Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Apr 04, 2026
Seasonal
Admin Officer Contract: September 2026 Salary: 15.59 PH Location: Kingston, Outer London 5 day's in office work setting Good administrative staff with excellent customer service skills are vital to the effective operation of the Courts, Tribunals and other offices within Her Majesty's Courts and Tribunals Service (HMCTS). Most of the staff within HMCTS are employed in administrative roles. HMCTS embraces Lean principles and continuous improvement techniques to provide high standards of customer service The key purpose of the role Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually seek to improve, within a framework of systems and processes (SOPS). Problem solving is carried out by reference to lean techniques (e.g. problem solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader or supervisor. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others. Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. Working as part of a flexible team, the postholder will be expected to undertake a range of the functions and responsibilities specified. It is not intended that each post will be responsible for the full range of duties. Key responsibilities Administration Preparing papers and files for court, tribunals, hearings and meetings. Producing court/tribunal documents. General photocopying and filing. Creating and updating records on in-house computer system and data input. Post opening and dispatch. Booking, preparing and organising meeting rooms, supporting training courses and other group activities. Preparing meeting agenda, joining instructions, handouts etc. Drafting Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions. Operations Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date Assisting court users, supporting listing and rota management, checking files Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin Handling counter (face to face), written and telephone enquiries. To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects To undertake ad hoc roles within the band such as Jury Bailiff Officer, L+D Co-ordinator, H+S roles Processing casework Including standard documentation and information, court orders, claims, fines and fees, legal aid Resulting courts accurately, interpreting accurately the information required on a court file To work to workload targets in terms of throughput and accuracy Checking and verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Ensuring compliance and administration documentation meet quality standards. Role holders may be required to cross check and validate work completed by colleagues. Collecting and assembling information For returns, results, accounts, statements, warrants, statistical analysis, reports etc. Work may require interpretation of source materials, preparation of bundles, chasing. Role holders will need to modify and adjust information and make decisions to allow work to be completed. Role holders will need to collect and assemble information to prepare for and run the daily TIB meeting, as required Undertaking calculations Produce basic statistical analysis reports and where required, process financial information. Checking the work of others, updating records, assessing the value of goods and/or property, reconciling accounts, preparing invoices, information gathering and running straightforward reports. Spending limited sums of money on behalf of an office or unit. Calculate the anticipated numbers of Jurors to be called and manage the numbers to be as efficient as possible Communicating with the public, the judiciary, other court and tribunal users and representatives of other agencies and Organisations Communicate and work with the Judiciary, Magistracy, the Cluster Managers, Court staff, and other internal and external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions, give advice on the completion of forms or court procedures etc and provide excellent customer service. To deliver a helpful, prompt, polite and "right first time" service to our internal and external customers Other duties The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. Skills & Qualifications 5 GCSE passes (or equivalent) grades A -C, or NVQ Business Administration level II or Administrative experience. Relevant computer skills to undertake the level of work required. Operational Delivery in HMCTS This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in Face-to-face roles in HMCTS for example a court usher Contact Centre roles in HMCTS for example call centre advisers Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration Being part of the operational delivery profession means belonging to a cross-government community of people. This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Apr 03, 2026
Full time
We're looking for talented estate agents with the drive to build their own business as a Territory Owner under the Yopa franchise. Yopa is one of the largest estate agency brands in the UK. Our service rivals the high street, while our unique technology-led offering gives customers a reason to choose us over the competition. We sell homes for a fair fixed fee that saves the average customer £2,800 (£6,000 in London), while also offering a No Sale, No Fee option that isn't available with our main competitors. Our award-winning hybrid service has been named the best of its kind in the UK, and we're rated 'excellent' by Trustpilot based on thousands of customer reviews. As a Territory Owner, you will have your own postcodes and the opportunity to grow your business without limits, with full control over your own agenda and helped by a team of Territory Managers. You'll be building your own agency, but far from being alone, you will be part of a close-knit regional team and benefit from everything Yopa has to offer in terms of business support, including: Fantastic free lead generation, with a focus on quality, from the central Yopa team with appointments booked in for you. Extra financial incentive for self-generated leads. Multiple revenue streams to help you diversify your business and income, including rewards for referring customers to our partnered conveyancers and our sister company Scout Financial Services. The option to set your own commission rates with No Sale, No Fee. The autonomy to run your own business with flexible hours that fit your existing commitments, and the freedom to employ your own team. No earnings cap - the only limit is your potential. An in-house marketing team providing personalised support, with free money every month to spend on marketing materials. Unique schemes that help you build your business's visibility in the local area, such as Yopa's successful Tech for Schools sponsorship programme. The full support of a team in our Contact Centres, including your own Personal Property Adviser to help your business stay in touch with your customers. Ongoing training and support from the Learning and Development team, mentorship from your Regional Director, and regular meetings with fellow colleagues and business owners. In return, we're looking for estate agents who: Already have strong experience in the world of estate agency, with a proven track record in valuing and listing homes, and who can confidently see the buying and selling journey through to completion. Demonstrate exceptional levels of customer service, with the willingness to help customers outside of 'office hours' and go the extra mile for that sale. Self-starters with the drive to build a long-term business that goes beyond the end of the month or the next paycheck. If you're a passionate estate agent who wants to own your own business, benefit from first-in-class support, and help build the future of estate agency, we want to hear from you!
