Costa Store Manager - The Grange University Hospital, Cwmbran 40 hours per week£35,000 per annum5 days out of 7 We're looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you'll be doing: Leading the day-to-day operation to deliver smooth, efficient and consistent service. Managing stock, minimising waste, and ensuring high-quality beverage preparation. Motivating, coaching and supporting your team to perform at their best. Completing weekly paperwork and carrying out any administrative tasks required. Being the key decision-maker on shift and the main point of contact for all store matters. Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset. What we're looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach. Someone who takes initiative and makes thoughtful, customer-focused decisions. A strong team leader with excellent communication and people skills. Determination to succeed and a drive to continually improve. The ability to stay calm and effective under pressure in a fast-paced environment. Exceptional reliability, timekeeping, and personal accountability. A safety-first mindset, ensuring a clean, compliant, and secure store at all times. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Mar 18, 2026
Full time
Costa Store Manager - The Grange University Hospital, Cwmbran 40 hours per week£35,000 per annum5 days out of 7 We're looking for an inspiring, proactive, and committed Costa Store Manager to lead the team at our busy hospital location. This is an exciting opportunity to take ownership of a well-known brand, drive exceptional standards, and create a warm, welcoming environment where both customers and colleagues can enjoy a great coffee experience every day. What you'll be doing: Leading the day-to-day operation to deliver smooth, efficient and consistent service. Managing stock, minimising waste, and ensuring high-quality beverage preparation. Motivating, coaching and supporting your team to perform at their best. Completing weekly paperwork and carrying out any administrative tasks required. Being the key decision-maker on shift and the main point of contact for all store matters. Proactively resolving challenges with confidence, discretion, and a solutions-focused mindset. What we're looking for: A genuine passion for delivering outstanding service, with a natural smile and a positive approach. Someone who takes initiative and makes thoughtful, customer-focused decisions. A strong team leader with excellent communication and people skills. Determination to succeed and a drive to continually improve. The ability to stay calm and effective under pressure in a fast-paced environment. Exceptional reliability, timekeeping, and personal accountability. A safety-first mindset, ensuring a clean, compliant, and secure store at all times. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com SU Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Account Manager Salary: £30,000 - £38,000 plus annual bonus Location: Fantastic Leeds city centre office Work model: Flexible working based in Leeds Holiday: 28 days, plus bank holidays and your birthday We're looking for experienced marketeers that are passionate about great results and amazing client service to deliver our web, social and email campaigns You Platforms is a content marketing agency with owned audiences across , and What makes us unique is that we have access to incredible data science that drives the success of our client work. This means that we steer client campaigns on to the right track and can have real confidence in our ability to deliver results. We create novel, multi-channel, native advertising campaigns that make our readers want to take action and we're looking for people to deliver them for our clients. You'll be taking responsibility of the process from onboarding through to rebooking so you'll need to be an excellent communicator and comfortable regularly making calls and attending meetings with our portfolio of clients. Here are a few of the ways that we're different: - Our average time on page is 6X the industry average - We achieve 400% more conversions - We have an almost unbelievable bounce rate of just 5.9% This role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the team and ensuring our commercial success. You'll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they're getting from traditional media. We call it doing what's right, not what's easy. And you'll share in our success. When your clients win, so do you, with our annual bonus scheme in client services. About the job What you'll be doing Managing multi-channel digital campaigns from start to finish Regularly communicating with clients and stakeholders by email, phone and through meetings Managing briefs through our studio Managing senior stakeholders Keeping clients happy and campaigns on schedule Working with our business development team to onboard clients Clearly communicating with clients so they always feel valued Creating project plans, managing deadlines and handling resources Gathering info, assets and insights for client campaigns Analysing campaign performance and identifying improvements Understanding digital media trends so that we're always ahead of the curve Retaining and rebooking clients by providing fantastic customer service Taking responsibility for our commercial success There's huge development potential for those that contribute to our commercial success. About you You'll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships. As well as at least 4 years commercial digital marketing experience, you'll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment. High levels of literacy and numeracy are essential as is knowledge of GA4. You must have a qualification in marketing and be able to effectively communicate digital marketing concepts. Professional memberships in marketing are an advantage. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Mar 18, 2026
Full time
Account Manager Salary: £30,000 - £38,000 plus annual bonus Location: Fantastic Leeds city centre office Work model: Flexible working based in Leeds Holiday: 28 days, plus bank holidays and your birthday We're looking for experienced marketeers that are passionate about great results and amazing client service to deliver our web, social and email campaigns You Platforms is a content marketing agency with owned audiences across , and What makes us unique is that we have access to incredible data science that drives the success of our client work. This means that we steer client campaigns on to the right track and can have real confidence in our ability to deliver results. We create novel, multi-channel, native advertising campaigns that make our readers want to take action and we're looking for people to deliver them for our clients. You'll be taking responsibility of the process from onboarding through to rebooking so you'll need to be an excellent communicator and comfortable regularly making calls and attending meetings with our portfolio of clients. Here are a few of the ways that we're different: - Our average time on page is 6X the industry average - We achieve 400% more conversions - We have an almost unbelievable bounce rate of just 5.9% This role manages campaigns from onboarding through to rebooking, alongside taking an active responsibility in leading the team and ensuring our commercial success. You'll have access to years of audience insights that tells us what inspires readers to act and interact with our clients, so you can be confident in delivering the results that your client needs, not what they're getting from traditional media. We call it doing what's right, not what's easy. And you'll share in our success. When your clients win, so do you, with our annual bonus scheme in client services. About the job What you'll be doing Managing multi-channel digital campaigns from start to finish Regularly communicating with clients and stakeholders by email, phone and through meetings Managing briefs through our studio Managing senior stakeholders Keeping clients happy and campaigns on schedule Working with our business development team to onboard clients Clearly communicating with clients so they always feel valued Creating project plans, managing deadlines and handling resources Gathering info, assets and insights for client campaigns Analysing campaign performance and identifying improvements Understanding digital media trends so that we're always ahead of the curve Retaining and rebooking clients by providing fantastic customer service Taking responsibility for our commercial success There's huge development potential for those that contribute to our commercial success. About you You'll need to be a people person that is fiercely candid and charismatic with your clients so that you create a seamless client experience that delivers exceptional results and long-lasting commercial relationships. As well as at least 4 years commercial digital marketing experience, you'll need top-notch organisational skills and a love of exceeding expectations in a fast-paced environment. High levels of literacy and numeracy are essential as is knowledge of GA4. You must have a qualification in marketing and be able to effectively communicate digital marketing concepts. Professional memberships in marketing are an advantage. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Audit & Accounts Senior Manager / Manager - Belfast (Hybrid) MCS Group are looking for an Audit & Accounts Senior Manager / Manager to join a long standing accountancy practice in Belfast. The Company: Our client is a well-established accountancy practice in the Belfast area with multiple offices across Northern Ireland. They provide a range of services from Accounts, Audit, Taxation and Payroll etc. to an array of clients across NI. Now is a great time to join the company as they look to add an Audit & Accounts Senior Manager / Manager to their finance function and continue to grow. The Rewards: As the successful Audit & Accounts Senior Manager / Manager, you will receive the following: Generous salary 23 days holiday + statutory days Great work-life balance TOIL if working OT or cash in option Annual pay review; Flexible/hybrid working options; You will be joining a warm, friendly environment. The Role: As the successful Audit & Accounts Senior Manager / Manager you will be reporting to the Partner and will be responsible for the following duties: Manage a portfolio of audit clients, act as the main contact, and oversee the full audit process from planning to completion. Resolve audit and technical issues, coordinate with other departments, support new audit work through referrals and tenders, and handle administration such as billing. Prepare accounts for micro, small, and medium-sized companies while reviewing and managing junior staff work. Support departmental administration, including billing. The Person: The successful Audit & Accounts Senior Manager / Manager will meet the following criteria: Qualified accountant ACA/ACCA with post qualification experience in an audit/accounts department in practice. Experience at managerial level. Excellent exam record. Excellent technical knowledge of UK GAAP and UK auditing standards. Excellent written and interpersonal skills. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. MCS Group is committed to providing equality of opportunity to all. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Mar 18, 2026
Full time
Audit & Accounts Senior Manager / Manager - Belfast (Hybrid) MCS Group are looking for an Audit & Accounts Senior Manager / Manager to join a long standing accountancy practice in Belfast. The Company: Our client is a well-established accountancy practice in the Belfast area with multiple offices across Northern Ireland. They provide a range of services from Accounts, Audit, Taxation and Payroll etc. to an array of clients across NI. Now is a great time to join the company as they look to add an Audit & Accounts Senior Manager / Manager to their finance function and continue to grow. The Rewards: As the successful Audit & Accounts Senior Manager / Manager, you will receive the following: Generous salary 23 days holiday + statutory days Great work-life balance TOIL if working OT or cash in option Annual pay review; Flexible/hybrid working options; You will be joining a warm, friendly environment. The Role: As the successful Audit & Accounts Senior Manager / Manager you will be reporting to the Partner and will be responsible for the following duties: Manage a portfolio of audit clients, act as the main contact, and oversee the full audit process from planning to completion. Resolve audit and technical issues, coordinate with other departments, support new audit work through referrals and tenders, and handle administration such as billing. Prepare accounts for micro, small, and medium-sized companies while reviewing and managing junior staff work. Support departmental administration, including billing. The Person: The successful Audit & Accounts Senior Manager / Manager will meet the following criteria: Qualified accountant ACA/ACCA with post qualification experience in an audit/accounts department in practice. Experience at managerial level. Excellent exam record. Excellent technical knowledge of UK GAAP and UK auditing standards. Excellent written and interpersonal skills. To speak in absolute confidence about this opportunity please send an up to date CV via the link provided or contact Brad Dempster, Specialist Recruitment Consultant at MCS group on or Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. MCS Group is committed to providing equality of opportunity to all. Not all agencies are the same MCS Group are passionate about providing a first-class service to all our customers and have an independent review rating of 4.9 stars on Google.
