Administrator required for temporary job in Sheffield £25,249 Your new company Working for a leading organisation in Sheffield you will be part of a busy administration department who need additional support through a busy period. Key vacancy information - Immediate start March 2026 -Temporary - Salary £25,249 ( £13.84 per hour - including holiday pay £15.51) - Full time 35 hours - 8am - 4pm Office based ( not hybrid) City centre location Your new role Working for a leading higher education provider in Sheffield you will part of a busy administration team responsible for helpdesk administration tasks. The successful candidate will be immediately available to start work due to immediate start required. The successful candidate will have excellent business administration and customer service skills and able to complete the duties of the role as outlined below; - Updating the Helpdesks system - Work with the estates team - Respond to phone calls and emails requesting updates on access and maintenance queries - Data entry for new access cards and lock changes - Update orders - Inbox management - Use of CRM system - Use of MS Office and Excel What you'll need to succeed You need to able to start work with immediate effect and able to work on a temporary basis into the New Year Excellent knowledge of MS Office What you'll get in return Immediate start March 2026-Temporary ongoing requirement - Salary £25,249 ( £13.84 per hour - including holiday pay £15.51) - Full time 35 hours - 8am - 4pm Office based ( not hybrid) City centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Seasonal
Administrator required for temporary job in Sheffield £25,249 Your new company Working for a leading organisation in Sheffield you will be part of a busy administration department who need additional support through a busy period. Key vacancy information - Immediate start March 2026 -Temporary - Salary £25,249 ( £13.84 per hour - including holiday pay £15.51) - Full time 35 hours - 8am - 4pm Office based ( not hybrid) City centre location Your new role Working for a leading higher education provider in Sheffield you will part of a busy administration team responsible for helpdesk administration tasks. The successful candidate will be immediately available to start work due to immediate start required. The successful candidate will have excellent business administration and customer service skills and able to complete the duties of the role as outlined below; - Updating the Helpdesks system - Work with the estates team - Respond to phone calls and emails requesting updates on access and maintenance queries - Data entry for new access cards and lock changes - Update orders - Inbox management - Use of CRM system - Use of MS Office and Excel What you'll need to succeed You need to able to start work with immediate effect and able to work on a temporary basis into the New Year Excellent knowledge of MS Office What you'll get in return Immediate start March 2026-Temporary ongoing requirement - Salary £25,249 ( £13.84 per hour - including holiday pay £15.51) - Full time 35 hours - 8am - 4pm Office based ( not hybrid) City centre location What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client, a leading provider of smart infrastructure solutions in the construction sector, is seeking a Talent Acquisition Advisor for a contract role. This position involves supporting the Talent Acquisition Partner to deliver an effective and inclusive recruitment process, with a particular emphasis on candidate experience and sourcing candidates for the burgeoning Defence and Nuclear Energy sector. Key Responsibilities: TA Co-ordination Responsibility: Support the Talent Acquisition Partner and hiring managers to ensure the talent acquisition process is professional, timely, and accurate Process vacancy requests Format CVs Arrange interviews and manage subsequent administration Conduct Right to Work (RTW) checks Coordinate offers Identify ways to promote the resourcing process during project update meetings Ensure a positive candidate experience throughout the process Sourcing: Work with the Talent Acquisition Partner to identify current and future candidates for active vacancies Utilise all advertising channels and platforms to increase visibility of opportunities Build a strong candidate pipeline for future opportunities Collaborate with the Talent Acquisition team to share best practices and maximise candidate opportunities Coordinate the offer process in partnership with the on-boarding team and hiring manager Maintain regular contact with candidates and managers Leverage Technology: Fully utilise relevant technology and embrace new functionality Ensure all information is accurately reflected in Oracle for accurate reporting Diversity & Inclusion: Act as a role model in Equality, Diversity, and Inclusion (ED&I) within the TA team and wider business area Actively seek opportunities to target a more diverse applicant pool Behaviours And Values: Work in accordance with organisational values and behaviours Maintain and develop a personal understanding of company behaviours and values Act as strong ambassadors for Talent Acquisition and the organisation Job Requirements: Experience as a Recruitment Resourcer or in Recruitment Consultancy (CORE) is desirable Experience in Recruitment (CORE) and HR within a construction context Experience with Oracle is desirable, but not essential Strong working knowledge of Microsoft packages (Word, Excel, PowerPoint) Desire for learning, personal growth, and development within Talent Acquisition Accuracy and thoroughness in work; able to monitor own work to ensure quality Ability to prioritise and manage multiple projects with a sense of urgency Proactive and able to work independently; demonstrates initiative Excellent interpersonal skills and a customer service orientation, both internally and externally About Our Client: Our client helps to improve people's lives with integrated, leading-edge, smart infrastructure solutions across the UK's energy, water, transportation, and defence markets. Their mission is to increase capacity, improve customer service, safeguard security, enhance resilience, decarbonise, and deliver increased efficiency for clients. If you are an experienced Talent Acquisition professional looking for an exciting new challenge in the construction sector, we would be delighted to hear from you. Apply now to join our client's dynamic team.
Mar 07, 2026
Contractor
Our client, a leading provider of smart infrastructure solutions in the construction sector, is seeking a Talent Acquisition Advisor for a contract role. This position involves supporting the Talent Acquisition Partner to deliver an effective and inclusive recruitment process, with a particular emphasis on candidate experience and sourcing candidates for the burgeoning Defence and Nuclear Energy sector. Key Responsibilities: TA Co-ordination Responsibility: Support the Talent Acquisition Partner and hiring managers to ensure the talent acquisition process is professional, timely, and accurate Process vacancy requests Format CVs Arrange interviews and manage subsequent administration Conduct Right to Work (RTW) checks Coordinate offers Identify ways to promote the resourcing process during project update meetings Ensure a positive candidate experience throughout the process Sourcing: Work with the Talent Acquisition Partner to identify current and future candidates for active vacancies Utilise all advertising channels and platforms to increase visibility of opportunities Build a strong candidate pipeline for future opportunities Collaborate with the Talent Acquisition team to share best practices and maximise candidate opportunities Coordinate the offer process in partnership with the on-boarding team and hiring manager Maintain regular contact with candidates and managers Leverage Technology: Fully utilise relevant technology and embrace new functionality Ensure all information is accurately reflected in Oracle for accurate reporting Diversity & Inclusion: Act as a role model in Equality, Diversity, and Inclusion (ED&I) within the TA team and wider business area Actively seek opportunities to target a more diverse applicant pool Behaviours And Values: Work in accordance with organisational values and behaviours Maintain and develop a personal understanding of company behaviours and values Act as strong ambassadors for Talent Acquisition and the organisation Job Requirements: Experience as a Recruitment Resourcer or in Recruitment Consultancy (CORE) is desirable Experience in Recruitment (CORE) and HR within a construction context Experience with Oracle is desirable, but not essential Strong working knowledge of Microsoft packages (Word, Excel, PowerPoint) Desire for learning, personal growth, and development within Talent Acquisition Accuracy and thoroughness in work; able to monitor own work to ensure quality Ability to prioritise and manage multiple projects with a sense of urgency Proactive and able to work independently; demonstrates initiative Excellent interpersonal skills and a customer service orientation, both internally and externally About Our Client: Our client helps to improve people's lives with integrated, leading-edge, smart infrastructure solutions across the UK's energy, water, transportation, and defence markets. Their mission is to increase capacity, improve customer service, safeguard security, enhance resilience, decarbonise, and deliver increased efficiency for clients. If you are an experienced Talent Acquisition professional looking for an exciting new challenge in the construction sector, we would be delighted to hear from you. Apply now to join our client's dynamic team.