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent 32,000 - 34,000 per annum, plus 2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, we are working with a respected housing provider to find a dedicated and proactive Money Adviser to join their team. This role focuses on supporting residents with financial challenges, providing vital advice on benefits, debt management, and income maximisation. Working within the social housing sector, you will have the opportunity to make a real difference by supporting residents at risk of financial hardship, particularly during the early stages of their tenancy. You will manage a varied caseload, deliver tailored advice, and work collaboratively with internal teams and external partners to sustain tenancies and reduce arrears. As a Money Adviser, you will support the organisation with a variety of specialist duties, including delivering one-to-one guidance, negotiating repayment plans, promoting financial capability, and contributing to wider community initiatives. Essential Criteria: Excellent communication skills (both written and verbal) Strong customer service and interpersonal skills Good numeracy and attention to detail Proven experience providing welfare benefits and debt advice Up-to-date knowledge of benefit legislation and debt management Ability to manage a varied caseload and work independently Experience working in a customer-focused environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using case management systems or specialist advice software Strong organisational and time management skills Knowledge of Financial Conduct Authority (FCA) standards Experience working with external partners and stakeholders Desirable: NVQ Level 4 in Advice and Guidance (or equivalent) Certificate in Money Advice Practice Experience delivering training or workshops Membership of the Institute of Money Advisers Authorised Debt Relief Order (DRO) Intermediary status Analytical and reporting skills You will be working for a forward-thinking organisation that values the skills, experience, and dedication of its people. Their strong focus on teamwork, empathy, and continuous improvement makes this an excellent opportunity for someone looking to make a meaningful impact. For your chance of securing this fantastic role, please apply online now!
Apr 03, 2026
Full time
Money Adviser (Welfare Rights Officer) Based in Bedford / Hybrid Full time, permanent 32,000 - 34,000 per annum, plus 2,000 car allowance Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you! Here at Howells, we are working with a respected housing provider to find a dedicated and proactive Money Adviser to join their team. This role focuses on supporting residents with financial challenges, providing vital advice on benefits, debt management, and income maximisation. Working within the social housing sector, you will have the opportunity to make a real difference by supporting residents at risk of financial hardship, particularly during the early stages of their tenancy. You will manage a varied caseload, deliver tailored advice, and work collaboratively with internal teams and external partners to sustain tenancies and reduce arrears. As a Money Adviser, you will support the organisation with a variety of specialist duties, including delivering one-to-one guidance, negotiating repayment plans, promoting financial capability, and contributing to wider community initiatives. Essential Criteria: Excellent communication skills (both written and verbal) Strong customer service and interpersonal skills Good numeracy and attention to detail Proven experience providing welfare benefits and debt advice Up-to-date knowledge of benefit legislation and debt management Ability to manage a varied caseload and work independently Experience working in a customer-focused environment Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) Experience using case management systems or specialist advice software Strong organisational and time management skills Knowledge of Financial Conduct Authority (FCA) standards Experience working with external partners and stakeholders Desirable: NVQ Level 4 in Advice and Guidance (or equivalent) Certificate in Money Advice Practice Experience delivering training or workshops Membership of the Institute of Money Advisers Authorised Debt Relief Order (DRO) Intermediary status Analytical and reporting skills You will be working for a forward-thinking organisation that values the skills, experience, and dedication of its people. Their strong focus on teamwork, empathy, and continuous improvement makes this an excellent opportunity for someone looking to make a meaningful impact. For your chance of securing this fantastic role, please apply online now!
Migrant Help have an exciting opportunity to recruit a Employability Client Adviser to join our team! Location: Kent (Home based) Contract: Fixed term until 31 March 2028, with potential to be extended or made permanent Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Employability Client Adviser role: Part of the Strategic Projects team, the Connect to Work Employability Client Adviser is a new and exciting role at Migrant Help. Connect to Work is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in April 2026, the programme will provide tailored support for each participant focussed on gaining sustainable employment. There is a strong emphasis on the Individual Placement and Support (IPS) model in the delivery of this programme. Key responsibilities of our Employability Client Adviser: Take responsibility for engaging with potential clients, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach. Be accountable for your caseload of assigned clients and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual s needs. Building rapport and a positive working relationship with each client. Assessing the client s starting position to decide how to best meet their needs. Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each client. Develop Employer engagement activities and build key relationships with local employers Providing challenge, advice, and guidance where appropriate, to develop clients capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. The experience and skills you need to become our Employability Client Adviser: ? Experience in the management of a caseload of individual clients according to a set of contractual standards and requirements ?Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed Ability to reflect on ways to continuously improve service deliver Ability to write short, accurate reports and feedback on service operational achievements A commitment to equal opportunity, anti-discriminatory and anti-oppressive principles and practices Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 15th April 2026 If you are interested in becoming our new Employability Client Adviser, please click 'APPLY' today. We look forward to hearing from you! We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Apr 03, 2026
Contractor
Migrant Help have an exciting opportunity to recruit a Employability Client Adviser to join our team! Location: Kent (Home based) Contract: Fixed term until 31 March 2028, with potential to be extended or made permanent Salary: £29,498 - Increasing to £33,590 following successful completion of a 6 months probation period About us: Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to people affected by displacement and exploitation across the UK. Our vision is for a global society that protects vulnerable people, treats them with respect and enables them to reach their full potential. The Employability Client Adviser role: Part of the Strategic Projects team, the Connect to Work Employability Client Adviser is a new and exciting role at Migrant Help. Connect to Work is a new initiative that offers enhanced support to defined cohorts of legally recognised refugees in the UK. Starting in April 2026, the programme will provide tailored support for each participant focussed on gaining sustainable employment. There is a strong emphasis on the Individual Placement and Support (IPS) model in the delivery of this programme. Key responsibilities of our Employability Client Adviser: Take responsibility for engaging with potential clients, explaining eligibility and bringing in referrals to the programme as part of a coordinated team approach. Be accountable for your caseload of assigned clients and working with them to address their learning, integration and employment needs in line with both contractual requirements and the individual s needs. Building rapport and a positive working relationship with each client. Assessing the client s starting position to decide how to best meet their needs. Creating and following through with individual Personal Development Plans, ensuring appropriate and effective activity is undertaken by each client. Develop Employer engagement activities and build key relationships with local employers Providing challenge, advice, and guidance where appropriate, to develop clients capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment. The experience and skills you need to become our Employability Client Adviser: ? Experience in the management of a caseload of individual clients according to a set of contractual standards and requirements ?Experience of providing one-to-one support and coaching to individuals with the ability to constructively challenge where needed Ability to reflect on ways to continuously improve service deliver Ability to write short, accurate reports and feedback on service operational achievements A commitment to equal opportunity, anti-discriminatory and anti-oppressive principles and practices Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore: This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must: Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.) Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment These are some of the benefits we offer: Our working week is 35 hours per week offering flexibility and work life balance Enhanced family friendly provisions Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata). Option to buy or sell up to 5 days of annual leave Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions. Wellbeing support. Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme. Closing Date: 15th April 2026 If you are interested in becoming our new Employability Client Adviser, please click 'APPLY' today. We look forward to hearing from you! We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job Please note this vacancy may close early depending on applications received As part of your role, it is important you operate within Migrant Help s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Apr 03, 2026
