1073 jobs found

Customer Service Advisor Our client is a recognised global leader in the supply of equipment and services across the Logistics Industry and retail sector. As a Customer Service Executive, you will act for a nominated customer and manage allocated accounts ensuring delivery of goods and services to optimise quality of service, business growth and high levels of customer satisfaction. You will be responsible for providing an end-to-end service from taking requests from customers for products, to coordinating the activities of all internal resource to deliver the customers solution on time and to expectations. Your duties To forecast, manage and control reasonable and appropriate levels of equipment stock availability using the company ERP system to plan demand. To ensure that customer stores are supplied with the correct equipment necessary for normal operational purposes and that budget spend is reported upon and managed effectively. To ensure that all aspects of our service delivery are aligned. Provide accurate commercial account data Collation, production and quality checking agreed KPI-driven reports to support the overall smooth operation of the account Regular review of key business activity programmes To identify and build close business relationships with key decision-making personnel within the Customer. Requirements P roven track record of relationship-building with Customers and delivering great Customer Service Self-motivated, organised, calm, accurate, confident and a clear communicator. Ability to be proactive in identifying customer needs and delivering new business opportunities within a Key Account. Ability to engage internal team support (Purchasing, Engineers, Distribution, Installation etc.) to satisfy customer needs Computer literate with a good demonstrable level of competence with Excel and other Microsoft packages INDL

Service Advisor / Aftersales Advisor / Automotive Service Advisor (Feltham, Heathrow) Location: Feltham (Heathrow) Salary: Up to £36,(Apply online only) per annum DOE Hours: 47.5 hours per week. Rotating early and late shifts. Week one 07:00 to 17:00 Week two 08:00 to 18:00 A premium passenger car dealership near Heathrow is looking for an experienced Service Advisor to join its busy aftersales team. This is a front facing customer service role within a prestige automotive environment, ideal for a Service Advisor who enjoys delivering a high end customer journey while working in a fast paced workshop. You will be responsible for managing the full customer service journey from vehicle booking through to handover, ensuring customers are kept informed, work is authorised efficiently and the workshop operates at full capacity. This role suits a confident Service Advisor, Aftersales Advisor or Automotive Service Advisor with strong communication skills and a commercial mindset. Key Responsibilities of a Service Advisor Booking vehicles into the workshop in line with capacity and customer availability Managing customer enquiries both face to face and over the phone Producing accurate job cards estimates invoices and warranty documentation Keeping customers regularly updated on progress repair times and costs Identifying additional work and upselling service and repair opportunities professionally Liaising with workshop and parts teams to ensure smooth workflow Ensuring high levels of customer satisfaction at all times Skills and Experience Required Previous experience as a Service Advisor or Aftersales Advisor within a car dealership Strong customer service and communication skills Ability to manage multiple bookings and priorities Good understanding of workshop processes and job card systems Commercial awareness and confidence discussing additional work Key Benefits Up to £36,(Apply online only) per annum depending on experience 23 days holiday plus bank holidays and an extra day for your birthday Pension scheme and life assurance Manufacturer training and long term career progression Supportive management and structured development Click 'Apply Now' to take the next step in your Service Advisor career. INDHIGH