Your new company You will be joining a growing design-led manufacturing organisation based in Co. Monaghan, just 5 minutes away from the village of Aughnacloy. Founded in 2009, the business has evolved into an internationally recognised producer of high-quality products, supplying to over 55 countries worldwide and delivering bespoke solutions for major global hospitality, retail and commercial brands. The company prides itself on craftsmanship, creativity, continuous improvement and a collaborative team culture, with a strong focus on quality, innovation and exceptional customer service. Your new role In your new role as Production Manager, you will take responsibility for overseeing the daily production operations within a fast-paced, bespoke manufacturing environment. You will coordinate production workflows to ensure all orders meet strict dispatch deadlines while managing the planning, scheduling and execution of all production activities. The role requires you to continuously monitor processes to identify opportunities for optimisation and improved efficiency, while ensuring full adherence to quality standards, materials management procedures and health and safety regulations. You will support Production Supervisors in organising staffing levels and delivering training where needed, fostering an environment in which high standards of workmanship, teamwork and accountability are consistently upheld. You will also play a key role in addressing operational challenges and driving continuous improvement throughout the production process in a dynamic and growing organisation. What you'll need to succeed To succeed in this role, you will bring at least three years' proven supervisory or production management experience, ideally within a manufacturing environment, with exposure to metal fabrication considered an advantage. You will have experience using MRP systems and a solid understanding of continuous improvement principles. Strong communication skills are essential, as is the ability to lead, motivate and develop teams in a fast paced setting. You will be highly organised, detail oriented and capable of working under pressure while maintaining flexibility and a proactive, solutions focused attitude. Strong computer skills and fluency in English are required, along with a commitment to quality, teamwork and maintaining high operational standards. What you'll get in return In return, you will be joining an expanding organisation where innovation and personal development are central to the company's ethos. You will work within a supportive culture built on collaboration, knowledge sharing and continuous improvement, where respect, humility and a positive attitude are valued. The company offers a competitive salary depending on experience, dayshift hours, Monday to Thursday 8am to 5:30pm and Friday 8am to 11am, along with the opportunity to influence production strategy and contribute meaningfully to the continued growth of a business with an international footprint. This full time, onsite role provides the platform to make a significant impact in a unique and creative manufacturing environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 18, 2026
Full time
Your new company You will be joining a growing design-led manufacturing organisation based in Co. Monaghan, just 5 minutes away from the village of Aughnacloy. Founded in 2009, the business has evolved into an internationally recognised producer of high-quality products, supplying to over 55 countries worldwide and delivering bespoke solutions for major global hospitality, retail and commercial brands. The company prides itself on craftsmanship, creativity, continuous improvement and a collaborative team culture, with a strong focus on quality, innovation and exceptional customer service. Your new role In your new role as Production Manager, you will take responsibility for overseeing the daily production operations within a fast-paced, bespoke manufacturing environment. You will coordinate production workflows to ensure all orders meet strict dispatch deadlines while managing the planning, scheduling and execution of all production activities. The role requires you to continuously monitor processes to identify opportunities for optimisation and improved efficiency, while ensuring full adherence to quality standards, materials management procedures and health and safety regulations. You will support Production Supervisors in organising staffing levels and delivering training where needed, fostering an environment in which high standards of workmanship, teamwork and accountability are consistently upheld. You will also play a key role in addressing operational challenges and driving continuous improvement throughout the production process in a dynamic and growing organisation. What you'll need to succeed To succeed in this role, you will bring at least three years' proven supervisory or production management experience, ideally within a manufacturing environment, with exposure to metal fabrication considered an advantage. You will have experience using MRP systems and a solid understanding of continuous improvement principles. Strong communication skills are essential, as is the ability to lead, motivate and develop teams in a fast paced setting. You will be highly organised, detail oriented and capable of working under pressure while maintaining flexibility and a proactive, solutions focused attitude. Strong computer skills and fluency in English are required, along with a commitment to quality, teamwork and maintaining high operational standards. What you'll get in return In return, you will be joining an expanding organisation where innovation and personal development are central to the company's ethos. You will work within a supportive culture built on collaboration, knowledge sharing and continuous improvement, where respect, humility and a positive attitude are valued. The company offers a competitive salary depending on experience, dayshift hours, Monday to Thursday 8am to 5:30pm and Friday 8am to 11am, along with the opportunity to influence production strategy and contribute meaningfully to the continued growth of a business with an international footprint. This full time, onsite role provides the platform to make a significant impact in a unique and creative manufacturing environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are seeking a highly organised and proactive Office Manager to oversee the day-to-day administrative operations within a busy manufacturing environment. This role requires someone who is "on it" at all times - able to prioritise effectively, manage multiple tasks, and ensure the office runs smoothly and efficiently. The successful candidate will manage a small office team of approximately five staff members and act as a key link between administration, production, accounts, and senior management. Key Responsibilities Office & Administration Management Oversee the smooth day-to-day running of the office within a fast-paced manufacturing setting Implement and maintain efficient administrative systems and procedures Monitor workflow to ensure all documentation, orders, and communications are processed accurately and on time Maintain company records, contracts, and compliance documentation Ensure effective document control for production paperwork, delivery notes, purchase orders, and invoicing Team Management Lead, supervise, and support a team of approximately 5 office staff Delegate tasks effectively and monitor performance to ensure deadlines are met Provide training, guidance, and ongoing support to team members Conduct performance reviews and manage attendance and holidays Foster a positive, productive, and accountable team environment Production & Operations Support Liaise closely with the production department to ensure accurate order processing and scheduling Coordinate between sales, purchasing, warehouse, and manufacturing teams Monitor order progress to ensure customer deadlines are achieved Identify and resolve administrative or operational issues promptly Customer & Supplier Coordination Oversee customer service standards and ensure professional handling of enquiries and complaints Support purchasing processes and supplier communications Monitor stock administration and assist with procurement documentation Financial & Reporting Duties Oversee invoicing, purchase orders, and credit control processes Support payroll preparation and HR documentation where required Produce reports for senior management on KPIs, performance, and office efficiency Monitor office budgets and control overhead expenditure Compliance & Health & Safety Ensure office compliance with company policies and industry regulations Support health and safety administration within the office environment Maintain confidentiality and data protection standards Candidate Requirements Proven experience in an Office Manager or senior administrative role (manufacturing experience desirable) Strong leadership skills with experience managing a small team Excellent organisational and time-management abilities Confident communicator across all levels of the business Strong IT skills (Microsoft Office, ERP/MRP systems advantageous) Ability to work under pressure and prioritise effectively High attention to detail and problem-solving capability Salary: 35k-38k
Mar 18, 2026
Full time