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
Mar 07, 2026
Full time
Job Title: Customer Contact Adviser Location: Stockwell, London, SW9 Job Type: 33,000 Per annum About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association Sovereign Network Group (SNG). Being a community-based organisation, we are seeking to recruit an experienced Customer Contact Adviser with a focus on service delivery and a people-centre approach. With a turnover of 13m, and rising, and in excess of 150million of inward investment provided by Network Homes now Sovereign Network Group (SNG) over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About The Role: The Customer Contact Adviser is a frontline repairs role with enhanced responsibility for follow-on actions, work-in-progress (WIP) control and customer outcomes. While the postholder will remain the first point of contact for residents taking calls, raising repairs and managing enquiries in line with established Repairs Assistant processes this role is differentiated by taking active ownership of repairs beyond the initial logging stage. The postholder is responsible for ensuring follow-on works are raised, repairs are progressed, overdue jobs are actively chased, residents are kept informed, and customer satisfaction feedback is captured. The role plays a key part in improving grip on repairs delivery, reducing backlog and improving communication. Key Responsibilities: First Point of Contact & Repairs Logging - Act as the first point of contact for residents reporting repairs via phone, email, 8x8/WhatsApp, Teams and in person Follow-On Works Ownership (Core Focus of the Role) - Take ownership of all follow-on actions arising from inspections. Resident Communication & Case Ownership - Keep residents informed throughout the full repairs journey. Customer Satisfaction & Feedback - Complete customer satisfaction surveys on a minimum of 10% of completed repairs. Record feedback accurately and escalate negative feedback or service failures Insite Administration & Evidence Handling - Review and action Insite inspection reports and ensure staff raise required works within SLA timeframes. Contractor & Internal Liaison - Act as a key liaison between residents, contractors and internal teams Variations, Quotes & Escalation Control - Monitor all repair variations and follow-on quotes to ensure they are logged, tracked and progressed Knowledge and Experience: A background of responsive repairs, housing and customer service is desirable as we are looking for a client to hit the ground running. Demonstrate evidence of building and maintaining effective, productive relationships with key stakeholders. Sound knowledge of current and future challenges facing housing as well as an understanding of "third sector" services' issues and sensitivities. Demonstrate a high standard of written skills including report writing and responding professionally to complaints Substantial proven experience in a similar role. Experience of Northgate and CRM Experience of working in social housing. Experience of dealing with complaints Experience of dealing with Disrepair cases Full details of the role profile is available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Service Adviser, Service Administrator, Works Administrator, Service Supervisor, Engineering Administrator, Maintenance Controller, Front Desk, Call Handler, Service Advisor, Customer Service Adviser, may also be considered for this role.
Temp to Perm Sales Order Administrator, Rochdale, £27,000+, Office-based Your new company You'll be joining a well established, growing organisation that prides itself on delivering an exceptional service to customers across multiple locations. They operate in a busy, collaborative environment where everyone plays a key part in keeping operations running smoothly and are now seeking a Sales Order Administrator to join their busy team. Please note this role is fully office-based. Your new role As the new Sales Order Administrator, you'll be at the heart of the day to day operations. You will be supporting sales activity, coordinating the movement of goods, and ensuring customers receive accurate and timely updates. Your responsibilities will span across processing orders, handling enquiries, organising deliveries and collections, preparing documentation, updating internal systems, and assisting with daily administrative tasks. You'll work closely with various internal teams to keep communication flowing and help maintain high service levels. What you'll need to succeed You'll thrive in this role if you: Enjoy working in a fast paced environment Have strong attention to detail and the ability to manage multiple tasks at once Are a genuine team player who supports others and contributes positively Bring a proactive, bright approach with a willingness to get stuck in Take pride in delivering accurate work and maintaining high standards Communicate clearly and confidently with colleagues, customers, and external partners Are reliable and organised What you'll get in return You will receive an excellent salary of £27,000+ DOE and you will have access to a great benefits package including holidays, pension, free parking, and more.You'll join a friendly and supportive team where you'll be valued for your contribution, and you'll gain exposure across different areas of the business, giving you opportunities to develop your skills and broaden your experience. The company offers a positive working culture, stability, and the chance to build a long term career within a successful organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Temp to Perm Sales Order Administrator, Rochdale, £27,000+, Office-based Your new company You'll be joining a well established, growing organisation that prides itself on delivering an exceptional service to customers across multiple locations. They operate in a busy, collaborative environment where everyone plays a key part in keeping operations running smoothly and are now seeking a Sales Order Administrator to join their busy team. Please note this role is fully office-based. Your new role As the new Sales Order Administrator, you'll be at the heart of the day to day operations. You will be supporting sales activity, coordinating the movement of goods, and ensuring customers receive accurate and timely updates. Your responsibilities will span across processing orders, handling enquiries, organising deliveries and collections, preparing documentation, updating internal systems, and assisting with daily administrative tasks. You'll work closely with various internal teams to keep communication flowing and help maintain high service levels. What you'll need to succeed You'll thrive in this role if you: Enjoy working in a fast paced environment Have strong attention to detail and the ability to manage multiple tasks at once Are a genuine team player who supports others and contributes positively Bring a proactive, bright approach with a willingness to get stuck in Take pride in delivering accurate work and maintaining high standards Communicate clearly and confidently with colleagues, customers, and external partners Are reliable and organised What you'll get in return You will receive an excellent salary of £27,000+ DOE and you will have access to a great benefits package including holidays, pension, free parking, and more.You'll join a friendly and supportive team where you'll be valued for your contribution, and you'll gain exposure across different areas of the business, giving you opportunities to develop your skills and broaden your experience. The company offers a positive working culture, stability, and the chance to build a long term career within a successful organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Service Administrator required for temporary job opportunity in Chesterfield £28,000 - £29,000 Service Administrator (Temporary - Immediate Start) Service Administrator required for new temporary job opportunity in Chesterfield ( Markham Vale) Location: Markham Vale, ChesterfieldHours: Monday-Friday, 8:00am-4:00pm (Office based)Contract: Temporary - sick leave cover (potential for longer term opportunity)Start Date: ASAPPay: Competitive hourly rate + holiday pay Your new companyA well established organisation in the Markham Vale area is seeking a confident and adaptable Service Administrator to support their busy Service Department. This temporary role has arisen due to sick leave, and the team requires someone who can start immediately and hit the ground running. Your new roleReporting to the Service Planning Manager, you will play a key part in supporting day to day service operations. Your responsibilities will include: Handling incoming calls and providing excellent customer service Processing service requests and logging jobs accurately Updating CRM systems and maintaining service records Completing data entry with speed and accuracy Coordinating service activities and supporting service planners Liaising with engineers, customers, and internal departments General administrative support within a busy, fast paced office What you'll need to succeed Strong phone communication skills and a professional telephone manner Previous experience in customer service, administration, service coordination, or engineering related admin roles Accurate and efficient data entry skills Experience using SAP, CRM systems, or other service/ERP platforms (advantageous but not essential) Ability to multitask and work calmly in a high volume environment A proactive attitude and willingness to learn quickly What you'll get in return Weekly pay through Hays £28,000 - £29,000 salary guide Immediate start Support from a friendly, busy service team Opportunity for the role to extend or become longer term Full office based role in a well connected Chesterfield location Access to Hays temp benefits and holiday pay What you need to do nowIf you're available immediately and interested in this temporary Service Administrator role in Markham Vale, Chesterfield, click apply now or contact your Hays consultant today for further information. #
Mar 07, 2026
Seasonal
Service Administrator required for temporary job opportunity in Chesterfield £28,000 - £29,000 Service Administrator (Temporary - Immediate Start) Service Administrator required for new temporary job opportunity in Chesterfield ( Markham Vale) Location: Markham Vale, ChesterfieldHours: Monday-Friday, 8:00am-4:00pm (Office based)Contract: Temporary - sick leave cover (potential for longer term opportunity)Start Date: ASAPPay: Competitive hourly rate + holiday pay Your new companyA well established organisation in the Markham Vale area is seeking a confident and adaptable Service Administrator to support their busy Service Department. This temporary role has arisen due to sick leave, and the team requires someone who can start immediately and hit the ground running. Your new roleReporting to the Service Planning Manager, you will play a key part in supporting day to day service operations. Your responsibilities will include: Handling incoming calls and providing excellent customer service Processing service requests and logging jobs accurately Updating CRM systems and maintaining service records Completing data entry with speed and accuracy Coordinating service activities and supporting service planners Liaising with engineers, customers, and internal departments General administrative support within a busy, fast paced office What you'll need to succeed Strong phone communication skills and a professional telephone manner Previous experience in customer service, administration, service coordination, or engineering related admin roles Accurate and efficient data entry skills Experience using SAP, CRM systems, or other service/ERP platforms (advantageous but not essential) Ability to multitask and work calmly in a high volume environment A proactive attitude and willingness to learn quickly What you'll get in return Weekly pay through Hays £28,000 - £29,000 salary guide Immediate start Support from a friendly, busy service team Opportunity for the role to extend or become longer term Full office based role in a well connected Chesterfield location Access to Hays temp benefits and holiday pay What you need to do nowIf you're available immediately and interested in this temporary Service Administrator role in Markham Vale, Chesterfield, click apply now or contact your Hays consultant today for further information. #
