumen. Key requirements Plan, develop and execute the corporate IT & Systems Strategy and roadmap to support the strategic plans of the Group. The goals here are to enhance client services, improve user effectiveness and encourage innovation. Review and adapt IT processes, policies and ways of working that support the longer-term strategic vision of both the IT function and the Group Analyse the business IT requirements of the Group to determine their IT & System's needs. Liaising regularly with executive and senior management on the IT strategic deliverables, including the provision of service level KPI's. Leading the IT Team and being responsible for performance management, recruitment, and employee relations matters. You are supported by the Groups People team. Maintain operational IT plans and lead the team to deliver these and ensure the on-going delivery of IT & Systems support across the Group including outsourcing / insourcing of activities. Ensure that wider Group maintains and/or achieves, the appropriate accreditations (cyber essentials Plus, ISO etc) in accordance with the IT & Systems Strategy. Maintain high performing service support functions including service desk, onsite support, outsourced support, IT Infrastructure and architecture, and IT training. Accountable for the Groups IT & Systems budget, report on expenditure and variances to budget. Regularly assess the level of customer IT service satisfaction and lead the team to remedy any areas of concerning, ensuring that the internal users are given a strong customer focus, and satisfaction levels increase. Review the IT training needs requirements across the Group at all levels, creating a flexible training delivery solution that is robust, flexible, and future proof to increase IT capability in our workforce. Supported by the Organisational Development Team. Accountable for the implementation and maintenance of IT & Systems policies, processes, and technologies. Plan, manage and oversee all IT communications to the Group, such as service notifications ensuring the message is simple and easy to understand. Supported by the Communications team. Lead the team to ensure they are managing IT suppliers and outsourced services in accordance with agreed service levels, being the final point of escalation for service level issues and holding the provider to account when required. Accountable for ensuring a comprehensive purchase review is carried out by the team to ensure cost-effective and value add purchase on technological equipment, software, contracts and systems. Maintain the IT Risk Register, reporting to the Board any internal information security issues and incidents providing solutions and recommendations to resolution. Support the Board in the management of Group Risk on all IT related matters and report on risk levels and mitigation monthly. Skills & experience Extensive experience in IT, ideally have experience of operating at strategic level and reporting up to Board level Worked in a complex IT environment which is solution focussed Experience of leading large complex IT projects in a fast-paced environment Strong leadership and team management experience Degree (or equivalent) in Computer Science or related subject Experience with methodologies like PRINCE2, ITIL, Scrum and Agile Experienced (or at least significant exposure and keen interest) in the IT governance and information security discipline Proven experience in working with IT teams in complex and dynamic environments Excellent verbal and written communication skills including the ability to explain technical concepts and technologies to senior leaders including non-technical members of staff Good understanding of data privacy (GDPR) governance and risk management activities and how this influences IT and business operations Excellent understanding of the Microsoft eco-system, particularly M365, D365 F&O, Power Suite & Fabric Proven experience with Data & Business Intelligence within an ERP focussed environment If you are interested in the position please submit an application and a member of the team will reach out to you to discuss the role in detail and next steps.