We are seeking a highly organised and proactive Office Manager to oversee the day-to-day administrative operations within a busy manufacturing environment. This role requires someone who is "on it" at all times - able to prioritise effectively, manage multiple tasks, and ensure the office runs smoothly and efficiently. The successful candidate will manage a small office team of approximately five staff members and act as a key link between administration, production, accounts, and senior management. Key Responsibilities Office & Administration Management Oversee the smooth day-to-day running of the office within a fast-paced manufacturing setting Implement and maintain efficient administrative systems and procedures Monitor workflow to ensure all documentation, orders, and communications are processed accurately and on time Maintain company records, contracts, and compliance documentation Ensure effective document control for production paperwork, delivery notes, purchase orders, and invoicing Team Management Lead, supervise, and support a team of approximately 5 office staff Delegate tasks effectively and monitor performance to ensure deadlines are met Provide training, guidance, and ongoing support to team members Conduct performance reviews and manage attendance and holidays Foster a positive, productive, and accountable team environment Production & Operations Support Liaise closely with the production department to ensure accurate order processing and scheduling Coordinate between sales, purchasing, warehouse, and manufacturing teams Monitor order progress to ensure customer deadlines are achieved Identify and resolve administrative or operational issues promptly Customer & Supplier Coordination Oversee customer service standards and ensure professional handling of enquiries and complaints Support purchasing processes and supplier communications Monitor stock administration and assist with procurement documentation Financial & Reporting Duties Oversee invoicing, purchase orders, and credit control processes Support payroll preparation and HR documentation where required Produce reports for senior management on KPIs, performance, and office efficiency Monitor office budgets and control overhead expenditure Compliance & Health & Safety Ensure office compliance with company policies and industry regulations Support health and safety administration within the office environment Maintain confidentiality and data protection standards Candidate Requirements Proven experience in an Office Manager or senior administrative role (manufacturing experience desirable) Strong leadership skills with experience managing a small team Excellent organisational and time-management abilities Confident communicator across all levels of the business Strong IT skills (Microsoft Office, ERP/MRP systems advantageous) Ability to work under pressure and prioritise effectively High attention to detail and problem-solving capability Salary: 35k-38k
Client Manager (Practice) - Hull Ready to take the next step and shape growth? What's on offer? c£55k - £65k 25 days holiday plus bank holidays Onsite parking Ongoing training and development opportunities Fantastic working culture Campbell Grove Talent are partnering with an ambitious and relationship led firm of Accountants who are looking for a Client Manager to take ownership of a portfolio and help drive the next phase of growth. What will you actually do? Own and grow your client portfolio - are you ready to treat it like your own business? Lead client meetings that go beyond compliance - can you turn numbers into decisions? Deliver high quality management info (cashflow, budgets, forecasts, year end accounts) that clients actually use Review work, raise standards, and mentor others - do you enjoy making teams better? Spot and deliver tax planning opportunities Identify opportunities, start conversations, win new work Contribute to FD-level support What makes you a fit? Qualified (ACCA/ACA/CIMA or equivalent) with solid Practice experience Comfortable owning relationships and having honest, sometimes challenging conversations Tech-savvy (Xero or similar) and open to new tools Commercially aware - do you naturally look for ways to add value ? Why join? Real influence on clients and the firm's direction Clear growth plans and you won't be standing still A role that blends advisory, leadership, and business development For further details, please reach out to Emma Dugdale or Lucy Regan.
Mar 18, 2026
Full time
Client Manager (Practice) - Hull Ready to take the next step and shape growth? What's on offer? c£55k - £65k 25 days holiday plus bank holidays Onsite parking Ongoing training and development opportunities Fantastic working culture Campbell Grove Talent are partnering with an ambitious and relationship led firm of Accountants who are looking for a Client Manager to take ownership of a portfolio and help drive the next phase of growth. What will you actually do? Own and grow your client portfolio - are you ready to treat it like your own business? Lead client meetings that go beyond compliance - can you turn numbers into decisions? Deliver high quality management info (cashflow, budgets, forecasts, year end accounts) that clients actually use Review work, raise standards, and mentor others - do you enjoy making teams better? Spot and deliver tax planning opportunities Identify opportunities, start conversations, win new work Contribute to FD-level support What makes you a fit? Qualified (ACCA/ACA/CIMA or equivalent) with solid Practice experience Comfortable owning relationships and having honest, sometimes challenging conversations Tech-savvy (Xero or similar) and open to new tools Commercially aware - do you naturally look for ways to add value ? Why join? Real influence on clients and the firm's direction Clear growth plans and you won't be standing still A role that blends advisory, leadership, and business development For further details, please reach out to Emma Dugdale or Lucy Regan.
Our client is widely recognised as a specialist market leader in their Food Production sector. As a mid-tier, progressive and ambitious company, they have carved out a successful niche as a supplier of choice. Due to ongoing expansion, a superb opportunity has arisen for an ambitious, motivated and dynamic Key Account Executive/Manager to play a key role in the current and future growth and success of the business. KEY DUTIES SUMMARY Develop and execute a robust business plan for each of your accounts that are in line with the business's growth plans and strategy. Actively manage all price files, promotions, category reviews, annual account plans and term negotiations. To hit and exceed sales forecast through the effective management of your accounts. Creation and analysis of sales / pricing reports for Head of Depts and customers. Manage price negotiations with customers to ensure that the business continues to remain profitable and that margin is protected. Work collaboratively within the Sales & Marketing department to deliver continued sales success for the company. Represent the company and your department in all colleague and customer interactions. Develop and maintain excellent working relationships with new and existing customers. Attend events and exhibitions throughout the UK & Ireland raising awareness of the brand. Assume full responsibility for day-to-day management of agreed accounts. Ensure customer needs and objectives are delivered in a timely and efficient manner to promote a high level of customer service. THE PERSON Ideally educated to degree level or equivalent A minimum of 2-3 years' experience in Key Account Management in FMCG / Produce sector. Able to travel as required Collaboration and teamwork Strong commercial and financial acumen Exceptional interpersonal and people skills Someone who strives for excellence in everything they do Looking to build a long-term career with a company that will reward performance and excellence SALARY An attractive salary based on experience within the range of £40k - £45k per annum will be on offer to the successful candidate. The base salary is negotiable and will depend on experience and what the person can bring to the role. There will also be the opportunity to be part of the yearly company bonus scheme. TO APPLY Please forward your CV using the link. Alternatively, Please call Declan Rushe, Director in total confidence on zero seven five four zero four eight one seven six zero for further details. I am available every day including weekends to 9pm so please feel free to contact me outside normal working hours if it is easier for you. Rushe Executive Search Ltd is acting as an Employment Agency for this position.
Mar 18, 2026
Full time
Our client is widely recognised as a specialist market leader in their Food Production sector. As a mid-tier, progressive and ambitious company, they have carved out a successful niche as a supplier of choice. Due to ongoing expansion, a superb opportunity has arisen for an ambitious, motivated and dynamic Key Account Executive/Manager to play a key role in the current and future growth and success of the business. KEY DUTIES SUMMARY Develop and execute a robust business plan for each of your accounts that are in line with the business's growth plans and strategy. Actively manage all price files, promotions, category reviews, annual account plans and term negotiations. To hit and exceed sales forecast through the effective management of your accounts. Creation and analysis of sales / pricing reports for Head of Depts and customers. Manage price negotiations with customers to ensure that the business continues to remain profitable and that margin is protected. Work collaboratively within the Sales & Marketing department to deliver continued sales success for the company. Represent the company and your department in all colleague and customer interactions. Develop and maintain excellent working relationships with new and existing customers. Attend events and exhibitions throughout the UK & Ireland raising awareness of the brand. Assume full responsibility for day-to-day management of agreed accounts. Ensure customer needs and objectives are delivered in a timely and efficient manner to promote a high level of customer service. THE PERSON Ideally educated to degree level or equivalent A minimum of 2-3 years' experience in Key Account Management in FMCG / Produce sector. Able to travel as required Collaboration and teamwork Strong commercial and financial acumen Exceptional interpersonal and people skills Someone who strives for excellence in everything they do Looking to build a long-term career with a company that will reward performance and excellence SALARY An attractive salary based on experience within the range of £40k - £45k per annum will be on offer to the successful candidate. The base salary is negotiable and will depend on experience and what the person can bring to the role. There will also be the opportunity to be part of the yearly company bonus scheme. TO APPLY Please forward your CV using the link. Alternatively, Please call Declan Rushe, Director in total confidence on zero seven five four zero four eight one seven six zero for further details. I am available every day including weekends to 9pm so please feel free to contact me outside normal working hours if it is easier for you. Rushe Executive Search Ltd is acting as an Employment Agency for this position.