Compliance Coordinator / Compliance Administration / Quality Assurance / Regulatory Compliance Job Title: Compliance Coordinator Job Location: Colchester (Full-time, office-based) Job Salary: Up to £35,000 per annum Job Industry : Education & Training Job Hours: 9am-5pm Additional Benefits: On-site parking, personal development training, family-run environment Role Overview:The Compliance Coordinator will play a key role in ensuring that all courses, instructors, materials, and operational processes consistently meet regulatory, accreditation, and internal quality requirements. This position is ideal for someone with a background in compliance, operations, or administration who thrives in a structured, quality-driven environment. This is a full-time, office-based role, offering the opportunity to work closely with a friendly, collaborative team. Key Responsibilities:Compliance & Quality Assurance - Maintain and monitor compliance across training programmes, learning materials, and certification processes. Support accreditation renewals, external audits, and internal quality reviews. Ensure policies, procedures, and documentation align with regulatory and industry standards. Track legislative and regulatory changes and support the business in implementing updates. Operational Support - Work with training, instructor, and operations teams to ensure smooth, compliant delivery of all services. Manage, maintain and update digital and physical records, compliance logs, and audit trails. Assist in improving processes, workflows, and documentation to enhance overall efficiency and quality. Administrative Duties - Handle compliance-related enquiries from instructors, partners, and customers. Prepare reports, draft documentation, and support the management team with administrative tasks. Maintain organised databases and ensure accurate, up-to-date record keeping. Skills & Experience Required: Previous experience in compliance (essential) Experience in operations, or administration (Desirable) Strong organisational skills and excellent attention to detail. Ability to interpret compliance guidelines and follow structured processes. Confident working with digital systems, documentation platforms, and reporting tools. (Microsoft & Adobe) Strong communication skills, both written and verbal. Proactive, reliable, and able to work independently within an office environment. What We Offer: Competitive salary up to £35,000. Full-time, office-based role with a stable schedule. On-site parking for easy commuting. Personal development and training opportunities to support your professional growth. A warm, collaborative atmosphere within a family-run business where your contributions truly matter. #
Mar 07, 2026
Full time
Compliance Coordinator / Compliance Administration / Quality Assurance / Regulatory Compliance Job Title: Compliance Coordinator Job Location: Colchester (Full-time, office-based) Job Salary: Up to £35,000 per annum Job Industry : Education & Training Job Hours: 9am-5pm Additional Benefits: On-site parking, personal development training, family-run environment Role Overview:The Compliance Coordinator will play a key role in ensuring that all courses, instructors, materials, and operational processes consistently meet regulatory, accreditation, and internal quality requirements. This position is ideal for someone with a background in compliance, operations, or administration who thrives in a structured, quality-driven environment. This is a full-time, office-based role, offering the opportunity to work closely with a friendly, collaborative team. Key Responsibilities:Compliance & Quality Assurance - Maintain and monitor compliance across training programmes, learning materials, and certification processes. Support accreditation renewals, external audits, and internal quality reviews. Ensure policies, procedures, and documentation align with regulatory and industry standards. Track legislative and regulatory changes and support the business in implementing updates. Operational Support - Work with training, instructor, and operations teams to ensure smooth, compliant delivery of all services. Manage, maintain and update digital and physical records, compliance logs, and audit trails. Assist in improving processes, workflows, and documentation to enhance overall efficiency and quality. Administrative Duties - Handle compliance-related enquiries from instructors, partners, and customers. Prepare reports, draft documentation, and support the management team with administrative tasks. Maintain organised databases and ensure accurate, up-to-date record keeping. Skills & Experience Required: Previous experience in compliance (essential) Experience in operations, or administration (Desirable) Strong organisational skills and excellent attention to detail. Ability to interpret compliance guidelines and follow structured processes. Confident working with digital systems, documentation platforms, and reporting tools. (Microsoft & Adobe) Strong communication skills, both written and verbal. Proactive, reliable, and able to work independently within an office environment. What We Offer: Competitive salary up to £35,000. Full-time, office-based role with a stable schedule. On-site parking for easy commuting. Personal development and training opportunities to support your professional growth. A warm, collaborative atmosphere within a family-run business where your contributions truly matter. #
Join Our Client's Team as an Onboarder! Are you ready to kickstart an exciting career in a fast-paced environment? Our client, a leading organisation in the financial services industry, is seeking a dedicated Onboarder to join their dynamic Staffing Office team! Start ASAP, duration until March 2027, pay 16ph- 17.20ph via umbrella, location Belfast, hours Monday-Friday 40 hours per week, this is a hybrid working role, three days in the office. About the Role: As an Onboarder, you will play a crucial role in ensuring a seamless onboarding experience for non-employees across the globe. This is a fantastic opportunity to develop relationships with key stakeholders while maintaining high standards of data integrity and quality. Key Responsibilities: Onboarding Excellence: Follow documented procedures to onboard non-employees efficiently across various sectors. Relationship Building: Collaborate with Hiring Managers, Chief of Staff, and Suppliers to provide exceptional onboarding support. Data Management: Maintain and manage onboarding activities in the Non-Employee Management System (NEMS) with a keen eye for accuracy. Compliance Champion: Ensure adherence to internal policies and regulations, performing due diligence checks as required. Client Support: Act as the first point of contact for onboarding queries, providing excellent customer service to internal and external clients. Process Improvement: Share ideas for enhancing operational processes, automation, and quality control. Request Management: Handle incoming requests via ServiceNow, ensuring accurate tracking and timely updates. What We're Looking For: Experience Matters: Minimum 2 years in an administrative or business office environment; onboarding/staffing experience is a plus! Tech Savvy: Proficient in Microsoft Office tools (Outlook, Word, Excel, Teams) and experience with Zoom. Communication Skills: Excellent written and verbal communication in English; Spanish is a bonus! Detail-Oriented: Strong accuracy and attention to detail with the ability to manage multiple tasks simultaneously. Adaptable Team Player: Flexibility to adapt to the needs of the business and work effectively under pressure. If you are a motivated individual with a passion for onboarding and building relationships, we would love to hear from you! Apply today and take the next step in your career journey with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 07, 2026
Seasonal
Join Our Client's Team as an Onboarder! Are you ready to kickstart an exciting career in a fast-paced environment? Our client, a leading organisation in the financial services industry, is seeking a dedicated Onboarder to join their dynamic Staffing Office team! Start ASAP, duration until March 2027, pay 16ph- 17.20ph via umbrella, location Belfast, hours Monday-Friday 40 hours per week, this is a hybrid working role, three days in the office. About the Role: As an Onboarder, you will play a crucial role in ensuring a seamless onboarding experience for non-employees across the globe. This is a fantastic opportunity to develop relationships with key stakeholders while maintaining high standards of data integrity and quality. Key Responsibilities: Onboarding Excellence: Follow documented procedures to onboard non-employees efficiently across various sectors. Relationship Building: Collaborate with Hiring Managers, Chief of Staff, and Suppliers to provide exceptional onboarding support. Data Management: Maintain and manage onboarding activities in the Non-Employee Management System (NEMS) with a keen eye for accuracy. Compliance Champion: Ensure adherence to internal policies and regulations, performing due diligence checks as required. Client Support: Act as the first point of contact for onboarding queries, providing excellent customer service to internal and external clients. Process Improvement: Share ideas for enhancing operational processes, automation, and quality control. Request Management: Handle incoming requests via ServiceNow, ensuring accurate tracking and timely updates. What We're Looking For: Experience Matters: Minimum 2 years in an administrative or business office environment; onboarding/staffing experience is a plus! Tech Savvy: Proficient in Microsoft Office tools (Outlook, Word, Excel, Teams) and experience with Zoom. Communication Skills: Excellent written and verbal communication in English; Spanish is a bonus! Detail-Oriented: Strong accuracy and attention to detail with the ability to manage multiple tasks simultaneously. Adaptable Team Player: Flexibility to adapt to the needs of the business and work effectively under pressure. If you are a motivated individual with a passion for onboarding and building relationships, we would love to hear from you! Apply today and take the next step in your career journey with our client. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sales Administrator / Permanent / Full Time / Deeside / Office-Based / Immediate Start Your new company My client, a leading manufacturing business based near Deeside, is seeking a professional sales administrator to join their team on a permanent basis. Being a multinational company with production in the UK, South Africa and China. My client sells in Europe, Asia, Australasia, Africa and the Middle East. They are recognised for their high-quality service and quality products. They also have supply contracts with some of the largest companies in the world. Come and join a company that is repeatedly recognised for the care they take over the service they provide and their ability and flexibility to understand and respond to their client base. Your new role The position is being offered full time, Monday to Friday with working hours of 09.00am until 17.00pm. PLEASE NOTE - you will need to drive in order to get to the office location and this is a fully office-based role. You will be working as part of a small sales administration team which processes customer's quotes and orders for their servicing requirements.I am seeking an exceptional customer service administrator who is well-organised and can maximise business performance through exceptional customer service and relationship management. Some of your duties will include but not limited to Answering the telephone, transferring calls and taking messages Keeping customer spreadsheets up to date Keeping internal spreadsheets up to date (failed deliveries etc) Checking emails of absent team membersQuoting customers Taking service calls, providing advice, and arranging service engineer visits when necessary Quoting for spare parts and processing orders when raised Purchase order processing, receive, book in and enter on Sage 200 Updating customers' bespoke order systems Checking Sage Pay daily for any fraud messages Sending out product brochures when requested Sending out sales order confirmations daily Ad-hoc projects, when required Taking telephone orders Checking all orders that have been received by suppliers and processing Proof of Delivery notes when required. What you'll need to succeed Proven history in an office-based service administration position Strong communication skills both written and verbal Passionate about going that extra mile Excellent attention to detail Ability to work within a fast-paced, target-driven environment What you'll get in return Great supportive team Free parking Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Sales Administrator / Permanent / Full Time / Deeside / Office-Based / Immediate Start Your new company My client, a leading manufacturing business based near Deeside, is seeking a professional sales administrator to join their team on a permanent basis. Being a multinational company with production in the UK, South Africa and China. My client sells in Europe, Asia, Australasia, Africa and the Middle East. They are recognised for their high-quality service and quality products. They also have supply contracts with some of the largest companies in the world. Come and join a company that is repeatedly recognised for the care they take over the service they provide and their ability and flexibility to understand and respond to their client base. Your new role The position is being offered full time, Monday to Friday with working hours of 09.00am until 17.00pm. PLEASE NOTE - you will need to drive in order to get to the office location and this is a fully office-based role. You will be working as part of a small sales administration team which processes customer's quotes and orders for their servicing requirements.I am seeking an exceptional customer service administrator who is well-organised and can maximise business performance through exceptional customer service and relationship management. Some of your duties will include but not limited to Answering the telephone, transferring calls and taking messages Keeping customer spreadsheets up to date Keeping internal spreadsheets up to date (failed deliveries etc) Checking emails of absent team membersQuoting customers Taking service calls, providing advice, and arranging service engineer visits when necessary Quoting for spare parts and processing orders when raised Purchase order processing, receive, book in and enter on Sage 200 Updating customers' bespoke order systems Checking Sage Pay daily for any fraud messages Sending out product brochures when requested Sending out sales order confirmations daily Ad-hoc projects, when required Taking telephone orders Checking all orders that have been received by suppliers and processing Proof of Delivery notes when required. What you'll need to succeed Proven history in an office-based service administration position Strong communication skills both written and verbal Passionate about going that extra mile Excellent attention to detail Ability to work within a fast-paced, target-driven environment What you'll get in return Great supportive team Free parking Progression opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Quotes Administrator £25,000 £27,000 Bonus (£3,000) Leicester, Office Based Permanent Are you a highly organised and detail-oriented professional with experience in preparing and managing quotes, order processing and a passion for delivering excellent customer service? We are working with a well-established manufacturing company with an impressive portfolio of widely recognised and trusted brands. This opportunity is ideal for an experienced Administrator, Sales Administrator or Sales Support professional who thrives in a fast-paced setting and takes pride in delivering accurate quotations. The role As a Quotes Administrator, you will play a pivotal role in the sales and pricing process, ensuring customers receive timely, accurate, and competitive quotations. Preparing detailed, accurate customer quotations in line with pricing guidelines Liaising with suppliers to obtain up-to-date cost pricing and lead times Handle customer enquiries related to products, services and order status Updating CRM and internal systems with quotation data and customer records Carrying out onboarding calls with new clients and confirming key details Liaising with internal departments to ensure orders are processed correctly and on time Acting as a key point of contact for customers, delivering clear, professional communication General admin and customer service The candidate Minimum 2 years experience in a similar role Experience within manufacturing, or technical environments is desirable but not essential Excellent attention to detail The ability to manage multiple tasks and work to deadlines Excellent written and verbal communication skills Proficiency in Microsoft Office or similar A proactive mindset with a solutions-focused approach In return £25,000 £27,000 salary (DOE) Annual performance-related bonus (£3,000) Permanent, stable position within a well-established business Full training and ongoing development support Friendly, supportive team culture Free onsite parking Interested? Click Apply today
Mar 07, 2026
Full time
Quotes Administrator £25,000 £27,000 Bonus (£3,000) Leicester, Office Based Permanent Are you a highly organised and detail-oriented professional with experience in preparing and managing quotes, order processing and a passion for delivering excellent customer service? We are working with a well-established manufacturing company with an impressive portfolio of widely recognised and trusted brands. This opportunity is ideal for an experienced Administrator, Sales Administrator or Sales Support professional who thrives in a fast-paced setting and takes pride in delivering accurate quotations. The role As a Quotes Administrator, you will play a pivotal role in the sales and pricing process, ensuring customers receive timely, accurate, and competitive quotations. Preparing detailed, accurate customer quotations in line with pricing guidelines Liaising with suppliers to obtain up-to-date cost pricing and lead times Handle customer enquiries related to products, services and order status Updating CRM and internal systems with quotation data and customer records Carrying out onboarding calls with new clients and confirming key details Liaising with internal departments to ensure orders are processed correctly and on time Acting as a key point of contact for customers, delivering clear, professional communication General admin and customer service The candidate Minimum 2 years experience in a similar role Experience within manufacturing, or technical environments is desirable but not essential Excellent attention to detail The ability to manage multiple tasks and work to deadlines Excellent written and verbal communication skills Proficiency in Microsoft Office or similar A proactive mindset with a solutions-focused approach In return £25,000 £27,000 salary (DOE) Annual performance-related bonus (£3,000) Permanent, stable position within a well-established business Full training and ongoing development support Friendly, supportive team culture Free onsite parking Interested? Click Apply today
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Mar 07, 2026
Full time
Our client is a long-established, privately owned organisation based in Aldershot. They are seeking a highly organised and detail-focused Operations Coordinator to support the day-to-day running of a busy operations department. This is a varied, office based role working closely with senior leadership and the wider team, ensuring the smooth coordination of office activities, customer communications, and operational administration. The position would suit a proactive individual who thrives in a fast-paced environment, enjoys variety, and takes pride in accuracy, organisation, and delivering excellent service. This is an excellent opportunity to join a small but dynamic team working in a fast-paced environment, with ongoing training and development provided and progression opportunities for the right candidate. Job Title: Operations Coordinator Job Type: Permanent Location: Aldershot, Hampshire Salary: £35,000 Reference no: 16007 Operations Coordinator Benefits 25 days holiday + Bank Holidays Employer pension contribution (matched up to 5%) Performance-related bonus potential Death in service benefit Ongoing training and development with progression opportunities Operations Coordinator About The Role Reporting into the Operations Director, you will provide administrative and coordination support to a busy operations team. Main responsibilities: Manage key customer accounts, ensuring excellent service and communication Handle incoming telephone calls and emails, responding or directing as appropriate Maintain accurate electronic and paper-based records, databases, and filing systems Perform data entry and maintain internal systems Produce delivery and job documentation Respond to quote requests and coordinate site visits Review operational documentation for accuracy and presentation Log completed jobs for invoicing and obtain purchase orders where required Check timesheets for payroll processing and record working time information Provide hospitality for visitors when necessary The successful Operations Coordinator will have: Excellent organisational skills with the ability to meet deadlines Strong communication skills with professional telephone manner Strong IT skills, particularly in Microsoft Outlook, Excel, and Word High attention to detail and ability to work methodically Ability to manage time effectively and prioritise tasks independently Experience working in a busy office environment Financial or accounting knowledge advantageous but not essential A flexible, proactive approach with the ability to adapt to changing priorities Ability to remain calm and effective under pressure Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)
Resident Liaison Officer Temp to perm contract 30-34K per annum ( converted into hourly rate) Based in East London To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise. Specific Responsibilities Act proactively to maximise comfort for all residents ensuring that any issues which arise are resolved quickly and effectively. Ensure that all residents can access and receive the best possible service. Assist in the monitoring, evaluation and control of service performance. Coordinate and attend pre-start meetings with residents to carry out needs assessment, establish colour choices/styles and complete associated documentation, discuss how to prepare for the works to be carried out, health and safety matters and safeguarding issues etc. Develop action plans arising from needs assessments through liaison with the client's representative and site management as appropriate. Co-ordinate and attend all relevant Resident Liaison forums to develop relationships with key groups, to inform them of the work taking place, to understand their priorities, receive feedback and address any concerns they may raise. Qualifications Over 2 years' experience in a customer service role, or similar. I.T literate particularly Microsoft Office and Excel and keen to extend knowledge on software packages. Well-developed verbal and written communication skills and the ability to work co-operatively with multi-disciplined groups. Team player, but also comfortable working alone. Understands the need for respect, sensitivity and discretion in a public facing role. A valid driving licence. Experience of Retrofit, Housing and/or Planned Maintenance - desirable, Some flexibility of working hours may be required (evening meetings). Self-Motivated, enthusiastic and calm under pressure.