Mobile Support Security Officer
Carlisle Security Services Liverpool, Merseyside
Mobile Support Security Officer (Fixed Term Contract)- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. You will be part of an Advanced Mobile Support Team, supporting stores across Liverpool and surrounding areas. Part of the time will be responding to incidents in real-time, whilst the remainder will be planned, proactive visits to stores acting as a coach to store security officers. A Company vehicle is provided from a collection and return point THIS IS A FIXED TERM POSITION STARTING ON OR AROUND 3RD NOVEMBER 2025 UNTIL ON OR AROUND 28TH FEBRUARY 2026 Location: Shifts start and end at L21 8NZ Hours: 4 days on 4 days off (12 hour shifts- average of 42 hours-t his role will cover shifts covering between 6am-midnight) Pay: £16.00 per hour Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence Full UK Manual Drivers licence held for 2+years with 6 points or less 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Nov 01, 2025
Full time
Mobile Support Security Officer (Fixed Term Contract)- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. You will be part of an Advanced Mobile Support Team, supporting stores across Liverpool and surrounding areas. Part of the time will be responding to incidents in real-time, whilst the remainder will be planned, proactive visits to stores acting as a coach to store security officers. A Company vehicle is provided from a collection and return point THIS IS A FIXED TERM POSITION STARTING ON OR AROUND 3RD NOVEMBER 2025 UNTIL ON OR AROUND 28TH FEBRUARY 2026 Location: Shifts start and end at L21 8NZ Hours: 4 days on 4 days off (12 hour shifts- average of 42 hours-t his role will cover shifts covering between 6am-midnight) Pay: £16.00 per hour Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence Full UK Manual Drivers licence held for 2+years with 6 points or less 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Retail Security Officer
Carlisle Security Services Blackpool, Lancashire
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Pay: £13.40 per hour Various roles available, you can express interest during interview - FY1 6PU - Monday, Friday, Saturday and Sunday 15:15-23:15 (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY1 6ET - Wednesday-Saturday 3pm-11pm (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY4 4UJ - Friday 4pm-midnight, Saturday 3pm-midnight, Sunday 09:30-16:00 (2.5 hours break per week- 21 hours paid per week- Overtime available on days off) - Blackpool Area Relief-As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Nov 01, 2025
Full time
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Pay: £13.40 per hour Various roles available, you can express interest during interview - FY1 6PU - Monday, Friday, Saturday and Sunday 15:15-23:15 (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY1 6ET - Wednesday-Saturday 3pm-11pm (4 hours break per week- 28 hours paid per week- Overtime available on days off) - FY4 4UJ - Friday 4pm-midnight, Saturday 3pm-midnight, Sunday 09:30-16:00 (2.5 hours break per week- 21 hours paid per week- Overtime available on days off) - Blackpool Area Relief-As a relief officer you will cover holidays and sickness across various locations, you tell us where and when you can work, and we will provide the hours that suit best. Our usual shift times are 6am-3pm, 3pm-10pm/11pm with some sites having midnight finishes. The role will include varying hours but can be used as a full time role (greater flexibility around travel and working hours needed) or to supplement to your main income As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Mobile Support Security Officer
Carlisle Security Services
Mobile Support Security Officer (Fixed Term Contract)- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. You will be part of an Advanced Mobile Support Team, supporting stores across Manchester and surrounding areas. Part of the time will be responding to incidents in real-time, whilst the remainder will be planned, proactive visits to stores acting as a coach to store security officers. A Company vehicle is provided from a collection and return point THIS IS A FIXED TERM POSITION STARTING ON OR AROUND 3RD NOVEMBER 2025 UNTIL ON OR AROUND 28TH FEBRUARY 2026 Location: Shifts start and end at M6 5JG Hours: 4 days on 4 days off (12 hour shifts- average of 42 hours-t his role will cover shifts covering between 6am-midnight) Pay: £16.00 per hour Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence Full UK Manual Drivers licence held for 2+years with 6 points or less 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Nov 01, 2025
Full time