Carrington West are pleased to offer this outstanding vacancy with one of the most innovative and progressive consultancies in the civil engineering/highway engineering market. The role of Principal Ecologist offers the successful candidate a chance to work on large local civil environmental schemes. The role is to lead a multidisciplinary team in the delivery of a range of environmental, ecological, landscape planning and associated professional services to internal and external clients as part of the Environmental Consultancy. Day to day job objectives: Effectively manage available resources and capacity within the team to ensure successful delivery of the teams' work programme. Implement and manage the provision of specialist technical expertise and project delivery which may be complex and significant to achieve quality, programme and financial targets meeting customer and stakeholder requirements. Manage the provision of specialist technical expertise in the delivery of team disciplines as part of the planning process, which may include the provision of an expert witness role at the inquiry, to achieve compliance with legislation, and national and local policies. Manage the service area to colleagues, clients or third parties to support the delivery of projects across the organisation that may be complex and large-scale. Identify development and market opportunities to contribute to the growth of the team service thereby supporting achievement of business plan objectives. Lead, coach, and develop team members to achieve their potential and deliver effective business results. Hold team members to account to comply with internal and external standards of statutory responsibilities, duties, policies and procedures to ensure standards are met to maintain a consistent and high-quality service. Act as an ambassador for individual schemes and the Company across professional, business and community events and networks at local and regional levels to maintain a positive company reputation, build relationships with third parties and promote internal expertise for business development. What experience you will need: Relevant degree and Chartership of a relevant professional institute, or equivalent post qualification experience/knowledge gained through practical experience in an ecological or landscape planning consultancy, full CIEEM or LI membership and ongoing CPD requirements eligible for Chartership. Extensive post-qualification experience accomplishing a broad background in either of the specialism areas below: oEcological survey and assessment including preparing chapters for Environmental Statements, ecological mitigation design/delivery (including Ecological Clerk of Works role) and hold a minimum Level 1 Natural England Bat Licence in combination with at least 1 other protected species licence. oLandscape Planning and Landscape Visual Impact Assessment (LVIA); Co-ordination and compilation of complete Environmental Impact Assessment (EIA), delivery of both EIA Scoping and full Environmental Statement (ES) landscape chapters, development of landscape mitigation proposals/measures across a wide variety of development projects. Strong knowledge of relevant UK and European legislation, policy and guidance along with a good understanding/experience of either: oHabitats Regulations Assessment and Biodiversity Net Gain Calculations oPublic Inquiry, Protected Landscape designations, Green Belt, Heritage & Conservation designations, Landscape Character Assessments and providing independent Consultation Advice to Local Authority Planners Ability to lead a team in a busy environmental services team, to make decisions and solve problems to meet team objectives and operational targets and be able to prioritise available team resources to meet the needs of the business. Excellent interpersonal skills to gain agreement and acceptance of others including colleagues, senior managers and clients. Ability to work collaboratively and actively involve colleagues and members of the team. Strong ICT skills including competence in specialist computer applications used to support ecological or landscape visual impact assessments including GIS software packages. Thorough working knowledge of health and safety, technical, planning, and other legislation /good practices appropriate to ecology or landscape planning assessments. Proven experience in providing information, communicating, and working collaboratively with internal and external customers, stakeholders and colleagues to achieve delivery objectives. Proven experience in financial monitoring and control across a range of environmental consultancy projects. What you'll get in return: This is not only a great opportunity to work on local Environmental projects, but one where you will have a real opportunity to help influence the shape and character of the team's expansion over the coming years. A culture that helps you to achieve your full potential with clear, structured mentoring, investment and feedback. A competitive salary - not just to attract you to the business but also to recognise your ongoing contribution and capabilities. They also provide a leading pension scheme, and various perks and wellbeing initiatives to ensure you are properly looked after during your time with the business. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Mar 18, 2026
Full time
Carrington West are pleased to offer this outstanding vacancy with one of the most innovative and progressive consultancies in the civil engineering/highway engineering market. The role of Principal Ecologist offers the successful candidate a chance to work on large local civil environmental schemes. The role is to lead a multidisciplinary team in the delivery of a range of environmental, ecological, landscape planning and associated professional services to internal and external clients as part of the Environmental Consultancy. Day to day job objectives: Effectively manage available resources and capacity within the team to ensure successful delivery of the teams' work programme. Implement and manage the provision of specialist technical expertise and project delivery which may be complex and significant to achieve quality, programme and financial targets meeting customer and stakeholder requirements. Manage the provision of specialist technical expertise in the delivery of team disciplines as part of the planning process, which may include the provision of an expert witness role at the inquiry, to achieve compliance with legislation, and national and local policies. Manage the service area to colleagues, clients or third parties to support the delivery of projects across the organisation that may be complex and large-scale. Identify development and market opportunities to contribute to the growth of the team service thereby supporting achievement of business plan objectives. Lead, coach, and develop team members to achieve their potential and deliver effective business results. Hold team members to account to comply with internal and external standards of statutory responsibilities, duties, policies and procedures to ensure standards are met to maintain a consistent and high-quality service. Act as an ambassador for individual schemes and the Company across professional, business and community events and networks at local and regional levels to maintain a positive company reputation, build relationships with third parties and promote internal expertise for business development. What experience you will need: Relevant degree and Chartership of a relevant professional institute, or equivalent post qualification experience/knowledge gained through practical experience in an ecological or landscape planning consultancy, full CIEEM or LI membership and ongoing CPD requirements eligible for Chartership. Extensive post-qualification experience accomplishing a broad background in either of the specialism areas below: oEcological survey and assessment including preparing chapters for Environmental Statements, ecological mitigation design/delivery (including Ecological Clerk of Works role) and hold a minimum Level 1 Natural England Bat Licence in combination with at least 1 other protected species licence. oLandscape Planning and Landscape Visual Impact Assessment (LVIA); Co-ordination and compilation of complete Environmental Impact Assessment (EIA), delivery of both EIA Scoping and full Environmental Statement (ES) landscape chapters, development of landscape mitigation proposals/measures across a wide variety of development projects. Strong knowledge of relevant UK and European legislation, policy and guidance along with a good understanding/experience of either: oHabitats Regulations Assessment and Biodiversity Net Gain Calculations oPublic Inquiry, Protected Landscape designations, Green Belt, Heritage & Conservation designations, Landscape Character Assessments and providing independent Consultation Advice to Local Authority Planners Ability to lead a team in a busy environmental services team, to make decisions and solve problems to meet team objectives and operational targets and be able to prioritise available team resources to meet the needs of the business. Excellent interpersonal skills to gain agreement and acceptance of others including colleagues, senior managers and clients. Ability to work collaboratively and actively involve colleagues and members of the team. Strong ICT skills including competence in specialist computer applications used to support ecological or landscape visual impact assessments including GIS software packages. Thorough working knowledge of health and safety, technical, planning, and other legislation /good practices appropriate to ecology or landscape planning assessments. Proven experience in providing information, communicating, and working collaboratively with internal and external customers, stakeholders and colleagues to achieve delivery objectives. Proven experience in financial monitoring and control across a range of environmental consultancy projects. What you'll get in return: This is not only a great opportunity to work on local Environmental projects, but one where you will have a real opportunity to help influence the shape and character of the team's expansion over the coming years. A culture that helps you to achieve your full potential with clear, structured mentoring, investment and feedback. A competitive salary - not just to attract you to the business but also to recognise your ongoing contribution and capabilities. They also provide a leading pension scheme, and various perks and wellbeing initiatives to ensure you are properly looked after during your time with the business. If you feel that you are right for this role technically, but the salary, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Infrastructure & Transportation professionals keen to make their introductions for future months or years. Carrington West's Highways, Transport & Infrastructure division is the fastest growing in the country, our specialist team has a combined over 100+ years' experience in this market. Please call Adam Butler at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us.