Role: Part Time Senior Lettings Advisor Hours: 26 Hours over 4 consecutive days Salary: 36,149 (hourly rate based on this salary) Temporary When: Available immediately Location: Coventry, West Midlands, United Kingdom, CV3 3FX Key Responsibilities: Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are re-let in accordance with the allocations policy and within the minimum timescales to achieve targets. Delivering sustainable lettings through effective shortlisting and eligibility assessments ensuring that new tenants can sustain their tenancies. Maintaining & developing excellent relationship with local authorities in respect of Choice Based Lettings and nomination arrangements. Ensuring that processes work effectively to deliver a high-quality service and customer satisfaction. Qualifications and experience: Previous experience in the housing sector Supporting the provision of a high-quality allocations, lettings, and empty property management service. Ensuring that empty properties are let in accordance with the allocations policy and within the minimum timescales to achieve targets Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Commercial Contracts Manager to join their team on a full time, permanent basis. You can be based anywhere within the UK Role Summary: The Commercial Contracts Manager ensures the organisation s commercial and contractual frameworks in the defence industry are robust, compliant, and value driven. This role manages complex contracts with government agencies, defence primes, and international partners balancing profitability, risk, and strict regulatory requirements. Main Responsibilities: Contract Drafting, Negotiation & Management Lead the drafting, review, and negotiation of contracts with government bodies, prime contractors, and subcontractors. Structure terms in alignment with defence procurement frameworks, including MOD DEFCONs, FAR/DFARS (for U.S. projects), and ITAR/EAR regulations. Negotiate terms for development, manufacturing, support, and service contracts, ensuring commercial soundness while maintaining compliance. Manage flow-down clauses effectively across the supply chain to ensure consistency and risk control. Interpret and implement complex contract provisions around delivery milestones, pricing adjustments, intellectual property, and offset obligations. Risk & Compliance Identify and mitigate contractual, financial, export, and reputational risks associated with defence contracts. Ensure full adherence to national and international defence trade regulations, including ITAR, EAR, and other export control regimes. Monitor and enforce security classification handling, subcontractor compliance, and data protection requirements. Maintain robust documentation and audit trails for internal and external review (MOD, NATO, or internal audit). Contract Lifecycle Oversight Oversee contract lifecycle management from proposal to closeout, including modifications, extensions, and renewals. Maintain accurate contract records, ensuring visibility on deliverables, billing milestones, and change control processes. Interface with project managers, engineers, procurement, and finance to ensure operational alignment. Implement performance monitoring systems for contractual obligations and commercial KPIs. Commercial Strategy & Support Provide commercial input to bids and proposals, balancing competitiveness with risk exposure. Collaborate with Legal, Finance, and Programme Management to shape commercially viable offers. Evaluate pricing models, cost-plus structures, fixed-price, and incentive-based contracts. Advise senior leadership on contractual implications of program or policy changes. Support supplier and customer negotiations to resolve disputes, variations, or claims. Stakeholder Engagement & Leadership Serve as the trusted commercial advisor to programme and business leaders. Represent the company in commercial discussions with defence clients, subcontractors, and government auditors. Train internal stakeholders on defence contracting principles, ethics, and compliance protocols. Foster a culture of commercial discipline, transparency, and accountability. Experience & Qualifications: Bachelor s degree in law, Business, or Engineering (LLB, MBA, or CIPS certification advantageous). 7 10 years experience in commercial or contract management within the defence, aerospace, or security sectors. Deep understanding of defence contracting standards (e.g., DEFCON, FAR/DFARS, ITAR/EAR). Proven experience managing government and international defence contracts. Strong negotiation, analytical, and stakeholder management skills. Excellent knowledge of export control, offset, and compliance frameworks. Proficiency with contract management systems (SAP, Ivalua, or equivalent) and solid financial literacy. The ideal candidate blends commercial pragmatism, legal discipline, and defence-sector awareness to drive success in a highly scrutinized environment. If this is a role you are interested in, please apply online ensuring your CV is up to date.