Full time
Location: Dorset Hub, based in Poole Salary: Grade 1.2 - £26,227 per annum pro rata Permanent Contract Part time 21 hours per week working pattern to be agreed with successful candidate Closing date: Thursday 16th April 2026 at 11.30 pm We re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity and you will play a key part in standing up to the housing emergency. About the role You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people. You will provide administrative support functions and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained are all aspects of this interesting, varied and vital role. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. About you With proven office administration and customer service experience, you will be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook. Someone who thrives in a fast paced and busy office environment, you have a flexible approach, are adaptable to change and enjoy learning new skills. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. About the team Our team in Dorset has been providing housing advice and support services within the area for over 20 years. We have office bases in Bournemouth, Weymouth and Poole as well as working in community venues and partner organisation sites. We deliver a wide range of housing rights, legal services, community and support work and advocate for change to fix the broken housing system. About Shelter Home is a human right. It s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. How to apply Please click Apply for Job below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the About you section of the job description, of no more than 350 words per point Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses. We prioritise diversity and have an inclusive and open mindset. CVs without supporting statements will not be considered. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
About The Role Team- Adviser Service Life Working Pattern - Home based. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience in underwriting Life, Critical Illness and Income protection Excellent customer focus and making the right decision Ability to manage workloads independently and to work as a team What this role is all about: In click apply for full job details
Apr 03, 2026
Full time
About The Role Team- Adviser Service Life Working Pattern - Home based. Full time, 37.5 hours per week. We are happy to discuss flexible working! Top 3 skills needed for this role: Experience in underwriting Life, Critical Illness and Income protection Excellent customer focus and making the right decision Ability to manage workloads independently and to work as a team What this role is all about: In click apply for full job details
CIBSE The Chartered Institution of Building Services Engineers
Company: CIBSE - The Chartered Institution of Building Services Engineers Title: Operations Director Location: London (hybrid working, minimum three days per week including organisational day on Monday) Salary: c. £95,000 Contract: Permanent, full time CIBSE is an organisation with a proud heritage, a global reputation for technical excellence and a deep sense of responsibility to the built environment. Supporting a community of 24,000 members across more than 100 countries, we advance and promote the art, science and practice of building services engineering, driving progress in sustainability, health, wellbeing and net zero. As our influence continues to grow and our international footprint expands at pace, we are seeking an Operations Director to lead, strengthen and continuously improve CIBSE's operational infrastructure. This is a key senior leadership role, overseeing critical central functions including Governance and Secretariat, IT and CRM, People & Culture, Process Management and internal service delivery. The postholder will provide strategic and operational leadership across these areas, advancing our already robust and scalable infrastructure and ensuring our policies, processes and systems remain efficient, customer focused and fit for purpose. You will help embed a proactive approach to international operations, ensuring our growing global workforce and offices receive consistent, high quality support. Acting as a trusted adviser to the Chief Executive, senior leadership team and Trustees, you will ensure operational excellence underpins and enables the organisation's strategy. This is a highly varied, fast paced and hands on role suited to an individual with strong operational breadth, sound judgement and outstanding organisational capability. We are seeking someone who brings a confident, structured and reassuring approach; excellent interpersonal skills; and the ability to manage high performing teams and engage effectively across a member led organisation. You will thrive on variety, moving seamlessly between strategic oversight and hands on problem solving, and bring an outward looking, modernising mindset to simplify, streamline and improve systems and processes. About You We are looking for a sophisticated operator who: Demonstrates strong leadership experience in operational, governance or corporate services roles, ideally within a charity, professional body or complex membership organisation. Has experience managing cross functional teams across governance, HR, IT, CRM and/or process management. Brings resilience, diplomacy and sound judgement within governance rich contexts involving Trustees, Boards and Committees. Has international operational experience or confidence navigating international infrastructures. Possesses excellent communication skills, strong planning, budgeting and resource management capability, and a proactive, hands on approach. How to Apply Closing date for applications: 23:59 on Tuesday 7th April 2026 Apply online at If unable to apply online, please email: All candidates are requested to complete an online Equal Opportunities Monitoring Form at the end of the application process. For details on how we process personal data, please review our privacy policy: Queries: Thomas Ewen, Principal Consultant -
Apr 02, 2026
Full time
Company: CIBSE - The Chartered Institution of Building Services Engineers Title: Operations Director Location: London (hybrid working, minimum three days per week including organisational day on Monday) Salary: c. £95,000 Contract: Permanent, full time CIBSE is an organisation with a proud heritage, a global reputation for technical excellence and a deep sense of responsibility to the built environment. Supporting a community of 24,000 members across more than 100 countries, we advance and promote the art, science and practice of building services engineering, driving progress in sustainability, health, wellbeing and net zero. As our influence continues to grow and our international footprint expands at pace, we are seeking an Operations Director to lead, strengthen and continuously improve CIBSE's operational infrastructure. This is a key senior leadership role, overseeing critical central functions including Governance and Secretariat, IT and CRM, People & Culture, Process Management and internal service delivery. The postholder will provide strategic and operational leadership across these areas, advancing our already robust and scalable infrastructure and ensuring our policies, processes and systems remain efficient, customer focused and fit for purpose. You will help embed a proactive approach to international operations, ensuring our growing global workforce and offices receive consistent, high quality support. Acting as a trusted adviser to the Chief Executive, senior leadership team and Trustees, you will ensure operational excellence underpins and enables the organisation's strategy. This is a highly varied, fast paced and hands on role suited to an individual with strong operational breadth, sound judgement and outstanding organisational capability. We are seeking someone who brings a confident, structured and reassuring approach; excellent interpersonal skills; and the ability to manage high performing teams and engage effectively across a member led organisation. You will thrive on variety, moving seamlessly between strategic oversight and hands on problem solving, and bring an outward looking, modernising mindset to simplify, streamline and improve systems and processes. About You We are looking for a sophisticated operator who: Demonstrates strong leadership experience in operational, governance or corporate services roles, ideally within a charity, professional body or complex membership organisation. Has experience managing cross functional teams across governance, HR, IT, CRM and/or process management. Brings resilience, diplomacy and sound judgement within governance rich contexts involving Trustees, Boards and Committees. Has international operational experience or confidence navigating international infrastructures. Possesses excellent communication skills, strong planning, budgeting and resource management capability, and a proactive, hands on approach. How to Apply Closing date for applications: 23:59 on Tuesday 7th April 2026 Apply online at If unable to apply online, please email: All candidates are requested to complete an online Equal Opportunities Monitoring Form at the end of the application process. For details on how we process personal data, please review our privacy policy: Queries: Thomas Ewen, Principal Consultant -