Mar 07, 2026
Full time
Resident Liaison Officer Temp to perm contract 30-34K per annum ( converted into hourly rate) Based in East London To promote and deliver a high standard of customer care for all residents, ensuring strong communication links exist between the resident, the client, the call centre and the operational team enabling the works to be managed effectively and proactively addressing any issues as they arise. Specific Responsibilities Act proactively to maximise comfort for all residents ensuring that any issues which arise are resolved quickly and effectively. Ensure that all residents can access and receive the best possible service. Assist in the monitoring, evaluation and control of service performance. Coordinate and attend pre-start meetings with residents to carry out needs assessment, establish colour choices/styles and complete associated documentation, discuss how to prepare for the works to be carried out, health and safety matters and safeguarding issues etc. Develop action plans arising from needs assessments through liaison with the client's representative and site management as appropriate. Co-ordinate and attend all relevant Resident Liaison forums to develop relationships with key groups, to inform them of the work taking place, to understand their priorities, receive feedback and address any concerns they may raise. Qualifications Over 2 years' experience in a customer service role, or similar. I.T literate particularly Microsoft Office and Excel and keen to extend knowledge on software packages. Well-developed verbal and written communication skills and the ability to work co-operatively with multi-disciplined groups. Team player, but also comfortable working alone. Understands the need for respect, sensitivity and discretion in a public facing role. A valid driving licence. Experience of Retrofit, Housing and/or Planned Maintenance - desirable, Some flexibility of working hours may be required (evening meetings). Self-Motivated, enthusiastic and calm under pressure.
Site Reliability Engineer / SRE / Systems Engineer A fantastic opportunity for a Site Reliability Engineer / Systems Engineer to support highly available, scalable production systems within a fast-growing technology environment, working across cloud platforms, DevOps, networking and operational resilience. If you've also worked in the following roles, we'd also like to hear from you: DevOps Engineer, Operations Engineer, Cloud Engineer, Platform Engineer, Systems Engineer, Infrastructure Engineer, Production Engineer SALARY: up to £70,000 per annum (depending on experience) + Benefits LOCATION: Remote and Hybrid Working Options Available. You can either work remotely of if you prefer Hybrid working from home and the office in Altrincham, Greater Manchester, North West England JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Site Reliability Engineer / Systems Engineer to join a growing technology team focused on delivering reliable, scalable and resilient platforms and services. As a Site Reliability Engineer/ Systems Engineer you will act as the vital link between operations, end users and backend development teams, ensuring system availability, performance optimisation and effective incident management across live environments. This Site Reliability Engineer/ Systems Engineer role offers the chance to work with modern cloud technologies, containerisation, observability tools and automation practices, while influencing long-term reliability improvements across business-critical systems. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Site Reliability Engineer / Systems Engineer include: Incident Triage and Ownership: Acting as first-line technical escalation for live production issues through to resolution or handover System Monitoring and Availability: Maintaining high availability, performance and scalability of production platforms and services Observability Implementation: Managing logging, monitoring, alerting and metrics to proactively identify and resolve issues Reliability Improvements: Collaborating with development teams to translate operational insights into long-term platform resilience Automation and Resilience: Supporting automation, incident response and continuous improvement practices New Service Support: Ensuring new products and features are operable, reliable and scalable from day one Cross-Team Collaboration: Working with network engineering, operations and support teams to diagnose service issues Documentation and Reporting: Creating and maintaining runbooks, escalation guides and incident reports Incident Prioritisation: Balancing customer impact with long-term system health and stability Security and Compliance: Supporting compliance with security, availability and regulatory frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a Site Reliability Engineer, DevOps Engineer, Systems Engineer or Operations Engineer role Experience supporting production services at scale within a DevOps or SRE environment Strong working knowledge of ISP-related networking concepts including DNS, DHCP, PPPoE, RADIUS and IPv4/IPv6 Experience with observability tools such as Prometheus, Grafana, ELK or Splunk Hands-on experience with containerisation and orchestration using Docker and Kubernetes Cloud platform experience, ideally Google Cloud Platform, including automation and scaling practices Strong Linux administration skills with scripting capability in Bash, Python or similar Familiarity with CI/CD pipelines and source control tools such as GitHub Actions Understanding of security frameworks and operational resilience best practices DESIRABLE Experience within ISP, MSP or telecommunications environments Familiarity with enterprise IT architectures including OSS and BSS systems Knowledge of information security frameworks such as ISO27001, NIST or GDPR Experience with infrastructure automation tools such as Terraform or Ansible BENEFITS Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Access to an employee assistance programme, Virtual GP and Elderly Care support (on successful completion of probationary period) Access to cycle to work, childcare, and electric vehicle schemes after six months Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14376 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Mar 07, 2026
Full time
Site Reliability Engineer / SRE / Systems Engineer A fantastic opportunity for a Site Reliability Engineer / Systems Engineer to support highly available, scalable production systems within a fast-growing technology environment, working across cloud platforms, DevOps, networking and operational resilience. If you've also worked in the following roles, we'd also like to hear from you: DevOps Engineer, Operations Engineer, Cloud Engineer, Platform Engineer, Systems Engineer, Infrastructure Engineer, Production Engineer SALARY: up to £70,000 per annum (depending on experience) + Benefits LOCATION: Remote and Hybrid Working Options Available. You can either work remotely of if you prefer Hybrid working from home and the office in Altrincham, Greater Manchester, North West England JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Site Reliability Engineer / Systems Engineer to join a growing technology team focused on delivering reliable, scalable and resilient platforms and services. As a Site Reliability Engineer/ Systems Engineer you will act as the vital link between operations, end users and backend development teams, ensuring system availability, performance optimisation and effective incident management across live environments. This Site Reliability Engineer/ Systems Engineer role offers the chance to work with modern cloud technologies, containerisation, observability tools and automation practices, while influencing long-term reliability improvements across business-critical systems. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Site Reliability Engineer / Systems Engineer include: Incident Triage and Ownership: Acting as first-line technical escalation for live production issues through to resolution or handover System Monitoring and Availability: Maintaining high availability, performance and scalability of production platforms and services Observability Implementation: Managing logging, monitoring, alerting and metrics to proactively identify and resolve issues Reliability Improvements: Collaborating with development teams to translate operational insights into long-term platform resilience Automation and Resilience: Supporting automation, incident response and continuous improvement practices New Service Support: Ensuring new products and features are operable, reliable and scalable from day one Cross-Team Collaboration: Working with network engineering, operations and support teams to diagnose service issues Documentation and Reporting: Creating and maintaining runbooks, escalation guides and incident reports Incident Prioritisation: Balancing customer impact with long-term system health and stability Security and Compliance: Supporting compliance with security, availability and regulatory frameworks CANDIDATE REQUIREMENTS ESSENTIAL Previous experience in a Site Reliability Engineer, DevOps Engineer, Systems Engineer or Operations Engineer role Experience supporting production services at scale within a DevOps or SRE environment Strong working knowledge of ISP-related networking concepts including DNS, DHCP, PPPoE, RADIUS and IPv4/IPv6 Experience with observability tools such as Prometheus, Grafana, ELK or Splunk Hands-on experience with containerisation and orchestration using Docker and Kubernetes Cloud platform experience, ideally Google Cloud Platform, including automation and scaling practices Strong Linux administration skills with scripting capability in Bash, Python or similar Familiarity with CI/CD pipelines and source control tools such as GitHub Actions Understanding of security frameworks and operational resilience best practices DESIRABLE Experience within ISP, MSP or telecommunications environments Familiarity with enterprise IT architectures including OSS and BSS systems Knowledge of information security frameworks such as ISO27001, NIST or GDPR Experience with infrastructure automation tools such as Terraform or Ansible BENEFITS Smart casual dress code Free access to gym facilities Access to a financial wellbeing platform (on successful completion of probationary period) Access to an employee assistance programme, Virtual GP and Elderly Care support (on successful completion of probationary period) Access to cycle to work, childcare, and electric vehicle schemes after six months Brand new office with excellent transport links Supportive team culture, growth and career progression HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14376 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Altrincham, Greater Manchester, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online
Do you have experience servicing and troubleshooting electronic equipment and thrive when working independently in the field? Our client is a forward-thinking organisation committed to creating a safer, cleaner, and healthier future through innovative gas detection solutions. They're looking for a Field Service Engineer to join their growing team. Key Responsibilities: Service, calibrate and repair essential electronic gas detection equipment. Test all serviced equipment thoroughly to confirm it is fully operational, demonstrating its function to clients to ensure their confidence and understanding. Act as a key point of contact on-site, communicating clearly with customers about the work completed and any technical findings. Collaborate with other engineers on larger jobs and work closely with the Service Administration team to plan and optimise your schedule. Manage your own van stock and calibration gas efficiently, aiming to provide a first-time fix on every visit. Complete and submit accurate, professional service reports and safety documentation. Who They re Looking For: Full UK driving licence Experience in electronic equipment service, troubleshooting and repair HNC/HND in electronics or electrical field, or equivalent technical qualification Previous field service engineering experience, desirable Commissioning and/or installation experience, desirable Confined Space, IPAF, or Safety Passport qualifications, desirable Knowledge of gas detection systems or similar technical equipment, desirable Benefits: Paid overtime (1.5x hourly rate, with double time on Sundays) 37.5-hour work week with travel time included Company van Enhanced pension Company shares scheme Health cash plan Life insurance 25 days holiday plus option to purchase more If you're an experienced Service Engineer and looking for a new opportunity where your skills drive results, apply today .