Our client is a growing business based near Poole, responsible for supplying high quality products to large retailers and small businesses. They are on the lookout for a commercially focused Customer Sales Advisor to join their dynamic and close-knit team. This is a key role within the sales function, where you ll be responsible for converting inbound enquiries into revenue, proactively upselling across their product range and ensuring every customer receives an outstanding service experience. Reporting to the Team Leader and working closely with the Line Manager, you ll be set clear individual and team sales targets and expected to contribute actively to the company s wider commercial goals. Your Day-to-Day Responsibilities: Sales & Target Delivery Achieve and exceed monthly and quarterly sales targets as set by the Team Leader and Line Manager Identify opportunities to increase average order value through upselling and cross-selling Understand and communicate key product benefits to drive conversion rates Follow up on warm leads and re-engage lapsed customers where appropriate Maintain accurate records of calls, sales and customer interactions in our CRM system Customer Communication Handle inbound customer enquiries via phone, email and live chat in a professional, sales-minded manner Respond quickly and accurately to all product, pricing and order-related queries Process customer orders efficiently via our internal order management system Provide tailored product recommendations based on customer needs and previous order history Build rapport and relationships that encourage repeat custom and brand loyalty Collaboration & Process Liaise with internal departments including Warehouse, Accounts, Marketing and Stock to ensure smooth order fulfilment and customer satisfaction Flag any customer issues, complaints or process delays to the Team Leader with solutions where possible Share customer feedback and insights to help shape sales strategy and improve service Stay up-to-date with product launches, pricing updates and promotional campaigns Who They re Looking For: They want someone who thrives in a fast-paced, target-led environment and genuinely enjoys engaging with customers. You ll need a balance of soft skills, commercial awareness, and accuracy to succeed in this role. Essential: A confident communicator with strong written and verbal skills Target-driven with a proven ability to hit KPIs or motivated to work in a performance-focused role Able to upsell and close sales while maintaining a warm, helpful tone Comfortable using CRM systems, order platforms or similar software Detail-oriented with excellent organisational skills and follow-through Proactive and solution-focused when challenges arise What You ll Get in Return: A supportive, collaborative team culture Full product and systems training Clear targets and structured feedback to help you succeed Opportunities to grow within the business Incentives, recognition and rewards for high performance Staff discount and other perks Salary: £25,350 per annum

Our client is looking for a Technical Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations. Technical Customer Service Advisor day to day duties include: Customer Service: click apply for full job details

Service Advisor Basic Salary: Up to £28,500 Depending on Experience OTE: £32,000 Hours: Monday - Friday 08:30am - 17:30 No Weekends! Location: Solihull Benefits: Employee Discount On-site Parking Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53023

We are looking for an Anti Social Behaviour Officer to join our Housing Team in Oxfordshire, to contribute to developing a safe and inclusive community for our customers. In this busy role you'll work alongside your housing management colleagues to tackle all forms of hate crime, nuisance and anti-social behaviour. You'll manage your own caseload and build effective working relationships with external agencies, including the police and legal advisors. You'll make a big difference to people's lives within an experienced, supportive and supported team. What you'll need: You'll have previous experience of anti-social behaviour related housing management services or be able to demonstrate transferable skills and experience from a similar type of customer facing role. Experience of dealing with challenging behaviour and resolving conflict Knowledge of safeguarding, mental health and the process of going to court The ability to be self-motivated and highly organised Strong IT skills including MS Office The ability to establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies This is a new role so you'll have to be open to new ideas and change What you need to know: This is a hybrid role where you'll working in the Newbury office two days a week. The role is permanent, and you'll be working full time. The starting salary is £32,000 - £38,000 depending on your experience. You'll need to be happy to travel with a full driving licence and access to your own transport to support the customers in your area. A basic DBS check will be completed if you are successful. As a part of the SNG team some of your benefits will include: 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days) Chance to buy or sell holiday as part of our flexible benefits package 3 additional Wellbeing days and 2 paid volunteering days Generous matched pension scheme up to 12% and Life cover at 4x salary Enhanced maternity/adoption pay Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service) Options for private medical insurance, dental insurance and critical illness cover Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP services If you are a looking for a demanding and interesting new role where you'll work collaboratively to make a real difference to our communities, we would like to hear from you.

A Main Dealer Approved Bodyshop Repair Centre in the Chelmsford area is looking for a Service Advisor. Job Details ; Salary Package Negotiable Monday- Friday Allocate Jobs to workshop Ensure smooth running of the Workshop efficiency Quality Control work carried out Liaise with Estimators and Bodyshop Manager Great opportunity to work in a friendly and supportive team.!