Honeycomb is delighted to be assisting a multi-site Independent Mortgage Advisory firm with the recruitment of a Mortgage Administrator with a view to a fast track career to Mortgage Advisor. The role is full time and permanent. The Client A multi-site Mortgage brokerage with 10+ locations in Northern Ireland. A rapidly growing business that offers development opportunities to those wishing to develop a career within Mortgages. The Role As a Mortgage Administrator, you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors. This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser. The Trainee Mortgage Advisor role builds the foundations to start professional mortgage advice qualifications, and a long-term career in financial services Desirable Criteria A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English. Excellent sales/customer service experience. A proven track record of working in a busy mortgage administration or banking customer service role. Good knowledge of mortgages. Outstanding telephone manner and Excellent written communication skills. Proficient in the use of Microsoft Packages including Excel, Outlook and Word. Package A competitive salary and benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Sam Evans, Honeycomb Jobs If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Apr 02, 2026
Full time
Honeycomb is delighted to be assisting a multi-site Independent Mortgage Advisory firm with the recruitment of a Mortgage Administrator with a view to a fast track career to Mortgage Advisor. The role is full time and permanent. The Client A multi-site Mortgage brokerage with 10+ locations in Northern Ireland. A rapidly growing business that offers development opportunities to those wishing to develop a career within Mortgages. The Role As a Mortgage Administrator, you will provide our customers with an excellent customer journey. You will be dealing with customer enquiries from all sources, converting these into appointments for the team of Mortgage Advisers, and working closely in a support role with the mortgage advisers assisting them with mortgage applications and communication with customers, banks and building societies, estate agents, and solicitors. This is a developmental role which puts you on a pathway to become a Trainee Independent Mortgage Adviser. The Trainee Mortgage Advisor role builds the foundations to start professional mortgage advice qualifications, and a long-term career in financial services Desirable Criteria A minimum of 4 years sales/customer service experience or banking customer service experience plus a Minimum 5 GCSEs or equivalent at grade C and above, must include Mathematics and English. Excellent sales/customer service experience. A proven track record of working in a busy mortgage administration or banking customer service role. Good knowledge of mortgages. Outstanding telephone manner and Excellent written communication skills. Proficient in the use of Microsoft Packages including Excel, Outlook and Word. Package A competitive salary and benefits package. To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Sam Evans, Honeycomb Jobs If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
Apr 02, 2026
Full time
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor. You will help deliver the firm's vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you'll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others. Role Requirements: Primary client contact - Lead relationship owner for your client portfolio. Chair client meetings - Run quarterly reviews, planning sessions, and key discussions. Holistic client understanding - Develop a full picture of the client's business and personal objectives to act in their best interests. Day-to-day query management - Respond promptly to client questions by phone and email. Client advocate internally - Represent the client's interests and ensure the best outcomes in internal discussions. Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues. Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities. Create chargeable projects - Define solutions, scope work, and articulate value to clients. Support and mentor juniors - Train and develop junior team members toward Client Advisor roles. Strong commercial awareness - Understand KPIs, profitability, cashflow, and business value while delivering service aligned with firm values and professional standards. Personal Requirements: Having a solid understanding of key tax matters - Corporation Tax, Personal Tax, IHT, CGT etc. Having a solid understanding of the way business software systems work so as to be able to advise on running businesses by reports and ensuring the credibility and accuracy of accounting reports. Understanding different types of business model, how they make money and related accounting methods for different business models. Excellent communication and verbal skills at all different levels to include presentations, with the ability to self-motivate and manage clients. Excellent attention to detail and readiness to learn sales skills to enable upselling to clients. Excellent client service with a minimum two years' experience within an accounting role. Employee Benefits: Company car or car allowance option (after qualifying period in the role) Profit share scheme (after qualifying period in the role) Medical insurance (after qualifying period in the role) Free quality lunch 4 days a week 30 days holiday (including bank holidays) Flexible working hours Reward lunches Team building days Opportunities for professional growth and development A supportive and collaborative work environment This is an outstanding opportunity for the right individual to join this firm of choice. Great role but not for you? We offer a £150 referral fee so why not let your friends know about this position. Please apply now if you have the relevant skills and experience to meet the requirements as set out above and we will be in contact to discuss further. This role is advertised by Liezl Botha, Butler Rose (AGY) Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in The Western Trust Area working 35 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. This role pays particular attention in delivering our CrISP programmes which offers informal training for carers. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Luton and wider on occasions. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups across Luton, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
Apr 02, 2026
Full time
About The Role At Alzheimer's Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in The Western Trust Area working 35 hours per week. You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes. Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with GP surgeries and other professionals to make sure the right support is in place. We operate a triage system for new referrals and you will play your part in making sure people are responded to quickly and thoughtfully. This role pays particular attention in delivering our CrISP programmes which offers informal training for carers. You will manage your own caseload, keeping clear and accurate records, while always seeing the person behind the paperwork. You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you. About you You will have: - An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them. - Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles. - You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds. - The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities. - Confidence using IT systems to maintain accurate and confidential records. - A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences. - The ability to travel independently across Luton and wider on occasions. - The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks. Please don't be put off from applying if you don't meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we're keen to hear from candidates who can demonstrate potential, capability and a willingness to learn. Key Responsibilities: - Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances. - Provide personalised information, advice and emotional support that reflects each person's culture, background, values and preferences. - Deliver support through home visits, telephone contact and partnership working with GP surgeries and other professionals. - Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably. - Manage a defined caseload, maintaining accurate, respectful and confidential records. - Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support. - Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement. - Facilitate and deliver regular peer support groups across Luton, creating a safe, inclusive environment where people affected by dementia can share experiences, build connections, and access tailored information and guidance.