Mobile Support Security Officer (Fixed Term Contract)- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is looking for enthusiastic, reliable, and dedicated individuals to join our team, working with our prestigious clients. If this sounds like you, and you're willing to learn new skills to develop your career, we promise to provide full training and all the support you'll need to help you to succeed. You will be part of an Advanced Mobile Support Team, supporting stores across Manchester and surrounding areas. Part of the time will be responding to incidents in real-time, whilst the remainder will be planned, proactive visits to stores acting as a coach to store security officers. A Company vehicle is provided from a collection and return point THIS IS A FIXED TERM POSITION STARTING ON OR AROUND 3RD NOVEMBER 2025 UNTIL ON OR AROUND 28TH FEBRUARY 2026 Location: Shifts start and end at M6 5JG Hours: 4 days on 4 days off (12 hour shifts- average of 42 hours-t his role will cover shifts covering between 6am-midnight) Pay: £16.00 per hour Your core role will include but not be limited to the following activities: Ensure colleague safety, providing a sense of assurance for all Provide a smart, visible, proactive, and engaging security presence and deterrent Effective conflict management, always taking control of incidents Control access and egress, conducting security patrols to deter crime Able to proactively and professionally engage with the public Be aware of hazards and incidents, and responding appropriately Providing guidance, information and directing customers as a first point of contact Managing and following safety and security processes and procedures Working as part of a team, building strong working relationships The ideal candidate At least 18 years old - a legal requirement to work in a front-line licensable activity SIA Guarding or Door Supervision licence Full UK Manual Drivers licence held for 2+years with 6 points or less 5 years checkable work and address history Reliable, punctual, flexible, and smart in appearance Friendly, approachable, and always professional Enthusiastic and motivated to do a great job Ideally some experience within a Security environment or a customer facing role Able to interact with clients and customers in a positive manner Some experience working within a Security environment and working as part of a team Effective people skills, able to interact with clients and customers in a positive manner Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Retail Security Officer
Carlisle Security Services Wallasey, Merseyside
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Location: Wallasey, CH44 6LT Pay: £14.30 per hour Hours: Tuesday, Wednesday, Thursday and Sunday 15:00-23:00 (1 hour unpaid break per shift, 28 hours paid per week- overtime available) As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Nov 01, 2025
Full time
Retail Security officer- Carlisle Support Services working in Partnership with Tesco The benefits A competitive hourly rate of pay - paid monthly Access to Company Pension Scheme after qualifying period Enhanced Maternity and Paternity Packages Health and Wellbeing Plans Wagestream - financial flexibility and instant access to earned and authorised wages Fizz Benefits - discounts, rewards, and benefits, helping you save money every day Full induction, ongoing training, and career development Quality kit and uniform, everything you need to perform your role effectively Funded SIA top up training Employee Assistance Program Refer a Friend Scheme The role Carlisle Support Services is seeking motivated, reliable, and caring individuals to join our supportive team. If you're passionate about working with prestigious clients and are eager to grow your career, we'll provide full training and all the encouragement you need to thrive. Location: Wallasey, CH44 6LT Pay: £14.30 per hour Hours: Tuesday, Wednesday, Thursday and Sunday 15:00-23:00 (1 hour unpaid break per shift, 28 hours paid per week- overtime available) As part of our team, your role will focus on: Ensuring the safety and wellbeing of colleagues, offering reassurance and empathy Providing a professional, visible, and approachable security presence Handling incidents with care and confidence, ensuring a peaceful environment Conducting security patrols to deter risks and control access points Proactively engaging with the public in a friendly and helpful manner Responding to incidents, always with safety as a priority Offering guidance, information, and a welcoming first point of contact for customers Following and managing security procedures with confidence Collaborating with team members to build strong working relationships and foster a positive work environment The ideal candidate Age: 18+ (due to legal requirements for this role) SIA License: Guarding or Door Supervision licence required Background Check: 5 years of verifiable work and address history (to comply with BS7858 vetting process) Dependable, punctual, and flexible in approach Smart, professional appearance with a friendly and approachable attitude Passionate about doing a great job, always eager to learn Security experience is welcomed, but your willingness to learn is most important Able to engage positively with clients and the public, creating warm and welcoming interactions Excellent people skills and the ability to build trust with those around you Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join Carlisle Support Services, a leading provider of security, cleaning, and event services across the UK. We work with some of the country's most iconic brands, including Jaguar Land Rover, Tesco, and BBC StudioWorks. With over 5,000 dedicated team members, we're proud to create safe and welcoming spaces in some of the UK's most renowned locations. By joining us, you'll embark on a rewarding career journey, where you'll have access to recognition schemes and career progression opportunities that empower you to reach your full potential. Equality, Diversity, and Inclusion At Carlisle, we are fully committed to supporting Equality, Diversity, and Inclusion in all areas of employment. We celebrate the uniqueness of every individual and ensure that everyone is treated with respect and fairness.