Mar 07, 2026
Full time
Do you have experience servicing and troubleshooting electronic equipment and thrive when working independently in the field? Our client is a forward-thinking organisation committed to creating a safer, cleaner, and healthier future through innovative gas detection solutions. They're looking for a Field Service Engineer to join their growing team. Key Responsibilities: Service, calibrate and repair essential electronic gas detection equipment. Test all serviced equipment thoroughly to confirm it is fully operational, demonstrating its function to clients to ensure their confidence and understanding. Act as a key point of contact on-site, communicating clearly with customers about the work completed and any technical findings. Collaborate with other engineers on larger jobs and work closely with the Service Administration team to plan and optimise your schedule. Manage your own van stock and calibration gas efficiently, aiming to provide a first-time fix on every visit. Complete and submit accurate, professional service reports and safety documentation. Who They re Looking For: Full UK driving licence Experience in electronic equipment service, troubleshooting and repair HNC/HND in electronics or electrical field, or equivalent technical qualification Previous field service engineering experience, desirable Commissioning and/or installation experience, desirable Confined Space, IPAF, or Safety Passport qualifications, desirable Knowledge of gas detection systems or similar technical equipment, desirable Benefits: Paid overtime (1.5x hourly rate, with double time on Sundays) 37.5-hour work week with travel time included Company van Enhanced pension Company shares scheme Health cash plan Life insurance 25 days holiday plus option to purchase more If you're an experienced Service Engineer and looking for a new opportunity where your skills drive results, apply today .
An exciting opportunity to join our IT Services client in Cardiff as Project Coordinator on a permanent basis. This is a genuine opportunity to for someone with strong administration and coordination experience who wants to develop a rewarding career in project management through excellent training and development. Due to location, candidates must be able to drive and have access to their own transport to be considered for this role. Key Responsibilities: Maintain and update the Project Management system. Update the project calendar to ensure an accurate picture of projects is available at all times. Work closely with the Project Managers to ensure full admin support for each project. Co-ordinate site and virtual meetings with customers. Required Skills & Experience: Good level of education (GCSE Math's & English). Good organisational skills with strong ability to work to deadlines. Excellent coordination / administration experience. Strong communication skills both written and verbal. Effective computer literacy skills including use of Microsoft Office applications. Salary & Benefits: Salary starts at £23,810; rising to £25,000 on successful completion of probation. Private Medical Insurance. Pension scheme. 23 days holiday plus bank. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!
Mar 07, 2026
Full time
An exciting opportunity to join our IT Services client in Cardiff as Project Coordinator on a permanent basis. This is a genuine opportunity to for someone with strong administration and coordination experience who wants to develop a rewarding career in project management through excellent training and development. Due to location, candidates must be able to drive and have access to their own transport to be considered for this role. Key Responsibilities: Maintain and update the Project Management system. Update the project calendar to ensure an accurate picture of projects is available at all times. Work closely with the Project Managers to ensure full admin support for each project. Co-ordinate site and virtual meetings with customers. Required Skills & Experience: Good level of education (GCSE Math's & English). Good organisational skills with strong ability to work to deadlines. Excellent coordination / administration experience. Strong communication skills both written and verbal. Effective computer literacy skills including use of Microsoft Office applications. Salary & Benefits: Salary starts at £23,810; rising to £25,000 on successful completion of probation. Private Medical Insurance. Pension scheme. 23 days holiday plus bank. Free on-site parking. Life cover (4 x basic salary). Group income protection. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Excellent reward & recognition scheme. Discounted gym membership. This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!
About us: At Lighthouse Safety, we provide high-quality training to individuals and organisations across the UK. We are looking for a Training Coordinator to support the smooth running of our training centre and ensure an excellent experience for our customers and trainers. This is a varied role where you will be the first point of contact for delegates, supporting the administration behind our courses while also helping us maintain strong relationships with our clients. Key Responsibilities: Welcoming and supporting delegates attending training courses, creating a professional and friendly first impression Proactively contacting existing clients to promote upcoming courses, maintain relationships and generate repeat training bookings Answering telephone enquiries and assisting customers with course bookings Producing client quotations and maintaining quotation and purchase spreadsheets Booking courses with awarding bodies and managing course notifications (e.g. Construction Industry Training Board and Institution of Occupational Safety and Health) Supporting course bookings through email and the CRM system Preparing and checking course paperwork in advance of training delivery Ensuring trainers have the documentation, information and IT they require Managing stock of training materials and coordinating Providing reports on room capacity and book stocks Preparing training rooms and ensuring facilities are fully stocked Supporting the administration of course results and the closure of course files Creating and issuing training certificates Supporting delegate feedback and course evaluation processes Assisting with meeting preparation and general centre administration Ensuring the premises are secured at the end of each day About you: Were looking for someone who is organised, approachable and enjoys working in a busy environment where no two days are the same. You will ideally have: Strong organisational and administrative skills Excellent communication and customer service skills A commercially aware mindset, with the confidence to promote upcoming courses and encourage repeat bookings from existing clients Confidence using Microsoft Office and CRM systems The ability to manage multiple tasks and prioritise effectively A proactive approach and strong attention to detail Confidence speaking with customers and maintaining positive client relationships We offer: Salary of £27,500-£32,500 per annum DOE 25 days annual leave plus bank holidays Life assurance Cycle to work scheme Charity sponsorship opportunities Employee discount scheme If youre an organised and customer-focused professional looking to play a key role in supporting high-quality training delivery, we would love to hear from you! JBRP1_UKTJ
Mar 07, 2026
Full time
About us: At Lighthouse Safety, we provide high-quality training to individuals and organisations across the UK. We are looking for a Training Coordinator to support the smooth running of our training centre and ensure an excellent experience for our customers and trainers. This is a varied role where you will be the first point of contact for delegates, supporting the administration behind our courses while also helping us maintain strong relationships with our clients. Key Responsibilities: Welcoming and supporting delegates attending training courses, creating a professional and friendly first impression Proactively contacting existing clients to promote upcoming courses, maintain relationships and generate repeat training bookings Answering telephone enquiries and assisting customers with course bookings Producing client quotations and maintaining quotation and purchase spreadsheets Booking courses with awarding bodies and managing course notifications (e.g. Construction Industry Training Board and Institution of Occupational Safety and Health) Supporting course bookings through email and the CRM system Preparing and checking course paperwork in advance of training delivery Ensuring trainers have the documentation, information and IT they require Managing stock of training materials and coordinating Providing reports on room capacity and book stocks Preparing training rooms and ensuring facilities are fully stocked Supporting the administration of course results and the closure of course files Creating and issuing training certificates Supporting delegate feedback and course evaluation processes Assisting with meeting preparation and general centre administration Ensuring the premises are secured at the end of each day About you: Were looking for someone who is organised, approachable and enjoys working in a busy environment where no two days are the same. You will ideally have: Strong organisational and administrative skills Excellent communication and customer service skills A commercially aware mindset, with the confidence to promote upcoming courses and encourage repeat bookings from existing clients Confidence using Microsoft Office and CRM systems The ability to manage multiple tasks and prioritise effectively A proactive approach and strong attention to detail Confidence speaking with customers and maintaining positive client relationships We offer: Salary of £27,500-£32,500 per annum DOE 25 days annual leave plus bank holidays Life assurance Cycle to work scheme Charity sponsorship opportunities Employee discount scheme If youre an organised and customer-focused professional looking to play a key role in supporting high-quality training delivery, we would love to hear from you! JBRP1_UKTJ