Customer Support Team Leader Cardiff negotiable depending on experience Are you looking to step into a role where you will support a market leading organisation known for delivering first class service and smooth project execution for major household brands? Due to an internal promotion , the following role has become available to manage a team of Account Support Executives on a day to day basis. Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. The Role Lead and support the Internal Support Team on a day to day basis Deliver excellent service to clients both external and internal Monitor and achieve internal and external KPIs Coach team members through side by side sessions Support Personal Development Plans and team development Assist with recruitment, inductions, and probation reviews Ensure timely completion of documentation including month end invoicing Identify and implement process improvements The person Previous team leader or supervisor experience (customer support/internal sales preferred) Strong coaching and people management skills Organised, proactive, and KPI focused Excellent communication and stakeholder management skills In return You will be joining a well-regarded organisation known for reliability and operational excellence You will work with major national retail brands There is a supportive culture with development opportunities
Mar 18, 2026
Full time
Customer Support Team Leader Cardiff negotiable depending on experience Are you looking to step into a role where you will support a market leading organisation known for delivering first class service and smooth project execution for major household brands? Due to an internal promotion , the following role has become available to manage a team of Account Support Executives on a day to day basis. Working closely with the Customer Relations Manager, you will play a key role in ensuring exceptional service delivery, supporting a high value client base, and driving continuous improvement across the team. The Role Lead and support the Internal Support Team on a day to day basis Deliver excellent service to clients both external and internal Monitor and achieve internal and external KPIs Coach team members through side by side sessions Support Personal Development Plans and team development Assist with recruitment, inductions, and probation reviews Ensure timely completion of documentation including month end invoicing Identify and implement process improvements The person Previous team leader or supervisor experience (customer support/internal sales preferred) Strong coaching and people management skills Organised, proactive, and KPI focused Excellent communication and stakeholder management skills In return You will be joining a well-regarded organisation known for reliability and operational excellence You will work with major national retail brands There is a supportive culture with development opportunities
Client Services Coordinator Cardiff From 27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations. The role Coordinate daily activities between clients, suppliers, and internal teams Respond to client enquiries promptly and maintain strong professional relationships Monitor stock levels, forecast requirements, and arrange timely replenishment Liaise with suppliers to secure competitive pricing and ensure timely delivery Prepare clear reports and updates for managers, clients, and colleagues Support continuous improvement initiatives and process efficiency The person Experience in customer service, administration, coordination, or supply chain roles Strong organisational skills and the ability to manage competing priorities Confident communicator, able to build positive relationships with clients and suppliers Strong competency in Excel (Power BI desirable ) In return You will be joining a respected company with a reputation for reliability and operational excellence You will work with major national retail brands They provide a collaborative, supportive culture with opportunities for development
Mar 18, 2026
Full time
Client Services Coordinator Cardiff From 27k depending on experience We have an opportunity to step into a key role supporting a market leading organisation known for delivering first class service and support for major household brands. Our client, an innovator in full service retail solutions, is looking to strengthen their Support team by recruiting for a Client Services Coordinator to manage the day to day coordination for high value client accounts. You will work closely with the Team Leader and internal teams to ensure excellent client service and efficient operations. The role Coordinate daily activities between clients, suppliers, and internal teams Respond to client enquiries promptly and maintain strong professional relationships Monitor stock levels, forecast requirements, and arrange timely replenishment Liaise with suppliers to secure competitive pricing and ensure timely delivery Prepare clear reports and updates for managers, clients, and colleagues Support continuous improvement initiatives and process efficiency The person Experience in customer service, administration, coordination, or supply chain roles Strong organisational skills and the ability to manage competing priorities Confident communicator, able to build positive relationships with clients and suppliers Strong competency in Excel (Power BI desirable ) In return You will be joining a respected company with a reputation for reliability and operational excellence You will work with major national retail brands They provide a collaborative, supportive culture with opportunities for development
Would you like to work from home and be rewarded for sharing your opinion? Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. Mystery Shopping Product Testing Focus Groups Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now and register on our website so we can keep you updated with suitable opportunities by email - it takes under 60 seconds. Research Tribe members come from a variety of work backgrounds including administration, customer service, accounts, finance, retail, sales, HR, social care, marketing and the NHS. Whether you re a student, graduate, retired, unemployed or currently employed as an administrator, receptionist, data entry assistant, manager, delivery driver, nurse, cleaner, teacher, chef, waiter, support worker or night shift warehouse operative you ll be in great company!
Mar 18, 2026
Full time
Would you like to work from home and be rewarded for sharing your opinion? Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. Mystery Shopping Product Testing Focus Groups Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now and register on our website so we can keep you updated with suitable opportunities by email - it takes under 60 seconds. Research Tribe members come from a variety of work backgrounds including administration, customer service, accounts, finance, retail, sales, HR, social care, marketing and the NHS. Whether you re a student, graduate, retired, unemployed or currently employed as an administrator, receptionist, data entry assistant, manager, delivery driver, nurse, cleaner, teacher, chef, waiter, support worker or night shift warehouse operative you ll be in great company!
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
Mar 18, 2026
Full time
PROPERTY MANAGER POSITION AT PREMIER ESTATES LOCATION - Hybrid with a Hertfordshire/Buckinghamshire/Essex/Swindon based portfolio WORKING HOURS - Monday to Friday 0900 - 1730 SALARY - Competitive CONTRACT - Full-time, Permanent ABOUT US Premier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients. BENEFITS Hybrid Working Free fruit in the office Day off on your Birthday Free staff events Westfield Health cash back plan, with surgery options Pay day butties (in the office) 25 days holiday plus the option to buy extra holiday. Christmas closure JOB DESCRIPTION We have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Reading office if required and regular site visits around Hertfordshire/Buckinghamshire/Essex/Swindon. Responsibilities will include, but are not limited to; Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance works Arrange insurance cover and instigate insurance claims Prepare yearly service charge estimates and monitor collection of service charges and other payments required by the lease Audit of accounts and monitor expenditure on all schemes Ensure compliance across sites Perform weekly site visits Arrange, attend, and lead site meetings Regular site visits (Clean full UK driving license required) Please Note: You will be provided with the relevant guidance and support to be successful in the role WHAT WE ASK FROM YOU; Previous property management experience and a passion for providing exceptional quality and service Ability to plan, organise and prioritize work. Ability to work independently from home once trained. Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation. Excellent team player Proficient IT Skills Strong Multi-Tasking Ability Ability to grasp new concepts quickly TPI associate or working towards Full UK driving license For more information about this position, or to find out more about Premier Estates, please visit our for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details. All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.