Client Manager Location: OxfordshireContract: PermanentSalary: £49-65kStart Date: FlexibleContact: .uk Job Description Service Care Solutions are recruiting on behalf of a leading independent accountancy firm in Oxfordshire for a Client Manager to join the team on a permanent basis. The postholder will be required to manage a portfolio of clients and drive the delivery of accounting and tax planning solutions to these clients. You will also build relationships that allow you to effectively deliver projects and grow members of the team. Providing unique, tailored solutions to key rural clients. Key Responsibilities Provide high-quality client service and respond promptly to client and third-party queries (e.g. HMRC). Management of work and responsibilities to gain experience and progress in the role. Development of client and business knowledge, becoming first point of contact for day-to-day matters Reviewing accounts and tax returns prepared by junior staff, including corporate and unincorporated clients. Support management of the Agriculture and Property Department to meet objectives through planning, by completing appraisals, monitoring and delegation. Carry out staff appraisals and provide feedback and training. Identify business and tax planning opportunities, VAT issues, NIC issues, business planning points, etc as part of the review process, and drawing to attention of partners and clients where appropriate. Prepare reports/computations, liaising with professional advisers. Liaise with and assist partners with assignments, and in controlling WIP by swift progression of work to completion and billing point. Monitoring progress to assure work is planned, progressing and meeting deadlines in an efficient and cost-effective manner. CandidateCriteria ACA, ACCA or CTA Qualified or equivalent experience Minimum of 3 years' experience in Accounts and Tax within Practice, with management experience being desirable In depth knowledge of accounts preparation and taxation Proficient in MS Office Experience in rural business or related services desirable Confident communicator, able to manage and build trust Ability to review work quickly and efficiently If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email .ukService Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
Apr 02, 2026
Full time
Client Manager Location: OxfordshireContract: PermanentSalary: £49-65kStart Date: FlexibleContact: .uk Job Description Service Care Solutions are recruiting on behalf of a leading independent accountancy firm in Oxfordshire for a Client Manager to join the team on a permanent basis. The postholder will be required to manage a portfolio of clients and drive the delivery of accounting and tax planning solutions to these clients. You will also build relationships that allow you to effectively deliver projects and grow members of the team. Providing unique, tailored solutions to key rural clients. Key Responsibilities Provide high-quality client service and respond promptly to client and third-party queries (e.g. HMRC). Management of work and responsibilities to gain experience and progress in the role. Development of client and business knowledge, becoming first point of contact for day-to-day matters Reviewing accounts and tax returns prepared by junior staff, including corporate and unincorporated clients. Support management of the Agriculture and Property Department to meet objectives through planning, by completing appraisals, monitoring and delegation. Carry out staff appraisals and provide feedback and training. Identify business and tax planning opportunities, VAT issues, NIC issues, business planning points, etc as part of the review process, and drawing to attention of partners and clients where appropriate. Prepare reports/computations, liaising with professional advisers. Liaise with and assist partners with assignments, and in controlling WIP by swift progression of work to completion and billing point. Monitoring progress to assure work is planned, progressing and meeting deadlines in an efficient and cost-effective manner. CandidateCriteria ACA, ACCA or CTA Qualified or equivalent experience Minimum of 3 years' experience in Accounts and Tax within Practice, with management experience being desirable In depth knowledge of accounts preparation and taxation Proficient in MS Office Experience in rural business or related services desirable Confident communicator, able to manage and build trust Ability to review work quickly and efficiently If you are interested in the role, or know of anyone who could be, please contact Rachel at Service Care Solutions on or email .ukService Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.