Account Manager Heywood Location: Heywood Salary: £27,000 £32,000 DOE + Bonuses About Us Proman is a global recruitment business supplying temporary, contract, and permanent workers to a wide range of clients. In the UK, we employ over 130 people across 17 locations and support the placement of approximately 4,000 workers every week. We are currently in an exciting phase of rapid growth and expansion. This is a new role within the business, created to support that growth. We are looking to develop and work with talented people who live our values, champion our culture, and consistently deliver exceptional performance. We understand how competitive the recruitment market is, which is why we do things differently. Our people are our greatest strength, and we genuinely invest in their development, wellbeing, and success. About the Role As an Account Manager, you will manage the temporary recruitment requirements for a portfolio of industrial clients across your designated area, primarily Heywood, Middleton, Rochdale. Key Responsibilities: Recruitment Management • Deliver effective attraction strategies across multiple platforms • Provide solution-focused hiring plans and regular progress updates to clients Candidate Management • Conduct shop floor walks and welfare checks • Manage absence, performance issues, and disciplinary processes • Ensure clear communication of updates and changes to workers Administration • Accurately record data and consistently meet KPI and MI deadlines • Ensure full worker compliance prior to assignment start dates Payroll • Log and track statutory payment documentation • Handle pay, holiday, and statutory payment queries • Communicate pay-related updates clearly to workers Client Communication • Maintain regular contact with key stakeholders • Conduct weekly, monthly, and quarterly client review meetings to assess KPIs and engagement About You • Full UK driving licence and access to your own vehicle • Comfortable building relationships face-to-face and over the phone • Experience in sales, recruitment, or customer service advantageous but not essential • Confident, self-motivated, and driven to succeed • Strong interpersonal, verbal, and written communication skills • Enthusiastic, committed, and highly organised • Excellent attention to detail Benefits • £27,000 £32,000 basic salary DOE • Monthly performance-based bonuses • Sales bonuses • Employee Assistance Programme • Online GP access • Mental health support including wellbeing app and counselling • Life assurance (3x annual salary) • Discounted eye care • Free flu jabs • Enhanced sick pay and annual leave • Paid time off (Birthday Leave, Giving Blood) • Career development opportunities • Stakeholder pension scheme • Free parking How to Apply Please apply via the job posting or contact our Heywood office. Equal Opportunities Proman is an equal opportunities employer and welcomes applications from all suitably qualified individuals. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Mar 07, 2026
Full time
Account Manager Heywood Location: Heywood Salary: £27,000 £32,000 DOE + Bonuses About Us Proman is a global recruitment business supplying temporary, contract, and permanent workers to a wide range of clients. In the UK, we employ over 130 people across 17 locations and support the placement of approximately 4,000 workers every week. We are currently in an exciting phase of rapid growth and expansion. This is a new role within the business, created to support that growth. We are looking to develop and work with talented people who live our values, champion our culture, and consistently deliver exceptional performance. We understand how competitive the recruitment market is, which is why we do things differently. Our people are our greatest strength, and we genuinely invest in their development, wellbeing, and success. About the Role As an Account Manager, you will manage the temporary recruitment requirements for a portfolio of industrial clients across your designated area, primarily Heywood, Middleton, Rochdale. Key Responsibilities: Recruitment Management • Deliver effective attraction strategies across multiple platforms • Provide solution-focused hiring plans and regular progress updates to clients Candidate Management • Conduct shop floor walks and welfare checks • Manage absence, performance issues, and disciplinary processes • Ensure clear communication of updates and changes to workers Administration • Accurately record data and consistently meet KPI and MI deadlines • Ensure full worker compliance prior to assignment start dates Payroll • Log and track statutory payment documentation • Handle pay, holiday, and statutory payment queries • Communicate pay-related updates clearly to workers Client Communication • Maintain regular contact with key stakeholders • Conduct weekly, monthly, and quarterly client review meetings to assess KPIs and engagement About You • Full UK driving licence and access to your own vehicle • Comfortable building relationships face-to-face and over the phone • Experience in sales, recruitment, or customer service advantageous but not essential • Confident, self-motivated, and driven to succeed • Strong interpersonal, verbal, and written communication skills • Enthusiastic, committed, and highly organised • Excellent attention to detail Benefits • £27,000 £32,000 basic salary DOE • Monthly performance-based bonuses • Sales bonuses • Employee Assistance Programme • Online GP access • Mental health support including wellbeing app and counselling • Life assurance (3x annual salary) • Discounted eye care • Free flu jabs • Enhanced sick pay and annual leave • Paid time off (Birthday Leave, Giving Blood) • Career development opportunities • Stakeholder pension scheme • Free parking How to Apply Please apply via the job posting or contact our Heywood office. Equal Opportunities Proman is an equal opportunities employer and welcomes applications from all suitably qualified individuals. Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Administration, Customer Service, Finance, Credit Control, Collections - Woking, Surrey You will be joining a market leading business based in Woking, Surrey. This role is being recruited on a long-term, fixed-term contract basis. Your new role: In this varied and challenging role, you will provide support to the business credit control team. Your varied duties will include: - Monitoring an email inbox and responding to customer queries - Working with internal colleagues to resolve queries and disputes- Keeping customer accounts updated and accurate- Calling customers to discuss overdue invoices - Collect overdue payments, by telephone and email- Sending copy invoices to customers as required - Providing excellent levels of customer service What you'll need to succeed You will be a motivated individual who is looking to learn and develop new skills. Ideally, you will have previous experience gained in either an office-based customer service, finance, credit control or collections role. This position requires excellent communication skills, strong attention to detail and a professional telephone manner. This role could be suitable for a candidate looking to pursue a career in credit control / transactional finance. What you'll get in return : Fixed term contract until the end of the year Hybrid working (after probation) Ongoing training for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 07, 2026
Full time
Administration, Customer Service, Finance, Credit Control, Collections - Woking, Surrey You will be joining a market leading business based in Woking, Surrey. This role is being recruited on a long-term, fixed-term contract basis. Your new role: In this varied and challenging role, you will provide support to the business credit control team. Your varied duties will include: - Monitoring an email inbox and responding to customer queries - Working with internal colleagues to resolve queries and disputes- Keeping customer accounts updated and accurate- Calling customers to discuss overdue invoices - Collect overdue payments, by telephone and email- Sending copy invoices to customers as required - Providing excellent levels of customer service What you'll need to succeed You will be a motivated individual who is looking to learn and develop new skills. Ideally, you will have previous experience gained in either an office-based customer service, finance, credit control or collections role. This position requires excellent communication skills, strong attention to detail and a professional telephone manner. This role could be suitable for a candidate looking to pursue a career in credit control / transactional finance. What you'll get in return : Fixed term contract until the end of the year Hybrid working (after probation) Ongoing training for the right candidate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Helpdesk Administrator Enfield £27,000 per annum Social Housing Reactive Maintenance & Repairs Are you a proactive administrator with a passion for customer service We are seeking a Helpdesk Administrator to join a leading Property Services company based in Enfield . You will be at the heart of the operations team, ensuring that essential maintenance repairs are delivered to social housing residents across London. This is a permanent, fast-paced role that requires excellent communication skills and the ability to multitask in a busy environment. THE OFFER Salary: £27,000 per annum Location: Enfield (North London) Sector: Property Services / Social Housing Maintenance Hours: Monday Friday, 8:00 am 5:00 pm Contract: Permanent THE ROLE As a Helpdesk Administrator, you will be the first point of contact for residents, clients, and trade operatives. Your goal is to ensure that every repair request is handled efficiently, from the initial call to the final sign-off. Key Responsibilities: Call Handling: Acting as the first point of contact for residents reporting reactive repairs, ensuring all information is captured accurately. Job Logging: Using in-house maintenance software to log repairs, assign priority levels, and track progress. Operative Dispatch: Coordinating the daily diaries of multi-trade operatives (Plumbers, Carpenters, Electricians), ensuring they are dispatched to jobs efficiently. Planning & Scheduling: Managing follow-on works and ensuring that all repairs are completed within the agreed contract SLAs. Customer Service: Managing resident expectations and resolving any queries or complaints professionally. Administration: General office duties, including processing operative timesheets and updating client portals. CANDIDATE REQUIREMENTS Experience: Previous experience in a Helpdesk , Scheduling , or Admin role within the Maintenance, Construction, or Social Housing sector is highly desirable. Communication: Exceptional telephone manner and the ability to communicate clearly with diverse residents and trade teams. IT Skills: Proficient in Microsoft Office (Excel/Outlook). Experience using maintenance management systems or PDAs is a significant advantage. Attributes: High attention to detail, calm under pressure, and a "can-do" attitude. Location: Must be within a commutable distance of Enfield . If you are looking for a stable role within a growing property services company, apply now with your updated CV for an immediate interview.