Revenue Protection Officer
Carlisle Security Services Harrogate, Yorkshire
Revenue Protection Officer- Carlisle Support Services, proudly working in partnership with Northern Rail The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial support with instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in rail. The successful candidates will work within a small, friendly team specifically targeting fare evasion. Issuing Penalty Fares and other reporting documents, and will be required to complete other documentation supporting strategies aimed at reducing ticketless travel The delivery of high standards of customer service is therefore a key skill, as well as being able to deal with confrontation. Location: HG1 1TE Hours: 4 on 2 off, mix of earlies and lates (Early shift 05:55 - 15:10, late shift 15:10 - 23.55) Pay: £12.60 per hour We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. Punctual, dependable, flexible, and assured. Confident in using various devices and systems (we'll provide the training) High level of honesty and integrity Good standard of literacy and numeracy Previous experience in a customer facing role is great, but if you haven't, that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Issuing of penalty fares to those travelling without the correct method of travel Manage and control electronic ticket gates on the Station (Training provided) Help passengers who require extra support, guidance or advice Being a smart, approachable, and proactive presence as a company representative. Managing and responding to incidents effectively while remaining calm under pressure. Building strong relationships as part of a supportive and professional team. Attend court where required to support the prosecution of those who face it due to travelling without correct payment for the journey Ensure the ratio of gates is managed to keep the gates fully operational at all times, including changing the gate line flows at peak times Assist customers who encounter difficulties using the gates, using discretion when needed Work as directed by the Station Supervisor or Station Manager This role is about more than just Revenue Protection. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 01, 2025
Full time
Revenue Protection Officer- Carlisle Support Services, proudly working in partnership with Northern Rail The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial support with instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in rail. The successful candidates will work within a small, friendly team specifically targeting fare evasion. Issuing Penalty Fares and other reporting documents, and will be required to complete other documentation supporting strategies aimed at reducing ticketless travel The delivery of high standards of customer service is therefore a key skill, as well as being able to deal with confrontation. Location: HG1 1TE Hours: 4 on 2 off, mix of earlies and lates (Early shift 05:55 - 15:10, late shift 15:10 - 23.55) Pay: £12.60 per hour We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. Punctual, dependable, flexible, and assured. Confident in using various devices and systems (we'll provide the training) High level of honesty and integrity Good standard of literacy and numeracy Previous experience in a customer facing role is great, but if you haven't, that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Issuing of penalty fares to those travelling without the correct method of travel Manage and control electronic ticket gates on the Station (Training provided) Help passengers who require extra support, guidance or advice Being a smart, approachable, and proactive presence as a company representative. Managing and responding to incidents effectively while remaining calm under pressure. Building strong relationships as part of a supportive and professional team. Attend court where required to support the prosecution of those who face it due to travelling without correct payment for the journey Ensure the ratio of gates is managed to keep the gates fully operational at all times, including changing the gate line flows at peak times Assist customers who encounter difficulties using the gates, using discretion when needed Work as directed by the Station Supervisor or Station Manager This role is about more than just Revenue Protection. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Revenue Protection Officer
Carlisle Security Services Skipton, Yorkshire
Revenue Protection Officer- Carlisle Support Services, proudly working in partnership with Northern Trains The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in rail. Location: Skipton Train station, BD23 1RT Hours: Average 30 hours Early and late shifts. Early shift starts at 5:10am, late shift finishes at 00:15, therefore living locally to Skipton would be an advantage. Pay: £12.60 per hour We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. Punctual, dependable, flexible, and assured. Confident in using various devices and systems (we'll provide the training) High level of honesty and integrity Good standard of literacy and numeracy Previous experience in a customer facing role is great, but if you haven't, that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Issuing of penalty fares to those travelling without the correct method of travel Manage and control electronic ticket gates on the Station (Training provided) Help passengers who require extra support, guidance or advice Being a smart, approachable, and proactive presence as a company representative. Managing and responding to incidents effectively while remaining calm under pressure. Building strong relationships as part of a supportive and professional team. Attend court where required to support the prosecution of those who face it due to travelling without correct payment for the journey Ensure the ratio of gates is managed to keep the gates fully operational at all times, including changing the gate line flows at peak times Assist customers who encounter difficulties using the gates, using discretion when needed Work as directed by the Station Supervisor or Station Manager This role is about more than just Revenue Protection. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Nov 01, 2025
Full time
Revenue Protection Officer- Carlisle Support Services, proudly working in partnership with Northern Trains The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. The Role We're looking for motivated, approachable, and dependable people to join our team. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in rail. Location: Skipton Train station, BD23 1RT Hours: Average 30 hours Early and late shifts. Early shift starts at 5:10am, late shift finishes at 00:15, therefore living locally to Skipton would be an advantage. Pay: £12.60 per hour We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Experienced in customer-facing roles or interested in building those skills. Punctual, dependable, flexible, and assured. Confident in using various devices and systems (we'll provide the training) High level of honesty and integrity Good standard of literacy and numeracy Previous experience in a customer facing role is great, but if you haven't, that's fine. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Offering guidance, information, and a friendly face as a first point of contact for customers. Issuing of penalty fares to those travelling without the correct method of travel Manage and control electronic ticket gates on the Station (Training provided) Help passengers who require extra support, guidance or advice Being a smart, approachable, and proactive presence as a company representative. Managing and responding to incidents effectively while remaining calm under pressure. Building strong relationships as part of a supportive and professional team. Attend court where required to support the prosecution of those who face it due to travelling without correct payment for the journey Ensure the ratio of gates is managed to keep the gates fully operational at all times, including changing the gate line flows at peak times Assist customers who encounter difficulties using the gates, using discretion when needed Work as directed by the Station Supervisor or Station Manager This role is about more than just Revenue Protection. It's about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers , and those with a passion for making a difference. Equality, Diversity, and Inclusion At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability. We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity. We always treat each other fairly and with dignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.