Service Advisor Job Summary: We are looking for a professional, customer-focused Service Advisor to join our busy aftersales team. You will be the key point of contact between customers and the workshop, ensuring a smooth, efficient, and high-quality service experience from booking through to vehicle handover. Key Responsibilities: Welcome customers and manage service, repair, and MOT bookings. Act as the main liaison between customers and the workshop team. Accurately raise job cards, provide estimates, and gain customer authorisation for work. Keep customers informed of progress, additional work, and completion times. Upsell service plans, repairs, and maintenance in a professional and transparent manner. Ensure all administration and invoicing is completed accurately. Deliver excellent customer service in line with brand and company standards. Handle customer queries and complaints in a calm and professional manner. Required Skills & Experience: Previous experience as a Service Advisor or in a customer-facing automotive role. Strong communication and organisational skills. Ability to work in a fast-paced environment and manage multiple tasks. Confident using DMS and IT systems. Professional, friendly, and customer-focused approach. Desirable: Experience within a franchised dealership environment. Knowledge of automotive repair and servicing processes. Upselling or KPI-driven experience. Benefits: Competitive basic salary with bonus / OTE structure. Ongoing training and career development. Pension scheme and company benefits. Supportive team environment with progression opportunities.

Are you passionate about delivering exceptional customer service and have an interest in the automotive sector? We're looking for a Customer Service Advisor to join our team in Birchwood. Location: Birchwood, Warrington Salary: 26,000 per annum Hours: 9:00am - 5:00pm Hybrid working available after probation What you'll do: Manage technical claims for mechanical breakdown contracts. Assess and authorise claims in line with policy terms. Communicate with customers, repairers, and partners to ensure smooth resolution. Maintain accurate records and ensure administrative completeness. Build strong relationships with workshops and repair centres. Contribute to process improvements and support team culture. What we're looking for: Technical knowledge of motor vehicles Proficiency in Microsoft Office and PC usage. Excellent communication and problem-solving skills. Ability to work collaboratively and uphold company values. Why join us? Competitive salary and hybrid working after probation. Supportive team environment with opportunities for growth. Make a real impact in delivering outstanding customer experiences. Apply today and become part of a team that values integrity, collaboration, and continuous improvement! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

If you love helping customers and have the patience to listen and solve customer problems to provide customer satisfaction, then this role helping us bring brilliant broadband and digital happiness to our customers may be the role for you. This is a Customer Service based role, with the aim of retaining customers (e.g. when their contract runs out) and would also include an element of increasing revenue through highlighting and discussing options for upgrades and additional services. Salary is £26,000 with a realistic uncapped OTE of £41,000, many members of the team exceed this. You will learn about our broadband products and services and then help our customers recontract and upgrade their service and equipment. You will learn to collaborate with our sales, marketing, and customer operations teams to help improve our customer retention. We will help you learn how to use our database to accurately track customer orders and satisfaction. The role will include a mixture of inbound and outbound calls. Note: this is an office-based role and ss we need to contact some customers out of hours, there is one late shift, from 11am to 7.30pm per week and one Saturday (can be worked from home) in four, with time off in lieu the following week. Bring your key attributes of being inquisitive, having great listening skills, the ability to build rapport with people quickly and think about how you will spend earnings of £40,000 or more. Apply now for an initial chat to find out more. If positive, then come in and meet us, meet the team and hear for yourself how they achieve and spend their earnings . Key skills and experience Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