National Account Manager - Frozen Food / Bakery products - UK 45,000 - 50,000 OTE 100,000+ (Uncapped commission) Monday - Friday, Company Car or car allowance, Tailored Benefits Package Our client is a leading bakery manufacturer that is dedicated to producing products that's quality is recognised as second to none. With a strong order book and due to growth into various export markets they are looking for a National Account Manager to join their sales team. Role & Responsibilities : Increasing wholesale customer portfolio including identifying opportunities, communicating with new and existing clients, building and developing relationships Formulating customer specific sales plans/strategies Develop and execute strategic plans Develop and execute on pricing strategies Understand customer KPIs, targets and review performance Customer facing including presentations to large wholesale customers including product samples organizing and managing regular customer meetings Completing market reviews, designing sales strategy Liaising with the New Product Development team and the technical teams Manage and direct all sales efforts as National Account Manager for assigned customers across the UK Defend and expand existing base of own brand and white brand sales Participate in the development, implementation and achievement of annual budgets. Analyze business trends to develop business growth strategy and manage total opportunity pipeline. Work closely with Supply Chain team to maximise sustainable sales Knowledge, Skills & Experience: Previous Account Management and Business Development experience within the FMCG sector, particularly bakery, frozen food Experience dealing with retailers Experience presenting and selling to large group buyers Excellent communication skills Ability to multitask Benefits Package: 45,000 - 50,000 OTE 100,000+ (Uncapped commission) Monday - Friday, Company Car or car allowance, Tailored Benefits Package If you are interested in the role or looking for something similar please contact our Managing Consultant, Emma Hardman If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 18, 2026
Full time
National Account Manager - Frozen Food / Bakery products - UK 45,000 - 50,000 OTE 100,000+ (Uncapped commission) Monday - Friday, Company Car or car allowance, Tailored Benefits Package Our client is a leading bakery manufacturer that is dedicated to producing products that's quality is recognised as second to none. With a strong order book and due to growth into various export markets they are looking for a National Account Manager to join their sales team. Role & Responsibilities : Increasing wholesale customer portfolio including identifying opportunities, communicating with new and existing clients, building and developing relationships Formulating customer specific sales plans/strategies Develop and execute strategic plans Develop and execute on pricing strategies Understand customer KPIs, targets and review performance Customer facing including presentations to large wholesale customers including product samples organizing and managing regular customer meetings Completing market reviews, designing sales strategy Liaising with the New Product Development team and the technical teams Manage and direct all sales efforts as National Account Manager for assigned customers across the UK Defend and expand existing base of own brand and white brand sales Participate in the development, implementation and achievement of annual budgets. Analyze business trends to develop business growth strategy and manage total opportunity pipeline. Work closely with Supply Chain team to maximise sustainable sales Knowledge, Skills & Experience: Previous Account Management and Business Development experience within the FMCG sector, particularly bakery, frozen food Experience dealing with retailers Experience presenting and selling to large group buyers Excellent communication skills Ability to multitask Benefits Package: 45,000 - 50,000 OTE 100,000+ (Uncapped commission) Monday - Friday, Company Car or car allowance, Tailored Benefits Package If you are interested in the role or looking for something similar please contact our Managing Consultant, Emma Hardman If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Administrator Role: Temporary to Permanent Location: Swindon Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors. The Role: Day to day activities include phone and email communication with clients. Answer end consumer queries i.e. issue refunds Deal with couriers General Administration. Compiling reports. Quoting customers for ad-hoc services or requests. Liaising with suppliers and Account Managers Skills and Experience: Great interpersonal skills The ability to multi-task Excellent IT skills and the ability to pick up new software packages is essential. Experience of working in a busy office environment. Good customer service skills and attention to detail required. Flexibility, working alone or as part of a team. Previous and proven experience in a commercial customer service/administration environment Benefits: Competitive salary Parking On Site 40 Hour week Working hours 9:00 to 5:30, Mon - Fri Our client is based outside of Swindon and your own transport would be essential for this role By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Mar 18, 2026
Seasonal
Customer Service Administrator Role: Temporary to Permanent Location: Swindon Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors. The Role: Day to day activities include phone and email communication with clients. Answer end consumer queries i.e. issue refunds Deal with couriers General Administration. Compiling reports. Quoting customers for ad-hoc services or requests. Liaising with suppliers and Account Managers Skills and Experience: Great interpersonal skills The ability to multi-task Excellent IT skills and the ability to pick up new software packages is essential. Experience of working in a busy office environment. Good customer service skills and attention to detail required. Flexibility, working alone or as part of a team. Previous and proven experience in a commercial customer service/administration environment Benefits: Competitive salary Parking On Site 40 Hour week Working hours 9:00 to 5:30, Mon - Fri Our client is based outside of Swindon and your own transport would be essential for this role By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.
Fairford Associates
Newcastle Upon Tyne, Tyne And Wear
Job title Security Operations Manager Location: North-East S alary: £36,500-£38,500 , Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum Why Join? My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Mar 18, 2026
Full time
Job title Security Operations Manager Location: North-East S alary: £36,500-£38,500 , Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum Why Join? My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors. The Opportunity I am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers. What You ll Be Doing Lead and manage the day-to-day security operations across multiple sites and contracts Involvement on the duty manager rota which would be 1 in 3 weekends Support, mentor, and develop security teams to deliver a first-class service Ensure full compliance with UK security industry standards and regulations Build and maintain strong client relationships through exceptional service delivery and communication/liaison Oversee incident response, investigations, and accurate reporting Recruit, train, and guide security personnel to success Delegate tasks to appropriate colleagues conduct regular audits to ensure continuous improvement of standards Oversee other key elements such as discipline, H&S, company vehicles, etc About You You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management. Possess a strong understanding of on the ground operations. NEBOSH/IOSH Health and Safety qualified Possess a UK driving license Reside in the North-East Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
We are currently recruiting for a Hire Desk Controller to join our Customer Service Team at our offices in Leeds . Reporting to the Hire Desk Manager you will be responsible for actively contributing to the region s performance through effective sales, customer service and administration. You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained. In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits discount on selected high street stores. Responsibilities include: • Own all inbound customer enquiries regardless of the enquiry type seeing them through to resolution. • New account opening and onboarding of new customers • Providing quotations and identifying any cross or upselling opportunities to customers using a sales through service approach. • Follow up of open quotes to drive revenue performance within the allocated region • Capture of accurate data within the order entry process to ensure a seamless service for our customers and to minimise disputes • Understand and articulate product range (customer gets the right machine for the job). • Build and maintain strong interdepartmental relationships, to ensure a collaborative customer focused working environment is achieved resulting in a positive customer experience • Deal with all customers queries quickly, efficiently and cost effectively. • Respond/Resolve/Escalate customer related problems or service issues owning through to resolution. The ideal candidate will have/be: • Experience of inbound and outbound telephone-based account management, telesales or customer service in a business-to-business environment • Hard working with a high level of customer focus • Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers • Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer • Proactive, high energy team player, ability to work closely with colleagues at all levels. • Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms • Strong verbal and written communication skills, who can work will with colleagues and customers of all levels Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Mar 18, 2026
Full time
We are currently recruiting for a Hire Desk Controller to join our Customer Service Team at our offices in Leeds . Reporting to the Hire Desk Manager you will be responsible for actively contributing to the region s performance through effective sales, customer service and administration. You will be the first point of contact for our customers, ensuring great relationships are built and a high level of service is always achieved. Through effective end to end hire management, you will contribute to maximising revenue, achieving profit targets, and ensuring customer retention is maintained. In return you will receive a Competitive Salary, 25 days annual leave plus bank holidays, Life Assurance, Westfield Health Cash Plan, Auto enrolment pension scheme & Lifestyle Benefits discount on selected high street stores. Responsibilities include: • Own all inbound customer enquiries regardless of the enquiry type seeing them through to resolution. • New account opening and onboarding of new customers • Providing quotations and identifying any cross or upselling opportunities to customers using a sales through service approach. • Follow up of open quotes to drive revenue performance within the allocated region • Capture of accurate data within the order entry process to ensure a seamless service for our customers and to minimise disputes • Understand and articulate product range (customer gets the right machine for the job). • Build and maintain strong interdepartmental relationships, to ensure a collaborative customer focused working environment is achieved resulting in a positive customer experience • Deal with all customers queries quickly, efficiently and cost effectively. • Respond/Resolve/Escalate customer related problems or service issues owning through to resolution. The ideal candidate will have/be: • Experience of inbound and outbound telephone-based account management, telesales or customer service in a business-to-business environment • Hard working with a high level of customer focus • Excellent telephone manner with the ability to keep calm under pressure and build rapport with customers • Ability to establish credibility act decisively, but able to recognise and support preferences and priorities of the customer • Proactive, high energy team player, ability to work closely with colleagues at all levels. • Able to demonstrate effective negotiation skills to ensure business is won on viable and competitive commercial terms • Strong verbal and written communication skills, who can work will with colleagues and customers of all levels Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON , a range of pioneering Material Handling Attachments (MHAs), and the SkySentry control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment
Ready for a career with Mazda / MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North , with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent Mazda / MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 18, 2026
Full time
Ready for a career with Mazda / MG? Exciting new opportunity for a Vehicle Sales Executive to join our team at our newly refurbished state-of-the-art site in Stockport. We re committed to providing our employees with a great experience when they re at work, supporting them to be the best they can be. We believe our passionate, enthusiastic and talented people are key to our continuing success, and are proud to be voted by our employees as a company who is an employer of choice. If that sounds like you, keep reading. Your future starts here We love diversity and welcome applications from all areas of sales including high street retail, automotive and more! The Role at a Glance: Vehicle Sales Executive Stockport £20,000 Basic Rising by £1k each year (£65,000+ OTE) Plus Excellent Benefits Including Company Car, Commission, Staff Car Scheme, Benefits, Manufacturer Training & Continuous Development. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North , with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Joining us as a Vehicle Sales Executive offers you the opportunity to develop your career with one of the world's most prestigious companies. The Vehicle Sales Executive Role: As a Sales Executive, you will be highly skilled at discovering customer needs and matching those with the right product. You ll likely be someone who has previously worked in a similar role, as an automotive sales executive or retail executive, demonstrating your ability to deliver great customer experiences. You ll get a buzz from personal interaction, listening and adapting, and guiding the customer towards the best choice for them. You ll be ready to apply your in-depth product knowledge to build the closest possible match between product and customer. As a Sales Executive with RRG Stockport you ll be proud to represent Mazda / MG, and you ll get great satisfaction from turning showroom visitors into loyal customers. About You: • Previous sales experience needed • Highly skilled at discovering customers needs and following through with exciting solutions • Enjoy working in a high-pressured environment, with a record of achieving challenging targets • Always curious with a willingness to learn and develop and stay on top of innovative products and complex technical information • Strong people and communication skills with the ability to quickly build rapport with our customers • Ability to take initiative and ownership of issues; with a can-do attitude • Strong communication skills easily builds up relationships internally and with customers, pleasant and demonstrates humility • Strong interest in automotive and agility to learn about new products • Listen and talk to customers, to uncover their needs and build trust and rapport Interested? Apply here for a fast-track path to the Hiring Manager. Your Experience / Background / Previous Roles May Include: High Street Retail Sales, Customer Advisor, Motoring Sales, Dealership Sales, Automotive Sales Consultant, Automotive Sales Representative, Automotive Account Manager, Auto Sales Coordinator, Car Sales Executive, Vehicle Sales Associate, Automotive Sales Coordinator, Car Sales Consultant, Retail, Customer Service, Sales, Business Development, Vehicle Service Advisor, Fleet Controller, Showroom Manager, Showroom Receptionist, Showroom Host. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Mar 18, 2026
Full time
Location: SHC Office, Seymour Buildings, with occasional visits to Daventry Street and Grove Dwellings; occasional remote working at Line Manager's discretion Hours: 21 hours per week, including an average of two evening meetings per month Salary: £49,000 pro rata Contract Type: Fixed term, 18 months Reporting to: Line Manager designated by the Management Committee (MC) Seymour Housing Co operative (SHC) was founded in 1976. We are driven by co operative values and democratic participation, and we aim to provide high quality, affordable housing for people who understand and support co operative living. We are seeking an experienced and motivated Housing & Co operative Services Manager to join our small, dedicated team. You will work closely with our Maintenance Manager and external service providers, and you will report to the Management Committee, through the designated Staff Line Manager. About the Role You will deliver high quality housing management services, support governance and record keeping, maintain strong, positive relationships with residents and partners, and ensure compliance with Co op policies, GDPR and regulatory standards. What We're Looking For If you are a motivated housing professional looking for a role where your work directly supports a democratic community, we would love to hear from you. You combine a deep commitment to co-operative values with a proven track record in housing management and delivering excellent customer service. You excel at working collaboratively with diverse members, committees, and external agencies and possess strong organisational and problem-solving skills. Overall, Purpose of the Role To deliver a professional, proactive housing management service for tenants and applicants, oversee day to day Co op operations, and ensure high quality administrative, governance, and service delivery support to the Management Committee (MC). The role includes responsibility for managing external contractors and ensuring compliance with relevant legislation, policies, and regulatory requirements. Key Responsibilities 1. Housing Management • Lead and coordinate day to day housing management operations, ensuring efficient service delivery and high quality tenant support. • Prepare and issue tenancy agreements, Good Neighbour Agreements and share certificates on behalf of the Co op. • Provide guidance on transfers, mutual exchanges and other housing options. • Enforce tenancy terms, working with the Maintenance Manager to ensure properties remain in good condition. • Conduct regular tenancy audits to maintain accurate member records. • Act as the Complaints Officer, resolving complaints in line with Co op policies and the Housing Ombudsman's Complaint Handling Code requirements, and providing required data and updates to the MC. • Liaise with local authorities and relevant agencies, providing timely updates to the MC • Serve as the Co op's designated safeguarding lead and escalate concerns to appropriate authorities. 2. Allocations and Lettings • Maintain records of property allocations in line with nomination agreements. • Monitor relevant housing legislation and advise the Allocations Subcommittee (ASC) and MC on necessary policy updates. • Service the ASC and support the convenor. • Organise and administer allocations panels, communicating outcomes to applicants and requesting additional documentation when needed. • Maintain and monitor the internal transfer list, ensuring accuracy, eligibility verification and prevention of fraudulent claims. • Complete thorough applicant checks to ensure eligibility and detect fraudulent applications. • Ensure efficient void turnaround to minimise income loss. 3. Co op Governance • Monitor changes in housing legislation and regulation and advise the MC when these require policy or procedural changes. • Circulate updated or new policies to all members. • Ensure the Co op meets statutory and regulatory requirements and follows good practice. • Develop initiatives to increase member engagement and participation in governance and committee work. • Provide administrative support to the MC and subcommittees, including preparing and issuing agendas, minutes, and reports within required deadlines (7 days prior). • Assist the Secretary with AGM organisation, including minutes, timely document distribution and facilitation of the nomination and election process. • Maintain clear, accessible informational resources to support member understanding of policies, procedures and Co op values. • Identify and coordinate training opportunities for MC members, subcommittee members, officers, volunteers and staff. 4. Financial and Legal Management Working within the authority delegated by the MC: • Liaise with the outsourced rent management provider to produce arrears reports, monitor repayment agreements and ensure arrears actions follow Co op policy. • Support members with housing benefit claims when required. • Represent the Co op in County Court matters (including arrears cases) and accompany bailiffs where necessary. • Arrange insurance renewals and obtain tenders when required. • Support the Treasurer, Finance Subcommittee and Maintenance Manager in preparing the annual budget. • Assist the Treasurer with calculations of rent and service charge increases and prepare communications to tenants. • Liaise with accountants and auditors as required. • Submit audited accounts and required documents to external bodies within deadlines. • Maintain petty cash records and manage the deposit of income from the Seymour Building laundries. 5. Office Administration and General Responsibilities • Ensure smooth day to day operation of the Co op office and maintain a professional, welcoming environment. • Oversee incoming and outgoing communications, ensuring timely and appropriate responses. • Maintain accurate, compliant electronic and physical records using relevant systems (including CHICs). • Coordinate with the Maintenance Manager, MC officers, managing agents and consultants to support efficient Co op operations. • Adhere to all Co op rules, policies and procedures including complaints, data protection, confidentiality, health and safety, equal opportunities, fraud prevention and value for money requirements. • Maintain strict confidentiality regarding members, finances and Co op operations. • Develop and maintain a comprehensive office manual to support member participation in Co op operations. • Provide cover for colleagues during absences to maintain continuity of essential functions. • Undertake additional reasonable duties aligned with the Co op's mission and agreed with the Line Manager or MC officers; boundaries of authority should be confirmed and documented as needed. Person Specification 1. Qualifications & Knowledge - Essential Minimum of 3 A levels or equivalent, with a good general standard of education. Strong understanding of housing management principles and practices, including governance arrangements for housing providers and co operatives. Knowledge of relevant housing legislation and regulatory frameworks, including RSH, Homes England, and the Housing Ombudsman. Clear understanding of data protection and confidentiality principles (GDPR). Desirable Qualifications Degree level education or equivalent. CIH Level 4 or 5 qualification or working towards this. Understanding of co operative governance structures and principles. 2. Experience - Essential Demonstrable experience in housing management or a closely related field. Proven ability to build and maintain positive relationships with diverse stakeholders (residents, committees, external agencies). Track record of delivering excellent customer service, including effective complaint handling and resolution. Experience liaising with external contractors and service providers. Experience in policy and procedure development and implementation. Experience of governance and record keeping, including minute taking and report writing. Proficiency using the Microsoft Office suite and relevant housing management systems (e.g., CHICS or similar). Desirable Experience Experience working within co operatives or member led organisations. Experience supporting democratic, participatory decision making environments. 3. Skills & Abilities Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks. Strong written and verbal communication skills, adaptable to a wide range of audiences. Ability to work independently and collaboratively, demonstrating initiative, flexibility, and problem solving capability. Strong numerical skills and proficiency with databases and relevant software. For further information and details of how to apply, please visit our website . Closing date: Monday 30 March
Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Mar 18, 2026
Contractor
Tenancy Services Officer Southend on Sea £17.84ph 12 weeks Temp - Permanent We are pleased to be recruiting for our client who is seeking an experienced Tenancy Services Officer. You will work with Support Services Officers within one of the new area Tenancy and Support Services Teams on a 12 week contract. You will be responsible for delivering an excellent, customer focused generic housing management service for residents. Duties & Responsibilities The Tenancy Services Officer will be expected to undertake any duties consistent with their role within the organisation You will also support the Tenancy and Support Services Manager and the Tenancy and Support Team Leader. To be accountable for the day-to-day management of approximately 500 dwellings To ensure that tenants comply with their Conditions of Tenancy To monitor all current accounts in arrears up to notice stage and to take appropriate action in accordance with the policies and procedures to minimise debts and maximise recovery To maximise customers' income through welfare benefits advice and liaise on their behalf with other agencies and teams such as Housing Benefit Team Responsible for investigating and resolving reports of low-risk anti-social behaviour/nuisance and using a wide range of tools to resolve cases at the earliest stage To be responsible for investigating and resolving reports of breaches of the conditions of tenancy and to take appropriate action in line with the policies and procedures Prepare documentation for legal/enforcement action Process any tenants' repair requests as required Carry out regular property/estate management/grounds maintenance inspections of your patch to ensure communal repairs and health and safety issues are reported and resolved To be aware of all relevant Housing Legislation and welfare benefits and advise tenants accordingly Compile reports where necessary, maintain tenancy records and ensure replies to correspondence and enquiries are responded to within set timescales To be aware of any major repair or improvement programmes being carried out within any part of the defined area and liaise with other officers as appropriate so as to ensure that tenants are fully consulted Assist by providing relevant background information to the Tenancy and Support Services Manager to ensure all complaints are handled effectively and efficiently and within the timescale laid down in the complaint's procedure Work in full partnership with the Specialist Income Management Team to ensure effective rent arrears procedures to minimise debts and maximise recovery Attend meetings as required to do so, including evening and weekend tenants' meetings Attend any training sessions as directed by the Tenancy and Support Services Manager Qualities & Knowledge required: Working knowledge of Housing Law/Welfare Benefits Up to date knowledge of best practice within a tenancy management service Full driving licence, daily use of a car is essential with business insurance Experience of Housing IT systems Able to attend evening and weekend meetings Able to work late night or early mornings A supportive team player Committed to customer care Able to cope under pressure An enhanced DBS disclosure Salary - £17.84ph Hours: Monday - Friday 8:30am - 5:15pm Hybrid working after training If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Job Advertisement: Estates & Support Services Manager Are you a dynamic leader with a passion for public services? Our client Gloucestershire Constabulary are seeking an enthusiastic Estates & Support Services Manager to join their team in Quedgeley, Gloucester. This is an exciting opportunity to make a real impact while earning a competitive daily rate of 450. About the Role: As the Estates & Support Services Manager, you will report directly to the Head of Estates and Support Services. Your role will be pivotal in setting a clear direction for the Service Desk, ensuring exceptional service delivery, meeting statutory obligations, and achieving value for money. Key Responsibilities: Lead and manage the Service Desk to ensure effective, efficient, and customer-focused operations. Oversee the management of contractors and procurement processes for high-quality services. Develop and maintain data management systems to monitor compliance, efficiency, and performance. Collaborate with the procurement service to establish key performance indicators for contractor service delivery. Manage planned capital projects and associated budgets, ensuring timely and cost-effective delivery. Foster strong relationships with internal and external stakeholders to ensure client needs are met. Support the Head of Department in continuous improvement initiatives and strategic planning. What We're Looking For: 5 years of managerial experience in public service with financial accountability. 10 years of experience in property or facilities management. Strong analytical skills with experience in data analysis and reporting. Proven ability to manage multi-disciplinary teams and deliver high-quality outcomes. Exceptional communication skills and a proactive problem-solving mindset. Qualifications: Essential: Maths and English (or equivalent A levels), and a vetted status to National NPPV 2 Full level. Desirable: PRINCE 2/MSP qualification and RICS Surveying Qualification/IWFM or similar. Experience: Delivering projects and working within a performance based environment, meeting statutory compliance requirements, KPIs and SLAs Significant experience of working with and analysis of spreadsheets and data analysis to deliver service improvements Managing multi stakeholder teams and requirements to achieve effective, quality outcomes Experience of working in a policy driven, data management environment Experience of managing risk, information and service compliance issues Working in a team based environment, collaboratively and individually Experience delivering high quality and consistent performance standards in client based service environment Experience of managing finances and budgets Proven and proactive problem solving experience, developing solutions and systems across a multi -disciplinary team Experience of developing data capture and ICT related systems Experience of developing strategies and plans, working at a strategic level Successful delivery of large projects or work programmes Experience of managing multi-disciplinary teams or groups Demonstrable and developed organisational and communication skills Experience of leading by example to promote best practice within the team and uphold the values of the Police staff Code of Conduct. Ability to work analytically and draw meaningful conclusions and practices from data Ability to make decisive, timey decisions working independently whilst accounting for risk and impact to the outcome Experience of writing detailed, comprehensive reports and design and delivery of presentations Our client is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates. Don't miss out on this amazing opportunity-apply now and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Mar 18, 2026
Seasonal
Job Advertisement: Estates & Support Services Manager Are you a dynamic leader with a passion for public services? Our client Gloucestershire Constabulary are seeking an enthusiastic Estates & Support Services Manager to join their team in Quedgeley, Gloucester. This is an exciting opportunity to make a real impact while earning a competitive daily rate of 450. About the Role: As the Estates & Support Services Manager, you will report directly to the Head of Estates and Support Services. Your role will be pivotal in setting a clear direction for the Service Desk, ensuring exceptional service delivery, meeting statutory obligations, and achieving value for money. Key Responsibilities: Lead and manage the Service Desk to ensure effective, efficient, and customer-focused operations. Oversee the management of contractors and procurement processes for high-quality services. Develop and maintain data management systems to monitor compliance, efficiency, and performance. Collaborate with the procurement service to establish key performance indicators for contractor service delivery. Manage planned capital projects and associated budgets, ensuring timely and cost-effective delivery. Foster strong relationships with internal and external stakeholders to ensure client needs are met. Support the Head of Department in continuous improvement initiatives and strategic planning. What We're Looking For: 5 years of managerial experience in public service with financial accountability. 10 years of experience in property or facilities management. Strong analytical skills with experience in data analysis and reporting. Proven ability to manage multi-disciplinary teams and deliver high-quality outcomes. Exceptional communication skills and a proactive problem-solving mindset. Qualifications: Essential: Maths and English (or equivalent A levels), and a vetted status to National NPPV 2 Full level. Desirable: PRINCE 2/MSP qualification and RICS Surveying Qualification/IWFM or similar. Experience: Delivering projects and working within a performance based environment, meeting statutory compliance requirements, KPIs and SLAs Significant experience of working with and analysis of spreadsheets and data analysis to deliver service improvements Managing multi stakeholder teams and requirements to achieve effective, quality outcomes Experience of working in a policy driven, data management environment Experience of managing risk, information and service compliance issues Working in a team based environment, collaboratively and individually Experience delivering high quality and consistent performance standards in client based service environment Experience of managing finances and budgets Proven and proactive problem solving experience, developing solutions and systems across a multi -disciplinary team Experience of developing data capture and ICT related systems Experience of developing strategies and plans, working at a strategic level Successful delivery of large projects or work programmes Experience of managing multi-disciplinary teams or groups Demonstrable and developed organisational and communication skills Experience of leading by example to promote best practice within the team and uphold the values of the Police staff Code of Conduct. Ability to work analytically and draw meaningful conclusions and practices from data Ability to make decisive, timey decisions working independently whilst accounting for risk and impact to the outcome Experience of writing detailed, comprehensive reports and design and delivery of presentations Our client is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates. Don't miss out on this amazing opportunity-apply now and let's create a brighter future together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