Finance Manager - SaaS Experience Our client are looking for a Finance Manager with SaaS experience - please do not apply otherwise Successful candidate will be fully qualified - please do not apply otherwise This is a hybrid role based in the City of London Finance Manager - SaaS Experience Adopt a modern and progressive approach to building a finance function that embraces technology and automation, with an emphasis on accuracy and efficiency, to support the business as it scales Design, build, and maintain the company's suite of financial and operational KPIs, relevant to a SaaS revenue model Develop revenue and ARR metrics, gross margin analysis, customer-level profitability, and cash flow reporting Partner with the CEO and senior leadership to translate financial data into actionable business insight Support the development of annual budgets, quarterly forecasts, and multi-year financial planning models Produce monthly management accounts and board-ready reporting packs, including commentary and variance analysis Finance Manager - SaaS Experience Define and enforce data quality standards across all financial systems and reporting outputs Identify and resolve inconsistencies in source data, ensuring a single source of truth for financial information Work with operations and technology teams to improve the quality and reliability of billing, contract, and subscription data that feeds into financial reporting Implement controls and audit trails to ensure the traceability and integrity of financial data Finance Manager - SaaS Experience Act as a credible and proactive finance partner to the CEO and department heads across sales, product, and operations Support commercial decision-making with clear financial analysis, pricing models, contract structures, and investment cases Contribute to any investor reporting, due diligence processes, or M&A activity as the business evolves Finance Manager - SaaS Experience Own the month-end and year-end close process, ensuring accuracy, timeliness, and completeness of financial records Maintain and strengthen internal financial controls, including revenue recognition, cost allocation, and intercompany reconciliations Manage relationships with external auditors, tax advisers, and statutory reporting obligations (Companies House, HMRC) Maintain accurate accounting records and perform regular bank reconciliations to ensure the integrity of the company's financial position Manage relationships with suppliers and customers in respect of invoicing and billing, resolving queries efficiently and in a timely manner Oversee the purchase order system, ensuring all purchases are appropriately authorised, accurately recorded, and reflected in the company's financial records Own the end-to-end payroll process, providing the payroll service provider with accurate and timely data to ensure seamless monthly execution Ensure compliance with UK GAAP / IFRS as applicable, and maintain accounting policies appropriate to an international SaaS and services business Finance Manager - SaaS Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) SaaS experience Strong technical accounting skills with hands-on experience of month-end close, statutory accounts preparation, and audit management Proven track record of building and maintaining KPI frameworks and management reporting suites A genuine commitment to data quality, evidenced either through professional experience or an understanding of what poor data integrity costs an organisation High proficiency in financial modelling and reporting tools (Excel essential; experience with Xero, Sage, NetSuite, or similar accounting systems) Comfortable operating at pace in a growing SME environment, with the ability to work both strategically and hands-on Finance Manager - SaaS Experience Experience with subscription / ARR revenue models and associated metrics (MRR, churn, NRR, CAC, LTV etc.) Exposure to board and investor reporting in a VC- or PE-backed environment Experience implementing or improving financial systems and ERP platforms Understanding of the regulatory and compliance technology landscape Finance Manager - SaaS Experience A pragmatic self-starter with a can-do attitude. Will be comfortable making sound judgements and taking decisive action in the absence of perfect information, and will bring energy and initiative to every aspect of the role Detail-oriented with an instinct for accuracy and a low tolerance for data ambiguity Intellectually curious - able to question assumptions and dig into the numbers behind the numbers Clear and confident communicator, capable of presenting financial information to non-finance audiences including the CEO and board Proactive and commercially minded, with the drive to add value beyond the core finance function Collaborative and collegiate - comfortable in a close-knit team where flexibility and ownership matter Resilient and adaptable, able to manage competing priorities in a fast-moving business environment Finance Manager - SaaS Experience Immediate in-person interviews on MS TEAMS By applying to this vacancy, you are giving permission to no1 legal and professional to submit your CV to the hiring company No1 Legal and Professional is an employment agency for permanent and temporary roles
Apr 02, 2026
Full time
Finance Manager - SaaS Experience Our client are looking for a Finance Manager with SaaS experience - please do not apply otherwise Successful candidate will be fully qualified - please do not apply otherwise This is a hybrid role based in the City of London Finance Manager - SaaS Experience Adopt a modern and progressive approach to building a finance function that embraces technology and automation, with an emphasis on accuracy and efficiency, to support the business as it scales Design, build, and maintain the company's suite of financial and operational KPIs, relevant to a SaaS revenue model Develop revenue and ARR metrics, gross margin analysis, customer-level profitability, and cash flow reporting Partner with the CEO and senior leadership to translate financial data into actionable business insight Support the development of annual budgets, quarterly forecasts, and multi-year financial planning models Produce monthly management accounts and board-ready reporting packs, including commentary and variance analysis Finance Manager - SaaS Experience Define and enforce data quality standards across all financial systems and reporting outputs Identify and resolve inconsistencies in source data, ensuring a single source of truth for financial information Work with operations and technology teams to improve the quality and reliability of billing, contract, and subscription data that feeds into financial reporting Implement controls and audit trails to ensure the traceability and integrity of financial data Finance Manager - SaaS Experience Act as a credible and proactive finance partner to the CEO and department heads across sales, product, and operations Support commercial decision-making with clear financial analysis, pricing models, contract structures, and investment cases Contribute to any investor reporting, due diligence processes, or M&A activity as the business evolves Finance Manager - SaaS Experience Own the month-end and year-end close process, ensuring accuracy, timeliness, and completeness of financial records Maintain and strengthen internal financial controls, including revenue recognition, cost allocation, and intercompany reconciliations Manage relationships with external auditors, tax advisers, and statutory reporting obligations (Companies House, HMRC) Maintain accurate accounting records and perform regular bank reconciliations to ensure the integrity of the company's financial position Manage relationships with suppliers and customers in respect of invoicing and billing, resolving queries efficiently and in a timely manner Oversee the purchase order system, ensuring all purchases are appropriately authorised, accurately recorded, and reflected in the company's financial records Own the end-to-end payroll process, providing the payroll service provider with accurate and timely data to ensure seamless monthly execution Ensure compliance with UK GAAP / IFRS as applicable, and maintain accounting policies appropriate to an international SaaS and services business Finance Manager - SaaS Experience Qualified accountant (ACA, ACCA, CIMA or equivalent) SaaS experience Strong technical accounting skills with hands-on experience of month-end close, statutory accounts preparation, and audit management Proven track record of building and maintaining KPI frameworks and management reporting suites A genuine commitment to data quality, evidenced either through professional experience or an understanding of what poor