Access Screening Officer
4 Recruitment Services Ltd Enfield, London
Access Screening Officer Enfield Temporary / Contract To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times click apply for full job details
Nov 01, 2025
Contractor
Access Screening Officer Enfield Temporary / Contract To maintain a clear understanding of the objectives, direction and development of the service area to meet changing needs, with particular emphasis on customer relations, continuous service improvement and ensuring that a positive image of the Council is portrayed at all times click apply for full job details
Government Digital & Data
Government Chief Technology Officer - DSIT - SCS2
Government Digital & Data
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need In the Technology directorate we are responsible for: Enterprise Architecture Engineering National Security Digital Centre Leading the technical Digital and Data Function across Government Our priorities are: Improving the security, agility and cost of technology by eliminating legacy systems Establishing real time, data driven management of technology across government Reducing duplication and waste across government through coherent architecture and reuse Providing the infrastructure to connect digital services and technology communities Acting as the expert voice of the customer to strategic partners and commercial colleagues Pioneering the adoption of AI within the Digital and Data function Driving the adoption of hyperscale and SaaS platforms in a secure and resilient way Transforming and consolidating the end user experience for public servants Joining up and maximising the value of digital technology across the National Security community Job description The Chief Technology Officer (CTO) will also play a critical role in driving the join up with Government Digital and Data professionals in other departments in helping ministers achieve their ambition of making the UK the world's leading digital government. You will be a strong and credible function leader for engineering, technology and architecture professionals across government. Responsibilities include: Building and leading high performing teams of digital experts capable of leading technology thinking across government, including the National Security community. Leading cross-government technology decision making through formal mechanisms such as the CTO Council. Providing professional leadership, guidance and support to technical teams across government, identifying and developing technical leadership talent, and owning technical roles within the Digital and Data Capability Framework. Providing expert support, leadership and advice to technically complex and critical programmes across government. Delivering commitments in the Blueprint for Modern Digital Government, particularly those intended to strengthen and extend digital public infrastructure, such as the creation of a Digital Backbone to connect government services and communities. Developing and promoting best practice and standards, including the use of new technologies such as AI, drawing on practical experience within departments. Developing and agreeing cross-government technical architecture, to increase reuse and reduce waste and duplication. Working with colleagues across DSIT and other departments to deliver strategic outcomes: Person specification Person Specification/Essential Criteria: We're interested in: Strategic Leadership & Stakeholder Influence - Proven ability to lead expert functions and influence senior leadership, including CTOs and board-level stakeholders, in complex and politically sensitive environments. Programme Delivery & Agile Execution - Extensive experience delivering large-scale, high-profile programmes using agile methodologies, with strong budget management and prioritisation skills Innovation & Technology Strategy - Demonstrated success in researching emerging technologies and designing innovative, forward-thinking solutions that drive organisational transformation. Commercial & Supplier Management - Sophisticated approach to managing suppliers and commercial relationships within technology change programmes, ensuring innovation, value for money, and successful delivery. Team Leadership & Performance Management - Strong track record in leading diverse, cross-functional, and specialist teams, applying rigorous performance management to align efforts and achieve strategic goals. Communication & Sector Expertise - Excellent communication skills, with the ability to translate complex technical issues for non-technical audiences, and experience working in national security or similarly high-stakes environments.