Mar 07, 2026
Full time
Helpdesk Administrator Enfield £27,000 per annum Social Housing Reactive Maintenance & Repairs Are you a proactive administrator with a passion for customer service We are seeking a Helpdesk Administrator to join a leading Property Services company based in Enfield . You will be at the heart of the operations team, ensuring that essential maintenance repairs are delivered to social housing residents across London. This is a permanent, fast-paced role that requires excellent communication skills and the ability to multitask in a busy environment. THE OFFER Salary: £27,000 per annum Location: Enfield (North London) Sector: Property Services / Social Housing Maintenance Hours: Monday Friday, 8:00 am 5:00 pm Contract: Permanent THE ROLE As a Helpdesk Administrator, you will be the first point of contact for residents, clients, and trade operatives. Your goal is to ensure that every repair request is handled efficiently, from the initial call to the final sign-off. Key Responsibilities: Call Handling: Acting as the first point of contact for residents reporting reactive repairs, ensuring all information is captured accurately. Job Logging: Using in-house maintenance software to log repairs, assign priority levels, and track progress. Operative Dispatch: Coordinating the daily diaries of multi-trade operatives (Plumbers, Carpenters, Electricians), ensuring they are dispatched to jobs efficiently. Planning & Scheduling: Managing follow-on works and ensuring that all repairs are completed within the agreed contract SLAs. Customer Service: Managing resident expectations and resolving any queries or complaints professionally. Administration: General office duties, including processing operative timesheets and updating client portals. CANDIDATE REQUIREMENTS Experience: Previous experience in a Helpdesk , Scheduling , or Admin role within the Maintenance, Construction, or Social Housing sector is highly desirable. Communication: Exceptional telephone manner and the ability to communicate clearly with diverse residents and trade teams. IT Skills: Proficient in Microsoft Office (Excel/Outlook). Experience using maintenance management systems or PDAs is a significant advantage. Attributes: High attention to detail, calm under pressure, and a "can-do" attitude. Location: Must be within a commutable distance of Enfield . If you are looking for a stable role within a growing property services company, apply now with your updated CV for an immediate interview.
Customer Service Advisor (Part-Time) Location: Poole, Dorset Hours: Part Time 25 hours (shifts between Monday - Friday 8am & 6pm) Salary: 24,242 per annum pro rata Contract: Temporary & Permanent opportunities available We're excited to announce a fantastic opportunity on behalf of a leading UK charity. We're looking for Customer Service Advisors to join their dynamic team in Poole. This is a varied and fast-paced role perfect for someone who thrives on change and enjoys a diverse workload. You will be working agilely across five key teams, providing essential support to ensure our client's customers and supporters receive outstanding service. What You'll Be Doing: Customer Service: Delivering outstanding support across multiple channels (phone, email, written correspondence) to supporters, customers, and volunteers. This includes processing shop orders, donations, and membership enquiries. Administration: Handling a wide range of administrative duties, from processing financial data and logging hours to preparing correspondence and resolving basic complaints. Operational Support: Assisting with online event listings, managing volunteer enquiries, and supporting fundraising campaigns to ensure timely and accurate banking of donations. Data Management: Ensuring the accurate and confidential handling of data within the relevant systems, adhering to GDPR and other policies. What We're Looking For: We're searching for a confident and flexible communicator who is organised, has a keen eye for detail, and thrives in an ever-changing environment. You should be a team player with a positive attitude and a proven background in customer service, ideally with some contact centre experience. Essential Requirements: Proven customer service skills, particularly in phone-based communication. Educated to GCSE level (or equivalent) in English and Maths. Strong organisational skills and a high level of accuracy. Desirable Skills: Experience in a fundraising or office environment. Working knowledge of databases and Enterprise Resource Planning (ERP) systems. Experience in high-volume data processing. If you are a self-starter who enjoys a varied and impactful role and is looking for a rewarding position within a highly respected organisation, we would love to hear from you.
Mar 07, 2026
Full time
Customer Service Advisor (Part-Time) Location: Poole, Dorset Hours: Part Time 25 hours (shifts between Monday - Friday 8am & 6pm) Salary: 24,242 per annum pro rata Contract: Temporary & Permanent opportunities available We're excited to announce a fantastic opportunity on behalf of a leading UK charity. We're looking for Customer Service Advisors to join their dynamic team in Poole. This is a varied and fast-paced role perfect for someone who thrives on change and enjoys a diverse workload. You will be working agilely across five key teams, providing essential support to ensure our client's customers and supporters receive outstanding service. What You'll Be Doing: Customer Service: Delivering outstanding support across multiple channels (phone, email, written correspondence) to supporters, customers, and volunteers. This includes processing shop orders, donations, and membership enquiries. Administration: Handling a wide range of administrative duties, from processing financial data and logging hours to preparing correspondence and resolving basic complaints. Operational Support: Assisting with online event listings, managing volunteer enquiries, and supporting fundraising campaigns to ensure timely and accurate banking of donations. Data Management: Ensuring the accurate and confidential handling of data within the relevant systems, adhering to GDPR and other policies. What We're Looking For: We're searching for a confident and flexible communicator who is organised, has a keen eye for detail, and thrives in an ever-changing environment. You should be a team player with a positive attitude and a proven background in customer service, ideally with some contact centre experience. Essential Requirements: Proven customer service skills, particularly in phone-based communication. Educated to GCSE level (or equivalent) in English and Maths. Strong organisational skills and a high level of accuracy. Desirable Skills: Experience in a fundraising or office environment. Working knowledge of databases and Enterprise Resource Planning (ERP) systems. Experience in high-volume data processing. If you are a self-starter who enjoys a varied and impactful role and is looking for a rewarding position within a highly respected organisation, we would love to hear from you.
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
Mar 07, 2026
Full time
T alent Guardian are delighted to announce that we are recruiting for a Leads Confirmation Coordinator for our client based in Alton, Hampshire. This an incredible 12-week temp to perm opportunity, don't miss out! This role plays a key part in managing all incoming leads generated from customer enquiries all warm leads, with no cold calling involved. You'll be responsible for contacting potential customers who have submitted online forms, confirming their details, qualifying their interest, and passing them on to the relevant sales team. With hundreds of enquiries coming through each day, this is a fast-paced position that rewards efficiency, professionalism, and attention to detail. Key Responsibilities Handle all incoming online enquiries quickly and professionally Contact customers to confirm details and qualify interest Record accurate information on the internal system Pass qualified leads to the relevant sales or account management team Manage a high volume of daily calls while maintaining quality standards Provide an excellent customer experience at all times Work closely with colleagues to ensure smooth handover of leads About You Confident and clear communicator, comfortable speaking with customers by phone and email Self-motivated and able to work independently Organised and reliable, with strong attention to detail Able to commute to the office in Alton five days a week Some sales or customer service experience preferred (e.g. call centre, telesales, lead generation) Positive attitude and a desire to perform to a high standard What's on Offer £26,500 annual salary £10 bonus per converted lead that sells 20 days holiday + 8 bank holidays Supportive office environment with full training provided Opportunity to build a long-term career within a growing business Apply down below with us today, and well will be in touch shortly.