data integrity costs an organisation High proficiency in financial modelling and reporting tools (Excel essential; experience with Xero, Sage, NetSuite, or similar accounting systems) Comfortable operating at pace in a growing SME environment, with the ability to work both strategically and hands-on Finance Manager - SaaS Experience Experience with subscription / ARR revenue models and associated metrics (MRR, churn, NRR, CAC, LTV etc.) Exposure to board and investor reporting in a VC- or PE-backed environment Experience implementing or improving financial systems and ERP platforms Understanding of the regulatory and compliance technology landscape Finance Manager - SaaS Experience A pragmatic self-starter with a can-do attitude. Will be comfortable making sound judgements and taking decisive action in the absence of perfect information, and will bring energy and initiative to every aspect of the role Detail-oriented with an instinct for accuracy and a low tolerance for data ambiguity Intellectually curious - able to question assumptions and dig into the numbers behind the numbers Clear and confident communicator, capable of presenting financial information to non-finance audiences including the CEO and board Proactive and commercially minded, with the drive to add value beyond the core finance function Collaborative and collegiate - comfortable in a close-knit team where flexibility and ownership matter Resilient and adaptable, able to manage competing priorities in a fast-moving business environment Finance Manager - SaaS Experience Immediate in-person interviews on MS TEAMS By applying to this vacancy, you are giving permission to no1 legal and professional to submit your CV to the hiring company No1 Legal and Professional is an employment agency for permanent and temporary roles
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please note this role requires travel across the Northeast area. Access to a vehicle and possession of a UK driving licence are essential. Internal applications for this role close on Tuesday 17th February 2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Apr 02, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please note this role requires travel across the Northeast area. Access to a vehicle and possession of a UK driving licence are essential. Internal applications for this role close on Tuesday 17th February 2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 19/03/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Apr 02, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 19/03/2026. Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 02, 2026
Seasonal
Job Title : Customer Service Assistant Location : Edinburgh City Centre (EH12) Contract : Temporary Start Date : 20/04/2026 Working Pattern : Full-time, Monday to Friday, Rotation Shifts of 8am - 4pm, 9am-5pm, 9.30am-5.30pm and 10am-6pm Pay Rate : 14.40 per hour Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their team! Based in or contact centre, the nature of this role to provide an enhanced service to our customers on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. Full training will be given through a mix of classroom based sessions, online learning, shadowing and buddy systems. You will be supported every step of the way while you learn about our wide range of lending products and brands. Key Responsibilities: Acting as first point of contact via phone to a large customer base. Using your judgment to make complex decisions. Building strong relationships with brokers. Deliver a positive customer experience in colleague and customer interactions by phone, email or letter. Accurately calculate affordable lending checks Support affordability requests. About our client: Lloyds Banking Group is focused on ensuring inclusivity and building an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. Benefits: Location close to public transport links First-class support and training for all colleagues Opportunity for growth within the company Comprehensive training and ongoing support to ensure your success A vibrant and supportive team environment Opportunities to develop your skills in the financial services industry Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance of 31 days per year Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. If you are excited about the opportunity to join our client's team as a Mortgage Consultant and make a difference in the lives of our customers, we want to hear from you. Apply now and take the next step in your career! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 17/03/2026. This role is based across both our Watford and Hemel Hempstead offices, so the successful candidate must be comfortable travelling between the two locations as required Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Apr 02, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 17/03/2026. This role is based across both our Watford and Hemel Hempstead offices, so the successful candidate must be comfortable travelling between the two locations as required Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending group, powered by respected brands and strong adviser relationships. We are looking for a strong Brand and PR Manager to join our B2B Marketing division, to lead brand strategy, narrative development, PR oversight and media engagement for our brands, Air and more2life. This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The Senior Brand & PR Manager will This role is responsible for brand campaigns, messaging, earned media strategy, research activation and cross-funnel brand consistency. It works closely with all areas of the B2B Marketing function as well as senior leadership to deliver a unified brand experience. Key Responsibilities Own the brand strategy and narrative for Air and more2life. Lead brand campaigns from insight to execution. Develop and deliver PR strategy, overseeing media relationships. Direct insight-led storytelling and research activation. Collaborate with marketing teams across the funnel to ensure brand consistency. Work with the Learning & Content team to align adviser materials. Provide oversight on PR output delivered by the Copywriter. Manage PR, research and creative agencies. Provide initial issues/crisis comms guidance, escalating to specialist agencies as required. Essential Experience Extensive experience in PR, brand communications and strategic comms. Strong track record securing earned media. Experience leading brand strategy and campaigns end-to-end. Strong stakeholder management, including working with senior leaders. Experience managing agencies. Personal Qualities Editorially sharp, with strong narrative judgement. Skilled at turning research and insight into compelling stories. Creative and commercially minded. Collaborative and confident working with senior stakeholders. Highly organised, hands-on and proactive. Able to thrive in a fast-paced, high-impact environment. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)
Apr 02, 2026
Full time
Key Group is one of the most dynamic and forward-thinking businesses in UK financial services. Since 1998, our brands have helped people unlock a better retirement through later life lending solutions. Our mission is simple: to be the UK's leading later life lending group, powered by respected brands and strong adviser relationships. We are looking for a strong Brand and PR Manager to join our B2B Marketing division, to lead brand strategy, narrative development, PR oversight and media engagement for our brands, Air and more2life. This role is hybrid, with flexibility to work remotely and regular office collaboration in Preston. The Senior Brand & PR Manager will This role is responsible for brand campaigns, messaging, earned media strategy, research activation and cross-funnel brand consistency. It works closely with all areas of the B2B Marketing function as well as senior leadership to deliver a unified brand experience. Key Responsibilities Own the brand strategy and narrative for Air and more2life. Lead brand campaigns from insight to execution. Develop and deliver PR strategy, overseeing media relationships. Direct insight-led storytelling and research activation. Collaborate with marketing teams across the funnel to ensure brand consistency. Work with the Learning & Content team to align adviser materials. Provide oversight on PR output delivered by the Copywriter. Manage PR, research and creative agencies. Provide initial issues/crisis comms guidance, escalating to specialist agencies as required. Essential Experience Extensive experience in PR, brand communications and strategic comms. Strong track record securing earned media. Experience leading brand strategy and campaigns end-to-end. Strong stakeholder management, including working with senior leaders. Experience managing agencies. Personal Qualities Editorially sharp, with strong narrative judgement. Skilled at turning research and insight into compelling stories. Creative and commercially minded. Collaborative and confident working with senior stakeholders. Highly organised, hands-on and proactive. Able to thrive in a fast-paced, high-impact environment. Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result Expert - experts in our field, our thirst for knowledge never stops. Benefits 25 Days holiday plus bank holidays rising to 28 with service Additional holiday purchase scheme 1 additional day to take on charity work and another to doing anything for your wellbeing 5% Employee & 8% Employer pension contribution Simply Health or AXA Exec (self) Healthcare Life Assurance Hybrid working (office in Preston, with remote flexibility)