Nov 01, 2025
Full time
Location Bristol, London, Manchester About the job Job summary The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UK's geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. We're part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol. The Government Digital Service is where talent translates into impact. From your first day, you'll be working with some of the world's most highly skilled digital professionals, all contributing their knowledge to make change on a national scale. Join us for rewarding work that makes a difference across the UK. You'll solve some of the nation's highest-priority digital challenges, helping millions of people access services they need In the Technology directorate we are responsible for: Enterprise Architecture Engineering National Security Digital Centre Leading the technical Digital and Data Function across Government Our priorities are: Improving the security, agility and cost of technology by eliminating legacy systems Establishing real time, data driven management of technology across government Reducing duplication and waste across government through coherent architecture and reuse Providing the infrastructure to connect digital services and technology communities Acting as the expert voice of the customer to strategic partners and commercial colleagues Pioneering the adoption of AI within the Digital and Data function Driving the adoption of hyperscale and SaaS platforms in a secure and resilient way Transforming and consolidating the end user experience for public servants Joining up and maximising the value of digital technology across the National Security community Job description The Chief Technology Officer (CTO) will also play a critical role in driving the join up with Government Digital and Data professionals in other departments in helping ministers achieve their ambition of making the UK the world's leading digital government. You will be a strong and credible function leader for engineering, technology and architecture professionals across government. Responsibilities include: Building and leading high performing teams of digital experts capable of leading technology thinking across government, including the National Security community. Leading cross-government technology decision making through formal mechanisms such as the CTO Council. Providing professional leadership, guidance and support to technical teams across government, identifying and developing technical leadership talent, and owning technical roles within the Digital and Data Capability Framework. Providing expert support, leadership and advice to technically complex and critical programmes across government. Delivering commitments in the Blueprint for Modern Digital Government, particularly those intended to strengthen and extend digital public infrastructure, such as the creation of a Digital Backbone to connect government services and communities. Developing and promoting best practice and standards, including the use of new technologies such as AI, drawing on practical experience within departments. Developing and agreeing cross-government technical architecture, to increase reuse and reduce waste and duplication. Working with colleagues across DSIT and other departments to deliver strategic outcomes: Person specification Person Specification/Essential Criteria: We're interested in: Strategic Leadership & Stakeholder Influence - Proven ability to lead expert functions and influence senior leadership, including CTOs and board-level stakeholders, in complex and politically sensitive environments. Programme Delivery & Agile Execution - Extensive experience delivering large-scale, high-profile programmes using agile methodologies, with strong budget management and prioritisation skills Innovation & Technology Strategy - Demonstrated success in researching emerging technologies and designing innovative, forward-thinking solutions that drive organisational transformation. Commercial & Supplier Management - Sophisticated approach to managing suppliers and commercial relationships within technology change programmes, ensuring innovation, value for money, and successful delivery. Team Leadership & Performance Management - Strong track record in leading diverse, cross-functional, and specialist teams, applying rigorous performance management to align efforts and achieve strategic goals. Communication & Sector Expertise - Excellent communication skills, with the ability to translate complex technical issues for non-technical audiences, and experience working in national security or similarly high-stakes environments.
Starling Bank
Product Lead - Engine by Starling
Starling Bank
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking for a visionary and experienced Product Lead to join our growing product team at Engine, reporting to our Chief Product Officer. This is a critical leadership role where you'll be instrumental in shaping the future of our platform, driving our product strategy, and evolving our product management practices. You'll lead and mentor talented Product Owners, guiding them through the exciting journey of scaling our platform and solidifying our product-led approach. This role is ideal for someone who thrives in a fast-paced environment, is passionate about building world-class products, and has a proven track record of leadership and product development in a client facing organisation. You'll leverage your deep expertise in product management and leadership to ensure we build the right products, for the right reasons, at the right time, as we navigate the complexities of a rapidly scaling business. What you'll get to do Provide strategic leadership, product vision and strategy for key areas of the Engine platform, aligning it with the needs of our customers, and market opportunities. Lead and mentor a group of high caliber Product Owners to design and develop market leading products that have the ability to revolutionise the global banking landscape Drive Product best practices within the team and work as part of the Product Leadership Team to improve ways of working both within the product team, and how we interact with other teams, taking into account global scaling ambitions. Collaborate closely with engineering, design, business development and client facing delivery