Your new company A financial services company based in the Nantgarw area. Your new role Working as a Customer Service Advisor, you will be responsible for dealing with a wide range of customer queries via telephone. You'll be responsible for providing first-class customer service and dealing with queries in a polite and efficient manner. What you'll need to succeed You have worked previously in a customer service capacity and be comfortable speaking to customers at all levels. Previous call centre experience is highly desirable. Full training will be provided, but you'll understand the fundamentals of providing good customer service. What you'll get in return This is a temporary role to start ASAP. The hourly rate for the role is 12.56 per hour, hours of work are 37.5 hours per week, Monday to Friday. There may be the opportunity to work overtime. Start at 9am, finish at 5.15pm - could be a little flexible with start / finish times if required. The role is likely to last 2 months initially, with a likely extension. Please note that you will need to successfully pass a credit check and DBS check as part of the onboarding process. What you need to do now If interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Role: Customer Service Team Leader Location: Watford - Hybrid working Salary: 32,500 + Benefits Contract: Full-time, Permanent About the Role We're looking for an enthusiastic and experienced Customer Service Team Leader to join a clients growing team based in Watford. In this role, you'll be responsible for leading a group of Customer Service Advisors, ensuring they deliver outstanding support to our customers every day. You'll act as a mentor, motivator, and problem-solver, helping the team achieve targets while maintaining a positive and collaborative environment. Key Responsibilities of this Customer Service Team Leader Lead and inspire a team of customer service advisors to deliver exceptional service. Monitor performance, provide coaching, and conduct regular one-to-one reviews. Handle escalated queries, ensuring swift resolution and customer satisfaction. Implement best practices to improve efficiency and service quality. Collaborate with other departments to streamline processes and enhance customer experience. Report on KPIs and contribute ideas for continuous improvement. About You We're looking for a Customer Service Team Leader who is: Experienced in customer service leadership, ideally within a fast-paced environment. Passionate about people development and skilled in coaching and motivating teams. Organised and proactive, with strong problem-solving abilities. Excellent communicator with a customer-first mindset. Adaptable and able to thrive under pressure. What We Offer for this Customer Service Team Leader role Competitive salary and performance-related bonus. Comprehensive training and career development opportunities. Supportive team culture with recognition for achievements. Generous holiday allowance and flexible working options. Please follow the link to apply for this Customer Service Manager role based in Watford. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Clinical Nurse Advisor - Part Time Location: Harrow Hours: 20 hours per week across 2/3 days (Alternate Saturday's required) Salary: Up to £39,000 FTE (Based on working 39 hours per week) Join Our Superdrug Nurse Clinics At Superdrug, were proud to offer a variety of healthcare services through our Nurse Clinics located in over 80 stores. Were on the lookout for skilled nurses, preferably with experience in travel health/immunisation services within a primary care setting and are passionate aboutdelivering exceptional customer service within a fast-paced environment. We Need: NMC registered nurses with experience in at least one of the following: Travel health, Immunisations with both children and adults, Health promotion, Autonomous working. Professionals who are eager to grow and promote their clinic services. Sexual health What Superdrug Offers: Competitive salary with up to 25% annual bonus potential. Instant access to Wagestream for real-time earnings tracking and financial management. Generous 6.6 weeks annual leave including Bank Holidays. Full coverage of NMC nurse registration fees. Up to 30% discount at Superdrug, including healthcare services. Comprehensive nurse induction, professional training, and development opportunities. Invitations to our annual Healthcare conference and Regional Nurse Workshops. Enhanced leave policies for various life events. Offer you training courses in the skills you dont yet have, ensuring youre fully equipped for the role. Provide autonomous, expert healthcare services. Providing excellent communication to customers with strong organisational skills. Promote clinic services through local networking. Why Superdrug? We celebrate personality, embrace fun, and work hard to deliver "That Superdrug feeling!" Ifyoure a practice nurse seeking a new challenge, join us and and make a difference! For information on how we manage and store your data please go privacy-policy/

Role: Senior Letting Advisor Location: West Midlands Duration: 2 months Rate: £15-18ph PAYE Location: Mobile Worker, covering Birmingham, Worcester, Coventry and surrounding areas - may need to travel further if required/ Hybrid minimum 40% Length: short term, around 2 monthsQualifications and experience:Previous experience in the housing sectorprevious experience delivering signing new tenant agreements with new customersSupporting the provision of a high-quality allocations, lettings, and empty property management service.Ensuring that empty properties are let in accordance with the allocations policy and within the minimum timescales to achieve targetsNeed to drive, have own carThis post is subject to a Basic DBS check (Disclosure and Barring Service). Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.