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please note, access to a vehicle is essential for this role Please note, internal applications for this role close on 23/03/2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager, you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus, much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
Apr 02, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of Recruitment Manager at Reed in Partnership! Please note, access to a vehicle is essential for this role Please note, internal applications for this role close on 23/03/2026. Who we are Reed in Partnership has been delivering public services since 1998. We are a family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better. Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for our participants on the Restart Scheme. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager, you'll be required to work alongside them to achieve the common goal. Just some of your day-to-day responsibilities will include: Taking Ownership Identifying new business opportunities and winning new clients Planning and conducting events such as jobs fairs and employer days Post-placement support and account management Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Being Fair, Open, and Honest Promoting the Restart Scheme within the community, raising awareness of its benefits and impact Working Together Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers to progress participants into work What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus, much more that can be found on our website The Recruitment Manager role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together, guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development Fluency in more than one language
REED Talent Solutions
Newcastle Upon Tyne, Tyne And Wear
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 24/03/26 Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Apr 02, 2026
Full time
Are you passionate about making a difference and helping others to fulfil their potential? Would you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact? Then consider the role ofEmployment Adviserat Reed in Partnership! Please note, internal applications for this role close on 24/03/26 Who we are: Reed in Partnership's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work. Our Restart Scheme, funded by the Department for Work and Pensions (DWP), focuses specifically on supporting the long-term unemployed who are referred and mandated to the scheme by their local Job Centre Plus. We provide them with up to 12 months of personalised support to enter or re-enter the workforce. What is the role about? Employment Advisers are the front line of Reed in Partnership, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers, and promoting the benefits of the Restart Scheme within the local community. Our participants are the lifeblood of our business and providing them with an excellent service is at the very core of the Employment Adviser role. Just some of your day-to-day responsibilities will include: Taking Ownership Meeting with and supporting a caseload of long-term unemployed jobseekers, identifying their barriers and creating tailored action plans to progress them into employment. Delivering personalised, one-to-one guidance to our participants including CV writing, interview preparation, and skills development. Meeting and exceeding performance targets and Key Performance Indicators (KPIs). Working Together Collaborating with participants to shift their mindset and build the confidence they need to find and sustain work. Engaging with local employers to identify job opportunities. Signposting participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges. Promoting the Restart Scheme within the community, raising awareness of it's benefits and impact. Being Fair, Open, and Honest Providing inclusive support and advice to people from all backgrounds. What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website. The Employment Adviser role offers immense satisfaction of connecting people with the tailored support that they need to fulfil their potential. At Reed in Partnership, our values-Fair, Open & Honest, Take Ownership, and Work Together-guide everything we do. Join us in delivering services that make a real difference. To be successful in this role, we are looking for someone with: Ability to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities. Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a fast paced, performance target driven environment. Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. OR International Equivalents. Desirable Criteria: Fluency in more than one language
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of a Recruitment Manager at Reed in Partnership. Internal applications for this role close on 03/03/2026 Please note, this role will be covering both Wisbech and Huntingdon areas. Therefore, a full UK driving licence and access to a vehicle is essential for this role. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal Just some of your day-to-day responsibilities will include: Identifying new business opportunities and winning new clients Promoting an awareness on Reed in Partnership services and benefits Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers Planning and conducting events such as jobs fairs and employer days Post-placement support and account management What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. ? Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Access to own vehicle to travel within the local area. Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development
Apr 02, 2026
Full time
Have you got great people skills and a passion for recruitment? Would you like to work in a customer facing role and make a positive impact on people and their communities? Then consider the role of a Recruitment Manager at Reed in Partnership. Internal applications for this role close on 03/03/2026 Please note, this role will be covering both Wisbech and Huntingdon areas. Therefore, a full UK driving licence and access to a vehicle is essential for this role. What is the role about? The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes. The role requires you to work with a wide range of stakeholders, both internal & external, who will all have differing priorities. As a Recruitment Manager you'll be required to work alongside them to achieve the common goal Just some of your day-to-day responsibilities will include: Identifying new business opportunities and winning new clients Promoting an awareness on Reed in Partnership services and benefits Maximising the repeating business opportunities through building and maintaining relationships with employers Working closely with other teams including Employment Advisers and Skills Trainers Planning and conducting events such as jobs fairs and employer days Post-placement support and account management What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with: Essential Criteria: A successful track record of working in a sales environment, an account management or business development role (both face to face presenting and telephone sales experience). Demonstrable experience of working to targets. A willingness to travel locally (e.g., to meet customers/employers) with good knowledge of local labour market. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. ? Desirable Criteria: Experience of working in recruitment, publicly funded services, or other similar sectors Access to own vehicle to travel within the local area. Experience of working in a customer facing environment (i.e., Customer Services, Hospitality, Social Care, Customer Services) Interest in people and willingness to go the extra mile. Interest in career and personal development