teams to ensure our roadmap reflects the needs of our clients and our strategy Ensure delivery rigour and accountability: Hold Product Owners accountable for delivery against product roadmaps, providing challenge and mentoring to proactively identify, investigate, and mitigate key risks Comfortable managing client interactions, representing product, skillfully running workshops to understand client needs, and managing difficult conversations with the objective of maintaining trust and relationships Read more about our Product Consultant, Cam Jarvis's , time here: Requirements Have 7+ years in product management, with 3+ years of leading teams, Have experience in financial services, ideally with a specialism in one or more of our product areas (lending, savings, daily banking, fincrime, onboarding, payments, cards - this role will take on a group of POs who run these functions, and we will design the right split around the right candidate) Have experience in developing product in a client facing organisation, ideally a software-as-a-service business Bring hands-on experience working in ambiguity and leading multiple squads or complex domains. Demonstrate experience shipping successful, user-centric digital products in fast-paced and evolving markets. Understand the value of written and verbal communication-articulating complex ideas clearly and concisely. Have strong stakeholder management and alignment skills, with the ability to influence at all levels. Thrive in a collaborative environment where diverse opinions are welcomed and respected. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief Product Officer Second Interview: 1 hour with some members of the Product team, including a pre-prepared case study Final Interview: 45 minutes with our CPO again and someone else from the Senior team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Nov 01, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role We're looking for a visionary and experienced Product Lead to join our growing product team at Engine, reporting to our Chief Product Officer. This is a critical leadership role where you'll be instrumental in shaping the future of our platform, driving our product strategy, and evolving our product management practices. You'll lead and mentor talented Product Owners, guiding them through the exciting journey of scaling our platform and solidifying our product-led approach. This role is ideal for someone who thrives in a fast-paced environment, is passionate about building world-class products, and has a proven track record of leadership and product development in a client facing organisation. You'll leverage your deep expertise in product management and leadership to ensure we build the right products, for the right reasons, at the right time, as we navigate the complexities of a rapidly scaling business. What you'll get to do Provide strategic leadership, product vision and strategy for key areas of the Engine platform, aligning it with the needs of our customers, and market opportunities. Lead and mentor a group of high caliber Product Owners to design and develop market leading products that have the ability to revolutionise the global banking landscape Drive Product best practices within the team and work as part of the Product Leadership Team to improve ways of working both within the product team, and how we interact with other teams, taking into account global scaling ambitions. Collaborate closely with engineering, design, business development and client facing delivery teams to ensure our roadmap reflects the needs of our clients and our strategy Ensure delivery rigour and accountability: Hold Product Owners accountable for delivery against product roadmaps, providing challenge and mentoring to proactively identify, investigate, and mitigate key risks Comfortable managing client interactions, representing product, skillfully running workshops to understand client needs, and managing difficult conversations with the objective of maintaining trust and relationships Read more about our Product Consultant, Cam Jarvis's , time here: Requirements Have 7+ years in product management, with 3+ years of leading teams, Have experience in financial services, ideally with a specialism in one or more of our product areas (lending, savings, daily banking, fincrime, onboarding, payments, cards - this role will take on a group of POs who run these functions, and we will design the right split around the right candidate) Have experience in developing product in a client facing organisation, ideally a software-as-a-service business Bring hands-on experience working in ambiguity and leading multiple squads or complex domains. Demonstrate experience shipping successful, user-centric digital products in fast-paced and evolving markets. Understand the value of written and verbal communication-articulating complex ideas clearly and concisely. Have strong stakeholder management and alignment skills, with the ability to influence at all levels. Thrive in a collaborative environment where diverse opinions are welcomed and respected. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First interview: 45 minutes with Chief Product Officer Second Interview: 1 hour with some members of the Product team, including a pre-prepared case study Final Interview: 45 minutes with our CPO again and someone else from the Senior team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Vegetarian Express Ltd
B2B Account Executive
Vegetarian Express Ltd
Job Title: B2B Account Executive Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Full Time, Permanent Ready to grow your B2B sales or account management skills in an exciting food business? We're looking for someone who thrives on building relationships, loves a sales target, and is just as comfortable picking up the phone as they are navigating a CRM. If that sounds like you-and you're also keen to grow your skills in digital sales and ecommerce-this could be your perfect next role. The Role: As a B2B Account Executive at Vegetarian Express, your primary focus will be on account management -building strong relationships with our independent customer base to support retention, growth, and regular ordering. You'll check in with customers, introduce new products, and help them get the most out of our service-while encouraging a shift toward self-serve ordering via our Shopify B2B platform . Telesales will play a supporting role where it adds value, whilst ensuring a convenient ordering experience through our digital online ordering platform. Reporting into the Head of Ecommerce & Independent Digi Plus , you'll also collaborate with our ecommerce and marketing teams to support digital campaigns, product launches, and seasonal initiatives-without needing to manage technical setup. This is a great opportunity for someone with a solid grounding in B2B sales who's ready to grow their skills in a digitally enabled sales environment. About Us: Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses. We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it. What you need: B2B Sales & Account Management: At least 1 years' experience in telesales, account management, or sales support, ideally in foodservice, FMCG, or hospitality Proven Sales Ability: Able to influence buying behaviour, grow customer accounts, and consistently hit sales targets Commercial Communication: Clear, confident communicator who's comfortable discussing pricing and commercial terms Digital Confidence: Experience using digital tools and platforms to support sales; Shopify experience is a bonus Team Player: Organised, proactive, and happy to collaborate across sales, ecommerce, and marketing What will differentiate you: Background in foodservice, FMCG, or hospitality Experience with Shopify or other ecommerce/self-serve ordering platforms A real interest in how digital and traditional sales can work together In return we offer: Competitive basic salary dependent on experience 25 days annual leave plus public holidays Annual leave purchase up to 3 additional days Health cash plan Pension Group Life Assurance We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme Candidates with the relevant experience or job titles of; Sales Account Manager, New Business Executive, External Sales, Sales Consultant, Business Development, B2B, B2B Sales Executive, BDM, Sales Officer, Business Development Executive, Sales Coordinator, Business Development Officer, Internal Sales Officer, Direct Sales, Key Sales, Business Developer, Business Plan, Business Development, Sales Development, Business Development Lead, Business Development, Sales, Lead Generation, New Client Sales, B2B, Account Director, Key Account Manager, Business Development Lead may also be considered for this role.
Oct 31, 2025
Full time
Job Title: B2B Account Executive Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Full Time, Permanent Ready to grow your B2B sales or account management skills in an exciting food business? We're looking for someone who thrives on building relationships, loves a sales target, and is just as comfortable picking up the phone as they are navigating a CRM. If that sounds like you-and you're also keen to grow your skills in digital sales and ecommerce-this could be your perfect next role. The Role: As a B2B Account Executive at Vegetarian Express, your primary focus will be on account management -building strong relationships with our independent customer base to support retention, growth, and regular ordering. You'll check in with customers, introduce new products, and help them get the most out of our service-while encouraging a shift toward self-serve ordering via our Shopify B2B platform . Telesales will play a supporting role where it adds value, whilst ensuring a convenient ordering experience through our digital online ordering platform. Reporting into the Head of Ecommerce & Independent Digi Plus , you'll also collaborate with our ecommerce and marketing teams to support digital campaigns, product launches, and seasonal initiatives-without needing to manage technical setup. This is a great opportunity for someone with a solid grounding in B2B sales who's ready to grow their skills in a digitally enabled sales environment. About Us: Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home. With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, Vegetarian Express are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding. Nationally we supply more than 4000 skilled chefs from customers such as Compass, Baxterstorey and Hilton, as well as a ton of Independent operators. Vegetarian Express work with customers to create plant-based menus that are enticing, better for consumers health, the planet and commercially for businesses. We are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, we are doing something about it. What you need: B2B Sales & Account Management: At least 1 years' experience in telesales, account management, or sales support, ideally in foodservice, FMCG, or hospitality Proven Sales Ability: Able to influence buying behaviour, grow customer accounts, and consistently hit sales targets Commercial Communication: Clear, confident communicator who's comfortable discussing pricing and commercial terms Digital Confidence: Experience using digital tools and platforms to support sales; Shopify experience is a bonus Team Player: Organised, proactive, and happy to collaborate across sales, ecommerce, and marketing What will differentiate you: Background in foodservice, FMCG, or hospitality Experience with Shopify or other ecommerce/self-serve ordering platforms A real interest in how digital and traditional sales can work together In return we offer: Competitive basic salary dependent on experience 25 days annual leave plus public holidays Annual leave purchase up to 3 additional days Health cash plan Pension Group Life Assurance We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme and a Cycle to work scheme Candidates with the relevant experience or job titles of; Sales Account Manager, New Business Executive, External Sales, Sales Consultant, Business Development, B2B, B2B Sales Executive, BDM, Sales Officer, Business Development Executive, Sales Coordinator, Business Development Officer, Internal Sales Officer, Direct Sales, Key Sales, Business Developer, Business Plan, Business Development, Sales Development, Business Development Lead, Business Development, Sales, Lead Generation, New Client Sales, B2B, Account Director, Key Account Manager, Business Development Lead may also be considered for this role.

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